Lesson 1 Noise - anything that interferes communication

What is Communication?  External Noise- sight, sounds and other

stimuli
- Is a human act of sending (verbal or
 Internal Noise – thoughts and feelings
nonverbal: online or offline) and
 Semantic Noice – unintended meaning
receiving of messages where
aroused by certain symbols which affect
interpretations are normally
comprehension
constructed in the process.
Feedback – responses to message
The Communication Process
Lesson 2

Levels of Communication

Context – The setting which communication

occurs (physical, social, historical, cultural or
psychological).

Elements of Communication
Lesson 3
Participants
Principles of Communication
Sender Reciever
COMMUNICATION IS PURPOSIVE
from whom To whom
No matter how trivial or significant the purpose
of communication may be, but the important
things is if the communications purposed was
Message – It is encoded and decoded
delivered, then it can be considered as
information in a communication process.
successful.
Message should include FIVE C’s:
COMMUNICATION IS CONTINUOUS
Courtesy
Communication is nonstop, even silence
Clarity delivers message. Even non- verbal behavior
represents reactions to your surroundings and
Conciseness
to those around you (Verdeber, 1999). So it is
Concreteness important to be conscious to the nonverbal
behavioral we usually sends.
Completeness

Channel – route traveled by the message and

the means of transportation
COMMUNICATION MESSAGE VARY IN 3. WE COMMUNICATE TO FULFILL
CONSCIOUS ENCODING SOCIAL OBLIGATIONS
We greet people, talk and communicate
Communication may occur spontaneously
with them in order to meet our social
(without much thought), it could be also based
obligations
on learned script, or it could be constructed
4. WE COMMUNICATE TO DEVELOP
based on the understanding of a situation.
RELATIONSHIPS
Through communication, we develop
relationships with other people. We can
COMMUNICATION IS RELATIONAL also deepen and maintain these
Communication plays a vital role in building, relationship through communication.
enhancing, dissolving, and negotiating 5. WE COMMUNICATE TO EXCHANGE
relationships. COMMUNICATIONS
Some information we get through
reading, observations, and media and
COMMUNICATION HAS ETHICAL through communicating with others.
IMPLICATIONS 6. WE COMMUNICATE TO INFLUENCE
We must always observe ethical standards OTHERS
while communicating, since we cannot avoid We use communication in encouraging
making choices while communicating that might & persuading others towards something
have ethical implications like motivating a friend to study for an
exam.

What is ETHICS? What is ETHICS IN

COMMUNICATION IS LEARNED
COMMUNICATION ?
Communicating well is a learned skill. Simply
talking is not communicating, nit involves active Ethics in communicating is the
listening, processing thoughts and opinions, and judgments we make based on how
then speaking. This can be acquired with appropriate our statements, behaviors,
practice. and actions are in a particular situation.

"a speaker who uses language that

FUNCTIONS OF COMMUNICATION degrades or injures human personalities
by exaggeration, pseudo truths, twisting
1. WE COMMUNICATE TO MEET NEEDS. of words, and name-calling’s clearly
"A species' survival depends critically acting unethically" (BERKO, 1995)
upon its ability to communicate
effectively, & the quality of its social life Ethical Communicator should follow:
is determined in large measure by how 1. Speaks with sincerity
& what it can communicate." (Krauss, 2. Does not knowingly expose an
2002 c in Lucas, 2017 audience to falsehood or half-truth
2. WE COMMUNICATE TO ENHANCE OR that may cause significant harm.
MAINTAIN OUR SENSE OF SELF. 3. Does not premeditatedly alter
Because we communicate, we learn truths
who we are and what we can do.
4. Presents the truth as he/she
understands it.
5. Raises the listener’s level of
expertise by supplying the
necessary facts.
6. Employs message that is free from
mental as well as physical coercion.
7. Does not invent or fabricate
information.
8. Give credit to the source of
information.

In ethical communication, you get

your ideas to listeners without
violating their rights, without
misinterpretation, and without
misleading them.