CYLINDER UNIT

No.GCH15010

SERVICE MANUAL R744

Cylinder Unit
[Model Name]

EHPT20Q-VM2EA Note:
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CONTENTS

1. REFERENCE MANUAL ................................... 2

2. SAFETY NOTICES .......................................... 3
3. SPECIFICATIONS ............................................ 4
4. PART NAMES AND FUNCTIONS .................. 5
5. OUTLINES AND DIMENSIONS ....................... 6
6. WIRING DIAGRAM ......................................... 8
7. FIELD WIRING ............................................... 11
8. WATER SYSTEM DIAGRAM ......................... 12
9. CONTROLS ................................................... 14
10. TROUBLESHOOTING ................................... 36
11. DISASSEMBLY PROCEDURE ...................... 51
MAIN REMOTE 12. SERVICE AND MAINTENANCE ................... 76
CONTROLLER
PARTS CATALOG (GCB15010)
Cylinder Unit
 1 REFERENCE MANUAL

OUTDOOR UNIT'S SERVICE MANUAL

Service Ref. Service Manual No.

QUHZ-W40VA GHH15010

GCH15010 2
 2 SAFETY NOTICES
Please read the following safety precautions carefully.

WARNING: CAUTION:
Precautions that MUST be observed to prevent injuries or death. Precautions that MUST be observed to prevent damage to unit.

Intended use
‡This product is designed and intended for domestic.
‡This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children
should be supervised to ensure they DO NOT play with the appliance or its associated controls.

This Installation Manual along with the Operational Manual should be left with the product after installation for future reference.
Mitsubishi Electric is NOT responsible for the failure of locally-supplied parts.

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WARNING
Mechanical
The cylinder unit and outdoor unit MUST not be installed, disassembled, relocated, altered or repaired by the user. Ask an authorised installer or technician. If the unit
is installed improperly or modified after installation by the user water leakage, electric shock or fire may result.
The outdoor unit should be securely fixed to a hard level surface capable of bearing its weight.
The cylinder unit should be positioned on a hard level surface capable of supporting its filled weight to prevent excessive sound or vibration.
Do not position furniture or electrical appliances below the outdoor unit or cylinder unit.
The discharge pipework from the emergency devices of the cylinder unit should be installed according to local law / regulations.
Only use accessories and replacement parts authorised by Mitsubishi Electric. These should only be fitted by a qualified technician.
Electrical
All electrical work should be performed by a qualified technician according to local regulations and the instructions given in this manual.
The units MUST be powered by a dedicated power supply and the correct voltage and circuit breakers MUST be used.
Wiring should be in accordance with national wiring regulations. Connections MUST be made securely and without tension on the terminals.
Earth unit correctly.
General
Keep children and pets away from both the cylinder unit and outdoor unit.
Do not use the hot water produced by the heat pump directly for drinking or cooking. This could cause illness to the user.
Do not stand on the units.
Do not touch switches with wet hands.
Annual maintenance checks on both the cylinder unit and the outdoor unit should be conducted by a suitable qualified person.
Do not place containers with liquids on top of the cylinder unit. If they leak or spill onto the cylinder unit damage to the unit and/or fire could occur.
Do not place any heavy items on top of the cylinder unit or the outdoor unit.
The use of any refrigerant other than that specified for the system will cause mechanical failure or system malfunction or unit breakdown. In the worst case, this
could lead to a serious impediment to securing product safety.
In heating mode, to avoid the heat emitters being damaged by excessively hot water, set the target flow temperature to a minimum of 2ºC below the maximum
allowable temperature of all the heat emitters.

CAUTION
Use clean water that meets local quality standards on the primary circuit.
The outdoor unit should be installed in an area with sufficient airflow according to the diagrams in the outdoor unit installation manual.
The cylinder unit should be located inside to minimise heat loss.
Water pipe-runs on the primary circuit between outdoor and indoor unit should be kept to a minimum to reduce heat loss.
Ensure condensate from outdoor unit is piped away from the base to avoid puddles of water.
Remove as much air as possible from the primary and secondary (potable) circuits.
Refrigerant leakage may cause suffocation. Provide ventilation in accordance with EN378-1.
Be sure to wrap insulation around the piping. Direct contact with the bare piping may result in burns.
Never put batteries in your mouth for any reason to avoid accidental ingestion.
Battery ingestion may cause choking and/or poisoning.
Install the unit on a rigid structure to prevent excessive sound or vibration during operation.
Do not transport the cylinder unit with water inside the thermal store tank. This could cause damage to the unit.
If power to the cylinder unit is to be turned off (or system switched off) for a long time, the water should be drained.
. potable water.
If unused for a long period, before operation is resumed, secondary (potable) circuit should be flushed through with
Preventative measures should be taken against water hammer, such as installing a Water Hammer Arrestor on the primary water circuit, as directed by the manufacturer.

GCH15010 3
 3 SPECIFICATIONS

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0RGHOQDPH EHPT20Q-VM2EA
Modes Space & DHW heating
Nominal thermal store tank volume 200 L
Overall unit dimensions 1600 × 595 × 680 mm (Height × Width × Depth)
Weight (empty) 77 kg
Weight (full) 283 kg
Primary expansion vessel Nominal volume 18 L
(Accessory item) Charge pressure 1.0 bar (100 kPa)
Safety device Water circuit Control thermistor (THW1) 42 - 72°C
(Thermal store tank) Control thermistor (THW3) 80 °C
Pressure relief valve (2 No. devices) 3.0 bar (300 kPa)
Flow sensor Min. flow 1.3 L/min
Manual reset thermostat 90 °C
Booster heater Manual reset thermostat 90 °C
Thermal Cut-out 121 °C
(for dry run prevention)
Primary circuit circulating Thermal store and space heating Grundfos Solar PML 25-145 180
pump Hot water supply Grundfos Solar PML 25-145 180
Connections Primary circuit φ 22.0
Secondary (potable) circuit φ 22.0
Target temperature range Space heating Flow temperature *1 25 - 60 °C
Room temperature 10 - 30 °C
DHW supply maximum temperature 40 - 70 °C
Guaranteed operating range Ambient *2 0 - 35 °C
（80％RH)
Outdoor temperature - 15 - 35 °C
Electrical data Control board Power supply (Phase, voltage, frequency) 230V N∼ 50 Hz
Current 12.8 A
Breaker (Local supply) 20 A
Booster heater Power supply (Phase, voltage, frequency) 230V N∼ 50 Hz
Capacity 2 kW
Current 8.7 A
Breaker 16 A
Sound power level 40 dB(A)
Maximum secondary (potable) water supply pressure 10 bar (1 MPa)
Maximum primary working pressure 2.5 bar (250 kPa)
Minimum primary working pressure 1.0 bar (100 kPa)
*1 Depending on the ambient conditions, it may not reach the set temperature.
*2 The cylinder's environment MUST be frost-free.

GCH15010 4
4 PART NAMES AND FUNCTIONS

ŰComponent Parts
EHPT20Q-VM2EA
10
11 No. Part name EHPT20Q-VM2EA
10
B A DHW outlet pipe
A B Cold water inlet pipe
C C Water pipe (Space heating return connection)
D Water pipe (Space heating flow connection)
E E Water pipe (Flow from heat pump connection)
F F Water pipe (Return to heat pump connection)
1 Control and electrical box
D
2 Main controller
6 1 3 Booster heater with thermostat
4 3-way valve
5 Manual thermostat
18 6 Manual air vent (above tank)
7 Manual air vent (above pump A)
9 8 Drain valve (Primary circuit)
9 Manometer
2 31 10 Primary pressure relief valve (3bar)
11 Automatic air vent
4 12 Flow sensor 1 (For space heating)
13 Flow sensor A (Secondary (Potable) circuit)
5 13 14 Flow sensor B (Primary circuit)
15 Strainer valve
7
3 16 Water circulation pump A (For hot water supply to plate heat exchanger)
17 Pump valve
18 Primary thermal store tank
12 19 Plate heat exchanger (Water - Water)
16
25 20 Water circulation pump 1 (For thermal store and space heating)
15 21 THW1 (Flow water temp. thermistor)
19
22 THW2 (Return water temp. thermistor)
14
23 Drain cock (HEX) (Secondary (Potable) circuit)
26
24 Drain cock (HEX) (Primary circuit)
25 Drain cock (Booster heater)
20 26 Drain cock (For pump A)
27 THW5A (Stored water temp. thermistor (upper))
24 23 28 THW5B (Stored water temp. thermistor (lower))
8 29 THW3 (Flow water temp. thermistor 2 (to tank))
30 THW4 (DHW supply temp. thermistor)
31 Electrical isolation pipe
32 Primary expansion vessel (Accessory item) —
33 Drain pipe (Local supply) —
34 Tundish (Accessory item) —
<Note> 35 Isolating valve (Local supply) —
Make sure to correctly install the Mitsubishi Electric Accessory 36 Magnetic filter (Local supply) (Recommended) —
Parts (e.g. Primary expansion vessel, Tundish and Filling loop) 37 Strainer (Local supply) —
in the field. 38 Filling loop (Ball valves, check valves and flexible hose) (Accessory item) —
39 Thermo mix valve (recommended) (Local supply) —

GCH15010 5
 5 OUTLINES AND DIMENSIONS
5-1. Technical Drawings

<Unit: mm>

680
Presser relief valve 595
Presser relief

100
Rc1/2 Air vent Rc1/2 valve
90

93
Manometer
Main controller
Handle
1600

Front panel

<Left side> <Front> <Right side> <Back side>

547.5
542.5

512.5

502.5
457.5
405.8

0 0

B
F
A
430.6 438.1

513.1 ④ 503.1

568.1
533.1 ⑤ ⑥
① ② ③
568.1
578.1 D C
0
55
115

52.5
189.2

102.5

<Top>

Letter Pipe and cable description Connection size/type Pipe or cable length (Max.)
A DHW outlet connection 22 mm/Compression —
B Cold water inlet connection 22 mm/Compression —
C Space heating return connection 22 mm/Compression 65 m
D Space heating flow connection 22 mm/Compression 65 m
E Flow from heat pump connection (No plate heat exchanger) 22 mm/Compression 15 m
F Return to heat pump connection (No plate heat exchanger) 22 mm/Compression 15 m
① Booster heater inlet (Power cable 230 V) Run booster heater cable —
② Main power inlet (Power cable 230 V) Run power cable —
③ Cylinder unit - outdoor unit cable (Power cable 230V) Run cylinder unit -outdoor unit cable 15 m
④ Output cable inlet Run output cable —
⑤ Signal input cable inlet Run signal input cables and remote sensor wires —
⑥ Wireless receiver and Wi-Fi interface cable inlet Run wireless receiver cable and ecodan Wi-Fi interface (option) cable —

< Table 5.1 >

GCH15010 6
5-2. Service access diagrams
a
Service access
Parameter Dimension (mm)
a 300
b 150
c (distance behind unit not visible
b b
in the right figure) 10

d 500

Sufficient space MUST be left for the provision of discharge pipework as detailed
in National and Local Building Regulations.

The cylinder unit must be located indoors and in a frost-free environment, for
example in a utility room, to minimise heat loss from stored water. d

Service access

GCH15010 7
 6 WIRING DIAGRAM
<How to use TBO.1>
6-1-1 Cylinder unit WIRING DIAGRAM <EHPT20Q-VM2EA> Connect them using either way as shown below.
Tool
Power supply 1 Tool
to Booster heater 2
CNPWM
~/N 230V 50Hz (WHT) F1 4
L N 1 Conductor
3 6
(1) (3)
3
Conductor
F2 CN01
ECB CNP1 (WHT) Outline view Top view
(WHT)
1 X1
2 4 M
1~
WHT
BLK

MP1 3
BHC2 1 TBO.1 F1
5 A1 X3 F2
1 6.3A 250V 10A 250V
M
1~
BLK

2 1
2WV2b
CN01 2
CNPWM3 (WHT) 4
2 6 A2 (RED) 1 CNP1
1 (WHT) 6
WHT

BLK

3
BLK

BHC1 1 5 A1 CNPA CN3C 1

3 (RED) (YLW) 2
1 XA
M 1 CNPA
1~ (RED)
3 3
MPA
2 6 A2
1 X4 TAB1
1 TBO.1
BLU

BLU

M
WHT/No.1
WHT/No.2

1~ 2
3WV 5 3 LED1
CNV1
(WHT) 4
TBO.1
X13
3 1
M 1
1~ 4 SW4 CN1A
BH1 BHF BHT 2WV2a 6 (WHT) 4
CNOUT 1
WHT

WHT

(WHT) CNPWM 1
2 1 (WHT) 3
CNBHT 2 SW3
4 1
(BLK) CNV1 CNPWM3 1
4 8
2 1
CNBC (WHT) 1
(RED) 3
3
(GRY) CNOUC 5
(BLU) LED2
2 1
CNBH 1 SW2
LED3
3
(WHT) CNRF 1 Wireless receiver
3 8 (Option)
1 (WHT) 5
CNBHT
(BLK) CNBHT 1 CN105 1 WiFi adapter
SW1 (Option)
(BLK) (RED) 5
1
4 1 8 1
4 CNIT
CNOUT 2 CNBH (BLU) 5
CNBC (WHT)
(GRY) (WHT) LED4 CN108
4 7
1
CNOUC 1 1 CNBC
3
(BLU)
SD memory
X6 3 3 (GRY) card
1
3 CN2A
CN22 (BLU)
5 (BLU) 1 1 1 1
1 1
7 2 4 6 8 10 12 14 1 2
CNBH 1 3 5 7 9 11 13 2 4 4 5 5 CN20
(WHT) 5
XBL XBN TBI.1 (RED)

CN2B CNW3 CNW12 CNW5

TBI.1 (YLW) (BLU) (RED) (WHT)
1 2 3 4 5 6 7 8 9 10 11 12 13 14
CNW12
TAB1

CNW3

CNW5
(WHT)

CN22
(RED)

(RED)
(BLU)

CN20

(BLU) Power supply To outdoor unit

~/N 230V 50Hz
1.Symbols used in wiring diagram are,
1 2 1 5 1 5 1 5 1 2 :connector, : terminal block. WHT
2.Indoor unit and outdoor unit connecting WHT CIRCUIT
wires have polarities, make sure to match BREAKER
terminal numbers (S1, S2, S3) for correct 1
TB1 L N TB2 S1 S2 S3
t° t° t° t° t° t° t° wirings, CN01 2
controller

WHT
3.Since the outdoor unit side electric wiring (WHT) 4

WHT
WHT
Main

TH1
IN6

IN1

IN8

IN9

BLK
IN10

THW3

THW4

THW1

THW2

THW5A

THW5B

BLK
may change, be sure to check the outdoor 6
unit electric wiring diagram for service. BLK
XBL BLK

WHT
Symbol Name Symbol Name INDOOR CONTROLLER (FTC) XBN WHT
TB1 Terminal block <Power supply> TH1 Thermistor (Room temp.)(Option) TBO.1 Terminal block <Outputs> 1 5 A1
TB2 Terminal block <Outdoor unit> THW1 Thermistor (Flow water temp.) TBI.1 Terminal block <Signal Inputs>
ECB Earth leakage circuit breaker for booster heater THW2 Thermistor (Return water temp.) F1 Fuse (T10AL250V) OUC
MP1 Water circulation pump 1 THW3 Thermistor (Flow water (to tank) temp.) F2 Fuse (T6.3AL250V)
2 6 A2
(Thermal store & space heating) THW4 Thermistor (DHW supply temp.) SW1-4 DIP switch *See Table 3
RED

RED

MPA Water circulation pump A (Hot water supply) THW5A Thermistor (Stored water (upper) temp.) X1-13 Relay
3WV 3-way valve THW5B Thermistor (Stored water (lower) temp.) XBL Relay for outdoor unit
2WV2a 2-way valve (For Zone 1)(Local supply) CN3C 1
IN1 Room thermostat 1 (Local supply) XBN Relay for outdoor unit (YLW) 2 2
2WV2b 2-way valve (For Zone 2)(Local supply) IN6 Room thermostat 2 (Local supply) LED1 Power supply OUT
WHT
BHT Thermostat for booster heater IN8 Electric energy meter 1 (Local supply) CNOUT 2
LED2 Power supply (Main controller) (WHT) 4
BHF Thermal fuse for booster heater IN9 Electric energy meter 2 (Local supply) LED3 Communication (Outdoor unit)
WHT

BH1 Booster heater 1 IN10 Heat meter (Local supply) LED4 Reading or writing data to SD card
CNOUC 1
(BLU) 3
BHC1 Contactor for booster heater CNPWM Pump speed control signal for MP1
BHC2 Contactor for booster heater protection CNPWM3 Pump speed control signal for MPA
OUT Thermostat for outdoor unit CN108 SD card connector CN1A 1
(WHT) Flow sensor 1
OUC Contactor for outdoor unit Flow sensor 1 For space heating 4
Flow sensor A Potable side CN2A 1
Table 1 Signal Inputs Flow sensor A
Flow sensor B Primary side (BLU)
Name Terminal block Connector Item OFF (Open) ON (Short) 4
IN1 TBI.1 3-4 — Room thermostat 1 input Refer to SW2-1 in<Table 3 DIP Switch Functions>. CN2B 1
(YLW) Flow sensor B
IN6 TBI.1 1-2 — Room thermostat 2 input Refer to SW3-1 in<Table 3 DIP Switch Functions>. 4
IN8 TBI.1 5-6 — Electric energy meter 1
IN9 TBI.1 7-8 — Electric energy meter 2 Refer to installation manual.
IN10 TBI.1 9-10 — Heat meter

Table 2 Outputs
Name Terminal block Connector Item OFF ON
OUT1 ー CNP1 Water circulation pump1 output (Space heating & DHW) OFF ON
OUT3 TBO.1 1-2 — 2-way valve 2b output *1 OFF ON
OUT4 ー CNV1 3-way valve output Heating DHW
OUT6 ー CNBH 1-3 Booster heater output OFF ON
OUT13 TBO.1 3-4 — 2-way valve 2a output *1 OFF ON
OUTA ー CNPA Water circulation pump A output OFF ON
OUTB ー — Relay for outdoor unit OFF ON
Do not connect to the terminals that are indicated as “ー“ in the “Terminal block” field.
*1. For 2-zone valve ON/OFF control.

GCH15010 8
6-1-2 Electrical Connection
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WULFLW\EXLOGXS
Breaker abbreviation Meaning
ECB Earth leakage circuit breaker for booster heater
‡The outdoor unit can only be powered via Cylinder unit.
TB1 Terminal block 1
‡&RQQHFWLRQVVKRXOGEHPDGHWRWKHterminals as indicated in the figures to the
TB2 Terminal block 2 left EHORZ
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⑥

A Locally supplied wiring should be inserted through the inlets situated on the
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⑦ ① ② ④③ ⑤ B Wiring should be fed down the left hand side of the control and electrical box
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⑦ ① ②⑥ ④③ ⑤ C 7KHZLUHVVKRXOGEHLQVHUWHGLQGLYLGXDOO\WKURXJKWKHFDEOHLQOHWVon the
control board)LJXUH
3XOO RXW WKH FRQWURO ER[ ③ 5HPRWHVHQVRUZLUH
and run wires shown as ④ 6LJQDOLQSXWFDEOH
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:L)LLQWHUIDFHRSWLRQ3$&:)(FDEOH
⑥ 2XWSXWcable
D &RQQHFWWKHSRZHUFDEOHIRUWKH&\OLQGHUXQLWWR7%…①
① 3RZHU cable
E Connect the outdoor unit – cylinder unit connecting cable to TB2 …②
② &\OLQGHUXQLW2XWGRRU unit cable
) Connect the power cable for the booster heater to ECB …⑦
⑦ 3RZHU cable for Booster heater

‡0DNHVXUHWKDW(&%LV21*1
1RWH
TB1 ,QVWDOODQearth ‡ 2n completion of wiring, ensure main controller cable is connected to
TB2
cable longer than the relay connector
RWKHUFDEOHV
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WKHWHVWEXWWRQ

① ②
WARNING
When confirming the operation of the ECB, make sure that the ECB can
ECB be turned ON/OFF by the power lever before pressing the test button.
If the ECB cannot be turned ON/OFF by the power lever, stop using the
ECB and replace it.
ECB

3RZHU
OHYHU

)LJXUH!

GCH15010 9
6-2 DIP Switch Functions OFF ON
1

Located on the FTC printed circuit board are 4 sets of small white switches SW4
known as DIP switches. The DIP switch number is printed on the circuit board 6
1
next to the relevant switches. The word ON is printed on the circuit board and on
the DIP switch block itself. To move the switch you will need to use a pin or the SW3
corner of a thin metal ruler or similar.
8
1
DIP switch settings are listed in the table below.
Before changing any switch settings, ensure the power supplies to both cylinder SW2
unit and outdoor unit are turned OFF. 8
1

Before changing the DIP switch setting, confirm that the power supply earth SW1
cable is securely connected and prevent the FTC from being applied with static
electricity (e.g. touch a case body etc.). Otherwise, it may cause a failure of the 8

FTC due to the static electricity.

Default settings:
DIP switch Function OFF ON
Indoor unit model
SW1 SW1-1 — — — OFF
SW1-2 — — — OFF
SW1-3 — — — OFF
SW1-4 — — — OFF
SW1-5 — — — OFF
SW1-6 — — — OFF
SW1-7 — — — OFF
SW1-8 Wireless remote controller WITHOUT Wireless remote controller WITH Wireless remote controller OFF
SW2 SW2-1 Room thermostat1 input (IN1) logic change Zone1 operation stop at thermostat short Zone1 operation stop at thermostat open OFF
SW2-2 — — — OFF
SW2-3 — — — OFF
SW2-4 — — — OFF
Automatic switch to backup heat source operation
SW2-5 Inactive Active *1 OFF
(When outdoor unit stops by error)
SW2-6 — — — OFF
SW2-7 — — — OFF
SW2-8 — — — OFF
SW3 SW3-1 Room thermostat 2 input (IN6) logic change Zone2 operation stop at thermostat short Zone2 operation stop at thermostat open OFF
SW3-2 — — — OFF
SW3-3 — — — OFF
SW3-4 Electric energy meter WITHOUT Electric energy meter WITH Electric energy meter OFF
SW3-5 — — — OFF
SW3-6 2-zone valve ON/OFF control Inactive Active OFF
SW3-7 — — — OFF
SW3-8 Heat meter WITHOUT Heat meter WITH Heat meter OFF
SW4 SW4-1 — — — OFF
SW4-2 — — — OFF
SW4-3 — — — OFF
SW4-4 Indoor unit only operation (during installation work) *2 Inactive Active OFF
SW4-5 Emergency mode (Heater only operation) Normal Emergency mode (Heater only operation) OFF *3
SW4-6 — — — OFF

Note: *1. For safety reasons, this function is not available for certain errors.
(In that case, system operation MUST be stopped and only the water circulation pump keeps running.)
*2. Space heating and DHW can be operated only in indoor unit, like an electric boiler. (Refer to Installation manual "5.4 Indoor unit only operation". )
*3. If emergency mode is no longer required, return the switch to OFF position.

Automatic switch to backup heat source operation

Back-up heat source operation (*1) will automatically run when the outdoor unit stops abnormally. To enable the function, switch DIP SW 2-5 to ON.

To clear the fault(s), reset the power breaker on the indoor unit.
<Applicable error codes (*2)>
E6 to E9, EC, FC, FD, U1 to U4, UP
(*1) Prolonged running of the back-up operation may affect the life of the heat source.
(*2) For safety reasons, this function is not available for certain faults. (System operation must be stopped and only pump keeps running.)

GCH15010 10
 7 FIELD WIRING
Breaker abbreviation Meaning
ECB Earth leakage circuit breaker for booster heater
TB1 Terminal block 1
TB2 Terminal block 2

Outdoor unit powered via cylinder unit

<1 phase> Cylinder unit
Tightening torque
TB1 TB1 2.0 ~ 2.5 Nm
Power L TB2 2.0 ~ 2.5 Nm
supply Wiring
Earth circuit ECB 1.3 ~ 1.7 Nm
~/N leakage breaker N
230 V circuit or earth 2.0 ~ 2.5 Nm
50 Hz breaker Isolating
*1 switch

Outdoor unit
TB2
S1 S1

S2 Isolating switch S2

S3 S3

ECB
Power L For
supply Wiring booster
~/N circuit heater
230 V breaker N (Primary circuit)
50 Hz or
Isolating
switch

Electrical connections 1 phase

*1. Current sensitivity 10 mA, operating time 0.1 s.
If the installed earth leakage circuit breaker does not have an over-current protection function, install a breaker with that function along the same power line.

Description Power supply Capacity Breaker Wiring

Booster heater (Primary circuit) 230V N~ 50 Hz 2 kW 16 A *2 *3 3 × 2.5 mm²

Cylinder unit power supply ~/N 230 V 50 Hz

Cylinder unit input capacity
*2 16 A
Main switch (Breaker)
Wiring Cylinder unit power supply (including earth cable) 3 × Min. 2.5
Wiring No. × size (mm²) Cylinder unit - Outdoor unit (including earth cable) *4 4 × Min. 2.5
Cylinder unit L - N *5 230 V AC
Circuit rating Cylinder unit - Outdoor unit S1 - S2 *5 230 V AC
Cylinder unit - Outdoor unit S2 - S3 *5 24 V DC
*2. A breaker with at least 3.0 mm contact separation in each pole shall be provided.
The breaker shall be provided to ensure disconnection of all active phase conductors of the supply.
*3. Use a breaker with an over-current protection function.
*4. Max. 15 m
*5. The values given in the table above are not always measured against the ground value.

Note: 1. Wiring size MUST comply with the applicable local and national codes.
2. Cylinder unit/outdoor unit connecting cables shall not be lighter than polychloroprene sheathed flexible cable. (Design 60245 IEC 57)
Cylinder unit power supply cables shall not be lighter than polychloroprene sheathed flexible cable. (Design 60227 IEC 53)
3. Install an earth longer than other cables.
4. Please keep enough output capacity of power supply for each heater. The lack of the power supply capacity may possibly cause chattering.

GCH15010 11
8 WATER CIRCUIT DIAGRAM
*1 Refer to the following section [Local system].

(+37490($!
㻖䠖 Locally suSSlieG 
Water SLSe
Outlet DHW
 11 

 
*
    *
27
22
3D
12
9 17 16 29*
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1. Plate heat exchanger 12. Manual air vent 25. Electrical isolation pipe
2. Booster heater with thermostat 13. Drain valve (Primary circuit) 26. Manual thermostat
3. Drain cock (Primary circuit) 14. Strainer valve 27. Non-return valve
4. Drain cock (Secondary (Potable) circuit) 15. Flow sensor 1 (For space heating) 28. Filling loop (Accessory item)
5. Pump valve 16. Flow sensor A (Secondary (Potable) circuit) 29. Primary expansion vessel (Accessory item)
6. Water circulation pump 1 17. Flow sensor B (Primary circuit) 30. Discharge pipe (Local supply)
(For thermal store and space heating) 18. Primary thermal store tank 31. Tundish (Accessory item)
7. Water circulation pump A 19. THW1 (Flow water temp. thermistor) 32. Isolating valve (Local supply)
(For hot water supply to plate heat exchanger) 20. THW2 (Return water temp. thermistor) 33. Thermo mix valve (recommended) (Local supply)
8. 3-way valve 21. THW3 (Flow water temp. thermistor 2 (to tank)) 34. Magnetic filter (recommended) (Local supply)
9. Manometer 22. THW4 (DHW supply temp. thermistor) 35. Strainer (Local supply)
10. Primary pressure relief valve 23. THW5A (Stored water temp. thermistor (upper))
11. Automatic air vent 24. THW5B (Stored water temp. thermistor (lower))

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Note:
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Model name EHPT20Q-VM2EA

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GCH15010 12
Local system
1-zone temperature control 1-zone temperature control (2-zone valve ON/OFF control)
Zone1 Zone1

1
1 Zone2
3

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Filling the System (Primary Circuit) IMPORTANT<Air discharging of pump A>

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Note: Make sure to turn OFF the booster heater power supply before filling the PDQXDODLUYHQWDERYHSXPS$WRSUHYHQW
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Always use a new filling loop with double check valve when filling the
primary circuit to avoid back flow contamination of water supply. Note: If the air is not sufficiently discharged, hot water is not supplied and an
Do not use an old filling loop. error occurs. Continue to discharge the air until smooth delivery of hot
water.
Do Not turn ON the system until the system is fully charged of water.

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Freezing temperature [°C]

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0
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-25 0 10 20 30 40 50
Filling the cylinder unit (Secondary (Potable) circuit)
Anti-freeze concentration [%]
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Draining the cylinder unit

WARNING:DRAINED WATER MAY BE VERY HOT
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GCH15010 13
 9 CONTROLS

9-1. Main Controller

<Main controller parts>

Letter Name Function

A Screen Screen in which all information is displayed
B Menu Access to system settings for initial set up and
A modifications.
C Back Return to previous menu.
D Confirm Used to select or save. (Enter key)
E Power/Holiday If system is switched off pressing once will turn
system on. Pressing again when system is
switched on will enable Holiday Mode. Holding the
button down for 3 secs will turn the system off. (*1)
F1 F2 F3 F4 F1-4 Function keys Used to scroll through menu and adjust settings.
Function is determined by the menu screen visible
on screen A.

E *1
When the system is switched off or the power supply is disconnected, the
cylinder unit protection functions (e.g. freeze stat function) will NOT oper-
ate. Please beware that without these safety functions enabled the cylinder
unit and installation may potentially become exposed to damage.
B C D

<Main screen icons>

11 14 13 10 Icon Description
1 2
1 Heat pump ‘Heat pump’ is running.

Defrosting.
Emergency heating.
2 Electric heater When this icon is displayed the ‘Electric heaters’
9 (booster heater) are in use.
3 Target Target flow temperature
12 temperature Target room temperature
Compensation curve
3 4 OPTION Pressing the function button below this icon will dis-
8 play the option screen.
5 + Increase desired temperature.
6 - Decrease desired temperature.
7 Z1 Z2 Pressing the function button below this icon switches
between Zone1 and Zone2.
7 Information Pressing the function button below this icon displays
the information screen.
8 Space heating Heating mode
mode Zone1 or Zone2
6 5 4
9 DHW mode Domestic hot water heating mode
Main screen 10 Holiday mode When this icon is displayed ‘Holiday mode’ activated.
11 Timer is activated.
Prohibited
Server control is activated.
Stand-by
Stopped
Operating
12 Current Current room temperature
temperature Current water temperature of thermal store tank
13 The Menu button is locked or the switching of the
operation modes between DHW and Heating opera-
tions are disabled in the Option screen.(*2)

14 SD memory card is inserted. Normal operation.

SD memory card is inserted. Abnormal operation.

*2 To lock or unlock the Menu, press the BACK and CONFIRM keys
simultaneously for 3 seconds.

GCH15010 14
9-2. Setting the Main Controller
After the power has been connected to the outdoor and cylinder units (See chapter 7) the initial system settings can be entered via the main controller .

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0DLQFRQWUROOHUZLOODXWRPDWLFDOO\VWDUWXS:DLWDSSUR[LPDWHO\one minute whilst the control menus load.
:KHQWKHFRQWUROOHULVUHDG\DEODQNVFUHHQZLWKDOLQHUXQQLQJDFURVVWKHWRSZLOOEHGLVSOD\HG
5. Press button E (Power) (refer to page WRWXUQRQWKHV\VWHP%HIRUHWXUQLQJRQWKHV\VWHPSHUIRUPLQLWLDOVHWWLQJVDVLQVWUXFWHGEHORZ

9-3. Main Settings Menu

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UHGXFHWKHULVNRIXQWUDLQHGHQGXVHUVDOWHULQJWKHVHWWLQJVDFFLGHQWDOO\WKHUHDUH
two access levels to the main settings; and the service section menu is password
protected.

User Level – Short press

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displayed but without the edit function. This will enable the user to view current
settings but NOT change the parameters.

Installer Level – Long press

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with all functionality available.

The following items can be viewed and/or edited (dependent on access level). Main menu
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Long Press
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General Operation
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ź
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GCH15010 15
<Main Controller Menu Tree>
Unrestricted access
Initial Installer only
Main screen
Long press
F1 Information
F4 Option F1 Forced DHW ON ( )/OFF
F2 DHW ON ( )/Prohibited ( )/Timer ( )
Menu F3 Heating ON ( )/Prohibited ( )/Timer ( )
F4 Consumed electrical energy

Short Press Delivered energy

Main
menu DHW supply max. temp.
Main DHW supply max. temp. drop
menu F2 ( EDIT)
DHW DHW max. operation time
Long Press Hot Water (DHW) DHW mode restriction
<See section> DHW storage volume

F1 (Zone1) Room temp.( ) / Flow temp.( ) / Compensation curve( )

Heating F3 (PREVIEW) Compensation curve preview

<See section>
F4 ( EDIT) Compensation curve edit Zone1 F2 F3 Curve parameters
F4 Adjustment

F4 Schedule2 period setting screen1 F2 F3 Term setting F4 save

( EDIT)
F4 Schedule timer preview
Day
Time select
Zone1
select
F1 Temp.setting save
Zone1/2 select

F4 Schedule timer preview Time select

Schedule2 period Heating Zone2 Day
preview screen Schedule1 select
Temp.setting save
Schedule timer
<See section> F4 Schedule timer preview
Day Time select
select
save
Schedule1/2 select DHW
F4 Schedule timer preview Time select
Zone1 Day
select
F1 Temp.setting save
Zone1/2 select

Heating F4 Schedule timer preview

Day
Time select
Zone2
Schedule2 select
Temp.setting save

F4 Schedule timer preview

Day
select Time select
save
DHW

DHW Active/Non active

Heating Active/Non active

Holiday Zone1 Heating room temp.

F1 F2 Zone1/2 select
mode F3 Holiday menu
<See section> ( EDIT) Zone2 Heating room temp.

Date/Time yyyy/mm/dd/hh:mm
Summer time OFF/ON
Temp. display OFF/Room/Tank/Room&Tank
Contact number
Initial Time display hh:mm/hh:mm AM/AM hh:mm
settings °C/°F °C/°F
<See section> Sensor setting TH1/Main RC/
Room RC zone select Room RC1-8/ “Time/
Zone1 Zone”
Room sensor settings Time setting
Select Time/Zone
F1 F2 Sensor setting
Zone1/2 select
Sensor setting
Sensor setting TH1/Main controller/
Room RC1-8/ “Time/
Zone2 Zone”
Time setting
Select Time/Zone
Sensor setting
<Continued to next page.>

GCH15010 16
<Main Controller Menu Tree>
Unrestricted access
Installer only
Initial

Main screen Long press

Menu
Short Press
Main
menu
Main
menu
Manual operation
Long Press
Service Function settings
Password
protected
Thermistor adjustment
<See section>
Economy settings for pump ON/OFF
Delay
Auxiliary settings
Electric heater (Heating) ON/OFF
Delay

Heat source setting Standard (Heat pump & electric heater)/Heater (Electric heater only)
Pump speed
Min.temp.
Operation settings Heating Flow temp.range
operation Max.temp.
Mode
Room temp.control
Interval
ON/OFF
H/P thermo diff.adjust Lower limit
Upper limit
Mode
Flow rate setting(Heating)
Flow rate
Flow t.
Freeze stat function
Outdoor ambient temp.

Electric heater Booster heater 1 capacity

capacity
Energy monitor Water pump input Pump 1
settings Delivered energy adjustment
Electric energy meter
Heat meter
Running information
Thermistor reading
Summary of settings
Error history
Password protection
Main controller Yes/No
Manual reset
FTC Yes/No
SD Main RC F1 F2 F3 Select download data
SD card
Main RC SD F1 F2 F3 Select upload data

<Continued from the previous page.>

GCH15010 17
9-4. Service Menu
The service menu provides functions for use by installer or service engineer. It is NOT intended the home owner alters settings within this menu. It is for this reason
password protection is required to prevent unauthorised access to the service settings.

The factory default password is "0000".

Follow the procedure described in General Operation for the set up operation.

The service menu is navigated using the F1 and F2 buttons to scroll

through the functions. The menu is split across several screens and is
comprised of the following functions;
1.  Manual operation
2.  Function settings
3.  Thermistor adjustment
4.  Auxiliary settings
5.  Heat source setting
6.  Pump speed
7.  Operation settings
8.  Energy monitor settings
9.  External input settings
10. Running information
11. Thermistor reading
12. Summary of settings
13. Error history
14. Password protection
15. Manual reset
16. SD card

Many functions can not be set whilst the indoor unit is running. The installer should turn off the unit before trying to set these functions. If the installer attempts to
change the settings whilst the unit is running the main remote controller will display a reminder message prompting the installer to stop operation before continu-
ing. By selecting “Yes” the unit will cease operation.

<Manual operation>
During the filling of the system the water circulation pump and 3-way valve can be manually overridden
using manual operation mode.
When manual operation is selected a small timer icon appears in the screen. The function selected will
only remain in manual operation for a maximum of 2 hours. This is to prevent accidental permanent
override of the FTC.

Ź([DPSOH
Pressing F3 /D button will switch manual operation mode ON for the main 3-way valve. When filling of Selected Running Error
indication
the thermal store tank is complete the installer should access this menu again and press F3 /D to
deactivate manual operation of the part. Alternatively after 2 hours manual operation mode will no
longer be active and FTC will resume control of the part. Manual operation menu screen

Manual operation and heat source setting can not be selected if the system
is running. A screen will be displayed asking the installer to stop the system
before these modes can be activated.
The system automatically stops 2 hours after the last operation.

<Function settings>
Function Setting allows the setting of auto recovery after power failure only.

1. From the service menu use F1 and F2 to highlight Function Setting.

2. Press CONFIRM.
3. Ensure the Ref address and unit number are displayed to the right.
4. Press CONFIRM.
5. Use F3 and F4 to highlight either 1/2/3 (see below).
Note: Changes can ONLY be made to Mode 1.
6. Press CONFIRM.

Mode 1 Setting number meanings

1 - Power failure automatic recovery NOT available
2 - Power failure automatic recovery AVAILABLE
(Approx 4-minute delay after power is restored.)
3 - NO FUNCTION

GCH15010 18
<Thermistor adjustment>
This function allows adjustments to be made to the thermistor readings from
-10 – 10°C in 0.5°C intervals.
THW1: Thermistor (Flow water temp.)
THW2: Thermistor (Return water temp.)
THW3: Thermistor (Flow water temp.(to tank))
THW4: Thermistor (DHW supply temp.)
THW5A: Thermistor (Stored water temp.(upper))
THW5B: Thermistor (Stored water temp. (lower))
THW6: Thermistor (Zone1 flow temp.)
THW7: Thermistor (Zone1 return temp.)
THW8: Thermistor (Zone2 flow temp.)
THW9: Thermistor (Zone2 return temp.)
THWB1: Thermistor (Boiler flow temp.)
THWB2: Thermistor (Boiler return temp.)

Note : THW6-9,THWB1-B2 can not be adjusted.

<Auxiliary settings>
This function is used to set the parameters for any auxiliary parts used in the system

Menu subtitle Function/ Description

Economy settings for Water pump stops automatically a specified period of time from when operation is
pump finished.
Delay Time before pump switches off*1
Electric heater To select "WITH booster heater (ON)" or "WITHOUT booster heater (OFF)" in
(Heating) Heating mode.
Delay The minimum time required for the booster heater to turn ON after Heating mode
has started.
*1. Decreasing "time before pump switched off" may increase the duration of stand-by in Heating mode.
Auxiliary settings menu screen

Economy settings for pump

1. From the Auxiliary settings menu highlight Economy Settings for water circulation pump.
2. Press CONFIRM.
3. The economy settings for water circulation pump screen is displayed.
4. Use button F1 to switch the economy settings ON/OFF.
5. Use buttons F3 and F4 to adjust the time the water circulation pump 1 will run. (3 - 60 minutes)

Economy settings for pump screen

Electric heater (Heating)

1. From the Auxiliary settings menu highlight Electric heater (Heating).
2. Press CONFIRM.
3. The Electric heater (Heating) screen is displayed.
4. Press F1 button to switch the function ON/OFF.
5. Use F3 and F4 buttons to adjust the time period of heat pump only operation
before the booster heater will assist in space heating. (5 -180 minutes)

Electric heater (Heating) screen

GCH15010 19
<Heat source setting>
The default heat source setting is heat pump and booster heater present in
the system to be operational. This is referred to as Standard operation on the
menu.

Heat source setting screen

<Pump speed>
1. From the Service menu highlight Pump speed.
2. Press CONFIRM.
3. The Pump speed screen is displayed.
4. Use F2 and F3 buttons to set the pump speed of the water circulation pump
between 1 and 5.

Pump speed setting screen

GCH15010 20
<Operation settings>
Heating operation
This function allows operational setting of flow temperature range from the Ecodan and also the time interval at which the FTC collects and processes data for the auto
adaptation mode.

1. Heating operation for auto adaptation mode

Menu subtitle Function Range Unit Default
Flow temp. range Minimum temp. To minimize the loss by frequent ON and OFF in mild outdoor ambient 25 - 45 ºC 40
temperature seasons.
Maximum temp. To set max. possible flow temperature according to the type of heat emitters. 35 - 60 ºC 50
Room temp. control Mode Setting for Room temp. control Normal/ -- Normal
At Fast mode, target outlet water temperature is set higher than the one Fast
set at normal mode. This reduces the time to reach the target room-
temperature when the room temperature is relatively low.*
Interval Selectable according to the heat emitter type and the materials of floor (i.e. 10 ~ 60 mins. 10
radiators, floor heating-thick, -thin concrete, wood, etc.)
Heat pump thermo diff.adjust On/Off To minimize the loss by frequent ON and OFF in mild outdoor ambient- On/Off — On
temperature seasons.
Lower limit Prohibits heat pump operation until the flow temperature drops below the íí ºC í
target flow temperature plus lower limit value.
Upper limit Allows heat pump operation until the flow temperature rises above the +3 - +15 ºC 
target flow temperature plus upper limit value.
< Heating operation(Room temp.control table) >
Note:
1. The minimum flow temperature that prohibits heat pump operation is 20ºC.
2. The maximum flow temperature that allows heat pump operation equals to the maximum temperature set in the Flow temp. range menu.
* Fast mode is not most efficient and will result in increased running cost when compared to normal mode.

2.Heating operation for auto adaptation, compensation curve, and flow temp. control
Menu subtitle Function Range Unit Default
Flow rate setting Mode Auto mode automatically selects a flow rate from 3 to 7 L/min appropriate Auto/ — Auto
for effective operation according to Room temp. control. Manual mode Manual
targets Flow rate setting value.
※Select Manual mode except for Room temp. control.
Flow rate Select the target circulation flow rate for heating at Manual mode. 3-8 L/min 7
※Be aware of the shortage of required flow rate for each heat emitters.

Note: Recommended flow rate setting at Manual mode is listed below.

・When the Flow temp. is high (e.g. radiator) recommended flow rate is low
・When the Flow temp. is low (e.g. underfloor heating) recommended flow rate is high.
・Low flow rate setting with low flow temp. may cause frequent ON/OFF operation of pump.

Freeze stat function

Menu subtitle Function/ Description
Freeze stat function An operational function to prevent the water circuit from freezing when outdoor ambient temperature drops.
Flow t. The target outlet water temperature at water circuit when operating in Freeze stat function. *2
Outdoor ambient temp. Minimum outdoor ambient temperature which freeze stat function will begin to operate,
(3 - 20ºC) or choose**. If asterisk (**) is chosen freeze stat function is deactivated. (i.e. primary water freeze risk)"

*1. When the system is turned off, freeze stat function is not enabled.
*2. Flow t. is fixed to 20°C and unchangeable.

GCH15010 21
<Energy monitor settings>
1. General description
End user can monitor accumulated*1 ‘Consumed electrical energy’ and ‘Delivered energy’ in each operation mode*2 on the main controller.
*1 Monthly and Year to date
*2 - DHW operation
- Space heating

Refer to “9-3. Main Settings Menu” for how to check the energy, and “6-2. DIP switch Functions” for the details on DIP-SW setting.
Either one of the following two method is used for monitoring.
Note: The method 1 should be used as a guide. If greater accuracy is required, then method 2 should be used.

(1) Calculation internally

Electricity consumption is calculated internally based on the energy consumption of outdoor unit, electric booster heater, pump1 and other auxiliaries.
Produced heat is calculated internally by multiplying delta T (Flow and Return temp.) and flow rate measured by the factory fitted sensors.
Set the electric booster heater capacity and water pump(s) input according to indoor unit model. (Refer to the menu tree in “9-3. Main Settings Menu”)

Booster heater Pump1*1

Default 2kW ***(factory fitted pump)

EHPT20Q-VM2EA 2kW ***

*1 "***" displayed in the energy monitor setting mode means the factory fitted pump is connected as pump 1 so that the input is automatically calculated.
When anti-freeze solution (propylene glycol) is used for primary water circuit, set the produced energy adjustment if necessary.
For further detail of above, refer to “9-3. Main Settings Menu”.
Note: Consumed electric energy of pump A is automatically calculated by the system.

(2) Actual measurement by external meter (locally supplied)

FTC has external input terminals for 2 ‘Electric energy meters’ and a ‘Heat meter’.
If two ‘Electric energy meters’ are connected, the 2 recorded values will be combined at the FTC and shown on the main controller.
(e.g. Meter 1 for main power line, Meter 2 for booster heater power line)
Refer to the [Signal inputs] section in “6. WIRING DIAGRAM” for more information on connectable electric energy meter and heat meter.

Ɣ Connectable electric energy meter and heat meter

ƒ Pulse meter type Voltage free contact for 12VDC detection by FTC (TBI.1 5, 7 and 9 pin have a positive voltage.)
ƒ Pulse duration Minimum ON time: 40ms
Minimum OFF time: 100ms
ƒ Possible unit of pulse 0.1 pulse/kwh 1 pulse/kwh 10 pulse/kwh
100 pulse/kwh 1000 pulse/kwh
Those values can be set by the main remote controller. (Refer to the menu tree in "9-3. Main Settings Menu".)

GCH15010 22
2. Settings using the main remote controller
In this menu, all parameters required to record the consumed electrical energy and the delivered heat
energy which is displayed on the main remote controller can be set. The parameters are an electric
heater capacity, supply power of water pump and heat meter pulse.

Follow the procedure described in General Operation for the set up operation.

For Pump 1, *** can be also set besides this setting.

In the case *** is selected, the system acknowledges "factory fitted pump" is selected.

Energy monitor settings menu screen

<Running information>
This function shows current temperature and other data of main component parts
of the indoor unit.

1. From the Service menu highlight Running information.

2. Press CONFIRM.
3. Press F3 and F4 buttons to set the Ref. address. *1
4. Use the function buttons to enter index code for the component to be viewed.
(See the Table 9-4-1 for component index codes.)
5. Press CONFIRM.
*1 For multiple outdoor units control system only.

<Thermistor reading>
This function shows the current readings of thermistors located on the water circuit

Thermistor Description Thermistor Description

TH1A Zone 1 room temperature THW6 Zone 1 flow water temperature
TH1B Zone 2 room temperature THW7 Zone 1 return water temperature
THW1 Flow water temp. thermistor THW8 Zone 2 flow water temperature
THW2 Return water temp. thermistor THW9 Zone 2 return water temperature
THW3 Flow water temp. thermistor 2 (to tank) THWB1 Boiler flow water temperature
THW4 DHW supply temp. thermistor THWB2 Boiler return water temperature
THW5A Stored water temp. thermistor (upper)
THW5B Stored water temp. thermistor (lower)
TH7 Ambient (outdoor) temperature

GCH15010 23
<Summary of settings>
This function shows the current installer/user entered settings.
Abbreviation Explanation Abbreviation Explanation
HWtemp DHW supply max. temp. Hroom 1 Heating target room temperature
HWdrop DHW supply max. temp. drop Hroom 2 Heating target room temperature
HWtime DHW max operation time Hflow 1 Heating target flow temperature
NO HW DHW mode restriction Hflow 2 Heating target flow temperature
HWset DHW operation mode (Normal) Croom 1 Cooling target room temperature
HWvol DHW storage volume Croom 2 Cooling target room temperature
Z1 mode Operation mode Cflow 1 Cooling target flow temperature
- HER (Heating room temperature) Cflow 2 Cooling target flow temperature
- HE (Heating flow temperature) FSflow Freeze stat function flow temperature
- HCC (Heating compensation curve) FSout Freeze stat function ambient temperature
Z2 mode Operation mode
- HER (Heating room temperature)
- HE (Heating flow temperature)
- HCC (Heating compensation curve)

<Error history>
Error history allows the service engineer to view previous Error codes, the unit
address and the date on which they occurred. Up to 16 Error codes can be stored
in the history the most recent Error event is displayed at the top of the list.

1. From the service menu select Error history

2. Press CONFIRM.
Please see chapter 10-4. for error code diagnosis and actions.

To delete an Error history item;

1. From Error history screen press F4 button (Rubbish bin icon)
2. Then press F3 button (Yes).

<Password protection>
Password protection is available to prevent unauthorised access to the service
menu by untrained persons.

1. From the service menu use F1 and F2 buttons to scroll through list until
Password protection is highlighted.
2. Press CONFIRM.
3. When password input screen is displayed use buttons F1 and F2 to move left
and right between the four digits, F3 to lower the selected digit by 1, and F4 to
increase the selected digit by 1.
4. When you have input your password press CONFIRM.
Password input screen
5. The password verify screen is displayed.
6. To verify your new password press button F3.
7. Your password is now set and the completion screen is displayed.

Password verify screen

GCH15010 24
Resetting the password
If you forget the password you entered, or have to service a unit somebody else
installed, you can reset the password to the factory default of 0000.

1. From the main settings menu scroll down the functions until Service Menu is
highlighted.
2. Press CONFIRM.
3. You will be prompted to enter a password.
4. Hold down buttons F3 and F4 together for 3 secs
5. You will be asked if you wish to continue and reset the password to default set-
ting.
6. To reset press button F3.
7. The password is now reset to 0000. Completion screen

<Manual reset>
Should you wish to restore the factory settings at any time you should use the
manual reset function. Please note this will reset ALL functions to the factory de-
fault settings.

1. From the service menu use F1 and F2 buttons to scroll through list until Manual
Reset is highlighted.
2. Press CONFIRM.
3. The Manual reset screen is displayed.
4. Choose either Manual Reset for FTC or Main remote controller.

5. Press F3 button to confirm manual reset of chosen device.

<SD card>
The use of an SD memory card simplifies the main remote controller settings in the
field.
*Ecodan service tool (for use with PC tool) is necessary for the setting.

SD → Main RC
1. From the SD card setting use F1 and F2 buttons to scroll through list until
“SD → Main RC” is highlighted.
2. Press CONFIRM.
3. Press F3 and F4 buttons to set the Ref. address. *1
4. Use F1, F2 and F3 buttons to select a menu to write to the main remote control-
ler.
5. Press CONFIRM to start downloading.
6. Wait for a few minutes until “Complete!” appears.
*1 For multiple outdoor units control system only.

Main RC → SD
1. From the SD card setting use F1 and F2 buttons to scroll through list until
Main RC → SD is highlighted.
2. Press CONFIRM.
3. Press F3 and F4 buttons to set the Ref. address. *1
4. Use F1, F2 and F3 buttons to select a menu to write to the SD memory card.
5. Press CONFIRM to start uploading.
6. Wait for a few minutes until “Complete!” appears.
*1 For multiple outdoor units control system only.

GCH15010 25
<Table 9-4-1>
Request
Request content Range Unit
code
154 Water circulation pump 1 - Accumulated operating time (after reset) 0 - 9999 10 hours
158 Water circulation pump A - Accumulated operating time (after reset) 0 - 9999 10 hours
162 Indoor unit - DIP SW1 setting information Refer to detail contents described hereinafter. —
163 Indoor unit - DIP SW2 setting information Refer to detail contents described hereinafter. —
164 Indoor unit - DIP SW3 setting information Refer to detail contents described hereinafter. —
165 Indoor unit - DIP SW4 setting information Refer to detail contents described hereinafter. —
166 Indoor unit - DIP SW5 setting information Refer to detail contents described hereinafter. —
175 Indoor unit - Output signal information Refer to detail contents described hereinafter. —
176 Indoor unit - Input signal information Refer to detail contents described hereinafter. —
190 Indoor unit - Software version 1st 4 digits Refer to Note below. —
191 Indoor unit - Software version last 4 digits Refer to Note below. —
340 Water circulation pump 1 - Accumulated operating time reset — —
344 Water circulation pump A - Accumulated operating time reset — —
504 Indoor unit - Zone 1 room temp. (TH1A) –39 - 88 °C
506 Indoor unit - Return water temp. (THW2) –39 - 110 °C
507 Indoor unit - Zone 2 room temp. (TH1B) –39 - 88 °C
508 Indoor unit - Stored water temp. (lower)(THW5B) –39 - 110 °C
510 Indoor unit - Outside air temp. (TH7) –39 - 88 °C
511 Indoor unit - Flow water temp. (THW1) –39 - 110 °C
533 Indoor unit - Flow water temp. (THW3) –39 - 110 °C
534 Indoor unit - DHW supply temp. (THW4) –39 - 110 °C
535 Indoor unit - Stored water temp. (upper)(THW5A) –39 - 110 °C
540 Flow rate for space heating (Flow sensor 1) 0 - 255 0.1L/min.
541 Flow rate of the secondary (Potable) circuit (Flow sensor A) 0 - 255 0.1L/min.
542 Flow rate of the primary circuit (Flow sensor B) 0 - 255 0.1L/min.
Displays postponement code.
550 Indoor unit - Error postponement history 1 (latest) —
("– –" is displays if no postponement code is present.)
551 Indoor unit - Operation control at time of error 0 Standard, 1 Heater —
0 OFF, 1 DHW, 2 Heating
552 Indoor unit - Operation mode at time of error —
5 Freeze protection, 6 Operation stop, 7 Defrost
553 Indoor unit - Output signal information at time of error Refer to detail contents described hereinafter —
554 Indoor unit - Input signal information at time of error Refer to detail contents described hereinafter —
555 Indoor unit - Zone 1 room temp. (TH1A) at time of error –39 - 88 °C
556 Indoor unit - Zone 2 room temp. (TH1B) at time of error –39 - 88 °C
558 Indoor unit - Flow water temp. (THW1) at time of error –39 - 110 °C
559 Indoor unit - Return water temp. (THW2) at time of error –39 - 110 °C
560 Indoor unit - Stored water temp.(lower) (THW5) at time of error –39 - 110 °C
0 Failure thermistor is none, 1 TH1A, 2 TH2, 3 THW1, 4 THW2,
567 Indoor unit - Failure (P1/L5) thermistor 5 THWB1, 6 THW5B, 7 THWB2, 8 TH1B, 9 THW3, A THW6, —
B THW7, C THW8, D THW9, E THW4, F THW5A
0 No operated flow switch, 1 Flow switch 1, 2 Flow switch 2,
569 Operated Flow switch / Flow sensor at time of failure (L7) —
3 Flow switch 3, 4 Flow sensor 1, 5 Flow sensor B
571 Flow rate for space heating at time of error (Flow sensor 1) 0 - 255 0.1L/min.
572 Indoor unit - Flow water temp. (THW3) at time of error –39 - 110 °C
573 Indoor unit - DHW supply temp. (THW4) at time of error –39 - 110 °C
574 Indoor unit - Stored water temp. (upper)(THW5A) at time of error –39 - 110 °C
0 Failure flow sensor is none,
1 Flow sensor 1,
575 Indoor unit - Failure (LF) folw sensor —
2 Flow sensor A,
3 Flow sensor B
0 Failure pump is none,
576 Indoor unit - Failure (LU) pump 1 Water circulation pump 1, —
2 Water circulation pump A
578 Flow rate of the secondary (Potable) circuit (Flow sensor A) at time of error 0 - 255 0.1L/min.
579 Flow rate of the primary circuit (Flow sensor B) at time of error 0 - 255 0.1L/min.

Note
Request codes 103 to 105 indicate error histories of both indoor and outdoor units.
As only four digits can be displayed at one time the software version number is displayed in two halves.
Enter code 190 to see the first four digits and code 191 to see the last four digits.
For example software version No. 5.01 A000, when code 190 is entered 0501 is displayed, when code 191 is entered A000 is displayed.

GCH15010 26
Indoor unit switch setting display (Request code: 162 to 166)

0: OFF 1: ON 0: OFF 1: ON
SW1, SW2, SW3, SW4, SW5 SW1, SW2, SW3, SW4, SW5
Display Display
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
0 0 0 0 0 0 0 0 00 00 0 0 0 0 0 0 1 0 00 40
1 0 0 0 0 0 0 0 00 01 1 0 0 0 0 0 1 0 00 41
0 1 0 0 0 0 0 0 00 02 0 1 0 0 0 0 1 0 00 42
1 1 0 0 0 0 0 0 00 03 1 1 0 0 0 0 1 0 00 43
0 0 1 0 0 0 0 0 00 04 0 0 1 0 0 0 1 0 00 44
1 0 1 0 0 0 0 0 00 05 1 0 1 0 0 0 1 0 00 45
0 1 1 0 0 0 0 0 00 06 0 1 1 0 0 0 1 0 00 46
1 1 1 0 0 0 0 0 00 07 1 1 1 0 0 0 1 0 00 47
0 0 0 1 0 0 0 0 00 08 0 0 0 1 0 0 1 0 00 48
1 0 0 1 0 0 0 0 00 09 1 0 0 1 0 0 1 0 00 49
0 1 0 1 0 0 0 0 00 0A 0 1 0 1 0 0 1 0 00 4A
1 1 0 1 0 0 0 0 00 0B 1 1 0 1 0 0 1 0 00 4B
0 0 1 1 0 0 0 0 00 0C 0 0 1 1 0 0 1 0 00 4C
1 0 1 1 0 0 0 0 00 0D 1 0 1 1 0 0 1 0 00 4D
0 1 1 1 0 0 0 0 00 0E 0 1 1 1 0 0 1 0 00 4E
1 1 1 1 0 0 0 0 00 0F 1 1 1 1 0 0 1 0 00 4F
0 0 0 0 1 0 0 0 00 10 0 0 0 0 1 0 1 0 00 50
1 0 0 0 1 0 0 0 00 11 1 0 0 0 1 0 1 0 00 51
0 1 0 0 1 0 0 0 00 12 0 1 0 0 1 0 1 0 00 52
1 1 0 0 1 0 0 0 00 13 1 1 0 0 1 0 1 0 00 53
0 0 1 0 1 0 0 0 00 14 0 0 1 0 1 0 1 0 00 54
1 0 1 0 1 0 0 0 00 15 1 0 1 0 1 0 1 0 00 55
0 1 1 0 1 0 0 0 00 16 0 1 1 0 1 0 1 0 00 56
1 1 1 0 1 0 0 0 00 17 1 1 1 0 1 0 1 0 00 57
0 0 0 1 1 0 0 0 00 18 0 0 0 1 1 0 1 0 00 58
1 0 0 1 1 0 0 0 00 19 1 0 0 1 1 0 1 0 00 59
0 1 0 1 1 0 0 0 00 1A 0 1 0 1 1 0 1 0 00 5A
1 1 0 1 1 0 0 0 00 1B 1 1 0 1 1 0 1 0 00 5B
0 0 1 1 1 0 0 0 00 1C 0 0 1 1 1 0 1 0 00 5C
1 0 1 1 1 0 0 0 00 1D 1 0 1 1 1 0 1 0 00 5D
0 1 1 1 1 0 0 0 00 1E 0 1 1 1 1 0 1 0 00 5E
1 1 1 1 1 0 0 0 00 1F 1 1 1 1 1 0 1 0 00 5F
0 0 0 0 0 1 0 0 00 20 0 0 0 0 0 1 1 0 00 60
1 0 0 0 0 1 0 0 00 21 1 0 0 0 0 1 1 0 00 61
0 1 0 0 0 1 0 0 00 22 0 1 0 0 0 1 1 0 00 62
1 1 0 0 0 1 0 0 00 23 1 1 0 0 0 1 1 0 00 63
0 0 1 0 0 1 0 0 00 24 0 0 1 0 0 1 1 0 00 64
1 0 1 0 0 1 0 0 00 25 1 0 1 0 0 1 1 0 00 65
0 1 1 0 0 1 0 0 00 26 0 1 1 0 0 1 1 0 00 66
1 1 1 0 0 1 0 0 00 27 1 1 1 0 0 1 1 0 00 67
0 0 0 1 0 1 0 0 00 28 0 0 0 1 0 1 1 0 00 68
1 0 0 1 0 1 0 0 00 29 1 0 0 1 0 1 1 0 00 69
0 1 0 1 0 1 0 0 00 2A 0 1 0 1 0 1 1 0 00 6A
1 1 0 1 0 1 0 0 00 2B 1 1 0 1 0 1 1 0 00 6B
0 0 1 1 0 1 0 0 00 2C 0 0 1 1 0 1 1 0 00 6C
1 0 1 1 0 1 0 0 00 2D 1 0 1 1 0 1 1 0 00 6D
0 1 1 1 0 1 0 0 00 2E 0 1 1 1 0 1 1 0 00 6E
1 1 1 1 0 1 0 0 00 2F 1 1 1 1 0 1 1 0 00 6F
0 0 0 0 1 1 0 0 00 30 0 0 0 0 1 1 1 0 00 70
1 0 0 0 1 1 0 0 00 31 1 0 0 0 1 1 1 0 00 71
0 1 0 0 1 1 0 0 00 32 0 1 0 0 1 1 1 0 00 72
1 1 0 0 1 1 0 0 00 33 1 1 0 0 1 1 1 0 00 73
0 0 1 0 1 1 0 0 00 34 0 0 1 0 1 1 1 0 00 74
1 0 1 0 1 1 0 0 00 35 1 0 1 0 1 1 1 0 00 75
0 1 1 0 1 1 0 0 00 36 0 1 1 0 1 1 1 0 00 76
1 1 1 0 1 1 0 0 00 37 1 1 1 0 1 1 1 0 00 77
0 0 0 1 1 1 0 0 00 38 0 0 0 1 1 1 1 0 00 78
1 0 0 1 1 1 0 0 00 39 1 0 0 1 1 1 1 0 00 79
0 1 0 1 1 1 0 0 00 3A 0 1 0 1 1 1 1 0 00 7A
1 1 0 1 1 1 0 0 00 3B 1 1 0 1 1 1 1 0 00 7B
0 0 1 1 1 1 0 0 00 3C 0 0 1 1 1 1 1 0 00 7C
1 0 1 1 1 1 0 0 00 3D 1 0 1 1 1 1 1 0 00 7D
0 1 1 1 1 1 0 0 00 3E 0 1 1 1 1 1 1 0 00 7E
1 1 1 1 1 1 0 0 00 3F 1 1 1 1 1 1 1 0 00 7F

GCH15010 27
Indoor unit switch setting display (Request code: 162 to 166)

0: OFF 1: ON 0: OFF 1: ON
SW1, SW2, SW3, SW4, SW5 SW1, SW2, SW3, SW4, SW5
Display Display
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
0 0 0 0 0 0 0 1 00 80 0 0 0 0 0 0 1 1 00 C0
1 0 0 0 0 0 0 1 00 81 1 0 0 0 0 0 1 1 00 C1
0 1 0 0 0 0 0 1 00 82 0 1 0 0 0 0 1 1 00 C2
1 1 0 0 0 0 0 1 00 83 1 1 0 0 0 0 1 1 00 C3
0 0 1 0 0 0 0 1 00 84 0 0 1 0 0 0 1 1 00 C4
1 0 1 0 0 0 0 1 00 85 1 0 1 0 0 0 1 1 00 C5
0 1 1 0 0 0 0 1 00 86 0 1 1 0 0 0 1 1 00 C6
1 1 1 0 0 0 0 1 00 87 1 1 1 0 0 0 1 1 00 C7
0 0 0 1 0 0 0 1 00 88 0 0 0 1 0 0 1 1 00 C8
1 0 0 1 0 0 0 1 00 89 1 0 0 1 0 0 1 1 00 C9
0 1 0 1 0 0 0 1 00 8A 0 1 0 1 0 0 1 1 00 CA
1 1 0 1 0 0 0 1 00 8B 1 1 0 1 0 0 1 1 00 CB
0 0 1 1 0 0 0 1 00 8C 0 0 1 1 0 0 1 1 00 CC
1 0 1 1 0 0 0 1 00 8D 1 0 1 1 0 0 1 1 00 CD
0 1 1 1 0 0 0 1 00 8E 0 1 1 1 0 0 1 1 00 CE
1 1 1 1 0 0 0 1 00 8F 1 1 1 1 0 0 1 1 00 CF
0 0 0 0 1 0 0 1 00 90 0 0 0 0 1 0 1 1 00 D0
1 0 0 0 1 0 0 1 00 91 1 0 0 0 1 0 1 1 00 D1
0 1 0 0 1 0 0 1 00 92 0 1 0 0 1 0 1 1 00 D2
1 1 0 0 1 0 0 1 00 93 1 1 0 0 1 0 1 1 00 D3
0 0 1 0 1 0 0 1 00 94 0 0 1 0 1 0 1 1 00 D4
1 0 1 0 1 0 0 1 00 95 1 0 1 0 1 0 1 1 00 D5
0 1 1 0 1 0 0 1 00 96 0 1 1 0 1 0 1 1 00 D6
1 1 1 0 1 0 0 1 00 97 1 1 1 0 1 0 1 1 00 D7
0 0 0 1 1 0 0 1 00 98 0 0 0 1 1 0 1 1 00 D8
1 0 0 1 1 0 0 1 00 99 1 0 0 1 1 0 1 1 00 D9
0 1 0 1 1 0 0 1 00 9A 0 1 0 1 1 0 1 1 00 DA
1 1 0 1 1 0 0 1 00 9B 1 1 0 1 1 0 1 1 00 DB
0 0 1 1 1 0 0 1 00 9C 0 0 1 1 1 0 1 1 00 DC
1 0 1 1 1 0 0 1 00 9D 1 0 1 1 1 0 1 1 00 DD
0 1 1 1 1 0 0 1 00 9E 0 1 1 1 1 0 1 1 00 DE
1 1 1 1 1 0 0 1 00 9F 1 1 1 1 1 0 1 1 00 DF
0 0 0 0 0 1 0 1 00 A0 0 0 0 0 0 1 1 1 00 E0
1 0 0 0 0 1 0 1 00 A1 1 0 0 0 0 1 1 1 00 E1
0 1 0 0 0 1 0 1 00 A2 0 1 0 0 0 1 1 1 00 E2
1 1 0 0 0 1 0 1 00 A3 1 1 0 0 0 1 1 1 00 E3
0 0 1 0 0 1 0 1 00 A4 0 0 1 0 0 1 1 1 00 E4
1 0 1 0 0 1 0 1 00 A5 1 0 1 0 0 1 1 1 00 E5
0 1 1 0 0 1 0 1 00 A6 0 1 1 0 0 1 1 1 00 E6
1 1 1 0 0 1 0 1 00 A7 1 1 1 0 0 1 1 1 00 E7
0 0 0 1 0 1 0 1 00 A8 0 0 0 1 0 1 1 1 00 E8
1 0 0 1 0 1 0 1 00 A9 1 0 0 1 0 1 1 1 00 E9
0 1 0 1 0 1 0 1 00 AA 0 1 0 1 0 1 1 1 00 EA
1 1 0 1 0 1 0 1 00 AB 1 1 0 1 0 1 1 1 00 EB
0 0 1 1 0 1 0 1 00 AC 0 0 1 1 0 1 1 1 00 EC
1 0 1 1 0 1 0 1 00 AD 1 0 1 1 0 1 1 1 00 ED
0 1 1 1 0 1 0 1 00 AE 0 1 1 1 0 1 1 1 00 EE
1 1 1 1 0 1 0 1 00 AF 1 1 1 1 0 1 1 1 00 EF
0 0 0 0 1 1 0 1 00 B0 0 0 0 0 1 1 1 1 00 F0
1 0 0 0 1 1 0 1 00 B1 1 0 0 0 1 1 1 1 00 F1
0 1 0 0 1 1 0 1 00 B2 0 1 0 0 1 1 1 1 00 F2
1 1 0 0 1 1 0 1 00 B3 1 1 0 0 1 1 1 1 00 F3
0 0 1 0 1 1 0 1 00 B4 0 0 1 0 1 1 1 1 00 F4
1 0 1 0 1 1 0 1 00 B5 1 0 1 0 1 1 1 1 00 F5
0 1 1 0 1 1 0 1 00 B6 0 1 1 0 1 1 1 1 00 F6
1 1 1 0 1 1 0 1 00 B7 1 1 1 0 1 1 1 1 00 F7
0 0 0 1 1 1 0 1 00 B8 0 0 0 1 1 1 1 1 00 F8
1 0 0 1 1 1 0 1 00 B9 1 0 0 1 1 1 1 1 00 F9
0 1 0 1 1 1 0 1 00 BA 0 1 0 1 1 1 1 1 00 FA
1 1 0 1 1 1 0 1 00 BB 1 1 0 1 1 1 1 1 00 FB
0 0 1 1 1 1 0 1 00 BC 0 0 1 1 1 1 1 1 00 FC
1 0 1 1 1 1 0 1 00 BD 1 0 1 1 1 1 1 1 00 FD
0 1 1 1 1 1 0 1 00 BE 0 1 1 1 1 1 1 1 00 FE
1 1 1 1 1 1 0 1 00 BF 1 1 1 1 1 1 1 1 00 FF

GCH15010 28
Output signal display (Request code: 175/553)
Please refer to Table 2 on relevant wiring diagram whilst using the following.

0: OFF 1: ON 0: OFF 1: ON
OUT OUT
Display Display
1 3 4 6 1 3 4 6
0 0 0 0 0 0 0 0 xx 00 0 0 0 0 0 0 1 0 xx 40
1 0 0 0 0 0 0 0 xx 01 1 0 0 0 0 0 1 0 xx 41
0 1 0 0 0 0 0 0 xx 02 0 1 0 0 0 0 1 0 xx 42
1 1 0 0 0 0 0 0 xx 03 1 1 0 0 0 0 1 0 xx 43
0 0 1 0 0 0 0 0 xx 04 0 0 1 0 0 0 1 0 xx 44
1 0 1 0 0 0 0 0 xx 05 1 0 1 0 0 0 1 0 xx 45
0 1 1 0 0 0 0 0 xx 06 0 1 1 0 0 0 1 0 xx 46
1 1 1 0 0 0 0 0 xx 07 1 1 1 0 0 0 1 0 xx 47
0 0 0 1 0 0 0 0 xx 08 0 0 0 1 0 0 1 0 xx 48
1 0 0 1 0 0 0 0 xx 09 1 0 0 1 0 0 1 0 xx 49
0 1 0 1 0 0 0 0 xx 0A 0 1 0 1 0 0 1 0 xx 4A
1 1 0 1 0 0 0 0 xx 0B 1 1 0 1 0 0 1 0 xx 4B
0 0 1 1 0 0 0 0 xx 0C 0 0 1 1 0 0 1 0 xx 4C
1 0 1 1 0 0 0 0 xx 0D 1 0 1 1 0 0 1 0 xx 4D
0 1 1 1 0 0 0 0 xx 0E 0 1 1 1 0 0 1 0 xx 4E
1 1 1 1 0 0 0 0 xx 0F 1 1 1 1 0 0 1 0 xx 4F
0 0 0 0 1 0 0 0 xx 10 0 0 0 0 1 0 1 0 xx 50
1 0 0 0 1 0 0 0 xx 11 1 0 0 0 1 0 1 0 xx 51
0 1 0 0 1 0 0 0 xx 12 0 1 0 0 1 0 1 0 xx 52
1 1 0 0 1 0 0 0 xx 13 1 1 0 0 1 0 1 0 xx 53
0 0 1 0 1 0 0 0 xx 14 0 0 1 0 1 0 1 0 xx 54
1 0 1 0 1 0 0 0 xx 15 1 0 1 0 1 0 1 0 xx 55
0 1 1 0 1 0 0 0 xx 16 0 1 1 0 1 0 1 0 xx 56
1 1 1 0 1 0 0 0 xx 17 1 1 1 0 1 0 1 0 xx 57
0 0 0 1 1 0 0 0 xx 18 0 0 0 1 1 0 1 0 xx 58
1 0 0 1 1 0 0 0 xx 19 1 0 0 1 1 0 1 0 xx 59
0 1 0 1 1 0 0 0 xx 1A 0 1 0 1 1 0 1 0 xx 5A
1 1 0 1 1 0 0 0 xx 1B 1 1 0 1 1 0 1 0 xx 5B
0 0 1 1 1 0 0 0 xx 1C 0 0 1 1 1 0 1 0 xx 5C
1 0 1 1 1 0 0 0 xx 1D 1 0 1 1 1 0 1 0 xx 5D
0 1 1 1 1 0 0 0 xx 1E 0 1 1 1 1 0 1 0 xx 5E
1 1 1 1 1 0 0 0 xx 1F 1 1 1 1 1 0 1 0 xx 5F
0 0 0 0 0 1 0 0 xx 20 0 0 0 0 0 1 1 0 xx 60
1 0 0 0 0 1 0 0 xx 21 1 0 0 0 0 1 1 0 xx 61
0 1 0 0 0 1 0 0 xx 22 0 1 0 0 0 1 1 0 xx 62
1 1 0 0 0 1 0 0 xx 23 1 1 0 0 0 1 1 0 xx 63
0 0 1 0 0 1 0 0 xx 24 0 0 1 0 0 1 1 0 xx 64
1 0 1 0 0 1 0 0 xx 25 1 0 1 0 0 1 1 0 xx 65
0 1 1 0 0 1 0 0 xx 26 0 1 1 0 0 1 1 0 xx 66
1 1 1 0 0 1 0 0 xx 27 1 1 1 0 0 1 1 0 xx 67
0 0 0 1 0 1 0 0 xx 28 0 0 0 1 0 1 1 0 xx 68
1 0 0 1 0 1 0 0 xx 29 1 0 0 1 0 1 1 0 xx 69
0 1 0 1 0 1 0 0 xx 2A 0 1 0 1 0 1 1 0 xx 6A
1 1 0 1 0 1 0 0 xx 2B 1 1 0 1 0 1 1 0 xx 6B
0 0 1 1 0 1 0 0 xx 2C 0 0 1 1 0 1 1 0 xx 6C
1 0 1 1 0 1 0 0 xx 2D 1 0 1 1 0 1 1 0 xx 6D
0 1 1 1 0 1 0 0 xx 2E 0 1 1 1 0 1 1 0 xx 6E
1 1 1 1 0 1 0 0 xx 2F 1 1 1 1 0 1 1 0 xx 6F
0 0 0 0 1 1 0 0 xx 30 0 0 0 0 1 1 1 0 xx 70
1 0 0 0 1 1 0 0 xx 31 1 0 0 0 1 1 1 0 xx 71
0 1 0 0 1 1 0 0 xx 32 0 1 0 0 1 1 1 0 xx 72
1 1 0 0 1 1 0 0 xx 33 1 1 0 0 1 1 1 0 xx 73
0 0 1 0 1 1 0 0 xx 34 0 0 1 0 1 1 1 0 xx 74
1 0 1 0 1 1 0 0 xx 35 1 0 1 0 1 1 1 0 xx 75
0 1 1 0 1 1 0 0 xx 36 0 1 1 0 1 1 1 0 xx 76
1 1 1 0 1 1 0 0 xx 37 1 1 1 0 1 1 1 0 xx 77
0 0 0 1 1 1 0 0 xx 38 0 0 0 1 1 1 1 0 xx 78
1 0 0 1 1 1 0 0 xx 39 1 0 0 1 1 1 1 0 xx 79
0 1 0 1 1 1 0 0 xx 3A 0 1 0 1 1 1 1 0 xx 7A
1 1 0 1 1 1 0 0 xx 3B 1 1 0 1 1 1 1 0 xx 7B
0 0 1 1 1 1 0 0 xx 3C 0 0 1 1 1 1 1 0 xx 7C
1 0 1 1 1 1 0 0 xx 3D 1 0 1 1 1 1 1 0 xx 7D
0 1 1 1 1 1 0 0 xx 3E 0 1 1 1 1 1 1 0 xx 7E
1 1 1 1 1 1 0 0 xx 3F 1 1 1 1 1 1 1 0 xx 7F

GCH15010 29
Output signal display (Request code: 175/553)
Please refer to Table 2 on relevant wiring diagram whilst using the following.

0: OFF 1: ON 0: OFF 1: ON
OUT OUT
Display Display
1 3 4 6 1 3 4 6
0 0 0 0 0 0 0 1 xx 80 0 0 0 0 0 0 1 1 xx C0
1 0 0 0 0 0 0 1 xx 81 1 0 0 0 0 0 1 1 xx C1
0 1 0 0 0 0 0 1 xx 82 0 1 0 0 0 0 1 1 xx C2
1 1 0 0 0 0 0 1 xx 83 1 1 0 0 0 0 1 1 xx C3
0 0 1 0 0 0 0 1 xx 84 0 0 1 0 0 0 1 1 xx C4
1 0 1 0 0 0 0 1 xx 85 1 0 1 0 0 0 1 1 xx C5
0 1 1 0 0 0 0 1 xx 86 0 1 1 0 0 0 1 1 xx C6
1 1 1 0 0 0 0 1 xx 87 1 1 1 0 0 0 1 1 xx C7
0 0 0 1 0 0 0 1 xx 88 0 0 0 1 0 0 1 1 xx C8
1 0 0 1 0 0 0 1 xx 89 1 0 0 1 0 0 1 1 xx C9
0 1 0 1 0 0 0 1 xx 8A 0 1 0 1 0 0 1 1 xx CA
1 1 0 1 0 0 0 1 xx 8B 1 1 0 1 0 0 1 1 xx CB
0 0 1 1 0 0 0 1 xx 8C 0 0 1 1 0 0 1 1 xx CC
1 0 1 1 0 0 0 1 xx 8D 1 0 1 1 0 0 1 1 xx CD
0 1 1 1 0 0 0 1 xx 8E 0 1 1 1 0 0 1 1 xx CE
1 1 1 1 0 0 0 1 xx 8F 1 1 1 1 0 0 1 1 xx CF
0 0 0 0 1 0 0 1 xx 90 0 0 0 0 1 0 1 1 xx D0
1 0 0 0 1 0 0 1 xx 91 1 0 0 0 1 0 1 1 xx D1
0 1 0 0 1 0 0 1 xx 92 0 1 0 0 1 0 1 1 xx D2
1 1 0 0 1 0 0 1 xx 93 1 1 0 0 1 0 1 1 xx D3
0 0 1 0 1 0 0 1 xx 94 0 0 1 0 1 0 1 1 xx D4
1 0 1 0 1 0 0 1 xx 95 1 0 1 0 1 0 1 1 xx D5
0 1 1 0 1 0 0 1 xx 96 0 1 1 0 1 0 1 1 xx D6
1 1 1 0 1 0 0 1 xx 97 1 1 1 0 1 0 1 1 xx D7
0 0 0 1 1 0 0 1 xx 98 0 0 0 1 1 0 1 1 xx D8
1 0 0 1 1 0 0 1 xx 99 1 0 0 1 1 0 1 1 xx D9
0 1 0 1 1 0 0 1 xx 9A 0 1 0 1 1 0 1 1 xx DA
1 1 0 1 1 0 0 1 xx 9B 1 1 0 1 1 0 1 1 xx DB
0 0 1 1 1 0 0 1 xx 9C 0 0 1 1 1 0 1 1 xx DC
1 0 1 1 1 0 0 1 xx 9D 1 0 1 1 1 0 1 1 xx DD
0 1 1 1 1 0 0 1 xx 9E 0 1 1 1 1 0 1 1 xx DE
1 1 1 1 1 0 0 1 xx 9F 1 1 1 1 1 0 1 1 xx DF
0 0 0 0 0 1 0 1 xx A0 0 0 0 0 0 1 1 1 xx E0
1 0 0 0 0 1 0 1 xx A1 1 0 0 0 0 1 1 1 xx E1
0 1 0 0 0 1 0 1 xx A2 0 1 0 0 0 1 1 1 xx E2
1 1 0 0 0 1 0 1 xx A3 1 1 0 0 0 1 1 1 xx E3
0 0 1 0 0 1 0 1 xx A4 0 0 1 0 0 1 1 1 xx E4
1 0 1 0 0 1 0 1 xx A5 1 0 1 0 0 1 1 1 xx E5
0 1 1 0 0 1 0 1 xx A6 0 1 1 0 0 1 1 1 xx E6
1 1 1 0 0 1 0 1 xx A7 1 1 1 0 0 1 1 1 xx E7
0 0 0 1 0 1 0 1 xx A8 0 0 0 1 0 1 1 1 xx E8
1 0 0 1 0 1 0 1 xx A9 1 0 0 1 0 1 1 1 xx E9
0 1 0 1 0 1 0 1 xx AA 0 1 0 1 0 1 1 1 xx EA
1 1 0 1 0 1 0 1 xx AB 1 1 0 1 0 1 1 1 xx EB
0 0 1 1 0 1 0 1 xx AC 0 0 1 1 0 1 1 1 xx EC
1 0 1 1 0 1 0 1 xx AD 1 0 1 1 0 1 1 1 xx ED
0 1 1 1 0 1 0 1 xx AE 0 1 1 1 0 1 1 1 xx EE
1 1 1 1 0 1 0 1 xx AF 1 1 1 1 0 1 1 1 xx EF
0 0 0 0 1 1 0 1 xx B0 0 0 0 0 1 1 1 1 xx F0
1 0 0 0 1 1 0 1 xx B1 1 0 0 0 1 1 1 1 xx F1
0 1 0 0 1 1 0 1 xx B2 0 1 0 0 1 1 1 1 xx F2
1 1 0 0 1 1 0 1 xx B3 1 1 0 0 1 1 1 1 xx F3
0 0 1 0 1 1 0 1 xx B4 0 0 1 0 1 1 1 1 xx F4
1 0 1 0 1 1 0 1 xx B5 1 0 1 0 1 1 1 1 xx F5
0 1 1 0 1 1 0 1 xx B6 0 1 1 0 1 1 1 1 xx F6
1 1 1 0 1 1 0 1 xx B7 1 1 1 0 1 1 1 1 xx F7
0 0 0 1 1 1 0 1 xx B8 0 0 0 1 1 1 1 1 xx F8
1 0 0 1 1 1 0 1 xx B9 1 0 0 1 1 1 1 1 xx F9
0 1 0 1 1 1 0 1 xx BA 0 1 0 1 1 1 1 1 xx FA
1 1 0 1 1 1 0 1 xx BB 1 1 0 1 1 1 1 1 xx FB
0 0 1 1 1 1 0 1 xx BC 0 0 1 1 1 1 1 1 xx FC
1 0 1 1 1 1 0 1 xx BD 1 0 1 1 1 1 1 1 xx FD
0 1 1 1 1 1 0 1 xx BE 0 1 1 1 1 1 1 1 xx FE
1 1 1 1 1 1 0 1 xx BF 1 1 1 1 1 1 1 1 xx FF

GCH15010 30
Output signal display (Request code: 175/553)
Please refer to Table 2 on relevant wiring diagram whilst using the following.

0: OFF 1: ON 0: OFF 1: ON
OUT OUT
Display Display
13 A B 13 A B
0 0 0 0 0 0 0 0 00 xx 0 0 0 0 0 0 1 0 40 xx
1 0 0 0 0 0 0 0 01 xx 1 0 0 0 0 0 1 0 41 xx
0 1 0 0 0 0 0 0 02 xx 0 1 0 0 0 0 1 0 42 xx
1 1 0 0 0 0 0 0 03 xx 1 1 0 0 0 0 1 0 43 xx
0 0 1 0 0 0 0 0 04 xx 0 0 1 0 0 0 1 0 44 xx
1 0 1 0 0 0 0 0 05 xx 1 0 1 0 0 0 1 0 45 xx
0 1 1 0 0 0 0 0 06 xx 0 1 1 0 0 0 1 0 46 xx
1 1 1 0 0 0 0 0 07 xx 1 1 1 0 0 0 1 0 47 xx
0 0 0 1 0 0 0 0 08 xx 0 0 0 1 0 0 1 0 48 xx
1 0 0 1 0 0 0 0 09 xx 1 0 0 1 0 0 1 0 49 xx
0 1 0 1 0 0 0 0 0A xx 0 1 0 1 0 0 1 0 4A xx
1 1 0 1 0 0 0 0 0B xx 1 1 0 1 0 0 1 0 4B xx
0 0 1 1 0 0 0 0 0C xx 0 0 1 1 0 0 1 0 4C xx
1 0 1 1 0 0 0 0 0D xx 1 0 1 1 0 0 1 0 4D xx
0 1 1 1 0 0 0 0 0E xx 0 1 1 1 0 0 1 0 4E xx
1 1 1 1 0 0 0 0 0F xx 1 1 1 1 0 0 1 0 4F xx
0 0 0 0 1 0 0 0 10 xx 0 0 0 0 1 0 1 0 50 xx
1 0 0 0 1 0 0 0 11 xx 1 0 0 0 1 0 1 0 51 xx
0 1 0 0 1 0 0 0 12 xx 0 1 0 0 1 0 1 0 52 xx
1 1 0 0 1 0 0 0 13 xx 1 1 0 0 1 0 1 0 53 xx
0 0 1 0 1 0 0 0 14 xx 0 0 1 0 1 0 1 0 54 xx
1 0 1 0 1 0 0 0 15 xx 1 0 1 0 1 0 1 0 55 xx
0 1 1 0 1 0 0 0 16 xx 0 1 1 0 1 0 1 0 56 xx
1 1 1 0 1 0 0 0 17 xx 1 1 1 0 1 0 1 0 57 xx
0 0 0 1 1 0 0 0 18 xx 0 0 0 1 1 0 1 0 58 xx
1 0 0 1 1 0 0 0 19 xx 1 0 0 1 1 0 1 0 59 xx
0 1 0 1 1 0 0 0 1A xx 0 1 0 1 1 0 1 0 5A xx
1 1 0 1 1 0 0 0 1B xx 1 1 0 1 1 0 1 0 5B xx
0 0 1 1 1 0 0 0 1C xx 0 0 1 1 1 0 1 0 5C xx
1 0 1 1 1 0 0 0 1D xx 1 0 1 1 1 0 1 0 5D xx
0 1 1 1 1 0 0 0 1E xx 0 1 1 1 1 0 1 0 5E xx
1 1 1 1 1 0 0 0 1F xx 1 1 1 1 1 0 1 0 5F xx
0 0 0 0 0 1 0 0 20 xx 0 0 0 0 0 1 1 0 60 xx
1 0 0 0 0 1 0 0 21 xx 1 0 0 0 0 1 1 0 61 xx
0 1 0 0 0 1 0 0 22 xx 0 1 0 0 0 1 1 0 62 xx
1 1 0 0 0 1 0 0 23 xx 1 1 0 0 0 1 1 0 63 xx
0 0 1 0 0 1 0 0 24 xx 0 0 1 0 0 1 1 0 64 xx
1 0 1 0 0 1 0 0 25 xx 1 0 1 0 0 1 1 0 65 xx
0 1 1 0 0 1 0 0 26 xx 0 1 1 0 0 1 1 0 66 xx
1 1 1 0 0 1 0 0 27 xx 1 1 1 0 0 1 1 0 67 xx
0 0 0 1 0 1 0 0 28 xx 0 0 0 1 0 1 1 0 68 xx
1 0 0 1 0 1 0 0 29 xx 1 0 0 1 0 1 1 0 69 xx
0 1 0 1 0 1 0 0 2A xx 0 1 0 1 0 1 1 0 6A xx
1 1 0 1 0 1 0 0 2B xx 1 1 0 1 0 1 1 0 6B xx
0 0 1 1 0 1 0 0 2C xx 0 0 1 1 0 1 1 0 6C xx
1 0 1 1 0 1 0 0 2D xx 1 0 1 1 0 1 1 0 6D xx
0 1 1 1 0 1 0 0 2E xx 0 1 1 1 0 1 1 0 6E xx
1 1 1 1 0 1 0 0 2F xx 1 1 1 1 0 1 1 0 6F xx
0 0 0 0 1 1 0 0 30 xx 0 0 0 0 1 1 1 0 70 xx
1 0 0 0 1 1 0 0 31 xx 1 0 0 0 1 1 1 0 71 xx
0 1 0 0 1 1 0 0 32 xx 0 1 0 0 1 1 1 0 72 xx
1 1 0 0 1 1 0 0 33 xx 1 1 0 0 1 1 1 0 73 xx
0 0 1 0 1 1 0 0 34 xx 0 0 1 0 1 1 1 0 74 xx
1 0 1 0 1 1 0 0 35 xx 1 0 1 0 1 1 1 0 75 xx
0 1 1 0 1 1 0 0 36 xx 0 1 1 0 1 1 1 0 76 xx
1 1 1 0 1 1 0 0 37 xx 1 1 1 0 1 1 1 0 77 xx
0 0 0 1 1 1 0 0 38 xx 0 0 0 1 1 1 1 0 78 xx
1 0 0 1 1 1 0 0 39 xx 1 0 0 1 1 1 1 0 79 xx
0 1 0 1 1 1 0 0 3A xx 0 1 0 1 1 1 1 0 7A xx
1 1 0 1 1 1 0 0 3B xx 1 1 0 1 1 1 1 0 7B xx
0 0 1 1 1 1 0 0 3C xx 0 0 1 1 1 1 1 0 7C xx
1 0 1 1 1 1 0 0 3D xx 1 0 1 1 1 1 1 0 7D xx
0 1 1 1 1 1 0 0 3E xx 0 1 1 1 1 1 1 0 7E xx
1 1 1 1 1 1 0 0 3F xx 1 1 1 1 1 1 1 0 7F xx
* Displayed only when the request code is 553.

GCH15010 31
Output signal display (Request code: 175/553)
Please refer to Table 2 on relevant wiring diagram whilst using the following.

0: OFF 1: ON 0: OFF 1: ON
OUT OUT
Display Display
13 A B 13 A B
0 0 0 0 0 0 0 1 80 xx 0 0 0 0 0 0 1 1 C0 xx
1 0 0 0 0 0 0 1 81 xx 1 0 0 0 0 0 1 1 C1 xx
0 1 0 0 0 0 0 1 82 xx 0 1 0 0 0 0 1 1 C2 xx
1 1 0 0 0 0 0 1 83 xx 1 1 0 0 0 0 1 1 C3 xx
0 0 1 0 0 0 0 1 84 xx 0 0 1 0 0 0 1 1 C4 xx
1 0 1 0 0 0 0 1 85 xx 1 0 1 0 0 0 1 1 C5 xx
0 1 1 0 0 0 0 1 86 xx 0 1 1 0 0 0 1 1 C6 xx
1 1 1 0 0 0 0 1 87 xx 1 1 1 0 0 0 1 1 C7 xx
0 0 0 1 0 0 0 1 88 xx 0 0 0 1 0 0 1 1 C8 xx
1 0 0 1 0 0 0 1 89 xx 1 0 0 1 0 0 1 1 C9 xx
0 1 0 1 0 0 0 1 8A xx 0 1 0 1 0 0 1 1 CA xx
1 1 0 1 0 0 0 1 8B xx 1 1 0 1 0 0 1 1 CB xx
0 0 1 1 0 0 0 1 8C xx 0 0 1 1 0 0 1 1 CC xx
1 0 1 1 0 0 0 1 8D xx 1 0 1 1 0 0 1 1 CD xx
0 1 1 1 0 0 0 1 8E xx 0 1 1 1 0 0 1 1 CE xx
1 1 1 1 0 0 0 1 8F xx 1 1 1 1 0 0 1 1 CF xx
0 0 0 0 1 0 0 1 90 xx 0 0 0 0 1 0 1 1 D0 xx
1 0 0 0 1 0 0 1 91 xx 1 0 0 0 1 0 1 1 D1 xx
0 1 0 0 1 0 0 1 92 xx 0 1 0 0 1 0 1 1 D2 xx
1 1 0 0 1 0 0 1 93 xx 1 1 0 0 1 0 1 1 D3 xx
0 0 1 0 1 0 0 1 94 xx 0 0 1 0 1 0 1 1 D4 xx
1 0 1 0 1 0 0 1 95 xx 1 0 1 0 1 0 1 1 D5 xx
0 1 1 0 1 0 0 1 96 xx 0 1 1 0 1 0 1 1 D6 xx
1 1 1 0 1 0 0 1 97 xx 1 1 1 0 1 0 1 1 D7 xx
0 0 0 1 1 0 0 1 98 xx 0 0 0 1 1 0 1 1 D8 xx
1 0 0 1 1 0 0 1 99 xx 1 0 0 1 1 0 1 1 D9 xx
0 1 0 1 1 0 0 1 9A xx 0 1 0 1 1 0 1 1 DA xx
1 1 0 1 1 0 0 1 9B xx 1 1 0 1 1 0 1 1 DB xx
0 0 1 1 1 0 0 1 9C xx 0 0 1 1 1 0 1 1 DC xx
1 0 1 1 1 0 0 1 9D xx 1 0 1 1 1 0 1 1 DD xx
0 1 1 1 1 0 0 1 9E xx 0 1 1 1 1 0 1 1 DE xx
1 1 1 1 1 0 0 1 9F xx 1 1 1 1 1 0 1 1 DF xx
0 0 0 0 0 1 0 1 A0 xx 0 0 0 0 0 1 1 1 E0 xx
1 0 0 0 0 1 0 1 A1 xx 1 0 0 0 0 1 1 1 E1 xx
0 1 0 0 0 1 0 1 A2 xx 0 1 0 0 0 1 1 1 E2 xx
1 1 0 0 0 1 0 1 A3 xx 1 1 0 0 0 1 1 1 E3 xx
0 0 1 0 0 1 0 1 A4 xx 0 0 1 0 0 1 1 1 E4 xx
1 0 1 0 0 1 0 1 A5 xx 1 0 1 0 0 1 1 1 E5 xx
0 1 1 0 0 1 0 1 A6 xx 0 1 1 0 0 1 1 1 E6 xx
1 1 1 0 0 1 0 1 A7 xx 1 1 1 0 0 1 1 1 E7 xx
0 0 0 1 0 1 0 1 A8 xx 0 0 0 1 0 1 1 1 E8 xx
1 0 0 1 0 1 0 1 A9 xx 1 0 0 1 0 1 1 1 E9 xx
0 1 0 1 0 1 0 1 AA xx 0 1 0 1 0 1 1 1 EA xx
1 1 0 1 0 1 0 1 AB xx 1 1 0 1 0 1 1 1 EB xx
0 0 1 1 0 1 0 1 AC xx 0 0 1 1 0 1 1 1 EC xx
1 0 1 1 0 1 0 1 AD xx 1 0 1 1 0 1 1 1 ED xx
0 1 1 1 0 1 0 1 AE xx 0 1 1 1 0 1 1 1 EE xx
1 1 1 1 0 1 0 1 AF xx 1 1 1 1 0 1 1 1 EF xx
0 0 0 0 1 1 0 1 B0 xx 0 0 0 0 1 1 1 1 F0 xx
1 0 0 0 1 1 0 1 B1 xx 1 0 0 0 1 1 1 1 F1 xx
0 1 0 0 1 1 0 1 B2 xx 0 1 0 0 1 1 1 1 F2 xx
1 1 0 0 1 1 0 1 B3 xx 1 1 0 0 1 1 1 1 F3 xx
0 0 1 0 1 1 0 1 B4 xx 0 0 1 0 1 1 1 1 F4 xx
1 0 1 0 1 1 0 1 B5 xx 1 0 1 0 1 1 1 1 F5 xx
0 1 1 0 1 1 0 1 B6 xx 0 1 1 0 1 1 1 1 F6 xx
1 1 1 0 1 1 0 1 B7 xx 1 1 1 0 1 1 1 1 F7 xx
0 0 0 1 1 1 0 1 B8 xx 0 0 0 1 1 1 1 1 F8 xx
1 0 0 1 1 1 0 1 B9 xx 1 0 0 1 1 1 1 1 F9 xx
0 1 0 1 1 1 0 1 BA xx 0 1 0 1 1 1 1 1 FA xx
1 1 0 1 1 1 0 1 BB xx 1 1 0 1 1 1 1 1 FB xx
0 0 1 1 1 1 0 1 BC xx 0 0 1 1 1 1 1 1 FC xx
1 0 1 1 1 1 0 1 BD xx 1 0 1 1 1 1 1 1 FD xx
0 1 1 1 1 1 0 1 BE xx 0 1 1 1 1 1 1 1 FE xx
1 1 1 1 1 1 0 1 BF xx 1 1 1 1 1 1 1 1 FF xx

GCH15010 32
Input signal display (Request code: 176/554)
Please refer to Table 1 on relevant wiring diagram whilst using the following.

0: OFF (open) 1: ON (short) 0: OFF (open) 1: ON (short)

IN IN
Display Display
1 6 8 1 6 8
0 0 0 0 0 0 0 0 00 00 0 0 0 0 0 0 1 0 00 40
1 0 0 0 0 0 0 0 00 01 1 0 0 0 0 0 1 0 00 41
0 1 0 0 0 0 0 0 00 02 0 1 0 0 0 0 1 0 00 42
1 1 0 0 0 0 0 0 00 03 1 1 0 0 0 0 1 0 00 43
0 0 1 0 0 0 0 0 00 04 0 0 1 0 0 0 1 0 00 44
1 0 1 0 0 0 0 0 00 05 1 0 1 0 0 0 1 0 00 45
0 1 1 0 0 0 0 0 00 06 0 1 1 0 0 0 1 0 00 46
1 1 1 0 0 0 0 0 00 07 1 1 1 0 0 0 1 0 00 47
0 0 0 1 0 0 0 0 00 08 0 0 0 1 0 0 1 0 00 48
1 0 0 1 0 0 0 0 00 09 1 0 0 1 0 0 1 0 00 49
0 1 0 1 0 0 0 0 00 0A 0 1 0 1 0 0 1 0 00 4A
1 1 0 1 0 0 0 0 00 0B 1 1 0 1 0 0 1 0 00 4B
0 0 1 1 0 0 0 0 00 0C 0 0 1 1 0 0 1 0 00 4C
1 0 1 1 0 0 0 0 00 0D 1 0 1 1 0 0 1 0 00 4D
0 1 1 1 0 0 0 0 00 0E 0 1 1 1 0 0 1 0 00 4E
1 1 1 1 0 0 0 0 00 0F 1 1 1 1 0 0 1 0 00 4F
0 0 0 0 1 0 0 0 00 10 0 0 0 0 1 0 1 0 00 50
1 0 0 0 1 0 0 0 00 11 1 0 0 0 1 0 1 0 00 51
0 1 0 0 1 0 0 0 00 12 0 1 0 0 1 0 1 0 00 52
1 1 0 0 1 0 0 0 00 13 1 1 0 0 1 0 1 0 00 53
0 0 1 0 1 0 0 0 00 14 0 0 1 0 1 0 1 0 00 54
1 0 1 0 1 0 0 0 00 15 1 0 1 0 1 0 1 0 00 55
0 1 1 0 1 0 0 0 00 16 0 1 1 0 1 0 1 0 00 56
1 1 1 0 1 0 0 0 00 17 1 1 1 0 1 0 1 0 00 57
0 0 0 1 1 0 0 0 00 18 0 0 0 1 1 0 1 0 00 58
1 0 0 1 1 0 0 0 00 19 1 0 0 1 1 0 1 0 00 59
0 1 0 1 1 0 0 0 00 1A 0 1 0 1 1 0 1 0 00 5A
1 1 0 1 1 0 0 0 00 1B 1 1 0 1 1 0 1 0 00 5B
0 0 1 1 1 0 0 0 00 1C 0 0 1 1 1 0 1 0 00 5C
1 0 1 1 1 0 0 0 00 1D 1 0 1 1 1 0 1 0 00 5D
0 1 1 1 1 0 0 0 00 1E 0 1 1 1 1 0 1 0 00 5E
1 1 1 1 1 0 0 0 00 1F 1 1 1 1 1 0 1 0 00 5F
0 0 0 0 0 1 0 0 00 20 0 0 0 0 0 1 1 0 00 60
1 0 0 0 0 1 0 0 00 21 1 0 0 0 0 1 1 0 00 61
0 1 0 0 0 1 0 0 00 22 0 1 0 0 0 1 1 0 00 62
1 1 0 0 0 1 0 0 00 23 1 1 0 0 0 1 1 0 00 63
0 0 1 0 0 1 0 0 00 24 0 0 1 0 0 1 1 0 00 64
1 0 1 0 0 1 0 0 00 25 1 0 1 0 0 1 1 0 00 65
0 1 1 0 0 1 0 0 00 26 0 1 1 0 0 1 1 0 00 66
1 1 1 0 0 1 0 0 00 27 1 1 1 0 0 1 1 0 00 67
0 0 0 1 0 1 0 0 00 28 0 0 0 1 0 1 1 0 00 68
1 0 0 1 0 1 0 0 00 29 1 0 0 1 0 1 1 0 00 69
0 1 0 1 0 1 0 0 00 2A 0 1 0 1 0 1 1 0 00 6A
1 1 0 1 0 1 0 0 00 2B 1 1 0 1 0 1 1 0 00 6B
0 0 1 1 0 1 0 0 00 2C 0 0 1 1 0 1 1 0 00 6C
1 0 1 1 0 1 0 0 00 2D 1 0 1 1 0 1 1 0 00 6D
0 1 1 1 0 1 0 0 00 2E 0 1 1 1 0 1 1 0 00 6E
1 1 1 1 0 1 0 0 00 2F 1 1 1 1 0 1 1 0 00 6F
0 0 0 0 1 1 0 0 00 30 0 0 0 0 1 1 1 0 00 70
1 0 0 0 1 1 0 0 00 31 1 0 0 0 1 1 1 0 00 71
0 1 0 0 1 1 0 0 00 32 0 1 0 0 1 1 1 0 00 72
1 1 0 0 1 1 0 0 00 33 1 1 0 0 1 1 1 0 00 73
0 0 1 0 1 1 0 0 00 34 0 0 1 0 1 1 1 0 00 74
1 0 1 0 1 1 0 0 00 35 1 0 1 0 1 1 1 0 00 75
0 1 1 0 1 1 0 0 00 36 0 1 1 0 1 1 1 0 00 76
1 1 1 0 1 1 0 0 00 37 1 1 1 0 1 1 1 0 00 77
0 0 0 1 1 1 0 0 00 38 0 0 0 1 1 1 1 0 00 78
1 0 0 1 1 1 0 0 00 39 1 0 0 1 1 1 1 0 00 79
0 1 0 1 1 1 0 0 00 3A 0 1 0 1 1 1 1 0 00 7A
1 1 0 1 1 1 0 0 00 3B 1 1 0 1 1 1 1 0 00 7B
0 0 1 1 1 1 0 0 00 3C 0 0 1 1 1 1 1 0 00 7C
1 0 1 1 1 1 0 0 00 3D 1 0 1 1 1 1 1 0 00 7D
0 1 1 1 1 1 0 0 00 3E 0 1 1 1 1 1 1 0 00 7E
1 1 1 1 1 1 0 0 00 3F 1 1 1 1 1 1 1 0 00 7F

GCH15010 33
Input signal display (Request code: 176/554)

0: OFF (open) 1: ON (short) 0: OFF (open) 1: ON (short)

IN IN
Display Display
1 6 8 1 6 8
0 0 0 0 0 0 0 1 00 80 0 0 0 0 0 0 1 1 00 C0
1 0 0 0 0 0 0 1 00 81 1 0 0 0 0 0 1 1 00 C1
0 1 0 0 0 0 0 1 00 82 0 1 0 0 0 0 1 1 00 C2
1 1 0 0 0 0 0 1 00 83 1 1 0 0 0 0 1 1 00 C3
0 0 1 0 0 0 0 1 00 84 0 0 1 0 0 0 1 1 00 C4
1 0 1 0 0 0 0 1 00 85 1 0 1 0 0 0 1 1 00 C5
0 1 1 0 0 0 0 1 00 86 0 1 1 0 0 0 1 1 00 C6
1 1 1 0 0 0 0 1 00 87 1 1 1 0 0 0 1 1 00 C7
0 0 0 1 0 0 0 1 00 88 0 0 0 1 0 0 1 1 00 C8
1 0 0 1 0 0 0 1 00 89 1 0 0 1 0 0 1 1 00 C9
0 1 0 1 0 0 0 1 00 8A 0 1 0 1 0 0 1 1 00 CA
1 1 0 1 0 0 0 1 00 8B 1 1 0 1 0 0 1 1 00 CB
0 0 1 1 0 0 0 1 00 8C 0 0 1 1 0 0 1 1 00 CC
1 0 1 1 0 0 0 1 00 8D 1 0 1 1 0 0 1 1 00 CD
0 1 1 1 0 0 0 1 00 8E 0 1 1 1 0 0 1 1 00 CE
1 1 1 1 0 0 0 1 00 8F 1 1 1 1 0 0 1 1 00 CF
0 0 0 0 1 0 0 1 00 90 0 0 0 0 1 0 1 1 00 D0
1 0 0 0 1 0 0 1 00 91 1 0 0 0 1 0 1 1 00 D1
0 1 0 0 1 0 0 1 00 92 0 1 0 0 1 0 1 1 00 D2
1 1 0 0 1 0 0 1 00 93 1 1 0 0 1 0 1 1 00 D3
0 0 1 0 1 0 0 1 00 94 0 0 1 0 1 0 1 1 00 D4
1 0 1 0 1 0 0 1 00 95 1 0 1 0 1 0 1 1 00 D5
0 1 1 0 1 0 0 1 00 96 0 1 1 0 1 0 1 1 00 D6
1 1 1 0 1 0 0 1 00 97 1 1 1 0 1 0 1 1 00 D7
0 0 0 1 1 0 0 1 00 98 0 0 0 1 1 0 1 1 00 D8
1 0 0 1 1 0 0 1 00 99 1 0 0 1 1 0 1 1 00 D9
0 1 0 1 1 0 0 1 00 9A 0 1 0 1 1 0 1 1 00 DA
1 1 0 1 1 0 0 1 00 9B 1 1 0 1 1 0 1 1 00 DB
0 0 1 1 1 0 0 1 00 9C 0 0 1 1 1 0 1 1 00 DC
1 0 1 1 1 0 0 1 00 9D 1 0 1 1 1 0 1 1 00 DD
0 1 1 1 1 0 0 1 00 9E 0 1 1 1 1 0 1 1 00 DE
1 1 1 1 1 0 0 1 00 9F 1 1 1 1 1 0 1 1 00 DF
0 0 0 0 0 1 0 1 00 A0 0 0 0 0 0 1 1 1 00 E0
1 0 0 0 0 1 0 1 00 A1 1 0 0 0 0 1 1 1 00 E1
0 1 0 0 0 1 0 1 00 A2 0 1 0 0 0 1 1 1 00 E2
1 1 0 0 0 1 0 1 00 A3 1 1 0 0 0 1 1 1 00 E3
0 0 1 0 0 1 0 1 00 A4 0 0 1 0 0 1 1 1 00 E4
1 0 1 0 0 1 0 1 00 A5 1 0 1 0 0 1 1 1 00 E5
0 1 1 0 0 1 0 1 00 A6 0 1 1 0 0 1 1 1 00 E6
1 1 1 0 0 1 0 1 00 A7 1 1 1 0 0 1 1 1 00 E7
0 0 0 1 0 1 0 1 00 A8 0 0 0 1 0 1 1 1 00 E8
1 0 0 1 0 1 0 1 00 A9 1 0 0 1 0 1 1 1 00 E9
0 1 0 1 0 1 0 1 00 AA 0 1 0 1 0 1 1 1 00 EA
1 1 0 1 0 1 0 1 00 AB 1 1 0 1 0 1 1 1 00 EB
0 0 1 1 0 1 0 1 00 AC 0 0 1 1 0 1 1 1 00 EC
1 0 1 1 0 1 0 1 00 AD 1 0 1 1 0 1 1 1 00 ED
0 1 1 1 0 1 0 1 00 AE 0 1 1 1 0 1 1 1 00 EE
1 1 1 1 0 1 0 1 00 AF 1 1 1 1 0 1 1 1 00 EF
0 0 0 0 1 1 0 1 00 B0 0 0 0 0 1 1 1 1 00 F0
1 0 0 0 1 1 0 1 00 B1 1 0 0 0 1 1 1 1 00 F1
0 1 0 0 1 1 0 1 00 B2 0 1 0 0 1 1 1 1 00 F2
1 1 0 0 1 1 0 1 00 B3 1 1 0 0 1 1 1 1 00 F3
0 0 1 0 1 1 0 1 00 B4 0 0 1 0 1 1 1 1 00 F4
1 0 1 0 1 1 0 1 00 B5 1 0 1 0 1 1 1 1 00 F5
0 1 1 0 1 1 0 1 00 B6 0 1 1 0 1 1 1 1 00 F6
1 1 1 0 1 1 0 1 00 B7 1 1 1 0 1 1 1 1 00 F7
0 0 0 1 1 1 0 1 00 B8 0 0 0 1 1 1 1 1 00 F8
1 0 0 1 1 1 0 1 00 B9 1 0 0 1 1 1 1 1 00 F9
0 1 0 1 1 1 0 1 00 BA 0 1 0 1 1 1 1 1 00 FA
1 1 0 1 1 1 0 1 00 BB 1 1 0 1 1 1 1 1 00 FB
0 0 1 1 1 1 0 1 00 BC 0 0 1 1 1 1 1 1 00 FC
1 0 1 1 1 1 0 1 00 BD 1 0 1 1 1 1 1 1 00 FD
0 1 1 1 1 1 0 1 00 BE 0 1 1 1 1 1 1 1 00 FE
1 1 1 1 1 1 0 1 00 BF 1 1 1 1 1 1 1 1 00 FF

GCH15010 34
 Indoor unit only operation
In indoor unit only operation, an operation without connecting outdoor unit is possible. Indoor unit only operation
When in Indoor unit only operation the main control has control functions. Indoor unit Necessary
Heat pump Not necessary
<Heater> Main remote controller Necessary
Heating for DHW and heating is provided by the booster heater. DIP switch setting Electric heater
‡ Activating indoor unit only operation mode SW4-4 ON, SW4-5 ON
To activate indoor unit only operation see the following:
Setting range for flow temp. 25 - 60°C Selectable
1. Switch OFF the breaker for the indoor unit.
2. Change DIP switch SW4-4 and SW4-5 to ON. Setting range for tank temp. 40 - 70°C Selectable
3. Switch ON the breaker.
4. Indoor unit only operation is now activated.

‡'HDFWLYDWLQJLQGRRUXQLWRQO\RSHUDWLRQPRGH
To deactivate indoor unit only operation see the following:
1. Switch OFF the breaker for the indoor unit.
2. Change DIP switch SW4-4 and SW4-5 to OFF.
3. Switch ON the breaker.
4. Indoor unit only operation is now deactivated.

Emergency operation Emergency operation

In emergency operation, an operation without connecting outdoor unit and main remote controller is Indoor unit Necessary
possible.
Heat pump Not necessary
When in Emergency operation the main control has NO control functions.
Heating flow temp. is restarted 40°C and DHW supply max.temp. is restricted 50°C. *1 Main remote controller Not necessary
DIP switch setting Electric heater
<Heater> SW4-5 ON
Heating for DHW and space heating is provided by the booster heater. Setting range for flow temp. Fixed at 40°C
‡ Activating emergency operation mode Setting range for tank temp. Fixed at 55°C *1
To activate emergency operation see the following: *1 Default setting is 50°C. Once system has started running,
1. Switch OFF the breaker for the indoor unit . emergency operation runs at the latest set temp.
2. Change DIP switch SW4-5 to ON.
3. Switch ON the breaker.
4. Emergency operation is now activated.

‡'HDFWLYDWLQJHPHUJHQF\RSHUDWLRQPRGH
To deactivate emergency operation see the following:
1. Switch OFF the breaker for the indoor unit .
2. Change DIP switch SW4-5 to OFF.
3. Switch ON the breaker.
4. Emergency operation is now deactivated.

WARNING
Do not attempt to change the DIP switches whilst the breaker are ON as this could result in
ELECTROCUTION.

GCH15010 35
 10 TROUBLESHOOTING

10-1. Troubleshooting
<Summary of self diagnosis based on Error Codes and Service Procedures>
Present and past Error codes are logged and displayed on the main remote controller or control board of the outdoor unit.
Please refer to the table below and subsequent explanations to diagnose and remedy typical problems that may occur in the field.

Unit Condition Error Code Action

Reoccurring problem Displayed Use table 10-4. "Self diagnosis and action" to identify fault and correct.
Not Displayed Use table 10-5. "Troubleshooting by inferior phenomena" to identify fault and correct.
Non reoccurring problem Logged 1. Check temporary causes of defects such as the operation of safety devices on the refrigerant/water
circuit including compressor, poor wiring, electrical noise etc. Re-check the symptom and the instal-
lation environment, weather conditions at time of fault etc.
2. Reset Error code logs, Service the unit and restart system.
Not Logged 1. Recheck the abnormal symptom
2. Identify cause of problem and take corrective action according to Table 10-5. "Troubleshooting by
inferior phenomena"
3. If no obvious problem can be found continue to operate the unit.
NOTE
Electrical components should only be replaced as a final option. Please follow instructions in Tables 10-4. and 10-5. Error Codes and Inferior Phenomena
fully before resorting to replacing parts.

10-2. Test Run

Before a test run
‡After installation of outdoor unit, pipework and electrical wiring, recheck that there is no water leakage, loosened connections or miswiring.
‡Measure impedance between the ground and the power supply terminal block (L,N) on the outdoor and indoor units with suitable (500V) ohmmeter. Resistance
VKRXOGEH•0ȍ
‡Read the Installation and Operation Manuals fully especially the safety requirements before carrying out any test runs.

10-3. Malfunction diagnosis method by main remote controller

If during start up or operation a malfunction occurs the error code screen may be displayed on the main remote controller.
The error code screen shows the following; code, unit, ref. address, and telephone number of installer (only if previously entered by the installer)
Please note in the case of some malfunctions an error code is not generated please refer to table 10-5. for more details.

To reset
1. To reset the main remote controller press F4 button (Reset).
2. Then press F3 (Yes) to confirm.

GCH15010 36
10-4. Self diagnosis and action
Check if DIP SW is set correctly. (Refer to Section 6-2.)

Error code Title and display conditions Possible Cause Diagnosis and action
L3 Circulation water temperature overheat
1. 5HGXFHGIORZLQSULPDU\ZDWHUFLUFXLW 1. Check FLUFXODWLRQ SXPS (See  for how
protection 'XHWRRUPRUHRIWKHIROORZLQJ to check).
<DHW/Heating/FS/OS> )DXOW\SXPSLQVXIILFLHQWDLUSXUJH Open DLUYHQWWRUHPRYHWUDSSHGDLr.
Error code displayed when THW1 detects a EORFNHGVWUDLQHUOHDNLQZDWHUFLUFXLW Check the strainer for blockages.
WHPS•ž&IRUFRQVHFXWLYHVHFRQGVRU &KHFNWKHSULPDU\ZDWHUFLUFXLWIRUOHDNV
7+:GHWHFWVDWHPS•ž&IRUFRQVHFXWLYH Check that the flow DPRXQt is within the
seconds or 7+:GHWHFWVDWHPS•ž&IRU recommended range GXULQJKHDWLQJ
FRQVHFXWLYHseconds. operation.
Refer to PURFHGXUe 5 in “11. DISASSEMBLY
DHW : Domestic hot water mode PROCEDURE.”
Heating : Heating mode
FS : Freeze stat
2. VDOYHRSHUDWLRQIDXOW 2. Check YalYes on primary water circXLt are
OS : Operation stop LQVWDOOHGOHYHO
TH1A/B : Room temp. thermistor
THW1 : Flow water temp. thermistor 3. ZD\YDOYHORFDOVXSSO\DFWXDWRU 3. (OHFWULFDOO\WHVWWRGHWHUPLQHIDXOW
IDXOW
7+:5HWXUQZDWHUWHPSWKHUPLVWRU
THW3 : Flow water temp. thermistor 2 (to tank) 4. ZD\YDOYHDFWXDWRUIDXOW 4. (OHFWULFDOO\WHVWWRGHWHUPLQHIDXOW
7+:'+:VXSSO\WHPSWKHUPLVWRU 2) Operate 3-way YalYe PDQXDOOy Xsing
7+:$6WRUHGZDWHUWHPSWKHUPLVWRUXSSHU the main remote controller. (Refer to
THW5B : Stored water temp. thermistor (lower) 0DQXDORSHUDWLRQ!LQ
5HSODFHZD\YDOYHFRLO
4) Replace 3-wa\YalYe. (Refer to PURFHGXUe
6 in “11. DISASSEMBLY PROCEDURE.”

5. Booster heater relay (CNBH) operating 5. Electrically test the relays (CNBH) to
IDXOW GHWHUPLQHIDXOW
6HHIRUKRZWRFKHFN
6. 3RZHUVXSSO\YROWDJHLQFUHDVH 6. &KHFNWKHVXSSO\YROWDJH
7. THW1 or THW2 has become de- 7. VisXDOOy inspect location and reattach as
tached from its holder. necessary.
 THW1 or THW2 or THW3IDXOW  Check resistance of thermistor against ta-
EOHLQVHFWLRQ
Compare FTC detected temperatXUH to
hand held detector.

 )7&ERDUGIDLOXUH  Replace board.

L4 Tank water temperature overheat protection 1. ZD\YDOYHDFWXDWRUIDXOW 1. (OHFWULFDOO\WHVWWRGHWHUPLQHIDXOW

<DHW/Heating/FS/OS> 2) Operate 3-way YalYe PDQXDOOy Xsing
Error code display when THW5A detects a the main remote controller. (Refer to
WHPS•ž&IRUFRQVHFXWLYHVHFRQGV 0DQXDORSHUDWLRQ!LQ
5HSODFHZD\YDOYHFRLO
4) Replace 3-way YDOYH. (Refer to PURFHGXUe
6 in “11. DISASSEMBLY PROCEDURE.”

2. 7+:$IDXOW 2. Check resistance of thermistor against ta-

EOHLQVHFWLRQ
Compare FTC detected temperatXUH to
hand held detector.

3. )7&ERDUGIDLOXUH 3. Replace board.

GCH15010 37
Error code Title and display conditions Possible Cause Diagnosis and action
P1/L5 Indoor unit temperature thermistor failure 1. Connector/terminal wire has become 1. Visually check the terminals and connec-
* The thermistors subject to failure can be checked detached or loose wiring. tions and reattaches appropriate.
in “Request code: 567” in “Running information 2. Thermistor fault 2. Check resistance of thermistor against
table in section 10-6.
<DHW/Heating/LP/FS/OS> Compare FTC detected temperature to
Error code displayed when thermistor is at open or hand held detector.
short (see table). 3. FTC board failure 3. Replace board.
4. The thermistor on the wireless remote 4. Replace wireless remote controller or main
controller or the main remote control- remote controller.
ler may be defective. (when Room
temp. is chosen for the Heating opera
tion and when Main remote controller
or Room RC 1-8 is chosen for the
Room Sensor setting in the Initial
setting)

Thermistor
Error code Open detection Short detection
Symbol Name
P1 TH1A/TH1B Room temperature thermisitor ž&RUEHORZ ž&RUDERYH
THW1 Flow water temperature thermisitor ž&RUEHORZ ž&RUDERYH
THW2 Return water temperture thermisitor ž&RUEHORZ ž&RUDERYH
THW3 Flow water temp. thermisitor (to tank) ž&RUEHORZ ž&RUDERYH
L5
THW4 DHW supply temp. thermistor ž&RUEHORZ ž&RUDERYH
THW5A Stored water temp. thermistor (upper) ž&RUEHORZ ž&RUDERYH
THW5B Stored water temp. thermistor (lower) ž&RUEHORZ ž&RUDERYH

L6 Circulation water freeze protection Check circulation pump (See 10-6. for how
1. Reduced flow in primary water circuit 1.
<DHW/Heating/FS/OS> to check).
Due to 1 or more of the following;
Error code displayed when THW1 detects a Open air vent to remove trapped air.
Faulty pump, insufficient air purge,
WHPS”ž&IRUFRQVHFXWLYHVHFRQGVRU Check the strainer for blockages.
blocked strainer, leak in water circuit
7+:GHWHFWVDWHPS”ž&IRUFRQVHFXWLYH Check the primary water circuit for leaks.
seconds. Check that the flow amount is within the
recommended range during heating
Exception operation.
Error code will not be displayed if; Refer to Procedure 5 in “11. DISASSEMBLY
FS function is disabled, PROCEDURE.”
For 10 minutes after water circulation pump1 is
switched on. Check valves on primary water circuit are
2. Valve operation fault 2.
installed level.
3. 2-way valve (local supply) actuator 3. Electrically test to determine fault
fault
4. 3-way valve actuator fault 4. 1) Electrically test to determine fault.
2) Operate 3-way valve manually using
the main remote controller. (Refer to
<Manual operation> in 9-4).
3) Replace 3-way valve coil.
4) Replace 3-way valve. (Refer to Procedure
6 in “11. DISASSEMBLY PROCEDURE.”

5. THW1 or THW2 has become detached 5. Visually inspect location and reattach as
from its holder. necessary.

6. THW1 or THW2 fault 6. Check resistance of thermistor against table

in section 10-6.
Compare FTC detected temperature to
hand held detector.
7. FTC board failure 7. Replace board.

L8 Heating operation error 1. THW1 has become detached from its 1. Visually inspect location and reattach as
* “3” is displayed in “Request code: 567” in “Run- holder. necessary.
ning information”.
<Heating/FS> 2. Booster heater fault 2. Electrically test to determine fault.
If a), b) and c) occur, L8 is displayed; See 10-6. for how to check.
a) No change on THW1 3. THW1 or THW2 fault 3. Check resistance of thermistor against
(under 1°C for 20 minutes from unit starts table in section 10-6.
operation) Compare FTC detected temperature to
b) No change on THW1 hand held detector.
(under 1°C for 10 minutes from booster heater
4. FTC board failure 4. Replace board.
starts operation)
c) THW1 - THW2 < -5°C
(for 10 minutes continuously)

GCH15010 38
Error code Title and display conditions Possible Cause Diagnosis and action
L9 Low primary circuit (Heat source side) flow 1. Reduced flow in primary water circuit 1. Check circulation pump (See 10-6. for how
rate detected by flow sensor Due to 1 or more of the following; to check).
* “4” is displayed in “Request code: 569” in “Run- Faulty pump, insufficient air purge, Open air vent to remove trapped air.
ning information”. blocked strainer, leak in water circuit. Check the strainer for blockages.
<Heating> Check the primary water circuit for leaks.
Error code displayed when flow sensor detects Check that the flow amount is within the
low flow rate for 10 seconds. recommended range during heating
operation.
Refer to Procedure 5 in “11. DISASSEMBLY
PROCEDURE.”

2. Valve operation fault 2. Check valves on primary water circuit are

installed level.
3. 2-way valve (local supply) actuator 3. Electrically test to determine fault
fault

4. Connector wire has become detached 4. Visually check the CN1A connector and
or loose wiring. reattach if necessary.
5. Flow sensor 1 fault 5. Electrically test to determine fault.
See 10-6. for how to check.
6. FTC board failure 6. Replace board.
Low primary circuit (Heat source side) flow 1. Reduced flow in primary water circuit 1. Check circulation pump (See 10-6. for how
rate detected by flow sensor Due to 1 or more of the following; to check).
* “5” is displayed in “Request code: 569” in “Run- Faulty pump, insufficient air purge, Open air vent to remove trapped air.
ning information”. blocked strainer, leak in water circuit. Check the strainer for blockages.
<DHM/Heating/LP/LS> Check the primary water circuit for leaks.
Error code displayed when flow sensor detects Check that the flow amount is within the
low flow rate for 10 seconds. recommended range during heating
operation.
Refer to Procedure 5 in “11. DISASSEMBLY
Exception
PROCEDURE.”
While hot water is not supplied.

2. Valve operation fault 2. Check valves on primary water circuit are

installed level.
3. 2-way valve (local supply) actuator 3. Electrically test to determine fault
fault

4. Connector wire has become detached 4. Visually check the CN2B connector and
or loose wiring. reattach if necessary.
5. Flow sensor B fault 5. Electrically test to determine fault.
See 10-6. for how to check.
6. FTC board failure 6. Replace board.

LF Flow sensor failure Check flow sensor cable for damage or loose
"*" is displayed in “Request code : 575” in connections.
“Running information”.
* … 1 : Flow sensor 1
2 : Flow sensor A
3 : Flow sensor B

LP DHW supply temperature overheat protection 1. Thermal store tank water tempareture 1. Refer to L3/L4.
<HW/HT/FS/OS> is high (THW5A≧70℃)
Error code displayed when THW4 detects a temp
≧ 70℃ for 5 concecutive seconds. 2. THW4 fault 2. Check resistance of thermistor against
table in section 10-6.
Exception
Error code will not be displayed if;
While there is no hot water supply, 3. FTC board failure 3. Replace board.
For 30 seconds after hot water supply start,
DHW supply max. temp. is set to more than 61℃,
For 24 hours after DHW supply max. temp. is
changed from more than 61℃ to less than 60℃.
LU Water circulation pump failure 1. Power supply voltage increase 1. Check the supply voltage.
"*" is displayed in "Request code:576" in "Running
information". 2. Connector/terminal wire has become 2. Visually check the terminals and connectors
* … 1: Water circulation pump 1 detached or loose wiring and reattaches appropriate.
2: Water circulation pump A
<HW/HT/FS/OS> 3. Water circulation pump is locked 3. to 5.
Error code displayed when Turn the power to the indoor unit OFF and
PWM feedback signal is set to 83∼92% for 10 then ON.
4. Water circulation pump reaching the Power to both the indoor unit and outdoor
concecutive seconds.
end of life unit should be switched OFF then ON.
Exception 5. Water circulation pump fault If the LU code is still displayed the water
Water circulation pump is OFF. circulation pump should be replaced.

6. FTC board failure 6. Replace board.

GCH15010 39
Error code Title and display conditions Possible Cause Diagnosis and action
P1 Indoor unit temperature thermistor (TH1) failure Refer to error codes (P1/L5).
P2 Indoor unit temperature thermistor (TH2) failure Refer to error codes (P1/L5).

E0/E4 Main remote controller communication failure 1. Contact failure with transmission cable 1. Check that main remote controller cable
(Reception error) is not extended.
Error code E0 is displayed if main remote control- 2. Wiring procedure not observed. 2. Check main remote controller and FTC
ler does not receive any signal from the indoor (Cable length/cable diameter/number common wiring max cable length 500 m.
unit for ref. address "0" for 3 minutes. of indoor units/number of main remote Only use 2 core cable.
Error code E4 is displayed if indoor unit does not controllers) Only connect 1 main remote controller to 1
receive any data from the main remote controller FTC indoor unit board.
for 3 mins or indoor unit does not receive any sig-
3. Fault on the indoor unit FTC board 3. to 5.
nal from the main remote controller for 2 minutes.
section controlling Ref. address "0" If the problem is not solved by the above
measures then:
Turn the power to the indoor unit OFF and
4. Fault with the main remote controller then ON.
circuit board Power to both the indoor unit and outdoor
5. Electrical noise causes interference unit should be switched OFF then ON.
with transmission/reception of data for If the E0/E4 code is still displayed the FTC
main remote controller. and/ or the main remote controller circuit
board should be replaced.

E3/E5 Main remote controller communication failure 1. 2 or more main remote controllers have 1. Only connect 1 main remote controller to 1
(Transmission error) been connected to the FTC. FTC indoor unit board.
Error code E3 is displayed if the main remote 2. Fault with main remote controller 2. to 4.
controller can not find an empty transmission path transmission/receiving circuit board Turn the power to the indoor unit OFF and
and thus fails to transmit for 6 secs or the data
then ON.
received by the main remote controller is different
Power to both the indoor unit and outdoor
to what was sent (by the main remote controller)
3. Fault with the main remote controller unit should be switched OFF then ON.
30 consecutive times.
circuit board If the E3/E5 code is still displayed the FTC
Error code E5 is displayed if the FTC can not find 4. Electrical noise causes interference and/or the main remote controller circuit
an empty transmission path for 3 minutes and with transmission/reception of data for board should be replaced.
thus cannot transmit or the data sent by the FTC main remote controller.
is different to what was expected 30 consecutive
times.
E6 Indoor/outdoor communication failure * Check the LED display on the outdoor unit
(Reception error) circuit board.
Error code E6 is displayed if after the power is Refer to the outdoor unit service manual.
switched ON to the indoor unit, the FTC board
1. Contact failure/short circuit/miswiring 1. Check the connections on the indoor and
does not receive any signal or the signal received
outdoor unit have not become loose and
is not complete for 5 seconds, or after a period of
that the connecting cable is not damaged.
operation the FTC board does not receive any
signal or the signal received is not complete for 3 Check that there is not false wiring.
minutes. 2. Fault with outdoor unit transmission/ 2. to 4.
receiving circuit board Turn the power to the indoor unit OFF and
then ON.
3. Fault with FTC transmission/receiving Power to both the indoor unit and outdoor
circuit board units should be switched OFF then ON.
4. Electrical noise causes interference If the E6 code is still displayed the FTC and/
with FTC-Outdoor unit transmission or the outdoor unit circuit board should be
cable. replaced.

E7 Indoor/outdoor communication failure 1. Fault with FTC transmission/receiving 1. to 3.

(Transmission error) circuit board Turn the power to the indoor unit OFF and
Error code E7 is displayed if despite the FTC then ON.
2. Electrical noise causes interference
board sending signal "0", signal "1" is received Power to both the indoor unit and outdoor
with power supply.
30 consecutive times. unit should be switched OFF then ON.
3. Electrical noise causes interference If the E7 code is still displayed the FTC cir-
with FTC-outdoor unit transmission ca- cuit board should be replaced.
ble.
E1/E2 Main remote controller control board failure 1. Fault with the main remote controller 1. Replace main remote controller circuit
Error code E1 displayed if main remote controller circuit board board.
can not access it is non volatile (non power de-
pendent) memory.
Error code E2 is displayed when there is a fault
with the main remote controller's internal clock.

GCH15010 40
 Error code Title and display conditions Possible Cause Diagnosis and action
J0 Indoor unit/wireless receiver communication 1. Connection fault with wireless receiver- 1. Check the connections to the wireless re-
failure FTC connection ceiver and FTC have not become loose and
Error code J0 is displayed when the FTC can not that the connecting cable is not damaged.
receive data from the wireless receiver for 1 min- 2. Fault with FTC receiving circuit board 2. to 4.
ute. Turn the power to the indoor unit OFF and
then ON.
3. Fault with wireless receiver's transmis- Power to both the indoor unit and outdoor
sion circuit board unit should be switched OFF then ON.
If the J0 code is still displayed the FTC and/
4. Electrical noise causes interference or the wireless receiver circuit board should
with wireless receiver communication be replaced.
cable.

J1 to J8 Wireless remote controller/wireless receiver 1. Battery on wireless remote controller 1 Check and replace the battery if necessary
communication failure maybe flat the wireless remote controller battery.
(Reception error) 2. The wireless remote controller is out of 2. to 4.
Error code displayed if wireless receiver receives range of the wireless receiver. Reposition the wireless remote controller
no/incomplete data from the wireless remote closer to the receiver and perform a
controller for 15 consecutive minutes. 3. Fault with wireless remote controller communication test.
transmission circuit board For procedure refer to wireless remote
The digit after the J refers to the address of the controller installation manual.
wireless remote controller that has the error. If "OK" is displayed then the cause of the
4. Fault with wireless receiver's reception
E.g. Error code "J3" refers to a communication J1 to J8 error was the controller was out of
circuit board
fault between the wireless receiver and wireless range of the receiver.
remote control with address 3. The wireless remote controller should be
installed within range of the receiver.
If "Err" is displayed replace wireless remote
controller with a new controller and perform
the pairing procedure.
If after this procedure the "Err" code is still
displayed the fault is with the receiver unit
(attached to the indoor unit).
The receiver unit should be replaced with a
new part and the original remote controller
can be reconnected.
If "OK" is displayed then the fault is with the
remote controller and this should be
replaced.

Note: To cancel error codes please switch system off (press button F4 (RESET) on main remote controller).

GCH15010 41
10-5. Troubleshooting by inferior phenomena
No. Fault symptom Possible cause Explanation - Solution
1 Main remote controller 1. There is no power supply to main remote 1. Check LED2 on FTC. (See 6. WIRING DIAGRAM.)
display is blank. controller. (i) When LED2 is lit.
Check for damage or contact failure of the main remote controller wiring.
(ii) When LED2 is blinking.
Refer to No. 5 below.
(iii) When LED2 is not lit.
Refer to No. 4 below.
2. Power is supplied to main remote 2. Check the following:
controller, however, the display on the ‡Disconnection between the main remote controller cable and the FTC control
main remote controller does not appear. board
‡)DLOXUHRIWKHPDLQUHPRWHFRQWUROOHULI³3OHDVHWait” is not displayed.
‡5HIHUWR1REHORZLI³3OHDVHWait” is displayed.
2 ³Please Wait” remains 1. "Please Wait" is displayed for up to 6 1. Normal operation
displayed on the main minutes.
remote controller. 2. Communication failure between the main 2, 3. Main remote controller start up checks/procedure.
remote controller and FTC. (i) ,I³´RU³´LVGLVSOD\HGEHORZ3OHDVHWait" there is a
3. Communication failure between FTC and communication error between the main remote controller and the FTC control
outdoor unit. board.
‡&KHFNZLULQJFRQQHFWLRQVRQWKHPDLQUHPRWHFRQWUROOHr.
‡5HSODFHWKHPDLQUHPRWHFRQWUROOHURUWKH)7&FRQWUROERDUG
(ii) If ³´ is displayed there is a communication error between the outdoor
unit's and FTC's control boards.
‡Check the wiring connections on the outdoor unit control board and the FTC
control board.
(Ensure S3 is securely wired with no damage. (See 7. FIELD WIRING.)
‡5HSODFHWKHRXWGRRUXQLW
VDQGRUWKH)7&
VFRQWUROERDUGV

3 The main screen The main remote controller operations do Normal operation
appears with a press not work for a while after the settings are The cylinder unit is applying updated settings made in the service menu.
RIWKH³21´EXWWRQEXW changed in the service menu. This is because Normal operation will start shortly.
disappears in a second. the system takes time to apply the changes.
4 LED2 on FTC is off. When LED1 on FTC is also off. (See 6.
(See 6. WIRING WIRING DIAGRAM.)
DIAGRAM.)
1. )7&LVQRWVXSSOLHGZLWKWR9 AC. 1. Check the voltage across the L and N terminals on the indoor power supply
terminal block 1. (See 7. FIELD WIRING.)
‡ :KHQWKHYROWDJHLVQRWWR9 AC, check for faulty wiring to power
supply.
‡:KHQWKHYROWDJHLVWR9 AC, go to 2. below.
2. There are problems in the method of 2. Check for faulty wiring between the connectors.
connecting the connectors. ‡When the connectors are wired incorrectly UHZLUH them correctly referring
to below. (See 7. FIELD WIRING and a wiring diagram on the control and
electrical box cover.)

Modified settings
(Separate power supply to the cylinder unit)
Cylinder unit

Cylinder unit
control board
&1

CN3C
White
Black

&128&

XBL XBN

L N TB1 28& TB2 S1 S2 S3

2XWGRRUXQLW
S3
S2
S1

‡If there is no problem with the wiring, go to 3. below.

3. FTC failure. 3. Check the FTC control board.

‡&KHFNWKHIXVHRQ)7&FRQWUROERDUG
‡&KHFNIRUIDXOW\ZLULQJ
‡If there is no problem with the wiring, the FTC control board is faulty
.

GCH15010 42
No. Fault symptom Possible cause Explanation - Solution
5 LED2 on FTC is When LED1 is also blinking on FTC . Check for faulty wiring between FTC and outdoor unit.
blinking. Faulty wiring between FTC and outdoor unit
(See 6. WIRING When LED1 on FTC is lit.
DIAGRAM) 1. Faulty wiring in main remote controller 1. Check for faulty wiring in main remote controller.
Multiple indoor units have been wired to a The number of indoor units that can be wired to a single outdoor unit is one.
single outdoor unit. Additional indoor units must be wired individually to a single outdoor unit.
2. Short-circuited wiring in main remote control- 2.,3. Remove main remote controller wires and check LED2 on FTC. (See 6. WIR-
ler ING DIAGRAM.)
‡If LED2 is blinking check for short circuits in the main remote controller wiring.
3. Main remote controller failure ‡,I/('LVOLWZLUHWKHPDLQUHPRWHFRQWUROOHUDJDLQDQG
- if LED2 is blinking, the main remote controller is faulty;
- if LED2 is lit, faulty wiring of the main remote controller has been corrected.

6 LED4 on FTC is off. 1. SD memory card is NOT inserted into the 1. Correctly insert SD memory card in place until a click is heard.
(See 6. WIRING memory card slot with correct orientation.
DIAGRAM) 2. Not an SD standards compliant memory card. 2. Use an SD standards compliant memory card. (Refer to installation manual,
"5.6 Using SD memory card".)
LED4 on FTC is 1. Full of data. 1. Move or delete data, or replace SD memory card with a new one.
blinking. 2. Write-protected. 2. Release the write-protect switch.
(See 6. WIRING 3. NOT formatted. 3. Refer to installation manual, "5.6 Using SD memory card".
DIAGRAM) 4. Formatted in NTFS file system. 4. FTC is Not compatible with NTFS file system. Use an SD memory card
formattedin FAT file system.
7 No water at hot tap. 1. Cold main off 1. Check and open stop cock.
2. Strainer (local supply) blocked. 2. Isolate water supply and clean strainer.
8 Cold water at tap. 1. Hot water run out. 1. Ensure DHW mode is operating and wait for thermal store tank to re-heat.
2. Prohibit, schedule timer or holiday mode se- 2. Check settings and change as appropriate.
lected.
3. Heat pump not working. 3. Check heat pump – consult outdoor unit service manual.
4. Booster heater cut-out tripped. 4. Check booster heater thermostat and press reset button if safe.
Reset button is located on the side of booster heater, covered with black rub-
ber cap. See 4. PART NAMES AND FUNCTIONS to find out its position.
5. The earth leakage circuit breaker for booster 5. Check the cause and reset if safe.
heater breaker (ECB1) tripped.
6. The booster heater thermal cut-out has 6. Check resistance across the thermal cut-out, if open then the connection is
tripped and cannot be reset using the manual broken and the booster heater will have to be replaced.
reset button. Contact your Mitsubishi Electric dealer.
7. 3-way valve fault 7. Check plumbing/wiring to 3-way valve.
(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in section 9-4.) If the valve does not still function, go
to (ii) below.
(ii) Replace 3-way valve coil. If the valve does not still function, go to (iii) be-
low.
(iii) Replace 3-way valve. (Refer to 11. DISASSEMBLY PROCEDURE.)
8. Air inclusion in pump A 8. Open the air vent above pump A (refer to page 25).
9. System or power OFF 9. Turn on the power / system.
10. Flow sensor fault 10. ,I³´LVGLVSOD\HGLQ³5HTXHVWFRGH´LQ³5XQQLQJLQIRUPDWLRQ´UHSODFH
flow sensor A.
11. Supply flow rate is low 11. Increase the supply amount.

9 Water heating takes 1. Heat pump not working. 1. Check heat pump – consult outdoor unit service manual.
longer. 2. Booster heater cut-out tripped. 2. Check booster heater thermostat and press reset button if safe.
Reset button is located on the side of booster heater, covered with black rub-
ber cap. See 4. PART NAMES AND FUNCTIONS to find out its position.
3. Booster heater breaker (ECB1) tripped. 3. Check the cause and reset if safe.
4. The booster heater thermal cut-out has 4. Check resistance across the thermal cut-out, if open then connection is bro-
tripped and cannot be reset using the manual ken and the booster heater will have to be replaced.
reset button. Contact your Mitsubishi Electric dealer.
5. Flow rate of the primary circuit may be reduced. 5. Check the following items
‡Check for trapped air in water pump 1 (primary circuit).
‡Check water pump (primary circuit) for malfunction. (Refer to section 10-6.)
‡Check the pipe for blockage.
6. 3-way valve failure 6. Check plumbing/wiring to 3-way valve.
(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in section 9-4.) If the valve does not still function, go to (ii)
below.
(ii) Replace 3-way valve motor. If the valve does not still function, go to (iii) be-
low.
(iii) Replace 3-way valve. (Refer to 11. DISASSEMBLY PROCEDURE.)

GCH15010 43
No. Fault symptom Possible cause Explanation - Solution

10 Temperature of DHW When DHW operation is not running, the DHW

tank water dropped. tank emits heat and the water temperature
decreases to a certain level. If water in the DHW
tank is reheated frequently because of a signifi--
cant drop in water temperature, check for the
following.
1. Insulation material coming loose or off. 1. Fix insulation.

2. 3-way valve failure 2. Check plumbing/wiring to 3-way valve.

(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in section 9-4.) If the valve does not still function, go to (ii)
below.
(ii) Replace 3-way valve motor. If the valve does not still function, go to (iii) be-
low.
(iii) Replace 3-way valve. (Refer to 11. DISASSEMBLY PROCEDURE.)

11 Hot or warm water Heat of hot water pipe is transferred to cold water Insulate/re-route pipework.
from cold tap. pipe.
12 Water leakage 1. Poorly sealed connections of water circuit 1. Tighten connections as required.
components
2. Water circuit components reaching the end of 2. Refer to PARTS CATALOG for expected part lifetimes and replace them as
life necessary.

13 Heating system does 1. Prohibit, schedule timer or holiday mode se- 1. Check settings and change as appropriate.
not reach the set lected.
temperature.

2. The temperature sensor is located in a room 2. Relocate the temperature sensor to a more suitable room.
that has a different temperature relative to
that of the rest of the house.
3. Heat pump not working. 3. Check heat pump – consult outdoor unit service manual.

4. Booster heater cut-out tripped. 4. Check booster heater thermostat and press reset button if safe.
Reset button is located on the side of booster heater, covered with black rub-
ber cap. (See 4. PART NAMES AND FUNCTIONS for position.)
5. Booster heater breaker (ECB1) tripped. 5. Check the cause of the trip and reset if safe.

6. The booster heater thermal cut-out tripped 6. Check resistance across the thermal cut-out, if open then the connection is bro-
and can not be reset using the manual reset ken and the booster heater will have to be replaced.
button. Contact your Mitsubishi Electric dealer.
7. Incorrectly sized heat emitter. 7. Check the heat emitter surface area is adequate
Increase size if necessary.
8. 3-way valve failure 8. Check plumbing/wiring to 3-way valve.
(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in 9-4). If the 3-way valve does not function, go to (ii) below.
(ii) Replace 3-way valve motor. If the 3-way valve coil is replaced but the
3-way valve does not function go to (iii) below.
(iii) Replace 3-way valve. (Refer to 11. DISASSEMBLY PROCEDURE.)
9. Battery problem (*wireless control only) 9. Check the battery power and replace if flat.

14 In 2-zone value ON/ 1. When Zone1 and Zone2 are both in heating 1. Normal action no action necessary.
OFF control, only mode, the hot water temperature in Zone2
Zone2 does not does not exceed that in Zone1.
reach the set tem- 2. Faulty wiring of 2-way valve 2. Refer to installation manual, "5.3 2-zone valve ON/OFF control".
perature.
3. Faulty installation of 2-way valve 3. Check for correct installation. (Refer to the manual included with each motor-
ized mixing valve.)
4. Incorrect setting of Running time 4. Check for correct setting of Running time.

5. 2-way valve failure 5. Inspect 2-way valve. (Refer to the manual included with each 2-way valve.)

GCH15010 44
No. Fault symptom Possible cause Explanation - Solution

15 After DHW operation At the end of the DHW mode operation the 3-way Normal operation no action necessary.
room temperature valve diverts hot water away from the DHW circuit
rises slightly. into space heating circuit.
This is done to prevent the cylinder unit compo-
nents from overheating.
The amount of hot water directed into the space
heating circuit varies according to the type of the
system and of the pipe run between the plate heat
exchanger and the cylinder unit.
16 The room tempera- 3-way valve failure Check the 3-way valve.
ture rises during DHW (i) Manually override 3-way valve using the main remote controller. (Refer to
operation. <Manual operation> in 9-4). If the 3-way valve does not function, go to (ii)
below.
(ii) Replace 3-way valve coil. If the 3-way valve coil is replaced but the 3-way
valve does not function go to (iii) below.
(iii) Replace 3-way valve. (Refer to 11. DISASSEMBLY PROCEDURE.)
17 Water discharges 1. If continual – pressure relief valve could bite 1. Turn the handle on the pressure relief valve several turns. If leakage persists,
from pressure relief foreign objects and the valve seat may be replace the pressure relief valve with a new one.
valve. damaged.
(Primary circuit) 2. If intermittent – expansion vessel charge may 2. Check pressure in expansion vessel.
have reduced/bladder perished. Recharge to 1 bar if necessary.
If bladder perished replace expansion vessel with a new one.
3. Heating circuit is closed and pump is running. 2. Open the heating circuit.
18 Noisy water circulation Air in water circulation pump. Use manual and automatic air vents to remove air from system.
pump Top up water if necessary to achieve 1 bar on primary circuit.
19 Noise during hot 1. Loose airing cupboard pipework. 1. Install extra pipe fastening clips.
water draw off
typically worse in the 2. Air in water circulation pump A. 2. Use manual and automatic air vents to remove air from system.
morning. Top up water if necessary to achieve 1 bar on primary circuit.
20 Mechanical noise 1. Heaters switching on/off. Normal operation no action necessary.
heard coming from
the cylinder unit. 2. 3-way valve changing position between
DHW and heating mode.
21 Water circulation Water circulation pump jam prevention mechanism Normal operation no action necessary.
pump runs for a short (routine) to inhibit the build-up of scale.
time unexpectedly.
22 Milky/Cloudy water Oxygenated water Water from any pressurised system will release oxygen bubbles when water is
(Sanitary circuit) running. The bubbles will settle out.
23 Heating mode has The time of “Delay” set in “Economy settings Increase the time of “Delay” in “Economy settings for pump” .
been on standby for for pump” is too short. (Go to “Service menu”
a long time (does ĺ³$X[LOLDU\VHWWLQJV´ĺ³(FRQRP\VHWWLQJVIRU
not start operation pump”).
smoothly.)
24 The cylinder unit The cylinder unit is designed to run in an operation ‡1RUPDORSHUDWLRQ
that was running in mode with a higher priority (i.e. DHW mode in this ‡After the DHW max. operation time has elapsed or the DHW supply max.tem-
the heating mode case) at power recovery. perature has been reached, the DHW mode switches to the other mode
before power failure (e.g. Heating mode).
is running in the
DHW mode after
power recovery.

GCH15010 45
No. Fault symptom Possible cause Explanation - Solution

25 The energy monitor val- 1. Incorrect setting of the energy monitor 1. Check the setting by following the procedure below.
ue seems not correct. (1) Check if the DIP switch is set as the table below.
Consumed electric energy Delivered heat energy

Note: Electric energy meter Heat meter

SW3-4 SW3-8
There could be some (Local supply) (Local supply)
discrepancies between the OFF Without OFF Without
actual and the calculated ON With ON With
values.
If you seek for accuracy, (2) In the case external electric energy meter and/or heat meter is not used,
please make sure to check if the setting for electric heater and water pump 1 input is correct by
connect power meter(s)
referring to <Energy monitor setting> in section 9-4.
and heat meter to FTC
(3) In the case external electric energy meter and/or heat meter is used, check
board. Both should be
locally supplied. if the unit of output pulse on external meter matches with the one set at the
main remote controller by referring to <Energy monitor setting> in section
9-4.
2. Non-connectable type of external meter (local 2. Check if the external meter (local supply) is connectable type by referring to
supply) is connected. <Energy monitor setting>" in section 9-4.
3. External meter (local supply) failure 3. Check if signal is sent to IN8 to IN10 properly. (Refer to section 6. WIRING
DIAGRAM)
Replace the external heat meter if defective.
4. FTC board failure 4. Check the FTC control board.
‡&KHFNIRUIDXOW\ZLULQJ
‡If no problem found with the wiring, the FTC control board is faulty. Replace
the board.

Annual Maintenance
It is essential that the cylinder unit is serviced at least once a year by a qualified individual. Any spare parts required should be purchased from Mitsubishi Electric.
NEVER bypass safety devices or operate the unit without them being fully operational.

<Annual maintenance points>

Use the Annual Maintenance Log Book as a guide to carrying out the necessary checks on the cylinder unit and outdoor unit.

GCH15010 46
10-6. Checking component parts' function
Part Name Check Points
Water circulation pump (primary circuit , pump1・A)
<Water circulation pump (primary circuit) characteristics>

Pump speed
BROWN
PWM input signal
Signal cable BLUE Speed 1 Speed 2 Speed 3 Speed 4㸦Default seƟng㸧 Speed 5
Signal ref.
3 BLACK 160.0
Feedback signal
M

džƚĞƌŶĂůƐƚĂƟĐƉƌĞƐƐƵƌĞ΀ŬWĂ΁
140.0
1~ BROWN
L 120.0

BLUE 100.0
3 N
Power cable 80.0
GREEN/
60.0
YELLOW
40.0
20.0
0.0
0 2 4 6 8 10
&ůŽǁƌĂƚĞ΀>ͬŵŝŶ΁
<Recommended water flow rate range>

Outdoor unit Water flow rate range [L/min]

QUHZ-W40VA 3.0 - 8.0

GCH15010 47
 Part Name Check Points
Flow sensor (1,A,B)
Flow sensor 1 , B
Flow signal
Yellow 1 4.0

White 3.5

Flow output signal[V]

3.0
Flow signal V Green
2.5
5V DC Brown 2.0
4
1.5
CN1A
1.0
0.5
0.35V
part name symbol 0.0
0 4 8 12 16 20
Flow sensor 1 CN1A
Flow [l/min]
Flow sensor A CN2A
Flow sensor B CN2B

Flow sensor A
Flow signal
4.0
3.5

Flow output signal[V]

3.0
2.5
2.0
1.5
1.0
0.5
0.35V
0.0
0 8 16 24 32 40
Flow [l/min]

Booster heater Measure the resistance between the terminals with a tester.

Thermostat (90 °C) and thermal cut out (121 °C)

Terminal Normal Abnormal
121 °C 90 °C
Thermal Manual reset 9-10 80“Pȍ Open or Short
cut-out water
thermostat
AWG18

AWG18

9 10

2kW heater (230V, 1 phase) 2kW

Terminal Normal Abnormal
1-2 ȍ Open or Short
AWG15 FEP

AWG15 FEP
WHITE

WHITE

1 2

Earth leakage circuit breaker for heater If a short circuit occurs on the booster heater, or each power line,
a short-circuit breaker will trip and power source will be blocked.
Eliminate the causes of short circuit and then turn on the breaker again.

GCH15010 48
 Part Name Check Points
3-way valve (1) Check the movement of the red indicator. The red indicator normally points
<DHW> <Heating> to A in DHW mode and to B in Heating mode as shown to the left.
(2) If each indicator position is correct but the 3-way valve does not work prop-
Motor
erly, the motor may not fit onto the valve securely, so remove the motor by
B
A
Indicator (red) B
A
pressing the release button, and reinstall it.
Release button

Valve
B A B A

AB AB
Thermistors Disconnect the connector then measure the resistance with a tester.
(At ambient temperatures of 10 - 30°C.)

Thermistor Normal Abnormal

TH1 Nȍ Open or short
THW1
THW2
Nȍ Open or short
THW3
THW4
THW5A
Nȍ Open or short
THW5B

<Thermistor Characteristics Charts>

‡5RRPWHPSHUDWXUHWKHUPLVWRU7+ ‡)ORZZDWHUWHPSHUDWXUHWKHUPLVWRU7+: ‡6WRUHGZDWHUWHPSHUDWXUHWKHUPLVWRUXSSHU7+:$
‡5HWXUQZDWHUWHPSHUDWXUHWKHUPLVWRU7+: ‡6WRUHGZDWHUWHPSHUDWXUHWKHUPLVWRUORZHU7+:%
Thermistor R0 = 15kȍ ± 3% ‡)ORZZDWHUWHPSHUDWXUHWKHUPLVWRUWRWDQN7+:
B constant = 3480 ± 2% ‡'+:VXSSO\WHPSHUDWXUHWKHUPLVWRU7+: Thermistor R0 = 5.1kȍ ± 2%
B constant = 3300 ± 2%
1
Rt = 15exp {3480 ( 273+t 1 )}
–
273 Thermistor R0 = 17.6kȍ ± 3% 1 1 )}
B constant = 3970 ± 2% Rt = 5.1exp {3300 ( 273+t –
318

0°C Nȍ 1
Rt = 17.6exp {3970 ( 273+t 1 )}
–
323 0°C Nȍ
10°C Nȍ
10°C Nȍ
20°C Nȍ
20°C Nȍ
25°C Nȍ 0°C Nȍ
30°C Nȍ
30°C Nȍ 10°C Nȍ
40°C Nȍ
40°C Nȍ 20°C Nȍ
50°C Nȍ
30°C Nȍ
60°C Nȍ
40°C Nȍ
70°C Nȍ
50°C Nȍ
80°C Nȍ
60°C Nȍ
70°C Nȍ
80°C Nȍ

50 600 80

70
500
40
60
5HVLVWDQFHNȍ

400
50
30
5HVLVWDQFHNȍ

5HVLVWDQFHNȍ

300 40

20 30
200

20
10 100
10

0 0
0 -20 -10 0 10 20 30 40 50 60 70 80 90 100 -20 -10 0 10 20 30 40 50 60 70 80 90 100
-20 -10 0 10 20 30 40 50 Temperature (°C)
Temperature (°C)
Temperature (°C)

GCH15010 49
 10-7. Test point diagram
F2
FTC (Controller board) 6.3A/250V

F1
10A/250V
CN01
CNP1/OUT1 Power supply
Water (230V AC)
circulation CN3C
pump1(230V) Transmission
CNPA/OUTA (Indoor/Outdoor)
Water (0-24V DC)
circulation LED1
pumpA(230V) Power supply(FTC)
OUT3(TBO1. 1-2)
2-way valve2b
(230V AC) 1
OUT3(TBO1. 3-4) 2
2-way valve2a 3
(230V AC)
4
CN1A
Flow sensor1 input
CNPWM
Water circulation
pump1
(2-3:5V DC)
CNPWM3
Water circulation
CNV1/OUT4 pumpA
3-way valve (2-3:5V DC)
(1-3:230V AC)
LED2
CNBHT Power supply
Thermostat input (Main remote
for booster heater controller)
(1-4:230V AC) CNRF
CNBH/OUT6 Transmission
Signal output (Indoor/Wireless
for booster heater receiver)
(1-3:230V AC) (1-2:11.5-13.2V DC)

CNOUT CN105
Thermostat input Transmission
for outdoor unit (Indoor/WiFi
(2-4:230V AC) adaptor)
(1-2:11.5-13.2V DC)
CNOUC LED3
Signal output Transmission
for outdoor unit (Indoor/Outdoor)
(1-3:230V AC)
CN108
CNBC SD card
Signal output LED4
for booster heater 2 4 6 8 10 14 Reading or witing
protect data to SD card
(230V AC) 1 3 5 7 9 13
CN20
XBL/XBN/OUTB Thermistor
Relay for outdoor (Room temp.)
unit

1 2 3 4 5 6 7 8 9 10 11

IN6 IN1 IN8 IN9 IN10 CN22/RC

1 (TBI.1 1-2) 2 (TBI.1 3-4) 3 (TBI.1 5-6) 4 (TBI.1 7-8) 5 (TBI.1 9-10) 6 (TBI.1 13-14)
Room Room Electric energy Electric energy Heat meter Main remote
thermostat 2 thermostat 1 meter 1 meter 2 controller
input input (10.4-13.7V DC)

CNW3 CNW5
7 CN2B
Flow sensorB 8 CN2A
Flow sensorA
9 Thermistor 10 CNW12
Thermistor
11 Thermistor
(1-3:Flow water (to tank) (2-3:Stored water
input input (1-2:Flow water temp.) (upper) temp.)
temp.) (3-4:Return water temp.)
(4-5:DHW supply temp.) (4-5:Stored water
(lower)temp.)

GCH15010 50
11 DISASSEMBLY PROCEDURE

DISASSEMBLY PROCEDURE PHOTOS

1. How to remove the front panel

< Front Panel >

Figure 1

(1) Remove the 5 screws of the front panel. (Figure 1)

(2) Pull out the bottom of the front panel.

< CAUTION >

During regular use, the cylinder unit is connected to the
main controller by a lead wire. So, the lead wire might
be disconnected or broken if the front panel is removed
with great force.

screws

2. How to remove the main controller

< Main controller >

(1) Looking at the rear of the front panel, press the

resin notched section of the main controller holder,
remove the claws (total 6) from the front panel, and
remove the main controller holder. (Photo 2-1 and 2-2)
Photo 2-1
(2) Slide the main controller support upwards, and front panel
remove the support together with the main controller
from the front panel.

< CAUTION >

Take care to prevent the main controller lead wire from
being cut since it passes through the cutout on the
main controller support. main controller
support

claws ( total 6 )

The backside of the front panel

Photo 2-2

main controller
holder

GCH15010 51
 DISASSEMBLY PROCEDURE PHOTOS
3. How to remove the controller board
Photo 3
< Controller board > controller box

(1) Disconnect all lead wires connected to the controller

board in the controller box.

(2) Remove the resin parts (total 12) connected to the

controller box from the controller board, and remove the
controller board.

< CAUTION(1) >

Before removing the controller board, discharge static controller
board
electricity. Also, pay attention to electric shock.

< CAUTION(2) >

Lead wires are color-coded by cable straps at board
connections. When installing the board, check the color
of the cable straps to ensure that lead wires are
connected correctly.

4. How to remove the electrical parts

< Electrical parts >

(1) Disconnect all lead wires connected to electrical

parts.

(2) Remove all screws that connect lead wires to the electrical parts
mount cont, and then remove electric parts.

Red round mark: Resin parts (total 12)

< CAUTION(1) > connected to the controller box
Before removing electrical parts, discharge static
electricity. Also, pay attention to electric shock.

< CAUTION(2) >

Lead wires are color-coded by cable straps at their electrical parts
connections. When connecting lead wires, check the
color of the cable straps to ensure that lead wires are
connected correctly.

Photo 4
mount cont

GCH15010 52
 DISASSEMBLY PROCEDURE PHOTOS
5. How to remove the thermistor Photo 5-1
There are three kinds thermistor in total as follows, but
cannot remove the Thermistor - Tank.

Thermistor - Outdoor Unit

Thermistor - HW
Thermistor - Tank (It is impossible of disassembly)

(1) Disconnect the thermistor lead wires from the

controller board.(Photo 5-1) CNW12 connector (RED)

(2) Remove the copper clamps from the pipes, and CNW3 connector (BLUE)
remove the thermistors from the copper clamp.(Figure
2 and Photo 5-2,5-3,5-4) CNW5 connector (WHITE)

Figure 2
Photo 5-2

< CAUTION >

The thermistors are located
inside insulation.

Photo 5-3 Photo 5-4

GCH15010 53
 DISASSEMBLY PROCEDURE PHOTOS
6. How to remove the Side panels (R,L)

Figure 3 top panel

(1) Remove the 12 screws of the top panel.(Figure 3)

(2) Remove the 10 screws of the rear panel.(Figure 4)

side panel

(3) Remove the 2 screws of the stay-pipe of the upper

side panel.(Figure 3 and 4)

(4) Remove the 4 screws of the fixing plate.(Figure 3) 2 screws

(5) Remove the 3 screws of the base plate.(Figure 3)

Remove the 3 screws of the base plate.(Figure 4)
fixing plate
< CAUTION >
When removing panels, wear protective gloves to
prevent cuts and other injuries.
2 screws

base plate top panel

Figure 4

side panel
2 screws

rear panel

base plate

GCH15010 54
 DISASSEMBLY PROCEDURE PHOTOS
7. How to remove water pump1 (primary circuit)/pump Photo 7-1 (Larger scale of the A part)
valve

< Water pump1 >

(Water pump lower left in the cylinder unit)

(1) Remove the front panel .

CNP1
(2) Disconnect the CNP1 connector, the earth cable connector
and the CNPWM connector in the controller box. (Photo
7-1 and 7-2)
earth cable
(3) Release the water pump lead wire from the cable
screw
clamps ,the cable strap in the control box and the
bands below the controller box.(Photo 7-3 and 7-4) Recoat the removed earth
cable with RTV silicone
(4) Open the pressure relief valve cap and lower the rubber (KE-3490) here.
tank internal pressure.(Photo 7-5)

(5) When removing the pump valve, open the drain

valve to drain all water. (Photo 7-6)
Photo 7-2 (Larger scale of the B part)
< CAUTION >
After this step, recoat the removed earth cable with
RTV silicone rubber (KE-3490).(Photo 7-1)

Photo 7-3

CNPWM
A connector

B
controller box
Photo 7-4
cable
clamps

cable
cable clamps
clamps

Photo 7-6
Photo 7-5

pressure relief
valve cap
drain valve

GCH15010 55
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

Photo 7-7
(6) Close (OFF) the pump valve (Photo 7-7)
‡:KHQWKHSXPSYDOYHKDQGOHLVVWLIIXVHDWRROWRJULS
the handle and turn it carefully.
‡:KHQRSHQLQJRUFORVLQJWKHSXPSYDOYHHQVXUHWR
GRVRIXOO\QRWKDOIZD\ pump valve

Nut of the
(7) Remove the water pump1 by removing the two G1 pump valve
1/2” nuts using the two spanners: one to hold the G1
1/2” nut and the other to turn the other side of G1 1/2”
nut. Remove the water pump by sliding it horizontally. water pump1
(Photo 7-7 and Figure 5).
‡:KHQUHLQVWDOOLQJWKH*´QXWVXVHQHZ*´
gaskets.
‡6HWWKHZDWHUSXPSLQWKHZD\WKDWWKHVWDPSHG
flowarrow pointing up.
Nut of the
pump valve

When fixing water pump1 pump valve

in place with the spanner,
Figure 5 use these flat sections.

Photo 7-8

water pump1

pump valve stay

and 2 screws

pump valve

< Pump valve >

water pump1

(8) Remove the pump valve stay by removing the 2

screws.(Photo 7-8 and 7-9) Photo 7-9
・ Reuse the removed pump valve stay and the pump
valve stay fixing screws.

(9) Remove the pump valve by detaching the quick

connection.(Photo 7-8 and 7-9)
‡Take it off the pump valve on the water pump 1 water pump1
earlier and slowly to drain water in pump 1 from the
drain valve.
‡:KHQUHLQVWDOOLQJWKHTXLFNFRQQHFWLRQXVHQHZ
O-ring. pump valve

Note: Skip Steps (2) and (3) above when replacing the
pump valve stay
pump valve only. and 2 screws

GCH15010 56
 DISASSEMBLY PROCEDURE PHOTOS
8. How to remove the water pump A (primary circuit)
Photo 8-1 (Larger scale of the A part)
< Water pump A >
(Water pump lower right in the cylinder unit)

(1) Remove the front panel.

CNPA
(2) Disconnect the CNPA connector, the earth cable connector
and the CNPWM3 connector in the control box. (Photo
8-1 and 8-2)

(3) Release the water pump lead wire from the cable earth cable
clamps and the bands below the control box. (Photos
8-3 and 8-4)
screw
(4) Open the pressure relief valve cap and lower the
Recoat the removed earth
tank internal pressure.(Photo 8-5) cable with RTV silicone
rubber (KE-3490) here.
< CAUTION >
After this step, recoat the removed earth cable with
RTV silicone rubber (KE-3490).(Photo 8-1)

Photo 8-3 Photo 8-2 (Larger scale of the B part)

B
CNPWM3
connector
cable
clamps

cable
clamps

controller box
Photo 8-4
pressure relief valve caps

Photo 8-5

cable
clamps

GCH15010 57
 DISASSEMBLY PROCEDURE PHOTOS
(5) Open the drain cocks of the water pump A top
and bottom and drain away water in the water pump Photo 8-6
A.(Photo 8-6)
drain cock
(6) Remove the two G1 1/2" nut stays by removing the
4 screws.(Photo 8-7 and 8-8)
・ Reuse the removed the G1 1/2" nut stay and the G1
1/2" nut stay fixing screws.

(7) Remove the G1 1/2" nut stay by detaching the

quick connection. water pump A
‡:KHQUHLQVWDOOLQJWKHTXLFNFRQQHFWLRQXVHQHZ
O-ring.

(8) Remove the water pump A (primary circuit) by

UHPRYLQJWKHWZR*QXWVXVLQJWKHVSDQQHUV
RQHWRKROGWKH*QXWDQGWKHRWKHUWRWXUQWKH
other side of G1 1/2" nut.
‡:KHQUHLQVWDOOLQJWKH*QXWVXVHDQHZ* drain cock
gaskets.
‡6HWWKHZDWHUSXPSLQWKHZD\WKDWWKHVWDPSHGIORZ
arrow pointing up.

,ILWLVGLIILFXOWWRUHPRYHZDWHUSXPS$UHPRYHWKH
IL[LQJVXSSRUWIRU+(;VOLGH+(;DQGWKHQUHPRYH Photo 8-7
water pump A.

water pump A

nut stay
and 2 screws

Photo 8-8

nut stay
and 2 screws

water pump A

GCH15010 58
 DISASSEMBLY PROCEDURE PHOTOS
9. How to remove the strainer valve Photo 9-1
< Strainer valve >

(1) Remove the front panel.

cable
(2) Release the band on the strainer valve.Release the clamps
lead wire from the cable clamps. (Photos 9-1)
‡5HOHDVHGEDQGVDUHXVHGIRUSURWHFWLQJDJDLQVW
YLEUDWLRQDQGDVDPHDVXUHWRSUHYHQWIDOOLQJGXULQJ
transportation. They do not need to be retied after this
SURFHGXUH

(3)2SHQWKHSUHVVXUHUHOLHIYDOYHFDSDQGORZHUWKH
WDQNLQWHUQDOSUHVVXUH(Photo 9-2) strainer valve

(4) Open the drain valve to drain all water.(Photo

9-3) band

(5) Remove the 2 screws (only near side) on the 2

strainer valve stay. (Photo 9-4 and 9-6)
‡,)LWLVGLIILFXOWWRUHPRYHWKHVFUHZVRQWKH
cable
strainer valve stay, remove the 4 screws on the strainer clamp
valve stay, slide the strainer valve stay. (Photo 9-5)
‡5HXVHWKHUHPRYHGVWUDLQHUYDOYHVWD\DQGWKH
VWUDLQHUYDOYHVWD\IL[LQJVFUHZV Photo 9-2

Photo 9-3

pressure relief
valve cap

Photo 9-5 Photo 9-6

2 screws
drain valve

Photo 9-4

strainer valve stay

2 strainer valve stays

and 2 screws
2 screws

GCH15010 59
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

(6) Remove the strainer valve by detaching the quick

connection.
‡:KHQUHLQVWDOOLQJWKHTXLFNFRQQHFWLRQXVHDQHZ
O-ring.
‡Take it off upper the strainer valve earlier and
VORZO\WRGUDLQWKHZDWHULQWKHVWUDLQHUIURPWKH
drain valve.

< Strainer cover (debris recovery) >

5HPRYHWKHFRYHUXVLQJWZRVSDQQHUVRQHWRKROG
the strainer valve and the other to turn the cover.
(Photo 9-7)
‡%HVXUHWRUHDWWDFKWKHPHVKDIWHUZDVKLQJLW
‡:KHQUHLQVWDOOLQJWKHFRYHUXVHDQHZSDFNLQJ

1RWH
:KHQRQO\FOHDQLQJWKHVWUDLQHUYDOYHVNLSVWHSV
DQG

1RWH
&ORVHWZRYDOYHVERIRUHFOHDQLQJWKHVWUDLQHUYDOYH

Photo 9-7

strainer valve

cover

strainer valve

GCH15010 60
 DISASSEMBLY PROCEDURE PHOTOS
10. How to remove the 3-WAY VALVE / 3-WAY VALVE Photo 10-1
MOTOR

< 3-WAY VALVE / 3-WAY VALVE MOTOR >

(1) Remove the front panel.

(2) Disconnect the CNV1 connector on the controller

board. (Photo 10-1 and 10-2)

1
(3) Release the 3-way valve motor lead wire from the
cable clamps, the quick connection and the cable strap
in the controller box and the cable band below the
controller box. (Photos 10-3 and 10-4)
‡Remove the 2 screws on the left side of the control
box and open it.

cable
Photo 10-2 (Larger scale of the 1 part) clamps

CNV1
connector

Photo 10-3 Photo 10-4

cable
clamp

cable band

controller box
(Attach it by all means if remove a cable band)

GCH15010 61
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

(4) Remove the 3-way valve motor from the 3-way

3-way valve
valve by pressing the button on the 3-way valve motor
motor (viewed from the front of the cylinder unit).
(Photos 10-5) Photo 10-5
‡3UHVVWKHEXWWRQDOVRZKHQUHLQVWDOOLQJWKHZD\
valve motor.

(5) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 10-6)

(6) Close(OFF) the pump valve and strainer

valve.(Photo 10-7 and 10-8)
‡When the pump valve/strainer valve handle is stiff,
use a tool to grip the handle and turn it carefully.
‡When opening or closing the pump valve/strainer
valve, ensure to do so fully, not halfway.

the button
Photo 10-6

pressure relief
valve cap

Photo 10-7 Photo 10-8

pump valve

strainer valve

pump valve strainer valve

GCH15010 62
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

(7),QVWDOOWKHGUDLQFRFNKRVHDWWKHGUDLQFRFNRI drain cock
the booster heater inlet (lower right), and drain Photo 10-9
water. (photo 10-9)

(8)5HPRYHWKHTXLFNFRQQHFWLRQRIWKHQXWV
(bottom, left and right) connected to the 3-way
valve, and drain water in the 3-way valve from the
booster heater inlet. Since water builds up on the A
side of the 3-way valve, hold a cloth or similar item
against the A side when removing the nuts to
prevent water spilling inside.

< CAUTION >

There may be hot water remaining in the 3-way valve.

(9) Remove the 3-way valve by removing the 3 G1"

nuts in the order of the bottom, left and right using two
spanners: one to hold the 3-way valve and the other to
turn each nut.
‡:KHQUHLQVWDOOLQJWKH*QXWVXVHQHZ*JDVNHWV
A and B shown represent the right and the left direc- hose
tions of the 3-way valve, respectively.

Note:
Before replacing the motor, be sure to power off the
cylinder unit.
)DLOXUHWRGRVRPD\FDXVHHOHFWULFVKRFNRUFDXVHWKH
3-way valve to malfution.

Note:
:KHQLQVWDOOLQJWKHZD\YDOYHFKHFNDJDLQWKDWWKH
TXLFNFRQQHFWLRQDUHLQVWDOOHG
:KHQUHSODFLQJWKHZD\YDOYHWDNHFDUHQRWWR
become injured by touching the left side edge of the
controller box.

GCH15010 63
 DISASSEMBLY PROCEDURE PHOTOS
11. How to remove the pressure relief valve / air vent /
manometer
Photo 11-1
< Pressure relief valve >
pressure relief
(1) Remove the front panel. valve cap

(2) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 11-1)

quick
(3) Remove the quick connection, and then remove the connection
pressure relief valve together with the nipple from the
pipe.(Photo 11-1 and 11-2)
Photo 11-2

(4) Using two spanners, remove the screw and the

pressure relief valve.

pressure relief
< Pressure air vent > valve

nipple
(1) Remove the front panel.

(2) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 11-3)
Photo 11-3

(3) Using two spanners, remove the screw and the pressure relief
valve cap
pressure air vent.(Photo 11-4,11-5,11-6)

pressure air vent

Photo 11-4

pressure air vent

(Turn it with the spanner and take it off)
Photo 11-5 Photo 11-6

When fixing pressure air vent

in place with the spanner,
use these flat sections A.

GCH15010 64
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

Photo 11-7
< Manometer >

(1) Remove the front panel. pump valve

(2) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 11-3)

(3) Close(OFF) the pump valve and strainer

valve.(Photo 11-7 and 11-8)
‡When the pump valve/strainer valve handle is stiff,
pump valve
use a tool to grip the handle and turn it carefully.
‡When opening or closing the pump valve/strainer
valve, ensure to do so fully, not halfway.

Photo 11-8
(4) Install the drain cock hose at the drain cock of the
booster heater inlet (lower right), and drain
water.(Photo 11-9)

strainer valve

strainer valve

drain cock
Photo 11-9

hose

GCH15010 65
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

(5) Remove the three screws securing the fixing

support for the manometer, remove the quick
connection at the rear of the manometer, and
remove the manometer together with the fixing
support.(Photo 11-10 and 11-11)

(6) Remove the two screws securing the manometer,

and then remove the manometer and nipple.(Photo
11-12 and 11-13)

Photo 11-10

screw

screw

screw

fixing support
manometer

Photo 11-11

quick
connection

manometer
Photo 11-13

manometer
Photo 11-12

fixing support

screw screw

nipple
manometer

GCH15010 66
 DISASSEMBLY PROCEDURE PHOTOS
12. How to remove the flow sensor1(primary circuit) Flow sensor 1

< Flow Sensor 1 >

Photo 12-1

(1) Remove the front panel.

(2) Disconnect the CN1A connector in the controller

box. (Photo 12-2 and 12-3)

(3) Release the flow sensor lead wire from the cable
clamps and the bands below the control box.
(Photos 12-2 and 12-4)

(4) Open the pressure relief valve caps and lower

the tank internal pressure.(Photo 12-5)

Photo 12-2 Flow sensor B Flow sensor A

Photo 12-3 (Larger scale of the A part)

A

B
cable
clamps

CN1A connector

Photo 12-4

pressure relief valve caps

Photo 12-5

cable band

GCH15010 67
 DISASSEMBLY PROCEDURE PHOTOS

(5) Close(OFF) the pump valve and strainer Photo 12-6

valve.(Photo 12-6 and 12-7)
‡When the pump valve/strainer valve handle is stiff,
use a tool to grip the handle and turn it carefully. pump valve
‡When opening or closing the pump valve/strainer
valve, ensure to do so fully, not halfway.

(6) Install the drain cock hose at the drain cock of

the booster heater inlet (lower right), and drain
water.(Photo 12-8)

(7) Remove the flow sensor. (Photo 12-1 and 12-8)

・Draw out the quick connection to the front side pump valve
and remove.
・Be sure to set the flow sensor so that the direction
of flow arrow is facing downwards.
・When replacing the flow sensor, be sure to use a
new O-ring. Photo 12-7

strainer valve

The direction that the water flows through.

(There is a downward arrow.) strainer valve

Flow sensor 1

Photo 12-8 < pump valve and strainer valve >

or or

Open Close

drain cock

hose

GCH15010 68
 DISASSEMBLY PROCEDURE PHOTOS
CN2B
13. How to remove the flow sensor B (primary circuit) Photo 13-1 connector
< Flow Sensor B >

(1) Remove the front panel.

(2) Disconnect the CN2B connector in the controller

box. (Photo 13-1)

cable
(3) Release the flow sensor lead wire from the cable bands
clamps and the bands below the controller box.
(Photos 13-1 and 13-2)

(4) Open the pressure relief valve caps and lower

the tank internal pressure.(Photo 13-3)

(5) Open the drain cock (Primary side) below the

HEX to drain water inside.(Photo 13-4)

(6) Remove the flow sensor B. (Photo 13-5)

・Draw out the quick connection to the front side Photo 13-2
and remove.
・Be sure to set the flow sensor B so that the
direction of flow arrow is facing downwards.
・When replacing the flow sensor B, be sure to use
a new O-ring.

pressure relief valve caps

Photo 13-3
cable band

Flow sensor 1
hex
Photo 13-4 Photo 13-5

drain cock
(the primary side)

drain cock
(the sanitary side)

Flow sensor B Flow sensor A

GCH15010 69
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

14. How to remove the flow sensor A (Sanitary circuit)

< Flow Sensor A > CN2A

Photo 14-1 connector

(1) Remove the front panel.

(2) Disconnect the CN2A connector in the controller

box. (Photo 14-1)

(3) Release the flow sensor lead wire from the cable
clamps and the bands below the controller box. cable
(Photos 13-2 and 14-1) bands

(4) Stop water flow at the water source.

(5) Open the drain cock (Sanitary side) below the

HEX to drain water inside. (Photo 13-3)

(6) Remove the flow sensor A. (Photo 12-1 and 14-2)

・Draw out the quick connection to the front side
and remove.
・Be sure to set the flow sensor A so that the
direction of flow arrow is facing downwards.
・When replacing the flow sensor A, be sure to use
a new O-ring.
Photo 14-2

Flow sensor A

GCH15010 70
From the previous page.

DISASSEMBLY PROCEDURE PHOTOS

15. How to remove the HEX(Primary and Sanitary
circuit)

< HEX >

(1) Remove the front panel.

Photo 15-1

(2) Stop water flow at the water source.

(3) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 12-5)

(4) Drain water inside the HEX using the drain cock
(Primary circuit) and the drain cock (Sanitary
circuit). (Photo 13-4)

(5) Detach 4 quick connections.(Photo 15-1)

HEX
(6) Remove the 2 screws to remove the cover. 2 quick
connections 2 quick
(Photo 15-2 and 15-3) connections
‡5HXVHWKHFRYHUDQGWKHVFUHZV

(7) Remove the HEX and drain cock (Sanitary

circuit).
‡:KHQUHLQVWDOOLQJWKHGUDLQFRFNVDQLWDU\FLUFXLW
and O-ring, use a new one.

Photo 15-2 Photo 15-3

HEX HEX

screw

screw

cover

cover

GCH15010 71
 DISASSEMBLY PROCEDURE PHOTOS
16. How to remove the booster heater Photo 16-1
< booster heater >

(1) Remove the front panel.

(2) Disconnect the CNBHT connector on the controller

board , and the booster heater lead wires wired to the
BHC2 contactor respectively and release the lead wires
from the quick connection, the cable clamp , the cable
strap , the coated clamp and the band.(Photo 16-1,16-
2,16-3,16-4 and 16-5)

(3) Open the pressure relief valve cap and lower the
tank internal pressure.(Photo 16-6) A

Photo 16-2 (Larger scale of the A part)

cable
clamps
CNBHT
connector

Photo 16-3 Photo 16-5

BHC2 contactor

cable clamp

cable clamp

Photo 16-4

Photo 16-6

cable pressure relief

clamps valve cap

GCH15010 72
 DISASSEMBLY PROCEDURE PHOTOS

(4) Close(OFF) the pump valve and strainer Photo 16-7

valve.(Photo 16-7 and 16-8)
‡When the pump valve/strainer valve handle is stiff,
use a tool to grip the handle and turn it carefully.
pump valve
‡When opening or closing the pump valve/strainer
valve, ensure to do so fully, not halfway.

(5) Install the drain cock hose at the drain cock of

the booster heater inlet (lower right), and drain
water.(Photo 16-9)

(6) Detach the 2 quick connections (Inlet and outlet of

booster heater)(Photo 16-10 and 16-11) pump valve
‡When reinstalling the quick connections, use new
O-rings.

Photo 16-8

drain cock
Photo 16-9

strainer valve

strainer valve

< pump valve and strainer valve >

or or
hose

Open Close

Photo 16-10 Photo 16-11

quick connection
quick connection
booster heater

booster heater

GCH15010 73
 DISASSEMBLY PROCEDURE PHOTOS
(7) Remove all screws attached to the fixing plate, screw(B)
and then remove the fixing plate.(Photo 16-12) Photo 16-12
front frame(L)
(8) Remove the 2 screws(A) that hold the heater
stay onto the front frame(L). Lift the booster heater fixing plate
slightly and remove the booster heater with the
heater stay from the front frame(L). (Photo 16-12)
screw(A)
(9) Remove the 2 screws(B), and remove the heater
stay from the booster heater.(Photo 16-12) heater stay
‡Also replace the insulation washers that are
provided on the screw of the heater stays.
‡Also replace the insulation sheets that are
provided on surface of the booster heater. screw(A)

17. How to remove the thermostat

< thermostat > booster heater screw(B)

(1) Remove the front panel.

Photo 16-13
(2) Peel off the insulation on head of the thermostat in
order to reveal the thermostat.(Photo 16-13)

(3) Pull out the thermostat, and disconnect the lead

wires from the thermostat.（Photo 17）
‡When installing the thermostat, install it at the top
side of the pipe as shown in the photo.

Note:
Before replacing the thermostat, be sure to power off
the cylinder unit.
Failure to do so may cause electric shock or cause the
thermostat to malfution.

Insulation
band
Photo 17

CNOUT
connector

cable
clamps

thermostat cable band

(Attach it by all means

if remove a cable band)
thermostat

GCH15010 74
Notes on replacing the parts

When installing the parts that are not listed above, observe the tightening torques in accordance with Table 11-1.
Always use a new O-ring or gasket.

Table 11-1
Size Recommended tightening torque
[inch] [Nm]
G1 1/2 30 ± 2
G1 42 ± 2
Gasket
G1/2 11 ± 2
G1/4 17 ± 2
Air vent (Automatic) 18 ± 3
O-ring Air vent (manual) 0.25 ± 0.05
Drain cock 0.25 ± 0.05

After the procedure is complete, ensure that no water leaks.

GCH15010 75
 12 SERVICE AND MAINTENANCE
Engineers Forms
Should settings be changed from default, please enter and record new setting in ‘Field Setting’ column. This will ease resetting in the future should the system use change
or the circuit board need to be replaced.

Commissioning / Field settings record sheet

Default Field
Main controller screen Parameters setting Notes
setting
Main Zone1 heating room temp. 10°C - 30°C 20°C
Zone2 heating room temp. *5 10°C - 30°C 20°C
Zone1 heating flow temp. 25°C - 60°C 45°C
Zone1 heating compensation curve íƒ&ƒ& 0°C
Holiday mode Active/Non active/Set time —
Option Forced DHW operation On/Off —
DHW On/Off/Timer On
Heating On/Off/Timer On
Energy monitor Consumed electric energy/Produced energy —
Setting Hot water (DHW) DHW supply max. temp. 40°C - 70°C 55°C
DHW supply temp. drop 15°C - 30°C 15°C
DHW max. operation time 30 - 120 mins 60 mins
DHW mode restriction 30 - 120 mins 30 mins
DHW storage volume Normal/Energy save Normal
Heating Zone1 operation mode Room temp/Flow temp/Compensation curve Room temp
Compensation Hi flow temp. Zone1 outdoor ambient temp. íƒ& - 33°C íƒ&
curve set point Zone1 flow temp. 25°C – 60°C 50°C
Lo flow temp. Zone1 outdoor ambient temp. íƒ&ƒ& 35°C
set point Zone1 flow temp. 25°C - 60°C 25°C
Adjust Zone1 outdoor ambient temp. íƒ&ƒ& —
Zone1 flow temp. 25°C - 60°C —
Holiday DHW Active/Non active Non active
Heating Active/Non active Active
Zone1 heating room temp. 10°C - 30°C 15°C
Zone2 heating room temp. *5 10°C - 30°C 15°C
Zone1 heating flow temp. 25°C - 60°C 35°C
Initial settings °C/°F °C/°F °C
Summer time On/Off Off
Temp. display Room/Tank/Room&tank /Off Off
Time display hh:mm/hh:mm AM/AM hh:mm hh:mm
Room sensor settings for Zone1 7+0DLQ5&5RRP5&³Time/Zone” TH1
Room sensor settings for Zone2 *1 7+0DLQ5&5RRP5&³Time/Zone” TH1
Room RC zone select *1 Zone1/Zone2 Zone1
Service menu Thermistor THW1 íƒ&ƒ& 0°C
adjustment THW2 íƒ&ƒ& 0°C
THW3 íƒ&ƒ& 0°C
THW4 íƒ&ƒ& 0°C
THW5A íƒ&ƒ& 0°C
THW5B íƒ&ƒ& 0°C
Auxiliary settings Economy settings On/Off *3 On
for pump. Delay (3 - 60 mins) 10 mins
Electric heater Space heating: On (used)/Off (not used) On
(Heating) Electric heater delay timer (5PLQV 30 mins
Pump speed Pump speed(1 - 5) 4
Heat source setting Standard/Heater Standard
Operation Heating operation Flow temp.range Min.temp.(25 - 45°C) 40°C
settings *2 Max.temp.(35 - 60°C) 50°C
Room temp.control Mode(Normal /Fast) Normal
*2 Interval(10 - 60min) 10 mins
Heat pump thermo On/Off *3 On
diff.adjust *2 /RZHUOLPLWííƒ& -5°C
8SSHUOLPLWƒ&) ƒ&
Flow rate settings Mode(Auto/Manual) Auto
)ORZUDWH/PLQ 7L/min
Freeze stat function *4 Outdoor ambient temp. (3 - 20°C) / ** 5°C
Energy Electric heater Booster heater 1 0 - 30kW 2kW
monitor capacity capacity
settings Water pump input Pump 1 0 - 200W or ***(factory fitted pump) ***
Delivered energy adjustment í 
Electric energy meter 0.1/1/10/100/1000 pulse/kWh 1 pulse/kWh
Heat meter 0.1/1/10/100/1000 pulse/kWh 1 pulse/kWh
*1 The settings related to Zone2 can be switched only when 2 zone temperature control is enabled (when DIP SW2-6 and SW 2-7 are ON).
*2 Valid only when operating in Room temp. control mode.
*3 On: the function is active; Off: the function is inactive.
*4 If asterisk (**) is chosen freeze stat function is deactived. (i.e. primary water freeze risk)
*5 The settings related to Zone2 can be switched only when 2-Zone valve ON/OFF control is active.

GCH15010 76
Annual Maintenance Log Book
Contractor name Engineer name
Site name Site number

Cylinder unit maintenance record sheet

Warranty number Model number
Serial number
No. Mechanical Frequency Notes
Turn OFF water supply, drain potable circuit, remove mesh from strainer
1
clean and replace in strainer. *1
Drop the primary/heating system pressure to zero check and if necessary
2 top up the expansion vessel (1 bar). Air valve of expansion vessel is TR-
412.
Check and if necessary top up the concentration of anti-freeze/inhibitor (if
3
used in the system).
-
4

Open the pressure relief valves. Check for unrestricted discharge to the
5 tundish and that the valves reseat correctly. Check there are no blockages
in the tundish and associated pipework and re-pressurise to 1 bar.
Heat system and check pressure does not rise above 3 bar and no water
6
is released from the safety valves.
7 Release any air from the system.

8
the heat emitter does not rise when running the DHW mode.
Electrical Frequency Notes
1 Check condition of cables.
2
3 Check and record the operation voltage.
Controller Frequency Notes
1
2 Check operation of motorized valves ensure they reseat correctly.
3 Check battery power of wireless thermostat and replace if necessary.
Outdoor heat pump unit maintenance record sheet
Model number Serial number
Mechanical Frequency Notes
1 Inspect grill and air inlet for trapped debris/damage.
2 Check condensate drain provision.
3 Check integrity of water pipework and insulation.
4 Check all electrical connections.
* Checks should be carried out once a year.
*1 Be sure to reattach the mesh after washing.

Note:
unit. This is especially important when installing on an existing system.

In addition to annual servicing, it is necessary to replace or inspect some parts after a certain period of system operation. Please see tables below for detailed instruc-

Parts which require regular replacement Parts which require regular inspection

Parts Replace every Possible failures Parts Check every Possible failures
Pressure relief valve (PRV) Water circulation pump
Water circulation pump 1 50,000 hrs (7 years)
Air vent (Auto) 6 years Water leakage failure
Manometer
Parts which must NOT be reused when servicing
* O-ring
* Gasket

GCH15010 77
 HEAD OFFICE : TOKYO BLDG., 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN

Copyright 2015 MITSUBISHI ELECTRIC CORPORATION

Distributed in Dec. 2015 No. GCH15010 New publication, effective Dec. 2015
Made in Japan Specifications are subject to change without notice.