Table 83 — Troubleshooting

SYMPTOM POSSIBLE CAUSES POSSIBLE REMEDIES

Check for power to unit Check overcurrent protection device.
Check non-fused disconnect (if equipped).
Restore power to unit.
Check for 24 volts at the control boards.
Wrong/incorrect unit configuration Check unit configuration.
If unit is controlled by a Local Schedule, check to be sure that the
Day of the Week is properly set.
Unit does not run. Enable/Off/Remote Control Switch is not in a position to allow the
unit to operate.
Fan Status Switch is open.
Active alarm Check alarm status. See Alarms and Alerts beginning on
page 164 and follow troubleshooting instructions.
Active operating mode Check for Operating Modes. See the Operating Modes section
beginning on page 139 and follow troubleshooting instructions.
No cooling load Cooling Load is satisfied.
Incorrect unit configuration If unit is controlled by a Local Schedule, check to be sure that the
Unit runs when it is not called for. Day of the Week is properly set.
Low refrigerant charge Check for leak and add refrigerant.
Unit operates too long or
Compressor or control contacts welded Replace contactor or relay.
continuously.
Non-condensables in refrigerant circuit Remove refrigerant and recharge.
Active alarm Check alarm status. See Alarms and Alerts beginning on
page 164 and follow troubleshooting instructions.
Circuit does not run.
Active operating mode Check for Operating Modes. See the Operating Modes section
beginning on page 139 and follow troubleshooting instructions.
Active alarm Check alarm status. See Alarms and Alerts beginning on
page 164 and follow troubleshooting instructions.
Active operating mode Check for Operating Modes. See the Operating Modes section
Circuit does not load. beginning on page 139 and follow troubleshooting instructions.
Low Saturated Suction Temperature See Alarms, Pre-Alerts, and Alerts A120, A121, P120,121,
T120,121, page 173.
Faulty compressor discharge check-valve Replace compressor.
Active alarm Check alarm status. See Alarms and Alerts beginning on
page 164 and follow troubleshooting instructions.
Active operating mode Check for Operating Modes. See the Operating Modes section
Compressor does not run.
beginning on page 139 and follow troubleshooting instructions.
Inoperative compressor contactor Check control wiring.
Check contactor operation, replace if necessary.

165
 Table 84 — Alarm and Alert Codes
ALARM/ DETAILS
ALARM OR ACTION TAKEN RESET
ALERT DESCRIPTION PAGE
ALERT BY CONTROL METHOD
CODE REFERENCE
If communications between the scrolling marquee and the Automatic once
Main Base Board (MBB) are lost, unit may continue to run. If
COMM FAIL Alert Communications Failure communications
the communication is internal to the MBB, the unit will shut are re-established
170
down or not be allowed to start.
Circuit A Compressor Circuit is shut down
T048 Alert Manual 170
Availability Alert
Circuit B Compressor Circuit shut down
T049 Alert Availability Alert Manual 170
Circuit A, Compressor 1 All compressor outputs de-energized. Head pressure con-
A051 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit A, Compressor 1 Affected compressor is shut down
Manual 170
Chattering Failure
T051 Alert
Circuit A, Compressor 1 Affected compressor is shut down
Manual 170
Failure
Circuit A, Compressor 2 All compressor outputs de-energized. Head pressure con-
A052 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit A, Compressor 2 Affected compressor is shut down
Manual 170
Chattering Failure
T052 Alert
Circuit A, Compressor 2 Affected compressor is shut down Manual 170
Failure
Circuit A, Compressor 3 All compressor outputs de-energized. Head pressure con-
A053 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit A, Compressor 3 Affected compressor is shut down
Chattering Failure Manual 170
T053 Alert
Circuit A, Compressor 3 Affected compressor is shut down Manual 170
Failure
Circuit B, Compressor 1 All compressor outputs de-energized. Head pressure con-
A055 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit B, Compressor 1 Affected compressor is shut down
Manual 170
Chattering Failure
T055 Alert
Circuit B, Compressor 1 Affected compressor is shut down Manual 170
Failure
Circuit B, Compressor 2 All compressor outputs de-energized. Head pressure con-
A056 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit B, Compressor 2 Affected compressor is shut down
Manual 170
Chattering Failure
T056 Alert
Circuit B, Compressor 2 Affected compressor is shut down
Failure Manual 170
Circuit B, Compressor 3 All compressor outputs de-energized. Head pressure con-
A057 Alarm Manual 170
Stuck On Failure trol remains active.
Circuit B, Compressor 3 Affected compressor is shut down
Manual 170
Chattering Failure
T057 Alert
Circuit B, Compressor 3 Affected compressor is shut down
Failure Manual 170
Alarm Supply Air Thermistor Failure Unit shut down Automatic 171
A060 Remote Supply Air Temperature Unit shut down
Alarm Automatic 171
Update not received
Alarm Return Air Thermistor Failure Unit shut down Automatic 171
A061 Remote Return Air Temperature Unit shut down
Alarm Automatic 171
Update not received
Circuit A Return Gas Circuit shut down
T068 Alert Automatic 171
Thermistor Failure
T069 Alert Circuit B Return Gas Circuit shut down Automatic 171
Thermistor Failure
Outside Air Temperature Reset will be disabled and the unit
T073 Alert Outside Air Thermistor Failure will run under normal set point control. Outdoor Ambient Automatic 171
Lockout is disabled.
Space Temperature Space Temperature Reset will be disabled.and the unit will
T074 Alert Automatic 171
Thermistor Failure run under normal set point control.
Space Temperature Offset Space Temperature Offset disabled. Unit will run under nor-
T082 Alert Sensor Failure mal control without space temperature offset. Automatic 171
Circuit A Discharge Pressure Circuit A shut down
T090 Alert Automatic 171
Transducer Failure
T091 Alert Circuit B Discharge Pressure Circuit B shut down Automatic 171
Transducer Failure
Circuit A Suction Pressure Circuit is shut down
T092 Alert Automatic 171
Transducer Failure
Circuit B Suction Pressure Circuit is shut down
T093 Alert Automatic 171
Transducer Failure
T094 Alert Discharge Gas Thermistor Failure Digital compressor is disabled Automatic 171
T110 Alert Circuit A Loss of Charge Circuit is not allowed to start Manual 172
T111 Alert Circuit B Loss of Charge Circuit is not allowed to start Manual 172
T112 Alert Circuit A High Suction  Circuit is shut down Manual 172
Temperature
T113 Alert Circuit B High Suction Temperature Circuit is shut down Manual 172
T114 Alert Circuit A Low Suction Superheat Circuit is shut down Manual 172
T115 Alert Circuit B Low Suction Superheat Circuit is shut down Manual 172

166
 Table 84 — Alarm and Alert Codes (cont)
ALARM/ DETAILS
ALARM OR ACTION TAKEN RESET
ALERT DESCRIPTION PAGE
ALERT BY CONTROL METHOD
CODE REFERENCE
This is a non-broadcast alarm. Automatic when
Compressor A1 is shut down. discharge tem-
P118 Pre-Alert High Discharge Gas Temperature perature is less 172
than 250°F
(121.1°C).
T118 Alert High Discharge Gas Temperature Compressor A1 is shut down. Manual 172
Circuit A Low Saturated Suction Circuit is shut down
A120 Alarm Manual 173
Temperature Alarm
This is a non-broadcast alarm. If more than one compressor
Circ.A Low Sat. Suct.Temp — in the circuit is running, one of the compressors will be shut
P120 Pre-Alert Automatic 173
One Comp Shutdown down. A 15-minute prohibition timer is added to the com-
pressor.
The circuit is shut down. A 15-minute 
Circuit A Low Saturated Suction
T120 Alert Temperature Alert prohibition timer is added to the last  Automatic 173
compressor.
Circuit B Low Saturated Suction Circuit is shut down
A121 Alarm Manual 173
Temperature Alarm
This is a non-broadcast alarm. If more than one compressor in
Circ.B Low Sat. Suct.Temp — 
P121 Pre-Alert the circuit is running, one of the compressors will be shut Automatic 173
One Comp Shutdown
down. A 15-minute prohibition timer is added to compressor.
Circuit B Low Saturated Suction The circuit is shut down. A 15-minute prohibition timer is
T121 Alert Automatic 173
Temperature Alert added to the last compressor.
This is a non-broadcast alarm. Circuit shuts down or is not
Circuit A High Pressure Switch
allowed to start. A15-minute prohibition timer is added to the Automatic 173
Chattering
circuit restart.
P122 Pre-Alert
This is a non-broadcast alarm. Circuit shuts down or is not
Circuit A High Pressure Switch
allowed to start. A 15-minute prohibition timer is added to Automatic 174
Trip
the circuit restart.
Circuit A High Pressure Switch Circuit is shut down or is not allowed to start
Manual 173
Chattering
T122 Alert
Circuit A High Pressure Switch Circuit is shut down or is not allowed to start
Manual 174
Trip
This is a non-broadcast alarm. Circuit shuts down or is not
Circuit B High Pressure Switch allowed to start. A 15-minute prohibition timer is added to Automatic 173
Chattering
the circuit restart.
P123 Pre-Alert
This is a non-broadcast alarm. Circuit shuts down or is not
Circuit B High Pressure Switch allowed to start. A 15-minute prohibition timer is added to Automatic 174
Trip
the circuit restart.
Circuit B High Pressure Switch Circuit is shut down or is not allowed to start
Chattering Manual 173
T123 Alert
Circuit B High Pressure Switch Circuit is shut down or is not allowed to start Manual 174
Trip
A126 Alarm Circuit A High Head Pressure Circuit is shut down Manual 174
T126 Alert Circuit A High Head Pressure Circuit is shut down Automatic 174
A127 Alarm Circuit B High Head Pressure Circuit is shut down Manual 174
T127 Alert Circuit B High Head Pressure Circuit is shut down Automatic 174
A140 Alarm Reverse Rotation Detected Unit is shut down Manual 175
A150 Alarm Unit Is In Emergency Stop Unit is shut down or is not allowed to start Automatic 177
Illegal Configuration - AUX Board Unit is not allowed to start
Incorrect Revision
Illegal Configuration - AUX Board
Software Rev Must be 3 or Higher
Illegal Configuration - AUX Board
should be AUX1, Not AUX2
Illegal Configuration - Control Type
Set to Invalid Type for Split
A151 Alarm Automatic 177
Illegal Configuration - Dual Ther-
mostat Type on Single Ckt Unit
Illegal Configuration - Dual Ther-
mostat and Switch Demand Limit
Illegal Configuration - Invalid Unit
Size Has Been Entered
Illegal Configuration - Unit Configu-
ration Set to Invalid Type
A152 Alarm Unit Down Due to Multiple Failures Unit is not allowed to start Automatic 178
Occupancy Schedules are disabled. Unit changes to Occu-
T153 Alert Real Time Clock Hardware Failure Automatic 178
pied and operates under local control.
A154 Alarm Serial EEPROM Hardware Failure Unit is shut down or is not allowed to start Manual 178
T155 Alert Serial EEPROM Storage Failure None Manual 178
Critical Serial EEPROM Storage Unit is shut down or is not allowed to start
A156 Alarm Manual 178
Failure Error
A157 Alarm A/D Hardware Failure Unit is shut down or is not allowed to start Manual 178
Loss of Communication with the Compressor Expansion Module functions 
T170 Alert Automatic 178
Compressor Expansion Module are disabled
T173 Alert Loss of Communication with the Energy Management Module functions are disabled Automatic 178
Energy Management Module

167
 Table 84 — Alarm and Alert Codes (cont)
ALARM/ DETAILS
ALARM OR ACTION TAKEN RESET
ALERT DESCRIPTION PAGE
ALERT BY CONTROL METHOD
CODE REFERENCE
For ConfigurationOPT2C.TYP=7 without Return Air
and Supply Air Thermistors, unit is shut down or not allowed
to start.
For ConfigurationOPT2C.TYP=9, 
4-20 mA Cooling Setpoint 
T174 Alert 4-20 mA set point function is disabled. Automatic 179
Input Failure
For ConfigurationOPT2C.TYP=7 with Return Air and
Supply Air Thermistors, or C.TYP=9, unit operates with
Cooling Set Point 1 SetpointsCOOLCSP.1 as the
Active Set Point Run StatusVIEWSETP
Loss of Communication with  AUX Board functions, digital compressor and Motormaster®
A175 Alarm AUX Board Automatic 179
operations are disabled
T176 Alert 4-20 mA Reset Input Failure 4-20 mA Cooling Temperature Reset function is disabled Automatic 179
T177 Alert 4-20 mA Demand Limit Failure 4-20 mA Cooling Demand Limit function is disabled Automatic 179
The MBB lost communication with the Danfoss VFD1 mod-
A179 Alarm Fan VFD Communication Failure Automatic 179
ule. Chiller shut down.
Indoor Fan Status Failure — Fan Unit is shut down or is not allowed to start
A200 Alarm Automatic 179
Not Running
Circuit A Indoor Fan Status Failure Circuit is shut down or is not allowed to start
T201 Alert Automatic 179
— Fan Not Running
Circuit B Indoor Fan Status Failure Circuit is shut down or is not allowed to start
T202 Alert Automatic 179
— Fan Not Running
Coil — Scheduled Maintenance None
T303 Alert Manual 180
Due
Variable Speed Fan Motor/Drive Chiller shut down.
A412 Alarm Automatic 180
Failure Alarm
T413 Alert Variable Speed Fan Motor/Drive None Automatic 180
Failure Alert
T500 Alert Current Sensor Board Failure — A1 Compressor A1 is shut down Automatic 180
T501 Alert Current Sensor Board Failure — A2 Compressor A2 is shut down Automatic 180
T502 Alert Current Sensor Board Failure — A3 Compressor A3 is shut down Automatic 180
T503 Alert Current Sensor Board Failure — B1 Compressor B1 is shut down Automatic 180
T504 Alert Current Sensor Board Failure — B2 Compressor B2 is shut down Automatic 180
T505 Alert Current Sensor Board Failure — B3 Compressor B3 is shut down Automatic 180
LEGEND
A/D — Analog/Digital
AUX — Auxiliary
EEPROM — Electrically Erasable Programmable Read-Only Memory

Table 85 — Greenspeed Common Alarms

ALARM DESCRIPTION PROBABLE CAUSE
A179 Loss of communication with the Danfoss module Wrong VFD address, damaged communication cable,
wiring error, no power to VFD, unresponsive VFD
Phase is missing or imbalance is too high on supply
Mains phase loss (A4)* side. Check incoming wiring, drive fuses, and incoming
power to unit. This is also used for a fault in the input
rectifier on the frequency converter.
Frequency converter has cut out due to excessive
Inverter Overload (A9)* current and temperature over a certain time period.
Check motors for locked rotor or shorts.
Torque Limit (A12)* Motor torque limit has been exceeded. Check motor for
locked rotor or fan restrictions.
Inverter peak current limit is exceeded. Check motor
Over Current (A13)*
for locked rotor or restrictions.
Current exists between output phases and ground.
Earth (ground) Fault (A14)* Check motors for short to ground. Check wiring
A412 connections at fan motor terminal block at drive.
There is a short circuit in the motor wiring. Find the
Short Circuit (A16)* short circuit and repair.
Drive is not communicating with the chiller. Check LEN
Control Word Timeout (A17)* bus wiring connections. Ensure address is set
properly.
Heatsink Temp (A29)* Heatsink has exceeded max temperature. Check drive
fan operation and blockage of air-flow to heatsink fins.
Motor Phase U Missing (A30)* Check load side wiring to motor for missing phase.
Motor Phase V Missing (A31)* Check load side wiring to motor for missing phase.
Motor Phase W Missing (A32)* Check load side wiring to motor for missing phase.
Fieldbus on communication card in drive is not
Fieldbus Communication Fault (A34)*
working.
* Danfoss drive alarm code.

168
 Table 86 — Greenspeed Alarm/Alert Details, Danfoss Drive
ALARM NO./ ALARM/ ALARM/
WARNING ALARM DESCRIPTION WARNING PARAMETER
NO. TRIP TRIP LOCK
1 T413 10V Low X — — —
2 T413,A412 Live Zero Error (X) (X) — 6-01
3 T413 No Motor (X) — — 1-80
4 T413,A412 Mains Phase Loss (X) (X) (X) 14-12
5 T413 DC Voltage High X — — —
6 T413 DC Voltage Low X — — —
7 T413,A412 DC Over Volt X X — —
8 T413,A412 DC Under Volt X X — —
9 T413,A412 Inverter Overld X X — —
10 T413,A412 Motor ETR Over (X) (X) — 1-90
11 T413,A412 Motor Thermistor Over (X) (X) — 1-90
12 T413,A412 Torque Limit X X — —
13 T413,A412 Over Current X X X —
14 T413,A412 Earth Fault X X X —
16 A412 Short Circuit — X X —
17 T413,A412 Ctrl Word To (X) (X) — 8-04
23 T413,A412 Fans Warn X X — —
25 T413,A412 Brake Resistor X X — —
26 T413,A412 Brake Overload (X) (X) — 2-13
28 T413,A412 Brake Check (X) (X) — 2-15
29 A412 Pwr Card Temp — X X —
30 A412 U Phase Loss — (X) (X) 4-58
31 A412 V Phase Loss — (X) (X) 4-58
32 A412 W Phase Loss — (X) (X) 4-58
33 A412 Inrush Fault — X X —
34 T413,A412 Fieldbus Fault X X — —
36 T413,S412 Mains Failure X X — —
38 A412 Internal Fault — X X —
47 T413,A412 24V Supply Low X X X —
48 A412 1.8V Supply Low — X X —
49 T413 Speed Limit (X) — — 1-86
57 A412 AMA Not OK — X — —
59 T413 Current Limit X — — —
61 T413 Encoder Loss X — — —
62 T413 Output Freq Limit X — — —
64 T413 Voltage Limit X — — —
65 T413,A412 Ctrl Card Temp X X X —
66 T413 Low Temp X — — —
67 A412 Option Change — X — —
68 A412 Safe Stop — X — —
71 T413,A412 PTC1 Safe Stop X X — —
72 T413,A412 Dangerous Failure X X X —
80 A412 Drive Initialized — X — —
94 T413,A412 End of Curve (X) (X) — 22-50
95 T413,A412 Broken Belt (X) (X) — 22-60
96 T413 Start Delayed (X) — — 22-76
97 T413 Stop Delayed (X) — — 22-76
98 T413 Clock Failure (X) — — 0-70
203 T413 Missing Motor X — — —
204 T413 Locked Rotor X — — —
243 T413,A412 Brake IGBT X X — —
247 T413 Pwr Card Temp X — — —
251 A412 Service Trip — X — —
NOTE: (X) = Dependent on Parameter.

169
ALARM AND ALERT DETAILS Possible Causes: If this condition is encountered, check the fol-
COMM FAIL — Communication Failure lowing items:
Criteria for Trip: This alarm is generated any time the LEN (Local • Check for a welded compressor contactor.
Equipment Network) communication is lost. An A152 alarm may • Check for a faulty Current Sensing Board.
be generated also. • Check the Main Base Board relay output for the compres-
Action To Be Taken: If communication between the scrolling mar- sor command.
quee and Main Base Board is lost, the unit may continue to run. If • Check for a wiring error.
problem is internal to the Main Base Board, the machine shuts
T051 — Circuit A, Compressor 1 Chattering Failure
down or is not allowed to start.
T052 — Circuit A, Compressor 2 Chattering Failure
Reset Method: Automatic once communication is restored.
T053 — Circuit A, Compressor 3 Chattering Failure
Possible Causes: If this condition is encountered, check the fol-
lowing items: T055 — Circuit B, Compressor 1 Chattering Failure
• Check the MBB Instance Jumper. It should be set to “1.” If T056 — Circuit B, Compressor 2 Chattering Failure
it is missing or installed on “2,” this alarm will be generat- T057 — Circuit B, Compressor 3 Chattering Failure
ed. Criteria for Trip: The following conditions must be true:
• Check the LEN for a wiring error or short to ground. 1. The compressor is commanded ON.
• Check all Input connections for a short to ground. 2. The current sensor does not detect steady compressor cur-
• Check the machine grounding. rent while the compressor is commanded ON.
• Check the power supply for the Main Base Board. It Action To Be Taken: The compressor is turned OFF.
should be 24 vac. Voltages less than 18 vac can cause this Reset Method: Manual
problem.
Possible Causes: If this condition is encountered, check the fol-
• If the unit has an AUX Board installed and is not ad- lowing items:
dressed correctly, it will cause a COMM FAIL alarm.
Check the AUX Board address. • Check refrigerant charge. A chattering high pressure
switch can cause this alarm.
T048 — Circuit A Compressor Availability Alert
• Check compressor contactor wiring.
T049 — Circuit B Compressor Availability Alert
• Check control voltage.
Criteria for Trip: This alarm is generated any time another alarm
has locked out at least one compressor on 2-compressor circuits or • Check for a wiring error.
2 compressors in a 3-compressor circuit. As a result, the unit will T051 — Circuit A, Compressor 1 Failure
not have enough compressors available to perform the oil manage- T052 — Circuit A, Compressor 2 Failure
ment routine. The control will shut the circuit down.
T053 — Circuit A, Compressor 3 Failure
Action To Be Taken: The circuit shuts down or is not allowed to
start. T055 — Circuit B, Compressor 1 Failure
Reset Method: Manual T056 — Circuit B, Compressor 2 Failure
Possible Causes: If this condition is encountered, check the fol- T057 — Circuit B, Compressor 3 Failure
lowing items: Criteria for Trip: The following conditions must be true:
• See the offending alarm. 1. The compressor is commanded ON.
• For 2-compressor circuit units, the routine will require 2. The current sensor does not detect compressor current
both compressors to operate for the oil management rou- while the compressor is commanded ON.
tine. If one compressor fails, the T048/T049 alert will be Action To Be Taken: The compressor is turned OFF.
generated. This feature can be disabled by changing the Reset Method: Manual
value of TCOM, Two Comp Ckt Oil Mgmt (Configura-
tionSERV) from ENBL to DSBL. Caution must be ex- Possible Causes: If this condition is encountered, check the fol-
ercised when making this change to ensure oil return at all lowing items:
loading conditions. • Check for a Compressor Overload trip. Either the com-
A051 — Compressor A1 Stuck On Failure pressor internal overload protector is open or the external
overload protector (Kriwan/CoreSense module) has acti-
A052 — Compressor A2 Stuck On Failure vated.
A053 — Compressor A3 Stuck On Failure
• If the unit is a 208/230 volt unit, be sure that the control
A055 — Compressor B1 Stuck On Failure transformer is wired to the correct voltage tap. Low volt-
A056 — Compressor B2 Stuck On Failure age to the Current Sensing Board can cause this alarm.
A057 — Compressor B3 Stuck On Failure • Check the unit for low refrigerant charge. If the compres-
Criteria for Trip: The following conditions must be true: sor operates for an extended period of time with low re-
frigerant charge, the compressor advanced scroll tempera-
1. A compressor OFF command must be called for by the ture protection (ASTP) device will open, which will cause
MBB 10 seconds prior. the compressor to trip on its overload protection device.
2. The compressor Current Sensing Board (CS) detects com- • Check for a compressor circuit breaker trip.
pressor current for a period of 4 continuous seconds while
the compressor is commanded OFF. • Check the Current Sensing Board to be sure that it is oper-
ating correctly.
Action To Be Taken: The affected compressor is commanded OFF. • Check for a wiring error.
The head pressure control algorithm will be activated to energize
fans to maintain proper head pressure. All other compressors will • For compressors that use the Kriwan/CoreSense compres-
be commanded OFF. sor protection module, check the following items:
Reset Method: Manual - Check the motor temperature lead connection.

170
 - If the compressor is a replacement compressor, verify T074 — Space Temperature Thermistor Failure
that the correct Kriwan/CoreSense module is installed. Criteria for Trip: This alert occurs when the Space Temperature
Replacement compressors are shipped with a 115-volt Thermistor is outside the range of –40 to 245°F (–40 to 118°C).
module. The 38AP units operate with a 24-volt module Action To Be Taken: If the sensor is being used as the control input
that is shipped with the compressor, but not installed. to determine capacity ConfigurationOPT2 C.TYP=5 (SPT
The 115-volt module must be removed and replaced with Multi), the control’s response depends on the failure mode. If the
the 24-volt module shipped with the compressor. Failure sensor fails open, the unit will be OFF with the Control Mode,
to do so will not allow the M1-M2 contacts to close, Run StatusVIEWSTAT=9 (SPT Satisfied) and Space Temp
resulting in this alarm. Control Mode, Run Status VIEWSPT.M=0 (Cool Off). If
the sensor fails closed or shorted, the unit will be ON and Space
A060 — Supply Air Thermistor Failure Temp Control Mode, Run StatusVIEWSPT.M=2 (Hi Cool).
A060 — Supply Air Temperature Update Not Received If the sensor is being used to support space temperature reset, the
A061 — Return Air Thermistor Failure function will be disabled and the unit will continue to run.
A061 — Return Air Temperature Update Not Received Reset Method: Automatic, once the condition resolves.
Criteria for Trip: Two alarm criteria are used: Possible Causes: If this condition is encountered, check the fol-
• The sensor is required for the Control Type (Configura- lowing items:
tionOPT2C.TYP=1, 3, 5, or 9) and the sensor reading is • Check for a faulty thermistor.
outside the range of –40 to 245°F (–40 to 118°C). If this con- • Check for a wiring error.
dition is true, the thermistor failure alarm will be generated.
• Check to see that the override button has not permanently
• If the sensor is required for the Control Type (C.TYP=1, 3, shorted the sensor. Holding the button down too long for
5, or 9) and the sensor is being written to by CCN or a an override period will cause this alarm.
third-party control, the sensor must be updated every 3
minutes. If it is not updated, then the Update Not Received T082 — Space Temperature Offset Sensor Failure
alarm will be generated. Criteria for Trip: This alert occurs when the space temperature
Action To Be Taken: The unit will be shut down. offset potentiometer is outside the range of –40 to 356°F (–40 to
180°C).
Reset Method: Automatic, once the condition is resolved
Action To Be Taken: Space temperature offset function will be dis-
Possible Causes: If this condition is encountered, check the fol- abled. The unit will run under normal control without the space
lowing items: temperature offset.
• Check for a faulty thermistor. Reset Method: Automatic, once the condition resolves.
• Check for a wiring error. Possible Causes: If this condition is encountered, check the fol-
• If temperatures are being transmitted, check transmission lowing items:
timing and communication wiring. • Check for a faulty offset potentiometer.
T068 — Circuit A Compressor Return Gas Temperature • Check for a wiring error.
Thermistor Failure
T090 — Circuit A Discharge Pressure Transducer Failure
T069 — Circuit B Compressor Return Gas Temperature
Thermistor Failure T091 — Circuit B Discharge Pressure Transducer Failure
Criteria for Trip: This alert occurs when the compressor return gas Criteria for Trip: Transducer reading is outside the range of 0.0 to
temperature thermistor is outside the range of –40 to 245°F (–40 667.0 psig (0.0 to 4599 kPa).
to 118°C). Action To Be Taken: Circuit is shut down.
Action To Be Taken: Circuit is shut down. Reset Method: Automatic, once the condition resolves.
Reset Method: Automatic, once the condition resolves Possible Causes: If this condition is encountered, check the fol-
Possible Causes: If this condition is encountered, check the fol- lowing items:
lowing items: • Check for a faulty transducer.
• Check for a faulty thermistor. • Check for a wiring error.
• Check for a wiring error. • Check the Main Base Board transducer channel for proper
T073 — Outside Air Thermistor Failure operation.
Criteria for Trip: This alert occurs when the outdoor air tempera- T092 — Circuit A Suction Pressure Transducer Failure
ture thermistor is outside the range of –40 to 245°F (–40 to T093 — Circuit B Suction Pressure Transducer Failure
118°C). Criteria for Trip: Transducer reading is outside the range of 0.0 to
Action to be taken: If the unit is set for outdoor air temperature re- 420.0 psig (0.0 to 2896 kPa).
set, reset will be disabled and the unit will run under normal set Action To Be Taken: Circuit is shut down.
point control.
Reset Method: Automatic, once the condition resolves.
If the unit is configured to use outdoor ambient lockout, the unit
will be shut down or not allowed to start. If the unit is required to Possible Causes: If this condition is encountered, check the fol-
be operating, disable Low Ambient Lockout, Set Points  lowing items:
COOLOAT.L= –20°F (–28.9°C). • Check for a faulty transducer.
Reset Method: Automatic, once the condition resolves. • Check for a wiring error.
Possible Causes: If this condition is encountered, check the fol- • Check the Main Base Board transducer channel for proper
lowing items: operation.
• Check for a faulty thermistor. T094 — Discharge Gas Thermistor Failure
• Check for a wiring error. Criteria for Trip: The following conditions must be true:
1. The unit must have a digital compressor installed and
enabled on circuit A.

171
2. Discharge gas temperature is outside the range of –40 to T114 — Circuit A Low Suction Superheat
350°F (–40 to 177°C). T115 — Circuit B Low Suction Superheat
Action To Be Taken: The digital compressor operation is dis- Criteria for Trip: The following conditions must be true:
continued. 1. The circuit is ON.
Reset Method: Automatic, once the condition resolves. 2. The circuit superheat is less than 5°F (2.8°C) for 5 contin-
Possible Causes: If this condition is encountered, check the fol- uous minutes.
lowing items: Superheat is a calculated value based on saturated suction tem-
• Check the wiring for the discharge temperature thermistor perature converted from the circuit suction pressure and return gas
(DTT). temperature. In units with a digital compressor, the compressor’s
• Check the discharge temperature thermistor for accuracy. operation will cause the suction pressure to rise and fall when op-
erating. In this case, suction pressure is an average or the lowest
• Check the unit refrigerant charge. suction pressure readings over the period of time. This has the ten-
• If the unit does not include a digital compressor, check the dency to artificially increase the reported superheat, since the low-
configuration to be sure that a digital compressor is not en- est suction pressure (saturated suction temperature) is used.
abled, ConfigurationUNITA1.TY=NO Action To Be Taken: The circuit is shut down.
• If the unit has been configured for a digital compressor and Reset Method: Manual.
communication with the AUX Board has been lost (T175
— Loss of Communication with AUX Board), this alarm Possible Causes: If this condition is encountered, check the fol-
will be generated. Resolve the T175 issue and the alarm lowing items:
should clear. • Check the charge for the system.
T110 — Circuit A Loss of Charge • Check the TXV for proper installation and operation.
T111 — Circuit B Loss of Charge • Check the TXV for proper sizing.
Criteria for Trip: The following conditions must be true: • Check the evaporator coil for a refrigerant restriction.
1. The circuit is OFF. • Check for airflow during operation.
2. The circuit’s discharge pressure is less than 26 psi • Check the suction pressure transducer for accuracy.
(179.3 kPa).
• Check the return gas thermistor for accuracy.
The alert criteria are ignored during the following conditions: • Check to be sure the return gas thermistor for the circuit is
1. The first minute following power-up insulated with cork insulation tape to obtain a more accu-
2. If the outdoor air temperature is less than –5°F (–20.6°C) rate reading.
3. For 1 minute following the outdoor air temperature rising P118 — High Discharge Gas Temperature
above –5°F (–20.6°C) T118 — High Discharge Gas Temperature
Action To Be Taken: The circuit is not allowed to start. Criteria for Trip: This alert is part of the compressor protection al-
Reset Method: Manual gorithm for digital compressor units. The following conditions
Possible Causes: If this condition is encountered, check the fol- must be true:
lowing items: 1. This alert will be triggered if the unit has a digital com-
• Check the refrigerant charge for the circuit. pressor and it is enabled (ConfigurationUNIT 
• Check the discharge pressure transducer for the circuit for A1.TY=YES).
accuracy. 2. The discharge gas temperature (TemperaturesCIR.A 
D.GAS) is greater than 268°F (131.1°C).
• Check the discharge pressure transducer wiring.
• Check the outside air thermistor (OAT) sensor for accura- Action To Be Taken: Compressor A1 is shut down. If this is the
cy. first or second occurrence within a 32-minute window, the pre-
alert P118 will be generated. This is a non-broadcast alert. If this is
• Check the outside air thermistor (OAT) sensor wiring. the third occurrence within the 32-minute window, the alert T118
T112 — Circuit A High Suction Temperature is generated.
T113 — Circuit B High Suction Temperature Reset Method: The first two times compressor A1 is shut down
Criteria for Trip: The following conditions must be true: due to the pre-alert P118, the pre-alert will automatically reset af-
ter the discharge temperature is less than 250°F (121.1°C) and the
1. The circuit is ON. compressor will restart. The third occurrence will result in the alert
2. The circuit’s saturated suction temperature is greater than T118 and will require a manual reset.
70°F (21.1°C) after 5 minutes of operation.
Multiple P118 pre-alerts may be stored in the alarm history. If
Action To Be Taken: The circuit is shutdown. there are 1 or 2 strikes on the circuit and the circuit recovers for a
Reset Method: Manual period of time, it is possible to clear out the strikes, thereby reset-
Possible Causes: If this condition is encountered, check the fol- ting the strike counter automatically.
lowing items: Possible Causes: If this condition is encountered, check the fol-
• Check the TXV operation. lowing items:
• Check to be sure the TXV bulb is correctly located. • Check to be sure that the circuit is properly charged. If a
leak is found, repair the leak and recharge the circuit.
• Check TXV equalizer line if properly installed
• Check the discharge temperature thermistor (DTT) for
• Check TXV capacity is proper for the application. accuracy.
• Check for high return air temperatures. • Check the DTT connections.
• Check the suction pressure transducer for the circuit for
accuracy.

172
A120 — Circuit A Low Saturated Suction Temperature Alarm • In control systems which rely on the supply air temperature:
A121 — Circuit B Low Saturated Suction Temperature Alarm - Check the accuracy of the supply air sensor.
P120 — Circuit A Low Saturated Suction Temperature Pre-Alert - Check the supply air temperature sensor to be sure that it
P121 — Circuit B Low Saturated Suction Temperature Pre-Alert is correctly sensing the mixed supply air temperature,
especially in a face split coil.
T120 — Circuit A Low Saturated Suction Temperature Alert
• Check for restrictions in the liquid line. Be sure all service
T121 — Circuit B Low Saturated Suction Temperature Alert
valves are open.
Criteria for Trip: This alert or alarm is used to keep the evaporator • Check the filter drier. Change the core(s) if necessary.
from freezing and the saturated suction temperature above the low
limit for the compressors. • Check the operation of the liquid line solenoid valves, if
equipped. Be sure that the correct valve operates for the
At least one compressor in the circuit must be ON and one of the circuit.
following conditions must be true:
• Be sure that the liquid line solenoid valve is installed cor-
1. The circuit’s saturated suction temperature is less than
rectly (flow), if equipped.
20°F (–6.7°C) for 4 minutes continuously,
2. The circuit’s saturated suction temperature is less than • For the circuit TXV(s):
10°F (–12.2°C) for 2 minutes continuously, - Check the superheat setting of the TXV. A very high set-
3. The circuit’s saturated suction temperature is less than 0°F ting will cause low saturated suction condition.
(–17.8°C) for 1 minute continuously, - Check to be sure the proper TXV is installed.
4. The circuit’s saturated suction temperature is less than - Check the operation of the TXV.
–20°F (–28.9°C) for 20 seconds continuously. - Check the location of the TXV bulb and that it is prop-
erly installed on the correct suction line.
Action To Be Taken: If the circuit contains more than one operat-
ing compressor and the operating conditions meet the criteria - Check the TXV equalizer line to be sure that it is prop-
above, one compressor in the affected circuit will be shut down erly connected to the correct suction line and open to
with an appropriate local alert (P120/P121) generated. This is a suction pressure.
non-broadcast alert/alarm. The alarm LED will not be lit, nor will • Check for a low airflow condition. Low airflow can cause
the pre-alert be broadcast on a network. A 15-minute time guard a low saturated suction condition.
will be added to the compressor. If the saturated suction tempera- • Check for dirty air filters causing an airflow restriction.
ture continues to be less than the criteria listed above, then another
compressor will be shut down until the last compressor on the cir- • Check the nozzle in the distributor to be sure it is correct.
cuit is shut down at which time the appropriate alert or alarm will • Check for a blocked or mis-circuited evaporator coil.
be issued (T120, T121, A120, A121). P122 - Circuit A High Pressure Switch Chattering Pre-Alert
If the circuit contains one operating compressor and the operating P123 - Circuit B High Pressure Switch Chattering Pre-Alert
conditions meet the criteria above, the affected circuit will be shut
down and the appropriate alert (T120, T121) generated. A 15-min- T122 - Circuit A High Pressure Switch Chattering
ute time guard will be added to the compressor. T123 - Circuit B High Pressure Switch Chattering
Reset Method: The first two occurrences that a circuit is shut down Criteria for Trip: This alert has multiple criteria. The Main Base
entirely due to this condition, an alert will be generated (T120, Board (MBB) monitors the HPS. The 38AP units employ one
T121) which keeps the circuit off for 15 minutes before allowing HPS for each circuit. For High Pressure Switch Chattering Alert
the circuit to try again. The third time this occurs, an alarm (A120, the following conditions must be true:
A121) will be generated which will necessitate a manual reset to 1. The circuit is ON or OFF.
get the circuit back running. 2. The Main Base Board (MBB) detects a Closed-Open-
To recover from these alerts, a 15-minute off timer must elapse Closed-Open pattern of the high pressure switch circuit
and the saturated suction temperature must rise above 29.32°F (– within a 16-second window.
1.5°C). If recovery occurs, staging will be allowed on the circuit
again. Therefore, it is possible that multiple P120 or P121 as well If all of the conditions listed above are true, a pre-alert (P122/
as T120 or T121 alerts may be stored in the alarm history. If there P123) will be generated for the first two occurrences. This is a
are 1 or 2 strikes on the circuit and the circuit recovers for a period non-broadcast alert. The third occurrence will result in the alert
of time, it is possible to clear out the strikes thereby resetting the (T122/T123). If the circuit runs for 15 minutes without tripping
strike counter automatically. The control must have saturated suc- the pre-alert condition or if the circuit has cycled three times, the
tion temperature greater than or equal to 34°F (1.1°C) for 60 min- strike counter is reset.
utes in order to reset the strike counters. Action To Be Taken: The circuit shuts down immediately or is not
Possible Causes: If this condition is encountered, check the fol- allowed to start.
lowing items: Reset Method: The pre-alerts (P122/P123) will automatically reset
• Check to be sure that the circuit is properly charged. If a for the first two occurrences of this condition. After the pre-alert is
leak is found, repair the leak and recharge the circuit. generated, there is a 15-minute time delay and the high pressure
switch must reset before the circuit will attempt to restart. Follow-
• Check for proper air flow for the evaporator coil. ing the second automatic reset of the pre-alert, the next occurrence
• If the alarms are occurring during cold ambient conditions, (T122/T123) will require a manual reset.
consider installing Motormaster® head pressure control. Possible Causes: If this condition is encountered, check the fol-
• If wind baffles are required, check to see if they are in- lowing items:
stalled. • Check the wiring of the high pressure switch circuit.
• Check the suction pressure transducer accuracy. • Check wiring of the liquid line solenoid valve, if equipped.
• Check for a low load condition (low return air tempera- Be sure that the correct valve operates for the circuit.
ture). Check the control system to see if the unit should be • Check for non-condensables in the refrigerant circuit.
operating.
• Check for condenser air re-circulation.
• Check for the proper refrigerant charge (overcharged).

173
• Check for operation beyond the limit of the machine. • Check the evaporator coil for a refrigerant restriction.
• Check the condenser coils for debris or restriction. • For the TXV(s) (thermostatic expansion valves):
• Check the evaporator coil for a refrigerant restriction. - Check for the proper TXV. The 38AP units require bleed
• For the TXV(s) (thermostatic expansion valves): port TXVs. Failure to use this type of valve may result in
- Check for the proper TXV. The 38AP units require bleed High Pressure Switch Trips at start-up.
port TXVs. Failure to use this type of valve may result in - Check the TXV for proper operation.
high pressure switch trips at start-up. • Check the condenser fans and motors for proper rotation
- Check the TXV for proper operation. and operation.
• Check the condenser fans and motors for proper rotation • Check the liquid line service valve to be sure that it is open.
and operation. • Check to be sure that the long line check valve assembly is
• Check the liquid line service valve to be sure that it is open. mounted correctly. The arrows indicate direction of flow.
• Check to be sure that the long line check valve assembly is • Check the discharge pressure transducer for accuracy.
mounted correctly. The arrows indicate direction of flow. A126 - Circuit A High Head Pressure
• Check the Discharge Pressure Transducer for accuracy. T126 - Circuit A High Head Pressure
A127 - Circuit B High Head Pressure
P122 - Circuit A High Pressure Trip Pre-Alert T127 - Circuit B High Head Pressure
P123 - Circuit B High Pressure Trip Pre-Alert Criteria for Trip: The following conditions must be true:
T122 - Circuit A High Pressure Trip 1. The circuit is ON.
T123 - Circuit B High Pressure Trip 2. All outdoor fans for the circuit or all common outdoor fans
Criteria for Trip: This alert has multiple criteria. The Main Base must be ON.
Board (MBB) monitors the HPS (high pressure switch). The 3. The compressor’s operation is outside of the operating
38AP units employ one HPS for each circuit. For High Pressure envelope. See Fig. 156 and 157 on page 141 for the com-
Trip Pre-Alert and Alert: pressor operating envelope, or see the following calcula-
1. The alarm criterion is checked when the circuit is ON or OFF. tions. These are shown graphically in Fig. 187 and 188.
2. The circuit HPS opens for 4 seconds or more. a. If circuit saturated suction temperature is greater than or
If all of the conditions listed above are true a pre-alert (P122/P123) equal to –20.0°F (–28.9°C) but less than –10.0°F
will be generated for the first two occurrences. This is a non- (–23.3°C) and circuit saturated condensing temperature
broadcast alert. The third occurrence will result in the alert (T122/ is greater than 2.5 times circuit saturated suction tem-
T123). If the circuit runs for 15 minutes without tripping the pre- perature + 140.0°F (104.4°C).
alert condition or if the circuit has cycled three times, the strike b. If circuit saturated suction temperature is greater than or
counter is reset. equal to –10.0°F (–23.3°C) but less than 15.0°F (–9.4°C)
Action To Be Taken: The circuit shuts down immediately or is not and circuit saturated condensing temperature is greater
allowed to start. than circuit saturated suction temperature + 125.0°F
Reset Method: The pre-alerts (P122/P123) will automatically reset (69.4°C).
for the first two occurrences of this condition. After the pre-alert is c. If circuit saturated suction temperature is greater than or
generated, there is a 15-minute time delay and the high pressure equal to 15.0°F (–9.4°C) but less than 40.0°F (4.4°C)
switch must reset before the circuit will attempt to restart. Follow- and circuit saturated condensing temperature is greater
ing the second automatic reset of the pre-alert, the next occurrence than 0.4 times circuit saturated suction temperature +
(T122/T123) will require a manual reset. 134.0°F (63.8°C).
Possible Causes: If this condition is encountered, check the fol- d. If circuit saturated suction temperature is greater than or
lowing items: equal to 40.0°F (4.4°C) but less than 45.0°F (7.3°C) and
• Check the wiring of the high pressure switch circuit. circuit saturated condensing temperature is greater than
circuit saturated suction temperature + 110.0°F (61.1°C).
• Check wiring of the liquid line solenoid valve, if equipped.
Be sure that the correct valve operates for the circuit. e. If circuit saturated suction temperature is greater than or
equal to 45.0°F (7.3°C) and circuit saturated condensing
• Check for non-condensables in the refrigerant circuit. temperature is greater than 155.0°F (68.3°C).
• Check for condenser air re-circulation. The first four daily occurrences of these conditions will generate a
• Check for the proper refrigerant charge (overcharged). T126 or T127 alert for the appropriate circuit. With the fifth daily
• Check for operation beyond the limit of the machine. occurrence, the condition will generate the A126 or A127 alarm
for the appropriate circuit.
• Check the condenser coils for debris or restriction.

174
 a38-7400
Fig. 187 — Maximum Saturated Condensing Temperature (°F)

a38-7401

Fig. 188 — Maximum Saturated Condensing Temperature (°C)

Action To Be Taken: The circuit shuts down immediately. • Check the TXV for proper operation.
Reset Method: For T126/T127, the alert will automatically reset • Check the condenser fans and motors for proper rotation
for the first 4 daily occurrences once the circuit saturated condens- and operation.
ing temperature falls below the trip criteria. The circuit will restart • Check the liquid line service valve to be sure that it is open.
once the time guard has been satisfied. For A126/A127, the alarm
requires a manual reset. • Check the suction and discharge pressure transducers for
accuracy.
Possible Causes: If this condition is encountered, check the fol-
lowing items: • Confirm unit configuration.
• Check for non-condensables in the refrigerant circuit. A140 — Reverse Rotation Detected
• Check for condenser air re-circulation. Criteria for Trip: The alarm criterion is checked when the first
compressor in a circuit is started. The control writes the value of
• Check for the proper refrigerant charge (overcharged). the suction pressure 5 seconds before starting the first compressor
• Check for operation beyond the limit of the machine. in the circuit. At the time the compressor is started, another read-
• Check the condenser coils for debris or restriction. ing is obtained. A rate of change is calculated based on the two
values and extrapolated to the expected value 5 seconds later. The
• Check the evaporator coil for a refrigerant restriction. suction pressure is obtained 5 seconds after the compressor has

175
been started. If the suction pressure is not at least 1.25 psig SATURATED
(8.62 kPa) lower than the expected value or the upper limit for SUCTION SUCTION
TIME PRESSURE
proof of proper rotation, a reverse rotation alarm is declared. psig (kPa) TEMPERATURE
°F (°C)
The example below lists sample suction pressures of a starting cir-
t=–5 (5 sec before compressor start) 200.4 (1382) 70 (21.1)
cuit. Figures 189 and 190 show reverse rotation detection for this
example. t=0 (compressor start) 197.1 (1359) 69 (20.6)
t=5 (5 sec after compressor start) 169.6 (1169) 60 (15.6)

205

200

195
Suction Pressure (psig)

190

185

180

175

170

165
-5 -4 -3 -2 -1 0 1 2 3 4 5
Time (sec)
LEGEND
Suction Pressure (psig)
Extrapolated Suction Pressure (psig)
Upper Limit for Proof of Proper Rotation (psig)

Fig. 189 — Reverse Rotation Detection (psig)

176
 1400

1350

Suction Pressure (psig) 1300

1250

1200

1150
-5 -4 -3 -2 -1 0 1 2 3 4 5
Time (sec)
LEGEND
Suction Pressure (psig)
Extrapolated Suction Pressure (psig)
Upper Limit for Proof of Proper Rotation (psig)
Fig. 190 — Reverse Rotation Detection (kPa)

Using the rate of change of the suction from the example, five A150 — Unit is in Emergency Stop
(5) seconds after t=0, the suction pressure should be 193.8 psig Criteria for Trip: This alarm is indicated when a CCN Emergency
(1336 kPa), if the compressor did not start. Subtracting the Stop command is received. If the CCN point name EMSTOP in
1.25 psig (8.62 kPa) from extrapolated suction pressure, the CCN Status Table is set to “Emstop,” the unit will shut down
192.55 psig (1328 kPa) determines the upper limit that if the and generate this alarm.
suction pressure is above this level the unit will fault on reverse
rotation. This point is denoted by a black dot in Fig. 189 and Action To Be Taken: The unit is shut down or not allowed to start.
190. In the example, the suction pressure is lower than the up- Reset Method: Automatic, once the Emergency Stop command is
per limit, and therefore is allowed to continue operation. revoked. This alarm will clear when the EMSTOP point value is
Action To Be Taken: The unit shuts down immediately. returned to “Enable.”
Reset Method: Manual. Possible Causes: If this condition is encountered, check the val-
ue of the CCN point, EMSTOP. If it is “Emstop,” change it to
Possible Causes: If this condition is encountered, check the fol- “Enable.”
lowing items:
A151 — Illegal Configuration Alarm
• Check the wiring of the incoming power for proper phas-
ing. This alarm may be disabled once the reverse rotation Criteria for Trip: This alarm is indicated when an illegal configu-
check has been verified by setting Reverse Rotation En- ration has been entered. There are several different configuration
able ConfigurationSERVREV.R=DSBL. alarms. When expanding the alarm, the control will indicate which
configuration is incorrect. For example, if the wrong size is con-
• Check Control Type (ConfigurationOPT2C.TYP) figured, the A151 expansion will indicate “ILLEGAL CONFIG -
setting. If the A1 compressor is a digital compressor and is INVALID UNIT SIZE.”
enabled (ConfigurationUNITA1.TY=YES), C.TYP
must be selected for a digital compressor compatible con- Action To Be Taken: The unit is not allowed to start.
trol option, 1 (VAV), 3 (TSTAT MULTI), 5 (SPT MULTI), Reset Method: Automatic, once the illegal configuration is
7 (PCT CAP), or 9 (VAV SETPOINT). corrected.
Possible Causes: If this condition is encountered, check the items
shown in Table 87 based on the illegal configuration.

177
 Table 87 — Illegal Configurations (Alarm A151)
ILLEGAL CONFIGURATION POSSIBLE CAUSES
Check to see if the AUX Board is an older revision not compatible with the current software.
Check the red LED on the AUX Board to be sure that it is blinking in unison with the other boards in
the unit. If it is not, it is not communicating:
AUX BOARD INCORRECT REVISION - Check the LEN Communication wiring for continuity to the Main Base Board.
- Check the AUX Board DIP Switch settings for the address.
For 208 volt systems, check the control transformer to be sure that it is tapped correctly.
Consider cycling power to the AUX Board.
Check to see if the AUX Board is an older revision not compatible with the current software. The
AUX BOARD SOFTWARE REV
MUST BE 3 OR HIGHER AUX Board software revision can be found in the vendor part number, CEPL130567-03. The -03
indicates Revision 03.
Check the part number of the AUX Board. It should have the Carrier Part Number 32GB500442EE
(UTEC Part Number CEPL130567-03). This board is required for the digital compressor output as
AUX BOARD SHOULD BE AUX1, NOT AUX2 well as the Motormaster drive signal. An AUX2 Board, Carrier Part 
Number 332GB500432EE (UTEC Part Number CEPL130568-02) does not have the capability to
supply these outputs.
CONTROL TYPE SET TO INVALID TYPE FOR Check ConfigurationOPT2C.TYP for a valid control type.
SPLIT
DUAL THERMOSTAT TYPE ON Check to see if ConfigurationOPT2C.TYP = 8 (DUAL TSTAT) control type is configured for a
SINGLE CKT UNIT single circuit machine, ConfigurationUNITNCKT = 1 (Single Circuit)
DUAL THERMOSTAT AND Check to see if ConfigurationOPT2C.TYP = 8 (DUAL TSTAT) control type is configured with
SWITCH DEMAND LIMIT switch control demand limit enabled, ConfigurationRSETDMDC = 1 (Switch).
INVALID UNIT SIZE HAS BEEN ENTERED Check to be sure that a valid unit size ConfigurationUNITSIZE has been entered.
UNIT CONFIGURATION SET TO Digital compressor, ConfigurationUNITA1.TY=YES, and hot gas Configuration
INVALID TYPE OPT1MLV=YES are both enabled. Only one can be enabled.
A152 — Unit Down Due to Failure Possible Causes: If this condition is encountered, reset the power
Criteria for Trip: This alarm is generated if both circuits are off to the unit. If the error returns, replace the board.
due to alerts and/or alarms. A156 — Critical Serial EEPROM Storage Failure
Action To Be Taken: The unit is not allowed to start. Criteria for Trip: Critical configuration data in the serial EE-
Reset Method: Automatic, once other alerts/alarms are corrected PROM chip cannot be verified which may mean MBB replace-
ment. Recovery is automatic but typically board replacement is
Possible Causes: If this condition is encountered, see the appropri- necessary.
ate alert/alarm information in Table 84 on page 166.
Action To Be Taken: Unit shuts down or is not allowed to start.
T153 — Real Time Clock Hardware Failure Alert
Reset Method: Manual.
Criteria for Trip: This alert is indicated when the Main Base
Board (MBB) time clock is not initialized or fails to increment. Possible Causes: If this condition is encountered, reset the power
to the unit. If the error returns, replace the board.
Action To Be Taken: Occupancy defaults to Occupied. Unit de-
faults to Local On mode, ignoring any schedules. A157 — A/D Hardware Failure
Reset Method: Automatic, when the time is initialized or starts in- Criteria for Trip: A problem with the analog to digital conversion
crementing again. chip on the Main Base Board has caused the chip to fail.
Possible Causes: If this condition is encountered, check the fol- Action To Be Taken: Unit shuts down or is not allowed to start.
lowing items: Reset Method: Manual
• Check the Hour and Minute (Time Clock  Possible Causes: If this condition is encountered, reset the power
TIMEHH.MM), and reset the time. If the error returns, to the unit. If the error returns, replace the board.
replace the board. T170 — Loss of Communication with the Compressor
• If the unit is connected to a CCN network, and time broad- Expansion Module
cast is enabled, repeated broadcasts of time behind that of Criteria for Trip: This alert is generated when the Main Base
the controller will cause this alarm to be generated. Dis- Board (MBB) cannot establish communication with the Compres-
connect the unit from the network to troubleshoot the time sor Expansion Module (CXB). This board is found on the
clock. Check the network settings and clock. 38APD070-130 units only.
A154 — Serial EEPROM Hardware Failure Action To Be Taken: All CXB functions are disabled.
Criteria for Trip: This alarm is indicated when a problem with the Reset Method: Automatic once communication is re-established.
Serial EEPROM (Electrically Erasable Programmable Read-Only
Memory) on the Main Base Board (MBB) has been detected. Possible Causes: If this condition is encountered, check the fol-
lowing items:
Action To Be Taken: The unit is shut down or not allowed to start.
• Confirm unit configuration, ConfigurationUNIT 
Reset Method: Manual. SIZE.
Possible Causes: If this condition is encountered, reset the power • Check LEN communication wiring.
to the unit. If the error returns, replace the board.
• Check CXB DIP Switch settings.
T155 — Serial EEPROM Storage Failure
• Check for control power to the CXB.
Criteria for Trip: Configuration data in the serial EEPROM can-
not be verified which may mean Main Base Board replacement. It T173 — Loss of Communication with the Energy Manage-
is possible a re-initialization of the database or particular storage ment Module
area(s) by cycling power may correct this problem. Criteria for Trip: This alert is generated when the Main Base
Action To Be Taken: None. Board (MBB) cannot establish communication with the Energy
Management Module (EMM).
Reset Method: Manual.

178
Action To Be Taken: All EMM functions, Switch Controlled T176 — 4 to 20 mA Reset Input Failure
Demand Limit, Y3/Y4 Thermostat Input, 4-20 mA Demand Criteria for Trip: This alert indicates a problem has been detected
Limit, 4-20 mA Temperature Reset, 4-20 mA Percent Capaci- with reset 4 to 20 mA input. The input value is either less than
ty, and 4-20 mA Cooling Set Point, are disabled. 2 mA or greater than 22 mA.
Reset Method: Automatic once communication is re-established. Action to be taken: The cooling reset function will be disabled
Possible Causes: If this condition is encountered, check the fol- when this occurs.
lowing items: Reset Method: Manual
• Confirm unit configuration, EMM Module Installed (Con- Possible Causes: If this condition is encountered, check the fol-
figurationOPT1EMM). If a feature requiring the lowing items:
EMM is enabled, the control will automatically start
searching for the board. If it is not installed, disable the • Confirm the input signal the control is reading. Check the
feature requiring the EMM. value of 4-20 Reset Signal (Inputs Mode4-20RSET).
Compare this to expected signal strength.
• Check LEN communication wiring.
• Confirm signal polarity, LVT-8 (–) and LVT-9 (+)
• Check EMM DIP switch settings.
• Confirm Energy Management Module configuration,
• Check for control power to the EMM. EMM Module Installed, ConfigurationOPT1 
T174 — 4 to 20 mA Cooling Set Point Input Failure EMM=YES.
Criteria for Trip: The following conditions must be true: T177 — 4 to 20 mA Demand Limit Input Failure
1. The unit must be configured for either Control Type Con- Criteria for Trip: This alert indicates that a problem has been de-
figurationOPT2C.TYP=7 [PCT CAP] or 9 [VAV tected with demand limit 4 to 20 mA input. The input value is ei-
SETPOINT]. ther less than 2 mA or greater than 22 mA.
2. The Energy Management Module is required and must be Action to be taken: The cooling demand limit function will be dis-
configured, EMM Module Installed, Configuration  abled when this occurs.
OPT1EMM=YES. Reset Method: Manual.
3. The signal is less than 2 mA or greater than 22 mA. Possible Causes: If this condition is encountered, check the fol-
Action To Be Taken: For ConfigurationOPT2C.TYP=7 lowing items:
(PCT CAP) without return air and supply air thermistors, the func- • Confirm the input signal the control is reading. Check the
tion is disabled and the unit is not allowed to start or run. For Con- value of 4-20 Demand Signal (Inputs Mode4-20 
figurationOPT2C.TYP=9 (VAV SETPOINT), the function DMND). Compare this to expected signal strength.
is disabled. For C.TYP=7 with return air and supply air thermis-
• Confirm signal polarity, LVT-8 (–) and LVT-7 (+)
tors and C.TYP=9, the unit controls will use Cooling Set Point 1
(SetpointsCOOLCSP.1) as the Active Set Point (Run Sta- • Confirm Energy Management Module configuration,
tusVIEWSETP). EMM Module Installed, ConfigurationOPT1 
Reset Method: Automatic once signal is restored. EMM=YES.
A179 (Fan VFD Communication Failure)
Possible Causes: If this condition is encountered, check the fol-
lowing items: This alarm indicates that there are communication problems be-
• Confirm the input signal the control is reading. Check the tween MBB and fan VFD. When this alarm occurs, the chiller will
shut down. Reset is automatic when all alarms are cleared.
value of 4-20 Cooling Demand (Inputs Mode4-20 
CL.MA). Compare this to expected signal strength. A200 — Indoor Fan Status Failure - Fan Not Running
• Confirm that the signal wiring polarity, LVT-8 (–) and Criteria for Trip: This alarm is generated when the following con-
LVT-10 (+), is correct. ditions are true:
• Confirm Energy Management Module configuration, 1. 38AP unit is Enabled (InputsGEN.ISTST=STRT).
EMM Module Installed, ConfigurationOPT1  2. Airflow switch is open (InputsGEN.IID.F.A= OFF).
EMM=YES. Action To Be Taken: Unit is not allowed to start, or is shut down.
A175 — Loss of Communication with AUX board Reset Method: Automatic once the condition is resolved.
Criteria for Trip: A communication problem with the AUX Board Possible Causes: If this condition is encountered, check the fol-
has been detected by the Main Base Board. The AUX Board is re- lowing items:
quired for digital compressor operation and low ambient head
pressure control (Motormaster®) operation. • Confirm that airflow is present in the air handler if an air-
flow switch is used.
Action to be taken: Functions associated with the AUX Board,
digital compressor and Motormaster controller operation are • Check airflow switch circuit wiring.
stopped. • If no airflow switch is used, confirm the jumper is in place
Reset Method: Automatic once the condition is resolved. between LVT-16 and LVT-18.
Possible Causes: If this condition is encountered, check the fol- T201 — Circuit A Indoor Fan Status Failure - Fan Not Running
lowing items: T202 — Circuit B Indoor Fan Status Failure - Fan Not Running
• Check the configurations. If Compressor A1 Digital Config- Criteria for Trip: This alarm is generated when the following con-
urationUNITA1.TY=YES and no AUX Board is in- ditions are true:
stalled, this alarm will be generated. Similarly, if Motormas- 1. 38AP unit is Enabled (InputsGEN.ISTST=STRT).
ter Select ConfigurationM.MST MMR.S=1 (Low 2. Control Type is Dual Thermostat (Configuration 
Ambient) and no AUX Board is installed, this alarm will be OPT2C.TYP=8).
generated.
3. Airflow switch 1 is open (InputsGEN.I ID.F.A=
• Check the address of the AUX Board. OFF) (T201) or airflow switch 2 is open (Inputs 
• Check the LEN wiring to the AUX Board. GEN.IID.F.B=OFF) (T202).
• Check the power supply to the AUX Board.

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Action To Be Taken: For T201, circuit A is not allowed to start, or normal chiller operation. Reset is automatic when all alerts are
is shut down. For T202, circuit B is not allowed to start, or is shut cleared.
down. T413 (Variable Speed Fan Motor/Drive Failure)
Reset Method: Automatic once the condition is resolved. This alert indicates that there is a variable speed fan motor/VFD
Possible Causes: If this condition is encountered, check the fol- related alert. When this alert occurs, there is no impact to normal
lowing items: chiller operation. Reset is automatic when all alerts are cleared.
• Confirm that airflow is present in the air handler if an air- T500 — Current Sensor Board A1 Failure
flow switch is used. T501 — Current Sensor Board A2 Failure
• Check airflow switch circuit wiring. T502 — Current Sensor Board A3 Failure
• If no airflow switch 1 is used, confirm the jumper is in T503 — Current Sensor Board B1 Failure
place between LVT-16 and LVT-18 for T201.
T504 — Current Sensor Board B2 Failure
• If no airflow switch 2 is used, confirm the jumper is in
place between LVT-17 and LVT-18 for T202. T505 — Current Sensor Board B3 Failure
T303 — Coil - Scheduled Maintenance Due Criteria for Trip: This alarm is generated when the Current Sens-
ing Board (CSB) output read by the Main Base Board (MBB) or
Criteria for Trip: This alarm is generated when the Coil Service Compressor Expansion Module (CXB) is at a constant high value.
Countdown (Run StatusPMCOILC.L.DN) has expired.
Action To Be Taken: Affected compressor is shut down.
Action To Be Taken: None, service alert only.
Reset Method: Automatic, when signal returns to normal.
Reset Method: Manual. Perform coil maintenance. Before the alert
can be cleared, Coil Cleaning Maint Done (Run Status  Possible Causes: If this condition is encountered, check the fol-
PMCOILC.L.MN) must be toggled from NO to YES. Reset lowing items:
the alert. • Check the CSB to be sure that it is wired properly.
Possible Causes: If this condition is encountered, check Coil Ser- • On 208 volt systems, be sure that the control transformer is
vice Countdown. wired for 208 volts. It has been noted with some systems that
A412 (Variable Speed Fan Motor/Drive Failure) operate on 208 volts, when the wire is located on the 230 volt
tap, nuisance T500-T505 alarms have been generated.
This alarm indicates that there is a variable speed fan motor/VFD
related alarm. When this alarm occurs, there is no impact to • Consider replacing the CSB.

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