Whatsapp Login: Identify, Authenticate, Engage Customers Using Whatsapp, Without Sending Otps
Whatsapp Login: Identify, Authenticate, Engage Customers Using Whatsapp, Without Sending Otps
Whatsapp Login: Identify, Authenticate, Engage Customers Using Whatsapp, Without Sending Otps
2 How it works
3 Getting started
Why OTPless
1
Why businesses depend on WhatsApp
2B 64% 68%
people use WhatsApp every of WhatsApp users agreed that of WhatsApp users agreed that
month WhatsApp fostered a personal WhatsApp is the easiest way to
connection to businesses connect with a business
Source: “Motivations and Mindsets in Messaging” by Sentient Decision Science (Facebook-commissioned study of 8,157 people who use Messenger, WhatsApp and/or Instagram Direct
on a daily basis), ages 18+ in the US, UK, BR and IN, June 2018.
Offer
WhatsApp Login
to customers
WhatsApp Login helps small businesses verify
users, generate leads, and convert leads into
customers.
Security
• More Secure
• Simple, 2-tap user
experience
• High NPS
OTP vs OTPless L
User Experience
H
OTP
• Low Conversion
• Less Secure
• Bad User Experience
• Low NPS
L
15% Increase in customer satisfaction or
net promoter score
2
Two ways to use WhatsApp Login
Sign-up Sign-in
Signp
When customers are creating a When customers are
new account or interacting for the coming back to access their
first time existing account
OTPless is compliant as per
RBI KYC Master Directions, 2016
OTPless functions as a Possession Factor (i.e., something that the
end-customer has), in a similar way as the OTP does;
OTPless is more secure than the prevailing system of 2FA-OTP
Method; and
OTPless also satisfies the condition of being ‘dynamic’ and
‘non-replicable’ prescribed under the DPSC Directions.
Sign in Error
Operational Flow
Wordpress Sites
Shopify Store
Subscription Pages
Increasing conversion by 25% with a
seamless login solution
25% $1.05Mn
Increase in Login Realized savings in
Conversion acquisition costs.
“We were looking for a more secure and user friendly 'Login with Phone
Number' solution when we found OTPless' 'Login with WhatsApp' button.
This, not only gave us the peace of mind with the user initiated 2FA login
solution but also gave us a 25% increased conversion rate.”
—Ankur Jain, Chief Product Officer, BharatPe
23% 95%
Increase in Login Decrease in account
conversion fraud
“Integrating with OTPless was seamless. Our tech team could do it with
minimal efforts. And, ever since it has gone live, our login drop offs and
duplicate accounts have seen a sharp drop. I would recommend OTPless
to anyone looking to improve their users' login experience.”
—Sachin Gupta, Co-Founder, Probo
Signup Signin
3
Go live in minutes
1 2 3
less intrusive, easy, simple secured, end to end encrypted User initiated, consensual,
personalized and
meaningful
Satyam Nathani Tanmay Sagar
[email protected] [email protected]
+91 9899038845 +91 8826868928
Thank you
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