Wallaby

warmer

User Manual

Effective date: January 2019

Issue Number: 01 Version: 03 EN
Issue Date: January 2019 www.mtts-asia.com Wallaby. User manual
 Contents

Company Information 04

Introduction 05

Device Description 06

Warnings 07

Setting up Warmer 13

Using Warmer 16

Alarm System 24

Cleaning 25

Maintenance 27

Specifications 29

Explanation of Symbols 31

Warranty Policy 32

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 Company Information Introduction

WARNING - a warning statement refers to the conditions when the possibility

of injury to the patient or user exists if a procedure is not followed correctly.

NOTE - a note statement provides additional information intended to clarify

points, procedures or instructions.

MEDICAL TECHNOLOGY TRANSFER AND SERVICES Co., LTD

House No. 26, Alley 41, An Duong Vuong Street, Tay Ho District, Hanoi City, Vietnam This user manual is intended for health care professionals.

The Wallaby Warmer is to be operated by qualified personnel only. This

Tel: +84 24 3766 6521
manual, accessory Directions for Use, all precautionary information, and
Fax: +84 24 3718 8050
Email: [email protected] specifications should be read before use.
www.mtts-asia.com

PROMETEO SRL
Via Mantova 9
38122 Trento
EC REP Wallaby Warmer is designed to provide a controlled source of warmth to babies in the
Italy first weeks of life. The warmers can provide complete care for the newborn baby in
the delivery through to critically ill baby in neonatal intensive care

Heat Control

In BABY MODE, the warmer provides stable control of the baby’s skin temperature by
automatically adjusting the heater power to compensate for varying physiological and
environmental conditions. This is achieved using a microprocessor which measures
and updates the baby’s temperature five times every second.

In MANUAL MODE, the warmer provides user-adjustable heater power and the op-
tion to monitor the baby’s skin temperature using skin sensor.

In PREWARM MODE, the warmer provides general alarm free prewarming of the
heater and environment above the warmer mattress.

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 Device Description Device Description

Overview Control Panel

Wallaby Warmer functions are controlled by touch screen.

4 5 6
Overhead Unit

Storage tray

Storage tray 7
2

Control Panel

Side Panels
Skin sensor
Bed 1

9 8
X-ray Tray
1 Alarm Mute Touch this symbol to mute the alarm for 10 minutes

Displays set values and actual values in different MODES

2 MODE Selection Panel
Touch this panel to select operational modes (MANUAL, BABY, PREWARM)

3 Ambient Temperature Displays ambient temperature in oC

Lockable Castors
4 Heater Power Displays heater power

5 APGAR Timer Displays APGAR Timer

6 Procedure Timer Displays Procedure Timers

7 Temperature History Chart Displays 5 minute Set Temperature and Baby Temperature history

8 Timer Touch this symbol to enter APGAR and Procedure Timers selection screen

9 Examination Light Touch this symbol to enter light adjustment screen

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 Warnings Warnings

User and Patient Safety Skin Sensor and Sensor Cover

Using the device outside of the specified ambient temperature range The warmer cannot measure or control the baby’s skin temperature if the skin
(18-35°C) or humidity range (0-90%RH) can compromise performance. sensor is not correctly positioned on the baby.

Do not operate the device if any of the components appear to be damaged or Use only MTTS skin sensors to measure the baby’s skin temperature.
broken. Damaged or broken components should be discarded and replaced.
Regularly check that the skin sensor remains correctly positioned on the baby.
Do not position the device in a location that impairs its ventilation.
Ensure that the skin sensor is always in direct contact with the baby’s skin.
Do not cover the device with blankets during operation.
Never place an obstruction between the heater and the skin sensor.
The presence of electro-surgical devices, shortwave or microwave
equipment near this device could lead to electrical interference that Heating is obstructed if the baby is wrapped in a blanket which comes
negatively affects the function of the device. between the heater and the skin sensor.

The device is not suitable for use in presence of flammable anaesthetic gases Do not use an axillary or rectal temperature sensor measurement to control
or other flammable materials, such as some types of cleaning fluids baby skin temperature. Use of axillary or rectal temperature sensor
measurement to control baby skin temperature can result in over-heating or
Do not modify this equipment without authorization of the manufacturer. under-heating of the baby.

Overloading the shelves may affect the stability of the warmer. While in MANUAL MODE, the displayed skin temperature is for monitoring
purposes only and not used to control heater power.
A warmer cannot differentiate between hypothermia (low skin and low core
temperature), and fever (low skin and high core temperature). Ensure the
clinical condition of the baby is regularly reviewed. Heater

When using the warmer in MANUAL MODE, continuously monitor the baby’s
The warmer does not adjust for patient temperature in PREWARM MODE.
clinical condition and temperature.
PREWARM MODE delivers less than 10mW/cm2 irradiance across mattress.
It is inadvisable to leave a baby unattended under infant radiant warmer.
Ensure there is at least 30cm clear airspace above the heater.
The heat emitted by a radiant warmer may increase baby’s insensible water
Do not place anything between the heater and patient that may prevent
loss. Consider appropriate measures to maintain proper fluid balance.
radiant heat from being effective.
Lock the front wheels before changing the angle of the bed.
Ensure the heater head is directly over the patient or in a central position on
the bed.

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 Warnings Warnings

A baby’s thermal balance can be affected by ambient conditions. Do not place Bed
an infant radiant warmer in direct sunlight, near another heat source, or in
draughty conditions. Ensure the bed is level and side panels are locked into position before
transport.
Never place objects on top of the warmer heater. Never attach objects to any
surface of the warmer heater. Do not move the warmer by pushing or pulling on the bed side panels. This
action may lead to the deterioration and breakage of the components that act
Electrical as a safety barrier around the baby.

Tilting the bed from the horizontal position can affect warmer performance by
To avoid risk of electric shock, this equipment must only be connected to a altering the heat distribution across the bed mattress.
supply mains with protective earth.
Inspect all the tubes and wires connected to the baby before and after tilting
Ensure additional equipment connected to the baby or the warmer is the bed. Tilting or moving the warmer bed can pull on tubing or leads.
electrically safe.
Do not use the bed without the mattress.
Ensure the power supply is continuous, earthed, approved for hospital use and
complies with the voltage specified on the unit. Ensure the patient and operator limbs are clear of bed side panels when
opening and closing.
Ensure the power regulator is used if the power supply voltage or frequency is
likely to vary outside the specified range. Do not leave the baby unattended in the bed when the side panels are
folded down.
Electrical shock hazards exist beneath the control panels. Ensure all service
and maintenance is carried out by qualified personnel. Do not lean on the bed.

Do not use an additional multiple socket-outlet or extension cords to connect Take care not to dislodge tubes and lines when opening or closing side
the warmer to the power supply. Use only hospital grade power cords and panels.
plugs.
Regularly check side panels are securely locked in the vertical position.
Portable and mobile RF communication equipment can affect medical
electrical equipment.

Ensure the warmer does not block the access to the power supply outlet.

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 Warnings Setting up Warmer

Warmer Loadings STEP 1 - Remove components from the box

Maximum bed loading is 10kg. x 2 Side Panel 54cm

x 1 Base
x 2 Side Panel 64cm
Do not exceed maximum total storage shelf of 5kg.

Cleaning and Maintenance x 1 Stand x 1 Bed Mattress

Only qualified personnel should carry out service and maintenance

procedures. x 2 Storage Selves
x 1 Stand plastic frame

To avoid the possibility of burns when performing cleaning and maintenance

procedures, ensure the warmer is disconnected from the power supply by
x4 Bolt M10x80
removing the plug from the mains outlet and the heater element is allowed to x 4 Bolt M10x25
x 1 Control unit
cool. x 1 Bolt M10x120 + 2 Nuts
x1 Bolt M10x60 + 1 Nut

To avoid possibility of electric shock hazard when performing the cleaning and
maintenance procedures, ensure the warmer is disconnected from the power
supply by removing the plug from the mains outlet. x 1 Bed with X-ray tray x 2 Skin sensor

STEP 2 - Attach Stand to Base STEP 3 - Attach Control Unit to Stand

Two people might be required to

perform this step 2

1
1

2
Two people might
3
be required to
perform this step

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 Setting up Warmer Setting up Warmer

STEP 4 - Attach Side Panel to Bed STEP 8 - Attach Storage Shelves

Attach only side panel that is closest to 2

the Control Unit in this step.
Remaining panels will be attached in Step 6.
1
1

STEP 5 - Attach Bed STEP 9 - Plug in and power up

2 The connector plugs into the back of the Wallaby Warmer Control Unit and then di-
rectly into the power outlet in the wall.

Only use power cords and connectors provided by MTTS.

1

Wallaby Warmer should only be used with the power outlets that have a protective
earth (ground) pin.

STEP 6 - Attach 3 remaining Side Panels to Bed

220-240 V (AC)
1

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 Using Warmer Using Warmer

Starting the therapy Using BABY MODE

Move the rocker switch located at the back of BABY MODE provides stable control of the baby’s skin temperature by automati-
the control unit to the ‘ON’ position. cally adjusting the heater power to compensate for varying metabolic and environ-
mental conditions. By measuring and updating the baby’s temperature five times
per second, BABY MODE provides optimal thermoregulation and is recommended
as preferred mode of maintaining the patient’s body temperature.
The device will start automatically in the mode that was last used.

Touch MODE Selection panel to enter MODE Selection screen

1 2 3

1. Push the skin sensor plug firmly into the front panel socket.
4 5
2. When the baby arrives, place on the warmer mattress and correctly attach the
skin sensor.
3. Select BABY MODE from the MODE Selection screen.
1 Set value adjustment Touch the arrow up or down to adjust set temperature or heater power
4. Set the desired skin temperature between 34oC and 37.5oC by touching the up/
2 BABY MODE Touch this symbol to select BABY MODE down arrows on the front panel. The set temperature is displayed below the baby
symbol.
3 PREWARM MODE Touch this symbol to select PREWARM MODE
5. With the skin sensor plug correctly inserted into the front panel socket and the
4 MANUAL MODE Touch this symbol to select MANUAL MODE skin sensor correctly positioned on the baby, the baby’s skin temperature is dis-
played next to the baby symbol.
5 Information Touch this symbol to display information about the device

The warmer will now automatically adjust the heater power to stabilise the baby’s
skin temperature at the desired set temperature.
Placing the Skin Sensor

1. Gently clean and dry the baby’s skin where you intend to place skin sensor. Independent monitoring of the temperature is essential for any baby under
2. Place the shiny side of the skin sensor against the baby’s skin in desired location. an infant radiant warmer.
3. Tape over the sensor using medical grade adhesive tape.
A warmer cannot differentiate between hypothermia (low skin and low core
temperature), and fever (low skin and high core temperature). Ensure the
The warmer cannot measure or control the baby’s skin temperature if the clinical condition of the baby is regularly reviewed.
skin sensor is not correctly positioned on the baby.

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 Using Warmer Using Warmer

Using PREWARM MODE

If the baby’s skin temperature is less than the set temperature when BABY
MODE is first selected, the LOW SKIN TEMPERATURE alarm is disabled for PREWARM MODE provides alarm and
10 minutes or until the baby’s skin temperature has warmed up to the set trouble free prewarming of the heater and
temperature. environment above the warmer mattress
before the arrival of the baby.
The 10 minute warm-up period enables safe continuous warming of the baby PREWARM MODE should be selected at
without nuisance alarms. least 5 minutes before the baby is placed
on the warmer. It may also be used to
The baby’s weight, age, clinical condition, and other metabolic and environ- provide low power background heating
mental factors, will affect the time required to stabilise at the desired set when required.
temperature.

Allow 5 to 10 minutes for the baby’s skin temperature to stabilise after set
temperature adjustments. The Wallaby Warmer does not adjust for patient temperature in PREWARM
MODE. When a baby is placed under the warmer, either MANUAL or BABY
MODE should be selected immediately.

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 Using Warmer Using Warmer

Using MANUAL MODE APGAR and Procedure Timers

MANUAL MODE provides user-adjustable heater power, and the option to monitor The APGAR timer provides easy timing of APGAR scores. APGAR tones sound at 1,
the baby’s skin temperature using skin sensor or independent temperature moni- 5 and 10 minutes. The APGAR timer switches off after 60 minutes.
tor. The two timer provide simple count-down timing of clinical procedures, each
sounding a tone at the completion of their preset period. Both timers can be inde-
pendently preset from 1 to 99 minutes.

Touch Timer symbol to enter APGAR and Procedure Timers selection screen

1. Select MANUAL MODE from the MODE Selection screen.

2. Set the desired heater power level between 0% and 100% by touching the up/
APGAR:
down arrows on the front panel. The heater power level is displayed next to the
1. Touch the APGAR clock to start
heater symbol.
the APGAR timer.
3. When using MANUAL MODE the baby’s skin temperature should be monitored
2. Touch the APGAR clock again if
using an independent temperature monitor.
you wish to cancel APGAR timer.

Independent monitoring of the temperature is essential for any baby under Procedure Timer:
an infant radiant warmer. 1. Touch +1’ / -1’ to set starting
time of timer 1 or timer 2.
When using the warmer in MANUAL MODE continuously monitor the baby’s 2. Touch the timer clock to start
clinical condition and skin temperature using independent temperature the procedure timer.
monitor.
The device will come back to original screen after 3 seconds.

If the warmer is in MANUAL MODE for longer than 15 minutes, the Mode
Screen will flash and audible alarm will sound, and the heater power will be
reduced to 25%.

If the ALARM MUTE button is now pressed, the Mode Screen flashing will be
extinguished, the audible alarm silenced and the heater power will be re-
stored at the set level.

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 Using Warmer Using Warmer

Examination Light Overhead Unit

Touch Examination Light symbol to enter light adjustment screen Overhead unit can be moved to the right or left in order to perform X-ray proce-
dure.

Move across the bargraph to adjust the light intensity.

The device will come back to original screen after 3 seconds.
1. Turn the device off
2. Lift the overhead unit up.
3. Move overhead unit left or right.

Baby Bed Truning off the Warmer

Baby bed provides the support platform for the mattress, which in turn provides 1. Move the rocker switch located at the back of
comfortable and thermally insulated surface for nursing and caring for the baby. the control unit to the ‘OFF’ position.
The bed can be continuously adjusted from -12o to +12o, to achieve Trendelenburg
and Fowler type positions.
The action will activate POWER FAILURE alarm
1. Turn the knob underneath the bed clockwise to move the front of the bed up.
2. Turn the knob underneath the bed counter-clockwise to move the front of the
bed down.

2. Touch MODE Selection panel to enter MODE

Selection screen

3. Press and hold the OFF symbol for 3 seconds

Baby bed is equipped with X-ray tray which is placed in the slot below it.

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 Alarm System Cleaning

All the alarms are displayed on the Mode Selection Panel General
Alarm Mode Cause Effect Mute Button
HIGH SKIN TEMP BABY Measured skin temperature high- Heater power Silences audible Clean Wallaby Warmer and accessories either weekly or between patients using
er than set temperature by 1oC disabled alarm only the following cleaning procedures:
MANUAL Measured skin temperature Heater power Silences audible
higher 38oC disabled alarm only
PREWARM Not active Not active Not active
Comply with hospital, local and national guidelines for product cleaning fre-
LOW SKIN TEMP BABY Measured skin temperature lower Heater reduced to Cancels alarm and
than set temperature by 1oC 25% of power restores heater
quencies.
power
MANUAL Not active Not active Not active Cleaning shall be performed at ambient conditions. Allow heated surfaces to
PREWARM Not active Not active Not active cool for at least one hour or cool to the touch before cleaning.
SENSOR BABY Skin sensor unplugged or faulty Heater reduced to Silences audible
DISCONNECT 25% of power alarm only
Before cleaning, remove and discard all used disposable products using rec-
MANUAL Not active Not active Not active ommended method of disposal.
PREWARM Not active Not active Not active
POWER FAILURE ALL Power supply to Warmer failed Warmer disabled Silences audible Dust all surfaces with clean damp soft cloth.
alarm only
Clean all plastic surfaces with detergent based solution (maximum 2% in wa-
ter) ensuring the manufacturer’s directions for use of the cleaning agent are
ERROR ALL Software or hardware failure Warmer disabled Silences audible followed.
(refer to Service Manual for more alarm only
information on error codes)
Dry all the surfaces after cleaning with a clean soft cloth or paper towel.

Ensure that no part of Wallaby Warmer or related accessories is immersed in

any cleaning liquid or cleaning solution.

Do not clean the infant radiant warmer heating element.

Do not use abrasive cleaning solutions.

Ensure all Wallaby Warmer parts and accessories are checked before return-
ing the device to service.

46.9 51.6 52.8 51.7 46.5

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 Cleaning Maintenance

Skin Sensors
Only qualified personnel should carry out service and maintenance proce-
dures.
1. Clean Wallaby skin sensors with alcohol, or detergent or soap solution (maxi-
mum 2% in water), ensuring the manufacturer’s directions for use of the cleaning To avoid the possibility of burns when performing maintenance procedures,
agent are followed. ensure the warmer is disconnected from the power supply by removing the
2. Apply the cleaning solution with clean cloth or sponge, and dry all surfaces after plug from the mains outlet and the heater element is allowed to cool for one
cleaning with a clean soft cloth or paper towel. hour.

To avoid the possibility of electric shock hazard when performing the main-
Do not autoclave or gas sterilise the Wallaby skin sensors. tenance procedures, ensure the warmer is disconnected from the power
supply by removing the plug from the mains outlet.
Do not pull on the sensor cup or sensor plug during the cleaning or drying as
the skin sensor may be damaged.

Ensure the skin sensor is only removed from the controller by grasping the
plug at the front panel. Ensure excessive strain is not placed on the sensor After the maintenance is completed, ensure the equipment is functioning cor-
lead either during use, cleaning or inspection. rectly in accordance with the published performance specifications.

Ensure only approved replacement parts are used during service and mainte-
nance procedures.
Mattress
Please contact an authorised MTTS representative for further assistance with
1. Clean the mattress with an approved and correctly diluted disinfectant-detergent any servicing or maintenance requirement.
solution, ensuring the manufacturer’s directions for use of the cleaning agent are
followed.
2. Apply the cleaning solution with clean cloth or sponge, and dry all surfaces after
cleaning with a clean soft cloth or paper towel. Bed and X-ray tray

Bed should be checked annually to ensure reliable operation. The following proce-
Do not autoclave the mattress. dure should be used by your technician:

1. Check each bed side panel for smooth operation and correct latching. Replace if
defective.
2. Check X-ray tray module for smooth operation and correct placement of X-ray
cassette. Replace if defective.
3. Check the operation of the tilt mechanism for smooth movement and that appro-
priate resistance can be felt.
4. Check that M6x120 bolt, which the bed pivots on is not loos. Tighten if necessary.

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 Maintenance Specifications

Performance Specifications
Base
Radiation source Ceramic heating element 650W
Heating element duration 10,000 hours
The base should be checked at least annually to ensure reliable operation. The fol-
Effective surface area 54 cm x 64 cm
lowing procedure should be used by your technician:
Physical Specifications
1. Check all base fittings are secure.
2. Check castors rotate freely and castor brakes operate correctly. Dimensions (LxWxD) 64 cm x 54 cm x 185 cm
Total unit mass 67 kg
Maximum load 20 kg
Overhead Unit Heater element to mattress 70 cm
Overhead unit rotation -88o to +88o from the centre position

1. At least annually check the overhead unit swivel is secure. Mattress Material Waterproof PU
Foam Denisty 22kg/m3
2. Ensure that overhead unit pivot nuts are locked in place. Check the swivel move-
Size 64 x 54 cm
ment of the unit is free and that the central position can be locket correctly.
Height 90 cm
Bed tilting positions -12o to +12o
Castors 4 x 100mm, all locking
Monitor / Storage tray 30 x 20 cm
X-ray cassette Size 26 x 70 cm
Thickness 1 mm

Electrical Specifications

Power characteristics 220-240V AC, 47/63Hz

Protection against electric shock Class I
Nominal power consumption 650W
Heater power 650W
Light power 3W LED - Maximum intensity 425 lux
Temperature range Displayed range 34.0oC - 37.5oC in 0.1oC
Temperature measurement Sensor accuracy 10.0oC - 50.0oC in 0.1oC
+/- 0.1oC

Power Cords North America (part 50-07302-01)

C.E. (part 50-07305-01)
U.K. (part 50-09273-01)

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 Specifications Explanation of Symbols

Environmental Specifications
Refer to User Manual before operating this device.
Operating Ambient temperature +18°C to +35°C
Humidity: 0% to 90% RH non condensing
Atmospheric Pressure: 70-106kPa
Refer to User Manual before operating this device.
Transport and storage Ambient temperature 0°C to +50°C
Humidity: 0% to 90% RH non condensing
Do not disassemble Wallaby Warmer unless you are an
Atmospheric Pressure: 70-106kPa
MTTS trained technician or have been instructed to by
qualified personnel.
Exclusions None

Hot surface.

Standards for Reference

Maximum load.
EN ISO 13485:2012
EN ISO 14971:2012
EN 60601-1:2006 / A1:2013 Keep out of direct sunlight.
EN 60601-1-2:2007 / AC:2010
EN 60601-1-6:2010
IEC 60601-2-21:2003 This device should be disposed of separately from normal
MEDDEV 2.12-1 Rev. 8 household waste so that components can be recycled.
MEDDEV. 2.7.1 Rev.3
MEDDEV. 2.12-2 Rev.2
IPX0 Liquid ingress protection - level 0 (no protection against water)

Device manufacturer.

Date of manufacture.

CE Marking with Notified Body Number

2265

SN Serial Number

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 Warranty Policy Warranty Policy

General Terms Under this Limited Warranty, products purchased in one MTTS will, at its sole discretion, repair or replace any Limitation of Liability
country or region may be transferred to another country components or product that manifests a defect in materi-
This MTTS Limited Warranty gives you, the customer, or region where MTTS or its authorized service provid- als or workmanship during the Limited Warranty Period. IF YOUR MTTS PRODUCT FAILS TO WORK AS WARRANT-
express limited warranty rights from MTTS, the manu- ers offer warranty service for the same product model All component parts removed under this Limited War- ED ABOVE, THE MAXIMUM LIABILITY OF MTTS UNDER
facturer for the duration specified on the Warranty Card. number. Warranty terms, service availability, and service ranty become the property of MTTS. In the unlikely event THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO
Please refer to the MTTS Website for an extensive de- response times may vary from country or region to coun- that your MTTS product has recurring failures, MTTS at THE LESSER OF THE PRICE YOU HAVE PAID FOR THE
scription of your limited warranty entitlements. In addi- try or region. Standard warranty service response time is its sole discretion, may elect to provide you with (a) a PRODUCT OR THE COSTS OF REPAIR OR REPLACE-
tion, you may also have other legal rights under applica- subject to change due to local parts availability. If so, your replacement unit selected by MTTS that is the same or MENT OF ANY HARDWARE COMPONENTS THAT MAL-
ble law or special written agreement with MTTS. MTTS authorized service provider can provide you with equivalent to your MTTS product in performance or (b) FUNCTION IN CONDITIONS OF NORMAL USE.
MTTS MAKES NO OTHER EXPRESS WARRANTY OR details. MTTS will not alter form, fit, or function of this to give you a refund of your purchase price or lease pay- EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL MTTS
CONDITION WHETHER WRITTEN OR ORAL AND MTTS MTTS product to make it operate in a country for which ments (less interests) instead of a replacement. This is BE LIABLE FOR ANY DAMAGES CAUSED BY THE PROD-
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CON- it was never intended to function for legal or regulatory your exclusive remedy for defective products. UCT OR THE FAILURE OF THE PRODUCT TO PERFORM,
DITIONS NOT STATED IN THIS LIMITED WARRANTY. reasons. MTTS is not responsible for any tariffs or duties INCLUDING ANY LOST PROFITS OR SAVINGS OR SPE-
TO THE EXTENT ALLOWED BY LOCAL LAW OF JURIS- that may be incurred in transferring the products. Exclusions CIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
DICTIONS OUTSIDE VIETNAM, MTTS DISCLAIMS ALL MTTS guarantees that the product that you have pur- MTTS IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD
IMPLIED WARRANTIES OR CONDITIONS, INCLUD- chased or leased from MTTS is free from defects in ma- MTTS DOES NOT WARRANT THAT THE OPERATION OF PARTY OR MADE BY YOU FOR A THIRD PARTY.
ING ANY IMPLIED WARRANTIES OF MERCHANTABIL- terials or workmanship under normal use during Lim- THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR- THIS LIMITATION OF LIABILITY APPLIES WHETHER
ITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ited Warranty Period. The Limited Warranty Period starts FREE. MTTS IS NOT RESPONSIBLE FOR DAMAGE THAT DAMAGES ARE SOUGHT, OR CLAIM MADE, UNDER THIS
ALL TRANSACTIONS OCCURRING IN VIETNAM ANY on the date of purchase or lease from MTTS, or from OCCURS AS RESULT OF YOUR FAILURE TO FOLLOW THE LIMITED WARRANTY OR AS A TORT CLAIM (INCLUD-
IMPLIED WARRANTY OR CONDITION OF MERCHANT- the date MTTS completes installation. Your dated sales INSTRUCTIONS INTENDED FOR THE PRODUCT. ING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A
ABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A or delivery receipt, showing the date of purchase of the This Limited Warranty does not apply to expendable or CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITA-
PARTICULAR PURPOSE IS LIMITED TO THE DURATION product, is your proof of the purchase or lease date. You consumable parts and does not extend to any product TION LIABILITY CANNOT BE WAIVED OR AMENDED BY
OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME may be required to provide proof or purchase or lease as from which the serial number has been removed or that ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE
COUNTRIES DO NOT ALLOW A LIMITATION ON HOW a condition of receiving warranty service. You are entitled gas been damaged or rendered defective (a) as a result EFFECTIVE EVEN IF YOU HAVE ADVISED MTTS OF THE
LONG AN IMPLIED WARRANTY LASTS OR THE EXCLU- to hardware warranty service according to the terms and of accident, misuse, abuse, contamination, improper or POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION
SION OR LIMITATION OF INCIDENTAL OR CONSEQUEN- conditions of this document if a repair to your MTTS prod- inadequate maintenance or calibration (if required) or OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS
TIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH uct is required within the Limited Warranty Period. other external causes; (b) by operation outside the usage FOR PERSONAL INJURY.
COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF Unless otherwise stated, and to the extent permitted by parameters stated in the user documentation shipped THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. FOR local law, new MTTS product may be manufactured using with the product; (c) by software, interfacing, parts or RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY
CONSUMER TRANSACTION, THE LIMITED WARRANTY new materials and used materials equivalent to new in supplies not supplier by MTTS; (d) improper site prepara- VARY FROM COUNTRY TO COUNTRY. YOU ARE ADVISED
TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO performance and reliability. MTTS may repair or replace tion or maintenance; (e) virus infection; (f) loss or dam- TO CONSULT APPLICABLE COUNTRY LAWS FOR A FULL
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, MTTS products (a) with new or previously used products age in transit ; or (g) by modification or service by anyone DETERMINATION OF YOUR RIGHTS.
RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE or parts equivalent to new in performance and reliability, other than (i) MTTS personnel, (ii) an MTTS authorized
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE or (b) with equivalent products to an original product that service provider, or (iii) your own installation of end-user
SALE OF THIS PRODUCT TO YOU. has been discontinued. Replacement parts are warrant- replaceable MTTS or MTTS approved parts if available for
This Limited Warranty is applicable in all countries and ed to be free from defects in material or workmanship for your MTTS product in the servicing country or region.
may be enforced in any country or region where MTTS or ninety (90) days or, for the reminder of Limited Warranty
its authorized service providers offer warranty service for Period of the MTTS product they are replacing or in which
the same product model number (subject to the terms they are installed, whichever is longer.
and conditions set forth in this Limited Warranty)

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 Warranty Policy

Limited Warranty Period Contacting MTTS

The Limited Warranty Period for this MTTS product is a If your MTTS product fails during the Limited Warranty
specified, fixed period commencing of the date of pur- Period and the suggestions in the product documentation
chase and specified on the Warranty Card. The date on do not solve the problem, you can receive support by do-
your sales receipt is the date of purchase unless MTTS or ing one of the following:
your reseller informs you otherwise in writing. - Locate and contact your nearest MTTS service pro-
vider via MTTS website:
Customer Responsibilities http://www.mtts-asia.com/support/
- Call the Technical Support Centre:
In order to avoid the risk of charges for issues not cov- +84 43 766 6521
ered by your limited warranty (issues that are not due to Before calling MTTS or an MTTS authorized service pro-
defects in materials and workmanship on MTTS product), vider please have the following information available:
you will be asked to assist MTTS as follows: - Product serial number and model name
- Verify configurations, load most recent firmware, in- - Applicable error messages
stall software patches, run MTTS diagnostics and - Detailed questions
utilities;
- Implement temporary procedures or workarounds
provided by MTTS while MTTS works on permanent
solution;
- Cooperate with MTTS in attempting to resolve the
problem using online chat, email, or telephone. This
may involve performing routine diagnostic procedures,
installing additional software updates or patches;
- Perform additional tasks as defined within each type
of warranty service provided by MTTS and any other
actions that MTTS may reasonably request in order to
best perform the warranty support

CUSTOMER IS RESPONSIBLE FOR DELIVERING THE

PRODUCT (AND ALL COSTS INVOLVED) FROM HIS LO-
CATION TO THE MTTS AUTHORIZED SERVICE POINT.

34 V-1-03-EN Wallaby. User manual

 MEDICAL TECHNOLOGY TRANSFER AND SERVICES Co., LTD
House No. 26, Alley 41, An Duong Vuong Street, Tay Ho District, Hanoi City, Vietnam

Tel: +84 24 3766 6521

Fax: +84 24 3718 8050
Email: [email protected]
www.mtts-asia.com

PROMETEO SRL
Via Mantova 9
EC REP
38122 Trento
Italy

V-1-03-EN