D0117 RB XEO Service Manual
D0117 RB XEO Service Manual
D0117 RB XEO Service Manual
SERVICE MANUAL
This service manual is to be used in conjunction with the operator manual for the product. The operator
manual contains important information regarding instrument description, location of controls,
specifications, and normal operating procedures.
Cutera, Inc.
3240 Bayshore Blvd.
Brisbane, CA 94005
Phone: 866-258-8763
Fax: 415-330-2445
P/N D0117
REV. B
Confidential
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual cannot
be copied in whole or part without express written permission of Cutera, Inc. Permitted copies must
carry the same proprietary and copyright and copyright notices as were affixed to the original.
Please note that while every effort has been made to ensure that the data given is accurate, the
information, figures, illustrations, tables, specifications, and schematics are subject to change
without notice.
Cutera and the Cutera Logo are registered trademarks of Cutera, Inc.
Please direct all inquiries about this manual to:
Cutera, Inc.
Technical Support
3240 Bayshore Blvd.
Brisbane, CA 94005
(866) 258‐8763
DISCLAIMER
Cutera service manuals are written specifically for use by Cutera Service Engineers who have
received formal training in the servicing of Cutera equipment and by customers who have taken and
passed a Cutera certification service training course for the equipment being serviced. Information
on certification service training courses offered to customers can be obtained by contacting the
Technical Coordinator at (866) 258‐8763.
Cutera does not accept responsiblity for personal injury or property damage resulting from the
servicing of Cutera equipment by its customers or by third parties, except where such injury or
property damage is a direct result of Cutera’s negligence. Customers, by accepting the service
manual, agree to indemnify Cutera against any claims alleging personal injury or property damage
resulting from the servicing of Cutera equipment by the customer or by third parties, except where
such injury or property damage is a direct result of Cutera’s negligence. These limitations include
situations where Cutera personnel are advising customers on the repair of Cutera equipment over
the telephone.
The servicing of Cutera equipment by persons who have not passed a current Cutera certification
service training course for that equipment will void Cutera’s product warranty.
This is the REV A release of the Xeo / Xeo SA / Xeo Pearl Service Manual. Contact Cutera Technical Support to
determine if this is the most current release of this service manual.
Each page of this manual has a revision level at the bottom. This indicates the revision level for the individual
section. Note that when the manual is updated, not all of the sections are necessarily updated, so some sections
may have a revision level earlier than the release revision level for the manual (the revision level for the
manual is the revision letter that appears on the cover and in the first sentence of this revision information
page). The following list provides a complete list of the revision information, by section, for this release of the
service manual.
The cover page, copyright page, disclaimer page, this page, and table of contents page or pages are all revision
A with the corresponding section(s) of the manual.
NOTE: Field Modification Instructions (FMIs) released for this service manual are listed in the FMI index
on the first page of Section 9. Each time an FMI for this manual is released or updated, the first page of
Section 9 is also updated and distributed with the FMI. The FMIs are placed in order behind the index.
Contact Cutera Technical Support for the date of the most current FMI index.
SECTION 10 SCHEMATICS AND DRAWINGS REV. A ECO# 12307 01/17/12
1.0 GENERAL INFORMATION
2.0 INSTALLATION
3.0 CALIBRATION, ALIGNMENT, AND ADJUSTMENT
4.0 THEORY OF OPERATION
TBD
5.0 TROUBLESHOOTING
6.0 REMOVE AND REPLACE PROCEDURES
8.0 SELECTED PARTS CATALOG
9.0 FIELD MODIFICATION INSTRUCTIONS
10.0 SCHEMATICS AND DRAWINGS
1.1 USE OF THIS MANUAL
This manual contains service instructions for the Cutera Xeo, Xeo SA, and Xeo Pearl laser systems.
The contents of this manual are intended solely for use by Cutera Field Service Engineers and Cutera
trained and certified customer service technicians. Cutera cannot be responsible for service or
repairs attempted by uncertified persons, and the use of this manual by such persons is prohibited.
This manual is to be used in conjunction with the Cutera Operator Manual for the Xeo, Xeo SA, and
Xeo Pearl systems. The operator manual contains important information regarding instrument
description, location of controls, specifications, and normal operating procedures.
As necessary, Cutera releases Field Modification Instructions (FMI) for the Xeo, Xeo SA, and Xeo
Pearl systems. These FMIs supplement information in this manual and, as released, become part of
the manual (Section 9).
1.2 CONVENTIONS USED IN THIS MANUAL
The schematics in this manual do not include individual numbers for the logic elements or
operational amplifiers within a single component. For example, in the following illustration, U1
contains two operational amplifiers. The top op amp would be referred to as U1‐1 (its output is pin
1) and the other would be referred to as U1‐7.
2 1
3
U1
6
7
5
U1
1.3 DELIVERY SYSTEMS
The Xeo system delivers laser energy through a permanently attached laser handpiece with spot size
selector and pulsed light energy through a variety of user‐detachable pulsed light handpieces. The
Xeo Pearl delivers laser energy through the Pearl handpiece. The Xeo SA delivers pulsed light
energy through a variety of user‐detachable pulsed light handpieces. Pulsed light handpieces
include, but are not limited to, OPS600, LP560, LimeLight, AcuTip 500, ProWave 770, Titan S, Titan
V, and Titan XL.
Xeo / Xeo SA / Xeo Pearl Service Manual GENERAL INFORMATION
P/N D0117 REV. B Confidential 1-1
1.4 SERIAL NUMBERS
The serial numbers for the Xeo, Xeo SA, and Xeo Pearl systems are in the following format:
• X ‐ XXXXX
• XN ‐ XXXXX
• XP ‐ XXXXX
1.5 CERTIFICATION OF COMPLIANCE
The Xeo, Xeo SA, and Xeo Pearl systems are designed and tested in accordance with Cutera’s
procedures for independent certification for a CE mark.
The CE mark is a certification label that allows Cutera to sell the Xeo, Xeo SA, and Xeo Pearl systems
throughout the European community. This label certifies that the Xeo, Xeo SA, and Xeo Pearl
systems meet all regulations set forth by various countries in Europe. It is important to ensure that
the following label is on the system chassis:
0044
1.6 SERVICE INFORMATION & FDA COMPLIANCE
In compliance with the FDA, brochures and specifications sheets must include a reproduction of a
complete warning logotype or Class IIa warning statement as required on the product
(1040.10(h)(2)(i)). Servicing information must contain the following (1040.10(h)(2)(ii)):
• Procedures for service with appropriate warnings to avoid exposure
• A schedule of maintenance to maintain the product in compliance
• A list of controls that could increase the level of accessible radiation
• Identification of removable portions of protective housings
• Procedures to avoid exposure
• Reproductions of required labels and warnings
GENERAL INFORMATION Xeo / Xeo SA / Xeo Pearl Service Manual
1-2 Confidential P/N D0117 REV. B
Below are illustrations of required labels and warnings applicable to this Service Manual:
2.1 INSTALLATION INSTRUCTIONS
WARNING: Installation by untrained persons is a potential hazard to the person or persons doing the
installations, others present, and to the equipment itself. In addition, improper installation is a
potential hazard to the user, persons present during use, and patient.
These installation instructions are provided for use by Cutera Service Engineers who have
completed certification service training on the Xeo, Xeo SA, and Xeo Pearl systems.
1. Check the site preparation.
WARNING: Any site not prepared with proper electrical service will have the installation rescheduled
for a later date. Under no circumstances is the laser to be installed with known site or electrical
problems or faults. Never install the laser if earth ground is not provided!
Xeo, Xeo SA, and Xeo Pearl systems can be configured to operate with mains supplies ranging
between 100 ‐ 240 VAC, frequencies of 50/60 Hz, and line current values of 15 A or more. The
charts below provide a description of the relationship between line voltage/current and expected
maximum average power, as well as popular NEMA power plug designs available from Cutera.
Voltage, current, and maximum avg. power
NEMA plug configurations available from Cutera
The laser console features a detachable, three conductor power cord that is 12 feet in length. The
configuration of the Xeo, Xeo SA, and Xeo Pearl systems for a specific line condition is a four step
process, including transformer primary adjustments and DIP switch settings to limit the maxi‐
mum power output.
Xeo / Xeo SA / Xeo Pearl Service Manual INSTALLATION
P/N D0117 REV. B Confidential 2-1
Failure to wear approved eye protection may result in damage to your eyes.
2. Uncrate the laser console and accessories.
NOTE: Prior to uncrating the laser, perform a visual inspection of the crate or carton. The shipper is
responsible for any damage to the system during shipment. If the crate or carton appears to be
damaged, report the damage to the customer and shipper.
Xeo, Xeo SA, and Xeo Pearl systems may ship in a single‐use cardboard carton or multiple‐ use
wooden crate.
The console measures 13” W x 18” D x 38” H. The console weighs approximately 140 lbs, without
the IPL handpiece and tree attached. Installation of the tree adds another 24” to the overall
height of the system. A minimum of 18” of air space is required around the console to provide
adequate cooling air circulation.
The system requires approximately 1 gallon of deionized water for its closed circuit cooling sys‐
tem. The coolant (DI water) is shipped in a container in the crate or carton. Coolant must be
added as described in this procedure.
Complete specifications for the Xeo, Xeo SA, and Xeo Pearl systems are included later in this sec‐
tion and in the Xeo Series Operator’s Manual. Contact Technical Support at (866) 258‐8763 if
there are questions concerning site preparation.
3. Move the system to an acceptable installation site.
The Xeo, Xeo SA, and Xeo Pearl systems roll best when pushed from the rear handle, as the chas‐
sis is equipped with four swiveling casters. Pushing or pulling the systems “sideways” and/or
moving the systems along uneven flooring surfaces can tip the laser console.
4. Remove the outer panel.
a. Turn off the main power switch and unplug the power cord from the power receptacle on
the bottom of the rear panel cover.
WARNING: Failure to unplug the power cord may result in injury to personnel and damage to the
laser system.
Main Power
Switch OFF
Power Cord
Failure to wear approved eye protection may result in damage to your eyes.
b. Remove the handpiece from the resting tree, unwrap the umbilical, and place the hand‐
piece on the floor, chair, or patient table in front of the laser console.
c. Unscrew the eight quarter‐turn fasteners (four per side) on the outer panel using the quar‐
ter‐turn key wrench.
Quarter-turn
Key Wrench
d. Pull each side of the outer panel away from the frame assembly approximately 2”‐4” by
hand, and slide the outer panel straight back and away from the frame assembly.
NOTE: When removing the outer skin, bend the panels outward, as shown, to ensure that the quarter‐
turn fasteners do not snag the fiber optic cable, wiring harnesses, or coolant hoses on the frame
assembly.
Failure to wear approved eye protection may result in damage to your eyes.
PULL
2”- 4”
5. Tilt and secure the top cover assembly.
a. Remove five #8‐32 x 3/8” KEP screws from the display panel using a #2 Phillips screw‐
driver.
8-32 x 3/8‚
KEP Screws
Screws
Located
Under
Flange
Failure to wear approved eye protection may result in damage to your eyes.
b. Tilt the display panel 90º, and rest the edge of the display panel on the edge of the frame
assembly.
c. Secure the display panel to the frame assembly with a spring clamp.
Spring Clamp
6. Perform a visual inspection of the interior.
a. Tighten hose clamps and coolant fittings as necessary.
b. Ensure that the water particle filter canister is fully seated in its housing and that the heat
exchanger quick‐disconnect fitting is closed.
c. Examine the RJ 45 communication cables and wire harnesses for tight and proper connec‐
tions.
d. Check for loose hardware.
7. Confirm the site voltage and current set‐up.
a. Measure the voltage of the site electrical service at the point where the Xeo, Xeo SA, and
Xeo Pearl systems will be connected, and record the value on the service report. The three
connections include the earth ground and two hot mains.
b. Measure line voltage across the two hot mains. Mains voltage must be between:
•100 to 120 VAC, 50/60 Hz, 15 amps, single phase for the 50 W version.
•100 to 120 VAC, 50/60 Hz, 20 amps, single phase for the 60 W version.
•200 to 216 VAC, 50/60 Hz, 20 amps, single phase for the 100 W version.
•220 to 240 VAC, 50/60 Hz, 16 amps, single phase for the EU 100 W version.
•220 to 240 VAC, 50/60 Hz, 20 amps or greater, single phase for the 120 W version.
WARNING: DO NOT perform the following step with the laser connected to mains power. Lethal
voltages exist on the mains and inside the console when plugged into a live electrical circuit. Make
Xeo / Xeo SA / Xeo Pearl Service Manual INSTALLATION
P/N D0117 REV. B Confidential 2-5
Failure to wear approved eye protection may result in damage to your eyes.
absolutely certain that the laser is not plugged into a live electrical circuit. If required by local electrical
code, place a lockout box over the plug to prevent insertion into a live socket.
c. As necessary, tap the isolation transformer for the incoming AC electrical service by mov‐
ing the jumpers on TB3 and selecting the orientation of J2 on the capacitor board. It is also
necessary to set the DIP switch values of SW2 on the control PCB. See diagrams below and
refer to capacitor board schematic (7010009 rD) sheet 1 of 4 if necessary.
NOTE: The Xeo, Xeo SA, and Xeo Pearl systems can be configured to operate on voltages between
100‐240 VAC. Standard voltage configurations (as shipped) are 115 VAC and 208 VAC. Check the
manufacturing label on the rear of the system for the specific voltage configuration at the time of
production.
If the system is to be plugged into an electrical receptacle, the appropriate receptacle should
already be installed by the customer’s electrician. The installing engineer connects the plug (if
non‐standard) to the end of the Xeo, Xeo SA, or Xeo Pearl power cord. The plug must be properly
rated for the voltage configuration of the laser. If necessary, consult with the facility’s electrical
engineer or contact Cutera Technical Support.
8. Configure the system for the available supply voltage and current.
a. Position J2, the 115/220 VAC jumper plug in the location that most closely matches the site
electrical service. Only the three furthest inboard (115 V) or three furthest outboard (220 V)
pins are used. When properly positioned, there should be two male pins exposed on one
side of the J2 jumper plug.
115V/220V Jumper
Transformer Tap
b. Locate and remove the TB3 plug from the capacitor board. TB3 is located directly behind
TB2. Remove the plug from TB3 and configure the jumpers as necessary for the line voltage
conditions. Use the information in the “TB3 jumper settings” table to correctly configure
TB3.
NOTE: Pin 1 of TB3 is identified as the top most or far left pin (depending on orientation) of plug.
INSTALLATION Xeo / Xeo SA / Xeo Pearl Service Manual
2-6 Confidential P/N D0117 REV. B
Failure to wear approved eye protection may result in damage to your eyes.
Line Voltage VAC Pins Jumpered
100 to 115 VAC 4 to 5 to 6 and 7 to 8
115 to 130 VAC 2 to 3 to 4 and 7 to 8
200 to 220 VAC 4 to 5 and 6 to 7
220 to 250 VAC 1 to 2 and 3 to 4
TB3 jumper settings
NOTE: It has been determined that the heat exchanger fan operating frequency jumper (J1 ‐
Interconnect PCB) is better left installed in the 60 Hz position regardless of AC mains frequency.
Positioning the jumper in the 50 Hz location overdrives the fan and creates a noisier operating
environment.
c. Locate SW1 DIP switch on the HVPS control board. Configure SW1‐2 and SW1‐3 to con‐
form to the site electrical service. Use the information in the “SW1 DIP switch positions”
table to accurately set SW1 switches 2 and 3.
SW1-2 and
SW1-3
9. Update the Voltage and Current label on the rear panel.
Secure a Voltage/Current label correctly configured for the provided site electrical. Carefully peel
the old Voltage/Current label from the rear panel and replace it with the new label.
Failure to wear approved eye protection may result in damage to your eyes.
10. Plug the system into the mains power and prepare to turn it on.
WARNING: Once connected to site electrical service, lethal voltages are present inside the unit. The
AC power is present at the circuit breaker (CB1), interlock transformer, and various terminal strips
around the system. Review and understand the safety precautions in Section 3, pages 1 and 2, before
proceeding.
a. Insert the power cord into the rear panel of the laser console, and plug the other end into
mains power.
b. Flip the system’s integral circuit breaker into the closed (on) position.
c. Ensure that the CDRH (BRH) interlocking DIN plug is properly installed in the rear panel.
d. Locate and install the dummy plug into the console connector on the top of the system.
e. Locate the ignition key and the footswitch in the accessory box shipped with the system.
f. Insert the key into the keyswitch and footswitch into the rear panel DIN connector.
11. Add coolant (deionized water) to the console.
a. Remove the threaded “travel” cap from the water fill tank.
INSTALLATION Xeo / Xeo SA / Xeo Pearl Service Manual
2-8 Confidential P/N D0117 REV. B
Failure to wear approved eye protection may result in damage to your eyes.
b. Slowly add deionized water to the fill tank port, allowing the water to fill the reservoir and
associated plumbing.
c. Once the fill tank is half full, cycle the keyswitch on for 5 to 10 seconds. Turn the keyswitch
off after 10 seconds to prevent self‐test firing of the laser and flash delivery devices.
NOTE: In many cases, the pressure switch or level sensor will fail to close in response to waterpump
operation in a partially filled cooling system. An error message will display if the pressure switch or
level sensor detects a low water level. In either case, slowly add water to the fill tank until it is
approximately half full.
Several iterations of the filling and power cycling process will be required to completely fill the
cooling system and remove unwanted air bubbles.
2.2 SYSTEM OPTIMIZATION CHECK
Required Tools: Ophir Nova Display and Ophir L40(150)A‐SH (and variants) energy detector
1. Start the laser in User Mode.
Turn on the laser system and verify successful completion of self‐test. In the event self‐test fails
or is aborted due to errors, refer to Section 5 for detailed troubleshooting information. If faults
persist, contact Cutera Technical Support.
Xeo / Xeo SA / Xeo Pearl Service Manual INSTALLATION
P/N D0117 REV. B Confidential 2-9
Failure to wear approved eye protection may result in damage to your eyes.
2. Verify aiming beam function and alignment.
On systems equipped with an Nd:YAG laser delivery handpiece, navigate to the Nd:YAG treat‐
ment parameters screen. While wearing approved laser safety eyewear and in an appropriate
laser controlled area, select the “Ready” button. Step through the four continuous aiming beam
intensity levels and four intermittent (blinking) intensity levels. The aiming beam will be cen‐
tered between the forks of the YAG handpiece’s thermal diffuser and should increment in inten‐
sity as the control button is manipulated.
3. Confirm the energy calibration of the Nd:YAG laser using the Ophir L40(150)A‐SH energy detec‐
tor.
WARNING: The Xeo, Xeo SA, and Xeo Pearl systems are Class IV laser devices. Damage to skin and
optical tissue can be expected when exposed to direct or reflected laser energy. Under no circumstances
should laser adjustments, alignments, and/or energy measurements be performed without appropriate
eye protection. If uncertain about appropriate laser safety eyewear or optical density values, contact
Cutera Technical Support.
Connect the L40 detector to the Nova display and turn it on. Ensure that the Nova display is
selected to measure “Energy” and set to measure pulses of up to 100 J in the “YAG” range. Stabi‐
lize and direct the Nd:YAG handpiece into the L40 detector. Position the laser handpiece no
closer than 6 inches from the center of the detector. Positioning the handpiece too close to the L40
will degrade the detector coating and reduce the accuracy of the measurement. The red aiming
beam can be used as a guide in setting the distance and position between the L40 and handpiece.
Select the appropriate spot size for the energy measurement to be taken. When distanced prop‐
erly, the red aiming beam will be somewhat defocused.
Using the Nd:YAG handpiece test parameters below, fire the system at various operating points
while measuring the laser energy. Allow several seconds between exposures for the L40 detector
to cool down. If the energy measurements are outside the prescribed limits, refer to Section 5 for
troubleshooting information.
CV:
Spot Size Fluence / Pulse W idth Expected Energy (J) Min. Limit Actual Energy Max. Limit
10mm 10 / 10ms 7.90 7.10 8.60
10mm 60 / 10ms 47.10 42.40 51.80
10mm 90 / 30ms 70.70 63.60 77.70
10mm 100 / 100ms 78.50 70.70 86.40
Failure to wear approved eye protection may result in damage to your eyes.
Excel:
Spot Size Fluence/Pulse W idth Expected Ener gy (J) Min. Lim it Actual Ener gy Max. Lim it
10 m m 60/10 m s 47.10 42.40 51.80
7 m m 150/30 m s 57.80 52.00 63.50
5 m m 130/20 m s 25.50 22.90 28.00
3 m m 130/10 m s 10.80 9.70 11.90
10 m m 10/10 m s 7.90 7.10 8.60
7 m m 5/1.0 m s 1.90 1.70 2.10
5 m m 20/15 m s 3.90 3.50 4.30
3 m m 10/1.0 m s 0.80 0.70 0.90
Nd:YAG handpiece test parameters
4. Confirm the energy calibration of the Er:YAG laser using the Ophir L40(150)A‐SH energy detec‐
tor.
WARNING: The Xeo, Xeo SA, and Xeo Pearl systems are Class IV laser devices. Damage to skin and
optical tissue can be expected when exposed to direct or reflected laser energy. Under no circumstances
should Nd:YAG adjustments, alignments and/or energy measurements be performed without
appropriate eye protection. If uncertain about appropriate laser safety eyewear or optical density
values, contact Cutera Technical Support.
Ensure that the Nova display is set to “YAG” mode and the energy range is adjusted to 2 J. Posi‐
tion the metal loop of the handpiece against the surface of the detector and center the aiming
beam on the detector face. Set the Pearl handpiece to single shot mode using the Pearl handpiece
test parameters below. Activate the footswitch after the “Ready” button selection to measure the
YSGG energy.
Note: The YSGG will fire several shots with the shutter closed to form the thermal lens (thermal
stability), then open the shutter and emit laser light.
Pear l:
Pulse D ur. (m s) Fluence Expected Energy (m J) M in. Lim it Actual Energy M ax. Lim it
0.3 (short) 1.5 424 382 466
0.3 (short) 2 565 509 622
0.4 (m ed) 1.5 424 382 466
0.4 (m ed) 3.5 989 890 1088
0.5 (long) 1.5 424 382 466
0.5 (long) 3.5 989 890 1088
Pearl handpiece test parameters
5. Confirm the energy calibration of the intense pulsed light handpieces using the Ophir
L40(150)A‐SH energy detector.
Xeo / Xeo SA / Xeo Pearl Service Manual INSTALLATION
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Failure to wear approved eye protection may result in damage to your eyes.
WARNING: The Xeo, Xeo SA, and Xeo Pearl systems can generate intense pulsed light capable of
damaging sensitive optical tissue. Under no circumstances should intense pulsed light adjustments,
alignments, or energy measurements be performed without appropriate eye protection. If uncertain
about appropriate laser safety eyewear or optical density values, contact Cutera Technical Support.
With the Nova meter set to measure energy in the visible range, direct the selected intense
pulsed light treatment device into the energy detector. To accurately measure energy, the treat‐
ment head must be positioned within 2 ‐ 3 mm of the detector face and held as parallel as possi‐
ble. Failure to position the head as directed will result in incorrect energy measurements.
Using the tables below, fire the system at various operating points while measuring the intense
pulsed light energy. Allow several seconds between exposures for the L40 detector to cool down.
If the energy measurements are outside the prescribed limits, refer to Section 5 for troubleshoot‐
ing information.
A cu Tip 500:
D isplayed Fluence Expected Energy (J) M in. Lim it Actual Energy M ax. Lim it
5 1.58 1.42 1.73
10 3.17 2.85 3.48
15 4.75 4.27 5.22
20 6.33 5.69 6.96
24 7.6 6.84 8.36
AcuTip 500 handpiece test parameters
O PS600:
D isplayed Fluence Expected Energy (J) M in. Lim it Actual Energy M ax. Lim it
3 9 8.1 9.9
10 30 27 33
15 45 40.5 49.5
25 75 67.5 82.5
OPS600 handpiece test parameters
LP560:
Displayed Fluence Expected Energy (J) M in. Lim it Actual Energy M ax. Lim it
10 30 27 33
20 60 54 66
30 90 81 99
40 120 108 132
LP560 handpiece test parameters
INSTALLATION Xeo / Xeo SA / Xeo Pearl Service Manual
2-12 Confidential P/N D0117 REV. B
Failure to wear approved eye protection may result in damage to your eyes.
Titan XL:
Displayed Fluence Expected Energy (J) M in. Lim it Actual Energy M ax. Lim it
10 30 27 33
20 60 54 66
30 90 81 99
40 120 108 132
50 150 135 165
Titan XL handpiece test parameters
Titan S / V:
D isplayed Fluence Expected Energy (J) M in. Lim it Actual Energy M ax. Lim it
10 15 13.5 16.5
20 30 27 33
30 45 40.5 49.5
40 60 54 66
50 75 67.5 82.5
Titan S/V handpiece test parameters
Pr oWave 770:
M ode D isp. Fluence Expected Energy (J) M in. Lim it M easured E. M ax. Lim it
A 20 60 54 66
A 35 105 94.5 115.5
B 15 45 40.5 49.5
B 25 75 67.5 82.5
C 10 30 27 33
C 25 75 67.5 82.5
ProWave 770 handpiece test parameters
LimeLigh t:
Program Fluence Expected Energy (J) M in. Lim it M easured Energy M ax. Lim it
A ‐ C 5 15 13.5 16.5
A ‐ C 10 30 27 33
A ‐ C 15 45 40.5 49.5
A ‐ C 20 60 54 66
A ‐ C 25 75 67.5 82.5
A ‐ C 30 90 81 99
LimeLight handpiece test parameters
Xeo / Xeo SA / Xeo Pearl Service Manual INSTALLATION
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Failure to wear approved eye protection may result in damage to your eyes.
2.3 CUSTOMER DEMONSTRATION
1. Demonstrate the system function to the customer.
a. Point out the main circuit breaker, keyswitch, and Emergency Stop button.
b. Show how the footswitch, remote interlock (CDRH) plug, and flash handpiece cable plug
into the system’s console connector.
c. Select and test fire each available delivery device with customer. Direct their attention to
the integral cooling feature.
d. Demonstrate cleaning and replacement of the protective window in the Nd:YAG hand‐
piece.
e. Reinforce the necessity of periodic cleaning of the heat exchanger.
2. Complete the Field Service Report.
2.4 PRODUCT SPECIFICATIONS*
1. Electrical:
100 ‐ 120 or 208 ‐ 240 VAC, 50/60 Hz, Single Phase Wall Outlet: 15 ‐ 20 amps for 100/120 VAC sys‐
tems and 16 ‐ 20 (or greater) amps for 208 ‐ 240 VAC systems.
2. Cooling:
Internal closed cycle liquid to air heat exchanger. Approximately 1 gallon of DI water.
3. Treatment Light Wavelengths and Selected Details:
Laser Classification: Class IV
Failure to wear approved eye protection may result in damage to your eyes.
4. Physical Characteristics:
Size (W x D x H): 13 in. x 18 in. x 38 in. (.33 m x.46 m x.96 m)
Weight: 140 lbs (63.5 kg)
Operating length of umbilical: 7 ft. (2 m)
Minimum bend radius of umbilical:
Storage: 5 in (126 mm)
Momentary: 2 in (50 mm)
5. Environmental Requirements:
Temperature:
Operating: ‐5 C to 27 C
Storage: ‐10 C to 50 C
Humidity: 0 to 90%, non‐condensing
Maximum Heat Dissipation:
Xeo and Xeo Pearl: 4,000 watts
Xeo SA: 1200 watts
Maximum Altitude:
Operating: 15,000 ft.
Non‐operating: 50,000 ft.
6. Eye Safety:
Nd:YAG:
Nominal Ocular Hazard Distance: 81 m at 1064 nm
Minimum Optical Density for Protective Eyewear: 6.1 at 1064 nm
Maximum Permissible Exposure: 2.69* 10‐4 W/cm2 at 1064 nm
OPS600, LP560, ProWave 770, AcuTip 500, LimeLight, Titan (all models):
Recommended broadband protection filter factor of 3 or greater
YSGG:
Nominal Ocular Hazard Distance: 33 m at 2790 nm
Minimum Optical Density for Protective Eyewear: 2.5 at 2790 nm
Maximum Permissible Exposure: 2.69* 10‐4 W/cm2 at 2790 nm
* Specifications subject to change without notice.
Failure to wear approved eye protection may result in damage to your eyes.
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Failure to wear approved eye protection may result in damage to your eyes.
3.0 CALIBRATION, ADJUSTMENT & ALIGNMENT
3.1 INTRODUCTION
3.1.1 Overview
This section includes field maintenance alignments, adjustments, and calibration procedures for the
Xeo, Xeo SA, and Xeo Pearl laser systems. The procedures assume that the reader has successfully
completed Cutera‐certified service training on the Xeo, Xeo SA, and Xeo Pearl systems. The
information in this manual is subject to update by Field Modification Instructions (Section 9) and
service manual revisions.
Whenever any preventive or corrective maintenance is performed on the laser system, the system
must pass the Operational and Safety Check (Topic 3.7) before the system is returned to the user.
The procedures should be performed in the order presented, from beginning to end. If only a portion
of the procedures is completed, the servicing engineer must consider the possible effect of doing just
that portion of the procedures (i.e., there may be adjustments done earlier or later).
3.1.2 Safety Precautions
Lethal voltages and laser emission are the primary dangers to the servicing engineer. In addition to
the general safety precautions that always apply when working on electronics and lasers, the
servicing engineer must be aware of the following specific precautions:
• Only Cutera certified Xeo, Xeo SA, and Xeo Pearl service engineers should attempt any
service on this system.
• Even with the keyswitch and the breaker in the “OFF” position, there are lethal voltages
present inside the console. Always disconnect the main electrical service before working
on the console.
• The 1064 nm and 2790 nm laser light is invisible to the human eye. Consequently, there is
no visible indication of the primary or reflected beam. Eye protection that attenuates the
treatment wavelength to a safe level must be worn by all persons in the area of the laser
system whenever the laser is being serviced. (A minimum of 5.1 OD for 1064 nm and 2.5
OD for 2790 nm for the laser safety eyewear is required.)
• The 1064 nm and 2790 nm laser light and its reflections are potential burn hazards and
can ignite flammable materials. Use extreme caution when operating the system with
covers opened or removed. The covers contain the beam and reflections safely within the
console. Only those persons required should be present during servicing, and eye protec‐
tion that safely attenuates the treatment wavelength must be worn by all those present.
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Failure to wear approved eye protection may result in damage to your eyes.
• The 1064 nm and 2790 nm laser light and its reflections are potential hazards to the eye.
Use extreme caution when operating the system with the covers opened or removed. The
covers contain the beam and reflections safely within the console. Only those persons
required should be present during servicing, and eye protection that safely attenuates the
system treatment wavelength must be worn by all those present.
• Use caution when operating the unit with any of the covers removed or disassembled, or
when test firing the system. Before firing, confirm that the beam will be safely terminated
and that all persons present are wearing protective polycarbonate goggles with side
shields that safely attenuate the laser treatment wavelength (1064 nm).
• During firing, be alert for any indication of reflection or misdirection of the treatment
beam.
• Consult the instructions for interior access (Topic 2.1) before attempting to remove any of
the covers.
Electrical Adjustments (Topic 3.2) should be performed when the voltage configuration needs to be
adjusted.
Laser Module Inspection (Topic 3.3) verifies that the laser module components are not damaged.
The components should be inspected whenever the laser module is opened and before conducting
the optical alignment procedure.
Optical Alignment (Topic 3.4) should be performed when a problem has occurred; any of the
various optics, optical assemblies, flashlamp, or laser cavity assembly have been adjusted or
replaced; or the system cannot meet specifications during the various calibration procedures.
Energy Calibration (Topic 3.5) verifies that the laser handpiece and flash handpiece are operating
properly and are calibrated for the proper temperature control.
System Optimization Check (Topic 3.6) verifies that the system is operating optimally after the
preceding procedures (e.g., optical, calibration, etc.) have been completed.
Operational and Safety Check (Topic 3.7) confirms that the system turns on properly; responds
properly to operator inputs; provides the full range of J/cm2 energy, pulse widths, and repetition
rates; delivers energy within ±10% of the selected fluence; and provides an adjustable aiming beam
through the laser handpiece. It also confirms that the proper error codes are displayed when various
connectors (i.e., footswitch and remote interlock plug) are disconnected and the system is prevented
from firing.
Periodic Maintenance (Topic 3.8) provides information on periodic maintenance checks to ensure
optimum performance of the system.
TOOLS & EQUIPMENT REQUIRED:
Ophir Nova Display and L40(150)A‐SH energy meter or equivalent
Laser Cavity Alignment Tool (LCAT)
Camera Alignment Tool Kit
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5/64 Allen Key Wrench
Phillips and Flat Blade screwdrivers
(See Section 8 for part numbers for these tools.)
3.2 ELECTRICAL ADJUSTMENTS
The Cutera Xeo, Xeo SA, and Xeo Pearl lasers can be configured to operate with the AC mains
voltage at 100‐114 VAC, 115‐130 VAC, 200‐219 VAC, or 220‐240 VAC by setting various jumpers on
the TB3 connector and the 115‐220 jumper plug on the capacitor PCB. Also the 50/60 Hz plug on the
interconnect PCB and switch configuration at SW1 on the control PCB. Refer to the installation
instructions (Section 2) for proper AC mains configuration.
CAUTION: Once connected to the site electrical service, lethal voltages are present inside the unit.
The AC power is present at the circuit breaker.
Failure to wear approved eye protection may result in damage to your eyes.
3.3 LASER MODULE INSPECTION
3.3.1 Laser Module Description
Beam power at 1064 nm is generated inside the laser resonator, which consists of the laser rod, high
reflectivity (HR) mirror, and output coupler (OC). The infrared beam passes through the output
coupler and is reflected by the two turning mirrors, TM1 and TM2, through the fiber focus (FF) lens
and into the input face of the fiber. Both TM1 and TM2 have 2‐axis tilt adjustments, providing just
enough degrees of freedom to allow the beam to be centered along the axis extending from the
center of the fiber focus lens through the center of the fiber input face.
Between TM1 and TM2 is the pick‐off block assembly, which houses two anti‐reflection coated
windows at 45 degrees angle of incidence. Each of these windows reflects 1% of the beam toward a
photodiode detector.
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Electrical signals from the two detectors are used by the system to control and monitor the power
levels to ensure that the laser system is operating safely at the expected fluence setting.
LASER PATH
(out to Handpiece) SMA Mount
FIber Focus Lens Assy
Turning
Mirror 2
(TM2)
Turning
Mirror 1
(TM1)
An electrically operated shutter between TM1 and TM2 is only open when the system is in Ready
Mode (green Ready button pressed and illuminated) and provides redundant protection to ensure
that no laser power can be emitted from the handpiece when the system is in Standby Mode.
The only time a beam is reflected from the shutter is during the system start‐up sequence, when
three test pulses are fired to determine if the laser is operating properly. For this self‐test function, it
is necessary to have the beam pass through the pick‐off block so that expected power levels can be
sensed and verified without having a beam emitted from the handpiece. During this self‐test, the
shutter‐deflected beam is absorbed by the silicon beam dump mounted on the pick‐off block.
WARNING: Voltage and current passing through lamp leads is lethal. Make certain that power source
is disconnected from laser before removing the protective panels.
Failure to wear approved eye protection may result in damage to your eyes.
3.3.2 Care and Cleaning
Service procedures performed inside the laser module may be done only be persons who have:
• successfully completed the Cutera Level 2 Service Training Course
• a copy of the most current Service Manual
• required tools, equipment, and supplies
Service procedures inside the laser module always result in at least two risks:
• contamination of optical surfaces
• misalignment of optical surfaces
Either of these can have catastrophic consequences. Optical components in the laser system have
been thoroughly tested and are known to be reliable EXCEPT when they become contaminated.
Dust or other particulate material on an optical surface will absorb beam power and cause local
burning and pitting of the surface. Residues from fingerprints, lubricants, or water spots will become
permanent stains. Either of these conditions will reduce the efficiency of the system and reduce its
lifetime, sometimes to minutes or even seconds.
Proper alignment of the laser resonator HR and OC mirrors is essential for efficient laser operation.
With proper and careful alignment of the HR and OC mirrors, the laser operates at best efficiency.
This maximizes the lifetime of the flashlamp, conserves energy, and minimizes heat and fan noise
that the system dissipates in the treatment room.
Proper alignment of the beam turning mirrors is essential for delivering the beam power into a 0.5
mm diameter spot that is centered on the input face of the 1 mm diameter fiber. If TM1 and TM2 are
not well aligned, major damage to the input face of the optical fiber will result, requiring
replacement of the handpiece assembly.
Inspection of Optical Surfaces
Whenever the laser module is opened, all of the optical surfaces that can be inspected should be
inspected. These inspections should be done with a bright light source and, where possible, while
viewing the bright light both in transmission through the surface as well as in reflection off of the
surface. Components with damaged surfaces should be replaced. Components with contaminated
surfaces should be cleaned. If the contamination is significant and cannot be cleaned, consider
replacing the component.
Failure to wear approved eye protection may result in damage to your eyes.
Cleaning of Optical Surfaces
Dust Clean
3.3.3 Laser Rod Inspection
Indications: visual inspection
1. Remove the circular inspection plugs in the laser module housing, and shine a light source
through the laser rod. Look for any flaws or discrepancies in the image.
2. If inspection indicates a damaged laser rod, replace the entire pump cavity, as described in Sec‐
tion 6, Remove and Replace Procedures.
Failure to wear approved eye protection may result in damage to your eyes.
3.3.4 Flashlamp Inspection
Indications: E243, E310, High Lamp Voltage in Service Tool, high lifetime shot counter (>106 shots
since last replacement)
1. Look for arcing around lamp connections and water leakage around lamp seals.
2. If inspection indicates any arcing, water leakage, or discrepancy, replace the flashlamp, as
described in Section 6, Remove and Replace Procedures.
3.3.5 Laser Cavity Optics (HR & OC) Inspection
Indications: E361, visual inspection
1. Using a light source in both transmitted and reflected modes, look for any pitting, chips, residue,
or other discrepancies.
2. If inspection indicates any damage or discrepancy, replace the suspected lens assembly, as
described in Section 6, Remove and Replace Procedures.
Failure to wear approved eye protection may result in damage to your eyes.
3.3.6 Fiber Input Face Inspection
Indications: E361, visual inspection
1. Pull out the handpiece fiber from the SMA mount, and visually inspect the fiber face and interior
of the SMA mount for damage.
2. If the fiber face or SMA mount is damaged, the laser path is likely out of alignment. Replace the
handpiece, as described in Section 6, Remove and Replace Procedures, then check the laser align‐
ment, as described in the following topic.
Failure to wear approved eye protection may result in damage to your eyes.
3.3.7 TM1/TM2 Inspection
Indications: E361, visual inspection
1. Using a light source in both transmitted and reflected modes, look for any pitting, chips, residue,
or other discrepancies.
2. If inspection indicates any damage or discrepancy, replace the suspected lens assembly, as
described in Section 6, Remove and Replace Procedures.
3.4 OPTICAL ALIGNMENT
Perform the Optical Alignment procedure whenever any optical or electro‐mechanical devices have
been replaced or adjusted in the laser module assembly.
WARNING: The following procedures require laser operation. Proper eyewear is required.
CAUTION: The following procedures require precise alignment of optical components. Failure to
align the system properly will result in damage to optical surfaces. The following procedures should
only be performed by certified qualified technicians with level two training.
NOTE: The following procedures should be performed in the order presented, from beginning to end. If
only a portion of the procedures is completed, the servicing engineer must consider the possible effect of
doing just that portion of the procedures (i.e., there may be adjustments done earlier or later in the
procedures that impact or are impacted by the portion performed).
3.4.1 Optical Check
This Optical Check procedure determines if optical alignment of the laser module is required. If the
system passes all the steps in this topic, then optical alignment is not required. It is important that all
steps in this topic are performed.
1. Inspect the laser module, as instructed in the previous topic.
2. Turn on the system. After the self‐test, verify that no error codes are present. If error codes are
present, take proper steps to clear the error codes.
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3. Verify that the LEDs on the handpiece tree are yellow for both handpieces, indicating that the
handpieces are properly seated or “parked”. If not, reseat the handpieces so that the LEDs are
yellow.
4. Select the laser handpiece on the LCD display, and remove the laser handpiece from the parked
position on the handpiece tree. Verify that the LEDs for the laser handpiece turn green after the
laser handpiece has been removed from the tree. Rotate the spot size selector to 10 mm, then go
to READY.
5. Check that the aiming beam is uniform in brightness and that a concentric circle is produced. If
not, the Aiming Beam Alignment procedure must be performed.
6. Direct the laser handpiece output to a calibrated energy meter head.
a. Verify that 60 J / 10 ms / 0.0 Hz is still selected.
b. Fire the laser, and verify that 47.1 J ±10% (42.4 J / 51.8 J) is delivered.
c. Rotate the spot size selector on the handpiece to the 7 mm position, select 150 J / 30 ms / 0.0
Hz, then go to READY.
d. Fire the laser, and verify that 57.8 J ±10% (52.0 J / 63.5 J) is delivered.
NOTE: Defocus the treatment beam from the meter face, or damage may occur.
e. Rotate the spot size selector on the handpiece to the 5 mm position, select 20 J / 0.30 ms / 0.0
Hz, then go to READY.
f. Fire the laser, and verify that 3.9 J ±10% (3.5 J / 4.3 J) is delivered.
NOTE: Defocus the treatment beam from the meter face, or damage may occur.
g. Rotate the spot size selector on the handpiece to the 3 mm position, select 15 J / 0.10 ms / 0.0
Hz, then go to READY.
h. Fire the laser, and verify that 1.1 J ±10% (1.0 J / 1.2 J) is delivered.
NOTE: Defocus the treatment beam from the meter face, or damage may occur.
i. Select STANDBY, and return the laser handpiece to the parked position on the handpiece
tree, ensuring that it is properly seated as indicated by the yellow LEDs on the handpiece
tree.
j. Return to the Main screen by touching the X in the upper left‐hand corner of the LCD dis‐
play.
7. Select the flash handpiece on the LCD display, and remove the flash handpiece from the parked
position on the handpiece tree.
8. Direct the flash handpiece tip into a calibrated energy meter head.
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NOTE: The distance must be no further than 2 mm from the energy meter sensing element to the
sapphire window and must be parallel with the energy meter sensing element.
a. Select 3 J on the LCD display, and go to READY.
b. Fire the flash handpiece, and verify that 9.0 J ±10% (8.1 J / 9.9 J) is delivered.
c. Select 7 J on the LCD display, and go to READY.
d. Fire the flash handpiece, and verify that 21.0 J ±10% (18.9 J / 23.1 J) is delivered.
e. Select 12 J on the LCD display, and go to READY.
f. Fire the flash handpiece, and verify that 36.0 J ±10% (32.4 J / 39.6 J) is delivered.
g. Select 16 J on the LCD display, and go to READY.
h. Fire the flash handpiece, and verify that 48.0 J ±10% (43.2 J / 52.8 J) is delivered.
i. Select 20 J on the LCD display, and go to READY.
j. Fire the flash handpiece, and verify that 60.0 J ±10% (54.0 J / 66.0 J) is delivered.
k. Select STANDBY, and return the flash handpiece to the parked position on the handpiece
tree, ensuring that it is properly seated as indicated by the yellow LEDs on the handpiece
tree.
Failure to wear approved eye protection may result in damage to your eyes.
3.4.2 Output Coupler (OC) Lens Alignment
1. Attach the Laser Cavity Alignment Tool (LCAT) to the system
frame.
2. Remove the TM1 assembly (two short #8‐32 screws).
3. Fold a small piece of white paper, and place it so that it entirely
blocks the beam path between the laser rod and the OC assem‐
bly.
4. Shine a flashlight directly on the white paper from above while
looking through the LCAT.
5. Move the eyepiece to align your view exactly down the axis of
the laser rod.
6. Remove the white piece of paper.
7. Connect the black RJ 45 cable between the main control board and the LCAT to illuminate the 4
red LEDs.
8. Sight through the LCAT eyepiece while adjusting the OC mirror mount tilt controls. Adjust the
OC tilt to center the 4‐light pattern in the field of view. The OC is now aligned.
9. Proceed to the HR Alignment procedure.
Failure to wear approved eye protection may result in damage to your eyes.
3.4.3 High Reflectivity (HR) Lens Alignment
NOTE: The OC lens assembly must be aligned properly to align
the HR lens. If the OC lens has not been aligned, align the OC
lens as described in the previous topic.
1. Attach the Laser Cavity Alignment Tool (LCAT) to the system
frame.
2. Sight through the LCAT eyepiece while adjusting the HR mir‐
ror mount tilt controls. Adjust the HR tilt to center the 4‐light
pattern in the field of view. The HR is now close to final align‐
ment.
3. Remove the LCAT, and reconnect the white and black RJ 45
cables and the Molex to the headboard.
4. Install an Ophir power sensor outside the frame to measure the
laser power.
5. Set the Ophir meter to read average power, 1064 nm wave‐
length and maximum power range.
6. Connect your computer serial port to the 9‐pin D connector at
the top of the main control board.
WARNING: The following procedures require laser operation. Proper eyewear is required.
7. Use the keyswitch to turn on the laser.
8. Start the Service Tool software, set the Cap Volts (B+) slider to 800, and press “Start Lamp”.
9. Set Pulse Width to 15 msec, leave the Lamp Current set to 50 amps, and set the Rep Rate to 2.0
Hz.
10. Press “FIRE”. The laser should now be pulsing with 2 seconds between pulses.
11. Adjust the HR mirror tilt controls to maximize laser power.
12. When maximum energy is achieved, press “STOP”. The laser resonator is now aligned.
13. Using the keyswitch, turn off the laser, and allow the high voltage to decay to a safe level (< 30
VDC).
14. Proceed to the Aiming Beam Alignment procedure.
Failure to wear approved eye protection may result in damage to your eyes.
3.4.4 Aiming Beam Alignment
1. Disconnect all connectors to the laser module assembly;
remove the laser module cover; then reconnect all the connec‐
tors.
2. In User Mode, start the system. After the self‐test is complete,
go to the Information screen, and increase the aiming intensity
to the brightest setting.
3. Return to the Main screen, and select the laser handpiece. The
system will display the Laser Handpiece screen.
4. Select READY. The shutter will move out of the beam path, and
the aiming beam will turn on.
5. Place the Green Glow tool on the internal side of the fiber focus
assembly, and note the beam alignment on the surface of the
Green Glow tool.
6. Loosen the 2‐56 screw that clamps the aiming beam lens barrel. While observing the brightness
of the aiming beam at the Green Glow tool, rotate the lens barrel/aiming PCB subassembly for
maximum brightness centered on the Green Glow tool. Retighten the clamp screw.
7. Loosen the other 2‐56 screw slightly below the clamp screw to allow adjustment of the other axis.
Again, adjust the aiming beam subassembly for maximum brightness centered on the Green
Glow tool. Retighten the screw.
NOTE: When tightening the adjustment screws, the assembly may rotate out of alignment as the
screws are tightened.
8. Clean the upper surface of TM2 using acetone or methanol with either folded lens tissue or a cot‐
ton‐tipped swab.
9. Turn off the system, and reinstall the laser module cover or proceed to the TM1/TM2 Alignment
procedure.
3.4.5 TM1/TM2 Alignment
This procedure aligns the near field and far field mirrors so that
the fiber is launched parallel to the fiber access and concentric with
the fiber face. This procedure should be completed after the laser
cavity has been aligned. Note that TM1 is pinned and will
maintain satisfactory alignment if removed and replaced, such as
during lamp replacement.
1. Place the system in Service Mode, then start the system.
Failure to wear approved eye protection may result in damage to your eyes.
2. If TM1 has never been aligned, pre‐align TM1 by adjusting the two alignment screws so that the
mirror holder is parallel to the fixed mount. Otherwise pre‐align TM2 only.
Parallel
3. Place the Green Glow alignment aperture on the fiber focus cell body.
4. Start the Service Tool software.
5. Set the pulse duration to 1 ms, lamp current to 80 A, lamp volts to 600 V, and rep rate to 2 Hz,
then start firing.
6. Look for a ½” diameter green glowing spot in the center of the aperture on the alignment disc.
7. Adjust both screws on TM1 until the green glowing spot is in the center of the disk.
8. Stop firing.
9. Remove the black retaining nut from the SMA mount; leave the silver SMA mount in place.
10. Use a pen to place a mark on the top of the SMA mount.
Failure to wear approved eye protection may result in damage to your eyes.
11. Attach the alignment camera to the SMA mount, and thread the retaining nut onto the fiber focus
cell.
USB Adapter
12. Plug the camera AC into an outlet.
13. Connect the camera to the USB port of a laptop.
14. Launch the AM Capture tool to bring up the camera window.
15. Remove the Green Glow alignment aperture.
16. Direct a flashlight beam into the fiber focus lens.
Failure to wear approved eye protection may result in damage to your eyes.
17. Verify that there is a glowing spot in the camera window on the laptop. This is the 1 mm SMA
bore, and you are looking at the fiber focus image plane.
18. Place the camera attenuator on the fiber focus cell.
CAUTION: The camera attenuator MUST be in place when the laser is fired. The beam is attenuated
by a factor of 1000. The camera CCD will be damaged if the attenuator is not in place.
Camera Attenuator
19. Verify that the pulse duration is set to 1 ms, lamp current to 80 A, lamp volts to 600 V, and rep
rate to 2 Hz.
CAUTION: The camera attenuator will be damaged if more than 1 joule/pulse is fired into the
attenuator.
20. Start firing.
21. Adjust TM2 until a 0.5 mm laser spot is visible in the camera window on the laptop.
22. Direct the flashlight beam into the slit in the camera attenuator.
23. Move the flashlight until the 1 mm SMA bore is visible in the camera window on the laptop.
Failure to wear approved eye protection may result in damage to your eyes.
24. Adjust TM2 until the 0.5 mm laser spot is concentric with the 1 mm spot.
1 mm SMA Bore
25. Stop firing.
26. Repeat steps 3 through 25 until adjustment of TM1 is less than 1/10 of 1 turn to align the green
glow aperture.
NOTE: It is common to repeat TM1/TM2 alignment steps 4 to 6 times before the system is aligned.
The last adjustment should ALWAYS be TM2 using the alignment camera.
27. Remove the alignment camera and camera attenuator.
28. Rotate the SMA mount until the mark is located on top.
29. Install the black retaining nut, and tighten with pliers.
30. Turn off the system.
31. Install the laser module cover plate and laser handpiece.
Failure to wear approved eye protection may result in damage to your eyes.
3.5 ENERGY CALIBRATION
The calibration procedure adjusts the circuit gains to establish a table of factor in terms of volts/
joules by referencing delivered energy as measured on a calibrated external power meter.
WARNING: When the system is ON, the appropriate eyewear must be worn at all times. Refer to the
User Manual for the proper eyewear requirements.
NOTE: Perform the calibration whenever the HVPS, control PCB, display PCB, head PCB, flash
handpiece, or laser handpiece has been replaced.
3.5.1 Nd:YAG Laser Handpiece and Flash Handpiece Calibration
1. Verify that DipSwitch 1 on the control board is set to Service Mode, then turn on the system.
2. Turn on the Service Tool software (laser box tool).
3. Remove the laser handpiece from the tree. Set the spot size to 10 mm. Direct the laser handpiece
energy into the power meter.
4. On the Monitor screen, select Laser Lightreg.
5. Increase the cap volts (B+) to 800 V, and start the flash handpiece lamp. Verify that the correct
lamp is simmering (lamp volts 120 ‐ 140 V).
6. Go to the NVRAM screen, and reset the NVRAM. Verify that Vantage is selected.
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7. Enter the tip temp correction as written on the handpiece bezel, then press “Save”.
NOTE: If the PUMP is not working, then the flash lamp status may be “Broken”. Check the Flash HP
screen as shown below. Change status to 0 if needed.
Status Window
8. Go back to the Calibration screen.
9. Press 1: Initialize Laser.
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10. Press 2: Calibrate B+. The button will say “working”; wait for it to finish.
11. Press 3: Calibrate Charge Rate. The button will say “working”; wait for it to finish.
12. Press the Calibrate touchscreen button. Use a blunt object (e.g., wooden stick) to press the upper
left and then lower right of the touch screen. Successful screen presses are accompanied by
beeps. Verify that the numeric fields change after this procedure.
13. Press 4: Fire Low Gain laser calibration pulse. (Energy is approximately 48 J.)
14. Press 5: Update Detector Gains, and enter the energy value from the Ophir meter.
NOTE: The Energy (Main), Energy (Safety), and Ophir Energy meter reading MUST be within 0.1 J.
It may be necessary to repeat the previous 2 steps several times before these three values agree within
0.1 J. (Wait 15 seconds minimum between calibration shots to ensure maximum accuracy.)
15. Verify that the Detector Gains are within the following limits: 500 to 1500. These values are read‐
able from the main page of the Service Tool. Failure to meet these limits indicates a detector or
pick‐off problem that must be fixed.
16. Press 7: Fire High Gain laser calibration pulse. (Energy is approximately 26 J.)
17. Press 8: Update Detector Gains, and enter the energy value from the Ophir meter.
NOTE: The Energy (Main), Energy (Safety), and Ophir Energy meter reading MUST be within 0.1 J.
It may be necessary to repeat the previous 2 steps several times before these three values agree within
0.1 J. (Wait 15 seconds minimum between calibration shots to ensure maximum accuracy.)
18. Verify that the Detector Gains are within the following limits: 2000 to 3000. These values are
readable from the main page of the Service Tool. Failure to meet these limits indicates a detector
or pick‐off problem that must be fixed.
19. Place the flash handpiece tip in front of the energy meter head. The distance must be no further
than 2 mm from the energy meter sensing element to the sapphire window and must be parallel
with the meter head sensing element.
20. Go to the Monitor screen, and select Flash Lightreg.
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21. Increase the cap volts (B+) to 800 V, and start the flash lamp handpiece lamp. Verify that the cor‐
rect lamp is simmering (lamp volts 50 ‐ 80V).
22. Verify that the Monitor screen settings are normal, as shown below.
NOTE: The Energy (Main), Energy (Safety), and Ophir Energy meter readings MUST be within 0.1
J. It may be necessary to repeat the previous 2 steps several times before these three values agree within
0.1 J. (Wait 15 seconds minimum between calibration shots to ensure maximum accuracy.)
23. Return to the Calibration screen, and perform the remaining steps.
Failure to wear approved eye protection may result in damage to your eyes.
24. Press 9: Fire flash lamp calibration pulse. (Energy is approximately 45 J).
25. Press 10: Update high gain Detector Gains, and enter the energy value from the Ophir meter.
26. Press 12: Calculate peak power. Both the flash handpiece and the laser handpiece will fire during
this step. (The laser shutter remains in place).
27. Press 13: Light Coast. The laser and flashlamp will briefly fire.
28. When all the steps of the Calibration screen have been completed, the message “Donʹt forget to
save the Flash HP Cal data!” will turn red.
29. Go to the Flash HP screen, and press “Save HP Data” and “Save”.
Failure to wear approved eye protection may result in damage to your eyes.
Save
Save HP Data
30. Go to the Error History screen, and “Clear” the log.
31. Go to the NVRAM screen. Verify that the correct system type has been selected and the “Adjust”
factor for the Laser HP is entered correctly. Press “Save”.
32. Turn off the system, and set DipSwitch 1 on the control board to User Mode.
3.5.2 Pearl (YSGG) Handpiece Calibration
Refer to Topic 7.6, Pearl Handpiece Calibration, for instructions on calibrating the Pearl handpiece.
Failure to wear approved eye protection may result in damage to your eyes.
3.6 SYSTEM OPTIMIZATION CHECK
Verify system performance, as described in Topic 2.2, System Optimization Check.
3.7 OPERATIONAL AND SAFETY CHECK
CAUTION: The operational tests include firing the system and attempts to fire the system with one
disabling condition. Select output into a calibrated power meter.
Verify that the remote interlock plug and footswitch are connected, then check the system operation
as follows:
1. Check the circuit breaker.
a. Connect the system to the AC power source, and turn off the circuit breaker. Verify that no
AC voltage is present in the system.
b. Turn on the circuit breaker, and verify that AC voltage is present at the power cord recepta‐
cle.
2. Check the keyswitch.
a. Rotate the keyswitch to the start position, hold for one second, and release the key. Upon
release, the spring‐loaded key rotates to the on position. Verify that the system turns on
and proceeds with the self‐test routine. Verify that the key cannot be removed from the
keyswitch.
b. Rotate the key to the off position, and verify that the system turns off.
3. Check the E‐Stop button.
a. Depress the E‐Stop button, and verify that the system is deactivated.
b. Turn the laser back on, and verify that the system goes through the self‐test routine.
4. Check the BRH plug.
a. Unplug the BRH plug, and verify that the system shuts down.
b. Reconnect the BRH plug to the system, then place the system into READY.
5. Check the footswitch.
a. Unplug the footswitch, and verify that the “footswitch disconnected” screen is displayed
and the system goes to STANDBY.
b. Reconnect the footswitch to the system and verify the footswitch icon, then place the sys‐
tem into READY.
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Failure to wear approved eye protection may result in damage to your eyes.
c. Depress the footswitch, and verify that the system fires.
6. Check the LCD color display.
a. Verify that the LCD color display is operating properly.
b. Verify that the touchscreen inputs are functional.
c. Verify that the aiming beam responds to adjustments to the aiming intensity control.
d. Fire into the power meter for several seconds, noting the power reading on the power
meter. Verify that the system operates in laser handpiece and flash handpiece modes.
7. Verify that the handpiece tree LEDs and touchscreen function together.
a. Turn on the system in User Mode with both handpieces parked.
b. Verify that the handpiece tree LEDs are both are yellow.
c. Remove the laser handpiece from the parked position on the handpiece tree.
d. Verify that the screen changes to Laser and cannot switch back to Flash.
e. Verify that the tree LEDs for the laser handpiece are green.
f. Park the laser handpiece.
g. Remove the flash handpiece from the parked position on the handpiece tree.
h. Verify that the screen changes to Flash and cannot switch back to Laser.
i. Verify that the tree LEDs for the flash handpiece are green.
j. Park the flash handpiece.
k. With both handpieces parked, check that both handpiece user screens can be accessed.
Failure to wear approved eye protection may result in damage to your eyes.
3.8 PERIODIC MAINTENANCE
Perform the following periodic maintenance on the Xeo, Xeo SA, and Xeo Pearl systems:
1. Check cosmetic on system and all HPs.
2. Check HP for functionality and exterior damage.
3. Disconnect flash HP and check console connector (Xeo and Xeo Pearl).
4. Check o‐rings. Replace if damaged.
5. Check pins on HP and console connector for same hi level.
6. Connect HP, and check Info screen for configuration and shot counter (notify).
7. Check water level and heat exchanger. Fill water if needed, and clean heat exchanger.
8. Switch system to Service Mode and connect laptop to Service Tool.
9. Open NVRAM page, check eff cavity, and store data on hard drive.
10. Check all connectors and TB. Ensure that screws are tight enough.
11. Change submicron filter (every 6‐12 months) and DI cartridge (every 2 years).
12. Check filter for some particle and color changing.
13. If water and filter are dirty, flush system until clean.
14. Check water connections for leaks.
15. Remove dust from system interior.
16. Check optics for dust or damage. Clean or replace if needed.
17. In case of changed optics, use re‐align procedure.
18. On Monitor screen, check pump and pressure switch func.
19. In User Mode, check output power by 60/10 using table in this manual.
20. If energy is OK, go back to Service Mode and check eff again (notify).
21. Switch to User Mode, and close all covers.
22. Connect speaker and turn on system for check.
23. Write report and inform customer what you have done to system.
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Failure to wear approved eye protection may result in damage to your eyes.
4.0 THEORY OF OPERATION
TBD
5.1 INTRODUCTION
5.1.1 Overview
The Xeo, Xeo SA, and Xeo Pearl laser systems are designed to require very little adjustment or
calibration and to detect and report hardware malfunctions by error codes or messages displayed on
the control panel. In most cases, field failures are repaired by changing out a Field Replaceable Unit
(FRU). FRUs are built specifically to support field repair and consist of a part or group of parts
determined to be suitable for field replacement. When the failed part is part of a FRU, the FRU is
replaced, not the individual part.
Corrective and preventive maintenance must only be attempted by Cutera Field Service Engineers
and customer service technicians who have successfully completed Cutera‐certified service training
on the Xeo, Xeo SA, and Xeo Pearl laser systems.
Field calibration and adjustment is covered in detail in Section 4. Special purpose tools are required
to maintain the Xeo, Xeo SA, and Xeo Pearl laser systems. These tools are listed in Section 7.
The entire optical path is enclosed inside the laser head. Removing the dust cover exposes the
interior to foreign matter. Minimize this exposure by removing the cover only when necessary, using
a clear plastic bag or cover over the laser head while the dust cover is off, and replacing the dust
cover as soon as maintenance inside the laser head is complete.
After power up and before the laser goes into standby mode, the software performs a series of self‐
tests. Self‐test failures result in error codes/messages displayed on the LCD display. These error
codes/messages indicate detected malfunctions and point to specific areas of the system for further
investigation. Explanations of the error codes are included in this section. Most hardware
malfunctions will be detected during the self‐test.
During normal operation, the software continues to monitor for system malfunctions and reports
any detected malfunctions by error code/message on the LCD display.
The Xeo, Xeo SA, and Xeo Pearl laser systems have a series of service software routines available to
the service engineer. The routines are contained in the Service Tool software loaded on the service
engineer’s laptop computer. The service routines are activated by flipping a switch on the HVPS
Control PCB (not accessible to the user). These routines, which are described later in this section,
facilitate calibration and troubleshooting.
The HVPS control PCB, interconnect PCB, and capacitor PCB circuits include various LEDs that can
be used to verify circuit operation and aid in troubleshooting.
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5.1.2 Safety Precautions
Lethal voltages and laser emission are the primary dangers to the servicing engineer. In addition to
the general safety precautions that always apply when working on electronics and lasers, the
servicing engineer must be aware of the following specific precautions:
• Only Cutera certified Xeo, Xeo SA, and Xeo Pearl service engineers should attempt any
service on this system.
• Even with the keyswitch and the breaker in the “OFF” position, there are lethal voltages
present inside the console. Always disconnect the main electrical service before working
on the console.
• The 1064 nm and 2790 nm laser light is invisible to the human eye. Consequently, there is
no visible indication of the primary or reflected beam. Eye protection that attenuates the
treatment wavelength to a safe level must be worn by all persons in the area of the laser
system whenever the laser is being serviced. (A minimum of 5.1 OD for the laser safety
eyewear is required.)
• The 1064 nm and 2790 nm laser light and its reflections are potential burn hazards and
can ignite flammable materials. Use extreme caution when operating the system with
covers opened or removed. The covers contain the beam and reflections safely within the
console. Only those persons required should be present during servicing, and eye protec‐
tion that safely attenuates the treatment wavelength must be worn by all those present.
• The 1064 nm and 2790 nm laser light and its reflections are potential hazards to the eye.
Use extreme caution when operating the system with the covers opened or removed. The
covers contain the beam and reflections safely within the console. Only those persons
required should be present during servicing, and eye protection that safely attenuates the
system treatment wavelength must be worn by all those present.
• Use caution when operating the unit with any of the covers removed or disassembled, or
when test firing the system. Before firing, confirm that the beam will be safely terminated
and that all persons present are wearing protective polycarbonate goggles with side
shields that safely attenuate the laser treatment wavelength (1064 nm).
• During firing, be alert for any indication of reflection or misdirection of the treatment
beam.
• Consult the instructions for interior access (Section 2) before attempting to remove any of
the covers.
Top Cover
Assembly
High Voltage
Power Supply
Water pump
Heat Exchanger
Fan
Laser Head
Assembly
DI Cartridge
Isolation
Transformer
Heat Exchanger
Fan
Console
Connector
Note: If LED 7 and 8 flash together,
then LED 7 extinguishes, this usually
indicates a version mismatch.
5.5.1 Output Energy Troubleshooting Guide
E211 Field Testing
1. Interview user.
a. Does the laser fault with E211 at power up?
b. Does the laser fault with E211 when handpiece is selected?
c. Does the laser fault with E211 during firing?
d. When does E211 error occur most often?
2. Prior to beginning work, record system state.
a. Does the system have ferrites installed on flashlamp handpiece wires?
b. What code version is installed (u5 main control)?
c. What is the laser serial number?
d. Is there any sign of water in the HVPS? Look beneath the flash connector and at the HVPS
water fittings.
3. Contact Cutera Tech Support.
4. Try to recreate the problem in User Mode, according to conditions stated by user in interview.
Record what was tried and the result.
5. Turn on the laser system, and select and deselect each handpiece 20 times. Note any faults.
6. If the unit faults at power up, try cycling the power quickly. Does this prevent the E211 error?
7. Turn on the laser system, and boost to 800 V. Read b+ voltage and b+/2 voltage, and record the
readings. Wait for 2 minutes, and record them again. (The time delay is important, because it
tells us if a capacitor is leaking current or if the bleed circuit is not working properly.)
reading 1: b+ b+/2
reading 2: b+ b+/2
8. Perform the following test to check the bleed and capacitor balance circuit:
a. Place a volt meter across d8 (capacitor board).
b. Turn on the key switch, and record the reading: V < 200 mV D8 ON
c. Turn off the laser, and record the reading: V < 16 V D8 OFF
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d. Allow b+ to bleed down to 25 V.
e. Place a volt meter across D13 (capacitor board).
f. Turn on the key switch, and record reading: V < 200 mV D13 ON
g. Turn off the laser, and record reading: V < 16 V D13 OFF
h. Allow b+ to bleed down to 25 V.
9. Perform a ferrite upgrade if it is not yet done. (ferrites on the flashlamp handpiece lamp leads)
E334 Field Testing
NOTE: E334 may be caused by optical damage on the pickoff. This is not the same as E230/E334,
which may have different roots.
1. Hook up laser in Service Mode.
2. Read and store the error log, then email the log to Engineering.
3. Select HPP Mode and 10 mm spot. Set b+ to 800 V, energy command to 3 J, rep rate to 1 Hz, and
PW to 0.5 ms.
4. Press HVPS reset, and start lamp.
5. Set b+ to 680 V.
6. Contact Cutera Tech Support.
7. Remove the laser handpiece and press fire, observing all laser safety precautions.
8. Note the main and safe energies in the readback windows. Main should read 3.00 +‐ .05 J. If nec‐
essary, adjust safety to “high gain” a few clicks to get identical readings from both detectors.
9. Fire for 2 minutes, noting the maximum difference between the detector readings. Both readings
should be steady and within +‐ .05 J of each other. Any “jumping or jittery behavior” of the safety
or main readings indicates a possible pickoff problem.
NOTE: In case of a pickoff problem, the pickoff assembly should be returned to engineering for
evaluation. Try to keep the removed parts free from contamination to aid the analysis, but do not clean
them.
10. Record the maximum difference between the main and safe energy monitors:
BEFORE pickoff replacement:
AFTER pickoff replacement (if pickoff is replaced):
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11. Set energy command to 6 J, rep rate to 7 Hz, and PW to 1 ms.
12. Fire for 2 minutes, noting any erratic readback.
13. Reduce the rep rate to 1 Hz, and note the maximum deviation between the detectors over 100
shots. Again, a difference between detector readings of .05 J is cause to replace the pickoff in a
laser with a history of E334 errors.
14. Record the maximum difference between the main and safe energy monitors:
BEFORE pickoff replacement:
AFTER pickoff replacement (if pickoff is replaced):
15. If the pickoff is replaced, redo the tests and log the results. If there is no improvement, the prob‐
lem is not likely the pickoff and may be the detector board, blue cable, or control board.
16. Record the following information:
Main high gain:
Safety high gain:
Laser serial number:
Doctor/clinic/location:
FSE name:
NOTE: Typically, a new laser will have deviations with the above test of about .03 J between detectors.
17. Capture the calibration screen and email it, along with the error log, to engineering.
E224 Field Failure Analysis
HAANNDDPPIIEECCEE CO
OOOL
LIIN
NGG
THE SYSTEM REVERTS INTO STANDBY MODE WHEN THE HANDPIECE TEMP RISES ABOVE THRESHOLD.
NOTES:______________________________________________________________________________________________________________
____________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________
HANDPIECE TESTS
Record factory Temp-Offset written on handpiece bezel ………………………
Record calibration offset from LaserBox(ServiceTools) NVRAM calibration
screen…
Unplug the Tec supply cable (J5 on display PCB) and allow the handpiece
temp display to rise to 15º.
Record the temp of the external thermocouple………
Recalibration necessary?………………………………………………………. Yes No
Record new calibration offset if recalibrated…………………………………..
Countdown test
Place a shunt or jumper wire across “shunt1” and “shunt2” on display PCB
(near J5). This force max cooling overriding the 4 deg servo.
Warm handpiece tip above 20C by rubbing on arm.
Turn system on na 34sec
Start timing when the display temp transitions from “21” to “20”
Stop timing when the display temp transitions from “01” to “00”
Record time at right
Turn off system
Record max temp……….
Record the time in seconds……….
HANDPIECE CONTINUITY
DETERMINES LEAKAGE BETWEEN THE THERMISTOR AND TEC COOLING UNIT AND THE METAL SURFACES OF
THE HANDPIECE. TURN INSTRUMENT OFF, DISCONNECT HANDPIECE FROM DISPLAY BOARD, AND MEASURE
WITH A QUALITY DMM. Min Value Max
Measure the resistance between each leg of the thermistor leads to the metal
10MΏ OPEN
surface of the handpiece. Record the minimum value read……...
Measure the resistance between each leg of the Tec supply leads to the metal
surface of the handpiece. Record the minimum value read……... 10MΏ OPEN
Measure the resistance between the thermistor leads and the Tec supply
leads. . Record the minimum value read……... 10MΏ OPEN
SYSTEM VOLTAGES
Min Value Max
Measure the Tec supply voltage at the Cathode of D40 on the Display bd.
Record the minimum value read…….. 22vdc 30vdc
Measure the +5v supply voltage at TP4(Daughter bd)/TP15(Display bd).
Record the minimum value read…….. 4.9vdc 5.2vdc
Do the values fluctuate at all? Yes No
E323 ISSSSUUEE
THE SYSTEM DISPLAYS AN E323 ERROR WHEN THE HANDPIECE TIP TEMPERATURE IS OUT OF RANGE. THIS MOST
COMMONLY OCCURS WITH AN OPEN/SHORTED CIRCUIT IN THE HANDPIECE THERMISTOR CIRCUIT
Please fill in with the operating conditions that cause the E323 if they are not covered above
Notes: ___________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
HANDPIECE
THERMISTOR IMPEDANCE
Min Value Max
Measure the resistance between each leg of the thermistor wires when
handpiece tip is at room temperature 9kΏ 12kΏ
Record value read…….……………….
THERMISTOR/TEC CONTINUITY
DETERMINES LEAKAGE BETWEEN THE THERMISTOR AND TEC COOLING UNIT AND THE METAL SURFACES OF
THE HANDPIECE. TURN INSTRUMENT OFF, DISCONNECT HANDPIECE FROM DISPLAY BOARD, AND MEASURE
WITH A QUALITY DMM. Min Value Max
Measure the resistance between each leg of the thermistor leads to the metal
10MΏ OPEN
surface of the handpiece. Record the minimum value read……...
Measure the resistance between each leg of the Tec supply leads to the metal
surface of the handpiece. Record the minimum value read……... 10MΏ OPEN
Measure the resistance between the thermistor leads and the Tec supply
leads. . Record the minimum value read……... 10MΏ OPEN
THERMISTOR CIRCUIT ACCURACY (THIS TEST CAN ONLY BE PERFORMED IF E323 IS INTERMITTENT
AND THERMISTOR IS FUNCTIONING, OTHERWISE PROCEED TO SYSTEM VOLTAGE CHECK)
Display the “Set-Actual” handpiece temperature in the shot counter by
toggling Dip-Switch 7 on the Control PCB to “ON”.
Turn system on. Min Value Max
When the temp display reads “04” measure the actual handpiece temperature
using an external isolated thermocouple applied to the handpiece gold tip 3ºC 5ºC
Record the temp of the external thermocouple………
Unplug the Tec supply cable (J5 on display PCB) and rub the tip on your arm
until the handpiece temp display reads “15” 14ºC 16ºC
Record the temp of the external thermocouple………
Was the temp display transitioning smoothly as the handpiece was cooling Yes No
down and warming up?……………………………………………………………….
Recalibration necessary?……………………………………………………………. Yes No
Record new calibration offset if recalibrated………………………………….. ….. New Cal _______________
SYSTEM
SYSTEM VOLTAGES
Min Value Max
Measure the Tec supply voltage at the Cathode of D40 on the Display bd.
Record the minimum value read…….. 22vdc 30vdc
Measure the +5v supply voltage at TP4(Daughter bd)/TP15(Display bd).
Record the minimum value read…….. 4.9vdc 5.2vdc
Do the values fluctuate at all?………... Yes No
6.1 REMOVE AND REPLACE LASER MODULE
6.1.1 Remove the Laser Module
1. Remove the outer panel and tilt and secure the top cover assembly, as described in Topic 2.1,
Installation Instructions, steps 4 and 5.
2. Remove the handpiece assembly, as described in Topic 6.3, Remove and Replace Handpiece.
3. Unplug the three RJ 45 connectors and one Panduit connector from the laser module.
CAUTION: The three RJ 45 connectors are interchangeable, and damage will result if installed
incorrectly. Observe the color coding (violet, black, white) on the connector cable sleeves when
unplugging, and note the correct positions for later assembly.
RJ 45 Plugs,
Panduit
Connector 3 PL
Fiber Cable
Tie Down
4. Remove the red and black flashlamp power leads on the terminal block on the bottom of the laser
module by loosening the set screws with a small slot head screwdriver.
NOTE: Remove only the leads coming from the HVPS. Do not remove the leads entering into the laser
module.
Do Not
Remove
Remove
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5. Remove the two #8‐32 x 3/8” KEP screws from the laser module bracket using a #2 Phillips
screwdriver.
Laser Module
Bracket
6. Remove the two water coolant hoses (input and output) from the ITF fittings on the bottom of
the laser module, using a crescent wrench to depress the retaining rings in the ITF fittings. To
ease disconnection of the hose coming from the blue particle filter, disconnect the particle filter
sheet metal bracket.
PULL OUT
7. Remove the laser module from the frame assembly by pulling it out through the front of the
frame assembly.
CAUTION: The laser head assembly is extremely fragile ‐ do not drop or place heavily on work surface
after removal.
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6.1.2 Replace the Laser Module
1. Insert the replacement laser module through the front of the frame assembly, and push in until
the rear shock mount index pin on the frame assembly engages the hole in the laser module.
Mounting Hole
on Laser Module
2. Re‐attach the laser mounting bracket to the frame assembly using two #8‐32 x 3/8” KEP screws
with a #2 Phillips screwdriver. Hand tighten.
3. Re‐attach the red and black power leads from the laser module into the terminal block using a
slot head screwdriver. Match red to red and black to black.
4. Re‐insert two NEW coolant hoses (input and output) into the ITF fittings on the bottom of the
laser module using hand pressure.
CAUTION: Only use NEW coolant hoses when re‐installing the laser module. Old hoses can get
scored and the seals can be compromised when they are removed.
Coolant Hose
Coolant Hose (input)
(output)
5. Re‐attach the blue particle filter bracket.
6. Re‐plug in the three RJ 45 connectors and one Panduit connector to the laser module.
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CAUTION: The three RJ 45 connectors are interchangeable, and damage will result if installed
incorrectly. Observe the color coding (violet, black, white) on the connector cable sleeves and ID labels
at plug receptacles when plugging in the connectors.
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6.2 REMOVE AND REPLACE LASER MODULE COMPONENTS
This section includes remove and replace procedures for the major components of the laser module,
as well as the required optical alignment procedures.
CAUTION: The following procedures require precise alignment of optical components. Failure to
align the system properly will result in damage to optical surfaces. These procedures should only be
performed by certified, qualified technicians with level two training.
6.2.1 Remove and Replace the Pump Cavity
The pump cavity assembly houses the flashlamp and laser rod in a water‐cooled housing.
1. Remove the pump cavity assembly.
a. Remove the HR mirror mount assembly (1 long #8‐32 screw), and set aside in a safe, clean
location.
b. Remove the TM1 assembly (2 short #8‐32 screws).
c. Remove the OC mirror assembly (2 short #8‐32 screws; short stubby Phillips screwdriver is
required due to space constraints).
d. Remove the red and black flashlamp power leads from the terminal block.
e. Remove the starter lead from the laser cavity crossbar.
f. Disconnect the water fittings at the bottom side of the laser cavity assembly, and rotate the
left side water hose downwards to drain any remaining water in the laser cavity.
g. Remove the four laser cavity assembly mounting screws from the underside of the laser
module, and gently remove the laser cavity assembly.
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a
e
g c b
d g
f d f
2. Replace the pump cavity assembly.
NOTE: The pump cavity replacement procedure is identical to the removal procedure, except that the
TM1 lens assembly is installed later in the alignment procedure.
a. Slide the pump cavity assembly into position so that the dowel pins drop into their respec‐
tive holes. (“G.” in above illustration)
NOTE: Clearance between the red flashlamp lead and the headboard PC board is tight. Secure the
pump cavity assembly with its 4 short #8‐32 screws.)
b. Reconnect the water lines. (“F.” in above illustration)
c. Reconnect the starter lead to the pump cavity assembly crossbar. (“E.” in above illustra‐
tion)
d. Connect the lamp supply leads to the terminal block. (“d” in above illustration)
e. Install the OC mirror mount (2 short #8‐32 screws). (“c” in above illustration)
NOTE: Do not install the TM1 lens assembly at this time, as it will need to be removed in the OC lens
alignment procedure.
f. Install the HR mirror mount (1 long #8‐32 screw). (“a” in above illustration)
3. Inspect all optics.
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a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the required alignment procedures.
a. Perform the OC alignment procedure, as instructed in Subtopic 3.4.2, Output Coupler (OC)
Lens Alignment.
b. Perform the HR alignment procedure, as instructed in Subtopic 3.4.3, High Reflectivity
(HR) Lens Alignment.
c. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2
Alignment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
6.2.2 Remove and Replace the Flashlamp
The flashlamp should only be replaced after low output troubleshooting is complete and the
flashlamp is identified as the source of the low energy output.
1. Remove the flashlamp.
a. Remove the laser module electrical connections (white, black, and violet RJ 45 connectors
and white, 3‐pin Panduit connector).
b. Remove the sheet metal laser module cover and all access plugs from the laser module.
c. Loosen the terminal block screws that connect the red and black flashlamp power leads,
and feed the leads through the grommets.
d. Bend the black lead into a “U” shape so that the flashlamp will feed through the HR access
hole.
e. Remove the TM1 assembly.
f. Loosen the OC‐end lamp clamp screws (white nylon slotted head) with a long, narrow,
flat‐blade screwdriver (130 mm long x 5 mm wide blade).
g. Remove the HR assembly by removing one #8 screw on the mount.
h. Remove the HR‐end lamp clamp screws (#8 nylon slotted head).
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i. While pulling on the black lead and pushing on the red lead, gently feed the HR‐end lamp
clamp through the HR access hole and the flashlamp through the cavity.
j. Inspect the OC‐side of the flashlamp for O‐ring debris. If there is debris, remove the OC
and OC‐end lamp clamp and install a new O‐ring.
2. Replace the flashlamp.
a. Put on finger cots to avoid contaminating the flashlamp envelope.
b. Remove the flashlamp from the container.
c. Straighten the red lead so that it feeds easily through the cavity.
d. Bend the black lead into a “U” shape so that the flashlamp will feed through the HR access
hole.
e. Place a new O‐ring on the flashlamp near the black lead.
f. Place the HR‐end lamp clamp on the black lead.
g. Gently feed the flashlamp through the cavity and the HR‐end lamp clamp through the HR
access hole.
h. Center the flashlamp in the cavity, and tighten all nylon lamp clamp screws.
i. Turn the keyswitch to the ON position to energize the pump, and verify that no water leaks
near the lamp clamps.
3. Inspect all optics.
a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the required alignment procedures.
a. Perform the HR alignment procedure, as instructed in Subtopic 3.4.3, High Reflectivity
(HR) Lens Alignment.
b. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2
Alignment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
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6.2.3 Remove and Replace the Output Coupler (OC)
1. Remove the OC lens assembly.
a. Remove the laser module electrical connections (white, black, and violet RJ 45 connectors
and white, 3‐pin Panduit connector).
b. Remove the sheet metal laser module cover.
c. Remove the two small #8‐32 screws located at the underside of the laser module chassis,
and gently slide out the OC assembly.
OC Lens
Assembly
Mounting screws
2. Replace the OC lens assembly.
Gently slide in the OC lens assembly, and secure the two #8‐32 mounting screws through the
laser module chassis.
3. Inspect all optics.
a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the required alignment procedures.
a. Perform the OC alignment procedure, as instructed in Subtopic 3.4.2, Output Coupler (OC)
Lens Alignment.
b. Perform the HR alignment procedure, as instructed in Subtopic 3.4.3, High Reflectivity
(HR) Lens Alignment.
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c. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2
Alignment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
6.2.4 Remove and Replace the High Reflectivity (HR) Lens
1. Remove the HR lens assembly.
a. Remove the laser module electrical connections (white, black, and violet RJ 45 connectors
and white, 3‐pin Panduit connector).
b. Remove the sheet metal laser module cover.
c. Remove the long #8‐32 mounting screw, and gently slide out the HR assembly.
2. Replace the HR lens assembly.
Gently slide in the HR lens assembly, and secure the long #8‐32 mounting screw.
3. Inspect all optics.
a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the required alignment procedures.
a. Perform the HR alignment procedure, as instructed in Subtopic 3.4.3, High Reflectivity
(HR) Lens Alignment.
b. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2
Alignment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
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6.2.5 Remove and Replace the Fiber Focus Lens
The fiber focus lens assembly consists of the SMA mount, where the handpiece fiber slides in, the
plastic retaining nut, and the fiber focus lens in the threaded housing. The fiber focus lens assembly
is responsible for focusing the incoming laser beam into a 1/2 mm diameter beam focused directly
into the center of the handpiece fiber. If the optical alignment is off, primarily through TM1 and
TM2, the beam will burn the edges of the handpiece fiber and char the inside of the SMA mount.
1. Remove the fiber focus lens.
a. Remove the outer panel, as described in Topic 2.1, Installation Instructions, step 4, and ver‐
ify that the lamp voltage is below 50 V before continuing.
b. Remove the four cables (3 RJ 45 and 1 Molex 3‐pin) from the laser module faceplate, and
remove the faceplate.
c. Remove the handpiece assembly, as described in Topic 6.3, Remove and Replace Hand‐
piece.
d. Remove the black nut from the SMA mount, then remove the SMA mount.
e. Remove the fiber focus len.
2. Replace the fiber focus lens assembly.
3. Inspect all optics.
a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the required alignment procedures.
a. Perform the HR alignment procedure, as instructed in Subtopic 3.4.3, High Reflectivity
(HR) Lens Alignment.
b. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2
Alignment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
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6.2.6 Remove and Replace the TM1/TM2 Lens
1. Remove the TM1/TM2 lens assemblies.
a. Remove the laser module electrical connections (white, black, and violet RJ 45 connectors
and white, 3‐pin Panduit connector).
b. Remove the sheet metal laser module cover.
c. Remove the #8‐32 mounting screws, and gently slide out the TM1/TM2 lens assemblies.
2. Replace the TM1/TM2 lens assemblies.
Gently slide in the TM1/TM2 lens assemblies, and secure the #8‐32 mounting screws.
3. Inspect all optics.
a. Ensure that all optics are mounted correctly and that there are no obstructions in the laser
path.
b. Clean all optics, as described in Subtopic 3.3.2, Care and Cleaning.
c. Using a light source, visually inspect all optical surfaces for cleanliness and to ensure that
no damage occurred during installation.
4. Perform the TM1/TM2 alignment procedure, as instructed in Subtopic 3.4.5, TM1/TM2 Align‐
ment.
5. Install the handpiece, as instructed in Subtopic 6.3.2, Replace the Handpiece.
6. Calibrate the laser, as instructed in Topic 3.5, Energy Calibration.
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6.3 REMOVE AND REPLACE HANDPIECE
6.3.1 Remove the Handpiece
1. Remove the outer panel and tilt and secure the top cover assembly, as described in Topic 2.1,
Installation Instructions, steps 4 and 5.
2. On the display PCB, remove connections J5 (TEC power to handpiece) and J6 (ribbon cable to
handpiece).
Display PCB
J5
J6
3. Remove the handpiece coolant supply hose from the ITF fitting below the laser module, using
hand pressure to depress the retaining ring on the ITF fitting.
Handpiece
Coolant
Supply Hose
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4. Remove the handpiece coolant return hose from the ITF fitting below the laser module, located at
the top of the HVPS, using hand pressure to depress the retaining ring on the ITF fitting.
Handpiece
Coolant
Return Hose
5. Detach the fiber cable from the cable tie down.
Fiber Cable
Tie Down
6. Unscrew the fiber cable SMA connector from the fiber coupler on the laser module. Gently pull
the fiber cable out of the fiber coupler, and immediately slide the protective cover over the
exposed tip of the fiber cable.
CAUTION: The polished tip of the fiber cable is extremely susceptible to contamination and
scratching. Severe damage to the fiber face and focusing lens can occur if the tip is damaged or
contaminated.
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SMA Fiber Cable
Connector Tip
Protective
Cover
CAUTION: Do not pinch, pull, or otherwise stress the fiber optic cable when removing or installing
the handpiece assembly.
7. Remove the four #8‐32 x 3/8” KEP screws from the umbilical faceplate, which is attached to the
frame assembly, using a #2 Phillips screwdriver.
8. Gently pull the faceplate away from the frame assembly.
Umbilical
Faceplate
CAUTION: Before removing the handpiece assembly, pay close attention to the fiber cable service loop
routing. It is important to route the new replacement fiber precisely the same way when installing.
Improper routing of the fiber cable can result in excess long‐term stress and premature fiber failure.
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6.3.2 Replace the Handpiece
1. Re‐insert the handpiece supply coolant hose into the ITF fitting below the laser module using
hand pressure.
2. Re‐loop the fiber optic cable through the frame assembly so that the cable end is next to the fiber
coupler on the laser module.
3. Re‐attach the umbilical faceplate to the frame assembly using four #8‐32 x 3/8” KEP screws and a
#2 Phillips screwdriver. Hand tighten.
NOTE: Before securing the umbilical faceplate, ensure that the fiber optic cable is routed through the
notch in the bottom of the faceplate.
Notch in
Faceplate
Laser Module
Bracket
CAUTION: Note above how the fiber cable service loop is routed OUTSIDE of the laser module
bracket. Improper routing of the fiber cable can result in excess long‐term stress and premature fiber
failure.
4. Remove the protective cover from the fiber optic cable tip, and clean the tip using a Q‐tip cotton
swab and acetone.
Fiber Optic
Cable Tip
Q-tip Cotton
Swab
CAUTION: The polished tip of the fiber cable is extremely susceptible to contamination and
scratching. Severe damage to the fiber face and focusing lens can occur if the tip is damaged or
contaminated.
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5. Carefully re‐attach the fiber optic SMA fitting to the fiber coupler by hand. Hand‐to‐hand.
CAUTION: Ensure that the SMA connector is tight and firmly seated in its connector. Failure to do
so will result in fiber face failure.
6.4 REMOVE AND REPLACE PEARL HVPS
6.4.1 Remove the Covers
1. Remove the outer panel, as described in Topic 2.1, Installation Instructions, step 4.
2. Partially remove the rear cover by removing 4 of the 6 screws, and allow it to hinge on the
remaining bottom two screws.
3. Tilt and secure the top cover assembly to expose the top of the HVPS, as described in Topic 2.1,
Installation Instructions, step 5. Place a barrier on the frame to protect the side of the top cover
from scratches.
Hinged screws
6.4.2 Disconnect the Electrical Couplings on the HVPS
1. Unplug the power cord from the back of the system.
2. Disconnect all electrical couplings on the controller PCB (700046): J101 (violet com), J100 (white
com), J4 (flash relay), J6 (dump), J5 (red com), J2 (blue com), J1 (black com), J3 (green com), and
the Pearl com cable, located on the solder side of the PCB.
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Pearl Com
Hinged screws
Cable
3. Disconnect all electrical couplings on the interconnect PCB (7000082): J3 (fan), J2 (pump), and J4
(display).
4. Disconnect all electrical couplings on the capacitor PCB (7000009): TB1 (power in), TB2 (second‐
ary/x‐former), TB4 (primary/x‐former), J4 (x‐former thermistor), J13 (keyswitch/emo), TB5‐1/2
and TB5‐4 (flashlamp(s)).
J7
J13
J4 (Cap PCB)
TB4
J4 (Int. PCB)
J2
J3
TB2
TB1
TB5-1
TB5-2
TB5-4
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6.4.3 Disconnect the Water Lines and Couplings on the HVPS
1. Drain enough water from the system so that the water is removed from the top half of the HVPS.
2. Disconnect the three water lines, and remove the three couplings on the HVPS. Removal of the
couplings will provide clearance for removal of the HVPS.
Couplings
6.4.4 Remove the HVPS from the System Frame
1. Remove the plexishield and dump PCB by removing the two #8‐32 x 3/8” screws and the two
mounting posts. Allow the dump PCB to hang freely away from the controller PCB.
Plexishield
(transparent)
Screw
Post
2. Only disconnect the black lead of the dump PCB from the HVPS.
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Disconnect black lead
from HVPS frame.
3. Remove the four 1/4 ‐ 20 x 1/2” screws that secure the HVPS to the middle plane of the system
frame. Remove the three #8‐32 x 3/8” screws that secure the HVPS to the front side of the system
frame.
NOTE: One of the three #8‐32 x 3/8” screws also secures the water filter housing bracket to the frame.
This bracket will have to be moved away when sliding out the HVPS from the frame.
4. Carefully slide out the HVPS from the rear to the front of the frame, taking care not to snag or
pull the wires/cables at the rear of the system. Slide out the HVPS until the orange dump PCB
lead terminal is exposed (on the solder side of the capacitor PCB). Disconnect the orange lead,
and continue to slide out the HVPS until completely removed.
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6.4.5 Replace the HVPS
1. Inspect all hardware and electrical connectors on the new HVPS.
2. Check for damaged electrical components.
3. Verify that the new HVPS is configured correctly for the proper wall voltage: Verify that jumper
J2 on the capacitor PCB is set for 110 or 220 V operation; verify that tap selector TB3 on the capac‐
itor PCB is jumped properly for the desired wall voltage; and verify that SW1 of the controller
PCB is also configured properly for the wall voltage.
J2
TB3
SW1
4. Verify that U5 on the controller PCB has the correct software version; replace if necessary.
5. Perform the steps in Topics 6.4.2, 6.4.3, and 6.4.4 in reverse order. When reconnecting the water
lines and connectors, place absorbent (gauze or equivalent) under the fittings to protect the high
voltage components in case of a leak at turn on. Top off the water reservoir to replace water from
removal of the HVPS. Remove the absorbent if no leaks are detected after turn on.
Absorbent
6. Plug in the power cord, select Service mode, and apply power to the system.
7. Perform the functional tests, and calibrate the laser as instructed in Topic 3.5, Energy Calibration.
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7.0 XEO NAVIGATION SERVICE MODE
7.1 INTRODUCTION
Xeo lasers with Navigation software have separate Service Mode functionality. This section describes
the Xeo Navigation Service Mode, as well as Pearl handpiece calibration.
7.2 ENTERING SERVICE MODE
There are three service screens: Xeo Service, YSGG Calibration, and Pearl Scanner Calibration. The
Xeo Service screen contains functionality related to the whole system. The two remaining screens
implement functionality related to the Pearl handpiece.
To enter Service Mode, you must use a set of hidden buttons that are present only on Info and Error
screens.
1. Press and hold the hidden button in the upper right corner of any Info or Error screen until a
short beep is heard.
2. Within 5 seconds, press and release the hidden button in the lower left corner of the screen.
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7.3 XEO SERVICE SCREEN
7.3.1 USB Functionality
The current release of Xeo Navigation software has limited USB functionality. The system recognizes
the following USB devices:
• Mass storage device (e.g., memory stick) ‐ serves as a destination for various reports and
screen captures; stores files readable by Windows PC
• Mouse ‐ can be used as a pointer; left button can be used to activate buttons on any screen
• Keyboard ‐ has screen capture functionality; will be used in future releases
• Printer ‐ functionality not yet implemented
Devices that are connected and initialized are indicated in the lower left corner of the screen by a
bold icon (otherwise grayed):
Mouse Printer
NOTE: This screen shot indicates that all the known devices are connected and active. Since the Xeo
system has only two USB ports, some of the devices were connected using an external USB hub. The
center icon represents the serial port available via the laser controller PCB. It is always available.
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7.3.2 Taking Screen Captures
To capture the current screen into a file on the memory stick:
1. Insert the memory stick, and wait until the system stops reading its directories.
2. Connect the USB keyboard.
3. Press the CTRL + Prt Scr buttons.
The screen will be captured and stored as a bitmap file on the memory stick. Each file is about 301
KB. The file name will contain the name of the screen, such as ScrnCaptureReady.bmp or
ScrnCaptureInfo.bmp.
7.3.3 Generating Reports
The Main service screen provides the ability to generate four types of reports:
• Error log ‐ provides information on all errors logged in system memory (see Subtopic
7.7.1)
• Error list ‐ produces list of all error codes known to system (see Subtopic 7.7.2)
• Shot log ‐ provides list of latest shot information (see Subtopic 7.7.3)
• Status report ‐ provides information about system and currently installed handpiece; will
be extended in future software releases (see Subtopic 7.7.4)
Before generating a report, you must set its destination. By default, the destination is the serial port,
which is always available. However, if the memory stick is inserted, it may also be set as a report
destination. To select the memory stick as the report destination, you must press the file icon, which
acts as a button. If the button is grayed, the button is disabled.
As an indication, the checkmark above the icons will move above the “disk” icon. You can now store
the report to the memory stick. To store the report to the serial port, press the serial port icon or
remove the memory stick.
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After setting the destination, you can generate the report by simply pressing one of the buttons on
the left side of the screen. The pressed button will return to the UP position when the report is done.
The error and shot logs are circular; when each log is full, the newest entry overwrites the oldest one.
The error log holds 128 error records. The shot log holds 256 shot records.
7.3.4 Reset Functions
The error log, laser shot counters, and navigation memory can be reset to the default or zero value by
pressing the corresponding button on the left side of the screen.
These operations are not reversible, so the following warning appears:
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7.3.5 “Show Data Popup” Button
The “Show Data Popup” button activates an overlay window in the user standby and ready screens.
It shows the main detector energy, safety detector energy, and lamp pumped energy, all in joules, as
well as the requested and actual handpiece temperatures, in degrees Celsius. This button acts as a
toggle; if the function is active, there is a checkmark in the box next to the button.
The following is a sample popup window for the ProWave 770 handpiece:
7.3.6 “Setup Scanner Home Pos.”, “YSGG Calibration”, and “Init HP to YSGG” buttons
The “Setup Scanner Home Pos.” and “YSGG Calibration” buttons switch to the corresponding
service screens when the Pearl handpiece is present. The “Init HP to YSGG” button initializes
internal Pearl handpiece calibration data to the defaults.
CAUTION: Pressing the “Init HP to YSGG” button erases critical information stored in the Pearl
handpiece. You must complete the entire calibration sequence, as described in Topic 7.6, Calibrating
the Pearl Handpiece, to restore the handpiece for use.
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7.3.7 Build Data
The Main service screen contains the following data about the software build:
• Code CRC value
• Date of build
• Time of build
This code was built on June 6, 2007, at 1:09:30 pm. Its CRC is 0x86FAD157.
NOTE: This is not the correct Xeo 4.1.0 data; it is just an example.
7.4 YSGG CALIBRATION SCREEN
The Pearl handpiece contains both main and safety photometry, which must be calibrated. The
YSGG Calibration screen provides all of the tools needed to calibrate the photometry and to build a
table for converting requested energy into the appropriate B+ voltage in the HVPS.
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7.4.1 Photomety/Energy Calibration
The photometry is calibrated by firing a single pulse into a power meter and using the screen
controls to enter the energy as reported from the power meter into the system. The software adjusts
the digital pot (digipot) hardware to attenuate the photometry signals to achieve the desired ADC
counts to millijoules ratio. This process should be iterated until 1) the energy on the power meter is
between 1.0 J and 0.8 J; and 2) the main/safe energies, as reported on the calibration screen, are
within the specified tolerance of the power meter value. If the energy on the power meter is too high
or too low (because of a more or less efficient laser cavity), the software will adjust the default B+
voltage to bring the energy within range.
Refer to Topic 7.6, Calibrating the Pearl Handpiece, for detailed calibration instructions.
7.5 PEARL SCANNER CALIBRATION SCREEN
7.5.1 Scanner Calibration
The Pearl handpiece contains a scanner, which needs to be calibrated. The Pearl Scanner Calibration
screen provides all of the tools needed to calibrate and exercise the Pearl scanner.
The Pearl scanner has two axes (X and Y) and is therefore capable of producing any two‐dimensional
pattern. All of the motion of the scanner is relative to the specific XY position called “home”. This
home position effectively sets the origin of the XY coordinate system in which the position of the
scanning beam is defined. After setting the home position, sending the scanner to a (0, 0) position
points to the home location. This position must be calibrated to align it with a specific place in the
treatment plane, referenced to distance defining standoff.
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There is also another characteristic position of the scanner: the one defined by the limits of its
mechanical movement. This position is specific scanner dependent, as assembly, tolerances, and
other factors influence the distances from this reset position to the required home position.
Therefore, the home position is defined as the distance from the reset (mechanical stop) position to
the required position in the treatment plane, in both axes X and Y. These distances are called home
offset.
Graphically, we can describe these relations in the following drawings:
Before calibrating
(0,0)
X and Y offsets
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After calibrating
Correct position of the
reference point in treatment
plane
(0,0)
The calibration process consists of moving the beam to the required position and storing the offsets,
thus defining home. To accomplish this, the following screen implements direct control of the
scanner position:
The “Reset Home” button clears the calibration numbers and resets the origin to the mechanical
stops of both motion directions. This button can be used to start the calibration from scratch.
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When the correct home position is located (by moving the scanner reflecting the aiming beam), its
position can be stored using the “Store Home” button. To test the system, move the beam to a
random position, then press the “Home” button to return the scanner to the home position.
At any stage of calibration, the commanded position of the axis and its actual position is displayed in
the “Cmnd” and “Pos” fields.
The stored offset from a mechanical stop to the home position is displayed in the “Home Offset”
fields.
7.5.2 Scanning Pattern Control
There are four buttons on the Pearl Scanner Calibration
screen dedicated to scanning predefined patterns:
• Start Scan ‐ activates pattern scanning; pattern
shape and density depend on settings selected
by “Select pattern” and “Select overlap” buttons
• Stop Scan ‐ terminates scanning process
• Select pattern ‐ selects pattern shape in round
robin fashion; patterns are numbered and gener‐
ally correspond to sequence of shapes available
in User Mode
• Select overlap ‐ selects shape of pattern overlap in round robin fashion; overlaps are
numbered and generally correspond to sequence of densities available in User Mode (0%,
10%, 15%, and 20%)
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7.5.3 Aim Beam Control
There are four buttons on the Pearl Scanner Calibration screen dedicated to
Pearl aim beam control:
• UP and DOWN arrows ‐ control aim beam intensity (brightness) as
a percentage of its PWM control, ranging from 0% to 50% (brightest)
• Unmarked button right of DOWN arrow‐ saves the set Aim beam
value as the maximum aiming intensity
• ON/OFF toggle ‐ turns aim beam ON and OFF
NOTE: If the aim beam is turned OFF and then ON, the system returns to the
previous level of brightness.
7.5.4 Shutter Control
There are two buttons on the Pearl Scanner Calibration screen dedicated to
Pearl shutter control:
• OPEN ‐ opens shutter
• CLOSE ‐ closes shutter
These buttons enable the user to open and close the shutter, providing the
ability to test the shutter mechanism.
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7.6 CALIBRATING THE PEARL HANDPIECE
1. Enter Navigation Service Mode, as described in Topic 7.2, Entering Service Mode. The Xeo Ser‐
vice screen displays.
2. Perform the display calibration as prompted.
CAUTION: The following step erases critical information stored in the Pearl handpiece. You must
complete the entire calibration sequence to restore the handpiece for use.
3. Press the “Init HP to YSGG” button, and click “OK” to continue.
4. Press the “Setup Scanner Home Pos.” button. The Pearl Scanner Calibration screen displays.
5. Using the Aim beam UP arrow, set the maximum aiming intensity to 40.
6. Save the setting by pressing the unmarked button directly to the right of the aiming intensity
control.
7. Afix the foldable field alignment target to the distance hoop of the Pearl handpiece.
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8. Press the “Home” button in the center of the scanner control arrows, and examine the position of
the aiming beam relative to the alignment aperture on the foldable target.
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9. Center the aiming beam in the target aperture by pressing the up, down, left, right, and diagonal
scanner control arrows.
10. When the aiming beam is centered, press the “Store Home” button.
11. Press the “Smart Scan” button to verify that the scanned patterns are centered within the field
alignment target.
12. Press the BACK button in the upper left corner of the screen to return to the Xeo Service screen.
13. Press the “YSGG Calibration” button to enter the YSGG Calibration screen.
14. Remove the field alignment target from the handpiece distance hoop.
15. Direct the handpiece into a calibrated power meter. Position the hoop approximately 4 inches
away from the center of the detector face.
16. Fire a calibration pulse by pressing the
“1 {Fire Cal. Pulse” button.
17. Enter the energy from the power meter
using the up/down arrows on the
“2 {Adjust to match power meter” control.
18. Press the “3 {Update Detector Gains”
button.
19. Repeat steps 15‐17 until the Main and Safe
values in the lower right corner of the
screen match the external power meter
values.
WARNING: The following operation emits laser energy while automatically firing the Pearl
handpiece. Ensure that everyone in the room is wearing the appropriate laser safety eyewear, and direct
the handpiece away from personnel.
20. Press the “4{Calibrate Peak Power” button to build a table for converting requested energy into
the appropriate B+ voltage. The laser will fire for several minutes, stopping periodically. Calibra‐
tion is complete when an audible tone is heard.
21. When calibration is complete, power off the Xeo. Returning to the Navigation screen before pow‐
ering off the system will render the calibration results invalid.
22. ModelMake the various enabled features, as necessary.
23. Verify the Pearl handpiece calibration.
24. Verify the Xeo system calibration.
XEO NAVIGATION AND PEARL Xeo / Xeo SA / Xeo Pearl Service Manual
7-14 Confidential P/N D0117 REV. B
7.7 SAMPLE REPORTS
7.7.1 Error Log
250 JUN 6, 2001 21:11:03 ERR PW770 Footswitch fault M= 0.00[J] S= 0.00[J] L=0[J]
550 JUN 6, 2001 22:03:46 SRT NONE Scanner X axis fault M= 0.00[J] S= 0.00[J] L=0[J]
554 JUN 6, 2001 22:03:46 ERR NONE Scanner power on self test failure M= 0.00[J] S= 0.00[J] L=0[J]
300 JUN 6, 2001 22:09:32 ERR NONE DSP Comm data corrupted M= 0.00[J] S= 0.00[J] L=0[J]
550 JUN 6, 2001 22:09:32 ERR NONE Scanner X axis fault M= 0.00[J] S= 0.00[J] L=0[J]
554 JUN 6, 2001 22:09:32 ERR NONE Scanner power on self test failure M= 0.00[J] S= 0.00[J] L=0[J]
550 JUN 6, 2001 22:40:43 SRT NONE Scanner X axis fault M= 0.00[J] S= 0.00[J] L=0[J]
554 JUN 6, 2001 22:40:43 ERR NONE Scanner power on self test failure M= 0.00[J] S= 0.00[J] L=0[J]
-----------------End of Report-----------------
States:
Xeo / Xeo SA / Xeo Pearl Service Manual XEO NAVIGATION AND PEARL
P/N D0117 REV. B Confidential 7-15
7.7.2 Error List
P: Permanent error
S: Service asserted error
L: Logged error
XEO NAVIGATION AND PEARL Xeo / Xeo SA / Xeo Pearl Service Manual
7-16 Confidential P/N D0117 REV. B
323 YNY Laser Tip temp fault
327 NNY Goldfish HP Temperature fault
328 YYY HP Temperature > 38 deg C
329 YYY HP Temperature sensor gone
332 YNY Titan HP EFF Fault
333 YNY Photometry fault
334 YNY Energy detectors mismatch
336 YNY Error conversion fault
337 YNY Firepulse fault
338 YNY Det integrator gain fault
339 YNY Flash HP energy det mismatch
340 YYY +24V Failure
341 YYY +12V Failure
342 YYY -12V Failure
343 YYY 3.3V Main Failure
344 YYY 3.3V Safe Failure
345 YNY Flashlamp fault
347 YNY Flashlamp ilamp fault
350 YYY Footswitch levels fault
360 YNY NVRAM fault
361 YNY Test fire min eff fault
362 YNY Test fire loght reg fault
363 YNY Error System Data CRC
364 YNY Error crowbar check
365 YNY Error Tip temo self check
366 YNY HP Calibration not done
367 YNY XEO PS POST failed
367 YNY POST failure
368 YNY Touch screen calib fault
369 YNY Test fire timeout
371 YNY VSS protocol error
372 YNY Unselected system
380 NNY PIC comm timeout
381 YNY Flash HP unknown ver
382 YNY Flash HP unknown type
383 YNY Flash HP corrupted
384 YNY Flash HP comm error
385 YNY Flash HP CRC error
386 YNY Handpiece not authorized
387 YNY XEO HP calibration not done
390 YYY Run time error
391 YNY Titan relay fault
392 YNY Version mismatch
400 NNY Reservoir vacuum fault
401 YNY Water pump off
501 YNY Power Supply state mismatch
502 NNY Power Supply rejected command
550 NYY Scanner X axis fault
551 NYY Scanner Y axis fault
552 NYY Scanner shutter fault
553 YNY Scanner ADC test fault
554 YNY Scanner power on self test failure
555 YNY Scanner home not set
600 NNN User warned!!!
700 NNY Energy 20 percent high
701 NNY Energy 20 percent low
999 YYY Wrong internal data
-----------------End of Report-----------------
Xeo / Xeo SA / Xeo Pearl Service Manual XEO NAVIGATION AND PEARL
P/N D0117 REV. B Confidential 7-17
7.7.3 Shot List
XEO NAVIGATION AND PEARL Xeo / Xeo SA / Xeo Pearl Service Manual
7-18 Confidential P/N D0117 REV. B
7.7.4 System Report
Pulsewidth: 250
B+ = 420 [V] PkPwr = 0 [W]
B+ = 451 [V] PkPwr = 320 [W]
B+ = 482 [V] PkPwr = 520 [W]
B+ = 513 [V] PkPwr = 800 [W]
B+ = 544 [V] PkPwr = 1120 [W]
B+ = 575 [V] PkPwr = 1560 [W]
B+ = 606 [V] PkPwr = 2120 [W]
B+ = 637 [V] PkPwr = 2560 [W]
B+ = 668 [V] PkPwr = 2960 [W]
B+ = 699 [V] PkPwr = 3960 [W]
Pulsewidth: 375
B+ = 420 [V] PkPwr = 240 [W]
B+ = 442 [V] PkPwr = 533 [W]
B+ = 464 [V] PkPwr = 719 [W]
B+ = 486 [V] PkPwr = 960 [W]
B+ = 508 [V] PkPwr = 1280 [W]
B+ = 530 [V] PkPwr = 1546 [W]
B+ = 552 [V] PkPwr = 1813 [W]
B+ = 574 [V] PkPwr = 2186 [W]
B+ = 596 [V] PkPwr = 2746 [W]
Xeo / Xeo SA / Xeo Pearl Service Manual XEO NAVIGATION AND PEARL
P/N D0117 REV. B Confidential 7-19
B+ = 618 [V] PkPwr = 3200 [W]
Pulsewidth: 500
B+ = 420 [V] PkPwr = 560 [W]
B+ = 435 [V] PkPwr = 700 [W]
B+ = 450 [V] PkPwr = 860 [W]
B+ = 465 [V] PkPwr = 1040 [W]
B+ = 480 [V] PkPwr = 1220 [W]
B+ = 495 [V] PkPwr = 1360 [W]
B+ = 510 [V] PkPwr = 1540 [W]
B+ = 525 [V] PkPwr = 1960 [W]
B+ = 540 [V] PkPwr = 2260 [W]
B+ = 555 [V] PkPwr = 2420 [W]
--------------------End of Report------------------
XEO NAVIGATION AND PEARL Xeo / Xeo SA / Xeo Pearl Service Manual
7-20 Confidential P/N D0117 REV. B
8.0 SELECTED PARTS CATALOG
The Selected Parts Catalog provides the user with a parts identification resource. The user should
bear in mind that production and service requirements create a dynamic environment where
component specifications evolve and, therefore, part numbers change. Always call Cutera Technical
Support to confirm part numbers before ordering.
Electronics
Parts Description Part Number
Display Board 7000173T
Display Board 7000273T
Display Board 7000373T
Display Board 7000473T
Interconnect Board 7000082T
Head Board (HPP) 131006073T
Dump Board 7000068T
Footswitch DIN Board 131000014
Isolation Transformer 550005374
Keyswitch Assembly 151005548
Circuit Breaker 20A 250V 590005233
Console Connector 7000094
Communication Cable, Violet 151005361
Communication Cable, Black 151005362
Communication Cable, White 151005363
Communication Cable, Blue 151005364
Communication Cable, Red 151005365
Communication Cable, Silver, Tree 1000131
E‐Stop Switch Cap, Red 4500005263
E‐Stop Switch Cable, Xeo 151005549
E‐Stop Switch Cap, Grey 1000521
E‐Stop Switch Cable, Navigator 3001090
Software U5 v4.0.3 7000401rC
Relay, Top Cover 1000237
Filter, EMI, CE 552005697
Filter Housing, Blue 340005255
Speaker, Xeo 1000069
v3 High Voltage Power Supply 7000180T
Parts Description Part Number
Level Sensor 7000413
Waterpump Assembly 7000176
Heat Exchanger 7000228
Fan, Heat Exchanger 350005647
Pressure Switch FRU, 1psi 7000290
Pressure Switch, 1psi 1000463
De‐ionizer Cartridge 7000229
Submicron Filter 340005256
1/4 MPT X 3/8 ITF (elbow) 320005250
1/4 MPT X 3/8 ITF (straight) 320005251
1/2 ITF X 1/2 ITF (Tee) 320005247
1/8 ITF (reducer) 320005254
1/2 ITF X 1/2 ITF X 3/8 (Tee) 320005252
1/2 ITF X 3/8 ITF (elbow) 320005249
1/2 ITF X 3/8 ITF (straight) 320005253
5/16 X 5/32 (reducer) 320006118
3/8 ITF (elbow) 10000188
3/8 MPT X 3/8 ITF (Tee) 1000075
3/8 MPT X 1/2 ITF (straight) 320005245
3/8 X 5/16 (reducer) 1000147
1/2 MPT X 1/2 ITF (straight) 320005246
5/32 X 5/32 ITF (straight) 320006096
5/32 OD X .025 W 370005290
Nylon tube 370006116
.375 Hose 370005240
.191 ID X .250 OD X .030 W 1000117
0188 OD X 1/8 ID Tygon 370005471
7/16 ID X 5/8 OD X 3/32 W PVC 1000146
3/16 ID X 5/16 OD Tygon 1000172
5/16 OD X 1/2 ID Tygon 1000173
Part Description Part Number
Excel Hand Piece HPFRUEXCLT
OPS600 Hand Piece 7000080T
LP560 Hand Piece 7000164T
Titan S Hand Piece 7000187T
Titan V Hand Piece 7000263T
Titan XL Hand Piece 7000262T
Prowave 770 Hand Piece 7000243T
Acutip 500 Hand Piece 7000189T
Excel Grip 181005807
Excel Shell, A 181005803
Excel Shell, B 181005804
Excel Dial, Right 181005805
Excel Dial, Left 181005806
Excel Shell Kit 7000293
Excel Window 123005963
Laser Head
Parts Description Part Number
Laser Head Assembly 7000012T
Laser Cavity 121005988
Detector Module Assembly 7000020
Aiming Beam Assembly 7000289
Turning Mirror FRU 7000038
Fiber Focus Assembly 121005985
O.C. Mirror FRU 7000264
H.R. Mirror FRU 7000265
YAG Flashlamp 820005356
Shutter Assembly 280005206
Parts Description Part Numbers
Top Cover Assembly, v3 7000095T
Dummy Plug 70000110T
Tree Assembly, 2 position, blue 7000267T
Tree Assembly, 1 position, blue 7000268T
Three‐Sided Cover, Navigator 7000356
Pouch, Navigator 3001039
Three‐Sided Cover, Blue 3000011
Top Cover (only), Blue 3000155
Frame 172005097
Handle Kit 7000333
Caster, Locking, Neoprene 1000139
Bolt, 3/8ʺ Caster mounting 1000234
Misc. Items
Parts Description Part Number
Goggles, CE, Green, tight fit 3000189
Goggles, CE, fit over glasses 810005891
Glasses, CE, Clear 1064nm 3000048
Glasses, non‐CE, Clear 1064nm 810006077
Goggles, non‐CE, Green, tight fit 810005974
Goggles, non‐CE, Green, fit over 810005973
Goggles, Patient, white swimmer 910005536
Goggles, Patient, Metal Durette 1000020
Goggles, Lightspeed 3000844
Footswitch 200005972
9.1 INDEX
The purpose of this Field Modification Instruction (FMI) is to provide information on upgrading the
XEO system software to version 1.1.1 or later in the field. It is also important to note that prior to
changing the system software and Display board, the service tool used must correspond to U5 on the
Controller PCB (i.e. version 1.1.1 Service Tools for version 1.1.1 on U5 and so on).
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:___
Units Affected
All Xeo systems with software lower than version 1.1.1 (U5 on the Control PCBA)
Materials Needed
Phillips screwdriver
U5 for the Control PCBA (P/N 7000115 Rev. D Programmed U5 v1.1.1 Control Xeo)
Tested Display PCBA (7000073T with U17 programmed to version 1.1.1 or greater)
Test Equipment Needed
Service Tool version to communicate with existing system software (V1.0.5, V1.0.6, V1.1.0)
Service Tools software version 1.1.1 or greater
Procedure: D0141 Test & Calibration Procedure for Xeo Upgrade
Instructions
This procedure is to be performed when the Xeo system software is to be upgraded to version 1.1.1
or greater.
1. Turn the system ON and record all original data from the NVRAM.
a. Set the system to Service Mode and connect the computer to the system. Turn the system
ON and run the appropriate Service Tool.
NOTE: Use the version of Service Tools that corresponds to U5 BEFORE it is upgraded to version
1.1.1 or greater.
b. Go to the NVRAM page and write down the laser handpiece temperature offset adjust‐
ment value for later entry (this only applies to the laser handpiece).
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-3
FMI 1-742R1: CONT.
NOTE: The Flash handpiece offset will always display “0”.
c. Write down the Total Exposure Count and Total Lamp Joules in the YAG mode (for both
Genesis and Other).
d. Go to the Flash Handpiece screen and record the Flash handpiece high & low energy shot
count values, then turn the system OFF.
2. Perform the software upgrade.
a. Turn the system OFF and disconnect the AC power cord from the AC power source.
b. Replace the Display board with the new Display board that has U17 programmed to ver‐
sion 1.1.1 or greater software.
c. Replace U5 on the HVPS Control PCBA with version 1.1.1 or greater and mark the Control‐
ler PCB revision “H”.
d. Verify the system is still in Service Mode and connected to a computer. Turn the system
ON and run the Service Tools (version 1.1.1 or greater).
e. Go to the NVRAM page and RESET.
f. Go to the Flash Handpiece page and initialize HP data.
Enter the high & low energy shot counts and then press SAVE.
g. Go back to the NVRAM page and re‐enter the Total Exposure Count, Total Lamp Joules
and Laser HP Temp Offset that was recorded earlier and save the data to NVRAM.
3. Perform the system Calibration per D0141 (Test & Calibration Procedure for Xeo Upgrade).
4. Save the HP Cal data for Flash HP at the end of performing the entire calibration page. Return to
the NVRAM page and then save the NVRAM data.
5. Turn the system OFF and then back ON. Restart the Service Tool and verify the data was saved in
NVRAM and the Flash HP RAM.
6. Turn the system OFF.
7. Remove the Flash Handpiece and install the handpiece dummy plug.
a. Put the system into Service Mode.
b. Verify the computer is still connected to the system control PCB.
8. Turn the system ON and start the Service Tool.
9. Go to the Flash Handpiece screen and verify the status window shows “0” and next to it is
“UNKNOWN”.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-4 Confidential P/N D0117 REV. B
FMI 1 - 742R1: CONT.
10. Enable the “INIT FLASH HP DATA DUMMY” button. The status window should now show “1”
and next to it “DUMMY PLUG”.
11. Click “SAVE HP DATA”.
12. Turn the system OFF and put the system into USER mode, and then turn the system ON.
13. Verify the system functions in Laser Mode, then turn the system OFF.
14. Remove the Flash Handpiece Dummy plug, and install the Flash Handpiece.
15. Put the system into User Mode and turn the system ON. Continue with the Calibration Check
per D0141.
The service engineer is to document on the Service Report form (D0073) upon successful completion
of the FMI. Include the system serial number, FMI number, name of person performing
modification, and date of completion. The Service Report form is to be faxed to Cutera at 415‐330‐
2445, Attn: FMI Completion
This Field Modification Instruction (FMI) provides information and a solution to address the
intermittent E246 and E367 problems. E246 (flash lamp failed to start error) and E367 (POST & Safety
Circuit test failure) error codes have been intermittently appearing during the middle of a
procedure.
Engineering have determined two areas that are causing these error codes to appear.
• Transient noise in the high voltage and trigger leads to the flash lamp.
• The Trigger PCB not seeing a large enough voltage change in the trigger signal to fire the
flash lamp.
Changes
The following solutions have been implemented to solve these problems:
• Attach Clamp‐On Ferrites (P/N 1000009) to the lamp wires (positive & negative) and tig‐
ger lines to the flash lamp underneath the top cover assembly. This reduces the transient
noise present in the flash lamp leads.
NOTE: There were some systems shipped out with one ferrite attached to both flash lamp leads. This is
not correct and must have only one ferrite attached to each flash lamp lead.
• A new higher capacity solid state device has been specified by engineering to replace the
existing device (U2) on the Dump PCB. This provides a greater magnitude of signal
change, allowing the Trigger PCB to fire the flash lamp.
All production CoolGlide Xeo and Genesis Plus systems shipping from Cutera starting in July of
2003 will already have these changes incorporated.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:___
Units Affected
All CoolGlide Xeo systems that do not have the clamp‐on ferrites on the flash lamp leads underneath
the Top Cover assembly
Parts Required
P/N 1000009 Quantity 3 Ferrite Clamp‐On Assembly
P/N 1000220Quantity 1 IC, SIDAC 220V K2200E70
Materials Needed
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-6 Confidential P/N D0117 REV. B
FMI 2 - 786: CONT.
Cutera door key
Soldering iron and solder
Instructions
This procedure is to performed on a next call basis.
1. Turn the system OFF and disconnect the AC power cord from the AC power source.
2. Remove the system side cover using the Cutera door key and then remove the screws that secure
the Top Cover ass’y. to the frame.
3. Locate the flashlamp (positive & negative) and trigger leads under the top cover ass’y.
Positive LeadRed
Negative LeadBlack
Trigger LeadsBlue, Gray, Yellow
4. Attach the three Clamp‐On Ferrites (P/N 1000009) to each of the flash lamp leads. See Fig. 1.
NOTE: Each of these leads are heat shrink wrapped, the color of the lead can be determined by looking
at the exposed wires at the console connector assembly for the flash lamp underneath the Top Cover
assembly.
NOTE: If only one ferrite is found attached to both flash lamp leads, you must remove the ferrite and
attach it to only one of the flash lamp leads, then attach an additional ferrite to the other flash lamp
lead.
Trigger
wires
Red lamp
wire
Black lamp
wire
Fig. 1
NOTE: If the system has been ON, wait until the capacitor bank has discharged before removing.
LED101 is a capacitor bank charge indicator. If LED101 is not flashing, the capacitor bank is
discharged and is safe to handle.
6. Locate U2 on the Dump PCB and remove it from the board.
7. Solder the new U2 (P/N 1000220) device in its place and reinstall the Dump PCB (with the shield)
into the system.
NOTE: Be sure to route the wiring around the Dump PCB so as not to pinch any of the wires between
the Dump and Control PCBs.
NOTE: The new solid state device should have the manufacturer’s device number K2200E70.
8. Reconnect the AC power cord and turn the system ON in User Mode.
9. Select and deselect the flash handpiece several times to verify the correct lamp lighting operation
and there are no E246/E367s appearing.
10. Secure the Top Cover assembly to the frame and reinstall the side cover.
The service engineer is to document on the Service Report form (D0073) upon successful completion
of the FMI. Include the system serial number, FMI number, name of person performing
modification, and date of completion. The Service Report form is to be faxed to Cutera at 415‐330‐
2445, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on how to verify the water pressure
switch is working and adjusted properly. If the water pressure switch is not functioning correctly or
is adjusted improperly, the system will not alert the user that the water is low. The manufacturer
adjusts the switch contacts to close at approximately 0.5 PSI. Nevertheless, variations in cooling
system performance may require adjustment of the switch threshold.
Type
Routine (next service call): ___
Mandatory (safety ‐ immediate):__
As Needed:_X_
Units Affected
All systems
Tools Needed
5/64” hex key for adjusting the water pressure switch
Test Equipment Needed
Service Tools software
Instructions
Perform the following procedure on an “as needed” basis.
1. Remove the three‐sided cover, set the CPU DIP switch to Service Mode and connect the serial
communication cable.
2. Turn the system on and then start the Service Tool software.
3. Select RESET HVPS. Verify the PUMP_ENB status in the Digital Outputs window. If it’s not
already on, select the check box next to PUMP_ENB to start the waterpump.
4. Go to the Digital Inputs section and verify the following:
a. The WATER_PRESS status box should indicate pressure switch closure immediately fol‐
lowing PUMP_ENB activation. If the WATER_PRESS status box indication is delayed or
repeatedly toggles between on and off, an adjustment is necessary.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-9
FMI 3 - 786: CONT.
5. Adjust the water pressure switch threshold.
a. A single set screw adjustment is provided to calibrate the pressure threshold. With the
waterpump running and pressure switch closed, adjust the set screw 1/2 turn clockwise.
Cycle the waterpump off and on. Repeat until the WATER_PRESS status box remains
unchecked with the pump running.
b. Turn the adjustment set screw 1/2 turn counter‐clockwise. Cycle the pump off and on while
observing the WATER_PRESS status box. Repeat until there is only a slight delay between
pump activation and switch closure, as indicated by the status box. Adjust the set screw
another 1/4 turn counter‐clockwise to prevent false pressure errors.
6. Turn the system off, set the CPU DIP switch to User Mode and remove the serial communication
cable. Reattach the three‐sided cover and then perform a complete functional test of the system.
The service engineer is to document on the Service Report form (D0073) upon successful comple‐
tion of the FMI. Include the system serial number, FMI number, name of person performing the
modification(s), and date of completion. Fax the service report to Cutera at 415‐330‐2445, Attn:
FMI Completion.
The purpose of this Field Modification Instruction (FMI) is to provide instructions to remedy
intermittent system vibration noise and E230s during system operation. Since this is an intermittent
occurrence, the fixes are to be performed on as needed basis.
Type
Routine (next service call):___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
All CoolGlide Xeo and Genesis Plus product lines
Materials Needed
2X foam (1000243)
8X O‐rings (1000238)
1X ferrite (1000009)
Instructions
Perform the following procedure on an as needed basis.
1. Turn the system off and remove the 3‐sided cover.
2. Attach two pieces of foam tape (1000243) to the following places on the frame. See Fig. 1.
a. Drain the water from the system.
b. Remove the water reservoir and attach the two pieces of foam tape (1000243) to the follow‐
ing places on the frame.
Fig. 1
c. Reattach the water reservoir and refill the system with deionized water.
d. Turn the system on and verify there are no water leaks from any of the coolant lines or the
water reservoir.
3. Attach the O‐Rings (1000238) to the mounting hardware of the 3‐sided cover to prevent vibra‐
tions. See Fig. 2.
Slip the O‐Rings over each of the heads of the 3‐sided cover fastener hardware, since the screws
cannot be removed from the 3‐sided cover.
O-Ring
Fig. 2
Route J6 wires as
shown
Fig. 3
5. Locate the violet connector (VIO) on the laser head, and attach a ferrite (1000009) to the cable. See
Fig. 4.
NOTE: The addition of the ferrite is just an added precaution and may not necessarily alleviate the
E230 error code.
Fig. 4
7. Verify that there are no vibration noises while the system is on and there are no E230s appearing
on the display screen.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 1‐415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides details on eliminating vibration noise created by
the waterpump assembly during system operation. Since this is an intermittent occurrence, the
corrective action is to be performed on an “as needed” basis.
IMPORTANT NOTE: Before attempting this corrective action, verify the completion of FMI #4‐868.
Failure to complete FMI #4‐868 before attempting this bulletin will render the noise solution useless.
Type
Routine (next service call): ___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
All CoolGlide Xeo systems
Parts Needed
Water pump assembly pn. 7000090
Materials Needed
Side cover access key
Common handtools
Service Tools software
1 gallon of de‐mineralized water
Instructions
1. Locate and examine the contents of the replacement parts shipping container. Before beginning
the retrofit, ensure the pump assembly (7000090) is complete and free of obvious defects.
2. Turn the laser system off and unplug the power cord from the wall outlet.
3. Remove the three‐sided panel and carefully set it aside.
4. Drain the cooling system and discard the water.
5. Locate and disconnect the following water connections:
• Hose between the heat exchanger and the coolant reservoir.
• Vent hose between the coolant reservoir and the fill bottle.
• Waterpump output hose to IPL handpiece.
6. Locate and disconnect the AC motor power cord from connector J2 of the Interconnect PCB.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-16 Confidential P/N D0117 REV. B
FMI 5 - 1016: CONT.
Cut and discard the tie‐wraps that bind the AC motor cord to the wiring harness and heat
exchanger fan.
7. Remove and retain the six 8‐32 x 3/8” phillips head fasteners that secure the pump mounting
plate to the laser frame.
8. Remove the defective waterpump and reservoir assembly from the frame. Discard the unwanted
parts.
9. Carefully place the new waterpump assembly into the laser frame.
Before fully seating the waterpump, roughly position the AC motor power cord and water/vent
hoses to ease final assembly.
10. Install the six 8‐32 x 3/8” phillips mounting screws, position the pump assembly centrally
between the frame rails and tighten in place.
11. Reconnect the pump output hose, reservoir to heat exchanger hose and vent line between the res‐
ervoir and fill bottle.
12. Reconnect the AC motor power cord to connector J2 of the Interconnect PCB.
Refrain from tie‐wrapping the AC cord to the harness and fan until successfully testing the
waterpump.
13. Fill the unit with approximately 1 gallon of demineralized water.
14. Plug the power cord into an acceptable wall power outlet and start the Xeo system. Carefully
inspect the cooling system for leaks.
15. Listen for unacceptable vibration in the areas surrounding the pump motor. If necessary, the
pump motor to mounting plate and mounting plate to laser frame connection points are adjust‐
able.
The following areas are known to be in very close proximity:
• Areas between the pump motor starting capacitor and the HVPS and heat exchanger fan.
• Areas between the pump head and the heat exchanger fan.
• Areas adjacent to the cooling reservoir.
16. Dress the AC motor power cord to the wiring harness and heat exchanger fan with tie‐wraps.
17. Reinstall the three‐sided panel assembly and verify vibration‐free operation.
18. Perform a system functional test and preventive maintenance (system certification).
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-17
FMI 5 - 1016: CONT.
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 1‐415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on “flashing” IC U‐17 of the Xeo
Display PCB. Flashing the Display PCB is required when new system code is released or changes to
the user interface are desired. The modification is to be performed on an “as needed” basis.
IMPORTANT NOTE: This procedure only pertains to those systems with Xeo Display PCB software
version 1.1.1 or higher.
Type
Routine (next service call): ___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
CoolGlide Xeo systems with Display software at version 1.1.1 or higher
Materials Needed
Side cover access key
Common handtools
Test Equipment Needed
Cutera USB to RS422 converter
FPROM programming software ‐ available through Tech Support
Standard Service Tool USB cable
Instructions
Installing the USB to RS422 converter drivers to laptop
1. Connect the USB cable to the USB to RS422 converter. See Fig. 1 for connection details.
USB to RS422
Converter
Fig. 1
2. Connect the other end of the USB cable to an open port on the laptop.
3. Turn the laptop on. If windows automatically installs the USB drivers, skip to step #10.
4. When the laptop recognizes the converter for the first time, it will bring up the message “Build‐
ing Driver Information database” followed by the “Add New Hardware Wizard”. Select “Next”.
The Add New Hardware Wizard will search the operating system for drivers for the USB serial
adapter, unless otherwise directed.
5. Select “Search for the best driver for your device” and then select “Next”.
6. Select “Specify a Location” and then select “Next”.
7. Install the Coolgear IR‐210UF CD into the CD drive of the laptop.
8. In the “Copy Manufacturer’s file from”, “D:\USB Serial drv” where the “D” is the CD‐ROM
drive designation.
Windows driver file searches for the device “USB‐COM Serial Adapter.
9. Select “Next” to continue. Select “Finish” to complete the installation.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-20 Confidential P/N D0117 REV. B
FMI 6 - D0154: CONT.
IMPORTANT NOTE: Altering the Communication Port assignment can adversely affect the
performance of hardware connected to parallel, serial and USB ports. Before making any changes,
record the port configuration assignments of COM1. With this information, one can return their
laptop to the previous state.
10. Navigate to Start/Settings/Control Panel/System (Hardware tab)/Device Manager (Ports).
11. The USB Serial Port must be assigned to COM1.
If another device had been assigned to COM1, it must be reassigned to another unused port.
Reassign the device by double clicking the port and entering the “Port Settings” tab. Select
“Advanced” and change the assignment under “COM Port Number”.
12. Double click “USB Serial Port” and select the “Port Settings” tab. Select the “Advanced” tab and
change the “Com Port Number” to “COM1”. Ignore any warning messages.
Installing the FPROM software
1. Locate the FPROM executable file.
Install the Service Tools CD into the CD drive of your laptop. Create a new folder on your desk‐
top called: DisplayUpdates. Copy the FPROM folder and displayLCD_A871.mem.RLE file from
the CD into the DisplayUpdates folder.
2. Navigate to Desktop/DisplayUpdates/FPROM/setup.exe file. Double click the Flash Programmer
“setup.exe” file. See Fig. 2.
Fig. 2
Fig. 3
4. Select “continue” to define program group. See Fig. 4.
Fig. 4
5. Select “ok” to complete FPROM installation. See Fig. 5.
Fig. 5
Programming the FLASH memory (U17)
1. Ensure the laser is off, then remove the three‐sided and display top covers
2. Locate SW2 on the Display PCB and set the switches to the following positions:
• SW2 ‐ 2 to Off (Unprotect)
• SW2 ‐ 4 to On (In‐field programming enabled)
3. Locate and disconnect the Blue RJ45 cable from J2 on the HVPS Control PCB. Connect the Blue
RJ45 to the RS422 receptacle of the converter box.
4. Attach the Red (+) clip lead of the converter to +5VDC (TP14) on the HVPS control PCB. Attach
the Black (‐) lead from the converter to DCOM on the HVPS Control PCB. See Fig. 6.
+5VDC at TP14
DCOM (dgrnd)
Fig. 6
5. Verify the UBS cable from the converter is connected to the laptop.
6. Locate and SW1 on the HVPS control PCB. Set SW1 switches to the following configuration:
• SW1 ‐ 1 to Off (Not in Service mode)
• SW1 ‐ 4 to On (Initalize, but not run)
This action will prevent the system firmware from attempting communication with the Display
PCB while the flash (U17) is being updated.
7. Turn the laser system on and verify the normal start‐up sequence as indicated by the Cutera logo
and power‐on tones.
8. Execute the FPROM program after the power‐on tones have concluded.
The default location for the FPROM program resides at “Start/Programs/Xeo Service Tools/
FPROM ‐ Display Flash Programmer”.
9. Click the “Send .mem.RLE file” button to select the file which will be programmed into U17 of
the Display PCB. See Fig. 7.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-24 Confidential P/N D0117 REV. B
FMI 6 - D0154: CONT.
Fig. 7
10. Browse to locate the “displayLCD.mem.RLE” file in the DisplayUpdates folder. Double click the
file name to select the update. See Fig. 8.
Fig. 8
11. Once executed, the FPROM program will display the expected checksum and begin the down‐
load to U17 of the Display PCB. See Fig. 9.
The Display PCB will show the accumulating checksum at the bottom of the Xeo LCD. It may
take up to 10 minutes to complete the file transfer. The FPROM program will display a “Done”
message when the operation is complete.
12. Verify the expected checksum as indicated by the FPROM program and the checksum displayed
on the Xeo LCD match. If they do not match, repeat steps 3 through 6. If the values do not match
after a second attempt, the Display PCB must be replaced.
13. Turn the laser system off. Set the SW2 switches on the Display PCB as follows:
• SW2 ‐ 2 to On (Protect)
• SW2 ‐ 4 to Off (In‐field programming disabled)
• SW2 ‐ 7 to On (Calculate and display U17 checksum)
14. Verify that the correct version of U5 (main code EPROM) is installed in the Control PCB.
15. Turn the laser system on. Within 30 seconds, the same checksum values reported earlier should
display on the Xeo LCD. This step simply confirms the successful flashing of U17.
16. Turn the laser system off. Set switch SW2 of the Display PCB as follows:
• SW2 ‐ 7 to Off (Do not display the U17 checksum)
17. Disconnect the USB converter from the laptop and Control PCB. Reconnect the blue RJ45
between the Control PCB and the Display board.
18. Restore the laptop’s COM1 configuration.
Restore the laptop’s COM1 configuration to the previous assignment before disconnecting the
USB to RS422 convertor . Assign the USB SePort to any unused COM designation. It maybe help‐
ful to restart your laptop if you have any trouble opening the service tool or ModelMaker soft‐
ware.
19. Set SW1 switches of the HVPS Control PCB as follows:
• SW1 ‐ 1 to Off (Enables User mode)
• SW1 ‐ 4 to Off (Enables normal software control of system)
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
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FMI 6 - D0154: CONT.
20. Turn the laser system on. Verify the new Display PCB software version by accessing the “Info”
button via the “Select Handpiece” screen.
21. The flash programming operation is complete. Relabel U17 to the current revision
22. Reinstall the three‐sided panel and top cover assembly.
23. Perform a system functional test and preventive maintenance (system certification).
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 1‐415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on the rework of the Xeo Display
PCB, in support of the Titan handpiece treatment indication LED. Not all Xeo displays will require
both phases of the rework. Before attempting the instruction set, examine the Display board for
evidence of treatment LED compatibility. The modification is to be performed on an “as needed”
basis.
IMPORTANT NOTE: This procedure only pertains to those systems with Xeo Display PCB software
version 3.2.0 or higher.
Type
Routine (next service call): ___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
CoolGlide Xeo systems with Display software at version 3.2.0 or higher
Materials Needed
Side cover access key
Pancon pin tool
Common handtools
Test Equipment Needed
75 ohm resistor (1 ea)
22 AWG wire (4”)
Modified wire harness (1 ea)
Standard Service Tool USB cable
Instructions
Phase One: Display PCB rework
1. Unplug the system from mains power, remove the three sided panel and Display assembly.
2. Remove the Display PCB from the display housing assembly. Relocate the PCB to an acceptable
work area following ESD safe handling guidelines.
3. Position the Display PCB component‐side down. Prepare your soldering iron.
4. Solder one end of a short length of 22 AWG wire to U5 pin 21 and the other end to J7 pin 4.
5. Solder one end of a 75 Ohm resistor to J4 pin 7 (+5_tip) and the other end to J7 pin 3. Before con‐
tinuing, examine your work for solder shorts or flux residue that would affect the performance of
the board. See Fig. 1 for detailed information on component placement.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-28 Confidential P/N D0117 REV. B
FMI 7 - 1033: CONT.
Fig. 1
6. Reposition the Display board component‐side up.
7. Locate IC U5. Carefully cut the trace between U5 pin 21 and RP1 pin 8. See Fig. 2 for trace loca‐
tion.
Fig. 2
Phase Two: Connector J7 rework
1. Locate the J7 wiring harness between the Display board and the “gold fish” connector.
2. Carefully slide the harness connector into the Pancon pin tool. Position one of the open slots of
the connector beneath the press of the pin tool. Insert the appropriate wire into the open slot and
operate the tool. See Figs. 3, 4 and 5 for details.
Fig. 3
Fig. 4
Fig. 5
3. Carefully route the wires through the ferrite enclosing the balance of the J3 harness. Push the red
and green pins into their respective mounting locations. After inserting the pins, perform a gen‐
tle pull‐test on the harness to ensure the pins are locked in place. See Fig. 6 for detailed informa‐
tion on wire routing and pin location.
Red to pin 12
Green to pin 13
J3 on console connector
Fig. 6
4. Reattach all display connectors and plug the system into mains power.
5. If available, connect a Titan handpiece. Turn the system on and wait for the completion of self‐
test.
6. Select Titan operating mode, set the operating parameters to low fluence and treatment duration,
then select “Ready”.
7. While wearing the appropriate eye protection, fire a test exposure and verify the blue LED illu‐
minates.
8. If the LED fails to illuminate, recheck the modifications to the display board and wiring harness.
If the rework looks accurate, but the LED won’t light, contact Cutera Technical Support for fur‐
ther instructions.
9. Reinstall the three‐sided panel and Display assembly.
10. Perform a system functional test and preventive maintenance (system certification).
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 1‐415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on the installation of FPROM5
software. FPROM5 software streamlines the Xeo Display PCB “flashing” process by eliminating the
task of manually setting the USB Serial Port configuration. This FMI assumes the technician has read
and implemented FMI #6‐D0154 Display Flash Update Instructions. As described in the previous
FMI, the flashing procedure is required when changes in software or the appearance of the user
interface is deemed necessary. The modification is to be performed on an “as needed” basis.
IMPORTANT NOTE: This procedure only pertains to those systems with Xeo Display PCB software
version 1.1.1 or higher.
Type
Routine (next service call): ___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
CoolGlide Xeo systems with Display software at version 1.1.1 or higher
Tools Needed
Service laptop computer
Test Equipment Needed
Standard USB cable service tool
USB to RS422 converter
FPROM5 software
Instructions
1. Remove remnants of earlier FPROM versions.
Left click on the Start button in the taskbar. Navigate to: Settings/Control Panel/Add or Remove
Programs. Examine the currently installed progams list. One at a time highlight and deinstall
any found “Display Flash Prom Programmer” files. Return to the windows desk‐top.
2. Secure a copy of the zip file “FP5.zip”.
3. Create a temporary folder on your desk‐top and extract the contents of the FP5.zip into it.
4. Close all unnecessary windows applications running in the background.
5. Open the temporary folder and execute the setup.exe file.
6. Select “OK” when presented with a choice in the Display Flash Prom programmer Setup screen.
See Fig. 1 for details.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-34 Confidential P/N D0117 REV. B
FMI 8: CONT.
Fig. 1
7. Click the button to allow the Flash Programmer to install into the default location. See Fig. 2 for
details.
8. Select continue to allow the Flash Programmer to the identified Xeo ServiceTools group. See Fig.
3 for details.
Fig. 3
9. Select OK to close the Flash Programmer installation setup. See Fig. 4 for details.
Fig. 4
10. Verify the USB Serial Port configuration.
Left click the Start icon in your taskbar. Navigate to the following location: Settings/Control‐
Panel/System/Hardware/Device Manager/Ports. Highlight the Ports icon. If the USB Serial Port is
designated anything other than COM5, continue to step #11. If the USB Serial Port is designated
COM5, the operation is complete.
11. Configure the USB Serial Port to (COM5) designation.
Right click USB Serial Port, then select Properties. Navigate to the following location: Port Set‐
tings/Advanced. Use the pull down menu to select COM5. Select ok to exit the set‐up and save
changes. From this point forward, the USB to RS422 converter will be assigned to COM5.
This Field Modification Instruction (FMI) is intended to provide a practical solution in the case of
excessive cooling fan noise. As “excessive” noise is a perceived condition, the following instructions
are to be performed at the request of the end‐user.
Type
Routine (next service call):___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
Xeo units manufactured before October, 2004
Materials Needed
Interconnect PCB at revision F or greater (7000082)
Standard handtools
Three‐sided cover access key
Test Equipment Needed
Digital volt meter
Instructions
1. Turn the system off, unplug from mains power and remove the three‐sided cover.
2. Inspect the Interface PCB for the proper revision of Fan PIC (U14).
The Fan PIC must be at revision 1.4 or higher to provide proper heat‐exchanger fan operation.
The Fan PIC is a 20 pin surface mounted component, so revision levels lower than 1.4 will
require an Interface PCB replacement. If required, replace the Interface PCB. Return the old
Interface PCB to Cutera for rework.
3. Verify the configuration of J1 (50/60 Hz selector) on the Interface PCB.
J1 is the 50/60Hz selector for mains voltage frequency and directly impacts the fan drive voltage.
J1 must be configured for 60Hz, regardless of the mains frequency. Proper adjustment of J1
allows the fan to operate quietly when in idle mode.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-38 Confidential P/N D0117 REV. B
FMI 9: CONT.
Fig. 1
4. Plug the system into main power and turn it on.
5. Check fan drive voltage and reconfigure TB3 of the Capacitor PCB if necessary.
Measure approximately 55 Vac across pins 1 and 2 of connector J3 on the Capacitor PCB when
the heat exchanger fan is at idle. The voltage will increase as a function of coolant temperature,
so this test must be performed at minimum rotational speed. Adjust the primary tap setting of
the iso‐transformer via TB3 on the Capacitor PCB to bring the voltage as close to 55 Vac as possi‐
ble. See Fig. 1 for details.
6. Reinstall the three‐sided cover and test fire the system.
Safely fire the Nd:YAG handpiece at 60j/cm2, 10ms, 2Hz @ 10mm spot size. At normal room tem‐
peratures and typical system efficiencies, the heat exchanger fan should ramp up and rotate at
high speed within 100 shots. If the system overheats, recheck the fan drive voltage at idle.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-39
FMI 9: CONT.
7. Perform a complete functional test of the system and all available delivery devices. Report com‐
pletion of the call to your service dispatcher.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
be faxed to Cutera at 1‐415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides a solution for E249 (Laser lamp failed to start)
and E367 (POST safety circuit test failed) caused by less than optimal wiring of the Dump PCB.
Under certain conditions electrical noise can be mistaken for lamp current flow at T2 during self test.
Of course, simultaneously lighting both lamps is considered an illegal operating condition. This
corrective action will include harness re‐routing information and the addition of a longer cable
assembly.
Type
Routine (next service call):___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
Xeo units manufactured before October, 2004
Materials Needed
Modified cable assembly (3000368)
Standard handtools
Three‐sided cover access key
Test Equipment Needed
Digital multi‐meter
Instructions
1. Turn the system off, disconnect the mains power and remove the three‐sided cover.
2. Remove the Display/Top cover assembly and position it carefully on its side. Secure the display
with a spring clamp.
3. Locate the Dump PCB. Remove the plastic protective shield and free the PCB from its stand‐off
mounts.
4. Configure the Dump PCB wiring to conform to Fig. 1.
NOTE: The red 22 “cable (3000368) will attach between A1 of the high voltage relay (top cover assy.)
and TB5 of the Capacitor PCB.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-41
FMI 10 - D0189: CONT.
Console ‐ Red
A1
Console ‐ Black
A2
T1
T
2
Dump PCB
TB5
Capacitor
PCB
Fig. 1
5. Use a digital multi‐meter to verify point to point continuity.
6. Carefully reassemble the Dump PCB to the Control board. Install the plastic protective shield.
7. Attach a Flash or Titan handpiece to the system. Start the unit and allow it to complete self‐test.
8. Turn the system off. Reinstall the top cover and three‐sided cover assemblies.
9. Start the unit. Perform a functional test of the system and all available delivery devices. Cycle the
system on/off many times to ensure the Nd:YAG and IPL handpiece lamps start correctly.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-42 Confidential P/N D0117 REV. B
FMI 11: TITAN HANDPIECE INSTALLATION INFORMATION 07 OCT 2004
Introduction
This Field Modification Instruction (FMI) provides information on the safe installation of the Titan
delivery system.
Preface
The quartz IR lamp within the Titan handpiece has very specific operating requirements. Under
certain conditions the HVPS can over‐drive and permanently damage the lamp. Such is the case
when a malfunction or disconnect occurs in the energy monitor circuitry. Before operating the Titan
handpiece at typical treatment levels, we need to insure proper operation of the servo energy
monitor.
Type
Routine (next service call):___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
Xeo system with 3.1.0 and 3.2.0 software
Materials Needed
Standard handtools
Three‐sided cover access key
Instructions
1. If so equipped, function test the Nd:YAG and flash handpieces in User mode. Address any prob‐
lems that may arise.
2. Install the Titan handpiece and start the system in service mode. Enter the service tool.
3. From the “Monitor” tab, adjust the Titan H/P Ohms slider to 1.4 Ohms and set the ExpLen(ms)
slider to 1000ms. DO NOT SAVE CHANGES. See Fig. 1 for details.
Fig. 1
4. Select Ready mode, then point the H/P in a safe direction.
5. Fire the Titan handpiece.
6. Examine the Energy(Main) and Energy(Safety) windows.
Two similar values should have appeared as a result of the exposure. If the values are greater
than 10% apart or either windows displays zero measured energy, stop and immediately contact
technical support. Otherwise continue.
7. Reset the Titan H/P Ohms slider to 10 and refrain from saving changes.
8. Restart the system in User mode and perform a functional test.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2445, Attn: FMI Completion.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-44 Confidential P/N D0117 REV. B
FMI 12 - 1036: E230 SOLUTION - ADD RESISTOR TO INTERCONNECT PCB 22 OCT 2004
Introduction
This Field Modification Instruction (FMI) provides a solution for E230 (Main detector accumulated
energy is less than 50% of the requested energy.) caused by unwanted current at the opto‐coupler
U19. Under certain conditions U19 may not operate as intended. This corrective action adds R61
(200K Ohm resistor) across U19‐4 and U19‐6 to bleed photocurrent.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:___
Units Affected
Interconnect PCBs < revision M (pn. 7000082)
Materials Needed
200K ohm 1/4W resistor (R61)
Soldering iron
Three‐sided cover access key
Instructions
1. Turn the system off, disconnect the mains power and remove the three‐sided cover.
2. Remove the display/top cover assembly and position it carefully on its side. Secure the display
with a spring clamp.
3. Remove the high voltage power supply and carefully lay it aside.
4. Observing ESD safe working habits, remove the Control PCB from the HVPS.
5. Remove the Interconnect PCB and place it near a prepared soldering iron.
6. Locate IC U19 on the Interconnect PCB.
If U19 is socketed, remove the IC and place it aside for later use. If it’s not socketed, be careful
when soldering to pins 4 and 6, as excessive heat can damage the chip.
7. Cut, form and solder the leads of R61 across U19‐4 and U19‐6. Insure the finished work conforms
to Fig. 1.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
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FMI 12 - 1036: CONT.
Fig. 1
8. Reinstall U19 (if previously removed), then reattach the Interconnect and Control PCBs
9. Reinstall the high voltage power supply into the system chassis.
10. Start the unit. Perform a functional test of the system and all available delivery devices. Cycle the
system on/off many times to ensure the Nd:YAG and/or IPL handpiece(s) operate correctly.
11. Reinstall the top and side cover assemblies.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides details on reworking the Display PCB, thereby
reducing the instances of error 384. Error 384 may occur intermittently, so it is necessary to perform
this rework on a “next call” basis.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:___
Units Affected
All CoolGlide Xeo systems
Parts Needed
499 ohm resistor (1x) available through Cutera Tech Support
681 ohm resistor (1x) available through Cutera Tech. Support
Materials Needed
Side cover access key
Common handtools
Soldering iron and associated soldering materials
Instructions
1. Disconnect the system from AC power. Remove the three‐sided cover and Display assembly.
Secure the top cover to the laser chassis using a spring clamp.
2. Remove the Display PCB from the top cover assembly.
The Display PCB has eleven electrical connections that must be located and detached. Once the
connections have been detached, turn your attention to the PCB mounting fasteners. A total of
four screws retain the PCB to the top cover assembly. Locate and remove these four screws. See
Fig. 1 for connector and fasteners location details.
Fig. 1
3. Following ESD safe handling methods, relocate the PCB to an acceptable work area.
4. Replace R58 with an improved resistor value.
Locate SMT resistor R58 near connector J9. Carefully desolder the old resistor and replace it with
a new component valued at 499 Ohms. Check the area adjacent to the rework site for solder
shorts, etc. See Fig. 2 for component location and installation details.
5. Install R160 across pins 2 and 3 of ISO5.
Locate ISO5 near the site of the R58 rework. Identify pins 2 and 3 of ISO5, then carefully solder a
681 Ohm resistor across the two pins. Check the area adjacent to resistor rework for solder
shorts, etc.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
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FMI 13 - 1127: CONT.
Fig. 2
6. Reinstall the Display PCB and perform a functional check of the system.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
The purpose of this Field Modification Instruction (FMI) is to provide information on the field
replacement of the Analog Resistive Touchscreen. In the spirit of reducing material usage and
associated cost we offer the FSE a display assembly repair option. In some cases, replacing the entire
display/top cover assembly will be more prudent.
Type
Routine (next service call):___
Mandatory (safety ‐ immediate):___
As Needed:_X_
Units Affected
All Xeo systems
Materials Needed
Dual‐sided foam adhesive 3’ ‐ pn. 1000229
Kapton tape 1/4” W x 2’ L ‐ pn. 1000293
Analog resistive touchscreen ‐ pn. 1000062
Single‐sided foam adhesive 3’ ‐ pn. 3000130
Test Equipment Needed
Applicable Service Tool software
Current revision Service Manual
Instructions
1. Detach the system from mains power, and then remove the 3‐sided cover.
2. Remove the Top Cover Assembly and relocate it to an ESD safe work area.
3. Remove the Display PCB, Liquid Crystal Display (LCD) and Resistive Touchscreen.
a. Carefully remove the Display PCB after detaching the connections indicated in Fig. 1.
There are eight connections and four Phillips fasteners (8‐32 x 1/4) that require removal.
Relocate the display board to an ESD safe space.
Fig. 1
b. Carefully remove the LCD Mounting Plate and LCD using Fig. 2 as a guide. There are four
Phillips fastners (8‐32 x 3/8) and two connections. Relocate the LCD to an ESD safe space.
Fig. 2
c. Remove and dispose of the defective touchscreen. Using a heat gun device to soften the
two‐sided adhesive tape will ease the touchscreen removal.
4. Re‐tape the display bezel and install the new resistive touchscreen.
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P/N D0117 REV. B Confidential 9-51
FMI 14 - D0103: CONT.
a. Using Figs. 3 and 4 as examples, carefully re‐tape the touchscreen bezel. Careful attention
to the application of the two‐sided foam tape is required to insure a leak‐proof seal and
reliable operation.
Fig. 3
Fig. 4
5. Apply a single layer of Kapton tape to the touchscreen edges to prevent shorting to the adjacent
metalized objects. See Fig. 5 for details on the tape placement.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-52 Confidential P/N D0117 REV. B
FMI 14 - D0103: CONT.
Fig. 5
6. Carefully center the touchscreen on the two‐sided adhesive foam tape of the display bezel. After
installation, clean the touchscreen with alcohol and air dry. Figs. 6 and 7.
Fig. 6
Fig. 7
7. If reusing the existing LCD, skip to step 8. If installing a new LCD, attach the LCD mounting
plate to the LCD.
a. Lay the LCD face down on a clean surface. Attach the mounting plate with four screws and
captive washers (4‐40 x 3/8) as indicated in Figs. 8 and 9.
Fig. 8
Fig. 9
8. If necessary, (re)apply four strips of single‐sided foam tape around the front of the LCD. See Fig.
10 for details.
Fig. 10
9. Install the LCD and LCD mounting plate into the top cover, as shown in Fig. 11. Use 8‐32 x 3/8
hardware.
Fig. 11
10. Reinstall the Display PCB (4x 8‐32 x 1/4), reattach the electrical connections and water lines.
11. Reinstall the Top Cover Assembly on the system chassis.
12. Access Service Mode to perform the touchscreen calibration. Section 3 of the Xeo Service Manual
provides detailed instructions on the calibration process.
13. Reinstall the side cover and then perform a complete functional test of the system.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
Introduction
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-56 Confidential P/N D0117 REV. B
FMI 15 - D0341: 1PSI PRESSURE SWITCH RETROFIT INSTRUCTIONS 13 DEC 2005
The purpose of this Field Modification Instruction (FMI) is to provide information on the field
replacement of the Water Pressure Switch. As the water pressure switch verifies the function of the
waterpump and associated cooling system, accurate pressure switch operation is critical. It is
believed that a 1psi trip (increased from .5 psi) and relocation of the pressure sample point will
provide improved reliability. This FMI will guide the reader through the replacement of the pressure
switch and relocation of the pressure sample point.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:___
Units Affected
All CoolGlide, Excel, Vantage and Xeo systems
Materials Needed
Instructions
1. Detach the system from mains power, and then remove the 3‐sided cover.
2. Remove the existing pressure switch (.5 psi) and plug (pn. 1000463) the remaining quick‐discon‐
nect fitting as shown in Fig. 1. Discard the old pressure switch.
Fig. 1
3. Install the new 1 psi pressure switch (pn. 1000463) as shown in Fig. 2. The electrical connections
aren’t polarized, so connect them in the most convenient manner.
Fig. 2
4. Carefully route the pressure switch tubing through the frame and up toward the general area of
the laser head. See Fig. 3 for routing details.
Fig. 3
5. For those systems with Nd:YAG handpieces, attach the new T‐fitting in‐line with the laser hand‐
piece. See Fig. 4 for details.
Fig. 4
6. For those systems not equipped with a laser handpiece (Xeo SA), remove the existing t‐fitting
and attach the provided tubing assembly. Fig. 5 provides an image of the tubing assembly for
non‐handpiece equipped systems.
Fig. 5
7. Attach the tubing assembly in‐line with the water filters, as shown in Fig. 6
Fig. 6
Fig. 7
9. After completing the cooling system modification, refer to FMI #12‐786 for detailed instruction
on pressure switch threshold adjustments.
10. Throughly function test the system with all available handpieces before replacing the side cover
and releasing the system for use.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
The purpose of this Field Modification Instruction (FMI) is to provide information on the field
retrofit of v3 Xeo systems to software revision level 3.7.0. Version 3.7.0 software is designed to
support the large spot Titan XL handpiece. In addition to the system software update, the Display’s
“TipTemp” IC will be replaced to minimize the occurances of E327. It is possible to simply upgrade
v3 Xeo systems to the new TipTemp configuration without replacing the system software.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:__
Units Affected
All v3 Xeo systems
Materials Needed
System Software (U5) revision 3.7.0 ‐ pn. 7000370
Display TipTemp (U5) revision 3.1.0 ‐ pn. 7000169
Test Equipment Needed
J‐Link Flash hardware
SREC Flash file ‐ version 3.7.0
Xilinx Flash hardware
JED Flash file ‐ version 1.1
Instructions
1. Start the Xeo system in service mode to access the ModelMaker program. Determine which oper‐
ational modes are enabled and make a note (or screenshot) for later use.
2. Turn the system off and disconnect from wall power.
3. Remove the Three‐Sided Cover and Display/Top Cover assembly.
Securely clamp the top cover to the laser frame.
4. Locate and verify the revision level of IC U3 (CPLD) on the Control PCB. Update the CPLD code
to version 1.1 if not already at this level.
5. Locate and replace existing IC U5 (System Software) on the Control PCB with newly released
revision 3.7.0.
6. Locate and replace IC U5 of the Display PCB with newly released revision 3.1.0.
7. Flash the Display PCB to version 3.7.0.
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9-62 Confidential P/N D0117 REV. B
FMI 16 - ECO 1552: CONT.
Move the new SREC file to the appropriate folder on your laptop’s harddrive. Connect the J‐Link
hardware to the system and flash the Display to 3.7.0.
8. Operate the system in service mode to access the ModelMaker program. Ensure the previously
available operating modes are enabled, along with any new operating modes which may have
been purchased prior to the 3.7.0 software retrofit.
9. Replace the Display assembly and Three‐Sided Cover.
10. Perform an complete functional check of the system, along with any available delivery devices.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
The purpose of this Field Modification Instruction (FMI) is to provide information on the field
retrofit of ferrite devices to the lamp leads of Xeo and Xeo SA systems. It was found that electrical
noise generated by the flashlamp leads can impact certain IGBT drivers and create inaccurate E213
and E364 conditions. Testing on several affected systems has proven the usefulness of the ferrite
addition to the lamp leads.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:__
Units Affected
All Xeo and Xeo SA systems
Materials Needed
2X ferrite clamp‐on assy. ‐ pn. 1000009
4X 4” cable tie ‐ pn. 780005495
Instructions
1. Turn the system off and unplug it from mains power.
2. Remove the three‐sided cover and place it carefully aside.
3. Remove the Display/Top Cover Assy. and secure it to the laser chassis with a padded spring
clamp.
4. Locate the two flashlamp leads at the “Xeo” top cover relay.
5. Install the clamp‐on ferrite to each lead of the top cover relay.
6. Utilize one cable tie to secure the two halves of the clamp‐on ferrite and another cable tie to pre‐
vent the ferrite from sliding down the flashlamp lead.
7. Repeat step 6 on the other flashlamp lead. See Fig. 1 for details on the ferrite attachment and
positioning, relative to the top cover relay.
Fig. 1
8. Replace the Display assembly and Three‐Sided Cover.
9. Perform a complete functional check of the system, along with all available delivery devices.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
Introduction
This Field Modification Instruction (FMI #16 ‐ ECO1751) provides information on the retrofitting of a
level sensor equipped water tank into existing Xeo and Xeo SA systems. The retrofit of a level sensor
equipped reservoir into Xeo and Xeo SA systems should be accomplished on a “next call” basis.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
P/N D0117 REV. B Confidential 9-65
FMI 18 - ECO 1751: WATER RESERVOIR LEVEL SENSOR RETROFIT INSTRUCTIONS01 FEB 2007
The decision to add a level sensor to the water tank was based on data collected about the
performance and reliability of the pressure switch present in every CoolGlide system ever
manufactured. While the current pressure switch is rugged, it fails to adequately detect low water
levels and can compromise system performance.
The level sensor we’ve chosen utilizes a floating hall‐effect circuit to detect water level in the
reservoir. The sensor position isn’t adjustable and works as a simple on/off switch. The level sensor is
connected in series to the existing water pressure switch. FSE’s and Technical Solutions Advisors
should be prepared for an increase in E322 reports. This is to be expected since the reservoir coolant
level isn’t allowed to dip more than 2 or 3 inches before activating the level sensor.
Type
Routine (next service call): _X_
Mandatory (safety ‐ immediate):___
As Needed: ___
Units Affected
All Xeo and Xeo SA systems
Materials Needed
Level switch kit ‐ 7000414 which includes one each of the following parts:
Level sensor assy. ‐ 7000413
Slim reservoir ‐ 3001155
Instructions
1. Disconnect the power cord and remove the three‐sided system cover.
2. Drain the coolant.
3. Disconnect the waterpump cable from the Interconnect PCB (J2) and separate it from the chassis
wire harness.
4. Remove the two water hoses from the top and one from the side of the old water reservoir.
5. Remove the water hose from the waterpump outlet.
6. Remove the six 8‐32x3/8” screws from the waterpump mounting plate and carefully remove the
assembly from the system chassis.
7. Unscrew the old reservoir from the waterpump. The old water tank is no longer needed.
8. Carefully hand‐tighten the level sensor assembly into the new reservoir. Don’t over‐tighten the
level sensor. See Fig. 1.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-66 Confidential P/N D0117 REV. B
FMI 18 - ECO 1751: CONT.
Fig. 1
9. Apply teflon tape to the plastic pump manifold then carefully hand‐tighten the new reservoir
onto the waterpump. Be conscientious of the reservoir orientation relative to the waterpump and
its position within the system chassis.
10. Slowly slide the modified waterpump assembly back into the chassis and loosely install the six 8‐
32 mounting screws.
11. Route the waterpump power cable through the chassis wire harness and up to the Interconnect
PCB.
12. Attach the three water hoses to the top and side of the reservoir.
13. Connect the output hose to the waterpump.
14. Connect the water level sensor.
The level sensor is connected in series with the existing pressure switch. This means you’ll have
to remove one of the spade connectors (either one) from the pressure switch and plug the level
switch connection in its place. The other spade connection of the level switch slips into the con‐
nector removed from the pressure switch.
Fig 2 - Wiring of the pressure switch. The red wires are from the level sensor.
15. The mounting holes of the waterpump mounting plate are slotted, so you can position the water‐
pump for minimum contact with the HVPS and heat exchanger fan before tightening the six
mounting screws.
16. Fill the cooling system with distilled or demineralized water.
17. Start the system and listen for excessive pump noise. If the pump is noisy or vibrates, turn the
system off and reposition the waterpump via the six mounting plate screws. Restart the system
and check that the noise is minimized.
18. Tie wrap all loose cable and reinstall the three‐sided cover. Noise and function test the unit
before leaving the site.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing the modification, and date of completion. The Service Report form is
to be faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
The purpose of this Field Modification Instruction (FMI) is to provide information on the field
retrofit of v3 Xeo systems to software revision level 3.8.2. Version 3.8.2 software adds the “Ready” tip
temperature of each of the three (A, B and C) treatment modes for ProWave and LimeLight
handpieces. The new software also defaults LimeLight handpieces to Snowflake cooling mode. No
other performance or reliability improvements are implemented in v3.8.2.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed:__
Units Affected
All v3 Xeo and Xeo SA systems
Materials Needed
System software (U5) v3.8.2 ‐ pn. 7000385 rC
Display Flash memory code v3.8.2 ‐ pn. 7000170 rM (available from Tech Support)
Test Equipment Needed
Version 3.8.1 Service Tool
Version 3.8.0 Modelmaker
Instructions
1. Remove the three‐sided chassis cover and display/top cover assembly.
2. Attach a laptop, start the system and access ModelMaker. Record the enabled functionality.
3. Locate and replace the existing IC U5 (System Software) on the Control PCB with newly released
revision 3.8.2.
4. Using the laptop and J‐Link flash utility, flash U17 of the Display PCB to revision 3.8.2.
5. Reconnect the laptop to the Control Board, access Modelmaker and configure the system for the
previously enabled functionality.
6. Operate the system in service mode and execute the Calibration Routine.
7. Operate the system in user mode and verify the accuracy of the calibration.
8. Replace the three‐sided cover and display/top cover.
9. Perform a complete functional check of the system, along with all available delivery devices.
Xeo / Xeo SA / Xeo Pearl Service Manual FIELD MODIFICATION INSTRUCTIONS
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FMI 19 - ECO 1681: CONT.
Main Control Board: 7000160
Ref Des. Part Number Check Sum Version
U5 7000385rC EB92 Main Code [v3.8.2]
U105 7000029rB BF25 Safety PLD [v2.0.0]
U101 7000027rB 993B Functional PLD [v2.0.0]
U2 700000170rB 1044 Watchdog [v1.6.1]
U3 7000025rB 0ED3 CPLD [v1.1]
U13 700000171rA 22CF MUX [v1.0.0]
Interconnect Board: 7000082
U14 700030175rD 826F Fan Control [v1.40]
U15 700020175rA 27A4 Soft Start [v1.0.1]
Display Board: 7000273
U5 7000169rB 5C6B Tip Control PIC [v3.1.0]
U17 7000170rM D5AA Flash Memory [v3.8.2]
U14 7000118rA CC07 Display CPLD [1.0.0]
Fig 1. System Software Checklist for Version 3.8.2
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on the release and field retrofit of
version 4.0.1 software into existing Xeo Navigation systems. Version 4.0.1 software fixes many of the
bugs reported in version 4.0.0 software. A list of the changes are presented at the end of this FMI. No
other performance or reliability improvements are implemented in v4.0.1.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed: __
Units Affected
All Xeo and Xeo SA systems with v4.0.0 software
Materials Needed
System software (U5 Control Board) v4.0.1 ‐ pn. 7000401
Display Flash memory (U19 Display Board) v4.0.1
HPARM Flash (U5 Display Board) v4.0.1
Test Equipment Needed
Version 4.0.1 Service Tool
Version 4.0.0 Modelmaker
J‐Link programmer / 14‐20 adapter, 20‐20 cable / Mini JTAG adapter
Instructions
Replace system software on control board
1. Locate and remove software version 4.0.0 from U5 on the control board. Don’t discard the IC
until after the upgrade is successfully completed.
2. Carefully install the new revision 4.0.1 IC into location U5.
Program the display board’s flash memory (U19)
1. Locate the microswitch SW2 on the display board and configure it as follows:
SW2‐1 to On (switch positioned right = JTAG)
SW2‐2 to OFF (switch positioned left = Flash Unprotected)
SW2‐3 to ON (switch positioned right = Wait for Debugger)
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FMI 20 - ECO 1801: CONT.
SW2‐4 thru 8 to OFF (switches positioned left = 128Mb installed)
2. Plug the J‐Link programmer into the display board’s J9 (SOC JTAG) connector. Verify the USB
cable is connected to the laptop computer.
3. Power on the Xeo system.
4. Double‐click the desktop icon for the correct program (J‐Flash ARM V3.62a).
5. Verify the correct Flash Memory is displayed in the project window. If the Project window does
not look like the following image:
a. Open the project by selecting File > Open Project.
b. Navigate to the project file “7000373_U19_V362.jflash”.
a. Go to Options > Project Settings.
b. Select the Flash tab.
c. Click on Select Flash Device.
c. Select the correct device: LH28F128BFHED‐NUI for U19 on the 7000373 Display board.
d. Select Target > Erase Chip.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-74 Confidential P/N D0117 REV. B
FMI 20 - ECO 1801: CONT.
7. Select File > Open: Browse to the appropriate object file. C:\Programming‐
data\Xeo\Flash\UDisplay_401_4825CAF3.mot
8. Click Open and you should see the following page.
9. Select Target > Program and Verify.
10. Return the system to normal configuration after a successful flash.
SW2‐1 to OFF (Left = NORM)
SW2‐2 to ON (Right = Protect)
SW2‐3 thru 8 to OFF (Left = NORM)
12. Label U19 with the appropriate revision label.
Program display board’s handpiece microcontroller (U5)
1. Locate the microswitch SW3 on the display board and configure it as follows:
SW3‐1 to ON (Right = JTAG)
SW3‐2 to OFF
2. Attach the mini‐JTAG adapter to the J‐Link programmer.
3. Plug the mini‐JTAG adapter into the display board’s J13 connector. Verify the USB cable is
attached to the laptop computer.
4. Turn the Solera on.
5. Double‐click the J‐Flash ARM V3.62a icon to start the flash program.
6. You will see the following window. If there is an open data file, proceed to close it.
7. Verify the identified MCU is Philips LPC2136.
If the Project window does not look like the following image, then open the project by selecting
File > Open Project.
Navigate to the U5 project file (NUI Display U5.jflash) and open it.
8. Select Target > Erase Chip.
9. Browse to the appropriate “mot” file (HPArm_401_741BA2E5.mot), highlight it and select Open.
10. Select Target > Program & Verify.
11. Close all open programs and turn the system power off.
SW3‐1 to OFF
SW3‐2 to OFF
13. Label U5 with the appropriate revision label.
14. Open Modelmaker and configure the unit for its appropriate functionality.
15. Function test the unit and all the available delivery deivces.
Change Note for Revision 4.0.1 Software
Undocking the laser HP while delivering a Titan pulse will correctly terminate
the exposure tone at the end of the post cool time.
Added a button to NUI service screen to reset the Treatment Guideline memories
to their default values
Added a button to NUI service screen to reset the laser shot counters
The end of the Ready Wait indicator delay (spinning Ready button) will now
correctly play the Ready tone (used when changes to Fluence in Ready mode
require an adjustment of the B+ voltage that takes more than 300 ms.)
The TipTempCorrection values for the laser and all goldfish HPs now work
correctly
Added a bad beep and reject the button press if the user tries to select a
Treatment Guideline for a laser application that is not enabled
Added the display CRC (checksum) values to the NUI service screen
Error codes 270, 300 and 371 are delayed up to 4 seconds to prevent these errors
from appearing on the display at power off.
Fixed a bug which caused the Treatment Guidelines button to crash, and the
NUITool/ModelMaker programs to not work when the system was ModelMade
to a NUI Coolglide.
Fixed bug with Standby Idle timer causing the system to go into Standby with
no error code, if the system was fired but no buttons were pushed for 3 minutes
If h i d ih h l HP i i lid i
If the system is powered on with the laser HP spotsize set to an invalid spotsize
(for example: 10 mm with no Hair Removal enabled), the system will now
correctly enable the Ready button when the spotsize is changed to a valid setting.
The NUI Coolglide Info screen now correctly displays the laser HP shot data
The extra 270 error in the NUI error list has been removed.
The footswitch recognition software has been changed to duplicate the previous
(non‐Navigation Xeo) behavior.
Removed the software imposed shot limits on all goldfish handpieces, except
Titans
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
This Field Modification Instruction (FMI) provides information on the release and field retrofit of
version 4.0.3 software into existing Xeo Navigation systems. Version 4.0.3 software fixes a bug in
version 4.0.1 that generates an unwanted tone on footswitch activation. No other performance or
reliability improvements are implemented in v4.0.3.
Please note that (U5) version 4.0.3 software is compatible with all display board and control board
flash configurations supporting version 4.0.1. In short, this means upgrading a version 4.0.1 system
to v4.0.3 is as simple as swapping U5 on the control board.
Type
Routine (next service call):_X_
Mandatory (safety ‐ immediate):___
As Needed: __
Units Affected
All Xeo and Xeo SA systems with v4.0.1 software
Materials Needed
System software (U5 Control Board) v4.0.3 ‐ pn. 7000401rC
Test Equipment Needed
Version 4.0.1 Service Tool
Version 4.0.0 Modelmaker
Instructions
1. Replace the system software on the control board, as follows:
a. Locate and remove software version 4.0.1 from U5 on the control board. Don’t discard the
IC until after the upgrade is successfully completed.
b. Carefully install the new revision 4.0.3 IC into location U5.
2. Verify the Modelmaker status and the calibration accuracy.
3. Perform a functional test of the system with all the available delivery devices.
The Service Engineer must document on the Service Report form (984005847) upon successful
completion of the Field Modification Instructions. Include the system serial number, FMI number,
name of the person performing modification and date of completion. The Service Report form is to
faxed to Cutera at 415‐330‐2444, Attn: FMI Completion.
FIELD MODIFICATION INSTRUCTIONS Xeo / Xeo SA / Xeo Pearl Service Manual
9-80 Confidential P/N D0117 REV. B
FMI 21 - ECO 1827: CONT.
This section includes a complete set of schematic diagrams for the Xeo, Xeo SA, and Xeo Pearl laser
systems, as produced at the release of this manual, as well as selected drawings.