Eaton FERRUPS Userguide

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Powerware Series

® ®
Eaton FERRUPS
Rack Mount UPS
User's Guide
Powerware Series

® ®
Eaton FERRUPS
Rack Mount UPS
User's Guide
Class A EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES‐003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel
brouilleur du Canada.

For Users in Germany


We hereby certify that the uninterruptible power system (QFES 850 VA, 1.15 kVA, 1.4 kVA, 1.8 kVA,
2.1 kVA, and 3.1 kVA; QFER 1.8 kVA, 2.1 kVA, 3.1 kVA, 4.3 kVA, and 7 kVA) complies with the RFI
suppression requirements of Vfg. 243/1991 and Vfg. 46/1992. The German Postal Service was notified that
the equipment is being marketed. The German Postal Service has the right to retest the equipment and
verify compliance.
Hiermit wird bescheinigt, daß die unterbrechungsfreie Stromversorgung (QFES 850 VA, 1.15 kVA,
1.4 kVA, 1.8 kVA, 2.1 kVA, and 3.1 kVA; QFER 1.8 kVA, 2.1 kVA, 3.1 kVA, 4.3 kVA, and 7 kVA) in
Übereinstimmung mit den Bestimmungen der Vfg. 243/1991 und Vfg. 46/1992 funkentstört ist. Der
Deutschen Bundespost wurde das Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung zur
Überprüfung der Serie auf Einhaltung der Bestimmung eingeräumt.

Eaton reserves the right to change specifications without prior notice. Eaton, Powerware, FERRUPS, and
CheckUPS are registered trademarks and EnviroCom is a trademark of Eaton Corporation or its
subsidiaries and affiliates. Microsoft and Windows are registered trademarks of Microsoft Corporation.
HyperTerminal is a registered trademark of Hilgraeve. TeleVideo is a registered trademark of TeleVideo,
Inc. WYSE is a registered trademark of WYSE Technology Inc. All other trademarks are property of their
respective companies.
ECopyright 1997–2010 Eaton Corporaton, Raleigh, NC, USA. All rights reserved. No part of this document
may be reproduced in any way without the express written approval of Eaton Corporation.
Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 UPS Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Identifying Your UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Startup for FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPSs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Startup for the FER/QFER 4.3–7 kVA UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Changing Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Entering Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Displaying and Changing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Locking and Unlocking the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Automatic System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Logic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Inverter Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
UPS Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Extended Power Outages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Software Suite CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting a Terminal or Computer to the RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Entering Commands from a Terminal or Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remote Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remote Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Bypass Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Environmental Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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TABLE OF CONTENTS

Extended Run Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51


Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alarm and Inverter Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Reading the Alarm Log from a Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Reading the Inverter Log from a Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reading the Alarm Log from a Terminal or Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reading the Inverter Log from a Terminal or Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
10 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Two-Year Limited Warranty (US and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Two-Year Limited Warranty (US and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Load Protection Guarantee (US and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

ii Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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Chapter 1 Introduction

The Eaton® FERRUPS® Rack Mount uninterruptible power system (UPS)


series provides unmatched reliability in configurable power protection for
computers and telecommunications equipment. Patented ferroresonant
technology delivers “bulletproof” power protection against spikes, sags,
surges, noise, and lightning. This UPS represents a breakthrough in the
design of advanced, online UPSs.
Providing outstanding performance and reliability, the FERRUPS Rack
Mount's unique benefits include the following:
S Active voltage regulation converts power from almost any AC source
into computer-grade power.
S Eliminates harmful harmonic currents from entering a building's
wiring where they can disrupt computer operations.
S Enhanced diagnostics initiates automatic startup and scheduled tests
on the logic board, battery, and other critical systems.
S Provides regulated output voltage without drawing power from
batteries, keeping the batteries fully charged from unexpected
blackouts.
S Complete offering of power management software included to
ensure data integrity.

Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 1
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INTRODUCTION

2 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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Chapter 2 Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS


SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and
maintenance of the UPS and batteries. Please read all instructions before operating the
equipment and save this manual for future reference.

DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by
AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS
inside the UPS.

WARNING
S This UPS contains its own energy source (batteries). The output receptacles may carry
live voltage even when the UPS is not connected to an AC supply.
S Do not remove or unplug the input cord when the UPS is turned on. This removes the
safety ground from the UPS and the equipment connected to the UPS.
S To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity
controlled, indoor environment, free of conductive contaminants. Ambient temperature
must not exceed 40°C (104°F). Do not operate near water or excessive humidity (95%
max).
S To comply with international standards and wiring regulations, the total equipment
connected to the output of this UPS must not have an earth leakage current greater than
1.5 milliamperes.

CAUTION
S Batteries can present a risk of electrical shock or burn from high short-circuit current.
Observe proper precautions. Servicing should be performed by qualified service
personnel knowledgeable of batteries and required precautions. Keep unauthorized
personnel away from batteries.
S Proper disposal of batteries is required. Refer to your local codes for disposal
requirements.
S Never dispose of batteries in a fire. Batteries may explode when exposed to flame.

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SAFETY WARNINGS

Sikkerhedsanvisninger

VIGTIGE SIKKERHEDSANVISNINGER
GEM DISSE ANVISNINGER
Denne manual indeholder vigtige instruktioner, som skal følges under installation og
vedligeholdelse af UPS'en og batterierne. Læs venligst alle instruktioner inden betjening af
udstyret og gem denne manual mhp. fremtidige opslag.

FARE
Denne UPS indeholder LIVSFARLIG HØJSPÆNDING. Alle reparationer og vedligeholdelse bør
kun udføres af en AUTORISERET SERVICETEKNIKER. Ingen af UPS'ens indvendige dele kan
repareres af brugeren.

ADVARSEL!
S Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan lede
strøm, selv når UPS'en ikke er tilsat en AC-energikilde.
S Netledningen må ikke fjernes og stikket må ikke trækkes ud, mens UPS'en er tændt.
Dette fjerner sikkerhedsjorden fra UPS'en og fra det udstyr, der er sat til.
S Installér denne UPS i et temperatur- og fugtighedskontrolleret indendørsmiljø, frit for
ledende forureningsstoffer for at formindske risikoen for brand og elektrisk stød.
Rumtemperaturen må ikke overstige 40°C. UPS'en bør ikke betjenes nær vand eller høj
fugtighed (maksimalt 95%).
S I overensstemmelse med internationale normer og bestemmelser for el-installation må
det udstyr, der er forbundet til udgangen af denne UPS, tilsammen ikke overskride en
jordafdelingsspænding på mere end 1,5 milliampere.

ADVARSEL
S Batterierne kan give risiko for elektrisk stød eller brandsår forårsaget af høj
kortslutningsstrøm. Overhold gældende forsigtighedsregler. Servicering skal udføres af
kvalificeret servicepersonale med kendskab til batterier og gældende forsigtighedsregler.
Hold uautoriseret personale væk fra batterierne.
S Korrekt bortskaffelse af batterier er påkrævet. Overhold gældende lokale regler for
bortskaffelsesprocedurer.
S Skaf dig aldrig af med batterierne ved at brænde dem. Batterierne kan eksplodere ved
åben ild.

4 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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SAFETY WARNINGS

Belangrijke Veiligheidsinstructies

BELANGRIJKE VEILIGHEIDSINSTRUCTIES
BEWAAR DEZE INSTRUCTIES
Deze handleiding bevat belangrijke instructies die u dient te volgen tijdens de installatie en
het onderhoud van de UPS en de accu's. Lees alle instructies voordat u de apparatuur in
bedrijf neemt en bewaar deze handleiding als naslagwerk.

GEVAAR
Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparaties en
onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden uitgevoerd.
Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER kunnen worden
GEREPAREERD.

WAARSCHUWING
S Deze UPS bevat zijn eigen energiebron (batterijen). De uitgangsaansluitingen kunnen
onder spanning staan wanneer de UPS niet op een wisselstroom voeding is aangesloten.
S Verwijder de ingangsnoer niet of haal de stekker van de ingangsnoer er niet uit terwijl de
UPS aan staat. Hierdoor zou de UPS en uw aangesloten apparatuur geen
aardebeveiliging meer hebben.
S Teneinde de kans op brand of elektrische schok te verminderen dient deze UPS in een
gebouw met temperatuur‐ en vochtigheidregeling te worden geïnstalleerd, waar geen
geleidende verontreinigingen aanwezig zijn. De omgevingstemperatuur mag 40°C niet
overschrijden. Niet gebruiken in de buurt van water of bij zeer hoge vochtigheid (max.
95%).
S Om aan de internationale normen en bedradingsvoorschriften te voldoen mag de gehele
apparatuur die op de uitgang van deze UPS is aangesloten, geen aardlekstroom van
meer dan 1,5 milliampère hebben.

OPGELET
S Batterijen leveren gevaar op voor elektrische schokken en kunnen brandwonden
veroorzaken door een grote kortsluitstroom. Neem de juiste voorzorgsmaatregelen in
acht. Het onderhoud moet worden uitgevoerd door bevoegde onderhoudsmonteurs die
verstand hebben van accu's en op de hoogte zijn van de vereiste voorzorgsmaatregelen.
Houd onbevoegden uit de buurt van de accu's.
S De batterijen moeten op de juiste wijze worden opgeruimd. Raadpleeg hiervoor uw
plaatselijke voorschriften.
S Nooit batterijen in het vuur gooien. De batterijen kunnen ontploffen.

Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 5
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SAFETY WARNINGS

Tarkeita Turvaohjeita

TÄRKEITÄ TURVAOHJEITA - SUOMI


SÄILYTÄ NÄMÄ OHJEET
Tämä käyttöohje sisältää tärkeitä ohjeita, joita on noudatettava UPS-virtalähteen ja akkujen
asennuksen ja huollon yhteydessä. Lue kaikki ohjeet ennen laitteiston käyttöä ja säilytä ohje
myöhempää tarvetta varten.

VAARA
Tämä UPS sisältää HENGENVAARALLISIA JÄNNITTEITÄ. Kaikki korjaukset ja huollot on
jätettävä VAIN VALTUUTETUN HUOLTOHENKILÖN TOIMEKSI. UPS ei sisällä MITÄÄN
KÄYTTÄJÄN HUOLLETTAVIA OSIA.

VAROITUS
S Tämä UPS sisältää oman energialähteen (akuston). Ulostuloliittimissä voi olla jännite,
kun UPS ei ole liitettynä verkkojännitteeseen.
S Älä poista tai irrota sisääntulojohtoa, kun UPS on kytkettynä. Tämä poistaa
turvamaadoituksen UPS-laitteesta ja siihen liitetystä laitteistosta.
S Vähentääksesi tulipalon ja sähköiskun vaaraa asenna tämä UPS sisätiloihin,
joissa lämpötila ja kosteus on säädettävissä ja joissa ei ole virtaa johtavia
epäpuhtauksia. Ympäristön lämpötila ei saa ylittää 40 °C. Älä käytä lähellä vettä ja vältä
kosteita tiloja (95 % maksimi).
S Kansainväliset normit ja johdotusmääräykset vaativat, että kaikkien tämän UPS-laitteen
ulostulokytkentöjen yhteinen maavuotovirta ei ylitä 1,5 milliampeeria (mA).

VARO
S Akut voivat aiheuttaa sähköiskun tai palovammojen vaaran johtuen suuresta
oikosulkuvirrasta. Noudata kaikkia asianmukaisia varotoimia. Laitteen saa huoltaa vain
ammattitaitoinen huoltohenkilökunta, joka tuntee akut ja niihin liittyvät varotoimet. Älä
päästä valtuuttamatonta henkilöstöä lähelle akkuja.
S Akusto täytyy hävittää säädösten mukaisella tavalla. Noudata paikallisia määräyksiä.
S Älä koskaan heitä akkuja tuleen. Ne voivat räjähtää.

6 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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SAFETY WARNINGS

Consignes de sécurité

CONSIGNES DE SÉCURITÉ IMPORTANTES


CONSERVER CES INSTRUCTIONS
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute
procédure d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter
entièrement ces instructions avant de faire fonctionner l'équipement et conserver ce manuel
afin de pouvoir vous y reporter ultérieurement.

DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de
réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ.
AUCUNE PIÈCE RÉPARABLE PAR L'UTILISATEUR ne se trouve dans l'onduleur.

AVERTISSEMENT!
S Cet onduleur renferme sa propre source d'énergie (batteries). Les prises de sortie
peuvent être sous tension même lorsque l'onduleur n'est pas branché sur le secteur.
S Ne pas retirer le cordon d'alimentation lorsque l'onduleur est sous tension sous peine de
supprimer la mise à la terre de l'onduleur et du matériel connecté.
S Pour réduire les risques d'incendie et de décharge électrique, installer l'onduleur
uniquement à l'intérieur, dans un lieu dépourvu de matériaux conducteurs, où la
température et l'humidité ambiantes sont contrôlées. La température ambiante ne doit
pas dépasser 40 °C. Ne pas utiliser à proximité d'eau ou dans une atmosphère
excessivement humide (95 % maximum).
S Afin d'être conforme aux normes et règlements internationaux de câblage, le courant de
fuite à la terre de la totalité du matériel branché sur la sortie de l'onduleur ne doit pas
dépasser 1,5 mA.

ATTENTION!
S Les batteries peuvent présenter un risque de choc électrique ou de brûlure provenant
d'un courant de court-circuit haute intensité. Observez les précautions appropriées.
L'entretien doit être réalisé par du personnel qualifié connaissant bien les batteries et
les précautions nécessaires. N'autorisez aucun personnel non qualifié à manipuler les
batteries.
S Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements
en vigueur dans votre localité.
S Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire
exploser.

Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 7
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SAFETY WARNINGS

Sicherheitswarnungen

WICHTIGE SICHERHEITSANWEISUNGEN
AUFBEWAREN
Dieses Handbuch enthält wichtige Anweisungen, die Sie während der Installation und
Wartung des USV (Unterbrechungsfreies Stromversorgungssystem) und der Batterien
befolgen müssen. Bitte lesen Sie alle Anweisungen des Handbuches bevor sie mit dem
Gerät arbeiten. Bewaren Sie das Handbuch zum Nachlesen auf.

WARNUNG
Die USV führt lebensgefährliche Spannungen. Alle Reparatur- und Wartungsarbeiten sollten
nur von Kundendienstfachleuten durchgeführt werden. Die USV enthält keine vom Benutzer
zu wartenden Komponenten.

ACHTUNG
S Diese USV ist mit einer eigenen Energiequelle (Batterie) ausgestattet. An den
Ausgangssteckdosen kann auch dann Spannung anliegen, wenn die USV nicht an einer
Wechselspannungsquelle angeschlossen ist.
S Das Eingangskabel nicht entfernen oder abziehen, während die USV eingeschaltet ist,
weil hierdurch die Sicherheitserdung von der USV und den daran angeschlossenen
Geräten entfernt wird.
S Um die Brand‐ oder Elektroschockgefahr zu verringern, diese USV nur in Gebäuden mit
kontrollierter Temperatur und Luftfeuchtigkeit installieren, in denen keine leitenden
Schmutzstoffen vorhanden sind. Die Umgebungstemperatur darf 40°C nicht übersteigen.
Die USV nicht in der Nähe von Wasser oder in extrem hoher Luftfeuchtigkeit (max. 95 %)
betreiben.
S Um internationale Normen und Verdrahtungsvorschriften zu erfüllen, dürfen die an den
Ausgang dieser USV angeschlossenen Geräte zusammen einen Erdschlußstrom von
insgesamt 1,5 Milliampere nicht überschreiten.

VORSICHT!
S Batterien können das Risiko eines elektrischen Schlags bergen oder durch hohen
Kurzschlussstrom in Brand geraten. Die richtigen Vorsichtsmaßnahmen beachten. Die
Wartung muss von qualifiziertem Wartungspersonal durchgeführt werden, das im
Umgang mit Batterien geübt ist und über gute Kenntnisse der erforderlichen
Vorsichtsmaßnahmen verfügt. Nicht autorisiertes Personal von Batterien fern halten.
S Die Batterien müssen ordnungsgemäß entsorgt werden. Hierbei sind die örtlichen
Bestimmungen zu beachten.
S Batterien niemals verbrennen, da sie explodieren können.

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SAFETY WARNINGS




     
    


  
     
   
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Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 9
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SAFETY WARNINGS

Avvisi di sicurezza

IMPORTANTI ISTRUZIONI DI SICUREZZA


CONSERVARE QUESTE ISTRUZIONI
Il presente manuale contiene importanti istruzioni da seguire durante l'installazione e la
manutenzione dell'UPS e delle batterie. Leggere integralmente le istruzioni prima di
utilizzare l'apparecchiatura e conservare il presente manuale per futuro riferimento.

PERICOLO
La TENSIONE contenuta in questo gruppo statico di continuità è LETALE. Tutte le operazioni
di riparazione e di manutenzione devono essere effettuate ESCLUSIVAMENTE DA
PERSONALE TECNICO AUTORIZZATO. All'interno del gruppo statico di continuità NON vi
sono PARTI RIPARABILI DALL'UTENTE.

AVVERTENZA
S Questo gruppo statico di continuità contiene una fonte di energia autonoma (le batterie).
Le prese di uscita possono condurre tensione energizzata quando il gruppo statico di
continuità non è collegato con una fonte di alimentazione a corrente alternata.
S Non rimuovere nè scollegare il cavo di ingresso quando il gruppo statico di continuità è
acceso poichè in tal modo si disattiverebbe il collegamento a terra di sicurezza del
gruppo statico di continuità e dell'apparecchiatura ad esso collegata.
S Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico di
continuità in un ambiente interno a temperatura ed umidità controllata, privo di agenti
contaminanti conduttivi. La temperatura ambiente non deve superare i 40°C. Non
utilizzare l'unità in prossimità di acqua o in presenza di umidità eccessiva (95% max).
S Per conformità con gli standard internazionali e con le norme in merito al cablaggio, tutta
l'apparecchiatura collegata con l'uscita del gruppo statico di continuità non deve avere
una corrente di dispersione di terra superiore a 1,5 milliampere.

ATTENZIONE
S Le batterie possono comportare un rischio di scossa elettrica o di ustione in seguito a
un'elevata corrente di corto circuito. Osservare le dovute precauzioni. L'assistenza deve
essere eseguita da personale qualificato esperto di batterie e delle necessarie
precauzioni. Tenere il personale non autorizzato lontano dalle batterie.
S Le batterie devono essere smaltite in modo corretto. Per i requisiti di smaltimento fare
riferimento alle disposizioni locali.
S Non gettare mai le batterie nel fuoco poichè potrebbero esplodere se esposte alle
fiamme.

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Viktig Sikkerhetsinformasion

VIKTIGE SIKKERHETSINSTRUKSJONER
GJEM DISSE INSTRUKSJONENE
Denne håndboken inneholder viktige instruksjoner som du bør overholde ved montering og
vedlikehold av UPS-enheten og batteriene. Les alle instruksjoner før utstyret tas i bruk, og
gjem håndboken til fremtidig referanse.

FARLIG
Denne UPS'en inneholder LIVSFARLIGE SPENNINGER. All reparasjon og service må kun
utføres av AUTORISERT SERVICEPERSONALE. BRUKERE KAN IKKE UTFØRE SERVICE PÅ
NOEN AV DELENE i UPS'en.

FARLIG
S Denne UPS'en har en egen energikilde (batterier). Stikkontaktene kan være strømførende
selv om UPS'en ikke er tilsluttet en vekselstrømforsyning.
S Strømforsyningskabelen må ikke fjernes eller trekkes ut når UPS'en er på, slik at ikke
sikkerhetsjordingen fjernes fra UPS'en og det utstyret som er forbundet med den.
S For å redusere fare for brann eller elektriske støt, bør denne UPS'en installeres i et
innendørs miljø med kontrollert temperatur og luftfuktighet som er fritt for ledende,
forurensende stoffer. Romtemperaturen må ikke overskride 40°C. Den må ikke brukes i
nærheten av vann eller ved meget høy luftfuktighet (95% maks.).
S Alt utstyr som er forbundet med utgangen av denne UPS'en må ikke ha en sterkere total
lekkasjestrøm enn 1,5 milliampere for å være i overensstemmelse med internasjonale
standarder og forkablingsbestemmelser.

FORSIKTIG
S Batterier kan utgjøre en fare for elektrisk støt eller brannsår pga. høy kortsluttingsstrøm.
Treff passende forholdsregler. Service bør utføres av kvalifisert servicepersonale med
kjennskap til batterier og nødvendige forholdsregler. Hold uautorisert personale borte fra
batteriene.
S Batterier må fjernes på korrekt måte. Se lokale forskrifter vedrørende krav om fjerning av
batterier.
S Kast aldri batterier i flammer, da de kan eksplodere, hvis de utsettes for åpen ild.

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SAFETY WARNINGS

Regulamentos de Segurança

INSTRUÇÕES DE SEGURANÇA IMPORTANTES


GUARDE ESTAS INSTRUÇÕES
Este manual contém instruções importantes que devem ser seguidas durante a instalação e
manutenção do no-break e das baterias. Leia todas as instruções antes de operar o
equipamento e guarde este manual para consultá-lo futuramente.

CUIDADO
A UPS contém VOLTAGEM MORTAL. Todos os reparos e assistência técnica devem ser
executados SOMENTE POR PESSOAL DA ASSISTÊNCIA TÉCNICA AUTORIZADO. Não há
nenhuma PEÇA QUE POSSA SER REPARADA PELO USUÁRIO dentro da UPS.

ADVERTÊNCIA
S Esta UPS contém sua própria fonte de energia (baterias). Os receptáculos de saída
podem conter voltagem ativa quando a UPS não se encontra conectada a uma fonte de
alimentação de corrente alternada.
S Não remova ou desconecte o cabo de entrada quando a UPS estiver ligada. Isto
removerá o aterramento de segurança da UPS e do equipamento conectado.
S Para reduzir o risco de incêndios ou choques elétricos, instale a UPS em ambiente
interno com temperatura e umidade controladas e livres de contaminadores condutíveis.
A temperatura ambiente não deve exceder 40°C. Não opere próximo a água ou em
umidade excessiva (máx: 95%).
S Para estar de acordo com os padrões internacionais e os regulamentos de fiação, o
equipamento total conectado à saída desta UPS não deve ter uma corrente de fuga à
terra maior que 1,5 miliampères.

PERIGO
S As baterias podem oferecer risco de choque elétrico ou queimadura, ocasionados por
alta tensão com possibilidade de curto-circuito. Tome as precauções adequadas. A
manutenção deve ser realizada por pessoal qualificado, com conhecimento sobre
baterias e ciente das precauções exigidas. Mantenha o pessoal não autorizado afastado
das baterias.
S Siga as instruções apropriadas ao desfazer‐se das baterias. Consulte os códigos do local
para maiores informações sobre os regulamentos de descarte de produtos.
S Nunca jogue as baterias no fogo, porque há risco de explosão.

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SAFETY WARNINGS

Ïðåäóïðåæäåíèÿ ïî ìåðàì áåçîïàñíîñòè


ÂÀÆÍÛÅ ÓÊÀÇÀÍÈß ÏÎ ÌÅÐÀÌ ÁÅÇÎÏÀÑÍÎÑÒÈ
ÑÎÕÐÀÍÈÒÅ ÝÒÈ ÓÊÀÇÀÍÈß
 äàííîì ðóêîâîäñòâå ñîäåðæàòñÿ âàæíûå èíñòðóêöèè ïî óñòàíîâêå è
îáñëóæèâàíèþ èñòî÷íèêà áåñïåðåáîéíîãî ïèòàíèÿ (ÈÁÏ) è áàòàðåé. Ïåðåä
ðàáîòîé ñ îáîðóäîâàíèåì ïðî÷òèòå âñå èíñòðóêöèè. Ñîõðàíèòå äàííîå
ðóêîâîäñòâî äëÿ äàëüíåéøåãî èñïîëüçîâàíèÿ.

ÎÏÀÑÍÎ
 äàííîì ÈÁÏ èìåþòñÿ ÑÌÅÐÒÅËÜÍÎ ÎÏÀÑÍÛÅ ÍÀÏÐßÆÅÍÈß. Âñå
ðàáîòû ïî ðåìîíòó è îáñëóæèâàíèþ äîëæíû âûïîëíÿòüñÿ ÒÎËÜÊÎ
ÓÏÎËÍÎÌÎ×ÅÍÍÛÌ ÎÁÑËÓÆÈÂÀÞÙÈÌ ÏÅÐÑÎÍÀËÎÌ. Âíóòðè
ÈÁÏ íåò óçëîâ, ÎÁÑËÓÆÈÂÀÅÌÛÕ ÏÎËÜÇÎÂÀÒÅËÅÌ.

ÏÐÅÄÓÏÐÅÆÄÅÍÈÅ
S Äàííûé ÈÁÏ ñîäåðæèò ñîáñòâåííûå èñòî÷íèêè ýíåðãèè (àêêóìóëÿòîðû).
Íà âûõîäíûõ ðîçåòêàõ ìîæåò èìåòüñÿ íàïðÿæåíèå, äàæå êîãäà ÈÁÏ íå
ïîäêëþ÷åí ê ñåòè ïåðåìåííîãî òîêà.
S Íå îòñîåäèíÿéòå ñåòåâîé øíóð è íå èçâëåêàéòå åãî âèëêó èç ðîçåòêè ïðè
âêëþ÷åííîì ÈÁÏ. Ïðè ýòîì çàùèòíîå çàçåìëåíèå îòêëþ÷àåòñÿ îò ÈÁÏ è
îò îáîðóäîâàíèÿ, ïîäêëþ÷åííîãî ê ÈÏÁ.
S Äëÿ ñíèæåíèÿ îïàñíîñòè ïîæàðà èëè ïîðàæåíèÿ ýëåêòðè÷åñêèì òîêîì
óñòàíàâëèâàéòå ÈÁÏ â çàêðûòîì ïîìåùåíèè ñ êîíòðîëèðóåìûìè
òåìïåðàòóðîé è âëàæíîñòüþ, â êîòîðîì îòñóòñòâóþò ïðîâîäÿùèå
çàãðÿçíÿþùèå âåùåñòâà. Òåìïåðàòóðà îêðóæàþùåãî âîçäóõà íå äîëæíà
ïðåâûøàòü 40°Ñ. Íå ýêñïëóàòèðóéòå óñòðîéñòâî îêîëî âîäû èëè â ìåñòàõ ñ
ïîâûøåííîé âëàæíîñòüþ (ìàêñ. 95%).
S Äëÿ îáåñïå÷åíèÿ ñîáëþäåíèÿ òðåáîâàíèé ìåæäóíàðîäíûõ ñòàíäàðòîâ è
òðåáîâàíèé ê ðàçâîäêå ýëåêòðè÷åñêèõ öåïåé, ñóììàðíàÿ âåëè÷èíà òîêà
óòå÷êè íà çåìëþ âñåãî îáîðóäîâàíèÿ, ïîäêëþ÷åííîãî ê âûõîäó ÈÁÏ, íå
äîëæíà ïðåâûøàòü 1,5 ìèëëèàìïåðà.

ÎÑÒÎÐÎÆÍÎ
S Âûñîêîå íàïðÿæåíèå, âûçâàííîå êîðîòêèì çàìûêàíèåì â áàòàðåå, ìîæåò
ïðèâåñòè ê ïîðàæåíèþ ýëåêòðè÷åñêèì òîêîì èëè îæîãó. Ñîáëþäàéòå
ìåðû ïðåäîñòîðîæíîñòè. Òåõíè÷åñêîå îáñëóæèâàíèå äîëæíî
îñóùåñòâëÿòüñÿ êâàëèôèöèðîâàííûì ïåðñîíàëîì ïî ðàáîòå ñ
èñòî÷íèêàìè ïèòàíèÿ, çíàêîìûì ñ ìåðàìè ïðåäîñòîðîæíîñòè. Íå
äîïóñêàéòå ê ðàáîòå ñ áàòàðåÿìè ïîñòîðîííèõ.

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SAFETY WARNINGS

S Íåîáõîäèìî ñîáëþäàòü ïðàâèëà óòèëèçàöèè àêêóìóëÿòîðîâ. Îáðàòèòåñü ê


ìåñòíûì íîðìàòèâíûì àêòàì çà èíôîðìàöèåé î òðåáîâàíèÿõ ê
óòèëèçàöèè.
S Íèêîãäà íå áðîñàéòå àêêóìóëÿòîðû â îãîíü. Àêêóìóëÿòîðû ìîãóò
âçîðâàòüñÿ ïîä âîçäåéñòâèåì îãíÿ.

Advertencias de Seguridad

INSTRUCCIONES DE SEGURIDAD IMPORTANTES


GUARDE ESTAS INSTRUCCIONES
Este manual contiene instrucciones importantes que debe seguir durante la instalación y el
mantenimiento del SIE y de las baterías. Por favor, lea todas las instrucciones antes de
poner en funcionamiento el equipo y guarde este manual para referencia en el futuro.

PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben
ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay
NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE.

ADVERTENCIA
S Este SIE contiene su propia fuente de energía (las baterías). Los receptáculos de salida
pueden transmitir corriente eléctrica aun cuando el SIE no esté conectado a un
suministro de corriente alterna (c.a.).
S No retire o desenchufe el cable de entrada mientras el SIE se encuentre encendido. Esto
suprime la descarga a tierra de seguridad del SIE y de los equipos conectados al SIE.
S Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar
cubierto, con temperatura y humedad controladas, libre de contaminantes conductores.
La temperatura ambiente no debe exceder los 40°C. No trabaje cerca del agua o con
humedad excesiva (95% máximo).
S Para cumplir con los estándares internacionales y las normas de instalación, la totalidad
de los equipos conectados a la salida de este SIE no debe tener una intensidad de
pérdida a tierra superior a los 1,5 miliamperios.

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SAFETY WARNINGS

PRECAUCIÓN
S Las baterías pueden constituir un riesgo de descarga eléctrica o quemaduras por
corriente alta de corto circuito. Adopte las precauciones debidas. Personal calificado de
servicio que conozca de baterías y esté al tanto de las precauciones requeridas debe
darle servicio al equipo. Mantenga al personal no autorizado alejado de las baterías.
S Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales
para conocer los requisitos pertinentes.
S Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a
la llama.

Säkerhetsföreskrifter

VIKTIGA SÄKERHETSFÖRESKRIFTER
SPARA DESSA FÖRESKRIFTER
Den här anvisningen innehåller viktiga instruktioner som du ska följa under installation och
underhåll av UPS-enheten och batterierna. Läs alla instruktioner innan du använder
utrustningen och spara den här anvisningen för framtida referens.

FARA
Denna UPS-enhet innehåller LIVSFARLIG SPÄNNING. ENDAST AUKTORISERAD
SERVICEPERSONAL får utföra reparationer eller service. Det finns inga delar som
ANVÄNDAREN KAN UTFÖRA SERVICE PÅ inuti UPS-enheten.

VARNING
S Denna UPS-enhet har en egen energikälla (batterier). De utgående kontakterna kan vara
strömförande när UPS-enheten inte är ansluten till en växelströmkälla.
S Ta aldrig bort nätsladden när UPS-enheten är påslagen. Detta tar bort skyddsjordningen
från både UPS-enheten och den anslutna utrustningen.
S Minska risken för brand eller elektriska stötar genom att installera denna UPS-enhet
inomhus, där temperatur och luftfuktighet är kontrollerade och där inga ledande
föroreningar förekommer. Omgivande temperatur får ej överstiga 40°C. Använd inte
utrustningen nära vatten eller vid hög luftfuktighet (max 95 %).
S För att överensstämma med internationell standard och installationsföreskrifter får inte
den totala utrustning som anslutits till uttagen på denna UPS-enhet ha läcksström som
överstiger 1,5 milliampere.

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SAFETY WARNINGS

VIKTIGT
S Batterierna kan innebära en risk för elektrisk stöt eller brännskada från kortsluten
starkström. Iakttag lämpliga försiktighetsåtgärder. Service ska utföras av utbildad
servicepersonal med kunskap om batterierna och nödvändiga försiktighetsåtgärder. Håll
ej behörig personal borta från batterierna.
S Batterierna måste avyttras enligt anvisningarna i lokal lagstiftning.
S Använda batterier får aldrig brännas upp. De kan explodera.

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Chapter 3 UPS Startup

This section provides step-by-step instructions for starting the Eaton


FERRUPS Rack Mount UPS. Follow these procedures closely to avoid
potential damage to your equipment or the UPS and to protect yourself
and others from hazardous operating conditions.

Identifying Your UPS


NOTE Before starting up the UPS, verify that it has been installed according to the Eaton
FERRUPS Rack Mount UPS (850 VA–7 kVA) Installation Guide.

FERRUPS Rack Mount UPSs come in different sizes (see Figure 1).
Identify your UPS model and continue to the appropriate startup section.

4.3–7 kVA Models


See page 21.

850 VA–3.1 kVA Models


See page 18.

ÎÎÎÎ
ÎÎÎÎ
ÎÎÎÎ
Figure 1. Identifying the FERRUPS Rack Mount UPS

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UPS STARTUP

Startup for FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPSs
Before starting up the UPS, review the rear panel for your UPS model.

RS-232
Communication
Port

Alarm Silence
Switch

Output
Receptacles

Figure 2. FERRUPS Rack Mount 850 VA–1.4 kVA UPS Rear Panel

RS-232
Communication
Port

Alarm Silence
Switch

Output
Receptacles

Figure 3. FERRUPS Rack Mount 1.8–3.1 kVA Rear Panel

To start the FES/QFES 850 VA–3.1 kVA or FER/QFER 1.8–3.1 kVA UPS,
use the following steps:

1. Confirm the equipment to be protected by the UPS is powered off.

2. For Plug-Receptacle UPSs: Plug the UPS power cord into a power
outlet.

NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.

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UPS STARTUP

For 230V Plug-Receptacle UPSs: Disconnect the power cord from


the computer or other equipment to be protected by the UPS and
plug it into the UPS. Plug the other end of the power cord into a
power outlet.

NOTE 50-Hz models: do not use the IEC-320 jumper cord supplied with the UPS; this cord
is for plugging the equipment into the UPS output receptacles.
NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.
NOTE If you need to order a UPS power cord, please call your service representative.

For Hardwired UPSs: Confirm that an electrician has completed


and tested the connection to the proper power source and
connected your protected equipment according to the Eaton
FERRUPS Rack Mount UPS (850 VA–7 kVA) Installation Guide. Turn
the AC line disconnect switch to the ON position.

3. The AC LINE indicator illuminates (see Figure 4).

AC LINE READY CHARGING BATTERY ALARM


POWER

Figure 4. Front Panel Indicators

4. Use the FERRUPS key to turn the UPS ON/OFF switch to the ON
position.

After a short startup test, the READY indicator flashes for a few
seconds and then remains illuminated. The UPS is ready to supply
output power.

NOTE The UPS and external battery cabinets are shipped with the batteries charged.
However, batteries may lose some of the charge during shipping and storage. You can use
the UPS immediately after unpacking, but it may not provide the full‐rated backup time during
a power failure. Upon initial startup, the UPS may need to operate for 24 hours before the
battery is fully charged and full battery‐backup time is available. If the CHARGING indicator is
illuminated, operate the UPS for 24 hours to fully charge the battery.

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UPS STARTUP

5. For Plug-Receptacle UPSs: Plug the equipment to be protected


into the UPS output receptacles.

NOTE For 50-Hz models, use the supplied IEC-320 jumper cord to connect your equipment
to the UPS output receptacles.

For Hardwired UPSs: Turn the bypass switch to the UPS position.

6. Turn on the equipment that is connected to the UPS.

If the ALARM indicator illuminates, see “Alarms” on page 61.

7. If your FERRUPS Rack Mount UPS is configured to use an external


battery cabinet, you must program the battery capacity in
ampere-hour (Ah) for the total number of battery packs used in the
UPS. If you purchased one of the FERRUPS Rack Mount battery
pack options available from Eaton, select the Ah value from Table 1.

NOTE A Remote Control Panel (part number RCK-0007), PC, or terminal is required to
communicate with the UPS.

Before programming the battery Ah, enter the user-level password


following the instructions in “Entering Passwords” on page 30. To
change the battery Ah, parameter 69 (Batt Ah), follow these steps:

Press this key: Display shows:


[DISPLAY] [6] [9] [ENTER] 69 Batt AH [Default]
[PROGRAM] 69 Pgm:
[Ah Value from Table 1] 69 Pgm: [xxx]
[ENTER] 69 Pgm: [new value]

where xxx is the Battery Ah value from Table 1.

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UPS STARTUP

Table 1. External Battery Pack Ah Values for 1.8–3.1 kVA UPS Models
Battery Pack Battery Ah

1re 100

2re 150

Startup for the FER/QFER 4.3–7 kVA UPS


Before starting up the UPS, review the rear panel for your UPS model.

Battery Output Receptacle


Cable Input Panel (Optional)

RS-232
Communication
Port

Figure 5. FERRUPS Rack Mount 4.3–7 kVA Rear Panel

To start the FER/QFER 4.3–7 kVA UPS, use the following steps:

1. Confirm the equipment to be protected by the UPS is powered off.

2. For Plug-Receptacle UPSs: Verify that the AC input power is off at


the service panel. Plug the UPS power cord into a power outlet.

NOTE If the plug does not match your receptacle outlet, ask your electrician to install the
proper outlet.

For Hardwired UPSs: Confirm that an electrician has completed


and tested the connection to the proper power source and
connected your protected equipment according to the Eaton
FERRUPS Rack Mount UPS (850 VA–7 kVA) Installation Guide.
Confirm that your AC line disconnect switch and the UPS ON/OFF
switch are both in the OFF position.

3. If you have an RBC-1 or RBC-2 battery cabinet, skip to Step 4.

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UPS STARTUP

If you have an RBC-3 battery cabinet, turn the DC switch to the ON


position.

S The DC switch is located under the hinged panel on the top of


the battery cabinet. Remove the bolts that hold the front of the
battery cabinet to the rack. Pull the battery cabinet out slightly;
unscrew the panel screw and lift open the hinged panel. Turn on
the DC switch.

S Close and secure the top panel. Slide the battery cabinet back in
the rack. Reinstall the bolts to secure the front of the battery
cabinet to the rack.

4. Start the UPS on battery power: Use the FERRUPS key to turn
the UPS ON/OFF switch to the ON position. After a brief self-check,
the BATTERY POWER and READY indicators illuminate. The UPS
beeps every 20 seconds, indicating the UPS is running on battery
power. The control panel scrolls this display:

FERRUPS
Mode: Auto
Charger: Off
Beeper: Enabled

NOTE If the ALARM indicator is on, read the alarm message on the control panel display,
turn the UPS ON/OFF and DC switches to the OFF position, and call your service
representative.

5. For Plug-Receptacle UPSs: Turn the AC input power on at the


service panel. The AC LINE indicator illuminates. After a few
seconds, the UPS switches from battery power to AC input power.
The BATTERY POWER indicator turns off.

AC LINE READY CHARGING BATTERY ALARM


POWER

Figure 6. Front Panel Indicators

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UPS STARTUP

For Hardwired UPSs: Turn the AC line disconnect switch to the ON


position. The AC LINE indicator illuminates. After a few seconds,
the UPS switches from battery power to AC input power. The
BATTERY POWER indicator turns off. Now, turn the UPS bypass
switch (mounted nearby) to the UPS position.

Figure 7. AC Line Disconnect Switch

NOTE The UPS and external battery cabinets are shipped with the batteries charged.
However, batteries may lose some of the charge during shipping and storage. You can use
the UPS immediately after unpacking, but it may not provide the full‐rated backup time during
a power failure. Upon initial startup, the UPS may need to operate for 24 hours before the
battery is fully charged and full battery‐backup time is available. If the CHARGING indicator is
illuminated, operate the UPS for 24 hours to fully charge the battery.

6. For Plug-Receptacle UPSs: Plug the equipment you want to


protect into the UPS receptacles and turn on the equipment. If the
ALARM indicator illuminates, see “Alarms” on page 61.

For Hardwired UPSs: Turn on the equipment connected to the


UPS. If the ALARM indicator illuminates, see “Alarms” on page 61.

7. Set the time and date using the control panel.

NOTE The correct time and date for is needed for the UPS alarm and inverter logs. Reset
the time and date whenever the UPS has been shut down.

Time is parameter 0; see “Parameters” on page 34 for more


information. To set the time (in 24-hour format), follow these steps:

Press this key: Display shows:


[DISPLAY] Display:
[0] Display: 0
[ENTER] 00 Time: 11:30:20
[PROGRAM] 00 Pgm:
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UPS STARTUP

Enter the correct time (in 24-hour format). For example, if the time
is 9:30 a.m.:

Press this key: Display shows:


[9][3][0] 00 Pgm: 930
[ENTER] 00 Time 09:30:00

The date is parameter 10. To set the date, follow these steps:

Press this key: Display shows:


[DISPLAY] Display:
[1][0] Display: 10
[ENTER] 10 Date: 01/01/96
[PROGRAM] 10 Pgm:

Enter the correct date (in MMDDYY format). For example, to enter
June 4, 1993:

Press this key: Display shows:


[0][6][0][4][9][3] 10 Pgm: 060493
[ENTER] 10 Date 06/04/93

8. If your FERRUPS Rack Mount UPS is configured to use an external


battery cabinet, you must program the battery capacity in
ampere-hour (Ah) for the total number of battery packs used in the
UPS. If you purchased one of the FERRUPS Rack Mount battery
pack options available from Eaton, select the Ah value from Table 2.

Before programming the battery Ah, enter the user-level password


following the instructions in “Entering Passwords” on page 30. To
change the battery Ah, parameter 69 (Batt Ah), follow these steps:

Press this key: Display shows:


[DISPLAY] [6] [9] [ENTER] 69 Batt AH [Default]
[PROGRAM] 69 Pgm:
[Ah Value from Table 2] 69 Pgm: [xxx]
[ENTER] 69 Pgm: [new value]

where xxx is the Battery Ah value from Table 2.

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UPS STARTUP

Table 2. External Battery Pack Ah Values for 4.3–7 kVA UPS Models
Battery Pack Battery Ah

EBPS4.3R 62

1rd 150

2rd 225

3rd 300

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Chapter 4 Operation

This section describes:


S The UPS front panel indicators
S Using the control panel
S Automatic system testing
S Parameters
S Shutting down the UPS

Front Panel Indicators


The UPS front panel indicators indicate how the UPS is operating and
also alert you of potential power problems. Figure 8 shows the UPS
front panel indicators. Table 3 explains the status of each indicator.

AC LINE READY CHARGING BATTERY ALARM


POWER

Figure 8. Front Panel Indicators

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Table 3. Indicator Status


Indicator Status Explanation

AC LINE On The UPS is getting power from the AC input power source.

Off S The UPS is not getting input power.


S There is a power outage.
S The AC input breaker is tripped.
S The UPS is unplugged.

READY On The UPS is ready to provide battery backup power when needed.

Off The UPS cannot provide battery backup power because:


S It is in the Line Condition mode or the Off mode (see the following section, “Using
the Control Panel”).
S The batteries may be discharged.
S It may be running on battery power (Inverter On mode).
Flashing The UPS is testing the batteries as part of the automatic system test (see
“Automatic System Test” on page 33); or, you have started a timed shutdown (see
Table 9 on page 46).

CHARGING On The UPS is charging its batteries.

Off The battery charger is off; batteries are at full charge.

BATTERY POWER On The UPS is providing power from its batteries; it is in the Inverter On mode.

Off The UPS is providing conditioned power from the AC input power source, or the UPS
is off.
Flashing The UPS is testing the inverter as part of the automatic system test (see “Automatic
System Test” on page 33).
ALARM On The UPS is warning you that an alarm exists. If you have not silenced the alarm, the
beep sequence identifies the problem (see “Alarms” on page 61). If you have a
control panel, an alarm message appears on its display.

Off No alarm exists.

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OPERATION

Using the Control Panel


The control panel comes with all 4.3–7 kVA models. If you have an
850 VA–3.1 kVA model, you may have ordered the remote control panel
as an option (refer to TIP 407 to connect the control panel).
The control panel is attached to the front of the UPS with a 6-ft (1.8m)
cable, providing hand-held operation. The control panel's READY,
BATTERY POWER, and ALARM indicators work like the READY,
BATTERY POWER, and ALARM indicators on the front of the UPS (see
“Front Panel Indicators” on page 27).
You can use the control panel to change UPS system modes and display
and change parameters. You can also lock the control panel and change
some of its features. If you press the wrong key at any time, press
[CLEAR] and then the correct key.

Changing Operating Modes


There are four UPS operating modes:
S Off
S Auto
S Line Condition
S Inverter On (on battery)
The FERRUPS Rack Mount UPS selects the appropriate operating mode
automatically; however, there may be times when you need to set the
operating mode manually from the control panel. Notice that names of
the operating modes appear in red on the bottom of keys 1–4.

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OPERATION

Table 4. Operating Modes


Operating Mode How to Select It What It Means

Off Press [CTRL]-[1] The UPS does not provide power to your equipment, but you can still use the
[ENTER] [ENTER]. control panel if battery power is present. The READY indicator is off.
Auto Press [CTRL]-[2] This is the normal operating mode. The UPS conditions AC input power and
[ENTER] [ENTER]. provides the conditioned power to your equipment. The UPS is ready to
switch to battery power if necessary. The AC LINE and READY indicators
should be illuminated.

Line Condition Press [CTRL]-[3] The UPS is conditioning AC input power and providing the conditioned power
[ENTER] [ENTER]. to your equipment, but if there is a brownout or power outage, the UPS does
not switch to battery power. Instead, the UPS shuts down its output until AC
input power is available again. The READY indicator is off when the UPS is in
this mode.

Inverter On Press [CTRL]-[4] The UPS converts battery power to AC power for your equipment. It does not
(on battery) [ENTER] [ENTER]. charge the batteries. The BATTERY POWER indicator is on. The UPS
calculates the run time remaining and sounds an alarm when run time starts
to get low. The READY indicator is off.

Entering Passwords
Before you can change some parameter values, you must enter a
password. You must also enter a password before you enter some of
the commands listed on page 46.

NOTE Some parameters, such as Time, Date, and Unit ID, are not password-protected
initially. If you change parameter 39 to “Yes,” a user-level password is required to change
these parameters, to use [CTRL] keys, or to use some commands. See “Parameters” on
page 34 and “Entering Commands from a Terminal or Computer” on page 46 for more
information.

The user-level password is 377. If you need a password for a higher


level, call your service representative. To enter the user-level password,
follow these steps:

Press this key: Display shows:


[CLEAR] FERRUPS
[PROGRAM] Password:
[3] [7] [7] Password: 377
[ENTER] Level: User
To clear the password, press [CLEAR] until Password Cleared
appears on the control panel display.

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OPERATION

Displaying and Changing Parameters


The names of the first 11 parameters appear in green on the top of the
number keys. To display a parameter, press [DISPLAY], the parameter
number, and [ENTER]. For example, to display parameter 0 (Time),
follow these steps:

Press this key: Display shows:


[DISPLAY] Display:
[0] Display: 0
[ENTER] 00 Time 07:04:08
To change a parameter, display it first. Then, press [PROGRAM], enter
the new value for the parameter, and press [ENTER]. For example, to
change parameter 0 (Time), follow these steps:

Press this key: Display shows:


[DISPLAY] [0] [ENTER] 00 Time 07:04:08
[PROGRAM] 00 Pgm:
[9] [3] [0] 00 Pgm: 930
[ENTER] 00 Time 09:30:00

Locking and Unlocking the Control Panel


You may need to lock the control panel if you want to limit its use. When
disabled, the control panel does not respond to the key functions until it
is enabled again.
To disable the panel, press the keys shown in the following example
(verify that you have the necessary code to unlock the control panel).

Press this key: Display shows:


[CLEAR] and [ENTER] together −Keypad Locked−

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OPERATION

When you lock the control panel, it beeps and displays −Keypad
Locked− for approximately two seconds. The control panel beeps and
shows this display whenever you try to use the keys. The front panel
indicators continue to show the UPS status, and the control panel shows
UPS alarms. To enable the control panel again,

Press this key: Display shows:


[CLEAR] and [ENTER] together Unlock #:
[8] [2] [0] [4] [9] Unlock #: 82049
[ENTER] Keypad Unlocked
After approximately two seconds, the control panel shows the same
display it showed before you unlocked it. If you enter the wrong unlock
number, the control panel displays −Keypad Locked− for two
seconds, and the control panel remains locked.

Using the Configuration Menu


The control panel includes a Configuration Menu that lets you adjust its
baud rate and brightness, turn the beeper on or off, turn on and off the
click you hear when you press keys, and control other features. The
label on the back of your control panel includes more information on this
menu (see Figure 9).

Remote Control Panel (RCP)


Access Instructions for Configuration Menu

Simultaneously press [CONTROL] and [PROGRAM] to enter RCP


Configuration menu

At any time: Press [ENTER] to display/edit next menu item


Press [PROGRAM] to exit menu and save changes
Press [CLEAR] to exit menu without saving changes

Menu Item Range Notes


Baud Rate 0 −5 0=300, 1=1200, 2=2400, 3=4800, 4=9600, 5=19200
Brightness 0 −7 Display brightness: 0=Min, 7=Max
Beeper 0 −1 Beeper enabled? 0=No, 1=Yes
Keyclick 0 −1 Keyclick enabled? 0=No, 1=Yes
Repeat 0 −1 Autorepeat of depressed key? 0=No, 1=Yes
Connect 0 −1 Send “123DCP” at startup? 0=No, 1=Yes

Figure 9. Remote Control Panel

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OPERATION

Automatic System Test


The UPS performs an automatic system test every seven days to test
the memory, batteries, and inverter. During the system test, the
BATTERY POWER and READY indicators flash. For the results of the
last system test, you can display parameter 26 (see page 37).

Logic Test
First, the UPS checks its memory. If it finds a problem, the UPS sounds
alarm O, Memory Check (– – –). See page 63.

Inverter Test
The inverter converts DC battery power into the AC power your
equipment uses. During the inverter test, the UPS pulses its inverter to
see if it delivers the proper amount of current. If not, the UPS sounds
alarm N, Check Inverter (– S). See page 63.
Although it is testing the inverter, the UPS is not in Inverter On mode.
The UPS continues to condition input power and is ready to provide
battery power if there is a power outage. The BATTERY POWER
indicator flashes during this part of the test.

Battery Test
The UPS also checks its batteries to verify that they can support your
equipment for the minimum specified run time. If not, the UPS sounds
alarm M, Check Battery (– –). See page 63. The READY indicator flashes
during this part of the test.

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OPERATION

Parameters
Table 5 shows the first 26 parameters. You can view or reset the
parameters using the control panel or a terminal or computer.
If you plan to view or change parameters from the control panel, see
“Using the Control Panel” on page 29 for instructions.
If you plan to view or change parameters from a terminal or computer
that you have connected to the RS-232 port, see “Entering Commands
from a Terminal or Computer” on page 46. When you use commands to
display or change parameters, identify the parameter with either its
number or name (see Table 5). If you use the name, you can enter the
entire parameter name or just the short form; you can also abbreviate
the parameter name as long as your abbreviation includes the letters in
the short form.
Although you do not need a password to view any of the first
26 parameters, all of them require a password to change (see the
password column in Table 5). See “Entering Passwords” on page 30 or
“Entering Commands from a Terminal or Computer” on page 46 for
password information.

NOTE All changeable parameters except 0 (Time), 10 (Date), and 15 (Unit ID) are set at the
factory. Only qualified technicians using the proper metering equipment should change other
parameters. Improper calibration may cause the FERRUPS Rack Mount UPS to malfunction.
Call your service representative before you attempt to change any parameters except 0, 10,
and 15.

Table 5. Parameters
Parameter Parameter Name
Sample Display Password Explanation
Number (Short Form)

0 00 Time 07:04:00 None time System Time. The UPS uses this time to
(t) record alarms and inverter runs. When the
DC power has been off and you restart the
UPS, the time shown is the last recorded
time before shutdown. Reset time when DC
power has been off.

1 01 V In 120.7 Service acvoltsin The input voltage the UPS is receiving.


(vi) When this value drops below the brownout
voltage, the UPS switches to inverter.

2 02 V Out 120.7 Service acvoltsout The voltage the UPS is providing to your
(vo) equipment.

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OPERATION

Parameter Parameter Name


Sample Display Password Explanation
Number (Short Form)

3 03 --Reserved-- Reserved

4 04 I Out 6.2 Service acampsiout The current your equipment is drawing from
(o) the UPS.
5 05 VA Out 748 Change Not vaout Volt-Amps Out. The total “apparent power”
Allowed (va) your equipment is drawing from the UPS.
This value is based on parameter 2
multiplied by parameter 4, and should be
less than or equal to the VA or kVA rating of
the UPS. See VA Limit, parameter 19.

6 06 I Batt 0.0 Service ibatt Battery Current. When the UPS is running
(ib) on AC input, this is the charging current in
amperes (A). When the UPS runs on battery
power (inverter), this is the amount of
current (in amperes) the batteries are
supplying to the UPS.

7 07 V Batt 48.51 Service vbatt Battery Volts. The present battery voltage.
(vb) The UPS sounds an alarm if this value is too
low.

8 08 Freq 60.43 Hz Change Not frequency In normal operation, this is the frequency of
Allowed (f) power the UPS is receiving from the AC
input source. If this value falls outside
preset limits, the UPS goes to battery
power. When the UPS is running on battery
power, this is the frequency the UPS is
supplying to your equipment.

9 09 RunTime 12m Change Not runtime Estimated Run Time Remaining. The amount
Allowed (rt) of time the UPS continues to support your
equipment when the UPS is running on
battery power. The UPS sounds an alarm
when this value falls below a preset limit.

10 10 Date 06/01/02 None date System Date. The UPS uses this date to
(d) record alarms and inverter runs. The date
must be reset when you restart the UPS
after DC power is turned off.

11 or 11 Amb Temp 23c Change Not ambtemp The temperature (in Celsius) inside the UPS.
[DISPLAY] Allowed (at) The UPS sounds an alarm and shuts down if
[1] [1] [ENTER] this value is too high.

12 12 SinkTemp 26c Change Not heatsinktemp The temperature of the heatsink. The UPS
Allowed (st) sounds an alarm if this value is too high.

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Parameter Parameter Name


Sample Display Password Explanation
Number (Short Form)

13 13 --Reserved-- Reserved

14 14 XfmrTemp 28c Change Not xfmrtemp The temperature of the transformer. The
Allowed (xt) UPS sounds an alarm and shuts down if this
value is too high.
NOTE The display always shows -63c on
FERRUPS models that do not use a
transformer temperature probe.

15 15 Unit ID None unitident UPS ID. An identification string that can be


Network #1 UPS (id) configured for use with your network.
16 16 FullLoad% 075 Change Not fullload Percent of full load. The percentage of the
Allowed (l) UPS's total capacity that is actually being
used by your equipment.

17 17 Watts 546 Change Not watts The total “real power” your equipment is
Allowed (w) drawing from the UPS.
18 18 PF 0.73 Dist Change Not powerfact The power factor of your equipment; the
Allowed (pf) difference in the way it draws voltage and
current. Power factor is equal to Watts Out
(parameter 17) divided by VA Out
(parameter 5). This parameter also tells
whether the power factor is leading (Lead),
lagging (Lag), or distortion (Dist).

19 19 VALimit 850 Change Not valimit The maximum volt-amps the UPS can
Allowed (val) supply to your equipment at the present
power factor. The UPS sounds an alarm
when VA Out (parameter 5) is higher than
this value.

20 20 #PwrOut 1 Change Not powerout The number of times there has been a loss
Allowed (po) of input power since you started the UPS.
21 21 #OvrLds 0 Change Not overloads The number of times the UPS has sensed an
Allowed (ol) overload; that is, the number of times VA
Out has been greater than VA Limit.

22 22 SysHrs 00000 Change Not syshours The total number of hours the UPS has been
Allowed (sh) operating, regardless of mode. This number
does not increase when the UPS ON/OFF
switch is in the OFF position.

23 23 InvMin 0000.0 Change Not invmin The total number of minutes the inverter
Allowed (im) has run since startup.

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Parameter Parameter Name


Sample Display Password Explanation
Number (Short Form)

24 24 Inverter Log Change Not inverterlog A record of the date, time, duration and
L 0319 2127 1215 Allowed (il) reason for the last 20 inverter (battery
power) runs (see “Alarm and Inverter Logs”
on page 64).

25 25 Alarm Log Change Not alarmlog A record of the date, time, duration and
A 0319 2127 1215 Allowed (al) reason for the last 20 alarms (see “Alarm
and Inverter Logs” on page 64).

26 26 Test Results Change Not testresults This parameter records the results of the
(See Allowed (tr) last system test. The parameter display
explanation.) includes the time and date of the test and
the results of each part of the system test
(see “Automatic System Test” on page 33).

Additional Parameters The microprocessor in the UPS keeps track of more than 100 parameters. Parameters 27 and
above are alarm and operation set points, calibration factors and other settings. You usually do not need access to
these parameters for normal operation of the UPS. If you need information about the full range of UPS parameters, call
your service representative to ask for TIP 407 or TIP 503. TIP 407 describes communication from a control panel.
TIP 503 describes communication through the RS-232 port.

UPS Shutdown
The FERRUPS Rack Mount UPS is designed for many years of
round-the-clock operation. Usually, you do not need to shut down the
UPS, even if your equipment is shut down for several days. Even when
it's not powering your equipment, the UPS monitors its internal
condition and keeps the Time and Date parameters current.
The following situations may require a UPS shutdown:

1. When you do not expect to use it for an extended period of time.

2. When it is being serviced.

3. Before you move it.

4. When it has gone into the Off mode because the batteries have
been discharged during an extended outage.

5. When a system malfunction requires a UPS shutdown.

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CAUTION
When AC input voltage is present, the UPS system can provide output voltage even though
its batteries are disconnected. To confirm that there is no UPS output voltage, always
disconnect the AC input source; if the UPS has one or more separate battery cabinets, open
the DC disconnect switch on each battery cabinet or disconnect the battery cabinet from the
UPS.

1. UPSs with no bypass switch: Turn off the protected equipment.


Continue to Step 2.

If you need to use the equipment while the UPS is off, plug the
equipment into standard wall outlets and restart the equipment.

UPSs with a Break-Before-Make (BBM) bypass switch (see the


label on the side of the switch): Shut down the protected
equipment. Turn the bypass switch to the LINE position. Continue
to Step 2.

If you need to use the equipment while the UPS is off, restart the
equipment. The equipment receives direct AC line instead of
conditioned power from the UPS.

UPSs with a Make-Before-Break (MBB) bypass switch (see the


label on the side of the switch): Verify that the AC LINE indicator is
on, the BATTERY POWER indicator is off, and the UPS is providing
output. If all three of these conditions are present, turn the bypass
switch to the LINE position. Your equipment receives direct AC line
instead of conditioned power from the UPS. Continue to Step 2.

If all three of these conditions are not present, follow Steps 2–4
before you turn the bypass switch to the LINE position. This causes
a break in power to your equipment between shutting down the
UPS and turning the bypass switch to the LINE position.

CAUTION
Equipment can be damaged if you change the switch position when line is applied and the
UPS is off or on battery! Refer to TIP 410.

2. Use the FERRUPS key to turn the UPS ON/OFF switch to the OFF
position.

3. If the UPS is plugged in, unplug it. For hardwired models, turn the
AC line disconnect switch to the OFF position.

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OPERATION

4. For battery cabinets with a battery connector on the rear panel,


unplug the connector between the battery cabinet(s) and the UPS.

NOTE Be sure to reconnect this connector before you restart the UPS.

For battery cabinets without a battery connector, turn the DC


switch to the OFF position.

NOTE The DC switch MUST be turned off to ensure that the batteries will not discharge.

S The DC switch is located under the hinged panel on the top of


the battery cabinet. Remove the bolts that hold the front of the
battery cabinet to the rack. Pull the battery cabinet out slightly;
unscrew the panel screw and lift open the hinged panel. Turn off
the DC switch.

S Close and secure the top panel. Slide the battery cabinet back in
the rack. Reinstall the bolts to secure the battery cabinet to the
front of the rack.

5. If the UPS is turned off for an extended period of time, recharge


the batteries every 90–120 days to prevent battery damage.
To restart the UPS, see “UPS Startup” on page 17.

Extended Power Outages


If the power is out for an extended time, the UPS continues to provide
power for your equipment until it gets near the end of its run time. You
can check the remaining battery run time by reading parameter 9 (see
page 35).
At a preset number of minutes before the end of the run time
(factory-default setting is five minutes), the UPS sounds a Low Runtime
-
alarm ( S S). Shut down your equipment and turn off the UPS to
conserve the remaining battery power (see “UPS Shutdown” on
page 37). When AC input power returns, turn on the UPS to recharge
the batteries.
If your UPS shuts itself down because its battery voltage is too low, shut
down the UPS until the AC input power returns (see “UPS Shutdown”
on page 37).

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Chapter 5 Communication

The FERRUPS Rack Mount UPS is capable of full-duplex communication


and can communicate with a computer, a Local Area Network (LAN), or
a multi-user computer system. If your system comes with UPS
monitoring and automatic shutdown software, the FERRUPS Rack
Mount UPS can communicate with that software. If your system does
not have software, you can use the CheckUPSR II Power Management
Software included on the Software Suite CD.
If you do not plan to use CheckUPS II software or other UPS monitoring
software, you can still set up RS-232 communication with the UPS and
use commands and parameters to control UPS operation.

Software Suite CD
Each UPS ships with the Software Suite CD and a communication cable.
To begin installing CheckUPS II software, refer to the instructions
accompanying the Software Suite CD.
CheckUPS II software uses an RS-232 serial link to communicate with
the UPS, and (using MicrosoftR WindowsR) it provides you with
up-to-date graphics of UPS power and system data and power flow. It
also gives you a complete record of critical power events and notifies
you of important UPS or power information. If there is a power outage
and the UPS system battery power becomes low, CheckUPS II software
can automatically shut down your computer system to protect your data
before the UPS Low Battery shutdown occurs.

NOTE You can download the latest software version from www.eaton.com/powerquality.

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COMMUNICATION

Communication Port
The communication port cable pins are identified in Figure 10 and the pin
functions are described in Table 6.

Figure 10. Communication Port

Table 6. Communication Port Pin Functions


Pin Function Function

2 Transmit Data (in)

3 Receive Data (out)

4 Request to Send
To enable hardware handshaking on these pins, call your service
5 Clear to Send representative.

6 +12V Level (0.01A) when the UPS is operating

7 Signal Ground

11 Contact opens when on


inverter
12 Contact closes when on These relay contacts are rated at 25 Vac/Vdc and 250 mA (see “Remote
inverter Monitoring” on page 49).
13 Common Inverter Signal
Contact
14 +12V, 0.5A (850 VA–3.1 kVA) or 0.3A (4.3–7 kVA) Do not use for setting logic levels.

18 +12V Level (0.01A) when UPS is operating

20 AS/400 Option

21 Remote Shutdown

23 Contact closes on alarm


These relay contacts are rated at 25 Vac/Vdc and 250 mA (see “Remote
24 Common Alarm Signal Contact Monitoring” on page 49).
Pins 23 and 25 change status when the UPS is turned off.
25 Contact opens on alarm

NOTE Pins 2–5 and 7 are for RS-232 communication, Pins 11–13 and 23–25 are for remote monitoring, and Pin 21 (used
with 6 or 18) is for remote shutdown. The following sections describe how to take advantage of these features. Pin 20 is
for option use only.

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COMMUNICATION

Connecting a Terminal or Computer to the RS-232 Port


CAUTION
Do not make connections to the RS-232 communication port if the UPS is connected to a
positive ground battery system. The RS-232 ground must be isolated or equipment damage
will result. For help, contact your service representative.

If you are connecting a terminal to the RS-232 port, the terminal must be
capable of serial communication.
If you are connecting a computer, the computer must be running
terminal emulation software (such as HyperTerminalR). Most modem
software packages can emulate a terminal; if you do not have a terminal
emulation program, please contact your service representative for more
information.

1. To connect the FERRUPS Rack Mount UPS DB-25S (female)


RS-232 port to your terminal or computer, you need a cable
designed specifically for this purpose (see Figure 11 and Figure 12).
Eaton offers cables for computers or terminals using 25-pin or 9-pin
serial ports; call your service representative to order one of these
cables. If you would like to build your own cable, follow these
requirements:

S Use a high-quality, shielded cable.


S Do not use a standard 25-conductor straight-through cable;
only include straight-through connections for the pins shown in
Figure 11 and Figure 12.

For RS-232 communication, use Pins 2 (transmit data), 3 (receive


data), and 7 (signal ground). For hardware handshaking (request to
send on Pin 4 and clear to send on Pin 5), contact your service
representative. No other pins should be connected from the UPS
RS-232 port to your terminal or computer.

For more information on pin connections and the function of the


non-serial pins on the RS-232 port, see Table 6 on page 42,
“Remote Monitoring” on page 49, and “Remote Shutdown” on
page 50.
NOTE To connect a modem, see TIP 503.

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COMMUNICATION

Figure 11. DB-9 to UPS Pinout

Figure 12. DB-25 to UPS Pinout

2. Connect the cable from the RS-232 port on the UPS rear panel to
the serial port on your terminal or computer.

3. Your terminal or computer should be set to: 1200 baud, 8 bits, No


parity, 1 stop bit, and full duplex.

The terminal or terminal emulation software should also be set to


full duplex. If you are using a terminal, note that the FERRUPS Rack
Mount UPS supports the TeleVideoR 900 series, ADM3A and
WYSER 50 emulation.

Table 7 shows the standard settings at the UPS DB-25S port and
the settings that can be adjusted. Call your service representative if
you need to adjust any of the settings.

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COMMUNICATION

Table 7. DB-25 Port Settings


Specification Standard Setting Adjustable to

Connector 25-pin D (female) wired as DCE

Format ASCII, 8 bits, 1 stop bit Standard setting or


Most significant bit set to 0 7/8 bits, 1/2 stop
Baud Rate 1200 50–38400

Parity None Odd, Even, or None

Duplex Full Full or Half

4. Turn your terminal on or run your terminal emulation software. Then


press [ENTER] on your keyboard; a prompt appears on the screen.
The prompt varies depending on your current password level:

=> Normal prompt


User=> User-level password has been entered

5. Press [ENTER] on your keyboard a few times to verify that the UPS
responds.

6. To control or monitor the UPS, simply type the desired command


and press [ENTER].

Table 8 shows what keystrokes to use as you type commands or


view displays. See Table 9 for more information on UPS
commands.

Table 8. Keystroke Commands


Action Key Sequence

Delete last character typed. [BACKSPACE] or [CTRL]-[H]

Delete line. [CTRL]-[X]

Pause displays that take more than one screen. [CTRL]-[S]

Resume scrolling. (Turn Pause off.) [CTRL]-[Q]

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COMMUNICATION

Entering Commands from a Terminal or Computer


To monitor or control the FERRUPS Rack Mount UPS from a terminal or
computer, simply type in one of the commands and press [ENTER] (see
Table 9). Use the following command syntax:
S type the command in uppercase or lowercase
S use the entire command or the short form (you can also abbreviate
the command as long as you include the letters in the short form)
S use a semicolon to separate more than one command on a line
Table 9. Commands
Short
Command Password Function
Form

alarmshelp ah None Shows a list of all possible alarm messages, the audio code and letter
for each alarm and whether the alarm is active.
alarmlog al None Displays Alarm Log. See “Alarm and Inverter Logs” on page 64.

alarmtest at None Allows you to test the alarm function. Alarmtest sounds the User Test
alarm (J). See page 63.
alarmtest cancel at c None Turns the User Test alarm off.

chargermode chm None* Shows the UPS battery charger mode. By entering a mode after the
chargermode command, you can change the charger mode:
S chargermode off (chm f) or chargermode disable (chm d) = charger
off
S chargermode on (chm o) or chargermode enable (chm e) = charger
on
S chargermode auto (chm a) = charger enabled if AC input voltage and
battery voltage are acceptable

clearalarms ca None Clears all active alarms.

clearhistory ch None Clears the minimum and maximum parameter values shown when you
use the extendedhistory or history commands.
clearpassword cp None Clears the current password.

commands cm None Displays a list of all valid commands.

contdisplay cd Depends Continuously displays the parameter that you are currently displaying.
on You can specify other parameters for the continuous display by
parameter entering the name or number of each parameter after the contdisplay
password command.

*If you change parameter 39 to “Yes,” this command requires a user-level password.

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COMMUNICATION

Short
Command Password Function
Form

contstatus cs None Continuously displays the Status information (see the status
command).
date da None* Displays system time and date. To set the date, enter date
[month]/[day]/[year].

delay dl None Delays next command when you enter a number after delay. Each unit
represents 2.5 milliseconds, so delay 1 would cause a 2.5-millisecond
delay. For a 1-second delay, enter delay 400.

display d Depends Displays the values of one or more parameters (see Table 5 on
on page 34).
parameter Format: display [parameter # or name] [parameter # or name]
password Example: d 1 fullload ol displays the values of parameters 1, 16,
and 21.

extendedhistory xh None Displays the minimum and maximum values of parameters 1 (Vac In),
2 (Vac Out), 7 (Vdc), and 5 (VA Out); the command then clears the
minimum and maximum values (see Table 5 on page 34).

format f None Displays an 80-character line containing information on the FERRUPS


status. CheckUPS II and other UPS monitoring software use this data.
help ? or he None Shows a list of terminal/computer commands.

history h None Displays the minimum and maximum values of parameter 1 (Vac In); the
command then clears the minimum and maximum values.
identify I None Shows Eaton's address and telephone number and the software
version.
inverterlog il None Displays the Inverter Log. See “Alarm and Inverter Logs” on page 64.

logs l None Displays both the Alarm and Inverter Logs. See “Alarm and Inverter
Logs” on page 64.
off [time] o [time] None* Shuts down the UPS a given number of seconds. The READY indicator
flashes until the UPS shuts down, and the UPS beeps 5 seconds before
shutdown.
Example: OFF 60 shuts down the UPS in 60 seconds.

off [time] autostart o [time] None* Shuts down the UPS in a given number of seconds (see above), and
a restarts the UPS shortly after power returns.
off cancel oc None* Cancels timed shutdown.

*If you change parameter 39 to “Yes,” this command requires a user-level password.

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COMMUNICATION

Short
Command Password Function
Form

parameters p Depends Shows a list of system parameters. See “Parameters” on page 34. You
on can also display a range of parameters by entering the starting and
parameter ending parameter number or name after the command.
password Example: Parameters 1 10 displays parameters 1 through 10.

paramkeywords pk Depends Displays all parameters and their keywords (the names you can use
on with commands). You can also display a range of parameters by
parameter entering the numbers or names of the starting and ending parameters.
password

password pw None Allows you to enter the user-level password. Typing password alone
clears the current password.
Example: password 377 enters the user-level password.

program pr Depends Lets you set the value of any parameter. You must enter the appropriate
on password before you reset the value. See the Password command
parameter above.
password Format: PR [parameter # or name] [newvalue]
Example: PR 0 815 resets the time (parameter 0) to 8:15 a.m.

remote rm None Configures the RS-232 port so the connected terminal works like a
control panel.
shutdown sd None* Shuts down the UPS output in 60 seconds (if you enter shutdown
or alone) or the number of seconds you specify after the command. The
shutdown autostart sd a READY indicator flashes until the UPS shuts down. If you specify
autostart, the UPS restarts shortly after power returns.

shutdown cancel sd c None* Cancels a shutdown started with the shutdown command.

shutup sh None Turns off audible alarm.

status s None Shows date, time, system status, present system mode, active alarms,
and the value of various system parameters.
systemmode _ sm None* Typing systemmode alone displays which system mode is now active.
You can use systemmode with a, f, i, or l to enter one of the modes
below.

systemmode auto sm a None* Enters the Auto mode. This is the normal FERRUPS UPS mode. In this
mode, the UPS provides conditioned AC power to your equipment; if
there is a power outage, the UPS is ready to switch to battery power.

systemmode off sm f None* Enters the Off mode. In this mode, the UPS is not providing power to
your equipment, but you can still use the UPS control panel.
*If you change parameter 39 to “Yes,” this command requires a user-level password.

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COMMUNICATION

Short
Command Password Function
Form

systemmode sm i None* Enters the Inverter On mode. In this mode, the UPS is converting DC
inverter battery power to AC power for your equipment.
systemmode sm l None* Enters the Line Condition mode. In this mode, the UPS provides
linecondition conditioned AC power to your equipment, but it does not switch to
battery power if there is a power outage. Instead, the UPS sounds a
Low AC Out alarm.

systemtest stst None* Starts a system test of the logic, inverter and battery.

time t None Shows the current UPS time. To set the time, enter [hour]:[minutes]
after the command.
unshutup u None Turns audible alarm back on.

*If you change parameter 39 to “Yes,” this command requires a user-level password.

Remote Monitoring
Alarm Signal Contacts: These are relay contacts (rated at 25 Vac/Vdc
and 250 mA) that change status on any alarm condition or when the UPS
is turned off. Contacts that close on an alarm are available between
Pins 23 and 24. Contacts that open on an alarm are available between
Pins 24 and 25.
Inverter On Signal Contacts: These are relay contacts (rated at
25 Vac/Vdc and 250 mA) that change status when the inverter turns on.
Contacts that close on inverter operation are available between Pins 12
and 13. Contacts that open on inverter operation are available between
Pins 11 and 13.

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COMMUNICATION

Remote Shutdown
The FERRUPS Rack Mount UPS can be connected to a remote
shutdown switch to shut off output from the UPS to your protected
equipment. The shutdown switch must have a set of contacts that can
apply the UPS's +12 Vdc on Pin 6 to the UPS's Pin 21. (You can use
Pin 18 instead of Pin 6; do not use Pin 14.) Use a single twisted-pair
shielded cable to connect the switch to the UPS pins. A connection
between Pins 6 and 21 (or 18 and 21) shuts down UPS output power to
the protected equipment.
When the UPS Remote Shutdown feature has been activated, the UPS
is in the Off mode and the Emergency Power Off alarm sounds. A
control panel or a terminal connected to the UPS displays Emergency
PwrOff.
To restart the UPS, break the connection between Pins 6 and 21 (or
between Pins 18 and 21) at the UPS's RS-232 port. Then, follow the
steps for your model in “UPS Startup” on page 17. Note that the 12V
level on Pin 6 or Pin 18 is only available when the UPS is operating.
You can change the type of signal that the UPS responds to and how
quickly it responds. You can also set up the UPS to restart automatically
when the shutdown signal stops. See TIP 503 or contact your service
representative for more information.

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Chapter 6 Options

Eaton offers many options for your FERRUPS Rack Mount UPS. If you
would like more information, contact Eaton or your local distributor.

Bypass Switches
If your UPS does not have a plug, a bypass switch can transfer the
protected equipment to direct AC input power conveniently when it's
time to service the UPS. Contact Eaton or your local distributor for
recommendations and additional information on the different bypass
switches.

Control Panel
Control panels are available that provide UPS monitoring and operation
from a remote location.

Environmental Monitoring
Eaton's EnviroComt monitors office and UPS conditions and phones
you when there is a problem. EnviroCom II also lets you:
S call the UPS for an update on its status and environment
S control and communicate with the UPS through a modem

Extended Run Times


If you want extended run times, contact Eaton or your local distributor
for information on adding additional battery capacity or an optional
battery charger.

Warranties
Besides our standard two-year warranty, Eaton offers several warranty
enhancement plans to meet your service and maintenance needs.
Contact Eaton or your local distributor for more information.

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OPTIONS

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Chapter 7 Maintenance

NOTE Technicians must observe important safety precautions while performing these
checks.

The FERRUPS Rack Mount UPS is designed to provide years of


trouble-free operation. Its internal control system checks the batteries
and inverter periodically to ensure reliable operation. In fact, you'll
probably find that your FERRUPS Rack Mount system requires less
maintenance than any of your other computer peripherals.
Nevertheless, the FERRUPS Rack Mount UPS and optional external
battery cabinets do require some attention to assure continued reliable
service. Eaton recommends that you schedule preventive maintenance
checks at least every six months. At these checks, the service
technician should follow Eaton's recommended maintenance schedule,
which includes the following items:
S Check operating environment for clean, cool, dry conditions.
S Inspect and clean the unit.
S View and record the alarm and inverter logs.
S Check the batteries.
S Check the AC and DC meter functions and recalibrate if necessary.
S Perform an outage test.
S Check and record the values of the first 19 parameters while the UPS
is online and on battery.
For more information on preventive maintenance checks, contact your
service representative.

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MAINTENANCE

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Chapter 8 Specifications

Table 10. 850 VA–7 kVA Model Specifications


850 VA/ 1.15 kVA/ 1.4 kVA/ 1.8 kVA/ 2.1 kVA/ 3.1 kVA/ 4.3 kVA/ 7 kVA/
Model
600W 800W 1 kW 1.25 kW 1.5 kW 2.2 kW 3 kW 5 kW

AC Input Voltage1
60 Hz 120V 120V 120V 1202/208/240V
50 Hz 220/230/240V 220/230/240V 220/230/240V 220/230/240V

AC Input Current, Standard Charger


FES/FER: 120 Vac 6.6A 8.5A 11A 14A 16A 23A 32A 51A
208 Vac 3.7A 5A 6A 9.2A 11A 14A 18A 30A
240 Vac 3.2A 4.2A 5.3A 8.2A 9.2A 12A 16A 26A
QFES/QFER:
220 Vac 4.4A 4.9A 5.7A 7.9A 8.2A 13A 19A 27A
230 Vac 4.2A 4.6A 5.4A 7.5A 7.8A 12A 18A 26A
240 Vac 4.0A 4.4A 5.2A 7.2A 7.4A 12A 17A 24A

Recommended
AC Input Service: 10A 15A 15A 20A 20A 30A 40A 70A
60 Hz with 120 Vac2

Output Voltage and Maximum Output Current3


120 Vac 7A 9.3A 11A 15A 17A 26A 34A 58A
208 Vac — — — — — — 20A 34A
220 Vac 3.8A 5A 6.4A 7.9A 9.3A 14A 19A 31A
230 Vac 3.6A 4.8A 6.2A 7.6A 8.9A 13A 18A 30A
240 Vac 3.5A 4.7A 5.9A 7.3A 8.6A 13A 17A 29A
Efficiency on AC Line 85% 88% 88% 90% 90% 91% 90% 90%

On Line
BTU/hour: 361 372 465 474 568 742 1138 1896
kW/hour: 0.106 0.109 0.136 0.139 0.166 0.217 0.333 0.556

Audible Noise (dB) 48 50 50 50 50 51 50 52


1Other voltages available. Contact Eaton or your local distributor.
2120 Vac is optional for FER 4.3 kVA and FER 7 kVA models.
3At 0.7 leading power factor.

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SPECIFICATIONS

Table 11. Electrical Input and Output


Nominal Frequency Online: 60 Hz (FER) or 50 Hz (QFER) Output frequency tracks input line frequency up to
limit, which is adjustable from ±0.01 Hz to ±3.00 Hz. Inverter turns on if line frequency
exceeds the selected limit.
On inverter: 60 Hz (FER) or 50 Hz (QFER) ±0.03 Hz.
Regulation ±3% load regulation (under any line, load, or battery condition to within -8.3% and +5% of
nominal)
Voltage Waveform Sine wave; <5% THD at rated linear loads, computer-grade power
Overload Capability Online (nominal Vac in): 150% surge and 125% for 10 minutes.
On inverter (nominal Vdc in): 150% surge and 110% for 10 minutes.
Overload operation is not thermally limited. The FERRUPS Rack Mount UPS
microprocessor continuously monitors output VA and sounds an alarm before loss of
output voltage regulation occurs.
DC Input Protection DC fuse and battery charger fuse
Output Protection The ferroresonant transformer inherently limits current and provides overload protection.
The FERRUPS Rack Mount UPS has high AC and low AC output voltage alarms, as well as
an overload alarm. If the AC output voltage falls below the low AC output voltage alarm
setpoint, the UPS sounds an alarm after 5 seconds. If the AC output voltage falls below
the low AC output shutdown setpoint, the UPS sounds an alarm and shuts down.
Some models have output receptacles protected by fuses or circuit breakers.
Isolation, Including Output The FERRUPS Rack Mount UPS provides a true, separately-derived power source, as
Neutral to Ground Bonding defined by National Electrical Code Article 250-5d, with output neutral bonded to ground.
There is no direct connection between input and output, and less than 2 pF of effective
input to output capacitance.

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SPECIFICATIONS

Table 12. Environmental and Safety


Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature - -
UPS with batteries: 20° to 40°C ( 4° to 104°F)
- -
UPS without batteries: 20° to 60°C ( 4° to 140°F)
Relative Humidity 0–95% noncondensing
Operating Altitude Up to 3,000 meters above sea level (10,000 ft)
The maximum operating ambient temperature decreases 1°C per 300m above sea level
(2°F per 1000 ft above sea level)
Ventilation The air around the UPS must be clean and free of dust, corrosive chemicals, and other
contaminants. The FERRUPS Rack Mount UPS uses internal fans to circulate the air for
cooling. The air must be free to circulate around the UPS and battery cabinet(s). Do not
operate the UPS in a sealed room or container.
Lightning and Surge The FERRUPS Rack Mount UPS provides 2000-to-1 spike attenuation. Tested using
Protection lightning standard per ANSI/IEEE C62.41 Category A (6000V spike and 200A) and
Category B (6000V spike and 3000A) test, and ANSI/IEEE C62.45 test procedures.
Noise Rejection Common mode: Greater than 120 dB with output neutral bonded to ground
Transverse (Normal) mode: Greater than 60 dB

Table 13. Battery


Voltage 850 VA–1.4 kVA models: Nominal battery voltage is 12 Vdc. Standard battery charger
output is variable. For 850 VA models, the charger output is rated at approximately 4A at
low battery and 2A at 13.7 Vdc. For 1.15 kVA and 1.4 kVA models, the charger output is
rated at approximately 8A at low battery and 2A at 13.7 Vdc.
1.8–3.1 kVA models: Nominal battery voltage is 48 Vdc. Standard battery charger output is
rated at 4A at 54.8 Vdc.
4.3–7 kVA models: Nominal battery voltage is 48 Vdc. Standard battery charger output is
rated at 5A.
Type Standard batteries are sealed, gas recombinant, lead-acid type, especially designed for
UPS use.
NOTE Optional battery chargers at higher current ratings are available. Contact Eaton or your local distributor for more
information.
Table 14. Battery Times (in Minutes)
850 VA/ 1.15 VA/ 1.4 VA/ 1.8 kVA/ 2.1 kVA/ 3.1 kVA/ 4.3 kVA/ 7 kVA/
Model
600W 800W 1 kW 1.25 kW 1.5 kW 2.2 kW 3 kW 5 kW

Full Load 11 19 14 31 (9) 24 (7) 14 (6) 26 12

Half Load 28 49 36 73 (23) 58 (18) 35 (17) 61 33

NOTE Times in parenthesis are for FES and QFES models. Standard runtimes are shown; optional extended runtimes
are available.

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SPECIFICATIONS

Table 15. Dimensions


Model Unit (H x W x D) Front Panel (H x W)

FES/QFES 9.75I x 16.0I x 21.25I 10.5I x 19.0I


850 VA, 1.15 kVA, 1.4 kVA, 1.8 kVA, 2.1 kVA, (24.8 cm x 40.6 cm x 54.0 cm) (26.7 cm x 48.3 cm)
and 3.1 kVA
FER/QFER 9.75I x 16.0I x 26.25I 10.5I x 19.0I
1.8 kVA, 2.1 kVA, and 3.1 kVA (24.8 cm x 40.6 cm x 66.7 cm) (26.7 cm x 48.3 cm)
FER/QFER 19.0I x 16.0I x 26.25I 19.25I x 19.0I
4.3 kVA and 7 kVA (48.3 cm x 40.6 cm x 66.7 cm) (48.9 cm x 48.3 cm)
RBC-1 and RBC-2 Battery Cabinets 13.5I x 17.0I x 26.5I 14.0I x 19.0I
(34.3 cm x 43.2 cm x 67.3 cm) (35.6 cm x 48.3 cm)
RBC-3 Battery Cabinets 8.3I x 16.25I x 24.25I 8.8I x 19.0I
(21.1 cm x 41.3 cm x 61.6 cm) (22.4 cm x 48.3 cm)

58 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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SPECIFICATIONS

Table 16. Weights


60-Hz Models UPS Weight UPS Weight Battery Cabinet
(Without Battery) (With Battery) (With Standard Batteries)

FES 850 VA 79 lb (36 kg) 105 lb (48 kg) —


FES 1.15 kVA 83 lb (38 kg) 135 lb (62 kg) —
FES 1.4 kVA 98 lb (45 kg) 150 lb (68 kg) —
FES 1.8 kVA 96 lb (44 kg) 152 lb (69 kg) —
FES 2.1 kVA 106 lb (48 kg) 162 lb (74 kg) —
FES 3.1 kVA 128 lb (58 kg) 188 lb (85 kg) —
FER 1.8 kVA 105 lb (48 kg) 209 lb (95 kg) —
FER 2.1 kVA 116 lb (53 kg) 220 lb (100 kg) —
FER 3.1 kVA 138 lb (63 kg) 238 lb (108 kg) —
FER 4.3 kVA 245 lb (111 kg) — 250 lb (113.4 kg)
FER 7 kVA 330 lb (150 kg) — 250 lb (113.4 kg)

50-Hz Models UPS Weight UPS Weight Battery Cabinet


(Without Battery) (With Battery) (With Standard Batteries)

QFES 850 VA 36 kg 49 kg —
QFES 1.15 kVA 40 kg 64 kg —
QFES 1.4 kVA 47 kg 70 kg —
QFES 1.8 kVA 49 kg 72 kg —
QFES 2.1 kVA 54 kg 77 kg —
QFES 3.1 kVA 64 kg 92 kg —
QFER 1.8 kVA 51 kg 98 kg —
QFER 2.1 kVA 56 kg 103 kg —
QFER 3.1 kVA 66 kg 111 kg —
QFER 4.3 kVA 118 kg — 113.4 kg
QFER 7 kVA 158.8 kg — 113.4 kg

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60 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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Chapter 9 Troubleshooting

When your FERRUPS Rack Mount UPS detects an alarm condition, the
UPS displays the alarm with the following indications:
S the ALARM indicator on the front panel (and the control panel if you
have one) illuminates
S sounds an audible alarm
S displays an alarm message on the control panel (if you have one).

NOTE If the control panel does not display the message, press [CLEAR] until you reach the
scrolling display.

Alarms
When an alarm occurs, follow these steps:

1. Find out which alarm condition the UPS is detecting.

S If you have a control panel, you can read the alarm on the
display.

S If you do not have a control panel, listen to the alarm code; the
UPS sounds the Morse Code for the alarm letter.

2. Find the alarm in Table 17 and follow the instructions to resolve the
problem.

3. To silence the alarm:

850 VA–3.1 kVA models: Turn the Alarm Silence switch on the
UPS rear panel to the OFF position.

4.3–7 kVA models: Press [CTRL]-[5] [ENTER] [ENTER] on the


control panel.

4. After the alarm condition is cleared, turn the alarm beep back on
(using either the switch or the control panel).

NOTE If you do not turn the alarm beep back on, the UPS is not able to sound an alarm
code the next time there is an alarm.

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TROUBLESHOOTING

Table 17. Alarms


Audio Alarm
Letter What It Means What To Do
Code Message

A S– Low Battery The UPS has shut down after running on Wait for AC input power to be restored.
battery and discharging the batteries. When AC input power returns, turn on
the UPS. The CHARGING indicator
illuminates as the UPS begins recharging
batteries.

B –SSS Near Low The battery voltage has reached the The alarm should clear itself when the
Battery Near Low Battery setpoint. battery charger has charged the
batteries enough.

C –S–S High The battery voltage is too high because Contact your service representative.
Battery of a problem with the charging circuit or
parameter settings.

D –SS Low The UPS is running on battery power, and Shut down your equipment and turn off
Runtime the battery run time remaining is low. the UPS to conserve battery power.
When AC input power returns, turn the
UPS on again.

E S Low AC The output voltage is below a The UPS shuts down. Shut down your
Output preprogrammed setpoint. equipment or bypass the UPS, and turn
the UPS switch off. Contact your service
representative.

F SS–S High AC The output voltage is higher than the Contact your service representative.
Output alarm setting.
G ––S Output Power requirements exceed UPS Turn off and unplug the UPS. Remove
Overload capacity (check the UPS VA rating) or some of the equipment from the UPS.
the load is defective. Restart the UPS.
If the overload condition persists (125%
for 10 minutes), the UPS automatically
shuts down.

H SSSS Hi Ambient The temperature inside the UPS is too If the UPS has shut down, contact your
Temp high. If the temperature reaches a preset service representative. If not, shut down
point, the UPS shuts down. the protected equipment and the UPS,
correct the cause of the high
temperature if possible, and turn the UPS
on again. If the problem persists, contact
your service representative.

I SS Hi The inverter temperature is too high. If If the UPS has shut down, contact your
Heatsink the temperature reaches a preset point, service representative. If not, shut down
Temp the UPS shuts down. your equipment or bypass the UPS; turn
the UPS off. Contact your service
representative.

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Audio Alarm
Letter What It Means What To Do
Code Message

J S––– User Test The user is testing the alarm feature. To start the user test alarm from the
Alarm control panel, press [CTRL]-[8] [ENTER]
[ENTER]. Repeat the procedure to turn
the alarm off.

K –S– Hi Transfmr The transformer temperature is too high. The UPS may have shut down; if so,
Temp If the temperature reaches a preset contact your service representative. If
point, the UPS shuts down. the UPS has not shut down, shut down
your equipment or bypass the UPS; then,
turn the UPS off and contact your service
representative.

L S–SS Check The UPS has detected a charger Contact your service representative.
Charger problem.
M –– Check The batteries have failed the automatic Contact your service representative.
Battery system test.
N –S Check The inverter has failed the automatic Contact your service representative.
Inverter system test.
O ––– Memory Possible microprocessor problem. Shut down your equipment or bypass the
Check UPS; turn off the UPS. Contact your
service representative.

P S––S Emergency The Remote Shutdown feature has been To restart the UPS, disconnect the signal
PwrOff activated at the RS-232 port (see to Pin 21 on the RS-232 port. If you have a
“Remote Shutdown” on page 50). control panel, put the UPS in Auto mode.
If not, turn the UPS ON/OFF switch off
and then on again.

Q ––S– Hi PFM Res The Power Factor Module's temperature If the UPS has shut down, contact your
Temp is too high. If the temperature reaches a service representative. If not, shut down
preset point, the UPS shuts down. your equipment or bypass the UPS; then,
turn the UPS off and contact your service
representative.

R S–S Probe A temperature probe is missing or The UPS may shut down. Contact your
Missing damaged. service representative.
S SSS High AC The input voltage is higher than the alarm Contact your service representative.
Input setting.
T – Call Service The UPS has detected a problem that The UPS shuts down. Contact your
requires service. service representative.

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TROUBLESHOOTING

Alarm and Inverter Logs


Your FERRUPS Rack Mount UPS makes an entry in its logs every time it
sounds an alarm or switches to inverter (battery power). This information
can be helpful in diagnosing problems.
You can view the Alarm and Inverter Logs from either the UPS control
panel or a terminal or computer that you have connected to the RS-232
port (see “Connecting a Terminal or Computer to the RS-232 Port” on
page 43).

Reading the Alarm Log from a Control Panel


The Alarm Log is parameter 25. To display the Alarm Log from a control
panel, follow these steps:

Press this key: Display shows:


[DISPLAY] Display:
[2][5] Display: 25
[ENTER] 25 Alarm Log
The display scrolls through the 20 most recent entries in the Alarm Log.
If you have not had 20 alarm conditions, the display scrolls through the
entries FERRUPS Rack Mount has recorded. You can use the number
keys as you view this scrolling display:

Use this key: To do this:


[0] Pause the scrolling and start it again.
[1] through [9] Go to the next log entry.
Each log entry consists of four pieces of information: the alarm code,
the date (month/day) of the alarm, the time (in 24-hour time) and the
duration (in hours and minutes).
For instance, one entry might look like this:

B 0205 1017 0005


In this example, “B” means the alarm was “Near Low Battery” (see
Table 17 on page 62); if alarm B was active, there would be an
asterisk (*) after “B.” “0205” means the alarm occurred on
February 5 (2/5). “1017” means the alarm occurred at 10:17 a.m.
“0005” means the alarm condition lasted for 0 hours and 5 minutes.

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Reading the Inverter Log from a Control Panel


The Inverter Log is parameter 24. To display the Inverter Log, follow
these steps:

Press this key: Display shows:


[DISPLAY] Display:
[2][4] Display: 24
[ENTER] 24 Inverter Log
The display scrolls through the 20 most recent entries in the Inverter
Log. If the inverter has not run 20 times, the display scrolls through the
entries the UPS has recorded. You can use the number keys as you
view this scrolling display:

Use this key: To do this:


[0] Pause the scrolling and start it again.
[1] through [9] Go to the next log entry.
Each entry includes four pieces of information: the inverter code, the
date (month/day) of the inverter run, the time (in 24-hour time) and the
duration (in hours and minutes). For instance, one entry might look like
this:

L 0205 0951 0015


In this example, “L” means the the UPS went to inverter because it lost
AC input power; if the inverter was still running, there would be an
asterisk (*) after the “L.” “0205” means the inverter ran on February 5.
“0951” means the inverter ran at 9:51 a.m. “0015” means the inverter
ran for 0 hours and 15 minutes.

Table 18. Inverter Codes


Inverter Code Meaning Explanation

T System Test UPS went to inverter to test the batteries.

B Brownout AC input voltage was too low.

L Line Loss AC input power was lost.

M Manual The inverter was started manually.

F Frequency Input frequency was too high or too low.

R Reset A system reset was performed.

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TROUBLESHOOTING

Reading the Alarm Log from a Terminal or Computer


To display the Alarm Log on a terminal or computer, you can use the
alarmlog or logs command (see “Entering Commands from a Terminal or
Computer” page 46). These commands display up to 20 log entries in a
table. For example, the log might look like this table:
Active EventDate EventTime Duration Code/Event
No 08/25/1993 11:25:32 00:00:45 J−User Test
Alarm
No 08/24/1993 12:13:18 00:01:08 A−Low Battery
No 08/24/1993 12:05:07 00:08:11 B−Near Low
Battery

The table shows whether the alarm is active now (Active), the date and
time of each alarm, how long it lasted (Duration), and what caused the
alarm (Code/Event).
You can also display parameter 25 to view the Alarm Log; this display is
the same as the control panel display.

Reading the Inverter Log from a Terminal or Computer


To display the Inverter Log on a terminal or computer, you can use the
inverterlog or logs command (see “Entering Commands from a Terminal
or Computer” on page 46). These commands display up to 20 log
entries in a table. For example, the log might look like this:
Active EventDate EventTime Duration Code/Event
No 08/25/1993 11:25:32 00:00:45 M−Manual turnon
No 08/24/1993 12:13:18 00:01:08 L−Line fault

The table shows whether the UPS is running on inverter (battery power)
now (Active), the date and time that the UPS ran on battery power, the
length of time the UPS ran on battery power (Duration), and the reason
(Code/Event).
You can also display parameter 24 to view the Inverter Log; this display
is the same as the control panel display.

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TROUBLESHOOTING

Service and Support


If you have any questions or problems with the UPS, call your Local
Distributor or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.

In the United States: 1-800-356-5737 or 1-608-565-2100


Europe, Middle East, Africa: +44-17 53 608 700
Asia: +852-2830-3030
Australia: +61-3-9706-5022

Please have the following information ready when you call the Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.

NOTE For critical applications, immediate replacement may be available. Call the Help
Desk for the dealer or distributor nearest you.

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Chapter 10 Warranty

Two-Year Limited Warranty (US and Canada)


Eaton UPS Models: 9120, 9125, 9130, 9135, 9140, and FERRUPS® up to 3.1 kVA
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio
Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the
“End-User”) of any Eaton 9120, 9125, 9130, 9135, 9140, and FERRUPS up to 3.1 kVA Products (individually
and collectively, the “Product”) purchased on or after June 1, 2004, and cannot be transferred. This
Warranty applies even in the event that the Product is initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently
located] in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months
from the date of purchase, or thirty (30) months from the date of shipment.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery
(individually and collectively, the ”Warranted Items”) are free from defects in material and workmanship.
If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this
Warranty, Company's sole obligation will be to repair or replace such defective Warranted Item (including
by providing service, parts and labor, as applicable), at the option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be repaired or
replaced at a Company site or such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or
purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement
Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty
claim. In such case, the End-User must return (at Company's expense) the defective Warranted Item to
Company in the same packaging as the replacement Warranted Item received by the End-User or as
otherwise instructed by Company. If Company does not receive the defective Warranted Item, Company
will either charge the End-User's credit card, or send the End-User an invoice (which the End-User agrees
to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a
credit card number or purchase order for the value of the replacement Product, Company will use
commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company
receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all
shipping charges for return of defective equipment and replacement of Warranted Items. Any returned
Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items returned to
Company and all parts replaced by Company shall become the property of Company.

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WARRANTY

WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no
later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB
Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company
Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or
modification of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating
conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any
Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining
portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal, or installation of
Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT
CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT
SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED
PURSUANT TO AN OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole
remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company
be liable in contract, in tort (including negligence or strict liability) or otherwise for damage to property or
equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of data,
cost of capital, claims of customers of the End-User or any special, indirect, incidental, or consequential
damages whatsoever. The total cumulative liability of Company hereunder whether the claims are based
in contract (including indemnity), in tort (including negligence or strict liability) or otherwise, shall not
exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.

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WARRANTY

OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Warranty. Also during such
time, the period of this Warranty shall continue to run and the expiration of this Warranty shall not be
extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses or labor of Company representatives outside the
terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737.
Outside of the USA, contact your local Eaton product sales or service representative. For comments or
questions about this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.

Two-Year Limited Warranty (US and Canada)


Eaton UPS Models: 9155, 9170+ and FERRUPS® 4.3–18 kVA
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio
Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the
“End-User”) of any Eaton 9155, 9170+, and FERRUPS 4.3–18 kVA Products (individually and collectively,
the “Product”) purchased on or after June 1, 2004, and cannot be transferred. This Warranty applies even
in the event that the Product is initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently
located] in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months
from the date of purchase, or thirty (30) months from the date of shipment for parts, and ninety (90) days
from the date of purchase for labor, as further clarified in the following sections.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery
(individually and collectively, the ”Warranted Items”) are free from defects in material and workmanship.
If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this
Warranty, Company's sole obligation will be to repair or replace such defective Warranted Item (including
by providing service, parts and labor, as applicable), at the option of Company, and such repair or
replacement shall be at either the End-User's location, Company's site, or such other location as
determined by Company. All Warranted Items returned to Company and all parts replace by Company
shall become the property of Company. Expenses for any labor to repair the Warranted Item beyond the
initial ninety (90) days are the sole responsibility of the End-User.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: When shipment is required of
End-User: When Company determines that the Warranted Item will be repaired or replaced at a Company
site or such other location, and the End-User must ship to Company the defective Warranted Item, the
following procedures are required.

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WARRANTY

If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or
purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement
Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty
claim. In such case, the End-User must return (at Company's expense) the defective Warranted Item to
Company in the same packaging as the replacement Warranted Item received by the End-User or as
otherwise instructed by Company. If Company does not receive the defective Warranted Item, Company
will either charge the End-User's credit card, or send the End-User an invoice (which the End-User agrees
to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a
credit card number or purchase order for the value of the replacement Product, Company will use
commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company
receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all
shipping charges for return of defective equipment and replacement of Warranted Items. Any returned
Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items returned to
Company and all parts replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation, including the charge of batteries no
later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB
Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company
Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or
modification of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating
conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any
Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining
portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal, or installation of
Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT
CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT
SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED
PURSUANT TO AN OPEN SOURCE LICENSE.

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WARRANTY

THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole
remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company
be liable in contract, in tort (including negligence or strict liability), or otherwise for damage to property
or equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of
data, cost of capital, claims of customers of the End-User or any special, indirect, incidental, or
consequential damages whatsoever. The total cumulative liability of Company hereunder whether the
claims are based in contract (including indemnity), in tort (including negligence or strict liability) or
otherwise, shall not exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Warranty. Also during such
time, the period of this Warranty shall continue to run and the expiration of this Warranty shall not be
extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses, or labor of Company representatives outside the
terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737.
Outside of the USA, contact your local Eaton product sales or service representative. For comments or
questions about this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.

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WARRANTY

Load Protection Guarantee (US and Canada)


Eaton UPS Models 3105, 5110, 5115, 5125, 5130, 9120, 9125, 9130, 9135, 9140, 9150, 9155,
9170+, and FERRUPS
GUARANTOR: The Guarantor for the load protection guaranty set forth herein is Eaton Corporation, an
Ohio Corporation company (“Company”).
LIMITED GUARANTY: This load protection guaranty (this “Guaranty”) applies only to the original End-User
(the “End-User”) of any Eaton 3105, 5110, 5115, 5125, 5130, 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and
FERRUPS Products (individually and collectively, the “Product”) and cannot be transferred. This
Guaranty applies even in the event that the Product is initially sold by Company for resale to an End-User.
WHAT THIS GUARANTY COVERS: For the lifetime of the Product, Guarantor promises to repair or replace, at
Guarantor's option, the equipment (valued up to the limits shown below*) that is damaged by an AC power
line surge, spike, or other transient when properly connected to Guarantor's uninterruptible power system
(“UPS”). Reimbursement for or restoration of data loss excluded. This Guaranty applies only if all of the
following circumstances arise:
1. The UPS is plugged into properly grounded and wired outlets, using no extension cords, adapters, other ground
wires, or other electrical connectors;
2. The installation of the UPS complies with all applicable electrical and safety codes described by the National
Electrical Code (NEC);
3. The UPS was used under normal operating conditions and in accordance with all labels and instructions; and
4. The UPS was not damaged by accident (other than AC power line transient), misuse, or abuse.
*Cumulative Limits to be paid by Guarantor under this Load Protection Guaranty:
A $25,000 for Eaton UPS Model 3105
A $150,000 for Eaton UPS Models 5110, 5115, 5125, and 5130
A $250,000 for Eaton UPS Models 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and FERRUPS products
WHAT THIS GUARANTY DOES NOT COVER: Any reimbursement or repair to End-User's equipment does
not include reimbursement for or restoration of any data loss. This Guaranty does not cover any defects
or damages caused by: (a) failure to properly store the Product before installation, including the charge
of batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product if
shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation of
Product; (d) repair or alteration of Product not authorized in writing by Company personnel or
performed by an authorized Company Customer Service Engineer or Agent; (e) improper testing,
operation, maintenance, adjustment, or modification of any kind to the Product not authorized in writing
by Company personnel or performed by an authorized Company Customer Service Engineer or Agent; or
(f) use of the Product under other than normal operating conditions or in a manner inconsistent with the
Product's labels or instructions.
This Guaranty is not valid: (a) unless the End-User returns to Company the Warranty Registration Card within
thirty (30) days of purchase; or (b) if the Product's serial numbers have been removed or are illegible.
Company shall not be responsible for any charges for testing, checking, removal, or installation of any
items.

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WARRANTY

LIMITATION OF LIABILITY: THE REMEDIES OF THE END-USER SET FORTH HEREIN ARE EXCLUSIVE AND ARE THE
SOLE REMEDIES FOR ANY FAILURE OF COMPANY TO COMPLY WITH ITS OBLIGATIONS HEREUNDER. EXCEPT AS
OTHERWISE PROVIDED FOR IN THIS GUARANTY, IN NO EVENT SHALL COMPANY BE LIABLE IN CONTRACT, IN TORT
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE FOR DAMAGE TO PROPERTY OR EQUIPMENT OTHER
THAN THE PRODUCTS, INCLUDING LOSS OF PROFITS OR REVENUE, LOSS OF USE OF PRODUCTS, LOSS OF DATA, COST
OF CAPITAL, CLAIMS OF CUSTOMERS OF THE END-USER OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER. THE TOTAL CUMULATIVE LIABILITY OF COMPANY HEREUNDER WHETHER
THE CLAIMS ARE BASED IN CONTRACT (INCLUDING INDEMNITY), IN TORT (INCLUDING NEGLIGENCE OR STRICT
LIABILITY) OR OTHERWISE, SHALL NOT EXCEED THOSE SET FORTH ABOVE.
Company shall not be responsible for failure to provide repair or replacement under this Guaranty due to
causes beyond Company's reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Guaranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the
Product if there is a covered defect.
OTHER LIMITATIONS: Company's obligations under this Guaranty are expressly conditioned upon receipt
by Company of all payments due to it (including interest charges, if any). During such time as Company
has not received payment of any amount due to it for the Product, in accordance with the contract terms
under which the Product is sold, Company shall have no obligation under this Guaranty.
COSTS NOT RELATED TO GUARANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Guaranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses, or labor of Company representatives outside the
terms of this Guaranty will be borne by the End-User.
TO MAKE A CLAIM: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the
USA, contact your local Eaton product sales or service representative. For comments or questions about
this Load Protection Guaranty, write to the Customer Quality Representative, 3301 Spring Forest Road,
Raleigh, North Carolina 27616 USA.

Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1 75
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76 Eaton FERRUPS Rack Mount UPS (850 VA–7 kVA) User's Guide S 164201424 Rev 1
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z z 78

Alarm Code Summary


See “Troubleshooting” on page 61 for more information.

A S– Low Battery K –S– Hi Transfmr Temp


B –SSS Near Low Battery L S–SS Check Charger
C –S–S High Battery M –– Check Battery
D –SS Low Runtime N –S Check Inverter
E S Low AC Output O ––– Memory Check
F SS–S High AC Output P S––S Emergency PwrOff
G ––S Output Overload Q ––S– Hi PFM Res Temp
H SSSS Hi Ambient Temp R S–S Probe Missing
I SS Hi Heatsink Temp S SSS High AC Input
J S––– User Test Alarm T – Call Service

*1642014241*
164201424 1

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