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School of Business and Economics MHCM Program: Case Study: Vignette Revisited

This document discusses a case study for implementing a Human Resource Information System (HRIS) for a company. It includes the following key points: - It identifies potential members of the implementation team, including a project manager, HR personnel, system administrators, and operations staff. - It discusses important HR data needed for implementation, such as employee information, departments, and historical data. - It maps out the recruitment process as an example of an HR function that would need to be analyzed and potentially reengineered during implementation. - It provides sample questions for technical experts, the network manager, and software manager to assess their roles in the project. - It recommends using an N-tier architecture for
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0% found this document useful (0 votes)
83 views7 pages

School of Business and Economics MHCM Program: Case Study: Vignette Revisited

This document discusses a case study for implementing a Human Resource Information System (HRIS) for a company. It includes the following key points: - It identifies potential members of the implementation team, including a project manager, HR personnel, system administrators, and operations staff. - It discusses important HR data needed for implementation, such as employee information, departments, and historical data. - It maps out the recruitment process as an example of an HR function that would need to be analyzed and potentially reengineered during implementation. - It provides sample questions for technical experts, the network manager, and software manager to assess their roles in the project. - It recommends using an N-tier architecture for
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SCHOOL OF BUSINESS AND ECONOMICS

MHCM PROGRAM

BH6033 (Human Resource Information


System)
CASE STUDY: VIGNETTE REVISITED

GROUP 8
ILFAN BIN YUSRI (MB1312024T)
HERYANI BINTI ISMAIL (ME1212229P)
MUHAMMAD HELMI AS SUHAIMI BIN
ZAKARAYA(MB1312130T)
ROHANETA AWANG ASIN
PUTRI SHAFINI NATASHA BT SHARUDIN (MB1312145T)

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NEW INFORMATION FOR THE CASE - PART 1

Q1: Identify some of the customer who would be logical members of the
implementation team and explain why?

Implementation project manager

The project manager is the person who directs the work and makes things
happen. This person must understand the details of the installation and
configuration, understand the schedule, know the other team members and their
contributions, and work with outside vendors organize and more.

Persons of Human Resource

The persons can provide HR data which are needed for implementation. These
persons also can gather and review data required to measure the process, review
the measures to ensure valid results.

System administrator/database administrator

The system administrator sets up and configures hardware, installs operating


systems and supporting software. The database administrator maintains and
backs up business data. Depending on the size of our organization, the system
administrator or another person (such as someone in operations) might be
assigned the database administrator role. When embarking on a new system
implementation, one should understand the need for overall technology
management. For example, if our organization is moving from a mainframe
environment to a client server environment for the first time, there typically is a
learning curve involved for the entire IT department.

Operations personnel

Operations personnel are responsible for maintaining the system on a day-to-day


basis. This ensures good system health and failure recovery.

Q 2: Think through an HR process and sketch out what data are


necessary to complete your sample process well. How much history
dose the organization need to convert to continue functioning.

1. Employee
- Number of employee
- Skill
- Knowledge
- Qualification
- Position
- Abilities

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- Salary (including : bonus, allowance, commission and more)
- Benefits
- more

2. Number of department
- Department are related to each other

Q 3: Pick one area of the HR function (e.g. recruiting) and make a list of
processes that will need to be mapped and possibly reengineering
during this implementation.

The recruitment process:-

Step 1: Identify Vacancy and Evaluate Need


Step 2: Develop Position Description
Step 3: Develop Recruitment Plan
Step 4: Select Search Committee
Step 5: Post Position and Implement Recruitment Plan
Step 6: Review Applicants and Develop Short List
Step 7: Conduct Interviews
Step 8: Select Hire
Step 9: Finalize Recruitment

NEW INFORMATION FOR THE CASE - PART 2

Q 1: Make a list of question for each of the following individual: lead


hardware technical expert, network manager and chief software
manager.

Lead Hardware Technical Expert:

a. Is these person are accountable for designing and developing system


solutions?
b. Does the person need to repair systems on site and provide phone support
if there are any problems occur?
c. Are they providing the robust and stable design with optimum resource in
term of the memory and processor?
d. Do they handle any multiple task and project?
e. How excellent communication and strong fundamental knowledge that
they have to be an expert?
f. Is the person responsible to support and maintenance of computer
systems and peripherals by installing, configuring, testing,
troubleshooting, and repairing hardware?
g. Are they responsible for design, architecture, code development,
verification and integration for ongoing development hardware?

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h. Will this person engages with the problem of the hardware and quickly
debug and resolve the complex issue arise regarding the hardware?

Network Manager:

a. Is network manager accountable for setting access to files, email, and


internet?
b. Is the network manager need to perform analysis of network needs and
contributes to design of network architecture, integration and installation?
c. Are them responsible for the security system in order to prevent the
hackers from getting into the system?
d. Can this person coordinate with other departments in order to understand
and meet their requirements?
e. In case of system facing any problem or break down, is the network
manager responsible for recovery of the system?

Chief Software Manager:

a. Does the Chief Software manager need to managing the architecture,


community and marketing, and web services.
b. Is the chief software manager responsible for managing and coordinating
resource and process for the software?
c. Is the Chief Software Manager responsible for developing plan to meets
the future need of the organization and the customer?
d. Is these are accountable for monitoring individual employee’s
performance and develop the software to resolve the technical problem as
well as human resource issue?

Q 2: What configuration should the company use? Make a suggestion


and support it!

The company should use the N-Tier Architecture for their business. This because
N-tier application architecture provides a model by which developers can create
flexible and reusable applications. By segregating an application into tiers,
developers acquire the option of modifying or adding a specific layer, instead of
reworking the entire application.

There is some advantages using this type of HRIS architecture is maintainability,


this is because each tier is independent of the other tiers, updates or changes
can be carried out without affecting the application as a whole. Secondly is
scalability that is tiers are based on the deployment of layers, scaling out an
application is reasonably straightforward. Thirdly is flexibility where each tier can

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be managed or scaled independently, flexibility is increased and lastly is
availability. The applications can exploit the modular architecture of enabling
systems using easily scalable components, which increases availability.

NEW INFORMATION FOR THE CASE - PART 3

Q 1: Make a recommendation as to whether a BOB option should be


chosen or a more standardized option with simple interface between
hardware and software should be elected.

In order to share information and get to compete for the large company, the best
way to choose is using Best of Bread. This is because the system may have in
industry specific functionality in getting information. Like example they may
exchange data within the store. Other than that there also have track-supporting
track that may track the history data of the organization. To the job of
administration and maintenance, it will become simple and often more
accessible to end-user. The BoB system is independent and flexible to integrate
with any other system that ensures accuracy of the data.

Q 2: Think about what the best answer should be when you have to
connect your system with accounting and finance. Make a
recommendation and support it

Bob is expert in the field of finance and accounting. The system suits to answer
the toughest question and addressed all the specialized or unique requirement.
Like example visibility. When the business is grow up, you need information and
visibility to ensure that it is easier to do a compete with others and make
decision-making. Bob helps to deliver a data and advance reporting functionality.
BoB also enhances capabilities. The system manages the asset, track time and
attendance also purchasing. For the large company they need a system that may
find the business need as they continue to develop. As a big organization they
need to invest to get a long and short-term profit. They need a system that can
handle the automate the load with ease and accuracy so they do not have to hire
and train additional resources.

NEW INFORMATION FOR THE CASE - PART 4

Q1: Develop the first few steps of the project plan.

Step 1: Project Goals

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The project is considered successful when the needs of the stakeholders
have been fulfilled. Stakeholders are individuals who directly or indirectly
be involved or affected by the project.

Step 2: Project Planning


Using information obtained from the first step, list the things that need to
be done to ensure the project goals.

Step 3: Project Schedule


Task list should be made to ensure that the planning of this project can be
made as planned. of which is the timeliness or schedule plan.

Step 4: Supporting Plans


The final steps to consider are a plan that has been made in the planning
process. Related matters are human resource planning, communications
planning and risk management.

Q2: Discuss the potential political necessities outlined in this section as


they related to this type of implementation.

According to the case study, they want to share the information whereby they
may develop more action and tactic quickly using the accurate information so
that they have the competitive advantages in the market. The political issues
might arise due this implementation of HRIS solution within the organization.
This including information of human resources, general ledger, account payable,
account receivable, order management, inventory control, and customer
relationship management.

Q3: Think about and create a list of step that make sense for your
organization.

List step that should be taken when we want to plan for organization are:-

1.Review and revise project objectives by examining reports and project


documents.

2. Define purpose or scope of the monitoring and evaluation.

3. Select indicators and criteria.


4. Decide on data collecting and analysis methods, and design or adapt existing
tools and instruments for use

5. Select locations, schedule logistics, and determine budget.

6. Collect data. In case of evaluation, pre-test instruments before embarking on


data collection, if project resources allow.

7. Analyse data and prepare reports.

8. Make decisions based on monitoring or evaluation findings and take


appropriate actions.

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9. Disseminate reports to all operational levels.

10. Prepare a work plan for follow-up actions

Q4: Is the nine-month rapid-implementation time frame feasible? Or will


it just lead to failure.
The rapid nine month time period implementation could be feasible if the
organization plans it well. The implementation should to be put in the right place.
System implementation efforts offer extraordinary challenges to information
technology professionals and the organizations impacted by the
implementations. A successful implementation can reap vast rewards in
organizational strengths and efficiencies. A failure can drain an organization of
people, funds and vitality.
Therefore, many people have been affected for reasons of success and failure
experienced with the implementation. based on this case study rapid-
implementation period of nine months to be implemented when the
implementation of this system can be carried out as planned. The step of
planning was: -

1. Interaction of technology and organization - a broad concept that laid the


foundation for many other factors to consider.

2. User involvement and participation - is influenced by several variables that


need to be carefully balanced to ensure a successful engagement.

3. Resistance - can work for or against the project depends on how it is


managed.

4. Commitment - an important factor in the success but, as it involves


various powers including the human soul (behaviour), it is a challenge to achieve
and maintain.

5. Planning - more that can be controlled by project managers from other


success factors and involves a lot of critical components.

6. Risk - inherent in each project, but can be expected and achieved s uccess.

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