FPT University-Campus Can Tho: Individual Assignment (Mgt103)
FPT University-Campus Can Tho: Individual Assignment (Mgt103)
FPT University-Campus Can Tho: Individual Assignment (Mgt103)
TOPIC: Discuss and analyse how your real-life experience reflected Theory X and Theory
Y.
Code: CS161012
Class:BI1603
Phone: 0911322181
Email: [email protected]
I. Introduction
- Author: Douglas McGregor (1906-1964)
- Theory X and Theory Y
B. CONTENT
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I. Introduction
- Author
Theory X talks about people who don't want to work, avoid work. People need to
have hard measures to work. People like to be oriented, and avoid responsibility.
(McGregor,1906)
Theory y is to say that people do not naturally hate work, just because they are not
motivated to do it. People are oriented to the results they are committed to. People
are committed to making efforts with ability. their own in return for a worthy
reward. Humans always seek and accept responsibilities if it's comfortable for
them. Humans are brave, but most of them don't have the conditions to prove their
strength. mine. (McGregor,1906)
When I had just entered university, besides studying, I was looking for part-time
jobs. At that time, I found a job as an employee of a coffee shop. Since I am a newbie, the
work is not familiar to me, I do it very slowly and not quickly. The manager here is really
hard on new employees like us. He even threatened to deduct my salary if I kept being
lazy. Always supervise me whenever I make coffee for guests or bring coffee out to serve
customers. Actually, we are not used to work, not lazy. If he followed the theories of
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management, he must have applied Theory X, which says that people don't like to work,
avoid responsibility and need guidance. Must be controlled, coerced and threatened to
work. Need to be supervised at every step. Needs to be manipulated to produce results;
otherwise, they have no ambition or motivation to work.
In my opinion, in the process of managing employees, the other manager was too
strict and only applied theory X to management, so it would cause great pressure on
employees. If the pressure is too great, employees will no longer be motivated to work
and will not complete their jobs well. Specifically, here is that if I put too much pressure
on me, I will not be able to fully focus on making coffee or serving the best customers so
I may end up quitting my job. If that's the case, the coffee shop has to find new
employees and start training again, which a new person cannot master. That affects
customers, they will give bad reviews about the cafe. Leads to an impact on the
restaurant's revenue.
From that management lesson learned for me is to use both Theory X and Theory
Y because using only One theory will not work because using only Theory X will either
of the things I mentioned above or it only works when applied to non-creative, repetitive,
or factory jobs. If only using theory Y will fail if employees have low intellectual level.
Many companies have failed to apply Theory Y management style because of the loose
management. Thus, depending on the workplace, the manager will apply the theory of X
and Y accordingly. But with increasingly modern life, people every day learn more for
themselves, but with new knowledge and understanding of everything, everyone wants to
work in a comfortable environment that does not carry too much pressure and challenges.
extreme slot. Combine the two for the best benefit.
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III.References list
https://phamthongnhat.com/thau-hieu-dong-luc-lam-viec-cua-nhan-vien-voi-thuyet-x-va-
thuyet-y/