FSP 3000r7
FSP 3000r7
FSP 3000r7
Maintenance and
Troubleshooting Manual
Preface 15
Purpose and Scope 16
Audience 16
Documentation Revision History 16
Document Conventions 23
Typographic Conventions 23
Safety Symbol and Message Conventions 24
Obtaining Documentation 25
World Wide Web 25
Ordering Documentation 25
Documentation Feedback 25
Obtaining Technical Assistance 25
Customer Portal 26
Technical Services 26
Contact ADVA Optical Networking 26
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 3
Shelves and Power Supply Units 59
Troubleshooting Shelves 60
SH1HU-F/2DC, SH1HU-HP/2DC and SH1HU-HP/E-TEMP/2DC Shelf LEDs 60
SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Fan Status LED 62
SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Slot Status LEDs 63
SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Power Status LEDs 65
SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Network Element Status
LEDs 66
SH1HU-R(/PF) Shelf LEDs 68
SH1HU-R(/PF) Fan Status LED 69
SH1HU-R(/PF) Slot Status LEDs 70
SH1HU-R(/PF) Power Status LEDs 72
SH1HU-R(/PF) Network Element Status LEDs 73
SH7HU(-R) Shelf LEDs 75
SH7HU(-R) Fan Status LEDs 76
SH7HU(-R) Slot Status LEDs 77
SH7HU(-R) Network Element Status LEDs 79
SH9HU and SHX9HU Shelf LEDs 81
SH9HU and SHX9HU Fan Status LEDs 82
SH9HU and SHX9HU Slot Status LEDs 83
SH9HU and SHX9HU Network Element Status LEDs 85
OTDR Shelf LEDs 87
Troubleshooting Power Supply Units 88
PSU/1HU-R-AC and PSU/1HU-R-DC-200 89
PSU/7HU-AC and PSU/9HU-AC 90
PSU/7HU-DC, PSU/7HU-DC-HP, PSU/7HU-DC-800, PSU/X9HU-DC-800, and PSU/9HU-DC 91
PSU/7HU-R-DC 92
4 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Access Type Channel Modules 231
Troubleshooting Access Type TDM Channel Modules 232
2PCA-PCN-10G 233
2TCA-PCN-1G3+2G5 239
2TCA-PCN-622M+2G5 246
4TCA-LS+1G3-V 252
4TCA-PCN-4GU(S)+4G 257
8TCA-PC-2G1U+10G-V 264
10PCA-PCN-1G3+10G 270
Troubleshooting Access Type WDM Channel Modules 276
2WCA-PCN-10G 277
WCA-PC-10G-V 281
WCA-PCN-2G5U 286
5WCA-PCN-16GU 297
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 5
Reconfigurable Optical Layer Devices 425
ROADM-C40/40/OPM-3HU/2DC 426
ROADM and CCM Modules 429
4-OPCM 434
6 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Viewing Traffic Engineering Information in an NE 555
Manually Restoring a Path 559
Troubleshooting Control Plane Issues 560
Checking Status of TE Links 560
Verifying List of TE Routers 560
Checking Synchronization Status of TE Links 561
Verifying Logical Interfaces 562
Verifying Physical Connections 562
Checking OSPF Settings 563
Verifying All Nodes are Listed 563
Ensuring the Correct Topology 564
Verifying OSPF Neighbors 565
Resolving Connection Failures Resulting from MTU Size Mismatches 566
Tracing a Channel Through the Node 568
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 7
Software and Database Compatibility 604
Software Update and Switchback 604
About NE Software Version and File Names 606
Database Restoration Guidelines for Control Plane Users 607
Fixing Corrupted Database on a Single NE 607
Ideal Case 607
Case 1: Signaling state for tunnel is present in the network, but the restored database
has no knowledge of it 607
Case 2: Restored database has a tunnel marked "in-service", but no signaling state
(connections) is present in the network 607
Case 3: Restored database has a tunnel marked "in-service", signaling state for the tun-
nel is present, but the connections in the database do not match those in the network 608
Case 4: Database was restored while tunnels were in service 608
Provisioning a Green-field Network 609
Backing Up and Restoring the Database 610
Backing Up the Database 610
Backing Up the Database at a Scheduled Time 611
Viewing Files Stored on the NE 613
Restoring the Database 614
Viewing Module Firmware Versions 616
Updating the NE Software Release 617
Transferring Software to the NCU 620
Transferring Firmware Packages to All Modules (Native) 621
Activating Software 623
Scheduling Software Activation 624
Transferring and Activating Firmware on All Modules 625
Performing Other Software Update Actions 628
Reverting to the Previous Software Release 628
Updating Modules with Encryption 628
Enabling Update of Modules with Encryption 629
Updating Encryption Module Firmware 629
Updating HD Module Firmware 630
Updating a Module 631
Updating Modules of the Same Type 632
Transferring Files To/From the NE 633
Uploading Files from the NCU 633
Downloading Files to the NCU 634
Downloading Files from the SCU to the NCU 635
8 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Ethernet Performance 646
GFP Frame Performance 648
EVC Frame Performance 649
Performance Records 650
Record Types 650
Record Content 651
Record Storage 652
Saving Performance Monitoring History Records 652
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 9
Replacing a 40CSM/2HU Shelf 763
Removing and Mounting Front Covers 768
Removing an SH7HU, SH9HU, or SHX9HU Front Cover 768
Mounting an SH7HU, SH9HU, or SHX9HU Front Cover 769
Removing the 40CSM/2HU Front Cover 770
Mounting the 40CSM/2HU Front Cover 771
Removing and Inserting a Dummy Module 773
Inserting a Dummy Module 773
Removing a Dummy Module 775
10 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Related Documents Overview
Refer to these documents when planning, installing, provisioning, operating,
troubleshooting, and working with FSP 3000R7 equipment and management tools:
Planning
• System Description
This reference document describes the architecture and principles behind major
features such as transport protocols, protection, optical amplification, reconfigurable
OADMs, DCN, control plane, and management-related features.
• Hardware Description
This describes physical details about each module such as front plate pictures and
markings, signal path description with block diagrams, and allowed placement and
labeling of the modules. For details related to the supported configurations of each
module, parameter values, and other management related data, refer to the
Management Data Guide.
Installing
• Critical Warnings
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 11
This document lists the most important safety requirements. Read this document
before installing, provisioning, or operating the FSP 3000R7.
• Safety Guide
This document describes important safety precautions that are to be read and
observed before attempting to install, provision, configure, or operate the FSP
3000R7. Therefore, read this document first.
• Installation and Commissioning Manual
This document includes procedures describing how to install an FSP 3000R7 node.
It covers everything from unpacking the shipment, rack-mounting the equipment,
connecting optical fibers, and includes basic commissioning.
• SH1PCS Installation and Operations Manual
This document provides detailed information required to successfully install the FSP
3000R7 Ethernet NT (SH1PCS) as well as how to provision, and operate the system
using the eVision Web Browser Management Tool. It also contains rules and
dependencies needed for configurations.
12 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
This document provides reference information about Command Line Interface
commands of the FSP 3000R7 Ethernet NT (SH1PCS) used for performance
monitoring, provisioning, operation, administration, and maintenance.
Troubleshooting
• Maintenance and Troubleshooting Manual
This document describes how to troubleshoot the FSP 3000R7 hardware and
software and perform maintenance tasks such as software and firmware upgrades.
• TL1 Maintenance and Troubleshooting Manual
This document describes how to troubleshoot the FSP 3000R7 when managing it by
using TL1.
• SH1PCS Maintenance and Troubleshooting Manual
This document describes how to troubleshoot the FSP 3000R7 Ethernet NT
(SH1PCS) system and perform Etherjack test procedures such as loopback,
Etherjack service assurance, connectivity fault management, and service activation.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 13
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14 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Preface
The Preface gives general information for the effective use of the Fiber Service Platform
(FSP 3000R7) Maintenance and Troubleshooting Manual.
This publication is provided "as is" without express or implied warranty for accuracy and
completeness.
This chapter consists of these sections:
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 15
Purpose and Scope
Audience
This documentation is primarily intended to be read by experienced users, especially for
trained and authorized personnel or service personnel.
It is assumed that personnel responsible for general troubleshooting have the training
required in electronic equipment maintenance.
It assumes that personnel responsible for optical troubleshooting have training in laser-
based technology.
It assumes that personnel have skills in safety information concerning the laser
classification system and the hazard levels of the FSP 3000R7.
8.3 80000003740 Issue A February Update of alarm and event list and updated
2009 according to the content of this release.
16 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Documentation Revision History
9.1 80000003772 Issue A June 2009 Updated according to the content of this
release.
9.3 80000010469 Issue A March 2010 Updated according to the content of this
release.
Issue B December
2010
10.3 80000014670 Issue A May 2011 Updated according to the content of this
release.
Issue B July 2011
11.1 80000015931 Issue A March 2012 Updated according to the content of this
release.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 17
Documentation Revision History
12.1 80000024436 Issue A August 2013 Updated according to the content of this
release, including the following changes to
Appendix A:
• New standing conditions: MEA-CONF,
CDC_CONDITION, CRYOFFEN_
CONDITION, FWDASEPILOT_
CONDITION, FWDASEPILOT-FAIL,
LKDO-AIS-ODU-RCV, LKDO-AIS-
ODU-TRMT, LKDO-GAIS,
OOSDSBLD-LCK-ODU-RCV,
OOSDSBLD-LCK-ODU-TRMT,
SWDX-INHIBIT.
• New transient conditions: DBACT,
EQLZ-RAMAN.
• Deleted standing conditions:
INHIBITED, T-SE-PCS-HT_15MIN.
• Deleted transient condition: T-SE-
PCS-HT_1DAY.
• Modified conditions: EQLZ_
CONDITION, EQLZ-ADJUST,
FANANR, FANFLT, SPEQ-LOCKED,
TIFALM.
18 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Documentation Revision History
12.3 80000027936 Issue A March 2014 Updated according to the content of this
release, including the following changes to
Appendix A:
• Modified HIBER, LKDO-OCI-ODU,
LOCAL_FAULT, FWPM-NSA,
FWPM-SA, OCI-ODU, and SD-
ATRCV conditions.
• Added the RESTNNUM-CHANGED
condition.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 19
Documentation Revision History
13.1 80000028834 Issue A August 2014 Updated according to the content of this
release, including the following changes to
Appendix A:
• Added AVLNDP-RESTRICTED,
CLEANUP-COMPL, CPY-FILE-
PRTL, CSF-VF, EQLZ-AUTO, EQLZ-
COMPL, EQLZ-START, FILE-PA-
COMPL, FILE-PA-FAIL, FILE-PA-
START, INSTALL__COMPL,
INSTALL__FAIL, INSTALL__START,
LKDO-CSF-VF, LKDO-TEMPA,
LOOMFI-OPU, OTDR, RVSN-BLKD,
RVSN-NOTREADY, RVSN-READY,
RVSN-UNKNOWN, SWITCH__
COMPL, SWITCH__FAIL, SWITCH_
_REJECT, SWITCH__START, and
TNL-ANR conditions.
• Deleted the BOOT__INSTCOMPL,
BOOT__REJECT, CPY-FILE-PRTL__
00, and CPY-FILE-PRTL__50
transient conditions.
• Modified the BOOT__COMP, BOOT__
START, BOOT__FAIL, EQLZ-DENY,
EQLZ-FAIL, EQLZ-NULL, EQLZ-
PASS, EQLZ-RAMAN, EQLZ-WAIT,
PWRCONS-EQUD, PWRCONS-
PROV, SPEQ-PPCLIMIT, SYSRES_
_RELOAD conditions.
20 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Documentation Revision History
13.3 80000031913 Issue A March 2015 Updated according to the content of this
release, including the following changes to
Appendix A:
• Modified INSTALL__COMPL,
INSTALL__FAIL, INSTALL__START,
SPGAIN-OOR-LO, SWITCH
conditions.
• Added EPT-UAV, PEER-AID1-
RMVD, PEER-AID2-RMVD, PEER-
AID3-RMVD, PEER-AID4-RMVD,
PEER-LINK1, PEER-LINK2, PEER-
LINK3, PEER-LINK4, SF-
COM conditions.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 21
Documentation Revision History
16.1 80000037345 Issue A April 2016 Updated according to the content of this
release, including the following changes to
Appendix A:
Added CRYINTFAIL and MEA-AUTOSRV
conditions.
16.2 80000042876 Issue A April 2017 Updated according to the content of this
release, including these chages to
Appendix A:
Added AMPOUT-FAIL, BPCOMMLOSS,
LOA, LOCAL_FAULT-RX, LOCAL_
FAULT-TX, LOS-P, MEA-ALW, MEA-
RED, MODEMSYNC, PWRNOAVAIL,
SSF-OTU, SSF-RX, T-PWRUSED-FHT,
T-PWROUT-FHT, VOLTIN-LOW,
VOLTOUT-FAIL conditions.
Modified HWFLT condition.
22 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Document Conventions
Document Conventions
This section lists the common typographical conventions and symbols used throughout
this documentation.
Typographic Conventions
The documentation follows these typographic conventions:
Convention Description
CAPITALIZED font Refers to the keys on your keyboard, e.g. ENTER marked ↵.
courier Courier font is used to identify words that can be read from
or typed into the command line interface.
• (bullet symbol) Used in bulleted list of items where the sequence of items is
not relevant.
1, 2, 3 ...or These numbering styles are used in lists of items where the
a), b), c)... sequence of items is relevant.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 23
Document Conventions
This symbol accompanies any instruction that draws attention to the risk
of possible laser radiation. This risk may result in serious eye injury, if
the instruction is ignored or not followed correctly.
CAUTION
This symbol accompanies any instruction that draws attention to the risk of
equipment damage, malfunction, process interruption, or negative impacts on
surroundings. These events can occur if the instruction is ignored or not followed
correctly.
24 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Obtaining Documentation
Obtaining Documentation
Ordering Documentation
ADVA Optical Networking customers can order the FSP 3000R7 User Documentation
Suite and additional literature through a local ADVA Optical Networking sales
representative. For more current product release information, please refer to the home
page or contact Technical Services. See “Obtaining Technical Assistance” on p. 25 and
“Contact ADVA Optical Networking” on p. 26 for contact details.
Documentation Feedback
We want our FSP 3000R7 documentation to be as helpful as possible. Feedback
regarding the manual is therefore always welcome.
You can email your comments/suggestions to:
[email protected]
To submit your comments/suggestions by mail, use the following address:
ADVA Optical Networking SE
Technical Documentation
Märzenquelle 1-3
98617 Meiningen-Dreissigacker
Germany
We appreciate and value your comments/suggestions to improve the quality of the
manual.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 25
Contact ADVA Optical Networking
• On-site support
• Technical training, both on-site and at ADVA facilities in Germany and the USA
• Expedited repair service
• Extended hardware warranty service
Customer Portal
The ADVA Optical Networking Customer Portal provides a suite of interactive networking
services that provide immediate access to company information and resources at any
time, from anywhere in the world. This highly integrated internet application is a powerful,
easy-to-use tool for doing business with ADVA Optical Networking.
The broad range of features and services provided by the portal helps customers and
partners to streamline business processes and to improve productivity. Through your
portal login, you will find information tailored especially for you, including networking
solutions, services, and programs. In addition, you can resolve technical issues by using
online support services, download and test software packages, and order ADVA Optical
Networking training materials.
Access the Customer Portal by using the ADVA Optical Networking home page at:
http://portal.advaoptical.com
Email questions regarding the Customer Portal to:
[email protected]
Technical Services
Technical services are available to warranty or maintenance contract customers who
need technical assistance with a product from ADVA Optical Networking that is under
warranty or covered by a maintenance contract. To contact ADVA Optical Networking
Technical Services, go to the ADVA Optical Networking home page at:
http://www.advaoptical.com/en/about-us/contact-us.aspx
To contact ADVA Optical Networking by email, use the following address:
[email protected]
26 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Contact ADVA Optical Networking
www.advaoptical.com
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 27
Contact ADVA Optical Networking
28 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 1
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 29
Requirements
Requirements
Before you start with troubleshooting, ensure the following:
• The FSP 3000R7 is properly powered.
• Each optical connector is cleaned by using the optical cleaning kit (see “Cleaning and
Inspecting Fibers and Ports” on p. 32).
• Unconnected optical fiber connectors are protected with caps.
• Unconnected optical ports are protected.
• All equipment is updated to the firmware versions that match the NCU software (no
firmware mismatch alarms are raised). If needed, update the firmware with the
instructions in “Updating Software, Firmware, and Database” on p. 601.
Required Personnel
For some tasks, personnel are needed on all sites involved in the link, e.g. to insert
attenuators or measure OSNRs remotely.
Recommended Equipment
The following tools are required to troubleshoot the FSP 3000R7.
• Optical Cleaning Kit or Pen-Type Ferrule Cleaner
Optical connectors have to be cleaned with an optical cleaning kit or a pen-type
ferrule cleaner. ADVA Optical Networking accepts the usage of any of the standard
kits or pen-type ferrule cleaners. The cleaning kit must be equipped with an alcohol-
based cleaner and a dry wipe.
• Optical Power Meter with Patch Cables
The optical power meter is used to measure the amount of power being transmitted
across a fiber optic cable. There are many different types of connectors available for
fiber cable. You need a series of patch cables that are terminated with ST, SC,
FC/PC, ESCON, FDDI (MIC) and E2000.
• Wrist Strap
A wrist strap for grounding is needed while you troubleshoot the FSP.
30 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Requirements
An optical spectrum analyzer allows you to see which optical channels are present
and determine the power level and optical signal/noise ratio of each channel.
• Optical Caps and Blind Plugs
Optical caps and blind plugs are needed to protect and close the connectors and
interfaces.
• Screwdriver
The following screwdrivers are required for any troubleshooting procedure:
o
one Pozi screwdriver No.1
o
one Pozi screwdriver No.2
o
one Torx screwdriver size 20
o
one Phillips screwdriver No.2
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 31
Cleaning and Inspecting Fibers and Ports
The network fiber and patch panels used to connect ADVA equipment to
the network fiber must have discrete back reflection level values
measured with an optical time-domain reflectometer (OTDR) to be below
-27 dB. For spans using Raman amplifiers, the discrete back reflection
levels are required to be < -32 dB.
Higher back reflection levels may cause BER penalties through in-band
crosstalk generated by multipath interference. The OTDR
Note measurements need to be taken with a fiber spool having a length
exceeding the OTDR “dead-zone.” One end of the spool is connected to
the OTDR and the other to the patch panel. This ensures reliable back
reflection and loss measurement of the near-end patch panel. OTDR
measurements should be taken in both directions of a fiber.
32 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Reminders
• Always turn off any laser sources before you inspect fiber connectors, optical
components, or fiber-optic bulkhead connectors (FOBCs).
• Always make sure that the cable is disconnected at both ends or that the card or
pluggable receiver is removed from the chassis.
• Always inspect the connectors or adapters before you clean them.
• Always inspect and clean the connectors before you make a connection.
• Always use the connector housing to plug or unplug a fiber.
• Always keep a protective cap on unplugged fiber connectors to prevent
contamination.
• Always store unused protective caps in a resealable container to avoid transferring
dust to the fibers. Locate the containers near the connectors for easy access.
• Always discard used tissues and swabs properly.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 33
Cleaning and Inspecting Fibers and Ports
Never use alcohol for wet cleaning without a way to ensure that it does not leave
residue on the endface. Alcohol residue can damage the equipment.
o
Never clean bulkhead connectors or receptacle devices without a means to
inspect them.
o
Never touch the endface of the fiber connectors.
o
Never twist or pull forcefully on the fiber cable.
o
Never reuse any tissue, swab, or cleaning cassette reel.
o
Never touch the clean area of a tissue, swab, or cleaning fabric.
o
Never touch any portion of a tissue or swab where alcohol was applied.
o
To prevent contamination, never touch the dispensing tip of an alcohol bottle.
Best Practices
Use resealable containers to store all cleaning tools, and store endcaps in a separate
container. The inside of these containers must be kept very clean and the lid should be
kept tightly closed to avoid contamination of the contents during fiber connection.
Never allow cleaning alcohol to evaporate from the ferrule, as it can leave residual
material on the cladding and fiber core. This is extremely difficult to clean off without
another wet cleaning, which is usually more difficult to remove than the original
contaminant. Liquid alcohol can also remain in small crevices or cavities, where it may re-
emerge.
Required Tools
You will need the following tools to perform cleaning and inspection of optical cabling and
port connections:
• hand-held fiber scope
• 1.25 mm cotton swabs
• video scope
• CLETOP or clean-room tissues
• optical-grade isopropyl alcohol and canned, oil-free compressed air
These tools should be present on site before beginning the cleaning procedure.
34 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Raman amplifiers are high-powered devices. Always set the Network Port on a
Raman amplifier to disabled before removing an optical cable. Failure to disable the
network port can result optical connector damage.
Step 1 Review the contents of the Safety Guide. Also observe all caution statements
in this section.
Step 5 Blow off any accumulated dust or loose debris from the ferrules with canned,
oil-free compressed air.
Step 6 Use a video scope (as shown in Figure 1 on p. 36) to inspect the ports and to
ensure that the port connectors are clean. (See Figure 2 on p. 36 for
comparison examples of clean and contaminated fiber endfaces).
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 35
Cleaning and Inspecting Fibers and Ports
Step 7 If the ports require cleaning, open one or more port connector hinged caps from
the circuit packs.
Step 8 Blow off any accumulated dust or loose debris from the ferrules with canned,
oil-free compressed air.
Step 9 Clean the ports by using 1.25 mm cotton swabs.
Step 10 After cleaning and inspecting a port, close the cap immediately on any port that
you are not cabling, to prevent contamination of the connector.
Step 11 If the connector is still dirty, repeat the dry cleaning technique.
36 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Step 12 Inspect the connector again using the video scope. If the connector is still dirty
after a second dry cleaning, clean it with a wet cleaning technique, followed
immediately with another dry cleaning, to ensure that no residue is left on the
endface.
To perform a wet cleaning, gently wipe the ferrules and endface surfaces of the
connector plugs using a pad saturated with optical-grade isopropyl alcohol.
Make sure that the pad makes full contact with the endface surfaces.
Dry the connector surfaces with canned, oil-free compressed air or let them air
dry for 5 seconds.
Wet cleaning is not recommended for bulkheads and receptacles. Damage to the
equipment can occur.
Step 13 Inspect the connector again. If the contaminant still cannot be removed, repeat
the cleaning procedure using a fresh surface on the pad.
Step 14 Attach the fiber connector plug to the corresponding receptacle. If the cleaned
connectors are not going to be used right away, cover them with protective
caps/plugs to prevent contamination.
Never use alcohol or wet cleaning without a way to ensure that it does not leave
residue on the endface. Alcohol residue can cause equipment damage.
Do not clean the inside of the receptacles unless you suspect light power
is reduced due to contamination.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 37
Cleaning and Inspecting Fibers and Ports
Step 1 Review the contents of the Safety Guide. Also observe all caution statements
in this section.
Step 2 Check the operating status of the equipment and the current hazard level. If
any module in the system is operating in “Forced On” mode, this could have an
effect on the hazard level of the NE.
Step 6 If no optical fiber cable is reconnected, cover the connector receptacle with
plugs to avoid contamination.
Step 1 Make sure that the lasers are turned off before beginning the inspection.
Step 2 Remove the fiber caps from one or more jumpers and store them in a small,
resealable container.
38 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Step 3 Inspect the fiber using a fiber scope (as shown in Figure 4).
Refer to Figure 2 on p. 36 for examples of clean, damaged, and dirty fiber
endfaces.
Step 4 If the connector is dirty, clean it with a cartridge or pocket cleaner, using one of
these methods:
a) For cartridge cleaners, press down and hold the thumb lever. The shutter
slides back, exposing a new cleaning area. Proceed to Step 5.
b) For pocket cleaners, peel back the protective film for one cleaning surface.
Proceed to Step 5.
c) For manual advance cleaners, pull on the cleaning material from the
bottom of the device until a new strip appears in the cleaning window.
Proceed to Step 5.
Step 5 Hold the fiber tip lightly against the cleaning area.
a) For single, non-APC fiber connectors, rotate the fiber once through a
quarter turn (90 degrees).
b) For APC connector endfaces, hold the cleaning area at the same angle as
the endface.
Step 6 Pull the fiber tip lightly down the exposed cleaning area in the direction of the
arrow, or from top to bottom.
Do not scrub the fiber against the fabric or clean over the same surface more than
once. This can potentially contaminate or damage your connector.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 39
Cleaning and Inspecting Fibers and Ports
Step 1 Make sure that the lasers are turned off before beginning the inspection.
Step 2 Remove the protective end cap and store it in a small resealable container.
Step 3 Fold the wipe into a square (about four to eight layers thick). See Figure 5 on
p. 41.
Step 4 Inspect the connector with a fiber scope. Refer to “Cleaning Fiber-Optic
Connector Plugs” on p. 34. If the connector is dirty, clean it with a lint-free
wipe.
Be careful not to contaminate the cleaning area of the wipe with your
hands or on a surface during folding.
Note
Step 5 If the connector is dirty, lightly wipe the ferrule tip in the central portion of the
wipe, using a “figure 8” motion.
40 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Do not scrub the fiber against the wipe. Doing so could cause scratches
and further contamination.
Note
Step 6 Repeat the “figure 8” wiping action on another clean section of the wipe.
Step 7 Properly dispose of the wipe.
Step 8 Inspect the connector again by using the fiber scope.
Step 9 Repeat this process as necessary.
o
Improper cleaning can cause damage to the equipment. Isopropyl alcohol
should be removed completely from the connector or adapter. Residual liquid
alcohol can act as a transport mechanism for loose dirt on the endface. If the
alcohol is allowed to evaporate slowly off the ferrule, it can leave residual
material on the cladding and fiber core. This is extremely difficult to clean off
without another wet cleaning, which is usually more difficult to remove than the
original contaminant. Liquid alcohol can also remain in small crevices or
cavities, where it can re-emerge during fiber connection.
o
On female multi-fiber connectors, ensure that no alcohol gets into the guide pin
holes. The alcohol may come out during mating and could contaminate your
connection.
o
Read the Safety Guide before beginning this process, and observe all caution
statements in this section.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 41
Cleaning and Inspecting Fibers and Ports
Step 1 Make sure that the lasers are turned off before beginning the inspection.
Step 2 Remove the protective end cap and store it in a small resealable container.
Step 3 Inspect the connector with a fiber scope. Refer to “Cleaning Fiber-Optic
Connector Plugs” on p. 34.
Step 4 Fold the wipe into a square (about four to eight layers thick), as shown in Figure
5 on p. 41.
Step 5 Moisten one section of the wipe with one drop of 99% alcohol. Be sure that a
portion of the wipe remains dry.
Step 6 Lightly wipe the ferrule tip in the alcohol-moistened portion of the wipe with a
“figure 8” motion. Immediately repeat the “figure 8” wiping action on the dry
section of the wipe, to remove any residual alcohol.
Do not scrub the fiber against the wipe because doing so can scratch the endface.
o
Improper cleaning can cause damage to the equipment. Isopropyl alcohol
should be removed completely from the connector or adapter. Residual liquid
alcohol can act as a transport mechanism for loose dirt on the endface. If the
alcohol is allowed to evaporate slowly off the ferrule, it can leave residual
material on the cladding and fiber core. This is extremely difficult to clean off
without another wet cleaning, which is usually more difficult to remove than the
original contaminant. Liquid alcohol can also remain in small crevices or
cavities, where it can re-emerge during fiber connection.
o
On female multi-fiber connectors, ensure that no alcohol gets into the guide pin
holes. The alcohol may come out during mating and could contaminate your
connection.
o
Do not use wet cleaning on E-2000 or F-3000 connectors because the
connector can trap the alcohol and re-contaminate the connector.
42 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Step 1 Make sure lasers are turned off before beginning the inspection.
Step 2 Remove protective end cap and store it in a small resealable container.
Step 3 Inspect the connector with a fiber scope. Refer to the “Cleaning Fiber-Optic
Connector Plugs” on p. 34 section.
Step 4 If the dry cleaning procedure did not remove the dirt from the fiber endface,
place one drop of 99% alcohol to lightly moisten a new lint-free swab. Do not
oversaturate the swab.
Have a dry lint-free swab available for drying immediately after the
cleaning. Make sure that drying swab stays clean.
Note
Step 5 Lightly press and turn the dampened swab to clean the ferrule face.
Step 6 Immediately after cleaning, lightly press and turn the second swab (dry) to dry
any remaining alcohol from the ferrule face.
Step 7 Properly dispose of the wet and dry swab. Never reuse a swab.
Step 8 Inspect the connector again.
o
Never clean bulkheads or receptacles without a way to inspect them
afterwards.
o
Read the reminders and warnings before beginning this process.
Step 1 Make sure that the lasers are turned off before beginning the inspection.
Step 2 Remove the protective end cap and store it in a small resealable container.
Step 3 Inspect the fiber connector in the adapter or bulkhead with a fiber scope probe.
Refer to the “Cleaning Fiber-Optic Connector Plugs” on p. 34 section.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 43
Cleaning and Inspecting Fibers and Ports
Step 4 If the adapter is dirty, select the appropriate lint-free swab according to the
connector ferrule size.
Step 5 Inspect the connector in the adapter again by using a fiber scope probe.
Step 6 Insert the clean lint-free swab into the adapter.
Step 7 Turn the swab several complete revolutions in the same direction.
Step 8 Properly dispose of the swab. Never reuse a swab.
Step 9 Repeat the cleaning process as necessary.
Step 1 Using a 2.5 mm clean-room swab (See Figure 6), clean dust and debris from
the fiber termination area (See Figure 7 on p. 45) between the MTP alignment
pins.
44 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Cleaning and Inspecting Fibers and Ports
Alignment pin
Step 2 Use the tip of a 2.5 mm clean-room swab to clean the fiber termination area on
the female MTP connector.
Step 3 Using a fiber scope or videoscope outfitted with an MTP tip, inspect the
connectors you have just cleaned.
Step 4 Contact ADVA Optical Networking to obtain a list of MTP inspection
equipment suppliers.
Step 5 Mate the MTP connectors together.
Do not use wet cleaning on the optical port of a pluggable transceiver because the
connectors can trap the alcohol and re-contaminate the connector.
For cleaning no use of any chemical solutions is allowed. Only mechanical wiping
method is considered to be developed.
Improper cleaning with solvents can cause possible damage to electronics.
1 For cleaning the transmitter or receiver of optical transceivers only dry cleaning is
recommended to use with lint-free sticks.
2 Do not use clean blast at all.
3 Do not use liquid cleaner or alcohol. Liquid cleaner may pollute the fiber stub or the
receiver lens. Alcohol is hygroscopic. A thin water film will remain on the lens after
the alcohol has evaporated. This water film may attract dust.
4 Do not use compressed air. There is a high risk that blowing gas will condense at the
receiver lens or the fiberstub of the transmitter. This blowing gas may attract dust as
well.
5 Do not use one-click cleaner. Depending on the type it will not reach the lens.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 45
Cleaning and Inspecting Fibers and Ports
Step 1 If required, remove the pluggable transceiver from the interface cage of the
module.
Step 2 Place the transceiver on a clean and static-free area, such as an antistatic
mat.
Step 3 If required, remove the dust cap from the optical port of the transceiver and
store it in a small resealable container.
Step 4 Do not use alcohol-based cleaning sticks. Use dry cleaning sticks. Insert a
lint-free cleaning stick of the appropriate size and turn it around with caution.
Do not apply too much force. This can be done at a maximum of three times.
Step 5 Remove the stick and throw away the used stick. Never reuse a stick.
Step 6 If no optical fiber cable is reconnected, cover the transceiver port with the dust
cap to avoid contamination. Always keep the dust cap inserted in the
transceiver port when not in use.
Step 7 Always make sure that the fiber-optic connector that will be plugged into the
transceiver port is also clean — to prevent cross contamination.
46 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Handling Equipment
Handling Equipment
This section gives guidelines for the correct handling of the FSP 3000R7 equipment.
Furthermore, it is described which requirements optical fiber connectors have to be
observed for the use in the optical fiber system.
This section contains the following sub-sections:
“Handling a Shelf” on p. 47
“Handling Modules” on p. 48
“Handling Pluggable Transceivers” on p. 49
“Handling Fiber-Optic Cables” on p. 50
“Optical Fiber Requirements” on p. 51
Handling a Shelf
In the following, the term shelf refers to 9HU Shelf, 7HU Shelf or 1HU Shelf.
When handling a shelf, observe the following guidelines:
To avoid personal injury and damage to the equipment two persons are needed to lift fully
equipped 7HU Shelf when removing from the shipping container and mounting into a rack.
Do not install a shelf in dusty environments or near equipment with strong
electromagnetic characteristics. In the latter case external interferences could affect
operation.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 47
Handling Equipment
• Do not expose the shelf to direct sunlight! Doing so might cause temperatures to
exceed the specified limits and result in incorrect operation or damage to the
equipment.
• Do not operate the shelf with open slots.
• Use the front cover to protect the fiber-optic cabling on the front of the 7HU Shelf.
Once a necessary work on the shelf has been completed at a later date, mount the
front cover again.
• Make sure that adequate air cooling always is provided.
• Do not dispose of a waste shelf with the normal trash.
The final disposal of any shelf with or without modules should be handled
according to all relevant national laws and regulations of your country.
For more information, refer to the Safety Guide, Section "Equipment
Disposal and Recycling Information".
Handling Modules
In the following, the term module refers to all types of channel modules, passive optical
modules, optical amplifiers as well as management and optical switch modules.
When handling a module, observe the following guidelines:
• Handle all modules as electrostatic sensitive devices, unless you are sure the
module concerned does not contain electrostatic discharge sensitive components.
• Always wear a properly grounded wrist strap and use a grounded work surface
whenever handling a module.
• Do not remove a module from its static-protective package until you are ready to
install it.
• Hold a module at its edges or faceplate only. Avoid touching the electronic
components or any exposed printed circuitry.
• When pulling and inserting modules, use the knurled screws on the faceplate.
48 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Handling Equipment
Hot Surface!
Some channel module components such as heat sinks may attain high
temperatures during operation. Touching very hot components is likely to
CAUTION result in skin burns.
Allow such a module to cool before removing it from the shelf slot. or before placing it
in an static-protective package. Put only cooled modules into the static-protective
package.
• The connector receptacles of the optical ports (integrated inter-faces) are equipped
with protective plugs on delivery to prevent impurities. When storing a module always
keep plugs in the receptacles.
• Keep protective plugs in the receptacles as long as the module is not installed in a
running system or fiber-optic cables are not plugged in.
• The transceiver cages of pluggable-based channel modules are equipped with dust
plugs on delivery to prevent impurities. When storing a pluggable-based channel
module always keep the dust plugs in the cages.
• Keep dust plugs in the transceiver cages as long as the channel module is not
installed in a running system. Make sure to insert a dust plug into the transceiver
cage where no transceiver is present.
• Prevent any unauthorized person from having access to encryption modules, either
classified or not classified to ensure the integrity of these modules.
• Do not dispose of a waste module with the normal trash because of it is an electronic
product.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 49
Handling Equipment
To avoid damaging the glass fiber you are strongly advised to observe the following
guidelines:
• Fiber-optic cables should never be bent at sharp angles (less than a 30 mm (1.2 in)
radius. The minimum bend radius of optical fiber cables is about 30 mm – 50 mm (1.2
in – 2.0 in).
• Make sure to only use fiber-optic cables with a flexible bending protection.
• Do not knot or extremely flex fiber-optic cables.
• Without support, fiber-optic cables should only be routed over short distances to
avoid mechanical stress. Frequent over-stressing can cause progressive
degeneration of the cables.
• Avoid tightening or pressuring fiber-optic cables.
• Avoid twisting or crossing one cable over another.
• Avoid excess cable length in breakout area. Use spiral wrap.
• Do not bunch the cables in a tight clump with a cable clamp or tie strap.
50 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Handling Equipment
• Do not stand on fiber-optic cables. Keep the cables off the floor.
• Do not allow a greater static load on any section of the fiber-optic cable.
• Do not pull fiber-optic cables too hard. When pulling at fiber-optic cables, do not pull
directly on the connector or on the cable immediately behind the connector. The cable
should be pulled from a point several centimeters or inches away from the connector.
• The most vulnerable areas of a fiber-optic cable are its connector plugs. Use extreme
care when removing or installing fiber-optic connector plugs to avoid damaging the
connector housing or scratching the end-face surface of the fiber.
• Make sure to put protective caps on fiber-optic connectors when not in use.
• Remove protective caps only immediately before you connect a fiber-optic cable.
• Never use tools when connecting or disconnecting fiber-optic cables because
excessive force can damage or misalign the connection system.
• Store unused fiber-optic cables in a cabinet or on a cable rack.
• Clean fiber-optic equipment as described in “Cleaning and Inspecting Fibers and
Ports” on p. 32.
Connector Loss
Connector loss is another critical performance characteristic of a fiber-optic connector.
Typical values are less than 0,3 dB loss, and sometimes as little as 0.1 dB loss when
using high performance connectors.
Return Loss
Return loss specifies the amount of reflected light; the lower the reflection the better the
connection (the smaller the return loss, the smaller the reflection). The best physical
contact connectors have return losses better than -40 dB, although -20 dB to -30 dB is
more common.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 51
Handling Equipment
Periodical Maintenance
Fiber-optic cable connectors need periodical care and maintenance. Unless the
equipment is installed in a hermetic environment, dust particles will eventually collect
within the fiber-optic connections. Over time, this can cause signal degradation. Dirty
fiber-optic connectors are a common source of light loss, especially for 9 µm core single-
mode fibers. As a general rule, whenever there is a significant, unexplained loss of light,
check the connectors.
52 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 2
Always measure optical power directly at the channel module, not at the
patch panel!
Note
Step 1 If the optical power transmitted by the application is within its specification,
proceed to Step 2. Otherwise, correct the application.
Step 2 If the optical power received at the FSP 3000R7 module's C/R is within the
limits indicated in the Module and System Specification, proceed to Step 3.
Please note, however, that you need to take measurements at the FSP
3000R7 module's C/R interface, not at an intermediate patch panel. By not
measuring at the precisely correct point, you risk excluding the cable or
connector that was causing the problem you are now experiencing.
a) If the received optical power is greater than the value allowed for the FSP
3000R7, select an attenuator to reduce the optical power to an acceptable
range.
b) If the received optical power is less than the value allowed for the FSP
3000R7, then you need to determine where the undesired loss is occurring.
If the loss is in the range of 1 dB or 2 dB, it is likely that there is little or
nothing that can be done, as inherent connector loss is difficult to reduce
reliably.
If the loss is greater than 2 dB, there may be a sloppy patch connection, a
bad connector, or a bad cable. Trace the power back from the FSP 3000R7
to the application, taking measurements at each possible point. Eventually
you should find a solution.
Unfortunately, if you are unable to locate the point causing the significant
drop, there is nothing that an ADVA Optical Networking Technical
Services Representative can do to help you. This is strictly an in-house
issue.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 53
Step 3 If the power transmitted by the N/T is within the ADVA Optical Networking
specification, please proceed to Step 4. As with Step 1, you must measure
directly at the N/T connector, to avoid confusing a bad transmitter with a bad
cable.
a) If the optical power transmitted by the N/T is below specification, there is
very little that can be done. Either the network transmitter is defective or
the connector is dirty. Try cleaning the interface using a can of
compressed air, as the problem may simply be dirt. However, be advised
that this may lodge the dirt even more firmly into the connector.
b) If cleaning the interface with canned air does not clear the reading, use a
fiber scope/camera kit to inspect the female connector of the module. If
the connector surface still appears dirty, clean the connector again.
c) Inspect the connectors with a fiber scope. If the connectors still appear
dirty, return the unit to ADVA Optical Networking for repair. Please be
advised, however, that cleaning dirty connectors is not covered under the
product's warranty.
Step 4 If the channel module is not connected to an OPPM (Optical Path Protection
switch Module), proceed to Step 5.
If the channel module is connected to an OPPM, use the measurements you
have already taken to check the loss over the OPPM. In this case, we need to
determine how much light is lost over both line NW and line NE paths.
If the loss from going into the network link is within the limits specified in the
Module and System Specification, proceed to the next step.
If the loss exceeds the limits, clean the OPPM connectors. If this does not
resolve the issue, return the OPPM to ADVA Optical Networking for repair.
Step 5 We need to determine how much loss is induced as the signal passes into and
out of the CSM (Channel Splitter Module). If the power difference between the
channel module's N/T (or OPPM NE/NW) and the CSM N/M interface is within
the limits indicated in the Module and System Specification, proceed to Step 6.
However, if the loss exceeds the limit, the problem may be either at the cable
that connects the channel module/OPPM to the CSM, or with the CSM M
interface.
a) To check whether the cable is faulty, measure the loss over the cable. If
you lack the appropriate adaptors to connect the cable to a power meter,
try connecting a working cable instead of the suspected cable. If the loss
is still significant with the working cable, there is a problem with the
passive module.
b) Clean the N/M interface, as well as the interface connecting the C/M
interface to the channel module/OPPM. If this does not resolve the issue,
return the MDXM to ADVA Optical Networking for repair.
If there is a power gain through the CSM instead of a loss, there may be
multiple channel modules/OPPMs connected to the CSM with their
network transmitters turned ON. When measuring the loss through the
CSM N/M interface, ensure that only one channel module is transmitting a
signal.
Step 6 If the CSM is not connected to an OPPM (Optical Path Protection switch
Module), proceed to Step 7.
If the CSM is connected to an OPPM, use the measurements you have
already taken to check the loss over the OPPM.
54 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
In this case, we need to determine how much light is lost over both line NW
and line NE paths. If the loss from going into the network link is within the
limits specified in the Module and System Specification, proceed to the next
step.
If the loss exceeds the limits, clean the OPPM connectors. If this does not
resolve the issue, return the OPPM to ADVA Optical Networking for repair.
Step 7 Use the measurements you have already taken to check the loss over the
GSM (Group Splitter Module). If no GSM is installed, please proceed to Step 8.
If this group contains multiple channels and only one channel exhibits power
levels which are not in specification, please proceed to Step 8, since the GSM
is probably not the root cause.
a) If the loss from the CSM N/M interface (or OPPM) to the GSM N/M
interface is within the limits indicated in the Module and System
Specification, then this GSM group is functioning correctly. Note,
however, that you need to measure the loss across the same group which
is experiencing poor power measurements.
b) If the loss across the GSM is too high, despite all attempts to clean its
interfaces, return it to ADVA Optical Networking for repair.
If there is a power gain over the GSM, channels in another group may be
transmitting optical power through the system. Ensure only one channel is
present when measuring loss over the GSM.
Step 8 Use the measurements you have already taken to check the loss over the
2BSM (Band Splitter Module). If no 2BSM is installed, please proceed to Step
9.
If this group contains multiple channels and only one channel exhibits power
levels which are not in specification, please proceed to Step 9, since the
2BSM is probably not the root cause.
a) If the loss from the GSM N/M interface to the 2BSM N/M interface is
within the limits indicated in the Module and System Specification, then
this 2BSM is functioning correctly. Note, however, that you need to
measure the loss across the same group which is experiencing poor power
measurements.
b) If the loss across the 2BSM is too high, despite all attempts to clean its
interfaces, return it to ADVA Optical Networking for repair.
If there is a power gain over the 2BSM, channels in another group/band
may be transmitting optical power through the system. Ensure only one
channel is present when measuring loss over the 2BSM.
Step 9 Use the measurements you have already taken to check the loss over the
CLSM (C-band/L-band Splitter Module). If no CLSM is installed, please
proceed to Step 10.
If multiple channels are running over the C band and/or the L band, and only
one channel exhibits power levels which are not in specification, please
proceed to Step 10, since the CLSM is probably not the root cause,
a) If the loss from the 2BSM N/M interface to the CLSM N/M interface is
within the limits indicated in the Module and System Specification, then
this CLSM is functioning properly. Note, however, that you need to
measure the loss across the same band which is experiencing poor power
measurements.
b) If the loss across the CLSM is too high, despite all attempts to clean its
interfaces, return it to ADVA Optical Networking for repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 55
If there is a power gain over the CLSM, channels in another group/band
may be transmitting optical power through the system. Ensure only one
channel is present when measuring loss over the CLSM.
Step 10 Use the measurements you have already taken to check the loss over the
OSFM (Optical Supervisory Channel Filter Module). If no OSFM is installed,
please proceed to Step 11.
If multiple channels are running over the system, and only one channel exhibits
power levels which are not in specification, please proceed to Step 11, since
the OSFM is probably not the root cause,
a) If the loss from the CLSM N/M interface to the OSFM N/M interface is
within the limits indicated in the Module and System Specification, then
this OSFM is functioning properly.
b) If the loss across the OSFM is too high, despite all attempts to clean its
interfaces, return it to ADVA Optical Networking for repair.
If there is a power gain over the OSFM, channels in another group/band or
the 1630nm Optical Supervisory Channel coming from the OSCM may be
transmitting optical power through the system. Ensure only one channel is
present when measuring loss over the OSFM. Disconnect the OSCM from
the OSFM.
Step 11 Use the measurements you have already taken to check the loss over the
RSM (Remote Switch Module) or VSM (Versatile Switch Module). If an RSM
or VSM is not present, proceed to Step 12.
In this case, we need to determine how much light is lost over both line NW
and line NE paths. If the loss from going into the network link is within the
limits indicated in the Module and System Specification, proceed to the next
step. If the loss exceeds the limits, the RSM or VSM may be defective.
Step 12 Network Link. If the loss on the network link is within the limits specified in the
Module and System Specification for the given configuration, proceed to Step
13. Please note that you need to check each fiber used on the network link.
If the loss on the network link is too high, clean the interfaces into the network
link. If the loss still exceeds the allowed range, contact the service provider
who supplied the link.
Step 13 Network side of the network link. If an RSM or VSM is not present, please
proceed to Step 14.
a) If you have not already done so, measure the optical power coming into the
RSM or VSM on both NW and NE links, and the loss through the RSM or
VSM when on a selected link.
b) If the loss through the incoming side of the RSM or VSM exceeds the
limits specified in the Module and System Specification, even after all
attempts to clean its interfaces, return it to ADVA Optical Networking for
repair.
56 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
b) If the loss through the OSFM exceeds the limits specified in the Module
and System Specification, even after all attempts to clean its interfaces,
return it to ADVA Optical Networking for repair.
Step 15 If a CLSM is not present, proceed to Step 16.
a) If you have not already done so, measure the loss through the CLSM on
the incoming patch which is experiencing problems.
b) If the loss through the CLSM exceeds the limits specified in the Module
and System Specification, even after all attempts to clean its interfaces,
return it to ADVA Optical Networking for repair.
Step 16 If a GSM is not present, proceed to Step 17.
a) If you have not already done so, measure the loss through the GSM on the
incoming patch which is experiencing problems.
b) If the loss through the GSM exceeds the limits specified in the Module and
System Specification, even after all attempts to clean its interfaces, return
it to ADVA Optical Networking for repair.
Step 17 If an OPPM is not present, please proceed to Step 18.
a) If you have not already done so, measure the optical power coming into the
OPPM on both NW and NE links, and the loss through the OPPM when on
a selected link.
b) If the loss through the incoming side of the OPPM is within the limit
specified in the Module and System Specification, proceed to the next
step.
If the loss exceeds the limit, clean the OPPM connectors. If this does not
resolve the issue, return the OPPM to ADVA Optical Networking for repair.
Step 18 If you have not already done so, measure the loss through the CSM (CxD) for
the channel(s) experiencing problems. Then execute the following steps:
a) Combine the loss from the CxM with the loss through the CxD for each
channel measured. That is, add the loss of the CxM for channel 1 to the
loss on the CxD for channel 1.
b) If the loss through either the CxM or CxD exceeds the limits specified in
the Module and System Specification, even after all attempts to clean its
interfaces, return it to ADVA Optical Networking for repair.
Step 19 If an OPPM is not present, please proceed to Step 20.
a) If you have not already done so, measure the optical power coming into the
OPPM on both NW and NE links, and the loss through the OPPM when on
a selected link.
b) If the loss through the incoming side of the OPPM is within the limit
specified in the Module and System Specification, proceed to the next
step.
If the loss exceeds the limit, clean the OPPM connectors. If this does not
resolve the issue, return the OPPM to ADVA Optical Networking for repair.
Step 20 Network receiver for the module. If you have not already done so, measure
the power received by the channel module's network receiver. Please
remember to include the patch cable from the CSM (CxD) or OPPM to the
channel module, as this cable can be faulty. Excluding it may be mean ignoring
the root cause of the issue you are experiencing.
a) If the received optical power is within the channel module's specification,
proceed to Step 21.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 57
b) If the received optical power is not within specification, measure the
optical power coming from the CSM (CxD) or OPPM.
The difference between the power reading from the CSM (CxD) or OPPM
and the power reading from the end of the cable which plugs into the
module's network receiver is the loss induced by the cable.
c) If the loss induced by this cable is significantly greater than 1 dB, repeat
step (b) with another cable of the same or longer length. If both cables
exhibit losses significantly greater than 1 dB, the mechanism you are
using for measurement may be inducing loss. Verify your measurement
tools and search for a cable that has the desired loss of 1 dB or less.
d) If the cable does not induce significant loss and the power coming into the
network receiver is still not within specification, please contact your ADVA
Optical Networking Technical Services Representative for assistance.
Step 21 The only remaining aspect of the light path is the client transmitter back to the
application. If the optical power emitted by the module's client transmitter is
within the channel module's specification, proceed to Step 22.
If the optical power is significantly below the channel module's specification,
clean the interface. If the optical power remains significantly below
specification, return the module to ADVA Optical Networking for repair.
Step 22 If the power received by the application exceeds the application's
specification, follow these steps:
a) Calculate the difference between the optical power transmitted by the FSP
3000R7 channel module and the power level received by the application.
Usually, there is plenty of margin in the ADVA Optical Networking
specification for patch field loss, with the possible exception of the TDM
module, which only allows for a few dB of loss.
b) If only a few dB of loss is induced by the cable and connections between
the FSP 3000R7 channel module and the application, and this causes the
application to exceed specification, clean the connections between the
application and the FSP 3000R7. If the application continues to exceed
specfication, contact your ADVA Optical Networking Technical Services
Representative for assistance.
c) If the loss induced by the patch field between the FSP 3000R7 channel
module and the application is significantly greater than 2 dB, follow the
light either from the application back to the FSP 3000R7, or from the FSP
3000R7 to the application. In either case, take power measurements at
each patch field until you locate the connection or cable which induces the
undesired loss.
If you cannot locate the faulty connection or cable, contact your ADVA Optical
Networking Technical Services Representative.
58 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 3
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 59
Troubleshooting Shelves
Troubleshooting Shelves
This section addresses LED indicators and troubleshooting guidelines for all available
shelves. Refer to these subsections for appropriate information of each shelf:
“SH1HU-F/2DC, SH1HU-HP/2DC and SH1HU-HP/E-TEMP/2DC Shelf LEDs” on p. 60
“SH1HU-R(/PF) Shelf LEDs” on p. 68
“SH7HU(-R) Shelf LEDs” on p. 75
“SH9HU and SHX9HU Shelf LEDs” on p. 81
“OTDR Shelf LEDs” on p. 87
60 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
These subsections address LED indicators and troubleshooting guidelines for the
SH1HU-F/2DC, SH1HU-HP/2DC and SH1HU-HP/E-TEMP/2DC shelves.
“SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Fan Status LED” on
p. 62
“SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Slot Status LEDs”
on p. 63
“SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Power Status LEDs”
on p. 65
“SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Network Element
Status LEDs” on p. 66
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 61
Troubleshooting Shelves
If multiple fans malfunction or fail, Service Personnel must replace the shelf within 48 hours after failure.
To restore system cooling, ensure that the replacement procedure does not exceed 3 minutes! To replace a
shelf, refer to “Replacing an SH1HU Shelf” on p. 752.
62 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
Before you start with troubleshooting be sure that the admin status on the affected module is set
to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 2 on p. 64, please contact your
ADVA Optical Networking Technical Services Representative.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 63
Troubleshooting Shelves
Red Database Mismatch Check if the module power LED (P) lights up
or green.
Module major and critical
• If the module power LED lights up red, a
alarms
hardware error has occurred and the module
has to be replaced.
• If the module power LED lights up green,
but the slot status LED lights up red, check
the fault management table.
Off flashing to The installed module does 1 Compare the provided module in the
red not match the provisioned management with the installed module in
module in the database. the slot.
2 Delete the incorrect module from the
management and provision the installed
module.
64 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
If your module has a power LED status that is not represented in Table 3, please contact your
ADVA Optical Networking Technical Services Representative.
Note
pwr1 Red An overload of circa 110% is A hardware error has occurred. Return the
reached. SH1HU shelf to ADVA Optical Networking.
Yellow The maximum output power is Check the power connection according to the
reached or exceeded. SH1HU power supply specification.
pwr2 Red An overload of circa 110% is A hardware error has occurred. Return the
reached. SH1HU shelf to ADVA Optical Networking.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 65
Troubleshooting Shelves
pwr2 Yellow The maximum output power is Check the power connection according to the
reached or exceeded. SH1HU power supply specification.
The NE Status LEDs (critical, major, minor) are active only on the master shelf, i.e. only once for
a network element. The NE status LEDs of the remaining shelves within the network element
will be off.
Note
The three LEDs indicate a failure of the network element. Only the highest failure level within the NE will be
indicated. Therefore, only one of the three LEDs is lit at a given time.
Table 4 on p. 67 describes the cause of the status that each color of the NE status LED indicators represents and
the recommended troubleshooting steps. If there is no failure of the network element, the three LEDs are lit
green.
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
If your module has an LED status that is not represented in Table 4 on p. 67, please contact your
ADVA Optical Networking Technical Services Representative.
Note
66 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Red A critical error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
Red A major error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a major error.
Yellow A minor error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a minor error.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 67
Troubleshooting Shelves
Refer to these subsections describing the different LEDs and their behavior of the
SH1HU-R(/PF) shelves.
“SH1HU-R(/PF) Fan Status LED” on p. 69
“SH1HU-R(/PF) Slot Status LEDs” on p. 70
“SH1HU-R(/PF) Power Status LEDs” on p. 72
“SH1HU-R(/PF) Network Element Status LEDs” on p. 73
68 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
If a fan in an SH1HU-R malfunctions or fails, Service Personnel must replace the shelf within 48 hours
after failure. To restore system cooling, ensure that the replacement procedure does not exceed 3 minutes!
To replace a shelf, refer to “Replacing an SH1HU Shelf” on p. 752.
If a fan in an SH1HU-R/PF malfunctions or fails, Service Personnel must replace the fan unit within 48
hours after failure. To maintain system cooling, ensure the corresponding fan module slot does not remain
empty for longer than 1 minute during the replacement process! To replace a fan unit, refer to “Replacing a
FAN/1HU” on p. 742.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 69
Troubleshooting Shelves
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
Before you start with troubleshooting be sure that the admin status on the affected module is set
to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 6, please contact your ADVA
Optical Networking Technical Services Representative.
Note
70 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Red Database Mismatch Check if the module power LED (P) lights up
or green.
Module major and critical
• If the module power LED lights up red, a
alarms
hardware error has occurred and the
module has to be replaced.
• If the module power LED lights up green,
but the slot status LED lights up red,
check the fault management table.
Off flashing to The installed module does not 1 Compare the provided module in the
red match the provisioned module management with the installed module in
in the database. the slot.
2 Delete the incorrect module from the
management and provision the installed
module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 71
Troubleshooting Shelves
If your module has a power LED status that is not represented in Table 7 on p. 72, please contact
your ADVA Optical Networking Technical Services Representative.
Note
PSU1 Red An overload of circa 110% is reached. A hardware error has occurred. Return the
SH1HU shelf to ADVA Optical
This unit is not receiving DC power, Networking.
but the redundant power feed provides
power to the shelf.
Yellow The maximum output power is reached Check the power connection according to
or exceeded. the SH1HU power supply specification.
Off DC power source connected to power 1 Check the power connection. If power
feed 1 has failed. connection is OK, a hardware error
has occurred.
2 Return the shelf to ADVA Optical
Networking.
If the polarity for connecting the power
cord has not been considered, connect the
power supply to a system safety ground
lead.
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Troubleshooting Shelves
PSU2 Red An overload of circa 110% is reached. A hardware error has occurred. Return the
SH1HU shelf to ADVA Optical
This unit is not receiving DC power, Networking.
but the redundant power feed provides
power to the shelf.
Yellow The maximum output power is reached Check the power connection according to
or exceeded. the SH1HU power supply specification.
Off DC power source connected to power 1 Check the power connection. If power
feed 2 has failed. connection is OK, a hardware error
has occurred.
2 Return the shelf to ADVA Optical
Networking.
If the polarity for connecting the power
cord has not been considered, connect the
power supply to a system safety ground
lead.
The NE Status LEDs (critical, major, minor) are active only on the master shelf, i.e. only once for
a network element. The NE status LEDs of the remaining shelves within the network element
will be off.
Note
The three LEDs indicate a failure of the network element. Only the highest failure level within the NE will be
indicated. Therefore, only one of the three LEDs lights up at the same time.
Table 8 describes the cause of the status that each color of the NE status LED indicators represents and the
solution for troubleshooting. If there is no failure of the network element, the three LEDs light up green.
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 73
Troubleshooting Shelves
If your module has an LED status that is not represented in Table 8, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Red A critical error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
Red A major error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
Yellow A minor error detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
74 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Refer to these subsections describing the different LEDs and their behavior of the
SH7HU shelf and SH7HU-R shelf.
“SH7HU(-R) Fan Status LEDs” on p. 76
“SH7HU(-R) Slot Status LEDs” on p. 77
“SH7HU(-R) Network Element Status LEDs” on p. 79
For information about the shelf power status, refer to “Troubleshooting Power Supply
Units” on p. 88.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 75
Troubleshooting Shelves
If a fan malfunctions or fails, Service Personnel must replace the fan unit within 48 hours after failure. To
restore system cooling, ensure that the replacement procedure does not exceed 3 minutes! To replace a fan
unit, refer to “Replacing a FAN/Plug-In” on p. 737.
76 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
Before you start with troubleshooting be sure that the admin status on the affected module is set
to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 10 on p. 78, please contact
your ADVA Optical Networking Technical Services Representative.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 77
Troubleshooting Shelves
Red Database Mismatch Check if the PSU Power LED (P) lights up
or green.
Module major and critical
• If the PSU Power LED lights up red, a
alarms
hardware error has occurred and the
module has to be replaced.
• If the PSU Power LED lights up green,
but the slot status LED lights up red,
check the fault management table.
Off flashing to The installed module does not 1 Compare the provided module in the
red match the provisioned module management with the installed module in
in the database. the slot.
2 Delete the incorrect module from the
management and provision the installed
module.
78 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
The NE Status LEDs (critical, major, minor) are active only on the master shelf, i.e. only once for
a network element. The NE status LEDs of the remaining shelves within the network element
will be off.
Note
The three LEDs indicate a failure of the network element. Only the highest failure level within the NE will be
indicated. Therefore, only one of the three LEDs lights up at the same time.
Table 11 describes the cause of the status that each color of the NE status LED represents and the solution for
troubleshooting. If there is no NE fail, the three LEDs are lit green.
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
If your module has an LED status that is not represented in Table 11, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Red A critical error is detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 79
Troubleshooting Shelves
Red A major error is detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
Yellow A minor error is detected as Check the status of the modules in the fault
highest severity in the NE. management table.
At least one of the modules
has a critical error.
80 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Refer to these subsections for SH9HU and SHX9HU shelf LED troubleshooting
guidelines:
“SH9HU and SHX9HU Fan Status LEDs” on p. 82
“SH9HU and SHX9HU Slot Status LEDs” on p. 83
“SH9HU and SHX9HU Network Element Status LEDs” on p. 85
For more information about CEM/9HU LED troubleshooting, refer to “CEM/9HU” on
p. 411.
For details about the shelf power status, refer to “Troubleshooting Power Supply Units” on
p. 88. The Module and System Specification identifies the power supply units supported
by each shelf.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 81
Troubleshooting Shelves
If a fan malfunctions or fails, Service Personnel must replace this faulty fan module within 48 hours after
failure. To maintain system cooling, ensure the corresponding fan tray slot does not remain empty for longer
than 1 minute during the replacement process. To replace a fan module, refer to “Replacing a FAN/9HU or
FAN/X9HU” on p. 739.
82 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
Status Red Fan speed has Check the fault being reported by the faulty fan, by selecting
deviated by 30% FAN-x-y FAN9HU (SH9HU shelf) or FAN-x-y FANXHU
from the target (SHX9HU shelf), where x is the shelf number and y is the
speed or has failed. fan number.
If the fault is VOLTANR:
Yellow The fan speed has
1 Verify that the main supply feeding the associated
deviated from the
power supply units is operating within specifications.
target speed by over
15%, or the voltage 2 Verify that the power supply modules have not failed,
applied to the fan and that the shelf is equipped according to engineering
exceeds guidelines for power consumption with respect to the
specifications. power supply modules used within the shelf.
3 If there are multiple modules within the same shelf
reporting this condition, replace the associated power
supply units.
4 If there are multiple fan modules within the same shelf
but only one is reporting this condition, replace that
module.
Or, if the FANANR condition is raised, replace the fan at the
earliest opportunity.
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
Before you start with troubleshooting, be sure that the admin status on the affected module is set
to “Maintenance”.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 83
Troubleshooting Shelves
If your module has an LED status that is not represented in Table 13, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Off flashing to The installed module does not 1 Check if the module displayed in the
red match the provisioned module NED is the same type as the one
in the database. installed.
2 If a mismatch exists, delete the incorrect
module from the NED and provision the
installed module.
84 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
The NE Status LEDs (critical, major, minor) are active only on the master shelf, i.e. only once for
a network element. The NE status LEDs of the remaining shelves within the network element
will be off.
Note
The three LEDs indicate a failure of the network element. Only the highest failure level within the NE will be
indicated. Therefore, only one of the three LEDs is lit red, yellow or is off at any given time. The three LEDs are lit
green when no failures exist at the NE. Table 14 addresses LED troubleshooting guidelines for the SH9HU and
SHX9HU NE status LEDs.
Before you start with troubleshooting, ensure that the NE is operating with the required NCU
software and module firmware. For details on updating NCU software and module firmware,
refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update
Note Actions” on p. 628.
If your module has an LED status that is not represented in Table 14, please contact your ADVA
Optical Networking Technical Services Representative.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 85
Troubleshooting Shelves
Red A critical error is detected as 1 Check the NED alarm list to determine which
highest severity in the NE. module(s) has the critical failure condition(s).
At least one of the modules 2 Follow the troubleshooting guidelines specified
has a critical error. in the “Alarm and Event List” on p. 783.
Red A major error is detected as 1 Check the NED alarm list to determine which
highest severity in the NE. module(s) has the major failure condition(s).
At least one of the modules 2 Follow the troubleshooting guidelines specified
has a major error. in the “Alarm and Event List” on p. 783.
Yellow A minor error is detected as 1 Check the NED alarm list to determine which
highest severity in the NE. module(s) has the minor failure condition(s).
At least one of the modules 2 Follow the troubleshooting guidelines specified
has a minor error. in the “Alarm and Event List” on p. 783.
86 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Shelves
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 87
Troubleshooting Power Supply Units
Do not open the power supply unit under any circumstances! There
are no user-serviceable parts inside. A faulty unit should be
returned to ADVA Optical Networking for repair.
WARNING
This section contains the following subsections, describing the LED behavior of
exchangeable power supply units and their variants:
“PSU/1HU-R-AC and PSU/1HU-R-DC-200” on p. 89
including the PSU/1HU-R-AC-200 variant
“PSU/7HU-AC and PSU/9HU-AC” on p. 90
including the PSU/7HU-AC-HP variant
“PSU/7HU-DC, PSU/7HU-DC-HP, PSU/7HU-DC-800, PSU/X9HU-DC-800, and
PSU/9HU-DC” on p. 91
including the PSU/7HU-DC-HP variant
“PSU/7HU-R-DC” on p. 92
including the PSU/7HU-R-DC-HP variant
88 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Power Supply Units
If your module has an LED status that is not represented in Table 15, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Hazardous voltage! Always disconnect the power cord from the appliance coupler before
removing the PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200 from the shelf.
WARNING
Yellow 90% load achieved The PSU is operating close to its limits. Check if the
power consumption can be reduced. Do not introduce any
additional hardware which might increase the power
consumption.
Off Input power failure Make sure the PSU is supplied the correct power level.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 89
Troubleshooting Power Supply Units
If your module has an LED status that is not represented in Table 16, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Hazardous voltage!
Always disconnect the AC power cord from the appliance coupler, before removing the
PSU/7HU-AC or PSU/9HU-AC from the shelf.
WARNING
P Red An overload of 100% to A hardware error has occurred. Return the PSU to
110% is reached. ADVA Optical Networking.
This unit is not receiving A hardware error has occurred. Return the PSU to
AC power, but the ADVA Optical Networking.
redundant power supply
unit provides AC power to
the shelf.
Off Main supply has failed. No 1 Check the power connection. If the power
AC power is provided to connection is operational, a hardware error
the shelf. has occurred.
2 Return the PSU to ADVA Optical
Networking.
90 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Power Supply Units
If your module has an LED status that is not represented in Table 17, please contact your ADVA
Optical Networking Technical Services Representative.
Note
When connecting dual DC power sources, both sources must be the same polarity. Opposite-polarity
sources will damage the unit.
Hazardous voltage! Always disconnect the DC power cord from the terminal block before
removing the PSU from the shelf.
WARNING
P Red An overload of circa 110% is A hardware error has occurred. Return the
reached. PSU to ADVA Optical Networking.
This unit is not receiving DC 1 Check the power connection and ensure
power, but the redundant power the power feed is operational.
supply unit provides power to the 2 If the issue persists, a hardware error has
shelf. occurred. Return the PSU to ADVA
Optical Networking.
Yellow The maximum output current has Check the power connection according to the
been reached or exceeded. PSU specification.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 91
Troubleshooting Power Supply Units
P Off DC power source has failed or the 1 Check the power connection and ensure
polarity for connecting the power the power feed is operational.
cord has not been considered. No 2 If the issue persists, a hardware error has
power is provided to the shelf occurred. Return the PSU to ADVA
Optical Networking.
If the polarity for connecting the power cord
has not been considered, connect the power
supply to a system safety ground lead.
PSU/7HU-R-DC
The PSU/7HU-R-DC is available in the following variants:
• PSU/7HU-R-DC
• PSU/7HU-R-DC-HP
The PSU/7HU-R-DC(-HP) has a single tri-color LED indicator marked “P”. The LED is located on the faceplate of
each PSU.
Please follow the troubleshooting steps in Table 18 on p. 93 based upon the states of the LEDs.
If your module has an LED status that is not represented in Table 18 on p. 93, please contact
your ADVA Optical Networking Technical Services Representative.
Note
When connecting dual DC power sources, both sources must be the same polarity. Opposite-polarity
sources will damage the unit.
Hazardous voltage! Always turn off the corresponding power switch of the DC power
source that is connected to the faulty PSU/7HU-R-DC(-HP) before removed from the
shelf.
WARNING
92 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Power Supply Units
P Red An overload of circa 110% is reached. A hardware error has occurred. Replace
the PSU as described in “Replacing a
This unit is not receiving DC power, PSU/7HU-R-DC or PSU/7HU-R-DC-HP”
but the redundant power supply unit on p. 716 and return the PSU to ADVA
provides power to the shelf. Optical Networking.
Yellow The maximum output current has Check the power connection according to
been reached or exceeded. the PSU specification.
Off DC power source has failed or the 1 Check the power connection. If power
polarity for connecting the power cord connection is OK, a hardware error
has not been considered. No power is has occurred.
provided to the shelf. 2 Replace the PSU as described in
“Replacing a PSU/7HU-R-DC or
PSU/7HU-R-DC-HP” on p. 716 and
return the PSU to ADVA Optical
Networking.
If the polarity for connecting the power
cord has not been considered, connect the
power supply to a system safety ground
lead.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 93
Troubleshooting Power Supply Units
94 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 4
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 95
Troubleshooting Core Type TDM Channel Modules
96 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
4TCC-PCN-2G1U+2G5
This subsection will help you resolve issues that can be experienced on 4TCC-PCN-2G1U+2G5 modules.
It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T, N/R West, N/R
East and N/T West, N/T East interfaces are within ADVA Optical Networking specifications and that you have
verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client
interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
4TCC-PCN-2G1U+2G5 modules in a link are synchronized, the network link is up. The network
interface LEDs light up solid green or blink green depending on the configured transmission
CAUTION
mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW, or Regenerator 1-Way.
Before you start with troubleshooting, be sure that the current firmware package is installed on
the 4TCC-PCN-2G1U+2G5 module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be configured in the same transmission mode to
guarantee proper function.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 19 on p. 98, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 19 on p. 98 based upon the states of the LEDs.
The 4TCC-PCN-2G1U-2G5 has eight LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, “NW” and “NE to indicate the interface status
This module has 4 client interfaces (C1 to C4). The LED status in Table 19 on p. 98 refers to one client interface
(Cx) as an example for all client interfaces on the module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 97
Troubleshooting Core Type TDM Channel Modules
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow blinking Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the version listed
on the NCU. If they are different,
update the SCU firmware as
described in “Performing Other
Software Update Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In case the module is installed and
provisioned, check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”.
98 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Pin max too high, receiver damage Measure the optical input power on the
threshold exceeded. receiver connector and compare the
measured value with the channel
module/pluggable transceiver
specification.
Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 99
Troubleshooting Core Type TDM Channel Modules
Cx Yellow Optical Input Power out of range Measure the optical input power on the
receiver connector.
Compare the measured value with the
channel module/pluggable transceiver
specification.
Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of frame - No frame sync Verify that the provisioned service type
detected matches the incoming signal type.
Check optical power measurements.
Refer to the procedure in “Finding Your
Problem - Follow the Light” on p. 53 in
this document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document..
minimum level is detected at the
input.
100 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Cx Off flashing to Pluggable transceiver mismatch – Compare the supported data rates of the
red None of the data rates supported board with the pluggable transceiver
by the installed pluggable data rates.
transceiver match the data rates Install the correct pluggable transceiver.
supported by the channel module.
NW, NE Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
and interface provisioned, then the
pluggable transceiver was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 101
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
102 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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NW, NE Yellow off for ALS pulse received. Network link is not coming up.
500 ms 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Green flashing Interface in a protection group and No action is required - Channel module
to off running error free (i.e. interface is is working in the Transmission Mode
capable of taking over traffic). “Multiplexer NE & NW”
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 103
Troubleshooting Core Type TDM Channel Modules
4TCC-PCTN-2G7+10G
This subsection will help you resolve issues that can be experienced on the 4TCC-PCTN-2G7+10G.
This module is available in different variants that are described in the Hardware Description.
It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T and the network
interface are within ADVA Optical Networking specifications and that you have verified that the application
wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding
Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
4TCC-PCTN-2G7+10G module are synchronized in a link the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 4TCC-PCTN-2G7+10G module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 20 on p. 105, please contact
your ADVA Optical Networking Technical Services Representative.
Note
Scrambling of virtual facilities can be enabled or disabled on this module. Enabled is according to standard.
Notice that the default setting is disabled. If the modules at each end of the link are configured differently, this will
result in ODU-AIS or SD-ODU on all four VCHs. To fix: ensure that the setting is the same at both ends of the
link. Use the "Facility Scramble" field on the module’s Config tab.
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 20 on p. 105 based upon the states of the LEDs.
The 4TCC-PCTN-2G7+10G features seven LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4” and “N” to indicate the interface status
This module has 4 client interfaces (C1 to C4). The LED states in Table 20 on p. 105 refer to one client interface
(Cx) as an example for all client interfaces on the module.
104 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return this
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow blinking Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 105
Troubleshooting Core Type TDM Channel Modules
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
106 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 107
Troubleshooting Core Type TDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
N Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
108 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 109
Troubleshooting Core Type TDM Channel Modules
N Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to “Finding
Your Problem - Follow the Light” on
p. 53 in this document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also
may be due to failure/degeneration
of an internal component or splice.
Yellow flashing Module is acting as standby in There seems to be a problem with the
to off channel card protection and fiber connectivity of the protection path.
protection path is not available. Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
110 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
4TCC-PCTN-10G+40G-L#DC
This subsection will help you resolve issues that can be experienced on the 4TCC-PCTN-10G+40G-L#DC.
It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T and the network
interface are within ADVA Optical Networking specifications and that you have verified that the application
wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding
Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and far-end 4TCC-
PCTN-10G+40G-L#DC modules are synchronized in a link, the network link is up and the
CAUTION network interface LED will light up solid green.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 111
Troubleshooting Core Type TDM Channel Modules
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 4TCC-PCTN-10G+40G-L#DC module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 21, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The multi-frame alignment signal is not included when creating ODU-AIS on 4TCC-PCTN-
10G+40G-L#DC channel modules. A LOM will be raised and any allowed traces are not usable
during ODU-AIS insertion.
Note
Please follow the troubleshooting steps in Table 21, based upon the states of the LEDs.
The 4TCC-PCTN-10G+40G-L#DC features seven LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4” and “N” to indicate the interface status
This module has 4 client interfaces (C1 to C4). The LED states in Table 21 refer to one client interface (Cx) as an
example for all client interfaces on the module.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, the module
P Yellow Power is abnormal. should be returned to ADVA Optical
Off Power failure. Networking for repair.
112 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow blinking Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In case the module is installed and
provisioned, check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 113
Troubleshooting Core Type TDM Channel Modules
Cx Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
114 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Cx Yellow Optical Input Power out of range 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 115
Troubleshooting Core Type TDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
N Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
116 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 117
Troubleshooting Core Type TDM Channel Modules
N Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to the
procedure in “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Yellow flashing Module is acting as standby in There seems to be a problem with the
to off channel card protection and fiber connectivity of the protection path.
protection path is not available. Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
118 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 119
Troubleshooting Core Type TDM Channel Modules
10TCC-PCN-2G7US+10G
This subsection will help you resolve issues that can be experienced on the 10TCC-PCN-2G7US+10G.
It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are
within ADVA Optical Networking specifications and that you have verified that the application wavelength is the
same as the wavelength for the client SFP interface. If not, refer to “Finding Your Problem - Follow the Light” on
p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you will destroy the module being tested. As soon as the near-end and the far-end
10TCC-PCN-2G7US+10G module are synchronized in a link the network link is up and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current software package is installed on
the 10TCC-PCN-2G7US+10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the administrative state on the affected
module is configured to “Maintenance”.
Note
The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more
information about this parameter, refer to the Management Data Guide.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical
Networking will not function properly. Depending on the channel module type, Rx and Tx of the
affected interfaces may be disabled automatically or not. Only approved SFPs/XFPs will
CAUTION
guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 22 on p. 121, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection will need to be completed on both sides of the link. Please follow the troubleshooting
steps in Table 22 on p. 121 based upon the states of the LEDs.
The 10TCC-PCN-2G7US+10G features fourteen LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, C5”, “C6”, “C7”, “C8”, “C9”, “C10”, "NW", and “NE” to indicate the interface status
This module has 10 client interfaces (C1 to C10). The LED states in Table 22 on p. 121 refer to one client
interface (Cx) as an example for all client interfaces on the module.
120 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card initialization Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 121
Troubleshooting Core Type TDM Channel Modules
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Red flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
off None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
122 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range. 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 123
Troubleshooting Core Type TDM Channel Modules
Cx Yellow Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Yellow flashing In a client channel card protection Refer to “Finding Your Problem - Follow
to off configuration, the protection path the Light” on p. 53 in this document.
corresponding to this standby port
is unavailable.
124 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
NW, NE Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Red flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
off None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 125
Troubleshooting Core Type TDM Channel Modules
NW, NE Yellow Optical Input Power out of range. 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Yellow off for ALS pulse received or detected. Network link is not coming up.
500 ms 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
126 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
10TCC-PCTN-4GU(S)+10G
This subsection will help you resolve issues that can be experienced on the 10TCC-PCTN-4GU+10G and
10TCC-PCTN-4GUS+10G.
The modules are available in different variants that are described in the Hardware Description.
It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are
within ADVA Optical Networking specifications and that you have verified that the application wavelength is the
same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding Your Problem -
Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
10TCC-PCTN-4GU(S)+10G modules are synchronized in a link, the network link is up and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10TCC-PCTN-4GU(S)+10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 127
Troubleshooting Core Type TDM Channel Modules
If your module has an LED status that is not represented in Table 23 on p. 128, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 23 on p. 128 based upon the states of the LEDs.
The 10TCC-PCTN-4GU(S)+10G features thirteen LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, C5”, “C6”, “C7”, “C8”, “C9”, “C10” and “N” to indicate the interface status
This module has 10 client interfaces (C1 to C10). The LED states in Table 23 on p. 128 refer to one client
interface (Cx) as an example for all client interfaces on the module.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, the module
P Yellow Power is abnormal. should be returned to ADVA Optical
Off Power failure Networking for repair.
Mod Yellow Communication between protected Check the Config tab on the port
channel modules associated with the protection and verify
has failed. that the module AIDs for the protected
modules are correct.
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still flashing yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
128 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Mod Off Module admin state is disabled. 1 If the module is installed and
provisioned, check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Optical Input Power out of range 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
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Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
N Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
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N Yellow Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also
may be due to failure/degeneration
of an internal component or splice.
Yellow flashing Module is acting as standby in There seems to be a problem with the
to off channel card protection and fiber connectivity of the protection path.
protection path is not available. Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 133
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Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
10TCC-PCTN-10G+100GB/C modules are synchronized in a link, the network link is up and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10TCC-PCTN-10G+100GB/C module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 24 on p. 135, please contact
your ADVA Optical Networking Technical Services Representative.
Note
134 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 24 on p. 135 based upon the states of the LEDs.
The 10TCC-PCTN-10G+100GB/C features thirteen LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operating status of the module
• For 10G operation, “C1”, “C2”, “C3”, “C4”, C5”, “C6”, “C7”, “C8”, “C9”, “C10” indicates the status of the
respective client interface.
• When C1 through C4 are used for 40G operation, "C1" indicates the logical "OR" of the C1C4 40G client
interface status and the C1 OTL physical layer status, while "C2" through "C4" indicate the physical layer
status of the respective OTL. Similarly, when C5 through C9 are used for 40G operation, "C5" indicates the
logical "OR" of the C6C9 40G client interface status and the C6 OTL physical layer status, while "C7"
through "C9" indicate the physical layer status of the respective OTL.
• “N” to indicate the operating status of the network interface
This module has 10 SFP client interfaces (C1 to C10).
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Red Critical or major equipment alarms Use the network management system to
are raised on the module. view the equipment alarm(s) raised on
this module.
Next, refer to the “Alarm and Event List”
on p. 783 to resolve the alarm condition
(s).
Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
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Mod Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still flashing yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
136 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Cx Yellow Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (by
installing appropriate attenuators) to
meet the Optical Input Power
requirements.
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Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
1J/SM/4CS-#C1270-#C1330/LC/0400
2J/MM50/MPO12-LC08/0300 or J/MM50/MPO12-LC08/1000
138 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Cx Yellow flashing In a client channel card protection Refer to the procedure in “Finding Your
(10G to off configuration, the protection path Problem - Follow the Light” on p. 53 in
traffic) corresponding to this standby port this document.
is unavailable. Either no power is
C1, C6 detected at the input, or a power
(40G level below the defined minimum
traffic) value is detected.
C10 Off A 40G client is active on C6C9. If a 40G client is active on C6C9, no
action is required.
Cx Off A 40G client is active on C1C4 or If C5 or C10 is off and a 40G client is act-
C6C9. ive on C1C4 or C6C9, corrective actions
are not required.
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Troubleshooting Core Type TDM Channel Modules
Off flashing to Pluggable transceiver mismatch 1 Compare the supported data rates of
red (MEA-ACCEPT) – None of the data the board with the pluggable
rates supported by the installed transceiver data rates.
pluggable transceiver match the 2 Install the correct pluggable
data rates supported by the transceiver.
channel module.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded the receiver port and compare the
measured value with the module
input specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
140 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the module network port input
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
142 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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N Off The network channel (facility) has 1 Provision the network channel
not been provisioned. (facility).
2 Enable the network channel (facility)
admin state as described below in
“Change the network channel
(facility) admin state”.
10TCC-PCN-3GSDI+10G
This subsection provides LED troubleshooting guidelines for 10TCC-PCN-3GSDI+10G modules.
It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are
within ADVA Optical Networking specifications and that you have verified that the application wavelength
matches the wavelength for the client SFP interface. If not, refer to “Finding Your Problem - Follow the Light” on
p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you will destroy the module being tested. As soon as the near-end and the far-end
10TCC-PCN-3GSDI+10G module are synchronized in a link, the network link is up and the
CAUTION network interface LED will be lit solid green.
Before you start with troubleshooting, ensure that the current software package is installed on
the 10TCC-PCN-3GSDI+10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the administrative state on the affected
module is configured to “Maintenance”.
Note
The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more
information about this parameter, refer to the Management Data Guide.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 143
Troubleshooting Core Type TDM Channel Modules
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical
Networking will not function properly. Depending on the channel module type, Rx and Tx of the
affected interfaces may be disabled automatically. Only approved SFPs/XFPs will guarantee
CAUTION
the behavior in conjunction with the channel module as specified.
The steps in this subsection will need to be completed on both sides of the link. Please follow the troubleshooting
steps in Table 25 based upon the LED states.
The 10TCC-PCN-3GSDI+10G features fourteen LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, C5”, “C6”, “C7”, “C8”, “C9”, “C10” to indicate the client interface status
• "NW" and “NE” to indicate the network interface status
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card initialization Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking
Off Power failure for repair.
144 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and
compare the measured value with
the channel module/pluggable
transceiver specification.
2 If this port supports two active
unidirectional services, repeat Step
1 for the second service.
3 Adjust the optical input power
(install the appropriate attenuators)
at the receiver(s) to ensure the
optical input power requirements
are met.
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Troubleshooting Core Type TDM Channel Modules
1Only indicated if the client channel entity is cross connected to the network-facing channel entity.
146 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Cx Yellow Optical Input Power out of range. 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 If this port supports two active
unidirectional services, repeat
steps 1 and 2 for the second
service.
4 Adjust the optical input power
(install the appropriate attenuators)
at the receiver(s) to ensure the
optical input power requirements
are met.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the If this port supports two active
input. unidirectional services, repeat this step
for the second service.
Loss of output power - Power non-
existing or below the defined
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also may
be due to failure/degeneration of an
internal component or splice.
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Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates
red None of the data rates supported by of the board with the pluggable
the installed pluggable transceiver transceiver data rates.
match the data rates supported by 2 Install the correct pluggable
the channel module. transceiver.
NW, NE Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
and interface provisioned, then the
pluggable transceiver was removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and
compare the measured value with
the channel module/pluggable
transceiver specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators)
to fulfill the Optical Input Power
requirements.
148 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range. 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators)
to fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also may
be due to failure/degeneration of an
internal component or splice.
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NW, NE Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates
red None of the data rates supported by of the board with the pluggable
the installed pluggable transceiver transceiver data rates.
match the data rates supported by 2 Install the correct pluggable
the channel module. transceiver.
10TCC-PCN-40GU+100G
This subsection provides troubleshooting guidelines for 10TCC-PCN-40GU+100G.
It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are
within ADVA Optical Networking specifications and that you have verified that the application wavelength is the
same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding Your Problem -
Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
10TCC-PCN-40G+100G modules are synchronized, the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10TCC-PCN-40G+100G module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 26 on p. 151, please contact
your ADVA Optical Networking Technical Services Representative.
Note
150 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type TDM Channel Modules
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 26 based upon the states of the LEDs.
Each 10TCC-PCN-40GU+100G module has 16 LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• "Cx" to indicate the operation of the corresponding client interface
• "Nx" to indicate the operation of the network interface
In Table 26, Cx refers to the corresponding client interface, Nx refers to the corresponding network interface.
• If the CFP has a single connector
l "N" LED indicates the status of the network interface
l "N2" LED remains off
l "N3" LED remains off
l "N4" LED remains off
• If the CFP has four connectors
l “N” LED indicates the overall status and the status of the optical transport lane connected to N
l "N2" LED indicates the status of the optical transport lane connected to N2
l "N3" LED indicates the status of the optical transport lane connected to N3
l "N4" LED indicates the status of the optical transport lane connected to N4
• For 10G client services, each interface supports a single client service
l “Cx” (x = 1 through 10) LED indicates the status of the client service connected to the port
When a module is removed, it should not be reinserted for at least 10 seconds to allow residual
power on the module to dissipate.
Note
All LEDs Red A serious error in card ini- Remove and reinsert the module. If the con-
tialization. dition persists, return the module to ADVA
Optical Networking.
P Yellow Power is abnormal.
Mod Yellow Communication failure Using NED, verify that the module AID val-
between channel modules ues for the protected modules are correct.
that use client channel card
protection.
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Mod Yellow blinking Management 1 Check the SCU firmware version, and
to off communication to the compare it to the SCU firmware version
module has failed. as listed on the NCU. If they are
different, update the SCU firmware, as
described in “Performing Other Software
Update Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
152 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Yellow flashing In a client channel card pro- Refer to “Finding Your Problem - Follow the
to off tection configuration, the Light” on p. 53 in this document.
protection path cor-
responding to this standby
port is unavailable.
Off flashing to The installed pluggable 1 Compare the supported data rates of the
red transceiver does not match module with the pluggable transceiver
the provisioned type. MEA- data rates.
ACCEPT condition is 2 Install the correct pluggable transceiver.
raised.
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154 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e., the
appropriate attenuators) to fulfill the
optical input power requirements.
N2, N3, and Off The corresponding CFP has If the associated CFP has a single interface,
N4 (N not Off) a single connector (for no action is required. Please refer to the
example, LR10), is not explanation pertaining to network LEDs
installed, or is not approved. earlier in this section.
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Troubleshooting Core Type TDM Channel Modules
N Off flashing to The installed pluggable Install the correct pluggable transceiver.
red transceiver does not match
the provisioned type. MEA-
ACCEPT condition is
raised.
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Troubleshooting Core Type TDM Channel Modules
16TCC-PCN-4GUS+10G
This subsection provides LED troubleshooting guidelines for 16TCC-PCN-4GUS+10G modules.
It assumes that all measurements for C1/R through C16/R, C1/T through C16/T and the network interface are
within ADVA Optical Networking specifications and that you have verified that the application wavelength
matches the wavelength for the client SFP interface. If not, refer to “Finding Your Problem - Follow the Light” on
p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you may destroy the module. As soon as the near-end and far-end 16TCC-PCN-
4GUS+10G modules are synchronized in a link, the network link is up and the network interface
CAUTION LED will be lit solid green.
Before you start with troubleshooting, ensure that the current software package is installed on
the 16TCC-PCN-4GUS+10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the administrative state on the affected
module is configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical
Networking will not function properly. Depending on the channel module type, Rx and Tx of the
affected interfaces may be disabled automatically. Only approved SFPs/XFPs will guarantee
CAUTION
the behavior in conjunction with the channel module as specified.
The steps in this subsection will need to be completed on both sides of the link. Please follow the troubleshooting
steps in Table 27 based upon the LED states.
The 16TCC-PCN-4GUS+10G features fourteen LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1” through "C16” to indicate the client interface status, hereafter referred to as "Cx".
• "NW" and “NE” to indicate the network interface status
The module should lose power for at least 10 seconds to allow any capacitance to dissipate.
Note
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Troubleshooting Core Type TDM Channel Modules
All LEDs Red A serious error in card initialization Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking
Off Power failure for repair.
Yellow Communication between protected 1 Check the Config tab on the port
channel modules associated with the protection and
has failed. verify that the module AIDs for the
protected modules are correct.
158 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and
compare the measured value with
the channel module/pluggable
transceiver specification.
2 If this port supports two active
unidirectional services, repeat Step
1 for the second service.
3 Adjust the optical input power
(install the appropriate attenuators)
at the receiver(s) to ensure the
optical input power requirements
are met.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 159
Troubleshooting Core Type TDM Channel Modules
Optical Input Power out of range. 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 If this port supports two active
unidirectional services, repeat
steps 1 and 2 for the second
service.
4 Adjust the optical input power
(install the appropriate attenuators)
at the receiver(s) to ensure the
optical input power requirements
are met.
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Cx Yellow Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the If this port supports two active
input. unidirectional services, repeat this step
for the second service.
Loss of output power - Power non-
existing or below the defined
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also may
be due to failure/degeneration of an
internal component or splice.
Yellow flashing In a client channel card protection Refer to the procedure in “Finding Your
to off configuration, the protection path cor- Problem - Follow the Light” on p. 53 in
responding to this standby port is this document.
unavailable. Either no power is detec-
ted at the input, or a power level
below the defined minimum value is
detected.
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Troubleshooting Core Type TDM Channel Modules
Cx Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates
red None of the data rates supported by of the board with the pluggable
the installed pluggable transceiver transceiver data rates.
match the data rates supported by 2 Install the correct pluggable
the channel module. transceiver.
NW, NE Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
and interface provisioned, then the
pluggable transceiver was removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and
compare the measured value with
the channel module/pluggable
transceiver specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators)
to fulfill the Optical Input Power
requirements.
162 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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NW, NE Yellow Optical Input Power out of range. 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators)
to fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also may
be due to failure/degeneration of an
internal component or splice.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer
to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
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Troubleshooting Core Type TDM Channel Modules
NW, NE Off Interface admin state is unassigned. Change Ch Interface (Facility) admin
state.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates
red None of the data rates supported by of the board with the pluggable
the installed pluggable transceiver transceiver data rates.
match the data rates supported by 2 Install the correct pluggable
the channel module. transceiver.
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Troubleshooting Core Type WDM Channel Modules
2TWCC-PCN-2G7U
This subsection will help you resolve issues that can be experienced on the 2TWCC-PCN-2G7U module.
It assumes that all measurements for the client and network interface are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
2TWCC-PCN-2G7U module in a link are synchronized the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 2TWCC-PCN-2G7U module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 28 on p. 167, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 28 on p. 167 based upon the states of the LEDs.
The 2TWCC-PCN-2G7U has six LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1” and “C2” to indicate the status of the client port 1 and client port 2
• “NW” and “NE” to indicate the status of the network port west and network port east
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Red Critical or major equipment alarms Use the management system to view
are raised on the module. the equipment alarm(s) raised on this
module.
Next, refer to the “Alarm and Event List”
on p. 783 to resolve the alarm condition
(s).
Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still flashing yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 167
Troubleshooting Core Type WDM Channel Modules
C1 and Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
C2 and interface provisioned, then the
pluggable transceiver was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
168 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the .
input.
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Troubleshooting Core Type WDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
NW, NE Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Install the appropriate attenuators to
fulfill the Optical Input Power
requirements.
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NW, NE Yellow Loss of clock - Wrong bit rate or no 1 Verify that the provisioned service
clock detection. Either traffic with type matches the incoming signal
the wrong bit rate is applied or there type.
is a fault on the module. 2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Install appropriate attenuators to
fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
NW, NE Yellow Loss of input power - The power Refer to “Finding Your Problem - Follow
level detected at the input is below the Light” on p. 53 in this document.
the defined minimum value.
Loss of output power - The power Refer to “Finding Your Problem - Follow
level detected at the output is the Light” on p. 53 in this document.
below the defined minimum value.
Normally a consequence of loss of
optical input power. Also may be
due to failure/degeneration of an
internal component or splice.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
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Troubleshooting Core Type WDM Channel Modules
2WCC-PCN-10G
This subsection will help you resolve issues that can be experienced on the 2WCC-PCN-10G module.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with the troubleshooting, ensure that the current software package is installed
on the 2WCC-PCN-10G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 173
Troubleshooting Core Type WDM Channel Modules
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 29, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 29 based upon the states of the LEDs.
The 2WCC-PCN-10G has six LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1” and “C2” to indicate the status of the client port 1 and client port 2
• “NW” and “NE” to indicate the status of the network port west and network port east
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Yellow Communication between channel Check the Config tab on the port
modules using client channel card associated with the protection and verify
protection has failed. that the module AIDs for the protected
modules are correct.
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Mod Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware. To update firmware, refer
to “Performing Other Software
Update Actions” on p. 628 for more
information.
2 Remove and reinsert the module.
If the LED is still flashing yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In the case that the module is
installed and provisioned, check the
admin state settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
C1 and Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
C2 and the interface provisioned, then
the pluggable transceiver was
removed.
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Troubleshooting Core Type WDM Channel Modules
C1 and Red Pin max too high, receiver damage 1 Measure the optical input power on
C2 threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
176 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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C1 and Yellow Optical Input Power out of range 1 Measure the optical input power on
C2 the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Yellow flashing Module is acting as standby in There seems to be a problem with the
to off client channel card protection and signal quality of the protection path.
protection path is not available. Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 177
Troubleshooting Core Type WDM Channel Modules
C1 and Off flashing to Pluggable transceiver is not Consult your ADVA Optical Networking
C2 red approved by ADVA Optical Representative about obtaining a
Networking - no traffic. pluggable transceiver approved by
ADVA Optical Networking.
NW, NE Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
178 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 179
Troubleshooting Core Type WDM Channel Modules
NW, NE Off flashing to Pluggable transceiver is not Consult your ADVA Optical Networking
red approved by ADVA Optical representative about obtaining a
Networking - no traffic pluggable transceiver approved by
ADVA Optical Networking.
4WCC-PCN-10G
This section provides troubleshooting guidelines for 4WCC-PCN-10G modules.
It assumes that all measurements for the C/R, C/T, N/R, and N/T interfaces are within ADVA Optical
Networking specifications and that you have verified that the application wavelength matches the wavelength for
the FSP 3000R7 module client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53
in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with the troubleshooting, ensure that the current software package is installed
on the 4WCC-PCN-10G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance.”
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking may not function properly. Depending on the channel module type,
Rx and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 30, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 30 based upon the LED states.
The 4WCC-PCN-10G has ten LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
180 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
• “C1”, "C2", "C3", and “C4” to indicate the status of the client ports
• “N1”, "N2", "N3", and “N4” to indicate the status of the network ports
When a module is removed, it should not be reinserted for at least 10 seconds, to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Voltage out of range (Power to the module to ADVA Optical Networking for
module is abnormal). repair.
Off Power failure
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware. To update the firmware,
refer to “Performing Other Software
Update Actions” on p. 628 for more
information.
2 Remove and reinsert the module.
If the LED is still flashing yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
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Troubleshooting Core Type WDM Channel Modules
Mod Off Module admin state is unassigned. 1 If the admin state is “unassigned,”
verify that the module is
provisioned.
2 If required, provision the module.
C1, C2, Red Pluggable transceiver was Reinsert the pluggable transceiver.
C3, C4 inserted, and the interface
provisioned. Then the pluggable
transceiver was removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector, and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power by
adding the appropriate attenuation,
to fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
C1, C2, Yellow OPU payload mismatch 1 Verify that the fiber cables are
C3, C4 connected properly.
2 Ensure that the channel modules at
either end of the optical path are of
the same type.
3 Use your management system to
verify that the facilities are
provisioned correctly.
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector, and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power by
adding the appropriate attenuation,
to fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
C1, C2, Yellow flashing The port is acting as standby in There seems to be a problem with the
C3, C4 to off client channel card protection, and signal quality of the protection path.
the protection path is not available. Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Off flashing to Pluggable transceiver mismatch: 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
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Troubleshooting Core Type WDM Channel Modules
N1, N2, Red Pin max too high, receiver damage 1 Measure the optical input power on
N3, N4 threshold exceeded. the receiver port, and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power by
adding the appropriate attenuation,
to fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
N1, N2, Yellow Loss of character sync Unable to synchronize on the characters
N3, N4 in the incoming data stream.
1 Verify that the fiber cables are
connected properly.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Optical Input Power out of range 1 Measure the optical input power on
the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power by
adding the appropriate attenuation,
to fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
N1, N2, Off Ch Interface (Facility) admin state Change Ch Interface (Facility) admin
N3, N4 is disabled. state.
WCC-PC1N-2G7U
This subsection will help you resolve issues that can be experienced on WCC-PC1N-2G7U modules.
It assumes that all measurements for the client and network interface are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
WCC-PC1N-2G7U module in a link are synchronized the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the WCC-PC1N-2G7U module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking result
in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA
Optical Networking will not function properly. Depending on the channel module type, Rx and Tx
of the affected interfaces may be disabled automatically. Only approved pluggable transceivers
CAUTION
will guarantee the behavior in conjunction with the channel module as specified.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 187
Troubleshooting Core Type WDM Channel Modules
If your module has an LED status that is not represented in Table 31, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 31 based upon the states of the LEDs.
The WCC-PC1N-2G7U has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” and “N” to indicate the interface status
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
188 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Mod Off Module admin state is disabled. 1 In case the module is installed and
provisioned, check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
190 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
N Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 191
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
192 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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N Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to the
procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 193
Troubleshooting Core Type WDM Channel Modules
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
WCC-PCTN-10G
This subsection will help you resolve issues that can be experienced on the WCC-PCTN-10G.
This module is available in different variants that are described in the Hardware Description.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module‘s client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
194 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Before you start with the troubleshooting, ensure that the current firmware package is installed
on the WCC-PCTN-10G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 32 on p. 195, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 32 on p. 195 based upon the states of the LEDs.
The WCC-PCTN-10G has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” and “N” to indicate the interface status
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 195
Troubleshooting Core Type WDM Channel Modules
Mod Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In the case that the module is
installed and provisioned check the
admin state settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
Yellow Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
196 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 197
Troubleshooting Core Type WDM Channel Modules
C Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to the
procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
198 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
C Off flashing to Pluggable transceiver mismatch - 1 Compare the supported data rates of
red Features of the installed pluggable the board with the pluggable
transceivers do not match to the transceiver data rates.
channel module. 2 Install the correct pluggable
transceiver.
N Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 199
Troubleshooting Core Type WDM Channel Modules
N Yellow Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also
may be due to failure/degeneration
of an internal component or splice.
200 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
N Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 201
Troubleshooting Core Type WDM Channel Modules
WCC-PCTN-100G(A,B)
This subsection provides LED troubleshooting guidelines for WCC-PCTN-100GA and WCC-PCTN-100GB
modules.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with the troubleshooting, ensure that the current firmware package is installed
on the WCC-PCTN-100GA/WCC-PCTN-100GB module. For details on updating module
firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software
Note Update Actions” on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 33, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 33 based upon the states of the LEDs.
The WCC-PCTN-100GA/WCC-PCTN-100GB has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” and “N” to indicate the interface status
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
202 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
All LEDs Red A serious error in card initialization Remove and insert the module. If the
has occurred. condition continues, return the module to
ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Red Critical or major equipment alarms Use the management system to view
are raised on the module. the equipment alarm(s) raised on this
module.
Next, refer to the “Alarm and Event List”
on p. 783 to resolve the alarm condition
(s).
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 203
Troubleshooting Core Type WDM Channel Modules
Mod Off and P The module may be 1 Initiate a warm restart of the WCC-
LED is green unresponsive1. This occurs if the PCTN-100GB module, as described
module was reseated during a in “Restarting Modules” on p. 595.
small window of a boot cycle. 2 If the Mod LED remains off, perform
a cold restart of the module, as
described in “Restarting Modules”
on p. 595.
C Red CFP pluggable module was Reinsert the CFP pluggable module.
inserted and interface provisioned,
then the CFP module was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the CFP
input power specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the CFP Optical Input Power
requirements.
204 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the CFP input power specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the CFP Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 205
Troubleshooting Core Type WDM Channel Modules
C Yellow Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Off The CFP module has not been 1 Install an appropriate CFP pluggable
provisioned or is not installed. module.
2 Provision the CFP module.
3 Enable the CFP module admin
state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these
admin states and what they mean,
refer to the System
Description,“Management” chapter.
4 Provision a channel interface on the
client facility.
5 Enable the client channel (facility)
admin state as described below in
”Change the client channel (facility)
admin state”.
206 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
C Off The client channel (facility) admin Change the client channel (facility)
state is disabled. admin state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these admin
states and what they mean, refer to the
System Description, “Management”
chapter.
Off flashing to CFP pluggable module mismatch 1 Compare the supported data rates of
red (MEA-ACCEPT): Features of the the WCC-PCTN-100GA with the
installed CFP module do not match CFP pluggable module data rates.
with the channel module. 2 Install the correct CFP pluggable
module.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the module
input specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 207
Troubleshooting Core Type WDM Channel Modules
208 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the module network port input
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 209
Troubleshooting Core Type WDM Channel Modules
N Off The network channel (facility) has 1 Provision the network channel
not been provisioned. (facility).
2 Enable the network channel (facility)
admin state as described below in
“Change the network channel
(facility) admin state”.
WCC-PCN-100G
This subsection provides LED troubleshooting guidelines for WCC-PCN-100G modules.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with the troubleshooting, ensure that the current firmware package is installed
on the WCC-PCN-100G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
210 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
If your module has an LED status that is not represented in Table 34 on p. 211, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 34 based upon the states of the LEDs.
The WCC-PCN-100G has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” and “N” to indicate the interface status
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card initialization Remove and insert the module. If the
has occurred. condition continues, return the module to
ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Red Critical or major equipment alarms Use the management system to view
are raised on the module. the equipment alarm(s) raised on this
module.
Next, refer to the “Alarm and Event List”
on p. 783 to resolve the alarm condition
(s).
Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 211
Troubleshooting Core Type WDM Channel Modules
Mod Off Module admin state is disabled. 1 If the module is installed and
provisioned, check the admin state
settings.
2 If the module admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these
admin states and what they mean,
refer to the System Description,
“Management” chapter.
Off and P The module may be unresponsive. 1 Initiate a warm restart of the module,
LED is green This occurs if the module was as described in “Restarting
reseated during a small window of Modules” on p. 595.
a boot cycle. 2 If the Mod LED remains off, perform
a cold restart of the module, as
described in “Restarting Modules”
on p. 595.
C Red CFP pluggable module was Reinsert the CFP pluggable module.
inserted and interface provisioned,
then the CFP module was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the CFP
input power specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the CFP Optical Input Power
requirements.
212 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the CFP input power specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the CFP Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 213
Troubleshooting Core Type WDM Channel Modules
C Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to the
procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
214 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
C Off The CFP module has not been 1 Install an appropriate CFP pluggable
provisioned or is not installed. module.
2 Provision the CFP module.
3 Enable the CFP module admin
state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these
admin states and what they mean,
refer to the System
Description,“Management” chapter.
4 Provision a channel interface on the
client facility.
5 Enable the client channel (facility)
admin state as described below in
”Change the client channel (facility)
admin state”.
The client channel (facility) admin Change the client channel (facility)
state is disabled. admin state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these admin
states and what they mean, refer to the
System Description, “Management”
chapter.
Off flashing to CFP pluggable module mismatch 1 Compare the supported data rates of
red (MEA-ACCEPT): Features of the the WCC-PCTN-100GA with the
installed CFP module do not match CFP pluggable module data rates.
with the channel module. 2 Install the correct CFP pluggable
module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 215
Troubleshooting Core Type WDM Channel Modules
CFP pluggable module was inser- Re-insert the CFP pluggable module.
ted and the interface provisioned,
then the CFP module was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the module
input specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
216 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 217
Troubleshooting Core Type WDM Channel Modules
N Yellow Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the module network port input
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output. Normally a consequence of
loss of optical input power. Also
may be due to failure/degeneration
of an internal component or splice.
218 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
N Off The CFP module has not been pro- 1 Install the appropriate CFP
visioned or is not installed. pluggable module.
2 Provision the CFP module.
3 Enable the CFP module admin
state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these
admin states and what they mean,
refer to the System
Description,“Management” chapter.
4 Provision a channel interface on the
client facility.
5 Enable the client channel (facility)
admin state as described below in
”Change the client channel (facility)
admin state”.
Off flashing to CFP pluggable module mismatch 1 Compare the supported data rates of
red (MEA-ACCEPT): Features of the the module with the CFP pluggable
installed CFP module do not match module data rates.
with the channel module. 2 Install the correct CFP pluggable
module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 219
Troubleshooting Core Type WDM Channel Modules
WCC-TN-40G-L#DC
This subsection will help you resolve issues that can be experienced on the WCC-TN-40G-L#DC module.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module‘s client interfaces. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this
document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on
the WCC-TN-40G-L#DC module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state on the affected
module is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 35, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 35 based upon the states of the LEDs.
The WCC-TN-40G-L#DC has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” and “N” to indicate the interface status
The following table provides information about troubleshooting the WCC-TN-40G-L#DC.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module. If the
condition continues, return the module to
P Yellow Power is abnormal. ADVA Optical Networking for repair.
Off Power failure
220 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
Mod Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In case the module is installed and
provisioned check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
C Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
222 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
C Yellow Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
N Red Pin max too high, APD damage 1 Measure the optical input power on
threshold exceeded. the receiver port and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
224 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
N Yellow Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the
Light” on p. 53 in this document.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 225
Troubleshooting Core Type WDM Channel Modules
10WXC-PCN-10G
This subsection provides LED troubleshooting guidelines for the 10WXC-PCN-10G module.
It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module‘s client interfaces. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with the troubleshooting, ensure that the current firmware package is installed
on the 10WXC-PCN-10G module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 36 on p. 227, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 36 on p. 227 based upon the states of the LEDs.
The 10WXC-PCN-10G has 12 LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “P1” to “P10” to indicate the status of each port
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
226 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Core Type WDM Channel Modules
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the
P Yellow Power is abnormal. module to ADVA Optical Networking for
Off Power failure repair.
Mod Yellow flashing Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In case the module is installed and
provisioned check the admin state
settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
P1 to P10 Red Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded. the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 227
Troubleshooting Core Type WDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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P1 to P10 Yellow Loss of frame - No frame sync 1 Verify that the provisioned service
detected type matches the incoming signal
type.
2 Check optical power
measurements. Refer to the
procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 229
Troubleshooting Core Type WDM Channel Modules
230 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 5
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Troubleshooting Access Type TDM Channel Modules
232 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Access Type TDM Channel Modules
2PCA-PCN-10G
This subsection will help you resolve issues that can be experienced on 2PCA-PCN-10G modules.
It assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light”
on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
2PCA-PCN-10G modules in a link are synchronized, the network link is up. The network
interface LEDs light up solid green or blink green depending on the configured transmission
CAUTION
mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW or Regenerator 1-Way.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 2PCA-PCN-10G module. For details on updating module firmware, refer to “Updating the NE
Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 37 on p. 234, please contact
your ADVA Optical Networking Technical Services Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 233
Troubleshooting Access Type TDM Channel Modules
All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow blinking Management 1 Check the SCU firmware version and
to off communication to the compare it to the SCU firmware version as
module has failed. listed on the NCU. If they are different,
update the SCU firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off, contact
your ADVA Optical Networking Technical
Services Representative.
Off Module admin state is 1 In the case that the module is installed and
disabled. provisioned, check the admin state
settings.
2 If the management displays “disabled”,
change the admin state to “In Service”,
“Management” or “Maintenance”.
234 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Cx Red Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
pluggable transceiver specification.
3 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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Troubleshooting Access Type TDM Channel Modules
Cx Yellow Loss of output power - Refer to “Finding Your Problem - Follow the
Power non-existing or Light” on p. 53 in this document.
below the defined minimum
level is detected at the
output. Normally a
consequence of loss of
optical input power. Also
may be due to
failure/degeneration of an
internal component or
splice.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
236 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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Troubleshooting Access Type TDM Channel Modules
NW, NE Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
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Troubleshooting Access Type TDM Channel Modules
2TCA-PCN-1G3+2G5
This subsection will help you resolve issues that can be experienced on 2TCA-PCN-1G3+2G5 modules. It
assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, N/R West, N/R East and N/T West, N/T East
interfaces are within ADVA Optical Networking specifications and that you have verified that the application
wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding
Your Problem - Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
2TCA-PCN-1G3+2G5 modules in a link are synchronized, the network link is up. The network
interface LEDs light up solid green or green blinking depending on the configured transmission
CAUTION
ode: Multiplexer NE Only, Multiplexer NW Only, or Multiplexer NE & NW.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 2TCA-PCN-1G3+2G5 module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more
information about this parameter, refer to the Management Data Guide.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 38 on p. 240, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 38 on p. 240 based upon the states of the LEDs.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 239
Troubleshooting Access Type TDM Channel Modules
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module. If the
condition continues, return the module to
P Yellow Power is abnormal. ADVA Optical Networking for repair.
Off Power failure
Mod Yellow Communication between protected Check the Config tab on the port
channel modules has failed. associated with the protection and verify
that the module AIDs for the protected
modules are correct.
Yellow blinking Management communication to the 1 Check the SCU firmware version
to off module has failed. and compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU
firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In the case that the module is
installed and provisioned, check the
admin state settings.
2 If the management displays
“disabled”, change the admin state
to “In Service”, “Management” or
“Maintenance”.
240 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Access Type TDM Channel Modules
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 241
Troubleshooting Access Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the pluggable transceiver
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
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NW, NE Red Pluggable transceiver was inserted Reinsert the pluggable transceiver.
and interface provisioned, then the
pluggable transceiver was
removed.
Pin max too high, receiver damage 1 Measure the optical input power on
threshold exceeded the receiver connector and compare
the measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 243
Troubleshooting Access Type TDM Channel Modules
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
244 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Access Type TDM Channel Modules
NW, NE Yellow off for ALS pulse received. Network link is not coming up.
500 ms 1 Verify that fiber cables are
connected.
2 Check optical power levels. Refer to
Chapter 5: Finding Your Problem -
Follow the Light in this document.
Green flashing Interface in a protection group and Nothing - Channel module is working in
to off running error free (i.e. interface is the Transmission Mode “Multiplexer NE
capable of taking over traffic). & NW”.
Off flashing to Pluggable transceiver mismatch – 1 Compare the supported data rates of
red None of the data rates supported the board with the pluggable
by the installed pluggable transceiver data rates.
transceiver match the data rates 2 Install the correct pluggable
supported by the channel module. transceiver.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 245
Troubleshooting Access Type TDM Channel Modules
2TCA-PCN-622M+2G5
This subsection will help you resolve issues that can be experienced on 2TCA-PCN-622M+2G5 modules. It
assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, N/R West, N/R East and N/T West, N/T East
interfaces are within ADVA Optical Networking specifications and that you have verified that the application
wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding
Your Problem - Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
2TCA-PCN-622M+2G5 module in a link are synchronized the network link is up. The network
interface LEDs light up solid green or green blinking depending on the configured transmission
CAUTION
mode: Multiplexer NE Only, Multiplexer NW Only, or Multiplexer NE & NW.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 2TCA-PCN-622M+2G5 module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 39 on p. 247, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 39 on p. 247 based upon the states of the LEDs.
The 2TCA-PCN-622M+2G5 has six LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “NW” and “NE” to indicate the interface status
This module has 2 client interfaces (C1 and C2). The LED states in Table 39 on p. 247 will refer to one client
interface (Cx) as an example for all client interfaces on the module.
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When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow Communication between Check the Config tab on the port associated with
protected channel modules the protection and verify that the module AIDs for
has failed. the protected modules are correct.
Off Module admin state is 1 In the case that the module is installed and
disabled. provisioned, check the admin state settings.
2 If the management displays “disabled”,
change the admin state to “In Service”,
“Management” or “Maintenance”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 247
Troubleshooting Access Type TDM Channel Modules
Cx Red Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical
Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
pluggable transceiver specification.
3 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical
Input Power requirements.
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Cx Yellow Loss of input power - Power Refer to “Finding Your Problem - Follow the Light”
non-existing or below the on p. 53 in this document.
defined minimum level is
detected at the input.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
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Troubleshooting Access Type TDM Channel Modules
Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical
Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical
Input Power requirements.
250 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Access Type TDM Channel Modules
Yellow off for ALS pulse received. Network link is not coming up.
500 ms 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in
this document.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
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Troubleshooting Access Type TDM Channel Modules
4TCA-LS+1G3-V
This subsection will help you resolve issues that can be experienced on the 4TCA-LS+1G3-V module. This module is available in different variants that are described in the
Hardware Description.
It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T, N/R and N/T interfaces are within ADVA Optical Networking specifications
and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your
Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you could destroy the module being tested. As soon as
the near-end and the far-end 4TCA-LS+1G3-V module in a link are synchronized the network link is up. The network interface LEDs light up solid green or
green blinking depending on the configured transmission mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW or Regenerator 1-Way.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on the 4TCA-LS+1G3-V module. For details on updating
module firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 40 on p. 253, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the troubleshooting steps in Table 40 on p. 253 based upon the states of the
LEDs.
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Red Off Off Off Off Off Module is broken. Return the module to ADVA Optical
Networking for repair.
Green Red blinking Off Off Off Off A temporary setting is If the condition continues once the module
enabled on the module. has lost and regained power or all loops and
Manually disable transmitters have been turned off, it should
setting or reset module be returned to ADVA Optical Networking for
in the frame. repair.
Please note, the module should lose power
for at least 10 seconds to allow any and all
capacitance to dissipate.
Green Green Yellow Yellow Client loop is set. Disable the loop.
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Troubleshooting Access Type TDM Channel Modules
Green Off Green Off Green blinks Green Attempting If all power measurements are in
every 10 s unsuccessfully to specification on both sides of the link, then it
establish network link. is possible that the network receiver of one
of the modules is damaged. Loop N/T to N/R
with a 20 dB attenuated patch cable.
• If the N/R and Cx/R LEDs do not light up
once the attenuated patch cable has
been applied, then the module is
damaged and has to be returned to
ADVA Optical Networking for repair.
• If N/R and Cx/T do light up, repeat the
test on the other side of the link.
• If both sides of the link light up with the
patch cable, but not when the network
link is connected, please contact your
ADVA Optical Networking Technical
Services Representative.
Note – If you do not use a 20 dB attenuated
patch cable for the test above, you will
destroy the module being tested.
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Green Off Yellow Off Green Green Data received from a Check the connected data rate.
client interface, but
incoming data rate does
not match to the
supported data rates of
the module.
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Off Green Green Green The module detects an You have probably swapped your transmit
application signal only and receive connections to the application.
on the network side of Exchange Cx/T and Cx/R connectors on the
the link. interface in question.
Green Off Green Green Although the module Exchange Cx/T and Cx/R connectors on the
receives an application interface in question on the other side of the
signal coming from the link.
client side, it does not
detect one coming from
the network side.
Red blinking Green Green Green Green Network laser is forced Turn laser forced off.
on.
Off Green Off Green Green Client interface is Enable client interface.
blinking disabled. Data rate
matches the set clock
frequency.
Yellow Off Green Green Client interface is Enable client interface and set the clock.
blinking disabled. Data rate
does not matches the
set clock frequency.
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4TCA-PCN-4GU(S)+4G
This subsection will help you resolve issues that can be experienced on a 4TCA-PCN-4GU+4G and 4TCA-PCN-
4GUS+4G module. It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T,
N/R West, N/R East and N/T West, N/T East interfaces are within ADVA Optical Networking specifications and
that you have verified that the application wavelength is the same as the wavelength for the client pluggable
transceiver interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and far-end 4TCA-PCN-
4GU(S)+4G modules in a link are synchronized, the network link is up. The network interface
LEDs light up solid green or green blinking according to the configured transmission mode:
CAUTION
Multiplexer NE Only, Multiplexer NW Only, or Multiplexer NE & NW.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 4TCA-PCN-4GU(S)+4G module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin state on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more
information about this parameter, refer to the Management Data Guide.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 41 on p. 258, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 41 on p. 258 based upon the states of the LEDs.
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When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow Communication Check the Config tab on the port associated with
between protected the protection and verify that the module AIDs
channel modules has for the protected modules are correct.
failed.
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Pin max too high, 1 Measure the optical input power on the
receiver damage receiver connector and compare the
threshold exceeded measured value with the channel
module/pluggable transceiver specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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Cx Yellow Optical Input Power out 1 Measure the optical input power on the
of range receiver connector.
2 Compare the measured value with the
pluggable transceiver specification.
3 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by rates.
the installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the
data rates supported by
the channel module.
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NW, NE Red Pin max too high, 1 Measure the optical input power on the
receiver damage receiver connector and compare the
threshold exceeded measured value with the channel
module/pluggable transceiver specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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NW, NE Yellow Loss of signal 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the Light” on
p. 53 in this document.
Optical Input Power out 1 Measure the optical input power on the
of range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Yellow flashing Module is acting as There is a problem with the fiber connectivity of
to off standby in channel card the protection path. Refer to “Finding Your
protection; protection Problem - Follow the Light” on p. 53 in this
path is not available document.
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NW, NE Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to
“Finding Your Problem - Follow the Light” on
p. 53 in this document.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by rates.
the installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the
data rates supported by
the channel module.
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8TCA-PC-2G1U+10G-V
This subsection will help you resolve issues that can be experienced on 8TCA-PC-2G1U+10G-V modules. It
assumes that all measurements for both C1 to C8 and the network interface are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
client pluggable transceiver interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this
document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you may destroy the module being tested. As soon as the near-end and the far-end 8TCA-
PC-2G1U+10G-V module in a link are synchronized the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 8TCA-PC-2G1U+10G-V module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more
information about this parameter, refer to the Management Data Guide.
Note
Restrictions
A clock sync. loss status is not signaled on the client and network interface LEDs.
Not each supported data rate is configurable in each client pluggable transceiver slot. Client
interfaces in bold support 2125 Mbit/s only.
Note
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Group 1
Group 1 Group 2
LED Status
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 45 on p. 266, please contact
your ADVA Optical Networking Technical Services Representative.
Note
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The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 45 based upon the states of the LEDs structured.
The 8TCA-PC-2G1U+10G-V has twenty LEDs on the faceplate:
• “On” to indicate the power supply status
• “Err” to indicate the operation status of the module
• “C1/T”, “C2/T”, “C3/T”, “C4/T”, “C5/T”, “C6/T”, “C7/T”, “C8/T”, “C1/R”, “C2/R”, “C3/R”, “C4/R”, “C5/R”,
“C6/R”, “C7/R”, “C8/R” “N/T” and “N/R” to indicate the interface status
This module has 8 client interfaces (C1 to C8). The LED status in Table 45 will refer to the transmit connector and
receive connector of one client interface (Cx/T and Cx/R) as an example for all client interfaces on the module.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
Err Red blinking Module forced settings Laser Laser Forced ON is activated.
forced on Check the Facility (Ch) Operation settings.
Note: The C/T and N/T LEDs If the condition continues once the module
are green even if no signal is has lost and regained power or all Forced
received from the far-end. ON settings have been turned off, return it to
ADVA Optical Networking for repair.
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Green flashing Interface is disabled and Check the Facility (Ch) Operation settings.
to off receives a signal from the If the condition continues once the module
connected application. has lost and regained power or all loops
have been turned off, return it to ADVA
Optical Networking for repair.
Off No data is being received from Check the fiber connectivity towards the
the CPE. client equipment. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
Cx/T Red A colored pluggable transceiver Replace pluggable transceiver with a correct
has been inserted into the client grey pluggable transceiver (850nm or
interface. Corresponding 1310nm).
transmitter is disabled.
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Cx/T Off flashing to Pluggable transceiver is not Consult your ADVA Optical Networking
red approved by ADVA Optical Representative about obtaining a pluggable
Networking, but is transmitting transceiver approved by ADVA Optical
traffic Networking.
Off No data is being received from Check the fiber connectivity towards the
the CPE. client equipment. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
N/R Yellow Loss of frame - No frame sync 1 Verify that the provisioned service type
detected matches the incoming signal type.
2 Check optical power measurements.
Refer to “Finding Your Problem - Follow
the Light” on p. 53 in this document.
Off No data is being received from Check the fiber connectivity between the
the far-end of the link. nodes. Refer to “Finding Your Problem -
Follow the Light” on p. 53 in this document.
N/T Yellow The network laser is warming If the condition continues, the module has
blinking up. During the warm-up phase lost and regained power or all loops have
(approximately 30 s) the been turned off, return it to ADVA Optical
network laser cannot be Networking for repair.
enabled. After setting process
the LED stops blinking.
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N/T Green flashing Auto Laser Shutdown Module is trying to bring up the network link.
If this status persists, check the fiber
connectivity between the nodes using.
Refer to “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Off No data is being received from Check the fiber connectivity between the
the far-end of the link. nodes. Refer to “Finding Your Problem -
Follow the Light” on p. 53 in this document.
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10PCA-PCN-1G3+10G
This subsection will help you resolve issues that can be experienced on 10PCA-PCN-1G3+10G modules. It
assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
10PCA-PCN-1G3+10G modules in a link are synchronized, the network link is up. The network
interface LEDs light up solid green or blink green depending on the configured transmission
CAUTION
mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW or Regenerator 1-Way.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10PCA-PCN-1G3+10G module. For details on updating module firmware, refer to “Updating
the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 46 on p. 271, please contact
your ADVA Optical Networking Technical Services Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module
to ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow blinking Management 1 Check the SCU firmware version and
to off communication to the compare it to the SCU firmware version
module has failed. as listed on the NCU. If they are
different, update the SCU firmware as
described in “Performing Other Software
Update Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is 1 In the case that the module is installed
disabled. and provisioned, check the admin state
settings.
2 If the management displays “disabled”,
change the admin state to “In Service”,
“Management” or “Maintenance”.
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Cx Red Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
pluggable transceiver specification.
3 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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Cx Yellow Loss of output power - Refer to “Finding Your Problem - Follow the
Power non-existing or Light” on p. 53 in this document.
below the defined minimum
level is detected at the
output. Normally a
consequence of loss of
optical input power. Also
may be due to
failure/degeneration of an
internal component or
splice.
Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
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Pin max too high, receiver 1 Measure the optical input power on the
damage threshold receiver connector and compare the
exceeded measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Install appropriate attenuators to fulfill
the Optical Input Power requirements.
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NW, NE Off flashing to Pluggable transceiver 1 Compare the supported data rates of the
red mismatch – None of the board with the pluggable transceiver data
data rates supported by the rates.
installed pluggable 2 Install the correct pluggable transceiver.
transceiver match the data
rates supported by the
channel module.
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2WCA-PCN-10G
This subsection will help you resolve issues that can be experienced on 2WCA-PCN-10G modules.
It assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light”
on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested. As soon as the near-end and the far-end
2WCA-PCN-10G modules in a link are synchronized, the network link is up. The network
interface LEDs light up solid green or blink green depending on the configured transmission
CAUTION
mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW or Regenerator 1-Way.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 2WCA-PCN-10G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 47 on p. 278, please contact
your ADVA Optical Networking Technical Services Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the
module to ADVA Optical Networking for
P Yellow Power is abnormal repair.
Off Power failure
Mod Yellow flashing to Management communication 1 Check the SCU firmware version and
off to the module has failed. compare it to the SCU firmware
version as listed on the NCU. If they
are different, update the SCU firmware
as described in “Performing Other
Software Update Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is 1 In the case that the module is installed
“disabled” and provisioned, check the admin
state settings.
2 If the management displays “disabled”,
change the admin state settings to “In
Service”, “Management” or
“Maintenance”.
C1, C2, Red Pluggable transceiver was Reinsert the pluggable transceiver.
NE, NW inserted and the interface
provisioned, then the
pluggable transceiver was
removed.
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C1, C2, Yellow Loss of clock 1 Verify that the provisioned service
NE, NW type matches the incoming signal
type.
2 Check optical power measurements.
Refer to “Finding Your Problem -
Follow the Light” on p. 53 in this
document.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
pluggable transceiver specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Off flashing to red Pluggable transceiver 1 Compare the supported data rates of
mismatch - None of the data the board with the pluggable
rates supported by the transceiver data rates.
installed pluggable 2 Install the correct pluggable
transceiver match the data transceiver.
rates supported by the
channel module.
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WCA-PC-10G-V
This subsection will help you resolve issues that can be experienced on the WCA-PC-10G-V module. This module is available in different variants that are described in the
Hardware Description.
It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the
application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this
document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you could destroy the module being tested. As soon as
the near-end and the far-end WCA-PC-10G-V modules in a link are synchronized, the network link is up.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on the WCA-PC-10G-V module. For details on updating module
firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7.
Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the
affected interfaces may be disabled automatically or not. Only approved pluggable transceivers will guarantee the behavior in conjunction with the channel
CAUTION module as specified.
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If your module has an LED status that is not represented in Table 48 on p. 282, please contact your ADVA Optical Networking Technical Services
Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power on the module to dissipate.
Note
Off Off Off Off Off Off The module receives Check the module whether it has been inserted correctly
no power. (remove and reinsert).
Green Off Off Off Off Yellow This is normal behavior during the install procedure. The network laser temperature
blinking will be modulated. After approximately 30 seconds, this procedure is finished and the
N/T LED is off.
solid Red Off Off Off Off Off An internal error If the condition continues once the module has been
condition exists. removed and reinserted, it should be returned to ADVA
Optical Networking for repair.
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Green Off Green Off Off blinks Green Attempting • If all power measurements are in specification on both
(flashing every 10 unsuccessfully to sides of the link, then it is possible that the network
Red/ seconds establish network receiver of one of the modules is damaged. Loop N/T to
Green) link. N/R with a 20 dB attenuated patch cable.
• If the N/R and C/R LEDs do not illuminate once the
attenuated patch cable has been applied, then the
module is damaged and must be returned to ADVA
Optical Networking for repair.
• If N/R and C/T do illuminate, repeat the test on the other
side of the link.
• If both sides of the link illuminate with the patch cable,
but not when the network link is connected, please
contact your ADVA Optical Networking Technical
Services Representative.
Note – If you do not use a 20 dB attenuated patch cable for
the test above, you will destroy the module being tested.
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solid Red Off solid Green solid Green solid solid Green Clock frequency on Check the client clock setting
Yellow the client interface
does not match to the Note – The pluggable transceiver is not able to detect a clock
data rate of the mismatch, in fact of it a clock mismatch will be not signalled
connected on the C/R LED.
application. Network
clock is set
automatically
depending on the
client clock settings.
N/R lights up solid
yellow, because the
clock setting of the
far-end module does
match to the data
rates of the
connected
application.
Red/ solid solid Greed solid Green Off Off Client loop is Check the client interface settings.
Green Yellow (flashing activated. If the condition continues once the module has lost and
blinking Red/ regained power or all loops have been turned off, it should be
Green) returned to ADVA Optical Networking for repair.
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Red/ solid solid Green Off solid solid Green Network loop is Check the network interface settings
Green Yellow (flashing Green activated. If the condition continues once the module has lost and
blinking Red) regained power or all loops have been turned off, it should be
returned to ADVA Optical Networking for repair.
Red/ solid solid Green Off solid solid Green Network loop Check all loop settings.
Green Yellow (flashing Green (Regenerator Mode) If the condition continues once the module has lost and
blinking Red/ and client loop are regained power or all loops have been turned off, it should be
Green) activated. returned to ADVA Optical Networking for repair.
Red/ Off solid Green Off solid solid Green Client laser is set to Check the client interface settings.
Green (flashing Green forced on. If the condition continues once the module has lost and
blinking Red/ regained power or all loops have been turned off, it should be
Green) returned to ADVA Optical Networking for repair.
Red/ Off solid Green Off solid solid Green Network laser is set Check the network interface settings.
Green (flashing Green to forced on. If the condition continues once the module has lost and
blinking Red/ regained power or all loops have been turned off, it should be
Green) returned to ADVA Optical Networking for repair.
If no signal is connected on the C/R the N/R LED of the far-
end module lights up yellow, because the forced on network
laser transmitted CW light and this does not match to the
network clock recovery frequency.
solid Off Off Off solid solid Green Regenerator Mode is Check the Regenerator settings
Green (flashing Green activated. If the condition continues once the module has lost and
Red) regained power or all loops have been turned off, it should be
returned to ADVA Optical Networking for repair.
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blinking Off Off Off solid solid Green Regenerator Mode 1 Check the Regenerator settings.
Red/ (flashing Green and network laser are 2 Check the network laser setting.
Green Red) activated.
If the condition continues once the module has lost and
regained power or all loops have been turned off, it should be
returned to ADVA Optical Networking for repair.
solid Red Off Off flashing solid solid Green Regenerator Mode is Check the Regenerator settings
Red Yellow activated, but the If the condition continues once the module has lost and
network clock setting regained power or all loops have been turned off, it should be
does not match to the returned to ADVA Optical Networking for repair.
transmitted data rate.
WCA-PCN-2G5U
This subsection will help you resolve issues that can be experienced on WCA-PCN-2G5U modules.
It assumes that all measurements for the C/R, C/T, N/R East, N/R West, N/T West and N/T East interfaces are within ADVA Optical Networking specifications and that
you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem -
Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you could destroy the module being tested. As soon as
the near-end and the far-end WCA-PCN-2G5U modules in a link are synchronized, the network link is up. The network interface LEDs light up solid green
or blink green depending on the configured transmission mode: Multiplexer NE Only, Multiplexer NW Only, Multiplexer NE & NW or Regenerator 1-Way.
CAUTION
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Before you start with troubleshooting, ensure that the current firmware package is installed on the WCA-PCN-2G5U module. For details on updating
module firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7.
Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the
affected interfaces may be disabled automatically or not. Only approved pluggable transceivers will guarantee the behavior in conjunction with the channel
CAUTION module as specified.
If your module has an LED status that is not represented in Table 49 on p. 288, please contact your ADVA Optical Networking Technical Services
Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power on the module to dissipate.
Note
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Off Off Off Off Off Off The module receives no Check the module whether it has been inserted
power. correctly (remove and reinsert).
solid Red Off Off Off/Red Off Off/Red An internal error condition If the condition continues once the module has been
flashing flashing exists. removed and reinserted, it should be returned to ADVA
Optical Networking for repair.
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Green Off Green Off/Red Off blinks Green Attempting Check the Transmission Mode setting for Converter on
flashing every 10 unsuccessfully to Mode West respective on Mode East, both PLR
seconds establish network link. modules must be set to the same Transmission Mode.
• If all power measurements are in specification on
both sides of the link, then it is possible that the
network receiver of one of the modules is
damaged. With a 20 dB attenuated patch cable,
loop NW/T to NW/R respective NE/T to NE/R.
• If the NW/R respective NE/R and C/R LEDs do
not illuminate once the attenuated patch cable has
been applied, then the swap the network pluggable
transceiver. If the symptom is not resolved, the
module is damaged and has to be returned to
ADVA Optical Networking for repair.
• If NW/R respective NE/R and C/T illuminate,
repeat the test on the other side of the link.
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Green Off Green Off/Red Off blinks Green Attempting • If both sides of the link illuminate with the patch
flashing every 10 unsuccessfully to cable, but not when the network link is connected,
seconds establish network link. please contact your ADVA Optical Networking
Technical Services Representative.
Note – If you do not use a 20 dB attenuated patch cable
for the test above, you will destroy the module being
tested.
solid Red Off solid solid Red solid solid Green Clock frequency on the Check the client clock setting.
Yellow Yellow flashing Red/ client interface does not
Green) match to the data rate of
the connected
application. Network
clock is set automatically
depending on the client
clock settings. NW/R
respective NE/R lights
up solid yellow, because
the clock setting of the
far-end module does
match to the data rates of
the connected
application.
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Red/ solid solid solid Green Off Off (flashing Client loop is activated Check the client interface settings.
Green Yellow Green flashing Red) If the condition continues once the module has lost and
blinking Red/ Green) regained power or all loops have been turned off, it
should be returned to ADVA Optical Networking for
repair.
Red/ solid solid Off (flashing solid Green solid Green Network loop is activated Check the network interface settings
Green Yellow Green Red) (flashing Red/ If the condition continues once the module has lost and
blinking Green) regained power or all loops have been turned off, it
should be returned to ADVA Optical Networking for
repair.
Red/ Off solid Off (flashing solid Green solid Green Client laser is set to Check the client interface settings.
Green Green Red/ Green) (flashing Red/ forced on If the condition continues once the module has lost and
blinking Green) regained power or all loops have been turned off, it
should be returned to ADVA Optical Networking for
repair.
Red/ Off solid Off (flashing solid Green solid Green Network laser is set to Check the network interface settings.
Green Green Red/ Green) (flashing Red/ forced on If the condition continues once the module has lost and
blinking Green) regained power or all loops have been turned off, it
should be returned to ADVA Optical Networking for
repair.
Red/ Off solid Off (flashing solid Green solid Green Transmission Mode is Protected network receiver does not get a signal from
Green Green Red/ Green) (flashing Red/ set to Multiplexer NE & the far-end, because there is only one network laser
blinking Green) NW working (Converter on Mode West or on Mode East)
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solid Red Off solid solid Red solid solid Green Clock frequency on the Check the client clock setting.
Yellow Yellow (flashing Red/ client interface does not
Green) match to the data rate of
the connected
application. Network
clock is set automatically
depends on the client
clock settings. NW/R
respective NE/R lights
up solid yellow, because
the clock setting of the
far-end module does
match to the data rates of
the connected
application.
solid Off solid solid Green NE/R - Off (flashing Transmission Mode Check the Transmission Mode setting.
Green Green (flashing solid Red) setting on the far-end
Red/ Green) Yellow module (set to Converter
on Mode A) does not
NW/R - match to the near-end
blinking Transmission Mode
Red setting
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solid Off solid solid Green NW/R - NW/T - Off Transmission Mode Check the Transmission Mode setting.
Green Green (flashing solid Green (flashing Red) setting on the far-end
Red/ Green) NE/R - module (set to Converter
blinking NE/T - solid on Mode A) does not
Red Green match to the near-end
/flashing Red/ Transmission Mode
Green) setting
solid Blinking solid solid Green NW/R - NW/T - Off The Line Mode in Hot Set the Line Mode to Auto, in order to guarantee a
Green Yellow Green (flashing solid Green (flashing Red) Standby Parameter is set proper switching.
Red/ Green) NE/R - NE/T - solid to the active line. Note: This module cannot switch to the protected line,
blinking Green traffic to this module is interrupted as soon as the
Red /flashing Red/ working line is broken.
Green)
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solid Off solid Off (flashing Off Off (flashing In order to troubleshoot For the bidirectional Regenerator Mode, CWDM and
Green Green Red) Red) the near-end and the far- DWDM pluggable transceivers approved by ADVA
end OTM modules, refer Optical Networking are supported only.
to the first LED Status The pluggable transceiver laser turn on time has to be
section in Transmission lower than 1ms in order to support the ALS
Mode: Converter on functionality, this is guarantied by pluggable
Mode West / Converter transceivers approved by ADVA Optical Networking
on Mode East only.
Regenerator Inline: Note – If you do not use a 20 dB attenuated patch cable
Attempting for the test below, you will destroy the module being
unsuccessfully to tested.
establish network link. • If all power measurements are in specification on
both sides of the link, then it is possible that the
network receiver of one of the modules is
damaged.
Loop NW/R with NE/T respective NE/R with
NW/T with a 20 dB attenuated patch cable.
• If the NW/R respective NE/R LEDs do not
illuminate once the attenuated patch cable has
been applied, then the swap the network pluggable
transceiver. Is not resolved the problem the module
is damaged and has to be returned to ADVA
Optical Networking for repair.
• If both sides of the link illuminate with the patch
cable, but not when the network link is connected,
please contact your ADVA Optical Networking
Technical Services Representative.
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solid Off Off Off (flashing solid solid Green Clock frequency on the Check the network clock setting.
Green Red) Yellow flashing Red/ network interface does
Green) not match to the received
data rate.
Red/ solid Off Off (flashing solid Green Off (flashing Network loop is activated Check the network interface settings.
Green Yellow Red) Red) on both network Note: Network link does not come up in both directions,
blinking pluggable transceivers. network LEDs on the near and far-end OTM modules
are off.
Red/ solid Off Off (flashing NW/R - NW/T - Off Network loop is activated Check the network west loop settings.
Green Yellow Red) solid Green (flashing Red) on both network Note: Network link does not come up in one direction,
blinking NE/R - Off NE/T - solid pluggable transceivers network LEDs on the near and far-end OTM modules
Green line West. are off.
(flashing Red/
Green)
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Red/ Off Off Off solid Green (flashing Red) Network laser is set to Check the network interface settings.
Green forced on. • If the condition continues once the module has lost
blinking and regained power or all loops have been turned
off, it should be returned to ADVA Optical
Networking for repair.
• Please note, the module should lose power for at
least 10 seconds to allow any and all capacitance
to dissipate.
• If not a signal is connected on the C/R of the near-
end OTM module the NE/R respective NE/R LED
of the Regenerator Inline module lights up yellow
and the C/T LED of the far-end OTM module lights
up red, because the forced on network laser
transmitted CW light and this does not match to
the network clock recovery frequency.
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5WCA-PCN-16GU
This subsection provides troubleshooting guidelines for 5WCA-PCN-16GU modules.
It assumes that all measurements for the Cx and Nx interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module. As soon as the near-end and the far-end 5WCA-PCN-
16GU modules in a link are synchronized, the network link is up.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 5WCA-PCN-16GU module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the Admin state of the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 50 on p. 298, please contact
your ADVA Optical Networking Technical Services Representative.
Note
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the
module to ADVA Optical Networking for
P Yellow Power is abnormal repair.
Off Power failure
Off Admin state is “disabled” If the module is to be used, set the Admin
State to "In Service”, “Management” or
“Maintenance”.
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Optical Input Power out of 1 Measure the optical input power on the
range receiver connector and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (install
the appropriate attenuators) at the
receiver(s) to ensure the optical input
power requirements are met.
Off flashing to red Pluggable transceiver 1 Compare the supported data rates of
mismatch - None of the data the board with the pluggable
rates supported by the transceiver data rates.
installed pluggable 2 Install the correct pluggable
transceiver match the data transceiver.
rates supported by the
channel module.
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Cx Yellow flashing to In a client channel card pro- Refer to “Finding Your Problem - Follow the
off tection configuration, the pro- Light” on p. 53 in this document.
tection path corresponding to
this standby port is unavail-
able.
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5TCE-PCTN-8GU+(AES)10GS
This subsection will help you resolve issues that can be experienced on a 5TCE-PCTN-8GU+10GS and 5TCE-
PCTN-8GU+AES10GS module.
The modules are available in different variants that are described in the Hardware Description.
It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end 5TCE-
PCTN-8GU+(AES)10GS modules in a link are synchronized, the network link is up and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 5TCE-PCTN-8GU+(AES)10GS module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
If your module has an LED status that is not represented in Table 51 on p. 304, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 51 on p. 304 based upon the states of the LEDs.
The 5TCE-PCTN-8GU+(AES)10GS has eight LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, “C5” and “N” to indicate the interface status
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This module has 5 client interfaces (C1 to C5). The LED status in Table 51 on p. 304 will refer to the transmit
connector and receive connector of one client interface (Cx/T and Cx/R) as an example for all client interfaces on
the module.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module. If the condition per-
initialization. sists, return the module to ADVA Optical Networking
for repair.
P Yellow Power is abnormal.
Mod Red Encryption Failure 1 Check the module for any active or passive
attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer, adapt the
settings, if appropriate. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Communication Check the Config tab on the port associated with the
between channel protection and verify that the module AIDs for the
modules using client protected modules are correct.
channel card
protection has failed.
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Self tests or key- 1 Check the module for any active or passive
exchange process attacks.
has failed. 2 If there are no attacks and you are assigned as
Crypto Officer, manually re-enable the key-
exchange process. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
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Mod Off Module admin state is 1 If the module is installed and provisioned, check
disabled. the admin state settings.
2 If the management displays “disabled”, change
the admin state to “In Service”, “Management” or
“Maintenance”.
Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Yellow Loss of character The client signal does not match and therefore, the
synchronization incoming data-stream characters cannot be
synchronized.
1 Ensure that the fiber cables are properly
connected.
2 Check that the data rate and protocol matches.
3 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
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Cx Yellow Loss of signal 1 Verify that fiber cables are properly connected.
2 Check optical power levels. Refer to the
procedure, “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level
detected at the input.
Yellow Channel runs in Refer to “Finding Your Problem - Follow the Light” on
flashing to off protection group p. 53 in this document.
“standby” mode and
experiences loss of
input power - Power
non-existing or below
the defined minimum
level detected at the
input.
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Cx Off flashing Pluggable transceiver 1 Compare the supported data rates of the board
to red mismatch – None of with the pluggable transceiver data rates.
the data rates 2 Install the correct pluggable transceiver.
supported by the
installed pluggable
transceiver match the
data rates supported
by the channel
module.
Off flashing Pluggable transceiver Consult your technical services representative about
to red is not approved by obtaining a pluggable transceiver approved by ADVA
ADVA Optical Optical Networking.
Networking - no
traffic.
Green Module runs in Refer to “Finding Your Problem - Follow the Light” on
flashing Protection Group p. 53 in this document.
Standby mode.
Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
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N Red Session-key has 1 Check the module for any active or passive
expired. attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer,
o
adapt the module settings if appropriate.
o
manually re-enable the key-exchange
process if appropriate.
Otherwise, consult the corresponding person
configured as Crypto Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Loss of clock 1 Verify that the provisioned service type matches
the incoming signal type.
2 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
Optical Input Power 1 Measure the optical input power on the receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., the appropriate
attenuators) to fulfill the Optical Input Power
requirements.
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N Yellow Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level is
detected at the input.
Module runs in If you are assigned as Crypto Officer, set the module
transparent (bypass) back to encryption mode or consult the corresponding
mode; no data person configured as Crypto Officer on this module.
encryption. For more information, refer to the Network Element
Director Online Help.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
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5TCE-PCN-8GU+(AES)10GS
This subsection addresses LED indications and troubleshooting guidelines for 5TCE-PCN-8GU+10GS and
5TCE-PCN-8GU+AES10GS modules, henceforth referred to as 5TCE-PCN-8GU+(AES)10GS.
It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end 5TCE-PCN-
8GU+(AES)10GS modules in a link are synchronized, the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 5TCE-PCN-8GU+(AES)10GS module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
If your module has an LED status that is not represented in Table 52 on p. 313, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 52 on p. 313 based on the LED states.
The 5TCE-PCN-8GU+(AES)10GS has eight LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• Cx (x = 1 through 5) to indicate the status of the client interface
• “N” to indicate the status of the network interface
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When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module. If the condition per-
initialization. sists, return the module to ADVA Optical Networking
for repair.
P Yellow Power is abnormal.
Mod Red Encryption Failure 1 Check the module for any active or passive
attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer, adapt the
settings, if appropriate. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Communication Check the Config tab on the port associated with the
between channel protection and verify that the module AIDs for the
modules using client protected modules are correct.
channel card
protection has failed.
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Mod Yellow Self tests or key- 1 Check the module for any active or passive
exchange process has attacks.
failed. 2 If there are no attacks and you are assigned as
Crypto Officer, manually re-enable the key-
exchange process. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Off Module admin state is 1 If the module is installed and provisioned, check
disabled. the admin state settings.
2 If the management displays “disabled”, change
the admin state to “In Service”, “Management” or
“Maintenance”.
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Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Yellow Loss of character The client signal does not match and therefore, the
synchronization incoming data-stream characters cannot be
synchronized.
1 Ensure that the fiber cables are properly
connected.
2 Check that the data rate and protocol matches.
3 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
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Cx Yellow Optical Input Power 1 Measure the optical input power on receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level
detected at the input.
Yellow Channel runs in Refer to “Finding Your Problem - Follow the Light” on
flashing to protection group p. 53 in this document.
off “standby” mode and
experiences loss of
input power - Power
non-existing or below
the defined minimum
level detected at the
input.
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Cx Off flashing Pluggable transceiver 1 Compare the supported data rates of the board
to red mismatch – None of with the pluggable transceiver data rates.
the data rates 2 Install the correct pluggable transceiver.
supported by the
installed pluggable
transceiver match the
data rates supported
by the channel
module.
Green Module runs in Refer to “Finding Your Problem - Follow the Light” on
flashing Protection Group p. 53 in this document.
Standby mode.
Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
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N Red Session-key has 1 Check the module for any active or passive
expired. attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer,
o
adapt the module settings if appropriate.
o
manually re-enable the key-exchange
process if appropriate.
Otherwise, consult the corresponding person
configured as Crypto Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Loss of clock 1 Verify that the provisioned service type matches
the incoming signal type.
2 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
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N Yellow Optical Input Power 1 Measure the optical input power on the receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level is
detected at the input.
Module runs in If you are assigned as Crypto Officer, set the module
transparent (bypass) back to encryption mode or consult the corresponding
mode; no data person configured as Crypto Officer on this module.
encryption. For more information, refer to the Network Element
Director Online Help.
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N Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to “Finding
Your Problem - Follow the Light” on p. 53 in this
document.
Off flashing The installed plug- Install the correct pluggable transceiver.
to red gable transceiver does
not match the pro-
visioned type. MEA-
ACCEPT condition is
raised.
Green flash- The installed plug- Consult your technical services representative about
ing to red gable transceiver is obtaining a pluggable transceiver approved by ADVA
not approved by Optical Networking.
ADVA Optical Net-
working but is trans-
mitting traffic.
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5TCE-PCTN-10GU+(AES)10G
This subsection addresses LED indications and troubleshooting guidelines for 5TCE-PCTN-10GU+10G and
5TCE-PCTN-10GU+AES10G modules, The modules are available in different variants that are described in the
Hardware Description.
It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end 5TCE-
PCTN-10GU+(AES)10G modules in a link are synchronized, the network link is up and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 5TCE-PCTN-10GU+(AES)10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
If your module has an LED status that is not represented in Table 53 on p. 322, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 53 on p. 322 based upon the states of the LEDs.
The 5TCE-PCTN-10GU+(AES)10G has eight LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, “C5” and “N” to indicate the interface status
This module has 5 client interfaces (C1 to C5). The LED status in Table 53 on p. 322 refers to the transmit
connector and receive connector of one client interface (Cx/T and Cx/R) as an example for all client interfaces on
the module.
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When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition persists, return the module to ADVA
Optical Networking for repair.
P Yellow Power is abnormal.
Mod Red Tamper event 1 Check for any visible damages to the module
occurred. cover.
2 If the module had been removed, reinsert it.
3 Check the temperature and voltage values of the
module.
Yellow Communication Check the Config tab on the port associated with the
between channel protection and verify that the module AIDs for the
modules using client protected modules are correct.
channel card
protection has failed.
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Mod Yellow Self tests or key- 1 Check the module for any active or passive
exchange process attacks.
has failed. 2 If there are no attacks and you are assigned as
Crypto Officer, manually re-enable the key-
exchange process. Otherwise, consult the
corresponding person configured as Crypto Officer
on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Off Module admin state is • If the module is installed and provisioned, check
disabled. the admin state settings.
• If the management displays “disabled”, change the
admin state to “In Service”, “Management” or
“Maintenance”.
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Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Yellow Loss of character The client signal does not match and therefore, the
synchronization incoming data-stream characters cannot be
synchronized.
1 Ensure that the fiber cables are properly
connected.
2 Check that the data rate and protocol matches.
3 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
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Cx Yellow Optical Input Power 1 Measure the optical input power on receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level
detected at the input.
Yellow Channel runs in Refer to “Finding Your Problem - Follow the Light” on
flashing to off protection group p. 53 in this document.
“standby” mode and
experiences loss of
input power - Power
non-existing or below
the defined minimum
level detected at the
input.
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Cx Off flashing Pluggable transceiver 1 Compare the supported data rates of the board
to red mismatch – None of with the pluggable transceiver data rates.
the data rates 2 Install the correct pluggable transceiver.
supported by the
installed pluggable
transceiver match the
data rates supported
by the channel
module.
Green Module runs in Refer to “Finding Your Problem - Follow the Light” on
flashing Protection Group p. 53 in this document.
Standby mode.
Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
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N Red Session-key has 1 Check the module for any active or passive
expired. attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer,
o
adapt the module settings if appropriate.
o
manually re-enable the key-exchange process
if appropriate.
Otherwise, consult the corresponding person
configured as Crypto Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Loss of clock 1 Verify that the provisioned service type matches
the incoming signal type.
2 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
Optical Input Power 1 Measure the optical input power on the receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., the appropriate
attenuators) to fulfill the Optical Input Power
requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level is
detected at the input.
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Module runs in If you are assigned as Crypto Officer, set the module
transparent (bypass) back to encryption mode or consult the corresponding
mode; no data person configured as Crypto Officer on this module.
encryption. For more information, refer to the Network Element
Director Online Help.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
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5TCE-PCN-10GU+(AES)10G
This subsection addresses LED indications and troubleshooting guidelines for 5TCE-PCN-10GU+10G and
5TCE-PCN-10GU+AES10G modules, henceforth referred to as 5TCE-PCN-10GU+(AES)10G.
It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the
Light” on p. 53 in this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end 5TCE-PCN-
10GU+(AES)10G modules in a link are synchronized, the network link is up and the network
CAUTION interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 5TCE-PCN-10GU+(AES)10G module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The near-end and far-end modules must be provisioned to the same transmission mode to
guarantee proper operation.
Note
If your module has an LED status that is not represented in Table 54 on p. 331, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 54 on p. 331 based upon the states of the LEDs.
The 5TCE-PCN-10GU+(AES)10G has eight LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• Cx (x = 1 through 5) to indicate the status of the client interface
• “N” to indicate the status of the network interface
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition persists, return the module to ADVA
Optical Networking for repair
P Yellow Power is abnormal.
Mod Red Encryption Failure 1 Check the module for any active or passive
attacks.
2 Check the module settings, e.g. authentication
password, temperature or voltage values.
3 If you are assigned as Crypto Officer adapt the
settings if appropriate. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Yellow Communication Using NED, verify that the module AIDs for the
between channel protected modules are correct.
modules using client
channel card
protection has failed.
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Mod Yellow Self tests or key- 1 Check the module for any active or passive
exchange process has attacks.
failed. 2 If there are no attacks and you are assigned as
Crypto Officer, manually re-enable the key-
exchange process. Otherwise, consult the
corresponding person configured as Crypto
Officer on this module.
For more information about the module settings, refer
to the Network Element Director Online Help.
Off Module admin state is • If the module is installed and provisioned, check
disabled. the admin state settings.
• If the management displays “disabled”, change
the admin state to “In Service”, “Management” or
“Maintenance”.
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Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Yellow Loss of character The client signal does not match and therefore, the
synchronization incoming data-stream characters cannot be
synchronized.
1 Ensure that the fiber cables are properly
connected.
2 Check that the data rate and protocol matches.
3 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
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Cx Yellow Optical Input Power 1 Measure the optical input power on receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level
detected at the input.
Yellow Channel runs in Refer to “Finding Your Problem - Follow the Light” on
flashing to off protection group p. 53 in this document.
“standby” mode and
experiences loss of
input power - Power
non-existing or below
the defined minimum
level detected at the
input.
Off flashing Pluggable transceiver 1 Compare the supported data rates of the board
to red mismatch – None of with the pluggable transceiver data rates.
the data rates 2 Install the correct pluggable transceiver.
supported by the
installed pluggable
transceiver match the
data rates supported
by the channel module.
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Cx Off flashing Pluggable transceiver Consult your technical services representative about
to red is not approved by obtaining a pluggable transceiver approved by ADVA
ADVA Optical Optical Networking.
Networking - no traffic.
Green Module runs in Refer to “Finding Your Problem - Follow the Light” on
flashing Protection Group p. 53 in this document.
Standby mode.
Pin max too high 1 Measure the optical input power on the receiver
connector and compare the measured value with
the channel module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e., install the
appropriate attenuators) to fulfill the Optical Input
Power requirements.
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Yellow Loss of clock 1 Verify that the provisioned service type matches
the incoming signal type.
2 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
Optical Input Power 1 Measure the optical input power on the receiver
out of range connector.
2 Compare the measured value with the channel
module/pluggable transceiver specification.
3 Adjust the optical input power (i.e., the appropriate
attenuators) to fulfill the Optical Input Power
requirements.
Loss of input power - Refer to “Finding Your Problem - Follow the Light” on
Power non-existing or p. 53 in this document.
below the defined
minimum level is
detected at the input.
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Module runs in If you are assigned as Crypto Officer, set the module
transparent (bypass) back to encryption mode or consult the corresponding
mode; no data person configured as Crypto Officer on this module.
encryption. For more information, refer to the Network Element
Director Online Help.
Yellow off for ALS pulse received. Network link is not coming up.
500 ms ALS pulse detected. 1 Verify that fiber cables are connected.
2 Check optical power levels. Refer to “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
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N Off flashing The installed pluggable Install the correct pluggable transceiver.
to red transceiver does not
match the provisioned
type. MEA-ACCEPT
condition is raised.
Green flash- The installed pluggable Consult your technical services representative about
ing to red transceiver is not obtaining a pluggable transceiver approved by ADVA
approved by ADVA Optical Networking.
Optical Networking but
is transmitting traffic.
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8TCE-ESCON+2G5-V
This subsection will help you resolve issues that can be experienced on an 8TCE-ESCON+2G5-V module.
This module is available in different variants that are described in the Hardware Description.
It assumes that all measurements for the Cx/R, Cx/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the
application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps, you could destroy the module being tested. As soon as the
near-end and the far-end 8TCE-ESCON+2G5-V modules in a link are synchronized the network link is up.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on the 8TCE-ESCON+2G5-V module. For details on updating
module firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 55 on p. 340, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the troubleshooting steps in Table 55 on p. 340 based upon the states of the
LEDs.
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Red Off Off Off Off Off Module is broken. Return the module to ADVA Optical Networking for repair.
Green Red Off Off Off Off A temporary setting is If the condition continues once the module has lost and
blinking enabled on the module. regained power or all loops and transmitters have been
Manually disable turned off, it should be returned to ADVA Optical Networking
setting or reset module for repair.
in the frame. Note - The module should lose power for at least 10 sec. to
allow any and all capacitance to dissipate.
Green Red Green Green Yellow Yellow Client Loop is set. Disable the Loop.
blinking
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Green Off Green Off Green blinks Attempting • If all power measurements are in specification on both
Green unsuccessfully to sides of the link, then it is possible that the network
every 10 establish network link. receiver of one of the modules is damaged. With a 20 dB
seconds attenuated patch cable, loop N/T to N/R.
• If the N/R and Cx/R LEDs do not illuminate once the
attenuated patch cable has been applied, then the
module is damaged and return it to ADVA Optical
Networking for repair.
• If N/R and Cx/T illuminate, repeat the test on the other
side of the link.
• If both sides of the link illuminate with the patch cable,
but not when the network link is connected, please
contact your ADVA Optical Networking Technical
Services Representative.
Note – If you do not use a 20 dB attenuated patch cable for
the test above, you will destroy the tested module.
Green Off Yellow Off Green Green Data received from a client interface, but incoming data rate does not match the
supported data rates.
Green Off Off Green Green Green The module is seeing You have probably swapped your transmit and receive
an application signal connections to the application. Exchange Cx/T and Cx/R
only on the network connectors on the interface in question.
side of the link.
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Green Off Green Off Green Green Although the module Exchange Cx/T and Cx/R connectors on the interface in
see an application question on the other side of the link.
signal coming from the
client side, it does not
see one coming from
the network side.
Green Red Green Green Green Green Network laser is forced Turn laser forced off.
blinking on.
Green Off Green Off Green Green Client interface is Enable client interface.
blinking disabled. Data rate
matches the set clock
frequency.
Green Off Yellow Off Green Green Client interface is Enable client interface and set the clock.
blinking disabled.
Data rate does not
match the set clock
frequency.
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8TCE-GLINK+2G5-V
This subsection will help you resolve issues that can be experienced on an 8TCE-GLINK+2G5-V module.
This module is available in different variants that are described in the Hardware Description.
It assumes that all measurements for the Cx/R, Cx/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the
application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in
this document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps, you could destroy the module being tested. As soon as the
near-end and the far-end 8TCE-GLINK+2G5-V modules in a link are synchronized, the network link is up.
CAUTION
Before you start with troubleshooting, ensure that the current firmware package is installed on the 8TCE-GLINK+2G5-V module. For details on updating
module firmware, refer to “Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 56 on p. 344, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the troubleshooting steps in Table 56 on p. 344 based upon the states of the
LEDs.
The 8TCE-GLINK+2G5-V has twenty LEDs on the faceplate:
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Red Off Off Off Off Off Module is broken. Return the module to ADVA Optical Networking for repair.
Green Red Off Off Off Off A temporary setting is If the condition continues once the module has lost and
blinking enabled on the module. regained power or all loops and transmitters have been
Manually disable setting or turned off, it should be returned to ADVA Optical Networking
reset module in the frame. for repair.
Note - The module should lose power for at least 10 sec. to
allow any and all capacitance to dissipate.
Green Red Green Green Yellow Yellow Client Loop is set. Disable the Loop.
blinking
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Green Off Green Off Green blinks Attempting unsuccessfully • If all power measurements are in specification on both
Green to establish network link. sides of the link, then it is possible that the network
every 10 receiver of one of the modules is damaged. With a 20 dB
seconds attenuated patch cable, loop N/T to N/R.
• If the N/R and Cx/R LEDs do not illuminate once the
attenuated patch cable has been applied, then the
module is damaged and return it to ADVA Optical
Networking for repair.
• If N/R and Cx/T illuminate, repeat the test on the other
side of the link.
• If both sides of the link illuminate with the patch cable,
but not when the network link is connected, please
contact your ADVA Optical Networking Technical
Services Representative.
Note – If you do not use a 20 dB attenuated patch cable for
the test above, you will destroy the tested module.
Green Off Yellow Off Green Green Data received from a client interface, but incoming data rate does not match the supported
data rates.
Green Off Off Green Green Green The module is seeing an You have probably swapped your transmit and receive
application signal only on the connections to the application. Exchange Cx/T and Cx/R
network side of the link. connectors on the interface in question.
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Green Off Green Off Green Green Although the module see an Exchange Cx/T and Cx/R connectors on the interface in
application signal coming question on the other side of the link.
from the client side, it does
not see one coming from the
network side.
Green Red Green Green Green Green Network laser is forced on. Turn laser forced off.
blinking
Green Off Green Off Green Green Client interface is disabled. Enable client interface.
blinking Data rate matches the set
clock frequency.
Green Off Yellow Off Green Green Client interface is disabled. Enable client interface and set the clock.
blinking Data rate does not match the
set clock frequency.
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10TCE-PCN-10G+100G(-GF)
This subsection will help you resolve issues that can be experienced on a 10TCE-PCN-10G+100G-GF and
10TCE-PCN-10G+100G module, in the following referred to as 10TCE-PCN-10G+100G(-GF).
It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this
document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end 10TCE-
PCN-10G+100G(-GF) modules in a link are synchronized, the network link is up, and the
CAUTION network interface LED will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10TCE-PCN-10G+100G(-GF) module. For details on updating module firmware, refer to
“Updating the NE Software Release” on p. 617 and “Performing Other Software Update Actions”
Note on p. 628.
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking result
in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA
Optical Networking will not function properly. Depending on the channel module type, Rx and Tx
of the affected interfaces may be disabled automatically. Only approved pluggable transceivers
CAUTION
will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 57 on p. 348, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 57 on p. 348 based upon the states of the LEDs.
The 10TCE-PCN-10G+100G(-GF) has 13 LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “Cx” (x = 1 through 10) to indicate the status of the client interface
• “N” to indicate the status of the network interface
This module has 10 client interfaces (C1 to C10). The LED status in Table 57 on p. 348 will refer to the transmit
connector and receive connector of one client interface (Cx/T and Cx/R) as an example for all client interfaces on
the module.
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The module should lose power for at least 10 seconds to allow any and all capacitance to
dissipate before it is reinserted.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module. If the
condition continues, the module should
P Yellow Power is abnormal. be returned to ADVA Optical Networking
Off Power failure for repair.
Mod Yellow Management communication to the 1 Check the SCU firmware version
blinking to module has failed. and compare it to the SCU firmware
off version as listed on the NCU. If they
are different, update the SCU
firmware as described in “Performing
Other Software Update Actions” on
p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In the case that the module is
installed and provisioned, check the
admin state settings.
2 If the module admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these admin
states and what they mean, refer to
the System Description,
Management chapter.
Cx Red SFP transceiver was inserted and Reinsert the SFP transceiver module.
interface provisioned, then the SFP
transceiver was removed.
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Optical Input Power out of range 1 Measure the optical input power on
receiver connector.
2 Compare the measured value with
the SFP transceiver module input
power specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the SFP transceiver Optical
Input Power requirements.
Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level detected at the
input.
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Cx Yellow Loss of output power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
output.
(Normally a consequence of loss of
optical input power. Also may be
due to failure/degeneration of an
internal component or splice.)
Off SFP transceiver module mismatch: 1 Compare the supported data rates of
flashing to Features of the installed SFP the 10TCE-PCN-10G+100G(-
red transceiver module, e.g. data rates, GF)with the SFP transceiver module
do not match with the channel data rates.
module. 2 Install the correct SFP transceiver
module.
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Cx Off The client channel (facility) admin Change the client channel (facility)
state is disabled. admin state: If the admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these admin
states and what they mean, refer to the
System Description, “Management”
chapter.
Optical Input Power out of range 1 Measure the optical input power on
the receiver connector.
2 Compare the measured value with
the channel module/pluggable
transceiver specification.
3 Adjust the optical input power (i.e.,
the appropriate attenuators) to fulfill
the Optical Input Power
requirements.
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Loss of input power - Power non- Refer to “Finding Your Problem - Follow
existing or below the defined the Light” on p. 53 in this document.
minimum level is detected at the
input.
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This section assumes that all measurements for the client and network interfaces are within ADVA Optical
Networking specifications and that you have verified that the application wavelength is the same as the
wavelength for the FSP 3000R7 module client interfaces. If not, refer to “Finding Your Problem - Follow the Light”
on p. 53 in this document.
Follow these instructions precisely. If you do not supply the specified attenuation where
required, you could damage the module. As soon as the near-end and the far-end 10TCE-PCN-
16GU+(AES)100G or 10TCE-PCN-16GU+AES100G-BSI modules in a link are synchronized,
CAUTION the network link is operating, and the network interface LED is solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the 10TCE-PCN-16GU+(AES)100G or 10TCE-PCN-16GU+AES100G-BSI module. For details
on updating module firmware, refer to “Updating the NE Software Release” on p. 617 and
Note “Performing Other Software Update Actions” on p. 628.
Before you start with troubleshooting, ensure that the admin status of the affected module is set
to “Maintenance.”
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking
results in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking do not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Approved pluggable
CAUTION
transceivers are required for the proper operation of the channel modules.
If your module shows an LED status that is not represented in Table 58 on p. 354, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 58 on p. 354 based upon the states of the LEDs.
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The module should lose power for at least 10 seconds to allow any and all capacitance to
dissipate before it is reinserted.
Note
All LEDs Red A serious error in card initialization. Remove and reinsert the module. If
the condition persists, return the
P Yellow Power is abnormal. module to ADVA Optical Networking
Off Power failure for repair.
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Mod Red Encryption-related failure1 1 Check the module for any active
(Self test failure) or passive attacks.
2 Check the module settings such
as authentication password,
temperature, and voltage
values.
3 If you are assigned as Crypto
Officer, adapt the settings, as
required. Otherwise, consult the
Crypto Officer assigned to this
module.
4 The Crypto-Officer should
restart the tests. If they still fail,
the module must be replaced.
For more information about the
module settings, refer to the
Network Element Director Online
Help.
Self test tamper event occurred2. 1 Check for any visible damage to
the module cover.
2 If the module had been
removed, reinsert it.
3 Check the temperature and
voltage values of the module.
Yellow Communication failure between chan- Using NED, verify that the module
nel modules that use client channel AID values for the protected mod-
card protection. ules are correct.
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Mod Yellow Self tests or key-exchange process 1 Check the module for any active
has failed1. or passive attacks.
2 If there are no attacks, and you
are assigned as Crypto Officer,
manually re-enable the key-
exchange process. Otherwise,
consult the Crypto Officer
assigned to this module.
3 The Crypto Officer can execute
self-test. This is service-
affecting!
For more information about the
module settings, refer to the
Network Element Director Online
Help.
The module battery is low. The Replace the module during the next
module will continue to operate, but maintenance window.
passwords may not be backed up in
case of a power outage2.
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Mod Yellow blinking to Management communication to the 1 Check the SCU firmware
off module has failed. version, and compare it to the
SCU firmware version as listed
on the NCU. If they are
different, update the SCU
firmware, as described in
“Performing Other Software
Update Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to
off, contact your ADVA Optical
Networking Technical Services
Representative.
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1J/SM/4CS-#C1270-#C1330/LC/0400
2J/MM50/MPO12-LC08/0300 or J/MM50/MPO12-LC08/1000 for 40G operation and J/MM50/MPO24-LC20/0300
or J/MM50/MPO24-LC20/1000 for 100G operation.
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Cx Yellow Optical Input Power out of range If a 40G client is active on C1C4
(or C6C9) AND C1 (or C6) is
yellow, first troubleshoot any
"optical input power out of
range" failures indicated by the
other Cx LEDs associated with
this 40G client.
Similarly, if a 100G client is active
on C1C10 and C1 is yellow, first
troubleshoot any "optical input
power out of range" failures
indicated by the other Cx LEDs.
1 Measure the optical input power
on receiver connector.
2 Compare the measured value
with the pluggable transceiver
module input power
specification.
3 Adjust the optical input power
(i.e., install the appropriate
attenuators) to fulfill the
pluggable transceiver optical
input power requirements.
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Cx Yellow flashing In a client channel card protection Refer to “Finding Your Problem - Fol-
(10G to off configuration, the protection path cor- low the Light” on p. 53 in this doc-
operation) responding to this standby port is ument.
unavailable.
C1, C6
(40G
operation)
C1
(100G
operation)
Cx Off flashing to The installed pluggable transceiver 1 Compare the supported data
red does not match the provisioned type. rates of the module with the
MEA-ACCEPT condition is raised. pluggable transceiver data
rates.
2 Install the correct pluggable
transceiver.
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Cx Off The installed pluggable transceiver Install the correct pluggable trans-
does not meet one or more pro- ceiver.
visioned physical layer properties,
such as data rate, reach, or
wavelength. MEA-PHYS condition is
raised.
C1
(100G
operation)
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N Red Session-key lifetime has expired1. 1 Check the module for any active
or passive attacks.
2 Check the module settings,
such as authentication
password, temperature, and
voltage values.
3 If you are assigned as Crypto
Officer,
o
adapt the module settings,
as required.
o
manually re-enable the key-
exchange process, as
required.
Otherwise, consult the Crypto
Officer assigned to this module.
For more information about the
module settings, refer to the
Network Element Director Online
Help.
GHash failure alarm 2 ("Tag Error 1 Check the module for any active
Limit Reached")2, or passive attacks.
Traffic is interrupted. 2 Once any security breach is
resolved, the Crypto Officer
needs to reset the Tag Errors
counter to enable data traffic
again.
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Optical Input Power out of range 1 Measure the optical input power
on the receiver connector.
2 Compare the measured value
with the channel
module/pluggable transceiver
specification.
3 Adjust the optical input power
(i.e., the appropriate
attenuators) to fulfill the optical
input power requirements.
Loss of output power - Power non- Refer to “Finding Your Problem - Fol-
existing or below the defined min- low the Light” on p. 53 in this doc-
imum level is detected at the output. ument.
Normally a consequence of loss of
optical input power. Also may be due
to failure/degeneration of an internal
component or splice.
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N Yellow Module authentication password has 1 Check the module for any active
failed or is missing1,2. or passive attacks.
2 Check the authentication
password settings.
3 If you are assigned as Crypto
Officer, adapt the settings, as
required. Otherwise, consult the
Crypto Officer assigned to this
module.
For more information about the
module settings, refer to the
Network Element Director Online
Help.
GHash failure alarm 1 ("Tag Error"), 1 Check the module for any active
A single tag error occurred1. or passive attacks.
2 Once any security breach is
resolved, the Crypto Officer
may reset the Tag Errors
counter, or single tag error will
be cleared automatically when
the line is error-free.
N2, N3, Off The corresponding CFP has a single If the associated CFP has a single
and N4 (N not Off) interface (for example, LR10), is not interface, no action is required.
installed, or is not approved. Please refer to the explanation per-
taining to network LEDs earlier in
this section.
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Nx Off The CFP transceiver module has not 1 Install an appropriate CFP
been provisioned or is not installed. transceiver module.
2 Provision the CFP transceiver
module.
3 Enable the CFP transceiver
module admin state: If the
admin state is set to “Disabled,”
change it to “In Service,”
“Management,” or
“Maintenance.” For information
about admin states, refer to the
System Description,
“Management” chapter.
4 Provision a channel interface on
the client facility.
5 Enable the client channel
(facility) admin state.
The network channel (facility) admin Change the client channel (facility)
state is disabled. admin state: If the admin state is set
to “Disabled,” change it to “In
Service,” “Management,” or
“Maintenance.” For information
about admin states, refer to the
System Description, “Management”
chapter.
N Off flashing to The installed pluggable transceiver Install the correct pluggable trans-
red does not match the provisioned type. ceiver.
MEA-ACCEPT condition is raised.
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WCE-PCN-100G(B)
This section addresses LED indicators and troubleshooting guidelines for WCE-PCN-100G and WCE-PCN-
100GB modules, in the following referred to as WCE-PCN-100G.
It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module’s client interfaces. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this
document.
Follow the instructions precisely. If you do not supply the specified attenuation on given steps,
you could destroy the module being tested. As soon as the near-end and the far-end WCE-PCN-
100G modules in a link are synchronized, the network link is up, and the network interface LED
CAUTION will light up solid green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the WCE-PCN-100G module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking result
in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA
Optical Networking will not function properly. Depending on the channel module type, Rx and Tx
of the affected interfaces may be disabled automatically. Only approved pluggable transceivers
CAUTION
will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 59 on p. 370, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 59 on p. 370 based upon the states of the LEDs.
The WCE-PCN-100G has four LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C” to indicate the status of the client interface
• “N” to indicate the status of the network interface
The module should lose power for at least 10 seconds to allow any and all capacitance to
dissipate before it is reinserted.
Note
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All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module
to ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow Management communication to 1 Check the SCU firmware version and
blinking to off the module has failed. compare it to the SCU firmware version
as listed on the NCU. If they are
different, update the SCU firmware as
described in “Performing Other Software
Update Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is disabled. 1 In the case that the module is installed
and provisioned, check the admin state
settings.
2 If the module admin state is set to
“Disabled”, change it to “In Service”,
“Management” or “Maintenance”. For
information when to use these admin
states and what they mean, refer to the
System Description, Management
chapter.
C Red CFP transceiver was inserted Reinsert the CFP transceiver module.
and interface provisioned, then
the CFP transceiver was
removed.
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C Red Pin max too high, receiver 1 Measure the optical input power on the
damage threshold exceeded. receiver connector and compare the
measured value with the CFP
transceiver module input power
specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
CFP transceiver Optical Input Power
requirements.
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Loss of input power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level
detected at the input.
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C Yellow flash- In a client channel card pro- Refer to “Finding Your Problem - Follow the
ing to off tection configuration, the Light” on p. 53 in this document.
standby port is not capable of
taking over the traffic as an
error is present.
The client channel (facility) Change the client channel (facility) admin
admin state is disabled. state: If the admin state is set to “Disabled”,
change it to “In Service”, “Management” or
“Maintenance”. For information when to use
these admin states and what they mean,
refer to the System Description,
“Management” chapter.
Off flashing to CFP transceiver module 1 Compare the supported data rates of the
red mismatch: Features of the WCE-PCN-100G with the CFP
installed CFP transceiver transceiver module data rates.
module do not match with the 2 Install the correct CFP transceiver
channel module. module.
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N Red CFP transceiver was inserted Reinsert the CFP transceiver module.
and interface provisioned, then
the CFP transceiver was
removed.
Pin max too high, receiver 1 Measure the optical input power on the
damage threshold exceeded. receiver connector and compare the
measured value with the CFP
transceiver module specification.
2 Adjust the optical input power (i.e., install
the appropriate attenuators) to fulfill the
Optical Input Power requirements.
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Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e., the
appropriate attenuators) to fulfill the
Optical Input Power requirements.
Loss of input power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level is
detected at the input.
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N Yellow Loss of output power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level is
detected at the output.
Normally a consequence of
loss of optical input power.
Also may be due to
failure/degeneration of an
internal component or splice.
The network channel (facility) Change the client channel (facility) admin
admin state is disabled. state: If the admin state is set to “Disabled”,
change it to “In Service”, “Management” or
“Maintenance”. For information when to use
these admin states and what they mean,
refer to the System Description,
“Management” chapter.
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4WCE-PCN-16GFC
This subsection addresses LED indications and troubleshooting guidelines on 4WCE-PCN-16GFC modules.
It assumes that all measurements for the Cx and Nx interfaces are within ADVA Optical Networking
specifications and that you have verified that the application wavelength is the same as the wavelength for the
FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light” on p. 53.
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you could destroy the module being tested.
CAUTION
Before you start with troubleshooting, ensure that the newest firmware package is installed on
the 4WCE-PCN-16GFC module. For details on updating module firmware, refer to “Updating the
NE Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the admin status on the affected module is
configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 60 on p. 378, please contact
your ADVA Optical Networking Technical Services Representative.
Note
The steps in this subsection may need to be completed on both sides of the link. Please follow the
troubleshooting steps in Table 60 on p. 378 based upon the states of the LEDs.
The 4WCE-PCN-16GFC has ten LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “C1”, “C2”, “C3”, “C4”, “N1”, “N2”, “N3” and “N4” to indicate the interface status
This module has 4 client interfaces (C1 to C4) and four network interfaces (N1 to N4). The LED status in Table 60
on p. 378 refers to one client interface (Cx) and one network interface (Nx) as example for all client and network
interfaces on the module.
When a module is removed, it should not be reinserted for at least 10 seconds to allow all power
on the module to dissipate.
Note
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All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module
to ADVA Optical Networking for repair.
P Yellow Power is abnormal.
Mod Yellow Management communication 1 Check the SCU firmware version and
blinking to off to the module has failed. compare it to the SCU firmware version
as listed on the NCU. If they are
different, update the SCU firmware as
described in “Performing Other Software
Update Actions” on p. 628.
2 Remove and reinsert the module.
If the LED is still blinking yellow to off,
contact your ADVA Optical Networking
Technical Services Representative.
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Pin max too high, receiver 1 Measure the optical input power on the
damage threshold exceeded. receiver connector and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Loss of input power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level is
detected at the input.
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Cx Yellow Loss of output power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level is
detected at the output.
Normally a consequence of
loss of optical input power.
Also may be due to
failure/degeneration of an
internal component or splice.
Off flashing to The installed pluggable trans- Install the correct pluggable transceiver.
red ceiver does not match the pro-
visioned type. MEA-ACCEPT
condition is raised.
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Pin max too high, receiver 1 Measure the optical input power on the
damage threshold exceeded. receiver connector and compare the
measured value with the channel
module/pluggable transceiver
specification.
2 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
Optical Input Power out of 1 Measure the optical input power on the
range receiver connector.
2 Compare the measured value with the
channel module/pluggable transceiver
specification.
3 Adjust the optical input power (i.e.,
install the appropriate attenuators) to
fulfill the Optical Input Power
requirements.
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Nx Yellow Loss of input power - Power Refer to “Finding Your Problem - Follow the
non-existing or below the Light” on p. 53 in this document.
defined minimum level is
detected at the input.
Off flashing to The installed pluggable trans- Install the correct pluggable transceiver.
red ceiver does not match the pro-
visioned type. MEA-ACCEPT
condition is raised.
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NCU
This section describes the LED behavior of the NCU (NCU2E), and NCU-II. The LED
behavior is identical for these NCU types.
Figure 16: LED Indicators and Reset Button of the NCU (NCU2E)
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When pressing the Enter 1 Reboot the NCU to clear up any problems that could
key, you get useless lead to the situation and start with a fresh connection.
data (or garbage) as a For details on rebooting the NCU, please refer to “NCU
response. Troubleshooting” on p. 509.
2 If the symptom persists, check whether the serial port
on your PC is configured to the same settings as the
NCU serial port. The default configuration for the
NCUs serial port is 19200 baud, 8 bits, no parity bit,
one stop bit, no handshake.
3 If your PC is already configured to these settings, then
it is possible that the serial port may have been
changed to a different speed. Try all the allowed
speeds on your serial port, but reboot the NCU and
restart your PC communication program each time you
change the speed.
Invalid characters caused by the wrong baud rate can
sometimes confuse the serial port. This effect can be
seen in terminal emulation applications as well.
Additionally, please wait two minutes and check if the
serial port sends any characters even when nothing is
typed. If it does, see the next symptom.
The NCU does not If the link LED shows a valid Ethernet link, but the NCU does
respond to a ping. not respond to pings, then it is likely that the IP address is
different from the expected value. The default IP address of
the NCU is 192.168.1.1. Please verify that your PC is in the
same IP network as the NCU and the NCU IP address is the
expected value.
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You forgot the Please refer to “NCU Troubleshooting” on p. 509 to reset the
password for the root NCU password.
account
You forgot the Log on as root using the serial interface and select User
password for any Management from System Security Management. User
account other than Management displays the user account for which you wish
root to change the password.
Traps are not being 1 View the list of all management stations that receive
received by all of the traps from this NE using the System Management >
trap recipients SNMP Configuration > Trap Recipients tab. For details
configured. on configuring SNMP settings, please refer to the
Provisioning and Operations Manual.
2 If the symptom persists, ensure the address entered is
correct.
3 If the symptom continues, it is also possible that there is
no route to the trap recipient. This can happen when the
trap recipient is in a network other than the NCU. Log on
to the NCU and attempt to ping the IP address of the trap
recipient. If you receive no response, the routing may be
incorrect.
4 If the ping works, then try an outbound or inbound telnet
from the trap recipient. It is possible that there is a
duplicate address on the network – either the NCU or the
trap recipient. A ping can sometimes work even when
addresses are duplicated.
Finally, please be advised that SNMP and the traps it sends
run over UDP. As UDP (User Datagram Protocol) is not
connection-oriented, it cannot be guaranteed that traps sent
will always be received. However, it is unlikely that any trap
recipient will receive none of the intended traps.
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If your module has an LED status that is not represented in Table 64, please contact your ADVA
Optical Networking Technical Services Representative.
Note
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upper LAN Off There are three basic • The most common cause is a faulty or
Link LED causes of this incorrect cable. To establish a direct
symptom: connection from the NCU to a PC, use the
• The cable used is crossover-cable delivered with the NCU. To
faulty or incorrect. connect the NCU to a hub or switch, use a
straight-through cable. To check if the cable is
• The NCU reset
faulty, swap it with another of the same type.
button is
continuously • Check if the NCU reset button remains
depressed. continuously depressed. If the NCU does not
emit the normal 5 beeps and connecting a valid
• The PC or hub
interface to the RJ45 port does not cause the
connected to the
“Link” LED to illuminate, push a paper clip or
NCU is faulty.
other narrow object into the reset button once
and release. The button should return to its
normal state.
• Try using a different PC or a different interface
on the hub or switch.
lower LAN Off There are three basic • The most common cause is a faulty or
Link LED causes of this incorrect cable. To establish a direct
symptom: connection from the NCU to a PC, use the
• The cable used is crossover-cable delivered with the NCU. To
faulty or incorrect. connect the NCU to a hub or switch, use a
straight-through cable. To check if the cable is
• The NCU reset
faulty, swap it with another of the same type.
button is
continuously • Check if the NCU reset button remains
depressed. continuously depressed. If the NCU does not
emit the normal 5 beeps and connecting a valid
• The PC or hub
interface to the RJ45 port does not cause the
connected to the
“Link” LED to illuminate, push a paper clip or
NCU is faulty.
other narrow object into the reset button once
and release. The button should return to its
normal state.
• Try using a different PC or a different interface
on the hub or switch.
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NCU-II-P
Please follow the troubleshooting steps in Table 65 on p. 392 based upon the states of the LEDs.
If your module has an LED status that is not represented in Table 65 on p. 392, please contact
your ADVA Optical Networking Technical Services Representative.
Note
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Troubleshooting Management Modules
NCU-S
Please follow the troubleshooting steps in Table 66 based upon the states of the LEDs.
If your module has an LED status that is not represented in Table 66, please contact your ADVA
Optical Networking Technical Services Representative.
Note
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Link status Off The link cannot be • Ensure the correct cable is used.
for port C1 established due to one To establish a direct connection from the NCU-
of these reasons: S to a PC, use the crossover-cable delivered
• Faulty or incorrect with the NCU-S. To connect the NCU-S to a
cable. hub or switch, use a straight-through cable.
If the cable used is the correct type, swap it
• The NCU-S reset
with another cable of the same type to
button is pressed
determine if the cable is faulty.
continuously.
• Check if the NCU-S reset button remains
• The PC or hub
pressed.
connected to the
If the NCU does not emit the normal 5 beeps
NCU-S is faulty.
and connecting a valid interface to the RJ45
port does not cause the “Link” LED to
illuminate, then push a paper clip or other
narrow object into the reset button once and
release. The button should return to its normal
state.
• Use a different PC or interface on the hub or
switch.
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SCU
Please follow the troubleshooting steps in Table 67 on p. 397 based upon the states of the LEDs.
The SCU has eight LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “U-R”, “D-R”, “X-R”, “U-T”, “D-T” and “X-T” to indicate the interface status.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the SCU module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
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If your module has an LED status that is not represented in Table 67, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red A serious error in Remove and reinsert the module.
card initialization. If the condition continues, return the module to ADVA
Optical Networking for repair.
Yellow Management 1 Check the fan unit LED behavior, in case all fan
blinking to off communication is unit LEDs are blinking yellow remove and insert
broken the SCU.
or 2 Check the fiber cable connection between the
Protection partner
SCUs, check the installed pluggable transceivers
communication fails.
for a proper working as well as a proper listing in
the management.
3 If the issue not resolved replace the SCU.
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Yellow no signal connected Check the fiber cable connection between the SCUs.
Interface admin state Enable the interface, configure the admin status to up.
“down”
Off Power supply failure Enable the interface, configure the admin status to up.
for pluggable
transceiver.
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SCU-II
Please follow the troubleshooting steps in Table 68 based upon the states of the LEDs.
The SCU-II has seven LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• H/S to indicate hot standby status of the module
• “U-R”, “U-T”, “D-T” and “D-R” to indicate the interface status.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the SCU-II module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
If your module has an LED status that is not represented in Table 68, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red A serious error in Remove and reinsert the module.
card initialization. If the condition continues, return the module to ADVA
Optical Networking for repair.
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Yellow blinking Management 1 Check the fan unit LED behavior, in case all fan
to off communication is unit LEDs are blinking yellow remove and insert
broken the SCU-II.
or 2 Check the fiber cable connection between the
Protection partner
SCU-IIs, check the installed pluggable
communication fails.
transceivers for a proper working as well as a
proper listing in the management.
3 If the issue not resolved replace the SCU-II.
Yellow no signal connected Check the fiber cable connection between the SCU-
IIs.
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Interface admin state Enable the interface, configure the admin status to
“down” up.
SCU-S
Please follow the troubleshooting steps in Table 69 on p. 402 based upon the states of the LEDs.
The SCU-S has two LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the SCU-S module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
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If your module has an LED status that is not represented in Table 69, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The following table provides information about the LED status of the SCU-S.
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
P None (Off) Power source has Check the LED of the PSUs.
failed. The NCU • If the LED of the PSUs does not light up
receives no power. green, refer to “Troubleshooting Power
Supply Units” on p. 88.
• If the LED of the PSUs lights up green, a
hardware error of the SCU-S has occurred.
Return the SCU-S to ADVA Optical
Networking.
Yellow blinking Management 1 Check the fan unit LED behavior. If all fan
to off communication has unit LEDs are blinking yellow, remove and
broken off reinsert the SCU-S.
or 2 Check the cable connection between the
Protection partner
SCU-S modules.
communication fails.
3 If the issue not resolved, replace the SCU-
S.
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OSCM
This subsection will help you resolve issues that might be experienced with OSC modules. The following
variants are available:
OSCM-PN, OSCM-V#1630, 2OSCM-V#1630.
Troubleshooting an OSC module is only necessary in case of management or communication problems between
the nodes.
The OSCM-V#1630 has nine LEDs, while the 2OSCM-V#1630 and OSCM-PN each has ten LEDs on the
faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “N”, (“NE” and “NW” at the 2OSCM-V#1630 and OSCM-PN) to indicate the operating status of the network
port (“NE” - network port east, “NW” - network port west)
• Two LAN LEDs per Ethernet port to indicate the interface status
This section assumes that all measurements for the N, NE, NW interfaces are within ADVA Optical Networking
specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Table 70 on p. 404 provides troubleshooting guidelines for the OSCM based upon the LED states.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the OSC module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
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If your module has an LED status that is not represented in Table 70, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The use of pluggable transceivers other than those approved by ADVA Optical Networking will
result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by
ADVA Optical Networking will not function properly. Depending on the channel module type, Rx
and Tx of the affected interfaces may be disabled automatically or not. Only approved Pluggable
CAUTION
transceivers will guarantee the behavior in conjunction with the channel module as specified.
Mod Red Module major and critical Check the fault management table.
alarms
Yellow blinking Management com- 1 Check the SCU firmware version and
to off1 munication to the module compare it to the SCU firmware version as
has failed. listed on the NCU. If they are different,
update the SCU firmware as described in
“Performing Other Software Update
Actions” on p. 628.
2 Remove and insert the module.
If the LED is still blinking yellow to off, contact
your ADVA Optical Networking Technical
Services Representative.
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Yellow Optical signal: loss of Check the fiber connection to the far-end
clock, loss of signal, input OSCM and measure the optical power.
power too high/low
upper LAN Green blinking Ethernet packets are being No action is required.
interface received. Note: If the LAN interface is “disabled”
Link LED (ADMIN State = disabled) the LAN LEDs still
light up green.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the UTM/UTM-S module. For details on updating module firmware, refer to “Updating the NE
Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is set to “Maintenance”.
Note
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If your module has an LED status that is not represented in Table 71, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red A serious error in card ini- Remove and reinsert the module.
tialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
P None (Off) Power source has failed. Check the PSU LEDs.
The UTM/UTM-S • If the PSU LEDs do not light up green,
receives no power. refer to “Troubleshooting Power Supply
Units” on p. 88.
• If the PSU LEDs are lit green, an
UTM/UTM-S hardware error occurred.
Replace the UTM/UTM-S. Return the
defective module to ADVA Optical
Networking.
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PSCU
The Passive Shelf Control Unit (PSCU) has two kinds of tri-color LED indicators on the faceplate: two module
LEDs (labeled P and Mod) and eight interconnect port LEDs (labeled I1 through I8).
The LED colors represent different operating states. “P” indicates the power supply status, and “Mod” indicates
the operation status of the module. The colors of the interconnect port LEDs (one LED per interface) indicate
different states of the connected 40CSM/2HU-#Dxx-#Dyy shelves.
Please follow the troubleshooting steps in Table 72 based upon the states of the LEDs.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the PSCU module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 72, please contact your ADVA
Optical Networking Technical Services Representative.
Note
When a module is removed, it should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
None (Off) Power source has Check the LED of the PSUs.
failed. The PSCU • If the LED of the PSUs does not light up green,
receives no power. refer to “Troubleshooting Power Supply Units”
on p. 88.
• If the LED of the PSUs lights up green, a
hardware error of the PSCU has occurred.
Replace the PSCU. Return the defective
module to ADVA Optical Networking.
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Interconnect Red Passive shelf missing Verify that the fiber cables between the PSCU and
Ports I1 to I8 (when passive shelf are properly connected.
assigned/necessary)
Off flashing to Passive shelf Contact your ADVA Optical Networking Technical
red mismatch (MEA- Services Representative.
ACCEPT)
Yellow Loss of 1 Verify that the fiber cables between the PSCU
blinking to off communication to and passive shelf are properly connected and
passive shelf check the optical power levels. Refer to the
(40CSM/2HU-#Dxx- procedure, “Finding Your Problem - Follow the
#Dyy) Light” on p. 53 of this document.
2 Check for a power abnormal alarm and refer to
the solution above.
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None (Off) Port admin state is Check the admin state settings. If the management
disabled. displays “disabled”, change the admin state settings
to “In Service”, “Management” or “Maintenance”.
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CEM/9HU
Aside from the shelf, slot and fan status LEDs as described in “Troubleshooting Shelves” on p. 60, the CEM/9HU
(Common Equipment Module) has 4 different types of LED indicators on the faceplate:
“Mod” to indicate the operating status of the module
20 telemetry interface (TIF) contact LEDs (labeled 1 through 20),
Two LAN LEDs per Ethernet port to indicate the interface status
Four interconnect port LEDs (labeled I1 through I4)
Please follow the troubleshooting steps in Table 73 on p. 411 based upon the states of the LEDs.
Before you start with troubleshooting, ensure that the current firmware package is installed on
the CEM/9HU module. For details on updating module firmware, refer to “Updating the NE
Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative states of the affected
module is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 73 on p. 411, please contact
your ADVA Optical Networking Technical Services Representative.
Note
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Telemetry contact is
active
Inter- connect Red Passive shelf Verify that the fiber cables between the CEM/9HU
Ports I1 to I4 missing (when and passive shelf are properly connected.
assigned/necessary)
Off flashing to Passive shelf Contact your ADVA Optical Networking Technical
red mismatch (MEA- Services Representative.
ACCEPT)
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Inter- connect Yellow blinking Loss of 1 Verify that the fiber cables between the
Ports I1 to I4 to off communication to CEM/9HU and passive shelf are properly
passive shelf connected and check the optical power levels.
(40CSM/2HU-#Dxx- Refer to the procedure, “Finding Your Problem
#Dyy) - Follow the Light” on p. 53 of this document.
2 Check for a power abnormal alarm and refer to
the solution above.
None (Off) Port admin state is Check the admin state settings. If the
disabled. management displays “disabled”, change the
admin state settings to “In Service”,
“Management” or “Maintenance”.
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Troubleshooting Switch Modules
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OPPM
Please follow the troubleshooting steps in based upon the states of the LEDs.
The OPPM has five LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• "C" to indicate the client interface status
• “NW” and “NE” to indicate the network interface status
Before you start with troubleshooting, ensure that the current firmware package is installed on
the OPPM module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is set to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 74, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red Initialization error 1 Remove the module, wait 10 seconds, then
insert the module into the slot.
2 If the indication persists, return the module.
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Troubleshooting Switch Modules
Mod Off Admin state is "unas- If the module is to be used, provision the module.
signed"
Admin state is "dis- If the module is to be used, set the Admin State to
abled" "In Service”, “Management” or “Maintenance”.
Red Module major and critical Check the alarm list in NED and troubleshoot the
alarms. alarm(s) as indicated in the “Standing Conditions” on
p. 785.
Yellow No management com- 1 Make sure the SCU fiber connections are
flashing to munication correct. Refer to the "Interconnecting
off Shelves" section in the Installation and
Commissioning Manual.
2 Make sure the NCU communicates with the
SCU.
3 Make sure the module is properly inserted.
4 Remove the module, wait 10 seconds, then
insert the module into the slot.
5 If the indication persists, return the module to
ADVA Optical Networking.
C Off Admin state is "unas- If the port is to be used, provision the port.
signed" No action is required if the port is not in use.
Admin state is "dis- If the port should be in operation, set the Admin
abled" State to "In Service”, “Management” or “Main-
tenance”.
NW, NE Off Admin state is "unas- If the port is to be used, provision the port.
signed" No action is required if the port is not in use.
416 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Switch Modules
NW, NE Off Admin state is "dis- If the port should be in operation, set the Admin
abled" State to "In Service”, “Management” or “Main-
tenance”.
Yellow In a provisioned pro- If the root cause is local (LOS is raised at the
flashing to tection configuration, the OPPM):
off protection path cor- 1 Ensure the fiber connections are correct.
responding to this
2 Verify that the fiber connections are clean.
standby port is unavail-
Refer to the procedure in “Finding Your Problem
able. Either no power is
- Follow the Light” on p. 53 in this document.
detected at the input, or
a power level below the
defined minimum value If the root cause is a defect communicated by a
is detected. protection trigger partner (SF-COM is raised at
the OPPM):
1 Check for any signal failure alarms reported by
the protection trigger partners.
2 Follow the troubleshooting steps in “Alarm and
Event List” on p. 783 to resolve these alarms.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 417
Troubleshooting Switch Modules
VSM
Please follow the troubleshooting steps in Table 75 based upon the states of the LEDs.
The VSM has four LEDs on the faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “NW” and “NE” to indicate the interface status
Before you start with troubleshooting, ensure that the current firmware package is installed on
the VSM module. For details on updating module firmware, refer to “Updating the NE Software
Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 75, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition continues, return the module to
ADVA Optical Networking for repair.
Please note - The module should lose power for at
least 10 seconds to allow any and all capacitance to
dissipate.
P Off Power source has failed. Check the LED of the PSUs.
The NCU receives no • If the LED of the PSUs does not light up green,
power. refer to “Troubleshooting Power Supply Units”
on p. 88.
• If the LED of the PSUs lights up green, a
hardware error of the VSM has occurred. Return
the VSM to ADVA Optical Networking.
Mod Red Module major and critical Check the fault management table.
alarms.
418 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Switch Modules
Red Switch error VSM was not able to switch to the backup line.
1 Check the backup line availability.
2 Check the VSM configuration settings (VSM is
locked).
Off West line interface is not Check the network line west availability and the
active. internal cabling.
Red Switch error VSM was not able to switch to the backup line.
1 Check the backup line availability.
2 Check the VSM configuration settings (VSM is
locked).
Off East line interface is not Check the network line west availability and the
active. internal cabling.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 419
Troubleshooting Switch Modules
RSM-OLM#1630
This section will help you resolve issues that can be experienced on the RSM-OLM#1630 module. It assumes
that all measurements for all interfaces are within the ADVA Optical Networking specifications. If not, refer to
“Finding Your Problem - Follow the Light” on p. 53 in this document.
The steps in this section will need to be completed on both sides of the link. Please follow the troubleshooting
steps in Table 76 on p. 421 based upon the states of the LEDs.
All installed RSM-OLM modules must be working with the same settings. They will not function
with different switch modes (LOS or Optical Input Power) and line modes (Auto, Forced West or
Forced East).
Note
Before you start with troubleshooting, ensure that the current firmware package is installed on
the RSM-OLM#1630 module. For details on updating module firmware, refer to “Updating the NE
Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 76 on p. 421, please contact
your ADVA Optical Networking Technical Services Representative.
Note
420 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Switch Modules
On Lk NW NE
Red Off Red Red Loss of signal was detected on 1 Both network lines might
blinking both network lines. Active line be broken, measure and
is red. The protected line is red check the network lines.
blinking. 2 Sending and receiving
direction of the network
lines are reversed,
check the NW/T, NW/R,
NE/T and NE/R
connectors for the
correct network line.
3 A hardware error has
occurred. Replace or
return the module to
ADVA Optical
Networking for repair.
Red Orange Red Red blink- OTDR Time Interval is 1 Check the OTDR
ing activated (data transmission is setting.
not interrupted) or both RSM- 2 Check the line mode
OLM modules are locked to settings of both RSM-
different lines (data OLM modules. Set both
transmission is interrupted). line modes to “Auto” or
lock both RSM-OLM
modules to the same
line.
Green Orange Green Green RSM-OLM is locked to a line. Set the line mode to “Auto”.
blinking Both lines are available, active
line is green, protected line is
blinking green.
Green Orange Green Red RSM-OLM is locked to the Check the protected network
blinking active line. Protected line is not line and set the line mode to
available (red blinking). No “Auto”.
switching possible.
Note – If the protected line is
red blinking on both RSM-OLM
modules, the protected line is
not available in both directions.
If the protected line is red
blinking on only one RSM-
OLM, the transmit direction of
this RSM-OLM is not available.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 421
Troubleshooting Switch Modules
On Lk NW NE
Green Off Green Red blink- Data transmission via active Check the protected network
ing line. Protected line is not lines.
available (red blinking).
Note – If the protected line is
red blinking on both RSM-OLM
modules, the protected line is
not available in both directions.
If the protected line is red
blinking on only one RSM-
OLM, the transmit direction of
this RSM-OLM is not available.
Green Off Green / Green / Configuration error, data Check the current
Red Red transmission is not interrupted attenuation of both lines and
blinking flashing Switch mode is set to Optical set the threshold to a value
Input Power and the switch above the current line
threshold of one RSM-OLM is attenuation.
set below the current
attenuation of both lines.
Green Off Green Green / Configuration error, data Check the current
Red flash- transmission is not interrupted attenuation of the protected
ing Switch mode is set to Optical line and set the threshold to a
Input Power Data transmission value above the protected
via active line (green) line attenuation.
Protected line is available, but
the switch threshold is below
the current line attenuation.
422 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Troubleshooting Switch Modules
RSM-SF
This section will help you resolve issues that might be experienced with the RSM-SF#1310 and RSM-SF#1510
modules. It assumes that all measurements for all interfaces are within the ADVA Optical Networking
specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
The steps in this section will need to be completed on both sides of the link. Please follow the troubleshooting
steps in Table 77 on p. 424 based upon the states of the LEDs.
All installed RSM-SF modules must be working with the same settings. They will not function
with different switch modes (LOS or Optical Input Power) and line modes (Auto, Forced West or
Forced East).
Note
The RSM-SF#1310 and RSM-SF#1510 are partners. Both module variants must work in tandem
in a configuration.
Note
Before you start with troubleshooting, ensure that the current firmware package is installed on
the RSM-SF module. For details on updating module firmware, refer to “Updating the NE
Software Release” on p. 617 and “Performing Other Software Update Actions” on p. 628.
Note
Before you start with troubleshooting, ensure that the administrative state of the affected module
is configured to “Maintenance”.
Note
If your module has an LED status that is not represented in Table 77 on p. 424, please contact
your ADVA Optical Networking Technical Services Representative.
Note
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 423
Troubleshooting Switch Modules
Red blinking Loss of signal on both Investigate for a fiber break on both network
network lines. lines.
Hardware error or Remove and reinsert the module.
both network lines If the condition continues, the module should be
might be broken. returned to ADVA Optical Networking for repair.
NW Red Active west line is It is likely there is a fiber break on the west line.
broken. Refer to “Finding Your Problem - Follow the
Light” on p. 53.
Red flashing Inactive west line is It is likely there is a fiber break on the west line.
broken; no protection Refer to “Finding Your Problem - Follow the
switching possible. Light” on p. 53.
NE Red Active east line is It is likely there is a fiber break on the east line.
broken. Refer to “Finding Your Problem - Follow the
Light” on p. 53.
Red flashing Inactive east line is
broken; no protection
switching possible.
424 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 8
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 425
ROADM-C40/40/OPM-3HU/2DC
ROADM-C40/40/OPM-3HU/2DC
This section addresses LED indicators and troubleshooting guidelines for the ROADM-C40/40/OPM-3HU/2DC.
ROADM-C40/40/OPM-3HU/2DC shelves have these LEDs:
• “Power A” indicates input and output power status related to the A input
• “Power B” indicates input and output power status related to the B input
• “P” indicates the power status
• “Mod” indicates the shelf status
• “N” indicates the Network port status
• “U” indicates the Upgrade port status
• “MGT U” indicates the Up port status (shelf management connection)
• “MGT D” indicates the Down port status (shelf management connection)
All LEDs Red Initialization error 1 Turn Power A and B off, wait 10 seconds, then
turn Power A and B on.
2 If the indication persists, return the shelf.
Power A Off Input power is not Make sure Power Feeds A and B are receiving power.
Power B present
Yellow Input power is out Make sure the input power voltage is within spe-
of range (low or cifications.
high)
P Off Power is not Make sure Power Feeds A and B are receiving power.
present at Power
Feeds
426 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
ROADM-C40/40/OPM-3HU/2DC
P Yellow A power supply 1 Make sure Power Feeds A and B are receiving
has no output power.
power 2 Make sure Power A and B are on.
3 If the indication persists, return the shelf.
Mod Off Admin state is If the shelf is to be used, provision the shelf.
“unassigned”
Admin state is “dis- If the shelf is to be used, set the Admin State to "In
abled” Service”, “Management” or “Maintenance”.
Admin state is “dis- If the port should be in operation, set the Admin State
abled” to "In Service”, “Management” or “Maintenance”.
Yellow Loss of Signal Make sure the fiber connections are correct.
Refer to the procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this document.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 427
ROADM-C40/40/OPM-3HU/2DC
MGT U Off Admin State is If the port is to be used, provision the port.
MGT D "unassigned" No action is required if the port is not in use.
Admin state is “dis- If the port should be in operation, set the Admin State
abled” to "In Service”, “Management” or “Maintenance”.
Red flash to SFP mismatch Replace the SFP with one approved by ADVA
Off Optical Networking.
Yellow Loss of Signal 1 Make sure the fiber connections are correct.
Refer to the procedure, “Finding Your Problem -
Follow the Light” on p. 53 in this document.
2 If necessary, replace the failed SFP connected to
the port.
Yellow flash to SFP does not Change provisioning to match the SFP or change the
Off match provisioning SFP to match provisioning.
Green flash to External Link Fail - 1 Remove the SFP, wait 10 seconds and insert the
Off No management SFP.
connection but 2 If the indication persists, replace the SFP or
optical power connected SFP as required.
received.
428 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
ROADM and CCM Modules
ROADM and CCM modules require optical channel power to be present for proper operation.
Therefore, channel modules with channels that pass through these modules must be set as
follows:
l Auto Laser Shutdown must be set to Disable
Note l Error Forwarding Mode must not be set to Laser Off.
These parameters can cause the channel module laser to be turned off.
All LEDs Red Initialization error 1 Remove the module, wait 10 seconds,
then insert the module into the slot.
2 If the indication persists, return the
module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 429
ROADM and CCM Modules
Mod Off Admin state is “unassigned” If the module is to be used, provision the
module.
Yellow flash No management com- 1 Make sure the SCU fiber connections are
to Off munication correct. Refer to the "Interconnecting
Shelves" section in the Installation and
Commissioning Manual.
2 Make sure the NCU communicates with
the SCU.
3 Make sure the module is properly
inserted.
4 Remove the module, wait 10 seconds,
then insert the module into the slot.
5 If the indication persists, return the
module.
430 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
ROADM and CCM Modules
N Off Admin state is “unassigned” If the port is to be used, provision the port.
U No action is required if the port is not in use.
C
C1-C9 Admin state is “disabled” If the port should be in operation, set the
P1, P2 Admin State to "In Service”, “Management” or
“Maintenance”.
Blink Red to Fiber-Connect Invalid The fiber connection is invalid (does not com-
Off ply to rules). Disconnect the fiber and con-
nect it to a valid port.
Yellow Loss of Signal Make sure the fiber connections are correct.
Refer to the procedure, “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 431
ROADM and CCM Modules
Blink Yellow Fiber Detection: Non- Make sure the fiber connection is desired
to Green standard fiber connection connection.
o
If the connection is correct, no action
is required.
o
If connection is incorrect, remove
the fiber, then delete the connection
listed in Physical Connections.
432 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
ROADM and CCM Modules
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 433
4-OPCM
4-OPCM
This section addresses LED indications and troubleshooting guidelines for the 4-OPCM modules.
4-OPCM modules have the following LEDs:
• “P” indicates the Power supply status
• “Mod” indicates the Module status
• “1", "2", "3", "4" indicates the corresponding port status
All LEDs Red Initialization error 1 Remove the module, wait 10 seconds,
then insert the module into the slot.
2 If the indication persists, return the
module.
Mod Off Admin state is “unassigned” If the module is to be used, provision the
module.
434 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
4-OPCM
Mod Yellow flash No management com- 1 Make sure the SCU fiber connections are
to Off munication correct. Refer to the "Interconnecting
Shelves" section in the Installation and
Commissioning Manual.
2 Make sure the NCU communicates with
the SCU.
3 Make sure the module is properly
inserted.
4 Remove the module, wait 10 seconds,
then insert the module into the slot.
5 If the indication persists, return the
module.
1-4 Off Admin state is “unassigned” If the port is to be used, provision the port.
No action is required if the port is not in use.
Yellow Optical Power Tx Low 1 Make sure the fiber connections are
correct.
2 Make sure fiber connections are clean.
3 Make sure Optical Power Rx is within
specifications.
Refer to the procedure, “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 435
4-OPCM
1-4 Yellow Power Control Fail-Low 1 Make sure the fiber connections are
correct.
2 Make sure the fiber connections are
clean.
3 Make sure the Optical Power Rx is within
specifications.
Refer to the procedure, “Finding Your
Problem - Follow the Light” on p. 53 in this
document.
436 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 9
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 437
Table 82: LED Status of the Passive Optical Filter Modules
Shelf:
Ensure the shelf is properly
connected to a CEM or PSCU
passive equipment port ("I").
Make sure the passive equipment
port is provisioned and the port's
Admin State is set to "In Service”,
“Management” or “Maintenance”.
438 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Table 82: LED Status of the Passive Optical Filter Modules
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 439
Table 82: LED Status of the Passive Optical Filter Modules
440 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 10
Optical Amplifiers
This chapter addresses LED indicators and troubleshooting guidelines for optical
amplifiers. The following subsections identify and resolve issues of:
“Fixed Pump-Power EDFA Modules” on p. 442
“Fixed Gain-Controlled EDFA Modules” on p. 444
“Variable Gain(-Controlled) EDFA Modules” on p. 451
“RAMAN-C10 Module” on p. 459
“2RAMAN-C15-LL Module” on p. 467
“AMP-S20H-C15 and AMP-S20L-C15 Modules” on p. 475
“EDFA-S20H and EDFA-S20L Modules” on p. 486
“2EDFA-S20L-S10L Modules” on p. 495
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 441
Fixed Pump-Power EDFA Modules
For information about installing EDFAs, refer to the deployment rules for amplifiers in the
Hardware Description, "Laser Safety Compliant Amplifier Configurations" chapter.
Note
Follow all the instructions precisely. If you do not supply the specified attenuation on given
steps, you will destroy the module being tested.
Note
If your module has an LED status that is not represented in Table 83, please contact your ADVA
Optical Networking Technical Services Representative.
Note
The fixed pump-power EDFA modules have four LEDs on their faceplate:
• “On” to indicate the power supply status
• “Err” to indicate the operation status of the module
• “1/R” and “1/T” to indicate the amplifier port status
The following table provides information about troubleshooting fixed pump-power EDFA modules.
All LEDs Red A serious error in card Remove and reinsert the module. If the
initialization. condition continues, return the module
to ADVA Optical Networking for repair.
Please note, the module should lose
power for at least 10 seconds to allow
any and all capacitance to dissipate.
442 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Fixed Pump-Power EDFA Modules
1/R Yellow Incoming signal level 1 Measure the optical input power on
near threshold the receiver connector to verify that
the value is within specifications.
2 Apply optical attenuators as
necessary.
1/T Yellow Output level below 1 Measure the optical input power on
threshold the receiver connector to verify that
the value is indeed within
specifications.
2 Remove and reinsert the module.
If the condition continues, the module
should be returned to ADVA Optical
Networking for repair.
Please note, the module should lose
power for at least 10 seconds to allow
any and all capacitance to dissipate.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 443
Fixed Gain-Controlled EDFA Modules
Follow all the instructions precisely. If you do not supply the specified
attenuation on given steps, you will destroy the module being tested.
CAUTION
444 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Fixed Gain-Controlled EDFA Modules
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
If your module has an LED status that is not represented in Table 84, please contact your ADVA
Optical Networking Technical Services Representative.
Note
All LEDs Red A serious error in card Remove and reinsert the module. If the condition
initialization. continues, return the module to ADVA Optical
Networking for repair.
P Yellow Power abnormal
Off Module admin state is 1 In the case that the module is installed and
“disabled”. provisioned, check the admin state settings.
2 If the management displays “disabled”, change
the admin state to “In Service”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 445
Fixed Gain-Controlled EDFA Modules
1 Red Input power is in range, 1 Measure the optical input power on the receiver
but the amplified output connector to verify that the value is indeed
power does not reach within specifications.
target level. 2 Remove and reinsert the module.
If the condition continues, the module should be
returned to ADVA Optical Networking for repair.
Red EDFA off due to EOP Measure the optical input power on the receiver
flashing to (Excessive Output connector to verify that the value is within
off Power) event. specifications.
If the condition continues once the module has been
removed and inserted, it should be returned to
ADVA Optical Networking for repair.
Yellow Optical Input Power out of 1 Measure the optical input power on the receiver
range connector and compare the measured value
with the specification.
2 Install appropriate attenuators to fulfill the
Optical Input Power requirements.
Off Interface admin state is 1 In the case that the module is installed and
disabled. provisioned, check the admin state settings.
2 If the management displays “disabled”, change
the admin state to “In Service”, “Management”
or “Maintenance”.
446 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Fixed Gain-Controlled EDFA Modules
If your module has an LED status that is not represented in Table 85, please contact your ADVA
Optical Networking Technical Services Representative.
Note
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
All LEDs Red A serious error in card Remove and reinsert the module. If the condition
initialization. continues, return the module to ADVA Optical
Networking for repair.
P Yellow Power abnormal
Off Module admin state is 1 In the case that the module is installed and
“disabled”. provisioned, check the admin state settings.
2 If the management displays “disabled”,
change the admin state to “In Service”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 447
Fixed Gain-Controlled EDFA Modules
Mod Off Module admin state is Module is not provisioned, start the provisioning
“unassigned”. process.
1 Red Input power is in range 1 Measure the optical input power on the
and the amplifier receiver connector to verify that the value is
midstage attenuation is indeed within specifications.
OK, but the amplified 2 Remove and reinsert the module.
output power does not
If the condition continues the module should be
reach target level.
(Gain of stage 2 does returned to ADVA Optical Networking for repair.
not reach target level.)
Red flashing to EDFA off due to EOP Measure the optical input power on the receiver
off (Excessive Output connector to verify that the value is within
Power) event. specifications.
If the condition continues once the module has
been removed and inserted, it should be returned
to ADVA Optical Networking for repair.
Yellow Optical Input Power out 1 Measure the optical input power on the
of range receiver connector and compare the
measured value with the specification.
2 Install appropriate attenuators to fulfill the
Optical Input Power requirements.
Yellow flashing Input power is in range, Verify that the attenuation between port 2-T and
to off but the amplifier port 2-R is within specification.
midstage attenuation is
not OK - amplified
output power does not
reach target level.
(Gain of stage 2 does
not reach target level
due to incorrect
midstage attenuation.)
448 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Fixed Gain-Controlled EDFA Modules
Off Interface admin state is 1 In the case that the module is installed and
disabled. provisioned, check the admin state settings.
2 If the management displays “disabled”,
change the admin state to “In Service”,
“Management” or “Maintenance”.
Red flashing to EDFA off due to EOP Measure the optical input power on the receiver
off (Excessive Output connector to verify that the value is within
Power) event. specifications.
If the condition continues once the module has
been removed and inserted, it should be returned
to ADVA Optical Networking for repair.
Yellow Input power is in range Verify that the attenuation between the 2T port
and gain of stage 1 and the 2R port is within specification.
reaches target level, but
receive power of stage
2 is insufficient. The
amplifier midstage
attenuation is not OK.
Yellow flashing Input power is out of Measure the optical power on the receiver
to off range and as a result, interface and compare the measured value with
gain of stage 1 does not the specification. Install appropriate attenuators
reach target level. to fulfill the Optical Input Power requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 449
Fixed Gain-Controlled EDFA Modules
450 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Variable Gain(-Controlled) EDFA Modules
Follow all the instructions precisely. If you do not supply the specified
attenuation on given steps, you will destroy the module being tested.
CAUTION
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 451
Variable Gain(-Controlled) EDFA Modules
Module Variants
EDFA-C-D20-VGC, EDFA-C-S26-VGC-DM,
EDFA-C-D20-VGC-DM, EDFA-C-S26-VGCB-DM1
EDFA-C-D20-VLGC-DM
(EDFA-C-D20 refers to all these
EDFA types)
Module LEDs • “P” to indicate the power supply • “P” to indicate the power supply
status status
• “Mod” to indicate the operation • “Mod” to indicate the operation
status of the module status of the module
• “1” to indicate the amplifier port • “N” to indicate the network port
status status
• “2” to indicate the amplifier
midstage port status
LED Description Refer to Table 86 on p. 453 for a Refer to Table 87 on p. 456 for a
description of these LEDs. description of these LEDs.
If your module has an LED status that is not represented in Table 86 on p. 453 or Table 87 on
p. 456, please contact your ADVA Optical Networking Technical Services Representative.
Note
Please note, the module should lose power for at least 10 seconds to allow any and all
capacitance to dissipate.
Note
1The EDFA-C-S26-VGCB-DM and the EDFA-C-S26-VGC-DM are identical, except that the EDFA-C-S26-
VGCB-DM has a 1528.77 nm OSC filter whereas the EDFA-C-S26-VGC-DM has a 1510 nm OSC filter.
452 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Variable Gain(-Controlled) EDFA Modules
All LEDs Red A serious error in card Remove and reinsert the module. If
initialization. the condition continues, the module
should be returned to ADVA Optical
P Yellow Power abnormal Networking for repair.
Off Power failure
1 Red Input power is in range and 1 Measure the optical input power
the amplifier midstage on the receiver connector to verify
attenuation is OK, but the that the value is indeed within
amplified output power specifications.
does not reach target level. 2 Remove and reinsert the module.
(Gain of stage 2 does not
reach target level.) If the condition continues, the module
should be returned to ADVA Optical
Networking for repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 453
Variable Gain(-Controlled) EDFA Modules
1 Red flashing to off EDFA off due to EOP Measure the optical input power on the
(Excessive Output Power) receiver connector to verify that the
event. value is within specifications.
If the condition continues once the
module has been removed and
inserted, it should be returned to
ADVA Optical Networking for repair.
Yellow Optical Input Power out of 1 Measure the optical input power
range on the receiver connector and
compare the measured value with
the specification.
2 Install appropriate attenuators to
fulfill the Optical Input Power
requirements.
Laser Degrade
Yellow flashing to off Input power is in range, but Verify that the attenuation between
the amplifier midstage port 2-T and port 2-R is within
attenuation is not OK - specification.
amplified output power
does not reach target level.
(Gain of stage 2 does not
reach target level due to
incorrect midstage
attenuation.)
454 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Variable Gain(-Controlled) EDFA Modules
2 Red Input power is in range, but Remove and reinsert the module.
gain of stage 1 does not If the condition continues, the module
reach target level. should be returned to ADVA Optical
Networking for repair.
Red flashing to off EDFA off due to EOP Measure the optical input power on the
(Excessive Output Power) receiver connector to verify that the
event. value is within specifications.
If the condition continues once the
module has been removed and
inserted, it should be returned to
ADVA Optical Networking for repair.
Yellow Input power is in range and Verify that the attenuation between the
gain of stage 1 does reach 2T port and the 2R port is within
target level, but receive specification.
power of stage 2 is
insufficient. The amplifier
midstage attenuation is not
OK.
Yellow flashing to off Input power is out of range Measure the optical power on the
and as a result, gain of receiver interface and compare the
stage 1 does not reach measured value with the specification.
target level. Install appropriate attenuators to fulfill
the Optical Input Power requirements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 455
Variable Gain(-Controlled) EDFA Modules
All Red A serious error in card Remove and reinsert the module. If the
LEDs initialization. condition continues, the module should be
returned to ADVA Optical Networking for
P Yellow Power abnormal repair.
Off Power failure
Off Module admin state is “disabled”. 1 In the case that the module is installed and
provisioned, check the admin state
settings.
2 If the management displays “disabled”,
change the admin state to “In Service”.
456 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Variable Gain(-Controlled) EDFA Modules
Red flashing Auto shut down 1 Make sure Optical Input Power is within
to off range and gain is not too high.
2 Remove and reinsert the module.
Laser Degrade
Input power OOR Make sure Optical Input Power is within range.
Apr/Opt Limit Make sure pilot signal is present and gain is not
too high.
Gain/Tilt Alarm Make sure that the pilot signal level is not too
low or gain is not too high.
Off Interface admin state is 1 In the case that the module is installed and
disabled. provisioned, check the admin state
settings.
2 If the management displays “disabled”,
change the admin state to “In Service”,
“Management” or “Maintenance”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 457
Variable Gain(-Controlled) EDFA Modules
Variable-Gain EDFA Modules
The EDFA-C-D27-GCB-DM is a variable-gain EDFA module with the following three LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operation status of the module
• “N” to indicate the network port status
Another variant of the EDFA-C-D27-GCB-DM is the EDFA-C-S26-VGC-DM, which is a variable gain-controlled
EDFA.
The LED description of the EDFA-C-S26-VGC-DM also applies to the EDFA-C-D27-GCB-DM. Refer to Table 87
on p. 456 for information about the LEDs of the EDFA-C-D27-GCB-DM.
458 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
RAMAN-C10 Module
RAMAN-C10 Module
This subsection will help you resolve issues that might be experienced with the RAMAN-C10 module. It is assumed that the measurements for all interfaces are within
ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested.
CAUTION
If your module has an LED status that is not represented in Table 88 on p. 460, please contact your ADVA Optical Networking Technical Services
Representative.
Note
Please note, the module should lose power for at least 10 seconds to allow any and all capacitance to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 459
RAMAN-C10 Module
All LEDs Red Remove and reinsert the module. If the condition continues, return the module to ADVA
Optical Networking for repair.
P Yellow Power abnormal
Yellow blinking to Management communication is 1 Check the SCU and RAMAN firmware version. Update the firmware if required.
off broken. 2 If the issue is not resolved then remove and reinsert the SCU.
Off Module admin state is “disabled”. 1 In the case that the module is installed and provisioned, check the admin state
settings.
2 If the management displays “disabled”, change in the admin state settings to “In
Service”.
Module admin state is “unassigned”. Module is not provisioned, start the provisioning process.
460 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
RAMAN-C10 Module
N (Alarms at Red blinking to off Raman Shutdown due to defect, (BR, 1 Verify that the network port is correctly cabled.
Network port) No OSC Signal/Data Signal) LKDO- 2 Verify that there are no payload optical signals arriving at the network port of the
APS module. Note that the OSC signal must be present. If there is payload signal power
present at this point, then find its source and remove from the system. To
successfully create an ASE table, there must not be any payload signal power
present at the Raman network port receiver.
3 Proceeding back along the incoming network signal fiber path, inspect each of the
fiber connectors along the path and clean or replace them as needed if they are dirty
or damaged. While disconnected, test each optical segment to ensure it is not
broken (i.e. verify the optical continuity or the segment and that the loss of the
segment is within expected limits). Replace any segment which are found to
contain a break or to exhibit excessive loss. Also verify that the fiber in the segment
is of the correct type, and replace any segments containing an incorrect fiber type.
4 Perform the ASE table build process on the amplifier module.
5 Replace module.
Raman Shutdown due to temp This condition occurs in order to avoid or at least minimize possible damage to the
(LKDO-TEMP) Raman module due to excessive temperatures encountered by the module.
1 Verify that the equipment operating environment for the shelf containing the module
meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained
within the same shelf conform to the product’s engineering guidelines.
4 Replace the plug or module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 461
RAMAN-C10 Module
N (Alarms at Yellow Raman ASE Table build failure (any 1 Verify that the correct fiber is connected to the network side input port of the Raman
Network port) ASE table build failure) module, and correct any cabling issues if they exist.
2 Verify that there are no payload optical signals arriving at the network port of the
module. Note that the OSC signal should be present. If there is payload signal
power present at this point, then find its source and remove from the system. To
successfully create an ASE table, there should be no payload signal power present
at the Raman network port receiver.
3 Perform the ASE table build process on the Raman module.
4 Replace the Raman module.
462 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
RAMAN-C10 Module
Raman off due to No ASE Table Perform the ASE table build process on the Raman module.
Available
Pump Power (high/low) 1 Verify that the module and facility are provisioned correctly and that the PUMPWR-
CTRL attribute of the facility is set to the correct value for the transmission span.
2 Verify that the incoming cable carrying the service is the correct cable and that the
transmit and receive ports are connected to their properly.
3 Perform the ASE table build process on the Raman module.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the input power level specifications. If the signal meets the required
specifications proceed to the next step below, otherwise locate the source of the
signal problem upstream and repair the problem. The upstream problem may be the
result of excessive span length, excessive span loss or inadequate launch power
from the far end.
5 Replace the Raman module.
Laser-Current Abnormal (high/low Replace the plug or Raman module supporting the facility, as appropriate.
threshold)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 463
RAMAN-C10 Module
N (Alarms at Yellow Temperature high/low threshold 1 Verify that the equipment operating environment for the shelf containing the module
Network port) (LSRTEMP1, LSRTEMP2, Raman meets specifications, and that the air filter is clean and unobstructed.
module temperature, pump block 2 Verify that there are no abnormal conditions or failures of the fan units within the
temperature) shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained
within the same shelf conform to the product’s engineering guidelines.
4 Replace the Raman module.
N (Alarms at Loss of OSC 1 Verify that the network port is correctly connected.
Upgrade port) 2 Verify that the OSC facility transmitted by the far end is correctly configured, that it
is operating normally, and that it is correctly connected into the transmission fiber.
3 Verify that the incoming fiber connector is clean and firmly connected to the receive
port associated with the facility. Clean the connection or replace the cable, plug or
module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications If the signal meets the required specifications proceed
to the next step below, otherwise locate the source of the signal problem upstream
and repair the problem.
5 Replace the module supporting the facility.
464 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
RAMAN-C10 Module
N (Alarms at Yellow Loss of Signal 1 Verify that the facility is provisioned correctly.
Upgrade port) 2 Verify that the network port is correctly cabled.
3 Verify that the incoming cable is clean and firmly connected to the receive port
associated with the facility. Clean the connector or replace the cable, plug or
module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications. If the signal meets the required specifications
proceed to the next step below, otherwise locate the source of the signal problem
upstream and repair the problem.
5 Replace the plug or module supporting the facility.
OSC OPR high/low threshold 1 Verify that the threshold level is provisioned correctly.
2 Verify that the network port is correctly connected and that the transmit and receive
ports are connected.
3 Verify that a signal is present at the cable termination and that the signal conforms
to the maximum power level specifications. If the signal meets the required
specifications proceed to the next step below, otherwise locate the source of the
signal problem upstream and repair the problem. It may be necessary to pad the
span to bring the attenuation within the specified minimum range required by the
system.
4 Replace the module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 465
RAMAN-C10 Module
Off Interface admin state is disabled. 1 In the case that the module is installed and provisioned, check the admin state
settings.
2 If the management displays “disabled”, change the admin state to “In Service”.
Interface admin state is unassigned. The module is not provisioned, start the provisioning process.
Yellow APR This condition is informative, and no corrective action is required. Corrective action will
need to be taken in response to the associated signal failure condition.
OPT Threshold low/high 1 Verify that the optical pump power applied to the network span by the Raman
amplifier is within the engineered limits for that span. Adjust the power settings as
needed to bring the power level within the specified limits.
2 Verify that the optical signal from the preceding module in the span falls within the
engineered limits. Adjust the power settings as needed to bring the power level
within the specified limits.
3 Examine the network span and correct all factors causing excessive loss, such as
bent or damaged fibers, optical attenuators with values higher than appropriate, or
loose or damaged optical connectors.
466 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2RAMAN-C15-LL Module
2RAMAN-C15-LL Module
This subsection will help you resolve issues that might be experienced with the 2RAMAN-C15-LL module. It is assumed that the measurements for all interfaces are within
ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested.
CAUTION
If your module has an LED status that is not represented in Table 89 on p. 468, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 467
2RAMAN-C15-LL Module
All LEDs Red A serious error in card initialization. Remove and reinsert the module. If the condition continues, the module should be
returned to ADVA Optical Networking for repair.
P Yellow Power abnormal
Yellow blinking to Management communication is 1 Check the SCU and RAMAN firmware version. Update the firmware if required.
off broken. 2 If the issue is not resolved, then remove and reinsert the SCU.
If the LED is still blinking yellow to off, contact your ADVA Optical Networking
Technical Services Representative.
Off Module admin state is “disabled”. 1 In the case that the module is installed and provisioned, check the admin state
settings.
2 If the management displays “disabled”, change in the admin state settings to “In
Service”.
Module admin state is “unassigned”. Module is not provisioned, start the provisioning process.
468 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2RAMAN-C15-LL Module
N Red blinking to off Raman Shutdown due to APS, due to 1 Verify that the network port is correctly cabled.
shut down of FWD or BWD or both 2 APS occurs at the BWD Raman if OSC and data signal are lost. Or at the FWD
amplifiers. (LKDO-APS) Raman if the BWD Raman pumps are not on. Note that the BWD Raman must be
operational for the FWD to start. OSC must be present for the BWD to start.
3 Proceeding back along the incoming network signal fiber path, inspect each of the
fiber connectors along the path and clean or replace them as needed if they are dirty
or damaged. While disconnected, test each optical segment to ensure it is not
broken (i.e. verify the optical continuity or the segment and that the loss of the
segment is within expected limits). Replace any segment which are found to
contain a break or to exhibit excessive loss. Also verify that the fiber in the segment
is of the correct type, and replace any segments containing an incorrect fiber type.
4 Verify that an ASE table is present. If not, then initiate an ASE Table build. Perform
the ASE table build process on the amplifier module.
5 Replace module.
Raman Shutdown due to temp This condition occurs to avoid possible damage to the Raman module due to excessive
(LKDO-TEMP) component temperatures.
1 Verify that the equipment operating environment for the shelf containing the module
meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained
within the same shelf conform to the product’s engineering guidelines.
4 Replace the module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 469
2RAMAN-C15-LL Module
N Yellow Raman ASE Table build failure due to 1 Verify that the correct fiber is connected to the network side of the Raman module
shut down of FWD or BWD or both and correct any cabling issues if they exist.
amplifiers. 2 Verify that there are no payload optical signals (for FWD Raman at the U port, for
BWD Raman at the Network port). Note that the OSC signal must be present. If
there is payload signal power present, then find its source and remove from the
system. To successfully create an ASE table, there must be no payload signal
power present.
3 Perform the ASE table build process on the Raman module.
4 Replace the Raman module.
Raman pumps off due to No ASE Perform the ASE table build process on the respective amplifier, either FWD or BWD or
Table available due to shut down of both.
FWD or BWD or both amplifiers.
OSC OPT Power Control (high/low) 1 Verify that the Raman module is connected to the OSC module and that OSC
signal is present at the Raman module.
2 Verify the setting of the OSC power provisioning.
3 Based on indicator (high or low); check the OSC optical power level from the OSC
module and verify that it is within specificaiton.
4 Replace the Raman module.
Pump Power (high/low) 1 Verify that the network side fiber is the correct type and connected correctly.
1 Verify that the amplifier is provisioned for the correct fiber type.
2 Perform the ASE table build process on the Raman module.
3 Replace the Raman module.
470 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2RAMAN-C15-LL Module
N Yellow Temperature high/low threshold 1 Verify that the equipment operating environment for the shelf containing the module
(Pump LASER temperature) meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained
within the same shelf conform to the product’s engineering guidelines.
4 Replace the Raman module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 471
2RAMAN-C15-LL Module
LASER Degrade
Off Interface admin state is “disabled”. 1 In the case that the module is installed and provisioned, check the admin state
settings.
2 If the management displays “disabled”, change in the admin state settings to “In
Service”.
Interface admin state is Module is not provisioned, start the provisioning process.
“unassigned”.
472 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2RAMAN-C15-LL Module
OPR (high/low threshold) 1 Verify that a signal is present at the cable termination and that the signal conforms
to power level specifications. If the signal meets the required specifications
proceed to the next step below, otherwise locate the source of the signal problem
upstream and repair the problem. It may be necessary to pad the span to bring the
attenuation within the specified minimum range required by the system.
2 Replace the module supporting the facility.
OPT (high/low threshold) 1 Verify the provisioning of the OPT thresholds and that the thresholds meet the
expected signal levels.
2 Verify that the optical signal from the preceding module in the span falls within the
engineered limits. Adjust the power settings as needed to bring the power level
within the specified limits.
3 Examine the network span and correct all factors causing excessive loss, such as
bent or damaged fibers, optical attenuators with values higher than appropriate, or
loose or damaged optical connectors.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 473
2RAMAN-C15-LL Module
U Off Interface admin state is disabled. 1 In the case that the module is installed and provisioned, check the admin state
settings.
2 If the management displays “disabled”, change the admin state to “In Service”.
Interface admin state is unassigned. The module is not provisioned, start the provisioning process.
474 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
AMP-S20H-C15 and AMP-S20L-C15 Modules
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested.
CAUTION
If your module has an LED status that is not represented in Table 90 on p. 476, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The AMP-S20H-C15 and AMP-S20L-C15 modules have four LEDs on its faceplate:
• “P” to indicate the power supply status
• “Mod” to indicate the operating status of the module
• “N” to indicate the operating status of the network port
• “U” to indicate the operating status of the upgrade port
The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 475
AMP-S20H-C15 and AMP-S20L-C15 Modules
All LEDs Red A serious error in card Remove and reinsert the module.
initialization. If the condition continues, return the module to ADVA Optical Networking for repair.
P Yellow Power abnormal Remove and reinsert the EDFA Raman module. If the condition continues, the module should be
returned to ADVA Optical Networking for repair.
Off Power failed Return EDFA Raman module to ADVA Optical Networking for repair.
Yellow Management communication is 1 Check the SCU and amplifier firmware version. Update the firmware if required.
blinking to off broken. 2 If the issue is not resolved then remove and reinsert the SCU.
Green Module provisioned, admin 1 In the case that the EDFA Raman module is installed and provisioned, check the admin state
status is “Maintenance”, settings.
“Management”, “In Service” or 2 If the management displays “disabled”, change in the admin state settings to “In Service”.
“Auto In Service”
Off Module admin state is “disabled” The EDFA Raman module is not provisioned. Start the provisioning process.
or UAS.
476 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
AMP-S20H-C15 and AMP-S20L-C15 Modules
N Red blinking EDFA shut down due to This condition occurs to avoid possible damage to the EDFA Raman module due to excessive
to off temperature. component temperatures.
1 Verify that the equipment operating environment for the shelf containing the module meets
specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing
the module.
3 Verify that the module placement and that the surrounding equipment contained within the same
shelf conform to the product’s engineering guidelines.
4 Replace the EDFA Raman module.
EDFA shut down due to Make sure pilot signal is present and gain is not too high.
OPTLMT
Yellow OSC OPT power control high or 1 Verify that the EDFA Raman module is connected to the OSC module and that OSC signal is
low present at the EDFA Raman module.
2 Verify the setting of the OSC power provisioning.
3 Based on indicator (high or low); check the OSC optical power level from the OSC module and
verify that it is within specificaiton.
4 Replace the EDFA Raman module.
EDFA GAIN/TILT Abnormal, 1 Verify that the network side fiber is the correct type and connected correctly.
VOACTRL Fail 2 Verify that the amplifier is provisioned for the correct fiber type.
3 Perform the ASE table build process on the EDFA Raman module.
4 Replace the module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 477
AMP-S20H-C15 and AMP-S20L-C15 Modules
N Yellow Loss of OSC 1 Verify that the network port is correctly connected.
2 Verify that the OSC facility transmitted by the far end is correctly configured, that it is operating
normally, and that it is correctly connected into the transmission fiber.
3 Verify that the incoming fiber connector is clean and firmly connected to the receive port
associated with the facility. Clean the connection or replace the cable, plug or module, as
appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms to the required
specifications. If the signal meets the required specifications proceed to the next step below,
otherwise locate the source of the signal problem upstream and repair the problem.
5 Replace the module supporting the facility.
478 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
AMP-S20H-C15 and AMP-S20L-C15 Modules
N Yellow EDFA Temp high/low threshold 1 Verify that the equipment operating environment for the shelf containing the module meets
specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing
the module.
3 Verify that the module placement and that the surrounding equipment contained within the same
shelf conform to the product’s engineering guidelines.
4 Replace the EDFA Raman module.
Off Port admin state DSBLD or 1 In the case that the module is installed and provisioned, check the admin state settings.
UAS 2 If the management displays “disabled”, change in the admin state settings to “In Service”.
3 EDFA Raman module is not provisioned. Start the provisioning process.
U Red flashing Fiber connection invalid, Tx 1 Carefully trace the fiber to the far-end port and determine to which port the fiber is connected. If
to off and/or Rx required, adjust the fiber connections at either or both ends, so they conform to the intended fiber
connection provisioning plan.
Fiber connection mismatch, Tx 2 If the condition persists, replace the module at the far-end of the fiber.
and/or Rx
3 If the condition fails to clear, replace the module supporting this facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 479
AMP-S20H-C15 and AMP-S20L-C15 Modules
U Red flashing BWD Raman pump shut down This condition occurs to avoid possible damage to the EDFA Raman module due to excessive
to off due to temp component temperatures.
1 Verify that the equipment operating environment for the shelf containing the module meets
specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing
the module.
3 Verify that the module placement and that the surrounding equipment contained within the same
shelf conform to the product’s engineering guidelines.
4 Replace the EDFA Raman module.
BWD Raman shut down due to 1 Verify that the network port is correctly cabled.
APS (but only if EDFA amplifier 2 APS occurs at the BWD Raman if OSC and data signal are lost.
is enabled)
3 Proceeding back along the incoming network signal fiber path, inspect each of the fiber
connectors along the path and clean or replace them as needed if they are dirty or damaged.
While disconnected, test each optical segment to ensure it is not broken (i.e. verify the optical
continuity or the segment and that the loss of the segment is within expected limits). Replace any
segment which are found to contain a break or to exhibit excessive loss. Also verify that the fiber
in the segment is of the correct type, and replace any segments containing an incorrect fiber type.
4 Verify that an ASE table is present. If not, then initiate an ASE Table build.
5 Replace module.
480 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
AMP-S20H-C15 and AMP-S20L-C15 Modules
U Yellow Fiber Connection Loss of Signal 1 Verify that the facility is provisioned correctly.
2 Verify that the network port is correctly cabled.
3 Verify that the incoming cable is clean and firmly connected to the receive port associated with
the facility. Clean the connector or replace the cable, plug or module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms to the required
specifications. If the signal meets the required specifications proceed to the next step below,
otherwise locate the source of the signal problem upstream and repair the problem.
5 Replace the plug or module supporting the facility.
OPR (high/low threshold) 1 Verify that a signal is present at the cable termination and that the signal conforms to power level
specifications. If the signal meets the required specifications proceed to the next step below,
otherwise locate the source of the signal problem upstream and repair the problem. It may be
necessary to pad the span to bring the attenuation within the specified minimum range required by
the system.
2 Replace the module supporting the facility.
OPT (high/low threshold) 1 Verify the provisioning of the OPT thresholds and that the thresholds meet the expected signal
levels.
2 Verify that the optical signal from the preceding module in the span falls within the engineered
limits. Adjust the power settings as needed to bring the power level within the specified limits.
3 Examine the network span and correct all factors causing excessive loss, such as bent or
damaged fibers, optical attenuators with values higher than appropriate, or loose or damaged
optical connectors.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 481
AMP-S20H-C15 and AMP-S20L-C15 Modules
U Yellow BWD Raman ASE Table build 1 Verify that the correct fiber is connected to the network side input port of the EDFA Raman
fail module, and correct any cabling issues if they exist.
2 Verify that there are no payload optical signals arriving at the Network port of the module. Note
that the OSC signal should be present. If there is payload signal power present at this point, then
find its source and remove from the system. To successfully create an ASE table, there should
be no payload signal power present at the EDFA Raman Network port receiver.
3 Perform the ASE table build process on the EDFA Raman module.
4 Replace the Raman module.
BWD Raman pumps off due to Perform the ASE table build process on the EDFA Raman module.
No ASE Table available
BWD Gain/Tilt abnormal Verify the gain setting, the fiber type, and the fiber connections.
Fiber Connection Optical Power Replace the module supporting this facility.
Tx Fault
Fiber Connection 1 Verify that the fiber detection termination point entity is provisioned and in-service at the far-end
Communications error of the fiber, and that fiber detection is enabled. Correct any provisioning errors.
2 Verify that the module at the far-end is correctly provisioned and equipped, and is operating error-
free. Address any error conditions reported at the far-end module or by the far-end fiber detection
termination point.
3 If the condition persists, replace the module supporting the facility.
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AMP-S20H-C15 and AMP-S20L-C15 Modules
U Yellow Fiber connection protocol fault 1 Check if the firmware revision level of the modules at both ends of the fiber is the appropriate
version for the software generic and module type. Upgrade any module found to contain an
incorrect firmware load revision level.
2 Verify that the optical connectors associated with each end of the fiber are securely attached, and
tighten/firmly insert any loose connectors.
3 Inspect the fiber. Replace any fiber which is of the wrong type or specification, which has been
bent beyond the allowable minimum bend radius, or which has sustained any physical damage.
4 Inspect the fiber connectors at each end of the fiber and clean each connector. Verify that the
connectors are undamaged. Test the optical fiber cable to verify that it meets engineering
specifications for the application, and that there are no internal fiber breaks or excessive loss due
to failures which are not readily apparent from visual inspection. Replace any damaged
component (cable or module, if the connector on the module is damaged).
5 Verify that the optical source for the fiber connectivity check signals of the modules at the far-end
of the fiber is operating within expected optical signal power limits. Replace any module found to
operate outside the specified limits.
6 If the condition still fails to clear, replace the module reporting the failure.
Fiber connection data fault 1 Verify that the facility is provisioned correctly.
2 Verify that the network port is correctly cabled.
3 Verify that all fibers are clean and firmly connected. Clean connectors if needed.
4 Verify that a signal is present at the cable termination and that the signal conforms to the required
specifications. If the signal meets the required specifications proceed to the next step below,
otherwise locate the source of the signal problem upstream and repair the problem.
5 Replace the module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 483
AMP-S20H-C15 and AMP-S20L-C15 Modules
BWD Raman Temp high/low 1 Verify that the equipment operating environment for the shelf containing the module meets
Threshold specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing
the module.
3 Verify that the module placement and that the surrounding equipment contained within the same
shelf conform to the product’s engineering guidelines.
4 Replace the EDFA Raman module.
484 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
AMP-S20H-C15 and AMP-S20L-C15 Modules
Off U interface admin state is 1 If the module is installed and provisioned, check the admin state settings.
"disabled" or "UAS" and 2 If the management displays “disabled”, change the admin state to “In Service”.
Fiber Detection feature is
disabled or Fiber Detection 3 The EDFA Raman module is not provisioned. Start the provisioning process.
feature is enabled and PTP
ADMIN state is DSBLD or no
Fiber detect conditions exist.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 485
EDFA-S20H and EDFA-S20L Modules
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested.
CAUTION
If your module has an LED status that is not represented in Table 91 on p. 487, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate.
Note
486 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
EDFA-S20H and EDFA-S20L Modules
All Red A serious error in card Remove and reinsert the module.
LEDs initialization. If the condition continues, return the module to ADVA Optical Networking for repair.
P Yellow Power abnormal Remove and reinsert the EDFA module. If the condition continues, return the module to ADVA Optical Networking for
repair.
Off Power failed Return the EDFA module to ADVA Optical Networking for repair.
Yellow Management 1 Check the SCU and amplifier firmware version. Update the firmware if required.
blinking to communication is 2 If the issue is not resolved, remove and reinsert the SCU.
off broken.
Green Module provisioned, 1 If the EDFA module is installed and provisioned, check the administrative state settings.
administrative state 2 If the management system displays “disabled”, change the administrative state to “In Service”.
is “Maintenance”,
“Management”, “In
Service” or “Auto In
Service”
Off The EDFA module is Initiate the provisioning process, or set the administrative state to "In Service", "Maintenance", "Management", or "Auto
disabled or not In Service".
provisioned.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 487
EDFA-S20H and EDFA-S20L Modules
N Red EDFA shut down due This condition occurs to avoid possible damage to the EDFA module due to excessive component temperatures.
blinking to to temperature. 1 Verify that the equipment operating environment for the shelf containing the module meets specifications, and that
off the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing the module.
3 Verify the module placement and that the surrounding equipment contained within the same shelf conform to the
product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
The EDFA pumps are 1 Ensure the input power to the amplifier is in the recommended range.
shut down for laser 2 Make sure pilot signal is present and the gain is not too high.
safety reasons, since
3 If the issue is not resolved, replace the EDFA module.
the output power
exceeded the
recommended range.
488 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
EDFA-S20H and EDFA-S20L Modules
N Yellow OSC OPT power 1 Verify that the EDFA module is connected to the OSC module and that OSC signal is present at the EDFA module.
control high or low 2 Verify the setting of the OSC power provisioning.
3 Based on indicator (high or low); check the OSC optical power level from the OSC module and verify it is within
specification.
4 If the issue is not resolved, replace the EDFA module
Pump temperature 1 Verify that the equipment operating environment for the shelf containing the module meets specifications, and that
high/low threshold the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained within the same shelf conform to
the product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
EDFA GAIN/TILT 1 Measure the optical input power on the receiver connector to verify that the value is within specifications.
abnormal, 2 Check gain/tilt settings.
VOACTRL Fail
3 Remove and reinsert the module. If the condition persists, return this EDFA to ADVA Optical Networking for repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 489
EDFA-S20H and EDFA-S20L Modules
N Off The port 1 If the EDFA module is installed and provisioned (including the N and U interfaces), check the administrative state
administrative state settings. If the management system displays “disabled”, change the administrative state to “In Service”.
is disabled or this 2 If the EDFA module is not provisioned, or the N interface is not provisioned, initiate the provisioning process.
interface is
unassigned.
U Red Fiber connection 1 Carefully trace the fiber to the far-end port and determine to which port the fiber is connected. If required, adjust the
blinking to invalid, Tx and/or Rx fiber connections at either or both ends, so they conform to the intended fiber connection provisioning plan.
off 2 If the condition persists, replace the module at the far-end of the fiber.
Fiber connection
mismatch, Tx and/or 3 If the condition fails to clear, replace the module supporting this facility.
Rx
Yellow Loss of signal 1 Verify that the upgrade port is correctly connected.
2 Verify that the OSC facility transmitted by the far end is correctly configured, that it is operating normally, and that it
is correctly connected into the transmission fiber.
3 Verify that the incoming fiber connector is clean and firmly connected to the receive port associated with the
facility. Clean the connection or replace the cable, plug or module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms to the required specifications.
5 If the signal meets the required specifications, locate the source of the signal problem upstream and repair the
problem.
6 If the problem continues, replace the module supporting the facility.
490 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
EDFA-S20H and EDFA-S20L Modules
U Yellow OPR (high/low 1 Verify that a signal is present at the cable termination and that the signal conforms to power level specifications.
threshold) 2 If the signal meets the required specifications, locate the source of the signal problem upstream and repair the
problem. It may be necessary to pad the span to bring the attenuation within the required minimum range.
3 If the problem continues, replace the module supporting the facility.
Fiber connection 1 Verify that the fiber detection termination point entity is provisioned and in-service at the far-end of the fiber, and
Communications that fiber detection is enabled. Correct any provisioning errors.
error 2 Verify that the module at the far-end is correctly provisioned and equipped, and is operating error-free. Address any
error conditions reported at the far-end module or by the far-end fiber detection termination point.
3 If the condition persists, replace the module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 491
EDFA-S20H and EDFA-S20L Modules
U Yellow Fiber connection 1 Check if the firmware revision level of the modules at both ends of the fiber is the appropriate version for the
protocol fault software generic and module type. Upgrade any module found to contain an incorrect firmware load revision level.
2 Verify that the optical connectors associated with each end of the fiber are securely attached, and tighten/firmly
insert any loose connectors.
3 Inspect the fiber. Replace any fiber which is of the wrong type or specification, which has been bent beyond the
allowable minimum bend radius, or which has sustained any physical damage.
4 Inspect the fiber connectors at each end of the fiber and clean each connector. Verify that the connectors are
undamaged. Test the optical fiber cable to verify that it meets engineering specifications for the application, and
that there are no internal fiber breaks or excessive loss due to failures which are not readily apparent from visual
inspection. Replace any damaged component (cable or module, if the connector on the module is damaged).
5 Verify that the optical source for the fiber connectivity check signals of the modules at the far-end of the fiber is
operating within expected optical signal power limits. Replace any module found to operate outside the specified
limits.
6 If the condition still fails to clear, replace the module reporting the failure.
492 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
EDFA-S20H and EDFA-S20L Modules
U Yellow Fiber Detection 1 Verify that the optical connectors associated with each end of the fiber are securely attached, and tighten/firmly
flashing to Attenuation High, Tx insert any loose connectors.
off and/or Rx 2 Inspect the fiber. Replace any fiber which is of the wrong type or specification, which has been bent beyond the
allowable minimum bend radius, or which has sustained any physical damage.
3 Inspect the fiber connectors at each end of the fiber and clean each connector. Verify that the connectors are
undamaged. Test the optical fiber cable to verify that it meets engineering specifications for the application, and
that there are no internal fiber breaks or excessive loss due to failures which are not readily apparent from visual
inspection. Replace any damaged component (cable or module, if the connector on the module is damaged).
4 Verify that the optical source for the fiber connectivity check signals of the modules at the far-end of the fiber is
operating within expected optical signal power limits. Replace any module found to operate outside the specified
limits.
5 If the condition still fails to clear, replace the module reporting the failure.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 493
EDFA-S20H and EDFA-S20L Modules
U Off This port's 1 If the EDFA module is installed and provisioned (including the N and U interfaces), check the administrative state
administrative state settings. If the management system displays “disabled”, change the administrative state to “In Service”.
is "disabled" or the 2 Ensure Fiber Detection is enabled.
module is unassigned
3 If the EDFA module is not provisioned or the N and U interfaces are not yet provisioned, initiate the provisioning
and
Fiber Detection process.
feature is disabled, or
Fiber Detection
feature is enabled
and PTP ADMIN
state is disabled, or
no fiber detection
conditions exist.
494 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2EDFA-S20L-S10L Modules
2EDFA-S20L-S10L Modules
This subsection will help you resolve issues that might be experienced on 2EDFA-S20L-S10L modules. It is assumed that the measurements for all interfaces are within
ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested.
CAUTION
If your module has an LED status that is not represented in Table 92 on p. 496, please contact your ADVA Optical Networking Technical Services
Representative.
Note
The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 495
2EDFA-S20L-S10L Modules
All LEDs Red A serious error in card initialization. Remove and reinsert the module.
If the condition continues, return the module to ADVA Optical Networking for repair.
P Yellow Power abnormal Remove and reinsert the EDFA module. If the condition continues, return the module to
ADVA Optical Networking for repair.
Off Power failed Return the EDFA module to ADVA Optical Networking for repair.
Yellow blinking to Management communication is 1 Check the SCU and amplifier firmware version. Update the firmware if required.
off broken. 2 If the issue is not resolved, remove and reinsert the SCU.
Green Module provisioned, administrative 1 If the EDFA module is installed and provisioned, check the administrative state
state is “Maintenance”, settings.
“Management”, “In Service” or 2 If the management system displays “disabled”, change the administrative state to
“Auto In Service” “In Service”.
Off The EDFA module is disabled or Initiate the provisioning process, or set the administrative state to "In Service",
not provisioned. "Maintenance", "Management", or "Auto In Service".
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2EDFA-S20L-S10L Modules
N Red blinking to Booster EDFA shut down due to This condition occurs to avoid possible damage to the EDFA module due to excessive
off temperature. component temperatures.
1 Verify that the equipment operating environment for the shelf containing the module
meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify the module placement and that the surrounding equipment contained within
the same shelf conform to the product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
The Booster EDFA pump shut 1 Ensure the input power to the amplifier is in the recommended range.
down for laser safety reasons, 2 Ensure the pilot signal is present and the gain is not too high.
since the output power exceeded
3 If the issue is not resolved, replace the EDFA module.
the recommended range.
The Booster EDFA pump shut Troubleshoot the LOS condition at the far-end amplifier.
down due to Automatic Power
Shutdown (APS)1, indicating a
possible LOS condition at the far-
end amplifier.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 497
2EDFA-S20L-S10L Modules
N Yellow Loss of Signal (LOS) 1 Verify that the facility is provisioned correctly.
2 Verify that the incoming fiber connector is clean and firmly connected to the receive
port associated with the facility. Clean the connection or replace the cable, plug or
module, as appropriate.
3 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications.
4 If the signal meets the required specifications, locate the source of the signal
problem upstream and repair the problem.
5 If the problem continues, replace the module supporting the facility.
OSC OPT power control high or 1 Verify that the EDFA module is connected to the OSC module and that OSC signal
low is present at the EDFA module.
2 Verify the setting of the OSC power provisioning.
3 Based on indicator (high or low); check the OSC optical power level from the OSC
module and verify it is within specification.
4 If the issue is not resolved, replace the EDFA module
Booster EDFA temperature 1 Verify that the equipment operating environment for the shelf containing the module
high/low threshold meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify that the module placement and that the surrounding equipment contained
within the same shelf conform to the product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
498 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
2EDFA-S20L-S10L Modules
N Yellow Booster EDFA GAIN/TILT 1 Measure the optical input power on the receiver connector to verify that the value is
abnormal, VOACTRL Fail within specifications.
2 Check gain/tilt settings.
3 Remove and reinsert the module. If the condition persists, return this EDFA to
ADVA Optical Networking for repair.
Loss of OSC (LOSC) 1 Verify that the network port is correctly connected.
2 Verify that the OSC facility transmitted by the far end is correctly configured,
operating normally, and is correctly connected to the transmission fiber.
3 Verify that the incoming fiber connector is clean and firmly connected to the receive
port associated with the facility. Clean the connection or replace the cable, plug or
module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications.
5 If the signal meets the required specifications, locate the source of the signal
problem upstream and repair the problem.
6 If the problem continues, replace the module supporting the facility.
Off The port administrative state is 1 If the EDFA module is installed and provisioned (including the N and U interfaces),
disabled or this interface is ensure that the administrative state is “In Service”.
unassigned. 2 If the EDFA module or the N interface is not provisioned, provision it.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 499
2EDFA-S20L-S10L Modules
U Red blinking to Fiber connection invalid, Tx and/or 1 Carefully trace the fiber to the far-end port and determine to which port the fiber is
off Rx connected. If required, adjust the fiber connections at either or both ends, so they
conform to the intended fiber connection provisioning plan.
2 If the condition persists, replace the module at the far-end of the fiber.
3 If the condition fails to clear, replace the module supporting this facility.
Fiber connection mismatch, Tx 1 Carefully trace the fiber to the far-end port and determine to which port the fiber is
and/or Rx connected. If required, adjust the fiber connections at either or both ends, so they
conform to the intended fiber connection provisioning plan.
2 If the condition persists, replace the module at the far-end of the fiber.
3 If the condition fails to clear, replace the module supporting this facility.
Pre-amplifier EDFA shut down due This condition occurs to avoid possible damage to the EDFA module due to excessive
to temperature component temperatures.
1 Verify that the equipment operating environment for the shelf containing the module
meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify the module placement and that the surrounding equipment contained within
the same shelf conform to the product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
Pre-amplifier EDFA pump shut Troubleshoot the LOS condition at the N port.
down due to a LOS condition at the
network (N) port.
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2EDFA-S20L-S10L Modules
U Yellow Pre-amplifier temperature high/low 1 Verify that the equipment operating environment for the shelf containing the module
threshold meets specifications, and that the air filter is clean and unobstructed.
2 Verify that there are no abnormal conditions or failures of the fan units within the
shelf containing the module.
3 Verify the module placement and that the surrounding equipment contained within
the same shelf conform to the product’s engineering guidelines.
4 If the issue is not resolved, replace the EDFA module.
Pre-amplifier Gain/Tilt abnormal 1 Measure the optical input power on the receiver connector to verify that the value is
within specifications.
2 Check gain/tilt settings.
3 Remove and reinsert the module. If the condition persists, return this EDFA to
ADVA Optical Networking for repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 501
2EDFA-S20L-S10L Modules
U Yellow OPR Threshold (high/low) 1 Verify that a signal is present at the cable termination and that the signal conforms
to power level specifications.
2 If the signal meets the required specifications, locate the source of the signal
problem upstream and repair the problem. It may be necessary to pad the span to
bring the attenuation within the required minimum range.
3 If the problem continues, replace the module supporting the facility.
OPT Threshold (high/low) 1 Verify that a signal is present at the cable termination and that the signal conforms
to power level specifications.
2 If the problem continues, replace the module supporting the facility.
Fiber connection Loss of Signal 1 Verify that the facility is provisioned correctly.
2 Verify that the upgrade port is correctly cabled.
3 Verify that the incoming cable is clean and firmly connected to the receive port
associated with the facility. Clean the connector or replace the cable, plug or
module, as appropriate.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications.
5 If the signal meets the required specifications, locate the source of the signal
problem upstream and repair the problem.
6 If problem continues, replace the module supporting the facility.
Fiber connection Optical Power Tx Replace the module supporting this facility.
(OPT) Fault
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2EDFA-S20L-S10L Modules
U Yellow Fiber connection Communications 1 Verify that the fiber detection termination point entity is provisioned and in-service
error at the far-end of the fiber, and that fiber detection is enabled. Correct any
provisioning errors.
2 Verify that the module at the far-end is correctly provisioned and equipped, and is
operating error-free. Address any error conditions reported at the far-end module or
by the far-end fiber detection termination point.
3 If the condition persists, replace the module supporting the facility.
Fiber connection protocol fault 1 Check if the firmware revision level of the modules at both ends of the fiber is the
appropriate version for the software generic and module type. Upgrade any module
found to contain an incorrect firmware load revision level.
2 Verify that the optical connectors associated with each end of the fiber are securely
attached, and tighten/firmly insert any loose connectors.
3 Inspect the fiber. Replace any fiber which is of the wrong type or specification,
which has been bent beyond the allowable minimum bend radius, or which has
sustained any physical damage.
4 Inspect the fiber connectors at each end of the fiber and clean each connector.
Verify that the connectors are undamaged. Test the optical fiber cable to verify that
it meets engineering specifications for the application, and that there are no internal
fiber breaks or excessive loss due to failures which are not readily apparent from
visual inspection. Replace any damaged component (cable or module, if the
connector on the module is damaged).
5 Verify that the optical source for the fiber connectivity check signals of the modules
at the far-end of the fiber is operating within expected optical signal power limits.
Replace any module found to operate outside the specified limits.
6 If the condition still fails to clear, replace the module reporting the failure.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 503
2EDFA-S20L-S10L Modules
U Yellow Fiber connection data fault 1 Verify that the facility is provisioned correctly.
2 Verify that the network port is correctly cabled.
3 Verify that all fibers are clean and firmly connected. Clean connectors if needed.
4 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications.
5 If the signal meets the required specifications, locate the source of the signal
problem upstream and repair the problem.
6 If the problem continues, replace the module supporting the facility.
Yellow flashing to Fiber Detection Attenuation High, 1 Verify that the optical connectors associated with each end of the fiber are securely
off Tx and/or Rx attached, and tighten/firmly insert any loose connectors.
2 Inspect the fiber. Replace any fiber which is of the wrong type or specification,
which has been bent beyond the allowable minimum bend radius, or which has
sustained any physical damage.
3 Inspect the fiber connectors at each end of the fiber and clean each connector.
Verify that the connectors are undamaged. Test the optical fiber cable to verify that
it meets engineering specifications for the application, and that there are no internal
fiber breaks or excessive loss due to failures which are not readily apparent from
visual inspection. Replace any damaged component (cable or module, if the
connector on the module is damaged).
4 Verify that the optical source for the fiber connectivity check signals of the modules
at the far-end of the fiber is operating within expected optical signal power limits.
Replace any module found to operate outside the specified limits.
5 If the condition still fails to clear, replace the module reporting the failure.
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2EDFA-S20L-S10L Modules
Off This port's administrative state is 1 If the EDFA module is installed and provisioned (including the N and U interfaces),
"disabled" or the module is check the administrative state settings. If the management system displays
unassigned and Fiber Detection “disabled”, change the administrative state to “In Service”.
feature is disabled, or Fiber 2 Ensure Fiber Detection is enabled.
Detection feature is enabled and
3 If the EDFA module is not provisioned or the N and U interfaces are not yet
PTP ADMIN state is disabled, or
provisioned, initiate the provisioning process.
no fiber detection conditions exist.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 505
2EDFA-S20L-S10L Modules
506 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 11
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 507
Table 93: LED Status of the Dispersion Compensation Modules
P Red A serious error in card Remove the module from its shelf
initialization. slot for 10 seconds to allow the
capacitor(s) to discharge, and then
reinsert the module into the shelf
slot. If the fault condition persists,
return the module to ADVA Optical
Networking for repair.
Off Power source has failed. Check the LED of the PSUs.
The NCU receives no • If the status LED indicator (P)
power. on the PSU module is not lit,
refer to “Troubleshooting Power
Supply Units” on p. 88.
• If the status LED indicator on
the PSU module is green, then
the hardware is faulty. Return
the module to ADVA Optical
Networking.
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Chapter 12
NCU Troubleshooting
This chapter provides procedures for troubleshooting first and second generation NCUs.
First generation NCUs are:
• NCU-A
• NCU-B
• NCU-GDPS
• NCU2E
The second generation NCUs are:
• NCU-II
• NCU-II-P
• NCU-S
In the following sections, NCU is used to refer to any NCU type:
“Viewing IP Addresses” on p. 510
“Setting NCU Passwords to Default Values” on p. 511
“Restarting the NCU” on p. 517
“Deleting the Active Database” on p. 520
“Replacing the NCU Compact Flash” on p. 521
“Replacing an NCU” on p. 526
For hardware and equipping details of the different NCU types, refer to
the “Management and Switch Modules” chapter in the Hardware
Description.
Note For details on NCU-II-P and associated SCU-II modules, refer to the
“High Availability” chapter in the System Description.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 509
Viewing IP Addresses
Viewing IP Addresses
Follow this procedure to view the IP addresses used in the NE.
Step 1 Select .
Step 2 In the Navigation Tree, select Management Network.
Step 3 In the Main Pane:
• The system IP address is under the System blade.
• The NCU port IP addresses are under the Management Ports blade.
• The management channels (for example, GCCs) IP addresses are under
the Management Channels blade.
• Routing information can be found under the Routes, OSPF Areas, and
OSPF Neighbors blades.
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Setting NCU Passwords to Default Values
Requirements
• Your computer must be connected to the NE with a serial cable.
• For information about establishing a serial connection, refer to the “Connecting to the
Network Element” section in the Provisioning and Operations Manual.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 511
Setting NCU Passwords to Default Values
Step 1 Set the COM port for the serial interface on the PC as follows:
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Setting NCU Passwords to Default Values
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Setting NCU Passwords to Default Values
Step 1 Set the COM port for the serial interface on the PC as follows.
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Setting NCU Passwords to Default Values
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 515
Setting NCU Passwords to Default Values
Requirement
You must be logged on with an ADMIN privilege level user account.
Step 1 Select .
Step 2 In the Navigation Tree, select Security > Access.
Step 3 Within the Access Management blade, set NCU Boot Loader Access:
• Select Disable to disable the boot loader process.
• Select Enable to enable the boot loader process. This setting will allow
you to interrupt the boot loader process to reset NCU passwords to default
values.
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Restarting the NCU
Requirements
You must be logged in to the NE with an ADMIN privilege level user account.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf 1 > NCU Slot.
In a redundant NCU-II configuration, select the active NCU slot.
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Restarting the NCU
A cold start of the NCU initializes all hardware and any configurations of the NE.
A cold start may be applied after powering up the system or after upgrading software
(including a new NCU load).
The initiation of a cold start can result in the following:
• reloading and reprovisioning of all hardware
• clearing of all alarms for which the condition to raise that alarm is no longer present
• clearing of the alarm log
• clearing of all performance data, current records and historical records
• removal of all active loopback settings
• management traffic interruption
To cold start the NCU, press and release the Reset button located on the NCU faceplate,
as shown in Figure 20 on p. 519. If required, use a pointed tool.
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Restarting the NCU
After pressing the Reset button, the NCU shuts down and you will lose connection to the
NE. Traffic will not be affected. The NE is ready for operation within approximately five
minutes. After four consecutive beeps, the NCU MOD LED changes from blinking to
solid green. This indicates that the NCU has completed the restart and you can log in.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 519
Deleting the Active Database
This procedure sets the active database to its default settings. Resetting the database to
factory defaults does not affect traffic. However, rebooting the NCU after the database
has been reset to factory defaults will cause a traffic outage!
Deleting the active database should only be done for special cases such as de-
commissioning the NE. The default settings resulting from this action depend on the
release. For an overview of default settings in this release, refer to the “Security
Management” chapter in the System Description.
Requirements
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Database > Manage.
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Replacing the NCU Compact Flash
It is assumed that you are familiar with handling NCU modules and are aware of the
precautions that should be taken to avoid damage to the equipment.
The Compact Flash card can only be removed when the NCU has been extracted from
the shelf. The photos shown in this section are examples for NCUs that fit in slots A and
B.
Requirements
• ESD-preventive wrist strap or other personal grounding device.
• Suitable grounded surface or an antistatic mat to place the NCU.
Step 1 Place an antistatic mat on a flat, stable surface to receive the NCU.
Step 2 Attach a wrist strap to your wrist and insert the grounding cable into the ESD
grounding point.
Step 3 Place the NCU on the antistatic mat as shown in Figure 21 on p. 522.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 521
Replacing the NCU Compact Flash
Step 4 Using your fingers, grasp the locking plate on both sides and pull it out of the
NCU completely, as shown in Figure 22.
Step 5 Insert the locking plate through the opening in the cover into the gaps between
the connector and the Compact Flash card, as shown in Figure 23.
Step 6 Push the locking plate in the direction of the arrow to unlock the Compact
Flash card. It slides out of the slot slightly, as shown in Figure 24 on p. 523.
522 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing the NCU Compact Flash
Figure 24: Remove the Compact Flash Card from the Slot
Step 7 Remove the locking plate from the opening and lay it aside.
Step 8 Pull the Compact Flash card the rest of the way out of the NCU.
Step 9 Place the Compact Flash card on the antistatic mat for insertion in the
replacement NCU, or in an electrostatic bag for later use.
Step 10 Keep the locking plate in a safe place for later use.
It is assumed that you are familiar with handling NCU modules and are aware of the
precautions that should be taken to avoid damage to the equipment.
The Compact Flash card can only be inserted into the replacement NCU if the unit has
been extracted from the shelf. The photos shown in this section are examples for NCUs
that fit in slots A and B.
Requirements
• ESD-preventive wrist strap or other personal grounding device.
• Suitable grounded surface or an antistatic mat for the NCU.
• Compact Flash card to be installed.
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Replacing the NCU Compact Flash
Step 1 Attach a wrist strap to your wrist and insert the grounding cable onto the ESD
grounding point.
Step 2 Place the NCU on the antistatic mat as shown in Figure 25.
Step 3 Ensure that the Compact Flash card is the correct type.
Step 4 Locate the electrical connector on the Compact Flash card.
Step 5 Hold the Compact Flash card on the narrow sides so the electrical connector is
pointing toward the slot opening and the product label is up.
Figure 25: Placement of the NCU for Inserting the Compact Flash Card
The Compact Flash card can only be inserted completely when properly
aligned.
Note
a) In front of the slot opening on the NCU, align the narrow sides of the card
with the left and right tracks in the slot.
b) Once the card is in the correct position, gently slide it into the slot while
guiding the left-hand and right-hand edges of the card in the tracks as
shown in Figure 26.
Figure 26: Insert the Compact Flash Card into the Slot
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Replacing the NCU Compact Flash
The card is completely inserted when its front side is flush with the edge of the board
cover. If you are unable to fully insert the CF card, the alignment is probably incorrect.
Step 7 When the Compact Flash card is seated properly, insert the locking plate into
the slot to lock the Compact Flash card. Proceed as follows:
a) Hold the locking plate on the narrow sides so that its fingers face the slot
and the guide above is visible.
b) Align the locking plate with the slot and slide it into the gap above the
Compact Flash card, as shown in Figure 27.
Figure 27: Lock the Compact Flash Card by Inserting the Locking Plate
c) Gently push until the locking plate is flush with the aluminum shield on the
NCU. The Compact Flash card is locked into position.
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Replacing an NCU
Replacing an NCU
This section describes the procedures to replace an NCU. Replacement is necessary
when:
• The NCU is malfunctioning.
• A newer NCU type is required.
The NCU should be replaced with the same NCU type or a newer version. The
replacement NCU needs to support all of the equipment installed in the NE.Generally:
• A first generation NCU (NCU-A, NCU-B, NCU-GDPS, or NCU2E) can be replaced
with another first generation NCU, or an NCU-II.
• An NCU-II can only be replaced with another NCU-II.
• An NCU-S can only be replaced with another NCU-S.
• An NCU-II-P can only be replaced with another NCU-II-P.
Examples in this chapter may slightly differ from your setup. Especially data such as IP
addresses and subnet masks are NE specific.
Please pay attention to the safety notices and additional information provided in this
section.
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Replacing an NCU
Database stored on SCU (set The SCU will automatically restore the database
Database Auto Restore to when the replacement NCU is installed. Follow
Restore from SCU prior to the “Replacing a First Generation NCU with an
replacement) NCU-II” on p. 537 through Step 13.
All requirements and additional information about replacing an NCU are addressed in
these sections:
“Basic Requirements” on p. 527
“Required Information” on p. 527
“Required Equipment” on p. 529
The following replacement procedures are based on the requirements provided in this
section:
“Replacing a Malfunctioning NCU” on p. 530
“Replacing a First Generation NCU with an NCU-II” on p. 537
Basic Requirements
The following requirements must be met before starting the replacement procedure:
• A current database backup has already been created and is accessible.
• A replacement NCU packaged in the shipping box is available and has the same
software version as the NCU to be replaced.
Required Information
It is assumed that you are familiar with handling management modules, and are aware of
the precautions that should be taken to avoid damage to the equipment. In addition, you
should be familiar with FSP 3000R7 management software.
Connection Scenarios
During the replacement procedure, you will need to connect your management computer
to the NE. You also will need to have a connection between the NE and an FTP server to
download software updates and back up and restore database files. There are several
ways to make these connections, some of these scenarios are shown in Figure 28 on
p. 528. The database backup file can also be stored exclusively on the SCU, which
requires an SCU with hardware revision 2.01 or higher, an SCU-II, or an SCU-S. For
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 527
Replacing an NCU
information about backing up the database, refer to “Backing Up and Restoring the
Database” on p. 610.
1 2 3
NCU
NCU2E NCU Ser
USB2 Ser
USB1
C2 C
FTP C1 FTP C
FTP
4 5 6
NCU2E NCU2E
NCU
USB2
USB2
Ser
USB1
USB1
C2
C2
C1
FTP C1 C
FTP
front cable
OSCM
N
C3
FTP C2
C1
7 8 9
NCU
Ser
NCU2E NCU2E
USB2 USB2
USB1 USB1
C2 C2
C
C1 C1
front cable
FTP
backplane backplane
OSCM
N
OSCM OSCM
N N
C3
C2
C3 FTP C3
C2 C2
C1
C1 C1
FTP
You can manage the NE using a serial connection or an Ethernet connection. In general,
when you use a serial connection to manage the NE, you should not have any problems
accessing the NE after a reboot.
When you use an Ethernet connection between the management computer and the NCU,
pay attention to the following to successfully access the NCU:
• You must always know the IP address of the NCU Ethernet port.
• Ensure that the NCU Ethernet port is not disabled.
The NCU must have an Ethernet connection to an FTP server. The FTP server can either
be located on the management computer or in the same subnet as the NE.
If the FTP server is located on the management computer, use a direct Ethernet
connection between the management computer and the NCU. In this case, keep note of
the following:
• At all times you must know the IP address of the NCU Ethernet port that your
management computer is connected to.
• Adjust the management computer IP address to be in the same subnet if the NCU IP
address changes (for example, after a reboot following a database restoration you
may also have to adjust the computer IP address).
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If the FTP server is located in the network, connect the NE to the network. In this case,
keep note of the following:
• Set up the IP address of the NCU Ethernet port to have access to the network.
• Ensure that the NCU Ethernet port is not disabled.
• Ensure that routers are set up in a way that the NE and FTP server can reach each
other.
• Check if the OSCM Ethernet port needs to be connected to the network.
For reference, make note of the factory default IP addresses:
• NCU Ethernet port marked C or C1: 192.168.1.1
• NCU Ethernet port marked C2: 192.168.2.1
• NCU Ethernet port marked C3: 192.168.3.1
The default IP subnet mask is 255.255.255.0 for all NCU Ethernet ports.
The default system IP address is 192.168.254.1.
Gather the following information before beginning the replacement procedure:
• The IP address, user account name, and password for an FTP server that is
reachable from the NE (only if a database backup file will be moved from the NCU to
the management computer using FTP).
• If the replacement module is not a new NCU and an Ethernet connection will be used
for management, you will need the IP address that the NCU last had.
Required Equipment
This equipment should be present on site before starting the replacement procedure:
• Torx screwdriver TX10 for loosening the knurled screws, if necessary
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the NCU
• Management computer or laptop with
o
an FTP server installed (only if a database backup file will be moved from the
NCU to the management computer using FTP)
o
a free serial port (EIA/TIA-232) for connecting to NCU-A/NCU-B/NCU-
GDPS/NCU-II/NCU-II-P or a free USB port for connecting to the
NCU2E/NCU-II/NCU-S/NCU-II-P
• a serial null modem cable or a standard USB cable
• an Ethernet cable or Ethernet crossover cable
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Replacing an NCU
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Replacing an NCU
Each NCU can be replaced without the use of any tools. However, to loosen a knurled
screw that is screwed in too tightly, use an appropriate torx driver.
Ensure you have met all requirements described in these sections:
• “Basic Requirements” on p. 527
• “Required Information” on p. 527
• “Required Equipment” on p. 529
For hardware and equipping details of the different NCU types, refer to
“Management and Switch Modules” in the Hardware Description.
Note
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 If mounted, remove the front cover from the master shelf.
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Replacing an NCU
Hot Surface!
The NCU can become very hot during operation. Touching a very hot
component may cause skin burns. Allow the module to cool before
removing it from the shelf slot. Place only cooled modules in the static-
CAUTION
protective package.
b) Firmly pull on the screws until the module is free from the shelf and
carefully slide the module straight out of the slot while holding it by both
screws as shown in Figure 29.
The slot position shown in Figure 29 apply to first generation NCUs and
NCU-II. NCU-S modules are equipped in slot B in the slimline shelves,
while NCU-II-P modules are equipped in slots 3 and 18 in SH9HU
shelves.
Never reach into the vacant shelf slot. Contact with the adjacent modules or the
connectors on the backplane could result in damage to the equipment.
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c) Put the module onto a grounded surface or an antistatic mat and let it cool
down.
d) As soon as the module has cooled down, place it in the original static-
protective package to avoid ESD damage to the module.
e) Put the static-protective package back into the original shipping box and
lay the box aside.
Step 6 Take the replacement module out of the shipping box.
Step 7 Remove it from the static-protective package and immediately place it onto a
grounded surface or an antistatic mat to avoid ESD damage to the module.
Step 8 Check and prepare the replacement module as follows:
a) Make sure that the module is the correct one for installation (type and
specifications). To quickly obtain this information, refer to the faceplate
markings and the labels on the board cover.
b) Inspect the module visually for damage and impurities. If necessary, use
canned, dry, oil-free compressed air to blow off any possible dust
particles. If a contact strip is loose, torn, or otherwise defective, do not
install this module. Return the module for repair.
Step 9 Insert the replacement module into the empty slot as follows:
a) Hold the module by both screws, as shown in Figure 30 on p. 534, or by
the faceplate.
The slot position shown in Figure 30 on p. 534 apply to first generation
NCUs and NCU-II. NCU-S modules are equipped in slot B in slimline
shelves, while NCU-II-P modules are equipped in slots 3 and 18 in
SH9HU shelves.
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Replacing an NCU
b) Align the upper and lower edges of the module with the upper and lower
tracks in the slot. If the module is in the correct position, carefully slide it
into the slot a few millimeters while guiding the upper and lower edges of
the module in the tracks.
c) Using moderate force, push gently until the module connectors mate
properly with the backplane connectors.
d) Ensure that the module is properly and completely inserted into the slot.
The module is properly and completely inserted when
• its faceplate is flush with the faceplates of the adjacent modules and
the shelf panels
• it receives power.
Step 10 While the replacement module restarts, the MOD LED blinks. The restart is
completed when the NCU beeps four times and the MOD LED changes from
blinking to solid green. Check also the P LED to ensure that the module is
operating correctly. Refer to the module LED indicator description in
“Management and Switch Modules” on p. 385.
If the module does not respond, remove it from the slot. Insert a dummy
module into the empty slot.
Note
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Step 11 When the replacement module operates properly, secure it tightly in the slot as
follows:
a) Hold the module in place with your left hand and simultaneously turn the
two attached knurled screws clockwise into the threaded holes using the
thumb and forefinger of your right hand.
b) Tighten the screws.
Step 12 Skip the remaining steps of this procedure for these scenarios:
• If you just replaced an NCU-II-P in a protected configuration where the
partner NCU-II-P is operating normally.
• If the database backup is stored on the SCU, Database Auto Restore
was set to Restore from SCU before the NCU malfunction, and the
database backup is based on the same software version as the
replacement NCU.
For all other scenarios and NCU types, including NCU-II-Ps in a protected
configuration where the partner NCU-II-P also needs to be replaced, proceed
to Step 13.
Step 13 Connect your management computer to the NCU using a serial connection, as
described in “Connecting to the Network Element” in the Provisioning and
Operations Manual.
Step 14 Log on the replaced NCU using HyperTerminal and open the Craft Console.
The communication between the management computer and the NCU will run
over the serial cable. The following warning window is displayed:
Since the new NCU has been detected in the shelf for the first time, the
“DBACT_MEA” condition will be present. This alarm indicates that there could
be a database mismatch. An auxiliary database is therefore used to prevent
services interruption. In this case, proceed to Step 15.
However, if the replaced NCU was never installed in another shelf previously,
the above message will not be displayed and the “DBACT_MEA” condition is
not raised. In this case, proceed to Step 16.
Step 15 Select OK to acknowledge the warning related to the “DBACT_MEA”
condition.
The NCU must now be reset to use the default database instead of the
auxiliary database. To reset the NCU, follow these steps:
a) Navigate to System Management > Software and Database Control
and select the Database tab.
b) Select [Reset to Factory Default] and confirm with [OK].
In response, the NE restarts and you will lose connection to the NE. After
four consecutive beeps, the NCU MOD LED changes from blinking to
solid green. This indicates that the NCU has completed the restart and you
can log in.
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Replacing an NCU
For first generation NCUs, NCU-S, and Configure the IP address and
NCU-II, if the dependent entity SC-1-A- range for this entity.
{C|C1|C2} is displayed without the text
“[UAS]” beside it, the entity is assigned.
For NCU-II-P, if the dependent entity SC-
NCU-{C1|C2|C3} is displayed without the text
“[UAS]” beside it, the entity is assigned.
Step 17 After you have provisioned the LAN IP interface, a window will be displayed,
prompting you to restart the NCU. Select OK.
You will lose connection to the NE. After four consecutive beeps, the
NCU MOD LED changes from blinking to solid green. This indicates that the
NCU has completed the restart and you can log in.
Step 18 Log on to the NE using NED.
Step 19 Check whether the new NCU's software version matches the software version
associated with the database backup.
Step 20 If required, update the NCU software to match the software version associated
with the database backup, as described in “Updating the NE Software
Release” on p. 617.
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Replacing an NCU
Step 21 If the database backup is located on a remote server and it was renamed
during storage, ensure its name has the extension *.DBS.
Step 22 Restore the database from the remote server or SCU, as described in
“Restoring the Database” on p. 614.
If you just replaced and configured an NCU-II-P in a protected configuration
where the partner NCU-II-P also needs to be replaced, repeat Step 1 to Step
11 of this procedure to replace the partner NCU-II-P.
For hardware and equipping details of the different NCU types, refer to
“Management and Switch Modules” in the Hardware Description.
Note
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Replacing an NCU
Hot Surface!
The NCU can become very hot during operation. Touching a very hot
component may cause skin burns. Allow the module to cool before
removing it from the shelf slot. Put only cooled modules into the static-
CAUTION
protective package.
b) Firmly pull on the screws until the module is free from the shelf and
carefully slide the module straight out of the slot while holding it by both
screws as shown in Figure 31.
Never reach into the vacant shelf slot. Contact with the adjacent modules or the
connectors on the backplane could result in damage to the equipment.
c) Put the module onto a grounded surface or an antistatic mat and let it cool
down.
d) As soon as the module has cooled down, place it in the original static-
protective package to avoid ESD damage to the module.
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Replacing an NCU
e) Put the static-protective package back into the original shipping box and
lay the box aside.
Step 7 Take the replacement module (NCU-II) out of the shipping box.
Step 8 Remove it from the static-protective package and immediately place it onto a
grounded surface or an antistatic mat to avoid ESD damage to the module.
Step 9 Check and prepare the replacement module as follows:
a) Ensure the module is the correct one you want to install (type and
specifications). To quickly obtain the adequate information, refer to the
faceplate markings and the labels on the board cover.
b) Inspect the module visually for damage and impurities. If necessary, use
canned, dry, oil-free compressed air to blow off any possible dust
particles. If a contact strip is loose, torn, or otherwise defective, do not
install this module. Return the module for repair.
Step 10 Insert the replacement module into the empty slot as follows:
a) Hold the module by both screws as shown in Figure 32 or by the faceplate.
b) Align the upper and lower edges of the module with the upper and lower
tracks in the slot. If the module is in the correct position, carefully slide it
into the slot a few millimeters while guiding the upper and lower edges of
the module in the tracks.
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Replacing an NCU
c) Using moderate force, push gently until the module connectors mate
properly with the backplane connectors.
d) Ensure that the module is properly and completely inserted into the slot.
The module is properly and completely inserted when
• its faceplate is flush with the faceplates of the adjacent modules and
the shelf panels
• it receives power.
Step 11 While the replacement module restarts, the MOD LED blinks. The restart is
completed when the NCU beeps four times and the MOD LED changes from
blinking to solid green. Check also the P LED to ensure that the module is
operating correctly. Refer to the module LED indicator description in
“Management and Switch Modules” on p. 385.
If the module does not respond, remove it from the slot. Insert a dummy
module into the empty slot.
Note
Step 12 When the replacement module operates properly, secure it tightly in the slot as
follows:
a) Hold the module in place with your left hand and simultaneously turn the
two attached knurled screws clockwise into the threaded holes using the
thumb and forefinger of your right hand.
b) Tighten the screws.
If the database backup is stored on the SCU, Database Auto Restore was
set to Restore from SCU before the NCU replacement, and the database
backup is based on the same software version as the replacement NCU, skip
the remaining steps of this procedure.
Step 13 Connect your management computer to the NCU using a serial connection, as
described in “Connecting to the Network Element” in the Provisioning and
Operations Manual.
Step 14 Log on the replaced NCU using HyperTerminal and open the Craft Console.
The communication between the management computer and the NCU will run
over the serial cable. The following warning window is displayed:
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Since the new NCU has been detected in the shelf for the first time, the
“DBACT_MEA” alarm will be present. This alarm indicates that there could be
a database mismatch. An auxiliary database is therefore used to prevent
services interruption. In this case, proceed to Step 15.
However, if the replaced NCU is new and was never installed in another shelf
previously, the above message will not be displayed and the “DBACT_MEA”
condition is not raised. In this case, proceed to Step 16.
Step 15 Select OK to acknowledge the warning related to the “DBACT_MEA”
condition.
The NCU must now be reset to use the default database instead of the
auxiliary database. To reset the NCU, follow these steps:
a) Navigate to System Management > Software and Database Control
and select the Database tab.
b) Select [Reset to Factory Default] and confirm with [OK].
In response, the NE restarts and you will lose connection to the NE. After
four consecutive beeps, the NCU MOD LED changes from blinking to
solid green. This indicates that the NCU has completed the restart and you
can log in.
c) Log on to the NE using HyperTerminal to access the Craft Console.
Step 16 Configure the NE IP address to the value that the previous NCU had:
a) Connect an Ethernet cable between the network and the NCU-II port C1 or
C2.
b) Navigate to System Management > System IP Settings > Default
Gateway, and enter the default gateway.
c) Enter the correct IP address and range for SC-1-A-{C1|C2} by selecting
Service Management > SHELF-1 > MOD-1-A NCU-II.
d) Check which NCU-II port (C1 or C2) you have used for the Ethernet
connection:
For more information about assigning and configuring the LAN IP interface,
refer to “Assigning the Ethernet IP Addresses” in the Provisioning and
Operations Manual.
Step 17 After you have provisioned the LAN IP interface, a window will be displayed,
prompting you to restart the NCU. Select OK.
You will lose connection to the NE. After four consecutive beeps, the
NCU MOD LED changes from blinking to solid green. This indicates that the
NCU has completed the restart and you can log in.
Step 18 Log on to the NE using NED.
Step 19 Check whether the new NCU's software version matches the software version
associated with the database backup.
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Replacing an NCU
Step 20 If required, update the NCU software to match the software version associated
with the database backup, as described in “Updating the NE Software
Release” on p. 617.
Step 21 If the database backup is located on a remote server and it was renamed
during storage, ensure its name has the extension *.DBS.
Step 22 Restore the database as described in “Restoring the Database” on p. 614.
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Chapter 13
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Maintaining Tunnels and Services
Requirements
The control plane functionality must already have been configured and enabled in the
network configuration, as described in the Provisioning and Operations Manual, section
"Enabling the Control Plane". Ensure all of the data-plane entities associated with the
Tunnel have been properly provisioned.
544 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Maintaining Tunnels and Services
+------------------------Create: TNL-WDM-------------------------+
| Enter relevant values |
| Facility Type: [--choose-- ] |
| Direction: Bi |
| Destination node TID: [ ] |
| Source equipment AID: [ ] |
| Dest. equipment AID: [ ] |
| Tunnel Name: [ ] |
| Recovery Type: [NONE ] |
| Pinning: Yes |
| Tunnel Type: Point to Point |
| Tunnel Number: [0 ] |
| |
| [ Cancel ] [ Refresh ] [ Next ] |
+----------------------------------------------------------------+
Step 5 The Tunnel is the bearer channel of the payload, so its facility type must match
the facility type that your payload is going into. Use the Facility Type drop-
down list to specify this facility type.
Step 6 Enter into the Source equipment AID field the access identifier (AID) of the
endpoint service adaptation module (in the source network element).
Step 7 Enter information about the far end of the Tunnel as follows:
• Enter into the Destination node TID/Node IP field the terminal identifier
(TID) or the IP address of the network element in the far end of the tunnel.
• Enter into the Dest. equipment AID field the access identifier (AID) of the
endpoint service adaptation module (in the destination network element).
Step 8 Enter a text string that to identify the Tunnel by a name in the Tunnels WDM
window’s list of Tunnels.
The Tunnel’s access identifier is based on this text string; TNL-WDM-<tunnel
name>.
Step 9 Both protected and unprotected transport connections are supported by the
control plane. Protection is treated in an end-to-end fashion, i.e. the
establishment of protection associations occurs at the ingress and egress
network element only (mixing of protected and unprotected spans in the same
end-to-end transport connection is not currently supported). Do not provision
the working path with the control plane and the protection path manually, or the
reverse. Let the control plane provision the protected transport connection.
Use the Recovery Type drop-down list to specify any protection for the
tunnel, in harmony with the existing service’s protection type.
The options are:
• NONE, indicating an unprotected tunnel.
• Protection Desired, which indicates that protection is requested, but it
may not be possible.
When adopting an existing data-plane service, the recommended protection
type is Protection Desired. Upon calculation, the control plane will attempt to
fulfil these requirements.
Step 10 The rest of the fields can be left at their default values. Continue to the next
page of the wizard by selecting Next.
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The content that now is displayed in the Create page will depend on the facility
type you selected for the tunnel. The following is an example where the Tunnel
facility type is OTU2.
+-----------------------Create: TNL-WDM------------------------+
| Enter relevant values |
| |
| Forward Error Correction: [G709 Standard FEC ] |
| Termination Level: [Phys ] |
| Stuffing: [Yes] |
| Admin State: Pre Post Signalling |
| |
| [ Cancel ] [ Refresh ] [ Prev ] [ Next ] [ Apply ] |
+--------------------------------------------------------------+
Step 11 Tunnels may describe certain attributes of the WDM path or paths associated
with it, to align devices along the transport connection path or paths, such as
attributes like termination level, FEC mode, and bit stuffing.
Enter the relevant settings for these attributes in harmony with the existing
service. For information about the options, consult the Management Data
Guide for the module in question.
Step 12 The administrative state of the Tunnel is at this point Pre Post Signalling.
This indicates that the Tunnel path has not been calculated, nor has any
provisioning been signalled yet.
Select Next to continue.
In response, the following content is displayed in the Create page.
+--------------------------Create: TNL-WDM---------------------------+
| Enter relevant values |
| |
| Provisioned Paths: |
| +------------------------------------------------+ |
| | | |
| +------------------------------------------------+ |
| Select Path in the above list to remove it from Provisioned Paths. |
| |
| Available Paths: |
| +------------------------------------------------+ |
| |NONE | |
| |PATH-WDM-Path 71-72 | |
| +------------------------------------------------+ |
| Select Path in the above list to add it to Provisioned Paths. |
| |
| [ Cancel ] [ Refresh ] [ Prev ] [ Apply ] |
+--------------------------------------------------------------------+
Step 13 Before you can adopt a newly provisioned tunnel, you must ensure, as always,
that all of the necessary data plane entities have already been provisioned.
This includes the WDM cross-connection entities indicating current channel
usage within the network element. For more information about how to create
WDM cross-connections, see “Building WDM Cross-Connections” on p. 549.
Step 14 You may choose to explicitly specify the working and, if relevant, the
protection path for the existing service. While not strictly necessary, doing so
ensures that the control plane managed transport connection follows the
precise path of the existing service being converted.
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The Available Paths section displays all previously provisioned paths (see the
Provisioning and Operations Manual, section "Configuring Restoration for
Existing Tunnels") and the item NONE. NONE represents no specific/explicit
path.
If choosing to explicitly-specify one or more service paths, perform these steps
as follows. The sequence is important.
a) Enter the desired working path into the Provisioned Paths list as follows:
• If you want to specify the explicit path of the existing service: Select it
in the Available Paths list. In response it will be added to top of the
Provisioned Paths list.
• If you want to use the computed path: Select the item NONE in the
Available Paths list. In response it will be added to the top of the
Provisioned Paths list.
b) If the Tunnel holds a protected transport connection, enter the desired
protection path into the Provisioned Paths list as follows:
• If you want to specify the explicit path of the existing service: Select it
in the Available Paths list. In response it will be added as the second
item in the Provisioned Paths list.
• If the computed path shall be used, select the item NONE in the
Available Paths list. In response it will be added as the second item in
the Provisioned Paths list.
Step 15 Select [Apply] to complete the provisioning of the Tunnel.
When application is complete, a message window appears.
+----------------------------------+
| |
| Entity was successfully created. |
| |
| [ OK ] |
| |
+----------------------------------+
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Step 1 Log on to the NE where the service transport connection shall be terminated.
Step 2 Under Service Management, select the optical line (OL) for the Network
Degree (e.g. West, East) for the Network Element. The OL menu displays.
Step 3 Select Service Management > Virtual Optical Channels to display a list of
the current virtual optical channels. Select Add to create a new virtual optical
channel.
Step 4 The Create: WCH menu displays. For the AID, select the relevant WCH
entry from the drop-down menu, in the form WCH-X-yyyy, where X represents
the OL, and yyyy represents the channel number. Refer to your engineering
plan for the appropriate values. Select Next.
Step 5 Select Apply to create the WCH. The system displays a message indicating
that the WCH was created successfully.
Step 6 Use Service Management > WDM layer cross connections to display the
list of connection entities for this NE.
Step 7 Click Add to create a new WDM cross-connection for the channel at this
node.
Step 8 The Create WDM Layer Cross-connection menu appears. Enter the From
AID name value from the drop-down menu. For an add connection, select CH,
the Shelf number value, and the Slot-Port value from the drop-down menus.
For a pass-through connection, select WCH from the drop-down menu for the
From AID name value. Select the appropriate index and channel values.
Step 9 Enter the To AID name value from the drop-down menu. If you chose CH for
the From AID name value, WCH is preselected. Select the appropriate index
and channel values. For a drop connection, select CH, the Shelf number
value, and the Slot-Port value from the drop-down menus. For a pass-through
connection, select WCH from the To AID name drop-down menu. Select the
appropriate index and channel values.
Step 10 Select Next. The system shows that the cross-connection is bidirectional by
default.
Step 11 Select Create to create the one-way cross-connection primitive. The system
displays a message to indicate that you successfully created the cross-
connection and also asks whether you would like to create the primitive in the
opposite direction.
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Step 12 Select OK. The system displays a message to indicate that the cross-
connection was successfully created.
Step 1 Open the Tunnels WDM window by selecting Control Plane > CP-WDM >
Tunnels WDM.
Step 2 From the list of Tunnels that is displayed, find the Tunnel that you wish to
transfer from control plane to management plane ownership.
You can use the search function to search for the Tunnel by its name.
Alternatively use the controls to page up and down, or to the top or bottom of
the list.
Step 3 Select the new Tunnel.
In response, the Tunnel facts window displays.
Step 4 Set the administrative state to Pre Post Signalling using the Admin State
drop-down list.
In response, the displayed window content changes.
Step 5 Select the Abandon check box.
This indicates that control plane management of the Tunnel shall be
abandoned, but the data plane provisioning done for the Tunnel shall be kept.
If you do not place a check mark in the Abandon check box, the Tunnel will be
deleted both from the control plane and the data plane.
Step 6 Select [Apply] to start the process.
During the process, the message “Tunnel teardown in progress...” will appear
in the State tab window, and remain displayed until the activation is
completed.
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Step 7 When completed, the service will continue to be running, but the control plane
no longer manages it.
Requirements
The control plane functionality must already have been configured and enabled in the
network configuration, as described in the Provisioning and Operations Manual, section
"Enabling the Control Plane".
Step 1 Find out the Tunnel number of the existing Tunnel. The tunnel number can be
found by selecting any existing connection entity that still exists at some other
network element in the network and is associated with this Tunnel. Use
Control Plane > CP-WDM > Connections WDM to open the Connections
WDM table which shows all connection entities on the NE, and select the
Tunnel to view all information about it.
Step 2 Log on to the replacement NE.
Step 3 Initiate creation of the Tunnel by selecting Control Plane > CP-WDM >
Tunnels WDM.
In response, the Tunnels WDM window appears.
Step 4 Select Add to provision the Tunnel entity that will be the bearer channel for the
service.
In response, the Create window appears.
Step 5 The Tunnel is the bearer channel of the payload, so its facility type must match
the facility type that your payload is going into. Use the Facility Type drop-
down list to specify this facility type.
Step 6 Enter the into the Source equipment AID field the access identifier (AID) of
the endpoint service adaptation module (in the source network element).
Step 7 Enter information about the far end of the Tunnel as follows:
• Enter into the Destination node TID/Node IP field the terminal identifier
(TID) or the IP address of the network element in the far end of the tunnel.
• Enter into the Dest. equipment AID field the access identifier (AID) of the
endpoint service adaptation module (in the destination network element).
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Step 8 Enter a text string to identify the Tunnel by in Tunnels WDM window list of
Tunnels.
The Tunnel access identifier is based on this text string; TNL-WDM-<tunnel
name>.
Step 9 Both protected and unprotected transport connections are supported by the
control plane. Protection is treated in an end-to-end fashion, e.g. the
establishment of protection associations occurs at the ingress and egress
network element only; mixing of protected and unprotected spans in the same
end-to-end transport connection is not currently supported. Do not provision
the working path with the control plane and the protection path manually, or the
other way around. Let the control plane provision the protected transport
connection.
Use the Recovery Type drop-down list to specify any protection for the
tunnel.
The options are:
• NONE, indicating an unprotected tunnel.
• Protection requested, which indicates that protection is requested, but it
may not be possible.
• Protection required, which indicates that protection is an absolute
requirement.
Upon calculation, the control plane will attempt to fulfil these requirements.
Step 10 Enter the Tunnel number of the existing Tunnel that you found in Step 1 into the
Tunnel Number field.
Continue to the next page of the wizard by selecting Next.
Step 11 The content that now is displayed in the Create page will depend on the facility
type you selected for the tunnel. The following is an example where the Tunnel
facility type is OTU2.
Step 12 Tunnels may describe certain attributes of the WDM path or paths associated
with it, to align devices along the transport connection path or paths, for
example attributes like termination level, FEC mode, bit stuffing.
Enter the relevant settings for these attributes. For information about the
options, consult the Management Data Guide for the module in question.
Step 13 The administrative state of the Tunnel is at this point Pre Post Signaling. This
indicates that the Tunnel path has not been calculated, nor has any
provisioning been signalled yet.
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Maintaining Tunnels and Services
+----------------------------------+
| |
| Entity was successfully created. |
| |
| [ OK ] |
| |
+----------------------------------+
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Maintaining Tunnels and Services
If the user for example fails to properly describe the internal fiber mapping of the NE
during configuration, the traffic engineering information derived from the improper user
configuration will also be improper. Hence there is a direct correlation between
correctness of NE configuration as entered by the user and the ultimate ability of the
control plane subsystem to compute pathways for Tunnels through the transport network.
This section provides two methods to view what traffic engineering information is known
to a NE, as a means to identify any improper user configuration.
The following sections are provided.
“Viewing TE Router Information” on p. 556
“Viewing TE Link Information” on p. 557
Step 1 Open the TE Routers window by using Control Plane > TE Information > TE
Routers.
In response the TE Routers window appears.
Step 2 This window displays the Node IP address for each TE router that this NE can
see. If display of the Node TID is enabled for the NE, the Node ID for each
visible TE router is also displayed.
Step 3 Use the buttons provided to navigate in the list.
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Step 1 Open the TE Links window by using Control Plane > TE Information > TE
Links WDM and then TE Links Numbered or TE Links Unnumbered.
In response the TE Links window appears, either containing the numbered or
unnumbered links. The following example shows the TE Links WDM
Unnumbered window.
+---------------------------TE Links WDM Unnumbered---------------------------+
| |
| Node IP Link ID Sync Disc FEND Node IP FEND Link ID |
| +--------------------------------------------------------------------+ |
| |10.12.33.82 196611 Yes No 10.12.33.83 196609 | |
| |10.12.33.82 196612 Yes No 10.12.33.83 196610 | |
| |10.12.33.83 196609 Yes No 10.12.33.82 196611 | |
| |10.12.33.83 196610 Yes No 10.12.33.82 196612 | |
| | | |
| | | |
| | | |
| +--------------------------------------------------------------------+ |
| |
| |
| [ Cancel ] [ Top ] [ Bottom ] [ Page Up ] [Page Down] [ Refresh ] |
| |
+-----------------------------------------------------------------------------+
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Step 1 Find the fault location. Utilize the alarm and fault event information delivered by
the management plane for the overall network, in order to localize where in the
network the actual fault resides.
Positive information regarding signal presence or absence available at
endpoints and active transit points is typically utilized to narrow down the
possible set of segments at which a fault may have occurred.
Step 2 Once the location of the fault has been localized, instruct the control plane to
avoid the faulted segment.
One way to repair the fault is to identify the Traffic Engineering Metric for the
affected link (thus causing subsequent path computation to disfavor the link).
Another repair method is to construct a PATH entity which explicitly routes
around the failed link. In this case the constructed PATH entity is set as a
Provisioned Path on the Tunnel entity affected by the fault.
Step 3 Once the failed path is identified, the operator initiates a modification of the
Tunnel entity affected by the fault.
This modification occurs as a Make-Before-Break transaction in the control
plane, ensuring that the new path selected by the operator is properly created
prior to removal of the failed path.
Because make-before-break semantics are used, it is entirely possible for the
newly-selected path to share zero or more links with the failed path, subject to
how the new path was computed or specified.
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Troubleshooting Control Plane Issues
Step 1 Select Control Plane > TE Information > TE Routers to open the
TE Routers window.
Step 2 Ensure each node in the network is specified in the TE Routers window.
If a node is missing from the TE Routers list, check the IP and OSC
connectivity to the respective node.
Note
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Step 1 Select Control Plane > TE Information > TE Links WDM and then TE Links
Numbered or TE Links Unnumbered.
In response the TE Links WDM Numbered or TE Links WDM Unnumbered
window appears,depending on your selection. The following example shows
the TE Links Unnumbered window.
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Step 1 Log on to the source/destination node of the TE link and select Control Plane
> Logical Interfaces CP.
The Logical Interfaces window displays a list of TE Links terminating or
originating at this node.
Step 2 Choose the respective TE link to view the following parameters:
• Trans. Layer Term. Point - The transport layer termination point for this
NE.
• Far End TLTP - The transport layer termination point for the far-end NE.
Step 3 Repeat Step 1 to Step 2 for the second node associated with this TE link.
Step 4 Verify that the source transport layer termination point of one node matches the
far end transport layer termination point of the second node, and vice-versa.
Step 1 Log on to the source NE of the TE link and select Service Overview > PTP &
Physical Connections Table.
The PTP & Physical Connections Table window displays the list of all fiber
connections at this NE.
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Step 2 Verify the current physical connections enable the TE link to properly
transverse through this node.
Step 3 Repeat Step 1 to Step 2 for each node the TE link transverses through.
Checking OSPF Settings
To use the pathways computed by the control plane, OSPF settings at each NE must be
entered correctly when the node is provisioned. This section addresses the following
procedures to troubleshoot some commonly occurring connectivity problems:
“Verifying All Nodes are Listed” on p. 563
“Ensuring the Correct Topology” on p. 564
“Verifying OSPF Neighbors” on p. 565
Step 1 Select System Management > System IP Settings > TID IP Table.
The System IP Settings window displays the list of nodes in this
OSPF domain.
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Step 2 Ensure all nodes in this OSPF domain are listed in the TID IP Table tab.
Step 3 If nodes in this OSPF domain are absent from the table,
• check OSPF connectivity between the affected nodes.
• ensure each node is assigned a unique System IP address or System ID.
Step 4 If nodes are still absent from the TID IP table, reboot this node.
Step 1 Select Service Management > Shelf, then the slot occupied by the OSCM.
Step 2 Next, select MOD- x- y OSCM > Config.
The MOD- x- y, OSCM-PN window displays the current topology.
Step 3 Ensure the correct Topology and IP List are displayed.
Step 4 If an incorrect topology is indicated,
• check whether the fiber is properly connected.
• check if the received power level is too high or too low.
• check the DCN settings on nodes current connected to this NE.
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Verifying OSPF Neighbors
Verify all OSPF neighbors are correctly discovered, as described in the following
procedure.
Step 1 Select System Management > System OSPF Settings > OSPF Neighbors.
The OSPF Neighbors window displays this NE's OSPF neighbors.
+------------------------------ OSPF Neighbors -------------------------------+
| |
| Interface IP Adj State Adj Role Node IP Node TID |
| +-------------------------------------------------------------------------+ |
| |172.18.32.72 2WAY OR 172.18.32.72 node72 | |
| |172.18.32.73 2WAY OR 172.18.32.73 NODE73 | |
| |172.18.32.86 2WAY OR 172.18.32.86 node86 | |
| |172.18.32.87 2WAY OR 172.18.32.87 node87 | |
| |172.18.36.1 2WAY OR 172.18.36.1 HUB1 | |
| |172.18.36.2 2WAY OR 172.18.36.2 ILA1 | |
| |172.18.36.3 2WAY OR 172.18.36.3 ILA2 | |
| |172.18.36.4 2WAY OR 172.18.36.4 ILA3 | |
| |172.18.36.5 FULL DR 172.18.36.5 ILA4 | |
| |172.18.36.6 FULL BDR 172.18.36.6 HUB2 | |
| | | |
| | | |
| | | |
| +-------------------------------------------------------------------------+ |
| |
| [ Back ] [ Refresh ] [ Top ] [ Bottom ] [ Page Up ] [Page Down] |
| |
Step 2 Refer to your DCN plan to ensure all nodes designated as this NE's
OSPF neighbors are listed in the table.
Step 3 If any OSPF neighbors are absent from this table, check the
OSPF connectivity between the corresponding nodes.
If OSPF is used by external DCNs, the Adj field should not be set to
DR or BDR.
Note
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Follow this procedure to troubleshoot a connection failure to an NE, if you receive a ping
response similar to Figure 33.
Step 4 Log in to the NE identified as the BDR in Step 3 (NE50 in the above example).
Step 5 Select System Management > System OSPF Settings > OSPF Neighbors.
The OSPF neighbors of the BDR are displayed.
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Configuring SNMP Settings
Requirement
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select General > SNMP.
Step 3 Use the Configuration blade to:
• Enable Authentication Traps.
• Enable Extended Authentication Traps.
• Enable Secure SNMPv3 Access.
• Select the port that will be used for SNMP requests/responses (SNMP
Agent Port).
Step 4 Select the Community blade to regulate access to the network element. Here
you can specify community names and define access rights.
Step 5 Select the Trap Recipients blade to view and define trap recipients.
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Configuring In-band Management
Requirements
• Two nodes, point-to-point connection
• ECC channel available on 4TCC-PCTN-2G7+10G module
• Each node is connected to the management LAN
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Configuring In-band Management
Configuration Procedure
It is recommended to configure and verify the ECC functionality in a lab environment
before deployment in the field. To do so, connect the network interfaces of both channel
modules directly to each other (observing the maximum input power specifications) and
configure and activate the network link.
Requirements
• The 4TCC-PCTN-2G7+10G module is provisioned.
• The network port of the 4TCC-PCTN-2G7+10G module is provisioned.
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Step 11 Change the Admin State to Disabled, confirm with and verify with
Step 12 Change the Admin State to In Service, confirm with and verify with
.
Step 13 Repeat this procedure for the far-end node, but set Proxy ARP to Disable.
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Configuring In-band Management
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf 1 > NCU slot.
Step 3 Select Ethernet Ports blade > C|C1|C2|C3, depending on the NCU port used
for the Ethernet connection.
The Configure Details window opens.
Step 4 Change the Admin State to Disabled.
After this action, the far-end NCU LAN interface is disabled. You will not
be able to access this node via this interface anymore.
Note
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Configuring Loopbacks
Configuring Loopbacks
Loopbacks are a temporary maintenance setting. They cannot be set by editing a
parameter in the configuration database, nor can the status be retrieved as a parameter
from the configuration database because it does not belong to the database of
provisioned equipment and services.
Depending on the type of module, four different internal loopback settings can be
activated, deactivated, and monitored:
• Client interface facility loop
• Network Interface terminal loop
• Network interface facility loop
• Client interface terminal loop
For an overview of the loopback types supported by a channel module, refer to the
Module and System Specification, Appendix A.
These loopback settings allow you to isolate failed components or fiber connections and
test them separately. It is also possible to test a complete fiber link at one time.
For more details about the four internal loopback types and their characteristics, see the
System Description.
This section contains the procedure for testing a whole link, as well as the supporting
procedures for setting and releasing internal links. You can use any of the management
tools that FSP 3000R7 supports.
Loopback testing is intrusive to the optical link. Therefore, while you test
a portion of a network or only a circuit, you will be unable to pass traffic
across that link.
Note
Only one loopback type (client interface facility loopback or line interface
facility loopback) may be applied to a 5WCA-PCN-16GU module at any
given time. Setting or releasing a second loopback type on the same
Note module may interrupt traffic associated with the first loopback.
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Configuring Loopbacks
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
Step 3 In the Ports blade, select the client interface for which you wish to setup a
loopback (for example, CH-1-x-Cx).
Step 4 Set the Admin State to Maintenance.
Note the original setting, to be able to revert to it after the loopback setting is
activated.
Step 5 Select .
The Loopback field is accessible.
Step 6 Set Loopback to either an internal or facility loopback, or remove an already
active loopback. The options are:
• Facility - which sets a facility loopback on the interface.
• Terminal - which sets a terminal loopback on the interface.
• None - this removes an already active loopback.
Requirements
The interface must not be part of a protection group. If it is, the protection group must be
removed before loopback testing has terminated.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
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Step 5 Select .
Step 6 For each payload channel on this module, change the Admin State to
Maintenance (for example, PCH-2-2-N).
Note the Admin State setting, to be able to revert to the original state after the
loopback setting is activated.
Step 7 Select .
Step 8 In the Ports blade, select the network interface (for example CH-1-x-Nx) for
which you wish to set the loopback.
Step 9 Set the Admin State to Maintenance.
Note the Admin State setting, to be able to revert to the original state after the
loopback setting is activated.
Step 10 Select .
The Loopback field is now accessible.
Step 11 Set Loopback to either an internal or facility loopback, or remove an already
active loopback. The options are:
• Facility - which sets a facility loopback on the interface
• Terminal - which sets a terminal loopback on the interface
• None - this removes an already active loopback.
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Configuring Clock Speeds
Requirement
You must be logged on to the NE with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot .
Step 3 In the Ports blade, select Add.
The Add facility window opens.
Step 4 Configure these settings in the Add facility window:
• Select an interface (this example refers to the client interface of a
WCC10G-D module).
• Set Facility Type to the desired setting.
Depending on the selected clock speed (Facility Type), additional fields are
presented. Configure them according to your network plan.
Example for 10GE LAN:
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Setting Auto Laser Shutdown
ALS is a method of providing eye safety for open fiber connections. When a fiber is
detected to be open, the line side transmitter initiates a pulsing behavior to reduce the
optical output power and thus provide eye safety. When the fibers are determined to be
reconnected, by the end-to-end receivers detecting the pulses, the transmitters are
enabled and the link is established again.
In certain configurations, the default and normal working condition is to have ALS
disabled. Laser safety is not affected by the disabled ALS in this case. An NE with a
ROADM, EDFA-C-D27-GCB-DM, or EDFA-C-S26-VGC-DM is an example of this.
Requirement
You must be logged on to the NE with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Channel Module slot.
Step 3 In the Ports blade, select the relevant client or network channel (for example,
the network channel CH-1-1-NE), where ALS needs to be set.
In response, the Configure Details window opens.
Step 4 To be able to set ALS, set the Admin State to Management. Your choice here
depends on the situation requiring the ALS change. Laser safety will not be
affected.
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Setting Auto Laser Shutdown
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Forcing and Releasing Lasers
Requirements
• You must be logged on to the NE with an ADMIN privilege level account.
• To receive reliable Optical Power Received (OPR) values and valid PM records at
the network-Rx interface, a valid signal has to be applied to the client-Rx interface.
Otherwise, alarms/conditions will be reported, e.g. loss of clock, invalid or wrong
OPR values.
The following modules are affected by this requirement:
• WCA-PCN-2G5U
• WCA-PC-10G-V
• 2WCA-PCN-10G
• 4WCE-PCN-16GFC1
Other transponder modules such as WCC-PCTN-10G, 2WCA-PCN-10G, or 2TWCC-
PCN-2G7U have to be configured so that their network-Tx interface will send an error
propagation code (EPC) or alternatively is mapped to the optical transport unit (OTU).
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Channel module slot.
Step 3 In the Ports blade, select the relevant client or network channel (for example,
CH-1-1-NW) for which the laser needs to be “forced on”.
Step 4 To be able to force a laser on, set the Admin State to Maintenance.
1Without inserted and supported SFP+ at the respective port, the network port will not
emit any light although the network laser is forced on.
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Forcing and Releasing Lasers
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Checking for Higher-Level NTP Servers
It is only possible to check for higher-level NTP servers via the Craft
Console and with root account privileges.
Note
Step 1 Select External Applications > Shell from the Craft Console main menu. In
response, a command line window is shown.
Step 2 At the Linux prompt type su - to change from ADMIN to the “root” account.
The root user account is the most powerful user account and is only
intended for support personnel.
Note
If no higher-level NTP server is available, the NCU will ignore the NTP
server it is connected to (in the above example it is the NTP server
172.25.5.57) and the “refid” (reference ID) column is empty.
Note
Step 6 To exit this window, press CTRL+D. This will return you to the root account.
Step 7 Press CTRL+D again to access the admin prompt.
Step 8 Press CTRL+D a third time to return to the Craft Console main menu. As soon
as you are back in the Craft Console main menu, you lose root account
privileges. You automatically regain the user account privilege you were
previously logged on with (e.g. ADMIN).
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Configuring an OSCM
Configuring an OSCM
This section describes how to configure an OSC module. The OSCM has very few
configurable settings. Most important for the end user is the ability to configure line
monitoring thresholds.
Requirement
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf 1 > OSCM module slot.
Step 3 Expand the OSC Ports blade, then select the SC-X-X-Nx Ethernet 100FX
interface for which you wish to configure line monitoring thresholds (for
example, SC-1-3-NW).
The Configure Details window opens.
Step 4 Under the Port Function blade, configure the following line monitoring
thresholds, as required:
• Intrusion Threshold - This value defines a threshold for intrusion
monitoring based on the normal line attenuation in dB measured on the Rx
fiber. If the line attenuation changes by this value in a certain time frame,
an alert is generated (Rx Fiber-Intrusion). The alert will clear
automatically once the line attenuation returns to its original level.
• Rx Degrade Threshold - This value defines the alarm threshold in dB of
the calculated span attenuation of the OSC optical span connected to the
near-end OSCM Rx port. The system calculates the span attenuation by
taking the absolute value differences of the OSCM receive power level on
the near-end OSC facility that is being provisioned and the far-end OSC
facility transmit power level. If the span attenuation is greater than this
value, default set at 25 dB, then an "SD-ATRCV" standing condition is
generated.
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Configuring OSPF
Configuring OSPF
This section describes how to configure OSPF.
Requirement
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Management Network.
Step 3 Set the IP Address according to your network plan.
The IP address functions as the OSPF router ID.
Changes to the IP Address (OSPF router ID) will only become effective
after the NE has been restarted. Please perform a manual restart after
changing this parameter. Each NE needs to have a unique OSPF router
Note ID.
Step 4 Select .
Step 5 In the Navigation Tree, select Shelf 1 > NCU slot.
Step 6 Expand the Ethernet Ports blade, then select the corresponding SC-1-A-
{C|C1|C2} interface (for example, SC-1-A-C1).
The Configure Details window opens.
Step 7 Provision these parameters in the designated order:
• Set OSPF Routing to Enable .
• Enter a value for the Routing Metric. This parameter translates to the
"costs". The higher this number, the more expensive a route becomes
when using this link. Changes to this parameter are effective
immediately.
• Enter the desired OSPF Area. Changes to this parameter are
effective after setting the OSPF Routing to Disable, confirming with
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Tracking a Channel in a Node
Step 1 Select .
Step 2 In the Navigation Tree, select either:
• Optical Lines
• External Channels
• Shelf > slot for the channel module.
Step 3 In the Main Pane,
• Right click an optical line and select Track Channel.
• Expand the Optical Channels blade, then right click an optical channel
and select Track Channel.
• Right click an external channel and select Track Channel.
• Expand the Ports blade, then right click a network port and select Track
Channel.
The Track Channel window opens, displaying the channel path. When you
select an optical line as the starting point, you must select a Channel.
Step 4 Click the Graphic tab to view a graphical representation of the channel trace.
Step 5 If desired, select the Optical Power PM checkbox to view the current optical
power levels associated with the ports/channel.
Table 97 on p. 587 addresses some fields shown in the trace.
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Tracking a Channel in a Node
total/ppc total indicates the measured optical power for the interface. It
is displayed when supported.
ppc indicates the measured optical power per-channel for the
channel. It is displayed after total and /, when supported.
"OUTAGE” is displayed when performance monitoring is
supported, but the facility is not operational. For example, the
port has a Loss of Signal (LOS) alarm.
“n/a” is displayed when performance monitoring is supported
but the optical power value is not returned.
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Tracking a Channel in a Node
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Configuring Trace Monitoring
.
Step 3 In the Navigation Tree, select Shelf > Channel module slot.
Step 4 Expand the Ports blade, then select the port carrying the connection (for
example, CH-7-2-NE).
The Configure Details window opens.
Step 5 Select the Traces blade to display trace-related parameters.
Step 6 If relevant, set the TIM Mode to Enable-No AIS. The TIM alarm is then raised
when a trace mismatch is detected, but an AIS is not inserted.
The TIM alarm is disabled by default.
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Configuring Trace Monitoring
Step 7 Enter the trace message the channel module expects to receive for this
connection, as follows:
a) Select the Trace Format you identified in Step 1.
b) Set Trace to Expected (EXP).
c) Select either the ASCII or HEX message format.
d) If you selected the 16 Byte CRC-7 trace format and you wish to enter the
message according to ITU G.831, select the G.831 checkbox.
e) Enter the trace message you identified in Step 1, according to the trace
format you specified.
f) Select .
For easier provisioning, you may accept the received trace by selecting
Step 8 Enter the trace message the channel module will transmit for this service, as
follows:
a) Select the Trace Format you identified in Step 1.
b) Set Trace to Transmitted.
c) Select either the ASCII or HEX message format.
d) If you selected the 16 Byte CRC-7 trace format and you wish to enter the
message according to ITU G.831, select the G.831 checkbox.
e) Enter the trace message you identified in Step 1, according to the trace
format you specified.
f) Select .
Step 9 Log on to the NE with the other channel module.
Step 10 Repeat Step 3 to Step 8 to provision the expected and transmitted trace
messages.
Configuring OTN Traces
This section describes the steps for configuring OTN traces, using an example OTU2
interface.
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Configuring Trace Monitoring
Step 3 In the Navigation Tree, select Shelf > Channel module slot.
Step 4 Expand the Ports blade, then select the port carrying the connection (for
example, CH-11-1-N).
The Configure Details window opens.
Step 5 Select the Traces blade to display trace-related parameters.
Step 6 Select the Layer of the channel to enter a trace message for (for example, the
OTU layer).
Step 7 If required, set the TIM Mode to Enable-No AIS or Enable-Generate AIS1.
• Enable-No AIS will raise a TIM alarm when a trace mismatch is detected.
• Enable-Generate AIS will raise a TIM alarm when a trace mismatch is
detected and will also insert ODU-AIS downstream of the TIM detection.
The TIM defect detected at either the ODU or OTU layer will result in
insertion of ODU-AIS for further downstream processing. In the case of a
network port detecting an ODU/OTU TIM, ODU-AIS is applied towards
the client port. The client operation will apply consequent actions
appropriate for the client facility type when ODU-AIS is received.
Note
For further details, please refer to the Configuration Management section
in the System Description.
Step 8 Enter the trace message the channel module expects to receive for this
connection, as follows:
a) Set Trace to Expected (EXP).
b) Select either the ASCII or HEX message format.
c) Select the G.709 checkbox, if you wish to enter the message according to
ITU G.709/G.798.
d) Enter the trace message you identified in Step 1 in the SAPI field.
The FSP 3000R7 does not use the DAPI or operator specific message
portions in the comparison.
e) Select .
For easier provisioning, you may accept the received trace by selecting
Step 9 Enter the trace message the channel module will transmit for this service, as
follows:
a) Set Trace to Transmitted.
b) Select either the ASCII or HEX message format.
c) Select the G.709 checkbox, if you wish to enter the message according to
ITU G.709/G.798.
d) Enter the trace message you identified in Step 1 in the SAPI, DAPI, and
OPSP fields.
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Configuring Trace Monitoring
e) Select .
The FSP 3000R7 does not use the DAPI or operator specific message
portions in the comparison, but if this connection is terminated in non-
ADVA Optical Networking equipment, that equipment may use them.
Note
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Configuring Wavelengths
Configuring Wavelengths
Some modules feature a network interface that is fully tunable from channel #D01 up to
channel #D32, including #DC1 to #DC9, in a wavelength grid of 100 GHz. Each channel
can be tuned by using the NE management tools.
This section describes how to configure a channel on a tunable network interface.
This section contains the following subsection:
“Reconfiguring Wavelengths” on p. 593
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Channel module slot.
This channel is unassigned and must now be created.
Step 3 Expand the Ports blade, then select Add.
The Add facility window opens.
Step 4 Select the network facility (for example, CH-12-4-N).
Step 5 Select the desired wavelength from the Channel drop-down menu.
Step 6 Provision all required parameters according to your network plan.
Reconfiguring Wavelengths
To reconfigure the channel, perform these steps.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Channel module slot.
Step 3 Expand the Ports blade, then select the channel you wish to modify (for
example, CH-12-4-N).
The Configure Details window opens.
Step 4 Change the Admin State of the network facility to Maintenance.
Step 5 Select .
The Channel field is now accessible.
Step 6 Select the new wavelength from the Channel drop-down menu.
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Configuring Wavelengths
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Restarting Modules
Restarting Modules
This section describes how to restart or re-initialize a module. A module may be cold-
restarted or warm-restarted.
Cold Restart
A cold restart initializes the hardware and any configured service of the corresponding
cold-started module.
A cold restart may be applied after an upgrade of the module’s firmware (including a new
FPGA release).
The initiation of a cold restart can result in the following:
• reloading and reprovisioning of the corresponding cold-restarted module
• clearing of alarms for which the condition to raise that alarm is no longer present
• traffic interruption
Warm Restart
A warm restart initializes the firmware of a module without interrupting traffic (non-service
affecting). It may be applied after an upgrade of the module software (without a new
FPGA release).
A warm restart clears alarms for which the condition to raise that alarm is no longer
present.
Follow these steps to manually restart a module:
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
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Restarting Modules
If the module does not support remotely initiated cold start, the Cold
Restart option will not be available.
Note
Step 4 If the module offers multiple restart options, select the restart type you wish to
initiate (Warm Restart or Cold Restart).
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Exporting Network Element Logs
Step 1 Select .
Step 2 In the Navigation Tree, expand Logs to display all available log files.
Step 3 Select the log file you wish to export.
The Main Pane displays the contents of the selected log file.
Step 4 Click Export (in the Main Pane on the upper right) to upload this log file.
Step 5 Enter relevant details in the PC dialog to save this log file to your PC or an
external file server.
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Configuring Equipment Capabilities
Increasing Capability
This section describes how to increase capability of a module by choosing the highest
possible capability level and thus supporting all features available for the module.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
Step 3 In the Main Pane, select the row corresponding to the module's equipment
details.
The Configure Details window opens.
Step 4 Set the Capability to the highest level possible for this module.
For more information about the feature set corresponding to each level, see the
Release Note and Compatibility Matrix from the Partner Login.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
Step 3 In the Main Pane, select the row corresponding to the module's equipment
details.
The Configure Details window opens. Note the current Capability of this
module.
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Configuring Equipment Capabilities
Step 4 Select .
Step 5 In the Navigation Tree, select Inventory to display all the currently installed
modules.
Step 6 Select the corresponding module from the equipment list in the Main Pane.
The Inventory window for this module opens.
Step 7 Note the Module Capability Level and Module Capability fields.
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Configuring Equipment Capabilities
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Chapter 15
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About Software and Database Files
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About Software and Database Files
o
S70XXYYZ.PGM for the NCU-II/NCU-II-P
o
M70XXYYZ.PGM for the NCU-S
o
T70XXYYZ.PGM for all other NCU types
• The firmware package (FWP) set files for encryption modules. These files are
not included in the regular software package. These FWP files are made available
through the Customer Portal at http://www.advaoptical.com/ and they are only
retrievable for customers who have ordered encryption hardware modules. The FWP
set file is named as follows:
o
C70XXYYZ.PGM
Handling of Files
The NE software and database files are stored in the active and standby areas on the
NCU.
The NE software in the active or standby area consists of one NCU software file, the
FWP files for each module type, and the configuration file. In addition, the active or
standby area contains a database framework with default values. These files originate
from an NE software package. The database file in the active area contains the current
configuration of the running system. The standby area originates from the default factory
installation or from a restoration of a backed up database.
The active area contains the files that are currently used by the NE. The standby area is
used to prepare a change in software and/or database versions by installing the new file
versions to the standby area. The NE starts using the new versions when the contents of
the standby area are activated, which means that the standby area becomes the active
area, and the active area becomes the standby area. Thus, the previously active version
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 603
About Software and Database Files
is contained in the standby area until a different file version is installed in the standby
area. The standby software files and database files can be activated individually.
The file area is an intermediate storage area located on a RAM disk (RDISK) on the NCU,
and is cleared on reboot. It is used to download software and database files from external
servers to the NE, and to upload backup database files to external servers.
Files can be downloaded and uploaded by using file transfer protocol (FTP) or secure
copy protocol (SCP). Like SSH, SCP uses secure socket layer (SSL) technology. NEs
with a first generation NCU are not capable of providing FTP or SCP server functionality,
for example, when serving the role of GNE for other NEs. Second generation NCUs can
act as an FTP or SCP servers, as they contain a stronger processor with sufficient
random-access memory (RAM). For more information about which NCUs are of first
generation or second generation, refer to “NCU Troubleshooting” on p. 509.
Database backup files can alternatively be stored in a file area on the SCU, and restored
from this area on the SCU. This requires an SCU-II, an SCU-S, or an SCU with hardware
revision 2.01 or higher.
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About Software and Database Files
You may revert to the previous software release after a software release update, if the
standby database has not changed. Figure 40 illustrates a scenario where the
NE operating with software release 8.3.2 is switched back to software release 8.1.0.
Here the user chose to use the standby database (8.1.0).
When switching back to the previous software, you may choose to keep the current
database (in the active area) for the new software and not touch the database in the
standby area. Figure 41 illustrates this scenario. The NE operating with software release
8.1.0 is switched back to software release 8.3.2. Since the user chose to keep the current
database, the system migrates the previous database (8.1.0) to the software release
8.3.2 format. This database is labeled 8.3.2b.
If you attempt to download and activate an older software release, one which does not
conform to the active or standby database format, the system only allows you to reset to
the default database. This leads to the permanent loss of the database previously located
in the standby area and may affect traffic on a live system! Please consult ADVA Optical
Networking Technical Services if you are contemplating downgrading to an older
software release.
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About Software and Database Files
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Database Restoration Guidelines for Control Plane Users
Ideal Case
In the ideal case, a backed up database that exactly matches the signaling state in the
network is available. Restoring this stored database on to the NE takes care of
automatically restoring (and re-synching with the neighbors) the Control Plane state on
that NE.
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Database Restoration Guidelines for Control Plane Users
Step 1 Delete all transport connections/CNX entities on the path of the service.
Generally, the deletion of a single CNX automatically removes all remaining
CNXes.
This action removes the data plane, but is not a traffic concern since the
intention for transitioning to Signalling state is to abandon the tunnel.
Note
Step 2 On the NE where the database restore was performed, remove any data plane
entities used by the tunnel, if they were not automatically removed in Step 1.
Step 3 Repeat Step 1 to Step 2 for all services you intend to tear down.
Step 4 Restart the NE, as detailed in “Restarting the NCU” on p. 517.
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Database Restoration Guidelines for Control Plane Users
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Backing Up and Restoring the Database
Requirements
• You must be logged on with an ADMIN or PROVISION privilege level account.
• The SCU in shelf 1 must be an SCU-II, an SCU-S, or an SCU with hardware revision
2.01 or higher, to save the backup database to the SCU. When the SCU version
does not support database backup, the SCU cannot be selected as a database
backup destination.
Step 1 Select .
Step 2 In the Navigation Tree, select Database > Backup.
Step 3 In the Manual Database Backup blade, select the Destination (storage
location) for the database backup:
• Select Remote Server to back up the database to an external file server.
• Select SCU if available (supported) to back up the database to the SCU.
• Select Active NCU RAM to back up the database to the RAM.
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Backing Up and Restoring the Database
Step 4 When backing up the database to an external server, enter the following
additional settings:
a) Set the Transfer Protocol.
b) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
c) Enter the IPv4/v6 Address of the remote server.
d) Enter the User Name and Password to access the remote server.
Follow any case-sensitive rules imposed by the remote server.
e) Specify the remote server Directory Path Name, if needed.
Step 5 Select .
Requirements
• You must be logged on to the NE with an ADMIN or PROVISION privilege level
account.
• The SCU in shelf 1 must be an SCU-II, an SCU-S, or an SCU with hardware revision
2.01 or higher, to save the backup database to the SCU. When the SCU version
does not support database backup, the SCU cannot be selected as a database
backup destination.
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Backing Up and Restoring the Database
Step 1 Select .
Step 2 In the Navigation Tree, select Database > Backup.
Step 3 In the Scheduled Database Backup blade, select the Destination (storage
location) for the database backup:
• Select Remote Server to back up the database to a remote file server.
• Select SCU, if available (supported), to back up the database to the SCU.
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Backing Up and Restoring the Database
Requirements
The SCU in shelf 1 must be an SCU-II, an SCU-S, or an SCU with hardware revision
2.01 or higher, to save/view the backup database on the SCU. Selection of SCU as a
database backup location is hidden when the SCU version cannot support database
backup.
Step 1 Select .
Step 2 In the Navigation Tree, select File Storage.
Step 3 In the Main Pane, select the Location of the files to view:
• Select Active NCU RAM for files saved to the NCU RAM.
• Select SCU, if available, for files saved to the SCU.
• Select Active NCU for files saved to the NCU.
• Select Active NCU/Path Results for files saved to the NCU for Tunnel
Path Analysis.
The Main Pane displays file name, size and creation date/time of the files.
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Backing Up and Restoring the Database
Requirements
• You must be logged on to the NE with an ADMIN or PROVISION privilege level
account.
• If the database file is encrypted, this procedure requires the encryption password to
restore the database.
• The SCU in shelf 1 must be an SCU-II, an SCU-S, or an SCU with hardware revision
2.01 or higher, to restore the backup database from the SCU. When the SCU version
does not support database backup, the SCU cannot be selected as a database
backup destination.
Step 1 Select .
Step 2 In the Navigation Tree, select Database > Manage.
Step 3 In the Restore Database blade, select the Source Location:
• Select Remote Server if the backup database is stored on an external
server.
• Select SCU, if available (supported), if the backup database is stored on
the SCU.
• Select Active NCU RAM, if the backup database is stored in the NCU
RAM.
Step 4 When restoring from a remote server, enter the following settings:
a) Set the Transfer Protocol.
b) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
c) Enter the IPv4/v6 Address of the remote server.
d) Enter the User Name and Password to access the remote server.
Follow any case-sensitive rules imposed by the remote server.
e) Specify the remote server Directory Path Name, if needed.
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Backing Up and Restoring the Database
Step 5 Select .
A warning appears.
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Viewing Module Firmware Versions
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
The Main Pane displays the list of all modules.
• The FWP Version (Active) column displays the currently active firmware
version on the module.
• The FWP on NCU (Active) column shows the firmware version that is
available for this module in the active NCU software package.
• The Impact on Service column indicates whether activation of the
corresponding firmware package interrupts traffic.
In native1 modules:
• The FWP Version (Standby) column displays the firmware version
installed on the backup area of this module.
Note • The FWP on NCU (Standby) column shows the firmware version
that is available for this module in the NCU standby partition.
1Legacy modules were originally developed for the FSP 2000, but converted for operation
in the FSP 3000R7. Native modules were designed for the FSP 3000R7. For further
information, refer to Appendix C: Equipment Types of FSP 3000R7 Hardware
Components in the Hardware Description.
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Updating the NE Software Release
Requirements
• A remote server must contain all software release files in the same directory
(location).
• The remote server must be accessible via FTP or SCP.
• The remote server must support FTP passive mode when FTP is used.
• The remote server must be reachable by the NE or management gateway NE (GNE).
• When the network uses a GNE, the software must be installed on the GNE first then
the GNE is used as the file server for the other NEs in the network.
• If any files in the NCU RAM need to be saved, upload the files to an external file
server, as described in “Uploading Files from the NCU” on p. 633.
• System log entries are overwritten when upgrading from software release 12.2 or
earlier to 12.3 or later. If the system log is needed then use export, as described in
“Exporting Network Element Logs” on p. 597.
• Refer to the Compatibility Matrix available on the Customer Portal to determine the
minimum installed software release required for this software release update.
An NCU with a software release prior to 7.1.0 may have different optical
power thresholds for pluggable transceivers than later releases. Optical
power thresholds outside the updated pluggable transceiver spe-
Note cifications will be reset to default values.
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Updating the NE Software Release
Figure 42 on p. 619 shows three methods, #1, #2 and #3, for updating the software
release.
• Flow #1 has the fewest steps and works well for test labs and small nodes.
• Flow #2 allows the NCU and all modules to be updated but can require two
maintenance windows.
• Flow #3 allows transfers to the NCU and native1 modules before the maintenance
window and minimizes the loss of node visibility and firmware mismatch alarms.
1Native modules were designed for the FSP 3000R7. Legacy modules were originally
developed for the FSP 2000, but converted for operation in the FSP 3000R7. For further
information, refer to Appendix C: Equipment Types of FSP 3000R7 Hardware
Components in the Hardware Description.
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Updating the NE Software Release
This section addresses the software release update methods represented by flow #1 and
flow #3 in Figure 42 on p. 619. The software release update steps include:
1 Create a database backup for the current software release, in case the software
release needs to be reverted.
2 Transfer the software release to the NCU.
3 Transfer the firmware package to native modules.
4 Activate the software release in the NCU standby area and the firmware packages in
the native modules' backup area.
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Updating the NE Software Release
5 If the node contains legacy modules, update the firmware packages on those
modules.
6 Create a database backup for the new software release in case of an NCU failure.
7 [Optional] If required for security purposes, disable the FTP client, FTP server, or
SSH server.
If you update a protected NCU, the standby NCU will be updated automatically during the
activation of the software release on the active NCU.
Back up the NCU database, as described in “Backing Up the Database” on p. 610.
To start the software release update, proceed to “Transferring Software to the NCU” on
p. 620.
Requirements
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > NCU.
Step 3 In the Transfer Software to Standby Area blade, set the Source Location
of the software files to Remote Server.
Step 4 Enter or select:
a) Transfer Protocol.
b) Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
c) IPv4/v6 Address of the remote server.
d) User Name and Password to access the remote server following any
case-sensitive rules imposed by the remote server.
e) Directory Path Name on the remote sever, if needed.
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Updating the NE Software Release
Step 5 Click .
The software files are transferred to the NCU standby area. The transfer time
depends on the connection bandwidth between the NE and remote server.
When the transfer is complete, the Standby Software Release blade
displays the Software Release.
Step 6 [Optional] You may enter a Comment in the Standby Software Release
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 621
Updating the NE Software Release
The Firmware Package (FWP) Release Status table displays the number of modules
that require firmware installation and/or activation. To access this information, select
Requirements
• The desired software release must be installed on the NCU.
• You must be logged on with an ADMIN or PROVISION privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 5 Click .
Once the transfer is complete, FWP Version (Standby) for each native
module indicates the same FWP version as shown in FWP on NCU
(Standby).
The next step in the software release update is to activate the NCU software and module
firmware packages, as described in “Activating Software” on p. 623, or only the NCU
software, as described in “Scheduling Software Activation” on p. 624.
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Updating the NE Software Release
Activating Software
This procedure describes how to activate the software release for the NCU and native
modules at the same time.
Requirements
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > NCU.
Step 3 Ensure the standby area contains the desired software release in the Standby
Software Release blade.
If the Software Release is incorrect, install the correct software release as
detailed in “Transferring Software to the NCU” on p. 620.
Use the Default-Factory option only for special cases such as updating
an NCU to be used as a spare. The default settings resulting from the
Default-Factory option depends on the release. For an overview of
default settings in this release, refer to the “Security Management”
Note
chapter in the System Description.
Step 6 Select Activate FWP on Modules to activate the firmware packages (FWP)
installed on the standby area of each native module.
Activating the FWP and the NCU software in one step ensures that FWP-
Mismatch alarms are not raised on these modules once the NCU software
activation completes.
a) Select .
b) In the Navigation Tree, select Software > NCU.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 623
Updating the NE Software Release
c) Verify the Software Release under the Active Software Release blade.
First generation NCUs may fail the software activation process when
there is insufficient NCU memory to support the software release. The
software activation failure is indicated in the Comment field of the
Standby Software Release blade by "Database too big for this NCU
type".
To successfully update to the software release, replace the NCU with a
Note second generation NCU, such as NCU-II, or contact ADVA Optical
Networking Technical Services.
For information about how to upgrade to a second generation NCU, refer
to “Replacing a First Generation NCU with an NCU-II” on p. 537.
If the NE contains legacy modules, the next step of the software release update
is described in “Transferring and Activating Firmware on All Modules” on p. 625.
Otherwise, back up the database, as detailed in “Backing Up the Database” on p. 610.
[Optional] If required for security purposes, disable the FTP client, FTP server, or SSH
server.
Requirements
You must be logged on with an ADMIN privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > NCU.
Step 3 Ensure the standby area contains the desired software release in the Standby
Software Release blade.
If the Software Release is not correct , install the correct software release as
described in “Transferring Software to the NCU” on p. 620.
Step 4 In the Schedule Activation of Software in Standby Area blade:
• Set Scheduled Activation to Enable.
• Enter the Activation Date for the software.
• Enter the Activate Time for the software.
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Updating the NE Software Release
Step 5 In the Database on Activate field, select the database to use when the
software release is activated.
• Select Current when upgrading to a new software.
• Select Standby when updating to the previous software release in the
standby area. This option is also relevant if you switch between NCU
software versions on active and standby areas and you wish to preserve
the associated database of these versions.
Use the Default-Factory option only for special cases such as updating
an NCU to be used as a spare. The default settings resulting from the
Default-Factory option depends on the release. For an overview of
default settings in this release, refer to the “Security Management”
Note
chapter in the System Description.
The next step of the software release update is to activate the firmware on the
modules, as described in “Transferring and Activating Firmware on All Modules” on
p. 625.
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Updating the NE Software Release
The Firmware Package (FWP) Release Status table displays the firmware status of
each installed module. Access this information under > Software >
Module and sort by one of these criteria:
• Modules with FWP
• Modules at Release
• Modules not at Release
• Modules waiting for activation
• Modules that must be updated with Transfer & Activate
Requirements
• The NCU must be running the desired software release.
• You must be logged on with an ADMIN or PROVISION privilege level account.
• Refer to the release notes to determine whether the firmware update impacts the
performance monitoring counters for the module you wish to update. If the
performance records are required to be saved, perform “Saving Performance
Monitoring History Records” on p. 652 before this procedure.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 3 Select the Module tab in the Main Pane, then click .
The Firmware Package Transfer and Activate window opens.
Step 4 Select the Permitted Effect for the firmware update to the modules.
• Select NSA for non-service affecting updates.
• Select SA to allow service affecting updates at the time the firmware is
activated.
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Updating the NE Software Release
Step 5 Click .
Once the firmware installation and activation completes, FWP Version
(Active) displays the updated FWP.
The next step of the software release update is to back up the database, as described in
“Backing Up the Database” on p. 610.
[Optional] If required for security purposes, disable the FTP client, FTP server, or SSH
server.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 627
Performing Other Software Update Actions
Requirements
• You must be logged on with an ADMIN privilege level account.
• The previous software release must be available in the NCU standby area.
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Performing Other Software Update Actions
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Encryption module .
Step 3 In the Main Pane, click the equipment row.
The Configure Details window opens.
Step 4 In the Encryption Access blade, enter the FWP Encryption Release.
Step 5 Set FWP Encryption Update to Enable.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 3 Click .
The AES Module FWPs Download window opens.
Step 4 Enter these settings for the remote server:
a) Enter the IP Address of the remote server.
b) Set the Transfer Protocol.
c) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 629
Performing Other Software Update Actions
d) Enter the User Name and Password to access the remote server.
Follow any case-sensitive rules imposed by the remote server.
e) Specify the remote server Directory Path Name, if needed.
Step 5 Click .
The encryption firmware package is downloaded to the NE.
Step 6 Select the appropriate encryption module you wish to update.
Step 7 Ensure that the correct firmware revisions of the encryption module are
displayed:
• FWP Version (Active) displays the current module firmware revision.
• FWP on NCU (Active) displays the revision that becomes active on the
module when updated.
Step 8 Click .
Requirements
• NCU with the desired software.
• Z70xxyyz.PGM file for the target release is located on the FTP server.
• Firmware package files (.PAK) for all HD module types are located on the FTP server
in a directory called “HD.”
• You must be logged on with an ADMIN or PROVISION privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 3 Click .
The HD Modules FWPs Transfer window opens.
Step 4 Set Transfer to NCU Area to the desired setting:
• Select Active if the NCU software will not be changed.
• Select Standby if firmware packages will be activated with the NCU
software.
Step 5 Enter these settings for the remote server:
a) Set the Transfer Protocol.
b) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
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Performing Other Software Update Actions
Step 6 Click .
The HD module firmware package is downloaded to the NE.
Step 7 Select the appropriate HD module you wish to update.
Step 8 Ensure that the correct firmware revisions of the HD module are displayed:
• FWP Version (Active) displays the current module firmware revision.
• FWP on NCU (Active) displays the revision that becomes active on the
module when updated.
Step 9 Click .
Once the firmware transfer and activation completes, FWP Version (Active)
displays the updated FWP.
Updating a Module
This procedure may be used to update the FWP on a module that does not match the
version associated with the NCU active software release.
Requirements
• The NCU must be running the desired software release.
• You must be logged on with an ADMIN or PROVISION privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 3 Select the Module tab in the Main Pane.
Step 4 Click on the row with the desired module.
The Firmware Package Upgrade window opens.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 631
Performing Other Software Update Actions
Step 5 Click .
Once the firmware transfer and activation completes, FWP Version (Active)
displays the updated FWP.
Requirements
• The NCU must be running the desired software release.
• You must be logged on with an ADMIN or PROVISION privilege level account.
Step 1 Select .
Step 2 In the Navigation Tree, select Software > Module.
Step 3 Select the Type tab.
The Main Pane displays all the module types installed on this NE.
Step 4 Select the module type you wish to update.
The Firmware Package Upgrade window opens.
Step 5 Select the Permitted Effect for this module type.
• Select NSA, for non-service affecting updates.
• Select SA, to allow service affecting updates at the time the firmware is
activated. Services will not be affected at any other time.
Step 6 Select .
Once the firmware transfer and activation completes, FWP Version (Active)
under the Module tab displays the updated FWP.
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Transferring Files To/From the NE
Do not reseat, restart, or disconnect the NCU during the file transfer.
Note
Each support data file is named after the NE name. If the NE name
contains these characters, the system replaces them with underscores
(_) in the support data file name:
Note \ / ` $ ! " ' * ? ; | > \t
Step 1 Select .
Step 2 In the Navigation Tree, select File Storage.
Step 3 In the Main Pane, select the Location of the file you wish to upload:
• Select Active NCU RAM for files on the NCU RAM.
• Select Active NCU for files on the NCU.
• Select Active NCU/Path Results for files on the NCU for Tunnel Path
Analysis.
The Main Pane displays file name, size and creation date/time of the files.
Step 4 Double-click the file you wish to upload.
The Properties window opens.
Step 5 Click .
The Upload window opens.
Step 6 Enter these settings for the remote server:
a) Enter the IPv4/v6 Address of the remote server.
b) Specify the remote server Directory Path Name, if needed.
c) Set the Transfer Protocol.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 633
Transferring Files To/From the NE
Step 7 Click .
Do not reseat, restart, or disconnect the NCU during the file transfer.
Note
Step 1 Select .
Step 2 In the Navigation Tree, select File Storage.
Step 3 In the Main Pane, select the Location you wish to download the file to:
• Select Active NCU RAM for files on the NCU RAM.
• Select Active NCU for files on the NCU.
The Main Pane displays file name, size and creation date/time of the files.
Step 4 Click .
The Download File window opens.
Step 5 Enter these settings for the remote server:
a) Specify the File Name.
b) Enter the IPv4/v6 Address of the remote server.
c) Specify the remote server Directory Path Name, if needed.
d) Set the Transfer Protocol.
e) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
f) Enter the User Name and Password to access the remote server.
Follow any case-sensitive rules imposed by the remote server.
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Transferring Files To/From the NE
Step 7 If the file is not visible on the Main Pane, you may select .
Do not reseat, restart, or disconnect the NCU during the file download.
Note
Step 1 Select .
Step 2 In the Navigation Tree, select File Storage.
Step 3 In the Main Pane, set the Location to SCU.
The Main Pane displays name, size and creation date/time of the files stored
on the SCU.
Step 4 Double-click the file you wish to download.
The Properties window opens.
Step 5 Select .
Step 6 Set Location to Active NCU RAM.
The Main Pane displays the file.
Step 7 If the file is not visible on the Main Pane, you may select .
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 635
Transferring Files To/From the NE
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Chapter 16
Performance Management
This chapter contains the following sections:
“Introduction” on p. 638, which gives general information about Performance
management.
“Performance Monitoring at the Physical Layer” on p. 639, which describes the different
measurement ways of the physical layer parameters.
“Performance Monitoring at the Data Layer” on p. 642, which describes the different data
layer types.
“Performance Records” on p. 650, which describes the record types, record content and
record storage.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 637
Introduction
Introduction
Performance management includes configuration of performance monitoring, viewing,
and reporting of performance data. This section addresses the performance counters and
records that the FSP 3000R7 supports.
The FSP 3000R7 provides monitoring of performance at module level, client interface
level, and network interface level.
The network element collects the following information:
• Physical layer measurements
• Data layer counters
The collected information is stored in records. A number of these records are stored to
provide a history.
In addition, the FSP 3000R7 provides current measurements of some physical-layer
parameters, such as transmit/receive optical power, which are not logged in records.
Hence they can only be viewed in real time.
The performance parameters measured and/or recorded may depend on the module type.
To find out the measured parameters/counters available for a specific module type,
please look up that module type in the Management Data Guide.
For more information about performance monitoring, refer to the Provisioning and
Operations Manual.
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Performance Monitoring at the Physical Layer
Recorded Measurements
Every second the system measures and records the physical layer parameters listed in
Table 98. The parameters that are measured on a module or port depends on the module
type. The Management Data Guide provides a per module overview of which parameters
are measured for which ports.
At the end of the recording interval, the average value is calculated and stored in the
record. In addition, the lowest and highest values that were measured during the
recording interval are added to the record. The recording intervals are 15 minutes, 1 day,
and 1 week.
The average value over the recording interval is calculated by adding together all recorded
measurements and dividing by the number of seconds in the recording interval. Notice
that for parameters measured in dBm, this average, which is displayed as the “mean”
value, is not the average of the power level received within the 15 minute recording
interval. It is only the average value of the recorded power level measurements
expressed in dBm within the 15 minute period.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 639
Performance Monitoring at the Physical Layer
Current mA
OSC Gain dB
Back Reflection Rx dB
Estimated Gain dB
Link Attenuation dB
Current mA
Attenuation dB
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Performance Monitoring at the Physical Layer
Error free time for PRBS Sec Error free time for PRBS since last
detected error.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 641
Performance Monitoring at the Data Layer
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Performance Monitoring at the Data Layer
SDH/SONET Performance
The supported set of performance counters for the Section/Regeneration Section and
Line/Multiplex Section are shown in Table 101.
Severely Errored Second This counter is increased for each second in which the
number of bit parity violations is higher than a
configurable threshold, or in the case of traffic
disruptive or connection defects. The SES threshold
defaults to 30% of the transmitted frames. This
threshold applies to all relevant entities in the Network
Element.
Severely Errored Framing This counter is increased for each second with Out of
Second Frame (OOF)/Severely Errored Framing Seconds
(SEFS) or traffic disruptive defects.
The Management Data Guide provides a per module overview of the counters supported
for each port, as well as the maximum value that can be recorded and the record type.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 643
Performance Monitoring at the Data Layer
OTN Performance
The FSP 3000R7 provides a set of performance counters for the OTU, ODU, and FEC
layers. The OTN counters are listed in Table 102.
Errored Second (ES) This counter is increased for each second in which one or
more CV/BBEs, traffic disruptive defects, connection defects,
or BIP-8 violations are detected.
Severely Errored This counter is increased for each second in which the number
Second (SES) of bit parity violations is higher than a configurable threshold,
or when one or more traffic disruptive or connection defects
are detected. The SES threshold is set to 15% of the
transmitted frames. The SES threshold for each protocol
applies to the whole Network Element.
Background Block This counter is increased for each parity violation. Given one
Errors (BBE) second for which the SES counter is increased, the parity
violations registered in this second are not counted.
Unavailable Seconds When more than 10 consecutive seconds of SES are recorded
(UAS) the unavailable second (UAS) state is entered. The UAS
counter is increased for each second this state persists.
These 10 consecutive seconds are then added to the counter.
To exit the UAS state, more than 10 consecutive seconds
without SES must be recorded. These 10 seconds are
considered available seconds.
Corrected Errors This counter is increased for each error that is corrected. The
error itself results in an ES, even though it is corrected.
Uncorrected Block This counter is increased for each byte with an error that is not
Errors corrected.
Bit Error Rate This rate is computed in 15 minute and 24 hour intervals. The
rate increases with each corrected error in the given interval.
The Management Data Guide provides a per module overview of the counters supported
for each port. It also provides information about the maximum value that can be recorded
and the record type.
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Performance Monitoring at the Data Layer
In the column Counter Name, the counter name abbreviations that are displayed in the
management tool are shown in parentheses.
Errored Second This counter is increased for each second in which one or
(PCS ES) more CV/DE/SEs or traffic disruptive alarms are
detected.
Coding Violations This counter reports the number of detected code words
(PCS CV) violating the 8B/10B or 64B/66B coding rules, depending
on the module type.
Errored Second This counter is increased for each second in which one
or more CRC or traffic disruptive alarms are detected.
Severely Errored This counter is increased for each second in which the
Second number of CRC errors is higher than a fixed threshold, or
when traffic disruptive alarms are detected.1
The Management Data Guide gives a per module overview of the counters supported for
each port, as well as the maximum value that can be recorded and the record type.
1For the 4TCA4GUS modules, this fixed threshold is 100. For the 2TCA2G5 module,
this fixed threshold is 800.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 645
Performance Monitoring at the Data Layer
Ethernet Performance
Ethernet service counters (transmit and receive) are described in Table 105.
Counter Description
name
Oversized This counter reports the number of received frames that are
Frames oversized.
Pause Frames This counter reports the number of received MAC Ethernet
Rx PAUSE frames.
Undersized This counter reports the number of received frames that are
Frames undersized.
65-127 Byte This counter reports the number of received frames with a
Frames Rx length of 65-127 Bytes.
128-255 Byte This counter reports the number of received frames with a
Frames Rx length of 128-255 Bytes.
256-511 Byte This counter reports the number of received frames with a
Frames Rx length of 256-511 Bytes.
512-1023 Byte This counter reports the number of received frames with a
Frames Rx length of 512-1023 Bytes.
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Performance Monitoring at the Data Layer
Counter Description
name
1519+ Byte This counter reports the number of received frames of length
Frames Rx 1519 or more Bytes.
CRC Errors Tx This counter reports the number of Ethernet MAC frames
with CRC errors in the transmit direction.
65-127 Byte This counter reports the number of transmitted frames with a
Frames Tx length of 65-127 Bytes.
128-255 Byte This counter reports the number of transmitted frames with a
Frames Tx length of 128-255 Bytes.
256-511 Byte This counter reports the number of transmitted frames with a
Frames Tx length of 256-511 Bytes.
512-1023 Byte This counter reports the number of transmitted frames with a
Frames Tx length of 512-1023 Bytes.
1519+ Byte This counter reports the number of transmitted frames with a
Frames Tx length of 1519 or more Bytes.
The Management Data Guide gives a per module overview of the counters supported for
each port, as well as the maximum value that can be recorded and the record type.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 647
Performance Monitoring at the Data Layer
CHEC Frames The GFP Core Header consists of a 16-bit PDU Length
Corrected Indicator (PLI) and a 16-bit HEC (cHEC) protecting the
Core Header. The cHEC corrects single bit errors and
this counter reports the number of successfully
corrected GFP Core Headers.
THEC Frames The GFP frame Type field is protected by a HEC (the
Corrected tHEC). The tHEC corrects single bit errors. This
counter reports the number of successfully corrected
Type Fields.
THEC Frames This counter reports the number of Type Fields that
Discarded were discarded due to a failed correction attempt.
CHEC Frames The GFP Core Header consists of a 16-bit PDU Length
Corrected Indicator (PLI) and a 16-bit HEC (cHEC) protecting the
Core Header. The cHEC corrects single bit errors and
this counter reports the number of successfully
corrected GFP Core Headers.
CHEC Frames This counter reports the number of Type Fields that were
Discarded discarded due to a failed correction attempt.
GFP Valid Frames This counter reports the number of received GFP frames
that were valid.
THEC Frames The GFP frame Type field is protected by a HEC (the
Corrected tHEC). The tHEC corrects single bit errors. This counter
reports the number of successfully corrected Type
Fields.
THEC Frames This counter reports the number of Type Fields that were
Discarded discarded due to a failed correction attempt.
The Management Data Guide gives a per module overview of the counters supported for
each port, as well as the maximum value that can be recorded and the record type.
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Performance Monitoring at the Data Layer
Frames Red Number of frames per EVC per CoS that are Policer
marked red and dropped by the policer
Bytes Green Number of received bytes per EVC per CoS Policer
marked green at Rx, counted prior to policing
Bytes Red Number of bytes per EVC per CoS that are marked Policer
red and dropped by the policer
Frames Number of frames per EVC per CoS that are Bridge (queue)
Dropped dropped due to buffer overflow Tx
Bytes Number of bytes per EVC per CoS that are Bridge (queue)
Dropped dropped due to buffer overflow Tx
The Management Data Guide gives a per module overview of the counters supported for
each port, as well as the maximum value that can be recorded and the record type.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 649
Performance Records
Performance Records
The FSP 3000R7 records physical-layer measurements in 15-minute, 1-day, and 1-week
intervals, and records data-layer performance and service counters in 15-minute and 1-
day intervals. 15-minute intervals start at a whole hour, a quarter past, half past or a
quarter to an hour. For example, 02:00, 02:15, 02:30 and 02:45. The 1-day intervals
always start at midnight. The 1-week intervals always start at 00:00 from Saturday to
Sunday.
When the secondary state of an entity is “Unequipped”, “Mismatch” or “Fault”,
performance recording for that entity is disabled and the content of the record so far is
discarded. This is, for example, the case when an SFP transceiver is unplugged.
For each of the record types you can do the following:
• View the content of the current record while it is being created. This is called the
Current Record.
• View the records after the recording interval has ended. A number of these records
are stored. The collection of these records is called the History Record.
• For the data-layer records only, reset the Current Record or the Current and History
Record list, if relevant.
Record Types
Current 15-Minute Record
The current 15-minute record contains the measurements or counters for the ongoing 15-
minute interval as well as the elapsed time of the ongoing interval. When the ongoing 15-
minute interval is completed, the content of this record is transferred to the historic 15-
minute record, together with a time stamp to identify it. Then the counter content is reset
and a new "current 15-minute record" is started.
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Performance Records
Record Content
Physical Layer
Each record contains the average value of the parameter over the recording interval, the
lowest and highest value measured in the interval, and an indication of the validity of the
record.
If optical performance monitoring is interrupted by an LOS or other failure in a monitoring
period, a value other than -99.0 dBm is displayed and the record is marked as invalid
(Valid = no). When the failure persists for an entire record, -99.0 dBm is displayed and the
record is marked as invalid.
Data Layer
Each record contains the count of events during the monitoring period.
If the performance monitoring is interrupted by an LOS or other failure in a monitoring
period, the record is marked as invalid (Valid = no).
Record Validity
A record is invalid in the following situations:
• When the recording period is shorter than the record interval. For example, the first
record is usually shorter than the interval unless it starts exactly at the interval start
time.
• When the administrative state has not been in “In Service” during the whole interval.
For example, setting a loopback requires the entity to be in administrative state
“Management”.
• When a threshold or measurement period has been changed during the recording
interval.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 651
Performance Records
Record Storage
Records are located as follow:
• The 15-minute records are saved in RAM on the NCU. During a controlled shut down
of the NE (via your management system), the records are stored on the compact
flash (CF) on the NCU. Upon start up of the NE, the 15-minute records stored on the
CF are restored to the RAM. If the NE is powered off, or the NCU is extracted, these
records cannot be stored on the compact flash. The records are lost in this situation,
and a gap in the History 15-minute record will be seen.
• The 24-hour records are stored in the CF on the NCU.
• The 1-week records are stored on the CF on the NCU.
This means that if there is an uncontrolled shutdown, for example, if you re-seat the
NCU, the 15-minute records are lost. The 24-hour and 1-week records, however, are
maintained.
Step 1 Select .
Step 2 In the Navigation Tree, select Shelf > Module slot.
Step 3 Select the blade corresponding to the port or data channel for which you wish
to export the history records (for example, the Network Ports blade).
Step 4 Click the History tab.
Step 5 Select 15 Minutes, Daily, or Weekly history records.
The Main Pane displays the history record for the interval you selected.
Step 6 Click Export, then follow the Windows dialog to save the records.
Step 7 Repeat this procedure for each interval, port, and module for which you wish to
save history records.
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Chapter 17
Exchanging Equipment
This chapter provides instructions on exchanging optical modules, pluggable
transceivers, power supplies, dummy modules, fan units, air filter pads, front covers and
1HU shelves.
Before you exchange any equipment, read and follow the safety
precautions stated in the Safety Guide. The Safety Guide contains
important information and defines the restrictions on who may carry out
different types of tasks. Failure to adhere to these guidelines could result
in personal injury or damage to equipment.
After removing a plug-in module from the shelf slot, wait for at least
5 seconds before you insert it or another one again.
Note
The term plug-in module refers to all types of channel modules, optical filter modules,
management modules, optical protection switch modules, OSC modules, reconfigurable
optical layer devices, optical filter modules, optical amplifiers, dispersion compensation
modules, power supply units and fan units.
Replacing a Raman amplifier requires additional configuration steps
which do not apply to replacing other optical modules.
To replace a Raman amplifier in your system, see “Replacing a Raman
Note Amplifier” on p. 676.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 653
After replacing an 8ROADM-C40/0/OPM module and reconnecting the
optical cables, issue an explicit equalization request on the module
network port.
For more information about user-initiated equalization requests, refer to
Note “User-Initiated Global Wavelength Power Level Equalization” in the
Provisioning and Operations Manual.
654 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
“Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf” on p. 759
“Replacing a 40CSM/2HU Shelf” on p. 763
“Removing and Mounting Front Covers” on p. 768
“Removing and Inserting a Dummy Module” on p. 773
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 655
Replacing an Optical Module
Additional Information
Removal of NCU, SCU, OSC and channel modules does not affect the operation of the
other modules installed in the shelf. If removing an optical module permanently, the
corresponding database entity has to be deleted from the database.
Required Equipment
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• Appropriate dummy module to fill the empty slot
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the optical module
• Original shipping box including the static-protective package for saving the removed
module
• Appropriate blind plugs for inserting into the unused module receptacles
• Appropriate protective caps for covering the fiber connectors
• Tagging materials if necessary
Removal Procedure
Follow these steps to remove an optical module from a shelf slot.
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Replacing an Optical Module
It is assumed that you are familiar with handling optical modules as well as fiber-optic
cables, and are aware of the precautions that should be taken to avoid damage to the
equipment. A summary of how to handle modules and fiber-optic cables is provided in
“Handling Equipment” on p. 47.
Several tasks must be completed. Some tasks are detailed in sub-tasks. Pay attention to
the safety notices and additional information that are given below.
Laser Radiation.
Invisible laser radiation may be emitted from a fiber-optic transmitter if
aperture interlocks are defeated. Never look directly at the optical
connector output beams when disconnecting the optical cables. Looking
CAUTION
directly at laser beams can cause permanent eye damage.
Raman amplifiers are high-powered devices. Always set the Network Port on a
Raman amplifier to 'Disable' before removing an optical cable. Failure to disable the
network port can result in optical connector damage.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 657
Replacing an Optical Module
Step 10 Remove all optical cables from the module to be removed and from other
equipment that is connected to this module. In doing so make sure not to
damage the optical cables and connectors. To remove an individual optical
cable proceed as follows:
a) Detach the connector on one end of an optical fiber and cover it with an
appropriate protective cap.
b) Detach the connector on the other end of this optical fiber and cover it with
an appropriate protective cap as well.
c) Lay the optical cable aside.
d) Insert the appropriate blind plugs into the relevant receptacles.
e) Repeat these sub-tasks for removing each optical cable.
Step 11 After taking off all relevant optical cables remove the optical module as
follows:
a) If applicable, remove the pluggable transceivers from the cages of any
channel module as described in “Removing an SFP or XFP Transceiver”
on p. 679.
b) Using your fingers or a Torx screwdriver TX10, turn the two knurled
screws in a counter-clockwise direction until they are free from the shelf.
Hot Surface!
Some channel module components such as heat sinks can become very
hot during operation. Touching a very hot component may cause skin
burns. Allow the module to cool before removing it from the shelf slot.
CAUTION
Put only cooled modules into the static-protective package.
c) Firmly pull on the screws until the module is free from the shelf and
carefully slide the module straight out of the slot while holding it by both
screws.
• When removing an optical module from an SH7HU, SH9HU, or
SHX9HU shelf, slide it out vertically as shown in Figure 43 on p. 659.
• When removing an optical module from an SH1HU shelf, slide it out
horizontally as shown in Figure 44 on p. 659.
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Replacing an Optical Module
Never reach into a vacant shelf slot. Contact with the adjacent optical modules or
the connectors on the backplane may damage the equipment.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 659
Replacing an Optical Module
Do not leave the shelf slot empty left by the removed module! To fill the empty slot
only use an appropriate dummy module. An empty shelf slot will result in an
inhomogeneous air stream and contamination of the installed optical modules and
components with dust and debris inside the shelf.
Additional Information
All optical modules are designed as plug-in modules that are compatible with any FSP
3000R7 shelf. Adding an optical module does not affect the operation of currently
installed modules in the shelf. There are no fixed slot positions for specific optical
modules. Each optical module can be inserted into a shelf slot without the use of any
tools.
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Replacing an Optical Module
Equipment Required
Before starting the procedure, ensure the following is available:
• Torx screwdriver TX10 to assist in loosening the knurled screws
• Optical module to be added, packaged in the shipping box. This module should be
equipped with the firmware package associated with the NE software.
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the optical module
• Original shipping box for storing the removed dummy module.
If the new optical module is not equipped with the firmware package
associated with the NE software, insert it into an unprovisioned slot on
the NE and update it before performing the steps outlined in this
procedure. Refer to “Updating a Module” on p. 631 for details on updating
Note
the module firmware.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 661
Replacing an Optical Module
Adding Procedure
It is assumed that you are familiar with handling optical modules as well as fiber-optic
cables, and are aware of the precautions that should be taken to avoid damaging the
equipment. A summary of how to handle modules and fiber-optic cables is provided in
“Handling Equipment” on p. 47.
To add an optical module into a shelf slot, several tasks must be completed. Some tasks
are detailed in sub-tasks. Pay attention to the safety notices and additional information
given.
Never reach into a vacant shelf slot. Contact with the adjacent optical modules or
the connectors on the backplane could result in damage to the equipment.
Step 8 Take the optical module out of the shipping box. Remove it from the static-
protective package and immediately place it onto a grounded surface or an
antistatic mat to avoid ESD damage to the module.
Step 9 Check and prepare the module as follows:
a) Make sure that the module is the correct one you want to add (type,
specifications). To quickly obtain the required information, refer to the
faceplate markings and the labels on the board cover.
b) Inspect the module visually for any damage and impurities. If necessary,
use canned, dry, oil-free compressed air to blow off any possible dust
particles.
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Replacing an Optical Module
• Carefully check the plug-in board connector of the optical module for dirt,
any deformation in the shape of the pin holes, and damage on the
outside.
• Check the contact strip or EMI shielding gasket on the faceplate edges of
the module for damage.
If the optical module is dropped on a hard surface, a contact strip or EMI
shielding gasket is loose, torn, or the module is otherwise defective, do not
install it. Return the module to ADVA Optical Networking for examination
and repair.
Step 10 Check inside the shelf that
• no foreign conductive bodies are present between pins on the backplane
connectors
• no pins on the backplane connectors are bent or broken.
If a backplane connector of the shelf is damaged in any way, do not install
the optical module.
Step 11 Insert the desired module into the empty slot as follows:
a) When inserting an optical module into an SH7HU, SH9HU, or SHX9HU
shelf, hold the module by both screws as shown in Figure 45 on p. 664 or
by the faceplate.
b) When inserting an optical module into an SH1HU shelf, hold the module by
both screws as shown in Figure 46 on p. 664 or by the faceplate.
c) Insert new SCUs without its shelf communication plugs.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 663
Replacing an Optical Module
d) Align the upper and lower edges of the module with the upper and lower
tracks in the slot. If the module is in the correct position, carefully slide it
into the slot a few millimeters while guiding the upper and lower edges of
the module in the tracks.
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Replacing an Optical Module
e) Using moderate force, push gently until the module connectors mate
properly with the backplane connectors.
Step 12 Ensure that the module is properly and completely inserted into the slot, by
confirming that:
• its faceplate is flush with the faceplates of the adjacent modules and the
shelf panels, and
• it receives power. If power is applied to the shelf, the Power LED of the
module (P) turns green as soon as the module is in contact with the
backplane.
Step 13 Check the module LED indicators (P, Mod, O/E, Err) to ensure that they are
operating correctly. Refer to the module LED indicator description in this
document.
If the module does not respond, remove it from the slot. Reinsert the dummy
module into the empty slot as described in “Inserting a Dummy Module” on
p. 773.
Step 14 After inserting an SCU, compare the displayed shelf number with the value
noted in Step 2 of “Removing an Optical Module” on p. 656.
a) If the shelf numbers match, insert the shelf communication plugs.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 665
Replacing an Optical Module
b) If the shelf numbers differ, remove the SCU from this shelf and update its
firmware. Then re-insert it in this shelf by repeating Step 11 through Step
14.
Step 15 When the inserted module operates properly, secure it tightly in the slot as
follows:
a) Hold the module in place with your left hand and simultaneously turn the
two attached knurled screws clockwise into the threaded holes using the
thumb and forefinger of your right hand.
b) Tighten the screws.
Step 16 For channel modules with pluggable interfaces, insert the pluggable
transceiver(s) into the module cage(s) as specified in the installation plan.
Follow the adding procedure described in “Replacing Pluggable Transceivers”
on p. 677 or Replacing Pluggable Transceivers in a Control Plane-based
network.
Step 17 If you just replaced the spare module in a client channel card protection
configuration, verify it is correctly provisioned by the NCU as follows:
a) The module is displayed in your management system (for example, NED).
b) Verify that firmware package mismatch (FWP-Mismatch) alarms are not
raised against this module.
Step 18 Connect the module optical ports as specified in the installation plan.
Step 19 Repeat this procedure for each optical module to be added to a shelf.
Step 20 If available, mount the front cover to the shelf as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 21 Detach the wrist strap from your wrist, disconnect the grounding cable from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
cable aside.
Step 22 After replacing an SCU module, set SCU Connections to "Ring", if
this setting was used prior to the module replacement.
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Replacing an Optical Module
Step 23 Return any defective module to ADVA Optical Networking, as indicated in the
Installation and Commissioning Manual.
If you experience any problems that result in a deviation from this procedure,
contact ADVA Optical Networking Technical Services.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 667
Replacing an Encryption Module
Additional Information
Removal of encryption modules does not affect the operation of the other modules
installed in the shelf. Removing an encryption module permanently involves deleting it
from the database by using the management software.
Required Equipment
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• Appropriate dummy module to fill the empty slot
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the optical module
• Original shipping box including the static-protective package for storing the removed
module
• Appropriate blind plugs for inserting into the unused module receptacles
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Replacing an Encryption Module
Removal Procedure
Follow these steps to remove an encryption module from a shelf.
It is assumed that you are familiar with handling encryption modules, as well as fiber-
optic cables, and are aware of the precautions that should be taken to avoid equipment
damage. A summary of how to handle modules and fiber-optic cables is covered in
“Handling Equipment” on p. 47. Pay attention to the safety notices and additional
information provided below.
Laser Radiation.
Invisible laser radiation may be emitted from a fiber-optic transmitter if
aperture interlocks are defeated. Never look directly at the optical
connector output beams when disconnecting the optical cables, as this
CAUTION
can cause permanent eye damage.
Step 8 Remove all optical cables from the module and from other equipment
connected to this module, making sure not to damage the optical cables and
connectors. To remove an individual optical cable, proceed as follows:
a) Detach the connector on one end of an optical fiber and cover it with an
appropriate protective cap.
b) Detach the connector on the other end of this optical fiber and cover it with
an appropriate protective cap.
c) Lay the optical cable aside.
d) Insert the appropriate blind plugs into the relevant receptacles.
e) Repeat these tasks for removing each optical cable.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 669
Replacing an Encryption Module
Step 9 After taking off all relevant optical cables, remove the encryption module:
a) If applicable, remove the pluggable transceivers from the module cages,
as described in “Removing an SFP or XFP Transceiver” on p. 679.
b) Using your fingers or a Torx screwdriver TX10, turn the two knurled
screws in a counter-clockwise direction until they are free from the shelf.
Hot Surface!
Some channel module components such as heat sinks can become very
hot during operation. Touching a very hot component may cause skin
burns. Allow the module to cool before removing it from the shelf slot.
CAUTION
Place only cooled modules into the static-protective package.
c) Firmly pull on the screws until the module is free from the shelf, then
carefully slide the module straight out of the slot while holding it by both
screws.
Never reach into a vacant shelf slot. Contact with the adjacent optical modules or
backplane connectors may damage the equipment.
Do not leave the vacated shelf slot empty! Fill the empty slot with an appropriate
dummy module. An empty shelf slot results in an inhomogeneous air stream and
contaminates the installed optical modules and components inside the shelf with
dust and debris.
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Replacing an Encryption Module
Step 12 If available, mount the front cover to the shelf, as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 13 Detach the wrist strap from your wrist, and then disconnect the grounding
cable from the ESD grounding point on the shelf (if available) or the rack.
Step 14 Store the optical cables for future use.
Return any defective module to ADVA Optical Networking for repair, as
described in the Installation and Commissioning Manual.
If you encounter problems that result in a deviation from the procedure
described above, contact ADVA Optical Networking Technical Services.
Additional Information
Encryption modules are plug-in modules that are compatible with any FSP 3000R7 shelf.
Adding an encryption module does not affect the operation of currently installed modules
in the shelf. There are no fixed slot positions for specific encryption modules. Encryption
modules can be inserted into a shelf slot without the use of any tools.
Encryption modules are provisioned with two independent sets of configuration
parameters:
• Optical parameters are controlled by the database on the NCU and are provisioned
automatically when the replacement module is inserted. Use management software
to confirm these settings. If the settings differ from your network requirements,
reconfigure the module, as addressed in “Provisioning a Network Element” in the
Provisioning and Operations Manual.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 671
Replacing an Encryption Module
Requirements
Before starting the procedure, ensure the following is available:
• The initial Crypto-Officer password of the replacement module
• Torx screwdriver TX10 to assist in loosening the knurled screws
• Encryption module to be added, packaged in the shipping box. This module should be
equipped with the firmware package associated with the NE software.
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the encryption module
• Original shipping box for storing the removed dummy module.
Adding Procedure
It is assumed that you are familiar with handling encryption modules as well as fiber-optic
cables, and are aware of the precautions that should be taken to avoid damaging the
equipment. A summary of how to handle modules and fiber-optic cables is provided in
“Handling Equipment” on p. 47. Pay attention to the safety notices and additional
information provided below.
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Replacing an Encryption Module
Step 2 Follow ESD safety guidelines. Attach the grounding wire to the ESD jack on
the shelf, and then secure the grounding wire to your wrist.
Step 3 Locate the shelf within the NE where the module should be inserted.
Step 4 If the front cover is mounted, remove the front cover, as described in
“Removing an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768.
Step 5 Locate the slot where the encryption module is to be installed.
Step 6 Check the operating status of the equipment and the current hazard level. If
any module in the system is operating in “Forced On” mode, this may raise the
hazard level of the NE. Do not proceed unless you are trained in laser safety.
Step 7 Remove the corresponding dummy module from the slot, as described in
“Removing a Dummy Module” on p. 775.
Never reach into a vacant shelf slot. Contact with the adjacent optical modules or
backplane connectors can damage the equipment.
Step 8 Remove the encryption module from the shipping box. Remove the static-
protective package, and then immediately place the module on a grounded
surface or an antistatic mat, to avoid ESD damage.
Step 9 Check the module as follows:
a) The module is protected with seals and rivets. Ensure that nothing has
been damaged and that the module was not opened and/or modified.
b) Ensure that the module is the correct one you want to install (type,
specifications). Refer to the faceplate markings and the labels on the
board cover.
c) Inspect the module for any damage and impurities. If necessary, use
canned, dry, oil-free compressed air to blow off any dust particles.
• Carefully check the plug-in board connector of the optical module for dirt,
any deformation in the shape of the pin holes, or external damage.
• Check the contact strip or EMI shielding gasket on the faceplate edges of
the module for damage.
Do NOT install modules:
• That have broken seals or rivets. This could be a sign of tampering or
damage.
• That have been dropped on a hard surface.
• That have loose or torn contact strips or EMI shielding
Return these modules to ADVA Optical Networking for examination and repair.
Step 10 Check inside the shelf to ensure:
• no foreign conductive bodies are present between pins on the backplane
connectors
• no pins on the backplane connectors are bent or broken.
Do NOT install the module if a backplane connector of the shelf is damaged.
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Replacing an Encryption Module
d) Using moderate force, push gently until the module connectors mate
properly with the backplane connectors.
Step 12 Ensure that the module is properly and completely inserted into the slot, by
confirming that:
• its faceplate is flush with the faceplates of the adjacent modules and the
shelf panels, and
• it receives power. If power is applied to the shelf, the Power LED of the
module (P) turns green as soon as the module establishes contact with the
backplane.
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Step 13 Check the module LED indicators (P, Mod, O/E, Err) to ensure that they are
operating correctly. Refer to the module LED indicator description in this
document.
The module LEDs indicate reliable information only five to ten seconds
after adding! After power up, wait at least five minutes before checking
the LEDs because the LED colors can change within this time-span.
Note
If the module does not respond, remove it from the slot. Reinsert the dummy
module into the empty slot as described in “Inserting a Dummy Module” on
p. 773.
Step 14 When the inserted module operates properly, secure it tightly in the slot:
a) Hold the module in place with your left hand and simultaneously turn the
two attached knurled screws clockwise into the threaded holes using the
thumb and forefinger of your right hand.
b) Tighten the screws.
Step 15 For modules with pluggable interfaces, insert the pluggable transceiver(s) into
the module cage(s) as specified in the installation plan. Follow the adding
procedure described in “Replacing Pluggable Transceivers” on p. 677 or
Replacing Pluggable Transceivers in a Control Plane-based network.
Step 16 If the module is not equipped with the encryption firmware package associated
with the NE software, update it as outlined in “Updating Modules with
Encryption” on p. 628.
Step 17 Provision these security parameters on the module:
• Crypto-Officer password, as outlined in "Changing the Crypto-Officer
Password" in the Provisioning and Operations Manual.
• Authentication password, as outlined in "Changing the Authentication
Password" in the Provisioning and Operations Manual.
Step 18 If you just replaced the spare module in a client channel card protection
configuration, verify that it is displayed in your management system.
Step 19 Connect the module optical ports as specified in the installation plan.
Step 20 Repeat this procedure for each encryption module to be added to a shelf.
Step 21 If available, mount the front cover to the shelf, as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 22 Detach the wrist strap from your wrist, and disconnect the grounding cable
from the ESD grounding point on the shelf (if available) or the rack.
Return any defective module to ADVA Optical Networking, as indicated in the
Installation and Commissioning Manual.
If you experience any problems that result in a deviation from this procedure,
contact ADVA Optical Networking Technical Services.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 675
Replacing a Raman Amplifier
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Replacing Pluggable Transceivers
General Information
Pluggable transceivers are hot-pluggable and hot-swapple modules.They can easily be
inserted into or removed from the appropriate channel module interface cages without the
use of any tools, simply by using finger-pressure. It is not required to deactivate the
channel module when you remove or install a pluggable transceiver. Depending on the
transceiver manufacturer, your pluggable transceivers can use different types of latching
mechanisms to secure and detach the transceiver into or from the channel module
interface cage. Most of the pluggable transceivers - deployed by ADVA Optical
Networking - use a bale-clasp latch. CFP transceivers use two captive mounting screws
(knurled screws) on their faceplates to secure the device in the interface cage.
A transceiver check is run as soon as a pluggable transceiver is inserted into a channel
module interface cage, provided the channel module has been provisioned previously.
Only pluggable transceiver modules approved by ADVA Optical Networking pass this
check and can be used. Third-party transceiver modules are not supported by the FSP
3000R7 system. All pluggable transceiver modules approved by ADVA Optical
Networking are equipped with a Class 1 Laser device, which emits invisible radiation.
Pluggable transceivers are static-sensitive and dust-sensitive. Protect the transceiver
modules from static discharge and physical shock. Protect the optical ports of the
pluggable transceivers by inserting clean dust covers into them after the fiber optic cables
are removed. Be sure to clean the fiber-optic connectors before you reconnect them into
the optical ports of the replacement transceiver module. Do not remove and insert a
pluggable transceiver more often than necessary. Frequent installation and removal of a
pluggable transceiver can shorten its lifespan.
After removing a pluggable transceiver from the interface cage, wait for at least one
second before you reinsert it or insert another one.
For specific information about each pluggable transceiver, refer to the Hardware
Description and the Pluggable Transceiver Module Specification.
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Safety Guidelines
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The electrical connectors on the rear side of CFPs are very sensitive to
mechanical stress or ESD. Do not touch these connectors.
It is assumed that you are familiar with pluggable transceivers, and are aware of the
precautions that should be taken to avoid damage to the equipment. A summary of how to
handle pluggable transceivers and optical fibers is provided in “Preparation for
Troubleshooting” on p. 29 of this manual.
Equipment Required
Before starting the procedure, ensure the following equipment is available:
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the pluggable transceiver
• Appropriate dust plug to cover the empty channel module interface cage (if you want
to install a replacement transceiver module later or not at all)
• Appropriate blind plugs for inserting into the unterminated optical receptacles of the
optical module which is directly connected to this transceiver (if you want to install an
replacement transceiver module later or not at all)
• Appropriate protective caps for covering the fiber-optic connectors
• Original shipping box, including the static-protective package for saving the removed
pluggable transceiver
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Replacing Pluggable Transceivers
Removal Procedure
Several tasks must be completed. Some tasks are detailed in sub-tasks. Follow these
steps to remove a pluggable transceiver from a channel module interface cage.
If you are disconnecting the cables from the optical port of the pluggable transceiver
in the next step, do not pull on the cables in an attempt to extract the transceiver
module. It is locked in the interface cage. Pulling on the optical cables will damage
the optical connectors.
Always disconnect the optical cables before removing the pluggable transceiver
from the interface cage. Grip the housing of the fiber optic connector to plug or
unplug an optical cable. Do not pull on the fiber.
Step 7 Disconnect the optical fiber pair from the transceiver ports. Proceed as
follows:
If the connector plug does not remove easily in b and d, ensure that the
latch on the connector has been released before pulling on the
transceiver.
Note When you disconnect an optical cable from the transceiver port, the
channel module port status LED turns yellow.
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Step 8 After taking off the optical cables, remove the pluggable transceiver from the
interface cage as follows:
a) If the transceiver module has a bale-clasp latch, unlock it by pulling the
bale clasp gently downwards as shown in Figure 47.
If you cannot grasp bale clasp with your index finger, use a small flat-blade
screwdriver or another long narrow instrument to unlock the bale-clasp
latch.
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Replacing Pluggable Transceivers
• Move the bale-clasp toward the interface cage until it touches the
transceiver optical port again. Next, pull the bale clasp gently
downwards once more as shown in Figure 47 on p. 681, and then
grasp the bale clasp to extract the transceiver with a slight force.
When you remove the pluggable transceiver from the interface cage
the channel module port status LED turns red.
Removal of the pluggable transceiver module is automatically detected
by the management software. Each time a pluggable transceiver is
Note removed from a cage, the internal network management system
receives a trap message.
Step 9 Plug the appropriate dust cover(s) into the transceiver port.
Step 10 Place the removed pluggable transceiver in an antistatic bag, an ESD safe
box, or other protective environment.
Step 11 Insert the appropriate dust plug into the empty interface cage as shown in
Figure 48, if the replacement transceiver is not being installed.
Figure 48: Example of an XFP Dust Plug Inserted into an Empty XFP
Cage
Step 12 Detach the wrist strap from your wrist, disconnect the grounding cable from the
ESD grounding point on the shelf (if available) or the rack, and lay the
grounding cable aside.
Step 13 Store the box with the removed pluggable transceiver(s) for future use in a safe
place.
Should you have any difficulty performing this procedure, contact ADVA
Optical Networking Technical Services.
Step 14 Repeat this procedure for each SFP, SFP+, or XFP transceiver to be removed.
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Equipment Required
Before starting the procedure, ensure the following is available.
• Pluggable transceiver module to be inserted
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the pluggable transceiver
• Optical power meter (if necessary)
• Fiber optic cleaning kit including hand-held fiber scope and/or video scope
• Tagging materials (for labeling the optical fibers)
Installation Procedure
Several tasks must be completed. Some tasks are detailed in sub-tasks. Follow these
steps to remove a pluggable transceiver from a channel module interface cage.
Do not remove the optical port dust cover until directed to do so later in
this procedure.
Note
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Replacing Pluggable Transceivers
Step 8 Identify the interface cage (port) on the channel module where the replacement
transceiver will be installed.
Step 9 If installed, remove the dust plug from the corresponding interface cage of the
channel module and store it in a resealable container for future use. Figure 49
shows an example.
Step 10 Insert the desired pluggable transceiver into the empty cage as follows:
a) If the pluggable transceiver has a bale clasp, grip the transceiver on the
narrow sides between your thumb and forefinger.
b) Remove the dust cover from the optical port.
c) Move the bale clasp toward the optical port until it touches the port (lock-in
position). Do that before inserting the transceiver.
d) Reinstall the dust cover.
e) Hold the pluggable transceiver between your thumb and forefinger and
orient it, so that the optical port is toward you, and the bale clasp is on the
right. See Figure 50 on p. 685.
f) Align the pluggable transceiver with the cage opening, as shown in Figure
50 on p. 685, and gently insert it into the empty cage.
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g) Apply light pressure to the pluggable transceiver until it snaps into place.
A click indicates that the transceiver is completely inserted and securely
seated in the cage.
If there is resistance, remove the transceiver, realign it so that the bale
clasp faces the other direction, and insert the transceiver again.
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Replacing Pluggable Transceivers
Equipment Required
Before starting the procedure, ensure the following equipment is available:
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the CFP transceiver
• Appropriate dust plug to protect the empty channel module interface cage (if you want
to install a replacement transceiver module later or not at all). This is especially
important for 100G transponders/muxponders.
• Appropriate blind plugs for inserting into the unterminated optical receptacles of the
optical module which is directly connected to this transceiver (if you want to install an
replacement transceiver module later or not at all)
• Appropriate protective caps for covering the fiber-optic connectors
• Original shipping box, including the static-protective package or an equivalent
container for saving the removed CFP transceiver
• Tagging materials, if necessary (for labeling the optical fibers)
Removal Procedure
Several tasks must be completed. Some tasks are detailed in sub-tasks. Follow these
steps to remove a CFP transceiver from the interface cage of a CFP-based channel
module.
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If you are disconnecting the optical cables from the port of the pluggable transceiver
in the next step, do not pull on the cables in an attempt to extract the transceiver
module. It is locked in the interface cage. Pulling on the optical cables will damage
the optical connectors.
Always disconnect the optical cables before removing the pluggable transceiver
from the interface cage. Grip the housing of the fiber optic connector to plug or
unplug the optical cable. Do not pull on the fiber.
Step 7 Disconnect the optical fiber pair from the CFP transceiver ports. Proceed as
follows:
If the connector plug does not remove easily in b and d, ensure that the
latch on the connector has been released before pulling on the
transceiver.
When you disconnect an optical cable from the CFP transceiver RX port
Note the channel module port status LED turns yellow. For more information
about the LED indicators, refer to “Core Type Channel Modules” on p. 95.
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d) Press the release latch on the connector plug of the transmission fiber,
grasp the connector, and gently pull it from the TX transceiver port.
e) Cover the connector plug with an appropriate protective cap.
f) Put the optical fiber pair aside for later reattachment.
Step 8 Plug the dust cover(s) into the CFP transceiver ports.
Step 9 After taking off the optical fiber pair, remove the CFP transceiver from the
interface cage as follows:
a) Using your thumb and forefinger, turn the two knurled screws in a counter-
clockwise direction until they are free from the threaded holes.
b) Firmly pull on the knurled screws until the CFP transceiver module is free
from the host connector, and carefully slide it straight out of the cage,
while holding the module by both screws as shown in Figure 51.
When you remove the CFP transceiver from the interface cage, the
corresponding channel module port status LED turns red.
Removal of the CFP transceiver module is automatically detected by the
management software. Each time a CFP transceiver is removed from a
Note cage, the internal network management system receives a trap
message.
Step 10 Place the CFP transceiver module in an antistatic bag immediately and place it
back into the original shipping box or equivalent container.
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Step 11 Insert the appropriate dust plug into the empty interface cage, as shown in
Figure 52, if a replacement transceiver is not being installed.
Figure 52: Example of a CFP dust plug inserted into an empty CFP
Cage
Step 12 Detach the wrist strap from your wrist, disconnect the grounding cable from the
ESD grounding point on the shelf (if available) or the rack, and lay the
grounding cable aside.
Step 13 Store the shipping box with the removed CFP transceiver in a safe place for
future use.
Should you have any difficulty performing this procedure, contact ADVA
Optical Networking Technical Services.
Step 14 Repeat this procedure for each CFP transceiver module to be removed.
Equipment Required
Before starting the procedure, ensure the following equipment is available:
• CFP transceiver module to be installed
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the CFP transceiver
• Optical power meter (if necessary)
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Replacing Pluggable Transceivers
• Fiber optic cleaning kit, including hand-held fiber scope and/or video scope
• Tagging materials (for labeling the fibers)
Installation Procedure
Several tasks must be completed. Some tasks are detailed in sub-tasks. Follow these
steps to install a CFP transceiver in the interface cage of a CFP-based channel module.
Do not remove the optical port dust cover until directed to do so later in
this procedure.
Note
c) Make sure that the optical port of the CFP transceiver module is equipped
with a dust cover. If not, install one.
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Step 8 Identify the interface cage (port) on the channel module where the replacement
CFP transceiver will be installed.
Step 9 If installed, remove the dust plug from the corresponding interface cage of the
channel module and store it in a resealable container for future use. Figure 53
shows an example.
Step 10 Insert the desired CFP transceiver into the empty cage as follows: NOTE:
CFP transceivers are keyed so they can only be inserted in one orientation.
a) Grasp the CFP transceiver so that the optical port is towards you, and the
label on the board cover as well as the host connector are facing to the
right.
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Replacing Pluggable Transceivers
b) Align the CFP transceiver into the empty interface cage, and carefully
slide it in until the CFP transceiver EMI gasket flange makes contact with
the bezel on the channel module faceplate. See Figure 54.
c) Press firmly on the front of the CFP transceiver with your thumbs or
fingers to fully seat it in the cage.
The CFP transceiver is completely inserted when its faceplate is flush
with the bezel on the channel module faceplate.
d) Gently tighten the two knurled screws on the CFP transceiver to secure it
in the cage.
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Step 12 Connect the corresponding optical fiber pair to the CFP transceiver ports.
Proceed as follows:
a) Identify the optical fiber pair to be connected. For easy identification, use
the tags on each fiber.
b) Remove the protective cap from the connector on the reception fiber and
store it in a clean, resealable container.
c) Inspect and clean the fiber-optic connector end face before you make the
connection.
For complete information on inspecting and cleaning fiber-optic
connectors, see “Preparation for Troubleshooting” on p. 29 in this manual.
d) Remove the dust plug from the CFP transceiver optical port and store it in
a clean resealable container.
e) Plug the cleaned connector of the reception fiber to the RX connector.
f) Remove the tag from the reception fiber.
g) Repeat b through f for connecting the transmission fiber.
Step 13 Verify that the corresponding channel module port LED is green. If so, the
replacement transceiver and the target device have an established link. The
replacement transceiver is working properly.
Step 14 If available, mount the front cover to the shelf as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 15 Detach the wrist strap from your wrist, disconnect the grounding cable from the
ESD grounding point on the shelf (if available) or the rack, and lay the earthing
cable aside.
Step 16 Store the original shipping box of the CFP transceiver, including the static-
protective package and the resealable containers with the dust plugs, dust
covers, and the protective caps in a safe place for future use.
Step 17 Repeat this procedure for each CFP transceiver to be installed.
Should you have any difficulty performing this procedure, contact ADVA
Optical Networking Technical Services.
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Replacing Pluggable Transceivers in a Control Plane-based network
Requirements
Each service to/from this port is available in the NMS database.
Step 1 Via the FSP Network Manager, disable restoration for each service originating
or terminating at this port.
Step 2 Replace the pluggable transceiver as outlined in “Replacing Pluggable
Transceivers” on p. 677.
Step 3 Via the FSP Network Manager, enable restoration for each service originating
or terminating at this port.
Refer to the FSP Network Manager User Manual for details on disabling
or enabling service restoration.
Note
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Requirements
Each service to/from this port is available in the NMS database.
Requirements
Each service to/from this port is available in the NMS database.
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Replacing Pluggable Transceivers in a Control Plane-based network
Step 1 Via the FSP Network Manager, disable restoration for each service originating
or terminating at this port.
Step 2 If channel card protection is configured on this module and the pluggable
transceiver is being exchanged for a different type, delete all its dependencies
(e.g. Physical Termination Point connection to/from the client port).
Step 3 Replace the pluggable transceiver as outlined in “Replacing Pluggable
Transceivers” on p. 677.
Step 4 If channel card protection is configured on this module and the pluggable
transceiver was replaced with a different type, provision all its dependencies
(e.g. Physical Termination Point connection to/from the client port).
Step 5 Via the FSP Network Manager, enable restoration for each service originating
or terminating at this port.
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Replacing Power Supply Units
General Information
This subsection includes general information about power supply replacement in addition
to the replacement procedures described below.
If you encounter any problems with a power supply unit (PSU) the easiest fix is to simply
replace it with a new one of the same type and from the same manufacturer as soon as
possible. Do NOT attempt to operate a malfunctioning power supply!
After upgrades are made to the system, the installed power supplies may not provide
enough wattage to power all the components in the shelf. In this case, you need to
upgrade to PSUs with a higher wattage rating to meet the system’s power consumption
needs.
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Replacing Power Supply Units
Slots 1+2 and/or 19+20 of the SH9HU, SHX9HU, SH7HU or SH7HU-R shelves are
reserved for the PSUs. Though the PSU/7HU-AC-800 may be installed in any slot of a
SHX9HU shelf, it is recommended to install it in slot 1+2, 10+11, or 19+20. 1HU
equipment shelves with rear power access (SH1HU-R and SH1HU-R/PF) require the
power supply units to be placed through the back.
The FSP 3000R7 shelves are normally equipped with dual PSUs.
The PSUs are hot swappable, which means they can be removed and
replaced while the FSP 3000R7 system is powered on and running.
However, before you remove and replace a PSU, determine if the
Note system provides power supply redundancy or non-redundancy.
When running in power redundancy mode, you can replace or upgrade a PSU while the
system is operating. Only one PSU can be replaced at a time. The second PSU must
remain connected to the AC or DC power source. Operating in non-redundant power
mode (only one PSU is installed in the shelf) will require a complete system power off
when removing, replacing or upgrading a power supply.
Ensure that you have the replacement or upgrade unit available and
unpacked before you remove a PSU from an active shelf. Always
replace a PSU immediately to fully restore power redundancy.
Note
If a replacement PSU is not available, either leave the original power supply in the shelf or
remove it and fill the empty slots with two dummy modules (DM/5HU) until you have the
replacement unit. While a PSU is not installed, airflow through the shelf is reduced, and
the EMI emissions requirements are not met.
There is no on/off power switch on the PSUs! To disconnect the supply voltage from the
PSU you need to unplug the power cord on AC units or cut off the power with the
associated circuit breaker to the DC unit.
Always assume that a high voltage potential exists within a PSU while servicing it, even
if it is de-energized and disconnected from its power source.
For specific information about the power supply units, refer to the Hardware Description
and Module and System Specification.
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For specific information about these power supply units (PSUs), refer to the Hardware
Description.
A malfunctioning PSU/1HU-R-AC can be replaced either with a PSU of the same type or
by its successor the PSU/1HU-R-AC-200.
The term “PSU/1HU-R-AC(-200)” is henceforth used to refer to the PSU/1HU-R-AC and
PSU/1HU-R-AC-200.
The PSU/1HU-R-AC(-200) and PSU/1HU-R-DC-200 can be swapped out while the shelf
is in service. The system will keep running with its redundant power supply unit provided
that one is installed in the shelf.
Equipment Required
Before starting the procedure, ensure the following is available.
• No2 Phillips screwdriver to assist in loosening the knurled screws
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
• Replacement power supply unit packaged in the shipping box
Replacement Procedure
Follow these steps to replace the PSU/1HU-R-AC(-200) or the PSU/1HU-R-DC-200.
It is assumed that you are familiar with power supplies and are aware of the electrical
safety precautions that are to be taken to avoid personal injury and damage to the
equipment.
To replace a PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200, several tasks must be
completed. Some tasks are detailed in sub-tasks. Pay attention to the safety notices and
additional information that are given below.
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Replacing Power Supply Units
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 Find the faulty PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200 which has to be
replaced.
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Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slots. Put only cooled units into the
CAUTION
static-protective package.
a) Using your fingers or a No2 Phillips screwdriver, turn the two knurled
screws in counter-clockwise direction until they are loose.
b) Firmly pull on the knurled screws until the unit is free from the shelf and
carefully slide the unit straight out of the slot while holding it by the
faceplate and bottom edge.
If removing the PSU/1HU-R-AC-200 or the PSU/1HU-R-DC-200, use its
faceplate handles to firmly pull it out of the shelf slot.
c) Place the unit on a grounded surface or an antistatic mat.
Never reach into the vacant shelf slots. Contact with the adjacent optical modules
or the connectors on the backplane could result in damage to the equipment.
Step 7 Take the replacement unit out of the shipping box. Remove it from the static-
protective package and immediately place it onto a grounded surface or an
antistatic mat.
Step 8 Check and prepare the replacement unit as follows:
a) Make sure that the power supply unit is the correct one you want to install
(type, specifications). To quickly obtain the adequate information, refer to
the faceplate markings and the labels on the board cover.
b) Inspect the PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200 for any
damage. If necessary, use canned, dry, oil-free compressed air to blow off
any possible dust particles.
• Ensure that the PCB cover and the metallic enclosure are mounted
properly and that they are not damaged.
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Replacing Power Supply Units
Step 10 Insert the replacement unit into the empty slots as follows:
Replace a faulty power supply unit only with a power supply unit of
the same type and from the same manufacturer! Failure to do so
could result in loss of safety approval for the system and damage to
WARNING equipment.
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. If the module is in the correct position, carefully slide it into the
slots a few millimeters while guiding the upper and lower edges of the unit
in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
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c) Using moderate force, push gently until the unit connectors mate properly
with the backplane connectors.
Step 11 Ensure that the power supply unit is properly and completely inserted into the
slots. The unit is properly and completely inserted when its faceplate is flush
with the faceplates of the adjacent modules and the shelf panels.
Step 12 When the unit is inserted properly and completely, secure it tightly in the slots
as follows:
a) Hold the unit in place with your left hand and simultaneously turn the two
knurled screws clockwise into the threaded holes using the thumb and
forefinger of your right hand.
b) Tighten the screws.
Step 13 Apply voltage to the PSU/1HU-R-AC(-200) as follows:
a) Attach the device plug of the power cord to the appliance coupler on the
unit faceplate and secure the plug with the locking clamp.
b) Observe the power LED
The power LED should light up green. This indicates that power is supplied
to the replacement unit and that it is functioning properly.
Step 14 Apply voltage to the PSU/1HU-R-DC-200 as follows:
a) Push the power plug of the DC power cable straight in to the input
connector on the unit faceplate and secure it by turning the locking screws.
Do not overtighten the screws.
b) As appropriate, remove the warning previously placed on the PDU and
switch ON the corresponding circuit breaker.
c) Observe the power LED.
The power LED should light up green. This indicates that power is supplied
to the replacement unit adn that it is functioning properly.
Step 15 Place the removed power supply unit in the original static-protective package.
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Replacing Power Supply Units
For specific information about these power supply units, refer to the Hardware
Description.
This procedure applies to PSU types PSU/7HU-AC, PSU/7HU-AC-800, and PSU/7HU-
AC-HP, henceforth referred to as “PSU/7HU-AC(-HP)”.
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Required Equipment
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
• Replacement power supply unit packaged in the shipping box
It is assumed that you are familiar with power supplies and are aware of the electrical
safety precautions that are to be taken to avoid personal injury and damage to the
equipment.
Step 1 Follow ESD safety guidelines. Attach the grounding wire to the ESD jack on
the shelf, next secure to your wrist.
Step 2 If mounted, remove the front cover from the shelf as described in “Removing
an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768.
Step 3 Locate the PSU/7HU-AC(-HP) which needs to be replaced.
Step 4 Disconnect the faulty PSU/7HU-AC(-HP) from the mains as follows:
a) Remove the device plug of the AC power cord from the appliance coupler
on the unit faceplate.
b) Place the AC power cord aside for later use.
If only one power supply unit is installed into the shelf, a controlled power
down is not given. Once the unit is removed it is in pending status and
voltage is no longer available via backplane. It takes at least 1 hour until
Note the unit is discharged completely.
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Replacing Power Supply Units
For a controlled power down of one power supply unit, two redundant
power supplies have to be installed into the shelf. After unplugging the
associated AC power cord from the appliance coupler, the power LED
turns red. The power supply unit has to be inserted into the shelf for at
Note least 30 seconds and to discharge completely. The power LED goes off
as soon as the unit is removed from the backplane connector.
c) Remove the power supply unit from the shelf slots as follows:
Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slots. Put only cooled units into the
CAUTION
static-protective package.
The power supply unit is relatively heavy. Support the unit with one hand
while removing it from the slots.
Note
d) Using your fingers or a Torx screwdriver TX10, turn the four knurled
screws in counter-clockwise direction until they are removed from the
threaded holes completely.
e) Firmly pull on the screws until the unit is free from the shelf and carefully
slide the unit straight out of the slots while holding it by the faceplate and
bottom edge.
f) Put the unit onto a grounded surface or an antistatic mat.
Never reach into the vacant shelf slots. Contact with the adjacent optical modules
or the connectors on the backplane could result in damage to the equipment.
Step 5 Take the replacement unit out of the shipping box. Remove it from the static-
protective package and immediately place it onto a grounded surface or an
antistatic mat.
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• Ensure that the PCB cover and the metallic enclosure are mounted
properly and that they are not damaged.
• Carefully check the plug-in board connector of the PSU/7HU-AC(-HP) for
dirt, any deformation in the shape of the pin holes, and damage on the
outside.
• Check the EMI shielding gasket on the faceplate edges of the PSU/7HU-
AC(-HP) for damage.
If the PSU/7HU-AC(-HP) is dropped on a hard surface, damaged in any
way, or if its covers are missing, do not install the unit. Return it to ADVA
Optical Networking for examination and repair.
Step 7 Check inside the shelf that
• no foreign conductive bodies are present between pins on the backplane
connectors
• no pins on the backplane connectors are bent or broken.
Step 8 Insert the replacement unit into the empty slots as follows:
Replace a faulty power supply unit only with a power supply unit of
the same type and from the same manufacturer! Failure to do so
could result in loss of safety approval for the system and damage to
WARNING equipment.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 707
Replacing Power Supply Units
The PSU may only be placed into slots 1+2 and 19+20.
Note
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. If the module is in the correct position, carefully slide it into the
slots a few millimeters while guiding the upper and lower edges of the unit
in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
c) Using moderate force, push gently until the unit connectors mate properly
with the backplane connectors.
Step 9 Ensure that the power supply unit is properly and completely inserted into the
slots. The unit is properly and completely inserted when its faceplate is flush
with the faceplates of the adjacent modules and the shelf panels.
Step 10 When the unit is inserted properly and completely, secure it tightly in the slots
as follows:
a) Hold the unit in place with your left hand and simultaneously turn two
diagonally arranged knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
b) Turn the remaining knurled screws exactly the same way into the threaded
holes as well.
c) Tighten the screws.
Step 11 Apply voltage to the power supply unit.
a) Attach the device plug of the power cord to the connector on the unit
faceplate.
b) Observe the power LED.
The power LED should light up green. This indicates that DC power is
supplied to the replacement unit and that it is functioning properly.
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Step 12 Place the removed power supply unit in the original static-protective package.
Step 13 Put the static-protective package into the original shipping box and lay the box
aside.
Step 14 If available, mount the front cover to the shelf as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 15 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
Step 16 Return the defective module to ADVA Optical Networking, as described in the
Installation and Commissioning Manual.
If you have any problems that result in a deviation from the insertion procedure
described above, contact ADVA Optical Networking Technical Services.
For specific information about these power supply units, refer to the Hardware
Description.
A malfunctioning PSU/7HU-DC, PSU/7HU-DC-HP, or PSU/7HU-DC-800 can be
swapped out while the shelf is in service. The system will keep running with its redundant
power supply unit provided that one is installed in the shelf.
Equipment Required
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• Flat blade screwdriver (3.5 mm x 0.5 mm) or Phillips crosstip screwdriver for
clamping and detaching the wires of the DC power cord
• TPA 25 A fuse and AWG 10 power cord when upgrading to a PSU/7HU-DC-800
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
• Replacement power supply unit packaged in the shipping box
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 709
Replacing Power Supply Units
Replacement Procedure
Follow these steps to replace a PSU/7HU-DC, PSU/7HU-DC-HP, or PSU/7HU-DC-
800.
It is assumed that you are familiar with power supplies and are aware of the electrical
safety precautions that are to be taken to avoid personal injury and damage to the
equipment.
Several tasks must be completed. Some tasks are detailed in sub-tasks. Pay attention to
the safety notices and additional information that are given below.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 If mounted, remove the front cover from the shelf as described in “Removing
an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768.
Step 3 Find the faulty PSU which has to be replaced.
Step 4 Disconnect the faulty PSU from the associated DC power source as follows:
a) Turn off the corresponding power switch of the DC power source that is
connected to the faulty PSU.
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Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slots. Put only cooled units into the
CAUTION
static-protective package.
The power supply unit is relatively heavy. Support the unit with one hand
while removing it from the slots.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 711
Replacing Power Supply Units
a) Using your fingers or a Torx screwdriver TX10, turn the four knurled
screws in counter-clockwise direction until they are removed from thread
holes completely.
b) Firmly pull on the screws (applicable to PSU/7HU-DC and PSU/7HU-DC-
HP) or the PSU handles (applicable to PSU/7HU-DC-800 only), until the
unit is free of the shelf and carefully slide the unit straight out of the slots,
while holding it by the faceplate and bottom edge.
c) Place the unit on a grounded surface or an antistatic mat.
Never reach into the vacant shelf slots. Contact with the adjacent optical modules
or the connectors on the backplane could result in damage to the equipment.
Step 6 Take the replacement unit out of the shipping box. Remove it from the static-
protective package and immediately place it onto a grounded surface or an
antistatic mat.
Step 7 Check and prepare the replacement unit as follows:
a) Refer to the faceplate markings and the labels on the board cover to
ensure this is the intended PSU (type, specifications).
b) Inspect the PSU for any damage. If necessary, use canned, dry, oil-free
compressed air to remove dust particles.
• Ensure that the PCB cover and the metallic enclosure are mounted
properly and are not damaged.
• Carefully check the plug-in board connector of the PSU for dirt, any
deformation in the shape of the pin holes, and outer damage.
• Check the EMI shielding gasket on the faceplate edges of the PSU for
damage.
If the PSU is dropped on a hard surface, damaged in any way, or if its
covers are missing, do not install the unit. Return it to ADVA Optical
Networking for examination and repair.
Step 8 Check inside the shelf to ensure that:
• Foreign conductive bodies are not present between pins on the backplane
connectors
• Pins on the backplane connectors are not bent or broken.
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Replacing Power Supply Units
Replace a faulty power supply unit only with a power supply unit of
the same type and from the same manufacturer! Failure to do so
could result in loss of safety approval for the system and damage to
WARNING equipment.
The PSU may only be placed into slots 1+2 and 19+20.
Note
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. Once the module is in the correct position, carefully slide it into
the slots a few millimeters while guiding the upper and lower edges of the
unit in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 713
Replacing Power Supply Units
c) Push in and fully seat the replacement PSU so that the unit is properly
connected to the backplane.
Step 11 Ensure that the replacement PSU is properly and completely inserted into the
slots. The unit is properly and completely inserted when its faceplate is flush
with the faceplates of the adjacent modules and the shelf panels.
Step 12 When the unit is inserted properly and completely, secure it tightly in the slots
as follows:
a) Hold the unit in place with your left hand and simultaneously turn two
diagonally arranged knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
b) Turn the remaining knurled screws exactly the same way into the threaded
holes as well.
c) Tighten the screws.
Step 13 Reconnect the PSU to the associated DC power source to apply voltage, as
follows:
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Replacing Power Supply Units
Pay attention to polarity! If the polarity is reversed, the PSU will not operate when
the power cable is connected incorrectly.
If the unit does not respond, remove it from the slots as described above.
Install another replacement unit or reinsert the appropriate dummy
module into the empty slots as described in “Inserting a Dummy Module”
Note on p. 773.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 715
Replacing Power Supply Units
Step 19 Return the defective module to ADVA Optical Networking for repair, as
described in the Installation and Commissioning Manual.
If you have any problems that result in a deviation from the procedure
described above, contact ADVA Optical Networking Technical Services.
For specific information about these power supply units, refer to the Hardware
Description.
The term “PSU/7HU-R-DC(-HP)” is henceforth used to refer to the PSU/7HU-R-DC and
PSU/7HU-R-DC-HP.
Equipment Required
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
• Replacement power supply unit packaged in the shipping box
Replacement Procedure
Follow these steps to replace a PSU/7HU-R-DC(-HP).
It is assumed that you are familiar with power supplies and are aware of the electrical
safety precautions that are to be taken to avoid personal injury and damage to the
equipment.
Several tasks must be completed. Some tasks are detailed in sub-tasks. Pay attention to
the safety notices and additional information.
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Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 If mounted, remove the front cover from the shelf as described in “Removing
an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768.
Step 3 Find the faulty PSU/7HU-R-DC(-HP) which has to be replaced.
Step 4 Disconnect the faulty power supply unit from the associated DC power source
as follows:
a) Turn off the corresponding power switch of the DC power source that is
connected to the faulty PSU/7HU-R-DC(-HP).
If only one power supply unit is installed into the shelf a controlled power
down is not given. Once the unit is removed it is in pending status and
voltage is no longer available via backplane. It takes at least 1 hour until
Note the unit is discharged completely.
For a controlled power down of one power supply unit, two redundant
power supplies have to be installed into the shelf. After switch-off the
power LED turns red. The power supply unit has to be inserted in the
shelf for at least 30 seconds to discharge completely. The power LED
Note
goes off as soon as the unit is removed from the backplane connector.
Step 5 Remove the power supply unit from the shelf slot as follows:
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 717
Replacing Power Supply Units
Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slot. Put only cooled units into the
CAUTION
static-protective package.
The power supply unit is relatively heavy. Support the unit with one hand
while removing it from the slot.
Note
a) Using your fingers or a Torx screwdriver TX10, turn the four knurled
screws in counter-clockwise direction until they are removed from
threaded holes completely.
b) Firmly pull on the screws until the unit is free of the shelf and carefully slide
the unit straight out of the slot, while holding it by the faceplate and bottom
edge.
c) Put the unit onto a grounded surface or an antistatic mat.
Never reach into vacant shelf slots. Contact with the adjacent optical modules or
the connectors on the backplane could result in damage to the equipment.
• Ensure that the PCB cover and the metallic enclosure are mounted
properly and that they are not damaged.
• Carefully check the plug-in board connector of the PSU/7HU-R-DC(-
HP) for dirt, any deformation in the shape of the pin holes, and damage
on the outside.
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Replacing Power Supply Units
Step 10 Insert the replacement unit into the empty slot as follows:
Replace a faulty power supply unit only with a power supply unit of
the same type and from the same manufacturer! Failure to do so
could result in loss of safety approval for the system and damage to
WARNING equipment.
The PSU may only be placed into slots 1+2 and 19+20.
Note
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. If the module is in the correct position, carefully slide it into the
slots a few millimeters while guiding the upper and lower edges of the unit
in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
c) Using moderate force, push gently until the unit connectors mate properly
with the backplane connectors.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 719
Replacing Power Supply Units
Step 11 Ensure that the power supply unit is properly and completely inserted into the
slot. The unit is properly and completely inserted when its faceplate is flush
with the faceplates of the adjacent modules and the shelf panels.
Step 12 When the unit is inserted properly and completely, secure it tightly in the slot
as follows:
a) Hold the unit in place with your left hand and simultaneously turn two
diagonally arranged knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
b) Turn the remaining knurled screws exactly the same way into the threaded
holes as well.
c) Tighten the screws.
Step 13 Apply voltage to the power supply unit as follows:
a) As appropriate, either reinstall the fuse into the fuse holder of the DC
power source or take off the adhesive tape on the power switch and turn it
to the On-position.
b) Confirm that the DC power source has power. The green power indicator
should be lit.
c) Turn on the corresponding switch of the DC power source.
d) Observe the power LED.
The power LED should light up green. This indicates that DC power is
supplied to the replacement unit and that it is functioning properly.
Should you experience any problems with the unit, refer to the LED
description in “PSU/7HU-R-DC” on p. 92. If the unit does not respond,
refer to remove it from the slot as described above. Install another
replacement unit or reinsert the appropriate dummy module into the
Note
empty slot as described in “Inserting a Dummy Module” on p. 773.
Step 14 Place the removed power supply unit in the original static-protective package.
Step 15 Put the static-protective package into the original shipping box and lay the box
aside.
Step 16 If available, mount the front cover to the shelf as described in “Mounting an
SH7HU, SH9HU, or SHX9HU Front Cover” on p. 769.
Step 17 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
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Step 18 Return the defective module to ADVA Optical Networking for repair, as
described in the Installation and Commissioning Manual.
If you have any problems that result in a deviation from the insertion procedure
described above, contact ADVA Optical Networking Technical Services.
For specific information about this power supply unit, refer to the Hardware Description.
A malfunctioning PSU/9HU-DC, PSU/X9HU-DC-800, or PSU/9HU-AC can be swapped
out while the shelf is in service. The system operates with its redundant power supply
unit provided that one is installed in the shelf.
Equipment Required
Before starting the procedure, ensure the following equipment and tools are available.
• Replacement power supply unit of the same type
• Torx TX10 screwdriver to assist in loosening the knurled screws
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
• Original shipping boxes including the static-protective packaging for returning the
equipment
Replacement Procedure
Follow these steps to replace the PSU/9HU-DC, PSU/X9HU-DC-800, or the PSU/9HU-
AC.
It is assumed that you are familiar with power supplies and are aware of the electrical
safety precautions that are to be taken to avoid personal injury and damage to the
equipment.
Step 1 Follow ESD safety guidelines. Attach the grounding wire to the ESD jack on
the shelf, next secure to your wrist.
Step 2 If mounted, remove the front cover from the shelf as described in “Removing
an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768.
Step 3 Find the faulty power supply unit that needs to be replaced.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 721
Replacing Power Supply Units
Step 4 Disconnect the faulty power supply unit from the associated power source:
Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slots. Put only cooled units into the
CAUTION
static-protective package.
The power supply unit is relatively heavy. Support the unit with one hand
while removing it from the slots.
Note
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Replacing Power Supply Units
a) Using your fingers or a Torx TX10 screwdriver, turn the four knurled
screws in counter-clockwise direction until they are removed from thread
holes completely.
b) Firmly pull on the screws until the unit is free of the shelf and carefully slide
the unit straight out of the slots, while holding it by the faceplate and
bottom edge.
c) Place the unit on a grounded surface or an antistatic mat.
Never reach into the vacant shelf slots. Contact with the adjacent optical modules
or the connectors on the backplane could result in damage to the equipment.
Step 7 Remove the replacement unit from the static-protective package and place it
on a grounded surface or an antistatic mat.
Step 8 Check and prepare the replacement unit:
a) Refer to the faceplate markings and the labels on the board cover to
ensure the power supply unit is the intended one (type, specifications).
b) Inspect the power supply unit for any damage. If necessary, use canned,
dry, oil-free compressed air to blow off any possible dust particles.
• Ensure that the PCB cover and the metallic enclosure are mounted
properly and are not damaged.
• Carefully check the plug-in board connector of the PSU for dirt, any
deformation in the shape of the pin holes, and external damage.
• Check the EMI shielding gasket on the faceplate edges of the power
supply unit for damage.
If the power supply unit is dropped on a hard surface, damaged in any
way, or if its covers are missing, do not install the unit. Return it to ADVA
Optical Networking.
Step 9 Check inside the shelf that
• no foreign conductive bodies are present between pins on the backplane
connectors
• no pins on the backplane connectors are bent or broken.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 723
Replacing Power Supply Units
Step 10 Insert the replacement unit into the empty slots as follows:
Replace a faulty power supply unit only with a power supply unit of
the same type and from the same manufacturer! Failure to do so
could result in loss of safety approval for the system and damage to
WARNING equipment.
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. If the module is in the correct position, carefully slide it into the
slots a few millimeters while guiding the upper and lower edges of the unit
in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
c) Using moderate force, push gently until the unit connectors mate properly
with the backplane connector.
Step 11 Ensure that the power supply unit is properly and completely inserted into the
slots. The unit is properly and completely inserted when its faceplate is flush
with the faceplates of the adjacent modules and the shelf panels.
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Replacing Power Supply Units
Step 12 When the unit is inserted properly and completely, secure it tightly in the slots
as follows:
a) Hold the unit in place with your left hand and simultaneously turn two
diagonally arranged knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
b) Turn the remaining knurled screws exactly the same way into the threaded
holes as well.
c) Tighten the screws.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 725
Replacing Power Supply Units
When replacing, upgrading, or downgrading the following PSUs in an active system shelf
equipped with different PSU models/types, the system shelf/chassis may experience a
momentary power dip/loss, resulting in a possible service interruption:
Requirements
• No power consumption alarms are present on this shelf. If any such alarms are
present, follow the steps outlined in PWRCONS-PROV (PSU Limit-Provisioned) or
PWRCONS-EQUD (PSU Limit-Equipped) to clear them before initiating this
procedure.
• Before downgrading a PSU, ensure that the combined current amperage readings of
the installed PSU pair does not exceed the maximum amps of the replacement PSU.
If this value is exceeded, do NOT attempt to downgrade the PSU, since the shelf
may be drawing more current than the replacement PSU can supply.
1Upgrades only.
2This procedure does not apply to the rear access variant since it cannot be powered ON
before insertion.
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Replacing Power Supply Units
Step 1 Select which PSU needs to be removed first. Next, refer to Table 110 on p. 735
or to Table 111 on p. 736 to determine whether this PSU must be powered OFF
prior to removal from the shelf. “PSU Power Requirements During Insertion
and Removal” on p. 733 describes the usage of these tables.
Step 2 Attach a ESD-preventative strap to your wrist and fasten the grounding wire
onto the ESD grounding point on the shelf (if available), or to a bare metal
surface onto the rack.
Step 3 If required in Table 110 on p. 735 or Table 111 on p. 736, power OFF the PSU:
• In DC variants,
a) Turn OFF the corresponding power switch of the DC power source
connected to the PSU (with alternate power feed and PSU active).
b) To safeguard against inadvertent power restoration, select either option:
• Remove the corresponding fuse from the fuse holder of the DC power
source. Store the fuse in a safe place.
• Keep the power switch in the OFF-position with adhesive tape.
• In AC variants, remove the device plug of the AC power cord from the
appliance coupler on the unit faceplate.
Step 4 Remove or unseat the PSU from the backplane, but leave it in the slot:
a) Using your fingers or a Torx screwdriver TX10, turn the four knurled
screws in counter-clockwise direction until they are removed from the
thread holes completely.
b) Firmly pull on the screws until the unit is disconnected from the backplane
connectors.
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Replacing Power Supply Units
a) Remove the clipped protective cover from the terminal block on the unit
faceplate.
b) Using the appropriate screwdriver remove the screws from the terminal
block and take off the wires of the DC power cord in the following order:
positive lead (+), negative lead (-) and ground wire.
c) Place the DC power cord aside for later use.
d) Reinsert the terminal screws.
e) Put the protective cover back onto the terminal block.
Step 7 Delete the PSU from the slot by using NED or any other management
interface.
Step 8 Remove the PSU from the slot:
Hot surface!
A malfunctioning power supply unit can get very hot during operation.
Touching the hot board covers may cause skin burns. Allow the unit to
cool before removing it from the shelf slots. Place only cooled units into
CAUTION
the static-protective package.
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Replacing Power Supply Units
The power supply unit is relatively heavy. Support the unit with one hand
while removing it from the slots.
Note
a) Firmly pull on the screws until the unit is free of the shelf and carefully slide
the unit straight out of the slots, while holding it by the faceplate and the
lower edge.
b) Place the unit on a grounded surface or an antistatic mat.
Never reach into the vacant shelf slots. Contact with the adjacent optical modules
or the connectors on the backplane could result in equipment damage.
Step 9 Remove the replacement PSU from the shipping box and the static-protective
package, then place it immediately on a grounded surface or an antistatic mat.
Step 10 Check and prepare the replacement PSU:
a) Refer to the faceplate markings and the labels on the board cover to
ensure this is the intended PSU (type, specifications).
b) Inspect the PSU for any damage. If necessary, use canned, dry, oil-free
compressed air to remove dust particles.
• Ensure that the PCB cover and the metallic enclosure are mounted
properly and are not damaged.
• Carefully check the plug-in board connector of the PSU for dirt, any
deformation in the shape of the pin holes, and outer damage.
• Check the EMI shielding gasket on the faceplate edges of the PSU for
damage.
If the PSU is dropped on a hard surface, damaged in any way, or if its
covers are missing, do not install the unit. Return it to ADVA Optical
Networking for examination and repair.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 729
Replacing Power Supply Units
Step 12 Insert the replacement PSU into the correct slot without fully seating it:
a) Hold the unit with both hands by the faceplate so that the markings are
upright.
b) Align the upper and lower edges of the unit with the upper and lower tracks
in the slot. Once the module is in the correct position, carefully slide it into
the slots a few millimeters while guiding the upper and lower edges of the
unit in the tracks.
If the edges of the unit do not glide in the tracks, the unit cannot be
inserted correctly. In this case, stop immediately and remove the
replacement unit. Position the unit again and reinsert it.
Note
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Pay attention to polarity! If the polarity is reversed, the PSU will not operate when
the power cable is connected incorrectly.
The color of the wires may differ. In either case the positive lead must be
connected to the positive (+) terminal, the negative lead to the negative (-)
terminal and the ground lead to ground.
• Attach the wires to the respective terminals by inserting the screws
into the lugs.
• Tighten the terminal screws properly.
e) Ensure that all wires are correctly fixed at the terminals.
f) Put the protective cover back onto the terminal block.
Step 14 If the replacement PSU is an AC variant, attach the device plug of the power
cord to the connector on the unit faceplate.
Step 15 Refer to Table 110 on p. 735 or Table 111 on p. 736 to determine if this
replacement PSU must be powered ON prior to insertion into the shelf. “PSU
Power Requirements During Insertion and Removal” on p. 733 describes the
usage of these tables.
Step 16 If the replacement PSU is a DC variant and it needs to be powered ON before
insertion into the shelf, apply voltage to the unit:
a) Either reinstall the fuse into the fuse holder of the DC power source or take
off the adhesive tape on the power switch and turn it to the ON-position.
b) Confirm that the DC power source has power.
c) Turn ON the corresponding switch of the DC power source.
d) Wait 60 seconds.
The replacement PSU LED is lit red.
Step 17 If the replacement PSU is an AC variant and it needs to be powered ON before
insertion into the shelf, turn ON the corresponding switch of the AC power
source. Wait 60 seconds.
The replacement PSU LED is lit red.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 731
Replacing Power Supply Units
Step 18 Push in and fully seat the replacement PSU so that the unit is properly
connected to the backplane. Next, secure it tightly in the slot:
a) Hold the unit in place with your left hand and simultaneously turn two
diagonally arranged knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
b) Turn the remaining knurled screws exactly the same way into the threaded
holes as well.
c) Tighten the screws.
Step 19 If the replacement PSU was not yet powered ON, repeat Step 16/Step 17.
Step 20 If the replacement PSU LED and the shelf slot LED are not lit green, provision
the PSU.
Wait 60 seconds, then repeat this procedure for the second PSU in the
shelf to complete the upgrade/downgrade process.
732 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Power Supply Units
Part Number
PSU/7HU-AC 40700002
PSU/7HU-DC-HP 1040700003
PSU/7HU-AC-HP 1040700004
PSU/7HU-DC-800 1040700005
PSU/7HU-AC-800 1040700006
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 733
Replacing Power Supply Units
Example
A pair of PSU/7HU-AC units with hardware revision 2.01 is being replaced with a pair of PSU/7HU-AC-HP units with hardware revision 2.01.
1 Select which PSU/7HU-AC to remove first. In this example, we will start with Slot 19/20. This is represented in Table 110 on p. 735 with blue background. The other
PSU/7HU-AC in Slot 1/2 is represented by green background. From Table 110 on p. 735, the required power state for the PSU/7HU-AC unit to be removed is "Not
Powered" (blue background). Hence power OFF the PSU, then remove it from the shelf.
2 From Table 110 on p. 735, insertion of a PSU/7HU-AC-HP into Slot 19/20 (previously occupied by the PSU/7HU-AC) requires a power state upon insertion of “Not
Powered” (blue background). Hence power OFF this PSU, then insert it into Slot 19/20.
3 From Table 111 on p. 736, removal of the remaining PSU/7HU-AC from Slot 1/2 requires a power state of “Powered” (blue background). Hence power ON this PSU,
then remove it from the shelf.
4 From Table 111 on p. 736, insertion of the last PSU/7HU-AC-HP into Slot 1/2 (previously occupied by the PSU/7HU-AC) requires a power state upon insertion of “Not
Powered” (blue background). Hence power OFF this PSU, then insert it into Slot 1/2.
734 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Power Supply Units
Table 110: PSU Slot 19/20 Power Requirements during Replacements, Upgrades, or Downgrades
Hardware All 2.01, 2.02, >= 2.04 2.00 >= 2.01 2.00 >= 2.01 All All
Revision 2.03
PSU that PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
remains in DC
Slot 1/2
2.01, 2.02, Not Powered Not Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- 2.03 Powered
AC
2.04 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- 2.00 Not Powered Powered Not Powered Not Not Powered Powered Not Powered Not Powered Not Powered
DC-HP Powered
2.01, 2.02 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- 2.00 Not Powered Powered Not Powered Powered Not Powered Not Not Powered Not Powered Not Powered
AC-HP Powered
2.01 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
DC-800
PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
AC-800
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 735
Replacing Power Supply Units
Table 111: PSU Slot 1/2 Power Requirements during Replacements, Upgrades, or Downgrades
Hardware All 2.01, 2.02, >= 2.04 2.00 >= 2.01 2.00 >= 2.01 All All
Revision 2.03
PSU that PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
remains in DC
Slot 19/20
2.01, 2.02,
PSU/7HU- 2.03 Not Powered Not Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
AC Powered
2.04 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- 2.00 Not Powered Powered Not Powered Not Not Powered Powered Not Powered Not Powered Not Powered
DC-HP Powered
2.01, 2.02 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- 2.00 Not Powered Powered Not Powered Powered Not Powered Not Not Powered Not Powered Not Powered
AC-HP Powered
2.01 Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
DC-800
PSU/7HU- All Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered
AC-800
736 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Fan Units and Fan Modules
Replacing a FAN/Plug-In
This subsection describes the procedure to replace the FAN/Plug-In (plug-in fan unit for
the SH7HU or SH7HU-R) shelf. For specific information about the fan unit, refer to the
Hardware Description.
The FAN/Plug-In is located above the module slots of the SH7HU(-R). It is a plug-in unit
with three speed controlled fans. If one or more of the three fans fail, the “fan” LED turns
yellow or red. In this case, the whole fan unit has to be replaced with a new one.
When one of the three fans is malfunctioning or has failed, this fan unit must be
replaced within 48 hours after failure. To restore system cooling, ensure that the
replacement procedure does not exceed 3 minutes!
A malfunctioning fan unit can be replaced while the shelf is in service. It is recommended
to have a spare fan module available at all times.
Figure 56 shows the front view of the SH7HU(-R) fan unit.
Requirements
Before starting the procedure, ensure the following is available.
• Replacement fan unit packaged in the shipping box
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the fan unit
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 737
Replacing Fan Units and Fan Modules
Take normal static precautions when replacing the fan unit. Failure to
follow ESD safety precautions can result in damage to the display front
panel or impair electrical circuitry.
Step 1 Take the replacement unit out of the shipping box. Remove it from the package
and place it on an appropriate surface.
Step 2 Check and prepare the replacement unit as follows:
a) Ensure the fan unit is an adequate replacement.
b) Inspect the unit visually for external damage and impurities. If the fan unit
is damaged, do not install it. Return the unit for repair. If necessary, use
canned, dry, oil-free compressed air to blow off any possible dust
particles.
Step 3 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 4 Remove the fan unit as follows:
a) Press down both blue levers of the defective fan unit at the same time as
shown in Figure 57.
b) Pull the unit out of the shelf completely as shown in Figure 58.
738 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Fan Units and Fan Modules
Figure 59: Front View of the SH7HU(-R) Fan Unit Removed from Housing
Step 7 Observe the “fan” status LED. When the unit is inserted properly and
completely, the “fan” status LED will light up green and the fans will start
working. This indicates that the fan unit is functioning properly. If there is an
error, the “fan” status LED will turn yellow or red.
Step 8 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
Should you experience any problems with the unit, refer to “SH7HU(-R)
Fan Status LEDs” on p. 76. If the replacement unit does not work
properly, remove it again from the shelf as described above. Immediately
install another replacement unit or reinstall the defective fan unit until the
Note new one is available.
Do not operate the SH7HU(-R) shelf without having a fan unit fitted.
Step 9 Pack the removed fan unit in the original shipping box for returning.
Step 10 Return the defective fan unit to ADVA Optical Networking for repair. For details
on returning, refer to the Installation and Commissioning Manual.
If you have any problems that result in a deviation from the insertion procedure
described above, contact ADVA Optical Networking Technical Services.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 739
Replacing Fan Units and Fan Modules
SH9HU and SHX9HU shelves are equipped with three independent speed-controlled fan
modules, as shown in Figure 60. They are located on top of the shelf above the
CEM/9HU, as illustrated in “SH9HU and SHX9HU Shelf LEDs” on p. 81. These fan
modules are accessible from the front of the shelf.
Each fan module has one “Status” LED to indicate its operating status. The LED always
shows the failure with the highest severity. If the LED is lit yellow, red, or is off, the fan
has a failure or does not work. If a fan fails, the complete fan module must be replaced
immediately.
If a fan malfunctions or fails, this faulty fan module must be replaced by Service
Personnel within 48 hours after failure. To maintain system cooling, ensure the
corresponding fan tray slot does not remain empty for longer than 1 minute during the
replacement process!
The faulty fan module can be replaced while the shelf is in service. It is recommended to
have a spare fan module available at all times.
Figure 60 shows the front view of the three fan modules plugged in the SH9HU shelf. A
similar setup exists for fan modules in the SHX9HU shelf.
Requirements
Before starting the procedure, ensure the following equipment is available.
• Replacement fan module packaged in the shipping box
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the fan module
Take normal static precautions when replacing the fan module. Failure to
follow ESD safety precautions can result in damage to the equipment or
impair electrical circuitry.
740 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Fan Units and Fan Modules
Step 1 Take the replacement fan out of the shipping box. Remove it from the package
and place it onto an appropriate surface.
Step 2 Check and prepare the replacement fan:
a) Ensure the fan module is an adequate replacement.
b) Inspect the fan module for external damage and impurities. If the fan
module is damaged, do not install it. Return the fan for repair. If necessary,
use canned, dry, oil-free compressed air to blow off any possible dust
particles.
Step 3 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available), or to a bare metal surface onto the
rack.
Step 4 Remove the fan unit:
a) Using your thumb and forefinger, turn the retaining screw of the relevant
defective fan module in a counter-clockwise direction until it is free from
the shelf.
b) Using the hinged handle, slowly pull the fan module out of its slot.
Before the module is pulled out all the way, use your other hand and hold
the bottom of the module to prevent it from dropping and pull it out
completely.
c) Lay the fan module aside.
Step 5 Insert the replacement fan:
a) Hold the fan by both sides so that the faceplate markings are upright.
b) Insert the fan into its slot.
c) If the fan is in the correct position, carefully slide it into the slot a few
millimeters.
d) Using moderate force, push gently until the module connectors mate
properly with the backplane connectors.
e) Ensure that the module is properly and completely inserted into the slot
that is, its front side is flush with the edge of the slot.
Step 6 Observe the fan “Status” LED. When the fan is inserted properly and
completely, the fan “Status” LED will light up green and the fan will start
working. This indicates that the fan is functioning properly. If there is an error,
the fan “Status” LED will turn yellow or red.
Step 7 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 741
Replacing Fan Units and Fan Modules
Should you experience any problems with the unit, refer to “SH9HU and
SHX9HU Fan Status LEDs” on p. 82. If the replacement fan does not
work properly, remove it again from the shelf as described above.
Immediately install another replacement fan or reinstall the defective fan
Note
module until the new one is available.
Step 8 Pack the removed fan module in the original shipping box for returning.
Step 9 Return the defective fan module to ADVA Optical Networking for repair. For
details on returning, refer to the Installation and Commissioning Manual.
If you have any problems that result in a deviation from the insertion procedure
described above, contact ADVA Optical Networking Technical Services.
Replacing a FAN/1HU
This subsection describes the procedure to replace a FAN/1HU (plug-in fan module for
the SH1HU-R/PF Shelf). For specific information about this fan module, refer to the
Hardware Description.
The fan module is located on the left-hand side of the shelf. It is a plug-in module with
three speed-controlled fans. If one or more of the three fans fail, the Fan LED on the front
panel of the shelf turns yellow or red. In this case, the complete fan module has to be
replaced with a new one.
When one of the three fans is malfunctioning or has failed, this fan unit must be replaced
within 48 hours after failure to maintain redundancy and optimum cooling. To maintain
system cooling, ensure the corresponding fan module slot does not remain empty for
longer than 1 minute during the replacement process!
742 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Fan Units and Fan Modules
Requirements
Before starting the procedure, ensure the following is available.
• Replacement fan module packaged in the shipping box
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the fan module
Take normal static precautions when replacing the fan module. Failure to
follow ESD safety precautions can result in damage to the display front
panel or impair electrical circuitry.
Step 1 Take the replacement module out of the shipping box. Remove it from the
package and place it on an appropriate surface.
Step 2 Check and prepare the replacement unit as follows:
a) Ensure the fan module is an adequate replacement.
b) Inspect the module visually for external damage and impurities. If the fan
module is damaged, do not install it. Return the module for repair. If
necessary, use canned, dry, oil-free compressed air to blow off any
possible dust particles.
Step 3 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf or to a bare metal surface onto the rack.
Step 4 Remove the display front panel:
a) Using your thumb and forefinger, turn the two captive knurled screws in a
counter-clockwise direction until they are free from the shelf. See Figure
61.
Figure 61: Screws Holding the Display Front Panel to the Shelf
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 743
Replacing Fan Units and Fan Modules
b) Firmly pull on the screws until the display front panel is free from the shelf
and lay it aside. Place it on an antistatic mat.
After removing the display front panel, wait for at least 5 seconds before
you pull out the fan module. This time is taken by the fans to stop
working.
Note
c) Put your forefinger into the hole of the folded grip and gently pull the fan
module out of the shelf slot completely as shown in Figure 62 on p. 744. To
prevent dropping the module, grasp the bottom with the other hand.
Figure 62: Removing the Fan Module from the Shelf Slot
If you need a force greater than 90 Newton (20.2 lbf) to push in the module, stop
immediately and pull it out. Inspect the module and the electrical connectors. If the
module and the connectors are not damaged, reinsert the module.
d) Ensure that the module is properly and completely inserted into the slot.
The module is properly and completely inserted when its front side is flush
with the edge of the slot.
Step 6 Re-install the LED front panel back on the shelf:
a) Hold the LED front panel with your left hand in place as shown in Figure 61
on p. 743, ensuring it is aligned on all sides.
b) Turn the two attached knurled screws clockwise into the thread holes
using the thumb and forefinger of your right hand.
c) Tighten the screws. Be careful not to over tighten.
744 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Fan Units and Fan Modules
If the front panel has been removed for more than 1 minute an audible
alarm is generated on the shelf so that the service technician is reminded
to re-install it. If the front panel is not re-installed after 1 minute, the fans
do not work and as a result, the operating temperature exceeds the
Note
specified limit.
Step 7 Check the Fan status LED on the front panel to ensure that the fans are
operating correctly.
If the front panel is re-installed properly, the Fan status LED will light up green
and the fans will start working provided that the shelf is being powered. This
indicates that the fan module is functioning properly. If there is an error, the Fan
status LED will turn yellow or red.
Note that the Fan LED indicates reliable information only 5-10 seconds
after adding! After powering up the whole shelf, wait at least 5 minutes
before observing the LEDs! The LED colors can change within this time-
Note span!
Step 8 Pack the removed fan module in the original shipping box for returning.
Step 9 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
Step 10 Verify that the insertion of the fan module has been detected by the
management software.
Step 11 Return the defective fan module to ADVA Optical Networking for repair. For
details on returning, refer to the Installation and Commissioning Manual.
Should you experience any problems with the module, refer to “SH1HU-
R(/PF) Fan Status LED” on p. 69. If the replacement module does not
work properly, remove it again from the shelf as described above.
Immediately install another replacement module or reinstall the defective
Note fan unit until the new one is available.
Do not operate the shelf without having a fan module inserted.
If only one fan is working, the airflow inside the shelf will be insufficient to keep the
modules cool. To avoid equipment damage and risk of fire due to component
overheating, the shelf must not be allowed to continue operation.
If you have any problems that result in a deviation from the insertion procedure
described above, contact ADVA Optical Networking Technical Services.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 745
Replacing Air Filter Pads
Equipment Required
Before starting the procedure, ensure the following is available.
• No.2 Phillips screwdriver to assist in loosening the knurled screws
• Replacement air filter pad of same type and size
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
Follow these steps to replace the air filter pad.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 Using your fingers or a No.2 Phillips screwdriver, turn the two knurled screws
in counter-clockwise direction until they are loose.
Step 3 Firmly pull on the screws to remove the air filter front cover.
746 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Air Filter Pads
Step 6 Place a new replacement air filter pad in front of the air duct and hold it with one
finger to maintain position.
Step 7 While holding the air filter pad in position, take the air filter front cover and align
it with the threaded holes on the front panel.
Step 8 Firmly push and turn the two knurled screws clockwise into the threaded holes
using the thumb and forefinger of your right hand.
Step 9 Tighten the screws.
Step 10 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 747
Replacing Air Filter Pads
Equipment Required
Before starting the procedure, ensure the following is available.
• Replacement air filter pad
• Screwdriver (0,8 mm x max. 6 mm) to open the air filter unit
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the power supply unit
Follow these steps to replace the air filter pad.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 Slightly push both slide latches inwards at the same time and pull out the air
filter unit approximately 5 centimeters.
Step 3 Wait circa two minutes and then pull out the air filter unit completely.
Step 4 There are five small slots at the rear part of the unit as shown in Figure 66. Use
the screwdriver to carefully press open each of these slots in order to open the
air filter unit.
Figure 66: Five Slots at the rear part of the Air Filter Unit
Step 5 Remove the air filter pad from the filter unit as shown in Figure 67 on p. 749.
748 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Air Filter Pads
Use only ADVA Optical Networking's original air filter pads for replacement.
Step 6 Insert a replacement air filter pad of the same type and dimensions into the air
filter unit.
Step 7 Close the filter unit by pressing both unit parts together.
Step 8 Insert the filter unit into the shelf.
Step 9 Slightly push the slide latches inwards and slide the filter unit to the back
carefully.
Step 10 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 749
Replacing Air Filter Pads
The air filter pad can be replaced by the end-user during operation of the shelf without
shifting or even removing any optical fibers.
Equipment Required
Before starting the procedure, ensure the replacement air filter pad is available.
Replacement Procedure
To replace the air filter pad, perform the following steps:
Step 1 Push the handle forward and turn it through 90° counter-clockwise to unlock
the air filter frame.
Step 2 Pull the air filter frame out of the unit completely as shown in Figure 70 on
p. 751.
750 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing Air Filter Pads
Step 3 Remove the air filter pad from the air filter frame as shown in Figure 71.
Use only ADVA Optical Networking's original air filter pads for replacement.
Step 4 Insert a replacement air filter pad of the same type and dimensions into the air
filter frame as shown in Figure 71.
Step 5 Grasp the handle of the air filter frame and slide it all the way in as shown in
Figure 70.
Step 6 Push the handle forward and turn it through 90° clockwise to lock the air filter
frame.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 751
Replacing an SH1HU Shelf
These shelves have to be replaced if one of their fans fail. It is recommended to have a
replacement shelf available at all times.
Before starting the procedure, ensure the following equipment and tools are available:
Equipment Required
• Replacement shelf of same type and size
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the optical module
• Original shipping boxes including the static-protective packages for saving the
removed modules
• Appropriate blind plugs for inserting into the unused module receptacles
• Appropriate protective caps for covering the fiber connectors
• Tagging materials if necessary
Tools Required
• Torx screwdriver TX10 to assist in loosening the knurled screws of the optical
modules
• An appropriate screwdriver for the shelf power supply cable depending on the shelf
type:
• SH1HU-F/2DC:
Phillips screwdriver size 2 for the terminal block screws of the shelf power
supply
• SH1HU-HP/2DC and SH1HU-HP/E-TEMP/2DC:
Screwdriver (flat-bladed 0.8 mm x 4 mm) for the captive screws of the
PHOENIX power supply plug
752 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing an SH1HU Shelf
• Phillips head screwdriver or any other appropriate screwdriver for the rack screws
• Wrench (7 mm or 0.276 in of size) or box spanner for the shelf grounding contacts
• An appropriate screwdriver or wrench for the rack grounding contact
Removal Procedure
Follow these steps to remove a shelf.
It is assumed that personnel performing this task know standard electrical wiring and
connection practices, are familiar with power supplies and are aware of the precautions
that are to be taken to avoid personal injury and damage to equipment.
It is assumed that you are familiar with handling optical modules as well as fiber-optic
cables, and are aware of the precautions that are to be taken to avoid damage to the
equipment. A summary of how to handle modules and fiber-optic cables is provided in
“Handling Equipment” on p. 47.
Several tasks have to be completed. Some tasks are detailed in sub-tasks. Pay attention
to the safety notices and additional information that are given below.
Step 1 Create a backup file of the NCU database as described in “Backing Up the
Database” on p. 610.
Step 2 Turn off the user-supplied DC power source connected to the shelf power
supply by switching the associated power source circuit breaker to the OFF
position.
Step 3 To safeguard against inadvertent power restoration, follow either option:
• Remove the corresponding fuse from the fuse holder of the DC power
source. Store the fuse in a safe place.
• Save the circuit breaker OFF-position with adhesive tape.
Step 4 Attach a wrist strap to your wrist and insert the grounding wire into the ESD
jack on the right of the shelf. Refer to Figure 72 on p. 754 showing the ESD
jack.
Alternatively, you may attach the grounding wire to a bare metal surface on the
rack.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 753
Replacing an SH1HU Shelf
Step 5 Remove the power cables from the shelf power supply following the
appropriate steps depending on the shelf type:
• If you replace an SH1HU-F/2DC shelf, refer to Step 6 through Step 14.
• If you replace an SH1HU-HP/2DC or an SH1HU-HP/E-TEMP/2DC shelf,
refer to Step 15 through Step 18.
• If you replace an SH1HU-R shelf, refer to Step 19 through Step 20.
SH1HU-F/2DC
Step 6 To remove the protective cover, use your thumb and slide the cover upwards if
possible. Otherwise, use your finger tips of the right hand and with some force,
pull the clipped cover towards you.
Step 7 Lay the cover aside for later use.
Step 8 Using the appropriate screwdriver (Phillips size 2), loosen the four screws on
the terminal block until they are free. Figure 73 illustrates the terminal block
and its screws with the transparent protective cover on top.
754 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing an SH1HU Shelf
Step 12 Reinsert the terminal screws and tighten them using the appropriate
screwdriver.
Step 13 Clip the protective cover back onto the terminal block.
Step 14 Proceed with Step 23.
SH1HU-R
As illustrated in Figure 75, the SH1HU-R is a rear-power access shelf.
Step 19 Lift the power cord locking clamp to release the power cord. See Figure 76
showing the attached power cord locked by the power cord locking clamp.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 755
Replacing an SH1HU Shelf
Step 20 Remove the AC power cord device plug from the PSU appliance coupler on the
shelf rear side.
Step 21 Place the AC power cord aside for later use.
Step 22 Remove the PSUs from their shelf slots as follows:
A potential risk of injury from electric shock exists when the power supply
unit is removed from the shelf. Voltage may still be present inside the
PSU, even though the unit has no longer contact with the shelf. To avoid
the risk of electric shock, allow any residual electric charge in the unit to
dissipate. The unit has fully discharged as the power LED is off.
a) Pull on the PSU handle(s) to carefully slide the module straight out of the
slot while holding it.
Never reach into the vacant shelf slot. Contact with the adjacent modules or the
connectors on the backplane could result in damage to the equipment.
b) Put the module onto a grounded surface or an antistatic mat and let it cool
down.
c) As soon as the module has cooled down, place it in the original static-
protective package to avoid ESD damage to the module.
d) Lay it aside for later use.
Step 23 Remove all cables from the NCU and SCU:
a) Disconnect any serial null modem cable/USB cable and Ethernet cable
from the NCU and lay them aside.
b) If the NCU is connected to an OSCM, disconnect the cable.
c) Disconnect all Ethernet cables from the SCU and lay them aside.
Step 24 Remove the NCU and SCU from their shelf slots as follows:
a) Using your fingers or a Torx screwdriver TX10, turn the two knurled
screws in a counter-clockwise direction until they are free from the shelf.
756 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing an SH1HU Shelf
Hot Surface!
The NCU can become very hot during operation. Touching a very hot
component may cause skin burns. Allow the module to cool before
removing it from the shelf slot. Put only cooled modules into the static-
CAUTION
protective package.
b) Firmly pull on the screws until the module is free from the shelf and
carefully slide the module straight out of the slot while holding it by both
screws.
Never reach into the vacant shelf slot. Contact with the adjacent modules or the
connectors on the backplane could result in damage to the equipment.
c) Put the module onto a grounded surface or an antistatic mat and let it cool
down.
d) As soon as the module has cooled down, place it in the original static-
protective package to avoid ESD damage to the module.
e) Lay it aside for later use.
Step 25 To remove optical modules from the shelf, remove their optical cables first as
described from Step 10 through Step 13 in Removing an Optical Module.
Step 26 Consult another person safeguarding the shelf while loosening the rack
screws.
Only the four rack screws hold a shelf. As soon as the screws are completely free from
the rack mounting holes, the shelf has to be held to prevent it from dropping.
Step 27 Using a Phillips head or any other screwdriver appropriate, loosen the four rack
screws.
Step 28 Having the second person holding the shelf, remove the four rack screws.
Step 29 Lay the rack screws aside for later use.
Having removed the rack screws, the shelf cannot yet be removed from the rack. It is
still connected to the rack grounding contact.
Step 30 Carefully move the shelf towards you until you are able to easily reach the
shelf grounding terminals.
Step 31 Disconnect the grounding conductor assembled with a ring lug, a two-hole lug
or a Faston wire receptacle:
• If a ring lug or two-hole lug is assembled (Figure 77 on p. 758), refer to Step
32 through Step 36.
• If a Faston wire receptacle is assembled (Figure 78 on p. 758), refer to
Step 37.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 757
Replacing an SH1HU Shelf
Figure 77: Grounding Conductor Shown with Ring Lug and Two-hole Lug
758 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf
Before starting the procedure, ensure the following equipment and tools are available:
Required Equipment
• Replacement shelf of same type
• Replacement modules for any defective modules in the shelf
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the equipment
• Original shipping boxes including the static-protective packaging for returning the
equipment
• Appropriate protective caps for covering the fiber connectors
• Labels to identify fibers
Required Tools
• Torx TX10 screwdriver to assist in loosening the knurled screws of the modules
• Screwdrivers for disconnecting the shelf power cable and the shelf
• Laptop computer
• Mini USB serial cable
• Fiber cleaning scope and kit
Additional Requirements
If replacing the master shelf,
• Back up the NCU database, as described in Backing Up the Database.
• Check alarms and collect the node support data files, as detailed in Generating a
Support Data File.
A summary of how to handle modules and fiber-optic cables is provided in Handling
Equipment.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 759
Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf
Step 4 Remove the modules and place them on an antistatic mat or in an antistatic
bag.
Step 5 Disconnect the shelf grounding cable (green-yellow) from the shelf.
Step 6 Remove the shelf.
Step 1 Since NCU is detected in this shelf for the first time, it starts with an auxiliary
database. Accept the auxiliary database:
a) Connect your laptop computer to the NCU using a serial connection, as
described in “Connecting to the Network Element” in the Provisioning and
Operations Manual.
b) Log in to the NE and navigate to System Management > Software &
Database Control.
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Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 761
Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf
762 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing a 40CSM/2HU Shelf
Class 1M laser radiation when open. Do not view directly with optical
instruments.
CAUTION
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 763
Replacing a 40CSM/2HU Shelf
Raman amplifiers are high-powered devices. Always set the Network Port on a Raman
amplifier to disabled before removing an optical cable. Failure to disable the network port
can result in optical connector damage.
It is assumed that you are experienced in handling optical fibers, versed in cleaning
optical connectors, and are aware of the laser safety precautions as well as the ESD
precautions that should be taken to avoid damage to eyes and equipment.
Equipment Required
Before starting the procedure, ensure the following equipment are available:
• Replacement shelf of the same type packaged in the shipping box
• Original cardboard box with the original packaging material (styrofoam trays) for
saving the removed shelf
• ESD-preventive wrist strap or other personal grounding device
• Suitable grounded surface or an antistatic mat for placing the shelf
• Appropriate protective caps to cover unplugged fiber-optic connectors
• Appropriate blind plugs for inserting into the unused/unterminated optical receptacles
of the removed shelf
• Fiber-optic cleaning kit including hand-held fiber scope and/or video scope
• Optical power meter
• Tagging materials if necessary
• Torx screwdriver TX8 for removing the left and right most screws from the front panel
of the replacement shelf
• Phillips head screwdriver or any other appropriate screwdriver for the rack screws
Replacement Procedure
Follow these steps to replace a 40CSM/2HU shelf.
764 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing a 40CSM/2HU Shelf
a) Get an assistant to support the shelf while you loosen the rack screws.
b) Using an appropriate screwdriver, loosen the four rack screws.
c) While your assistant supports the shelf, remove the four rack screws and
lay them aside for later use.
d) Carefully move the shelf towards you and put it onto a grounded surface or
an antistatic mat.
Step 10 Remove the adaptor brackets and the fiber finger from the shelf and reinsert
the fixing screws into the thread holes.
Step 11 Repack the shelf using the original packaging material (styrofoam trays) and
place the unit box with the shelf, the adaptor brackets and the fiber finger in the
original cardboard box.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 765
Replacing a 40CSM/2HU Shelf
Step 12 Take the 40CSM/2HU replacement shelf out of its shipping box.
Remove it from the packaging material and put it onto a grounded surface or an
antistatic mat.
Step 13 Verify you have the proper shelf type. Check the shelf type label on the top for
identification.
Step 14 Inspect the replacement shelf visually for damage. If damaged, do not install
this shelf. Return it for repair.
Step 15 Fit the appropriate adaptor bracket pair and the fiber finger to the replacement
shelf as described in the Installation and Commissioning Manual.
Step 16 Mount the 40CSM/2HU replacement shelf in the rack as follows:
To complete this step, have a helper to hold the shelf in place while you
secure it to the bay.
Note
a) Lift the shelf into the bay and position it with the attached brackets in the
rack so that the bracket holes on each side are aligned with the rack
mounting holes.
b) Reinsert the four rack screws with the proper washers into the rack
mounting holes or the cage nuts.
c) Tighten the rack screws with an appropriate screwdriver.
Step 17 Plug the IEEE 1394 interface cable into the interconnect port on the front panel
of the shelf again.
Step 18 Check the power LED on the front panel.
The power LED should light up green. This indicates that DC power is supplied
to the replacement shelf and that it is functioning properly.
Step 19 Reconnect each fiber pair on the client and network side according to the
installation plan. Proceed as follows:
a) Select a fiber pair (according to your installation plan).
b) Make sure that the lasers are turned off before you begin the inspection.
c) Remove the protective caps and the blind plugs from the connectors, and
store them in a clean resealable container.
d) Inspect and clean the fiber-optic connectors at both ends of the fibers and
the corresponding receptacles before you make the connection.
e) Connect one end of the reception fiber to the corresponding port on the
replacement shelf and the other end to the appropriate port on the
equipment which is directly connected to this shelf.
f) Connect one end of the transmission fiber to the corresponding port on the
replacement shelf and the other end to the appropriate port on the
equipment that is connected to this shelf.
Step 20 Repeat Step 19 for each fiber pair to be connected.
Step 21 Detach the ESD strap from your wrist. Disconnect the cable from the
grounding point on the rack and lay it aside.
Step 22 Remount the 40CSM/2HU front cover to the replacement shelf.
Step 23 Turn on the lasers.
Step 24 Store unused protective caps and blind plugs in resealable containers for later
use.
766 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Replacing a 40CSM/2HU Shelf
Step 25 If appropriate, return the defective shelf to ADVA Optical Networking for repair.
For details on returning shelves, refer to the “Equipment Return and Repair”
section in the Installation and Commissioning Manual.
Should you have any difficulty performing this procedure, contact the ADVA Optical
Networking Technical Services.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 767
Removing and Mounting Front Covers
Equipment Required
An ESD-preventive wrist strap or other personal grounding device should be available
before beginning the removal procedure.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available), or to a bare metal surface onto the
rack.
Step 2 Using your forefingers, simultaneously push in the latches on both sides of the
front cover (see Figure 79 on p. 769) and pull the cover toward you at the same
time.
768 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Removing and Mounting Front Covers
Equipment Required
An ESD-preventive wrist strap or other personal grounding device should be available
before beginning the mounting procedure.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available), or to a bare metal surface onto the
rack.
Step 2 With both hands, hold the shorter sides of the front cover, its curvature upward.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 769
Removing and Mounting Front Covers
Pay attention to the optical cables when positioning the front cover. Ensure that no
optical cables are sandwiched between the cover and the front of the shelf. Failure to do
so can result in damage to the fiber.
Step 3 Position the cover on the front of the shelf so that the latches and fixing
brackets on either side are in alignment, as shown in Figure 80.
Step 4 Push the cover toward the shelf being careful not to pinch a fiber. Make sure
the latches snap into place.
Step 5 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
Take normal static precautions when removing the front cover. Failure to
follow ESD safety precautions can cause damage to the equipment.
770 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Removing and Mounting Front Covers
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point to a bare metal surface onto the rack.
Step 2 Take the front cover by holding it on the shorter sides and pull the cover
towards you.
Step 3 Take off the cover and lay it aside.
Step 4 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the rack and lay the grounding wire aside.
Take normal static precautions when mounting the front cover. Failure to
follow ESD safety precautions can cause damage to the equipment.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point to a bare metal surface onto the rack.
Step 2 Check whether your shelf is equipped with bolts on the left and right most side
of the front panel. If it is not equipped with bolts, continue with Step 3. If your
shelf is equipped with bolts go ahead with Step 4.
Step 3 If no bolts are mounted to your shelf, do as follows:
a) Using a Torx screwdriver TX8, remove the two left and right most screws
from the front panel and lay them aside.
b) Take the bolts out of the accessory box delivered with the front cover,
insert them into the holes and tighten the bolts using a wrench.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 771
Removing and Mounting Front Covers
Pay attention to the optical cables when positioning the front cover. Ensure that no
optical cables are sandwiched between the cover and the front of the shelf. Failure to do
so can result in damage to the fiber.
Step 5 Position the front cover of the shelf so that the magnet pins are aligned with the
bolts as shown in Figure 81.
The magnet pins are made by strong magnets for holding the front cover.
Step 6 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the rack and lay the grounding wire aside.
772 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Removing and Inserting a Dummy Module
Equipment Required
Before starting the procedure, ensure the following is available.
• Appropriate dummy module packaged in the shipping box
• ESD-preventive wrist strap or other personal grounding device
Insertion Procedure
Follow these steps to insert a dummy module into a slot.
It is assumed that you are familiar with optical modules, and are aware of the precautions
that should be taken to avoid damage to the equipment.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 Find the empty slot within the shelf which is to be populated with the dummy
module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 773
Removing and Inserting a Dummy Module
Step 3 Take the dummy module out of the shipping box and inspect it visually for
damage. If necessary, use canned, dry, oil-free compressed air to blow off any
possible dust particles.
b) Align the upper and lower edges of the module with the upper and lower
tracks in the slot. If the module is in the correct position, carefully slide it
into the slot while guiding the upper and lower edges of the module in the
tracks.
c) Ensure that the module is completely inserted into the slot. The module is
properly and completely inserted when its faceplate is flush with the
faceplates of the adjacent modules and the shelf panels.
Step 4 Secure the module in place as follows:
a) Hold the module in place with your left hand and simultaneously turn the
two attached knurled screws clockwise into the threaded holes using the
thumb and forefinger of your right hand.
b) Tighten the screws.
Step 5 Detach the wrist strap from your wrist, disconnect the grounding wire from the
ESD grounding point on the shelf (if available) or the rack and lay the grounding
wire aside.
774 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Removing and Inserting a Dummy Module
Step 6 Store the empty shipping box in a safe place for future use.
Equipment Required
Before starting the procedure, ensure the following is available.
• Torx screwdriver TX10 to assist in loosening the knurled screws
• ESD-preventive wrist strap or other personal grounding device
• Original shipping box for storing the removed dummy module
Removal Procedure
Follow these steps to remove a dummy module from a slot.
It is assumed that you are familiar with optical modules, and are aware of the precautions
that should be taken to avoid damage to the equipment.
Step 1 Attach a wrist strap to your wrist and fasten the grounding wire onto the ESD
grounding point on the shelf (if available) or to a bare metal surface onto the
rack.
Step 2 Determine the physical location of the respective dummy module within the
shelf.
Step 3 Using your fingers or a Torx screwdriver TX10, turn the two knurled screws in a
counter-clockwise direction until they are removed from threaded holes
completely.
Step 4 Firmly pull on the screws and carefully slide the module straight out of the slot,
while holding it by the screws.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 775
Removing and Inserting a Dummy Module
Never reach into a vacant shelf slot. Contact with the adjacent optical modules or the
connectors on the backplane could result in damage to the equipment.
776 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Chapter 18
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 777
Collecting Support Data using NED
Step 1 Select .
Step 2 In the Navigation Tree, select Tools.
Step 3 In the Data for Technical Support Analysis blade, select up to 10 modules to
collect PM data for, if desired.
Do not make any changes to the node while the data collection is in
progress.
Note
Each support data file is named after the NE name. If the NE name
contains these characters, the system replaces them with underscores
(_) in the support data file name:
Note \ / ` $ ! " ' * ? ; | > \t
778 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Collecting Support Data using Shell
Step 1 Select External Applications > Shell from the Craft Console main menu to
access the shell command line.
Step 2 Set user to ‘root’ and enter the corresponding password.
[ADMIN@NE_NAME ADMIN]$ su root
Password:
[root@NE_NAME root]#
Step 3 Start the support-data collection tool:
[root@NE_NAME root]# fsp_tool collectNcuInfo
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 779
Collecting Support Data using Shell
780 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Collecting Support Data using Shell
Each support data file is named after the NE name. If the NE name
contains these characters, the system replaces them with underscores
(_) in the support data file name:
Note \ / ` $ ! " ' * ? ; | > \t
Step 10 To export the supportdata.tgz file, select the file (highlight and press
Enter), then select [Upload].
+------------------------------ RDISK - Upload -------------------------------+
|| 1 File Storage | 2 Database | 3 NCU Update | 4 FWP Update | |
|| +----------------------------------------------------------+|
|| Protocol: [FTP] ||
|| Source IP Address: [System ] ||
|| IP Address: [192.168. 1. 1 ] ||
|| Directory Path Name: [C:/Software/ ] ||
|| File Name: NE_NAME.supportdata.tgz ||
|| ||
|| User Name: [ftpuser ] ||
|| Password: [************* ] ||
|| ||
|| [ Cancel ] [ Upload ] ||
|| ||
|+---------------------------------------------------------------------------+|
Step 11 Ensure the remote server has an FTP server configured and is running during
the file export.
Step 12 Enter the settings for the remote server:
a) Select the Protocol.
b) Select the Source IP Address:
• Default, if the management network is configured to route IP
addresses in the range of the physical IP interfaces.
• System, if the management network is configured to route IP
addresses in the range of the System IP addresses.
c) Enter the IP Address of the remote server.
d) Specify the Directory Path Name on the remote server, if needed.
e) Enter the User Name and Password to access the remote server.
Follow any case-sensitive rules imposed by the remote server.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 781
Collecting Support Data using Shell
782 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Appendix A
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 783
Alarm and Event Nomenclature
The TL1 keyword and user interface name may match. In this case, the
keyword and user interface name are specified in both locations (for
example, RDI (RDI)).
Note
784 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
Standing Conditions
Standing conditions are persistent events which exist for a period of time. Each standing
condition has a notification code. The notification code determines whether the condition
is an alarm or event. Alarms are reported by the network element as autonomous
messages. Events are not sent as autonomous message and must be requested. The
notification code also indicates the severity of the condition.
Severity Definition
NR not reported
NA not alarmed
MN minor
MJ major
CR critical
Standing conditions are reported when the associated issue occurs after a specified time
delay and remain active until the issue clears and the associated time delay expires.
When the issue clears and the timer expires, an autonomous message of the same type
is reported which has “CL” or "CLEAR" to indicate that the specified condition is no longer
present.
This section does not address alarms or events marked in the MIB as
“deprecated” or “not implemented”.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 785
Standing Conditions
ACP-APS-UAV (APS Channel
Unavailable)
The corresponding SNMP name for this condition is “acpChannelUnAvail”.
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Standing Conditions
AIS-L (Line/MS-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalLine”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 787
Standing Conditions
AIS-ODU (ODU-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOdu”.
AIS-OPU (OPU-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOpu”.
788 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
AIS-OTU (OTU-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOtu”.
AIS-P (Path-AIS)
The corresponding SNMP name for this condition is
“alarmIndicationSignalHigherOrderPath”.
AIS-TCMA (TCM_A-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOduTcmA”.
AIS-TCMB (TCM_B-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOduTcmB”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 789
Standing Conditions
AIS-TCMC (TCM_C-AIS)
The corresponding SNMP name for this condition is “alarmIndicationSignalOduTcmC”.
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 791
Standing Conditions
792 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 793
Standing Conditions
794 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 795
Standing Conditions
796 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 797
Standing Conditions
OM: MN The level of back- 1 Verify that the correct fiber is coupled to the network
RAMAN reflection detected in the side input port of the amplifier module, and correct
transmission line exceeds any cabling issues if they exist.
the maximum allowable 2 Inspect and clean the optical fiber connector at the
level. network side receive port of the module and the
This can be caused by a corresponding connector on the fiber jumper or
damaged or dirty transmission line. If the connector on the module is
connector or a break in the damaged, replace the amplifier module. If the
fiber within the connector on the fiber line is damaged, replace the
transmission line. fiber jumper cable or the connector, as appropriate.
3 Proceeding back along the incoming network signal
fiber path, inspect each of the fiber connectors along
the path and clean or replace them as needed if they
are dirty or damaged. While disconnected, test each
optical segment to ensure it is not broken (i.e. verify
the optical continuity or the segment and that the
loss of the segment is within expected limits).
Replace any segment which is found to contain a
break or to exhibit excessive loss. Also verify that
the fiber in the segment is of the correct type, and
replace any segments containing an incorrect fiber
type.
4 Perform the ASE table build process on the amplifier
module (e.g. the OPR-ASETBL-OM command in
TL1).
5 Replace the amplifier module.
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Standing Conditions
OM: MN The incoming network 1 Verify that the correct fiber is coupled to the
RAMAN side optical fiber does not network side input port of the amplifier module,
contain an Optical and correct any cabling issues if they exist.
Supervisory Channel 2 Verify that the optical signal arriving at the network
signal which is within the port complies with the specified power level range
required optical power for the module. Verify that the optical amplifier at
level range. the far-end of the transmission span is in-service
and operating normally, without any active laser
safety condition or shutdown in effect, that the
corresponding OSC facility is provisioned, in-
service and operating without error, and that the
OSC signal is correctly connected to the
transmission line. If the far-end amplifier and OSC
is operating normally and within acceptable output
power levels, but the received power is too low,
this indicates a problem in the transmission space
or that the span exceeds the maximum allowable
length. Address the span loss or length issue as
needed. If the far-end amplifier is not operating
normally and within specified limits, address the
far-end issues first.
3 Inspect the optical connector on the incoming
transmission fiber and the network side receive
port of the amplifier module and clean them if
needed. If the fiber connector on the cable is
damaged, replace the connector or fiber cable, as
appropriate. If the connector on the module is
damaged, replace the module.
4 Perform the ASE table build process on the
amplifier module (e.g. the OPR-ASETBL-OM
command in TL1).
5 Replace the amplifier module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 799
Standing Conditions
OM: MN The pilot signal used 1 Verify that the correct fiber is
RAMAN to provide automatic coupled to the input port of the
connection detection module, and correct any
and verification cabling issues if they exist.
cannot be detected 2 Verify that the optical signal
and the ASE table arriving at the input port
also cannot be complies with the specified
generated. This may power level range for the
be caused by: module. Verify that the
• PILOT is missing equipment at the far-end of the
• PILOT is too high cable is in-service and
operating normally, without
• FEND BWD
any active laser safety
Raman is on but
condition or shutdown in
not in
effect. If the far-end equipment
"FWDASE-
is operating normally and
PILOT" mode.
within acceptable output power
levels, this indicates a problem
in the optical jumper cable.
Replace the optical jumper
cable with an appropriate style.
If the far-end equipment is not
operating normally and within
specified limits, address the
far-end issues first.
3 If the pilot signal is too high,
verify that the span is long
enough.
4 Verify that the FEND BWD
Raman is operating normally
using the “FWDASE-PILOT”
mode. If it does not use this
pilot mode, set it.
5 Perform the ASE table build
process.
6 Replace the module.
800 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM: MN This condition is raised if: 1 Verify that the correct fiber is coupled
RAMAN • There is an excessive level to the network side input port of the
of back-reflection from fiber amplifier, and correct any cabling
splices or fiber connectors issues.
within the first few 2 Inspect and clean the optical fiber
kilometers of the fiber connector at the network side Rx port
connected to the Raman of the module and the corresponding
amplifier. connector on the fiber jumper or
• Data channels are present transmission line. If the connector on
on the Rx fiber during the the module is damaged, replace the
ASE Table build process. amplifier module. If the connector on
No data channels can be the fiber line is damaged, replace the
present during this fiber jumper cable or the connector, as
operation. appropriate.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 801
Standing Conditions
AUTHPW-MIS (Authentication
Required)
The corresponding SNMP name for this condition is
“encryptionPortAuthPasswdMissing”.
802 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
AVLNDP-RESTRICTED (Network
Paths-Restricted)
The corresponding SNMP name for this condition is “networkPathRestricted”.
BDI-ODU (ODU-BDI)
The corresponding SNMP name for this condition is “backwardDefectIndicationOdu”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 803
Standing Conditions
BDI-OTU (OTU-BDI)
The corresponding SNMP name for this condition is “backwardDefectIndicationOtu”.
BDI-TCMA (TCM_A-BDI)
The corresponding SNMP name for this condition is
“backwardDefectIndicationOduTcmA”.
804 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
BDI-TCMB (TCM_B-BDI)
The corresponding SNMP name for this condition is
“backwardDefectIndicationOduTcmB”.
BDI-TCMC (TCM_C-BDI)
The corresponding SNMP name for this condition is
“backwardDefectIndicationOduTcmC”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 805
Standing Conditions
806 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 807
Standing Conditions
808 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 809
Standing Conditions
CRY (Encryption-Disabled)
The corresponding SNMP name for this condition is
“encryptionPortEncryptionSwitchedOff”.
810 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH1 CR The encryption and Restart the link by cold starting the
decryption registers do modules on both ends of the link.
not match or are out of
sync. The traffic has
been dropped.
CRYOFFEN (Encryption-Bypassed)
The corresponding SNMP name for this condition is
“encryptionPortEncryptionSwitchOffEnabled”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 811
Standing Conditions
CRYTST (Encryption-Test)
The corresponding SNMP name for this condition is “encryptionModuleSelfTestStarted”.
812 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 813
Standing Conditions
DBACT_MEA (Database-Mismatch)
The corresponding SNMP name for this condition is “databaseMismatch”.
814 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 815
Standing Conditions
816 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
DBVER_MEA (Database-Version)
The corresponding SNMP name for this condition is “databaseVersionMismatch”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 817
Standing Conditions
818 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
MOD MJ1 The link allowing This condition indicates that the active and standby controllers
the redundant cannot communicate with each other via their dedicated status
network link. Since the modules are unable to coordinate their actions,
controllers to they will remain in their respective operating states in existence
communicate prior to the detection of this condition. While this condition exists,
with each other automatic and manual duplex switching are unavailable.
has failed. 1 Verify that both network controller modules are correctly
provisioned and equipped in the appropriate, dedicated slots
within the master shelf. Correct any provisioning or equipping
errors.
2 Remove the inactive, standby network controller module. If
this condition clears, and is replaced by an indication that the
standby unit was removed, reseat the standby module. If the
original condition recurs, replace the standby module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 819
Standing Conditions
820 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 821
Standing Conditions
When using the control plane to manage networks, do NOT change the
alarm severity of this standing condition to Not Reported (NR).
Note
822 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
EQLZ-ADJUST (Equalize-Adjust)
The corresponding SNMP name for this condition is “eqlzAdjust”.
When using the control plane to manage networks, do NOT change the
alarm severity of this standing condition to Not Reported (NR).
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 823
Standing Conditions
824 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 825
Standing Conditions
PTP NR The most probable causes Note: This condition is normally not reported, and
of this condition are: corrective actions are typically performed in
• A fiber connected to response to the FC-ATT-HI (Fiber-Loss High)
the port that is condition, which is reported by the module at the
transmitting the fiber opposite end of the fiber.
detection signal is 1 Check that all optical connectors, on both
loose. ends of the fiber, are securely attached, and
• A dirty or damaged tighten/firmly insert any loose connectors.
connector. 2 Visually inspect the fiber and verify that it is
• The fiber is of the of the appropriate fiber type, that it conforms
wrong fiber type, is to the required maximum length/attenuation
too long, has a bend limits (if it contains an in-line attenuator,
exceeding the verify that it is of the correct value), and that
minimum bend radius, the fiber is not bent, pinched or physically
or is damaged. compromised in any way. Replace any fiber
which is of the wrong type or specification,
• The near-end optical
which has been bent beyond the allowable
source power level is
minimum bend radius, or which has
below the required
sustained any physical damage.
operating power level.
3 Inspect the fiber connectors at each end of
the fiber and clean each connector. Verify
that the connectors are undamaged. Test the
optical fiber cable to verify that it meets
engineering specifications for the
application, and that there are no internal
fiber breaks or excessive loss due to failures
that are not readily apparent from visual
inspection. Replace any damaged
component (cable or module, if the
connector on the module is damaged).
4 Verify that the optical source for the module
is operating within expected optical signal
power limits. Replace any module found to
operate outside the specified limits.
826 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
PTP MN The most probable causes of 1 Check that all optical connectors, on
this condition are: both ends of the fiber, are securely
• A fiber connected to the attached, and tighten/firmly insert any
port which is receiving loose connectors.
the fiber detect signal is 2 Visually inspect the fiber and verify that
loose. it is of the appropriate fiber type, that it
• A dirty or damaged conforms to the required maximum
connector. length/attenuation limits (if it contains an
in-line attenuator, verify that it is of the
• The fiber is of the wrong
correct value), and that the fiber is not
fiber type, is too long,
bent, pinched or physically
has a bend exceeding the
compromised in any way. Replace any
minimum bend radius, or
fiber which is of the wrong type or
is damaged
specification, which has been bent
• The far-end optical beyond the allowable minimum bend
source power level is radius, or which has sustained any
below the required physical damage.
operating power level.
3 Inspect the fiber connectors at each end
of the fiber and clean each connector.
Verify that the connectors are
undamaged. Test the optical fiber cable
to verify that it meets engineering
specifications for the application, and
that there are no internal fiber breaks or
excessive loss due to failures that are
not readily apparent from visual
inspection. Replace any damaged
component (cable or module, if the
connector on the module is damaged).
4 Verify that the optical source for the fiber
connectivity check signals of the
modules at the far-end of the fiber is
operating within expected optical signal
power limits. Replace any module found
to operate outside the specified limits.
5 If the condition still fails to clear, replace
the module reporting the failure.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 827
Standing Conditions
828 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
PTP MN The fiber containing 1 Carefully trace the fiber to the far-
the received fiber end port and determine to which
detection signal is port the fiber is connected.
connected to a port Review the intended fiber
at the far-end which connection provisioning plan and
violates system adjust the fiber connections at
configuration rules. either or both ends, so that they
conform to the plan.
2 Replace the module at the far-end
of the fiber. If the condition still
fails to clear, replace the module
supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 829
Standing Conditions
PTP MN The far-end fiber detect 1 Verify that the fiber detection
termination point entity termination point entity at the
has been provisioned to far-end of the fiber is properly
disable the fiber detect provisioned, is in-service, and
feature, has been has the fiber detect feature
placed into a manually enabled. Correct any
out-of-service disabled provisioning errors.
state, or has 2 If the condition still fails to
experienced an clear, replace the far-end
equipment failure module.
affecting the fiber
detection signal optical
source.
830 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 831
Standing Conditions
832 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 833
Standing Conditions
1Applicable only to facilities supported by a dual ended type Optojack plug (e.g. SFP-
OD-C or SFP-OD-G).
834 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
MOD MJ The module battery has Replace the module during the
discharged. The module next maintenance window.
will continue to operate,
but passwords cannot
be backed up in case of
a power outage.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 835
Standing Conditions
836 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 837
Standing Conditions
838 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FWPM-NSA (FWP-Mismatch(NSA))
The corresponding SNMP name for this condition is
“fwpMismatchDownloadNotServiceAffecting”.
Do not attempt to make any provisioning changes to this module until the
FWPM-NSA condition is resolved.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 839
Standing Conditions
Do not attempt to make any provisioning changes to this module until the
FWPM-SA condition is resolved.
Note
840 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM MJ It is not possible to adjust 1 Verify that the provisioned settings for the gain
either or both of the gain and/or and tilt levels are correct and that they
tilt settings on the module to correspond to the computed settings for your
the specified levels. network configuration. Correct any erroneous
The levels may be values.
unattainable in cases where 2 Verify that the optical power level at the input of
the input power to the module the amplifier module is within the required
falls outside the allowable limits. If not, determine the cause of the
range specified for the module, problem by examining the upstream fiber and
or in cases where the mid- components to identify any fiber breaks,
stage attenuation is abnormal fiber losses, excessive span lengths,
excessive. inadequate span lengths, missing or incorrect
optical attenuators/pads or equipment failures
and correct the condition which is found.
3 Verify that the connection between the first and
second amplifier stage is correctly fibered, and
that the optical power level at the input to the
second stage is within limits. If not, verify that
the output level of the first stage is within limits.
If the first stage output level is not within limits,
replace the module. If it is within limits, but the
power at the input to the second stage is not,
verify that the correct dispersion compensation
module is being used and that the fiber path
between the first and second stage is correctly
cabled. Replace any erroneous dispersion
compensation components or correct any fiber
cabling issues. If there are no cabling issues
and the dispersion element is of the correct
type, replace the dispersion module. (Note: If
the OPTLMT condition (OPTLMT (Optical
Power Tx Limit)) is raised simultaneously, the
mid-stage attenuation exceeds the allowable
limit.)
4 Replace the amplifier module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 841
Standing Conditions
842 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 843
Standing Conditions
HW-INITIALIZING (Hardware
Initialization)
The corresponding SNMP name for this condition is “hwInitializing”.
1Refer the Module and System Specification for the corresponding initialization
duration of this module type.
844 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 845
Standing Conditions
NCU-II, CR The module may 1 In NED, select Node -> General -> Defaults.
NCU-II-P, have failed and 2 In the NCU Flash Read-Write Error Automatic
NCU-S is unable to Restart blade, toggle Restart on Error.
reliably perform
3 Click Apply, then wait few minutes.
its intended
functions. 4 If the alarm persists, replace the module.
1This AIDType refers to all FSP 3000R7 modules except NCU, NCU-II, NCU-II-P,
NCU-S, NCU2E, 8-OTDR3HU, EROADM-DC, and pluggables.
2In the SH1HU-DC shelf, this condition will be raised for failures on installed modules,
but not for total or partial failures of the integrated fans. Refer to “FANANR (Fan
Abnormal) - one FAN is faulty” on p. 824.
3If the condition is raised at a PSM-x and multiple PSMs are installed and provisioned in a
redundant, load-sharing configuration, the default severity is minor (MN). If only one PSM
is installed and provisioned at this shelf, the default severity is critical (CR).
846 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1The exact term depends upon the provisioned protection switching mechanism
used by the relevant protection group. Functionally, the request serves to inhibit the
switching of traffic to the working facility unless a higher priority failure (e.g. signal
failure on the protection facility or a lockout of protection) supersedes this request.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 847
Standing Conditions
848 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 849
Standing Conditions
LASER (Laser-Fail)
The corresponding SNMP name for this condition is “laserFailure”.
850 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
LCK-ODU (ODU-Locked)
The corresponding SNMP name for this condition is “lockedDefectOdu”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 851
Standing Conditions
LCK-TCMA (TCM_A-Lock)
The corresponding SNMP name for this condition is “lockedDefectOduTcmA”.
LCK-TCMB (TCM_B-Lock)
The corresponding SNMP name for this condition is “lockedDefectOduTcmB”.
852 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
LCK-TCMC (TCM_C-Lock)
The corresponding SNMP name for this condition is “lockedDefectOduTcmC”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 853
Standing Conditions
854 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 855
Standing Conditions
LKDO-AIS-ODU-RCV (ODU-Auto
Shutdown Rx AIS)
The corresponding SNMP name for this condition is “oduAutoShutdownRxAIS”.
LKDO-AIS-ODU-TRMT (ODU-Auto
Shutdown Tx AIS)
The corresponding SNMP name for this condition is “oduAutoShutdownTxAIS”.
856 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 857
Standing Conditions
858 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
LKDO-AMP (Amplifier-Auto
Shutdown)
The corresponding SNMP name for this condition is “autoAmpShutdown”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 859
Standing Conditions
860 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 861
Standing Conditions
862 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1EPC signal details vary by facility type and include SONET/SDH Alarm Indication
Signals (AIS) and similar indications defined for OTN interfaces, Gigabit Ethernet,
Fiber Channel and related signal types.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 863
Standing Conditions
LKDO-LCK-ODU (ODU-Auto
Shutdown)
The corresponding SNMP name for this condition is “autoShutdownSendingLckOdu”.
864 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
LKDO-OCI-ODU-TRMT (ODU-Auto
Shutdown (Tx))
The corresponding SNMP name for this condition is “autoShutdownSendingOciOduTx”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 865
Standing Conditions
LKDO-PROTN (Laser-Standby
Shutdown)
The corresponding SNMP name for this condition is “autoShutdownStbyProtection”.
866 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 867
Standing Conditions
868 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 869
Standing Conditions
870 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 871
Standing Conditions
872 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 873
Standing Conditions
874 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 875
Standing Conditions
LOFLOM-ODU (ODU-Loss of
Frame/LOM)
The corresponding SNMP name for this condition is
“lossOfFrameLossOfMultiFrameOdu”.
CH CR The receiver is unable to 1 Verify that both the near-end and far-end
lock onto the framing facilities are provisioned correctly and
pattern, and/or to verify are in-service, and that the far-end
the correct sequence in associated client facility is provisioned
the multi-frame alignment correctly and is in-service.
signal that is obtained by 2 Verify that the incoming cable is the
demultiplexing the correct cable and that the transmit and
incoming receive ports are connected to their
(network side) signal. proper respective portions of the cable
This may be due to a
(i.e. that the fibers are not swapped
degraded signal or failure
between transmit and receive or that a
of the upstream
crossover cable has not been used in
equipment that originated
place of a straight cable for electrical
the signal.
Ethernet connections).
3 Verify that the incoming cable (electrical
or optical) is firmly connected to the
receive port associated with the facility
and that the connector is not physically
impaired by obstructions, dirt or
component damage. Clean the
connector or replace the cable, plug or
module, as appropriate, depending upon
the cause determined from the physical
examination.
4 Verify that a signal is present at the
cable termination and that the signal
conforms to the required specifications
(e.g. minimum and maximum power
levels). If the signal meets the required
specifications proceed to the next step
below, otherwise locate the source of
the signal problem upstream and repair
the problem.
5 Replace the plug or module supporting
the facility.
876 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH MN The signals in one 1 Check the physical cabling associated with the facilities
or more lanes of the port and ensure that the correct type of cable is used, and
multi-line received that the cable is intact and that it has not been damaged or
signal are not repaired. If the cable is of the incorrect type, is damaged or
correctly aligned (in appears to have been repaired (e.g. spliced), replace the
time) relative to the cable with a new, undamaged/unrepaired cable of the
signals within the correct type.
other lanes. 2 Progressing upstream from the receiver, verify that the
optical signal paths of each lane of the channel pass
through the same multi-channel module at a given point
along the path, and that each fiber jumper cable is of the
correct type, is undamaged and unrepaired. If the lanes are
split so that different lanes traverse different fiber jumpers
at any point, ensure that each of these fiber jumpers is of
the correct type and identical length, and that each is
undamaged and unrepaired. Replace any cables found to
violate these rules, and correct any signal flow routings
which send the lanes through different multi-channel
modules at a given point along the path.
3 Verify that each optical span along the path taken by the
multi-lane channel signal conforms to the engineered
specifications for that link, especially that each link
conforms to its specified limitations for Polarization Mode
Dispersion (PMD). Correct any links that violate the span
engineering specifications.
4 Verify that each optical dispersion compensation element
along the path taken by the multi-lane channel signal
conform to the engineered requirements and correct any
which do not.
5 Replace the plug or module supporting the facility, as
appropriate.
6 Replace the far-end plug or module which is the source of
the multi-lane channel signal, as appropriate.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 877
Standing Conditions
CH CR The signals in one or 1 Check the physical cabling associated with the
more lanes of the facilities port and ensure that the correct type of
multi-lane received cable is used, and that the cable is intact and
signal are not has not been damaged or repaired. If the cable is
correctly aligned (in of the incorrect type, is damaged or appears to
time) relative to the have been repaired (e.g. spliced), replace the
signals within the cable with a new, undamaged/unrepaired cable
other lanes, or at of the correct type.
least one of the lanes 2 Progressing upstream from the receiver, verify
has failed. that the optical signal paths of each lane of the
channel pass through the same multi-channel
module at a given point along the path, and that
each fiber jumper cable is of the correct type, is
undamaged and unrepaired. If the lanes are split
so that different lanes traverse different fiber
jumpers at any point, ensure that each of these
fiber jumpers is of the correct type and identical
length, and that each is undamaged and
unrepaired. Replace any cables found to violate
these rules, and correct any signal flow routings
which send the lanes through different multi-
channel modules at a given point along the path.
3 Verify that each optical span along the path
taken by the multi-lane channel signal conforms
to the engineered specifications for that link,
especially that each link conforms to its
specified PMD limitations. Correct any links that
violate the span engineering specifications.
4 Verify that each optical dispersion compensation
element along the path of the multi-lane channel
signal conform to the engineered requirements
and correct any that do not.
5 Replace the plug or module supporting the
facility, as appropriate.
6 Replace the far-end plug or module that is the
source of the multi-lane channel signal, as
appropriate.
878 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
VC3 CR The receiver is unable to verify 1 Verify that both the near-end and far-end
a correct sequence of values facilities are provisioned correctly and are in-
in the multi-frame alignment service normal (“In Service”), and that the far-
signal for the path end associated client facility is provisioned
demultiplexed from the correctly and is in-service normal (“In
incoming (network side) Service”).
signal. 2 Verify that the incoming cable is the correct
The most likely causes of this cable and that the transmit and receive ports
condition are a degraded signal are connected to their proper respective
or a failure of the upstream portions of the cable (i.e. that the fibers are not
equipment originating the swapped between transmit and receive).
signal.
3 Verify that the incoming fiber is firmly
connected to the receive port associated with
the facility and that the connector is not
physically impaired by obstructions, dirt or
component damage. Clean the connector or
replace the cable, plug or module, as
appropriate, depending upon the cause
determined from the physical examination.
4 Verify that a signal is present at the cable
termination and that the signal conforms to the
required specifications (e.g. minimum and
maximum power levels). If the signal meets
the required specifications proceed to the next
step below, otherwise locate the source of the
signal problem upstream and repair the
problem.
5 Replace the near-end plug supporting the
facility.
6 Replace the far-end plug supporting the
facility.
7 Replace the near-end module supporting the
facility.
8 Replace the far-end module supporting the
facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 879
Standing Conditions
880 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
STS1, CR The receiver is unable to 1 Verify that both the near-end and far-end
STS3C verify a correct sequence facilities are provisioned correctly and are in-
VC4 of values in the multi-frame service normal (“In Service”), and that the far-
alignment signal for the end associated client facility is provisioned
path demultiplexed from correctly and is in-service normal (“In Service”).
the incoming (network side) 2 Verify that the incoming cable is the correct
signal. cable and that the transmit and receive ports
The most likely causes of are connected to their proper respective
this condition are a portions of the cable (i.e. that the fibers are not
degraded signal or a failure swapped between transmit and receive).
of the upstream equipment
originating the signal. 3 Verify that the incoming fiber is firmly
connected to the receive port associated with
the facility and that the connector is not
physically impaired by obstructions, dirt or
component damage. Clean the connector or
replace the cable, plug or module, as
appropriate, depending upon the cause
determined from the physical examination.
4 Verify that a signal is present at the cable
termination and that the signal conforms to the
required specifications (e.g. minimum and
maximum power levels). If the signal meets the
required specifications proceed to the next step
below, otherwise locate the source of the signal
problem upstream and repair the problem.
5 Replace the near-end plug supporting the
facility.
6 Replace the far-end plug supporting the facility.
7 Replace the near-end module supporting the
facility.
8 Replace the far-end module supporting the
facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 881
Standing Conditions
CH CR The receiver is unable to 1 Verify both the near-end and far-end facilities are
verify a correct sequence provisioned correctly and are In Service (IS), and
of values in the multi- that the far-end associated client facility is
frame alignment signal provisioned correctly and is In Service.
for the path de- 2 Verify the incoming fiber is the intended one and
multiplexed from the that the transmit and receive fibers are connected to
incoming (network side) the proper side of the connector (the fibers are not
signal. swapped between transmit and receive).
The most likely causes
of this condition are a 3 Verify optical power is present on the receive
degraded signal or a interface and is within optical specifications (for
failure of the upstream example, minimum and maximum power levels). If
equipment originating the the optical power does not meet the required
signal. specifications, proceed to the next step. Otherwise
locate the source of the signal problem upstream
and repair the problem
4 Verify the incoming fiber is firmly connected to the
receive port associated with the facility and that the
incoming connector is clean. If necessary, replace
the fiber, plug, or module.
5 Replace the near-end plug supporting the facility.
6 Replace the far-end plug supporting the facility.
7 Replace the near-end module supporting the facility.
8 Replace the far-end module supporting the facility.
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Standing Conditions
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Standing Conditions
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Standing Conditions
CH CR1 The receiver has 1 Verify that the facility is provisioned correctly.
detected a loss of the 2 Verify that the incoming cable is the correct cable and
DCN input signal.2 that the transmit and receive ports are connected to
their proper respective portions of the cable (i.e. that the
fibers are not swapped between transmit and receive or
that a crossover cable has not been used in place of a
ETH
straight cable for electrical Ethernet connections).
SH 3 Verify that the incoming cable (electrical or optical) is
firmly connected to the receive port associated with the
facility and that the connector is not physically impaired
by obstructions, dirt or component damage. Clean the
connector or replace the cable, plug or module, as
OM: The receiver for the
appropriate, depending upon the cause determined from
SWITCH signal carried by pilot
the physical examination.
laser has detected a
loss of the input 4 Verify that a signal is present at the cable termination
signal. and that the signal3 conforms to the required
specifications (e.g. minimum and maximum power
OM: The incoming optical levels). If the signal meets the required specifications
{ EDFA | signal power level has proceed to the next step below, otherwise locate the
EDFA- fallen below the source of the signal problem upstream and repair the
MID | OM minimum level able to problem.
|RAMAN} be detected by the
5 Replace the plug or module supporting the facility.
input monitor.
1For 2OSCM, OSCM, OSCM-PN, EROADM-DC, SCU-E, and SCU-II modules, the
default severity is MJ
2The exact definition of loss of signal varies by facility type, and may include a loss of the
carrier, an extremely high rate of bit errors or coding violations, a loss of the ability to
recovery a clock signal from the received signal or other factors
3In the case of the OM:SWITCH facilities, the signal referred to here is that of the pilot
laser, and it may be necessary to either disable the remaining channels within the line or
to use a filter or wavelength selective filter in order to perform measurements on the
received power for the pilot laser wavelength alone. In the case of the OM:RAMAN,
OM:EDFA and OM:EDFA-MID facilities, the signal is the composite power level of the
multi-wavelength signal.
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Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 887
Standing Conditions
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Standing Conditions
LPBKTERM (Loopback-Terminal)
This condition is only possible when the entity is in an OOS-MT state, which will
suppress the autonomous reporting of this condition.
The corresponding SNMP name for this condition is “terminalLoopback”.
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Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 891
Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 893
Standing Conditions
MEA-ACCEPT (Plug-Incompatible)
The corresponding SNMP name for this condition is “equipmentNotAccepted”.
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Standing Conditions
MEA-ALW (Equipment-Allow
Mismatch)
The corresponding SNMP name for this condition is “equipmentMismatchAllow.”
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Standing Conditions
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Standing Conditions
MEA-CAPABILITY (Capability
Mismatch)
The corresponding SNMP name for this condition is “capabilityLevelMismatch”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 897
Standing Conditions
2OSCM MJ
OSCM
OSCM-
PN
PSCU
SCU
SCU-E
SCU-S
898 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
MEA-DIFFER (Plug-Provision
Mismatch)
The corresponding SNMP name for this condition is “equipmentMismatch”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 899
Standing Conditions
PTP MJ The far-end port 1 Carefully trace the fiber to the far-
information does end port and determine to which
not match the port the fiber is connected.
provisioned Review the intended fiber
connections within connection provisioning plan and
the system’s adjust the fiber connections at
database, indicating either or both ends so that they
a possible fiber conform to the plan, or correct the
connection error. connection provisioning if it is
found to be in error.
2 Replace the module at the far-end
of the fiber. If the condition still
fails to clear, replace the module
supporting the facility.
1With respect to channel spacing, this condition is raised only if the channel spacing of
the inserted pluggable transceiver exceeds the respective module's provisioned channel
spacing. For example, Plug-Physical Mismatch is raised if a 100 GHz pluggable
transceiver is inserted into a channel module that requires 50 GHz channel spacing. This
condition is NOT raised if a 50 GHz or 100 GHz pluggable transceiver is inserted into a
channel module that requires 100 GHz channel spacing.
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Standing Conditions
MEA-RED (PSM Redundancy
Mismatch)
The corresponding SNMP name for this condition is “psmRedundancyMismatch”.
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Standing Conditions
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Standing Conditions
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Standing Conditions
OM CR The EDFA module 1 Verify that both the reporting facility and the associated
supporting the facility mid-stage facility are provisioned correctly.
has detected a failure 2 Verify that the optical fiber connected to the second
of the optical path stage input port is the correct cable, that it is firmly
between the output of connected to the input port and that the connector is not
the first stage and the physically impaired by obstructions, dirt or component
input to the second damage. Clean the connector or replace the cable, plug
stage. or module, as appropriate, depending upon the cause
determined from the physical examination.
3 Verify that the optical fiber connected to the first stage
output port is the correct cable, that it is firmly
connected to the output port and that the connector is
not physically impaired by obstructions, dirt or
component damage. Clean the connector or replace the
cable, plug or module, as appropriate, depending upon
the cause determined from the physical examination.
4 Verify that all remaining connections along the optical
pathway between the first stage output and second
stage input are firmly connected, that the connectors are
not physically impaired by obstructions, dirt or
component damage. Clean the connector or replace the
cable or module, as appropriate, depending upon the
cause determined from the physical examination.
5 Verify that a signal is present at the input to the second
stage and that the signal is between the minimum and
maximum specified operating power levels. If the signal
meets the required specifications proceed to the next
step below, otherwise locate the source of the signal
problem within the mid-stage optical path and repair the
problem.
6 Replace the plug or module supporting the facility.
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Standing Conditions
MODFCN (Connection-Modify)
The corresponding SNMP name for this condition is “midstageFault”.
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Standing Conditions
CH CR The values in the multiplex 1 Verify that the (network side) facility
structure identifier fields within and its associated client facilities are
the OPU overhead (OPU2 provisioned correctly and are of the
Payload Structure Identifier intended type.
bytes 2 through 5) differs from 2 Verify that the facility is provisioned on
the expected values. the correct module type, and that there
The most likely causes of this are no equipment conditions active on
condition are: that module.
• Provisioning of different 3 Verify that the far-end facilities - both
unit types at each end of network and the associated client(s) -
the path. are provisioned correctly and are
• Mis-connection of the supported by the same module type as
signal between the far and the near-end facility.
near-end OPU termination 4 Verify that the incoming cable is the
points. correct cable and that the transmit and
• A failure of the far-end or receive ports are connected to their
near-end equipment. proper respective portions of the cable
• Interconnection to a far- (i.e. that the fibers are not swapped
end device which maps between transmit and receive).
the multiplexed 5 Proceeding to successive segments
ODU1/ODU2 signals upstream of the node reporting the
within the OPU2/OPU3 failure, verify that the signal is correctly
into tributaries in an order routed and that the fibers are correctly
other than tributary 1 into connected to the intended signal
position 1, tributary 2 into source.
position 2 and so on. 6 Replace the plug supporting the far-end
facility.
7 Replace the module supporting the far-
end facility.
8 Replace the plug supporting the near-
end facility.
9 Replace the module supporting the
near-end facility.
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FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 907
Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 909
Standing Conditions
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Standing Conditions
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Standing Conditions
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Standing Conditions
ODU-TRIB-MSIM (ODU-MSI
Mismatch)
The corresponding SNMP name for this condition is “oduTribMsiMismatch”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 913
Standing Conditions
DOWN-MEP
OM
SH
STS1,
STS3C,
STS24C,
STS48C
VC3
VC4,
VC4C8,
VC4C16
1While in this state, the reporting of any other conditions related to this equipment will
be suppressed. This state will not permit testing or override operations to be
performed on the equipment, nor will it will allow service affecting provisioning
changes to be made.
2While in this state, the reporting of any other condition related to the facility will be
suppressed. The valid signal timer may be active, and upon expiration the facility
will automatically transition to an in-service state.
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Standing Conditions
MOD, NA The equipment is This state is typically used to ensure that the
SPEQ manually out-of-service equipment is prevented from becoming active during
with a disabled some form of service affecting maintenance
secondary state, forcing procedure, or that the equipment will not be
the equipment to inhibit automatically provisioned upon unit insertion, and is
performance of its thus informative and no corrective action is needed.
normal service.1
DOWN-
MEP
NTPSRV
OM
SH
STS1,
STS3C,
STS24C,
STS48C
VC3
VC4,
VC4C8,
VC4C16
1While in this state, the reporting of any other conditions related to this equipment is suppressed. This state
prevents the equipment from performing its provisioned functions. It will not permit testing or override
operations to be performed on the equipment, although it will allow service affecting provisioning changes to
be made.
2While in this state, the reporting of any other condition related to the facility will be suppressed. This state
prevents the facility from performing its provisioned functions. It will not permit testing or override operations
to be performed on the facility, although it will allow service affecting provisioning changes to be made.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 915
Standing Conditions
CH NA A user has set the administrative state of the facility This condition is
VCH to out-of-service with a disabled secondary state, informative and
VCHn forcing the facility to inhibit its normal performance.1 requires no
To condition the line, an LCK maintenance signal is corrective action.
inserted in the receive direction.
1While in this state, the reporting of any other condition related to the facility will be suppressed. This state
prevents the facility from performing its provisioned functions. It will not permit testing or override operations
to be performed on the facility, although it will allow service-affecting provisioning changes to be made.
2While in this state, the reporting of any other condition related to the facility will be suppressed. This state
prevents the facility from performing its provisioned functions. It will not permit testing or override operations
to be performed on the facility, although it will allow service affecting provisioning changes to be made.
916 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1While in this state, the reporting of any other condition related to the facility with the
exception of the OOSDSBLD-RCV (OOS Disabled Rx) condition will be
suppressed. This state prevents the facility from performing its provisioned functions
in the transmit direction only - it has no effect upon the receive direction. It will not
permit testing or override operations to be performed on the facility, although it will
allow service affecting provisioning changes to be made.
2While in this state, the reporting of any other condition related to the facility with the
exception of the OOSDSBLD-OFF (OOS Disabled Tx(Off)) condition will be
suppressed. This state prevents the facility from performing its provisioned functions
in the receive direction only - it has no effect upon the transmit direction. It will not
permit testing or override operations to be performed on the facility, although it will
allow service affecting provisioning changes to be made.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 917
Standing Conditions
OOSMGT (Management)
This condition is mutually exclusive relative to the OCI-ODU (ODU-Open Connection)
condition. The corresponding SNMP names for this condition can be
“bridgeOosManagement”, “cfmOosManagement”, “oosManagement” or
“oosManagementL2”.
OM
SH
STS1,
STS3C,
STS24C,
STS48C
VC3
VC4,
VC4C8,
VC4C16
1While in this state, the reporting of any other conditions related to this equipment will
be suppressed. This state does not prevent the equipment from performing its
provisioned functions, but will not permit testing and override operations to be
performed on the equipment. It will allow service affecting provisioning changes to
be made.
2While in this state, the reporting of any other condition related to the facility will be
suppressed. This state does not prevent the facility from performing its provisioned
functions, but it will not permit testing or override operations to be performed on the
facility, although it will allow service affecting provisioning changes to be made.
918 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OOSMT (Maintenance)
This condition supersedes the OOSDSBLD-OFF (OOS Disabled Tx(Off)) condition and is
mutually exclusive relative to the OOSDSBLD (OOS Disabled) and ODU-TRIB-MSIM
(ODU-MSI Mismatch) conditions.
The corresponding SNMP names for this condition can be
“cfmOosMaintenance”, “oosMaintenance”, “oosMaintenanceL2” or
“oosMaintenanceSpeq”.
MOD, NA The equipment was manually This state is typically used to allow testing or
SPEQ placed into a maintenance override operations to be performed on the
secondary state by a user equipment and is thus informative and no corrective
command.1 action is needed.
CH The facility was manually This state is typically used to allow testing or
placed into a maintenance override operations to be performed on the facility
DCN: secondary state by a user and is thus informative and no corrective action is
ETH command.2 needed.
DOWN-
MEP
OM
SH
STS1,
STS3C,
STS24C,
STS48C
VC3
VC4,
VC4C8,
VC4C16
1While in this state, the reporting of any other conditions related to this equipment will
be suppressed. This state does not prevent the equipment from performing its
provisioned functions, but will permit testing and override operations to be
performed on the equipment which may impact the traffic carried by that equipment.
It will allow service affecting provisioning changes to be made.
2While in this state, the reporting of any other condition related to the facility will be
suppressed. This state does not prevent the facility from performing its provisioned
functions, but it will not permit testing or override operations to be performed on the
facility, although it will allow service affecting provisioning changes to be made.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 919
Standing Conditions
1While in this state, the tunnel has not been established and no corresponding end-
to-end traffic flows will be active. This state will allow service affecting provisioning
changes to be made.
2While in this state, a previously established tunnel is being torn down and
corresponding end-to-end traffic flows will be transitioning to an inactive state. This
state will allow service affecting provisioning changes to be made.
920 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1While in this state, the tunnel has been established and corresponding end-to-end
traffic flows will be active, although the service may be impacted due to the failure of
an element along the established route. This state will allow service affecting
provisioning changes to be made.
2While in this state, the tunnel has not been established and no corresponding end-
to-end traffic flows will be active. This state will allow service affecting provisioning
changes to be made.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 921
Standing Conditions
OPM-ANR (OPM-Abnormal)
The corresponding SNMP name for this condition is “opmAbnormalCondition”.
922 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OPM-FLT (OPM-Fail)
The corresponding SNMP name for this condition is “faultOnOpm”.
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Standing Conditions
924 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 925
Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 927
Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 929
Standing Conditions
930 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
PEER-AID1-RMVD (Partner 1
Deleted)
The corresponding SNMP name for this condition is “partner1Deleted”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 931
Standing Conditions
PEER-AID2-RMVD (Partner 2
Deleted)
The corresponding SNMP name for this condition is “partner2Deleted”.
PEER-AID3-RMVD (Partner 3
Deleted)
The corresponding SNMP name for this condition is “partner3Deleted”.
932 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
PEER-AID4-RMVD (Partner 4
Deleted)
The corresponding SNMP name for this condition is “partner4Deleted”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 933
Standing Conditions
CH MJ The communication 1 Verify that the provisioned settings of both facilities within
path between the the protection group in which the reporting facility is a
transponder/ member are correct.
muxponder module 2 Verify that the protection group is provisioned correctly.
(s) supporting the
facility’s card 3 Verify that both of the modules supporting the facilities
protection group within the protection group are provisioned correctly, have
has failed. no active conditions, and are in-service normal (“In
Service”).
4 Verify that the shelf controller modules and inter-shelf
communications links between the shelves in which the
modules supporting the facilities reside are provisioned
correctly, have no active conditions, and are in-service
normal (“In Service”).
DCN The PPPIP facility 1 Verify that the configuration settings of the PPPIP facility
has detected a are correct.
failure of the 2 Verify that the PPPIP facility is cross-connected to the
communications appropriate data transmission facility.
link with its peer
3 Verify that the data transmission facility to which the
PPPIP facility at
PPPIP facility is connected is configured correctly, that
the far-end of the
there are no active conditions on that facility, and that this
communications
facility is in-service normal (“In Service”).
link.
4 Verify that each successive node in the link up to and
including the far-end PPPIP facility termination point is
correctly configured, operating without active conditions
which may impact the link, and that the facilities are all in-
service normal (“In Service”).
934 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM MJ The communication 1 Verify that the provisioned settings of both facilities within
path between the the protection group in which the reporting facility is a
VSM module and member are correct.
the 2OSCM module 2 Verify that the VSM module is provisioned correctly,
supporting the operating without any active conditions and is in-service
protection protocol normal (“In Service”).
exchange used to
3 Verify that the 2OSCM module provisioned as providing
co-ordinate
the communications channel to support the protection
switching activities
switching protocol for the affected protection group
has failed.
(identified by the Partner attribute of the group) is
provisioned correctly, has no active conditions, and is in-
service normal (“In Service”).
4 Verify that all required DCN:E100FX and DCN:E10-
100TX facilities on the 2OSCM module are provisioned
correctly, have no active conditions, and are in-service
normal (“In Service”).
5 Verify that each successive node in the communications
link up to and including the peer VSM module on at least
one of the 2 communications paths linking the VSM
modules is correctly provisioned, has no active conditions
and that the relevant facility and equipment entities are in-
service normal (“In Service”).
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Standing Conditions
936 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 937
Standing Conditions
OM MN The optical power level of the 1 Verify that the correct fiber is coupled to
counter-propagating OSC or the network side output port of the
Raman pump signal used to amplifier module, and correct any cabling
detect fiber continuity is issues if they exist. If Raman
above the maximum amplification is being used, ensure that
allowable level. the network output port is connected to
The most likely causes of the appropriate Raman amplifier module
this condition are: upgrade input port.
• Mis-connection of the 2 At the far-end of the span connected to
OSC or Raman pump the network output port, verify that the far-
module to the OM end amplifier module is operating
facilities supporting normally, that the far-end amplifier client
equipment, or the use of input port is properly connected and that
a Raman pump on a the connected OSC or Raman pump
span which is too short module is operating normally. Correct any
for Raman pumping. equipment provisioning or equipping
• Mis-connection of the issues, replace any failed equipment
signal between the far and/or correct any cabling issues which
and near-end span exist.
termination points. 3 Verify that the counter-propagating OSC
• A failure of the far-end or or Raman pump optical signal arriving at
near-end equipment. the network output port complies with the
specified power level range for the
module. If the signal is outside the
specified range, this indicates that the
span is shorter than the minimum
allowable length or that the far-end module
output power exceeds the allowable
limits. Address the span length and/or far-
end optical signal source issue(s) as
needed.
4 Replace the near-end amplifier module.
938 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM MN The optical power level of 1 Verify that the OSC or Raman pump module at the
the counter-propagating far-end of the span is correctly connected and
OSC or Raman pump operating normally. Correct any cabling issues
signal used to detect fiber and/or replace any failed module.
continuity has fallen below 2 Verify that the correct fiber is coupled to the network
the minimum detectable side output port of the amplifier module, and correct
level. any cabling issues if they exist.
The most likely causes of
this condition are: 3 If the network output port transmission span
employs Raman pumping, verify that the Raman
• Disconnection of the amplifier module at the far-end of the span is
far-end OSC or correctly cabled, configured and operating normally.
Raman pump signal Correct any cabling or configuration issues or
source. replace the module if it is failed.
• Mis-connection of the 4 If Raman pumping is not used, verify that the far-end
signal between the far amplifier supervisory channel input port is properly
and near-end span connected to the output of an OSC module, and that
termination points. the OSC module is operating normally. Correct any
• A failure of the far-end equipment provisioning or equipping issues, replace
or near-end any failed equipment and/or correct any cabling
equipment. issues which exist.
5 Verify that the counter-propagating OSC or Raman
pump optical signal arriving at the network output
port complies with the specified power level range
for the module. If the signal is outside the specified
range, this indicates a problem in the transmission
space or that the span exceeds the maximum
allowable length. Address the span loss or length
issue as needed.
6 Replace the near-end amplifier module.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 939
Standing Conditions
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Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 941
Standing Conditions
942 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 943
Standing Conditions
944 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 945
Standing Conditions
946 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1Note that this condition is only able to be reported if a secondary power supply unit
is also equipped, provisioned, and operating correctly in the shelf in which the
failed unit resides.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 947
Standing Conditions
Alarms that indicate the status of the power supply itself, such as
Severe PSU Failure, do not have any influence on this condition.
Note
SHELF MJ The total power 1 Ensure that all power supply modules are correctly
requirements of the provisioned and that the units are properly equipped
modules equipped with operational modules.
within a shelf 2 Review the equipped modules in the shelf (other than
exceed the the power supply modules) and remove any that are
capabilities of the not required.
equipped power
3 Review the provisioned modules in the shelf (other
supply modules
than the power supply modules) and correct any
within that shelf.
provisioning errors.
4 If the number of power supply modules equipped in the
shelf is less than the maximum allowed, install and
provision additional module(s).
5 If higher power output variants of the power supply
modules used are available, re-provision the power
supply modules and use the higher output variants.
6 If the preceding steps do not resolve the condition, the
shelf configuration does not conform to the product's
engineering guidelines and one or more equipped
modules must be removed and de-provisioned to bring
the configuration into conformance.
948 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
Alarms that indicate the status of the power supply itself, such as
Severe PSU Failure, do not have any influence on this condition.
Note
SHELF MN The total power 1 Ensure that all power supply modules are correctly
requirements of provisioned and that the units are properly equipped with
the modules operational modules.
provisioned or 2 Review the provisioned modules in the shelf (other than
equipped within a the power supply modules) and delete the provisioning
shelf exceed the information for any which are not needed.
capabilities of the
3 Correct any provisioning errors.
equipped power
supply modules 4 Review the equipped modules in the shelf (other than
within that shelf. the power supply modules) and remove any that are not
required.
5 If the number of power supply modules equipped in the
shelf is less than the maximum allowed, install and
provision additional module(s).
6 If higher power output variants of the power supply
modules used are available, re-provision the power
supply modules and use the higher output variants.
7 If the preceding steps do not resolve the condition, the
shelf configuration does not conform to the product's
engineering guidelines and one or more provisioned
modules must be modified or deleted to bring the
configuration into conformance.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 949
Standing Conditions
SHELF MN One of the two power Ensure that both of the power
supply modules in a master supply modules are correctly
shelf is either not yet provisioned and that both units
provisioned or is are properly equipped with
provisioned but not operational modules.
equipped.
950 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 951
Standing Conditions
RDI (RDI)
The corresponding SNMP name for this condition is “cfmRemoteDefectIndication”.
952 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 953
Standing Conditions
2OSCM MJ
OSCM
OSCM-PN
PSCU
SCU
SCU-E
SCU-S
SCU-II
954 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
DCN MN1 The calculated span 1 Verify that the facility is provisioned correctly.
attenuation of the OSC on 2 Verify that the incoming cable is the correct
the optical span connected cable and that the transmit and receive ports are
to the OSCM Rx port is connected to their proper respective portions of
greater than the defined "Rx the cable (i.e. that the fibers are not swapped
Degrade Threshold" on the between transmit and receive or that a
OSCM but is not so low as crossover cable has not been used in place of a
to cause a loss of signal straight cable for electrical Ethernet
condition. connections).
3 Verify that the incoming cable (electrical or
optical) is firmly connected to the receive port
associated with the facility and that the
connector is not physically impaired by
obstructions, dirt or component damage. Clean
the connector or replace the cable, plug or
OM MJ The received signal level for module, as appropriate, depending upon the
the pilot laser has dropped cause determined from the physical
below a defined threshold examination.
(SDATRCV-HT) but is not 4 Verify that a signal is present at the cable
so low as to cause a loss of termination and that the signal conforms to the
signal condition. required specifications (e.g. minimum and
maximum power levels). If the signal meets the
required specifications proceed to the next step
below, otherwise locate the source of the signal
problem upstream and repair the problem.
5 Replace the plug or module supporting the
facility.
1The default severity of this condition is Minor if the associated entity was provisioned
with R12.3 or higher software version. For entities provisioned with older software
versions, this condition is raised with the severity setting that was in effect during
provisioning, even after upgrading to R12.3 or higher.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 955
Standing Conditions
956 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
SD-LINK__VECTOR (Link-Degrade
(OSC))
This condition is superseded by SF-LINK__VECTOR. The corresponding SNMP name
for this condition is “signalDegradationonLinkVector”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 957
Standing Conditions
958 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 959
Standing Conditions
960 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 961
Standing Conditions
962 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 963
Standing Conditions
964 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
SELFTEST-DEG (Test-Fault)
The corresponding SNMP name for this condition is “encryptionModuleSelfTestFail”.
SELFTEST-FAIL (Test-Fail)
The corresponding SNMP name for this condition is
“encryptionModuleSelfTestFailCritical”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 965
Standing Conditions
966 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 967
Standing Conditions
968 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM Critical The received signal on the 1 Verify that the DCN facility is provisioned
DCN link carrying the APS correctly and that the correct association exists
signalling information for between the OM FFP and the 2OSCM module
this facility has a loss of supporting the APS signalling exchange.
signal condition. This 2 Verify that the incoming cable of the relevant
condition is applicable to DCN facility is the correct cable and that the
VSM modules. transmit and receive ports are connected to their
proper respective portions of the cable (i.e. that
the fibers are not swapped between transmit and
receive).
3 Verify that the incoming optical cable is firmly
connected to the receive port associated with the
relevant DCN facility and that the connector is
not physically impaired by obstructions, dirt or
component damage. Clean the connector or
replace the cable, plug or module, as appropriate,
depending upon the cause determined from the
physical examination.
4 Verify that a signal is present at the cable
termination and that the signal conforms to the
required specifications (e.g. minimum and
maximum power levels). If the signal meets the
required specifications proceed to the next step
below, otherwise locate the source of the signal
problem upstream (most likely a LOS condition on
an upstream node) and repair the problem.
5 Replace the plug or module supporting the DCN
facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 969
Standing Conditions
970 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 971
Standing Conditions
972 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 973
Standing Conditions
SPEQ-LOCKED (Span-Process
Locked)
The corresponding SNMP name for this condition is “processLockedOutSpeq”.
974 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 975
Standing Conditions
976 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 977
Standing Conditions
978 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 979
Standing Conditions
980 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
SPEQ MJ The required gain value 1 If this is a colorless configuration, check whether there
determined by the is sufficient channel power at the CCM-C96/9 client
automatic span ports. Adjust the power levels, if required.
equalization feature for 2 Review the span equalization provisioning values for
the associated the power per channel, set point and gain calibration
amplifier module is less settings and correct any erroneous values. In particular,
than the minimum verify that the set point and power-per-channel
value supported by that differential is within the minimum allowable gain range
module type. of the amplifier module in use, and adjust the values as
In a colorless necessary to bring the differential within the supported
configuration, this range of gain supported by the amplifier.
alarm may also indicate
insufficient channel 3 Verify that the amplifier module in use is of the correct
power at the CCM- type as determined by the optical network span
C96/9 client ports. engineering plan. Exchange the amplifier module for
one of the correct type if the existing type is found to be
in error (this will require re-provisioning of the amplifier
and its supported entities, and will be service affecting).
4 Verify that any dispersion compensating elements or
optical pads along the incoming signal path are of the
correct type and value and replace any which do not
conform to the engineered values.
5 Progressing upstream towards the optical source,
verify the optical power levels of the signals supplied as
input to the amplifier supporting the entity reporting this
condition. Verify that all optical fiber cables are
correctly attached. At each equipment module, verify
that the optical transmit power of the signal sent
towards the entity reporting the condition is within
specifications and adjust provisioning values found in
error as necessary, or replace any modules which
exceed their specified maximum optical output power
levels.
6 At the optical source(s), verify that the correct optical
source is in use and that it is operating within
specifications. Replace any optical source (module or
pluggable) found to be failed or outside its operating
specifications.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 981
Standing Conditions
982 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1 Verify that the GFP facility which employs the path as a member of its virtually
concatenated bundle is correctly provisioned and is operating in-service normal (“In
Service”).
2 Verify that the far-end GFP facility instance is also correctly and consistently
provisioned relative to the near-end instance, and that it is operating in-service
normal (“In Service”).
3 Verify that the incoming cable is the correct cable and that the transmit and receive
ports are connected to their proper respective portions of the cable (i.e. that the
fibers are not swapped between transmit and receive).
4 Verify that the incoming optical fiber is firmly connected to the receive port
associated with the facility and that the connector is not physically impaired by
obstructions, dirt or component damage. Clean the connector or replace the cable,
plug or module, as appropriate, depending upon the cause determined from the
physical examination.
5 Verify that a signal is present at the cable termination and that the signal conforms
to the required specifications (e.g. minimum and maximum power levels). If the
signal meets the required specifications, proceed to the next step below.
Otherwise, locate the source of the signal problem upstream and repair the
problem.
6 Verify that each intermediate point through which the paths within the bundle pass
are correctly cross-connected.
7 Replace the near-end plug supporting the facility.
8 Replace the far-end plug supporting the facility.
9 Replace the near-end module supporting the facility.
10 Replace the far-end module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 983
Standing Conditions
STS1, CR The path is configured as a 1 Verify that the GFP facility which employs the path
STS3C member of a virtual as a member of its virtually concatenated bundle is
concatenation bundle and correctly provisioned and is operating in-service
the sequence indicator normal (“In Service”).
values were found to be in 2 Verify that the far-end GFP facility instance is also
error. correctly and consistently provisioned relative to the
The most probable causes near-end instance, and that it is operating in-service
of this are: normal (“In Service”) state.
• A difference in the 3 Verify that the incoming cable is the correct cable
provisioned bundle and that the transmit and receive ports are
size, member paths, connected to their proper respective portions of the
or order of member cable (i.e. that the fibers are not swapped between
paths between the transmit and receive).
near and far-end,
4 Verify that the incoming optical fiber is firmly
• A difference in the connected to the receive port associated with the
provisioned properties facility and that the connector is not physically
of the GFP mapping impaired by obstructions, dirt or component
facilities between the damage. Clean the connector or replace the cable,
near and far-end, plug or module, as appropriate, depending upon the
• Impairment of the cause determined from the physical examination.
received signal 5 Verify that a signal is present at the cable
VC4 affecting one or more termination and that the signal conforms to the
of the paths, required specifications (e.g. minimum and
• Mis-connection of maximum power levels). If the signal meets the
cross-connected required specifications proceed to the next step,
paths used to form the otherwise locate the source of the signal problem
virtual concatenation upstream and repair the problem.
bundle at an 6 Verify that each intermediate point through which
intermediate cross- the paths within the bundle pass are correctly cross-
connection point connected.
between the near and
far-end, 7 Replace the near-end plug supporting the facility.
984 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 985
Standing Conditions
986 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 987
Standing Conditions
CH: OCH The client signal 1 Verify that the fiber supplying the
carried by the incoming signal of the client port
optical channel has not been removed, broken,
has failed. severely bent or sustained damage
to an optical connector. If the cable
has accidentally been removed,
replace it. If the cable or either or
both of its connectors is damaged
or exhibits excessive loss, replace
it.
2 Determine if the source of client
signal (i.e. the transponder or
muxponder) has failed or if the
signal has been manually disabled.
If the signal is intentionally
disabled for maintenance
purposes, no further action is
needed. If the module providing the
source of the optical signal has
failed, replace it.
3 If the signal has been
automatically suppressed due to
an upstream failure, no further
corrective actions are needed - the
condition will clear once the
upstream problem has been
corrected.
988 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
SWDX-INHIBIT (Partner-Switch
Inhibit)
The corresponding SNMP name for this condition is “switchToDuplexInhibited”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 989
Standing Conditions
990 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
DCN MN The signal level at the receiver 1 Verify that the facility is provisioned
input after allowing for the correctly and that the high attenuation
expected span loss is such threshold level is set to the intended value.
that the amount of attenuation 2 Verify that the incoming cable carrying the
on the incoming fiber has been facility is the correct cable and that the
determined to exceed the transmit and receive ports are connected to
provisioned threshold level. their proper respective portions of the cable
(i.e. that the fibers are not swapped between
transmit and receive).
3 Verify that the incoming optical fiber cable is
firmly connected to the receive port
associated with the facility and that the
connector is not physically impaired by
OM The signal level detected by obstructions, dirt or component damage.
the receiver for the optical line Clean the connector or replace the cable,
monitor signal on the RSM- plug or module, as appropriate, depending
OLM module, after allowing for upon the cause determined from the physical
the expected span loss, is examination.
such that the amount of
4 Verify that a signal is present at the cable
attenuation on the incoming
termination and that the signal conforms to
fiber has been determined to
the required specifications (e.g. minimum
exceed the provisioned
and maximum power levels)1. If the signal
threshold level.
meets the required specifications proceed to
the next step below, otherwise locate the
source of the signal problem upstream and
repair the problem.
5 Replace the plug or module supporting the
facility.
1To separate the DCN signal from the traffic carrying signals optically multiplexed
together within the line side fiber, it may be necessary to employ optical filters in
addition to any external optical power measuring devices employed to perform
these measurements.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 991
Standing Conditions
1In order to separate the DCN signal from the traffic carrying signals optically
multiplexed together within the line side fiber, it may be necessary to employ optical
filters in addition to any external optical power measuring devices employed to
perform these measurements.
992 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 993
Standing Conditions
994 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-BBE-ODU-HT__15MIN (ODU-BBE
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduBbe”.
T-BBE-OTU-HT__15MIN (OTU-BBE
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOtuBbe”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 995
Standing Conditions
T-BBE-PCS-HT__15MIN (PCS-BBE
15M)
The corresponding SNMP name for this condition is “thres15MinExceededBbePcs”.
T-BBE-TCMA-HT__15MIN (TCM_A-
BBE 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmABbe”.
996 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-BBE-TCMB-HT__15MIN (TCM_B-
BBE 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmBBbe”.
T-BBE-TCMC-HT__15MIN (TCM_C-
BBE 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmCBbe”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 997
Standing Conditions
T-BERCE-FEC-HT__15MIN (BER
Before FEC 15M)
The corresponding SNMP name for this condition is “thres15MinExceededFecBERCE”.
998 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 999
Standing Conditions
1000 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1001
Standing Conditions
1002 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH MN The chromatic 1 Verify that the facility is properly configured and that it
dispersion has been properly set-up. If initial set-up has not yet
compensation been completed, perform the facility set-up process.
adjustment is below the 2 Verify that the threshold level is provisioned correctly.
provisioned threshold Once the threshold value is set correctly, perform a
value. manual chromatic dispersion compensation
adjustment operation on the facility to reset the
compensation level.
3 Verify that the incoming cable is the correct cable and
that the transmit and receive ports are connected to
their proper respective portions of the cable (i.e. that
the fibers are not swapped between transmit and
receive).
4 Verify that the incoming optical fiber is firmly
connected to the receive port associated with the
facility and that the connector is not physically
impaired by obstructions, dirt or component damage.
Clean the connector or replace the cable or plug, as
appropriate, depending upon the cause determined
from the physical examination.
5 Verify that a signal is present at the incoming signal
cable termination and that the signal conforms to the
required specifications (e.g. minimum and maximum
power levels, span attenuation/loss, fiber type,
chromatic dispersion, PMD). If the signal meets the
required specifications proceed to the next step below,
otherwise locate the source of the signal problem
upstream and repair the problem.
6 Replace the module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1003
Standing Conditions
T-CE-FEC-HT__15MIN (FEC-Corrected
15M)
The corresponding SNMP name for this condition is “thres15MinExceededFecCE”.
1004 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH MN The carrier frequency 1 Verify that the facility receive frequency (channel
offset exceeds the assignment) is properly configured, and that it
provisioned higher bound matches the assigned frequency at the far-end
threshold. (source) of the signal.
2 Verify that the threshold level is provisioned
correctly.
3 Verify that the incoming cable is the correct cable and
that the transmit and receive ports are connected to
their proper respective portions of the cable (e.g. that
the fibers are not swapped between transmit and
receive).
4 Verify that the signal path follows the intended routing
and that each module along the path which performs
optical filtering (including ROADMs) is of the correct
type (e.g. that they are of adequate
passband/channel width and spacing).
5 Verify that the incoming optical fiber is firmly
connected to the receive port associated with the
facility and that the connector is not physically
impaired by obstructions, dirt or component damage.
Clean the connector or replace the cable or plug, as
appropriate, depending upon the cause determined
from the physical examination.
6 Verify that a signal is present at the incoming signal
cable termination and that the signal conforms to the
required specifications (e.g. minimum and maximum
power levels, span attenuation/loss, fiber type,
residual chromatic dispersion and PMD). If the signal
meets the required specifications proceed to the next
step below, otherwise locate the source of the signal
problem upstream and repair the problem.
7 Replace the module supporting the facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1005
Standing Conditions
CH MN The carrier frequency 1 Verify that the facility receive frequency (channel
offset exceeds the assignment) is properly configured, and that it
provisioned lower bound matches the assigned frequency at the far-end
threshold. (source) of the signal.
2 Verify that the threshold level is provisioned correctly.
3 Verify that the incoming cable is the correct cable and
that the transmit and receive ports are connected to
their proper respective portions of the cable (e.g. that
the fibers are not swapped between transmit and
receive).
4 Verify that the signal path follows the intended routing
and that each module along the path which performs
optical filtering (including ROADMs) is of the correct
type (e.g. that they are of adequate passband/channel
width and spacing).
5 Verify that the incoming optical fiber is firmly
connected to the receive port associated with the
facility and that the connector is not physically
impaired by obstructions, dirt or component damage.
Clean the connector or replace the cable or plug, as
appropriate, depending upon the cause determined
from the physical examination.
6 Verify that a signal is present at the incoming signal
cable termination and that the signal conforms to the
required specifications (e.g. minimum and maximum
power levels, span attenuation/loss, fiber type,
residual chromatic dispersion and PMD). If the signal
meets the required specifications proceed to the next
step below, otherwise locate the source of the signal
problem upstream and repair the problem.
7 Replace the module supporting the facility.
1006 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-CV-L-HT__15MIN (Line/MS-CV
15M)
The corresponding SNMP name for this condition is “thres15MinExceededSonetLineCV”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1007
Standing Conditions
T-CV-S-HT__15MIN (Sec/RS-CV
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededSonetSectCV”.
T-CVTX-PCS-HT__15MIN (PCS-CV Tx
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededPhysConvCVTX”.
1008 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-DE-PCS-HT__15MIN (PCS-Disparity
Error 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededPhysConvDE”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1009
Standing Conditions
1010 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-ES-L-HT__15MIN (Line/MS-ES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededSonetLineES”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1011
Standing Conditions
1012 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1013
Standing Conditions
T-ES-TCMA-HT__15MIN (TCM_A-ES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduTcmAES”.
T-ES-TCMB-HT__15MIN (TCM_B-ES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduTcmBES”.
1014 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-ES-TCMC-HT__15MIN (TCM_C-ES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduTcmCES”.
T-ESTX-PCS-HT__15MIN (PCS-ES Tx
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededPhysConvESTX”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1015
Standing Conditions
1016 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH MN The latency measured 1 Review the provisioned threshold value and determine
for the facility is below whether it is appropriate to adjust the value beyond
the provisioned that of the measured latency. If so, adjust the
threshold level. provisioned threshold value.
2 Review the provisioning of the facility, including the
type of mapping employed, the type of forward error
correction being applied to the facilities used to
transport the affected signal, and the type of module
used to support the facility. Compare the latency
contributions of each element and determine whether
a change in the provisioning of one or more of these
elements is acceptable, and that the change will
provide a sufficient alteration in the latency of the
signal to meet the service requirements. If so, re-
provision the element(s).
3 Review the network routing of the circuit transporting
the facility proceeding hop by hop along the network
route away from the facility, and repeat the review
described in the step above, applying any relevant
changes. Once the latency has achieved a level
which meets the service requirements, the corrective
action is completed.
4 Review the routing of the network facility used to
transport the signal and determine whether an
alternative routing exists which offers improved
latency characteristics. If an alternate routing is found
which meets the latency requirements, re-configure
the service to use that alternative routing.
5 If none of the above actions achieve an acceptable
level of latency performance, the service
requirements of the signal cannot be met within the
constraints of the existing network.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1017
Standing Conditions
1018 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1019
Standing Conditions
T-LSRTEMP-FHT (Laser-Temperature
High)
The corresponding SNMP name for this condition is “laserTemperatureTooHigh”.
1020 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-LSRTEMP-FLT (Laser-Temperature
Low)
The corresponding SNMP name for this condition is “laserTemperatureTooLow”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1021
Standing Conditions
T-LSRTEMP1-FHT (Laser1-
Temperature High)
The corresponding SNMP name for this condition is “pumpLaser1TempTooHigh”.
1022 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-LSRTEMP1-FLT (Laser1-
Temperature Low)
The corresponding SNMP name for this condition is “pumpLaser1TempTooLow”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1023
Standing Conditions
T-LSRTEMP2-FHT (Laser2-
Temperature High)
The corresponding SNMP name for this condition is “pumpLaser2TempTooHigh”.
T-LSRTEMP2-FLT (Laser2-
Temperature Low)
The corresponding SNMP name for this condition is “pumpLaser2TempTooLow”.
1024 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-LSRTEMP3-FHT (Laser3-
Temperature High)
The corresponding SNMP name for this condition is “pumpLaser3TempTooHigh”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1025
Standing Conditions
T-LSRTEMP3-FLT (Laser3-
Temperature Low)
The corresponding SNMP name for this condition is “pumpLaser3TempTooLow”.
1026 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-LSRTEMP4-FHT (Laser4-
Temperature High)
The corresponding SNMP name for this condition is “pumpLaser4TempTooHigh”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1027
Standing Conditions
T-LSRTEMP4-FLT (Laser4-
Temperature Low)
The corresponding SNMP name for this condition is “pumpLaser4TempTooLow”.
1028 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1If the condition is raised at the client ports of MP-2B4CT modules, this means that the
received optical input power level for the optical lane exceeds the provisioned threshold.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1029
Standing Conditions
1If the condition is raised at the client ports of MP-2B4CT modules, this means that the
received optical input power level for the optical lane is less than the provisioned
threshold.
1030 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1031
Standing Conditions
1032 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
1If the condition is raised at the client ports of MP-2B4CT modules, this means that the
transmitted optical input power level for the optical lane exceeds the provisioned
threshold.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1033
Standing Conditions
1If the condition is raised at the client ports of MP-2B4CT modules, this means that the
transmitted optical input power level for the optical lane is less than the provisioned
threshold.
1034 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1035
Standing Conditions
1036 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
OM MN The power level of 1 Verify that the module and facility are
the optical pump provisioned correctly and that the
signal exceeds PUMPWR-CTRL attribute of the
the maximum facility is set to the correct value for
threshold. the transmission span.
2 Verify that the incoming cable
carrying the facility is the correct
cable and that the transmit and
receive ports are connected to their
proper respective portions of the
cable (i.e. that the fibers are not
swapped between transmit and
receive).
3 Perform the ASE table build process
on the amplifier module (e.g. the
OPR-ASETBL-OM command in
TL1).
4 Verify that a signal is present at the
cable termination and that the signal
conforms to the input power level
specifications. If the signal meets
the required specifications proceed
to the next step below, otherwise
locate the source of the signal
problem upstream and repair the
problem. The upstream problem may
be the result of excessive span
length, excessive span loss or
inadequate launch power from the
far-end.
5 Replace the module supporting the
facility.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1037
Standing Conditions
1038 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-PWRUSED-FHT (Power
Consumption High)
The corresponding SNMP name for this condition is “powerConsumptionHigh”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1039
Standing Conditions
CH MN The round trip 1 Review the provisioned threshold value and determine
delay measured for whether it is appropriate to adjust the value beyond that of
the facility the measured latency. If so, adjust the provisioned
exceeds the threshold value.
provisioned 2 Review the provisioning of the facility, including the type of
threshold level. mapping employed, the type of forward error correction
being applied to the facilities used to transport the affected
signal, and the type of module used to support the facility.
Compare the latency contributions of each element and
determine whether a change in the provisioning of one or
more of these elements is acceptable, and that the change
will provide a sufficient alteration in the latency of the signal
to meet the service requirements. If so, re-provision the
element(s).
3 Review the network routing of the circuit transporting the
facility proceeding hop by hop along the network route away
from the facility, and repeat the review described in the step
above, applying any relevant changes. Once the latency
has achieved a level which meets the service requirements,
the corrective action is completed.
4 Review the routing of the network facility used to transport
the signal and determine whether an alternative routing
exists which offers improved latency characteristics. If an
alternate routing is found which meets the latency
requirements, re-configure the service to use that alternative
routing.
5 If none of the above actions achieve an acceptable level of
latency performance, the service requirements of the signal
cannot be met within the constraints of the existing network.
1040 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
CH MN The round trip delay 1 Review the provisioned threshold value and determine
measured for the facility whether it is appropriate to adjust the value beyond
is below the provisioned that of the measured latency. If so, adjust the
threshold level. provisioned threshold value.
2 Review the provisioning of the facility, including the
type of mapping employed, the type of forward error
correction being applied to the facilities used to
transport the affected signal, and the type of module
used to support the facility. Compare the latency
contributions of each element and determine whether
a change in the provisioning of one or more of these
elements is acceptable, and that the change will
provide a sufficient alteration in the latency of the
signal to meet the service requirements. If so, re-
provision the element(s).
3 Review the network routing of the circuit transporting
the facility proceeding hop by hop along the network
route away from the facility, and repeat the review
described in the step above, applying any relevant
changes. Once the latency has achieved a level which
meets the service requirements, the corrective action
is completed.
4 Review the routing of the network facility used to
transport the signal and determine whether an
alternative routing exists which offers improved
latency characteristics. If an alternate routing is found
which meets the latency requirements, re-configure
the service to use that alternative routing.
5 If none of the above actions achieve an acceptable
level of latency performance, the service requirements
of the signal cannot be met within the constraints of
the existing network.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1041
Standing Conditions
T-SEFS-S-HT__15MIN (Sec/RS-SEFS
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededSonetSectSEFS”.
T-SES-FEC-HT__15MIN (FEC-SES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededFecSES”.
1042 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-SES-L-HT__15MIN (Line/MS-SES
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededSonetLineSES”.
T-SES-ODU-HT__15MIN (ODU-SES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduSES”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1043
Standing Conditions
T-SES-OTU-HT__15MIN (OTU-SES
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOtuSES”.
T-SES-S-HT__15MIN (Sec/RS-SES
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededSonetSectSES”.
1044 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-SES-TCMA-HT__15MIN (TCM_A-
SES 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmASES”.
T-SES-TCMB-HT__15MIN (TCM_B-
SES 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmBSES”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1045
Standing Conditions
T-SES-TCMC-HT__15MIN (TCM_C-SES
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmCSES”.
T-SETX-PCS-HT__15MIN (PCS-Sync
Header Tx 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededPhysConvSETX”.
1046 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1047
Standing Conditions
CH MN The measured signal-to- 1 Verify that the SNR threshold level is provisioned
noise ratio of the correctly.
received signal is below 2 Review the provisioned type of forward error
the provisioned correction used by the facility and ensure that it is
minimum acceptable consistent with the signals path engineering rules.
threshold level.
3 Verify that the incoming optical fiber is firmly
connected to the receive port associated with the
facility and that the connector is not physically
impaired by obstructions, dirt or component damage.
Clean the connector or replace the cable or plug, as
appropriate, depending upon the cause determined
from the physical examination.
4 Verify that a signal is present at the incoming signal
cable termination and that the signal conforms to the
required specifications (e.g. minimum and maximum
power levels, span attenuation/loss, fiber type,
residual chromatic dispersion and PMD). If the signal
meets the required specifications replace the module
supporting the facility.
5 Verify that the upstream signal path follows the
intended routing and that each module along the path
conforms to the engineering specifications of the
supported spans and that they are operating without
error or with abnormal performance levels (i.e. without
any active TCAs). Correct any items (e.g. adjust
provisioning value or replace faulty equipment) which
are operating outside their intended limits. If there are
no upstream elements operating outside of their
engineered specifications, the engineering of one or
more of the spans or of the end-to-end signal path
violates the path requirements and an alternate routing
of the path must be found which conforms to the path
requirements.
1048 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-SUBTEMP-FHT (Temperature 2
High)
The corresponding SNMP name for this condition is “subModuleTempTooHigh”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1049
Standing Conditions
T-UAS-L-HT__15MIN (Line/MS-UAS
15M)
The corresponding SNMP name for this condition is
“thres15MinExceededSonetLineUAS”.
1050 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-UAS-ODU-HT__15MIN (ODU-UAS
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOduUAS”.
T-UAS-OTU-HT__15MIN (OTU-UAS
15M)
The corresponding SNMP name for this condition is “thres15MinExceededOtuUAS”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1051
Standing Conditions
T-UAS-TCMA-HT__15MIN (TCM_A-
UAS 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmAUAS”.
T-UAS-TCMB-HT__15MIN (TCM_B-
UAS 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmBUAS”.
1052 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
T-UAS-TCMC-HT__15MIN (TCM_C-
UAS 15M)
The corresponding SNMP name for this condition is
“thres15MinExceededOduTcmCUAS”.
T-UBE-FEC-HT__15MIN (FEC-UBE
15M)
The corresponding SNMP name for this condition is “thres15MinExceededFecUBE”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1053
Standing Conditions
CH1 CR A tag error occurs when 1 Check the module for any
the received active or passive attacks.
authentication tag does 2 Once any security breach is
not match the resolved, reset the Tag Errors
calculated value. The counter to enable data traffic
TAG-FAIL condition is again.
raised when the tag
error limit is reached.
Consequently, traffic is
interrupted until the Tag
Errors counter is reset.
1054 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
TAMPER (Encryption-Tamper)
The corresponding SNMP name for this condition is “encryptionModuleTamperDetected”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1055
Standing Conditions
<tifalmtype> Meaning
FIRE Fire.
FLOOD Flood.
1056 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
<tifalmtype> Meaning
MISC Miscellaneous.
SMOKE Smoke.
<tifalmtype> Meaning
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1057
Standing Conditions
<tifalmtype> Meaning
FIRE Fire.
FLOOD Flood.
MISC Miscellaneous.
SMOKE Smoke.
1058 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
UTM, NR, NA
UTM-S,
CEM9HU
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1059
Standing Conditions
TIM-ODU (ODU-TIM)
The corresponding SNMP name for this condition is “traceIdentifierMismatchOdu”.
1060 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
TIM-OTU (OTU-TIM)
The corresponding SNMP name for this condition is “traceIdentifierMismatchOtu”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1061
Standing Conditions
TIM-S (Sec/RS-TIM)
The corresponding SNMP name for this condition is “sectionTraceMismatch”.
1062 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
TIM-TCMA (TCM_A-TIM)
The corresponding SNMP name for this condition is “traceIdentifierMismatchOduTcmA”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1063
Standing Conditions
TIM-TCMB (TCM_B-TIM)
The corresponding SNMP name for this condition is “traceIdentifierMismatchOduTcmB”.
1064 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
TIM-TCMC (TCM_C-TIM)
The corresponding SNMP name for this condition is “traceIdentifierMismatchOduTcmC”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1065
Standing Conditions
TURNUP (Initialization)
The corresponding SNMP name for this condition is “turnupCondition”.
1066 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1067
Standing Conditions
VC3 CR The received path signal carries the Provision the path and
un-equipped code in the signal label its associated client
byte. signal mapping at the
This typically means that the far-end intended far-end
path termination point has not been assignment point, or
assigned to carry a payload (i.e. that delete the unused
it is not cross-connected to a signal facility at the near-
source or that no signal is mapped end, as appropriate.
into the path).
UNEQ-P (Path-Unequipped)
The corresponding SNMP name for this condition is “unequippedHigherOrderPath”.
STS1, STS3C, CR The received path signal Provision the path and
STS24C, carries the un-equipped code its associated client
STS48C in the signal label byte. signal mapping at the
This typically means that the intended far-end
far-end path termination point assignment point, or
has not been assigned to carry delete the unused
VC4, VC4C8, a payload (i.e. that it is not facility at the near-
VC4C16 cross-connected to a signal end, as appropriate.
source or that no signal is
mapped into the path).
1068 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
VOACTRL_FAIL (Attenuator-Control
Fail)
The corresponding SNMP name for this condition is “voaControlFail”.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1069
Standing Conditions
If the failure causing this condition results in loss of power to the main
shelf, the alarm will not be reported or logged, as the NE control function
is lost.
Note
1070 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
MOD MN The power unit 1 Verify that the power cables are
input voltage is properly connected and deliver
below the required the required power.
value. 2 Verify that the power units have
not failed, and that the shelf
equipping meets the required
power consumption guidelines.
3 Replace the power unit.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1071
Standing Conditions
1072 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
Ignore any red "1" or "2" LEDs on the FCU module while the WARM-
UP condition is raised, since the modules in slots 1 and 2 are switched
off during this phase.
Note
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1073
Standing Conditions
1074 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Standing Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1075
Transient Conditions
Transient Conditions
Transient conditions report the occurrence of an event. Each transient condition is
reported by means of an autonomous message sent from the Network Element when the
event occurs. Such events do not exist for a defined period of time, so there is no
subsequent point in time at which the condition is deemed to clear, as is the case for
standing conditions.
As a result, there are no clear reports issued subsequent to the notification of a transient
condition. Further, transient conditions are never reported as alarms and may not have
their notification code property modified - they are always reported as transient conditions
with the severity “Not Alarmed”.
Since these conditions do not have a defined interval during which they are deemed
active, they cannot be retrieved. They may, however, be reviewed after the point in time
at which they are issued by retrieval of the corresponding entries within the autonomous
output log buffer, assuming the buffer has not been cleared or the entry over-written.
Please refer to the section “Alarm and Event Nomenclature” on p. 784 for
details about the two names identifying each transient condition.
Note
AMP-APS-DSBLD (Amp-Shutdown
Disabled)
Table 532: AMP-APS-DSBLD (Transient Condition)
AMP-APS-ENBLD (Amp-Shutdown
Enabled)
Table 533: AMP-APS-ENBLD (Transient Condition)
1076 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
COM Alarm profile settings have been This condition is informative and
reset to factory defaults or loaded no corrective action is needed.
from a previously saved file.
COM An attempt to load Verify that the intended alarm profile file is loaded in
alarm profile the standby memory partition and that the file
settings from the contains settings relevant to the current software
standby memory generic running on the NE. Reattempt the updating
partition has failed. process once the correct alarm profile file is loaded
on the standby partition.
COM The process of applying the default This condition is informative and no
severity settings defined within the corrective action is needed.
alarm profile to entities which have
differing values has completed.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1077
Transient Conditions
AUTHPWCHG (Authentication
Changed)
Table 539: AUTHPWCHG (Transient Condition)
BOOT__COMP (Restart-Complete)
Table 540: BOOT__COMP (Transient Condition)
MOD The module has completed a This condition is informative and requires
restart of its active image. no corrective action.
BOOT__FAIL (Restart-Fail)
Table 541: BOOT__FAIL (Transient Condition)
MOD The module failed Reattempt the module restart. If the module fails
to restart its active repeatedly, contact your vendors support
image. representative for further diagnosis and
assistance. Be prepared to provide details on the
module type and inventory related parameters,
such as the hardware revision.
1078 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1079
Transient Conditions
1080 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
SRV-UBR File upload from the NCU to a This condition is informative and
remote FTP server, or file download no corrective action is needed.
from a remote FTP server to the
NCU has completed successfully.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1081
Transient Conditions
SRV-UBR File upload from the NCU to a Check the information entered for the
remote FTP server, or file remote FTP server (IP address, user
download from a remote FTP ID, password).
server to the NCU has failed. Re-attempt the file copy operation
using the correct values.
SRV-UBR File upload from the NCU to a remote This condition is informative
FTP server, or file download from a and requires no corrective
remote FTP server to the NCU is action.
underway.
CPY-MEM-COMPL (Copy-Complete)
Table 549: CPY-MEM-COMPL (Transient Condition)
CPY-MEM-FAIL (Copy-Fail)
Table 550: CPY-MEM-FAIL (Transient Condition)
SRV-UBR File download Review the parameters used and re-attempt the
from a remote memory copy operation using appropriately
FTP server to corrected parameters. Be sure that the specified
the NCU has source and destination memory locations are valid
failed. locations for the type of copy operation being
attempted.
1082 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
CPY-MEM-PRTL (Copy-Start)
Table 551: CPY-MEM-PRTL (Transient Condition)
CRYAUTHFAIL (Encryption-Access
Fail)
Table 552: CRYAUTHFAIL (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1083
Transient Conditions
CRYRTF (Encryption-Defaults)
Table 554: CRYRTF (Transient Condition)
DBACT (Database-Activate)
Table 555: DBACT (Transient Condition)
COM A new copy of the system database This condition is informative and
is being activated, or the system requires no corrective action.
database is being restored from a
backup copy.
DB-BKUP-REPORT (Database-Backup
Report)
Table 556: DB-BKUP-REPORT (Transient Condition)
CH1 The far-end plug has The far-end plug must be replaced.
failed.
1Applicable only to facilities supported by a dual ended type Optojack plug (e.g. SFP-
OD-C or SFP-OD-G).
1084 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
EQLZ-AUTO (Equalize-Auto)
Table 558: EQLZ-AUTO (Transient Condition)
EQLZ-COMPL (Equalize-Complete)
Table 559: EQLZ-COMPL (Transient Condition)
EQLZ-DENY (Equalize-Denied)
Table 560: EQLZ-DENY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1085
Transient Conditions
EQLZ-FAIL (Equalize-Fail)
Table 561: EQLZ-FAIL (Transient Condition)
VCH Equalization process 1 Verify the fibers to the cross-connected C port for the reporting
completed without facility are correct. Ensure the transmit and receive fibers are
being able to adjust connected to the proper side of the connector (the fibers are not
the channel power swapped between transmit and receive).
within the acceptable 2 Verify optical power is present on the receive interface and is
range. within optical specifications (for example, minimum and maximum
power levels). If the optical power does not meet the required
specifications, proceed to the next step. Otherwise locate the
source of the signal problem upstream and repair the problem.
3 Verify the incoming connector is clean. If necessary, replace the
fiber or module.
CNX-WDM Equalization failed on 1 Verify the connection is active and in-service and does not have
the service path. any outages. If there is an outage affecting the connection,
perform the appropriate corrective actions for the conditions
reported by the data plane elements causing the outage(s).
2 Proceeding from the ingress point to the destination, trace the path
taken by the connection through each element of each node. If any
element has an abnormal operating condition reported, address the
reported issue by following the corrective action for the reported
condition. Be sure to review the logs on the relevant nodes for
transient conditions which have been reported since the last
successful connection equalization operation in addition to any
standing conditions reported by the entities.
3 If the connection passes through any equipment which requires
equalization, verify each element has successfully completed its
own equalization procedure. If any equalization procedures of such
elements have failed, re-attempt those operations and perform any
necessary corrective actions until those equalization procedures
complete successfully.
1086 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
EQLZ-PASS (Equalize-Pass)
Table 563: EQLZ-PASS (Transient Condition)
EQLZ-RAMAN (Equalize-Adjust
Raman)
Table 564: EQLZ-RAMAN (Transient Condition)
VCH Channel power was adjusted, due This condition is informative and
to the addition of a channel on the requires no corrective action.
ingress path (network fiber) to
compensate for RAMAN tilt.
EQLZ-RESTORE (Equalize-Restore)
Table 565: EQLZ-RESTORE (Transient Condition)
EQLZ-START (Equalize-Start)
Table 566: EQLZ-START (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1087
Transient Conditions
EQLZ-WAIT (Equalize-Wait(Busy))
Table 567: EQLZ-WAIT (Transient Condition)
1088 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
WDM Connection The Path Analyzer file was This condition is informative and
successfully created. requires no corrective action.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1089
Transient Conditions
TOP The Network Ensure that all of the facilities connecting the
Element's Network Element to adjacent elements are
knowledge of the provisioned and operating correctly and that all of
network topology the required supervisory channel facilities are
has been found to provisioned and operating correctly, and then
be inaccurate or refresh the Network Elements knowledge of the
incomplete. topology by executing the Topology Detection
command on the Network Element.
1090 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FWP-UPDATE (FWP-Update
Complete)
Table 580: FWP-UPDATE (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1091
Transient Conditions
INSTALL__COMPL (Transfer-
Complete)
Table 584: INSTALL__COMPL (Transient Condition)
1092 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
INSTALL__FAIL (Transfer-Fail)
Table 585: INSTALL__FAIL (Transient Condition)
INSTALL__START (Transfer-In
Progress)
Table 586: INSTALL__START (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1093
Transient Conditions
1094 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1095
Transient Conditions
MANWKSWBK (Manual
SwitchToWorking)
Table 591: MANWKSWBK (Transient Condition)
1096 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
MANWKSWPR (Manual
SwitchToProtect)
Table 592: MANWKSWPR (Transient Condition)
MODFCN-COMPL (Connection-Modify
Done)
Table 593: MODFCN-COMPL (Transient Condition)
MODFCN-FAIL (Connection-Modify
Fail)
Table 594: MODFCN-FAIL (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1097
Transient Conditions
MODFCN-START (Connection-Modify
Start)
Table 595: MODFCN-START (Transient Condition)
1098 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
RESTN-COMP (Restoration-Complete)
Table 600: RESTN-COMP (Transient Condition)
RESTN-FAIL (Restoration-Fail)
Table 601: RESTN-FAIL (Transient Condition)
RESTN-START (Restoration-Start)
Table 602: RESTN-START (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1099
Transient Conditions
RESTNNUM-CHANGED (Guaranteed
Path Changed)
Table 603: RESTNNUM-CHANGED (Transient Condition)
RVSN-COMP (Reversion-Complete)
Table 605: RVSN-COMP (Transient Condition)
WDM Traffic has reverted to the normal This condition is informative and no
Tunnel working connection route and is corrective action is needed.
no longer utilizing the protection
route.
1100 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
RVSN-FAIL (Reversion-Fail)
Table 606: RVSN-FAIL (Transient Condition)
RVSN-NOTREADY (Reversion-
NotReady)
Table 607: RVSN-NOTREADY (Transient Condition)
RVSN-READY (Reversion-Ready)
Table 608: RVSN-READY (Transient Condition)
RVSN-START (Reversion-Start)
Table 609: RVSN-START (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1101
Transient Conditions
RVSN-UNKNOWN (Reversion
Unknown)
Table 610: RVSN-UNKNOWN (Transient Condition)
RVSN-WTR (Wait-to-Revert)
Table 611: RVSN-WTR (Transient Condition)
WDM The failure of the working connection has This condition is informative
Tunnel been cleared, and the service has entered and no corrective action is
the wait to restore hold-off time, after needed.
which, the traffic will revert from the
protection connection back to the normal
working connection, assuming no failures
or other protection state causing changes
occur.
1102 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
SPEQDC-DISABLED (Span-Auto
Compensate)
Table 614: SPEQDC-DISABLED (Transient Condition)
SPEQDC-ENABLED (Span-Dynamic
Compensate)
Table 615: SPEQDC-ENABLED (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1103
Transient Conditions
SPGAIN-DYNAMIC (Span-Dynamic
GainAdjust)
Table 619: SPGAIN-DYNAMIC (Transient Condition)
SPEQ The optical power level of the received signal This condition is
at the amplifier has changed by an amount informative and no
sufficient to cause the automatic span corrective action is
equalization process to re-assess the needed.
required gain equalization settings affecting
the optical line.
1104 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1105
Transient Conditions
SWACT (Software-Activate)
Table 624: SWACT (Transient Condition)
SRV-UBR The system software has been This condition is informative and no
activated from STBY area. corrective action is needed.
SWACT__FAIL (Software-Activate
Fail)
Table 625: SWACT__FAIL (Transient Condition)
1106 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
SWDX-COMP (Partner-Switch
Complete)
Table 626: SWDX-COMP (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1107
Transient Conditions
SWITCH__COMPL (Switch-Complete)
Table 629: SWITCH__COMPL (Transient Condition)
SWITCH__FAIL (Switch-Fail)
Table 630: SWITCH__FAIL (Transient Condition)
MOD The module did not 1 Resolve any other conditions at this
respond to the firmware module/NE which may be causing
activation request. the activation failure.
2 Re-issue the activation request.
SWITCH__REJECT (Switch-Reject)
Table 631: SWITCH__REJECT (Transient Condition)
SWITCH__START (Switch-In
Progress)
Table 632: SWITCH__START (Transient Condition)
1108 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
SYSRES__RELOAD (NCU-Restart)
Table 633: SYSRES__RELOAD (Transient Condition)
T-BBE-ODU-HT__1DAY (ODU-BBE
Day)
Table 634: T-BBE-ODU-HT__1DAY (Transient Condition)
T-BBE-OTU-HT__1DAY (OTU-BBE
Day)
Table 635: T-BBE-OTU-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1109
Transient Conditions
T-BBE-PCS-HT__1DAY (PCS-BBE
Day)
Table 636: T-BBE-PCS-HT__1DAY (Transient Condition)
T-BBE-TCMA-HT__1DAY (TCM_A-BBE
Day)
Table 637: T-BBE-TCMA-HT__1DAY (Transient Condition)
1110 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-BBE-TCMB-HT__1DAY (TCM_B-BBE
Day)
Table 638: T-BBE-TCMB-HT__1DAY (Transient Condition)
T-BBE-TCMC-HT__1DAY (TCM__C-
BBE Day)
Table 639: T-BBE-TCMC-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1111
Transient Conditions
T-CE-FEC-HT__1DAY (FEC-Corrected
Day)
Table 641: T-CE-FEC-HT __1DAY (Transient Condition)
1112 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1113
Transient Conditions
T-CVTX-PCS-HT__1DAY (PCS-CV Tx
Day)
Table 645: T-CVTX-PCS-HT__1DAY (Transient Condition)
1114 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-DE-PCS-HT__1DAY (PCS-Disparity
Error Day)
Table 646: T-DE-PCS-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1115
Transient Conditions
1116 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1117
Transient Conditions
T-ES-TCMA-HT__1DAY (TCM_A-ES
Day)
Table 653: T-ES-TCMA-HT __1DAY (Transient Condition)
1118 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-ES-TCMB-HT__1DAY (TCM_B-ES
Day)
Table 654: T-ES-TCMB-HT__1DAY (Transient Condition)
T-ES-TCMC-HT__1DAY (TCM_C-ES
Day)
Table 655: T-ES-TCMC-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1119
Transient Conditions
T-ESTX-PCS-HT__1DAY (PCS-ES Tx
Day)
Table 656: T-ESTX-PCS-HT__1DAY (Transient Condition)
T-SEFS-S-HT__1DAY (Sec/RS-SEFS
Day)
Table 657: T-SEFS-S-HT __1DAY (Transient Condition)
1120 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-SES-L-HT__1DAY (Line/MS-SES
Day)
Table 659: T-SES-L-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1121
Transient Conditions
T-SES-ODU-HT__1DAY (ODU-SES
Day)
Table 660: T-SES-ODU-HT__1DAY (Transient Condition)
T-SES-OTU-HT__1DAY (OTU-SES
Day)
Table 661: T-SES-OTU-HT __1DAY (Transient Condition)
1122 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-SES-S-HT__1DAY (Sec/RS-SES
Day)
Table 662: T-SES-S-HT__1DAY (Transient Condition)
T-SES-TCMA-HT__1DAY (TCM_A-SES
Day)
Table 663: T-SES-TCMA-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1123
Transient Conditions
T-SES-TCMB-HT__1DAY (TCM_B-SES
Day)
Table 664: T-SES-TCMB-HT__1DAY (Transient Condition)
T-SES-TCMC-HT__1DAY (TCM_C-SES
Day)
Table 665: T-SES-TCMC-HT__1DAY (Transient Condition)
1124 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-SETX-PCS-HT__1DAY (PCS-Sync
Header Tx Day)
Table 666: T-SETX-PCS-HT__1DAY (Transient Condition)
T-UAS-L-HT__1DAY (Line/MS-UAS
Day)
Table 667: T-UAS-L-HT __1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1125
Transient Conditions
T-UAS-ODU-HT__1DAY (ODU-UAS
Day)
Table 668: T-UAS-ODU-HT__1DAY (Transient Condition)
T-UAS-OTU-HT__1DAY (OTU-UAS
Day)
Table 669: T-UAS-OTU-HT__1DAY (Transient Condition)
1126 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
T-UAS-TCMA-HT__1DAY (TCM_A-UAS
Day)
Table 670: T-UAS-TCMA-HT__1DAY (Transient Condition)
T-UAS-TCMB-HT__1DAY (TCM_B-UAS
Day)
Table 671: T-UAS-TCMB-HT__1DAY (Transient Condition)
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1127
Transient Conditions
T-UAS-TCMC-HT__1DAY (TCM_C-UAS
Day)
Table 672: T-UAS-TCMC-HT__1DAY (Transient Condition)
CH1 The Tag Errors counter was This condition is informative and requires
reset. no corrective action.
1128 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Transient Conditions
COM The local time of day clock value has been This condition is
changed in accordance with a user command. informative and no
This condition is not reported if the time of day further action is
clock is adjusted via values received when the required.
Network Time Protocol is used to synchronize
the local time of day clock to a remote NTP
server.
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1129
Transient Conditions
1130 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Database Change Events
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1131
Database Change Events
1132 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
Database Change Events
FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 1133
Database Change Events
1134 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A