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Business Sales

Sr Program Manager
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 Frisco, TX

 Full time
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T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an
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Job Overview

This role will manage end-to-end training logistics for the new hire training program. Senior level
support to leadership and sales experience trainers. There will be constant cross-functional
collaboration with other departments, teams, and vendors to align priorities and execute
flawlessly. This position works with leadership, trainers, and project coordinators to identify
issues, process improvements, establish controls and measurements, and oversees programs or
projects as warranted. A successful candidate can quickly analyze a problem or situation and
respond in a logical and effective manner. Clearly articulate impacts to partners, build a creative
plan of action and develop an ongoing management and communication cadence.

This is a hybrid position (2-3 days in the office) located in Frisco TX

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Job Responsibilities:
 Program owner for New Hire Training program which includes partnering with cross-
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functional teams, end to end training logistics, scheduling, and sponsorship
negotiations.

Manage cross-functional relationships across the organization to align on frontline and

leadership training initiatives.

Create and provide key reporting and dashboards on training completion and frontline
training for Leadership review.

Manage training schedules/launches for Sales Experience Leaders

Sharepoint design and content / Cornerstone curriculum / Certification training

management

Executive-level presentation building for monthly training results; communicating

organizational contributions, progress, and performance.

Monitor LMS intakes and resolves Frontline training issues. Proactively identify
potential training system issues and collaborate with cross-functional partners to
resolve the issue.

Brings changes and suggestions from each program and sub-program to help
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and develop best practices. Manages change within the programs and evaluates risks
and assesses potential impacts on program delivery.
 Also responsible for other Duties/Projects as assigned by business management as
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needed.

Education:

Bachelor's Degree (Preferred)

High School Diploma/GED (Required)

Work Experience:

4+ years’ Experience in organizational programs, project management or related area.

Req

Knowledge, Skills and Abilities:

Program Management Req

Budget Management Req

Analytics Req Chat with T-Mobile Careers

Communication Req
 Proficient in use of MS Office (Excel, Word, PowerPoint)
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SharePoint Administrator

• At least 18 years of age

• Legally authorized to work in the United States

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless
precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two
weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of
Johnson & Johnson. T-Mobile will require proof of vaccination, and will consider requests for
exemption from this requirement during the offer phase (1) as a reasonable accommodation for
medical reasons or sincerely held religious beliefs where the accommodation would not cause T-
Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other
reasons under applicable law.

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No Chat with T-Mobile Careers

T-Mobile's Commitment
 Never stop growing!

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T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love
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Health benefits Paid R&R Ongoing ed

Medical, dental, and vision are just the Kick back with paid time off. We want you We fully foot the tuition
start. We also offer health pro to have flexibility, convenience, and universities (FT only), an
consultants, flexible spending accounts, control over how you recharge. assistance to other scho
and more—even for part-time employees.
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