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    USMAN HAROON Resume

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    Usman Haroon
    Usman Haroon is an agile and adaptable staff leader with experience in sales, strategic planning, scheduling, and customer relations. He is skilled at training employees and using organized approaches to handle daily operations. As a floor manager, he creates schedules, meets sales goals, and implements challenging goals to drive team performance. Previously, he worked as a team leader and customer care representative where he mentored employees and resolved customer concerns to improve retention and sales.

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    USMAN HAROON Resume

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    Usman Haroon
    31 views2 pages
    Usman Haroon is an agile and adaptable staff leader with experience in sales, strategic planning, scheduling, and customer relations. He is skilled at training employees and using organized approaches to handle daily operations. As a floor manager, he creates schedules, meets sales goals, and implements challenging goals to drive team performance. Previously, he worked as a team leader and customer care representative where he mentored employees and resolved customer concerns to improve retention and sales.

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    Usman Haroon is an agile and adaptable staff leader with experience in sales, strategic planning, scheduling, and customer relations. He is skilled at training employees and using organized approaches to handle daily operations. As a floor manager, he creates schedules, meets sales goals, and implements challenging goals to drive team performance. Previously, he worked as a team leader and customer care representative where he mentored employees and resolved customer concerns to improve retention and sales.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views2 pages

    USMAN HAROON Resume

    Uploaded by

    Usman Haroon
    Usman Haroon is an agile and adaptable staff leader with experience in sales, strategic planning, scheduling, and customer relations. He is skilled at training employees and using organized approaches to handle daily operations. As a floor manager, he creates schedules, meets sales goals, and implements challenging goals to drive team performance. Previously, he worked as a team leader and customer care representative where he mentored employees and resolved customer concerns to improve retention and sales.

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    © All Rights Reserved
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    of 2

    USMAN HAROON

    PROFESSIONAL SUMMARY
    Agile and adaptable staff leader with stellar work history,
    motivational approach and upbeat nature. Skilled at training
    [email protected] employees and leveraging organized approaches to handle daily
    om
    planning, scheduling and customer service requirements. Forward-
    thinking and industrious with diplomatic communication style
    03353084766 focused on maximizing engagement and satisfaction.

    Karachi, 12311 Pakistan


    SKILLS
    • Sales • Strategic planning
    EDUCATION
    • Scheduling • Sales and marketing
    BBA
    • Sales Training • Business Development
    Iqra University , Karachi
    • Sales Goals • Negotiation
    DAE in CIT • Quality Management • Decision-Making
    Aligarh Institute of
    • Customer Relations • Self-Motivated
    Technology, Karachi,
    2021

    Matriculation
    The Vision School, WORK HISTORY
    Karachi, 2018
    April 2022 - Current
    MSN Global Networking - Floor Manager, Karachi, Pakistan
    • Created employee schedules to align coverage with forecasted
    demands.
    • Multiplied earnings through sales goal achievement, customer
    service improvements and commitment to team objectives.
    • Implemented challenging personnel and department goals to
    drive performance.
    • Executed department's promotions, markdowns and pricing to
    drive sales and meet goals.

    March 2020 - March 2022


    SnJ Global Services - Team Leader, Karachi, Pakistan
    • Mentored and guided employees to foster proper completion of
    assigned duties.
    • Built strong relationships with customers through positive
    attitude and attentive response.
    • Demonstrated knowledge of company mission and goals and
    mentored employees in reaching objectives aligned with
    company core values.
    • Worked with colleagues to create prototypes for designs and
    training materials.

    March 2019 - March 2020


    SnJ Global Services - Customer Care Representative, Karachi,
    Pakistan
    • Resolved concerns with products or services to help with
    retention and drive sales.
    • Leveraged sales expertise to promote products and capitalize on
    upsell opportunities.
    • Analyzed customer feedback for process improvements to
    achieve long-term business objectives.
    • Responded to customer needs through competent customer
    service and prompt problem-solving.

    February 2017 - February 2019


    D-CACTUS - Customer Care Representative, Karachi, Pakistan
    • Resolved concerns with products or services to help with
    retention and drive sales.
    • Leveraged sales expertise to promote products and capitalize on
    upsell opportunities.
    • Analyzed customer feedback for process improvements to
    achieve long-term business objectives.
    • Responded to customer needs through competent customer
    service and prompt problem-solving.

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