Whatmakesa Filipinoleader

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What Makes A Filipino Leader

Chapter · October 2011

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Emerald Jay D. Ilac


Ateneo de Manila University
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What makes a Filipino leader?
By Emerald Jay D Ilac

* first published in the Business Section of the Philippine Daily Inquirer (January 30, 2011)
http://business.inquirer.net/money/topstories/view/20110130-317556/What-makes-a-Filipino-leader

In any organization, one of the most basic relationships is the connection between the leader and the follower. A
healthy bond can produce efficiency and productivity, whereas a rocky connection can be detrimental to
organizational success. There are a number of factors that can determine the strength of the leader-follower
relationship. However, the Implicit Leadership Theory suggested that expectations shape follower perceptions
and subsequently, their response to their leader.

What do Pinoys want in a leader?

A study by Felerina Ellamil examined Filipinos’ concept of leadership. It surveyed 1,141 Filipino employees
across job levels and professions to gather characteristics used to describe the ideal Filipino boss. The study
also examined how the presence of these qualities impact employees’ relationship with their leader and
eventually influenced their performance at work.

The study surfaced the desired and ideal characteristics of the Filipino leader. Respondents preferred a leader
who is person-focused and group-centered, but also knowledgeable on the job. Employees want a leader who is
“makatao” – someone who is easy to talk to, listens with understanding and compassion, and cares about the
employees’ professional and personal welfare. If the boss is “makatao”, employees are more likely to feel more
affection and warmth toward this superior. The leader is then able to bring people to work together as a team and
get more positive results for the organization.

Employees also prefer a leader who has the “kakayahang mamuno” or the competence to lead partnered with
mentoring skills. This is not just about having the technical know-how but also the capacity to share knowledge
and skills that will move employees toward personal and professional growth.

On the other hand, employees also do not want bosses who are perceived as “moody, critical, and demanding.”
This type of leadership can be destructive and ineffectual for the organization and the team. Subordinates have
the tendency to merely follow this type of leader because of his or her position, but will do so with anger and
detest.

Implications for Leaders

The study shows that leaders in the Philippines need to take time to engage in positive interactions with their
subordinates. Constant leader-follower interaction produces affection, professional respect, and loyalty to the
boss. Findings reveal that the better the quality of relationship between leader and employee, the greater their
willingness to go beyond the call of duty and engage in behaviors that will promote the welfare of the
organization. Employees who have good relationships with their bosses are more willing to help peers and tend
to stay longer with the company.

Given the findings of this study, it is important for leaders to know how they are perceived by their team and exert
effort to develop characteristics that enhance positive working relationships with their followers. They need to
keep in mind that a leader who is competent and willing to mentor, is approachable and empathetically listens,
and is not bossy and arrogant brings out the best in the Pinoy employee.

(The article is based on the dissertation of Ms. Felerina Ellamil for her PhD Social-Organizational Psychology in
Ateneo de Manila University

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