Think London 100 Companies To Watch
Think London 100 Companies To Watch
Think London 100 Companies To Watch
It’s been exhilarating to be involved in making To me, Think London feels like a high-quality
London an increasingly successful city. professional services firm. It thinks and acts like a
business. Our people come from the commercial
Think London has been a friendly face and a helping world and have complete empathy with clients. They
hand for thousands of overseas businesses coming to are on the ball, engaged, knowledgeable, proactive,
London. It has played a key role in initial decisions to highly professional and above all, innovative.
expand, benchmarking London against competing cities,
and the execution of the move, plus helping overseas If an international company is coming to London,
businesses already based here to grow further. partnering with them, befriending them and helping
them set up can make them a friend for life. They
One of London’s strengths is its internationalism: a never forget it, particularly when they are expanding
quarter of London’s companies are overseas owned. and looking for a base for their European or global
I am proud to say that we have contributed to that. headquarters. In this report we describe many of
the great companies we have been proud to help.
I’ve been on Think London’s board since 2002 and We hope they will be an inspiration to many other
became Chairman in 2005. Our board members international investors of what London can do for
have brought invaluable support, connections and your business.
experience, providing professional skills in sectors
such as finance, law, human resources, ICT, healthcare
and beyond. It’s given us huge credibility, provided
clients with grass roots contacts and informed our
sector knowledge. Importantly, it’s generated excellent Ian Barlow
value for money for London. Chairman
If you’re going to do this job, what better city to do and what we do. We’ve been through two economic
it for than London? It’s a privilege and an honour. downturns, the dotcom bubble and burst and the
By banging the drum for London, we have helped recent global economic crisis. Think London has now
change the face of the city. been recognised by the World Bank as among the
world’s leading city agencies.
Since our inception in 1994, Think London has
attracted nearly 2,000 companies set up and expand Our success is largely down to a unique model: we are
here, creating over 40,000 jobs for London. And commercially run but can call upon central and local
despite a downturn in foreign direct investment flows government as well as the business community.
coming into Europe, we have helped London attract an
increasing market share. As a result, London is on an Looking ahead, we need to continue making the services
upward trajectory bucking the trend. and skills that we offer relevant to the new businesses of
the future. We need to work out what companies from
While we’ve helped thousands of companies over the these fast growing economies are going to need and
years, we think that these 100 organisations deserve how London can satisfy these needs.
particular recognition in our first ‘Think London
100 Companies to Watch’. In our opinion, they are Our team of committed, enthusiastic, knowledgeable
revolutionising the way things are done in the city and connected people look forward to continuing to help
and will help shape the capital’s economy for years to our existing and new clients, set up, succeed and grow
come. From an international perspective, they will help their businesses in London.
redefine London’s key strengths in the global economy.
Welcome to centres of
green enterprise, pioneering
retailers and shopping hubs,
a show-stopping performance
venue and the fastest electric
flagships
cars money can buy.
10–11
flagships
AEG Worldwide Amgen
United States United States
A leading provider of live entertainment and sporting events. One of the world’s leading biotechnology companies which develops,
At east London’s O2, AEG has created one of the world’s most manufactures and delivers innovative human therapeutics.
advanced music, sport and entertainment venues. The centre A biotechnology pioneer since 1980, Amgen therapeutics has changed
combines a 20,000 capacity arena – which will host 2012 Olympic the practice of medicine, helping millions of people around the world in
and Paralympic Games events – with an 11-screen multiplex the fight against cancer, kidney disease, rheumatoid arthritis and other
cinema, exhibition centre, bars and restaurants. We’re also serious illnesses. One of the Sunday Times ‘100 Best companies to work
impressed with the company’s ‘1EARTH’ programme, designed to for’ in 2009 & 2010, and heaped with accolades from Fortune and Forbes
improve its environmental performance. magazines, this biotech company set up its £100 million International
Research & Development Centre in London in 2006. We made the case
www.aegworldwide.com
for London, highlighting its leading biopharma cluster, scientific pedigree
and transport links. Amgen has since created more than 250 jobs here.
www.amgen.co.uk
Clas Ohlson
Sweden
Researches and develops online search functionality. A leading global electrical engineering and electronics company
We applaud Microsoft for entering the web search market with Bing tackling major challenges across energy, industry and healthcare.
in 2009, competing with the likes of Yahoo and Google. Working Founded in the UK in 1847, this cutting-edge firm is now helping
with UK Trade & Investment’s R&D specialists, we helped set up the London realise its eco ambitions. Its £30 million sustainability ‘pavilion’
company’s Search Technology Centre in London. The result: a search in Royal Victoria Docks is set to be the showpiece of east London’s
engine designed to help users make faster, better informed decisions Green Enterprise District. The centre, featuring photovoltaic panels,
and commanding a steadily growing market share. energy-efficient lighting and rainwater harvesting, is due to open in
time for London’s 2012 Olympic Games and will showcase new ways
“My team has been working with Think London from the
of living and working in a sustainable city. There will also be an office
very start – when we first looked into finding sites across
for around 230 Siemens employees and the potential for 50 new local
Europe for our search technology centre. We met with their
jobs. The company employs more than 16,000 people in the UK.
San Francisco team at a networking event in Silicon Valley,
California. It’s been very productive since then. Think London www.siemens.com
was obviously hungry for us to come to the UK capital...
We are excited to be in London.”
Jordi Ribas, General Manager,
Microsoft Search Technology Centre, Europe.
www.bing.com
A youth fashion retailer with around 80 shops and 1,800 staff across The world’s largest listed retail property group operating 119 shopping
the Netherlands, Belgium, Germany and the UK. centres in Australia, New Zealand, the UK and the US.
This store unleashes the full power of the brand. Rather than stocking Having opened Westfield London, Europe’s largest urban shopping
its own labels, the retailer purveys more than 25 established brands, centre, in west London in 2008, this ambitious developer has
running from surf- and streetwear to funky evening attire. We provided turned its attentions to regeneration in the east of the city. Its
information on London’s fashion industry, introducing it to the British 2011 venture is a 4 million sq ft mixed-use project in Stratford City,
Fashion Council, and helped with residential accommodation, telecoms situated next door to the 2012 Olympic and Paralympic Games site,
and insurance. The Sting opened a flagship 33,000-plus sq ft store in and sure to play a key role in the revitalisation of Newham.
central London in 2010.
www.westfield.com
www.thesting.eu
Inventions
Great
Our bright sparks are
helping us set up stall in
a global marketplace, use
apps to promote our brand,
experience dramatic art and
entertainment, slash our
energy use and learn how to
cook in our lunch break.
great
inventions
18–19
Alibaba.com
China
Inventions
Great
The world’s largest business-to-business online marketplace,
connecting more than 56 million small and medium size buyers
and suppliers worldwide.
This Chinese success story came to us in 2009 to set up a European
HQ, aiming to raise its profile, get closer to its UK users and
attract more members globally. We helped it set up in London and
recruit from the city’s rich talent pool. As of September 2010, the
company’s UK membership expanded by 63%, making this country
one of Alibaba’s fastest growing regions. One of the world’s best
innovators that can only thrive longer term.
“Think London has been instrumental in helping Alibaba.com
set up our office here in London from the very beginning.
Without Think London we wouldn’t be able to set up
business in London so quickly and efficiently.”
Maggie Choo, General Manager, EMEA, Alibaba.com. Apprupt
Germany
www.alibaba.com
Inventions
Great
A global financial markets technology company; operates the BATS A performing arts circus group with some 5,000 employees and ten
1000SM Index, a US-listed securities benchmark helping investors permanent shows around the world.
gauge current market conditions. Formed in Montreal in 1984, this group has melded circus
BATS trading platforms are fast becoming a powerful force in the pageantry with cutting-edge street performance to create a global
UK and Europe, offering an alternative to AIM for companies keen brand spanning Europe, the Americas, Asia, the Middle East and
to list. This company used aggressive price cuts to wrest business Australasia. Having worked with the group since 2002, we joined
from established US exchanges, and London-based BATS Europe forces with UK Trade & Investment in Montreal to bring its HQ to
demonstrates similar confidence with a multilateral trading facility, London, fighting off bids from Barcelona, Madrid and incumbent
executing 5–6% of the European market in 2010. city Amsterdam. A high-flyer indeed.
www.batstrading.com www.cirquedusoleil.com
Bookboon.com Costco
Denmark United States
An online publisher of free ebooks covering academia, business and Operates a global chain of membership warehouses selling
travel; the books contain relevant adverts every third page on average. merchandise at low prices to businesses and individuals.
This company is breaking the publishing mould, producing free This company combines business with a conscience. Underpinning
ebooks on everything from engineering and economics to all Costco’s no-nonsense ‘rapid inventory turnover’ model is
kinds of business disciplines from presentation techniques to time an excellent record in corporate social responsibility, equal
management. Owned by Danish company Ventus Publishing opportunities and customer satisfaction. We approached Costco in
ApS, the imprint had cracked 20 markets worldwide by 2010. We 2005, having spotted several possible London sites, and went on to
helped set up its UK sales and marketing hub in London, guiding on help secure a new location in Croydon, south London. By 2010, the
property and staff relocation and connecting it to banks, telcos and company had 21 outlets across the UK.
insurance providers.
www.costco.co.uk
www.bookboon.com
Uses neuroscience to inform clients’ advertising, content and product Helps organisations use energy more intelligently and cost-effectively.
strategies. Its five product lines comprise advertising, in-store, video Led by the entrepreneurial CEO Tim Healy, this well-capitalised firm
games, packaging and online. looks set to replicate its rapid US growth in the UK. By the close of
Eminent neuroscientists are guiding this company, which is taking 2010 it had secured several key UK clients from its new London base,
marketing metrics to a new level by inventing the world’s first including National Grid. We introduced partners and trade bodies, as
scalable, non-invasive physiological and brainwave measurement well as advising on tax, law and commercial property.
technology specifically for market research. In 2010, we helped set
www.enernoc.com
up EmSense’s European HQ in London, on track to employ 30 staff
by June 2013.
www.emsense.com
Inventions
Great
The world’s most powerful and successful search engine. Runs cookery classes for time-pressed professionals.
We’ve worked with this huge global success – ranked fourth in Riding the British cooking craze, this firm launched its irresistible
the 2010 Fortune 100 Best Companies to Work For – since it came business model in London in 2008. It offers a range of speedy cookery
to London in 2001, helping set up its first office, connecting it to classes – teaching everything from Asian to Thai cuisine – while its
government and assisting with its Survival of the Fastest business flagship ‘Eat, Cook & Run’ sessions see city workers prepare and
YouTube channel. devour a main course in just 30 minutes during their lunch break. The
company’s 12 schools in London, France, Brussels and Dubai have
www.google.com
taught more than 100,000 would-be Jamies and Nigellas. We helped
it open in London, building a bridge to planned US expansion.
Inventions
Great
A ‘social commerce’ company securing consumers discounts of up to
90% at restaurants, spas, sporting events, hotels and other attractions.
With a fast-growing user base – 85 million-strong in 2010 – it’s
easy to see why this firm has been named the world’s 25th most
valuable start-up by BusinessInsider.com. We helped set up its
European HQ in London in 2010, and it attracted 30,000 new
customers to British businesses in just 15 weeks. It plans to
employ 100 people in London by 2013.
www.livingsocial.com
Reply vente-privee.com
Italy France
A leading consultancy, systems integration, application management Runs membership-only internet-based sales events, retailing fashion,
and business processing outsourcing company. homeware, sports products and electronics.
This company is revolutionising communication networks and vente-privee.com buys excess inventory and sells it online,
digital media, working at the heart of telcos, media and consumer generating excitement around ‘flash’ sales and heavy discounting.
electronics convergence and pioneering cloud computing through It came to us seeking advice on UK and global expansion, and we
partnerships with Amazon, Google, Microsoft and Oracle. We’re helped open its west London office in 2009. By the year’s close it
also impressed with its focus on key European markets such as had a UK membership of 210,000. The firm clinched number one
financial services, telco, retail, manufacturing and energy. We position among TechCrunch Europe’s Top 100 list in 2010, which
helped persuade the company that London was the ideal city in ranks Europe’s most innovative and high-potential tech companies.
which to expand and set up a UK presence and then helped it A clever formula, brilliantly executed.
establish a London office.
www.vente-privee.com
www.reply.eu
green
Creating energy from
steam, sea water and solar,
Pioneers
Green
developing clean-tech cars,
pioneers
managing waste, upcycling
and recycling and drastically
cutting our carbon emissions –
these companies are showing
us how.
30–31
altPOWER Closed Loop Recycling
United States Australia
A leading supplier of renewable energy systems for commercial and A world leader in environmental packaging and recycling.
residential buildings. This company is a shining star in the low-carbon firmament.
New legislation and government-backed incentive schemes have Within six years of its founding in 2004, it was handling around
made Europe’s renewable energy market a hot prospect. This New 15% of the plastic bottles collected for recycling in the UK. East
York-headquartered company was quick to seize the opportunity, London was chosen for the recycling site over other locations
Pioneers
Green
choosing London over Stockholm for its European hub. We helped it such as Wales, Manchester, Merseyside and Scotland. We advised
set up in 2010 and are convinced that its strong point of difference on locations, planning and grant applications, and connecting it
– its photovoltaic systems are integrated into a building’s façade or to bodies such as the Waste and Resources Action Programme.
roof – will lead to a string of high-profile deals. Closed Loop Recycling has set up its UK office, and the UK’s first
food-grade plastic recycling plant in Dagenham, east London, and
www.altpower.com
now plans to expand, starting with Wales.
“Think london continues to help us with our growth plan.
They know what they’re talking about, they know a lot of
people and they add great value to our business. They swung
the whole pendulum in favour of us sticking with London.”
Chris Dow, Managing Director, Closed Loop Recycling.
www.closedlooprecycling.co.uk
Electric vehicle manufacturer with global expansion plans. Provides environmentally friendly promotional merchandise and
We think this go-ahead company will kick-start the electric car strategy to leading brands.
manufacturing industry in Europe. Critically, its European operation This is a creative company with a niche offer: it advises numerous
is tackling the ‘whole life costing’ conundrum by ensuring that Fortune 500 companies on their eco-friendly strategies, recycling
components can be recycled post-use and by sourcing materials locally PET plastic bottles to make corporate merchandise to boot. We
Pioneers
Green
from the Continent and the UK. CT&T also deserves plaudits for its piqued its interest in London during our ‘Route to 2012’ business
planned electric vehicle training and education centre in London, programme in North America, advising it on how best to tap into
designed to inform everyone from government to the layperson. opportunities around the 2012 London Games. We went on to help
Insignia Promotions set up an office here, and it’s now using London
www.ctnt.co.kr/eng
as its gateway to Europe.
“To be included in the Think London 100 list is a tremendous
honour. It is thrilling to be recognised internationally for our
leadership role in taking waste and repurposing it into useful
products that can be branded. When we decided to set up our
Environment, Energy, Forestry & Agriculture European operations Think London convinced me that London
Network (EEFA) would be the ideal place to locate our office. They have been
Japan crucial in helping us set up and develop our international
business, which has allowed us to enter the market much quicker.”
A Japanese non-profit organisation promoting sustainability and J.T. Marburger, President, Insignia Promotions.
environmental practice in Japan and across the world.
www.insigniapromo.com
London is vying to become the world’s leading low-carbon city,
making it an obvious partner for this cutting-edge Japanese research
body. We helped EEFA set up as a non-profit entity in London and
have been impressed by its ambitions so far – it hopes to build an
‘ecopark’ in east London – as well as heartened to see backing from
Japan’s universities, Ministry of Economy, Trade and Industry and
the Ministry of Environment.
www.jetro.go.jp/uk
Austria’s leading name for window and door production. A rewards and loyalty programme designed to motivate people to
Internorm is contributing to London’s energy efficiency drive and recycle and engage in eco-friendly activities.
helping make it a greener city. The company’s products help tackle We think that this award-winner will blaze a trail for recycling
the average 25–30% of energy that is lost through windows. We world-wide. Its innovative system measures household waste weight
highlighted London’s ambitious plans to become a greener city and using a chip and awards householders points, which can then be converted
Pioneers
Green
introduced Internorm to potential partners and suppliers to ensure into shopping vouchers. The system impressed London Mayor Boris
that its London business got off to a good start. Johnson in New York and was successfully piloted in the UK capital in
2010. We introduced RecycleBank to key contacts including the Greater
www.internorm.co.uk
London Authority, several London boroughs and London Remade – a
body dedicated to helping London re-use, recycle and cut consumption.
Contracts in south-east and north-west England are now in place and,
thanks to help from us, London is home to the company’s European HQ.
“When we decided to expand the RecycleBank business to the
UK, London was the obvious choice to base our operations. The
Mitsubishi Power Systems Europe assistance that Think London has given us has been invaluable.
Japan They have made the transition from New York to London as
seamless as possible, introducing us to the wider London business
community, helping us to source essential service providers and
A global leader in efficient and sustainable power generation. continuing to link us to interesting connections in the UK.”
This fast-growing green energy company is both multi-disciplinary and Sue Igoe, Managing Director, RecycleBank UK.
ambitious. Its services span gas and steam turbine, marine propulsion,
solar and wind. In 2010 it was exploring sites in the north-east of www.recyclebank.com
England for its proposed £100 million wind turbine research centre. We
helped set up its London base, which manages its operations in Europe,
the Middle East and Africa.
www.mhips.com
A ‘smart grid’ solutions firm helping utility companies operate more One of Europe’s leading energy companies with some 40,000
efficiently, reduce carbon emissions and enable their own customers employees and operations in eight countries.
to manage energy consumption. Founded in 1909, this firm is transforming the energy production
Of all the emerging ‘smart grid’ players, this is our pick. It took sector as we know it. Although it still runs coal and gas power
the top spot in the 2010 Global Cleantech 100 and is striving to stations, it’s also investing heavily in hydro, wind, nuclear, biomass
Pioneers
Green
deliver the field’s most advanced technology through innovation, and wave power together with carbon capture and storage
operational excellence and strong relationships with utility technology. We helped Vattenfall expand, putting its UK HQ within
partners. We helped it set up its European HQ in London. A clear easy reach of utility companies and government. An acquisition
front-runner in a booming sector. spree in Germany, Poland, Finland, Denmark, the UK and beyond
make it a force to be reckoned with.
www.silverspringnet.com
www.vattenfall.co.uk
One of the world’s fastest growing eco-friendly manufacturers. A global provider of waste management services.
This award-laden ‘up-cycling’ company has a brave ambition – to Having arrived in 1990, this company is now the UK’s leading
eliminate the concept of waste by re-using materials traditionally recycling and waste management brand, employing 13,000 people,
regarded as rubbish. And with $100 million being invested into of which almost 4,000 work inside the M25. London is a key test
London’s waste technologies, its arrival here is well timed. We bed. In conjunction with US firm RecycleBank (page 37) Veolia
found the company a London base, secured it a high-profile role is discussing the introduction of recycling award schemes with
in our North American ‘Route to 2012’ business campaign and several London boroughs. It has also helped address London’s road
introduced numerous potential partners. In 2009, it clinched a congestion by using the waterways to transport waste from the
major partnership deal with Kraft Foods UK. Olympics site during the construction phase. We’ve been helping it
network with our cleantech partners.
www.terracycle.co.uk
www.veoliaenvironmentalservices.co.uk
globalisers
Globalisers
Go-ahead
telcos, clinical research and
organic food.
40–41
Bank of China
China
Globalisers
Go-ahead
Abdi Ibrahim
Turkey
A leading medical testing company providing an international reference A leading television broadcaster in China with a domestic audience of
laboratory service across the complete range of pathology disciplines one billion people; runs international channels CCTV-4 and CCTV-9
from autoimmunity, and human genetics to virology. covering the whole world.
We applaud this medical pathology company’s global growth CCTV wanted to set up a hub to be an ‘eye-witness’ and
strategy: it has established 23 hubs to collect and transport biological ‘communicator’ between China and Europe. Against fierce
samples from the United States, Europe, Africa and Asia. We helped competition from Paris, we worked hard with UK Trade &
it expand into the UK, assisting with the set-up of its subsidiary Investment to persuade the broadcaster to come to London,
company in London. Biomnis now conducts some 40,000 tests per including meeting in Beijing to help close the deal. London is
day to improve prevention, screening, diagnosis and therapeutic now the home of CCTV Europe.
efficacy monitoring.
www.cctv.com
Globalisers
Go-ahead
www.biomnis.com
A leading provider of supply management software, technology China’s only official English language national newspaper with a
and services. world-wide circulation of 400,000; also printed and circulated in the US.
We helped set up this company in London in 2004. Within four years, We’re impressed by this newspaper’s international growth strategy.
the UK was its second largest market world-wide. Consistent growth, Having hatched plans to expand across Europe, it found that
innovation and entrepreneurialism have secured its place on our list; Touchdown London – our partnership with Avanta offering free desk
it recently won contracts with the London 2012 Games, the NHS and space in London – proved to be the perfect solution for its initial
other public sector bodies. Beyond London and Italy, BravoSolution starting point. Through meetings in Beijing and London we’ve been
has offices in China, France, Mexico, Spain and the Netherlands. helping the newspaper register its UK entity and push ahead with plans
to publish weekly in this country. London is now its European HQ.
www.bravosolution.com
www.chinadaily.com.cn
Operates the world’s largest mobile network and services the world’s China’s largest computer graphics development and application
largest mobile customer base. company, creating 3D imagery and animation for the entertainment,
At the vanguard of China’s boom, this leading telco called on us culture, sport and education industries.
to help set up its London base in 2007. Today, it’s sticking to its This firm has ‘successful global player’ tattoed into its DNA thanks
founding principles of a high-quality network, competitive costs, to cutting-edge technology, first-class training and an impressive
excellent customer service and innovative products. London is now portfolio of film, TV, architecture and sports clients. It wanted to
its European HQ. use London as a springboard to global expansion and we secured
office space through our Touchdown London scheme, complete with
www.chinamobileltd.com
Mandarin-speaking on-site manager.
“When considering our move to London, Think London
Globalisers
Go-ahead
really persuaded us. They were helpful, ever present, and
consistently made a good case for making the move.”
Jason Leigh, Business Development Manager,
Crystal CG International.
China Telecom (Europe) www.crystalcg.com
China
The world’s largest fixed line carrier and broadband service provider.
This global voice, data, image and multimedia behemoth knows no
bounds. Having expanded across Asia Pacific and America, it came to
Think London for help in expanding into Europe, the Middle East and
Africa through London. We have been working with China Telecom
since 2004 and supported its initial steps into London as well as its
further growth. We advised on recruitment for its new European HQ
in London, hosted missions to London from its China head office to
present London’s business opportunities and provided information
on the London market, including around the 2012 Games. China
Telecom (Europe) has since rolled out operations to Frankfurt,
Moscow and Dubai, and now has South Africa in its sights.
www.chinatelecomeurope.com
A multi-national consulting company offering business development India’s largest private sector bank with a presence in 17 countries.
and strategy, technological applications maintenance and Think London helped set up this bank’s global HQ and UK subsidiary in
outsourcing solutions; employs 7,000 consultants. London, the latter now offering retail, direct, corporate and investment
Boasting fast growth in Spain, Latin America and the United States, banking services to British customers. We’re particularly impressed
we predict that this company will be a major UK player in three by its speedy growth in the UK – by the close of 2010 it had already
years’ time. We commend its employee-owned structure and expanded to Birmingham and Leicester – and its headline-grabbing
‘innovation ecosystem’, featuring its own corporate university. saving accounts strategy, emulated by competitors.
We’ve helped Everis find London premises, staff and service
www.icicibank.co.uk
providers and introduced it to opportunities in east London’s
burgeoning IT hub.
Globalisers
Go-ahead
www.everis.com
Ferrovial LG Electronics
Spain South Korea
The world’s largest private manager of transportation infrastructure A global leader in consumer electronics, mobile communications and
and a leading services provider with operations in 49 countries. home appliances employing more than 80,000 people world-wide.
Having led the consortium that bought BAA in 2006, Ferrovial is We think that this firm’s globalisation strategy is spot on: it has stepped
clearly committed to growing its UK operation. Full marks for getting up its investment in research and development to cater for regional
under the skin of UK commerce: it came to us for advice on training markets, developing new products based on local needs and tastes. We
and for guidance on its UK corporate social responsibility strategy. helped it set up its European design studio (formerly based in Dublin
and then Milan) in London. Opened by HRH Prince Andrew, The Duke
www.ferrovial.com
of York, it’s LG Electronics’ largest design studio outside Korea.
www.lg.com
Globalisers
Go-ahead
Mexicana de Aviación Millennial Media
Mexico United States
The fourth oldest airline in the world and with an extensive The US’s largest independent mobile advertising network with major
international reach flying to 50 destinations from Mexico. European expansion plans.
Mexicana de Aviación has its sights set high. The airline started direct We’re impressed with this company’s meteoric growth. In 2006 it
flights from London Gatwick to Mexico City in January 2009 with was a small Baltimore-based operation; by 2010 it had become
two flights per week and have already extended to four flights per a world-class player, ranking among AlwaysOn’s top 250 private
week. We helped set up the company’s offices extremely speedily. companies in the world. We helped Millennial Media set up its
European HQ in London, advising on locations, employment,
www.mexicana.com
PR and banking.
www.millennialmedia.com
Globalisers
Go-ahead
Nakano UK Holding Paul
Japan France
A major producer of vinegars, cooking wine, mustard, dressing and France’s biggest bakery.
soup base. Nakano UK Holding is the global headquarters of Mizkan. Founded in Croix near Lille in 1889, this upmarket bakery and
This company combines family values and healthy living with patisserie now has a presence in 27 countries. Still family-owned,
international ambition. The family-run business produces low-calorie, it has remained true to its roots, turning out quality bread, pastries
zero fat and zero cholesterol products and spotted a huge market and sandwiches using the freshest ingredients. And, if you will
in London’s restaurants, supermarkets and consumers. We helped excuse the pun, the icing on the cake is reserved for London: by the
it secure office space through our partner, Avanta, and provided end of 2014, it plans to open 50 new outlets in the capital. We have
recruitment and immigration guidance. Based in London, Nakano also helped Paul with its staff training programme via introductions
UK is now the company’s global headquarters. to the National Bakery School.
www.mizkan.net www.paul-uk.com
India’s third largest bank, with 39 million customers and 4,600 branches.
We worked with UK Trade & Investment and the City of London
Corporation to bring this bank to London, meeting in the UK capital
and India to provide advice on property and Indian communities and
companies here. The bank now runs its entire global operation from
London, offering tailored banking facilities and trade and loan finance
as well as specialising in remittances between the UK and India.
www.pnbint.com
Globalisers
Go-ahead
Swatch Group Symphony BPO Solutions
Switzerland Malaysia
The world’s largest manufacturer of finished watches. One of Asia’s leading business process outsourcing (BPO) companies
London fought off bids from rival cities to secure this company’s servicing more than 3,000 clients across Asia Pacific.
UK HQ, creating more than 50 jobs in Newham’s Royal Docks We worked with this firm for just three months to secure its
in east London, one of London’s priority investment areas. We European HQ for London. We admire its breadth of services, spanning
supported Swatch by advising on grants, staff relocation packages contact management, human resources, cheque processing solutions
and property. We admire the company’s ability to combine high- and wealth management. The only Malaysian company to feature in
tech elegance and affordability. The clincher is its impressive global the Global Services 100 list three years running.
footprint: it employs more than 24,000 people in more than
www.symphony.com.my
50 countries and is the Olympic official time-keeper.
www.swatchgroup.com
Globalisers
Go-ahead
Takeda TFS
Japan Sweden
Japan’s largest pharmaceutical company. Europe’s largest non-listed clinical contract research organisation (CRO).
We commend this firm for its steady, global growth. In 1781, CEO Daniel Spasic was just 25 years old when he founded TFS.
Chobei Takeda founded a small shop in Osaka, selling traditional In 2010, Spasic landed Ernst & Young’s ‘Man Of The Year’ award
Japanese and Chinese medicines. Still headquartered in Osaka, (among 300 entrepreneurs in Sweden) and his company is now
the company now has 46 subsidiaries, 20 associated companies Europe’s biggest privately owned CRO employing 480 people with
and a world-wide sales network. With disparate research and operations in 16 countries. We helped the company set up a sales
development and commercial sites spread across London, we helped and marketing arm in north-west London to service UK clients.
it consolidate its operations, guaranteeing business continuity
www.trialformsupport.com
throughout the move. We also worked with UK Trade & Investment
to effect introductions to central government.
www.takeda.com
Globalisers
Go-ahead
which now employs around 700 people in the city.
www.wholefoodsmarket.com
Wipro Technologies
India
innovators
Innovators
Industry
60–61
Best Buy Canon Europe
United States Japan
Best Buy is the world’s leading technology store. Best Buy Co Inc’s family Canon Europe is a subsidiary of Canon Inc. of Japan: a world-leading
of brands and partnerships generates more than $49 billion in annual innovator and provider of imaging solutions.
revenues and has approximately 180,000 talented employees. This company consistently develops innovative products and is
The Best Buy brand launched in the UK in spring 2010 as part of renowned for creating quality environments for employees. Its
Best Buy Europe, a joint venture with The Carphone Warehouse. support of cultural events such as London Fashion Week secures
It now has six stores nationwide – two in the Greater London additional kudos. We worked with Canon to bring its European HQ
area – and an online store. We think their customer service is to London, and the base now coordinates more than 30 sales offices
outstanding as they invest in employees for the long term. In across the Continent.
the early stages we helped it craft its ‘eco’ proposition in the UK,
www.canon-europe.com
cementing its status as a pioneer in energy products and green
technology as it sells energy generation and energy management
products as well as electric bicycles and scooters.
“Think London has been absolutely fantastic in helping us
bring great technology, including green technology, to the
UK in a new and different way. The help that Think London Changyou.com
Innovators
Industry
provided and their introductions to people in the relevant China
industries were invaluable at the start of our journey here.”
Steve Jensen, Managing Director, Best Buy UK.
A leading developer and operator of online games.
www.bestbuy.co.uk This NASDAQ-listed firm lit the touchpaper for the digital multi-
player boom with Tian Long Ba Bu, a martial arts game set in
ancient China. We helped launch the firm’s European HQ in
London, advised on the city’s business and investment environment
and guided on company registration, brand communications,
data centres, staff, housing and visa applications. Tian Long Ba Bu,
already China’s third most popular online game, is now garnering
millions of UK players. We expect even greater things.
www.changyou.com
Creates bespoke mobile identity protection solutions designed to Britain’s first new high street bank for more than 100 years.
reduce consumer credit/debit card fraud losses through wireless We think that this bank is a real revolutionary: it’s open seven days a
location and Finsphere’s analytics engine. week (8am–8pm, Monday–Friday; 8am–6pm, Saturday; 10am–4pm,
With identity theft and fraud costing the global economy billions Sunday) and promises a return to traditional values such as proper
of pounds a year, this young company’s services are rightly customer service, support from local people 24/7 and ‘no appointment
commanding huge interest. Finsphere wanted to expand across necessary’ consultations. Metro Bank has now announced plans to
Europe, and in 2009 we helped launch its London office in the City, grow its network of four London branches to 200 across south-east
which became its European HQ. Finsphere is now working with England by the end of the decade.
wireless carriers and some of the UK’s biggest financial institutions.
www.metrobankonline.co.uk
www.finsphere.com
Innovators
Industry
Ireland United States
A dedicated training institute for make-up artists, fashion and hair stylists. A process engineering and technology company supplying the steel
LA Makeup may have worked with Arnold Schwarzenegger, Alesha industry world-wide; wholly owned by Kobe Steel.
Dixon, P. Diddy, Stevie Wonder and many other famous names, but As the world leader in iron ore direct reduction, this company is
we like the fact that ordinary mortals like us can email our queries helping transform the steel industry, driving efficiencies as well as
to professional artists and find all the latest ‘must have’ products environmental good practice. We applaud its strategic thinking: it
and services in one place. With our help, London has become the wanted to target opportunities in Europe, the Middle East, North
brand’s main UK studio. Africa and the Commonwealth of Independent States. Following our
advice, it chose London as the best central location, setting up with
www.lamakeupacademy.com
help from our partners in interior design and fit-out, technology,
accountancy, recruitment and tax.
www.midrex.com
Innovators
Industry
Australia United States
The largest Australian-owned car park operator; expanding in Asia Provides financial services to technology companies and life science,
and Europe. venture capital and premium wine markets worldwide.
Don’t be fooled by this company’s breezy ‘no parking worries’ This forward-thinking bank is unafraid to take on the establishment,
strapline. Beneath the Aussie bonhomie is a high-tech operation as proved through its plan to launch a UK lending arm. Already a big
with excellent customer service, rock-solid loyalty and innovative name in the US, it has built a particularly strong reputation for funding
marketing strategies encompassing promotions, iphone apps, innovative tech companies and offering affordable housing finance.
twitter and blogs. We helped it find its feet in London and it has We helped the bank set up its European HQ in London, enabling it to
already bagged Europe’s largest urban shopping centre, Westfield tap into the technology venture ecosystem across the Continent.
London. A surefire creator of local jobs too.
www.svb.com
www.secureparking.com.au
Innovators
Industry
as well as effective PR support for our events.”
Angela Li, Chief Representative, UnionPay UK office.
http://en.unionpay.com/
Innovators
Industry
www.worldwideretailstore.com
intelligent
firms thrive during challenging
economic times.
optimisers
They have found perfect
partners, taken advantage of
a weak pound and London’s
depressed property prices, and
moved and merged operations
to exploit lucrative markets.
Optimisers
Intelligent
72–73
BMFBovespa
Brazil
Optimisers
Intelligent
Well before Ireland’s 2010 economic crisis, this company had the
foresight to establish its UK operational base in west London. With
guidance on competitors and market opportunities from us, it now
manages all UK projects from here. The firm is particularly strong
in healthcare, helping insulate it against the worst of the downturn.
Credible, knowledgeable and enthusiastic about making its London
operation a success.
www.johnpaul.ie
Sentilla
United States
Optimisers
Intelligent
energy consumption. Step forward enterprise IT energy tracking and
management company Sentilla, with its host of ground-breaking
solutions, strong innovative streak and partnerships with VMWare, SAP
and others. Co-founder Joe Polastre won BroadGroup’s European CTO
Award for Innovation in Data Centres in 2010. With our help, Sentilla is
using its London base to target Europe’s growing sustainability market.
www.sentilla.com
knowledge
champions
Champions
Knowledge
78–79
ATP
Denmark
A global research consultancy specialising in youth, young adults DBJ Europe provides loan, equity and M&A advisory services and
and young families. trades carbon credit.
Founded in 1994, Decode are experts at understanding the We applaud this bank on two counts: firstly, for headquartering DBJ
motivations and mindsets of young people. We helped the Europe in London to coordinate operations in Europe, Middle East
company find its London premises, advising on educational and Africa. Secondly, for founding a new carbon trading company
practices and professional services to boot. We were particularly in the city. We introduced the bank to the City of London, the CBI
impressed by a commitment to making a positive impact on and the London Chamber of Commerce, in addition to marshalling
Champions
Knowledge
society, and by its breadth across health, employee retention, useful property agents, fit-out companies and recruiters.
corporate social responsibility and more.
www.dbj.jp/en
www.decode.net
An international design consultancy dedicated to improving the way The world’s largest independent publisher of industry research for the
people interact with technology, environments and one another. UK, US, China and Australia.
A user-centric methodology and heavyweight public and private sector With driven CEO Justin Ruthven and charismatic chief marketing
client list makes this design company the very definition of market officer Harvey Jones at the helm, we’re tipping this business
leader. We helped it set up in London in 2008, providing industry information service for even greater heights. They came to us
insight and advice on office space, marketing, recruitment, banking and for contacts for their new European HQ, and we introduced
UK trade bodies. The office now counts Thomson Reuters, Microsoft, professional service providers, recruitment consultants, the City of
E.ON UK, IBM and GlaxoSmithKline among its clients. London and our own commercial partners. Sophisticated research
tools and accurate forecasting now put this company in the same
www.electronicink.com
league as heavyweights Datamonitor and Euromonitor.
www.ibisworld.co.uk
Journeywatch
Singapore
Champions
Knowledge
set up its London-based operation, Jelawai UK Ltd, which is the
company’s first base outside Singapore.
www.journeywatch.com
Champions
Knowledge
India, the US, Vietnam and the UK. We worked to tight deadlines
to help set it up in London, introducing accountants, banks, lawyers,
recruitment agencies and property advisors.
www.miraeasset.com
Octopus Strategies
Canada
Champions
Knowledge
company in Canada and London since 2009, providing guidance on
commercial property, lead generation and networking opportunities,
and helped it set up here in 2010.
www.octopusstrategies.com
Partners with global brands and creative agencies to create social media A private, co-educational university with around 15,000 students.
campaigns, video remix contests and cross-platform communities. All credit to this university for moving its European campus to
Experts in Facebook marketing, user-generated contests, mobile London. Since it relocated from Barcelona in 2005, it’s seen
and YouTube apps and video ‘mashups’, this innovative US firm is record levels of interest in its executive MBA course and a parallel
leading the social media revolution from the front line. It already improvement in the quality of its students. We explored a huge
counts Coca Cola, Nokia, Vodafone, Lonely Planet and Barclays range of properties on its behalf, finally finding a home at the
among its clients. Our San Francisco and London teams helped Woolgate Exchange, situated next to the Bank of England. We also
bring its EMEA office to the capital, advising on payroll and advised on salaries, competitors and transport and even hosted one
recruitment, London’s advertising cluster and 2012 Games bids. of our own 2010 business events on its campus.
www.realitydigital.com www.uchicago.edu
ZTE
China
Champions
Knowledge
proposition for London. We have continued to work with ZTE
introducing it to networks and contacts in London.
www.zte.com.cn
niche
and
nimble
Nimble
Niche and
90–91
Aspire Systems
India
Nimble
Niche and
92–93 the think london 100 companies to watch
dbox Honav
United States China
A branding and creative agency founded in New York in 1996 by Designs, manufactures and retails metallic souvenirs and memorabilia.
architects, dbox collaborates with architectural firms around the This firm specialises in producing souvenirs for large-scale sporting
globe including Foster + Partners, Richard Meier & Partners, Robert and cultural events, bagging contracts for the Olympics in Beijing
A.M. Stern Architects, Studio Daniel Libeskind and Frank Gehry. in 2008, Athens in 2004, Sydney in 2000 and Atlanta in 1996. Ever
dbox works with its clients to represent their designs and ensure quick off the blocks, it was the first Chinese firm to win a contract
successful and extraordinary property developments. After initially for the 2012 London Games. We helped it set up in the UK capital
meeting with our New York office, we contacted dbox to discuss and it’s now racing to fast-track global growth.
the opening of its new European studio in London.
www.honav.com
“London is an opportunity to pursue our passion for design
collaboration with new clients, as well as with existing ones.
dbox approached Think London to help gauge what establishing
a presence in London and expanding into Europe would entail.
Their help and knowledge reinforced our initial belief that
London was the right choice, and they have made the process
of starting up in London that much easier for us. Now we are InMobi
open for business, we are simply very excited to be in London!” India
Mark Gleghorn, Partner, dbox.
www.dbox.com
The world’s largest independent advertising network serving more
than 100 billion mobile ads to date.
Speed and precision secured a place on our list for this firm, which helps
advertisers target their audiences, and publishers serve contextual ads.
It incorporated in 2007 and now has offices in Singapore, the US and
London. The canny appointment of former Google executive Rob Jonas,
who now heads its European operation, can only spell greater success.
We helped InMobi find residential property in London, network and
explore 2012 London Games opportunities.
www.inmobi.com
Nimble
Niche and
94–95 the think london 100 companies to watch
Macquarie MAPFRE Assistance
Australia Spain
A global provider of banking, financial, advisory, investment and fund Provides innovative insurance solutions to the automotive,
management services. insurance, travel and finance sectors. Part of MAPFRE ASISTENCIA, a
Establishing its London presence with three people over 20 years multinational insurance, reinsurance and assistance services provider.
ago, Macquarie has graduated from small player to pillar of the Present in 40 countries, the company works with more than 1,300
investment establishment. We applaud its dynamism, performance corporate clients, has 68 million insured and 136 million beneficiaries.
in international financial markets and golden touch for buying Think London helped MAPFRE ASSISTANCE open a sales office in
companies that generate reliable profits. With more than 1100 people the City of London in 2009. Following the opening the company
locating to their new premises in 2011, London is important to launched a raft of new products in travel and today it is one of the
Macquarie as its EMEA hub. The Macquarie team works closely with five main travel insurers in the UK. And through its brand MAPFRE
Think London to develop key local contacts. ABRAXAS it is the country’s leading provider of GAP insurance.
www.macquarie.com www.mapfre.com
NÜSSLI
Switzerland
Nimble
Niche and
96–97 the think london 100 companies to watch
Shanghai Fosun Pharmaceutical United Brain Networks
China Japan
One of China’s leading pharmaceutical companies. Subscription-based environmental sector web broadcaster
Innovation, social responsibility and go-ahead employment practices targeting UK viewers.
are hard-wired into this company, driving a compound annual growth The Japanese NGO EEFA (page 34) has been quick to spot
rate of 39.59% between 1998 and 2010, and securing top billing on opportunities around London’s sustainability and low-carbon
the Shanghai Stock Exchange. We admire its balance of domestic ambitions. With our help, a team that was assisting EEFA’s
and international expansion and its niche expertise in hepatic disease, activities in London set up United Brain Networks, a broadcast
diabetes and gynecological medicines and clinical diagnosis products. service producing environmental industry webcasts featuring
We helped the company set up in London, finding offices and staff academics, business leaders and other luminaries. We also referred
and enabling it to target opportunities among London’s world-class several potential candidates for interview.
pharmaceutical and biotech cluster.
“We have been extremely impressed working with Think
www.fosunpharma.com London, who have helped smooth our expansion into the
London market. From providing intelligence on London, to
contacts for our broadcast service, Think London has
enabled us to quickly get set up here.”
Shanghai Haobo Kenji Nagoshi, Managing Director, United Brain Networks.
China
www.ubraintv.com
Nimble
Niche and
98–99 the think london 100 companies to watch
index