The document is a resume for Shashi Kumar Gonela. It summarizes his 14+ years of experience in fields like product management, business analysis, project management, and system analysis. It then details his work history, including current role as Principal Business Analyst at Techwave and previous roles at Department of Corrections, Kohls, Walgreens, CMS Infosystems, and HSBC. For each role, it provides the company, duration, title, brief description of responsibilities and achievements.
The document is a resume for Shashi Kumar Gonela. It summarizes his 14+ years of experience in fields like product management, business analysis, project management, and system analysis. It then details his work history, including current role as Principal Business Analyst at Techwave and previous roles at Department of Corrections, Kohls, Walgreens, CMS Infosystems, and HSBC. For each role, it provides the company, duration, title, brief description of responsibilities and achievements.
The document is a resume for Shashi Kumar Gonela. It summarizes his 14+ years of experience in fields like product management, business analysis, project management, and system analysis. It then details his work history, including current role as Principal Business Analyst at Techwave and previous roles at Department of Corrections, Kohls, Walgreens, CMS Infosystems, and HSBC. For each role, it provides the company, duration, title, brief description of responsibilities and achievements.
The document is a resume for Shashi Kumar Gonela. It summarizes his 14+ years of experience in fields like product management, business analysis, project management, and system analysis. It then details his work history, including current role as Principal Business Analyst at Techwave and previous roles at Department of Corrections, Kohls, Walgreens, CMS Infosystems, and HSBC. For each role, it provides the company, duration, title, brief description of responsibilities and achievements.
14+ years of extensive experience in the field of product management,business
analysis,business process redesign,project management,key account management,solution sales,relationship management,strategy analysis,territory management,system analysis and design,software verification and validation.
OBJECTIVE
To take a challenging role as Business Analyst Manager or Senior Product Manager or Senior Management Role in Product Management,Innovation and Strategy and to work in an intellectually stimulating and challenging work environment
PROFESSIONAL WORK EXPERIENCE
Techwave, Hyderabad August 2018 – Till Date
Principal Business Analyst/Product Owner for Mobile Apps Team
Description: In my Current Role I work as Product Owner/Scrum Master/Principal Business
Analyst for Mobile Apps team and manage the Mobile Apps team and the team has successfully Released the Features like Sign In,Sign up,2FA,Password Management,Manage Profile,Resolve Dispute,Multi Day Offers,UI and UX Changes,Expert Supplier Persona,TMS Offers,MoJ Overlapping Bookings,SSA,WSN Mobile App for Dutch Interpreters into App Store and Play Store. As a Product Owner I prepared Epics,Features and User Stories and participated in Backlog Grooming and Product Vision Meetings with business stakeholders and co-ordinated the Release of Features with Other Product Owners and client.
As a Principal Business Analyst I have prepared User Stories for Mobile Apps Team for Features which got released into App Store and Play Store.I prepared current state Functional Analysis documents for TMS application and worked on major enhancements for TMS( Translation Management System),IMS(Interpreter Management System),Connectors,Mobile App like Source Language Auto Detection,MT PDF Support, Speech to Text,AI MT workflow,Finance API,enhancing the existing connectors for AEM 6.3 to 6.4 and 6.5, Enhancing the existing Drupal and Tridion Docs connectors and making connector for Episerver live ,Azure Migration for applications GRS,TMS and TLW and LD. I have worked on Westcon Comstor B2B Ecommerce applications (1View Quote,1View Order Entry and Partnerview Reseller site powered by SAP Hybris) and on ecommerce projects like Proof of Delivery Document for CourierPost,StarTrack,DHL,TNT and GEFCO,1View Quote and 1View Order Entry Integration with BlueSky for Cloud 2.0 for Cisco Annuity Products,Manual RMA,Cloud 2.0 Messages,Partnerview Rebranding .
I did a Client Onsite Study and prepared a Current State Functional Analysis Document for UCIC ( United Carton Industries Company) Web Portal and Admin Portal and listed all the enhancements that need to be done in a 3 month engagement period for the client and the client has extended the project for 1 year.
Responsibilities:-
● As a Product Owner for Mobile Apps team I have Prepared Epics,Features and User Stories and participated in Backlog Grooming and Product Vision Meetings with business stakeholders and co-ordinated the Release of Features with Other Product Owners. ● As a Principal Business Analyst I have prepared User Stories for Mobile Apps Team for Features which got released into App Store and Play Store. ● As a Scrum Master I participated in CMMI level 3 Certification Renewal for the Organisation and also in Scrum Ceremonies and resolving issues/blockers for team and preparing WSR,MSR and Metrics Reports to be shared to client along with maintaining TFS board and doing capacity planning and estimations for Sprints. ● Acted a Principal Business Analyst supporting TheBigword TMS,IMS application enhancements and WSN and TI Mobile App enhancements. ● Acted as a Project Manager/Scrum Master for GMS Azure Migration and WordSynk Network Mobile Application. ● Acted as a Principal Business Analyst supporting Westcon B2B Ecommerce enhancement Initiatives and UCIC enhancements. ● Led enhancements for 1View Order Entry,1View Quote and PartnerView Reseller site,UCIC Web Portal and Admin Portal and TMS and IMS. ● Participated in Daily Scrum and Status calls with Techwave Team,Valtech Team and Westcon and also with Bigword team. ● Documented User Stories, Acceptance Criteria and Business Processes ● Enable collaboration between the Business Sponsor and the developers on the project team.Interacted with client and the Technical team for requirement gathering. ● Conducted interviews during the process of gathering requirements and created user stories and Business Process document.Ensure that all the user stories are created in JIRA,TFS. Department of Corrections, Madison July 2012 – February 2018 Sr. Business Analyst
Description: I have worked on SORT(Sex Offender Registry Tool) Conversion ,SORT
Integration,SORT Admin,Project Delta,SOR GP & LE website,Conversion of Demographics,SMT’s from WITS,OATS to WICS,GIS Data Mapping,DOJ Hotfile Re-write,OBS Changes,NICS OJA,WITS-JJIS Deprecation,Other State ID,Conversion of Demographics for Juveniles from WITS to WICS, WICS to CACU,CIPIS Backfeed shutdown,Archive CACU,CIPIS projects and worked on Jail Tracker,Workloud projects for Wisconsin Department of Corrections.I prepared Current State and Future State system diagrams, AS-IS and TO-BE Business Process diagrams, Use Case Diagrams, Data Mapping documents, Functional Requirement documents, Business Requirement Documents,Gap Analysis Documents,NCIC Mapping documents for OATS and SORT systems. Created Business Process diagrams in Microsoft Visio and used SharePoint for Document Management and Versioning and Issue resolution.My additional responsibilities included being a Subject Matter Expert for JJIS(Juvenile Justice Information System) and act as a support analyst for JJIS,Workloud and JailTracker applications.I helped the organisation to move away from Mainframes and worked on deprecating most of the mainframe applications like CACU,CIPIS.Helped the organisation to move software development inhouse from Marquis Software which supplied WICS(Wisconsin Integrated Corrections System) application.Successfully migrated the functionality from OATS application to SORT application.Helped the QA team with functional testing and in preparation of Test scenarios.
Responsibilities:- ● Act as a Sr.Business Analyst supporting Jail Tracker,SORT and Workloud Initiative. ● Participated in weekly Project status meetings. ● Documented functional requirements, Use Cases and Business Processes. ● Enable collaboration between the Business Sponsor and the developers on the project team. ● Interacted with client and the Technical Team for requirement gathering. ● Conducted interviews during the process of gathering requirements and creating functional requirement documents and Business Process documents. ● Ensure that all the functional requirements are uploaded into Caliber RM Tool for Requirement Traceability. ● Used Sharepoint for Document Management and also for Issue resolution. Kohls ,Milwaukee February 2012 – May 2012 Open API Business Analyst
Description: I have worked on Open API Project for Kohls.The project involved various API’s like Product,Price,Inventory,Order,Cart and Profile Open API’s.Created Request and Response schemas for Product,Price,Inventory,Order API’s in XML Spy.Created,Reviewed and Updated ICD’s as per the meetings.Created User stories and defined Acceptance Criteria in Mingle.Helped Project Manager in Estimation,Timeline Preparation and uploaded all the functional requirements into Quality Center for Requirement Traceability.
Responsibilities:- ● Prepared User Story Documents,Interface Control Documents, Request and Response Schema for Order,Product,Inventory,Price,Profile and Cart API’s. ● Managed Sprint Planning,Creation of user stories,Creation of Acceptance Criteria for user stories,Estimation of user stories and assisted Project Manager in Timeline Preparation.
Walgreens ,Chicago October 2010 –March 2011
Senior Business Analyst.
Description: I have worked on ATG Framework and BCC and CSC application enhancement and .com enhancement projects like Product Information Management, Online Fraud Management, Error and Promotional Messaging Framework, Address Validation, A/B Testing capabilities, Category Specific Filter Attributes for Walgreens e-commerce division
Responsibilities:- ● Prepared functional requirement document and use case document for projects like Address Validation,Online Fraud Management,Product Information Management,Error and Promotional Framework . ● Managed enhancements projects for BCC,CSC and AIS applications.
CMS Infosystems Private Limited,Hyderabad August 2009 –April 2010
Senior Territory Manager. ● Managed datacenter and disaster recovery solution sales to key accounts in Hyderabad region. ● Managed key accounts in Banking,Government and Corporate verticals in the Hyderabad region ● Generated new accounts in Hyderabad region.
HSBC,Sheffield June 2008 –November 2008
Strategy Consultant –EMEA Sourcing. ● Led a team of 4 members. ● Researched and formulated an effective EMEA sourcing strategy for HSBC. PCS Technology Limited,Hyderabad March 2007 – November 2007 Business Development Manager. ● Managed key accounts in Banking and Government verticals in Hyderabad Region. ● Achieved 10 million INR sales in every quarter for 3 quarters.
HCL Infosystems Limited,Nagpur August 2004 – March 2007
Senior Sales Executive. ● Generated new accounts in Government,Corporate and Education verticals in Nagpur region. ● Increased the sales of Nagpur region by three fold. ● Recognized for being the first person in the region to get an order of 10 million INR in one month.
TECHNICAL SKILLS
SAP SD, SAP CRM,SAP Hybris,Microsoft Visio.
AWARDS
● 2nd prize in National Level Technical Paper Presentation held at National Institute of Technology Durgapur. ● State 3rd rank in Sir C.V.Raman Talent Search Examination. ● District 2nd rank in Maths Olympiad.
EDUCATION
Harvard Business School Feb 2017
Certificate in Disruptive Strategy-Distinction
University of California Irvine Jan 2012
Professional Certification in Business Analysis -4.0/4.0
Sheffield Business School, Sheffield, U.K Mar 2009
Master of Business Administration -Merit
National Institute of Technology, Durgapur, W.B May 2004
