System Installation PDF

Alcatel OmniPCX Enterprise
PARTICIPANT'S GUIDE
System Installation
REF. ENTPTE400US
This document has no contractual value and may
be changed or withdrawn at any time by Alcatel Issue 02
This product includes software. Its use may be subject to legislation concerning computer technology,
databases and civil liberties (in case of France see the law N° 7817 dated 6 january1978).
Alcatel OmniPCX Enterprise R7.0 - Core
Technical Training offer
Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Legend
Page 2
represents training courses involved in ACSE certification

I=xh C=xd V=xd
Course name
COURSE REFERENCE
represents training courses involved in ACFE certification

I=xh C=xd V=xd
Course name
COURSE REFERENCE
I=xh C=xd V=xd
Course name
COURSE REFERENCE represents training courses involved in AQFP certification
represents training courses that are not involved in
I=xh C=xd V=xd
Course name
COURSE REFERENCE
certification program
I = x h stands for Individual learning, in hours

C = x d stands for Classroom learning, in days
V = x d stands for Virtual learning, in days

Alcatel OmniPCX Enterprise R7.0
Newcomers
Page 3
SYSTEM EXPERT:
•Software loading & update C=4d
•CPU Duplication
•Alarms System Expert
•Maintenance & troubleshooting I= 6 h C=3d
SYSTEM NETWORKING: ENTPTE403
•Network architecture CCD Basic
•Hybrid links OTCCTE451
•Centralized services I= 7 h C=5d C or V = 3 d
•VPN
EXTERNAL SERVICES: System Networking External Services
•ARS, DISA, DID translation
ENTPTE402 ENTPTE408 or ENTPWB408
•Multi-entity
SYSTEM CONFIGURATION:
•Advanced services configuration
•Voice guides
•IP Touch & IP Phones I=12 h C = 3 d V or C = 5 d
•Level 2 maintenance
•Remote Maintenance Access System Configuration
ENTPTE401 or ENTPWB401 C=2d
VOICE SERVICES:
•4645 enhanced services
•Conferences Voice Services
ENTPTE406
SYSTEM INSTALLATION:
• OmniPCX Enterprise architecture
I= 6 h C=2d I= 2 h IP TOUCH PHONE FACILITIES:
• Hardware installation and cabling
•Every day use of phone
• Users basic management System Installation IP Touch Phone Facilities facilities on Alcatel 8 & 9
• System working check
ENTPTE400 CLIEU76 series

Associated Solutions
Page 4
OMNIMESSAGE 4635 EXPERT: GET AUTONOMY

• System parameters
• FAX Server C=3d C=5d ACSE
• Automated attendant OmniMessage 4635
• OPS, Incidents, Traffic analysis 4635 Advanced OmniMessage 4635 Expert R5.x
OMNIMESSAGE 4635 ADVANCED: 4635TE310 4635TE312
• Software loading
• Mailbox configuration & languages
management
MOBILITY EXPERT:
C=2d
• Radio coverage tools ACSE DECT
Mobility Expert
• DECT Engineering rules
• Radio coverage test AP00TE085
STARTER & ACCOUNTING:
•4760 client and server setup in simplified
mode
I = 13 h C=5d
•Put the accounting into service ACSE Accounting
Starter & Accounting
•Carrier cost configuration & codebook
4760TE800
HOTEL / HEALTHCARE: RUN BUSINESS

• Guest and room management modes
• Accounting C=3d
• Hotel services
ACFE
• AHL Hotel / HealthCare Hotel / Healthcare
• Suites ENTPTE409
I= 12 h C = 3 d V or C = 5 d
System Configuration
ENTPTE401 or ENTPWB401
Prerequisite

V-Lab Offer
Page 5
v-Lab
Audience
Alcatel OmniPCX Enterprise •Media-Gateway setup Engineers in charge of the installation
Architecture V = 0.5 d •Signaling back-up configuration
ENTPTAVA02 •Software downloading & the maintenance of stand alone
solutions
v-Lab
Audience
Alcatel OmniPCX Enterprise •Audit/Broadcast configuration Engineers in charge of the design,
Networking V = 0.5 d setup
ENTPTAVA03 •VPN overflow management installation & the maintenance of
•Hybrid link over IP configuration complex network solutions

TAP-Lab offer
Page 6
c-Lab
•Networking Audience
Alcatel OmniPCX Enterprise •VPN Overflow
Engineers in charge of the design,
TAP-Lab R7.x C=3d •Hybrid links
ENTPTA0A05 •ARS, DID and NPD installation & the maintenance of
•Voice Guides complex solutions

Certification offer
Page 7
c-learning
MCQ (60 Questions)+ c-lab
ACSE Core R7.x C: 1 Day
ENTPTC0C8
MCQ
MCQ (30 Questions)
ACFE Core R7.x I: 45 Min
ENTPTC2C6
MCQ
MCQ (20 Questions)
AQFP Core R7.x I: 30 Min
ENTPTC1C6

Page 8
www.alcatel.com

System Installation
AQFP Core level
REFERENCE ENTPTE400US DELIVERY LANGUAGE English (course material in English)
DURATION METHOD
6 hours Virtual self-paced training on the computer (5 hours before c-learning)
2 days Traditional classroom or practical sessions with tutorials (TAP LAB)
Tutored virtual training sessions accessible via an internet connection
MAXIMUM NUMBER OF PARTICIPANTS 12
PUBLIC
System Installers
Technicians and Engineers in charge of the configuration of an Alcatel OmniPCX Enterprise in stand alone
OBJECTIVES
At the end of the course, the participant will be able to:

• Install and ensure the cabling of the system
• Check the correct start-up of the system (Boards, Users & Trunk groups good working)
• Activate the main phone services on UA and Mobiles 100/200 terminals
The « + » of this training: Using a real customer site file, the participant will learn the exact installation of a system from
the beginning (cabling, system start and stop, etc.)
PREREQUISITES
• To have attended Basic Telephony training course (Ref.: FG00TE082) or to have equivalent knowledge
• To have knowledge of basic Computing skills:
• PC start and stop
• IP address modification
• Current use of PC
REQUIRED TECHNICAL CONFIGURATION
For i-learning
Access to the Business Partner Web Site. Internet Explorer version 5.5 or better, Macromedia Flash 7 and Acrobat
Reader version 6 or better. Virtual Microsoft Java Machine (MSJVM).
System Installation
AQFP Core level
PROGRAM DESCRIPTION
Phase 1: i-learning 5 hours

Describe Alcatel OmniPCX Enterprise global offer
Describe Alcatel OmniPCX Enterprise architecture
Describe the hardware architecture:
- Cabinets
- System couplers (boards)
- Terminals
Describe the system cabling
Perform the system cabling using simulation tools
Describe how to access to the system
Describe the available logins
Describe how to start and how to stop the system
Describe MGR integrated configuration tool
Describe Alcatel Expert integrated configuration tool (Alcatel 4760i)
Describe how to save the system database via swinst
Describe the ROHS rules on Alcatel OmniPCX Enterprise
Phase 2: c-learning 2 days

Describe the tools and the training materials provided during the training course
Describe the customer site file
Access to the system using the available logins
Start and stop the system
Check the correct startup of the system couplers
Use MGR and Alcatel Expert configuration tools
Modify the main parameters of a user using MGR and Alcatel Expert tool
Check the good working of the users
Describe and modify the internal dialing plan:
- Prefixes
- Suffixes
- Directory numbers
Ensure the 1st level maintenance of the users
Check the good working of the trunk groups
Save the system database via swinst
System Installation
AQFP Core level
Phase 3: 1-learning 1 hour

Describe UA and Mobile 100/200 terminals
Describe how to use, customize and program the terminals:
- Directory
- Programmable and dynamic keys
- Secret code
Describe and program the main telephone services on the terminals via simulation:
- Call by name
- Padlock
- Conference
- Enquiry call
- Intrusion
- Call pick-up
- Do not disturb
- Transfer
- Broker
- Last caller callback
- Automatic callback on busy set
- Appointment reminder
- Redial
- Forwarding and forwarding cancellation
- Call park
- Waiting calls consultation
- Put a communication on hold
System Installation
AQFP Core level
Alcatel University Alcatel OmniPCX Enterprise
System Installation TOC.doc
DOCUMENTATION CHANGES
ISSUE DATE ISSUE DATE
01 02/06
02 03/06
Alcatel OmniPCX Enterprise System Installation
File reference: ENTPTE400US
GENERAL SUMMARY
CORE CURRICULUM AND CATALOG PROGRAM DESCRIPTION
1. Customer Site File (CPU CS)

ENTP0401H04TEUS ................................................................................................................5
2. Start / Stop the system & Couplers Maintenance

ENTP0402P05TEUS...............................................................................................................23
ENTP0401M01TEUS..............................................................................................................35
ENTP0402H01TEUS ..............................................................................................................41
3. Access to the accounts

ENTP0495P05TEUS...............................................................................................................45
ENTP0495C01TEUS ..............................................................................................................49
4. MGR & User modification

ENTP0413P02TEUS...............................................................................................................57
ENTP0413C01TEUS ..............................................................................................................61
5. Alcatel Expert tool

ENTP0414P02TEUS...............................................................................................................67
ENTP0414C01TEUS ..............................................................................................................71
6. User modification & maintenance

ENTP0403H04TEUS ..............................................................................................................91
ENTP0403M04TEUS..............................................................................................................93
Issue 02 REF. ENTPTE400US 0.1

© Copyright Alcatel Business Systems 2006
Transmission or copying of this document is not permitted without prior written authorization.
The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.
1
Alcatel OmniPCX Enterprise Alcatel University
TOC.doc System Installation
7. Customer Site File (CPU Crystal)

ENTP0401H05TEUS ............................................................................................................103
8. Dialing plan
ENTP0420P02TEUS.............................................................................................................121
ENTP0420P03TEUS.............................................................................................................125
ENTP0420C01TEUS ............................................................................................................129
9. Trunk groups
ENTP0409M01TEUS............................................................................................................135
10. System Messages

ENTP0421C01TEUS ............................................................................................................143
ENTP0421H01TEUS ............................................................................................................149
11. Database save

ENTP0411P04TEUS.............................................................................................................153
ENTP0411C02TEUS ............................................................................................................157
0.2 REF. ENTPTE400US Issue 02

2
System Installation TOC.doc
FEEDBACK SHEET
In order to improve the quality of the documentation, please report any errors found by returning
this sheet to the address below.
SECTION CHAPTER PAGE DESCRIPTION OF THE ERROR
Alcatel University
8 Rue de Kervézennec
CS 82802
29228 BREST CEDEX 2 - FRANCE
FAX: (33) 2 98 14 36 36
Please return this sheet to:
DATE:
Issue 02 REF. ENTPTE400US 0.3

3
TOC.doc System Installation
0.4 REF. ENTPTE400US Issue 02

4
IPC Starter Core Site File
ALCATEL UNIVERSITY
CUSTOMER SITE FILE (CPU-CS)
DETAILLED SPECIFICATION
FOR IPC STARTER CORE COURSE
Document reference Issue Date Author

© Alcatel 2004 SITE_FILE 02 April
2004
Mission - customer 1/16
5
This document used for the LAB, is based on the template used by the Professional services team.
It allows you the customer configuration that has to be deployed according to numbering plan,
phone facilities, external call configuration …
The objective is to used the same documentation model during the training lab, then the
participant can act as if she/he was on site
Notice
The information contained in this document is subject to change without notice.
ALCATEL MAKES NO WARRANTY OF ANY KIND WITH REGEARD TO THIS MATERIAL, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Alcatel shall not be liable for errors contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this material.
Alcatel assumes no responsibility for the use or reliability of interconnected equipment that is not furnished
by Alcatel.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced or translated to another program language without
prior written consent of Alcatel.
The information contained herein has been prepared by Alcatel, solely for use by Alcatel employees, agents
and customers. Dissemination of the information and/or concepts contained herein to other parties is
prohibited without Alcatel prior written consent.
Materials in the Student Guide are intended for training purposes

only.
Due to variations in hardware configurations and software versions, it is not possible for the training
materials to match exactly every customer’s equipment. Although this student guide may be structured for
the most current release, it is applicable to previous releases.
The training materials are intended to be a representative sample, not an exhaustive reference source. For
specific system information, refer to the equipment manuals shipped with the system.

2004
6 Transmission or copying of this document is not permitted without prior written authorization.
TABLE OF CONTENTS
1. PRELIMINARY ......................................................................................................... 5
1.1 Object...............................................................................................................................................5
1.2 Contact .............................................................................................................................................5
2. LANGUAGE ............................................................................................................ 5
3. DATE AND TIME DISPLAY FORMAT ......................................................................... 5
4. SYSTEM OVERVIEW ................................................................................................ 6

4.1 TOPOLOGY OF EACH NODE............................................................................................................6
4.1.1 Call Server.......................................................................................................................................... 6
4.1.2 Media Gateway .................................................................................................................................. 6
4.2 RELEASE............................................................................................................................................7
4.3 IP Addressing Plan............................................................................................................................7
5. DIALLING PLAN ...................................................................................................... 8

5.1 Installation Number .........................................................................................................................8
5.2 Numbering Plan ...............................................................................................................................8
5.2.1 Generic numbers (Prefix Plan) ............................................................................................................. 8
5.2.2 Stations: ........................................................................................................................................... 10
6. INCOMING CALL.................................................................................................. 11
6.1 Direct Incoming call........................................................................................................................11
6.2 Incoming calls to the main number ................................................................................................11
6.2.1 Day mode ........................................................................................................................................ 11
6.2.2 Night Mode ...................................................................................................................................... 11
6.2.3 Internal General Attendant Call......................................................................................................... 11
7. Outbound call ...................................................................................................... 12

7.1 Direct Outbound Calls....................................................................................................................12
7.2 Area definition for barring .............................................................................................................12

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7
8. IP –PCX CONFIGURATION.................................................................................... 12
8.1 User name & first name .................................................................................................................12
8.2 Sets Profile......................................................................................................................................13
8.2.1 Basic digital sets (4020) .................................................................................................................... 13
8.2.2 Advanced digital sets (4035) ............................................................................................................. 13
8.2.2.1 Attendant or equivalent ................................................................................................................ 14
8.3 Class of services .............................................................................................................................14
8.3.1 Phone facilities.................................................................................................................................. 14
8.3.2 Class of Service for External Access.................................................................................................... 15
8.3.2.1 Numbering area .......................................................................................................................... 15
8.3.2.2 Class Of Access (Public and Private).............................................................................................. 15
8.3.2.3 Private Access .............................................................................................................................. 15

2004
1. PRELIMINARY
1.1 Object
From the architecture define by pre sales and customer needs, this document reviews all details and
configuration choices to ensure a smooth implementation on site.
1.2 Contact
Consider your instructor as the Contact of this Project. Do not hesitate to ask him/her details if needed.
2. LANGUAGE
All the OmniPCX will be installed with only one language: US
3. DATE AND TIME DISPLAY FORMAT

All the OmniPCX will use the English format.
mm/dd/yy hh:mm Am or pm

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9
4. SYSTEM OVERVIEW
4.1 TOPOLOGY OF EACH NODE
IP
Network
Rack 1
3X000 3X001
ISDN
3X010 3X011 Network
Rack 2
31100 3X101
3X020 3X021
Rack 3
3X200 3X201
3X030 3X031
4.1.1 Call Server

Type: Call Server: CS
Duplication used
4.1.2 Media Gateway

The media gateway (GD) has to be configured manually. The media gateway number one used as a
reference
Rack 1: Media Gateway Large
Position Type
0 GD
1 UAI8
2 PRA T2
3 SLI8
4 BRA 4

2004
Rack 2: Media Gateway Large ( Expansion of rack 1)

Position Type
0 MEX
1 MIX 2/4/4
Rack 3: ACT 14
Position Type
3 UA32
4 Z24
5 BPRA2
9 PCM2
10 INTIP
4.2 RELEASE
SYSTEME RELEASE: OmniPCX Enterprise Software R5.1
Ask your Contact Manager to know the exact Release Number (e.g. E2.502.2g)
Release: _____________
Static Patch: __________
Dynamic Patch: ______
4.3 IP Addressing Plan

IP Network LAN addressing: 10.SC.x.0 (Sub Net Mask: 255.255.255.0)
CS IP Address: 10.SC.x.1
GD IP Address: 10.SC.x.11
PC IP Address: 10.SC.x.10
INTIP address: 10.SC.x.30
Gateway IP address: 10.SC.x.254
SC = Classroom number
X = Node number

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5. DIALLING PLAN
Country Code:;US0
5.1 Installation Number

The installation number is 2SC43 xxxx
The station are based on a 4-digit plan.
The supplementary number is x008.
5.2 Numbering Plan
5.2.1 Generic numbers (Prefix Plan)

Prefix Prefix Meaning
0 Professional TG With Overlapping
3X000 Station
3X001 Station
3X010 Station
3X011 Station
3X100 Station
3X101 Station
3X110 Station
3X111 Station
3X200 Station
3X201 Station
3X210 Station
3X211 Station
400 Set In/Out of service
401 Recordable Voice Guides
402 Park Call/Retrieve
403 Accounting/Chargeback Readout
404 Associated Direct. No. modif.
405 Password modification
406 Redial last number
407 Night service answering
408 Adjust Display Visibility
409 Secret/Identity
41 Forward cancellation
42 Do not disturb
43 Voice Mail Access
44 Cancel auto. callback on busy
45 Lock
46 Access Callback list
470 Access to waiting call

2004

471 Business account code
472 Message deposit
473 Paging call answer
474 Language
480 Sta. group entry
481 Sta. group exit
482 Switch off Message LED
483 Mask remote identity
484 Cancel Remote forward
485 Overfl.busy to assoc.set
486 Overf.busy/no answer to assoc.set
487 Conversation Recording
490 Ubiquity Mobile Programming
495 Ubiquity
500 Last Caller Callback
501 Remote forward
502 Overfl.on no answer to associate
503 Cancel Overfl.to associate
504 Protect. against barge-in & beeps
505 Substitution
506 Wake-up/appointment reminder
507 Cancel Wake-up
508 Forward cancel.by destinat.
509 Meet-me Conference
51 Immediate forward
52 Immediate forward on busy
53 Forward on no answer
54 Forward on busy or no answer
55 Direct call pickup
56 Group call pickup
570 Voice Mail Deposit
580 Tone test
581 Personal directory Programming
582 Personal Directory Use
583 Force Set Type Identification
584 Suite Wake-up
585 Suite Wake-up Cancel
586 Suite Do Not Disturb
587 Room status management
588 Mini-bar
589 Direct Paging Call
599 Professional trunk seize
9 Attendant Call
* DTMF end-to-end dialing

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13

#0X0 Professional trunk seize
A3X008 Physical Attendant set No.
A3X018 Physical Attd Group No.
5.2.2 Stations:
Directory number Fonction Name Position Type
3x000 Sets UA3x000 Nx Rack 1- Board UAI8 (1-1-0) 4035
3x010 Sets PS3x010 Nx Rack 1- Board SLI8 (1-3-0) Analog
3x100 Sets UA3x100 Nx Rack 2- Board MIX (2-1-32) 4035
3x110 Sets PS3x110 Nx Rack 2- Board MIX (2-1-64) Analog
3x200 Sets UA3x200 Nx Rack 3- Board UA32 (3-3-0) 4035
3x210 Sets PS3x210 Nx Rack 3- Board Z24 (3-4-0) Analog
A3x008 Attendant Rack 1- Board UAI8 (1-1-7) 4035

2004
6. INCOMING CALL
6.1 Direct Incoming call
All the UA Sets have the Direct Dialling Inward Facility.
The analogue sets can not be called directly but can be reached through the Attendant transfer.
The numbering plan descriptor (NPD) number 15 will be used for outbound and inbound DID translation:
Name: Public Outgoing
Calling Numbering Plan Identification: Unknown
Called Numbering Plan Indentification: Unknown
Authorize personal calling number use: No
Installation number source: Entity Source
Default number source: Entity Source
Caller DID identifier: 0 (Incoming Call)
Calling DID identifier: 0(Outbound Call)
DID translator: 0
First external number: x000
First internal number: 3x000
Range size: 50
Unique internal number: No
In case of failure, entity information (Installation Nb 02CL0 and Supplementary Installation Nb x008 will be
used)
6.2 Incoming calls to the main number

The main number will be the « entity #1 call » prefix 3x008 in order to be able to make a difference
between day and night mode.
Here is the required management for the Call Distribution Table of the entity 1
6.2.1 Day mode

On day Mode (when at least one attendant is present)
Routing #1: A3x018 (Attendant Group)
Overflow Routing Number: 3x010
6.2.2 Night Mode

6.2.3 Internal General Attendant Call

When an internal user wants to reach an attendant, the prefix 9 is dialed.
This prefix must rout the call to the Call Distribution Table of the user's entity.

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7. OUTBOUND CALL
7.1 Direct Outbound Calls

In a first Step, professional Trunk Group seizure must be used (no ARS)
Resources of the system:
ISDN Trunk Group:
Id: x0 T0
Id: x2 T2
Board: PRA-E1 (Rack 1, Board Position 2, Access 0) for T2
Board: BRA 4 (Rack 1, Board Position 4, Access 0) for T0
Trunk Group Seizure: #0X0 for T0
Baring: Yes
7.2 Area definition for barring

The dialling DISCRIMINATOR 0 (Public) has to be used.
area 3 : international calls: 00;
area 2: National calls: 03;04;
area 1: local calls + emergency calls: 01;02;
(See User Profile to know which area is allowed)
8. IP –PCX CONFIGURATION
Object of this section is to define the different profiles which will be used for the . Each user will
be define by the following parameters:
Set type
Programmable key profile
Phone Facilities COS
External access COS
Voice Mail COS
8.1 User name & first name

The first name is defined on 8 characters in capital letters and contains the site name.
The last name is defined on 12 characters in capital letters and contains the function.
Example:
Last Name: PRINCIPAL
First Name: CIMARRON
Display: PRINCIPAL CIMARRON

2004
8.2 Sets Profile
8.2.1 Basic digital sets (4020)
Call by name allowed
Programming /
Display mode
Personal directory
Programmable keys
See below the profile
Secret / Intercom
Transfer
Loudspeaker Message
End
Hands Free
Key 1 Not Assigned Key 2 Not Assigned

Key 7 Redial Memory Key 8 ISDN
Key 9 Immediate Forward Key 10 Three Party Conference
Key 12 Manual Hold Key 15 Transfer
8.2.2 Advanced digital sets (4035)
Soft Keys
Navigator
Mute
Loudspeaker
Loudspeaker
Programmable keys
See below
Hands free End Depending of the profile

2004
17
Key 1 Key 2 Key 13 Key 14

Key 9 Key 10 Key 21 Key 22 ISDN
Key 11 Key 12 Key 23 Redial Key 24 Redial Memory
8.2.2.1 Attendant or equivalent

Call
Call Presentation
Key 1 Key 2 Key 13 Presentation Key 14 Plugged/Unplugged
other calls
common hold
8.3 Class of services
8.3.1 Phone facilities

0 1 5 10
Rights / Forward to External Number X X X
Rights / Protected again interception
Rights / Protected against set intrude X X X
Rights / Protected against all intrudes X X X
Rights / Protected against forwarding
Rights / Protection against beep X X X
Rights / Protect against Call Announcement X X X
Rights / Follow External Forwarding
Rights / Not Receive Mini Mail
Set Features / Substitution X X X
Set Features / Password Modification X X X X
Set Features / Padlock X X X X
Set Features / Do Not Disturb X X
Set Features / No Ringing
Local Services / Meet me conference
Local Services / Voice mail consultation
Local Services / Recording conversation
By Pass on Do Not Disturb: Allowed X X
Intrusion: Allowed X X X
Three party conference: Allowed X X X X
All users belong to to Tel. Features COS 0 by default

2004
8.3.2 Class of Service for External Access
8.3.2.1 Numbering area

8.3.2.2 Class Of Access (Public and Private)
Public Access (without PIN Code) Private Access (With PIN)

Local + Emergency
International
International
National
National
Local
COS 0 X X X X X X
COS 1 X X X X X
COS 2 X X X X
All users belong to Public Class of Service 2 by default
8.3.2.3 Private Access
PIN Code length: 5 digits (PIN Code must be unique in a network , they’re broadcasted)
Profile private call: 0

Use PIN YES
Use code check NO
Call type Normal
Public Network Cat. -1
To do a private call, user have to dial: Private Access Prefix ( #8 ) + PIN Code (5digits) + External Number
Restrictions:
On private call, call transfer is not allowed.
On attendant console or attendant set, private call is not allowed.

2004
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2004
Alcatel University NOTES
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Alcatel University – https://www.businesspartner.alcatel.com
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Starting & Stopping the System

Transmission or copying of this document is not permitted without prior written authorization. 1
OBJECTIVE:
◆ Describe how to stop and start the system
Alcatel OmniPCX Enterprise – Starting & Stopping the System

Ref. ENTP0402P05TEUS Issue 01
23
System startup
Cabinet switch over
The Call Server and the processing unit boards must be

switched OFF
The interface boards must be in the slot defined in

the «site file»
Switch the power on
Connect the PC Com port to the Alcatel OmniPCX:

V24


24
Terminal startup
Run the terminal emulation on the P.C.


25
Terminal settings
Setup the terminal emulation on the P.C.


26
Terminal settings


27
Terminal settings


28
CPU-
CPU-CS startup
Switch on the Call Server
Start up of the Call Server until the following system

message appears:
No problem with compatibilities
➨ Waiting time before viewing the message: between 5 or 10

minutes according to the Call Server type.


29
System stopping
Stopping the Call Server (= system stopping)
It is sometimes required to stop the Call Server.
The Call Server operating system is derived from Linux.

Directly switching off the Call Server may cause some
disturbance to the software.
It is mandatory to stop the system applications before

switching off.


30
Stopping the system by swinst
To stop the Call Server
Console Login: mtcl

Password: mtcl
(1)xa00000> swinst, then choice: 1 - Easy menu
ALCATEL BUSINESS SYSTEMS

FACILITIES Easy menu Installation FACILITIES 2.0.3
1 Easy start
2 DECT registration
3 Save database
4 Restore database
5 Database re-init
6 Save OPS files
7 Restore OPS
8 Stop the telephone
9 Start the telephone
10 Set new internet address
11 Stop the system
Q Go back to previous menu
Your choice [1..11, Q] ? 11

The system is halted

Power down
Any key to reboot
It is then possible to:
- switch the CPU-CS off and unplug it from the back-panel
- restart the CPU-CS by pressing any key

31
System reset
Rebooting the Call Server
2 reasons to reboot the Call Server:

➨ to take some management into account
➨ to stop the telephone application
When Call Server restarts, it can run:

➨ with telephone application: normal status of the Call Server
➨ without telephone application: sometimes necessary to
restore the database, create a new database, ...


32
8. Restarting the system with telephone application
To reboot the Call Server with telephone application
Console Login: mtcl

Password: mtcl
(1)xa00000> swinst, and then 1 - Easy menu

1 Easy start
2 DECT registration
3 Save database
4 Restore database
5 Database re-init
6 Save OPS files
7 Restore OPS
11 Stop the system


33
Restarting the system without telephone application
To reboot the CPU without telephone application
Console Login: mtcl

Password: mtcl
(1)xa00000> swinst, and then 1 - Easy menu

1 Easy start
2 DECT registration
3 Save database
4 Restore database
5 Database re-init
6 Save OPS files
7 Restore OPS
11 Stop the system


34
Coupler

OBJECTIVE:
◆ Use the maintenance tool to check the interfaces boards status
Alcatel OmniPCX Enterprise – Coupler

Ref. ENTP0401M01TEUS Issue 01
35
Coupler maintenance
Access to the maintenance web Tool
To access to the maintenance Web Tool, the URL used is:

▼ http or https://IP@ of the Call Server main/wtool/html/tools.html
▼ The account used to access to the tool is: mtcl

https is used if SSL security is implemented on the call server

36
Coupler maintenance
Main menu
When you are connected on the Web maintenance tool,

the following menu will be shown on the screen
➨ On this screen you can view general information concerning
the system
▼ CPU name,IP address,Node number,Network number,Software
release etc..


37
Coupler maintenance
Coupler maintenance menu
For the coupler maintenance , you can select « Board

hardware status » in the menu
➨ It possible to select one board when you click on the board
number

In this example we can see that all couplers of Crystal 1 are in service except the board in position 3 (SLI8(Z))

38
Coupler maintenance
Coupler maintenance menu
Example of board status

➨ In this example we can see that the UAI_8 coupler is
correctly started
➨ The SLI_8 is out of service,you have to check if the board is

present and correctly plugged in the rack


39

40
System Start up
HANDS-ON EXERCISES
OBJECTIVE:
- To learn how to check the correct start-up of the system
MANAGEMENT:
1. Realize and check the system cabling

1.1. Connect the PC COM1 port on the Communication Server V24 port.
1.2. Check the different users connection on the interfaces in the racks according to the
information in the site file.
1.3. Switch on the communication server.
2. Check the system start up

2.1. Check the messages display on the PC screen.
2.2. Wait about 5 minutes the telephone application start up.
2.3. Check with the « Web Tool » the couplers start up.
2.4. Do some tests on the telephone users
Issue 01 REF. ENTP0402H01TEUS.doc HO.1

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System Start up
HO.2 REF. ENTP0402H01TEUS.doc Issue 01

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System accounts

OBJECTIVE:
◆ Describe the different accounts used on the system
Alcatel OmniPCX Enterprise – System accounts

Ref. ENTP0495P05US Issue 01
45
System accounts
What is an account?
➨ An account is used to protect and to secure accesses to the

system by using a login and a password
➨ The main accounts are:
▼ root
▼ mtcl
▼ swinst


46
System accounts
Why three different accounts?
➨ Each account has some specific rights on the system
▼ root is the “superuser” of the system(1)

✦ Default password: letacla
▼ mtcl is used for management and “technician” maintenance (2)

✦ Default password: mtcl
▼ swinst is used for maintenance(3)

✦ Default password: SoftInst

(1) Used for the expert maintenance, software downloading, etc…

(2) Used for the management tools (mgr, expert tool)
(3) used for the patch downloading, save and restore database, etc…

47

48
System accounts
PROCEDURE
System accounts
OBJECTIVE
- To learn how to make a connection with: root, mtcl and swinst accounts
REFERENCE
- System Documentation CD-ROM:
- I-learning:
OVERVIEW
Three mains accounts are used to manage and to maintenance the system, each one have some
specifics rights , the root account is used for the expert maintenance, mtcl account is used for
management of the database and technician’s maintenance and the last one , swinst, is used for
the management of the system like software downloading, save and restore database, OPS , etc …
Note: To disconnect enter “exit” for mtcl and root accounts and press “q” to leave swinst
Issue 01 REF. ENTP0495CO1TEUS C.1

49
System accounts
PROCEDURE
1. “root” account
1.1 Under the login prompt

On the call server
Entry root
Action Press “Enter”
Entry letacla
Result Linux Mandrake for eMediate release 7.2 (Odyssey) for i486
Kernel 2.4.1-ll-dhs3 on an i486 / ttyS0
xa000001 login: root
Password: letacla
Last login: Mon Jan 31 14:39:14 on ttyS0
Alcatel OmniPCX Enterprise 6.0
standard installation last performed: 30-Nov-2004 15:26:45
[root@xa000001 /root]#
Remark If you don’t have the “xa000001 login:” press “Enter”
1.2 Under the mtcl account

On the call server
Entry su
Entry letacla
Result (1)xa000001> su
Password: letacla
[root@xa000001 mtcl]#
Remark If you don’t have the “(1)xa000001>” press “Enter”
Note: letacla is the default password, ask the installer to have the new password
C.2 REF. ENTP0495CO1TEUS Issue 01

50
System accounts
2. “mtcl” account
On the call server
Entry mtcl
Entry mtcl
xa000001 login: mtcl
Password: mtcl
Alcatel OmniPCX Enterprise 6.1
standard installation last performed: 30-Nov-2004 15:26:45
# The role of the CPU is MAIN
Application software identity
R6.1-f2.502-0-us-c80s1
Business identification: R6.1
Release:
DELIVERY f2.502
Patch identification: 0
Dynamic patch identification:
Country: us
Cpu: c80s1
ACD VERSION
release: 6
bug_fixing: 0
protocol_id: 86
version_dy_hr_stat: 11
(1)xa000001>
Note: mtcl is the default password, ask the installer to have the new password

51
System accounts
3. “swinst” account
3.1 Under the login prompt

On the call server
Entry swinst
Entry SoftInst
xa000001 login: swinst
Password: SoftInst
FACILITIES Main menu Installation FACILITIES 2.22.0
1 Easy menu
2 Expert menu
Q Exit
Your choice [1..2, Q] ?
3.2 Under the mtcl account

On the call server
Entry swinst
Entry SoftInst
Result (1)xa000001> swinst
Password: SoftInst
1 Easy menu
2 Expert menu
Q Exit
Remark If you don’t have the “(1)xa000001>” press “Enter”

52
System accounts
3.3 Under the root account

On the call server
Entry swinst
Result [root@xa000001 /root]# swinst
1 Easy menu
2 Expert menu
Q Exit
Remark If you don’t have the” [root@xa000001 /root]# “press “Enter”
Remark No password needed!
Note: SoftInst is the default password, ask the installer to have the new password

53
System accounts
4. Check in which account you are logged

On the call server
Remark Under mtcl or root (not for swinst)
Action who
Result [root@xa000001 /root]# who
root ttyS0 Jan 31 16:45 for root
Result (1)xa000001> who
mtcl ttyS0 Jan 31 16:45 for mtcl

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MGR configuration tool

OBJECTIVE:
◆ Describe mgr configuration tool
Alcatel OmniPCX Enterprise – MGR configuration tool

57
What is MGR?
➨ mgr is one of the management tool
➨ Integrated in the Communication Server
➨ Used for the management of the database

▼ Shelves, boards, users, etc…


58
How to access?
➨ By V24 or Ethernet connection(1)
➨ Under the “mtcl” account
➨ By running the command “mgr -l XXX” (2)


59


60
PROCEDURE
OBJECTIVE
- To learn how to access mgr and modify one user parameter
REFERENCE
- System Documentation CD-ROM
- I-learning
OVERVIEW
Become familiar with navigating the system configuration using mgr (manager) application. This
application is contained in the Alcatel OmniPCX enterprise system software. It allows creation,
deletion, and modification of all components and services within the Alcatel OmniPCX enterprise.
Note: Manager (mgr) is a menu application allowing the administrator to create, modify and view
configuration parameters. Only one manager instance should be started at one time.
Issue 01 REF. ENTP0413C01TEUS.doc C.1

61
PROCEDURE
1. Access to MGR
1.1 mgr command

On the call server
Login mtcl
Entry Mgr –l US0 (have to be done only once and stay in this language until a
new change)
Remark -l allows the language selection:
DE0: German for Germany
DE1: German for Austria
IT0: Italian for Italy
NL1: Dutch for Belgium
GEA: Generic English of Alcatel
US0: English for US
FR0: French for France
EN0: English for England
(Have to be done only once and stay in this language until a new
change)
Result
C.2 REF. ENTP0413C01TEUS.doc Issue 01

62
1.1.1 Use of Function Keys
To select a line in a selection menu arrow keys or text strings can be used
To move to the next instance of the text string press CTRL+N
To move to the previous instance of the text string press CTRL+P
To delete a text string press CTRL+K
To confirm input/modification press CTRL+V or F1
To cancel or Return to previous menu press CTRL+C or F2
To refresh the screen press CTRL+W
To access help (context-sensitive) press CTRL+I
To scroll to next or previous page press CTRL+F or CTRL+B
To move cursor to first or last position type CTRL+A or CTRL+E
Quit Manager by using CTRL+C or F2
2. Example of using
On the call server under the mtcl account
Action Launch the command “mgr”
Action Select the “Users” object with the arrows
Result
Action Press “Enter” when “Users” is selected

63
Result
Action Select the “Review/Modify” object with the arrows en press “Enter”
Result
Action When the cursor it’s on “All instances” press “Enter“ and press CTRL+V
or F1 to validate
Result
Action Select the user 31000 and press “Enter”

Result
Action Move the cursor to “Directory First name”, delete and replace it by
“BOND” and press CTRL+V or F1

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Alcatel Expert Tool

OBJECTIVE:
◆ Describe Alcatel Expert tool
Alcatel OmniPCX Enterprise – Alcatel expert tool

67
Alcatel Expert tool
What is Expert tool?
Expert tool is one of the management tool
Integrated in the Communication Server
Used for the Management of the database

➨ Shelves, boards, users, etc…
Used to “Save/Restore” database and/or OPS
It’s a WEB client (connection with https or http) (1) or

“4760i” client (2)
It’s a graphical interface using JRE(3)

(1) Before the R6.1 the connection was only in http

(2) You need to install a software in your PC provides on a CD-ROM or by the CPU
(3) JRE means Java Runtime Environment

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Alcatel Expert tool
How to access?
To the WEB client(1)

➨ By using a browser (Internet Explorer or Netscape)
➨ By the URL: https://IP@ of the CPU(2)
➨ By using the account “mtcl”
To the ”4760i” client(1)

➨ By running the program from “Program Files”
➨ To enter the IP@ of the CPU
➨ By using the account “mtcl”

(1) For the first connection you need to install JRE and the plug-in associated
(2) According to the management it’s possible to use the CPU name and also an http connection

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Alcatel Expert tool


70
Alcatel Expert tool
PROCEDURE
Alcatel Expert Tool
OBJECTIVES
- To learn how to access Alcatel Expert tool, install JRE and the plug-in and connect to the
“Configuration” and “Maintenance “menu
- Example of user modification
REFERENCE
- System Documentation CD-ROM
- I-learning
OVERVIEW
- Become familiar with navigating the system configuration using the Alcatel Expert tool
application. This application is contained in the Alcatel OmniPCX enterprise system software. It
allows creation, deletion, and modification of all components and services within the Alcatel
OmniPCX Enterprise
Note: In R6.1, the connection is using the https and not the http (by default).

71
Alcatel Expert tool
PROCEDURE
1. Access to Alcatel Expert tool – Web client
1.1 Access to the main page

On Internet Explorer or Netscape
Entry IP address of the CPU (e.g. https://10.1.1.1)
Action Press “Enter” or click
Result
Action Click “Yes” to continue

Result

72
Alcatel Expert tool
Action Click “Configuration / save - restore “

Remark The “EasyConfig” is not used, you have the http message 404
Result
1.2 Select the interface’s language

Action
Click somewhere on
Result
Action Select with the cursor the language used on the interface and click

73
Alcatel Expert tool
1.3 Install JRE and the plug-in

Action In the left of the window click on the first “click here”
Result
Action Click “Open” and follow instructions

At the end of the installation of JRE, the computer asks you to restart, click
Remark “NO”, you should restart manually the computer after the installation of the
plug-in
Action In the left of the window click on second “click here”
Result
Action Click “Open” and follow instructions and restart the computer

74
Alcatel Expert tool
2. Access to Alcatel Expert Tool client

Note: You receive the Alcatel Expert Tool client in the CD provided with the system or you can
download it from the Call Server itself.
2.1 How to find the Alcatel Expert Tool client on the Call Server?
Under Internet Explorer or Netscape
Action Enter the next URL: https://IP@ of the CPU/nmc/client/
Note: You can use also the http and/or the name of Call Server if the
management is done
Result
Action Make right click on “Clt4760i.EXE”, select Save Target As…. and select a place
where you want to save it
2.2 Installation
On the computer
Action Double click on the file called “Clt4760i.EXE”
Result

75
Alcatel Expert tool
Action Extract the files in a folder (created by yourself e.g. c:/4760i)

Result
Action Double click on setup.exe

Result
Action Select the installation’s language and click OK

Result

76
Alcatel Expert tool
Action Click “Yes” to accept

Result
Action Enter the IP address of the Call Server (e.g. 10.1.1.1) and click “Next”
Note: It’s possible to change the IP address when you launch the Alcatel
Expert Tool client
Result

77
Alcatel Expert tool
Action Click “Next” to continue

Result
Action Click “Finish” to validate the installation

78
Alcatel Expert tool
3. Using of the Alcatel Expert tool
3.1 Web client
Note: You are connected to the main page
3.1.1 Save and restore
Note: You are going to see how to save the database from the Call Server disk to the PC
Action
Click on the maintenance button

Result
Action Enter mtcl for the user name and the password associated and click ”OK”

79
Alcatel Expert tool
Result
Action Click on “PCX Backup”

Result

80
Alcatel Expert tool
Action Select the data that you want to backup (e.g. “MAO, voice guides, and
accounts”) and click

Result
Remark Now the database is saved on your PC in one specific folder
The path “C:\Documents and Settings\Administrator\Bureau\” is now the path

by default where the database is saved. The path “pabx\10.1.1.1\fev 7,2005”
is automatically created by Alcatel Expert Tool.

81
Alcatel Expert tool
3.1.2 Configuration
Action
Click on the configuration button

Result
Action Enter “mtcl” for the User Name and the password associated and click “OK”
Result

82
Alcatel Expert tool
Action If you want to see the complete tree, click on the little symbol just one time
Result
Remark If this window appear to the screen press “OK”

83
Alcatel Expert tool
3.2 Alcatel Expert Tool client
3.2.1 Save and restore

On the computer
Action
Click on , select “Programs”, “OXE 4760i Client” and “Launch Save-
Restore”
Result Identical to the web client
3.2.2 Configuration
On the computer
Action
Click on , select “Programs”, “OXE 4760i Client” and “Launch
Configuration”
Remark Identical to the web client

84
Alcatel Expert tool
4. Example of using
Note: You are connected on the Alcatel Expert tool
Note: You should change the directory first name

On the Alcatel Expert tool (Web client)
Action Double click on the object called “Users” or make one click on in front of
“Users”
Result
You can see two users on the left part

Action Select the first one (JEAN BOND)

85
Alcatel Expert tool
Result
In the right part you can see details about this user
Action Double click on the field where the name “BOND” is
Result

86
Alcatel Expert tool
Action Enter a new name (e.g. TUTU)

Result
Action
Click the to validate the modification

87
Alcatel Expert tool

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User modification
HANDS-ON EXERCISES
OBJECTIVE:
- To learn how to modify some users parameters
MANAGEMENT:
1. Modify the directory name and directory first name of 3x000 user
1.1. Directory name: Smith
1.2. Directory first name: John
1.3. Check that the modification has been take into account by calling another user from this
set.
2. Reverse the equipments of 3x000 and 3x001 users

2.1. Write down the 3x000 and 3x001 equipment number
2.1.1. User 3x000
- Shelf address:
- Board address:
- Equipment address:
2.1.2. User 3x001
- Shelf address:
- Board address:
- Equipment address:
2.2. Allocate the following equipment parameters:
2.2.1. User 3x000
- Shelf address: 255
- Board address: 255
- Equipment address:255

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User modification
2.2.2. User 3x001

- Shelf address: 255
- Board address: 255
- Equipment address:255
2.2.3. What is the result on the 2 telephone sets?
2.3. Allocate the 3x000 user previous equipment to 3x001 user and the 3x001 user previous
equipment to 3x000 user
2.3.1. What is the result on the 2 telephone sets?
3. Access to phone book

3.1. Give the right to users 3x000 and 3x001 to access to phone book
3.1.1. Parameters to manage in the users data:
- IAK internal keyboard: French
- Call by name & mini message: Yes
3.1.2. Test the call by name facility.

92
Users

OBJECTIVE:
◆ Use the maintenance Web tool to check the users status
Alcatel OmniPCX Enterprise – Users

93
Users maintenance
To access to the maintenance Web Tool, the URL used is:

▼ http or https://IP@ of the Call Server main/wtool/html/tools.html
▼ The account used to access to the tool is: mtcl


94
Users maintenance
Main menu

the system
release etc..


95
Users maintenance
Users maintenance menu
For users maintenance, select « Subscriber status » in the

menu
➨ It is possible to select one user by entering its telephone
directory number in the following window. To validate you
have to click on « Submit »


96
Users maintenance
Example of one user

In this example the user 31001 is connected on the Rack 1 UAI8 plug 2 (Terminal 1,Logic Number 1).
The set is 4020 set type (Terminal Type: UA_LE),the set is in sevice.
The set doesn’t have voice mail mailbox (Type mevo: NO_MEVO),it doesn’t belong to a hunting group (PBX group number: none), its
calls are not forwarded (Forward type: NO_FORWARDING).

97
Users maintenance
Example of one out of order user

In this case the set is a 4035T set type (Terminal Type:UA_MR2),it is out of service (Terminal State: OUT OF SERVICE).
It is necessary to check the connection between the set and the equipment.

98
Users maintenance
Example of one user in communication

In this example the user 31000 is connected to user 31001 (DEMI-COM INFORMATION, Partner direc: 31001)

99

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ALCATEL UNIVERSITY
CUSTOMER SITE FILE (CPU Crystal)
DETAILLED SPECIFICATION
FOR IPC STARTER CORE COURSE

2004
103
This document used for the LAB, is based on the template used by the Professional services team.
It allows you the customer configuration that has to be deployed according to numbering plan,
phone facilities, external call configuration …
The objective is to used the same documentation model during the training lab, then the
participant can act as if she/he was on site
Notice
The information contained in this document is subject to change without notice.
ALCATEL MAKES NO WARRANTY OF ANY KIND WITH REGEARD TO THIS MATERIAL, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Alcatel shall not be liable for errors contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this material.
Alcatel assumes no responsibility for the use or reliability of interconnected equipment that is not furnished
by Alcatel.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced or translated to another program language without
prior written consent of Alcatel.
The information contained herein has been prepared by Alcatel, solely for use by Alcatel employees, agents
and customers. Dissemination of the information and/or concepts contained herein to other parties is
prohibited without Alcatel prior written consent.
Materials in the Student Guide are intended for training purposes

only.
Due to variations in hardware configurations and software versions, it is not possible for the training
materials to match exactly every customer’s equipment. Although this student guide may be structured for
the most current release, it is applicable to previous releases.
The training materials are intended to be a representative sample, not an exhaustive reference source. For
specific system information, refer to the equipment manuals shipped with the system.

2004
TABLE OF CONTENTS
1. PRELIMINARY ......................................................................................................... 5
1.1 Object...............................................................................................................................................5
1.2 Contact .............................................................................................................................................5
2. Language ............................................................................................................... 5
3. Date and time display format ................................................................................. 5
4. SYSTEM OVERVIEW ................................................................................................ 6

4.1 TOPOLOGY OF EACH NODE............................................................................................................6
4.1.1 Call Server.......................................................................................................................................... 6
4.1.2 Media Gateway .................................................................................................................................. 6
4.2 RELEASE............................................................................................................................................7
4.3 IP Addressing Plan............................................................................................................................7
5. DIALLING PLAN ...................................................................................................... 8

5.1 Installation Number .........................................................................................................................8
5.2 Numbering Plan ...............................................................................................................................8
5.2.1 Generic numbers (Prefix Plan) ............................................................................................................. 8
5.2.2 Stations: ........................................................................................................................................... 10
6. INCOMING CALL.................................................................................................. 11
6.1 Direct Incoming call........................................................................................................................11
6.2 Incoming calls to the main number ................................................................................................11
6.2.1 Day mode ........................................................................................................................................ 11
6.2.2 Night Mode ...................................................................................................................................... 11
6.2.3 Internal General Attendant Call......................................................................................................... 11
7. Outbound call ...................................................................................................... 12

7.1 Direct Outbound Calls....................................................................................................................12
7.2 Area definition for barring .............................................................................................................12

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8. IP –PCX CONFIGURATION.................................................................................... 13
8.1 User name & first name .................................................................................................................13
8.2 Sets Profile......................................................................................................................................13
8.2.1 Basic digital sets (4020) .................................................................................................................... 13
8.2.2 Advanced digital sets (4035) ............................................................................................................. 14
8.2.2.1 Attendant or equivalent ................................................................................................................ 14
8.3 Class of services .............................................................................................................................15
8.3.1 Phone facilities.................................................................................................................................. 15
8.3.2 Class of Service for External Access.................................................................................................... 15
8.3.2.1 Numbering area .......................................................................................................................... 15
8.3.2.2 Class Of Access (Public and Private).............................................................................................. 16
8.3.2.3 Private Access .............................................................................................................................. 16

2004
1. PRELIMINARY
1.1 Object
From the architecture define by pre sales and customer needs, this document reviews all details and
configuration choices to ensure a smooth implementation on site.
1.2 Contact
Consider your instructor as the Contact of this Project. Do not hesitate to ask him/her details if needed.
2. LANGUAGE
All the OmniPCX will be installed with only one language: US
3. DATE AND TIME DISPLAY FORMAT

All the OmniPCX will use the English format.
mm/dd/yy hh:mm Am or pm

2004
107
4. SYSTEM OVERVIEW
4.1 Topology of each node
IP
Network
Rack 1
3X100 3X101
ISDN
3X110 3X111 Network
Rack 2
31200 3X201
3X210 3X211
Rack 0
3X000 3X001
3X010 3X011
4.1.1 Call Server

Type: Call Server: CPU 6,CPU 7 or CPU 5_3
Duplication used
4.1.2 Media Gateway
The media gateway (GD) has to be configured manually. The media gateway number one used as a
reference
Rack 1: Media Gateway Large

Position Type
0 GD
1 UAI8
2 PRA T2
3 SLI8
4 BRA 4

2004
Rack 2: Media Gateway Large ( Expansion of rack 1)

Position Type
0 MEX
1 MIX 2/4/4
Rack 0: ACT 14
Position Type
3 UA32
4 Z24
5 BPRA2
6 CPU6,CPU 7 or CPU5_3
9 PCM2
11 INTIP
4.2 RELEASE
SYSTEME RELEASE: OmniPCX Enterprise Software R5.1
Ask your Contact Manager to know the exact Release Number (e.g. E2.502.2g)
Release: _____________
Static Patch: __________
Dynamic Patch: ______
4.3 IP Addressing Plan

IP Network LAN addressing: 10.SC.x.0 (Sub Net Mask: 255.255.255.0)
CS IP Address: 10.SC.x.1
GD IP Address: 10.SC.x.11
PC IP Address: 10.SC.x.10
INTIP address: 10.SC.x.30
Gateway IP address: 10.SC.x.254
SC = Classroom number
X = Node number

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5. DIALLING PLAN
Country Code:;US0
5.1 Installation Number

The installation number is 2SC43 xxxx
The station are based on a 4-digit plan.
The supplementary number is x008.
5.2 Numbering Plan
5.2.1 Generic numbers (Prefix Plan)

0 Professional TG With Overlapping
3X000 Station
3X001 Station
3X010 Station
3X011 Station
3X100 Station
3X101 Station
3X110 Station
3X111 Station
3X200 Station
3X201 Station
3X210 Station
3X211 Station
400 Set In/Out of service
401 Recordable Voice Guides
402 Park Call/Retrieve
403 Accounting/Chargeback Readout
404 Associated Direct. No. modif.
405 Password modification
406 Redial last number
407 Night service answering
408 Adjust Display Visibility
409 Secret/Identity
41 Forward cancellation
42 Do not disturb
43 Voice Mail Access
44 Cancel auto. callback on busy
45 Lock
46 Access Callback list
470 Access to waiting call

2004

471 Business account code
472 Message deposit
473 Paging call answer
474 Language
480 Sta. group entry
481 Sta. group exit
482 Switch off Message LED
483 Mask remote identity
484 Cancel Remote forward
485 Overfl.busy to assoc.set
486 Overf.busy/no answer to assoc.set
487 Conversation Recording
490 Ubiquity Mobile Programming
495 Ubiquity
500 Last Caller Callback
501 Remote forward
502 Overfl.on no answer to associate
503 Cancel Overfl.to associate
504 Protect. against barge-in & beeps
505 Substitution
506 Wake-up/appointment reminder
507 Cancel Wake-up
508 Forward cancel.by destinat.
509 Meet-me Conference
51 Immediate forward
52 Immediate forward on busy
53 Forward on no answer
54 Forward on busy or no answer
55 Direct call pickup
56 Group call pickup
570 Voice Mail Deposit
580 Tone test
581 Personal directory Programming
582 Personal Directory Use
583 Force Set Type Identification
584 Suite Wake-up
585 Suite Wake-up Cancel
586 Suite Do Not Disturb
587 Room status management
588 Mini-bar
589 Direct Paging Call
599 Professional trunk seize
9 Attendant Call
* DTMF end-to-end dialing

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A3X008 Physical Attendant set No.
A3X018 Physical Attd Group No.
5.2.2 Stations:
Directory number Fonction Name Position Type
A3x008 Attendant Rack 1- Board UAI8 (1-1-7) 4035

2004
6. INCOMING CALL
6.1 Direct Incoming call
All the UA Sets have the Direct Dialling Inward Facility.
The analogue sets can not be called directly but can be reached through the Attendant transfer.
The numbering plan descriptor (NPD) number 15 will be used for outbound and inbound DID translation:
Name: Public Outgoing
Calling Numbering Plan Identification: Unknown
Called Numbering Plan Indentification: Unknown
Authorize personal calling number use: No
Installation number source: Entity Source
Default number source: Entity Source
Caller DID identifier: 0 (Incoming Call)
Calling DID identifier: 0(Outbound Call)
DID translator: 0
First external number: x000
First internal number: 3x000
Range size: 50
Unique internal number: No
In case of failure, entity information (Installation Nb 02CL0 and Supplementary Installation Nb x008 will be
used)
6.2 Incoming calls to the main number

The main number will be the « entity #1 call » prefix 3x008 in order to be able to make a difference
between day and night mode.
Here is the required management for the Call Distribution Table of the entity 1
6.2.1 Day mode

On day Mode (when at least one attendant is present)
Routing #1: A3x018 (Attendant Group)
6.2.2 Night Mode

6.2.3 Internal General Attendant Call

When an internal user wants to reach an attendant, the prefix 9 is dialled.
This prefix must rout the call to the Call Distribution Table of the user's entity.

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7. OUTBOUND CALL
7.1 Direct Outbound Calls

In a first Step, professional Trunk Group seizure must be used (no ARS)
Resources of the system:
ISDN Trunk Group:
Id: x0 T0
Id: x2 T2
Board: BPRA 2 (Rack 0, Board Position 5, Access 0) for T2
Board: BPRA 2 (Rack 0, Board Position 5, Access 1) for T0
Baring: Yes
7.2 Area definition for barring

The dialing DISCRIMINATOR 0 (Public) has to be used.

2004
8. IP –PCX CONFIGURATION
Object of this section is to define the different profiles which will be used for the . Each user will
be define by the following parameters:
Set type
Programmable key profile
Phone Facilities COS
External access COS
Voice Mail COS
8.1 User name & first name

The first name is defined on 8 characters in capital letters and contains the site name.
The last name is defined on 12 characters in capital letters and contains the function.
Example:
Last Name: PRINCIPAL
First Name: CIMARRON
Display: PRINCIPAL CIMARRON
8.2 Sets Profile
8.2.1 Basic digital sets (4020)
Programming
/ Display
mode
Personal Programmable
directory keys
See below the
profile
Secret /
Intercom
Transfer
Loudspeaker Message
End
Hands Free

Key 7 Redial Memory Key 8 ISDN
Key 9 Immediate Forward Key 10 Three Party Conference
Key 12 Manual Hold Key 15 Transfer

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8.2.2 Advanced digital sets (4035)
Soft Keys
Navigator
Mute
Loudspeaker
Loudspeaker
Programmable keys
See below
Hands free End Depending of the profile

8.2.2.1 Attendant or equivalent

Key 1 Call Presentation other calls Key 2 Key 13 Call Presentation common hold Key 14 Plugged/Unplugged

2004
8.3 Class of services
8.3.1 Phone facilities

0 1 5 10
Rights / Forward to External Number X X X
Rights / Protected again interception
Rights / Protected against set intrude X X X
Rights / Protected against all intrudes X X X
Rights / Protected against forwarding
Rights / Protection against beep X X X
Rights / Protect against Call Announcement X X X
Rights / Follow External Forwarding
Rights / Not Receive Mini Mail
Set Features / Substitution X X X
Set Features / Password Modification X X X X
Set Features / Padlock X X X X
Set Features / Do Not Disturb X X
Set Features / No Ringing
Local Services / Meet me conference
Local Services / Voice mail consultation
Local Services / Recording conversation
By Pass on Do Not Disturb: Allowed X X
Intrusion: Allowed X X X
Three party conference: Allowed X X X X
All users belong to to Tel. Features COS 0 by default
8.3.2 Class of Service for External Access
8.3.2.1 Numbering area


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8.3.2.2 Class Of Access (Public and Private)
Public Access (without PIN Code)

Local + Emergency Private Access (With PIN)
International
International
National
National
Local
COS 0 X X X X X X
COS 1 X X X X X
COS 2 X X X X
All users belong to Public Class of Service 2 by default
8.3.2.3 Private Access
PIN Code length: 5 digits (PIN Code must be unique in a network , they’re broadcasted)
Profile private call: 0
• Use PIN YES
• Use code check NO
• Call type Normal
• Public Network Cat. -1
To do a private call, user have to dial: Private Access Prefix ( #8 ) + PIN Code (5digits) + External Number
Restrictions:
On private call, call transfer is not allowed.
On attendant console or attendant set, private call is not allowed.

2004
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Prefix Plan

OBJECTIVE:
◆ Describe Prefix Plan
Alcatel OmniPCX Enterprise – Prefix Plan

121
Prefix plan
Definition
Number which is dialed to realize a telephone feature (at

dial tone or voice guide)
Dial 0
Management in data base

attendant call?
call an another set?
Number: 0 Corresponds to
call outside correspondent?
Programming call forward?
.......

After hearing the dial tone or a voice guide
Example of a voice guide:

«Your calls are forwarded, you can make a call. To cancel the forwarding, dial ..»
«Dial the number of destination set»

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Prefix plan
Definition
A prefix defines one, and only one, telephone feature
It is 8 digits long (0 to 9, A, B, C, D, #, *)
User directory numbers are prefixes
A prefix can be used with a time out (T)

➨ Allows use of prefixes beginning with the same digits and
having different formats
▼ 3T: attendant call
▼ 35674: call from Mr. X ’s extension

after a time out (N° 23) the Alcatel OmniPCX Enterprise translates the number
3T, allows dialling of: - 3 (system emits 3 after managed time out),
- any number beginning with 3 (Uninterrupted dialling after the 3;
This allows the dialling plan to be extended

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Prefix plan
Definition
To define a prefix, you must complete 2 or 3 fields

depending on the feature:
➨ Prefix number
➨ Prefix meaning
➨ Prefix information (only for some prefixes)


124
Suffix Plan

OBJECTIVE:
◆ Describe Suffix Plan
Alcatel OmniPCX Enterprise – Suffix Plan

125
Suffix plan
Definition
Number dialed during:

A call, at a tone (other than the dial tone) or a voice guide
Call server
dial 2
to make a dual call
public network

Numbers dialed during a conversation or on busy signal or on a voice guide
example of voice guide: «You can request an automatic call-back by dialing ...»
«You can request call break in by dialing ... or call-back by dialing ...»

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Suffix plan
Definition
A suffix defines one, and only one, telephone feature
It is 8 digits long (0 to 9, A, B, C, D, #, *)

List of available suffixes:

2-way
3-way Conference call
call break in
Call back if no answer or busy
Hold on busy
Page on loudspeaker
Call forced on loudspeaker
dual-call
Request for paging
Account suffix
Transparent decimal dialling
Transparent Q23 dialling
Malicious call
Voice message store
Checking on wait
Consulting voice mail
User may make use of each suffix depending on his set ’s telephone feature categories

127

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Numbering plan

OBJECTIVE:
◆ Edit the numbering plan
Alcatel OmniPCX Enterprise – Numbering plan

Ref. ENTP0420C01TEUS Issue 01
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Numbering plan
Numbering plan edition
Under « mtcl » account the command « ednump » can be

used to print out the numbering plan
101)xa001001> ednump
==========================
enter criteria or command:dir
==========================
1 - dir -> Directory_number
==========================
enter criteria or command:mean
==========================
1 - dir -> Directory_number
2 - mean -> Meaning
==========================
enter criteria or command:go
==========================
Query launched !

ednump attributes
dir -> corresponds to directory number or a prefix
mean -> corresponds to the meaning of the prefix
The command go is used to launch the edition

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Numbering plan
Result of « ednump » command

10/02/05 EDNUMP V. 4.00 Page: 1
+-----------------+----------------------------------------------------------+
|dir |mean |
+-----------------+----------------------------------------------------------+
|0 |Prof_Trk_grp_without_s_addr |
|31000:31001 |Station |
|31009 |Station |
|31010:31011 |Station |
|31100:31101 |Station |
|31110:31111 |Station |
|31200:31201 |Station |
|31210:31211 |Station |
|400 |Set_In/Out_of_service |
|401 |Recordable_Voice_Guides |
|402 |Park_Call/Retrieve |
|403 |Charging_meter_readout |
|404 |Associated_Set_No_Modif |
|405 |Password_modification |
|406 |Redial_last_number |
|407 |Night_service_answering |
|408 |Contrast_programmation |
+-----------------+----------------------------------------------------------+
10/02/05 EDNUMP V. 4.00 Page: 2
h/Help q/Quit, Lines 1-23/100 (0%)

Prefix meaning:
Prof_Trk_grp_without_s_addr -> Professional trunk group seize
Station ->Telephone user
Set_In/Out_of_service -> User equipment can be put into service or out of order by using this prefix
Recordable_Voice_Guides -> It is possible to customize the system voice guide by using this prefix
Park_Call/Retrieve ->It is possible to park an external call by using this prefix
Charging_meter_readout ->One user can read its own metering counter by using this prefix
Associated_Set_No_Modif -> One user can modify its associated number by using this prefix
Password_modification -> One user can modify its own password by using this prefix
Redial_last_number ->One user can used this prefix to re-dial the last number
Night_service_answering -> One user can answer to a night service call
Contrast_programmation ->This prefix is used to manage the UA set display contrast
Etc..

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Numbering plan
Edition using the 4760 tool

➨ Path: /Translator/Numbering Plan

In this example the prefix #010 is used to seize the trunk group 10 (10 corresponds to the information field)

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Trunk groups

OBJECTIVE:
◆ Use the maintenance tool to check the trunk group status
Alcatel OmniPCX Enterprise – Trunk Groups

135
Trunk Group maintenance
To access to the maintenance Web Tool, the URL used

is:http or https://IP@ of the Call Server
main/wtool/html/tools.html
➨ The account used to access to the tool is: mtcl


136
Main menu

the system
release etc..


137
Trunk Group maintenance menu
For trunk group maintenance select « Trunk group status »

in the menu.
➨ It is possible to select one trunk group by clicking in the
« Location » column on the line of the trunk group to
visualize.

The information « Type » corresponds to the trunk group type:

Trunk group 10 -> Type T0
Trunk group 12 -> Type T2
The prefix seize of the trunk group corresponds to the information« Prefix »
#010 for the trunk group 10
#012 for the trunk group 12

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Trunk group example

➨ In this example the trunk group has 30 B channels.
▼ Channel 1 to 15 and 17 to31
▼ Channel 16 is reserved for signaling
➨ The channel with green color are free.
➨ The channel 1 (color: deep pink) is used for an incoming
call.
➨ The channel 2 (color: light pink) is used for an outgoing
call.


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Example of trunk group out of service

➨ All the channel appear in grey color
➨ In this case it is necessary to check the connection between

the interface and the public carrier
➨ In case of T2 connection it is possible to check the alarm on
the T2 interface.
Alarm NOS: No signal

on the line


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System Messages

OBJECTIVE:
◆ Describe the system message fields
Alcatel OmniPCX Enterprise – System Messages

143
System Messages
The system messages can be
displayed in real time on the console port
stored in the CPU hard disk
sent to the “Alarm” application on the OmniVista 4760
sent to the RMA (Remote Maintenance Access)


144
System Messages
Incident severity levels
0: undetermined: no assessment of system

▼ degradation
1: critical: compulsory immediate correction

▼ high degradation
2: major: urgent correction

▼ average degradation
3: minor: correction recommended

▼ slight degradation
4: warning: analysis recommended

▼ possible degradation
5: clear: analysis recommended

▼ put services back into operation
6: unknown

Example of management:
path: Applications / Incident manager
RMA: YES
Display severity: Major
Storage severity: Clear
Network severity: Clear

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Each file contains a maximum of 2000 (first or last) incidents before or after CPU reset. System Messages
There are 2 buffers per file. Backup on hard disk
The first buffer contains the 500 oldest messages since the last shutdown.
Incidents saved as files
The second buffer contains the 1500 newest messages before the next shutdown. Files
on hard disk counter 1 counter.txt
counter 2
To read the messages 1
stored on the disk: inc-3.txt
▼ incvisu , with the option: 2
✦ -1: before the last reset
✦ -2: before the last reset but one 3
inc-2.txt
✦ -3: before the last reset but two
✦ -r: oldest to newest 4
✦ -t x: the x last messages
✦ -s “abc”: messages that 5
contain the string “abc” inc-1.txt
6
7
inc.txt
8

Structure of files counter.txt, inc.txt, inc-1.txt, inc-2.txt, inc-3.txt:
reset 1 reset 2 reset 3 reset 4 Now

1 2 3 4 5 6 7 8
time
Incident incvisu -3 incvisu -2 incvisu -1 incvisu
command
X
X+1
The file counter.txt is explained below:

 counter indicating number
of incidents for each level
of severity
 counter indicating number
of incidents for each
incident
The files inc.txt, inc-1.txt, inc-2.txt, inc-3.txt, counter.txt are located in the /usr4/incid directory

146
System Messages
System message fields
dd / mm / yy hh: mn: ss M | c / pc / t / eqt | =s: mini = label

 information
text
incident number
degree of severity
port number
0
board slot
crystal number
M: incident from main CPU
S : incident from stand-by CPU
I : incident from local CPU whose role has not
yet been defined
time of incident (hh=hour, mn=minute, ss=second)
date of incident (dd=day, mm=month, yy=year)

Example:
07/07/98 16:25:08 000030M | 00/04/0/000 | = 4: 2113 = establishment attempt level 2 T2

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Maintenance commands
To stop the incident print-out in real time on the system

terminal screen
➨ incout -2
To start the incident print-out in real time on the system

terminal screen
➨ incout -3
To view the incident counters

➨ inccpt
To reset incident and counters

➨ increset

example:
07/07/98 16:25:08 000030M | 00/04/0/000 | = 4: 2113 = establishment attempt level 2 T2

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System messages edition
HANDS-ON EXERCISES
OBJECTIVE:
- To learn how to edit the system messages
MANAGEMENT:
1. Stop the real time incident output
2. Edit the number of stored incidents by severity level
3. Edit the incidents stored before and after the last reset
4. Edit the last 10 incidents
5. Edit all incidents with 2113 number

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Database backup and restore

OBJECTIVE:
◆ Describe the backup of the database with swinst
Alcatel OmniPCX Enterprise – Database back up and restore

153
Overview
To protect the customer’s database against

➨ The system crash
➨ Mistakes made on the database itself
To recover the customer’s database after

➨ An empty database creation
➨ A software downloading


154
Overview
After any objects modification or creation (1)

➨ Use swinst account to backup
On the system there is also an automatic backup everyday

at 5:45 AM by default
All of this backup’s files are stored on the CPU’s hard disk
To copy the backups on your PC, you should make a FTP

connection(2)

(1) An object is an element of the database (e.g. users, boards, etc…)

(2) for the FTP connection you could use the Expert Tool or one FTP client

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Database save & restore
PROCEDURE
OBJECTIVE
- To learn how to save and restore the database via swinst
OVERVIEW
Save the database in the /usr4/BACKUP/IMMED using the swinst menu and download the database
in a specific Directory (e.g.: BACKUP) of your PC by FTP.

157
PROCEDURE
1. Maintenance
1.1 Save the database
1.1.1 Save the database on the CPU

On the call server
Login mtcl
Command swinst
Select 2 Expert menu
4 Backup & restore operation
1 Immediate backup operation
1 Immediate backup on cpu disk
1 Backup mao, voice guides and accounting data
Entry Your choice => 1
Action Your choice => press ENTER
Press ENTER
Press Q as many times as needed to exit from swinst menu
1.1.2 Transfer the database from the OmniPCX Enterprise to your pc

On the PC
Action Start / Run… on the field Open enter “cmd”
Create a specific folder to save your database (eg: backup)
command C:/> cd backup
Remark:
All files will be saved on this folder
command C:/backup>ftp 155.132.1.1
Result Connected to 155.132.1.1.
220 xa0001001 FTP server (Version wu-2.6.1(1) Wed Feb 28
15:50:32
Entry User (155.132.1.1: (none)): mtcl
331 Password required for mtcl.
Password: mtcl
Result 230 User mtcl logged in.

158
Remark:
Use the ftp connection to save OPS files on your PC (155.132.1.1 = cpu IP@)
Use the mtcl login and pass for the ftp connection
command ftp> bin
Result 200 Type set to I.
Remark:
The command “bin” is used to transfer the data in binaries and not in ASCII
command ftp> cd /usr4/BACKUP/IMMED
Result 250 CWD command successful.
Remark:
Go to this specific folder to get the database file
command ftp> get mao-acc
ftp>quit
2. Clean immediate backups on CPU disk

On the call server
Login mtcl
Command swinst
3 Restore operation
3 Clean immediate backups on the cpu disk
1 clean mao, voice guides and accounting data
Action Press Q as many times as needed to exit from swinst menu

159
3. Restore the database from your pc to the OmniPCX Enterprise
3.1 Send the backup file by ftp in /usr4/BACKUP/IMMED Directory

On the PC
Action Start / Run… on the field Open enter “cmd”
Remarks:
Select the folder where is your mao-acc file.
command C:/> cd backup
command C:/backup>ftp 155.132.1.1
Result Connected to 155.132.1.1.
220 xa0001001 FTP server (Version wu-2.6.1(1) Wed Feb 28
15:50:32
Entry User (155.132.1.1: (none)) : mtcl
331 Password required for mtcl.
Password: mtcl
Result 230 User mtcl logged in.
Remark :
Use the ftp connection to restore mao-acc file on your PC (155.132.1.1 = cpu
IP@)
Use the mtcl login and pass for the ftp connection
command ftp> bin
Result 200 Type set to I.
Remark :
The command “bin” is used to transfer the data in binaries and not in ASCII
command ftp> cd /usr4/BACKUP/IMMED
Result 250 CWD command successful.
Remark :
Go to this specific folder to send the database file
command ftp> put mao-acc
ftp>quit

160
3.2 Stop the phone application

On the call server
Login mtcl
Command swinst
Select 1 Easy menu
Entry Please confirm to stop the telephone: y
xa001001 login:
3.3 Restore from CPU-CS disk the database

On the call server
Login mtcl
Command swinst
3 Restore operation
1 Restore from cpu disk
1 Restore from IMMEDIATE backup
1 Restore mao, voice guides and accounting data
Entry Confirm your action: y
Do you wish to secure the restoration: y
Remarks:
If you choose this option, you save the actual database before restoring the
new one. Like this, if there is a problem during the restoration, you can come
back.
Entry Do you wish to clean the archive: y
Remarks:
This option is used to suppress the archive which contains the previous
database, the archive created to secure the restoration
Action Press ENTER
Press Q as many times as needed to exit from swinst menu

161
3.4 Restart the phone application

On the call server
Login mtcl
Command swinst
Select 1 Easy menu
Entry Please confirm to start the telephone: y

162
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Alcatel OmniPCX Enterprise

Technical Training offer

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

represents training courses involved in ACSE certification

represents training courses involved in ACFE certification

I=xh C=xd V=xd

I = x h stands for Individual learning, in hours

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

OMNIMESSAGE 4635 EXPERT: GET AUTONOMY

HOTEL / HEALTHCARE: RUN BUSINESS

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

Learning Solutions Catalog 2006 All rights reserved © 2006, Alcatel

REFERENCE ENTPTE400US DELIVERY LANGUAGE English (course material in English)

6 hours Virtual self-paced training on the computer (5 hours before c-learning)

2 days Traditional classroom or practical sessions with tutorials (TAP LAB)

Tutored virtual training sessions accessible via an internet connection

MAXIMUM NUMBER OF PARTICIPANTS 12

At the end of the course, the participant will be able to:

REQUIRED TECHNICAL CONFIGURATION

Phase 1: i-learning 5 hours

Phase 2: c-learning 2 days

Phase 3: 1-learning 1 hour

ISSUE DATE ISSUE DATE

File reference: ENTPTE400US

CORE CURRICULUM AND CATALOG PROGRAM DESCRIPTION

1. Customer Site File (CPU CS)

2. Start / Stop the system & Couplers Maintenance

3. Access to the accounts

4. MGR & User modification

5. Alcatel Expert tool

6. User modification & maintenance

Issue 02 REF. ENTPTE400US 0.1

7. Customer Site File (CPU Crystal)

10. System Messages

11. Database save

0.2 REF. ENTPTE400US Issue 02

SECTION CHAPTER PAGE DESCRIPTION OF THE ERROR

Issue 02 REF. ENTPTE400US 0.3

0.4 REF. ENTPTE400US Issue 02

CUSTOMER SITE FILE (CPU-CS)

FOR IPC STARTER CORE COURSE

Document reference Issue Date Author

Materials in the Student Guide are intended for training purposes

Document reference Issue Date Author

3. DATE AND TIME DISPLAY FORMAT ......................................................................... 5

4. SYSTEM OVERVIEW ................................................................................................ 6

5. DIALLING PLAN ...................................................................................................... 8

7. Outbound call ...................................................................................................... 12

Document reference Issue Date Author

Document reference Issue Date Author

3. DATE AND TIME DISPLAY FORMAT

Document reference Issue Date Author

4.1 TOPOLOGY OF EACH NODE

4.1.1 Call Server

4.1.2 Media Gateway