The document discusses ISO standards for an integrated management system covering quality, health, safety, and environment (QHSE). It describes requirements for continual improvement, including determining opportunities for improvement, implementing necessary actions, and addressing nonconformities. Organizations must consider internal and external factors to drive QHSE improvement on an ongoing basis.
The document discusses ISO standards for an integrated management system covering quality, health, safety, and environment (QHSE). It describes requirements for continual improvement, including determining opportunities for improvement, implementing necessary actions, and addressing nonconformities. Organizations must consider internal and external factors to drive QHSE improvement on an ongoing basis.
The document discusses ISO standards for an integrated management system covering quality, health, safety, and environment (QHSE). It describes requirements for continual improvement, including determining opportunities for improvement, implementing necessary actions, and addressing nonconformities. Organizations must consider internal and external factors to drive QHSE improvement on an ongoing basis.
The document discusses ISO standards for an integrated management system covering quality, health, safety, and environment (QHSE). It describes requirements for continual improvement, including determining opportunities for improvement, implementing necessary actions, and addressing nonconformities. Organizations must consider internal and external factors to drive QHSE improvement on an ongoing basis.
(IMS) ISO 9001, ISO 14001, ISO 45001 clause 10- improvement Mohamed Elfatih Omer Elkhlifa 10.Improvement 10.1 General
The organization must determine opportunities
for improvement and must implement necessary actions to achieve the intended outcomes of its QHSE management system. 10.Improvement 10.1 General We use the term “improvement system” to mean the approaches, methodologies, tools, and technologies that organizations use to bring about improvements in how the organization operates. These are management approaches for isolating issues and finding solutions, and they are often the catalyst for specific changes to technologies, processes, job roles or organization structures. Some of internal the factor influencing improvement includes
Top management commitment to QHSE
Total involvement of employees Training. Products design. Supplier management Measurement Information management. The external factors influencing QHSE improvement conforming to the requirements of QHSEMS are the following: opinions and conclusions of interested parties regarding QHSE performance together with complaints from the community pressure from the competition market requirements legal requirements. new legal requirements that come into force requirements of administration units requirements of certifying bodies 10.2 Nonconformity and Corrective Action
When a nonconformity occurs, including any arising
from complaints, the organization must react to the nonconformity and, as applicable take action to control and correct it; and deal with the consequences. The organization must also evaluate the need for action to eliminate the causes of the nonconformity so it does not recur or occur elsewhere, by reviewing and analyzing the nonconformity, determining the causes of the nonconformity, and determining if similar nonconformities exist, or could potentially occur 10.2 Nonconformity and Corrective Action
Corrective action is the action taken to eliminate the
cause of a detected nonconformity to prevent a recurrence. whereas preventive action is the action taken to eliminate the cause of a potential nonconformity or other undesirable situation, to prevent occurrence. The procedure for your corrective action process must address the following control requirements: Identify detected nonconformities Define your process for identifying nonconformities and consider using appropriate problem-solving tools to determine the underlying root cause(s) of the nonconformity. . Ensure that personnel applying these tools are competent and trained. Conduct follow-up tests to determine whether these actions have indeed eliminated the cause(s) of the nonconformity and prevented a recurrence. Keep appropriate records of all corrective action steps. Ensure timely completion of any corrective action. . Make your corrective action records available on request to customers and other intrested parties and provide a summary report for management review. Examples of incidents and nonconformities include :
Incidents:near misses, injuries and ill-health, and
damage to property or equipment that could lead to OH&S risks; such as a broken leg, asbestosis, hearing loss; Nonconformities: protective equipment not functioning properly; failure to fulfill legal requirements; prescribed processes or procedures not being followed; contractor behaving in an unsafe manner on-site. 10.3 Continual Improvement The organization must continually improve the suitability, adequacy, and effectiveness of the QHSE management system. Theorganization must consider the results of analysis and evaluation, and the outputs from management review, to determine if there are needs or opportunities that must be addressed as part of continual improvement. Examples of continual improvement issues include, but are not limited to: new technology; good practices, both internal and external to the organization; suggestions and recommendations from interested parties; new knowledge and understanding of occupational health and safety-related issues; new or improved materials; changes in worker capabilities or competence; achieving improved performance with fewer resources Actions which an organization might take with a view to achieving continual improvement in the suitability, adequacy, and effectiveness of its QHSE management system include: Enhancing QHSE performance; Promoting a culture that provides support to the QHSEMS. Promoting the participation of workers in the identification and implementation of actions for continual improvement of the QHSE. Communicating the relevant results of continual improvement to workers, and other interested parties. Maintaining and retaining documented information as evidence of continual improvement
