ServiceRequestForm - Template

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Send your request to / Sila hantar borang kepada:

FINEXUS Cards Sdn Bhd


P.O. Box 11695, 50754 Kuala Lumpur
Or fax to / Fax ke +6 03 8318 0761
Email to / Emel kepada [email protected]

Service Request Form / Borang Permintaan Perkhidmatan


Please fill in the following details / Sila isikan butir-butir berikut

Cardholder’s Name / Nama Pemegang Kad :

Card Number / Nombor Kad :

ID Number / Nombor ID :

Type of Request (Please [ √ ] in allocated boxes) / Jenis Permintaan (Sila [ √ ] dalam kotak )

Change of personal details / Penukaran butir – butir peribadi.

Residential / Kediaman Mailing / Surat-Menyurat


Address / Alamat :

Postcode / Poskod : City / Bandar : State / Negeri :

Email / Emel :

Passport Number / Nombor Pasport : Passport Expiry Date / Pasport Tarikh Tamat :

Mobile No /
No Tel Bimbit :

Note / Nota:
Please provide copy of IC, passport (for non-Malaysian), TM bill or TNB bill or mobile phone bill as proof of address / identity.
Sila kemukakan salinan IC, passport (untuk bukan warganegara Malaysia), bil TM atau bil TNB atau bil telefon bimbit untuk pengesahan alamat / identiti.

Statement request from / Permintaan penyata dari mm/yyyy to / hingga mm/yyyy

Send by post/ Send by fax/ Send by email/


Hantar melalui pos Hantar melalui fax Hantar melalui emel

Card Replacement / Penggantian kad

Card lost or stolen / Card damaged / Non receipt of card /


Kad hilang atau dicuri Kad rosak Kad tidak diterima

Change of name on card/


Pertukaran nama di atas kad

Others (Please specify reason) /


Lain-lain (Sila nyatakan sebab)

Note/ Nota:
For lost or stolen card, please provide a copy of police report / Untuk kad hilang atau dicuri, sila kemukakan salinan laporan polis.

Card Cancellation / Pembatalan kad

Card features not attractive / Expensive monthly fee / Too many cards /
Ciri-ciri kad kurang menarik Yuran bulanan mahal Terlalu banyak kad

Others (Please specify reason) /


Lain-lain (Sila nyatakan sebab) no longer using

Waiver of Fees / Caj dikecualikan

Card replacement / Others (Please specify reason) /


Penggantian kad Lain-lain (Sila nyatakan sebab)

Other Requests (Please Specify) / Lain-lain jenis permintaan (Sila nyatakan)

Kindly transfer balance funds to my bank account: Account Name:


Bank A/C No: Bank Name:

Cardholder’s signature / Tandatangan pemegang kad For office use only / Untuk kegunaan pejabat sahaja

Declaration – I declare that all the information provided herein is true, correct
and complete.
Pengakuan – Saya mengaku bahawa semua maklumat yang diberikan di dalam
borang ini adalah benar, tepat dan lengkap.

Parent's Signature insert date

Signature / Tandatangan Date / Tarikh Approved by : Processing Officer :


(Name, Date, Signature) (Name, Date, Signature)

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