Organizational Renewal: The Challenge of Change
Organizational Renewal: The Challenge of Change
Organizational Renewal: The Challenge of Change
Chapter 2
Objectives
Recognize the factors contributing to the accelerating rate of change Identify the ways an organization uses renewing processes to adapt to change Determine the individual and group methods of coping with change Understand and apply the sociotechnical approach to OD
Renewal
Organizational renewal requires that top managers make adaptive changes to the environment. Manager must analyze the organization, its departmental system interrelationships, and the possible effects on the internal environment.
This approach, termed the system approach provides a way of observing, analyzing, and solving problems in organizations.
Constant Change
Organizations exist in constant changing environment and therefore must have the capacity to adopt. Managers must do more than react; they must be able to anticipate the changing patterns of people, markets, product, and technology.
Approach to Change
A hyperturbulent environment is characterized by rapid changing product lines, and increasing and changing set of competitors, rapid and continual technological innovation, and rapid market growth.
The System Approach: Finding New Ways to Work Together The system approach to managing change views the organization as a unified system composed of interrelated units. Managers look at the organization as a part of a larger external environment.
--------
Feedback from Environment Employees Departments and Managers Customers Investors Government Regulations
--------
3.
4.
5.
Goals and Values The Technical Subsystem The Structure Subsystem The psychosocial Subsystem (Culture) The Managerial Subsystem
1.
2.
3.
4.
5.
Basic Mission and Vision of the organization. Activities; operations; techniques and equipment Formal design; policies; procedures; organizational chart; division of work; patterns of authorities Social relationship; behavioral patterns of members; norms; roles; communications Directing; organizing and coordinating
Individual Effectiveness
Organization is made of of individual members, and each members has unique values, belief, and motivation.
Team Effectiveness
Change efforts may also focus on the fundamental unit of an organization, team or work group, as means for improving the organization's effectiveness. These activities are designed to improve work teams
Team Effectiveness
One technique that is used is process observation. Two separate dimensions of groups are 1. Content- the task of the group 2. Process the way the group functions Group process includes such factors as leadership, decision making, communication, and conflict.
Team Effectiveness
OD practitioners need to develop skills and observation to learn to be a participant-observer, that is to actively participate and at the same time be aware of group process.
Organization Effectiveness
OD change efforts is the organizational system. The total organization may be examined by use of climate survey. Planned change programs are then designed to deal with the specific problems areas identified in the survey.
Questions
Reference
Brown, D.R. & Harvey, D. (2006). An