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Annex A

This document outlines a program by the Municipal Social Welfare and Development Office in Bambang, Nueva Vizcaya, Philippines to issue various social services certifications with zero backlog from January to December 2021. The office issues certificates of indigency, referral letters, pre-marriage counseling certificates, fund raising permits, and social case study reports in a simple and timely manner, processing 100% of applications within the prescribed timelines. Through efficient processing, the program has achieved its goal of zero backlog in issuing all certifications on time.

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MSWD BAMBANG
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229 views1 page

Annex A

This document outlines a program by the Municipal Social Welfare and Development Office in Bambang, Nueva Vizcaya, Philippines to issue various social services certifications with zero backlog from January to December 2021. The office issues certificates of indigency, referral letters, pre-marriage counseling certificates, fund raising permits, and social case study reports in a simple and timely manner, processing 100% of applications within the prescribed timelines. Through efficient processing, the program has achieved its goal of zero backlog in issuing all certifications on time.

Uploaded by

MSWD BAMBANG
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
Download as docx, pdf, or txt
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Annex "A"

Zero Backlog Program

Republic of the Philippines


Province of Nueva Vizcaya
Municipality of Bambang
Department/Agency MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT
OFFICE

Program Title/Name SOCIAL SERVICES CERTIFICATION

Program Objective To issue certificates, letters and permit

Target Output To issue Indigent Certificate, Referral Letters, PMC Certification,


Fund Raising Permit and Social Case Study Report

Date Implemented January 2021 – December 2021

Implementing office MSWD BAMBANG

Program Description

Issuance of Certificate of Indigency, Referral Letters, Pre-Marriage Counseling Certificates, Fund Raising
Permit and Social Case Study Report

Matrix of Services and Plan of Action


Office Name of Classificati Average Average number Average number Intervening Plan of Action to
Service on (Simple, Number of of applications / of applications/ Factors for the address the gap (i.e.,
Complex, applications/r requests/ requests/ gap (i.e., Streamlining,
Highly equests/ license/permit/cle license/permit/cle limited IT Digitalization.)
Technical) license/permi arances, etc. arances, etc. infrastructure,
t/clearances, processed within ISSUED within the unavailable
etc. received the prescribed prescribed time signatories,
per day processing time etc.)

MSWD Certificat Simple 180/264 100% issued 100% issued N/A N/A
e of days on time on time
Indigency

MSWD Referral Simple 25/264 100% issued 100% issued N/A N/A
Letter days on time on time

MSWD PMC Simple 118/264 100% issued 100% issued N/A N/A
Certificat days on time on time
e

MSWD Fund Simple 5/264 days 100% issued 100% issued N/A N/A
Raising on time on time
Permit

MSWD Case Complex 34/264 100% issued 100% issued N/A N/A
Study days on time on time
Report

Implementation Results

No backlog. All certificates issued on time.

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