Jennifer Draper Resume

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JENNIFER Hendersonville, TN 37075

DRAPER 270-418-9397
[email protected]

PROFESSIONAL SUMMARY

Conscientious dental professional highly trained in patient care, education, and examinations. Increased patient
compliance with evaluations and procedures with gentle, knowledgeable support. Well-versed in sealants, fluoride
treatments, local anesthesia, nitrous oxide, and x-ray processes.

SKILLS

 Critical thinking  Written communication  Positive attitude

 Time management  Problem solving  Task prioritization

 Leadership  Follow through

EXPERIENCE

Front Desk Assistant February 2022 - Current


South College- Work Study | Nashville, TN
 Managed smooth patient hand-offs between administrative and medical personnel.
 Answered phones and greeted guests professionally.
 Assisted patients with completing forms in compliance with HIPAA regulations.
 Exhibited professionalism during challenging situations to improve patient satisfaction.

Dental Hygiene Tutor February 2022 - Current


South College- Work Study | Nashville, TN
 Reviewed classwork and assisted with homework to boost 
 Coordinated lesson plans, course materials and discussion questions to prepare for session.
 Suggested learning resources to increase student interest and retention.
 Encouraged, motivated and built student confidence using positive reinforcement.

Nanny June 2015 - Current


Various Families- Self-Employed | Bowling Green, KY
 Supported families requiring additional care for children ranging from infant through school age.
 Transported children to play dates, activities and special outings with utmost safety.
 Communicated with parents to update on children's needs and progress.
 Followed consistent evening routines and bedtimes to keep children on schedule.

Team Member March 2021 - June 2021


Chick-fil-A | Nashville, TN
 Boosted team efficiency by learning all roles and rotating through positions.
 Adapted to operational needs, taking on different roles to support workflow.
 Completed assigned tasks under minimal supervision and to desired standard.
 Delivered exceptional service to every guest based on company principles and exceeding fast food industry standards.
 Handled customer interactions with professionalism and upbeat approach focused on making each person feel
welcome.

Medical Receptionist November 2018 - April 2019


BYU-Idaho Student Health Center | Rexburg, Idaho
 Helped patients by telephone and in-person to resolve various billing and scheduling issues.
 Protected patient data through strict compliance with HIPAA requirements.
 Gave patients positive first impressions by maintaining neat lobby areas and greeting each person promptly.
 Scheduled appointments, lab tests and procedures for patients.

Certified Nursing Assistant January 2018 - April 2018


Homestead Assisted Living | Rexburg, Idaho
 Protected patients by monitoring conditions and promptly reporting problems to RNs.
 Built friendly rapport with patients and delivered personalized care.
 Documented care actions, vitals, and orders in company software.
 Resolved patient issues by quickly responding to calls and emergencies.
 Measured vital signs and updated chart with current information.

Teaching Assistant November 2016 - April 2018


BYU-Idaho | Rexburg , Idaho
 Assisted instructor with in-class activities by grading assignments, tutoring and proctoring examinations.
 Identified students struggling with subjects and recommended solutions to lead teacher.
 Protected confidential information, grades and test scores to comply with regulations.

Certified Nursing Assistant June 2015 - October 2015


Commonwealth Regional Specialty Hospital | Bowling Green, KY
 Reported change of condition or unusual findings to unit nurse per policy and procedures.
 Documented care actions, vitals and orders in company software.
 Built friendly rapport with patients and delivered personalized care.
 

EDUCATION

Associate of Dental Hygiene - Dental Hygiene March 2023


South College, Nashville , TN
 President's List Summer 2021-Winter 2023; quarterly
 Graduate Summa Cum Laude
 Inducted into Sigma Phi Alpha for 4.0 GPA

Associate in Science (A.S.) - Biology April 2018


Brigham Young University-Idaho, Rexburg, ID
 President's List 2016-2018
 

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