Grade 49.

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The means through which we not only acquire skills and knowledge but values, attitudes,
and emotional reactions as well.
Emotion
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It asserts that facial expressions are capable of influencing our emotions, meaning that
smiling can make you feel happier.
Facial feedback hypothesis
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A process by which an executive can direct, guide and influence the behavior and work of
others towards accomplishment of specific goals in a given situation.
Leadership
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The reason why we need motivated employees.
Survival
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It states that employees strive for equity between themselves and other workers.
Adams' theory
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It is the expression of emotion in terms of body position or movement.
Body Language
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The means through which we not only acquire skills and knowledge but values, attitudes,
and emotional reactions as well.
emotion
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Also called as intrinsic factors, such as achievement and recognition, that produces job
satisfaction.
Motivator
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Motivated employees are less productive.

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True
False 

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The core of the behaviorist approach.
Reinforcement
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There is no best style of leadership. It all depends upon tackling with the situations.

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True 
False

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They are required to develop future visions, and to motivate the organizational members to
want to achieve the visions.
Leaders
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The psychological process that gives behavior purpose and direction.
Motivation
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A product of the way individuals learn to coordinate desirable and useful activities with
others.
Culture
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The more negative the reward the more likely the employee will be highly motivated.

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True
False 

Question 16
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. According to the ________ theory of emotion, emotional experiences arise from
physiological arousal.

Select one:
a.
Cannon-Bard

b.
James-Lange
c.
Schachter-Singer two-factor

d.
Darwinian
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It is an important factor which can be achieved through expressing the work efforts to the
subordinates, explaining them clearly their role and giving them guidelines to achieve the
goals effectively.
Confidence
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The feelings we have toward different aspects of the work environment.
Work Attitudes
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According to this view, physiological arousal and emotional experience occur
simultaneously, yet independently.
Cannon-bard theory
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Two systematic ways in which companies can track work attitudes: through attitude
surveys and what?
Exit interview
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It is designed to provide young people with the experiences necessary to adapt to the
demands of modern society by providing a broad array of cultural knowledge of specific
topics (e.g., reading, mathematics, and science) but also knowledge of how people interact
with one another.
School
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Strong emotional responses are not associated with strong physiological arousal.

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True
False 

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Research suggests that we are quite sensitive to the emotional information communicated
through body language, even if we’re not consciously aware of it.

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True 
False
Question 24
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All settings for learning, including schools, are socially constructed contexts shaped by
culture.

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True 
False

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It asserts that emotions arise from physiological arousal.
James-lange theory
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It denotes willing co-operation of the employees towards their work and getting them into
confidence and winning their trust.
Morale
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In this phase of learning, the learner begins to gain skill in performing the task.
Fixation learning phase
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According to this theory, emotions are composed of two factors: physiological and
cognitive.
Schachter-Singer two-factor theory
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Argued that lower level needs had to be satisfied before the next higher level need would
motivate employees.
Maslow
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It asserts that our emotions are determined by our appraisal of the stimulus.
Cognitive-mediational theory
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Refers to a prolonged, less intense, affective state that does not occur in response to
something we experience.
Mood
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It is achieved when the ratio of employee outcomes over inputs is equal to other employee
outcomes over inputs.
Equity
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It can be achieved through reconciling personal interests with organizational goals.
Co-ordination
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Asserted that some emotions occur separately from or prior to our cognitive interpretation
of them, such as feeling fear in response to an unexpected loud sound.
Zajonc
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He simply states those employees' behaviors that lead to positive outcomes will be
repeated and behaviors that lead to negative outcomes will not be repeated.
Skinner
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Question 36
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Despite different emotional display rules, our ability to recognize and produce facial
expressions of emotion appears to be universal.

Select one:
True 
False

Question 37
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There may be gender differences involved in emotional processing.

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True 
False

Question 38
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It views learning as a function of the whole person and believe that learning cannot take
place unless both the cognitive and affective domains are involved.
Humanist learning theory
Answer: 

Question 39
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Once a desired behavior is established, intermittent reinforcement loses the behavior.

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True
False 

Question 40
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Emotion is not only displayed through facial expression.

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True 
False

Question 41
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IDENTIFICATION: It is based on the belief that employee effort will lead to performance and
performance will lead to rewards.
Vroom's theory
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Question 42
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Which of the following is not one of the seven universal emotions described in this chapter?

Select one:
a.
anger
b.
disgust

c.
contempt
d.
melancholy
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Question 43
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Which of the following theories of emotion would suggest that polygraphs should be quite
accurate at differentiating one emotion from another?

Select one:
a.
Darwinian theory

b.
James-Lange theory
 c.
Cannon-Bard theory
d.
Schachter-Singer two-factor theory
Feedback
Your answer is correct.

Question 44
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Leadership is situation bound.

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True 
False

Question 45
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There is some evidence that men and women may differ in regulation of emotions

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True 
False

Question 46
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A leader should treat employees on humanitarian terms.

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True 
False

Question 47
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It simply states those employees' behaviors that lead to positive outcomes will be repeated
and behaviors that lead to negative outcomes will not be repeated.
Skinner's theory
Answer: 

Question 48
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A leader has to not only supervise but also play a guiding role for the subordinates.
Providing guidance
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Question 49
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In this phase of learning, the patient learns the overall picture of what the task is and the
sequences involved.
Cognitive phase
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Question 50
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Individuals suffering from posttraumatic stress disorder have been shown to have reduced
volumes of the ________.

Select one:
a.
hypothalamus
b.
thalamus

c.
amygdala
d.
hippocampus
Feedback
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