Toy Store Design Literature Study

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The key takeaways are that proper store design including lighting, signage, displays and fixtures can influence customer mood and guide them through the store experience. A retailer also aims to leverage space management to drive customer flow and create unique in-store experiences.

Retailers use lighting solutions to highlight or downplay areas of the store and draw customers in. Signs represent the brand, provide product information to help navigation, and influence price perception. Lighting and consistent signage create an environment that aligns with the retail brand.

Displays are flexible, movable units like tables and racks that present merchandise. Fixtures are more permanent elements like counters, shelving and seating that coordinate store layout and influence customer interactions.

TOY STORE

INTERIORS
LIGHTING

• Proper lighting is more than just making sure the


customer can see and interact with the merchandise.
When done well, light can help structure and influence
the customer’s mood while shopping. 
• Store planners and designers use lighting solutions to
highlight or downplay specific areas of the store to draw
in customers and create an environment that works in
sync with the retail brand and the merchandise offered.
• Lighting specialists provide expertise in the appropriate
types of lighting for specific store layouts, based on
natural light exposure, and can recommend solutions
that suit budgets and environmentally conscious
business models.
SIGNAGE

• Signs serve multiple purposes for retailers. They are the


graphic representation of the retailer's brand and
merchandise.
• Signs provide product information for specific merchandise,
help customers navigate the store layout efficiently, and
create the desired price perception.
• Retailers should keep signs fresh and updated based on the
merchandise offered, the season, or specific promotions.
• Keep in-store signs and messaging consistent with the brand
voice and use standard fonts and colors that are easy to
identify and read with your lighting. 
Display
• The word “display” comes from the French word
“deployer”, which means “to unfold”.
• Promotional displays help “unfold” the
merchandise you offer to the customer.
• Displays set the stage for your customer’s
overall experience when navigating the store. In
general, displays come in all shapes and sizes,
and refer to the movable units in the store that
feature merchandise such as tables or racks. 
• Careful selection of the type and placement of
displays is crucial to the overall retail strategy of
using space management and store design to
influence customer flow and in-store behavior.
FIXTURE
• If displays are the flexible, freestanding, and modular
units used to present merchandise, then fixtures refer to
the more permanent units in the store.
• Counters, wall mounted shelving units, support columns,
and bench seating are examples of fixtures.
• The purpose of fixtures is to coordinate your store layout
and influence customer flow and interactions. In other
words, they are designed to impact the customer flow
and bring attention to merchandise in a consistent,
familiar environment. 
• In general, fixtures are less versatile than displays and
in-store design layouts, but when planned carefully, they
become a defining part of a retail space.
SPACE MANAGEMENT

• As discussed, the visual presentation of


merchandise and the influence of store layout
design is vital to retail strategy. There are also
functional considerations involved in the overall
store layout that impacts the customer experience.
One example is to keep design functional with the
overall space. 
• It’s not so much about the space as how the
space is designed. If it’s a crowded or
awkward space, build in open walkways, keep
merchandising elegant. If it’s a large space,
don’t let it look too  cavernous. Create
walkways to guide the purchase journey with
easy way finding.
INFERENCE

• Moving merchandise from the end of the supply chain to


the customer is a retailer's primary function. Successful
retailers do so by creating value and delivering a
differentiated customer experience.
• How customers experience your merchandise is
determined by how your store is designed to guide them
to interact with it.
• A retail management strategy that successfully leverages
store design to drive customer flow and create unique
experiences is a big part of your overall retail brand. It is a
proven method for producing the kind of value that keeps
retailers competitive and profitable.

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