Human Recourses for Level 3 International Extended Diploma in Business

Table of contents:
1) Task A……………………………………………………………………………………..3
2) B.P3…………………………………………………………………………………........15
3) B.P4………………………………………………………………………………………21
4) C.P5………………………………………………………………………………………24

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 Task 1

1. Define HR; Functions of HR process

Human services are production services that are provided to a firm in the form of their
skills, knowledge, and judgment and decision-making abilities.
Human resource planning shows what an organization needs to achieve its goals

Functions of HR process
1) Recruitment
The company is looking for employees who will help it achieve its goals.

2) Employer-Employee Relations
That the relationship between the employer and the employee was good, it was necessary
for the worker to be satisfied with the work, involved in it and to monitor conflicts in the
workplace.

3) Privileges and indemnification

The HR function also includes employee compensation. As well as giving employees
good salaries and benefits - this increases employee motivation

4) Compliance with labor laws.

This is one of the most important HR functions. If you do not comply with labor laws,
this can lead to serious consequences, that is, it will affect the production of things for sale and
then the profit.

5) Employee training and development

Employers must give their employees the things they need for their development and,
subsequently, for success in their career ladder. HR specialists can also help employees by
involving them in the fish process while increasing the capabilities of their employees.

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 About NIKE
A strong human resources policy is critical to the workforce involved.

Also, all companies that Nike partners with must also respect human rights. NIKE also
strives to provide secure channels so that everyone can report a case that is not allowed to Nike,
for this, they created a speak-up portal where they report violations.
«Nike recognizes there is no finish line when it comes to respect for human rights. We
will continue to create equal playing fields for all».
NIKE is committed to providing safe, hygienic and healthy workplaces. To do this, they
take into account the rules that already exist - these are safety, education, training, and ways to
restore a culture of health.

To achieve this goal, they will adhere to the following rules established by them.
1) expand the health and safety culture initiative
2) will increase self-esteem, for this they will develop online trainings for the use of
self-assessment tools
3) will collaborate with external experts
4) They will pilot their transformational leadership program with their largest
suppliers
2. Features of HR processes
1) Employee Information Management.
This keeps all of your employees’ information linked to the main record, for ease of
tracking and reporting.
2) Focused on a solution based on employee satisfactory performance.

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 3) HRM focuses on individual needs and aspirations; HRM helps its employees to
develop further.
4) Due to the high competition, HRM took over the strategic tasks.
5) Support functions, an example of such a function is talent search and vision of
rewards.
6) The interdisciplinary aspect helps HR take on the role of strategic partners and
internal consultants
7) Permanent and forward-looking. HRM participates in all processes of the
organization
About NIKE
«We have teams in each of our regions with individuals dedicated to working with our
suppliers to measure and develop their HRM capabilities».
That is, developing processes for collecting data and performing data analysis, assessing
the strengths and weaknesses of supplier management, look for ways to develop, Coaching and
consulting to strengthen supplier HR systems with a focus on how to attract, develop and engage
their employees,

3. Link between business planning and HR

A business plan is needed in order to determine how the company will develop over time
for a certain.
A business plan is an ongoing process that will focus on making a profit and identifying
risks.

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 HR business planning can remove the employee problem before it has started. Also, the
use of HR business planning will help the business grow, train employees and find new
employees.

 Based on business strategy, HR provides focus and helps to prioritize.

 understanding the strategic goals of the business will help HR to attract new
talented employees at the right time
 HR influences business strategy because people are in business, and HR, in turn,
understands how to use people in business
Business model
Mainly engaged in the sale of clothing and footwear for sports

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 Source: Nike annual report

Nike's revenue grew by 7.0% ($ 37.4 billion)

122 factories from 12 countries, and 329 factories from 12 countries - mainly from
Vietnam, Indonesia, China and Cambodia, supply their clothes. Through its 81 distribution
centers worldwide, Nike sells products to wholesalers and consumers on its e-commerce
platform.

Nike’s business model.

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 Risks
Many people try to counterfeit Nike products and sell them in the markets; this is
detrimental to the company itself. People who buy low-quality clothes, shoes, thinking that this
is the original, may think that the company has deteriorated, deteriorated. Since Nike has
established itself as a highly competitive fashion industry, it must watch closely what is
happening around.

4. How does globalization affect the development of human resources?

Firstly, it opens the way to technological development
Second, the rapid diffusion of technology
Thirdly, new technology becomes available for different segments of the population
 And all this requires skills in human resources

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 5. Contact with my chosen company
In 2020, NIKE employed 76,700 people worldwide. Also in 2020, the value of this brand
exceeded $ 32 billion, which made it the most popular, recognized and most famous brand in the
world.

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 Task 2

1. Factors involved in human resource planning:

 Skills requirements - Assessment to workforce skills is an important part of HR as

it allows the business to formulate a learning profile, experience and qualifications of employees.
skills can change and the company must adapt to their changes and also plan grades, awards and
certificates that will measure the level of classification.

 Labor market
In the labor market, you can see people with good skills and abilities that can be used in
the future. To have more skilled workers, we must take action.

 Analyzing Labor Supply

The first thing to do in HRP is to determine the company's current human resource
supply. This is done by the HR department, which studies the organization, taking into account
the number of employees in the company, the skills they possess, their qualifications, benefits,
and so on.

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  Temporary staff

 What Is A Part-Time Contract?

The employee will work less than 35 hours a week. Plus the fact that you work part-time in
that you have the same benefits as a full-time employee.
 What Is A Full-Time Contract?

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 You must work 35 hours or more per week. But you cannot work more than 48 hours, this is
against the rules.
 Labour turnover
How often does a worker leave the company? this can be calculated according to the
diagram below.

«NIKE, Inc. strives to attract various employees to work. Qualified applicants will be considered
regardless of race, color, religion, gender, nationality, age, sexual orientation, gender identity, gender
expression, war veteran status, or disability».
«Nike hires candidates who are curious, flexible, resilient, and bring world-class capabilities in their
area of expertise».
2. Management actions to address human resource issues at an
operational level:
 Workplace stress
Since Nike is very concerned about a healthy lifestyle both in the workplace and outside
the workplace, employees are encouraged to sleep, pray, meditate when necessary in specially
designated rooms.

 Motivation

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  Engagement with business culture
The organization of the culture at Nike supports the sustainability and capabilities of the
company. This system combines traditions, values and behavior of employees. Nike promotes
this strategy as it strengthens the resilience of the business.

 Employee satisfaction

3. Techniques to meet skills requirements

 Recruitment
The hiring process at Nike is a three-step process
First application
Second acquaintance with your staff to employees
Third interview.

 Training

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  Outsourcing

 Restructuring
Restructuring is the corporate management term for the act of reorganizing the legal,
ownership, operational, or other structures of a company for the purpose of making it more
profitable, or better organized for its present needs.

4. Purpose of induction to integrate new employees into role

 Internships
Nike has a very developed internship program. Interns work on campaign projects and
then become an important part of the community.

 internal recruitment
Internal recruitment is when employees are recruited within the organization itself. This
process is cheaper. The company already knows the strengths and weaknesses of these
candidates. Less time is needed to train these employees because they are already familiar with
the processes and goals of the organization.

 Secondments
This is when you have the opportunity to work with other people within your company, in
very rare cases in another organization.

5. Using exit interviews to improve employee retention and reduce

turnover.
When employees quit, companies do not always ask them why they quit. For this, there is
an interview before leaving, where employees give the reason why they left. This will help in the
future of the company to settle some issues so that in the future employees do not leave.

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 6. Reviewing effectiveness of human resource practices
HR research is more focused on performance than on personnel management. Researchers
agree that more time should be devoted to systems, as collaborators interact more with each other
than individually.

How HR processes affect business success

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 1) Task B.P3
 Motivation is a way that helps a company to encourage workers to give their best
at work.
If the company's employees are motivated, then this leads to better business, that is, to an
increase in the quality of both work and goods.

 Maslow’s theory

Maslow's pyramid means that without satisfying the needs that are at the very bottom, it is
impossible for a person to exist at higher levels

Herzberg’s Motivation Theory – Two Factors Theory

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 Mayo’s Theory of Motivation

It is the theory that relationships play an important role in productivity. He believed that the
group determines performance, not pay and processes

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  Motivation and Business
Motivated employees (if you motivate employees then):
 Show great interest
 More profitable, as they have a high level of innovation, creativity and get along
better with clients, find a better approach to them
 Solve problems faster and more successfully
 Also motivation can keep employees
Nike motivates its employees with benefits and benefits, employees have free gym passes,
they can also use a world-class sports facility, they also have discounts, insurance, paid
vacations and holidays

Nike encourages its employees to participate in making a positive impact.

“We do what we call Give Your Best,” Jorge says. “An employee might want
to connect to their purpose by volunteering at their kid’s school. Or it might

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be a homeless shelter. We have 74,000 employees and we say to all of them, ‘if
you want to do something there, we’re going to support you.’”

 Financial and Non-financial motivators

Pension System

Healthcare

Career Breaks

Company Vehicles

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MOTIVATIONAL THEORIES USED BY NIKE

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 2) Task B.P4
 Learning Needs Analysis is the process of helping companies analyze their
learning status. It helps them determine all the training that needs to be completed over a period
of time so that their team can do their job as efficiently as possible.

http://nikesupplychain.weebly.com/
 Coaching
“Advice, insight and experience to strengthen body and mind”.
 Mentoring

 The effectiveness of training shows the impact of the training itself on the
knowledge, the skills that we have acquired, as well as on the productivity and return on
investment of the company. The purpose and task of your training must be thought out before
you start learning; this will allow you to clearly and accurately measure them.
The effectiveness of training is very important since it helps to improve the quality of
work through training, as it affects the development of your skills, the development of
productivity and it also helps to get along better with customers, it helps to satisfy their desires
and it motivates employees as they develop and rise in status

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  The work situation system helps to evaluate employees on various performance
parameters to ensure that the company gets what it pays for. They provide feedback to
employees and managers and help to identify people's perspectives and solve problems.
 Self-esteem this is a very important tool that helps to make an introspection of
your own goals, skills, and experience. Self-assessment can also help an entrepreneur determine
where they are not good enough and where they need help or training.
 The 360 Degree Method is a continuous workforce assessment method that
determines an employee's suitability for a position by examining the employee's business
environment.
 The rating scale identifies closed-ended survey questions that are useful for
presenting respondents' feedback on specific features, products, services, etc.
 Attestation can benefit people and organizations by clarifying goals and
expectations and creating an environment of open communication.
 Performance Assessment identifies performance issues to improve employee
productivity and motivation. Based on the impact of evaluators on employee motivation, it was
found that different evaluators can improve the accuracy of performance evaluations (reduce
bias) and improve employee perceptions of fairness. Clients can get to know employees when
they have appreciated the work, which is important to motivate employees.
 Subordinate assessments can provide valuable insights for increasing employee
motivation. Colleagues often know the individual employee's job better than the manager and are
more directly influenced by the employee's actions, positive or negative.

Nikes motivational approach is a huge part of why the company is so successful.

Employees are encouraged to meet goals. One effective motivational technique Nike uses  is
group exercise. Sustainability is also an effective approach to keep the company operating.

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 Health insurance
 Life and accident insurance
 Disability insurance
 Retirement savings plan with a company contribution
 Employee stock purchase plan (15 percent discount)
 Paid vacations and holidays
 Paid sabbaticals
 Product discounts
 Onsite fitness center/fitness discounts
 Transportation allowance/discount
 Tuition assistance

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 3) Task C.P5
 Workforce Planning is the process of analyzing, forecasting, and planning
workforce supply and demand, assessing gaps, and determining target talent management
interventions to ensure that an organization has the right people - with the right skills in the right
places at the right time - to fulfill its mandate and strategic objectives.

WORKER ENGAGEMENT & WELLBEING NIKE

https://purpose.nike.com/worker-engagement

 Reasons for recruiting new staff

 Business growth
As the business grows, it will need more employees to cope with increased sales and
production or manage new branches.
 Replacing employees leaving
Staff can quit their jobs for a number of reasons. They could get promoted in business or
elsewhere, they could retire or leave to do something completely different. In addition, some
employees have been laid off due to layoffs.
Whatever the reason for leaving, if the job is still required, the business will need to hire a
new employee.
 New branch office and the need for additional staff
When Nike opened a new branch in Oregon, they needed additional staff, they could not
pick up from the old branch because of this, and they hired new staff.

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  Seasonal fluctuations leading to the need for temporary staff.
Since employees have leave, maternity leave, unforeseen circumstances due to which they
need to leave for a while, Nike hires employees temporarily to replace those who are not on the
robot now.
 Effective recruitment can help your company achieve higher levels of growth.
Streamlined and efficient hiring processes provide better and more motivated staff, providing a
competitive advantage that directly affects your business performance. Recruiting slowly can
limit your company's growth.

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(https://jobs.nike.com/?jobSearch=true&jsOffset=0&jsSort=posting_start_date&jsLanguage=en)

(https://www.landyourlife.com/nike-application/)
(https://www.indeed.com/q-Nike-jobs.html)

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 Guide how to how to apply for a job

https://jobapplications.net/nike-job-application/

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  Do everything online more efficiently as it is more environmentally friendly,
faster, more convenient to consider, sort, and not sit with a mountain of pieces of paper.
When Nike uses online methods, it brings less harm to nature (fewer trees are cut down),
because Nike is for environmental health.
It also takes up less space than a stack of papers
It is faster and more convenient to search for information than to sort through mountains
of paper
 Interview by phone
The term "phone interview" is used to describe a method that is sometimes used by a
hiring manager or human resources employee to screen potential job candidates. Because

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interviews are conducted over the phone, they are less formal and less stressful than traditional
face-to-face interviews.

(https://www.yumpu.com/en/document/read/62206004/nike-interview-guide-3)
Interview Guide by Nike
Some questions to ask in an interview at Nike
1. What kind of shoes do you prefer?
Position: Part Time Sales Associate
2. Share a situation in which you met an interesting stranger.
Position: Nike Athlete
3. What makes you wake up in the morning?
Position: Nike Athlete

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 https://app.croneri.co.uk/topics/recruitment-legal-issues/quickfacts

Nike to Make Changes to Remove Bias in Hiring, Promoting (2018)

https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-
cultural-effectiveness/pages/nike-to-make-changes-to-remove-bias-in-hiring-promoting.aspx

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 Nike also came under fire when Olympic runner and champion Alysia Montaño, who was
sponsored by Nike, spoke out about how the company said it would pause her contract and stop
paying her if she had a baby. This triggered public outcry and a congressional inquiry. Nike later
announced a new maternity policy for all sponsored athletes, which guaranteed pay and bonuses
for 18 months around pregnancy.
Nike Ethical Issues
Nike have faced many ethical challenges over the past five years

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 Effective recruiting is about more than hiring the right person for the job. A fast and
efficient hiring process can reduce costs, increase a company's reputation both in terms of the
market and in termsп of candidates, and ensure that the best talent is identified, attracted and
attracted to the business.

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