Im983282 - Al1667
Im983282 - Al1667
Im983282 - Al1667
BENAOUADDI,
8/1/2022 18:49 8/1/2022 19:37 Status Change
AREZKI
BENAOUADDI,
8/1/2022 19:37 8/1/2022 19:38 Status Change
AREZKI
BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41 Reassignment
AREZKI
BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41 Update
AREZKI
BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41 Status Change
AREZKI
BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41 Reassignee
AREZKI
BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41 Phase Change
AREZKI
RootCause/ BENAOUADDI,
8/1/2022 19:38 8/1/2022 19:41
Solution Update AREZKI
AMOKRANE,
8/1/2022 19:43 8/1/2022 19:43 Closed
ATHMANE
AMOKRANE,
8/1/2022 19:43 8/1/2022 19:43 Phase Change
ATHMANE
DescriptionTri possible Groupe d'affectationTri possible StatusTri possible DuréeTri possible
BTS down SPOC_ooredoo Planned 1247
Incident Accepted SPOC_ooredoo Planned 1
Assigned to
SPOC_ooredoo Planned 20
SEA_BELAHBIB
Reassignment from
SPOC_ooredoo to Contractor_ SEA Dispatched 1143
Contractor_ SEA
Status changed to
Contractor_ SEA Dispatched 1143
Dispatched
Reassigned from
SEA_BELAHBIB to Contractor_ SEA Dispatched 1143
FME_BENAOUADDIA
La phase de tâche
d'incident est passée de Contractor_ SEA Dispatched 1143
"Waiting" à "Active".
Status changed to
Contractor_ SEA Accepted 2860
Accepted
Status changed to Work
Contractor_ SEA Work In Progress 100
In Progress
Reassignment from
Contractor_ SEA to SPOC_ooredoo Resolved 156
SPOC_ooredoo
Status changed to
SPOC_ooredoo Resolved 156
Resolved
Reassigned from
SPOC_ooredoo Resolved 156
FME_BENAOUADDIA to
La phase de tâche
d'incident est passée de SPOC_ooredoo Resolved 156
"Active" à "Review".
Reassignment from
SPOC_ooredoo to NMC_BSS Resolved 127
NMC_BSS
La phase de tâche
d'incident est passée de NMC_BSS Closed 0
"Review" à "Closure".