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CATANDUANES COLLEGES

Virac, Catanduanes

EDUC 104
Topic: Challenges, Issues and Concerns in Human Relations
Reporter: Karen S. Salvador
Professor: Dr. Lourdes Rodriguez

CHALLENGES IN HUMAN RELATIONS


1. COMPLIANCE WITH LAWS AND REGULATION

Keeping up with changing employment laws is a struggle for business owners. Many
choose to ignore employment laws, believing they don’t apply to their business. But
doing so could mean audits, lawsuits, and possibly even the demise of your
company.

2. MANAGEMENT CHANGES

As a business grows, its strategies, structure, and internal processes grow with it.
Some employees have a hard time coping with these changes. A lot of companies
experience decreased productivity and morale during periods of change.

3. LEADERSHIP DEVELOPMENT

A recent study showed more than a third of companies are doing an average job, at
best, at implementing leadership development programs.

4. WORKFORCE TRAINING AND DEVELOPMENT

Investing in the training and development of lower-level employees is another


common HR problem. Some businesses have trouble finding the resources to do so.

5. ADAPTING TO INNOVATION

Technology is constantly changing. Businesses must be quick to adapt, or risk being


left in the dust by their competitors. The challenge for small business owners is
getting employees to embrace innovation and learn new technology.

6. COMPENSATION

Many companies are struggling with how best to structure employee compensation.
Small businesses have to compete not only with businesses of a similar size, but also
with corporations with big payroll budgets. Plus, you have to factor in the cost of
benefits, training, taxes, and other expenses, which can range from 1.5 to 3 times the
employee’s salary.

7. UNDERSTANDING BENEFITS PACKAGES

The Affordable Care Act has been a pain point for many small businesses in the past
few years. Rising healthcare costs mean companies must either pass these costs on
to employees, or take a hit to their bottom line. Since good benefits packages can be
a deciding factor for potential hires, understanding them is key.

8. RECRUITING TALENTED EMPLOYEES

Attracting talent is a huge investment of time and money. It’s difficult for
entrepreneurs to balance between keeping a business running, and hiring the right
people at the right time. In addition, it’s impossible to know whether a candidate
will actually be a good fit until they’ve worked for you for a period of time.

9. RETAINING TALENTED EMPLOYEES

Competition for talented employees is fierce. Startups and small companies don’t
have big budgets for retirement plans, expensive insurance plans, and other costly
items that their larger competitors do—at least, not yet. Employee turnover is
expensive and can negatively impact business growth.

10.WORKPLACE DIVERSITY

Multiple generations. Ethnic and cultural differences. These are just a few of the
many factors that make workplace diversity a continual challenge for small
businesses. The risk of lawsuits for failing to protect employees from harassment is
real.

ISSUES AND CONCERNS IN HUMAN RELATIONS


1. Conflict Management

It happens everywhere and is inevitable, but we should avoid it. Disputes among
employees, or between a business owner and an employee usually stem from
similar sources.

2. Hours & Wage Issues

A job satisfaction study by a Chicago-based management consulting firm, HR


Solutions Inc. claims that pay is the number one area where employees seek change.
Employees tend to scrutinize overtime payments and holiday pay where they can,
and they should, human resources should be ready for all kinds of questions, that’s
good employee relations.

3. Adequate Safety at Work

Accidents can happen, but prevention must be taken at all costs. Promote safety in
the workplace, not just when a new hire joins, but perhaps quarterly.

4. Annual Leave Disputes

Different companies have different policies about leaves, from application to


disputes. It’s vital to communicate employees’ leave entitlement and how to adhere
to the process for a smooth requisition.

5. Attendance Woes
An effective way would be to put something in writing and enforce it, it may affect
certain aspects of their wages (tips, etc) but do this carefully while still practicing
empathy under unique situations.

EFFECTIVE WAYS TO IMPROVE EMPLOYEE RELATIONS AT WORK

1. Promote Dialogue and Communication

Dialogues are also a great way to resolve conflict. Moods and feelings are easily
transferable and can affect the entire team if not careful. Conflict is not inevitable,
but is manageable and should be dealt with professionally.

2. Focus on Company Mission and Values

We all have a preferred future, something greater than ourselves. This rings true
especially among millennials, it is proven that they have strong desires to be socially
responsible, and to care for the earth more. Leverage your employees’ desire to do
good in planning out missions and values for your business.

3. Help Employees Feel Valued

Employees need a compliment or two sometimes, a way for them to know they have
done well. When you focus on their flaws, it reflects a lot more on you than on them,
ensure that corrective action has been taken and move on. When you focus on their
strengths and commend them, they will work with a renewed sense of
responsibility.

4. Inspire and Reward

As people at the grassroots, your employees have valuable insights that can


contribute to your company’s effectiveness and success. View them as great assets that
make your business better.

5. Offer Career Development

When you position people in the right role, they’re certain to thrive. To do so,
understanding your employee’s personalities is paramount.

6. Promote Health and Work-Life Balance

Work should never be at the expense of your employees’ personal lives. If things are
not fine at work, it impacts the relationships at home and vice versa. Imagine
someone coming home late from work for several nights and not being able to
handle their share of the chores, this may be a problem for their partner and so on.

7. Use Software to Achieve Error Free and Avoid Redundancy

Welcoming AI software can be a game-changing thing in employee relations. With


the latest tech, companies can automate and improve communications. Project
management can be paired down to fewer steps, enabling employees to assume other
more important roles.

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