avaya.

com

IP Office Phones:
Choices For
Every Small
Business
There’s an Avaya IP Office telephone
for everyone in your business:

Executives/Managers

Everyday Users

Administrative Assistants/
Receptionists

Walkup Users

Desktop and wireless models;

Digital and IP Phones

Give your employees the tools they

need to be the best at what they do.
Because there is no “one size fits all” And Avaya makes the choice even
when it comes to telephones, Avaya has easier by offering both traditional
designed a range of different models. digital phones and IP-based models.

Take advantage of deskphones and/or Matching the right phone to your

lightweight wireless models. Get fully- employees’ needs helps ensure they’ll
featured sets for your executives, get the most from your Avaya IP Office
extensive call handling capabilities communications system—and you’ll
for receptionists or “just the basics” get the most from your budget.
for phones located in common areas.

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Executives/Managers
Large displays and the latest capabilities to make the best use of executive time.
Avaya IP Office offers a full range of sleek and attractive phones to please the most
demanding executives. Get clear, easy-to-read displays, programmable call appearances, lots
of feature keys, speed dials, call logs, and much, much more. Executive phones are available
in both digital and IP models—the latter offers access to Web-based capabilities as well as
a range of applications. Take advantage of our full range of adjuncts and accessories to add
even more communications power.

2420/5420 Models – A digital phone with 10 1416/1616 Models – Available in digital

fixed feature keys and up to 100 call log (1416) or IP (1616) formats, offers a large
entries, executives will love the ease of use display with adjustable viewing angle, up
and ability to quickly reach colleagues and to three 32-button expansion modules, and
customers alike. support for wireless headsets.

Avaya one-X™ 9630G/9640G Models –

Benefit from high resolution displays,
easy access to features, visual voice mail,
multiple directories and custom faceplate
options. Includes an integrated Gigabit
Adapter to connect to your network and
built-in VPN capability for remote working.

5621 Model – An IP-based phone with T3 Comfort Model – The elegant design of this
desktop applications, exceptional voice quality desktop phone accentuates the prominence of
and a full complement of features—not to the large display and extensive program­mability.
mention an attractive and easy-to-use design. Note: Available in Europe, Middle East and Africa only.

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Everyday Users
Help managers and staff stay better connected to customers and each other.
Avaya IP Office phones for Everyday Users help everyone to do their work efficiently
and productively. One-touch access to features streamlines call handling while Web
browser capability on the displays of many Avaya IP telephones opens the door to
advanced capabilities and access to customized applications. Avaya phones for
Everyday Users are easy to customize to individual needs. And with both digital- and
IP-based phones available, you have greater flexibility to provide the added functionality
where it is needed most.

2410/5410 Models – A digital display phone 1408/1608 Models – Available in digital

that delivers exceptional voice quality; (1408) or IP (1608) formats, these phones
paperless button labels, headset jack, large combine a professional appearance with
message waiting indicator light, 14 fixed ease of use. Users easily navigate through
feature keys and four softkeys all help make contacts and call logs, and the phone
it an ideal choice. supports eight line appearances and feature
keys. Headset compatible.
Avaya one-X™ 9620L/9620C Models – High
resolution displays (color on the 9620C) and
easy access to features, web browser access,
multiple directories and custom faceplate
options. Integrated Gigabit Adapter (9620C)
to connect to your network and built-in VPN
capability for remote working.

5610 Model – With its Web browser T3 Classic Model – Combining a stylish
functionality, large display, and array of design with enhanced functionality, the T3
paperless button labels, this IP phone Classic desktop phone has a prominent,
makes it easy for users to access information four-line display and 15 feature keys for
and reach colleagues quickly and easily. quick communications.
Note: Available in Europe, Middle East and Africa only.

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Administrative Assistants/Receptionists
Streamline your business with efficient, effective call handling.
Your receptionists, administrative assistants and anyone else with the job of handling
incoming calls will appreciate the speed, accuracy and simplicity in call handling
that Avaya IP Office phones deliver. Know incoming callers at a glance, monitor calls
throughout the business, get easy one-touch access for transfers, conferencing and
more. Available add-on modules increase the capacity of receptionist’s phones, making
it easy to see the status of additional associates. No matter how you handle calls in
your business—a dedicated position or distributed across a range of personnel—Avaya
gives you options for choosing the right phone to meet your needs.

2420/5420 Model – With 10 fixed feature 5621 Model – Your staff will welcome the exceptional
keys and up to 100 call log entries, this voice quality and a full complement of features,
digital phone makes call handling a breeze. including web browser access—not to mention an
Optional expansion module increases call attractive and easy-to-use design—of the 5621.
coverage options. Optional expansion module increases call
coverage options.

Avaya one-X™ 9650/9650C Models – High

resolution displays (color on the 9650C) and
high definition audio along with one-touch
access to bridged appearances, speed dials,
web browser access, custom faceplates and
1416/1616 Models – Available in digital feature keys make these phones ideal for
(1416) or IP (1616) formats, these phones anyone who needs quick access to features T3 Comfort Model – The elegant design of this
offer large displays with adjustable viewing and call appearances. desktop phone accentuates the prominence of the
angle and up to three 32-button expansion large display and makes it an ideal combination
modules*—plus, support for wireless of aesthetics and powerful call handling. Add
headsets—an ideal choice for higher volume up to three DSS expansion units for additional call
call handling environments. handling capacity.
*Coming soon on the 1416. Note: Available in Europe, Middle East and Africa only.

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Walkup Users
Simple, cost-effective communications in lobbies and other public areas.

Often located in office lobbies, stock rooms, drop-in desks and other common building
areas, Avaya IP Office telephones for Walkup Users have a simple, familiar interface
that make them the right choice for visitors, suppliers and others who need a phone for
occasional use. These durable and cost-effective Avaya phones can be desk- or wall-
mounted and are available in both digital and IP versions.

2402/5402 Models – This display phone delivers one-touch 5610 Model –This IP phone is the right choice when you want
access to all the most commonly used communications publicly available phones to offer advanced functionality.
features on 10 fixed buttons. Another 14 programmable
feature buttons make it adaptable to any location in
your business.

1403/1603SW Models – Available in digital (1403) and IP T3 Compact Model – An elegant addition to the common
(1603SW) formats, with a backlit display, this phone delivers area of any office environment, this phone offers the ideal
all the capabilities you need for a walkup environment with combination of aesthetics and functionality with a context-
three line appearances and 10 fixed feature buttons. Built-in sensitive display for easy access to features, three fixed
Ethernet switch on the 1603SW simplifies connections to the feature buttons and five more programmable feature buttons.
local network. Note: Available in Europe, Middle East and Africa only.

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Telephones At-a-Glance

Executives/Managers

2420/5420 5621 1416/1616 T3 Comfort 9630G/

9640/9640G
Communications Mode Digital IP Digital/IP Digital IP
Display (lines x characters) 7 x 29 7 x 29 (backlit) 4 x 24 17 x 40 320x240 pixels
Grey / Color
Fixed Feature Buttons 10 10 15 5 10/11/11
Programmable Features 24 24 16 22 24

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Navigation Cluster Not Applicable Not Applicable 5-way 5-way 5-way
Speakerphone 2-way 2-way 2-way 2-way 2-way
Headset Port No No Yes Yes Yes, Bluetooth
Optional
Gigabit Support Not Applicable 10/100 10/100 (1616) Not Applicable 10/100
(9640/G)

Telephones At-a-Glance

Everyday Users

2410/5410 5610 1608 T3 Classic 9620L/

9620C
Communications Mode Digital IP IP Digital IP
Display (lines x characters) 5 x 29 5 x 29 3 x 24 4 x 26 320x160 pixels
Grey / Color
Fixed Feature Buttons 10 10 11 5 10
Context sensitive keys Not Applicable Not Applicable Not Applicable Not Applicable 4
Programmable Features 12 12 8 10 12
Navigation Cluster Not Applicable Not Applicable 5-way 5-way 5-way
Speakerphone 2-way 2-way 2-way 2-way 2-way
Headset Port Yes Yes Yes Yes Yes, Bluetooth
optional
(9620C)
Gigabit Support Not Applicable 10/100 10/100 Not Applicable 10/100

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Telephones At-a-Glance

Administrative Assistants/
Receptionists

2420/5420 5621 1616 T3 Comfort 9650

with EU24 with EU24 with BM32 wth DSS 9650C
Communications Mode Digital IP IP Digital IP

Display (lines x characters) 7 x 29 7 x 29 (backlit) 4 x 24 17 x 40 320x240 pixels

Grey / Color
Fixed Feature Buttons 10 10 11 5 11

Programmable Features 24 24 16 + 3 x 32 22 + 3 x 36 24

24
Navigation Cluster Not Applicable Not Applicable 5-way 5-way 5-way

Speakerphone 2-way 2-way 2-way 2-way 2-way

Headset Port Yes Yes Yes Yes Yes, Bluetooth

optional
Gigabit Support Not Applicable 10/100 10/100 Not Applicable 10/100

Telephones At-a-Glance

Walkup

2402 5402 1603SW T3 Compact 5610

Communications Mode Digital Digital IP Digital Digital

Display (lines x characters) 2 x 24 2 x 24 2 x 16 (backlit) 1 x 24 5 x 29

Fixed Feature Buttons 10 10 7 3 10

Programmable Feature Buttons 14 14 3 5 12

Speakerphone Listen only Listen only 2-way 2-way 2-way

Headset Port No No No Optional Yes

Gigabit Support Not Applicable Not Applicable 10/100 Not Applicable 10/100

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Avaya Wireless Telephones
Advanced communications capabilities in the palm of your hand.
Take advantage of the Avaya wireless • For more industrial situations, Avaya
phones to work anywhere in your office and offers the 3645 IP-based phone--its
still get the full power of your IP Office push-to-talk capability eliminates the
communications system. need for two-way radios.

• Avaya offers a choice of IP-based and • Avaya 3720/25 DECT R4 phones offer
digital wireless phones for any office extended mobility in single/multi-site
environment. locations. The dedicated DECT R4 wireless
infrastructure delivers automatic handover
for roaming in the office and across sites.

Avaya Wireless Phones At-a-Glance

Model 3641 3645 3810* 3720 3725

Communications Mode IP IP Digital IP IP

Display 128 x 96 pixels 128 x 96 pixels 2 x 32 characters 112 x 115 pixels 128 x 160 pixels
Talktime (hours) 4 4 10 16 13–20
Standby time (hours) 80 80 6 days 160 120
Navigation keys: 5 way 5 way No (uses Fixed 4 way 5 way
Feature buttons)
Soft Keys 4 4 4 (Programmable) 3 3
Speakerphone Yes Yes Yes 2-way 2-way
Push-To-Talk No Yes No No
Headset port Yes Yes Yes Yes Yes; Bluetooth
compatible
Ringer/handset volume control Yes Yes Yes Yes Yes
Selectable ring type Yes Yes Yes Yes Yes
Vibrate alert Yes Yes Yes Yes Yes
Wireless Communications Wi-Fi, 802.11 Wi-Fi, 802.11 900 MHz DECT DECT
Mode a/b/g a/b/g

*The Avaya 3810 is available only in North America.

Avaya Gives You Choices

In addition to the choices shown here, Avaya offers phones designed specifically for conference rooms, PC softphones, SIP phones and a
variety of headset choices. To learn more about Avaya phones, contact your Avaya Authorized Partner or visit us at avaya.com.

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides
unified communications, contact centers, and related services directly and through its
partners to leading businesses and organizations around the world. Enterprises of all
sizes depend on Avaya for state-of-the-art communications that improve efficiency,
collaboration, customer service and competitiveness.
© 2010 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. avaya.com
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks,
respectively, of Avaya Inc All other trademarks are the property of their respective owners.
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