Eaton FERRUPS Userguide
Eaton FERRUPS Userguide
Eaton FERRUPS Userguide
® ®
Eaton FERRUPS
Rack Mount UPS
User's Guide
Powerware Series
® ®
Eaton FERRUPS
Rack Mount UPS
User's Guide
Class A EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES‐003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel
brouilleur du Canada.
Eaton reserves the right to change specifications without prior notice. Eaton, Powerware, FERRUPS, and
CheckUPS are registered trademarks and EnviroCom is a trademark of Eaton Corporation or its
subsidiaries and affiliates. Microsoft and Windows are registered trademarks of Microsoft Corporation.
HyperTerminal is a registered trademark of Hilgraeve. TeleVideo is a registered trademark of TeleVideo,
Inc. WYSE is a registered trademark of WYSE Technology Inc. All other trademarks are property of their
respective companies.
ECopyright 1997–2010 Eaton Corporaton, Raleigh, NC, USA. All rights reserved. No part of this document
may be reproduced in any way without the express written approval of Eaton Corporation.
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 UPS Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Identifying Your UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Startup for FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPSs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Startup for the FER/QFER 4.3–7 kVA UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Changing Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Entering Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Displaying and Changing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Locking and Unlocking the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Automatic System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Logic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Inverter Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
UPS Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Extended Power Outages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Software Suite CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting a Terminal or Computer to the RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Entering Commands from a Terminal or Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remote Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remote Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Bypass Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Environmental Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
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TABLE OF CONTENTS
ii Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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Chapter 1 Introduction
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INTRODUCTION
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Chapter 2 Safety Warnings
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by
AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS
inside the UPS.
WARNING
S This UPS contains its own energy source (batteries). The output receptacles may carry
live voltage even when the UPS is not connected to an AC supply.
S Do not remove or unplug the input cord when the UPS is turned on. This removes the
safety ground from the UPS and the equipment connected to the UPS.
S To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity
controlled, indoor environment, free of conductive contaminants. Ambient temperature
must not exceed 40°C (104°F). Do not operate near water or excessive humidity (95%
max).
S To comply with international standards and wiring regulations, the total equipment
connected to the output of this UPS must not have an earth leakage current greater than
1.5 milliamperes.
CAUTION
S Batteries can present a risk of electrical shock or burn from high short-circuit current.
Observe proper precautions. Servicing should be performed by qualified service
personnel knowledgeable of batteries and required precautions. Keep unauthorized
personnel away from batteries.
S Proper disposal of batteries is required. Refer to your local codes for disposal
requirements.
S Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
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SAFETY WARNINGS
Sikkerhedsanvisninger
VIGTIGE SIKKERHEDSANVISNINGER
GEM DISSE ANVISNINGER
Denne manual indeholder vigtige instruktioner, som skal følges under installation og
vedligeholdelse af UPS'en og batterierne. Læs venligst alle instruktioner inden betjening af
udstyret og gem denne manual mhp. fremtidige opslag.
FARE
Denne UPS indeholder LIVSFARLIG HØJSPÆNDING. Alle reparationer og vedligeholdelse bør
kun udføres af en AUTORISERET SERVICETEKNIKER. Ingen af UPS'ens indvendige dele kan
repareres af brugeren.
ADVARSEL!
S Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan lede
strøm, selv når UPS'en ikke er tilsat en AC-energikilde.
S Netledningen må ikke fjernes og stikket må ikke trækkes ud, mens UPS'en er tændt.
Dette fjerner sikkerhedsjorden fra UPS'en og fra det udstyr, der er sat til.
S Installér denne UPS i et temperatur- og fugtighedskontrolleret indendørsmiljø, frit for
ledende forureningsstoffer for at formindske risikoen for brand og elektrisk stød.
Rumtemperaturen må ikke overstige 40°C. UPS'en bør ikke betjenes nær vand eller høj
fugtighed (maksimalt 95%).
S I overensstemmelse med internationale normer og bestemmelser for el-installation må
det udstyr, der er forbundet til udgangen af denne UPS, tilsammen ikke overskride en
jordafdelingsspænding på mere end 1,5 milliampere.
ADVARSEL
S Batterierne kan give risiko for elektrisk stød eller brandsår forårsaget af høj
kortslutningsstrøm. Overhold gældende forsigtighedsregler. Servicering skal udføres af
kvalificeret servicepersonale med kendskab til batterier og gældende forsigtighedsregler.
Hold uautoriseret personale væk fra batterierne.
S Korrekt bortskaffelse af batterier er påkrævet. Overhold gældende lokale regler for
bortskaffelsesprocedurer.
S Skaf dig aldrig af med batterierne ved at brænde dem. Batterierne kan eksplodere ved
åben ild.
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SAFETY WARNINGS
Belangrijke Veiligheidsinstructies
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
BEWAAR DEZE INSTRUCTIES
Deze handleiding bevat belangrijke instructies die u dient te volgen tijdens de installatie en
het onderhoud van de UPS en de accu's. Lees alle instructies voordat u de apparatuur in
bedrijf neemt en bewaar deze handleiding als naslagwerk.
GEVAAR
Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparaties en
onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden uitgevoerd.
Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER kunnen worden
GEREPAREERD.
WAARSCHUWING
S Deze UPS bevat zijn eigen energiebron (batterijen). De uitgangsaansluitingen kunnen
onder spanning staan wanneer de UPS niet op een wisselstroom voeding is aangesloten.
S Verwijder de ingangsnoer niet of haal de stekker van de ingangsnoer er niet uit terwijl de
UPS aan staat. Hierdoor zou de UPS en uw aangesloten apparatuur geen
aardebeveiliging meer hebben.
S Teneinde de kans op brand of elektrische schok te verminderen dient deze UPS in een
gebouw met temperatuur‐ en vochtigheidregeling te worden geïnstalleerd, waar geen
geleidende verontreinigingen aanwezig zijn. De omgevingstemperatuur mag 40°C niet
overschrijden. Niet gebruiken in de buurt van water of bij zeer hoge vochtigheid (max.
95%).
S Om aan de internationale normen en bedradingsvoorschriften te voldoen mag de gehele
apparatuur die op de uitgang van deze UPS is aangesloten, geen aardlekstroom van
meer dan 1,5 milliampère hebben.
OPGELET
S Batterijen leveren gevaar op voor elektrische schokken en kunnen brandwonden
veroorzaken door een grote kortsluitstroom. Neem de juiste voorzorgsmaatregelen in
acht. Het onderhoud moet worden uitgevoerd door bevoegde onderhoudsmonteurs die
verstand hebben van accu's en op de hoogte zijn van de vereiste voorzorgsmaatregelen.
Houd onbevoegden uit de buurt van de accu's.
S De batterijen moeten op de juiste wijze worden opgeruimd. Raadpleeg hiervoor uw
plaatselijke voorschriften.
S Nooit batterijen in het vuur gooien. De batterijen kunnen ontploffen.
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SAFETY WARNINGS
Tarkeita Turvaohjeita
VAARA
Tämä UPS sisältää HENGENVAARALLISIA JÄNNITTEITÄ. Kaikki korjaukset ja huollot on
jätettävä VAIN VALTUUTETUN HUOLTOHENKILÖN TOIMEKSI. UPS ei sisällä MITÄÄN
KÄYTTÄJÄN HUOLLETTAVIA OSIA.
VAROITUS
S Tämä UPS sisältää oman energialähteen (akuston). Ulostuloliittimissä voi olla jännite,
kun UPS ei ole liitettynä verkkojännitteeseen.
S Älä poista tai irrota sisääntulojohtoa, kun UPS on kytkettynä. Tämä poistaa
turvamaadoituksen UPS-laitteesta ja siihen liitetystä laitteistosta.
S Vähentääksesi tulipalon ja sähköiskun vaaraa asenna tämä UPS sisätiloihin,
joissa lämpötila ja kosteus on säädettävissä ja joissa ei ole virtaa johtavia
epäpuhtauksia. Ympäristön lämpötila ei saa ylittää 40 °C. Älä käytä lähellä vettä ja vältä
kosteita tiloja (95 % maksimi).
S Kansainväliset normit ja johdotusmääräykset vaativat, että kaikkien tämän UPS-laitteen
ulostulokytkentöjen yhteinen maavuotovirta ei ylitä 1,5 milliampeeria (mA).
VARO
S Akut voivat aiheuttaa sähköiskun tai palovammojen vaaran johtuen suuresta
oikosulkuvirrasta. Noudata kaikkia asianmukaisia varotoimia. Laitteen saa huoltaa vain
ammattitaitoinen huoltohenkilökunta, joka tuntee akut ja niihin liittyvät varotoimet. Älä
päästä valtuuttamatonta henkilöstöä lähelle akkuja.
S Akusto täytyy hävittää säädösten mukaisella tavalla. Noudata paikallisia määräyksiä.
S Älä koskaan heitä akkuja tuleen. Ne voivat räjähtää.
6 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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SAFETY WARNINGS
Consignes de sécurité
DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de
réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ.
AUCUNE PIÈCE RÉPARABLE PAR L'UTILISATEUR ne se trouve dans l'onduleur.
AVERTISSEMENT!
S Cet onduleur renferme sa propre source d'énergie (batteries). Les prises de sortie
peuvent être sous tension même lorsque l'onduleur n'est pas branché sur le secteur.
S Ne pas retirer le cordon d'alimentation lorsque l'onduleur est sous tension sous peine de
supprimer la mise à la terre de l'onduleur et du matériel connecté.
S Pour réduire les risques d'incendie et de décharge électrique, installer l'onduleur
uniquement à l'intérieur, dans un lieu dépourvu de matériaux conducteurs, où la
température et l'humidité ambiantes sont contrôlées. La température ambiante ne doit
pas dépasser 40 °C. Ne pas utiliser à proximité d'eau ou dans une atmosphère
excessivement humide (95 % maximum).
S Afin d'être conforme aux normes et règlements internationaux de câblage, le courant de
fuite à la terre de la totalité du matériel branché sur la sortie de l'onduleur ne doit pas
dépasser 1,5 mA.
ATTENTION!
S Les batteries peuvent présenter un risque de choc électrique ou de brûlure provenant
d'un courant de court-circuit haute intensité. Observez les précautions appropriées.
L'entretien doit être réalisé par du personnel qualifié connaissant bien les batteries et
les précautions nécessaires. N'autorisez aucun personnel non qualifié à manipuler les
batteries.
S Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements
en vigueur dans votre localité.
S Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire
exploser.
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SAFETY WARNINGS
Sicherheitswarnungen
WICHTIGE SICHERHEITSANWEISUNGEN
AUFBEWAREN
Dieses Handbuch enthält wichtige Anweisungen, die Sie während der Installation und
Wartung des USV (Unterbrechungsfreies Stromversorgungssystem) und der Batterien
befolgen müssen. Bitte lesen Sie alle Anweisungen des Handbuches bevor sie mit dem
Gerät arbeiten. Bewaren Sie das Handbuch zum Nachlesen auf.
WARNUNG
Die USV führt lebensgefährliche Spannungen. Alle Reparatur- und Wartungsarbeiten sollten
nur von Kundendienstfachleuten durchgeführt werden. Die USV enthält keine vom Benutzer
zu wartenden Komponenten.
ACHTUNG
S Diese USV ist mit einer eigenen Energiequelle (Batterie) ausgestattet. An den
Ausgangssteckdosen kann auch dann Spannung anliegen, wenn die USV nicht an einer
Wechselspannungsquelle angeschlossen ist.
S Das Eingangskabel nicht entfernen oder abziehen, während die USV eingeschaltet ist,
weil hierdurch die Sicherheitserdung von der USV und den daran angeschlossenen
Geräten entfernt wird.
S Um die Brand‐ oder Elektroschockgefahr zu verringern, diese USV nur in Gebäuden mit
kontrollierter Temperatur und Luftfeuchtigkeit installieren, in denen keine leitenden
Schmutzstoffen vorhanden sind. Die Umgebungstemperatur darf 40°C nicht übersteigen.
Die USV nicht in der Nähe von Wasser oder in extrem hoher Luftfeuchtigkeit (max. 95 %)
betreiben.
S Um internationale Normen und Verdrahtungsvorschriften zu erfüllen, dürfen die an den
Ausgang dieser USV angeschlossenen Geräte zusammen einen Erdschlußstrom von
insgesamt 1,5 Milliampere nicht überschreiten.
VORSICHT!
S Batterien können das Risiko eines elektrischen Schlags bergen oder durch hohen
Kurzschlussstrom in Brand geraten. Die richtigen Vorsichtsmaßnahmen beachten. Die
Wartung muss von qualifiziertem Wartungspersonal durchgeführt werden, das im
Umgang mit Batterien geübt ist und über gute Kenntnisse der erforderlichen
Vorsichtsmaßnahmen verfügt. Nicht autorisiertes Personal von Batterien fern halten.
S Die Batterien müssen ordnungsgemäß entsorgt werden. Hierbei sind die örtlichen
Bestimmungen zu beachten.
S Batterien niemals verbrennen, da sie explodieren können.
8 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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SAFETY WARNINGS
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Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 9
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SAFETY WARNINGS
Avvisi di sicurezza
PERICOLO
La TENSIONE contenuta in questo gruppo statico di continuità è LETALE. Tutte le operazioni
di riparazione e di manutenzione devono essere effettuate ESCLUSIVAMENTE DA
PERSONALE TECNICO AUTORIZZATO. All'interno del gruppo statico di continuità NON vi
sono PARTI RIPARABILI DALL'UTENTE.
AVVERTENZA
S Questo gruppo statico di continuità contiene una fonte di energia autonoma (le batterie).
Le prese di uscita possono condurre tensione energizzata quando il gruppo statico di
continuità non è collegato con una fonte di alimentazione a corrente alternata.
S Non rimuovere nè scollegare il cavo di ingresso quando il gruppo statico di continuità è
acceso poichè in tal modo si disattiverebbe il collegamento a terra di sicurezza del
gruppo statico di continuità e dell'apparecchiatura ad esso collegata.
S Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico di
continuità in un ambiente interno a temperatura ed umidità controllata, privo di agenti
contaminanti conduttivi. La temperatura ambiente non deve superare i 40°C. Non
utilizzare l'unità in prossimità di acqua o in presenza di umidità eccessiva (95% max).
S Per conformità con gli standard internazionali e con le norme in merito al cablaggio, tutta
l'apparecchiatura collegata con l'uscita del gruppo statico di continuità non deve avere
una corrente di dispersione di terra superiore a 1,5 milliampere.
ATTENZIONE
S Le batterie possono comportare un rischio di scossa elettrica o di ustione in seguito a
un'elevata corrente di corto circuito. Osservare le dovute precauzioni. L'assistenza deve
essere eseguita da personale qualificato esperto di batterie e delle necessarie
precauzioni. Tenere il personale non autorizzato lontano dalle batterie.
S Le batterie devono essere smaltite in modo corretto. Per i requisiti di smaltimento fare
riferimento alle disposizioni locali.
S Non gettare mai le batterie nel fuoco poichè potrebbero esplodere se esposte alle
fiamme.
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SAFETY WARNINGS
Viktig Sikkerhetsinformasion
VIKTIGE SIKKERHETSINSTRUKSJONER
GJEM DISSE INSTRUKSJONENE
Denne håndboken inneholder viktige instruksjoner som du bør overholde ved montering og
vedlikehold av UPS-enheten og batteriene. Les alle instruksjoner før utstyret tas i bruk, og
gjem håndboken til fremtidig referanse.
FARLIG
Denne UPS'en inneholder LIVSFARLIGE SPENNINGER. All reparasjon og service må kun
utføres av AUTORISERT SERVICEPERSONALE. BRUKERE KAN IKKE UTFØRE SERVICE PÅ
NOEN AV DELENE i UPS'en.
FARLIG
S Denne UPS'en har en egen energikilde (batterier). Stikkontaktene kan være strømførende
selv om UPS'en ikke er tilsluttet en vekselstrømforsyning.
S Strømforsyningskabelen må ikke fjernes eller trekkes ut når UPS'en er på, slik at ikke
sikkerhetsjordingen fjernes fra UPS'en og det utstyret som er forbundet med den.
S For å redusere fare for brann eller elektriske støt, bør denne UPS'en installeres i et
innendørs miljø med kontrollert temperatur og luftfuktighet som er fritt for ledende,
forurensende stoffer. Romtemperaturen må ikke overskride 40°C. Den må ikke brukes i
nærheten av vann eller ved meget høy luftfuktighet (95% maks.).
S Alt utstyr som er forbundet med utgangen av denne UPS'en må ikke ha en sterkere total
lekkasjestrøm enn 1,5 milliampere for å være i overensstemmelse med internasjonale
standarder og forkablingsbestemmelser.
FORSIKTIG
S Batterier kan utgjøre en fare for elektrisk støt eller brannsår pga. høy kortsluttingsstrøm.
Treff passende forholdsregler. Service bør utføres av kvalifisert servicepersonale med
kjennskap til batterier og nødvendige forholdsregler. Hold uautorisert personale borte fra
batteriene.
S Batterier må fjernes på korrekt måte. Se lokale forskrifter vedrørende krav om fjerning av
batterier.
S Kast aldri batterier i flammer, da de kan eksplodere, hvis de utsettes for åpen ild.
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SAFETY WARNINGS
Regulamentos de Segurança
CUIDADO
A UPS contém VOLTAGEM MORTAL. Todos os reparos e assistência técnica devem ser
executados SOMENTE POR PESSOAL DA ASSISTÊNCIA TÉCNICA AUTORIZADO. Não há
nenhuma PEÇA QUE POSSA SER REPARADA PELO USUÁRIO dentro da UPS.
ADVERTÊNCIA
S Esta UPS contém sua própria fonte de energia (baterias). Os receptáculos de saída
podem conter voltagem ativa quando a UPS não se encontra conectada a uma fonte de
alimentação de corrente alternada.
S Não remova ou desconecte o cabo de entrada quando a UPS estiver ligada. Isto
removerá o aterramento de segurança da UPS e do equipamento conectado.
S Para reduzir o risco de incêndios ou choques elétricos, instale a UPS em ambiente
interno com temperatura e umidade controladas e livres de contaminadores condutíveis.
A temperatura ambiente não deve exceder 40°C. Não opere próximo a água ou em
umidade excessiva (máx: 95%).
S Para estar de acordo com os padrões internacionais e os regulamentos de fiação, o
equipamento total conectado à saída desta UPS não deve ter uma corrente de fuga à
terra maior que 1,5 miliampères.
PERIGO
S As baterias podem oferecer risco de choque elétrico ou queimadura, ocasionados por
alta tensão com possibilidade de curto-circuito. Tome as precauções adequadas. A
manutenção deve ser realizada por pessoal qualificado, com conhecimento sobre
baterias e ciente das precauções exigidas. Mantenha o pessoal não autorizado afastado
das baterias.
S Siga as instruções apropriadas ao desfazer‐se das baterias. Consulte os códigos do local
para maiores informações sobre os regulamentos de descarte de produtos.
S Nunca jogue as baterias no fogo, porque há risco de explosão.
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SAFETY WARNINGS
ÎÏÀÑÍÎ
 äàííîì ÈÁÏ èìåþòñÿ ÑÌÅÐÒÅËÜÍÎ ÎÏÀÑÍÛÅ ÍÀÏÐßÆÅÍÈß. Âñå
ðàáîòû ïî ðåìîíòó è îáñëóæèâàíèþ äîëæíû âûïîëíÿòüñÿ ÒÎËÜÊÎ
ÓÏÎËÍÎÌÎ×ÅÍÍÛÌ ÎÁÑËÓÆÈÂÀÞÙÈÌ ÏÅÐÑÎÍÀËÎÌ. Âíóòðè
ÈÁÏ íåò óçëîâ, ÎÁÑËÓÆÈÂÀÅÌÛÕ ÏÎËÜÇÎÂÀÒÅËÅÌ.
ÏÐÅÄÓÏÐÅÆÄÅÍÈÅ
S Äàííûé ÈÁÏ ñîäåðæèò ñîáñòâåííûå èñòî÷íèêè ýíåðãèè (àêêóìóëÿòîðû).
Íà âûõîäíûõ ðîçåòêàõ ìîæåò èìåòüñÿ íàïðÿæåíèå, äàæå êîãäà ÈÁÏ íå
ïîäêëþ÷åí ê ñåòè ïåðåìåííîãî òîêà.
S Íå îòñîåäèíÿéòå ñåòåâîé øíóð è íå èçâëåêàéòå åãî âèëêó èç ðîçåòêè ïðè
âêëþ÷åííîì ÈÁÏ. Ïðè ýòîì çàùèòíîå çàçåìëåíèå îòêëþ÷àåòñÿ îò ÈÁÏ è
îò îáîðóäîâàíèÿ, ïîäêëþ÷åííîãî ê ÈÏÁ.
S Äëÿ ñíèæåíèÿ îïàñíîñòè ïîæàðà èëè ïîðàæåíèÿ ýëåêòðè÷åñêèì òîêîì
óñòàíàâëèâàéòå ÈÁÏ â çàêðûòîì ïîìåùåíèè ñ êîíòðîëèðóåìûìè
òåìïåðàòóðîé è âëàæíîñòüþ, â êîòîðîì îòñóòñòâóþò ïðîâîäÿùèå
çàãðÿçíÿþùèå âåùåñòâà. Òåìïåðàòóðà îêðóæàþùåãî âîçäóõà íå äîëæíà
ïðåâûøàòü 40°Ñ. Íå ýêñïëóàòèðóéòå óñòðîéñòâî îêîëî âîäû èëè â ìåñòàõ ñ
ïîâûøåííîé âëàæíîñòüþ (ìàêñ. 95%).
S Äëÿ îáåñïå÷åíèÿ ñîáëþäåíèÿ òðåáîâàíèé ìåæäóíàðîäíûõ ñòàíäàðòîâ è
òðåáîâàíèé ê ðàçâîäêå ýëåêòðè÷åñêèõ öåïåé, ñóììàðíàÿ âåëè÷èíà òîêà
óòå÷êè íà çåìëþ âñåãî îáîðóäîâàíèÿ, ïîäêëþ÷åííîãî ê âûõîäó ÈÁÏ, íå
äîëæíà ïðåâûøàòü 1,5 ìèëëèàìïåðà.
ÎÑÒÎÐÎÆÍÎ
S Âûñîêîå íàïðÿæåíèå, âûçâàííîå êîðîòêèì çàìûêàíèåì â áàòàðåå, ìîæåò
ïðèâåñòè ê ïîðàæåíèþ ýëåêòðè÷åñêèì òîêîì èëè îæîãó. Ñîáëþäàéòå
ìåðû ïðåäîñòîðîæíîñòè. Òåõíè÷åñêîå îáñëóæèâàíèå äîëæíî
îñóùåñòâëÿòüñÿ êâàëèôèöèðîâàííûì ïåðñîíàëîì ïî ðàáîòå ñ
èñòî÷íèêàìè ïèòàíèÿ, çíàêîìûì ñ ìåðàìè ïðåäîñòîðîæíîñòè. Íå
äîïóñêàéòå ê ðàáîòå ñ áàòàðåÿìè ïîñòîðîííèõ.
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SAFETY WARNINGS
Advertencias de Seguridad
PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben
ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay
NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE.
ADVERTENCIA
S Este SIE contiene su propia fuente de energía (las baterías). Los receptáculos de salida
pueden transmitir corriente eléctrica aun cuando el SIE no esté conectado a un
suministro de corriente alterna (c.a.).
S No retire o desenchufe el cable de entrada mientras el SIE se encuentre encendido. Esto
suprime la descarga a tierra de seguridad del SIE y de los equipos conectados al SIE.
S Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar
cubierto, con temperatura y humedad controladas, libre de contaminantes conductores.
La temperatura ambiente no debe exceder los 40°C. No trabaje cerca del agua o con
humedad excesiva (95% máximo).
S Para cumplir con los estándares internacionales y las normas de instalación, la totalidad
de los equipos conectados a la salida de este SIE no debe tener una intensidad de
pérdida a tierra superior a los 1,5 miliamperios.
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SAFETY WARNINGS
PRECAUCIÓN
S Las baterías pueden constituir un riesgo de descarga eléctrica o quemaduras por
corriente alta de corto circuito. Adopte las precauciones debidas. Personal calificado de
servicio que conozca de baterías y esté al tanto de las precauciones requeridas debe
darle servicio al equipo. Mantenga al personal no autorizado alejado de las baterías.
S Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales
para conocer los requisitos pertinentes.
S Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a
la llama.
Säkerhetsföreskrifter
VIKTIGA SÄKERHETSFÖRESKRIFTER
SPARA DESSA FÖRESKRIFTER
Den här anvisningen innehåller viktiga instruktioner som du ska följa under installation och
underhåll av UPS-enheten och batterierna. Läs alla instruktioner innan du använder
utrustningen och spara den här anvisningen för framtida referens.
FARA
Denna UPS-enhet innehåller LIVSFARLIG SPÄNNING. ENDAST AUKTORISERAD
SERVICEPERSONAL får utföra reparationer eller service. Det finns inga delar som
ANVÄNDAREN KAN UTFÖRA SERVICE PÅ inuti UPS-enheten.
VARNING
S Denna UPS-enhet har en egen energikälla (batterier). De utgående kontakterna kan vara
strömförande när UPS-enheten inte är ansluten till en växelströmkälla.
S Ta aldrig bort nätsladden när UPS-enheten är påslagen. Detta tar bort skyddsjordningen
från både UPS-enheten och den anslutna utrustningen.
S Minska risken för brand eller elektriska stötar genom att installera denna UPS-enhet
inomhus, där temperatur och luftfuktighet är kontrollerade och där inga ledande
föroreningar förekommer. Omgivande temperatur får ej överstiga 40°C. Använd inte
utrustningen nära vatten eller vid hög luftfuktighet (max 95 %).
S För att överensstämma med internationell standard och installationsföreskrifter får inte
den totala utrustning som anslutits till uttagen på denna UPS-enhet ha läcksström som
överstiger 1,5 milliampere.
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SAFETY WARNINGS
VIKTIGT
S Batterierna kan innebära en risk för elektrisk stöt eller brännskada från kortsluten
starkström. Iakttag lämpliga försiktighetsåtgärder. Service ska utföras av utbildad
servicepersonal med kunskap om batterierna och nödvändiga försiktighetsåtgärder. Håll
ej behörig personal borta från batterierna.
S Batterierna måste avyttras enligt anvisningarna i lokal lagstiftning.
S Använda batterier får aldrig brännas upp. De kan explodera.
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Chapter 3 UPS Startup
FERRUPS Rack Mount UPSs come in different sizes (see Figure 1).
Identify your UPS model and continue to the appropriate startup section.
ÎÎÎÎ
ÎÎÎÎ
ÎÎÎÎ
Figure 1. Identifying the FERRUPS Rack Mount UPS
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UPS STARTUP
Startup for FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPSs
Before starting up the UPS, review the rear panel for your UPS model.
RS-232
Communication
Port
Alarm Silence
Switch
Output
Receptacles
Figure 2. FERRUPS Rack Mount 850 VA–1.4 kVA UPS Rear Panel
RS-232
Communication
Port
Alarm Silence
Switch
Output
Receptacles
To start the FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPS,
use the following steps:
2. For Plug-Receptacle UPSs: Plug the UPS power cord into a power
outlet.
NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.
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UPS STARTUP
NOTE 50-Hz models: do not use the IEC-320 jumper cord supplied with the UPS; this cord
is for plugging the equipment into the UPS output receptacles.
NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.
NOTE If you need to order a UPS power cord, please call your service representative.
4. Use the FERRUPS key to turn the UPS ON/OFF switch to the ON
position.
After a short startup test, the READY indicator flashes for a few
seconds and then remains illuminated. The UPS is ready to supply
output power.
NOTE The UPS and external battery cabinets are shipped with the batteries charged.
However, batteries may lose some of the charge during shipping and storage. You can use
the UPS immediately after unpacking, but it may not provide the full‐rated backup time during
a power failure. Upon initial startup, the UPS may need to operate for 24 hours before the
battery is fully charged and full battery‐backup time is available. If the CHARGING indicator is
illuminated, operate the UPS for 24 hours to fully charge the battery.
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UPS STARTUP
NOTE For 50-Hz models, use the supplied IEC-320 jumper cord to connect your equipment
to the UPS output receptacles.
For Hardwired UPSs: Turn the bypass switch to the UPS position.
NOTE A Remote Control Panel (part number RCK-0007), PC, or terminal is required to
communicate with the UPS.
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UPS STARTUP
Table 1. External Battery Pack Ah Values for 1.8–3.1 kVA UPS Models
Battery Pack Battery Ah
1re 100
2re 150
RS-232
Communication
Port
To start the FER/QFER 4.3–7 kVA UPS, use the following steps:
NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.
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UPS STARTUP
S Close and secure the top panel. Slide the battery cabinet back in
the rack. Reinstall the bolts to secure the front of the battery
cabinet to the rack.
4. Start the UPS on battery power: Use the FERRUPS key to turn
the UPS ON/OFF switch to the ON position. After a brief self-check,
the BATTERY POWER and READY indicators illuminate. The UPS
beeps every 20 seconds, indicating the UPS is running on battery
power. The control panel scrolls this display:
FERRUPS
Mode: Auto
Charger: Off
Beeper: Enabled
NOTE If the ALARM indicator is on, read the alarm message on the control panel display,
turn the UPS ON/OFF and DC switches to the OFF position, and call your service
representative.
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UPS STARTUP
NOTE The UPS and external battery cabinets are shipped with the batteries charged.
However, batteries may lose some of the charge during shipping and storage. You can use
the UPS immediately after unpacking, but it may not provide the full‐rated backup time during
a power failure. Upon initial startup, the UPS may need to operate for 24 hours before the
battery is fully charged and full battery‐backup time is available. If the CHARGING indicator is
illuminated, operate the UPS for 24 hours to fully charge the battery.
NOTE The correct time and date for is needed for the UPS alarm and inverter logs. Reset
the time and date whenever the UPS has been shut down.
Enter the correct time (in 24-hour format). For example, if the time
is 9:30 a.m.:
The date is parameter 10. To set the date, follow these steps:
Enter the correct date (in MMDDYY format). For example, to enter
June 4, 1993:
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UPS STARTUP
Table 2. External Battery Pack Ah Values for 4.3–7 kVA UPS Models
Battery Pack Battery Ah
EBPS4.3R 62
1rd 150
2rd 225
3rd 300
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UPS STARTUP
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Chapter 4 Operation
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OPERATION
AC LINE On The UPS is getting power from the AC input power source.
READY On The UPS is ready to provide battery backup power when needed.
BATTERY POWER On The UPS is providing power from its batteries; it is in the Inverter On mode.
Off The UPS is providing conditioned power from the AC input power source, or the UPS
is off.
Flashing The UPS is testing the inverter as part of the automatic system test (see “Automatic
System Test” on page 33).
ALARM On The UPS is warning you that an alarm exists. If you have not silenced the alarm, the
beep sequence identifies the problem (see “Alarms” on page 61). If you have a
control panel, an alarm message appears on its display.
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OPERATION
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OPERATION
Off Press [CTRL]-[1] The UPS does not provide power to your equipment, but you can still use the
[ENTER] [ENTER]. control panel if battery power is present. The READY indicator is off.
Auto Press [CTRL]-[2] This is the normal operating mode. The UPS conditions AC input power and
[ENTER] [ENTER]. provides the conditioned power to your equipment. The UPS is ready to
switch to battery power if necessary. The AC LINE and READY indicators
should be illuminated.
Line Condition Press [CTRL]-[3] The UPS is conditioning AC input power and providing the conditioned power
[ENTER] [ENTER]. to your equipment, but if there is a brownout or power outage, the UPS does
not switch to battery power. Instead, the UPS shuts down its output until AC
input power is available again. The READY indicator is off when the UPS is in
this mode.
Inverter On Press [CTRL]-[4] The UPS converts battery power to AC power for your equipment. It does not
(on battery) [ENTER] [ENTER]. charge the batteries. The BATTERY POWER indicator is on. The UPS
calculates the run time remaining and sounds an alarm when run time starts
to get low. The READY indicator is off.
Entering Passwords
Before you can change some parameter values, you must enter a
password. You must also enter a password before you enter some of
the commands listed on page 46.
NOTE Some parameters, such as Time, Date, and Unit ID, are not password-protected
initially. If you change parameter 39 to “Yes,” a user-level password is required to change
these parameters, to use [CTRL] keys, or to use some commands. See “Parameters” on
page 34 and “Entering Commands from a Terminal or Computer” on page 46 for more
information.
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OPERATION
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OPERATION
When you lock the control panel, it beeps and displays −Keypad
Locked− for approximately two seconds. The control panel beeps and
shows this display whenever you try to use the keys. The front panel
indicators continue to show the UPS status, and the control panel shows
UPS alarms. To enable the control panel again,
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OPERATION
Logic Test
First, the UPS checks its memory. If it finds a problem, the UPS sounds
alarm O, Memory Check (– – –). See page 63.
Inverter Test
The inverter converts DC battery power into the AC power your
equipment uses. During the inverter test, the UPS pulses its inverter to
see if it delivers the proper amount of current. If not, the UPS sounds
alarm N, Check Inverter (– S). See page 63.
Although it is testing the inverter, the UPS is not in Inverter On mode.
The UPS continues to condition input power and is ready to provide
battery power if there is a power outage. The BATTERY POWER
indicator flashes during this part of the test.
Battery Test
The UPS also checks its batteries to verify that they can support your
equipment for the minimum specified run time. If not, the UPS sounds
alarm M, Check Battery (– –). See page 63. The READY indicator flashes
during this part of the test.
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OPERATION
Parameters
Table 5 shows the first 26 parameters. You can view or reset the
parameters using the control panel or a terminal or computer.
If you plan to view or change parameters from the control panel, see
“Using the Control Panel” on page 29 for instructions.
If you plan to view or change parameters from a terminal or computer
that you have connected to the RS-232 port, see “Entering Commands
from a Terminal or Computer” on page 46. When you use commands to
display or change parameters, identify the parameter with either its
number or name (see Table 5). If you use the name, you can enter the
entire parameter name or just the short form; you can also abbreviate
the parameter name as long as your abbreviation includes the letters in
the short form.
Although you do not need a password to view any of the first
26 parameters, all of them require a password to change (see the
password column in Table 5). See “Entering Passwords” on page 30 or
“Entering Commands from a Terminal or Computer” on page 46 for
password information.
NOTE All changeable parameters except 0 (Time), 10 (Date), and 15 (Unit ID) are set at the
factory. Only qualified technicians using the proper metering equipment should change other
parameters. Improper calibration may cause the FERRUPS Rack Mount UPS to malfunction.
Call your service representative before you attempt to change any parameters except 0, 10,
and 15.
Table 5. Parameters
Parameter Parameter Name
Sample Display Password Explanation
Number (Short Form)
0 00 Time 07:04:00 None time System Time. The UPS uses this time to
(t) record alarms and inverter runs. When the
DC power has been off and you restart the
UPS, the time shown is the last recorded
time before shutdown. Reset time when DC
power has been off.
2 02 V Out 120.7 Service acvoltsout The voltage the UPS is providing to your
(vo) equipment.
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OPERATION
3 03 --Reserved-- Reserved
4 04 I Out 6.2 Service acampsiout The current your equipment is drawing from
(o) the UPS.
5 05 VA Out 748 Change Not vaout Volt-Amps Out. The total “apparent power”
Allowed (va) your equipment is drawing from the UPS.
This value is based on parameter 2
multiplied by parameter 4, and should be
less than or equal to the VA or kVA rating of
the UPS. See VA Limit, parameter 19.
6 06 I Batt 0.0 Service ibatt Battery Current. When the UPS is running
(ib) on AC input, this is the charging current in
amperes (A). When the UPS runs on battery
power (inverter), this is the amount of
current (in amperes) the batteries are
supplying to the UPS.
7 07 V Batt 48.51 Service vbatt Battery Volts. The present battery voltage.
(vb) The UPS sounds an alarm if this value is too
low.
8 08 Freq 60.43 Hz Change Not frequency In normal operation, this is the frequency of
Allowed (f) power the UPS is receiving from the AC
input source. If this value falls outside
preset limits, the UPS goes to battery
power. When the UPS is running on battery
power, this is the frequency the UPS is
supplying to your equipment.
9 09 RunTime 12m Change Not runtime Estimated Run Time Remaining. The amount
Allowed (rt) of time the UPS continues to support your
equipment when the UPS is running on
battery power. The UPS sounds an alarm
when this value falls below a preset limit.
10 10 Date 06/01/02 None date System Date. The UPS uses this date to
(d) record alarms and inverter runs. The date
must be reset when you restart the UPS
after DC power is turned off.
11 or 11 Amb Temp 23c Change Not ambtemp The temperature (in Celsius) inside the UPS.
[DISPLAY] Allowed (at) The UPS sounds an alarm and shuts down if
[1] [1] [ENTER] this value is too high.
12 12 SinkTemp 26c Change Not heatsinktemp The temperature of the heatsink. The UPS
Allowed (st) sounds an alarm if this value is too high.
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OPERATION
13 13 --Reserved-- Reserved
14 14 XfmrTemp 28c Change Not xfmrtemp The temperature of the transformer. The
Allowed (xt) UPS sounds an alarm and shuts down if this
value is too high.
NOTE The display always shows -63c on
FERRUPS models that do not use a
transformer temperature probe.
17 17 Watts 546 Change Not watts The total “real power” your equipment is
Allowed (w) drawing from the UPS.
18 18 PF 0.73 Dist Change Not powerfact The power factor of your equipment; the
Allowed (pf) difference in the way it draws voltage and
current. Power factor is equal to Watts Out
(parameter 17) divided by VA Out
(parameter 5). This parameter also tells
whether the power factor is leading (Lead),
lagging (Lag), or distortion (Dist).
19 19 VALimit 850 Change Not valimit The maximum volt-amps the UPS can
Allowed (val) supply to your equipment at the present
power factor. The UPS sounds an alarm
when VA Out (parameter 5) is higher than
this value.
20 20 #PwrOut 1 Change Not powerout The number of times there has been a loss
Allowed (po) of input power since you started the UPS.
21 21 #OvrLds 0 Change Not overloads The number of times the UPS has sensed an
Allowed (ol) overload; that is, the number of times VA
Out has been greater than VA Limit.
22 22 SysHrs 00000 Change Not syshours The total number of hours the UPS has been
Allowed (sh) operating, regardless of mode. This number
does not increase when the UPS ON/OFF
switch is in the OFF position.
23 23 InvMin 0000.0 Change Not invmin The total number of minutes the inverter
Allowed (im) has run since startup.
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OPERATION
24 24 Inverter Log Change Not inverterlog A record of the date, time, duration and
L 0319 2127 1215 Allowed (il) reason for the last 20 inverter (battery
power) runs (see “Alarm and Inverter Logs”
on page 64).
25 25 Alarm Log Change Not alarmlog A record of the date, time, duration and
A 0319 2127 1215 Allowed (al) reason for the last 20 alarms (see “Alarm
and Inverter Logs” on page 64).
26 26 Test Results Change Not testresults This parameter records the results of the
(See Allowed (tr) last system test. The parameter display
explanation.) includes the time and date of the test and
the results of each part of the system test
(see “Automatic System Test” on page 33).
Additional Parameters The microprocessor in the UPS keeps track of more than 100 parameters. Parameters 27 and
above are alarm and operation set points, calibration factors and other settings. You usually do not need access to
these parameters for normal operation of the UPS. If you need information about the full range of UPS parameters, call
your service representative to ask for TIP 407 or TIP 503. TIP 407 describes communication from a control panel.
TIP 503 describes communication through the RS-232 port.
UPS Shutdown
The FERRUPS Rack Mount UPS is designed for many years of
round-the-clock operation. Usually, you do not need to shut down the
UPS, even if your equipment is shut down for several days. Even when
it's not powering your equipment, the UPS monitors its internal
condition and keeps the Time and Date parameters current.
The following situations may require a UPS shutdown:
4. When it has gone into the Off mode because the batteries have
been discharged during an extended outage.
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OPERATION
CAUTION
When AC input voltage is present, the UPS system can provide output voltage even though
its batteries are disconnected. To confirm that there is no UPS output voltage, always
disconnect the AC input source; if the UPS has one or more separate battery cabinets, open
the DC disconnect switch on each battery cabinet or disconnect the battery cabinet from the
UPS.
If you need to use the equipment while the UPS is off, plug the
equipment into standard wall outlets and restart the equipment.
If you need to use the equipment while the UPS is off, restart the
equipment. The equipment receives direct AC line instead of
conditioned power from the UPS.
If all three of these conditions are not present, follow Steps 2–4
before you turn the bypass switch to the LINE position. This causes
a break in power to your equipment between shutting down the
UPS and turning the bypass switch to the LINE position.
CAUTION
Equipment can be damaged if you change the switch position when line is applied and the
UPS is off or on battery! Refer to TIP 410.
2. Use the FERRUPS key to turn the UPS ON/OFF switch to the OFF
position.
3. If the UPS is plugged in, unplug it. For hardwired models, turn the
AC line disconnect switch to the OFF position.
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OPERATION
NOTE Be sure to reconnect this connector before you restart the UPS.
NOTE The DC switch MUST be turned off to ensure that the batteries will not discharge.
S Close and secure the top panel. Slide the battery cabinet back in
the rack. Reinstall the bolts to secure the battery cabinet to the
front of the rack.
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Chapter 5 Communication
Software Suite CD
Each UPS ships with the Software Suite CD and a communication cable.
To begin installing CheckUPS II software, refer to the instructions
accompanying the Software Suite CD.
CheckUPS II software uses an RS-232 serial link to communicate with
the UPS, and (using MicrosoftR WindowsR) it provides you with
up-to-date graphics of UPS power and system data and power flow. It
also gives you a complete record of critical power events and notifies
you of important UPS or power information. If there is a power outage
and the UPS system battery power becomes low, CheckUPS II software
can automatically shut down your computer system to protect your data
before the UPS Low Battery shutdown occurs.
NOTE You can download the latest software version from www.eaton.com/powerquality.
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COMMUNICATION
Communication Port
The communication port cable pins are identified in Figure 10 and the pin
functions are described in Table 6.
4 Request to Send
To enable hardware handshaking on these pins, call your service
5 Clear to Send representative.
7 Signal Ground
20 AS/400 Option
21 Remote Shutdown
NOTE Pins 2–5 and 7 are for RS-232 communication, Pins 11–13 and 23–25 are for remote monitoring, and Pin 21 (used
with 6 or 18) is for remote shutdown. The following sections describe how to take advantage of these features. Pin 20 is
for option use only.
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COMMUNICATION
If you are connecting a terminal to the RS-232 port, the terminal must be
capable of serial communication.
If you are connecting a computer, the computer must be running
terminal emulation software (such as HyperTerminalR). Most modem
software packages can emulate a terminal; if you do not have a terminal
emulation program, please contact your service representative for more
information.
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COMMUNICATION
2. Connect the cable from the RS-232 port on the UPS rear panel to
the serial port on your terminal or computer.
Table 7 shows the standard settings at the UPS DB-25S port and
the settings that can be adjusted. Call your service representative if
you need to adjust any of the settings.
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COMMUNICATION
5. Press [ENTER] on your keyboard a few times to verify that the UPS
responds.
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alarmshelp ah None Shows a list of all possible alarm messages, the audio code and letter
for each alarm and whether the alarm is active.
alarmlog al None Displays Alarm Log. See “Alarm and Inverter Logs” on page 64.
alarmtest at None Allows you to test the alarm function. Alarmtest sounds the User Test
alarm (J). See page 63.
alarmtest cancel at c None Turns the User Test alarm off.
chargermode chm None* Shows the UPS battery charger mode. By entering a mode after the
chargermode command, you can change the charger mode:
S chargermode off (chm f) or chargermode disable (chm d) = charger
off
S chargermode on (chm o) or chargermode enable (chm e) = charger
on
S chargermode auto (chm a) = charger enabled if AC input voltage and
battery voltage are acceptable
clearhistory ch None Clears the minimum and maximum parameter values shown when you
use the extendedhistory or history commands.
clearpassword cp None Clears the current password.
contdisplay cd Depends Continuously displays the parameter that you are currently displaying.
on You can specify other parameters for the continuous display by
parameter entering the name or number of each parameter after the contdisplay
password command.
*If you change parameter 39 to “Yes,” this command requires a user-level password.
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COMMUNICATION
Short
Command Password Function
Form
contstatus cs None Continuously displays the Status information (see the status
command).
date da None* Displays system time and date. To set the date, enter date
[month]/[day]/[year].
delay dl None Delays next command when you enter a number after delay. Each unit
represents 2.5 milliseconds, so delay 1 would cause a 2.5-millisecond
delay. For a 1-second delay, enter delay 400.
display d Depends Displays the values of one or more parameters (see Table 5 on
on page 34).
parameter Format: display [parameter # or name] [parameter # or name]
password Example: d 1 fullload ol displays the values of parameters 1, 16,
and 21.
extendedhistory xh None Displays the minimum and maximum values of parameters 1 (Vac In),
2 (Vac Out), 7 (Vdc), and 5 (VA Out); the command then clears the
minimum and maximum values (see Table 5 on page 34).
history h None Displays the minimum and maximum values of parameter 1 (Vac In); the
command then clears the minimum and maximum values.
identify I None Shows Eaton's address and telephone number and the software
version.
inverterlog il None Displays the Inverter Log. See “Alarm and Inverter Logs” on page 64.
logs l None Displays both the Alarm and Inverter Logs. See “Alarm and Inverter
Logs” on page 64.
off [time] o [time] None* Shuts down the UPS a given number of seconds. The READY indicator
flashes until the UPS shuts down, and the UPS beeps 5 seconds before
shutdown.
Example: OFF 60 shuts down the UPS in 60 seconds.
off [time] autostart o [time] None* Shuts down the UPS in a given number of seconds (see above), and
a restarts the UPS shortly after power returns.
off cancel oc None* Cancels timed shutdown.
*If you change parameter 39 to “Yes,” this command requires a user-level password.
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COMMUNICATION
Short
Command Password Function
Form
parameters p Depends Shows a list of system parameters. See “Parameters” on page 34. You
on can also display a range of parameters by entering the starting and
parameter ending parameter number or name after the command.
password Example: Parameters 1 10 displays parameters 1 through 10.
paramkeywords pk Depends Displays all parameters and their keywords (the names you can use
on with commands). You can also display a range of parameters by
parameter entering the numbers or names of the starting and ending parameters.
password
password pw None Allows you to enter the user-level password. Typing password alone
clears the current password.
Example: password 377 enters the user-level password.
program pr Depends Lets you set the value of any parameter. You must enter the appropriate
on password before you reset the value. See the Password command
parameter above.
password Format: PR [parameter # or name] [newvalue]
Example: PR 0 815 resets the time (parameter 0) to 8:15 a.m.
remote rm None Configures the RS-232 port so the connected terminal works like a
control panel.
shutdown sd None* Shuts down the UPS output in 60 seconds (if you enter shutdown
or alone) or the number of seconds you specify after the command. The
shutdown autostart sd a READY indicator flashes until the UPS shuts down. If you specify
autostart, the UPS restarts shortly after power returns.
shutdown cancel sd c None* Cancels a shutdown started with the shutdown command.
status s None Shows date, time, system status, present system mode, active alarms,
and the value of various system parameters.
systemmode _ sm None* Typing systemmode alone displays which system mode is now active.
You can use systemmode with a, f, i, or l to enter one of the modes
below.
systemmode auto sm a None* Enters the Auto mode. This is the normal FERRUPS UPS mode. In this
mode, the UPS provides conditioned AC power to your equipment; if
there is a power outage, the UPS is ready to switch to battery power.
systemmode off sm f None* Enters the Off mode. In this mode, the UPS is not providing power to
your equipment, but you can still use the UPS control panel.
*If you change parameter 39 to “Yes,” this command requires a user-level password.
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COMMUNICATION
Short
Command Password Function
Form
systemmode sm i None* Enters the Inverter On mode. In this mode, the UPS is converting DC
inverter battery power to AC power for your equipment.
systemmode sm l None* Enters the Line Condition mode. In this mode, the UPS provides
linecondition conditioned AC power to your equipment, but it does not switch to
battery power if there is a power outage. Instead, the UPS sounds a
Low AC Out alarm.
systemtest stst None* Starts a system test of the logic, inverter and battery.
time t None Shows the current UPS time. To set the time, enter [hour]:[minutes]
after the command.
unshutup u None Turns audible alarm back on.
*If you change parameter 39 to “Yes,” this command requires a user-level password.
Remote Monitoring
Alarm Signal Contacts: These are relay contacts (rated at 25 Vac/Vdc
and 250 mA) that change status on any alarm condition or when the UPS
is turned off. Contacts that close on an alarm are available between
Pins 23 and 24. Contacts that open on an alarm are available between
Pins 24 and 25.
Inverter On Signal Contacts: These are relay contacts (rated at
25 Vac/Vdc and 250 mA) that change status when the inverter turns on.
Contacts that close on inverter operation are available between Pins 12
and 13. Contacts that open on inverter operation are available between
Pins 11 and 13.
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COMMUNICATION
Remote Shutdown
The FERRUPS Rack Mount UPS can be connected to a remote
shutdown switch to shut off output from the UPS to your protected
equipment. The shutdown switch must have a set of contacts that can
apply the UPS's +12 Vdc on Pin 6 to the UPS's Pin 21. (You can use
Pin 18 instead of Pin 6; do not use Pin 14.) Use a single twisted-pair
shielded cable to connect the switch to the UPS pins. A connection
between Pins 6 and 21 (or 18 and 21) shuts down UPS output power to
the protected equipment.
When the UPS Remote Shutdown feature has been activated, the UPS
is in the Off mode and the Emergency Power Off alarm sounds. A
control panel or a terminal connected to the UPS displays Emergency
PwrOff.
To restart the UPS, break the connection between Pins 6 and 21 (or
between Pins 18 and 21) at the UPS's RS-232 port. Then, follow the
steps for your model in “UPS Startup” on page 17. Note that the 12V
level on Pin 6 or Pin 18 is only available when the UPS is operating.
You can change the type of signal that the UPS responds to and how
quickly it responds. You can also set up the UPS to restart automatically
when the shutdown signal stops. See TIP 503 or contact your service
representative for more information.
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Chapter 6 Options
Eaton offers many options for your FERRUPS Rack Mount UPS. If you
would like more information, contact Eaton or your local distributor.
Bypass Switches
If your UPS does not have a plug, a bypass switch can transfer the
protected equipment to direct AC input power conveniently when it's
time to service the UPS. Contact Eaton or your local distributor for
recommendations and additional information on the different bypass
switches.
Control Panel
Control panels are available that provide UPS monitoring and operation
from a remote location.
Environmental Monitoring
Eaton's EnviroComt monitors office and UPS conditions and phones
you when there is a problem. EnviroCom II also lets you:
S call the UPS for an update on its status and environment
S control and communicate with the UPS through a modem
Warranties
Besides our standard two-year warranty, Eaton offers several warranty
enhancement plans to meet your service and maintenance needs.
Contact Eaton or your local distributor for more information.
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OPTIONS
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Chapter 7 Maintenance
NOTE Technicians must observe important safety precautions while performing these
checks.
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MAINTENANCE
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Chapter 8 Specifications
AC Input Voltage1
60 Hz 120V 120V 120V 1202/208/240V
50 Hz 220/230/240V 220/230/240V 220/230/240V 220/230/240V
Recommended
AC Input Service: 10A 15A 15A 20A 20A 30A 40A 70A
60 Hz with 120 Vac2
On Line
BTU/hour: 361 372 465 474 568 742 1138 1896
kW/hour: 0.106 0.109 0.136 0.139 0.166 0.217 0.333 0.556
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SPECIFICATIONS
NOTE Times in parenthesis are for FES and QFES models. Standard runtimes are shown; optional extended runtimes
are available.
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SPECIFICATIONS
QFES 850 VA 36 kg 49 kg —
QFES 1.15 kVA 40 kg 64 kg —
QFES 1.4 kVA 47 kg 70 kg —
QFES 1.8 kVA 49 kg 72 kg —
QFES 2.1 kVA 54 kg 77 kg —
QFES 3.1 kVA 64 kg 92 kg —
QFER 1.8 kVA 51 kg 98 kg —
QFER 2.1 kVA 56 kg 103 kg —
QFER 3.1 kVA 66 kg 111 kg —
QFER 4.3 kVA 118 kg — 113.4 kg
QFER 7 kVA 158.8 kg — 113.4 kg
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Chapter 9 Troubleshooting
When your FERRUPS Rack Mount UPS detects an alarm condition, the
UPS displays the alarm with the following indications:
S the ALARM indicator on the front panel (and the control panel if you
have one) illuminates
S sounds an audible alarm
S displays an alarm message on the control panel (if you have one).
NOTE If the control panel does not display the message, press [CLEAR] until you reach the
scrolling display.
Alarms
When an alarm occurs, follow these steps:
S If you have a control panel, you can read the alarm on the
display.
S If you do not have a control panel, listen to the alarm code; the
UPS sounds the Morse Code for the alarm letter.
2. Find the alarm in Table 17 and follow the instructions to resolve the
problem.
850 VA–3.1 kVA models: Turn the Alarm Silence switch on the
UPS rear panel to the OFF position.
4. After the alarm condition is cleared, turn the alarm beep back on
(using either the switch or the control panel).
NOTE If you do not turn the alarm beep back on, the UPS is not able to sound an alarm
code the next time there is an alarm.
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TROUBLESHOOTING
A S– Low Battery The UPS has shut down after running on Wait for AC input power to be restored.
battery and discharging the batteries. When AC input power returns, turn on
the UPS. The CHARGING indicator
illuminates as the UPS begins recharging
batteries.
B –SSS Near Low The battery voltage has reached the The alarm should clear itself when the
Battery Near Low Battery setpoint. battery charger has charged the
batteries enough.
C –S–S High The battery voltage is too high because Contact your service representative.
Battery of a problem with the charging circuit or
parameter settings.
D –SS Low The UPS is running on battery power, and Shut down your equipment and turn off
Runtime the battery run time remaining is low. the UPS to conserve battery power.
When AC input power returns, turn the
UPS on again.
E S Low AC The output voltage is below a The UPS shuts down. Shut down your
Output preprogrammed setpoint. equipment or bypass the UPS, and turn
the UPS switch off. Contact your service
representative.
F SS–S High AC The output voltage is higher than the Contact your service representative.
Output alarm setting.
G ––S Output Power requirements exceed UPS Turn off and unplug the UPS. Remove
Overload capacity (check the UPS VA rating) or some of the equipment from the UPS.
the load is defective. Restart the UPS.
If the overload condition persists (125%
for 10 minutes), the UPS automatically
shuts down.
H SSSS Hi Ambient The temperature inside the UPS is too If the UPS has shut down, contact your
Temp high. If the temperature reaches a preset service representative. If not, shut down
point, the UPS shuts down. the protected equipment and the UPS,
correct the cause of the high
temperature if possible, and turn the UPS
on again. If the problem persists, contact
your service representative.
I SS Hi The inverter temperature is too high. If If the UPS has shut down, contact your
Heatsink the temperature reaches a preset point, service representative. If not, shut down
Temp the UPS shuts down. your equipment or bypass the UPS; turn
the UPS off. Contact your service
representative.
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TROUBLESHOOTING
Audio Alarm
Letter What It Means What To Do
Code Message
J S––– User Test The user is testing the alarm feature. To start the user test alarm from the
Alarm control panel, press [CTRL]-[8] [ENTER]
[ENTER]. Repeat the procedure to turn
the alarm off.
K –S– Hi Transfmr The transformer temperature is too high. The UPS may have shut down; if so,
Temp If the temperature reaches a preset contact your service representative. If
point, the UPS shuts down. the UPS has not shut down, shut down
your equipment or bypass the UPS; then,
turn the UPS off and contact your service
representative.
L S–SS Check The UPS has detected a charger Contact your service representative.
Charger problem.
M –– Check The batteries have failed the automatic Contact your service representative.
Battery system test.
N –S Check The inverter has failed the automatic Contact your service representative.
Inverter system test.
O ––– Memory Possible microprocessor problem. Shut down your equipment or bypass the
Check UPS; turn off the UPS. Contact your
service representative.
P S––S Emergency The Remote Shutdown feature has been To restart the UPS, disconnect the signal
PwrOff activated at the RS-232 port (see to Pin 21 on the RS-232 port. If you have a
“Remote Shutdown” on page 50). control panel, put the UPS in Auto mode.
If not, turn the UPS ON/OFF switch off
and then on again.
Q ––S– Hi PFM Res The Power Factor Module's temperature If the UPS has shut down, contact your
Temp is too high. If the temperature reaches a service representative. If not, shut down
preset point, the UPS shuts down. your equipment or bypass the UPS; then,
turn the UPS off and contact your service
representative.
R S–S Probe A temperature probe is missing or The UPS may shut down. Contact your
Missing damaged. service representative.
S SSS High AC The input voltage is higher than the alarm Contact your service representative.
Input setting.
T – Call Service The UPS has detected a problem that The UPS shuts down. Contact your
requires service. service representative.
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The table shows whether the alarm is active now (Active), the date and
time of each alarm, how long it lasted (Duration), and what caused the
alarm (Code/Event).
You can also display parameter 25 to view the Alarm Log; this display is
the same as the control panel display.
The table shows whether the UPS is running on inverter (battery power)
now (Active), the date and time that the UPS ran on battery power, the
length of time the UPS ran on battery power (Duration), and the reason
(Code/Event).
You can also display parameter 24 to view the Inverter Log; this display
is the same as the control panel display.
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TROUBLESHOOTING
Please have the following information ready when you call the Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the Help
Desk for the dealer or distributor nearest you.
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Chapter 10 Warranty
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WARRANTY
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no
later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB
Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company
Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or
modification of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating
conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any
Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining
portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal, or installation of
Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT
CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT
SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED
PURSUANT TO AN OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole
remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company
be liable in contract, in tort (including negligence or strict liability) or otherwise for damage to property or
equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of data,
cost of capital, claims of customers of the End-User or any special, indirect, incidental, or consequential
damages whatsoever. The total cumulative liability of Company hereunder whether the claims are based
in contract (including indemnity), in tort (including negligence or strict liability) or otherwise, shall not
exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
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OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Warranty. Also during such
time, the period of this Warranty shall continue to run and the expiration of this Warranty shall not be
extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses or labor of Company representatives outside the
terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737.
Outside of the USA, contact your local Eaton product sales or service representative. For comments or
questions about this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.
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If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or
purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement
Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty
claim. In such case, the End-User must return (at Company's expense) the defective Warranted Item to
Company in the same packaging as the replacement Warranted Item received by the End-User or as
otherwise instructed by Company. If Company does not receive the defective Warranted Item, Company
will either charge the End-User's credit card, or send the End-User an invoice (which the End-User agrees
to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a
credit card number or purchase order for the value of the replacement Product, Company will use
commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company
receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all
shipping charges for return of defective equipment and replacement of Warranted Items. Any returned
Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items returned to
Company and all parts replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no
later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB
Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company
Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or
modification of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating
conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any
Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining
portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal, or installation of
Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT
CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT
SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED
PURSUANT TO AN OPEN SOURCE LICENSE.
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WARRANTY
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole
remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company
be liable in contract, in tort (including negligence or strict liability), or otherwise for damage to property
or equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of
data, cost of capital, claims of customers of the End-User or any special, indirect, incidental, or
consequential damages whatsoever. The total cumulative liability of Company hereunder whether the
claims are based in contract (including indemnity), in tort (including negligence or strict liability) or
otherwise, shall not exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Warranty. Also during such
time, the period of this Warranty shall continue to run and the expiration of this Warranty shall not be
extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses, or labor of Company representatives outside the
terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737.
Outside of the USA, contact your local Eaton product sales or service representative. For comments or
questions about this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.
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LIMITATION OF LIABILITY: THE REMEDIES OF THE END-USER SET FORTH HEREIN ARE EXCLUSIVE AND ARE THE
SOLE REMEDIES FOR ANY FAILURE OF COMPANY TO COMPLY WITH ITS OBLIGATIONS HEREUNDER. EXCEPT AS
OTHERWISE PROVIDED FOR IN THIS GUARANTY, IN NO EVENT SHALL COMPANY BE LIABLE IN CONTRACT, IN TORT
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE FOR DAMAGE TO PROPERTY OR EQUIPMENT OTHER
THAN THE PRODUCTS, INCLUDING LOSS OF PROFITS OR REVENUE, LOSS OF USE OF PRODUCTS, LOSS OF DATA, COST
OF CAPITAL, CLAIMS OF CUSTOMERS OF THE END-USER OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER. THE TOTAL CUMULATIVE LIABILITY OF COMPANY HEREUNDER WHETHER
THE CLAIMS ARE BASED IN CONTRACT (INCLUDING INDEMNITY), IN TORT (INCLUDING NEGLIGENCE OR STRICT
LIABILITY) OR OTHERWISE, SHALL NOT EXCEED THOSE SET FORTH ABOVE.
Company shall not be responsible for failure to provide repair or replacement under this Guaranty due to
causes beyond Company's reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Guaranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
OTHER LIMITATIONS: Company's obligations under this Guaranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Guaranty.
COSTS NOT RELATED TO GUARANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Guaranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses, or labor of Company representatives outside the
terms of this Guaranty will be borne by the End-User.
TO MAKE A CLAIM: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the
USA, contact your local Eaton product sales or service representative. For comments or questions about
this Load Protection Guaranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.
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