VALLAS - Work and Identity in An Era of Precarious Employment
VALLAS - Work and Identity in An Era of Precarious Employment
VALLAS - Work and Identity in An Era of Precarious Employment
Workers Respond to
‘‘Personal Branding’’
Discourse
Abstract
Recent efforts to understand the significance of precarious work have been
limited in at least two important respects. One is the neglect of the
ideological constructs that workers are led to embrace concerning the
employment relation, and the other is the undertheorized nature of much
research in this field. To address these limits, the authors adopt a two-
pronged strategy in this article. In empirical terms, the authors focus on
an important source of popular thinking about work: the career advice
genre, which has recently evolved into a growing literature on ‘‘personal
branding.’’ In theoretical terms, the authors appeal to Foucault’s theory of
governmentality in order to understand how and why workers respond to
personal branding discourses. Data are drawn from two linked qualitative
studies bearing on workers employed in distinct settings: freelance journal-
ists in Paris and New York (N ¼ 101) and a broader set of white-collar
employees who have faced market adversity in Boston (N ¼ 62). Findings
reveal that personal branding discourse has become both prevalent and
potent, encouraging many workers to conform to what Foucault referred
1
Northeastern University, Boston, MA, USA
2
Stanford University, Stanford, CA, USA
Corresponding Author:
Steven P. Vallas, Northeastern University, 360 Huntington Avenue, 958 Renaissance Park,
Boston, MA 02115, USA.
Email: [email protected]
4 Work and Occupations 45(1)
to as the ‘‘enterprising self.’’ Yet the authors also find that workers respond
to personal branding in a multiplicity of ways, some of which Foucault left
unaddressed. The article thus finds qualified support for Foucault’s argu-
ments but identifies issues—especially that of agency and resistance—which
stand in need of additional elaboration.
Keywords
precarious work, personal branding, economic discourse, neoliberalism,
Foucault
work. We find that this has limited the growth of knowledge in two
important respects. First, it has deprived sociologists of work of poten-
tially important theoretical tools with which to understand subtle yet
important shifts in the meanings that work and employment assume
within the contemporary setting. In addition, sociological neglect of
Foucauldian theory has denied the latter the opportunity to extend,
revise, or refine its theoretical claims on the basis of empirical research.
To ground our analysis empirically, we conjoin qualitative data
gathered from two projects utilizing distinct yet complementary
research designs. The first project focused specifically on freelance
web journalists in Paris and New York, whose careers hinge on their
success at audience promotion. The second focuses on precariously
employed white-collar workers and job seekers in multiple occupations,
all residing in or near the Boston metropolitan area. The first project
holds occupation constant (all interviewees are practicing journalists)
but allows geographical location to vary (France and United States); the
second project manifests the opposite set of features, holding geograph-
ical location constant while allowing occupation to vary. This compara-
tive approach in turn provides the basis for a wider set of findings than
would otherwise be possible.
The article begins by introducing the main tenets of the Foucauldian
theory of governmentality, outlining how its conceptual framework can
inform research on work and employee identity. It then turns to a dis-
cussion of ‘‘personal branding,’’ an entrepreneurial turn in the career
advice literature that has begun to exert broad influence over many of
the norms and assumptions that govern paid employment in precarious
times. After sketching the methods and research strategies that have
guided our data collection, the article next presents the views of personal
branding discourse held by freelance journalists in Paris and New York
and by precariously employed white-collar workers in Boston. We find
that the predominant response to personal branding is one of consent or
conformity to its terms, and thus a tendency for workers and job seekers
to embrace an increasingly commercialized conception of self. This
response, we find, bears a close resemblance to Foucault’s notion of
the ‘‘enterprising self.’’ Yet we also find other, more defiant responses
to self-branding rhetoric—that is, forms of resistance—which seem to
depend on several institutional features experienced by workers during
the course of their careers, including national context, occupational
norms, and labor market trajectory. The article concludes that
Foucauldian approaches toward work, employment, and subjectivity
hold substantial promise for sociological analysis, but that they stand
Vallas and Christin 7
(2007) make clear in You, Inc.: The Art of Selling Yourself, where they
insist that a full immersion of the self (one’s ‘‘being’’) is necessary if
personal brand management is to succeed:
Yes, you sell your skills in this life. You sell what you know and can do. If
by using your skills you are able to help enough people, you will become
secure and may become rich. Beyond that, however, the most critical
thing you sell is literally yourself, your being. People ‘‘buy’’ optimists
because they enjoy their company. They ‘‘buy’’ people with integrity
because people with integrity do what they say they will. Like Maytag
washing machines, people with integrity can be relied upon. (p. 7, emphasis
in original)
Methods
To address these questions, we use two sets of data that allow us to
gauge the influence of personal branding on the work orientations and
identities found among labor force participants in white-collar occupa-
tions. As noted, the first study focuses on a single occupation—web
journalists—across two geographical settings, while the second study
analyzes a single regional setting but allows for variation across multiple
white-collar occupations. Both studies were conducted between 2011
and 2014 and aim to understand the meanings that precariously
employed workers attach to their positions in the labor market. Both
used qualitative methods to explore the social conditions accounting for
variations in workers’ views. Both relied on grounded theory (Charmaz,
2006) to make sense of their findings. Conjoining the two studies enables
us to explore a wide range of responses to personal branding discourse
among different kinds of workers facing highly uncertain prospects
in the labor market—journalists, whose industry is wracked with
structural change and whose positions are intrinsically insecure, and
white-collar workers who have encountered economic hardship in the
wake of the Great Recession.3
The first study focuses on web journalists, an occupation that under-
went major transformation over the past 20 years. Financially, journal-
ism is going through exceptionally dire times. As the news moved online
(Boczkowski, 2005), the revenues of print publication fell substantially:
between 2000 and 2013, newspapers’ advertising revenues decreased by
more than half, from $63.5 billion to $23 billion (McChesney & Pickard,
2011; Ryfe, 2012). This decline was not compensated for by increased
revenues on the digital side (Turow, 2011). As a result, 23,000 news-
paper positions were lost between 1989 and 2015; an additional 38,000
magazine jobs disappeared between 2009 and 2014. News websites only
created about 5,000 new jobs, a far cry from all the full-time positions
that were lost (American Society of News Editors, 2015; Pew Research
Center’s Project for Excellence in Journalism, 2014).
These broad changes led to a dramatic reconfiguration of journalistic
employment in the digital era. For most of the 20th century, journalism
as an industry relied predominantly on salaried employment: Most jour-
nalists would start their careers with short-term or part-time contracts,
before getting a full-time position in a newsroom, perhaps moving once
or twice when opportunities arose. Over the past 20 years, however,
independent contracting became increasingly prevalent: The number
of journalists who freelance and have temporary or part-time positions
16 Work and Occupations 45(1)
has been increasing steadily over the past decades, in the United States
and in Europe (Cohen 2015; Marwick, 2013; Weaver, 2007). Note that
these recent transformations have affected journalism—online and off-
line—in various national contexts, including in the United States and
France. Traditionally, American journalism has been analyzed as a
marked-based system that developed relatively independently of the
state (McChesney & Pickard, 2011). In contrast, the development of
French journalism has historically depended on state sponsorship, at
least since the 1930s. The state monopoly on radio and television ended
in the 1980s, but public subsidies are still an important source of finan-
cial support of print newspapers and individual journalists—including
freelancers, who can receive employment subsidies under a number of
specific conditions (Aubert, 2011; Benson, 2013).
The first study thus examined changing attitudes toward work and
employment of freelance journalists writing for news websites in Paris
and New York. Since freelance web journalists typically live and die
according to their ability to generate an Internet presence, they provide
an important test regarding the power of personal branding discourse
and how it varies depending on the national context. The collection
method began with ethnographic fieldwork conducted at five prominent
online news organizations in Paris and New York (two online-only web
magazines, two online-only news aggregators, and one legacy news-
paper that also has a website). This served as a basis for the use of
snowball sampling techniques, eventuating in a sample of 101 journal-
ists and bloggers at varying stages of their careers. The U.S. and French
interviewees presented rather similar characteristics in terms of age
(with an overrepresentation of the 30- to 45-year-old age-group) and
number of freelancers: 40% of the sample were freelancers at the time of
the interview (about 90% of the web journalists interviewed in the pro-
ject had been freelancers at some point in their careers). The French
journalists were also more likely to have graduated from journalism
programs (58% compared with 11% of the Americans), and included
a higher proportion of women (40%) than in the United States (25%).
These samples are roughly consistent with the sociodemographic char-
acteristics of the U.S. and French journalistic workforces.
The second study targets a sample of educated white-collar employ-
ees and job seekers across a range of occupations in the Boston metro-
politan area, most of whom have been exposed to relatively high levels
of labor market uncertainty since the economic crisis of 2007 to 2008.
Data collection began by recruiting participants through contacts
at two local universities, using alumni lists and club memberships.
Vallas and Christin 17
Findings
The first question we address is how workers and job seekers conceive of
or respond to ‘‘personal branding’’ discourse. Here, our data attest to
the prevalence of this rhetoric and to a willingness among many of our
interviewees to embrace self-branding discourse and techniques as
necessary features of their career pursuits.
One sign of the ubiquity of personal branding discourse emerged
from the fact that many of our interviewees spontaneously invoked
18 Work and Occupations 45(1)
the term even when asked a generic set of questions about their labor
market activities. Such spontaneous uses of the discourse suggested that
many interviewees view personal branding as a ‘‘natural’’ feature of any
modern economy, or as a set of practices that any job seeker is obliged
to master as a matter of course. In the journalism case, freelancers were
often intimately convinced that personal branding strategies were help-
ful to find jobs and to gain a significant presence for their work. A good
example is that of John, a 29-year-old freelancer in New York who
explained his personal branding efforts with no prompting from the
interviewer:
On Twitter I have 2,000 followers . . . I still don’t know how to pass the
threshold and be followed massively on Twitter. But now I’m followed by
several editors, it’s really important. It’s a way to build my brand. That’s
what online journalism is about today . . . You have a brand and the
people who read you follow you. I want to get to that point.
success. When asked how she initially encountered the discourse of per-
sonal branding, Maureen (a web designer now working as an informa-
tion technology consultant) explained:
That’s what gave me the whole idea [her own consulting practice]. I
started out when I didn’t have a job and I said, ‘the only way I’m
going to get a job is if I brand myself as an expert.’ I sat down and put
down my strategy for how I was going to create an online brand for
myself. It was a very conscious decision to create a personal brand.
That’s exactly what I was doing. That’s why I was constantly looking
at my ‘‘klout’’ score, because it was an indicator to me of how successful I
was at creating my personal brand.
It’s a great thing. And you have to be able to do that, and be able to speak
to it, and be able to do it all the time. You have to be able to tell everybody
that that [your personal branding statement] is you . . . It has to come from
your hip. If it doesn’t, everybody can see right through it. [emphasis
added]
You have to practice it all the time. You have to practice it to everybody,
even when you’re at the grocery store. If it’s someone you know, you turn
around and you tell them your branding statement. You tell them.
Because, a lot of people will say ‘‘I didn’t know you did that! I didn’t
know that that was you!’’ And ‘‘Oh my gosh! So and so works at such and
such.’’ And it can lead you right into that [job opportunity]. So I think it’s
very important that you do that, that you do it all the time. You have to
be able to develop a dialogue with it. A branding statement has to start a
dialogue . . . I’ve helped a lot of other people brand themselves.
20 Work and Occupations 45(1)
I got my daughter on LinkedIn when she was 15, so she could begin her
personal branding . . . If you go to her LinkedIn page, you’d have to say,
‘My God, for 17 years old, look at her personal branding!’ So yes, I’ve
been an advocate and a teacher of personal branding . . . I’ve been helping
young people do that as a matter of course for the last decade . . . You
have to give the value proposition of you.
Similarly, Philip, an attorney in his 50s with his own practice, told us
that the interview had ‘‘crystallized a lot of things for me’’ and allowed
that ‘‘branding myself [better] is what I need to do.’’ We interpret these
responses as exhibiting a widely shared view of self-branding as a moral
obligation—an instance of what Collinson (2003) has dubbed
Vallas and Christin 21
Networking . . . I’m not very good at it. Once I know people, yeah, I’ll
follow them on Twitter and I’ll try to stay in touch, but it’s not systematic.
I don’t do personal branding [spoken in English], I’m trying to be myself.
But then it’s true that when I post one of my slideshows and tweet: ‘‘look
at my latest slideshow,’’ well, I’m selling myself, it’s true that I try to get
attention, but I think that it’s natural, I just finished a slideshow, it’s
natural, it’s not strategic or mathematical . . .
It’s junk. It’s just words . . . As an employer, if somebody’s resume was full
of all this marketing hyperbole on the top of their resume . . . [presenting]
their skills [as] if it was an advertisement, I’d probably laugh. I might look
at their resume anyway but I would think it would take away from my
feeling about them as a professional.
Discussion
The evidence presented thus far allows us to make two general obser-
vations. First, familiarity with personal branding is indeed widespread.
Many of the web journalists we interviewed find personal branding to be
a useful means of audience-promotion, and this stance is also quite
pronounced among the broader sample of Boston white-collar employ-
ees. Alongside this finding, however, is a second point: that interviewees
respond to entrepreneurial discourse in a multiplicity of ways, defying
characterization in simple or uniform terms. While people like John
24 Work and Occupations 45(1)
Cross-National Differences
Our ability to compare workers’ response toward personal branding
discourse in the American and French context enables us to identify
the influences that shape subjective orientations toward work and the
self in the two countries. Here, our data clearly indicate cross-national
differences as far as web journalists are concerned: Overall, the French
freelancers are less likely to engage in personal branding while their
American counterparts see self-branding as a useful tool with which
to engage in the audience-seeking behavior their occupations ‘‘natur-
ally’’ require. The question, then, is why this cross-national difference
occurs.
One obvious approach points to the structural differences that
accompany employment in the two different societies. In theory,
French freelancers enjoy access to a host of social insurance bene-
fits—wage subsidies in particular, and other labor protections as
well—that are denied American freelancers. Arguably, the availability
of material benefits or subsidies from the French state might allow free-
lancers to enjoy greater distance from necessity. But this account is not
easily squared with our data, as few of the French freelancers in this
study had availed themselves of state-provided benefits, either because
of their reluctance to satisfy the complex bureaucratic protocols that are
required or a lack of knowledge regarding their actual eligibility. This
finding suggests that normative constructs have exerted a relatively
autonomous effect on the freelancers’ views. In other words, the
Vallas and Christin 25
material resources provided by the French state seem here less conse-
quential than the nationally specific ‘‘cultural repertoires’’ (Alvesson &
Willmott, 2002; Lamont & Thévenot, 2000, p. 8) that freelancers are
able to invoke. Specifically, French freelancers seem to rely on dis-
courses involving ‘‘civic solidarity,’’ framing their audience-seeking
efforts in terms of authenticity but also as a contribution to the public
good (Lamont & Thevenot, 2000). Self-branding is also often viewed as
an expression of American capitalism, as suggested in Marie’s switch to
English when using this term, which further supports this idea of a
cultural refusal. For their part, the American freelancers have little
access to such a cultural repertoire imbued with civic solidarity and
are far more prone to view their audience-seeking behavior in market-
ized terms.
It is interesting to note, however, that the two groups appear to
manage their occupational choices and daily decisions in highly similar
ways. French freelancers do work in a highly competitive market-
place—that is, they too must promote the visibility of their work—yet
they refuse to define this promotional work in instrumental or market-
based terms, whereas American journalists have no such hesitation.
The question arises, then, as to whether the antimarket posture of the
French freelancers exhibits an internal tension between its actual behav-
ior on the one hand and its discursive framing on the other (Jerolmack
& Khan, 2014). As the French state encounters pressures to embrace
neoliberal ideas, and the French labor market increasingly moves in the
direction of flexibilization (Abdelnour & Lambert, 2014), antimarket
discourses may become harder to sustain over time—for journalists
and others as well.
Occupational Norms
Although we find important cross-national differences in cultural orien-
tations toward work and self, we also find similarities across national
boundaries. Importantly, there are groups of American workers who,
like the French freelancers, refuse market norms. This posture of resist-
ance was especially pronounced among U.S. employees whose back-
grounds exposed them to occupation-based norms encouraging them
to expect autonomy from market imperatives (Thornton & Ocasio,
1999; Turco, 2012). Recall the cases of Catherine (the mental health
administrator who said she would ‘‘laugh’’ at instances of personal
branding by job candidates), and Francesca (the molecular biologist
who ‘‘hated’’ market-based views of people, a view she attributed
26 Work and Occupations 45(1)
Conclusion
This article began as an effort to address two deficiencies that have
limited recent sociological efforts to explain the proliferation of precar-
ious work: The field’s relative inattention to ideological or discursive
influences in legitimating precarious work arrangements, and the rela-
tively undertheorized state of research in this field. In an effort to
address these deficiencies, our article has adopted a two-pronged strat-
egy. In theoretical terms, we have appealed to the work of Michel
Foucault, whose theory of governmentality provides a useful lens
through which to study how individual subjectivities reinforce—or
not—specific types of political and economic arrangements. In more
empirical terms, we have used data drawn from two distinct yet comple-
mentary studies of precariously employed workers: freelance journalists
in New York and Paris and white-collar workers in Boston. Using this
data, we have examined the meanings workers attach to an increasingly
influential form of economic discourse: ‘‘personal branding,’’ an out-
growth of the career advice genre. Our findings have implications both
for this particular form of discourse and for theoretical thinking regard-
ing neoliberalism more generally.
Our data reveal that entrepreneurial discourse has indeed become a
ubiquitous feature of the economic landscape for many workers, much
as Foucauldian theory expects. Respondents in both national contexts
seemed highly familiar with personal branding rhetoric, often even using
28 Work and Occupations 45(1)
Acknowledgment
The authors wish to acknowledge the generous and supportive commentary of
Woody Powell, Heather Haveman, Cat Turco, and the anonymous reviewers of
Work and Occupations. Any remaining flaws are of course entirely our own.
Vallas and Christin 31
Funding
The authors received no financial support for the research, authorship, and/or
publication of this article.
Notes
1. There are important similarities between Weber and Foucault. Both stressed
the role of formal knowledge or expertise in the exercise of domination. Both
adopted a wary view toward Marxism and toward science as a source of
human emancipation. And both placed great emphasis on the subjective
orientations that actors embrace. Arguably, Weber’s Protestant Ethic consti-
tutes a discourse analysis that anticipates many themes which Foucault was
later to develop along novel lines. On the relation between Weber and
Foucault, see O’Neill (1986).
2. In his History of Sexuality (1978), Foucault initially drew a distinction
between Eastern and Western knowledge about sex (juxtaposing ars erotica
in the East to sexualis scientia in the West), but quickly abandoned this
distinction as unfounded.
3. The two studies began independently, with somewhat different goals in mind:
The U.S. and French journalism focused largely on digital transformation in
different national contexts, while the Boston study aimed to understand the
economic discourses found among the precarious unemployed. As we dis-
cussed our respective findings, the results seemed so congruent as to warrant
their combination. The comparison between the two cases, we believe,
enables us to make a broader set of comparisons that either project alone
can achieve. Yet this comparative approach also comes with limitations. In
particular, the design of the two studies differs. In one case (the U.S. and
France study), the project was ethnographic and started with observations of
five newsrooms, complemented by semistructured interviews with journalists
working for these newsrooms. In the second case (the Boston study), the
project was interview based and more explicitly focused on workers’ experi-
ence of precarity, which resulted in a different sampling method and inter-
view grid. Despite these differences, which the methods section details, we
found enough similarities between our two sets of data to develop a fruitful
comparison in this article (for a recent study adopting a similar comparative
design, see Lara-Millan & Van Cleve, 2016).
4. In both sets of data, the overwhelming majority of the interviewees were
White, reflecting the relatively privileged channels through which partici-
pants were recruited. This point limits the study’s ability to tease out the
differential experiences of historically excluded groups, which cannot be
addressed in the current study.
32 Work and Occupations 45(1)
5. Even here, we suspect that a subtle interplay exists between economic and
cultural influences. Lacking an antimarket cultural repertoire, precariously
employed subjects in Boston were understandably more susceptible to self-
branding discourse. Armed with a more pronounced antimarket outlook, the
French freelancers responded to their precarious positions with a greater
degree of independence and resistance.
6. Although our data reveal few if any gender differences, analysis of platforms
such as Instagram might suggest otherwise, as many aspiring models use
Instagram to post photographs of themselves wearing designer goods that
are ‘‘tagged’’ (or labeled), doing so in an effort to gain prominence and
marketability for their personal brands.
7. This is a point of difference between Weber and Foucault. Although the
former paid little explicit attention to individuality, the latter viewed indi-
viduality as itself a technology, the deployment of which played an important
role in the operation of power within civil society. This is an important
difference between our approach to personal branding and the more
Weberian approach adopted by Biggart (1989), which uses a Weberian
perspective.
8. LexisNexis data (not shown) indicate that the traffic in ‘‘personal branding’’
rhetoric was initially limited to the United States but has increasingly spread
across national lines.
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Author Biographies
Steven P. Vallas teaches sociology at the Northeastern University in
Boston. He has written and edited on various facets of work organiza-
tions, emphasizing the tensions and contradictions that emerge among
classes and groups when workplaces undergo rapid structural change.
His current work focuses on the shifting meaning of work in an age of
flexible capitalism.