6-The Organisation of Industry
6-The Organisation of Industry
6-The Organisation of Industry
Author(s): G. B. Richardson
Source: The Economic Journal , Sep., 1972, Vol. 82, No. 327 (Sep., 1972), pp. 883-896
Published by: Oxford University Press on behalf of the Royal Economic Society
Stable URL: https://www.jstor.org/stable/2230256
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But if the student closes his textbook and takes up a business history, or the
financial pages of a newspaper, or a report of the Monopolies Commission,
he will be presented with a very different picture. Firm A, he may find, is
a joint subsidiary of firms B and C, has technical agreements with D and E,
sub-contracts work to F, is in marketing association with G-and so on.
So complex and ramified are these arrangements, indeed, that the skills of a
genealogist rather than an economist might often seem appropriate for their
disentanglement.1 But does all this matter? Theories necessarily abstract
and it is always easy to point to things they leave out of account. I hope to
show that the excluded phenomena in this case are of importance and that
by looking at industrial reality in terms of a sharp dichotomy between firm
and market we obtain a distorted view of how the system works. Before
doing so, however, I wish to dwell a little longer on the several forms that
co-operation and affiliation may take; although the arrangements to be
described are no doubt well known to the reader, explicit mention may never
theless help to draw attention to their variety and extent.
II
Perhaps the simplest form of inter-firm co-operation is that of a trading
relationship between two or more parties which is stable enough to make
demand expectations more reliable and thereby to facilitate production
planning. The relationship may acquire its stability merely from goodwill
or from more formal arrangements such as long-term contracts or share
holding. Thus, for example, the Metal Box Company used to obtain a
discount from its tin plate suppliers in return for undertaking to buy a
certain proportion of its requirements from them, and the same company
owned 25% of the share capital of the firm supplying it with paints and
lacquers. In the same way Imperial Tobacco owned shares in British Sidac,
which made cellophane wrapping, and in Bunzl, which supplied filter tips.
Occasionally shareholdings of this kind may be simply investments held for
their direct financial yield, but more generally they give stability to relation
ships through which the activities of the parties are co-ordinated both quanti-
1 The sceptical reader might care to look up a few cases in the reports of the Monopolies Com
mission. The following example is found in the report on cigarette filter tips. Cigarette Com
ponents Ltd. made filter tips for Imperial Tobacco and Gallaher using machines hired from
these companies. It has foreign subsidiaries, some wholly and some partially owned. It was both
licensee and licensor of various patents one of which was held by the Celfil Trust, registered in
Liechtenstein, with regard to the ultimate control of which Cigarette Components told the Mono
polies Commission they could only surmise. Nevertheless, this patent was of key importance in
that the Celfil licensees, of which Cigarette Components was only one, were bound by price and
market sharing arrangement. Cigarette Components was itself owned by Bunzl Ltd., in which
Imperial Tobacco had a small shareholding. The raw material for the tips is cellulose acetate tow
which was made by Ectona Fibres Ltd., a company in which Bunzl had a 40% interest and a
subsidiary of Eastman Kodak 60%, Agreements had been made providing that, should Bunzl lose
control of Cigarette Components, then Eastman could buy out their shares in Ectona . . . etc.,
etc.
tatively and qualitatively. Not only is it made easier to adjust the quantity
of, say, lacquer to the quantity of cans which it is used to coat but the
speci fication and development of the lacquers can be made appropriate to
the use to be made of them. And in the synthetic fibre industry likewise,
linkages between firms at the various stages-polymer manufacture, yarn
spinning and finishing, textile weaving-help bring about the co-ordinated
development of products and processes. The habit of working with models
which assume a fixed list of goods may have the unfortunate result of causing
us to think of co-ordination merely in terms of the balancing of quantities
of inputs and outputs and thus leave the need for qualitative co-ordination
out of account.
Co-operation may frequently take place within the framework provided by
sub-contracting. An indication of the importance of this arrangement is
provided by the fact that about a quarter of the output of the Swedish
engineering industry is made up of sub-contracted components, while for
Japan the corresponding figure is about a third and in that country's auto
mobile industry almost a half. Sub-contracting on an international basis,
moreover, is said to be becoming more widespread and now a dense network
ofarrangements links the industries of different countries.1 Now the fact that
work has been sub-contracted does not by itself imply the existence of much
co-operation between the parties to the arrangement. The plumbing work
on a building contract may be sub-contracted on the basis of competitive
tenders for the individual job. Frequently, however, the relationship
between the parties acquires a degree of stability which is important for two
reasons. It is necessary, in the first place, to induce sub-contractors to
assume the risks inherent in a rather narrow specialisation in skills and equip
ment; and, secondly, it permits continuing co-operation between those con
cerned in the development of specifications, processes and designs.
Co-operation also takes place between firms that rely on each other for
manufacture or marketing and its fullest manifestation is perhaps to be found
in the operations of companies such as Marks and Spencer and British Home
Stores. Nominally, these firms would be classified as retail chains, but in
reality they are the engineers or architects of complex and extended patterns
of co-ordinated activity. Not only do Marks and Spencer tell their suppliers
how much they wish to buy from them, and thus promote a quantitative
adjustment of supply to demand, they concern themselves equally with the
specification and development of both processes and products. They
decide, for example, the design of a garment, specify the cloth to be used and
control the processes even to laying down the types of needles to be used in
knitting and sewing. In the same way they co-operate with Ranks and
Spillers in order to work out the best kind of flour for their cakes and do not
neglect to specify the number of cherries and walnuts to go into them.
1
See the Economic Bulletinfor Europe, Vol. 21, No. I.
No. 327.-voL. 82.
Marks and Spencer have laboratories in which, for example, there is develop
ment work on uses of nylon, polyester and acrylic fibres. Yet all this
orchestration of development, manufacture and marketing takes place
without any shareholding by Marks and Spencer in its suppliers and without
even long-term contracts.
Mention should be made, finally, of co-operative arrangements
specifically contrived to pool or to transfer technology. Surely the field of
technical agreements between enterprises is one of the under-developed areas
of economics. These agreements are commonly based on the licensing or
pooling of patents but they provide in a quite general manner for the
provision or exchange of know-how through the transfer of information,
drawings, tools and personnel. At the same time they are often associated
with the acceptance by the parties to them of a variety of restrictions on their
commercial freedom-that is to say with price agreements, market sharing
and the like.
This brief description of the varieties of inter-firm co-operation
purports to do no more than exemplify the phenomenon. But how is such
co-opera tion to be defined ? And how in particular are we to distinguish
between co-operation on the one hand and market transactions on the
other? The essence of co-operative arrangements such as those we have
reviewed would seem to be the fact that the parties to them accept some
degree of obligation and therefore give some degree of assurance-with
respect to their future conduct. But there is certainly room for infinite
variation in the scope of such assurances and in the degree of formality with
which they are expressed. The blanket manufacturer who takes a large order
from Marks and Spencer commits himself by taking the appropriate
investment and organisational decisions; and he does so in the expectation
that this company will continue to put business in his way. In this instance,
the purchasing company gives no formal assurance but its past behaviour
provides suppliers with reason to expect that they can normally rely on
getting further orders on acceptable terms. The qualification " normally "
is, of course, important, and the supplier is aware that the continuation of
orders is conditional on a sustained demand for blankets, satisfaction with
the quality of his manufacture and so on. In a case such as this any formal
specification of the terms and conditions of the assurance given by the
supplier would scarcely be practicable and the function of goodwill and
reputation is to render it unnecessary.
Where buyer and seller accept no obligation with respect to their future
conduct, however loose and implicit the obligation might be, then co operation
does not take place and we can refer to a pure market transaction. Here there
is no continuing association, no give and take, but an isolated act of
purchase and sale such, for example, as takes place on an organised market for
financial securities. The pure market transaction is therefore a limiting case,
the ingredient of co-operation being very commonly present, in some degree,
in the relationship between buyer and seller. Thus although
III
It is time to revert to the main line of our argument. I had suggested
that theories of the firm and of markets normally provide no explanation of
the principle of the division of labour between firms and markets and of the
roles within a capitalist economy of planned and spontaneous co-ordination.
And I also maintained that these theories did not account for the existence
of inter-firm co-operation and affiliation. It is upon the first of these two
deficiencies that I now wish to concentrate.
Probably the simplest answer to the question as to the division oflabour
between firm and market would be to say that firms make products and
market forces determine how much of each product is made. But such an
answer is quite useless. If "products " are thought of as items of final
expenditure such as cars or socks, then it is clear that very many different
firms are concerned with the various stages of their production, not only in
the sense that firms buy in components and semi-manufactures from other
firms but also in that there may be a separation of manufacture and marketing
(as in the case of Marks and Spencer and its suppliers) or of development and
manufacture (as in the case of licensors and licencees). If, alternatively, we
simply define " products " as what firms do, then the statement that firms
make products is a tautology which, however convenient, cannot be the basis
of any account of the division of labour between firm and market.
It is worth observing that we learn nothing about this division oflabour
from the formal theory of the firm. And this is perhaps not surprising as the
theory, in its bare bones, is little more than an application of the logic of
choice to a particular set of problems. It may be that the theory indeed
makes it more difficult to answer our question in that, in order the better to
exhibit this logic of choice, it is formulated on the assumption of " given
IV
I have argued that organisations tend to specialise in activities which, in
our special sense of the term, are similar. But the organisation of industry
has also to adapt itself to the fact that activities may be complementary. I
shall say that activities are complementary when they represent different
phases of a process of production and require in some way or another to be
co-ordinated. But it is important that this notion of complementarity be
understood to describe, for instance, not only the relationship between the
manufacture of cars and their components, but also the relationship of each
of these to the corresponding activities of research and development and of
marketing. Now it is clear that similarity and complementarity, as I have
defined them, are quite distinct; clutch linings are complementary to
clutches and to cars but, in that they are best made by firms with a capability
in asbestos fabrication, they are similar to drain-pipes and heat-proof suits.
Similarly, the production of porcelain insulators is complementary to that of
electrical switchgear but similar to other ceramic manufacture. And while
V
What is the appropriate division of labour, we should now ask, between
consolidation, co-operation and market transactions?
If we were able to assume that the scale on which an activity was
undertaken did not affect its efficiency, and further that no special capabilities
were ever required by the firm undertaking it, then there would be no limit
to the extent to which co-ordination could be affected by direction within
one organisation. If production could be set up according to " given "
production functions with constant returns, no firm need ever buy from, or
sell to, or co-operate with any other. Each of them would merely buy
inputs, such as land and labour, and sell directly to consumers-which,
indeed, is what in our model-building they are very often assumed to do.
But, of course, activities do exhibit scale economies and do require specialised
organisational capabilities for their undertaking, the result being that self
sufficiency of this kind is unattainable. The scope for co-ordination by
direction within firms is narrowly circumscribed, in other words, by the exist
ence of scale economies and the fact that complementary activities need not
be similar. The larger the organisation the greater the number of capabilities
with which one may conceive it to be endowed and the greater the number of
complementary activities that can, in principle, be made subject to co
ordination through direction; but even if a national economy were to be
run as a single business, it would prove expedient to trade with the rest of
the world. Some co-ordination, that is to say, must be left either to co
operation or to market transactions and it is to the respective roles of each of
these that our attention must now turn. -
Building and brick-making are dissimilar activities and each is undertaken
by large numbers of enterprises. Ideally, the output of bricks ought to be
matched to the volume of complementary construction that makes use of
them and it is through market transactions that we expect this to come about.
Brickmakers, in taking investment and output decisions, estimate future
market trends; and errors in these estimates are registered in stock move ments
and price changes which can lead to corrective actions. As we all know, these
adjustments may work imperfectly and I have myself argued elsewhere 1 that
the model which we often use to represent this type of market is
unsatisfactory. But this is a matter with which we cannot now concern
ourselves. What is important, for our present purposes, is to note that
impersonal co-ordination through market forces is relied upon where there is
reason to expect aggregate demands to be more stable (and hence predictable)
than their component elements. If co-ordination were to be sought through co-
operation, then individual brick-makers would seek to match their investment
and output plans ex ante with individual builders. Broadly speaking, this does
not happen, although traditional links between buyers and sellers, such as are
found in most markets, do introduce an element of this kind. Individual
brick manufacturers rely, for the most part, on having enough customers to
ensure some cancelling out of random fluctuations in their several demands.
And where sales to final consumers are concerned, this reliance on the law of
large numbers becomes all but universal. Thus we rely on markets when there
is no attempt to match complementary activities ex ante by deliberately co-
ordinating the corre sponding plans; salvation is then sought, not through
reciprocal undertak ings, but on that stability with which aggregates, by the
law oflarge numbers, are providentially endowed.
Let us now consider the need to co-ordinate the production of cans with
tin plate or lacquers, of a particular car with a particular brake and a
particular brake lining, of a type of glucose with the particular beer in
which it is to be used, or a cigarette with the appropriate filter tip. Here
we require to match not the aggregate output of a general-purpose
input with the aggregate output for which it is needed, but of particular
activities which, for want of a better word, we might call closely complementary.
The co-ordination, both quantitative and qualitative, needed in these cases
requires the co-operation of those concerned; and it is for this reason that
1 In Information and Investment (Oxford University Press, 1961).
the motor car companies are in intimate association with component makers,
that Metal Box interests itself in its lacquer suppliers, Imperial Tobacco with
Bunzl and so on. Co-ordination in these cases has to be promoted either
through the consolidation of the activities within organisations with the
necessary spread of capabilities, or through close co-operation, or by means of
institutional arrangements which, by virtue of limited shareholdings and
other forms of affiliation, come somewhere in between.
Here then we have the prime reason for the existence of the complex
networks of co-operation and association the existence of which we noted
earlier. They exist because of the need to co-ordinate closely complementary
but dissimilar activities. This co-ordination cannot be left entirely to
direction within firms because the activities are dissimilar, and cannot be
left to market forces in that it requires not the balancing of the aggregate
supply of something with the aggregate demand for it but rather the match
ing, both qualitative and quantitative, of individual enterprise plans.
VI
It is perhaps easiest to envisage co-ordination in terms of the matching, in
quantity and specification, of intermediate output with final output, but I
have chosen to refer to activities rather than goods in order to show that the
scope is wider. The co-operation between Marks and Spencer and its
suppliers is based most obviously on a division of labour between production
and marketing; but we have seen that it amounts to much more than this
in that Marks and Spencer performs a variety of services in the field of
product development, product specification and process control that may be
beyond the capability of the supplying firms. And one may observe that
inter-firm co-operation is concerned very often with the transfer, exchange
or pooling of technology. Thus a sub-contractor commonly complements
his own capabilities with assistance and advice from the firm he supplies.
New products also frequently require the co-operation of firms with different
capabilities, and it was for this reason that LC.I. originally co-operated with
Courtaulds in the development of nylon spinning and now co-operates with
British Sidac in developing polypropylene film.
It is indeed appropriate to observe that the organisation of industry has
to adapt itself to the need for co-ordination of a rather special kind, for co
ordination, that is to say, between the development of technology and its
exploitation. A full analysis of this important subject cannot be attempted
here but it is relevant to consider those aspects of it that relate to our
principal themes. What then are the respective roles, in relation to this
kind of co-ordination, of direction, co-operation and market transactions ?
Obviously there are reasons why it may be convenient to co-ordinate the
activities of development and manufacture through their consolidation within
a single organisation. Manufacturing activity is technology-producing as
oflive and let live. But, in one way or another, it seems likely that competi
tion would in some degree have been diminished.1
It would appear, therefore, on the basis of these considerations, that where
the creation and exploitation of technology is co-ordinated through market
transactions-transactions in licences-there will already be some measure
of co-operation between the parties. The co-operation may, of course,
amount to little more than is required not to rock, or at any rate not to sink,
the boat. But there are reasons why it will generally go beyond this.
1
Professor Arrow reaches a different conclusion. The matter is considered in his article
"Economic Welfare and the Allocation of Resources for Invention" published in The Rate and
Direction qf Inventive Activity, (edited by National Bureau of Economic Research, Princeton
University Press, 1962). Professor Arrow maintains that "an incentive to invent can exist even
under perfect competition in the product markets though not, of course, in the ' market' for the
information containing the invention" and that "provided only that suitable royalty payments can
be demanded, an inventor can profit without disturbing the competitive nature of the industry."
The issue is simplest in the case ofa cost-saving invention. Professor Arrow considers a product
made under constant costs both before and after the invention and shows how the inventor can
charge a royalty that makes it just worth while for firms making the product to acquire a licence.
On the face of it one might then conclude that the licensor would have no need to bind himself
not to reduce price below the level that provided licensees with a normal profit or to re-license for a
lesser royalty, for, if he were to do either of these things, existing licensees would make losses, stop
producing and therefore discontinue royalty payments. But this conclusion is valid only under the
highly special assumption of there being no fixed costs. For firms will in general continue in pro
duction so long as price does not fall below variable costs. Thus the licensor could find it in his
interest, having sold as many licences as he could at the higher royalty, to license others at a lower
royalty, or to enter the market himself. He would thus extend the market for the product and in
crease his earnings provided, of course, that price were kept above variable costs and therefore high
enough to induce the original (and by then no doubt aggrieved) licensees to stay in business. It is
true, of course, that in the long run fixed plant would wear out and firms deprived of their quasi-rents
would cease producing, but the fact that an opportunity for exploitation is merely temporary
does not warrant our assuming that it will not be seized. In general the licensor would stand to
gain by" cheating "the licensees in the manner described and the latter would therefore want some
measure of assurance (which need not be formal) that he would not do so. There would be a
market for licences, that is to say, only if the commercial freedom of the licensor were in this way
reduced.
It may be that Professor Arrow would not consider this to represent a significant restriction of
competition; and indeed the important practical issue concerns the manner and degree in which
the parties accept limitations on their freedom of action. I have suggested that the licensor would
be in a position, having licensed other firms, subsequently to deprive them of expected profits. A
firm will therefore seek a licence only ifit believes that this will not happen, but it may consider that
sufficient assurance is provided by the fact that the licensor, in his own long-run interest, will not
wish to acquire the reputation for such sharp practice. Much the same situation obtains in the
context of the relationship between a large purchaser and a small supplier. Marks and Spencer,
having offered attractive enough terms to induce the blanket manufacturer to devote a large pro
portion of his capacity to meet its needs, might subsequently press for a price reduction that left him
with a poor return. The hapless supplier, in the short run at any rate, might have no option but to
give way. But although the purchaser could thus act, it could scarcely be in his own long-run
interest to acquire the reputation for doing so.
The upshot would therefore seem to be this. A market for licences can function only if the
parties to the transactions accept some restraints, but, in certain circumstances, no more restraint
might be required than enlightened self-interest could be depended upon by itself to ensure. In
practice, of course, licensing arrangements are commonly associated with much more-and often
more formal-restraint of trade, the extent of which may or may not be greater than is necessary
for the transfer of technology to take place.
VII
This article began by referring to a vision of the economy in which firms
featured as islands of planned co-ordination in a sea of market relations.
The deficiencies of this representation of things will by now be clear. Firms
are not islands but are linked together in patterns of co-operation and affilia
tion. Planned co-ordination does not stop at the frontiers of the individual
firm but can be effected through co-operation between firms. The dicho tomy
between firm and market, between directed and spontaneous co ordination, is
misleading; it ignores the institutional fact of inter-firm co operation and
assumes away the distinct method of co-ordination that this can provide.
The analysis I presented made use of the notion of activities, these being
understood to denote not only manufacturing processes but to relate equally
to research, development and marketing. We noted that activities had to
be undertaken by organisations with appropriate capabilities. Activities
that made demands on the same capabilities were said to be similar; those
that had to be matched, in level or specification, were said to be comple
mentary. Firms would find it expedient, for the most part, to concentrate
on similar activities. Where activities were both similar and comple
mentary they could be co-ordinated by direction within an individual busi
ness. Generally, however, this would not be the case and the activities to
be co-ordinated, being dissimilar, would be the responsibility of different
firms. Co-ordination would then have to be brought about either through
co-operation, firms agreeing to match their plans ex ante, or through the
processes of adjustment set in train by the market mechanism. And the
circumstances appropriate to each of these alternatives were briefly dis cussed.
Let me end with two further observations. I have sought to stress the
co-operative element in business relations but by no means take the view that
where there is co-operation, competition is no more. Marks and Spencer