Service Bulletin: 1) Verify That The Firmware Is at The Current Level On Sharpnet
Service Bulletin: 1) Verify That The Firmware Is at The Current Level On Sharpnet
Service Bulletin: 1) Verify That The Firmware Is at The Current Level On Sharpnet
Models: MX-2300N/MX-2700N/MX3501N/MX-4501N/MX-5500N/MX-6200N/MX-7000N
Details: When installing or servicing this machine it is important to perform all calibration
procedures as prescribed in the service documentation.
Note: The following procedures must be followed completely from beginning to end to ensure
proper calibration.
Please use this reference guide to perform machine/color calibrations under the following
conditions:
1) Install/Set Up
2) Maintenance
3) Service Call
4) Firmware Upgrade
Installation Manual
Service Manual
Hammermill Color Copy Paper 11X17 28lb, 96 Brightness
Hammermill Color Copy Paper 8.5X11 28lb, 96 Brightness
Image Density Sensor Calibration Jig UKOG-0318FCZZ
Sharp Color Test Chart UKOG-0317FC11
SIT Chart UKOG-0280FCZ1
Sharp Gray Chart UKOG-0162FCZZ
Install/Set Up:
Note: Before performing the following steps, make sure that you have assembled the machine and
supplies according to the Installation Manual and have performed TC 25-02.
MFP-SB-083 Page 1 of 13
3) Perform Black Image Density Sensor/Image Registration Sensor Adjustment.
TC 44-2
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-9
For MX-3501/4501 see SM 6-9
For MX-5500/6200/7000 see SM 6-11
10) Verify that all Process Voltages for DV Bias, Main Charger grid Voltage, and Transfer
Voltage are set to the correct values.
TC 8-1, 8-2, 8-06.
Please see the most current revision of the Service Manual for complete details.
For MX-2300/2700 see SM 6-4
For MX-3501/4501 see SM 6-4
For MX-5500/6200/7000 see SM 6-5
MFP-SB-083 Page 2 of 13
11) Perform Forced Execution of Process Control.
TC 44-06
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-53
For MX-3501/4501 see SM 7-57
For MX-5500/6200/7000 see SM 7-53
Note: If 44-26 comes up with an “ERROR”, proceed to step 13, then step 18. After this,
come back to step 12 and continue all the way through the rest of the calibration procedure.
Check Copy Quality using Sharp Color Test Chart UKOG-0317FC11 and customers
originals. If Copy Quality is satisfactory, proceed to the step.15.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 63-11
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
14) If Copy Quality is not satisfactory perform Manual Copy Color Balance
TC 46-21
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48
MFP-SB-083 Page 3 of 13
TC 44-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
15) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 63-08
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
17) Perform Black & White Density Adjustment for all modes.
Use Sharp Gray Chart UKOG-0162FCZZ.
TC 46-2
Patch 1 should not be copied. Patch 2 should be slightly copied.
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-62
MFP-SB-083 Page 4 of 13
18) Perform Printer Color Calibration.
TC-67-24
Select FACTORY and repeat this procedure 3 times (total 4) for best accuracy.
Use Hammermill 11X17 28lb, 96 Brightness paper.
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
If the calibration is unsuccessful, set FACTORY mode to a new definition (DEF1, DEF2,
DEF3).
TC 67-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
19) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 67-28
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
MFP-SB-083 Page 5 of 13
Maintenance:
Perform this calibration procedure when Maintenance Parts/Supplies have been replaced.
1) Make sure that the appropriate Maintenance Counters have been cleared.
TC 24-04 (Maintenance Counter Clear)
TC 24-05 (Developer Counter Clear)
TC 24-07 (Drum Counter Clear)
MFP-SB-083 Page 6 of 13
Note: If 44-26 comes up with an “ERROR”, proceed to step 9, then step 15. After this, come
back to step 8 and continue all the way through the rest of the calibration procedure.
Check Copy Quality using Sharp Color Test Chart UKOG-0317FC11 and customers
originals.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 63-11
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
11) If Copy Quality is not satisfactory perform Manual Copy Color Balance
TC 46-21
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48
MFP-SB-083 Page 7 of 13
TC 44-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
12) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 63-08
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
MFP-SB-083 Page 8 of 13
15) Perform Printer Color Calibration.
TC-67-24
Select SERVICE and repeat this procedure 3 times (total 4) for best accuracy.
Use Hammermill 11X17 28lb, 96 Brightness paper.
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
If Copy/Print Quality is acceptable, you are finished with the calibration procedure.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 67-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
17) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 67-28
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
If copy or print quality is acceptable, you are finished with the calibration.
MFP-SB-083 Page 9 of 13
Service Call/Firmware Upgrade:
Perform this calibration procedure when no supplies have been changed.
Note: If 44-26 comes up with an “ERROR”, proceed to step 8, then step 14. After this, come
back to step 7 and continue all the way through the rest of the calibration procedure.
MFP-SB-083 Page 10 of 13
8) Perform Auto Color Calibration.
TC 46-24
Select SERVICE and repeat this procedure 3 times (total 4) for best accuracy.
Use Hammermill 11X17 28lb, 96 Brightness paper.
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
Check Copy Quality using Sharp Color Test Chart UKOG-0317FC11 and customers
originals.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 63-11
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
10) If Copy Quality is not satisfactory perform Manual Copy Color Balance
TC 46-21
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48
MFP-SB-083 Page 11 of 13
TC 44-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
11) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 63-08
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
MFP-SB-083 Page 12 of 13
14) Perform Printer Color Calibration.
TC-67-24
Select SERVICE and repeat this procedure 3 times (total 4) for best accuracy.
Use Hammermill 11X17 28lb, 96 Brightness paper.
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
If Copy Quality is acceptable, you are finished with the calibration.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 67-26
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
If Copy Quality is acceptable, it is recommended that you copy the “Factory” target data into
“Service” This way, if the System Administrator chooses to perform Auto Color Calibration
(which references Service mode) the color balance should be acceptable.
TC 67-28
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
If copy/print quality is acceptable, you are finished with the calibration procedure.
MFP-SB-083 Page 13 of 13