ÉCOLE DE GESTION TELFER SCHOOL OF MANAGEMENT

INTRODUCTION TO BUSINESS MANAGEMENT

ADM 1100 A| FALL 2021
Professor Gerard Brathwaite-Sturgeon, OCT

E-mail [email protected]

Virtual Office Hours Thursdays 12:00 to 2:00 pm Eastern Time (ET) (via Zoom) by appointment. To
make an appointment or for other appointment availability, send me an email.

Class Hours Mondays from 07:00 to 9:50 pm (ET)

Prerequisite(s) None
BCom mandatory course X
Program of study

Mandatory course of option ________ or specialization ________

Optional course of option __________ or specialization __________

COURSE DESCRIPTION
Weight on Final
Course Deliverable Due Date
Grade

Quizzes (2) In-class Quiz 01 Oct 04: Quiz 02 Nov 15 30%

Individual Project (Case Study) Week 09 (Nov 22) 25%

In-class Participation Reflection Week 3 (or 4) to Week 12 10%

Assignments (5 @ 2% each)
Determined by Telfer School of
Final Examination Management 35%
Students will be introduced to the philosophy of modern management organized in four parts:

1 Theoretical Constructs
2 Entrepreneurship and Forms of Business Ownership
3 Functions of the Manager (Planning, Organizing, Leading and Controlling)
4 Selected Managerial Challenges (Strategy, Teamwork, Human Resource Management,
Accounting, and Marketing)

COURSE CONTRIBUTION TO PROGRAM LEARNING GOALS

LG1 Understand, Apply and Integrate Core Management Disciplines

The content and pedagogical approach to this course, while introductory, affords
students the early opportunity to begin understanding, applying, and integrating core
management disciplines such as planning, organizing, leading, and controlling. This
learning goal is evaluated through formal examinations as well as through case studies
discussed in the virtual class.

LG3 Demonstrate Leadership, Interpersonal and Communications Skills

Students will have an opportunity to develop their interpersonal and communications

skills through various class exercises and through case study assessment.

LG5 Unlock the Value of Globalization

The value of globalization in the management context is an important component of this

course and is interspersed throughout the lecture treatment of various management
disciplines. Unlocking the value of globalization is formally evaluated through a specific
component of the exam.

COURSE LEARNING OBJECTIVES

By the end of this course, the student will be able to:

1. provide the future manager with the basic knowledge of the methods by which an
organization can effectively function;
2. understand the manager’s role and main functions; and,
3. learn how the managerial functions can be applied in the management of an organization.

TEXTBOOK/COURSE PACKAGE
Course material is covered through the textbook and the lecture slides. Many, but not necessary
all, lecture slides will be posted on Brightspace. Note carefully that the lecture slides will use
information from a variety of different sources, not only the course textbook, and will generally
highlight the key parts of the textbook material.

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Students will be tested on the content of all textbook material referenced as required reading in
the Course Schedule outlined in this document, as well as the content of all lecture slides, and
the content of any videos shown in class.

COURSE MATERIALS WHERE TO GET IT

The e-text from Robbins, S. P., Coulter, M. A., This book is available from the
Leach, E., Kilfoil, M.: Management, 12th Canadian publisher’s website.
Ed., Pearson Canada, 2019.

eText ISBN: 9780134830568

The text comes with ‘MyLab Management’ access

codes (which is not formally required as part of
deliverables).

The case book from Delcorde, David H. J.: The Art This book is available directly from the
of Business and Management Case Analysis, publisher at:
Kendall Hunt, 2019. https://he.kendallhunt.com/product/art-
business-and-management-case-analysis

METHODS USED TO EVALUATE STUDENT PERFORMANCE

Quizzes (30%)

There will be two (2) Quizzes that will take place during the semester (Oct 04 and Nov 15) during
class time. The Quizzes will be 60 minutes (i.e., 1 hour) in length and each has a value of 15%. If
a student is absent for any of the Quizzes (with appropriate medical documentation), the weight
will be shifted to the final exam. Note that a student may not miss more than one (1) Quiz.
Additional details regarding the content of each Quiz will be announced in class.

Individual Project - Case Study (25%)

There will be one individual research project during the semester involving the completion of a
case study. A general discussion on case studies will occur in the first week of the class. More
details concerning approaches to case analysis can be obtained from the following book: “The Art
of Business and Management Case Analysis”, Delcorde (2019), Kendall Hunt.

The instructions for this project will be posted on the Brightspace portal and will be discussed in
class, but its focus will be on submission of a case study where course themes will be applied to a
real-life business problem. This research case study project is due at the beginning of class during

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week 9 (Nov 22). If the project is not submitted at the beginning of class on the day it is due, an
automatic deduction penalty of 25% of the project mark will be applied. Each subsequent day
thereafter will incur an additional 25% penalty if not submitted.

In-class Participation Reflection Assignments (5 @ 2% each: 10%)

On an ongoing basis, students will be required to participate and engage during the course. This
participation will be undertaken during the synchronous (virtual classes) portions of the course.

During the weekly lectures starting in week 3 or 4, students will complete a 100-word “reflection”
individual response to a question provided during the class session based on the material
presented in the lecture. Each assignment is worth 2%. To earn the full marks, you will: 1) meet or
exceed the 100-word count; and 2) clearly demonstrate in your response a familiarity with the
topic, based on the assigned readings and the notes you will have taken during the lecture. You
will submit your reflection to either the Brightspace drop box or post to the Discussion forum (to
be determined) by the next day (Tuesday) by midnight (i.e., 11:59 pm ET). Students need complete
only five (5) of these assignments.

Final Examination (35%)

There will be a three (3) hour Final Examination held during the official examination period. This
examination will be cumulative – in other words, it will be based on the entire semester and will
cover all course materials, at the discretion of the professor. The content of each examination
will be based on material covered in the lectures, discussions, and assigned readings.

Please note that it is not possible to submit extra course work to improve your mark.

INSTRUCTIONAL METHODS
The course will be taught remotely and involves watching videos, readings, quizzes, simulations,
and lecture classes. The course contains both synchronous (students participate together online
at the same time) and asynchronous (students participate online at any time of their choosing)
activities, purposefully designed to provide flexibility in your learning process.

There will be a combination of formal lectures, discussions, videos, research projects, and case
studies. The lectures given are intended to highlight the main points of the assigned readings.
Any discussions held in the lectures will help to clarify and expand on the themes of the course.

The university’s online learning platform Brightspace will be used to present the course in a
sequential module structure, with resources and complete assignment instructions to be
provided for each topic along with due dates noted.

Synchronous activities will be completed during the scheduled online class sessions using Zoom,
while asynchronous activities can be completed online at any time once made available in
Brightspace (content modules and discussion forums). Please see the section on “
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Technical Requirements and Support” below. If you are unable to attend an online lecture,
please refer to the section on “Recording of sessions” below.

Telfer Talks Speaker Series (Optional Recordings subject to Guest Speakers’ Permission)
The Telfer Talks Speaker Series aims at initiating undergraduate students to the mission and
brand of the Telfer School of Management early in their university career. All first-year Telfer
students are exposed to two guest speakers during the semester. This is an excellent opportunity
for students to gain an understanding of what it takes to be successful in the business industry.
Recordings of the sessions (subject to the guest speakers granting permission) will be provided
for you to review, should you wish to do so.

RECORDING OF SESSIONS
Some recorded synchronous sessions will be available to students who are unable to participate
in these sessions. These recordings will be made available to students through Brightspace and
will be limited to students registered in the course.

Where synchronous sessions are recorded it should be noted that your image, voice and name
may be disclosed to classmates. Note that by remaining in sessions that are being recorded, you
are agreeing to the recording.

During live sessions, please note that if you do not want to be recorded:

• turn off cameras and microphones.

• ask questions or share comments via the “Chat” function.
• know that you can request to pause the recording if you want to share something but are
not comfortable with the recording.

TECHNICAL REQUIREMENTS AND SUPPORT

The course requires that you to have a laptop or desktop computer with a reliable, high-speed
Internet connection that allows you to watch videos, participate in discussion forums, upload
images, and use your uOttawa Google Drive.

Video conferencing software (Zoom) is used for meeting with the instructor-- so you will need to
have audio/voice capabilities through your computer. Zoom works on mobile/smart phones as
well.

For all questions related to Brightspace, call the support line between 8 AM and 8 PM (Eastern)
at 1-866-811-3201 OR submit an online request using this form 24 hours a day.
For any other IT related issues, please contact IT services. They have a helpdesk that you can call,
or you can submit a service ticket with a specific request 24 hours a day.

For problems connecting to the library services, you can also contact the Morisset Help Desk.

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EXPECTATIONS FOR COMMUNICATIONS
Students are asked to monitor their uOttawa.ca e-mail accounts regularly and carefully (not your
personal email accounts such as Yahoo, Gmail or Hotmail) as this is the conduit through which
the professor will communicate matters that concern the entire class.

Please ensure that you have set up your Brightspace account to receive notification of
announcements to your uOttawa.ca email address.

The professor will only respond to email message from registered students using their
uOttawa.ca email account.

REGRADING
From time to time, students have legitimate concerns about marks they have received on a
particular deliverable. It is important to understand that students do have recourse if they feel
that any paper handed back has not been marked appropriately for the work you have
submitted.

If students ever feel this way during this course, they must embark upon the following procedure
within one week of the paper being handed back in class:

1. Indicate in writing specifically the concern(s). This does not mean that simply saying “I
think I deserve more marks.” Students must clearly indicate where the marker made a
mistake in his/her marking of the paper. In this regard, students must refer to the class
notes, excerpt in the textbook, etc., supporting the claim.
2. After completing #1 above, students must submit the paper with comments back to the
Professor within one week of the paper being handed back in class. If students did not
pick up the paper when it was handed back, they still have only one week from the
original hand-back date to request a re-grade.
3. If a paper is not re-submitted following the above guidelines, the Professor will regard
the mark as originally assigned to be final. NO MARKS WILL BE CHANGED AT A LATER
DATE.

It is important to note that the Professor reserves the right to remark the entire paper in
question, and to either leave the mark as is, or to change it positively or negatively as
warranted.

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COURSE SCHEDULE

Required Readings Deliverables and

Week Class Date Subject
& Materials Important Information

Introduction to the
1 Sep 13 Casebook, pp. 1-93
Course
Introduction to
Management and Ch 1
2 Sep 20
Organizations Module 1
Management History
Managing in a Global
3 Sep 27 Ch 4 Case Study Discussion
Environment
Managing
Entrepreneurially and Quiz 1
4 Oct 04 Ch 5
Options for Organizing a
Business
CANADIAN THANKSGIVING CLASS CANCELLED (Monday Oct. 11)
5 Oct 18 Decision Making Ch 8
STUDY WEEK (Oct. 25 to 31)
Foundations of Planning
6 Nov 01 Ch 9

Managing Strategically Ch 10
7 Nov 08 Case Study Discussion

Designing Organizational
Ch 11
Structure
8 Nov 15 Quiz 02
Managers and
Ch 12
Communication
Individual Project is
Managing Human Due Today by the start
9 Nov 22 Ch 13
Resources of class: 7:00 pm ET

Leadership Ch 14
10 Nov 29 Managing Groups and Ch 16
Teams
11 Dec 06 Managerial Control Ch 17

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 Required Readings Deliverables and
Week Class Date Subject
& Materials Important Information

Wed Dec Managerial Control

12 Ch 17
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* All readings indicated in the above course schedule are in the ‘Management’ Textbook.

COURSE POLICIES

COURSE CONDUCT
The Telfer School of Management prides itself on a strong sense of shared values drawing upon
principles of respect, integrity, professionalism and inclusion to guide interactions inside and
outside the classroom. The Telfer School strives to provide a well-rounded and outstanding
education enriched through experiential learning and a positive student experience. You are
encouraged to familiarize yourself with our expectations related to course conduct at the Telfer
School. Please refer to our Statement of Shared Rights and Responsibilities.

PREVENTION OF SEXUAL VIOLENCE

The University of Ottawa is committed to a safe and healthy campus for work, for study and for
campus community life for all members of the University community. The University, as well as
various employee and student groups, offer a variety of services and resources to ensure that all
uOttawa community members have access to confidential support and information, and to
procedures for reporting an incident or filing a complaint. For more information, please visit
uOttawa Sexual violence: support and prevention.

CLASS ATTENDANCE
Class attendance is expected and is necessary to successfully complete this course.

Students are expected to write (or submit) all course deliverables as scheduled according to this
Course Outline. Absences for reasons listed in academic regulation 9.5 (with the appropriate
documented justification) are the only acceptable reasons for failure to hand-in or complete a
requirement of this course at the specified time. THERE WILL BE NO EXCEPTIONS.

For a missed mid-term or final examination, medical certificates must be submitted along with a
deferred exam application and a medicate certificate form to the Student Services Centre
([email protected]) of the Telfer School of Management. For other missed
deliverables, the original medical certificates can be submitted directly to the Professor.

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LANGUAGE & WRITING
You will be judged on your writing abilities on all written deliverables. It is recommended to take
the appropriate measures to avoid mistakes such as spelling, syntax, punctuation, inappropriate
use of terms, etc.

Professors show a marked bias for a movement from theory/definition (textbook, supplementary
readings, class discussion) to your own words to a concrete example. In other words, make a
clear reference to an accepted theoretical foundation, then explain it in your own words and
then provide a concrete example to support your idea (from a case study, from a class
discussion, from a real life situation that you have observed, from history, etc.,).

In the event of poor language quality, you may be penalized up to 15% to the professor’s
discretion. Please see the “Writing Resources” section.

LATE SUBMISSIONS
Late submissions of deliverables are not tolerated. Exceptions are made only for illness or other
serious situations deemed as such by the professor. If submissions deliverables are submitted
late, at 25% deduction will be applied immediately. Each subsequent day thereafter will incur an
additional 25% deduction.

ABSENCES FROM EXAMS

University regulations require all absences from exams/quizzes and all late submissions due to
illness to be supported by a medical certificate. Absence for any other serious reason must be
justified in writing, to the Telfer School, within five (5) business days following the date of the
exam or date for submission of an assignment. The Telfer School reserves the right to accept or
refuse the reason.

Religious absences: If a religious holiday or a religious event will force you to be absent during an
evaluation, it is your responsibility to inform your professor as early as possible.

INTELLECTUAL PROPERTY
All forms (printed, digital, etc.) of course materials prepared by the instructor (including e-mailed
or Brightspace content) are protected by copyright. This covers all files, assessments, solutions,
cases, and other materials. Copying, scanning, photographing, posting, or sharing by any means
is a violation of copyright and will be subject to appropriate penalty as prescribed by University
of Ottawa regulation.

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ACADEMIC INTEGRITY
Academic Regulation 14 defines academic fraud as “any act by a student that may result in a
distorted academic evaluation for that student or another student. Academic fraud includes but
is not limited to activities such as:

a) Plagiarism or cheating in any way;

b) Submitting work not partially or fully the student’s own, excluding properly cited
quotations and references. Such work includes assignments, essays, tests, exams,
research reports and theses, regardless of whether the work is written, oral or another
form;
c) Presenting research data that are forged, falsified or fabricated;
d) Attributing a statement of fact or reference to a fabricated source;
e) Submitting the same work or a large part of the same piece of work in more than one
course, or a thesis or any other piece of work submitted elsewhere without the prior
approval of the appropriate professors or academic units;
f) Falsifying or misrepresenting an academic evaluation, using a forged or altered
supporting document or facilitating the use of such a document;
g) Taking any action aimed at falsifying an academic evaluation.”1

The Telfer School of Management does not tolerate academic fraud. Please familiarize yourself
with this guidance.

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STATEMENT OF ACADEMIC INTEGRITY REQUIREMENT
Individual Assignment:

By signing this Statement, I am attesting to the fact that I have reviewed the entirety of my
attached work and that I have applied all the appropriate rules of quotation and referencing in use
at the Telfer School of Management at the University of Ottawa, as well as adhered to the fraud
policies outlined in the Academic Regulations in the University’s Undergraduate Studies Calendar
Academic Fraud Webpage.

______________________________ __________________________

Signature Date

______________________________ __________________________

Last Name (print), First Name (print) Student Number

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STUDENT SUPPORT SERVICES

ACADEMIC GPS
The Academic GPS hub is a one-stop shop for academic support. Whether an experienced
student or just starting out, these are great resources to help you succeed.

With the Academic GPS, students can:

• chat with a mentor seven days a week
• register for study groups
• take part in study methods workshops (note taking, time management, exam
preparation, stress management, etc.)
• book an appointment with a mentor

For more information: uOttawa.saea-tlss.ca/en/academic-gps

HEALTH AND WELLNESS

Wellness is an integral part of students’ success. If students don’t feel well, it can be hard to
focus on your studies. Dedicated professionals and fellow students who care are always ready to
provide advice and support. Depending on the need, many activities and services exist to
accompany students during the academic journey. Services include:
• opportunities to connect;
• counselling sessions
• peer support;
• physical activity;
• wellness activities and workshops;
• spiritual guidance.

If students want to connect with a counsellor, they can book an appointment online or go to
their walk-in clinic at 100 Marie-Curie, fourth floor. Students can also drop-in to our wellness
space, chat online with a peer helper, or access 24/7 professional help through the website.

For more information and to access these services, go to uOttawa.ca/wellness.

ACADEMIC ACCOMMODATIONS
The university makes sure all students with disabilities have equal access to learning and
research environments, the physical campus and University-related programs and activities. The
Academic Accommodations service works with other campus services to create an accessible
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campus learning environment, where students with disabilities have an equal opportunity to
flourish. They offer a wide range of services and resources, provided with expertise,
professionalism and confidentiality.

Some services offered:

• Help for students with disabilities in making the transition
• Permanent and temporary accommodation measures
• Learning strategy development
• Adaptive exams
• Transcriptions of learning material
• Interpretation (ASL and LSQ)
• Assistive technologies

If students think they might need any of our services or supports, email the Academic
Accommodations service ([email protected]).

WRITING RESOURCES
When working on any written assignments, please keep in mind that all written submissions are expected
to be grammatically sound (see Writing Quality expectations under Appendix 3: U Ottawa Course Policies)
and make appropriate use of research where applicable on how to avoid Academic Fraud. Regarding
writing quality, see the information on University of Ottawa Writing/Learning resources below for further
assistance:

• The Academic Writing Help Centre, University of Ottawa.

• The Elements of Style (Strunk & White). Also available at the library.
• APA style. (Also see the Quick APA guide posted on our Brightspace page)

OTHER U OTTAWA SERVICES THAT YOU MIGHT FIND USEFUL

• Career Services:
o Telfer Career Centre
o U Ottawa Career Services
• Counselling Service

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Individual Case Study
One case study from the case book will be assigned to be completed individually. In general,
expectations for this assignment can be expressed as follows:

Category Explanation
Does Not Meet There are a number of key concepts missing or given
Expectations minimal/marginal treatment

Meets Most Expectations The key concepts are covered, although not in
appropriate depth
Fully Meets Expectations The key concepts are covered in appropriate depth
Exceeds Expectations The key concepts are thoroughly covered to a level
that demonstrates “going above and beyond” to
include, for example, a (secondary) research effort
that links theoretical constructs directly to the case,
presenting a particularly compelling position on the
matter at hand

More specific guidance will be provided on Brightspace in due course. Note that students are
expected to have read the case book that discusses in detail approaches to completing a case
analysis. Note also that responses to the requirements of the case study are expected to be fully
developed and generally follow the guidance as provided in the case book.

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