Service Bulletin: 1) Verify That The Firmware Is at The Current Level On Sharpnet

MFP
Service Bulletin Sharp Document Solutions Company of America

Document Systems Support Department
Number: MFP-SB-083 Date: September 2006
Models: MX-2300N/MX-2700N/MX3501N/MX-4501N/MX-5500N/MX-6200N/MX-7000N
Subject: Machine/Color Calibration.
Details: When installing or servicing this machine it is important to perform all calibration
procedures as prescribed in the service documentation.
Note: The following procedures must be followed completely from beginning to end to ensure
proper calibration.
Please use this reference guide to perform machine/color calibrations under the following
conditions:
1) Install/Set Up
2) Maintenance
3) Service Call
4) Firmware Upgrade
Service Items Needed for Calibration:
Installation Manual
Service Manual
Hammermill Color Copy Paper 11X17 28lb, 96 Brightness
Hammermill Color Copy Paper 8.5X11 28lb, 96 Brightness
Image Density Sensor Calibration Jig UKOG-0318FCZZ
Sharp Color Test Chart UKOG-0317FC11
SIT Chart UKOG-0280FCZ1
Sharp Gray Chart UKOG-0162FCZZ
Install/Set Up:
Note: Before performing the following steps, make sure that you have assembled the machine and
supplies according to the Installation Manual and have performed TC 25-02.
1) Verify that the Firmware is at the current level on SharpNet.

Please see the Service Manual (SM) for complete details.
For MX-2300/2700 see SM 10-1
For MX-3501/4501 see SM 10-1
For MX-5500/6200/7000 see SM 10-1
2) Perform Color Image Density Sensor Adjustment.

Use Image Density Sensor Calibration Jig UKOG-0318FCZZ.
TC 44-13
Please see the Service Manual for complete details.
For MX-2300/2700 see SM 6-8
For MX-3501/4501 see SM 6-8
For MX-5500/6200/7000 see SM 6-9
MFP-SB-083 Page 1 of 13
3) Perform Black Image Density Sensor/Image Registration Sensor Adjustment.
TC 44-2
For MX-2300/2700 see SM 6-9
For MX-3501/4501 see SM 6-9
For MX-5500/6200/7000 see SM 6-11
4) Perform Image (LSU) Skew Adjustment.

TC 61-4
For MX-2300/2700 see SM 6-10
For MX-3501/4501 see SM 6-10
For MX-5500/6200/7000 see SM 6-12
5) Perform Drum Phase /Image Registration Adjustment.

TC 50-22 Choose “ALL” to perform both adjustments simultaneously.
For MX-2300/2700 see SM 6-12
For MX-3501/4501 see SM 6-12
For MX-5500/6200/7000 see SM 6-13
6) Set the following to default:

TC 46-01 A through U to 50
TC 46-02 A through L to 50
TC 46-10 A through O to 500
TC 46-16 A through O to 500
7) Set TC 44-1 Process Control Correction Functions to Default.

For MX-2300/2700 see SM 7-51
For MX-3501/4501 see SM 7-55
For MX-5500/6200/7000 see SM 7-51
8) Clean Optics & White Reference Plate
9) Clean & Calibrate CCD.

Use SIT Chart UKOG-0280FCZ1
TC 63-03
For MX-2300/2700 see SM 6-34
For MX-3501/4501 see SM 6-35
For MX-5500/6200/7000 see SM 6-44
10) Verify that all Process Voltages for DV Bias, Main Charger grid Voltage, and Transfer
Voltage are set to the correct values.
TC 8-1, 8-2, 8-06.
Please see the most current revision of the Service Manual for complete details.
For MX-2300/2700 see SM 6-4
For MX-3501/4501 see SM 6-4
For MX-5500/6200/7000 see SM 6-5
11) Perform Forced Execution of Process Control.
TC 44-06
For MX-2300/2700 see SM 7-53
For MX-3501/4501 see SM 7-57
For MX-5500/6200/7000 see SM 7-53
12) Perform Forced Execution of Half Tone Image Correction.

TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
Note: If 44-26 comes up with an “ERROR”, proceed to step 13, then step 18. After this,
come back to step 12 and continue all the way through the rest of the calibration procedure.
13) Perform Auto Color Calibration.

TC 46-24
Select FACTORY and repeat this procedure 3 times (total 4) for best accuracy.
Use Hammermill 11X17 28lb, 96 Brightness paper.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
Check Copy Quality using Sharp Color Test Chart UKOG-0317FC11 and customers
originals. If Copy Quality is satisfactory, proceed to the step.15.
If the calibration is unsuccessful, set Factory mode to a new definition (DEF1, DEF2, DEF3).
TC 63-11
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
If you choose a different DEF target, repeat step 13.
If copy quality is satisfactory, skip step 14 and proceed to step 15.
14) If Copy Quality is not satisfactory perform Manual Copy Color Balance
TC 46-21
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48
Next, perform the following Test Commands.

TC 44-21
For MX-2300/2700 see SM 7-58
For MX-3501/4501 see SM 7-64
For MX-5500/6200/7000 see SM 7-56
TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
15) Copy the Color Target Data from Factory mode into the Service mode.
This way, if the System Administrator chooses to perform Auto Color Calibration (which
references Service mode) the color balance should be acceptable.
TC 63-08
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
16) Perform Color Copy Density Adjustment for all modes.

Use Sharp Color Test Chart UKOG-0317FC11
TC 46-01
Patch “7” should not be copied. Patch 6 should be slightly copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-61
17) Perform Black & White Density Adjustment for all modes.
Use Sharp Gray Chart UKOG-0162FCZZ.
TC 46-2
Patch 1 should not be copied. Patch 2 should be slightly copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-62
18) Perform Printer Color Calibration.
TC-67-24

For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
Check the machine for Color Balance/Density using Customers Print Files and TC 64-5 or
67-25.
Compare the “Process Black Line” to the “Black Line”. If the calibration is good, the two lines
should look the same or very close to each other.
If the calibration is unsuccessful, set FACTORY mode to a new definition (DEF1, DEF2,
DEF3).
TC 67-26
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
67-25.
TC 67-28
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
If copy/print quality is acceptable, you are finished with the calibration.
Maintenance:
Perform this calibration procedure when Maintenance Parts/Supplies have been replaced.
1) Make sure that the appropriate Maintenance Counters have been cleared.
TC 24-04 (Maintenance Counter Clear)
TC 24-05 (Developer Counter Clear)
TC 24-07 (Drum Counter Clear)

For MX-2300/2700 see SM 10-1
For MX-3501/4501 see SM 10-1
For MX-5500/6200/7000 see SM 10-1

TC 44-13
For MX-2300/2700 see SM 6-8
For MX-3501/4501 see SM 6-8
For MX-5500/6200/7000 see SM 6-9

TC 44-2
For MX-2300/2700 see SM 6-9
For MX-3501/4501 see SM 6-9
For MX-5500/6200/7000 see SM 6-11

For MX-2300/2700 see SM 6-12
For MX-3501/4501 see SM 6-12
For MX-5500/6200/7000 see SM 6-13
6) Clear Halftone Correction Value.

TC-44-27

TC 44-06
For MX-2300/2700 see SM 7-53
For MX-3501/4501 see SM 7-57
For MX-5500/6200/7000 see SM 7-53

TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
Note: If 44-26 comes up with an “ERROR”, proceed to step 9, then step 15. After this, come
back to step 8 and continue all the way through the rest of the calibration procedure.

TC 46-24
Select SERVICE and repeat this procedure 3 times (total 4) for best accuracy.
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
originals.
10) If Copy Quality is not acceptable:

TC 46-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
TC 63-11
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
TC 46-21
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48

TC 44-21
For MX-2300/2700 see SM 7-58
For MX-3501/4501 see SM 7-64
For MX-5500/6200/7000 see SM 7-56
TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
TC 63-08
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
13) Perform Color Copy Density Adjustment in all modes.

TC 46-01
Patch “7” should not be copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-61
14) Perform Black & White Density Adjustment in all modes.

TC 46-2
Patch 2 should be slightly copied. Patch 1 should not be copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-62
TC-67-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
67-25.
If Copy/Print Quality is acceptable, you are finished with the calibration procedure.

TC 67-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
If copy/print quality is satisfactory, go on to step 17.
TC 67-26
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
67-25.
TC 67-28
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
If copy or print quality is acceptable, you are finished with the calibration.
Service Call/Firmware Upgrade:
Perform this calibration procedure when no supplies have been changed.

For MX-2300/2700 see SM 10-1
For MX-3501/4501 see SM 10-1
For MX-5500/6200/7000 see SM 10-1

TC 44-13
For MX-2300/2700 see SM 6-8
For MX-3501/4501 see SM 6-8
For MX-5500/6200/7000 see SM 6-9
TC 44-2
For MX-2300/2700 see SM 6-9
For MX-3501/4501 see SM 6-9
For MX-5500/6200/7000 see SM 6-11

For MX-2300/2700 see SM 6-12
For MX-3501/4501 see SM 6-12
For MX-5500/6200/7000 see SM 6-13
5) Clear Halftone Correction Value.

TC-44-27

TC 44-06
For MX-2300/2700 see SM 7-53
For MX-3501/4501 see SM 7-57
For MX-5500/6200/7000 see SM 7-53

TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
Note: If 44-26 comes up with an “ERROR”, proceed to step 8, then step 14. After this, come
back to step 7 and continue all the way through the rest of the calibration procedure.
TC 46-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
originals.
If Copy Quality is acceptable proceed to step 12.

TC 46-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
TC 63-11
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
If you choose a different DEF target, repeat step 9

.
If Copy Quality is not acceptable continue with the next step.
TC 46-21
For MX-2300/2700 see SM 6-37
For MX-3501/4501 see SM 6-38
For MX-5500/6200/7000 see SM 6-48

TC 44-21
For MX-2300/2700 see SM 7-58
For MX-3501/4501 see SM 7-64
For MX-5500/6200/7000 see SM 7-56
TC 44-26
For MX-2300/2700 see SM 7-60
For MX-3501/4501 see SM 7-66
For MX-5500/6200/7000 see SM 7-56
TC 63-07
For MX-2300/2700 see SM 7-118
For MX-3501/4501 see SM 7-129
For MX-5500/6200/7000 see SM 7-95
TC 63-08
For MX-2300/2700 see SM 7-119
For MX-3501/4501 see SM 7-130
For MX-5500/6200/7000 see SM 7-95
12) Perform Color Copy Density Adjustment in all modes.

TC 46-01
Patch “7” should not be copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-61
13) Perform Black & White Density Adjustment in all modes.

TC 46-2
Patch 2 should be slightly copied. Patch 1 should not be copied.
For MX-2300/2700 see SM 7-65
For MX-3501/4501 see SM 7-71
For MX-5500/6200/7000 see SM 7-62
TC-67-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
67-25.
If Copy Quality is acceptable, you are finished with the calibration.

TC 67-24
For MX-2300/2700 see SM 6-35
For MX-3501/4501 see SM 6-36
For MX-5500/6200/7000 see SM 6-45
TC 67-26
For MX-2300/2700 see SM 6-56
For MX-3501/4501 see SM 6-57
For MX-5500/6200/7000 see SM 6-68
Check the machine for Color Balance/Density using TC 64-5 or 67-25.

If Copy Quality is acceptable, it is recommended that you copy the “Factory” target data into
“Service” This way, if the System Administrator chooses to perform Auto Color Calibration
(which references Service mode) the color balance should be acceptable.
TC 67-28
For MX-2300/2700 see SM 7-131
For MX-3501/4501 see SM 7-142
For MX-5500/6200/7000 see SM 7-109
If copy/print quality is acceptable, you are finished with the calibration procedure.

Service Bulletin: 1) Verify That The Firmware Is at The Current Level On Sharpnet

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MFP

Service Bulletin Sharp Document Solutions Company of America

Number: MFP-SB-083 Date: September 2006

Subject: Machine/Color Calibration.

Service Items Needed for Calibration:

1) Verify that the Firmware is at the current level on SharpNet.

2) Perform Color Image Density Sensor Adjustment.

4) Perform Image (LSU) Skew Adjustment.

5) Perform Drum Phase /Image Registration Adjustment.

6) Set the following to default:

7) Set TC 44-1 Process Control Correction Functions to Default.

8) Clean Optics & White Reference Plate

9) Clean & Calibrate CCD.

12) Perform Forced Execution of Half Tone Image Correction.

13) Perform Auto Color Calibration.

If you choose a different DEF target, repeat step 13.

If copy quality is satisfactory, skip step 14 and proceed to step 15.

Next, perform the following Test Commands.

If copy quality is satisfactory, skip step 15 and proceed to step 16.

16) Perform Color Copy Density Adjustment for all modes.

Please see the Service Manual for complete details.

If you choose a different DEF target, repeat step 18.

If copy/print quality is acceptable, you are finished with the calibration.

2) Verify that the Firmware is at the current level on SharpNet.

3) Perform Color Image Density Sensor Adjustment.

4) Perform Black Image Density Sensor/Image Registration Sensor Adjustment.

5) Perform Drum Phase /Image Registration Adjustment.

6) Clear Halftone Correction Value.

7) Perform Forced Execution of Process Control.

8) Perform Forced Execution of Half Tone Image Correction.

9) Perform Auto Color Calibration.

10) If Copy Quality is not acceptable:

If copy quality is satisfactory, skip step 11 and proceed to step 12.

If you choose a different DEF target, repeat step 10.

If copy quality is satisfactory, skip step 11 and proceed to step 12.

Next, perform the following Test Commands.

If copy quality is satisfactory, skip step 12 and proceed to step 13.

13) Perform Color Copy Density Adjustment in all modes.

14) Perform Black & White Density Adjustment in all modes.

16) If Copy Quality is not acceptable:

If copy/print quality is satisfactory, go on to step 17.

If you choose a different DEF target, repeat step 16.

1) Verify that the Firmware is at the current level on SharpNet.

2) Perform Color Image Density Sensor Adjustment.

4) Perform Drum Phase /Image Registration Adjustment.

5) Clear Halftone Correction Value.

6) Perform Forced Execution of Process Control.

7) Perform Forced Execution of Half Tone Image Correction.

If Copy Quality is acceptable proceed to step 12.

9) If Copy Quality is not acceptable:

If you choose a different DEF target, repeat step 9

If Copy Quality is not acceptable continue with the next step.

Next, perform the following Test Commands.

If copy quality is satisfactory, skip step 11 and proceed to step 12.

12) Perform Color Copy Density Adjustment in all modes.

13) Perform Black & White Density Adjustment in all modes.

15) If Copy Quality is not acceptable:

If you choose a different DEF target, repeat step 15.