TS 08199-xD-GB-2
TS 08199-xD-GB-2
TS 08199-xD-GB-2
Troubleshooting Manual
HYDRAULIC
MINING PC4000-6
SHOVEL
SERIAL NUMBER 08199 and up
This material is property of Komatsu Mining Germany GmbH and is not to be reproduced, used, or
disclosed except in accordance with the written authorization of Komatsu Mining Germany GmbH.
It is our policy to improve our products whenever it is possible and practical to do so. We reserve
the right to make changes or add improvements at any time without incurring any obligation to
install such changes on products sold previously.
Due to this continuous program of research and development, periodic revisions may be made to
this publication. It is recommended that the customer contact their distributor for information on the
latest revision.
TABLE OF CONTENTS
G00013 - Slew ring gear lubr. system grease level too low ............................................................. 7-18
Wiring Diagram (62B108 & 62B109) for trouble codes G00012 & G00013................................. 7-22
Wiring Diagram (junction box) for trouble codes G00012 & G00013........................................... 7-23
G00108 - Trouble slew parking brake control Output to 56K250a ................................................ 7-107
G00110 - Trouble slew parking brake control Output to 56K250b ................................................ 7-107
View onto the CoDeSys HMI Visualization screen for trouble code G00108 ............................ 7-109
Wiring Diagram (56K250a & 56K250b) for trouble code G00108.............................................. 7-110
G00114 - Trouble travel parking brake control Output to 56K251b .............................................. 7-112
G00116 - Trouble slew hydraulic brake control Output to 56K252a ............................................. 7-114
G00118 - Trouble slew hydraulic brake control Output to 56K252b ............................................. 7-114
G00170 - Trouble leak oil filter hydraulic oil tank ........................................................................... 7-155
G00218 - Switch off all motors for running transfer pump ............................................................ 7-182
SEL001 - Engine does not start (engine does not rotate) .................................................................. 8-2
Wiring Diagram 1 (engine start) for trouble code SEL001 ............................................................. 8-4
Wiring Diagram 2 (engine start) for trouble code SEL001 ............................................................. 8-6
SHY001 - All the work equipment shows lack of power or slow movement
(especially the "boom up" function) ........................................................................................ 8-28
SHY002 - Engine speed sharply drops or engine stalls too much.................................................. 8-30
SHY016 - The hydraulic driven grease pump does not move ......................................................... 8-51
SME002 - Abnormal noise around the PTO / hydraulic pumps ....................................................... 8-59
SME006 - There is a big abnormal noise when moving/stopping swing ........................................ 8-65
SME009 - Abnormal noise coming from the work equipment (lack of grease).............................. 8-70
SAD003 - Air conditioning system defective (pipes and hoses full of moisture) .......................... 8-79
1 SAFETY
TS 08199-xD-GB-2 PC4000-6 1 -1
SAFETY INFORMATION SAFETY
To identify important safety messages in the manual and on the machine labels, the following signal
words are used.
The "Safety Alert Symbol" identifies important safety messages on machines, in manuals, and elsewhere. When
you see this symbol, be alert to the risk of personal injury or death. Follow the instructions in the safety message.
DANGER
This signal word indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
This signal word indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
This signal word indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
NOTICE
This signal word is used to alert you to information that must be followed to avoid damage to the machine.
This precaution is given where the machine may be damaged or the service life reduced if the precaution
is not followed.
1 -2 PC4000-6 TS 08199-xD-GB-2
SAFETY OVERVIEW
1.2 OVERVIEW
The appropriate safety information for specific working modes on the excavator can be found in the following:
TS 08199-xD-GB-2 PC4000-6 1 -3
SOUND PRESSURE LEVEL IN THE OPERATOR’S CAB SAFETY
The sound pressure level in the operator’s cab is measured according to ISO 6396 (Dynamic test method).
The sound pressure value is also shown on the decal attached to the wall inside the operator’s cab, see Fig. 1-1.
1 -4 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
WARNING
WHEN MISUSED, THESE MACHINES ARE DANGEROUS.
Mistakes in operation, inspection, or maintenance may result in personal injury or death.
Before carrying out operation, inspection, or maintenance, always read this manual and the safety labels
on the machine carefully and obey the warnings.
TS 08199-xD-GB-2 PC4000-6 1 -5
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
1 -6 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
Fig. 1-4
Do not bring any flame or fire close to flammable substances such as fuel, oil, antifreeze, or window washer fluid.
There is a danger they may catch fire. To prevent fire, always observe the following:
NOTICE: Before carrying out grinding or welding work on the machine, remove any flammable materials.
TS 08199-xD-GB-2 PC4000-6 1 -7
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
Fig. 1-6
Fig. 1-7
1 -8 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
1.4.5.1 USE HANDRAILS AND STEPS WHEN GETTING ON OR OFF THE MACHINE
To prevent personal injury caused by slipping or falling off the machine, always do as follows.
– Always use the handrails and steps when getting on or off the
machine.
– To ensure safety, always face the machine and maintain
three-point contact (both feet and one hand, or both hands
and one foot - see Fig. 1-8). with the handrails and steps to
ensure that you support yourself.
– When walking around the machine, where possible, move
only in areas that have non-slip padded walkways and non-
slip gratings. Extra care is to be taken when moving around
outside of these areas.
– Before getting on or off the machine, check the handrails and
steps. If there is any oil, grease, or mud on the handrails or
steps, wipe it off immediately. Always keep these parts clean. Fig. 1-8
Repair any damage and tighten any loose bolts.
TS 08199-xD-GB-2 PC4000-6 1 -9
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
Fig. 1-9
Fig. 1-10
1 - 10 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
Fig. 1-11
Fig. 1-12
Use an ethyl alcohol based washer liquid. Methyl alcohol based liquid may irritate your eyes, so do not use it.
If the cab glass on the work equipment side is broken, there is a hazard that the intruding objects may contact the
operator's body directly. Stop operation immediately and replace the glass.
TS 08199-xD-GB-2 PC4000-6 1 - 11
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
Fig. 1-14
1 - 12 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
Fig. 1-15
TS 08199-xD-GB-2 PC4000-6 1 - 13
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
WARNING
THE AREA AROUND THE EXCAVATOR DURING OPERATION IS EXTREMELY DANGER-
OUS!
Death and serious injury can occur. Make sure the job site is organized in such a way, that the safety of
man and equipment is always ensured.
Fig. 1-15 shows an example of general blind areas of large Komatsu hydraulic mining shovels.
The grey shaded areas (A) show the areas where the view is blocked when the operator is sitting in the operator’s
seat, and the shovel is equipped with standard mirrors. The boundary line (B) shows the distance of 1 meter from
outside surface of the shovel. Please be fully aware that there are places that can not seen when operating the
machine.
REMARKS: The blind areas (A) differ depending on the machine type, attachment and position of attachment.
The International Standard ISO 5006 defines criteria for Operator’s visibility. This standard is not met
and does not apply to large hydraulic mining shovels.
The camera system can be installed ex works and can also be retrofitted in the field. If you need more information,
please contact your local Komatsu distributor.
– If the visibility cannot be sufficiently assured, position a flagman if necessary. The operator should pay careful
attention to the signs and follow the instructions of the flagman.
– The signals should be given only by one flagman.
– When working in dark places, turn on the working lamps and front lamps of the machine, and if necessary, set
up additional lighting in the area.
– Stop operations if there is poor visibility, such as in fog, snow, rain, or sand storms.
– Check the mirrors on the machine before starting operations every day. Clean off any dirt and adjust the view
to ensure good visibility.
– In areas where it is impossible to confirm the area around the machine and observation cameras have been
set up, clean off any dirt from the lens and make sure that the cameras give a clear view of the working area of
the machine.
1 - 14 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
DANGER
HIGH VOLTAGE!
Do not travel or operate the machine near electric cables
(Fig. 1-17). There is a hazard of electric shock, which may
cause serious injury or property damage. Even going close
to high-voltage cables can cause an electric shock, which
may cause serious burns or even death.
Fig. 1-17
TS 08199-xD-GB-2 PC4000-6 1 - 15
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
WARNING
RISK OF EXPOLSION AND FIRE!
Welding, flame-cutting and grinding work on the machine increases the risk of explosion and fire which
may result in serious injury or death.
All relevent safety measures must be followed and only under expressly obtained authorization.
Special care must be taken before welding, flame-cutting and grinding operations are carried out on the
counterweight. The filling of the counterweight chambers can create explosive gases which will accumu-
late in the chambers of the counterweight.
These gases must be expelled before welding, flame-cutting and grinding operations are carried out on
the counterweight.
Follow the instructions given in PARTS & SERVICE NEWS No. AH04518 for expelling the gases from the
counterweight chambers. (See Volume 2 binder)
1 - 16 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
WARNING
RISK OF EXPLOSION!
Substances and objects igniting can lead to fire or explosion resulting in serious injury or death.
Before carrying out welding, flame-cutting and grinding operations, clean the machine and its surround-
ings from dust and other inflammable substances and make sure that the premises are adequately venti-
lated as there is a risk of explosion.
WARNING
POISONOUS FUMES!
Unventilated areas where poisonous fumes can accumulate can kill.
Always ensure adequate ventilation.
Fig. 1-18
TS 08199-xD-GB-2 PC4000-6 1 - 17
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
Fig. 1-19
1 - 18 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
– Do not let any person on the machine other than the operator and the operator's assistant (1 person). For
demonstration purposes or during training, more than two people can be present in the operator’s cabin at the
same time. All personnel within the cabin at such times must secure good hand-holds and be aware of sudden
movements. All appropriate relevant safety measures are to be observed.
1.4.11 OPERATION
When carrying out the checks, move the machine to a wide area where there are no obstructions, and operate
slowly. Do not allow anyone near the machine.
TS 08199-xD-GB-2 PC4000-6 1 - 19
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
Fig. 1-21
Fig. 1-22
Fig. 1-23
NOTE! Always be sure to carry out the above precautions even when the machine is equipped with mirrors
or camera systems.
1 - 20 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
Fig. 1-24
Fig. 1-25
TS 08199-xD-GB-2 PC4000-6 1 - 21
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
– Keep the work equipment 100 - 150 cm (39 - 59 in) above the
ground surface so that the work equipment can be lowered to
the ground immediately to stop the machine in emergencies
(Fig. 1-26).
– When travel up slopes, set the operator's cab facing uphill,
when travel down slopes, set the operator's cab facing down-
hill. Always be aware and informed about the firmness and
bearing capacity of the ground under the machine when trav-
elling. Cavaties and underground mines may cause the
ground beneath the excavator to collapse.
Fig. 1-26
Fig. 1-27
Fig. 1-28
1 - 22 PC4000-6 TS 08199-xD-GB-2
SAFETY GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR
Fig. 1-29
Fig. 1-30
Fig. 1-31
TS 08199-xD-GB-2 PC4000-6 1 - 23
GENERAL PRECAUTIONS COMMON TO OPERATION ON THE EXCAVATOR SAFETY
1.4.11.9 TRANSPORTATION
This machine must be disassembled for transportation. When transporting the machine, please consult your
Komatsu distributor.
Use only appropriate means of transport and lifting gear of adequate capacity.
The recommissioning procedure must be strictly in accordance with the General Assembly Procedure Manual.
1 - 24 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
TS 08199-xD-GB-2 PC4000-6 1 - 25
PRECAUTION FOR MAINTENANCE SAFETY
– Always use safety devices to block hydraulic cylinders. Never rely on the machine hydraulic system to hold
when working on the loader attachment. A hydraulic line or cylinder could fail or someone could accidently
strike the control levers causing the loader to fall.
– Relieve all pressure in the hydraulic system before servicing the hydraulic system.For information on relieving
the pressure in the hydraulic system, refer to chapter ’Relieving The Pressure In The Hydraulic System’ in the
’Operation’ part of this manual.
– Oily cloth and inflammable material must be removed from the machine. Clean the excavator before starting
maintenance work.
– Switch-off battery main switch and remove key, before working on the electrical system.
– Wear safety clothing, goggles, respirator and other safety devices, whenever working conditions make this
necessary. Observe the local safety rules.
– Never allow unauthorized persons access to the machine during lubrication and maintenance work.
– After servicing, remove oily cloth, inflammable material and all tools from the machine.
– Clean the Excavator with a steam jet, especially after servicing the hydraulic system and fuel system.
WARNING
BEWARE OF STEAM!
Hot steam can cause serious personal injury. When using a steam cleaner, wear safety glasses and pro-
tective clothing.
– For cleaning the Excavator and its components use only fresh water with a salt content of less than 0.05%.
– DO NOT use steam jet, high pressure cleaning device or strong water jet for cleaning headlights, solenoid
valves, sensors, cable connections and bearings.
– Be sure to reinstall safety devices, guards or shields after adjusting and/or servicing the machine.
1 - 26 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
Fig. 1-34
Fig. 1-35
TS 08199-xD-GB-2 PC4000-6 1 - 27
PRECAUTION FOR MAINTENANCE SAFETY
Fig. 1-36
Fig. 1-37
Fig. 1-38
1 - 28 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
CAUTION
HAZARD OF ACCIDENTS!
If the work place is not kept clean and tidy, there is the danger that you will trip, slip, or fall over and injure
yourself.
Observe the following points.
– Do not leave hammers or other tools lying around in the work place. Wipe up all grease, oil, or other sub-
stances that will cause you to slip. Always keep the work place clean and tidy to enable you to carry out oper-
ations safely.
– Never drop or insert tools or other objects into the fan or fan belt. Parts may break or be sent flying
TS 08199-xD-GB-2 PC4000-6 1 - 29
PRECAUTION FOR MAINTENANCE SAFETY
Fig. 1-40
1 - 30 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
Fig. 1-41
1.5.1.9 NOISE
When carrying out maintenance of the engine and you are exposed to noise for long periods of time, wear ear cov-
ers or ear plugs while working. If the noise from the machine is too loud, it may cause temporary or permanent
hearing problems.
Fig. 1-42
TS 08199-xD-GB-2 PC4000-6 1 - 31
PRECAUTION FOR MAINTENANCE SAFETY
– Use only tools suited to the task and be sure to use the tools
correctly. Using damaged, low quality, faulty, makeshift tools
or improper use of the tools could cause serious personal
injury.
Fig. 1-43
1.5.1.12 ACCUMULATOR
Refer to Fig. 1-44:
1.5.1.13 PERSONNEL
Only authorized personnel can service and repair the machine. Do not allow unauthorized personnel into the area.
If necessary, employ an observer.
1 - 32 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
WARNING
RISK OF EXPOLSION AND FIRE!
Welding, flame-cutting and grinding work on the machine increases the risk of explosion and fire which
may result in serious injury or death.
All relevent safety measures must be followed and only under expressly obtained authorization.
Welding operations must always be carried out by a qualified welder and in a place equipped with proper equip-
ment. There is a hazard of gas, fire, or electrocution when carrying out welding, so never allow any unqualified
personnel to carry out welding.
WARNING
RISK OF EXPLOSION AND FIRE!
Battery electrolyte contains sulphuric acid, and batteries generate flammable hydrogen gas, which may
explode. Wrong handling can lead to serious injury or fire. For this reason, always observe the following
precautions.
Fig. 1-45
Fig. 1-46
TS 08199-xD-GB-2 PC4000-6 1 - 33
PRECAUTION FOR MAINTENANCE SAFETY
– Do not let tools or other metal objects make any contact between the battery terminals. Do not leave tools or
other metal objects lying around near the battery.
– When disconnecting the battery terminals, wait for approx. one minute after activating the engine STOP switch
and be sure to disconnect the grounding terminal
(negative (-) terminal) first. Conversely, when connecting them, begin with the positive (+) terminal and then
the grounding (-) terminal. Make sure that all the terminals are connected securely.
– Attach the battery terminal securely.
– Flammable hydrogen gas is generated when the battery is charged, so remove the battery from the chassis,
take it to a well-ventilated place, and remove the battery caps before charging it.
– Tighten the battery caps securely.
– Install the battery securely to the determined place.
WARNING
FLUID UNDER HIGH PRESSURE!
The hydraulic system is always under internal pressure and can lead to serious injury when leaking.
When inspecting or replacing piping or hoses, always check that the pressure in the hydraulic circuit has
been released.
High pressure is generated inside the engine fuel piping when the engine is running. When carrying out inspection
or maintenance of the fuel piping system, wait for at least 30 seconds after stopping the engine to let the internal
pressure go down before starting inspection or maintenance.
1 - 34 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
NOTICE
The maximum permissible storage time of hydraulic hoses must be observed.
– This storage period is part of the usable lifetime and must be considered when installing a new hose line. If, for
example, a hose line with a one year storage time is to be installed, the remaining service life of the hose line
must be considered. All hose lines are marked with the date of production.
– Hose lines considered as Safety Critical Parts have to be replaced earlier. Refer to the chapter "Lubrication
and Maintenance Schedule" in the MAINTENANCE section of the Operation and Maintenance Manual for fur-
ther information.
All hydraulic hoses of the Shovel have to be replaced when their service life has expired, even if there is no visible
damage. Refer to the chapter "Lubrication and Maintenance Schedule" in the MAINTENANCE section of the
Operation and Maintenance Manual for further information.
NOTICE
Repairs on hydraulic hoses are not allowed. Use ONLY GENUINE Komatsu Mining Germany replacement
hose lines.
WARNING
FLUID UNDER HIGH PRESSURE!
The hydraulic system is always under internal pressure and can lead to serious injury when leaking.
When inspecting or replacing piping or hoses, always check that the pressure in the hydraulic circuit has
been released.
Inspect all hoses, hose lines and fittings carefully during the course of the daily walk-around inspection. Check for
leaks and damages. Beware of pinhole leakages. Replace damaged parts without delay.
TS 08199-xD-GB-2 PC4000-6 1 - 35
PRECAUTION FOR MAINTENANCE SAFETY
Some examples of faults on hydraulic hoses requiring replacement of the concerned part:
With these parts, the material changes as time passes, or they easily wear or deteriorate. However, it is difficult to
judge the condition of the parts simply by periodic maintenance, so they should always be replaced after a fixed
time has passed, regardless of their condition. This is necessary to ensure that they always maintain their function
completely. However, if these parts show any abnormality before the replacement interval has passed, they should
be repaired or replaced immediately.
If the hose clamps show any deterioration, such as deformation or cracking, replace the clamps at the same time
as the hoses.
When replacing the hoses, always replace the O-rings, gaskets, and other such parts at the same time.
DANGER
HIGH VOLTAGE!
High voltage appliances cause serious injury or death.
Authorized staff only.
– When the engine is running and immediately after it is stopped, high voltage is generated inside the engine
controller and the engine injector.
– The headlights also operates using high voltage. Never perform maintenance on the headlights.
– If it is necessary to touch the inside of the controller or the engine injector portion, or the headlight electrics
please contact your Komatsu distributor.
– The cab base contains high voltage electrical appliances. Access to the cab base for authorized service staff
only.
WARNING
AIR CONDITIONING REFRIGERANT IS HARMFUL!
If air conditioner refrigerant gets into your eyes, it may cause blindness; if it touches your skin, it may
cause frostbite.
Never touch refrigerant.
1 - 36 PC4000-6 TS 08199-xD-GB-2
SAFETY PRECAUTION FOR MAINTENANCE
WARNING
COMPRESSED AIR IS HAZARDOUS!
When carrying out cleaning with compressed air, there is a hazard of serious injury caused by flying parti-
cles.
Wear protective clothing.
– When using compressed air to clean elements or the radiator, always wear safety glasses, dust mask, gloves,
and other protective equipment.
– Never drop or insert tools or other objects into the fan or fan belt. Parts may break or be sent flying.
TS 08199-xD-GB-2 PC4000-6 1 - 37
ADDITIONAL SAFETY INFORMATION FOR TROUBLESHOOTING AND ADJUSTMENTS SAFETY
– Do not use your hands during inspection or move in the vicinity of the hydraulic system’s piping or tubing when
the engine is running before checking for leaks, as hydraulic fluid escaping under pressure can cause serious
injuries.
– Additional to the general personal protective clothing as described on page 1-6, full face protection and pene-
tration resistant clothing and gloves must be worn.
– Troubleshooting and adjustments may only be performed by personnel trained by Komatsu Mining Germany in
safe and correct hydraulic handling procedures.
– Before troubleshooting or adjustments, the inspection of areas of potential dangers for damages, leaks or
loose connections on the pressure lines and hydraulic components must be carried out visually only when the
engine is shutdown and when there is no hydraulic pressure in the system.
– When the machine is running, the areas of potential danger can only be entered when no leakages or other
irregularities have been noticed when the high pressure oil circulation has been brought up to maximum pres-
sure from a safe distance (operator’s cab, machinery house roof, ladder platform).
– Only trained personnel who are aware of all dangers are allowed to work on the hydraulic system
– Visually inspect all potential danger areas for leakages before pressure build up.
– Do not remain on or around the excavator for longer than is absolutely necessary in order to perform your
tasks.
1 - 38 PC4000-6 TS 08199-xD-GB-2
SAFETY SPECIAL SAFETY EQUIPMENT
Fig. 1-50
TS 08199-xD-GB-2 PC4000-6 1 - 39
SPECIAL SAFETY EQUIPMENT SAFETY
1.7.3 LIGHTING
The Shovel must only be operated when the operator has sufficient visibility in relation to the work area.
Disturbing shady areas or dazzling effects must be avoided.
If necessary, the Shovel must be retrofitted with additional lighting equipment (working lights) in order to ensure
sufficient visibility conditions.
REMARKS: The above-mentioned special safety devices can be ordered as accessories together with the
Shovel.
They are also available as a field package for installation through our service organization.
WARNING
RISK OF FALLING!
Injuries can occur when working in high areas. Always use a Safety Harness (1) in conjunction with a
strap type Fall Absorber (2), illust. (Fig. 1-50) before boarding the loader attachment or other unsecured
areas on the Shovel.
1 - 40 PC4000-6 TS 08199-xD-GB-2
SAFETY SPECIAL SAFETY EQUIPMENT
Fig. 1-51
TS 08199-xD-GB-2 PC4000-6 1 - 41
SPECIAL SAFETY EQUIPMENT SAFETY
Prevent the shoulder straps from slipping by fastening the breast strap. Pull the leg straps (J) between the legs
and securely buckle them at the front as illustrated. Adjust the harness so that it snugly fits the body ensuring that
the catching hook (C) is in the center of the back.
The safety harness is a personal accessory and should only belong to its owner.
The safety harness should only be used together with connectors acc. to EN 354, and fall arrest acc. to EN 355, or
fall protection devices acc. to EN 360.
The attachment point for the safety harness should be above the wearer, and the carrying capacity of the attach-
ment point should be sufficient to correspond with the minimum carrying capacity acc. to EN 795.
1 - 42 PC4000-6 TS 08199-xD-GB-2
SAFETY SPECIAL SAFETY EQUIPMENT
Fig. 1-52
TS 08199-xD-GB-2 PC4000-6 1 - 43
SPECIAL SAFETY EQUIPMENT SAFETY
It is essential for safety reasons that a fall protection system or system component which has already been sub-
jected to fall be removed from service and sent back to the manufacturer or an authorized qualified repair shop for
maintenance and renewed testing.
Fall protection systems have to be treated with care and to be kept clean and ready for use. It has to be warned
against bringing the systems into contact with acids or other caustic liquids and gases, oils, detergents, or sharp-
edged objects.
Should the harness have become wet during use or cleaning, do not dry near a fire or other sources of heat, but
rather in a natural way in not too warm rooms. Keep the harness freely suspended or loosely rolled up.
When using the fall protection systems, the pertaining safety regulations in force and the "Rules for Use of Per-
sonal Fall Arrest Systems" have to be observed for protection against danger.
At least every 12 months, the safety harness and its components have to be inspected by a competent person
authorized by the manufacturer and maintained, if the manufacturer considers it necessary.
It should be strictly seen to it that the connector be not slung around constructions with too small diameter or sharp
edges.
With the lateral holding hooks, work may only be carried out on horizontal or almost horizontal surfaces (roofs).
The connectors have to be adjusted in such a way that the area, where danger of falling down prevails, cannot be
reached.
1 - 44 PC4000-6 TS 08199-xD-GB-2
SAFETY SPECIAL SAFETY EQUIPMENT
Fig. 1-53
TS 08199-xD-GB-2 PC4000-6 1 - 45
SPECIAL SAFETY EQUIPMENT SAFETY
Use
Within a fall-arrest system, the strap-type fall absorber (2) has to be used in conjunction with a safety harness (1)
acc. to DIN EN 361. The maximum length including the safety rope must not exceed 2.0 m. For longer ropes, a
rope-shortening device has to be applied in addition.
Fix the rope to the attachment point and attach the strap-type fall absorber to the catching hook in the back of the
safety harness. The attachment point should be above the wearer and its minimum carrying capacity should be 10
KN, acc. to DIN EN 795.
The strap-type fall absorber and the safety rope must not be damaged, e.g. never pull them over sharp edges nor
get them burnt by welding sparks.
The strap-type fall absorber has to be kept dry in an airy and shady room. It must not be ex-posed to acids, caustic
chemicals, nor to an aggressive atmosphere, and contact with oils has to be avoided. If the strap-type fall absorber
is dirty, it may be cleaned with a little water and a light-duty detergent. Dry it in a shady place (nowhere near fire or
other sources of heat). Protect it from sharp-edged objects.
Inspection
Prior to use, all parts have to be inspected for safe condition and damages. At least once a year, the strap-type fall
absorber has to be tested by a competent person. A damaged or used strap-type fall absorber has to be removed
from service immediately. The strap-type fall absorber must not be changed in any way.
1 - 46 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting
2 INTRODUCTION &
GENERAL INFORMATION
FOR TROUBLESHOOTING
TS 08199-xD-GB-2 PC4000-6 2 -1
Overview Introduction & General Information for Troubleshooting
2.1 OVERVIEW
In this manual you find troubleshooting information which should assist you when troubleshooting.
Chapter 1 Safety
Chapter 1 Contains the global Safety Notes which always have to be followed!
Chapter 2 Contains precautions and considerations which are given in addition for troubleshooting.
Furthermore you find fundamental requirements and points to remember when troubleshooting.
Also you find recommendations concerning the sequence of work steps and checks which should
be done before troubleshooting, how to handle electric and hydraulic equipment, and how to
perform basic working procedures.
Chapter 3 Provides you with troubleshooting and monitoring features for checks of the CAN bus system.
Chapter 4 Provides you with information about mounting locations of components and illustrations of different
connector types as they are used on your machine.
Chapter 5 Provides you with charts of standard values for electrical components as a quick reference guide.
Chapter 7 In this chapter troubleshooting charts for G-Codes are listed in the numerical sequence of the trouble
codes as they are stored in the VHMS system.
Chapter 8 Troubleshooting charts for various engine electrical, mechanical, and hydraulic problems according to
symptoms of malfunctions which the monitoring & control system can not detect under the particular
conditions. Therefore these malfunctions are not indicated by defined and stored trouble codes or
messages via VHMS.
Furthermore, it is not necessary that you strictly follow the sequence of the given troubleshooting charts in every
case. The troubleshooting charts try to present all necessary steps for the identification and repair of any trouble,
independent of your knowledge, experience, and your location on the machine during troubleshooting.
It is important and essential to find the cause for any trouble in the easiest way and in the shortest time.
Due to the complex control system on the machine, the intensive use of the available IT tools is recommended
for troubleshooting.
2 -2 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting General Precautions
1. Before carrying out any greasing or repairs, read all the safety plates stuck to the machine. For the locations
of the safety plates and detailed explanation of precautions, see the Operation and Maintenance Manual.
2. Decide a place in the repair workshop to keep tools and removed parts. Always keep the tools and parts in
their correct places. Always keep the work area clean and make sure that there is no dirt, water, or oil on
the floor. Smoke only in the areas provided for smoking. Never smoke while working.
3. When carrying out any operation, always wear safety shoes and helmet. Do not wear loose work clothes,
or clothes with buttons missing.
4. When carrying out any operation with 2 or more workers, always agree on the operating procedure before
starting. Always inform your fellow workers before starting any step of the operation. Before starting work,
hang UNDER REPAIR warning signs in the operator's compartment.
5. Only qualified workers must carry out work and operation which require license or qualification.
6. Keep all tools in good condition, learn the correct way to use them, and use the proper ones of them.
Before starting work, thoroughly check the tools, machine, forklift, service car, etc.
7. If welding repairs are needed, always have a trained and experienced welder carry out the work. When carry-
ing out welding work, always wear welding gloves, apron, shielding goggles, cap and other clothes suited for
welding work.
8. Before starting work, warm up your body thoroughly to start work under good condition.
Safety points
1 Good arrangement
2 Correct work clothes
3 Following work standard
4 Making and checking signs
5 Prohibition of operation and handling by unlicensed workers
6 Safety check before starting work
7 Wearing protective goggles (for cleaning or grinding work)
8 Wearing shielding goggles and protectors (for welding work)
9 Good physical condition and preparation
10 Precautions against work which you are not used to or you are used to too much
TS 08199-xD-GB-2 PC4000-6 2 -3
Preparations For Work Introduction & General Information for Troubleshooting
2. Before starting work, make sure that the work equipment is lowered to the ground. Also make sure that the
maintenance safety switch (S58) is switched OFF and locked with a padlock. In addition hang up warning
signs.
3. When disassembling or assembling, support the respective unit with blocks, jacks, or stands as necessary
before starting work.
4. Remove all mud and oil from the steps or other places used to get on and off the machine. Always use the
handrails, ladders or steps when getting on or off the machine. Never jump on or off the machine. If it is
impossible to use the handrails, ladders or steps, use a stand to provide safe footing.
2. The coolant and oil in the circuits are hot when the engine is stopped, so be careful not to get scalded.
Wait for the oil and coolant to cool before carrying out any work on the oil or water circuits.
3. Before starting work, stop the engine. When working on or around a rotating part, in particular, stop the engine.
When checking the machine without stopping the engine (measuring oil pressure, revolving speed, tempera-
ture, etc.), take extreme care not to get rolled or caught in rotating parts or moving parts.
4. Before starting work, remove the leads from the negative (–) terminal first.
5. When raising a heavy component (heavier than 25 kg), use a hoist or crane. Before starting work, check that
the slings (wire ropes, chains, and hooks) are free from damage. Always use slings which have ample capac-
ity and install them to proper places. Operate the hoist or crane slowly to prevent the component from hitting
any other part. Do not work with any part still raised by the hoist or crane.
6. When removing a cover which is under internal pressure or under pressure from a spring, always leave 2 bolts
in diagonal positions. Loosen those bolts gradually and alternately to release the pressure, and then remove
the cover.
7. When removing components, be careful not to break or damage the electrical wiring. Damaged wiring may
cause electrical fires.
8. When removing piping, stop the fuel or oil from spilling out. If any fuel or oil drips onto the floor, wipe it up
immediately. Fuel or oil on the floor can cause you to slip and can even start fires.
9. As a general rule, do not use gasoline to wash parts. Do not use it to clean electrical parts, in particular.
10. Be sure to assemble all parts again in their original places. Replace any damaged parts and parts which must
not be reused with new parts. When installing hoses and wires, be sure that they will not be damaged by
contact with other parts when the machine is operated.
11. When installing high pressure hoses, make sure that they are not twisted. Damaged tubes are dangerous, so
be extremely careful when installing tubes for high pressure circuits. In addition, check that connecting parts
are correctly installed.
12. When assembling or installing parts, always tighten them to the specified torques. When installing protective
parts such as guards, or parts which vibrate violently or rotate at high speed, be particularly careful to check
that they are installed correctly.
2 -4 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Precautions When Carrying Out Any Operation
13. When aligning 2 holes, never insert your fingers or hand. Be careful not to get your fingers caught in a hole.
14. When measuring hydraulic pressure, check that the measuring tools are correctly assembled.
15. Take care when removing or installing the tracks of track-type machines. When removing the track, the track
separates suddenly, so never let anyone stand at either end of the track.
16. If the engine is operated for a long time in a place which is not ventilated well, you may suffer from gas poison-
ing. Accordingly, open the windows and doors to ventilate well.
2. After disconnecting hoses or tubes, cover them or fit plugs to prevent dirt or dust from entering.
3. When draining oil, prepare a container of adequate size to catch the oil.
4. Confirm the match marks showing the installation position, and make match marks in the necessary places
before removal to prevent any mistake when assembling.
5. To prevent any excessive force from being applied to the wiring, always hold the connectors when
disconnecting the connectors. Do not pull the wires.
6. Fit wires and hoses with tags to show their installation position to prevent any mistake when installing.
7. Check the number and thickness of the shims, and keep in a safe place.
9. When using forcing screws to remove any components, tighten the forcing screws uniformly in turn.
10. Before removing any unit, clean the surrounding area and fit a cover to prevent any dust or dirt from entering
after removal.
11. After disconnecting any piping during disassembly operations make sure to use the correct plugs and seals
when connecting the piping again.
2. Install the hoses without twisting or interference and fix them with intermediate clamps, if there are any.
3. Replace all gaskets, O-rings, cotter pins, and lock plates with new parts.
5. When coating with adhesive, clean the part and remove all oil and grease, then coat the threaded portion
with 2 - 3 drops of adhesive.
TS 08199-xD-GB-2 PC4000-6 2 -5
Precautions When Carrying Out Any Operation Introduction & General Information for Troubleshooting
6. When coating with gasket sealant, clean the surface and remove all oil and grease, check that there is no dirt
or damage, then coat uniformly with gasket sealant.
7. Clean all parts, and correct any damage, dents, burrs, or rust.
9. When press fitting parts, coat the surface with anti-friction compound (LM-P).
10. After fitting snap rings, check that the snap ring is fitted securely in the ring groove.
11. When connecting wiring connectors, clean the connector to remove all oil, dirt, or water, then connect
securely.
12. When using eyebolts, check that there is no deformation or deterioration, screw them in fully, and align the
direction of the hook.
13. When tightening split flanges, tighten uniformly in turn to prevent excessive tightening on one side.
14. When operating the hydraulic cylinders for the first time after reassembling cylinders, pumps and other
hydraulic equipment removed for repair, always bleed the air as follows:
- Operate the work equipment control lever to operate the hydraulic cylinder 4 - 5 times, stopping the cylinder
100 mm from the end of its stroke.
- Next, operate the hydraulic cylinder 3 - 4 times to the end of its stroke.
NOTE! When using the machine for the first time after repair or long storage, follow the same procedure.
- If the coolant has been drained, tighten the drain valve, and add coolant to the specified level. Run the
engine to circulate the coolant through the system. Then check the coolant level again.
- If any engine component has been removed and installed again, add engine oil to the specified level.
Run the engine to circulate the oil through the system. Then check the oil level again.
- If the piping or hydraulic equipment has been removed, always bleed the air from the system after
reassembling the parts.
NOTE! For details, refer to section 2.11 on page 2-20 (General Working Procedures/Air bleeding).
- Add the specified amount of grease (molybdenum disulphide grease) to the work equipment parts.
2 -6 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Fundamental Requirements for Troubleshooting
- Service Manual
- Cross-Reference Chart
- Cummins Troubleshooting and Repair Manual for the QSK60 Engine (SDA 12V 160 Komatsu Engine)
- Inspection and Maintenance Manual of the equipped Fire Suppression System (optional equipment)
2.6.2 TOOLS
For proper troubleshooting and subsequent repairs it is essential to have access to complete facilities which
include appropriate measuring instruments as well as necessary tools for the repair of a hydraulic excavator.
For troubleshooting, testing, and repair the following tools are obligatory:
TS 08199-xD-GB-2 PC4000-6 2 -7
Fundamental Requirements for Troubleshooting Introduction & General Information for Troubleshooting
Also refer to section 2.6.2.1 on page 2-10: Reference Guide for Deutsch Removal Tools
2 -8 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Fundamental Requirements for Troubleshooting
CoDeSys HMI
VHMS Download Cable Standard LAN Cable (2 m)
Basis Software Tool
(serial connection) for CoDeSys HMI
& Visualization
TS 08199-xD-GB-2 PC4000-6 2 -9
Fundamental Requirements for Troubleshooting Introduction & General Information for Troubleshooting
2 - 10 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Points To Remember When Troubleshooting
2.6.3 PERSONNEL
Only authorized and trained personnel should perform troubleshooting and the resulting repairs.
Work on the electrical system and equipment of the machine must be carried out only by a skilled electrician or
by instructed persons under the supervision and guidance of a skilled electrician and in accordance with electrical
engineering rules and regulations.
Work on the hydraulic system must be carried out only by personnel with special knowledge and experience of
the hydraulic equipment.
Work on the Fire Suppression System must be carried out only by certified persons.
- When carrying out the operation with 2 or more workers, keep strictly to the agreed signals, and do not allow
any unauthorized person to come near.
- If the radiator cap is removed when the engine is hot, hot coolant may spurt out and cause burns, so wait for
the engine to cool down before starting troubleshooting.
- Be extremely careful not to touch any hot parts or to get caught in any rotating parts.
- When disconnecting wiring, always disconnect the negative (–) terminal of the battery first.
- When removing the plug or cap from a location which is under pressure from oil, water, or air, always release the
internal pressure first. When installing measuring equipment, be sure to connect it properly.
The aim of troubleshooting is to pinpoint the basic cause of the failure, to carry out repairs swiftly, and to prevent
reoccurrence of the failure. When carrying out troubleshooting, and important point is of course to understand the
structure and function. However, a short cut to effective troubleshooting is to ask the operator various questions
to form some idea of possible causes of the failure that would produce the reported symptoms.
- Parts that have no connection with the failure or other unnecessary parts will be disassembled.
- It will become impossible to find the cause of the failure.
It will also cause a waste of man hours, parts, or oil or grease, and at the same time, will also lose the confidence
of the user or operator. For this reason, when carrying out troubleshooting, it is necessary to carry out thorough
prior investigation and to carry out troubleshooting in accordance with the fixed procedure.
- Have any other problems occurred apart from the problem that has been reported?
- Was there anything strange about the machine before the failure occurred?
- Did the failure occur suddenly, or were there problems with the machine condition before this?
- Under what conditions did the failure occur?
- Had any repairs been carried out before the failure?
- When were these repairs carried out?
- Has the same kind of failure occurred before?
TS 08199-xD-GB-2 PC4000-6 2 - 11
Points To Remember When Troubleshooting Introduction & General Information for Troubleshooting
4. Confirming failure
- Confirm the extent of the failure yourself, and judge whether to handle it as a real failure or as a problem with
the method of operation etc.
- When operating the machine to re-enact the troubleshooting symptoms, do not carry out any investigation or
measurement that may make the problem worse.
5. Troubleshooting
- Use the results of the investigation and inspection in items 2-4 to narrow down the causes of failure, then use
the troubleshooting flowchart to locate the position of the failure exactly.
- Even if the failure is repaired, if the root cause of the failure is not repaired, the same failure will occur again.
To prevent this, always investigate why the problem occurred. Then, remove the root cause.
2 - 12 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Sequence Of Events In Troubleshooting
TS 08199-xD-GB-2 PC4000-6 2 - 13
Checks Before Troubleshooting Introduction & General Information for Troubleshooting
7. Check of level and type of engine oil (in oil pan) - Add oil
Electrical 2. Check of alternator terminals and wiring for looseness and Retighten or
-
equipment corrosion replace
5. Check of wires for wetness (in particular check connectors Disconnect the
Electrical -
and terminals for wetness) connectors and dry
components
6. Check for broken or corroded fuses - Repair
After operating
for several
7. Check alternator voltage (engine running at over half throttle) Replace
minutes:
27.5 - 29.5V
2 - 14 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Handling Of Electric Equipment And Hydraulic Components
– Disconnections in wiring
If the wiring is held and the connectors are pulled apart, or com-
ponents are lifted with a crane with the wiring still connected, or
a heavy object hits the wiring, the crimping of the connector may
separate, or the soldering may be damaged, or the wiring may be
broken.
TS 08199-xD-GB-2 PC4000-6 2 - 15
Handling Of Electric Equipment And Hydraulic Components Introduction & General Information for Troubleshooting
3. Disconnecting connectors
2 - 16 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Handling Of Electric Equipment And Hydraulic Components
TS 08199-xD-GB-2 PC4000-6 2 - 17
Handling Of Electric Equipment And Hydraulic Components Introduction & General Information for Troubleshooting
– Sealing openings
After any piping or equipment is removed, the openings should be
sealed with caps, tapes, or vinyl bags to prevent any dirt or dust
from entering.
Do not simply drain oil out onto the ground, but collect it and ask
the customer to dispose of it, or take it back with you for disposal.
– Flushing operations
After disassembling and assembling the equipment, or changing
the oil, use flushing oil to remove the contaminants, sludge, and
old oil from the hydraulic circuit.
2 - 18 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Handling Of Electric Equipment And Hydraulic Components
– Cleaning operations
After repairing the hydraulic equipment (pump, control valve etc.)
or when running the machine, carry out oil cleaning to remove the
sludge or contaminants in the hydraulic oil circuit.
The oil cleaning equipment is used to remove the ultra fine (about
3 µ) particles that the filter built in the hydraulic equipment cannot
remove, so it is an extremely effective device.
TS 08199-xD-GB-2 PC4000-6 2 - 19
General working procedures Introduction & General Information for Troubleshooting
– Operation & Maintenance Manual, section HYDRAULIC SYSTEM - CHANGE OIL, REPLACE SUCTION
STRAINERS AND PULSATION DAMPER
– PARTS & SERVICE NEWS AH01513 (latest version)
NOTE! Before starting the air bleeding work explained above, run the engine at low idle for 10 minutes.
2. Running the engine at high idle raise and lower the respective cylinders 12 to 15 times.
NOTE! Be careful not to apply the relief pressure, stopping the piston rod approx. 100 mm before its stroke
end.
3. Apply the relief pressure smoothly by extending the piston rod to its stroke end and with the engine running at
high idle.
4. For bleeding air from the arm cylinder and bucket cylinder, follow the same steps explained in items 2) and 3)
above.
2 - 20 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Cylinder bypass test
For a bypass test at mining machines always use an infrared thermometer, refer to section "Tools" on page 2-7 in
this manual.
NOTE! Refer to chapter SAFETY and observe all safety notes for the following procedure.
Procedure
1. Before starting the bypass test, always make sure that the hydraulic circuit which is to be tested, has reached
the operating temperature (T3).
2. Bring the concerning cylinders in their end position rod end completely moved in or out.
3. Keep up the system pressure in the concerning hydraulic circuit for approx. 10 minutes.
4. During these 10 minutes, measure and monitor the cylinder temperature in the piston area of both cylinders,
using an infrared thermometer.
If any cylinder seal package is leaking, hydraulic oil is now pressed through this leakage, which causes the
temperature to increase (90°C and higher) within a few minutes.
Case 1 Case 2
Seal package is leaking in 1 cylinder only Seal package is leaking in both cylinders
Proper clinder:
No temperature increase during the test, -
normal temperature approx. 70°C
Remark: Remark:
The hydraulic oil will heat up at the MRV, A strong drift occurs.
not in the proper cylinder.
TS 08199-xD-GB-2 PC4000-6 2 - 21
Information about MTC & Nodes Introduction & General Information for Troubleshooting
2 - 22 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Information about MTC & Nodes
For further information also refer to the SERVICE MANUAL, chapter 14.
TS 08199-xD-GB-2 PC4000-6 2 - 23
Information about MTC & Nodes Introduction & General Information for Troubleshooting
For details about the DIP switches refer to section 2.13.4 on page 2-29 in this manual.
2 - 24 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Information about MTC & Nodes
Fig. 2-23 View onto the Status LEDs at the ICN-D node
TS 08199-xD-GB-2 PC4000-6 2 - 25
Information about MTC & Nodes Introduction & General Information for Troubleshooting
ERR green + DIAG red blinking alternately An internal trouble code is set
2 - 26 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Information about MTC & Nodes
The ICN-V node box may contain 1 or 2 node units. Each node unit is connected with a 55-pin central connector.
TS 08199-xD-GB-2 PC4000-6 2 - 27
Information about MTC & Nodes Introduction & General Information for Troubleshooting
Fig. 2-25 View onto an open ICN-V node and its DIP-switches
2 - 28 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Information about MTC & Nodes
– The DIP switches 1 - 7 define the node number (binary), which is node #17 in the above illustration.
– The DIP switches 8 - 10 define the CAN bus transfer speed (kbaud).
– The adjustment principle and function of the DIP switches is the same for the ICN-V and ICN-D nodes.
TS 08199-xD-GB-2 PC4000-6 2 - 29
Basics about "How to crimp" Introduction & General Information for Troubleshooting
2.14.1 STRIPPING A WIRE FOR USE WITH THE HDT 48 CRIMP TOOL
Fig. 2-27 Stripping a wire for use with the HDT 48 crimp tool
Step 1 Choose the correct wire cross section [mm2] respectively AWG for the contact being used.
Measure from the end of the wire the recommended strip length according to the contact size.
Step 2 Place the wire into the stripping tool at the recommended strip length.
Strip the wire according to stripping tool instructions.
After stripping, a small piece of the insulation should come off.
Step 3 Check for any broken strands or for a dent in the wire.
If either exist, the wire is damaged and should be cut and stripped again.
Measure the exposed strands to be sure the crimp length is correct.
2 - 30 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Basics about "How to crimp"
Fig. 2-29 Adjustment of the wire size at the Deutsch crimp tool HDT 48
TS 08199-xD-GB-2 PC4000-6 2 - 31
Basics about "How to crimp" Introduction & General Information for Troubleshooting
Fig. 2-31 Crimping instructions (for Deutsch crimp tool HDT 48)
Step A 1. Strip the insulation from the wire, refer to section 2.14.1 on page 2-30.
2. Raise the selector knob and rotate it until the arrow is aligned with the wire gauge to be crimped,
refer to illustration Fig. 2-29 on page 2-31.
Step B 3. Loosen the lock nut (1) and turn the adjusting screw (2) in until it stops.
Step C 4. Insert a contact into the insertion point (3), turn the adjusting screw clockwise out until the contact
is flush or a bit above flush with the indentor cover.
5. Tighten the lock nut.
Step D 6. Insert the wire into the contact (4). The contact must be centered between the indicators.
7. Close the handles until the handles stop.
8. Release the handles and remove the crimped contact.
After completion:
The correct assembly can be checked visually. When stripped, the insulation should expose a conductor length
that will pass beyond the inspection hole in the contact. There should be about 0.63 to 2.54 mm of free conductor
between the contact and the insulation on the wire.
4. Wire not inserted to the proper depth in the contact, not visible through the inspection hole
If any of the above conditions exists, please discard the contact, re-cut and strip the wire, and start the crimping
process over.
2 - 32 PC4000-6 TS 08199-xD-GB-2
Introduction & General Information for Troubleshooting Cable Shielding
Crimp is OK if:
For more detailed crimp specifications refer to the instructions which are delivered with the crimp tool.
However, as long as the shielding is damaged, it is possible that a weak signal of any sensor may be influenced by
electromagnetic fields of other electrical components or conductors.
Also the signals in data transfer cables may be influenced by interference if the shielding is faulty.
Therefore it is necessary to repair a damaged cable shielding immediately. If an effective repair is not guaranteed
(e.g. due to a back mounted cable shielding) replace the affected component and/or cable.
TS 08199-xD-GB-2 PC4000-6 2 - 33
Cable Shielding Introduction & General Information for Troubleshooting
2 - 34 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types
3 MOUNTING LOCATIONS
AND CONNECTOR TYPES
TS 08199-xD-GB-2 PC4000-6 3 -1
Component location Mounting Locations and Connector Types
3 -2 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
(8) Cab base, contains the electronic components of the VHMS system, the electrical switch boards,
and the batteries G8 & G9
(15) Extinguishing agent tank assemblies, only on machines equipped with a fire detection, actuation and
suppression system
(16) Counterweight
(17) Main control valves & remote control valves with high pressure in-line filters
TS 08199-xD-GB-2 PC4000-6 3 -3
Component location Mounting Locations and Connector Types
3 -4 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 -5
Component location Mounting Locations and Connector Types
3 -6 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 -7
Component location Mounting Locations and Connector Types
Solenoid valves
Filters
33 Pilot pressure
34.1 Hydraulic oil cooler fan drive
34.2 Engine radiator fan drive
36 PTO gear lubrication
Others
3 -8 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 -9
Component location Mounting Locations and Connector Types
3 - 10 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 - 11
Component location Mounting Locations and Connector Types
3 - 12 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
3.1.8 VIEW ONTO THE SLS AND CLS GREASE BARREL AND
THE LUBRICATION CYCLE COMPONENTS
Fig. 3-8 View onto the SLS and CLS Grease Barrel and the Lubrication Cycle Components
TS 08199-xD-GB-2 PC4000-6 3 - 13
Component location Mounting Locations and Connector Types
Legend for Fig. 3-8 - View onto the SLS and CLS Grease Barrel and the Lubrication Cycle Components
3 - 14 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
Fig. 3-9 View onto the Electrical Components in the Cab Base
TS 08199-xD-GB-2 PC4000-6 3 - 15
Component location Mounting Locations and Connector Types
Legend for Fig. 3-9 - View onto the Electrical Components in the Cab Base
(1) Resistor and diode array (11R005, 11R013, 11R016 and 11R017)
3 - 16 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 - 17
Component location Mounting Locations and Connector Types
Legend for Fig. 3-10 - Hydraulic Oil Tank - Location of Electrical Components
3 - 18 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Component location
TS 08199-xD-GB-2 PC4000-6 3 - 19
Component location Mounting Locations and Connector Types
70S084 Ladder control switch for lowering and lifting the ladder
3 - 20 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Connector Types Overview
The terms male & female refer to the connector pins & sockets, while the terms male housing & female housing
refer to the mating portion of the connector housing parts.
TS 08199-xD-GB-2 PC4000-6 3 - 21
Connector Types Overview Mounting Locations and Connector Types
31-pole connector with aluminium housing 21-pole connector with plastic housing
3 - 22 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Connector Types Overview
Picture shows socket rear insert. Picture shows socket rear insert.
Picture shows socket rear insert. Picture shows socket rear insert.
Picture shows socket rear insert. Picture shows socket rear insert.
Picture shows socket rear insert. Picture shows socket rear insert.
TS 08199-xD-GB-2 PC4000-6 3 - 23
Connector Types Overview Mounting Locations and Connector Types
3 - 24 PC4000-6 TS 08199-xD-GB-2
Mounting Locations and Connector Types Connector Types Overview
TS 08199-xD-GB-2 PC4000-6 3 - 25
Connector Types Overview Mounting Locations and Connector Types
3 - 26 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
TS 08199-xD-GB-2 PC4000-6 4 -1
Standard Value Table for Electrical Components
Used abbreviations
Eng Engine
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
connector
Measure
Engine speed
52B064-1 3) Insert T-box
sensor
4) Pick up
Between (1) - (2) 850 ± 50Ω adjustment:
refer to S/M
If the condition is within the range shown in the
1) 20S001 OFF
resistance
Intake air
2) Disconnect
temperature 51B110
Engine related parts
connector
Engine air filter
52B018-1 3) Insert T-box
clogging sensor
52B019-1 4) 20S001 ON
[N.O. type] Between (1) - (2) 0V 5) Engine high idle
4 -2 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
Engine remote If the condition is within the range shown in the 1) 20S001 OFF
oil tank level table below, it is normal. 2) Disconnect
sensor connector
3) Insert T-box
Measure voltage
[N.C. type] Between (A) - (C) 22 - 24V
4) 20S001 ON
Between (A) - (B) 22 - 24V
→ with oil 5) Engine OFF
63B103-1
1) 20S001 OFF
2) Disconnect
connector
→ without oil
3) Insert T-box
Between (A) - (C) 22 - 24V
4) 20S001 ON
Between (A) - (B) 0V
5) Engine OFF
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 2) Disconnect
Measure voltage
Alternator
Ambient temp
13B090 connector
sensor Refer to the PT100
Between (B) - (C) 3) Insert T-box
Centigrade/Volt chart
4) 20S001 ON
TS 08199-xD-GB-2 PC4000-6 4 -3
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
Measure voltage
2) Insert T-box
PTO lube oil 3) 20S001 ON
pressure switch Between (1) - (2) 22 - 24V
57B017-1 4) Engine OFF
[N.C. type] 5) Engine high idle
Between (1) - (2) 0V 6) From switch point
0.5bar
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 3) Disconnect
Measure
PTO preload
table below, it is normal. 2) Disconnect
pressure 57K553-1
connector
solenoid valve Between (1) - (2) 23 ± 1.0Ω
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Refilling arm
table below, it is normal. 2) Disconnect
solenoid valve 57Q624a
connector
→ up Between (1) - (2) 20 ± 1.0Ω
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
4 -4 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 2) Disconnect
Measure voltage
Up: connector
Ladder limit
70B122 3) Insert T-box
switch
Between (A) - (B) 22 - 24V 4) 20S001 ON
Down: Between (A) - (C) 0V
[N.O. type] 70B091 5) Engine OFF
resistance If the condition is within the range shown in the 1) 20S001 OFF
Measure
Ladder
Ladder
Ladder
table below, it is normal. 2) Disconnect
solenoid valve 57Q625
connector
→ fast Between (1) - (2) 35 ± 1.0Ω
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Ladder
table below, it is normal. 2) Disconnect
solenoid valve 57Q623a
connector
→ raise Between (1) - (2) 20 ± 1.0Ω
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Swing
table below, it is normal. 2) Disconnect
parking brake 57Q505
connector
solenoid valve Between (1) - (2) 20 ± 1.0Ω
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
TS 08199-xD-GB-2 PC4000-6 4 -5
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
1) 20S001 OFF
2) Disconnect
Measure
voltage
connector
Between (1) - (2) 22 - 24V
3) Insert T-box
4) 20S001 ON
Electronic
pump control 57K561-1 If the condition is within the range shown in the 1) 20S001 OFF
current/resistance
solenoid valve table below, it is normal. 2) Disconnect
connector
Measure
Oil cooler If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Slew flow
table below, it is normal. 2) Disconnect
reduction 57K626
connector
solenoid valve Between (1) - (2) 35 ± 1.0Ω
Hydraulic system
3) Insert T-box
If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
3) Insert T-box
4) 20S001 ON
Between (1) - (2) Output 11T016 - R2
11X_56 pin 18 350 - 370mA 5) Engine high idle
6) Press pedal
Fixed pump If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Fixed pump If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
Energy If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
4 -6 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
Energy If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
efficiency table below, it is normal. 2) Disconnect
57K647
solenoid valve connector
(Pump 3) Between (1) - (2) 20 ± 1.0Ω
3) Insert T-box
Energy If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
efficiency table below, it is normal. 2) Disconnect
57K648
solenoid valve connector
(Pump 1) Between (1) - (2) 20 ± 1.0Ω
3) Insert T-box
61K563
61K564 If the condition is within the range shown in the 1) 20S001 OFF
Remote
resistance
Measure
61K520
61K521 If the condition is within the range shown in the 1) 20S001 OFF
resistance
Measure
TS 08199-xD-GB-2 PC4000-6 4 -7
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
If the condition is within the range shown in the 1) 20S001 OFF
Hydraulic oil table below, it is normal. 2) Disconnect
level sensor connector
Measure voltage
Between (A) - (C) 22 - 24V 3) Insert T-box
→ with oil Between (A) - (B) 22 - 24V
4) 20S001 ON
40B004
1) 20S001 OFF
2) Disconnect
→ without oil connector
(Shutdown) Between (A) - (C) 22 - 24V
3) Insert T-box
Between (A) - (B) 0V
4) 20S001 ON
If the condition is within the range shown in the 1) 20S001 OFF
Hydraulic oil table below, it is normal. 2) Disconnect
level sensor connector
Measure voltage
2) Disconnect
Hydraulic system
temperature 2) Disconnect
59B015
sensor Refer to the PT100 connector
Between (B) - (C)
(PT100 type) Centigrade/Volt chart 3) Insert T-box
4 -8 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
Measure voltage
61B087-a connector
High pressure
switch 61B087-b 3) Insert T-box
Between (A) - (C) 22 - 24V
61B087-c 4) 20S001 ON
(analog) 61B087-d
5) Engine high idle
Between (B) - (C) 0.5 - 9.5V 6) Depending on
pressure
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 2) Disconnect
Measure voltage
X1 pressure connector
sensor 3) Insert T-box
57B085-1 Between (A) - (C) 22 - 24V
4) 20S001 ON
(analog)
5) Engine high idle
Between (B) - (C) 0.5 - 9.5V
6) max. 60bar
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal.
Measure voltage
2) Disconnect
X2 pressure connector
sensor 3) Insert T-box
57B086 Between (A) - (C) 22 - 24V
4) 20S001 ON
(analog)
Hydraulic system
Leak oil
connector
chamber
pressure 3) Insert T-box
40B164 Between (A) - (C) 22 - 24V
sensor 4) 20S001 ON
5) Depending on the
(analog)
Between (B) - (C) 0.5 - 9.5V pressure
6) max. 6bar
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 2) Disconnect
Measure voltage
Return oil
connector
chamber
pressure 3) Insert T-box
40B163 Between (A) - (C) 22 - 24V
sensor 4) 20S001 ON
5) Depending on the
(analog)
Between (B) - (C) 0.5 - 9.5V pressure
6) max. 6bar
TS 08199-xD-GB-2 PC4000-6 4 -9
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
If the condition is within the range shown in the 1) 20S001 OFF
table below, it is normal. 2) Disconnect
Measure voltage
Suction tank
connector
pressure
sensor 59B162 3) Insert T-box
Between (A) - (C) 22 - 24V
4) 20S001 ON
(analog)
5) Engine high idle
Between (B) - (C) 0.5 - 9.5V
Hydraulic system
6) Range: -1 ~ +1bar
3) Insert T-box
Oil cooler 4) 20S001 ON
pressure 40B165
Between (A) - (C) 22 - 24V 5) Open terminals
sensor
1, 2 & 3 at T-box
6) Depending on the
Between (B) - (C) 0.5 - 9.5V pressure
7) max. 60bar
3) Insert T-cable
End line switch Between (A) - (B) 22 - 24V
80B043 4) 20S001 ON
grease
62B046 5) Engine high idle
pressure
6) Grease pump
running
Between (A) - (B) 0V 7) Grease pressure
180bar present
If the condition is within the range shown in the 1) Engine high idle
resistance
Grease system
Measure
2) Grease pump
solenoid valve 62Q507a
running
62Q509a
(Vent valve) 3) Grease pressure
Between (D) - (F/H) 22 ± 1.0Ω
below 180bar
If the condition is within the range shown in the 1) 20S001 OFF
Measure current
4 - 10 PC4000-6 TS 08199-xD-GB-2
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
Measure voltage
table below, it is normal. 2) Disconnect
Magnetic clutch connection
52Q004
compressor 3) Insert T-cable
4) 20S001 ON
Air conditioning
3) Insert T-cable
Actuator pedal 4) 20S001 ON
20S021a
→ left crawler
5) Move pedal
Between 11X_20 - 87 0 up to +10V
→ forward
6) Move pedal
Between 11X_20 - 87 0 up to -10V
→ backward
3) Insert T-cable
Actuator pedal 4) 20S001 ON
20S021b
Electronic control levers
→ right crawler
5) Depress pedal
Between 11X_20 - 86 0 up to +10V
→ forward
6) Depress pedal
Between 11X_20 - 86 0 up to -10V
→ backward
If the condition is within the range shown in the 1) 20S001 OFF
Measure voltage
connection
Control lever 3) Insert T-cable
→ left hand Betw. 11X_00 - 7 R 0 up to +10V
20S020 4) 20S001 ON
X & Y axis 5) Move lever to left
Betw. 11X_00 - 12 F 0 up to +10V & right side
6) Move lever to front
& backward
Betw. 11X_00- 12 B 0 up to -10V
TS 08199-xD-GB-2 PC4000-6 4 - 11
Standard Value Table for Electrical Components
Compo- Inspec-
System
Component Measurement
nent tion Judgement table
name conditions
code method
If the condition is within the range shown in the
table below, it is normal. 1) 20S001 OFF
Between 11X_00-9 L 0 up to -10V 2) Disconnect
Measure voltage
connection
Control lever 3) Insert T-cable
→ right hand Between 11X_00-9 R 0 up to +10V
20S019 4) 20S001 ON
X & Y axis 5) Move lever to left
Between 11X_00-14 F 0 up to +10V & right side
Electronic control levers
1) 20S001 OFF
Measure
2) Disconnect
resistor 20R101
Between (A) - (B) 120Ω CAN connector
40R101
4 - 12 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs)
5 REFERENCES FOR
TROUBLESHOOTING
(CAN BUS & NODE
OUTPUTS)
TS 08199-xD-GB-2 PC4000-6 5 -1
CAN-Bus trouble or Node Output Trouble References for Troubleshooting (CAN Bus & Node Outputs)
If the CAN bus or any node output is disturbed, the following REAL TIME MONITOR screen provides detailed
information on the trouble.
REMARKS: The upper screen partition (1) has first priority, and the lower screen partition (2) has lower priority.
This partition of the screen (with higher priority) gives information on the CAN bus condition. If any CAN bus
trouble is displayed here, trouble message G00308 is set as well.
This partition of the screen (with lower priority) gives information on node outputs. This partition is only active
if no trouble for the CAN bus is reported. If any node output trouble is displayed here, trouble message
G00043 is set as well.
5 -2 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) CAN-Bus trouble or Node Output Trouble
CAN-NODE ERROR TYPE 0 All CAN nodes OK. No problem detected in the CAN bus.
CAN NODE NUMBER Number of that node in the CAN bus, where the trouble is detected.
For further information on "How to identify the trouble" and "Which method is used for troubleshooting" refer to the
troubleshooting procedure of G00308 on page 7-209.
TS 08199-xD-GB-2 PC4000-6 5 -3
CAN-Bus trouble or Node Output Trouble References for Troubleshooting (CAN Bus & Node Outputs)
Precondition: - No CAN bus trouble is displayed in the upper partition of the below REAL TIME MONITOR.
- Otherwise the CAN bus trouble needs repair at first.
- In this case refer to section 5.1.1 on page 5-3 (Trouble CAN-BUS or CAN-Hardware (G00308).
The 4 entries in the lower partition (2) of the above REAL TIME MONITOR indicate the status information for
trouble code G00043 (Trouble Output Short-circuit) as follows:
OUTPUT ERROR TYPE Node output section is switched OFF & external
2 = External power feed-in
voltage (+24V) is fed-in, short circuit to 24V
5 -4 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) CAN-Bus trouble or Node Output Trouble
Output
Error Output Condition Procedure
Type
G00043 is displayed
- Node output power supply faulty.
- The node output doesn’t receive power supply (24V) from the upstream
circuit breaker.
1 No power supply - Refer to the Wiring Diagram.
- Find the displayed node and its affected connector/pin.
- Check the power supply of the affected node output section.
- Locate the problem and repair as necessary.
- Recheck the system for proper function.
G00043 is displayed
- Node output section is switched OFF, nevertheless external voltage
(24V) is fed-in.
- Short circuit to power (+24V) occurred.
External power
2 - Refer to the Wiring Diagram.
feed-in
- Find the displayed node output section and its affected connector/pin.
- Check the wiring and locate the short circuit to +24V.
- Repair as necessary.
- Recheck the system for proper function.
G00043 is displayed
- Short circuit in the ground cable of the output section.
TS 08199-xD-GB-2 PC4000-6 5 -5
Sequence of the CAN nodes at the CAN bus References for Troubleshooting (CAN Bus & Node Outputs)
1 The nodes in the direction MTC Hydraulic tank are displayed first.
2 The nodes in the direction MTC operator‘s cab are displayed thereafter.
Refer to the following chart, which lists the nodes in their sequence at the CAN bus.
5 -6 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
The following procedures describe troubleshooting procedures for trouble messages, which indicate problems with
the monitoring of Node Output Signals via a primary and a redundant electronic relay.
1) Relay Check The system monitors if both relays (a & b) including wiring are good or faulty.
2) Output Signal Check The system monitors if the circuit between node output and relay is good or faulty.
The exemplary troubleshooting chart refers to the Relay Check for the primary relay 56K250a and its
redundant relay 56K250b.
Apply the respective Component Codes which are involved in the comparable trouble message.
Comparable trouble codes for Relay Check concerning "Monitoring via primary and redundant electronic
relay" are as follows. If one of these trouble codes would be displayed, use the following troubleshooting
chart (G00107/G00109 on page 5-8) as a guideline for troubleshooting.
TS 08199-xD-GB-2 PC4000-6 5 -7
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON
Visually check the LEDs at 56K250a or 56K250b.
(3) A2 = GND
(4) A1 = 24V
Toggle switch 20S029 and check the power supply at the relay
(G00107 56K250a / G00109 56K250b).
5 -8 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - Relay Check
1. 20S001 ON
2. Engine OFF
5. The REAL TIME MONITOR shows "0" only, it doesn’t change from "0" to "1"
(confirmation of trouble).
Indication
Voltage Brake
REAL TIME MONITOR
1 24 V Released
0 0V Applied
Continue trouble-
shooting of step 1 1
(cross check)
TS 08199-xD-GB-2 PC4000-6 5 -9
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
View onto the CoDeSys HMI Visualization screen for trouble code G00107
[3/4]
Fig. 5-2 View onto the CoDeSys HMI Visualization screen for trouble code G00107
5 - 10 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
[4/4]
Fig. 5-3 Wiring Diagram (56K250a & 56K250b) for trouble code G00107
TS 08199-xD-GB-2 PC4000-6 5 - 11
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
The exemplary troubleshooting chart refers to the Output Check for the primary relay 56K250a and its
redundant relay 56K250b.
Apply the respective Component Codes which are involved in the comparable trouble message
Comparable trouble codes for Output Check concerning "Monitoring via primary and redundant electronic
relay" are as follows. If one of these trouble codes would be displayed, use the following troubleshooting
chart (G00108/G00110 on page 5-13) as a guideline for troubleshooting.
5 - 12 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The node output signal Main key switch 20S001 ON & 20S029 in position 0
via relay to the Refer to the Wiring Diagram and check the wiring between node output and
solenoid is disturbed 1 solenoid.
G00108 56K250a
G00110 56K250b Repair the wiring between node output and solenoid (via relay) as necessary.
REAL TIME MONITOR - Output check
1. Main key switch 20S001 ON.
2. Engine OFF.
Continue trouble-
shooting of step 1 1
(cross check)
Digit "0" in line OUTPUT CHECK for 56K250a confirms the trouble message.
TS 08199-xD-GB-2 PC4000-6 5 - 13
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - Output Signal check
Confirm the output signal from switch 20S029 over the MTC and CAN bus to
node 14 (connector 3, pin 2).
1. 20S001 ON.
2. Engine OFF.
3. REAL TIME MONITOR
15 Output Signals
Screen 12/24
4. Toggle 20S029 from switch position 0 to switch position 1.
5. Verify the Output Signals on the REAL TIME MONITOR.
20S029 in position 0 Output Signal = 1
20S029 in position 1 Output Signal = 0
If the REAL TIME MONITOR indication doesn’t change from "0" to "1"
check node 14.
Continue trouble-
shooting of step 1 1
(cross check)
– Output Signal = 1 for 56K250a indicates that the signal is transferred via
MTC to the node output.
– The fault is located in the wiring between node output and solenoid.
Verify if other relevant trouble codes are set in this situation
e.g. G00043 (Trouble output short-circuit).
5 - 14 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
View onto the CoDeSys HMI Visualization screen for trouble code G00108
[3/4]
Fig. 5-4 View onto the CoDeSys HMI Visualization screen for trouble code G00108
TS 08199-xD-GB-2 PC4000-6 5 - 15
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
[4/4]
Fig. 5-5 Wiring Diagram (56K250a & 56K250b) for trouble code G00108
5 - 16 PC4000-6 TS 08199-xD-GB-2
References for Troubleshooting (CAN Bus & Node Outputs) Troubleshooting for Relay Monitored Node Outputs
TS 08199-xD-GB-2 PC4000-6 5 - 17
Troubleshooting for Relay Monitored Node Outputs References for Troubleshooting (CAN Bus & Node Outputs)
5 - 18 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting
TS 08199-xD-GB-2 PC4000-6 6 -1
Index of Tables in this section Tables for Testing and Troubleshooting
Test Value Table for Temperature Sensors (PT100) Centigrade - Ohm, on page 6-4
6 -2 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Test Value Table for Temperature Sensors (PT100) Centigrade - Volt
°C 0 -1 -2 -3 -4 -5 -6 -7 -8 -9
-50 0.50 - - - - - - - - -
-40 0,95 0.905 0.86 0.815 0.77 0.725 0.68 0.635 0.59 0.545
-30 1.40 1.355 1.31 1.265 1.22 1.175 1.13 1.085 1.04 0.995
-20 1.85 1.805 1.76 1.715 1.67 1.625 1.58 1.535 1.49 1.445
-10 2.30 2.255 2.21 2.165 2.12 2.075 2.03 1.985 1.94 1.895
0 2.75 2.705 2.66 2.615 2.57 2.525 2.48 2.435 239 2.345
°C 0 -1 -2 -3 -4 -5 -6 -7 -8 -9
0 2.75 2.795 2.84 2.885 2.93 2.975 3.02 3.065 3.11 3.155
10 3.20 3.245 3.29 3.335 3.38 3.452 3.47 3.515 3.56 3.605
20 3.65 3.695 3.74 3785 3.83 3.875 3.92 3.965 4.01 4.055
30 4.10 4.145 4.19 4.235 4.28 4.325 4.37 4.415 4.46 4.505
40 4.55 4.595 4.64 4.685 4.73 4.775 4.82 4.865 4.91 4.955
50 5.00 5.045 5.09 5.135 5.18 5.225 5.27 5.315 5.36 5.405
60 5.45 5.495 5.54 5.585 5.63 5.675 5.72 5.765 5.81 5.855
70 5.90 5.945 5.99 6.035 6.08 6.125 6.17 6.215 6.26 6.305
80 6.35 6.395 6.44 6.485 6.53 6.575 6.62 6.665 6.71 6.755
90 6.8 6.845 6.89 6.935 6.98 7.025 7.07 7.115 7.16 7.205
100 7.25 7.295 7.34 7.385 7.43 7.475 7.52 7.565 7.61 7.655
110 7.70 7.745 7.79 7.835 7.88 7.925 7.97 8.015 8.06 8.105
120 8.15 8.195 8.24 8.85 8.33 8.375 8.42 8.465 8.51 8.555
130 8.60 8.645 8.69 8.735 8.78 8.825 8.87 8.915 8.96 9.005
140 9.05 9.095 9.14 9.185 9.23 9.275 9.32 9.365 9.41 9.455
150 9.50 - - - - - - - - -
(1) Transducer
TS 08199-xD-GB-2 PC4000-6 6 -3
Test Value Table for Temperature Sensors (PT100) Centigrade - Ohm Tables for Testing and Troubleshooting
6 -4 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Trouble Codes (G-Codes)
Colour Code of
Column 2 0 = Red, 1 = Yellow, 2 = Green
Top Message
1 = displayed once
Column 4 Display 2 = displayed at each occurrence
N = NOT displayed
Column 5 Acoustic Signal Y = an acoustic signal sounds if the relating trouble occurs
NOTE! For the table of C-Codes (engine Trouble Codes) refer to the SERVICE MANUAL, chapter 14.
Table of G-Codes
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00013 1 17 1 3 Slew ring gear lubr. system grease level too low
TS 08199-xD-GB-2 PC4000-6 6 -5
Table of Trouble Codes (G-Codes) Tables for Testing and Troubleshooting
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00039 2 - 2 Y 3 Actuate engine speed selector switch
G00086 2 12 2 Y 3 SHUTDOWN
6 -6 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Trouble Codes (G-Codes)
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00105 1 16 2 Y 1 Trouble battery charging current too low
TS 08199-xD-GB-2 PC4000-6 6 -7
Table of Trouble Codes (G-Codes) Tables for Testing and Troubleshooting
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00178 1 17 1 1 Trouble battery charging current too high
6 -8 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Trouble Codes (G-Codes)
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00252 0 10 2 1 Emergency shut-down at access ladder
TS 08199-xD-GB-2 PC4000-6 6 -9
Table of Trouble Codes (G-Codes) Tables for Testing and Troubleshooting
Acoustic Signal
Message No.
Instruction
Colour
G-Code G-Code Message
Memory
Code
Display
G00417 1 2 2 Y 1 Communication failure PLC <==> VHMS-Controller
6 - 10 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Instruction Messages
Message
Instruction Message
No.
2 Inform service.
Start blocked
5
- Inform service.
17 Inform service till end of shift and then press cancel button.
TS 08199-xD-GB-2 PC4000-6 6 - 11
Table of Instruction Messages Tables for Testing and Troubleshooting
Message
Instruction Message
No.
6 - 12 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Instruction Messages
Message
Instruction Message
No.
Inform service
39
if attachment in defined position.
TS 08199-xD-GB-2 PC4000-6 6 - 13
Table of Binary Codes Tables for Testing and Troubleshooting
For details of the Binary Codes and their indication at the MTC refer to the OPERATION & MAINTENANCE
MANUAL, chapter 3.8 Electrical Equipment in Cab Base.
0 OFF ON
1 ON ON
If a Binary Code or several Binary Codes are set, the MTC continues to flash out these codes during the current
runtime of the MTC.
To delete Binary Codes: Main key switch OFF + wait until the MTC is totally shut down (all LEDs OFF).
Input Digits of
Binary Code G-Code Message
No. G-Code
6 - 14 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Table of Binary Codes
Input Digits of
Binary Code G-Code Message
No. G-Code
TS 08199-xD-GB-2 PC4000-6 6 - 15
Table of Binary Codes Tables for Testing and Troubleshooting
The MTC flashes out the Binary Codes in the following sequence:
2 001010 (sample) CAN-Node 10 no longer connected to Bus: ICNV-05 location 20 Add-On Code
The following table shows the additional Binary Codes which are flashed out at the MTC (LED 1 and LED 2) in
combination with trouble code G00308 (111111).
Input
Binary Code ( 111111+ ) Trouble CAN Node Connection
No.
6 - 16 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Binary Output Signals on the VHMS Monitor
For more details of VHMS refer to the SERVICE MANUAL and to the OPERATION & MAINTENANCE MANUAL.
Condi-
Location
11K050 24V 11K304 Bucket cut-off Output signals Ext. low volt. 6/24
Engine enable
11K064-1 24V 11K304 Output signals Ext. low volt. 8/24
[engine controller and fuel valve]
11K080 24V 11K305 Use control block 1 Output signals Ext. low volt. 5/24
11K111a 24V 11K303 Pilot control supply Output signals Ext. low volt. 7/24
11K111b 24V 11K303 Pilot control supply redundant Output signals Ext. low volt. 7/24
11P029 24V 11K305 Crawler operating hour meter Output signals Ext. low volt. 8/24
11 11Q020 24V 11K304 Horn ON Output signals Ext. low volt. 6/24
11Q023 24V 11K304 Superstructure lighting Output signals Ext. low volt. 9/24
11Q023a 24V 11K304 Superstructure lighting Output signals Ext. low volt. 9/24
11Q044 24V 11K304 Power via key switch Output signals Ext. low volt. 6/24
11Q045 24V 11K304 Main supply pilot control Output signals Ext. low volt. 7/24
11Q090 24V 11K304 Emergency lighting ladder Output signals Ext. low volt. 9/24
11Q100 24V 11K303 Self holding Output signals Ext. low volt. 6/24
11Q122 0V 11K305 Stabilized current supply Output signals Ext. low volt. 7/24
TS 08199-xD-GB-2 PC4000-6 6 - 17
Binary Output Signals on the VHMS Monitor Tables for Testing and Troubleshooting
Condi-
Location
20P145-1 24V 20K310 VHMS lamp red 1 Output signals cab 4/24
20P146-1 24V 20K310 VHMS lamp yellow 1 Output signals cab 4/24
20
20Q067 24V 20K310 Cab blower Output signals cab 3/24
20Q194 24V 20K309 Upper wiper stop Output signals cab 2/24
20Q197 24V 20K309 Upper wiper slow Output signals cab 1/24
20Q198 24V 20K309 Upper wiper fast Output signals cab 1/24
40K601 24V 40K313 Oil cooler back-pressure Output signals Hydraulic tank 17/24
40
40Q062 24V 40K313 Transfer pump Output signals Hydraulic tank 17/24
51K001a-1 24V 51K318 Starter relay 1 Output signals Engine room 11/24
51K001b-1 24V 51K319 Starter relay 1 redundant Output signals Engine room 11/24
51
51K045-1 24V 51K317 Relay RPM shifting 1 Output signals Engine room 11/24
51K164-1 24V 51K317 Oil tank 1 empty Output signals Engine room 11/24
55P052 24V 51K319 Hydraulic oil tank full Output signals Service arm 18/24
55P076 24V 51K319 CLS 1 Grease barrel full Output signals Service arm 18/24
55 55P078 24V 51K319 SLS Grease barrel full Output signals Service arm 18/24
55P139 24V 51K318 Fuel level tank full Output signals Service arm 18/24
55P142-1 24V 51K318 Engine oil tank full Output signals Service arm 19/24
56K250a 24V 56K315 Parking brake Output signals Pump room 12/24
56K250b 24V 56K316 Parking brake redundant Output signals Pump room 12/24
56K251a 24V 56K315 Travel brake Output signals Pump room 12/24
56K251b 24V 56K316 Travel brake redundant Output signals Pump room 12/24
56K252a 24V 56K315 Hydraulic slew brake Output signals Pump room 13/24
56K252b 24V 56K316 Hydraulic slew brake red Output signals Pump room 13/24
56K254b 24V 56K314 Ladder down redundant Output signals Ladder 21/24
56K255a 24V 56K314 Service arm up Output signals Service arm 20/24
56K255b 24V 56K314 Service arm up redundant Output signals Service arm 20/24
56K256a 24V 56K314 Service arm down Output signals Service arm 20/24
56K256b 24V 56K314 Service arm down redundant Output signals Service arm 20/24
6 - 18 PC4000-6 TS 08199-xD-GB-2
Tables for Testing and Troubleshooting Power Supply
Condi-
Location
57K553-1 24V 56K316 Gear oil cooler back-pressure Output signals Control panel 16/24
57K506a-1 24V 56K316 Valve fan drive 1 min. Output signals Control panel 16/24
57K506b-1 24V 56K316 Valve fan drive 1 med. Output signals Control panel 16/24
57K646 24V 56K315 Pump control Output signals Control panel 15/24
57K647 24V 56K316 Pump control Output signals Control panel 15/24
57K648 24V 56K316 Pump control Output signals Control panel 15/24
57 57K626 24V 56K315 Pump control Output signals Control panel 14/24
57K630 24V 56K315 Pump control Output signals Control panel 14/24
57K631 24V 56K315 Pump control Output signals Control panel 15/24
57K517 24V 56K316 Pump control Output signals Control panel 14/24
57K517a 24V 56K316 Pump control Output signals Control panel 14/24
57Q624c 24V 56K315 Service arm enable Output signals Service arm 19/24
57Q625 24V 56K315 Ladder movement fast Output signals Ladder 21/24
60 60P140 24V 51K318 Travel motion horn Output signals Superstructure 24/24
61Q632a 24V 40K313 Auto float stick Output signals Ext. low volt. 5/24
61 61Q633a 24V 40K313 Auto float stick Output signals Ext. low volt. 5/24
61Q635a 24V 40K313 Auto float boom Output signals Ext. low volt. 5/24
62Q507 24V 40K313 CLS 1 Lubrication pump Output signals Lubric. Syst. 23/24
62Q507a 24V 40K313 CLS 1 Release lubrication line Output signals Lubric. Syst. 23/24
62
62Q509 24V 11K303 SLS Lubrication pump Output signals Lubric. Syst. 23/24
62Q509a 24V 11K303 SLS Release lubrication line Output signals Lubric. Syst. 23/24
test_leve Test power supply for lever Output signals Ext. low volt. 8/24
TS 08199-xD-GB-2 PC4000-6 6 - 19
Cable colour identification Tables for Testing and Troubleshooting
Short Marks
Colour Colour
(English) (German) Standard IEC German German
60757* (current) (previous)
Black Schwarz BK SW sw
Brown Braun BN BR br
Red Rot RD RT rt
Orange Orange OG OR or
Yellow Gelb YE GE ge
Green Grün GN GN gn
Blue Blau BU BL bl
Violet Violett VT VI vi
Grey Grau GY GR gr
White Weiß WH WS ws
Pink Rosa PK RS rs
Turquoise Türkis TQ TK tk
6 - 20 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
7 TROUBLESHOOTING BY
TROUBLE CODE
TS 08199-xD-GB-2 PC4000-6 7 -1
Troubleshooting by Trouble Code
Contents of trouble The system assumes that the main gate valve is not completely open while the engine is running.
- If the voltage at the proximity switch 40B031 is 0 V, the main gate valve should be closed.
- If the SHUTDOWN BYPASS setting for the option "Shut-Off (gate) valve" is set to OFF on the
VHMS monitor, the engine is shut down if the main gate valve is not completely open.
Related information Refer to Fig. 7-3 on page 7-5.
REMARKS: For detailed information on the VHMS settings refer to the SERVICE MANUAL,
chapter 14, section SHUTDOWN BYPASS ON/OFF.
- Background colour of the trouble code information: red
Action of controller
- The MTC blinks out the binary code 000001
Problem that appears
Engine shutdown & start is blocked.
on the machine
Engine stopped because of main Shut-Off (gate) valve.
Instruction message 1 - Open the Shut-Off (gate) valve.
- If failure exists further, inform service.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
7 -2 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 -3
Troubleshooting by Trouble Code
(A) Gap 3 - 5 mm
7 -4 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Input signal (analog) of the proximity switch 40B031 on the REAL TIME MONITOR
[4/5]
Fig. 7-2 Input signal (analog) of the proximity switch 40B031 on the REAL TIME MONITOR
In the REAL TIME MENU select item 03 Hydraulic Then select screen 4/4 of the REAL TIME MONITOR
View onto the setting for SHUTDOWN BYPASS on the VHMS monitor
TS 08199-xD-GB-2 PC4000-6 7 -5
Troubleshooting by Trouble Code
Wiring Diagram (40B031) for trouble code G00001 (Main gate valve open)
[5/5]
Fig. 7-4 Wiring Diagram (40B031) for trouble code G00001 (Main gate valve open)
7 -6 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble Test speed 1800 rpm is activated by switch 11S041-1 [NO] in the cab base.
Related information If the Quantum engine control module is switched to ground, the engine speed is fixed at 1800 rpm.
Instruction message 37 Switch Testspeed in cab base forces the engine to run constantly 1800 1/min.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
TS 08199-xD-GB-2 PC4000-6 7 -7
Troubleshooting by Trouble Code
7 -8 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble The microcontroller RC4-4 (10K032) of the Electronic Load Limiting Control signals a problem.
Related information If trouble code G00003 is displayed, the electronic pump regulation system is inoperative.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Keep the control levers in neutral position.
On normal regulation condition the green LED The power supply for Vmin 22V
11P063 at the X2 board is permanently the pump controller
Vmax 24V
switched ON (24V). RC4-4 and the
Yes electrical circuit
inside the controller
is faultless.
Go to next step.
TS 08199-xD-GB-2 PC4000-6 7 -9
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The pump controller Engine running at high idle.
RC4-4 (10K032) for Keep the control levers in neutral position.
electronic pump REMARKS: If any trouble is detected in the pump regulation system the red
regulation signals 2 LED 11P138 at the X2 board is flashing blink codes.
any malfunction in
For the meaning of the blink codes refer to the following chart:
the pump regulation
system
7 - 10 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Step 2
continued
Fig. no. 2
TS 08199-xD-GB-2 PC4000-6 7 - 11
Troubleshooting by Trouble Code
REMARKS: In the hydraulic mode (H) the rated output power is reduced to
approx. 75%. Therefore it is necessary to perform the repair as
soon as possible.
7 - 12 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Related information Pressure sensor 40B105 transmits a pre-warning message for the hydraulic oil level.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Check with stopped engine and the attachment in its defined position.
In consideration of the kind of attachment Refill specified
(BHA or FSA) and the hydraulic oil tempera- hydraulic oil and
ture, check the hydraulic oil level sight gauge, Yes verify that trouble
and verify if the hydraulic oil level corresponds code G00005 is
Hydraulic oil level low 1 to the displayed trouble message. not displayed again.
Refer to illustration Fig. 7-6 on page 7-15,
which shows the hydraulic oil tank label with
the relevant oil levels on the left and right side No Go to next step.
of the label.
Is the oil level too low?
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch OFF.
Vmin 22V
Disconnect the cable connector from the
2 Yes Go to step 5.
Incorrect or no supply pressure transducer and measure the
supply voltage at connector terminal B. Vmax 24V
voltage in the circuit of
pressure transducer Is supply voltage present? No Go to next step.
40B105
Follow the trouble-
Check if trouble code G00099
Yes shooting chart for
3 "Trouble power supply" is set.
trouble code G00099.
Is trouble code G00099 displayed?
No Go to next step.
TS 08199-xD-GB-2 PC4000-6 7 - 13
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the Disconnection or short
wiring between circuit in any wire
pressure transducer segment (including
Refer to the Wiring Diagram and check the
40B105 and the power connectors) between
wire segments between pressure transducer
supply line of circuit 4 pressure transducer
and the power supply line 11F013a for
breaker 11F013a and the line of the
continuity. No
(disconnection or circuit breaker
defective contact in Is continuity present? 11F013a.
any connector) Locate the problem
and repair as
necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
Disconnection in the circuit in any wire
Disconnect connector 2 from node 11 and
signal wiring between segment (including
measure at the terminal of 40X340-3.
pressure transducer connectors) between
40B105 terminal C Refer to the Wiring Diagram and check the
5 pressure transducer
and node 11 signal wiring segments between the pressure
and cable connector
transducer, terminal C, and the cable No
(disconnection or 40X340, terminal 3,
connector 40X340, pin 3, and node 11
defective contact and node 11
(connector 2, pin 3) for continuity.
in any connector) (connector 2, pin 3).
Is continuity present?
Locate the problem
and repair as
necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Defective shield wiring* Disconnection or short
at the pressure trans- Disconnect the cable connector from the circuit in any wiring
ducer 40B105 pressure transducer. segment (including
(disconnection or Refer to the Wiring Diagram and check the connectors) between
defective contact 6
shield wiring segments for proper ground cable connector
in any connector) connection and continuity between connector No terminal A and the
*Refer to section 2.15 terminal A and shield line 40X340-1. shield line 40X340-1.
CABLE SHIELDING Are ground connection and continuity ok? Locate the problem
and repair as
necessary.
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Defective pressure Vmin 0.5V
Using the Deutsch T-box measure the signal Yes Go to next step.
transducer 40B105 Vmax 9.5V
7 voltage at connector terminal C of the pressure
(missing or poor transducer. Replace the pressure
signal current)
Does the measurement meet the transducer and verify
No
specification? that the repair was
successful.
Bring the machine back into the original condition.
Final check 8
Start the machine and verify that the trouble code does not arise again.
7 - 14 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Wiring Diagram, oil level label, and defined position of the attachment (G00005)
[3/3]
Fig. 7-6 Wiring Diagram, oil level label, and defined position of the attachment (G00005)
TS 08199-xD-GB-2 PC4000-6 7 - 15
Troubleshooting by Trouble Code
Contents of trouble Sensor 40B004 [NO] indicates that the hydraulic oil level is below the minimum refill level.
- If the sensor 40B004 does not sense oil, its signal voltage turns to 0V.
- If the sensor signal voltage continues to be 0V for 10 seconds, trouble code G00007 is set.
Setting options on the VHMS Service Level for too low hydraulic oil level:
A) If the Shutdown Bypass setting for the hydraulic oil level is set to OFF, the engine is stopped.
Related information B) If the Shutdown Bypass setting for the hydraulic oil level is set to ON, the engine is not stopped.
REMARKS: The MTC compares the signals of 40B004 and 40B105 for consistency.
- If the signals are consistent trouble code G00007 is set.
- If the signals are inconsistent trouble code G00064 is set.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Check with stopped engine and the attachment in its defined position.
Check the hydraulic oil level at the sight glass and fill up hydraulic oil.
Hydraulic oil needs
1 Observe the hydraulic oil temperature and refill oil up to the appropriate level.
refilling Sight glass
Verify if other trouble messages concerning the hydraulic oil are displayed.
If other messages are displayed follow their instructions as necessary.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down, in
Final check 2
order to reset the binary code 000010
- Start the machine and verify that the trouble code does not arise again.
7 - 16 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Wiring Diagram (40B004) and the defined position of the attachment (G00007)
[2/2]
Fig. 7-7 Wiring Diagram (40B004) and the defined position of the attachment (G00007)
TS 08199-xD-GB-2 PC4000-6 7 - 17
Troubleshooting by Trouble Code
LED functions
Overview
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Press the cancel
button and refill the
Using the dipstick, verify if the grease level specified grease.
The concerned grease in the concerned barrel corresponds Yes
barrel (CLS or SLS) 1 to the displayed message. Verify that trouble code
needs refilling G00012 or G00013 is
Is the grease level too low? not displayed again.
No Go to next step.
7 - 18 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
The ultrasonic sensor may be covered with (a) Clean the lower
grease or the concerned grease barrel may be sensor surface
overfilled. and/or
(a) Is the lower surface of the ultrasonic sensor (b) Reduce the grease
covered with grease? level in the barrel.
and/or Yes
Then verify if the
(b) Is the grease barrel overfilled? problem is solved.
[LEDs (B) & (C) = ON
(orange) and G00012/
Definition of the grease levels
G00013 no longer
displayed].
LEDs (B) & (C) of the
concerned grease level
2
sensor (62B108 or
62B109) light up red
TS 08199-xD-GB-2 PC4000-6 7 - 19
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Disconnection in the Main key switch 20S001 OFF.
wiring between the Yes Go to next step. Rmax 1Ω
concerned grease
level sensor (62B108 Disconnection or short
or 62B109) and the circuit in any wiring
power supply line of Refer to the Wiring Diagram and check the segment (including
circuit breaker wiring segments between the concerned connectors) between
11F013a 5 the concerned grease
grease level sensor and the power supply line
for continuity. No level sensor and the
(disconnection or
line of the circuit
defective contact in Is continuity present? breaker 11F013a.
any connector or in the
junction box on top of Locate the problem
the concerned grease and repair as
barrel) necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the
signal wiring between Disconnection or short
the concerned grease Disconnect the signal line of the concerned circuit in any wiring
level sensor (62B108 grease level and the respective node. segment of the signal
or 62B109) and node 62B108: Node 12, connector 2, terminal 3 line (including connec-
12 or 3 62B109: Node 3, connector 1, terminal 7 tors and junction box)
6 between the con-
(disconnection or Refer to the Wiring Diagram and check the
No cerned grease level
defective contact in signal wiring segments between the sensor and the relating
any connector or in the concerned grease level sensor and the node/connector/termi-
junction box on top of relating node connector/terminal for continuity. nal.
the concerned grease
Is continuity present? Locate the problem
barrel)
and repair as
necessary.
Main key switch 20S001 OFF.
Defective shield wiring*
Yes Go to next step. Rmax 1Ω
at the cables of the
concerned grease level Disconnection or short
sensor (62B108 or circuit in any wiring
62B109) Refer to the Wiring Diagram and check the segment (including
7 shield wiring segments for continuity and connectors) between
(disconnection or
proper ground connection to the shield line. No the cable shield and
defective contact
in any connector) Are continuity and ground connection ok? the ground line.
*Refer to section 2.15 Locate the problem
CABLE SHIELDING and repair as
necessary.
7 - 20 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 21
Troubleshooting by Trouble Code
Wiring Diagram (62B108 & 62B109) for trouble codes G00012 & G00013
[5/6]
Fig. 7-8 Wiring Diagram (62B108 & 62B109) for trouble codes G00012 & G00013
7 - 22 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Wiring Diagram (junction box) for trouble codes G00012 & G00013
[6/6]
Fig. 7-9 Wiring Diagram (junction box) for trouble codes G00012 & G00013
TS 08199-xD-GB-2 PC4000-6 7 - 23
Troubleshooting by Trouble Code
Related information If the voltage at the proximity switch 40B031 is 0 V, the main gate valve should be closed.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Yes Go to next step.
Open the gate valve
completely and verify
Engine start is impossi- that trouble code
ble, because the gate Verify if the gate valve is fully open or not. G00020 is no longer
1
valve at the hydraulic Is the gate valve fully open? No set.
oil tank is not fully open If trouble code G00001
is set, refer to trouble-
shooting chart
G00001.
Gap:
Yes Go to next step. approx.
3-5mm
The gap between the
Check for the proper gap between the Adjust the gap.
proximity switch
40B031 and the 2 proximity switch and the open main gate valve. Verify that the
open main gate valve Does the gap correspond to the specification? proximity switch does
is too large No not touch the gate
valve when the gate
valve is completely
open.
7 - 24 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the cable connector from the Vmin 22V
3 proximity switch and insert the Deutsch T-box. Yes Go to step 6.
Vmax 24V
Measure the supply voltage at the connector
terminal A.
Incorrect or no supply No Go to next step.
voltage at the Is supply voltage present?
proximity switch Vmin 22V
40B031 Yes Go to next step.
Vmax 24V
Check if supply voltage is present at the
power supply line 11F013. Follow the trouble-
4
shooting chart for
Is supply voltage present? No trouble code G00090
"Trouble power
supply".
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Malfunction in the
power supply wiring Refer to the Wiring Diagram. Disconnection or short
between proximity 1. Disconnect the connector from the circuit in any wire
switch 40B031 and proximity switch. segment (including
circuit breaker 11F013 5 connectors) between
2. Check the wire segments between proximity switch and
(disconnection or No
proximity switch and power supply line circuit breaker 11F013.
defective contact in 11F013 for continuity.
any connector) Locate the problem
Is continuity present? and repair as
necessary.
VHMS Service Menu ON - Input check at node 11
1. Engine OFF Input
Yes Go to step 8.
2. 20S001 ON signal = 1
3. REAL TIME MONITOR
(refer to Fig. 7-12 on page 7-28)
03 Hydraulic
6
Screen 4/4
TS 08199-xD-GB-2 PC4000-6 7 - 25
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
Defective ground circuit in any wiring
Disconnect the cable connector from the segment (including
connection at the
8 proximity switch and check for proper ground connectors) between
proximity switch
connection at the connector terminal B. No proximity switch and
40B031
Is the ground connection ok? the ground line (GND).
Locate the problem
and repair as
necessary.
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
If the switch function VSignal
is not as specified closed:
Defective proximity Disconnect the sensor connector and insert the
9 replace the proximity 0V
switch 40B031 Deutsch T-box.
switch and verify that
Measure the signal voltage at terminal C with the repair was VSignal
closed and open gate valve. successful. open:
Go to final step 10. 22-24V
(A) Gap 3 - 5 mm
7 - 26 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Wiring Diagram (40B031) for trouble code G00020 (Main gate valve closed)
[4/5]
Fig. 7-11 Wiring Diagram (40B031) for trouble code G00020 (Main gate valve closed)
TS 08199-xD-GB-2 PC4000-6 7 - 27
Troubleshooting by Trouble Code
Input signal (analog) of the proximity switch 40B031 on the REAL TIME MONITOR
[5/5]
Fig. 7-12 Input signal (analog) of the proximity switch 40B031 on the REAL TIME MONITOR
In the REAL TIME MENU select item 03 Hydraulic Then select screen 4/4 on the REAL TIME MONITOR
View onto the setting for SHUTDOWN BYPASS on the VHMS monitor
7 - 28 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble Engine speed switch (20S030) is set to High Idle. Switch location: RH hand lever 20S019.
During the engine start sequence this switch prevents the engine to run directly at high idle
Related information
after engine startup.
- Background colour of the trouble code information: green
Action of controller
- The VHMS buzzer (20P022) is beeping, when the engine start switch is turned to ON.
Problem that appears
Engine start is blocked.
on the machine
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Toggle the switch
Switch 20S030 Check the switch setting. Yes
1 to Low Idle.
is set to High Idle Is the switch set to High Idle?
No Go to next step.
VHMS Service Menu ON - Input check at node 2
1. Engine OFF
2. 20S001 ON
3. REAL TIME MONITOR – In case of malfunction refer
(refer to Fig. 7-12 on page 7-28) to the Wiring Diagram.
07 Manual Switch – Check the condition of the
Switch 20S030 or its
2 Screen 2/4 monitoring loop at node 2,
wiring is defective
4. Check the input signal of 20S030 connector 7, pin 4.
on the VHMS monitor. – If a sporadic interruption
1 = ON input High Idle exists, further inspection
0 = OFF no input Low Idle of the circuit is required.
The displayed input must change over (0 1)
when you toggle the switch.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 29
Troubleshooting by Trouble Code
Input signal of the engine speed switch 20S030 on the REAL TIME MONITOR
[3/3]
Fig. 7-15 Input signal of the engine speed switch 20S030 on the REAL TIME MONITOR
In the REAL TIME MENU select item 07 Manual Switch Then select screen 2/4 on the REAL TIME MONITOR
7 - 30 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
TS 08199-xD-GB-2 PC4000-6 7 - 31
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF during repair.
After repair 20S001 ON and restart engine.
Defective starter(s) 6
Replace both starters and check for proper
Go to final step.
cable connections.
Bring the machine back into the original condition.
Final check 7
Start the machine and verify that the trouble code does not arise again.
Fig. 7-16 Wiring Diagram (Cold Start Signal) for trouble code G00032
7 - 32 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Fig. 7-17 Wiring Diagram ("Engine running" signal) for trouble code G00032
TS 08199-xD-GB-2 PC4000-6 7 - 33
Troubleshooting by Trouble Code
Related information Verify this trouble message with CoDeSys Visualization software tool.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
VHMS controller - Please contact KMG or your dealer for further action.
inoperative due to an 1 A specified controller unit is needed.
internal malfunction - Replace the VHMS controller and check the system for proper function
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 2
in order to reset the binary code 000100.
- Start the machine and verify that the trouble code does not arise again.
7 - 34 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble VHMS display (20P047) inoperative due to internal malfunction (hardware).
Related information Verify this trouble message with CoDeSys Visualization software tool.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
VHMS display - Please contact KMG or your dealer for further action.
inoperative due to an 1 A specified display unit is needed.
internal malfunction - Replace the VHMS display and check the system for proper function
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 2
in order to reset the binary code 000101.
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 35
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Check for leaks and
refill specified gear oil.
PTO 1 gear oil level Verify if PTO 1 gear oil level is below sensor
Yes Verify that trouble code
is below sensor 1 57B175-1.
G00035 is not
57B175-1 Is the gear oil level too low? displayed again.
No Go to next step.
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the cable connector from the gear Vmin 22V
2 oil level sensor, insert the Deutsch T-box, and Yes Go to step 4.
Vmax 24V
measure the supply voltage at the cable
connector, terminal A.
Incorrect or no supply No Go to next step.
voltage in the circuit Is supply voltage present?
of gear oil level sensor Vmin 22V
57B175-1 Yes Go to next step.
Vmax 24V
Check if supply voltage is present at the
power supply line 11F013. Follow the trouble-
3
shooting chart for
Is supply voltage present? No trouble code G00090
"Trouble power
supply".
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
Defective ground circuit in any wiring
Disconnect the cable connector from the segment (including
connection at the
4 gear oil level sensor and check for proper connectors) between
gear oil level sensor
ground connection at the connector terminal C. No gear oil level sensor
57B175-1
Is the ground connection ok? and ground line.
Locate the problem
and repair as
necessary.
7 - 36 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
51R008max
Yes Go to next step.
820Ω
Disconnection in the Disconnection or
signal wiring between Disconnect the signal line connector 1, short circuit in any
gear oil level sensor terminal 2, from node 17 (51K317). wiring segment
57B175-1, terminal B, Refer to the Wiring Diagram and check the (including connectors)
and node 17 5
signal wiring segments between the oil level between gear oil
(disconnection or sensor, terminal B, and the node connector 1, No level sensor and node
defective contact terminal 2, for continuity. cable connector 1,
in any connector) Is continuity present? terminal 2.
Locate the problem
and repair as
necessary.
Main key switch 20S001 ON.
Open the REAL TIME MONITOR and check Replace the gear oil VSignal
Defective gear oil level the sensor signal. level sensor and verify open: 0V
6
sensor 57B175-1 Refer to illustration Fig. 7-19 on page 7-39. Yes that the repair was VSignal
Is the sensor signal = 0 (no oil) even there is successful.
closed:
enough gear oil in the PTO 1? Go to final step. 22-24V
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 7
in order to reset the binary code 000110.
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 37
Troubleshooting by Trouble Code
Fig. 7-18 G00035 - View onto the location of sensor 57B175-1 at the PTO
57B175-1 Location of the PTO 1 gear oil level sensor Power take-off side
57B049-1 Location of the PTO 1 gear oil temperature sensor Power take-off side
7 - 38 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Input signal (analog) of the PTO 1 gear oil sensor 57B175-1 on the REAL TIME MONITOR
[4/5]
Fig. 7-19 Input signal (analog) of the gear oil level sensor 57B175-1 on the REAL TIME MONITOR
In the REAL TIME MENU select item 02 PTO 1 Then select the REAL TIME MONITOR screen 1/1
View onto the setting for SHUTDOWN BYPASS on the VHMS monitor
Fig. 7-20 View onto the setting for SHUTDOWN BYPASS on the VHMS monitor
REMARKS: If the SHUTDOWN function is bypassed (setting 2), engine operation is possible even PTO 1 gear oil
may be missing!
TS 08199-xD-GB-2 PC4000-6 7 - 39
Troubleshooting by Trouble Code
7 - 40 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 41
Troubleshooting by Trouble Code
Contents of trouble This trouble message is generated if a problem at any node output occurs.
- In order to identify the affected node number and to receive more information on the kind of
trouble, open:
REAL TIME MONITOR
05 Electrical Equipm
Related information 3/3 Electr Equipment Diagnosis
- For further information on node output errors also refer to section 5.1.2 on page 5-4
(TROUBLE OUTPUT SHORT-CIRCUIT).
- If trouble message G00308 is also displayed, follow the troubleshooting procedure of G00308 at
first. G00308 has higher priority.
- Background colour of the trouble code information: yellow
Action of controller - If any monitored function is affected by this output trouble, an output check message over the
electronic relays (e.g. control output 56K250a/b) is displayed.
Problem that appears
The affected function(s) is inoperative.
on the machine
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Open the REAL TIME MONITOR
05 Electrical Equipm.
Screen 3/3 (Electr Equipment Diagnosis) Troubleshooting procedure
Sample display (according to the displayed sample)
OUTPUT ERROR TYPE =2
CAN-NODE NUMBER =9
CONNECTOR NUMBER =6
PIN-NUMBER =2
7 - 42 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble The monitoring loop of the emergency stop circuit is inoperative.
Related information The function of the emergency stop circuit is still guaranteed.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The monitoring loop of
the emergency stop
circuit is inoperative, - Check the relay and its wiring and locate the trouble. Verify that the repair was
1
because relay - Repair as necessary. successful.
11K044a or its
wiring is defective.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 2
in order to reset the binary code 101110.
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 43
Troubleshooting by Trouble Code
7 - 44 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
VHMS Service Menu ON - Input check at node 3
1. Engine OFF
2. 20S001 ON Fault
3. REAL TIME MONITOR - Check relay 11K032
(refer to Fig. 7-24 on page 7-47) 0
and/or its wiring.
Relay 11K032 or its 13 Pilot control VHMS,
1 - Repair as necessary. REAL
wiring is defective Screen 6/6
TIME
4. Check the input signal of 11K032
MONITOR
on the VHMS monitor.
0 = OFF Fault OK
1 = ON OK 1
Go to next step.
Which state is displayed, 0 or 1?
VHMS Service Menu ON - Check Failure History
1. Engine OFF
Refer to the Wiring
2. 20S001 ON
Diagram and check:
Sporadic malfunction 3. SERVICE MENU SELECT VHMS,
2 - Wiring
of relay 11K032 (refer to Fig. 7-25 on page 7-47) Wiring
- Relay 11K032
05 Failure History Diagram
Repair or replace as
4. Check the occurrence of G00054 in the necessary
Failure History chart.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 45
Troubleshooting by Trouble Code
7 - 46 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Input signal (analog) of relay 11K032 on the REAL TIME MONITOR (G00054)
[3/3]
Fig. 7-24 G00054 - Input signal (analog) of relay 11K032 on the REAL TIME MONITOR
Fig. 7-25 G00054 - Exemplary view onto the VHMS Failure History
TS 08199-xD-GB-2 PC4000-6 7 - 47
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Remove the residues
of the extinguishing
agent and clean the
power house as
Make sure that no danger or risk of injury exists necessary.
Fire alarm was before entering the power house. The detection and
initiated and the fire Identify the cause of the fire in the power house. actuation system and
suppression system the fire suppression
A
was activated in order systems must be
to extinguish a fire in REMARKS: Also refer to the troubleshooting checked, recharged,
the power house procedures which are described in the and approved by
manual of the system manufacturer. authorized service
personnel immediately
after operation.
Rectify the cause for
the fire.
Remove the residues
of the extinguishing
agent and clean the
power house as
Make sure that no danger or risk of injury exists before necessary.
entering the power house. The detection and
Fire alarm was
Identify the cause of the fire in the power house. actuation system and
initiated due to a
the fire suppression
false alarm and the B
systems must be
fire suppression
REMARKS: Also refer to the troubleshooting checked, recharged,
system was activated
procedures which are described in the and approved by
manual of the system manufacturer. authorized service
personnel immediately
after operation.
Rectify the cause for
the false fire alarm.
7 - 48 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 49
Troubleshooting by Trouble Code
Fig. 7-26 Wiring Diagram (fire alarm) for trouble code G00060
7 - 50 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Fig. 7-27 Wiring Diagram (10B351 in the safety circuit) for G00060
TS 08199-xD-GB-2 PC4000-6 7 - 51
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - 51K003b-1 input check
1. 20S001 ON
2. Engine OFF
3. REAL TIME MONITOR OK
(refer to Fig. 7-28 on page 7-53) 0 Signal = 0V
01 Engine 1
Go to next step.
Screen 5/6
The Cummins ECM
4. Check the input signal of 51K003b-1 VHMS,
transmits a wrong
1 on the REAL TIME MONITOR. REAL
engine speed signal
at pin C 0 OK (signal indicates engine OFF) TIME
No RPM-signal (<300 1/min) from MONITOR
engine ECM. Signal = 0V Fault
7 - 52 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
20S001 OFF - Engine OFF - 50S058 locked.
Refer to the SERVICE MANUAL, section
MAIN HYDRAULIC PUMPS AND PUMP
REGULATION SYSTEM, and find the
adjustment procedure for the engine speed
sensor (pick up). approx.
Engine speed sensor Yes Go to final step.
In the first step remove the engine speed 10VAC
(pick up) 52B064-1,
sensor and clean the sensor tip from magnetic
possible problems:
3 chips and dirt as described. Then follow the
- Wrong adjustment adjustment procedure and perform the final
- Contamination check.
- Sensor defective
If necessary replace the pick up (52B064-1).
The terminal numbers of your shovel may
differ from the terminal numbers mentioned in
the Service Manual. Refer to the Wiring No Go to next step.
Diagram for the individual terminal numbers.
Could you rectify the problem?
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Defective RPM-module Imin 0mA
51T018-1 Yes Go to next step.
4 Measure the signal current at terminals Imax 20mA
(missing or poor signal
current) or wrong set- 1+ and 1- of the RPM-module. Replace the RPM-
ting Do the measurements meet the specification? module if necessary
No
and verify that the
repair was successful.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 5
in order to reset the binary code 001000
- Start the machine and verify that the trouble code does not arise again.
Fig. 7-28 G00061 - Input signal (analog) of 51K003b-1 on the REAL TIME MONITOR
TS 08199-xD-GB-2 PC4000-6 7 - 53
Troubleshooting by Trouble Code
Wrong signal of the engine speed converter on the REAL TIME MONITOR (G00061)
[3/3]
Fig. 7-29 G00061 - Wrong signal of the engine speed converter on the REAL TIME MONITOR
Fig. 7-30 Wiring Diagram (engine speed) for trouble code G00061
7 - 54 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble A malfunction in the monitoring loop for too high engine speed is detected (2000 RPM and higher)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
20S001 OFF - Engine OFF - 50S058 locked
Refer to the SERVICE MANUAL, section
MAIN HYDRAULIC PUMPS AND PUMP
REGULATION SYSTEM, and find the
adjustment procedure for the engine speed
sensor (pick up). approx.
Engine speed sensor Yes Go to final step.
In the first step remove the engine speed 10VAC
(pick up) 52B064-1,
sensor and clean the sensor tip from magnetic
possible problems:
1 chips and dirt as described. Then follow the
- Wrong adjustment adjustment procedure and perform the final
- Contamination check.
- Sensor defective
If necessary replace the pick up (52B064-1).
The terminal numbers of your shovel may
differ from the terminal numbers mentioned in
the Service Manual. Refer to the Wiring No Go to next step.
Diagram for the individual terminal numbers.
Could you rectify the problem?
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Defective RPM-module Imin 4mA
51T018-1 Yes Go to next step.
2 Measure the signal current at terminals Imax 20mA
(missing or poor signal
current) or wrong set- 1+ and 1- of the RPM-module. Replace the RPM-
ting Do the measurements meet the specification? module if necessary
No
and verify that the
repair was successful.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 3
in order to reset the binary code 101001
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 55
Troubleshooting by Trouble Code
Fig. 7-31 Wiring Diagram (engine speed) for trouble code G00062
7 - 56 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Check the wiring between sensor and Yes Go to next step. Rmax 1Ω
connector 51X152:
pin 23 to shield
Wiring or connector Repair or replace
1 pin 24 to A
problem No according to the actual
pin 25 to C
pin 26 to B Wiring Diagram.
Is continuity present?
– Check the input signal at node 17
(51K317). Measure the input signal VSignal
Yes Go to final step.
of 59B015 at connector 2, pin 6. 0.5-9.5V
No input signal – Measure the signal voltage and
2
at node 17 compare the voltage to your Real-Time
temperature.
No Go to next step.
Does the signal correspond to the Real-Time
temperature?
Check the signal voltage of temperature A sporadic malfunction
sensor 59B015 and compare to the PT100 Yes may exist. Further
voltage chart. inspection is required. Refer to
Insert the T-box at the sensor connector the PT100
Sensor defective 3
and measure the signal voltage between voltage
pin B and C. Replace the PT100 chart
No
sensor.
Does the signal voltage correspond to the
PT100 voltage chart?
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 4
in order to reset the binary code 001010.
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 57
Troubleshooting by Trouble Code
7 - 58 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The signal of the Check with stopped engine and the attachment in its defined position.
hydraulic oil level
sensor 40B004 If the actual hydraulic oil level in the main hydraulic oil
1 reservoir is higher than the level of sensor 40B004,
(minimum level Go to next step.
then sensor 40B004 or its wiring can be assumed to be
indication)
defective.
is disturbed
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch 20S001 ON.
Disconnect the cable connector from the oil Vmin 22V
level sensor 40B004. Yes Go to step 5.
2 Vmax 24V
Insert the Deutsch T-box, and measure the
supply voltage at the cable connector
Incorrect or no supply terminal A. No Go to next step.
voltage in the circuit of Is supply voltage present?
the oil level sensor
Vmin 22V
40B004 Yes Go to step 5.
Vmax 24V
Check if supply voltage is present at the
power supply line 11F013. Follow the trouble-
3
shooting chart for
Is supply voltage present? No trouble code G00090
"Trouble power
supply".
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the
wiring between the oil Disconnection or short
level sensor 40B004 circuit in any wiring
Refer to the Wiring Diagram and check the segment (including
and the power supply
wiring segments between oil level sensor connectors) between
line of circuit breaker 4
40B004 and the power supply line for oil level sensor 40B004
11F013
continuity. No and the line of the
(disconnection or
Is continuity present? circuit breaker.
defective contact in
any connector) Locate the problem
and repair as
necessary.
TS 08199-xD-GB-2 PC4000-6 7 - 59
Troubleshooting by Trouble Code
7 - 60 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 61
Troubleshooting by Trouble Code
- The hydraulic oil level dropped below the refilling oil level (below 5%).
Related information - The hydraulic oil level is still above the minimum oil level (sensor 40B004).
- Sensor 40B105 generates the message.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Check with stopped engine and the attachment in its defined position.
-Check the hydraulic oil level at the sight glass and fill up hydraulic oil.
Hydraulic oil needs
1 Observe the hydraulic oil temperature and refill oil up to the appropriate level.
refilling Sight glass
- Verify if other trouble messages concerning the hydraulic oil are displayed.
If other messages are displayed follow their instructions as necessary.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the trouble code does not arise again.
7 - 62 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble Machine configuration for option Bucket Shut-off at too high hydraulic oil temperature
Case A) Option = ON
Case B) Option = OFF
- The hydraulic oil temperature sensor 59B015 detects an oil temperature >T4.
Related information - For the definition of the hydraulic oil temperatures T1, T2, T3, T4 refer to the oil temperature table
on page 7-65 of this troubleshooting chart.
- Background colour of the trouble code information: red
Action of controller
- On condition that the engine is running: the fan speed is set to max. speed.
The hydraulic oil is overheated.
Problem that appears
Case A) Option = ON Bucket is shut-off
on the machine
Case B) Option = OFF Bucket NOT shut-off Continuous buzzer sound (20P022) in the cab
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle, with max. fan speed.
Using a laser temperature meter check the
hydraulic oil temperature at the temperature Yes Go to next step.
The hydraulic oil sensor 59B015.
1 Check for other
is overheated For the defined hydraulic oil temperatures refer relating trouble codes
to the oil temperature table on page 7-65. No and follow the relating
Does the measured hydraulic oil temperature troubleshooting chart
indicate overheating as well? as necessary.
Main key switch 20S001 ON.
Yes Go to next step.
Wrong hydraulic oil Check the hydraulic oil settings (oil type, Adjust the hydraulic oil
settings may cause 2 viscosity) in the service mode of the VHMS settings in the service
the problem system. No mode of the VHMS
Are the oil settings correct? system and recheck for
normal range.
Engine running at high idle.
Yes Go to next step. RPMmax
Maximum fan speed is achieved if no voltage Refer to the SERVICE 1250±50
(0V) is applied at both solenoid valves MANUAL, section RPMmed
57K506a-1 and 57K506b-1. Therefore Hydraulic Oil Cooling, 1000±50
disconnect the cable connectors from both and perform the setting
The fan is not driven solenoid valves 57K506a-1 & 57K506b-1. of the max. fan speed.
3
at max. speed If the fan speed does not increase, check the
No If the setting is not as
hydraulic settings for the fan speed (refer to specified follow the
the Service Manual). Connect both cable adjustment and/or
connectors to the solenoid valves 57K506a-1 inspection procedures
and 57K506b-1 again. in the SERVICE
Is the setting for max. fan speed correct? MANUAL
as necessary.
TS 08199-xD-GB-2 PC4000-6 7 - 63
Troubleshooting by Trouble Code
7 - 64 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Fig. 7-35 Wiring Diagram (57K506a-1 / 57K506b-1) and location for G00066
TS 08199-xD-GB-2 PC4000-6 7 - 65
Troubleshooting by Trouble Code
Contents of trouble Via the resistor 11T080 the system detects too high battery voltage.
- If the battery voltage at 11T080 is >=29V for 5s, the trouble code is set.
Related information - The system assumes that resistor 11T080 and its wiring are not defective, otherwise trouble code
G00161 should be displayed.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - 11T080 input check
A) Measure the charging voltage between Vcharge
alternator terminal "B+" and chassis Yes Go to next step. min. 27.5V
(body ground). max. 29V
B) Also see the charging voltage value which
is shown on the REAL TIME MONITOR
(VHMS).
The voltage regulator
in the alternator may 1. 20S001 ON
be defective and 1 2. Engine running at high idle
causes the battery
3. REAL TIME MONITOR
over voltage No Replace the alternator.
(refer to Fig. 7-38 on page 7-67)
05 Electrical Equipm.
Screen 1/3
4. Check the input signal of 11T080 on the
REAL TIME MONITOR.
Does the charging voltage meet the
specification?
Resistor 11T080 or If trouble code G00161 Trouble monitoring Yes Go to final step.
its wiring may be the battery voltage is displayed at the same time,
2 follow the belonging procedures.
cause for the battery A sporadic malfunction
over voltage Could you rectify the problem? No may exist. Further
inspection is required.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
7 - 66 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Fig. 7-37 Wiring Diagram (11T080) and component location for G00067
Fig. 7-38 G00067 - Input signal of 11T080 on the REAL TIME MONITOR
TS 08199-xD-GB-2 PC4000-6 7 - 67
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
7 - 68 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Fig. 7-40 G00069 - Gear oil temperature (PTO 1) on the Main Gauge Screen
TS 08199-xD-GB-2 PC4000-6 7 - 69
Troubleshooting by Trouble Code
Fig. 7-41 Wiring Diagram (57B049-1) and component location for G00069
7 - 70 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Related information
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle, with max. fan speed.
Using a laser temperature meter, verify if the PTO gear
oil temperature at the temperature sensor 57B049-1 is
PTO gear oil too high.
1
overheated For the location of 57B049-1 refer to Go to next step.
Fig. 7-42 on page 7-73.
For the definition of the PTO gear oil temperatures refer
to the above table (Z 26718).
Check with stopped engine and the attachment in its defined position.
Yes Go to next step.
Check the PTO gear oil level with the dipstick
as described in the OPERATION & Refill or drain PTO
PTO gear oil level gear oil until the target
2 MAINTENANCE MANUAL, section
too low level is reached. OM/M
Every 50 Operating Hours or Weekly. No
Is the PTO gear oil level within the specified Then monitor the PTO
range? gear oil temperature
again.
Main key switch 20S001 ON.
Yes Go to next step.
Adjust the PTO gear oil
Wrong PTO gear oil Check the PTO gear oil settings (oil type and settings on the service
settings may cause 3 viscosity) on the service level of the VHMS level of the VHMS
the problem system. No system.
Are the oil settings correct? Then verify that the
gear oil temperature
is in normal range.
TS 08199-xD-GB-2 PC4000-6 7 - 71
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
- Maximum fan speed is achieved if no voltage Yes Go to next step. RPMmax.
(0V) is applied at both solenoid valves 1250±50
57K506a-1 and 57K506b-1. Refer to the SERVICE
MANUAL, section RPMmed.
- Therefore disconnect the cable connectors Hydraulic Oil Cooling, 1000±50
from both solenoid valves 57K506a-1 & and perform the setting
The fan is not driven 57K506b-1. of the max. fan speed.
4
at max. speed - If the fan speed does not increase, check the
No If the setting is not as
hydraulic settings for the fan speed (refer to specified follow the
the SERVICE MANUAL). adjustment and/or
- Connect both cable connectors to the inspection procedures
solenoid valves 57K506a-1 and 57K506b-1 in the SERVICE
again. MANUAL as
necessary.
Is the setting for max. fan speed correct?
Engine OFF & maintenance safety switch 50S058 OFF + locked
REMARKS: This test step must only be - Clean the gear oil/
performed if the engine is hydraulic oil cooler
Any clogged gear oil standing still. with a pressure
cooler segment in the cleaner as
hydraulic oil cooler - Perform a visual inspection of the gear oil
5 cooler segments. Yes necessary.
frame caused the
overheating of the - Also open the swing out doors of the cooler - Continue to work and
PTO gear oil frame and check for deposits between these verify that the PTO
door wings. gear oil temperature
is in normal range.
Is intense pollution present?
No Go to next step.
Engine running at high idle.
Yes Go to next step.
- Carry out adjust-
ments as necessary.
- After that verify that
the PTO gear oil
Overheating due to Refer to the SERVICE MANUAL, chapter 2, temperature is in
any malfunction in the 6 section PTO Lubrication and Cooling and normal range.
PTO lubrication system follow the given adjustment procedures. No - If any other relating
Are the adjustments as specified? trouble code is
present, follow the
troubleshooting
procedures of the
corresponding
troubleshooting
chart.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 7
in order to reset the binary code 001101.
- Start the machine and verify that the trouble code does not arise again.
7 - 72 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Location of the PTO 1 gear oil level dipstick and temperature sensor 57B049-1
[3/3]
Fig. 7-42 Location of the PTO 1 gear oil level dipstick and temperature sensor 57B049-1
57B175-1 Location of the PTO 1 gear oil level sensor Power take-off side
57B049-1 Location of the PTO 1 gear oil temperature sensor Power take-off side
TS 08199-xD-GB-2 PC4000-6 7 - 73
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Yes Go to next step.
Refer to the SERVICE MANUAL, chapter 2, Carry out adjustments
section PTO Lubrication and Cooling and as necessary.
1 follow the given adjustment procedures. After that recheck if the
No
Are the pressure adjustments as specified? PTO gear lubrication
No PTO gear lubrica-
pressure is in normal
tion pressure present
range.
Main key switch 20S001 OFF
7 - 74 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 75
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle & ladder up & safety lever down
- Follow the trouble-
Check if any trouble code(s) concerning the shooting chart of the
lubrication systems is present. displayed trouble
code(s) and rectify
Problem in the Is any trouble code for the lubrication systems the lubrication
lubrication system(s). present? problem.
A problem with the - After the repair manu-
lubrication cycles 1 INFO Yes ally activate the lubri-
causes bucket cut-off Remember the PauseTime setting is reduced cation system and
(option) or continuous to 30 s under the following conditions: recheck for proper
buzzer sound (20P022) - If you entered the VHMS Service Level or function.
in the cab - Also verify that the
- After the first manual lubrication cycle was
started. bucket motion is no
longer restricted
If you leave the Service Level again, the pre- (option).
adjusted Pause Time is resumed.
No Go to next step.
A malfunction of relay 11K050 active (24 V): Replace the relay and
11K050 causes the 2 - Bucket movement enabled check for proper
bucket cut-off 11K050 inactive (0 V): system function.
- Bucket movement disabled No
If the problem is not
Does the function of relay 11K050 meet the yet rectified go to next
above specification? step.
7 - 76 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 77
Troubleshooting by Trouble Code
7 - 78 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 79
Troubleshooting by Trouble Code
Wiring Diagram (pilot control slew & stick) for trouble code G00081
[5/5]
Fig. 7-46 Wiring Diagram (pilot control slew & stick) for trouble code G00081
7 - 80 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
G00086 - SHUTDOWN
[1/1]
Trouble code
Trouble SHUTDOWN
G00086
If a trouble is detected (on machine or engine side) which causes a delayed (10 s)
engine shutdown:
Contents of trouble - Message G00086 is displayed
- Buzzer sound (20P056) in the cab continuously ON
- Delayed engine shutdown (if the engine is running)
- The time delay of 10 seconds gives the operator the chance to bring the attachment in its defined
Related information parking position, before the engine is shutdown.
- The message is displayed one-time before shutdown.
- Background colour of the trouble code information: green
Action of controller - 20P056 in the cab ON
- Engine restart impossible
Problem that appears
Machine down due to any serious trouble.
on the machine
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The serious trouble which caused the engine shutdown will be displayed on the
VHMS monitor and/or a binary code is blinked out at the MTC:
Any serious trouble G-code machine trouble
caused a delayed 1 or
engine shutdown C-code engine trouble
Follow the troubleshooting procedure of the displayed trouble code and rectify
the problem.
TS 08199-xD-GB-2 PC4000-6 7 - 81
Troubleshooting by Trouble Code
7 - 82 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble The power supply circuit (stabilized B+) for sensors and switches is interrupted.
- The stabilized supply power is provided by the batteries 13G008 and 13G009 (located in the cab
base).
Related information
REMARKS: If the supply voltage (B+) drops below 17V, the monitoring function is shut down
(supply voltage below the self holding voltage).
Background colour of the trouble code information: red
Action of controller G00090 The MTC blinks out the binary code 110010
G00099 The MTC blinks out the binary code 110011
Problem that appears - Engine start is impossible.
on the machine - The monitoring function is inoperative.
8 G00090 No 24V at circuit breaker 11F013 - If failure exist further, inform service.
Instruction message
48 G00099 No 24V at circuit breaker 11F013a - If failure exist further, inform service.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
The batteries 13G008 V min 17V
& 13G009 in the cab 1 Check the batteries. Yes Go to next step.
support are defective V max 24V
Are the batteries OK?
No Replace the batteries.
The circuit between Repair or replace
the batteries 13G008 components as
Refer to the Wiring Diagram. necessary and verify
& 13G009 and the
Check the circuit (wires and electrical components) that the repair was
circuit breaker 2
between the batteries in the cab support and the successful.
11F013 (G00090) or
circuit breaker in the X2 switchboard.
11F013a (G00099) After that go to
is disturbed final step 3.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 3
in order to reset the binary code 110010 (G00090) or 110011 (G00099).
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 83
Troubleshooting by Trouble Code
Fig. 7-47 Wiring Diagram (stabilized power supply) for G00090 & G00099
7 - 84 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
The lock lever is not Yes Go to next step.
pushed down or its Check the position of the lock lever (down). Push the lock lever
1
switch 20S105 is Is the lock lever pushed down in its operating down in its operating
not closed No
position? position and continue
to work.
Yes Go to next step.
Replace the switch if
it is defective.
Lock lever switch Refer to the Wiring Diagram and check the If the wiring has a
20S105 or its wiring 2 switch function and the belonging wiring. problem, locate the
is defective No problem and repair
Are the switch and its wiring ok?
as necessary.
After repair recheck
the system for proper
function.
If no refilling process
takes place, move the
refilling arm back into
Yes its upper end position.
Verify that the trouble
message is no longer
displayed.
The refilling arm is Check the refilling arm position. For detailed informa-
not in the upper 3 tion on the adjustment
end position Is the refilling arm in the upper end position?
of the proximity switch
55B023 at the refilling
arm (end position),
No
refer to the latest ver-
sion of PARTS & SER-
VICE NEWS AH05539
and follow the instruc-
tions.
TS 08199-xD-GB-2 PC4000-6 7 - 85
Troubleshooting by Trouble Code
View onto the lock lever and the cover of 20S105 (G00091)
7 - 86 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Rectify the cause or
problem.
After that, release the
Any emergency Check the cause for the emergency activation. Yes concerned emergency
shut-off button 1
Is any cause present? shut-down switch(es)
was activated
and reset the safety
circuit.
No Go to next step.
Refer to the Wiring
Diagram. Repair or
The concerned replace the concerned
emergency shut-off Visually inspect the concerned switch, the switch switch or its wiring as
2
button or its wiring contacts, and the respective wiring. necessary.
may be defective
After repair go to
final step 3.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 3
in order to reset the present binary code(s).
- Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 87
Troubleshooting by Trouble Code
7 - 88 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
- Pilot control is also locked if the refilling arm is down or if the lock lever is pulled up.
Related information
- Verify the switch setting of the refilling arm enable switch 20S094.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Toggle the enable
Yes switch to OFF position
[0].
The enable switch For detailed informa-
(20S094 - at the tion on the adjustment
Check the switch position of the refilling arm of the proximity switch
dashboard) for the 1
enable switch. 55B023 at the refilling
refilling arm is in
ON position [1] Is the enable switch in ON position [1]? arm (end position),
No
refer to the latest
version of PARTS &
SERVICE NEWS
AH05539 and follow
the instructions.
Main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
(a) Pre-check: Yes Go to final step 3.
Check the supply voltage at terminal A.
The enable switch If supply voltage is not present, locate the Check the electric
(20S094 - at the problem and repair as necessary. circuit below 20X_20
dashboard) for the (terminal 30 at the
In switch position ON [1] there is
refilling arm or its 2 X2 board).
continuity between A → C.
wiring (safety Locate the problem
monitoring of pilot (b) Verification: No
and repair as
control) is defective If the enable switch is in ON position [1]
necessary.
(switch closed), the message should be
displayed on the VHMS monitor. After that verify that
the pilot control is
Is the message displayed when the enable
no longer cut out.
switch is switched to ON position?
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 89
Troubleshooting by Trouble Code
7 - 90 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Contents of trouble If the maintenance safety switch 50S058 is switched OFF, the engine is turned off / standing still.
Instruction message 11 Engine switched off by Maintenance Safety Switch in the engine room.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001OFF.
The maintenance Check the condition of the maintenance safety Contact your supervi-
safety switch 50S058 1 switch. Yes sor and clarify the
is locked intentionally Is the maintenance safety switch switched situation.
OFF and locked with a padlock? No Go to next step.
Main key switch 20S001OFF.
Switch 50S058
Repair or replace as
necessary.
TS 08199-xD-GB-2 PC4000-6 7 - 91
Troubleshooting by Trouble Code
7 - 92 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
The monitoring system detected any problem with the mechanics or with the logical control of the
Related information
wiper system.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Yes Go to next step.
a) Switch OFF the wiper switch (20S011) Repair or replace the
(switch position "0"). defective wiper parts
Malfunction in the b) Pull off the wiper arms from the as necessary (wiper
1
wiper system windscreen. arms and/or wiper
No blade).
Is the wiper system switched OFF and
could you pull off the wiper arms from Recheck the wiper
the windscreen? system for proper
function.
Main key switch 20S001 ON.
Wiper switched OFF (20S011 in position "0")
a) Press the QUIT button (11S145) at the Yes Go to step 4.
X2 board in the cab base in order to reset
the wiper system.
The logical wiper
control sequence 2 b) After that, the wiper arms should move into
is disturbed their end position.
No Go to next step.
c) Switch ON the wiper.
If the reset was successful, the wiper
function should be proper now.
Does the wiper operate without any problem?
Main key switch 20S001 OFF.
Refer to the latest version of PARTS & Yes Go to step 4.
The basic mechanical SERVICE NEWS AH06533 and follow
adjustment of the wiper 3 the given adjustment instructions. If trouble code G00103
linkage is wrong After that, recheck the wiper system for proper is present, follow the
No
function. relating troubleshoot-
ing procedures.
Does the wiper operate without any problem?
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the trouble code does not arise again.
TS 08199-xD-GB-2 PC4000-6 7 - 93
Troubleshooting by Trouble Code
Contents of trouble The monitoring system detected any problem with the limit switch in the wiper motor (20M004).
The limit switch in the wiper motor (20M004) may have an electrical problem.
Related information
REMARKS: If trouble code G00102 is present, first follow the relating troubleshooting chart.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Wiper switched OFF (20S011 in position "0")
a) Press the QUIT button (11S145) at the Yes Go to step 6.
X2 board in the cab base in order to reset
the wiper system.
The logical wiper
control sequence 1 b) After that, both wiper arms should move
is disturbed into their end position.
No Go to next step.
c) Switch ON the wipers.
If the reset was successful, the wiper
function should be proper now.
Do the wipers operate without any problem?
Main key switch 20S001 ON.
Wiper switch 20S011 switched ON.
Check the conditions via VHMS The system assumes
- REAL TIME MONITOR that the upper wiper
- 10 Windscreen Wiper reached its end
position, but the wiper
Conditions: arms don't move.
The upper wiper motor Upper wiper arm
(20M004), the limit When the VHMS
2 in end position VHMS display = 1 Yes
switch, or its wiring shows "1", the wiring
Upper wiper arm between wiper motor
is defective
not in end position VHMS display = 0 20M004, pin 2 and
node 9, connector 3,
For wiper start, the wiper arm has to be in end pin 2 is ok.
position.
Go to step 4.
Do the indications on the REAL TIME
MONITOR correspond to the upper wiper No Go to next step.
arm position?
7 - 94 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 95
Troubleshooting by Trouble Code
Wiring Diagram 1 (wiper) for trouble code G00103 [S/N 08199 only]
[3/4]
Fig. 7-52 Wiring Diagram 1 (wiper) for trouble code G00103 [S/N 08199 only]
7 - 96 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
Wiring Diagram 2 (wiper) for trouble code G00103 [S/N 08199 only]
[4/4]
Fig. 7-53 Wiring Diagram 2 (wiper) for trouble code G00103 [S/N 08199 only]
TS 08199-xD-GB-2 PC4000-6 7 - 97
Troubleshooting by Trouble Code
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON - Engine OFF.
REMARKS: Replace the alternator.
Before taking the following measurements Yes After repair recheck
check for the correct order of the cable the system for proper
connections at 71T003 "B" and 71T003 "L". function.
In case the cable connections are mixed up,
connect them in the correct order.
B = battery side L = alternator side
No Go to next step.
7 - 98 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Trouble Code
TS 08199-xD-GB-2 PC4000-6 7 - 99
Troubleshooting by Trouble Code
Fig. 7-54 Wiring Diagram (battery current) for trouble code G00104
Related information - Also see the charging current on the REAL TIME MONITOR (05 Electrical Equipm.)
on the service level of the VHMS system (for further information refer to the SERVICE MANUAL,
section VEHICLE HEALTH MONITORING SYSTEM & MTC CONTROL SYSTEM).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
REMARKS: Vmin
Before taking the following measurements 27.5V
Yes Go to next step.
check for the correct order of the cable Vmax
connections at 71T003 "B" and 71T003 "L". 29.5V
In case the cable connections are mixed up,
1 connect them in the correct order.
Replace the alternator
B = battery side L = alternator side and check its wiring.
Measure the charging voltage between No After repair recheck
alternator, terminal B+, and ground. the system for proper
function.
Does the measurement reading meet the
specification?
The alternator Engine running at high idle.
(52G005-1) or its Using a clamp-on ammeter measure the Icharge
wiring is defective Yes Go to final step 4.
charging current in front of and behind the 25-35A
shunt resistor 71T003.
No Go to next step.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON
Visually check the LEDs at 56K250a or 56K250b.
(3) A2 = GND
(4) A1 = 24V
- No power supply (A1) (5) Switch contacts (13/14)
- No ground (A2)
- Relay inoperative
- Relay output wiring 1
(13/14) defective
Specifications of the slew parking brake switch 20S029
G00107 56K250a
G00109 56K250b 20S029 in position 1 brake applied
0V at relay 56K250a/b
0V at solenoid 57Q505
Both relay LEDs (yellow & red) OFF
20S029 in position 0 brake released
24V at relay 56K250a/b
24V at solenoid 57Q505
Both relay LEDs (yellow & red) ON
Toggle switch 20S029 and check the power supply at the relay
(G00107 56K250a / G00109 56K250b).
According to the trouble message the relay reaction is not as specified.
- Refer to the Wiring Diagram and check the relay and its wiring.
- Locate the problem and repair as necessary.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - Relay Check
1. 20S001 ON
2. Engine OFF
3. REAL TIME MONITOR
14 Other items
Screen 2/5
4. Toggle 20S029 from switch position 0 to switch position 1.
5. The REAL TIME MONITOR shows "0" only, it doesn’t change from "0" to "1"
(confirmation of trouble).
Indication
Voltage Brake
REAL TIME MONITOR
1 24 V Released
0 0V Applied
Continue trouble-
shooting of step 1 1
(cross check)
View onto the CoDeSys HMI Visualization screen for trouble code G00107
[3/4]
Fig. 7-56 View onto the CoDeSys HMI Visualization screen for trouble code G00107
[4/4]
Fig. 7-57 Wiring Diagram (56K250a & 56K250b) for trouble code G00107
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The node output signal Main key switch 20S001 ON & 20S029 in position 0
via relay to the
Refer to the Wiring Diagram and check the wiring between node output and
solenoid is disturbed 1
solenoid.
G00108 56K250a
G00110 56K250b Repair the wiring between node output and solenoid (via relay) as necessary.
REAL TIME MONITOR - Output check
1. Main key switch 20S001 ON.
2. Engine OFF.
3. REAL TIME MONITOR
14 Other items
Screen 2/5
4. Switch 20S029 in position 0.
5. Verify the Output Check on the REAL TIME MONITOR.
Continue trouble-
shooting of step 1 1
(cross check)
Digit "0" in line OUTPUT CHECK for 56K250a confirms the trouble message.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
REAL TIME MONITOR - Output Signal check
Confirm the output signal from switch 20S029 over the MTC and CAN bus to
node 14 (connector 3, pin 2).
1. 20S001 ON.
2. Engine OFF.
3. REAL TIME MONITOR
15 Output Signals
Screen 12/24
4. Toggle 20S029 from switch position 0 to switch position 1.
5. Verify the Output Signals on the REAL TIME MONITOR.
20S029 in position 0 Output Signal = 1
20S029 in position 1 Output Signal = 0
If the REAL TIME MONITOR indication doesn’t change from "0" to "1"
check node 14.
Continue trouble-
shooting of step 1 1
(cross check)
View onto the CoDeSys HMI Visualization screen for trouble code G00108
[3/4]
Fig. 7-58 View onto the CoDeSys HMI Visualization screen for trouble code G00108
[4/4]
Fig. 7-59 Wiring Diagram (56K250a & 56K250b) for trouble code G00108
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00111/G00113, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K251a/56K251b.
– Use the REAL TIME MONITOR
14 Other items
Sub-screen 3/4 (Trav. park. brake)
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00112/G00114, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K251a/56K251b.
– Use the REAL TIME MONITOR
14 Other items
Sub-screen 3/4 (Trav. park. brake)
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00115/G00117, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K252a/56K252b.
– Use the REAL TIME MONITOR
14 Other items
Sub-screen 4/4 (Slew hydr. brake)
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00116/G00118, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K252a/56K252b.
– Use the REAL TIME MONITOR
14 Other items
Sub-screen 4/4 (Slew hydr. brake)
Related information Within a pressure range of 0 - 60 bar the sensor 57B085-1 generates a signal voltage of 0.5 - 9.5V.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the sensor connector and insert Vmin 22V
1 the Deutsch T-box. Yes Go to step 3.
Vmax 24V
Incorrect or no supply Measure the voltage between the sensor
voltage at the pressure pins A and C.
No Go to next step.
sensor 57B085-1 Is supply voltage present?
Follow the trouble-
Check if trouble code G00099 (Trouble power
Yes shooting chart for
2 supply) is set:
trouble code G00099.
Is trouble code G00099 set?
No Go to next step.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the Disconnection or short
wiring between circuit circuit in any wiring
breaker 11F013a and Refer to the Wiring Diagram and check the segment (including
X1 pressure sensor wiring segments between circuit breaker connectors) between
57B085-1 3
11F013a and connector terminal A at the circuit breaker and
(disconnection or X1 pressure sensor for continuity. No connector terminal A at
defective contact in Is continuity present? the pressure sensor.
any connector)
Locate the problem
and repair as
necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
Disconnection in the circuit in any wiring
Refer to the Wiring Diagram and check the segment (including
shield wiring between
4 wiring segments between shield terminal and connectors) between
shield terminal
GND for continuity. shield terminal and
56X157-26 and GND No
Is continuity present? GND.
Locate the problem
and repair as
necessary.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the sensor connector and insert Vmin 22V
1 the Deutsch T-box. Yes Go to step 3.
Vmax 24V
Incorrect or no supply Measure the voltage between the sensor
voltage at the X2 terminals A and C.
pressure sensor No Go to next step.
57B086 Is supply voltage present?
Follow the trouble-
Check if trouble code G00099 (Trouble power
Yes shooting table for
2 supply) is set.
trouble code G00099.
Is trouble code G00099 set?
No Go to next step.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the Disconnection or short
wiring between circuit circuit in the wiring
breaker 11F013a and Refer to the Wiring Diagram and check the (including connectors)
X2 pressure sensor wiring between circuit breaker and connector between circuit
57B086 3 breaker and cable
terminal A at the X2 pressure sensor for
(disconnection or continuity. No connector terminal A
defective contact in at the X2 pressure
Is continuity present?
any connector) sensor.
Locate the problem
and repair as
necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
Disconnection in the circuit in the wiring
Refer to the Wiring Diagram and check for
shield wiring between (including connectors)
4 continuity between the shield terminal and
shield terminal between shield
GND.
56X257-1 and GND No terminal and GND.
Is continuity present?
Locate the problem
and repair as
necessary.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Using the Deutsch T-box, measure the supply Vmin 22V
1 Yes Go to step 4.
voltage for 57B017-1 at connector 56X157,
Incorrect or no supply terminal 24. Vmax 24V
voltage at the pressure No Go to next step.
Is the correct supply voltage present?
switch 57B017-1
Follow the trouble-
Check if trouble code G00090 "No power
Yes shooting table for
2 supply" is set.
trouble code G00090.
Is trouble code G00090 set?
No Go to next step.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 820Ω
Disconnection, short
circuit, or fault in the
Disconnection in the wiring (including
voltage supply wiring connectors and
between circuit breaker Refer to the Wiring Diagram. resistor 56R008)
11F013 and pressure Using the Deutsch T-box, check the voltage between connector
switch 57B017-1 3
supply wiring segments between the pressure 56X157, terminal 24
(disconnection or switch and circuit breaker for continuity. No and circuit breaker.
defective contact in Is continuity present? If necessary, check the
any connector)
segments of the
voltage supply wiring
separately, locate the
problem, and repair
as necessary.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
The signal wiring
between pressure
Yes switch and node 14
is ok.
Go to next step.
Disconnection in the
Disconnection, short
signal wiring between
circuit, or fault in the
pressure switch
Check the input signal at node connector 1, wiring (including con-
57B017-1 and node 14 4
pin 8. nectors and pins)
(disconnection or between pressure
defective contact in Is the signal present?
switch and node
any connector) No connector 1, pin 8.
If necessary, check the
segments of the signal
wiring separately,
locate the problem,
and repair as
necessary.
Main key switch 20S001 OFF.
Defective ground
Disconnect the cable connector 56X157 and Yes Go to next step.
connection at the
5 check for proper ground connection at Locate the problem
pressure switch
connector terminal 25. No and repair as
57B017-1
Is the ground connection ok? necessary.
Main key switch 20S001 OFF.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Open the shut-off cock between fuel tank and Yes Go to next step.
The shut-off cock fuel level sensor 31B063 to allow pressure
1 compensation. End of troubleshooting.
is closed No
Is trouble code G00148 still present? Go to final step 9.
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the cable connector from the fuel Vmin 22V
2 level sensor and insert the Deutsch T-box. Yes Go to step 4.
Vmax 24V
Incorrect or no supply Measure the supply voltage at the connector
voltage at the fuel level terminal B.
No Go to next step.
sensor 31B063 Is supply voltage present?
Follow the trouble-
Check if trouble code G00099 (Trouble power
Yes shooting chart for
3 supply) is set.
trouble code G00099.
Is trouble code G00099 set?
No Go to next step.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the Disconnection or short
wiring between circuit circuit in any wiring
breaker 11F013a and Refer to the Wiring Diagram and check the segment (including
fuel level sensor wiring segments between circuit breaker and connectors) between
31B063 4 circuit breaker and
connector terminal B at the fuel level sensor
(disconnection or for continuity. No cable connector
defective contact in terminal B at the
Is continuity present? fuel level sensor.
any connector)
Locate the problem
and repair as
necessary.
Fig. 7-63 Wiring Diagram (31B063) and component location for G00148
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Wiring Diagram (57B027-1) and component location for trouble code G00151
[3/3]
Fig. 7-64 Wiring Diagram (57B027-1) and component location for trouble code G00151
Related information The message is displayed if the signal voltage is below 0.25V or higher than 9.75V
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the cable connector from the Vmin 22V
pressure sensor and insert the Deutsch T-box. Yes Go to step 4.
1 Vmax 24V
Incorrect or no supply
voltage in the circuit Measure the supply voltage at the pressure
of pressure sensor sensor connector, terminal A.
No Go to next step.
40B163 (return-oil Is supply voltage present?
chamber pressure) Follow the trouble-
Check if trouble code G00099 (Trouble power Yes shooting table for
2 supply) is set. trouble code G00099.
Is trouble code G00099 displayed?
No Go to next step.
Main key switch 20S001 OFF.
Disconnection in the Yes Go to next step. Rmax 1Ω
wiring between
Disconnection or short
pressure sensor
circuit in any wiring
40B163 (return-oil
Refer to the Wiring Diagram and check the segment (including
chamber pressure) and
wiring segments between pressure sensor, connectors) between
the power supply line 3
terminal A and the power supply line from the the line of the circuit
of circuit breaker
circuit breaker for continuity. No breaker and connector
11F013a
terminal A at the
(disconnection or Is continuity present?
pressure sensor.
defective contact in
any connector) Locate the problem
and repair as
necessary.
Related information The message is displayed if the signal voltage is below 0.25V or higher than 9.75V
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Disconnect the cable connector from the Vmin 22V
Incorrect or no supply pressure sensor and insert the T-box. Yes Go to step 4.
1 Vmax 24V
voltage in the circuit Measure the supply voltage at the connector,
of pressure sensor terminal A.
40B164 No Go to next step.
Is supply voltage present?
(leak-oil chamber
pressure) Follow the trouble-
Check if trouble code G00099 (Trouble power Yes shooting table for
2 supply) is set. trouble code G00099.
Is trouble code G00099 displayed?
No Go to next step.
Main key switch 20S001 OFF.
Disconnection in the Yes Go to next step. Rmax 1Ω
wiring between
Disconnection or short
pressure sensor
circuit in any wiring
40B164 (leak-oil
Refer to the Wiring Diagram and check the segment (including
chamber pressure)
wiring segments between the pressure sensor connectors) between
and the power supply 3
(terminal A) and the power supply line of the the line of the circuit
line of circuit breaker
circuit breaker for continuity. No breaker and connector
11F013a
terminal A at the
(disconnection or Is continuity present?
pressure sensor.
defective contact in
any connector) Locate the problem
and repair as
necessary.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 in OFF.
Then carry out troubleshooting with main key switch ON.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Prepare with main key switch 20S001 OFF.
Then carry out troubleshooting with main key switch ON.
Measure the supply voltage for 52B018-1 at Vmin 22V
connector 51X252, terminal 1. Yes Go to step 4.
Incorrect or no supply 1 Vmax 24V
voltage at the affected For 52B019-1 measure at terminal 3 in the
pressure switch same connector.
No Go to next step.
(52B018-1 or Is the correct supply voltage present?
52B019-1) Follow the trouble-
Check if trouble code G00090 (Trouble power
Yes shooting table for
2 supply) is set.
trouble code G00090.
Is trouble code G00090 set?
No Go to next step.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
51R008
Yes Go to next step.
820Ω
Disconnection, short
circuit, or fault in the
Disconnection in the wiring (including con-
voltage supply wiring nectors and resistor
between circuit breaker 51R008) between
Refer to the Wiring Diagram. connector 51X252,
11F013 and pressure
switch 52B018-1 or 3 Check the voltage supply wiring between terminal 1 (52B018-1)
52B019-1 pressure switch 52B018-1 or 52B019-1 and or terminal 3
the line of the circuit breaker for continuity. No (52B019-1) and the
(disconnection or
circuit breaker.
defective contact in Is continuity present?
any connector) If necessary, check the
segments of the
voltage supply wiring
separately.
Locate the problem,
and repair as
necessary.
Main key switch 20S001 ON.
The signal wiring
between pressure
switch 52B018-1/
Yes 52B019-1 and node 17
is ok.
Fig. 7-68 Wiring diagram (52B018-1 & 52B019-1) for trouble code G00160
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Vmin 22V
1 Measure the input voltage at the resistor. Yes Go to step 4.
Vmax 24V
Is correct input voltage present?
No Go to next step.
Incorrect or no input
Vmin 22V
voltage (24V) at Yes Go to next step.
resistor 11T080 Vmax 24V
Check if supply voltage is present at the power
supply line 11F013a. Follow the trouble-
2
shooting chart for
Is voltage present? No trouble code G00099
"Trouble power
supply".
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the
(+) wire between Disconnection or short
resistor 11T080 and circuit in the (+) wire
Refer to the Wiring Diagram. (including connec-
the power supply line
Check the (+) wire between resistor 11T080 tions) between the
of circuit breaker 3
and the power supply line of the circuit breaker resistor and the power
11F013a
for continuity. No supply line of the
(disconnection or
Is continuity present? circuit breaker.
defective contact in
any connector) Locate the problem
and repair as
necessary.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection or short
circuit in the (-) wire
Defective ground (including connec-
Check for proper ground connection at the
connection at 4 tions) between the
(-) terminal of the resistor.
resistor 11T080 resistor and ground
No
Is the ground connection ok? (GND).
Locate the problem
and repair as
necessary.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
The signal voltage of VSignal min.
resistor 11T080 to Disconnect the node connector 2 and measure 12V
node 2, connector 2, 5 the signal voltage at terminal 8. Yes Go to step 7.
VSignal max.
terminal 8 is not correct Does the signal voltage meet the
or not present 39V
specification?
No Go to next step.
Main key switch 20S001 OFF.
11T080
Yes Go to next step. 30.1kΩ+
Measure the resistance of both internal
Resistor 11T080 is 10.0kΩ
6 resistors in 11T080.
defective
Does the resistance correspond to the nominal Replace the defective
values? resistor(s) and recheck
No
the system for proper
function.
Main key switch 20S001 OFF.
Yes Go to next step. Rmax 1Ω
Disconnection in the Disconnection or short
signal wire between circuit in the signal wire
resistor 11T080 and Check the signal wire between resistor 11T080 (including connec-
node 2, connector 2, 7 and node 2, connector 2, terminal 8 for tions) between resistor
terminal 8 continuity. 11T080 and node 2,
No connector 2,
(disconnection or Is continuity present? terminal 8.
defective contact)
Locate the problem
and repair as
necessary.
Bring the machine back into the original condition.
Final check 8
Start the machine and verify that the trouble code does not arise again.
Battery information
Battery Location Function
71G001
Related information
71G002 Engine start
Cat walk
71G003 & miscellaneous
71G004
13G008
Cab base Stabilized voltage for MTC
13G009
Problem that appears - The monitoring circuit of the charging and discharging current for the batteries is inoperative.
on the machine - The batteries will be discharged if the charging current is too low.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The wiring of the shunt - Between alternator 52G005 and the shunt
Locate the problem
resistor 71T003 may 2 resistor (input).
and repair as
cause the problem - Between shunt resistor (output) and all necessary.
batteries. No
After repair recheck
- Between shunt resistor (terminals B & L) and the system for proper
module 51T017, including the wire shielding. function.
Is the continuity as specified?
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Vmin 22V
Refer to the Wiring Diagram. Yes Go to next step.
Vmax 24V
The power supply Check at the following terminals of the module:
wiring (+/-) at module Locate the problem
3 - Terminal 7 for supply voltage (B+).
51T017 may cause and repair as
the problem - Terminal 8 for proper ground connection. necessary.
No
Is the power supply wiring (+/-) of the module After repair recheck
OK? the system for proper
function.
Main key switch 20S001 OFF.
Replace module
The signal lines Refer to the Wiring Diagram. Rmax 1Ω
Yes 51T017 and recheck
between Check the following cables for continuity: for proper function.
- shunt 71T003, - Between module pin 5, and node Locate the problem
4
- module 51T017 connector 2, pin 7. and repair as
- and node 17 necessary.
- Between module pin 4/2, and shunt No
are disturbed connection B/L. After repair recheck
the system for proper
Is the continuity as specified in both cables?
function.
Bring the machine back into the original condition.
Final check 5
Start the machine and verify that the trouble code does not arise again.
Fig. 7-70 Wiring Diagram (battery charging current) for trouble code G00162
REMARKS: If machines are operated at locations higher than 3600 m, they sooner will be
affected by the above mentioned effects, even though the system does not yet
display any trouble message.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF – Engine OFF – Maintenance safety switch
50S058 OFF & locked
Replace the outer filter elements (4 pieces) and check the inner filter elements at
the service indicators.
If necessary or if the indicators are switched to red, replace the inner filter
elements.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Fig. 7-72 Label showing temperature information and defined positions (G00165)
Sample
Hydraulic oil: VG100
T3: 67°C
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
Replace the filter
element if necessary.
The PTO gear oil filter Screw off the filter case and check for
1 If the filter element was
is clogged Yes
clogging. clogged check the
Is the filter element clogged? PTO lubrication pump
for wear.
No Go to next step.
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
The pressure sensor The pressure sensor has an internal stuck in closed
2 position. Remove the sensor and replace it by a new
57B027-1 is defective
one. Go to final step 3.
View onto the PTO 1 gear oil filter with pressure sensor 57B027-1 (G00166)
[2/2]
Fig. 7-73 View onto the PTO 1 gear oil filter with pressure sensor 57B027-1 (G00166)
Sample
Hydraulic oil: VG100
Related information T3: 67°C
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
Replace return oil
filters as described in
Remove both filter cover retainers (two-armed
the OPERATION &
The return oil filter & three-armed) on top of the hydraulic oil tank.
1 MAINTENANCE
is clogged For details refer to the OPERATION & MAIN- Yes MANUAL.
TENANCE MANUAL, section HYDRAULIC
Locate the cause of
SYSTEM - FILTER SERVICE.
the contamination and
Are one or more filters clogged? rectify the problem.
No Go to next step.
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
The pressure sensor
2 The pressure sensor has an internal stuck.
40B163 is defective Remove the sensor and replace it by a new one. Go to final step 3.
After that recheck the system for proper function.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Sample
Hydraulic oil: VG100
Related information T3: 39°C
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
Replace the leak oil
filter as described in
Remove the two-armed filter cover retainer on
the OPERATION &
The leak oil filter top of the hydraulic oil tank.
1 MAINTENANCE
is clogged For details refer to the OPERATION & MAIN- Yes MANUAL.
TENANCE MANUAL, section HYDRAULIC
Locate the cause of
SYSTEM - FILTER SERVICE.
the contamination and
Is the leak oil filter clogged? rectify the problem.
No Go to next step.
Main key switch 20S001 OFF - Engine OFF - Maintenance safety switch
50S058 OFF & locked
The pressure sensor The pressure sensor has an internal stuck.
2
40B164 is defective Remove the sensor and replace it by a new one. Go to final step 3.
After that recheck the system for proper function.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Contents of trouble Via the resistor 11T080 the system detects too low battery voltage.
- If the battery voltage at 11T080 is <=18 V for 5 seconds, the trouble code is set.
- The system assumes that the resistor 11T080 and its wiring is not defective, otherwise trouble
Related information code G00161 should be displayed.
- If any other trouble code is displayed which indicates a problem with the alternator or the
batteries, consider the influence of this malfunction before starting troubleshooting.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Vcharge
Using a multimeter measure the charging
Yes Go to next step. min. 27.5V
The alternator is voltage at terminal B of the shunt resistor
1 max. 29.5V
defective 71T003.
Replace the alternator
Does the charging voltage meet the
No and recheck for proper
specification?
charging voltage.
Engine running at high idle.
Using a multimeter measure the charging Vcharge
voltage between alternator terminal B+ and Yes Go to next step. min. 27.5V
chassis (body ground). max. 29.5V
Also see the charging voltage value which is
shown on the VHMS Monitor:
REAL TIME MONITOR
03 Electrical Equipm.
Screen 1/2
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Check the clamps at
Battery information the battery poles for
Battery Location Function proper contact and
secure fixation.
Any battery is defective 71G001 VBATTERY
(or batteries) Yes In case of any poor min. 10V
71G002 condition, rework the
Cat walk Battery charging max. 12V
71G003 affected battery pole
3 and reconnect clamps
REMARKS: 71G004
which are not fixed
If the machine is 13G008 Stabilized voltage correctly.
not equipped with Cab base
13G009 for MTC
maintenance-free
batteries, first check Replace any defective
the battery acid level Disconnect each battery and measure the battery/batteries
No
and correct if battery voltage. according to your
necessary. local regulations.
Does the voltage of each battery meet the
specification?
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the trouble code does not arise again.
Related information - Also see the charging current on the REAL TIME MONITOR (05 Electrical Equipm.)
on the service level of the VHMS system (for further information refer to the SERVICE MANUAL,
section VEHICLE HEALTH MONITORING SYSTEM & MTC CONTROL SYSTEM).
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Fig. 7-75 Wiring Diagram (measuring points 1-4) for trouble code G00177
Related information - Also see the charging current on the REAL TIME MONITOR (05 Electrical Equipm.)
on the service level of the VHMS system (for further information refer to the SERVICE MANUAL,
section VEHICLE HEALTH MONITORING SYSTEM & MTC CONTROL SYSTEM).
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Using a clamp-on ammeter measure the charging current in front of the shunt Icharge
resistor 71T003 (between alternator and shunt resistor). max. 200A
Related information The pressure sensor 57B085-1 detected a pressure of more than 40 bar during 2 seconds.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Temp
Engine running at high idle & operation temperature. hydr.oil
>=60°C
Connect a pressure gauge (0-60 bar) to the Yes Go to next step.
test port M18 at the valve cartridge block
Replace the pressure
REMARKS: Make sure that the lever for
The X1 pressure sensor 57B085-1.
1 emergency operation at the
is too high Verify that trouble code
valve cartridge block is in
position "Electronic regulation". G00179 is not set
No
Refer to Fig. 7-77 again.
on page 7-164. If the repair was
Measure the pump regulation pressure X1. successful, go to
final step 3.
Is the X1 pressure too high (above 40 bar)?
Refer to the SERVICE MANUAL, section After successful
Wrong X1 pressure
2 ELECTRONIC PUMP REGULATION SYSTEM and adjustment go to
adjustment
follow the adjustment procedures for the X1 pressure. final step 3.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Temp
Engine running at high idle & operation temperature. hydr.oil
>=60°C
X2 pressure
Yes Go to next step.
45±2bar
The X2 pressure – Connect a pressure gauge (0-60 bar) to Replace the pressure
1 the pressure test port M1.2 at the valve
is too low sensor 57B086.
cartridge block.
Verify that trouble code
– Measure the pilot pressure X2. G00180 is not set
No
Is the X2 pressure too low (below 30 bar)? again.
If the repair was
successful, go to
final step 3.
Refer to the SERVICE MANUAL, section CHECKS After successful
Wrong X2 pressure
2 AND ADJUSTMENT OF PILOT PRESSURE and follow adjustment go to
adjustment
the adjustment procedures for the X2 pressure. final step 3.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Fig. 7-78 Valve cartridge block with X2 pressure sensor 57B086 & M1.2
Related information The pressure sensor 57B086 detected a pressure of more than 52 bar during 2 seconds.
Instruction message 17 Inform service till end of shift and then press cancel button.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Temp
Engine running at high idle & operation temperature. hydr.oil
>=60°C
X2 pressure
Yes Go to next step.
45±2bar
Replace the pressure
The X2 pressure Connect a pressure gauge (0-60 bar) to the
1 sensor 57B086.
is too high pressure test port M1.2 at the valve cartridge
block. Verify that trouble code
G00181 is not set
Measure the pilot pressure X2. No
again.
Is the X2 pressure too high (above 52 bar)?
If the repair was
successful, go to
final step 3.
Refer to the SERVICE MANUAL, section CHECKS After successful
Wrong X2 pressure
2 AND ADJUSTMENT OF PILOT PRESSURE and follow adjustment go to
adjustment
the adjustment procedures for the X2 pressure. final step 3.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Fig. 7-79 Valve cartridge block with X2 pressure sensor 57B086 & M1.2
Contents of trouble The message is displayed if the corresponding grease barrel needs refilling.
- The sensing range of the ultrasonic grease level sensors 62B108 & 62B109 is pre-adjusted
ex factory. Further settings are not possible.
Related information
- For more information about the ultrasonic grease level sensors 62B108 & 62B109 also refer to the
PARTS & SERVICE NEWS AH10510, latest version.
- Background colour of the trouble code information: yellow
Action of controller
- Display and fade-out of this message occurs with a delay of 5 minutes.
Problem that appears - Risk, to operate the machine without grease.
on the machine - Bucket cut-off after approx. 4 hours (machine configuration).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Using the dipstick, verify if the relating grease Press the cancel
barrel needs refilling. button and refill the
Is the grease barrel empty? specified grease.
Yes
Definition of the grease levels Verify that trouble code
G00184 or G00187 is
not displayed again.
No Go to next step.
Fig. 7-80 Grease level (CLS & SLS) on the REAL TIME MONITOR
Contents of trouble The grease pressure increase time (CLS or SLS) is too long (>10 minutes).
- It is not possible to build up the grease pressure (CLS or SLS) in the pre-set time frame.
Related information - For further details concerning the lubrication system refer to the SERVICE MANUAL,
section LUBRICATION SYSTEMS.
Background colour of the trouble code information: yellow
For testing and troubleshooting the pause time is automatically reduced to 30 seconds and
Action of controller the pressure holding time is automatically reduced to 15 seconds if:
- Service level, REAL TIME MONITOR for CLS/SLS is selected
- Manual lube cycle is started via 20S124 or 20S126
Problem that appears - Risk, to run the machine without CLS/SLS lubrication.
on the machine - Bucket cut-off after approx. 4 hours (machine configuration).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Qvolume
16-19
double-
Check the performance of the relating grease strokes/
pump (CLS or SLS) and arrange preparations min
for testing the grease pressure.
Ppump drive
Grease pump: Yes Go to next step.
For detailed test & adjustment procedures hydr.pres-
malfunction, worn or 1
refer to the SERVICE MANUAL, section sure
defective
LUBRICATION SYSTEMS. 45±2bar
Make sure that the vent valve is closed. PGrease
Does the relating grease pump build up grease max.
pressure as specified? 180+5bar
Grease pump
No defective, replace
the grease pump.
The electrical function Check the electrical function of the respective Yes Go to next step.
of the vent valve is 2 vent valve solenoid.
Replace the vent valve
disturbed Is the electrical function ok? No
solenoid.
The problem is solved,
The grease may Refill the grease barrel through a filter. Yes perform the final check
3 in step 7.
be soiled Is grease pressure built up with clean grease?
No Go to next step.
Remove the mechanical part from the
electrical part of the respective vent valve. Yes Go to next step.
The mechanical
Disassemble and check the lower part and
function of the vent 4
clean as necessary.
valve is disturbed Replace the vent
Is the mechanical part of the vent valve No
valve.
blocked?
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Repair or replace the mechanical part of the respective
The mechanical part vent valve as necessary.
of the vent valve is 5 Go to next step.
Clean the respective contaminated grease system.
defective
Replace the grease filter and the screen.
Refer to the SERVICE MANUAL, section Yes Go to next step.
End-of-line switch LUBRICATION SYSTEMS, and follow the
(grease main line): adjustment procedure.
6 Replace the respective
wrong adjustment No
or defective Did you need to correct any wrong end-of-line switch.
adjustment?
- Bring the machine back into the original condition.
- Start the machine and verify that the trouble code does not arise again.
Final check 7 - Verify that the operation cycles of the lubrication systems correspond to the
following action chart (taken from the flowchart), refer to Fig. 7-81
on page 7-173.
(4) Lever
Fig. 7-83 Wiring Diagram (80B043 & 62B046) for trouble codes G00185/G00188
Contents of trouble The grease pressure decrease time (CLS or SLS) is too long (>4 minutes).
- It is not possible to release the grease pressure (CLS or SLS) in the pre-set time frame.
Related information - For further details concerning the lubrication system refer to the SERVICE MANUAL,
section LUBRICATION SYSTEMS.
Background colour of the trouble code information: yellow
For testing and troubleshooting the pause time is automatically reduced to 30 seconds and
Action of controller the pressure holding time is automatically reduced to 15 seconds if:
- Service level, REAL TIME MONITOR for CLS/SLS is selected
- Manual lube cycle is started via 20S124 or 20S126
Problem that appears - Risk, to run the machine without CLS/SLS lubrication.
on the machine - Bucket cut-off after approx. 4 hours (machine configuration).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Yes Go to next step.
Locate the problem
and repair or replace
The electrical function Check the electrical function of the respective the faulty component
of the respective vent 1 vent valve solenoid and its wiring. of the wiring as
valve is disturbed No necessary.
Is the electrical function ok?
Replace the faulty
vent valve solenoid
if necessary.
- Remove the mechanical part from the electrical part
of the respective vent valve.
The mechanical part - Disassemble and check the lower part and clean
of the vent valve is 2 as necessary. Go to next step.
blocked or defective
- If it is necessary repair or replace the mechanical part.
- Clean the respective contaminated grease system.
- Bring the machine back into the original condition.
- Start the machine and verify that the trouble code does not arise again.
Final check 3 - Verify that the operation cycles of the lubrication systems correspond to the
following action chart (taken from the flowchart), refer to Fig. 7-84
on page 7-177.
(4) Lever
Nominal
Possible cause Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Check the remote engine oil level at the sight gauge of the tank and refill specified
engine oil as necessary. Do not overfill.
Contents of trouble 5 Minutes after Main Key Switch ON the MTC software performs a software comparison.
Related information
The software comparison includes the following items (refer to the below screenshot from CoDeSys HMI):
REMARKS: Details of trouble message G00216 can only be seen on the screen of CoDeSys HMI Visualization software.
- Background colour of the trouble code information: yellow
Action of controller
- Acoustic signal in the cab ON.
Problem that appears
---
on the machine
Trouble code
Trouble Switch off all motors for running transfer pump
G00218
Contents of trouble This message is displayed, if the transfer pump is switched ON while the engine is running.
For operation instructions of the transfer pump refer to the OPERATION & MAINTENANCE
Related information
MANUAL section3.19.
- Background colour of the trouble code information: green
Action of controller
- Acoustic signal (20P022) in the cab ON.
Problem that appears
As long as the engine is running, it is not possible to switch ON the transfer pump.
on the machine
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
The setting of the Yes Go to next step.
1 Visually check the cocks for correct directions.
cock(s) may be wrong Turn the cocks into
Are the directions of cocks OK? No
their correct position.
Engine OFF - Main key switch 20S001 ON.
Using the infrared thermo-gun verify the Replace the transfer
40B111 is defective or Yes
2 temperature in the area of the temperature pump.
its wiring is short-cut
switch. Replace temperature
No
Does the temperature exceed the limit value? switch 40B111.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Fig. 7-86 Wiring Diagram (transfer pump) for trouble code G00220
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00223/G00225, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 51K001a-1/51K001b-1.
– Use the REAL TIME MONITOR
01 Engine 1
Sub-screen 6/6
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00224/G00226, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 51K001a-1/51K001b-1.
– Use the REAL TIME MONITOR
01 Engine 1
Sub-screen 6/6
[1/3]
Trouble code G00231 - Trouble pilot control lever 20S019
Trouble
G00231 & G00232 G00232 - Trouble pilot control lever 20S020
Contents of trouble This message is displayed if hand lever 20S019 or 20S020 has a problem.
- The zero-position contacts are integrated in the hand lever (left and right)
Related information - If 0V are present at the test contacts 2 and 3 Standard condition
If 24V are present at the test contacts 2 and 3 Trouble condition
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
Open the REAL TIME MONITOR and check the hand
lever signal:
13 Pilot control
Screen 5/6
Related information This message is displayed if contacts 13 and 14 at the electronic relay are open.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
Refer to the Wiring
Visually check the power relay 11Q045. Diagram.
Standard conditions of the LEDs: Visually inspect the
Relay 11Q045 or its relay and its wiring.
wiring is defective
1 LED yellow ON OK
LED red ON OK (contacts closed) Repair the wiring
or replace the faulty
If the red LED is OFF, the relay is defective and needs relay, as necessary.
replacement. After repair go to
final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the trouble code does not arise again.
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00234/G00236, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 11K111a/11K111b.
– Use the REAL TIME MONITOR
13 Pilot control
Sub-screen 6/6
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00235/G00237, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 11K111a/11K111b.
– Use the REAL TIME MONITOR
13 Pilot control
Sub-screen 6/6
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
- Replace 11Q044
Refer to the Wiring Diagram. (contacts welded
11Q044 or its wiring is - Check if contacts 11 and 12 at 11Q044 are closed together)
1
defective (fault). or
- Verify if 24V are present at node #2, connector 7, - Repair the wiring as
pin 5 (fault). necessary
(short circuit)
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 2
in order to reset the binary code 011001
- Start the machine and verify that the trouble code does not arise again.
Fig. 7-90 Input signal of 11Q044 on the REAL TIME MONITOR (G00238)
Nominal
Possible cause Test condition & Inspection Procedure
value
Engine running at low idle.
- Start to warm-up the hydraulic oil by running the engine at low idle or by pre-heating.
- As soon as the hydraulic oil temperature T1 is reached, the trouble message G00240 is no longer
displayed.
- Continue warming-up until the hydraulic oil operating temperature T2 is reached.
- If it is a problem to warm-up the hydraulic oil up to the operating temperature T2, check the setting
for the hydraulic oil specification in the service mode of VHMS.
- Also verify that the correct type of hydraulic oil is used (according to the ambient temperature).
- In case the setting for the hydraulic oil in VHMS would be wrong, correct the setting according to
the specification of the used hydraulic oil.
Contents of trouble This message informs the operator that the engine is already running.
After this message is displayed, every further engine start is blocked as long as the engine is still
Related information
running.
Instruction message 23 A fuel reserve only is still in the tank - Order tanker.
Nominal
Possible cause Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
- Refill fuel according to the specification in the CUMMINS ENGINE OPERATION &
MAINTENANCE MANUAL.
- Do not overfill.
Instruction message 24 Engine shutdown has been actuated from ground man.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Contact your supervi-
sor and clarify the
situation.
The engine shutdown Check the cause for the manually activated After the cause for
was manually activated 1 engine shutdown. Yes the engine shutdown
from ground Was switch 54S007 and/or 54S008 manually is clarified, release
activated from ground? switch 54S007 and/or
54S008 and restart
the engine.
No Go to next step.
Main key switch 20S001 ON.
Switche(s) may have
been activated
Yes accidently.
Actuate switch 54S007/54S008 and verify the
Go to final step 3.
input signal via VHMS:
Refer to the Wiring
No input signal on REAL TIME MONITOR. Diagram. Check switch
2 (refer to Fig. 7-92 on page 7-199) 54S007/54S008 and
the VHMS monitor
07 Manual Switch its wiring.
Screen 4/4 Locate the problem
No
and repair as
Is the input signal of the switches displayed on
necessary.
the VHMS monitor?
After repair, recheck
switches for proper
function.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 3
in order to reset the binary code 011011
- Start the machine and verify that the trouble code does not arise again.
Input signal of 54S007 & 54S008 on the REAL TIME MONITOR (G00245)
[2/2]
Fig. 7-92 Input signal of 54S007 & 54S008 on the REAL TIME MONITOR (G00245)
Nominal
Possible cause Test condition & Inspection Procedure
value
Engine running at high idle.
- Keep the engine running under operating conditions.
- As soon as the hydraulic oil temperature T2 is reached, the trouble message G00246 is no longer
displayed.
- If it is a problem to warm-up the hydraulic oil up to the operating temperature T2, check the setting
for the hydraulic oil specification in the service mode of VHMS.
- Also verify that the correct type of hydraulic oil is used (according to the ambient temperature).
- In case the setting for the hydraulic oil in VHMS would be wrong, correct the setting according to
the specification of the used hydraulic oil.
Hydraulic oil temperature table
The hydraulic oil is
too cold - below the
operating temperature
(T2)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Rectify the cause or
the problem.
After that release the
Any emergency Check the cause for the emergency activation. Yes concerned emergency
shut-off button 1
Is any cause present? shut-down switch(es)
was activated
and reset the emer-
gency condition.
No Go to next step.
Refer to the Wiring
Diagram.
The concerned
Repair or replace the
emergency shut-off Visually inspect the concerned switch, the switch
2 concerned switch or its
button or its wiring contact, and the respective wiring.
wiring as necessary.
may be defective
After repair go to
final step 3.
- Bring the machine back into the original condition.
- Move the main key switch in OFF position until the MTC is totally shut down,
Final check 3
in order to reset the binary code 011100 or 011101 or 011110 or 011111.
- Start the machine and verify that the trouble code does not arise again.
Fig. 7-93 Wiring Diagram (emergency switches) for trouble codes G00252~G00255
Nominal
Possible cause Test condition & Inspection Procedure
value
Engine running at low idle.
- Start to warm-up the hydraulic oil by running the engine at low idle or by pre-heating.
- As soon as the hydraulic oil temperature T1 is reached, the trouble message G00257 is no longer
displayed.
- Continue warming-up until the hydraulic oil operating temperature T2 is reached.
- If it is a problem to warm-up the hydraulic oil up to the operating temperature T2, check the setting
for the hydraulic oil specification in the service mode of VHMS.
- Also verify that the correct type of hydraulic oil is used (according to the ambient temperature).
- In case the setting for the hydraulic oil in VHMS would be wrong, correct the setting according to
the specification of the used hydraulic oil.
Trouble code
Trouble Maintenance Safety Switch
G00261
- The maintenance safety switch 50S058 is switched OFF during maintenance or repair.
Contents of trouble
- Engine start is blocked for safety reasons.
Related information Switch 50S058 is the maintenance safety switch which can be secured with padlocks (supervisor).
Instruction message 11 Engine switched off by Maintenance Safety Switch in the engine room.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Contact your
The maintenance
Check the condition of the maintenance safety supervisor and clarify
safety switch 50S058
1 switch. Yes the reason why the
is switched OFF for
Is the maintenance safety switch switched maintenance safety
service
OFF? switch is switched off.
No Go to next step.
Main key switch 20S001 OFF.
a) Switch 50S058:
Repair or replace
as necessary.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Replace the faulty
Pressure sensors Check the pressure sensors for proper pressure sensor and
Yes
40B166 & 40B165 may 1 function. recheck for proper
have a malfunction Is a pressure sensor faulty? function.
No Go to next step.
Main key switch 20S001 OFF.
The strainer in the - Remove the oil strainer in the collector pipe.
collector pipe (oil flow
2 - Clean or replace the strainer as necessary.
to the oil cooler) is
clogged REMARKS: If the strainer is clogged, the cause for the clogging needs to be
found. Locate the problem and take adequate measures.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Fig. 7-95 40B166 and 40B165 on the REAL TIME MONITOR 03 Hydraulic
Fig. 7-96 Location of 40B166 and 40B165 at the hydraulic oil tank
Fig. 7-97 Wiring Diagram (40B166 & 40B165) for trouble code G00262
– For further information on G00308 also refer to "CAN-Bus trouble or Node Output Trouble" on page 5-2.
– For further information on CAN bus basics and "How to crimp" repair instructions refer to the
SERVICE MANUAL chapter 14.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Method 1
Troubleshooting on the basis of REAL TIME MONITOR
information.
Open the REAL TIME MONITOR
05 Electrical Equipm.
Screen 3/3
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Method 2
Troubleshooting by using the MTC blink codes. With the help of beside
information, locate the
For further information on the binary blink codes refer
problem in the CAN
to the OPERATION & MAINTENANCE MANUAL:
bus.
Start troubleshooting
This method is used if: at the indicated node
- VHMS is not updated and the REAL TIME MONITOR which is nearest to
Cable disconnection in screen 3/3, which is used in step 1, is not available. the MTC.
2
the internal CAN bus
- The VHMS monitor is OFF. Repair as necessary
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00309/G00311, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K253a/56K253b.
– Use the REAL TIME MONITOR
11 Ladder
Sub-screen 4/5
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00310/G00312, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K253a/56K253b.
– Use the REAL TIME MONITOR
11 Ladder
Sub-screen 3/5
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00313/G00315, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K254a/56K254b.
– Use the REAL TIME MONITOR
11 Ladder
Sub-screen 4/5
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00314/G00316, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K254a/56K254b.
– Use the REAL TIME MONITOR
11 Ladder
Sub-screen 3/5
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00317/G00319, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K255a/56K255b.
– Use the REAL TIME MONITOR
12 Service arm
Sub-screen 4/5
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00318/G00320, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K255a/56K255b.
– Use the REAL TIME MONITOR
12 Service arm
Sub-screen 3/5
– Use the troubleshooting chart of G00107/G00109 as a guideline for troubleshooting of Relay Check
for G00321/G00323, refer to section 5.3.1 on page 5-7.
– Refer to the Wiring Diagram and check for 56K256a/56K256b.
– Use the REAL TIME MONITOR
12 Service arm
Sub-screen 4/5
– Use the troubleshooting chart of G00108/G00110 as a guideline for troubleshooting of Output Check
for G00322/G00324, refer to section 5.3.2 on page 5-12.
– Refer to the Wiring Diagram and check for 56K256a/56K256b.
– Use the REAL TIME MONITOR
12 Service arm
Sub-screen 3/5
Related information The trouble code is displayed if the primary or redundant switch input is missing.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
Open the REAL TIME MONITOR
12 Service arm
Screen 1/5
Indication
Switch condition Brake
REAL TIME MONITOR
1 ON Released
0 OFF Applied
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
Check the condition (0 or 1) of the monitoring relay
11K126 on the REAL TIME MONITOR.
Related information - If this message is set, a 5 minutes "Diesel cooling down period" will follow up.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine OFF - Main key switch 20S001 ON.
Contents of trouble When the engine starts running this message is displayed for 5 seconds.
Contents of trouble When the engine is shut down this message is displayed for 5 seconds.
Contents of trouble The communication between MTC and VHMS controller is impossible.
- Communication between MTC and VHMS controller takes place via a serial connection.
Related information - At the MTC the serial cable is connected to the COM2 port.
- At the VHMS controller the serial cable is connected to the CN3A port.
Problem that appears Data exchange between MTC and VHMS controller, e.g. the monitoring function and the memory
on the machine function, are disabled.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Disconnection in the - Visually check the serial harness and its Yes Go to next step.
serial wiring between connectors.
Reconnect the serial
MTC and VHMS - Verify that the serial connector at the MTC connector orderly to
1
controller or the contact side is connected to the COM2 port. the COM2 port of the
in any connector is No
Is the serial harness in proper condition and is MTC or locate the
defective problem and repair as
the connector at the MTC side plugged into the
COM2 port? necessary.
Main key switch 20S001 OFF.
Check the MTC & Rmax 1Ω
VHMS controller
programs for
compatibility
via CodeSys.
The serial cable Disconnect the serial connectors from MTC If further information is
may be defective Yes
2 and VHMS controller and measure the wiring required:
(no continuity) harness for continuity. Please note the serial
Is continuity present? numbers of VHMS
monitor & controller
and contact your
dealer or KMG.
Replace the CAN bus
No
harness.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Fig. 7-100 Serial harness and ports between MTC and VHMS controller
Related information - In case any repair has been done at the VHMS wiring, the wiring needs a double-check.
For detailed information on the wiring of the VHMS controller refer to the SERVICE MANUAL,
chapter 14.6 Wiring of the VHMS-Controller.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
The cable connectors Refer to the Wiring Diagram and to the S/M Yes Go to next step. SERVICE
at the VHMS controller 1 and check the cable connectors at the VHMS MANUAL
may be mixed up. controller for their correct connection order. Plug in the connectors chapter
No
in their correct order. 14.6
Are all connectors orderly plugged in?
Main key switch 20S001 OFF.
In case any repair has been done at the Yes Go to next step.
Cables may be system before, check if all cables are SERVICE
connected to wrong 2 connected to their conforming connector pins. MANUAL
connector pins Refer to the Wiring Diagram and to the S/M. Reconnect the cables
chapter
No to their conforming
Are all cables connected to their conforming 14.6
pins.
pins?
Main key switch 20S001 OFF.
Refer to the Wiring Diagram and check the cables
The wiring at the Replace any defective
and their connectors at the VHMS controller for any
VHMS controller is 3 component or repair Wiring
damage.
damaged (or short cut) any wiring malfunction Diagram
Disconnect the connectors from the VHMS controller as necessary.
and measure the wire harnesses for continuity.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the trouble code does not arise again.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The firmware has
1 Upload new firmware or replace the VHMS controller.
a problem
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the trouble code does not arise again.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The connection Main key switch 20S001 ON.
between VHMS and
Check wiring, connectors, and pins between VHMS and the engine control
the engine control 1 Wiring
system QUANTUM for proper order and connection.
system QUANTUM Diagram
is inoperative Repair or replace components according to the Wiring Diagram.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the trouble code does not arise again.
- No VHMS/monitoring operation.
Action of controller
- Background colour of the trouble code information: yellow.
Problem that appears
The VHMS system is inoperative.
on the machine
Nominal
Possible cause Step Test condition & Inspection Procedure
value
The software has A new release of the VHMS software is necessary - change VHMS controller.
1
a problem Contact your dealer for further details.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the trouble code does not arise again.
Nominal
Possible cause Test condition & Inspection Procedure
value
On condition that
trouble codes G00417 Program re-load (MTC / VHMS controller) or replacement of the units is necessary.
& G00491 are not
displayed, any If further information is required in this case:
software or hardware Note the serial numbers of the VHMS controller and VHMS monitor and contact your
problem may be dealer or KMG.
present
Bring the machine back into the original condition.
Final check
Start the machine and verify that the trouble code does not arise again.
Wiring Diagram overview for G00425: VHMS monitor → VHMS controller → MTC
[2/2]
Fig. 7-101 Wiring Diagram overview for G00425: VHMS monitor → VHMS controller → MTC
Contents of trouble The CAN bus (#0) communication between VHMS monitor and VHMS controller is inoperative.
Communication between VHMS monitor and VHMS controller takes place via CAN bus #0.
At the VHMS monitor the CAN bus is connected to the CN2 port via connectors:
Related information
20X335e, 20X335d, 10X335c, 10X335b, and the end resistor 10R101 at connector 10X300a.
At the VHMS controller the CAN bus is connected to the CN4A port.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
- Visually check the condition of the CAN bus Yes Go to next step.
harness.
Disconnection in the
CAN bus wiring - Visually check all connectors/pins for proper
Locate the problem
between crimping and connection.
and repair as
VHMS monitor and 1 - Make sure that the cables are fixed in the necessary.
VHMS controller, correct sequence inside the connectors. No If any CAN bus
or the contact in any Is the CAN bus harness in good condition? segment is damaged,
connector is defective.
Is the contact of connectors/pins alright? replace the relating
cable segment.
Is the cable allocation in the connectors
correct?
Main key switch 20S001 OFF.
Re-program MH801 CAN bus:
and/or the VHMS Rmax 1Ω
controller, or replace
- Separate the CAN bus segments and 10R101:
the units if necessary.
measure their continuity. 120Ω
The CAN bus harness If further information is
or the belonging - In addition separate resistor 10R101 from Yes required:
resistor 10R101 connector 10X300a and measure its Please note the serial
may be defective 2
resistance. numbers of VHMS
(no continuity, wrong Is the continuity of the CAN bus segments monitor & controller
resistance) alright? and contact your
dealer or KMG.
Does the resistance of 10R101 meet the
specification? Replace the defective
CAN bus segment or
No
the end resistor
10R101 as necessary.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the trouble code does not arise again.
Wiring Diagram overview for G00491: VHMS monitor (MH801) → VHMS controller
[2/2]
Fig. 7-102 Wiring Diagram overview for G00491: VHMS monitor (MH801) → VHMS controller
8 TROUBLESHOOTING BY
SYMPTOMS
TS 08199-xD-GB-2 PC4000-6 8 -1
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF &
Maintenance safety switch 50S058 locked.
Vbatt >24V
Neglected battery (under
maintenance. load no
Check the capacity and condition of batteries
Internal short circuit in 71G001–71G004. drop below
1 Replace the concerned 20V)
any battery or low Yes
Also check the capacity and condition of battery/batteries.
battery voltage Electrolyte
batteries 13G008 & 13G009 in the cab base.
(below 17 V) specific
Is any battery defective? gravity
>1.26
No Go to next step.
Main key switch 20S001 ON.
Handling error by the
operator Check for the correct lock lever position (UP) Yes Go to next step.
2 during engine start.
Safety lock lever in the Move the lock lever in
wrong (down) position Is lock lever 20S105 in the correct position No the UP position and
(UP) for engine start? repeat the engine start.
Main key switch 20S001 OFF &
Maintenance safety switch 50S058 locked.
Safety lock switch Refer to the Wiring Diagram. Yes Go to next step.
(20S105) or its wiring 3 Check the switch function (20S105) and the
Wiring
faulty belonging wiring. Repair or replace as
No Diagram
Are safety lock switch 20S105 and its wiring necessary.
ok?
8 -2 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
TS 08199-xD-GB-2 PC4000-6 8 -3
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Fig. 8-1 Wiring Diagram 1 (engine start) for trouble code SEL001
8 -4 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
[4/5]
Legend for Fig. 8-1
(previous page)
(following page)
A (13G008 & 13G009) Controller batteries (for stabilizing the control voltage)
A (13Q003) Battery switch for the controller batteries
B (20S004-1) Engine start switch
C (51K001a-1) Engine start relay motor 1
D (51K001b-1) Engine start relay motor 1 (redundant)
TS 08199-xD-GB-2 PC4000-6 8 -5
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Fig. 8-2 Wiring Diagram 2 (engine start) for trouble code SEL001
8 -6 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Related information Battery voltage and power supply at the start relays and at the starter motors are present.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Refer to the
Cummins
Engine
Yes Go to next step.
Manual for
fuel specifi-
cations.
- Check the fuel level
Check the level in the fuel tank. and refuel if neces-
sary.
Lack of Diesel fuel Check the fuel solenoid valve 31Q599 for
1 proper function (31Q599 must be open during - Inspect the fuel tank
at the fuel filters and the bottom fuel
engine start).
line connection for
Is fuel supply present at the Racor and at the contamination.
fuel filters? No
- Check 31Q599 for
proper function and
repair if necessary.
- Check the fuel supply
line for free passage
and repair if neces-
sary.
Main key switch 20S001 OFF &
Maintenance safety switch 50S058 locked.
Refer to the
Cummins
Check the Racor and/or fuel filters for Bleed the fuel pump Engine
Yes
contamination. If necessary clean the Racor and restart the engine. Manual for
Lack of Diesel fuel and/or replace the filter elements. fuel specifi-
2
at the fuel pump Replace the fuel filter on the engine side. cations.
Check the fuel shut-off circuit for proper func- Check the supply
tion. hoses and unions for
No free passage and
Is fuel present at the fuel pump? repair if necessary.
Go to next step.
TS 08199-xD-GB-2 PC4000-6 8 -7
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
8 -8 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Fig. 8-3 View onto the fuel system water separator (SEL002)
TS 08199-xD-GB-2 PC4000-6 8 -9
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Connect the Cummins tester and check with the "Insite" software tool.
Active / inactive Refer to the
Check for pending active / inactive trouble Go to the final step Cummins
trouble codes stored codes and delete the error memory com- and then release the Engine
in the Quantum ECM 1 pletely. Yes
shovel back to Manual for
memory disturb the fuel specifi-
Then recheck the engine running condition. operation.
RPM control cations.
Is the hunting problem solved?
No Go to next step.
Main key switch 20S001 OFF &
Maintenance safety switch 50S058 locked.
The engine is hunting Refer to the
during boom up Replace the fuel filter Cummins
2 Check all Racors / fuel filters elements and clean the Engine
movement. Yes
for contamination. Racor housing as Manual for
Lack of fuel necessary. fuel specifi-
Is any filter clogged?
cations.
No Go to next step.
Connect the Cummins tester and check with the "Insite" software tool.
Refer to the
Go to the final step Cummins
At "high idle" the and then release the Engine
engine speed is lower Check and adjust the specified RPM. Yes
shovel back to operaK- Manual for
than specified 3 Also refer to the SERVICE MANUAL and Ttion. fuel specifi-
cations.
Wrong RPM adjust- to the PM-CLINIC sheets.
ments Together with the
Was the RPM adjustment successful?
Cummins Service work
No
out the complete Fuel
System sheet.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
8 - 10 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Contents of trouble When the engine stop switch 20S005-1 is activated the engine does not stop.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON &
Engine stop switch 20S005-1 activated
Refer to the Wiring
Diagram. Vmin 22V
When the engine stop
Locate the problem
switch 20S005-1 is Check the circuits of 20S005-1 and the engine
1 and repair as
pressed, the engine Yes
stop via node 20K309 for proper function. necessary.
stop is not activated
Is any problem present? After that recheck Vmax 24V
the system for
proper function.
No Go to next step.
Main key switch 20S001 ON &
Engine stop switch 20S005-1 activated
Repair or replace as
necessary.
Yes After that recheck Cummins
the system for
It is not possible to proper function.
activate the shut-off Inform the Cummins Service.
Using the Cummins
function (QSK60, 2 Connect the Cummins tester to the engine tester, check for other
Quantum ECM fuel ECM and check the system with the "Insite" pending trouble codes
block) software tool. of the engine/fuel
Is the shut-off function defective? system.
No
Continue search for
faults and relating
repairs according to
the Cummins trouble-
shooting guide.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 11
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
Engine lacks output for malfunction and
1 repair or replace as
(no power) Refer to the following judgment table and identify
the appropriate trouble cause(s). necessary.
- After that recheck the
system for proper
function.
- Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 12 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Overheating
◊ : Possible causes due to length of use (used for a long period)
High idle speed without load is normal, but speed suddenly drops when load
◙
is applied
When touching the exhaust manifolds immediately after engine start, the tem-
◙
perature of some cylinders is low
Engine is hunting (rotation is irregular) Ο Ο
Clanging sound is heard from around the cylinder head ◙
Leakage at the fuel piping ◙
Coolant temperature signal is in red range ◙
Correct
Remedy
Adjust
Clean
Clean
TS 08199-xD-GB-2 PC4000-6 8 - 13
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
Exhaust smoke is black for malfunction and
(incomplete 1 repair or replace as
Refer to the following judgment table and identify the
combustion) necessary.
appropriate trouble cause(s).
- After that recheck the
system for proper
function.
- Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 14 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
When touching the exhaust manifolds immediately after engine start, the ◙
temperature of some cylinders is low
Clanging sound is heard from around the cylinder head ◙
Exhaust noise is abnormal Ο Ο ◙
Muffler is crushed ◙
Air leakage between turbocharger and cyl. head, loose clamp ◙
Replace
Replace
Replace
Replace
Correct
Adjust
Remedy
Clean
TS 08199-xD-GB-2 PC4000-6 8 - 15
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Contents of trouble The oil consumption is excessive (or the exhaust smoke is blue)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
The oil consumption is for malfunction and
excessive (or the 1 repair or replace as
Refer to the following judgment table and identify
exhaust smoke is blue) necessary.
the appropriate trouble cause(s).
- After that recheck the
system for proper
function.
- Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 16 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Turbocharger
Leakage at the oil pan or cylinder head
None ◙
Area around the engine is contaminated with oil ◙ ◙ ◙ ◙
When exhaust pipe is removed, the inside is dirty with oil ◙ Ο
When the turbocharger air supply pipe is removed, the inside is dirty ◙
Clamps of the intake system are loose ◙
Replace
Replace
Correct
Correct
Correct
Correct
Correct
Correct
Correct
Remedy
Clean
TS 08199-xD-GB-2 PC4000-6 8 - 17
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
The engine oil is for malfunction and
1 repair or replace as
contaminated quickly Refer to the following judgment table and identify
the appropriate trouble cause(s). necessary.
- After that recheck the
system for proper
function.
- Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 18 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Excessive ◙ O O O
Amount of blow-by gas
smoke is black
None ◙
When the filter is inspected, metal particles are found O ◙ O
When exhaust pipe is removed, the inside is dirty with oil ◙
Engine oil temperature rises quickly ◙
When the breather element is checked, hose is broken or it is clogged with dirty oil ●
When the oil filter is inspected, it is found to be clogged ●
Turbocharger drain tube is clogged ●
Excessive play at the turbocharger shaft ●
When the safety valve is inspected, the spring is found to be catching or broken ●
Replace
Replace
Replace
Replace
Replace
Remedy
Clean
Clean
TS 08199-xD-GB-2 PC4000-6 8 - 19
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
Fuel consumption for malfunction and
highly exceeds the 1 repair or replace as
Refer to the following judgment table and identify the
standard values necessary.
appropriate trouble cause(s).
- After that recheck the
system for proper
function.
- Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 20 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Remedy
Adjust
TS 08199-xD-GB-2 PC4000-6 8 - 21
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Contents of trouble Oil is in the engine coolant, the coolant sputters out, or the coolant level goes down.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
Oil is in the engine unit, or component
coolant, or the coolant for malfunction and
spurts back, or the 1 repair or replace as
Refer to the following judgment table and identify
coolant level goes necessary.
the appropriate trouble cause(s).
down
- After that recheck the
system for proper
function.
Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 22 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
TS 08199-xD-GB-2 PC4000-6 8 - 23
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the
suspicious system,
unit, or component
The engine oil level for malfunction and
1 repair or replace as
rises Refer to the following judgment table and identify
the appropriate trouble cause(s). necessary.
- After that recheck
the system for
proper function.
Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 24 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
◙ Ο
number of bubbles appears, or coolant sputters out
Coolant pump breather hole is clogged with mud ◙
Coolant pump breather hole is clean, coolant comes out ◙
Engine oil smells of Diesel fuel ◙ ◙
Fuel must be filled up more frequently ◙ ◙
Replace
Replace
Replace
Correct
Correct
Remedy
TS 08199-xD-GB-2 PC4000-6 8 - 25
Symptoms of the Engine and Related Electrical System Troubleshooting by Symptoms
Contents of trouble The engine coolant temperature becomes too high (overheating)
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Inspect the suspi-
cious system, unit, or
The engine coolant component for mal-
temperature becomes 1 function and repair or
Refer to the following judgment table and identify replace as necessary.
too high (overheating)
the appropriate trouble cause(s).
- After that recheck the
system for proper
function.
Go to final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 26 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Engine and Related Electrical System
Suddenly overheated ◙ Ο
Condition of overheating
Always tends to overheat ◙ ◙ Ο Ο
Rises quickly ◙
Coolant temperature gauge
Does not go down ◙
Fan drive system malfunction ◙
Engine coolant flows out of the overflow hose ◙
Check items
temperature
When coolant temperature is measured, it is normal ●
When measurement is made with the radiator cap tester, set pressure is found ●
to be low (pressure is not kept)
Measured compression pressure it is too low ●
Remove oil pan and inspect directly ●
Replace
Replace
Replace
Replace
Replace
Replace
Replace
Correct or
Remedy
Correct
Correct
replace
TS 08199-xD-GB-2 PC4000-6 8 - 27
Symptoms of the Hydraulic System Troubleshooting by Symptoms
SHY001 - All the work equipment shows lack of power or slow movement
(especially the "boom up" function)
[1/2]
Trouble code All the work equipment shows lack of power or slow movement
Trouble
SHY001 (especially the "boom up" function)
- The work equipment shows lack of power or its movement (particularly the "boom up" function)
Contents of trouble is too slow.
- A corresponding trouble message is not displayed.
Before starting any troubleshooting work in detail:
- Ask the operator for conspicuous failure symptoms and for the history.
- Bring the shovel to the operating temperature → hydraulic oil temperature at least T3.
- Recheck yourself all oil levels and functions and inspect for any leakage.
- Before starting any adjustment work, operate the shovel yourself and test all affected functions.
Related information
Check for noise or abnormal reactions.
- Using a stop watch, test the cycle times of the work equipment (beginning at the movement start,
measure the time between start stroke and end stroke of the cylinder).
- Always use the PM-CLINIC sheet for comparing the taken measurements with the default values.
- When carrying out tests use the recommended adjustment values only.
Problem that appears
The work performance of the shovel is poor and/or too slow.
on the machine
- Wrong position of the change-over valve lever (253.1) for the hydraulic pump regulation mode
at the valve and filter plate
- Wrong adjustment of the pump regulation system
Possible causes - Wrong Energy Efficiency adjustment
- Wrong hydraulic adjustments (SRV, MRV) or defective valves
- Any hydraulic cylinder defective (internal leak)
- Low engine power output
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Yes Go to next step.
Wrong position of the Check the emergency lever position at the Move the emergency
emergency lever valve and filter plate. lever (253.1) to E
1
(253.1) at the valve No position and bring
and filter plate Is the emergency lever set to E position?
the machine back
to operation.
Follow the respective requirements of the SERVICE MANUAL.
Readjust the pump regulation system Yes Go to next step.
according to the procedures given in the
Wrong adjustment of Adjust the pump
SERVICE MANUAL (the emergency lever SERVICE
the pump regulation 2 regulation system
253.1 at the valve and filter plate must be MANUAL
system according to the PM-
set to E position in any case). No PM-CLINIC
CLINIC sheet and
Is the pump regulation system working as described in the
correctly? SERVICE MANUAL.
Engine running at high idle.
The basic pump regulation adjustment is Yes Go to next step. PM-CLINIC
successfully completed. All values correspond
to the PM-CLINIC sheet.
Now check the additional pump regulation of
Wrong Energy Adjust according to the SERVICE
3 the Energy Efficiency system.
Efficiency adjustment PM-CLINIC sheet and MANUAL
Carry out the test of the sprocket revolution No
time according to the PM-CLINIC sheet as described in the
PM-CLINIC
(item 37). SERVICE MANUAL.
Do the measured time values meet the
specification?
8 - 28 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
SHY001 - All the work equipment shows lack of power or slow movement
(especially the "boom up" function)
[2/2]
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Adjust valves as
Check the adjustments of the SRV (Safety SRV
Wrong hydraulic necessary according
Relief Valves) and MRV (Main Relief Valves) 350±5bar
adjustments to the PM-CLINIC
4 according to the SERVICE MANUAL and the Yes
(SRV, MRV) sheet and as MRV
PM-CLINIC sheet.
or defective valves described in the 310+5bar
Is any valve adjustment below the default SERVICE MANUAL.
value?
No Go to next step.
Engine running at high idle.
After the correct adjustment of the pump regu- If any cylinder leakage
lation system, including Energy Efficiency, is is found replace the
Yes
completed, the work attachment is still too defective hydraulic
Any hydraulic cylinder slow, especially the "boom up" function. cylinder.
5
defective (internal leak) Using an infrared thermometer, check the
boom cylinder temperature (refer to "Cylinder
bypass test" in this manual) in order to locate No Go to next step.
an internal leakage.
Could you determine any abnormality?
Engine running at high idle.
After inspection clean
Perform the engine Power Check according the Racor and/or
the PM-CLINIC sheet. replace the fuel filter
elements as
Even all adjustments are correctly done and necessary. PM-
Yes
Low engine power even they correspond to the default values, the CLINIC
6 Recheck the engine
output engine stall speed drops below the specified
speed of the PM-CLINIC Power Check. stall speed according
to the PM-CLINIC
Check the engine fuel supply system for Power Check.
sufficient fuel delivery capacity.
Call the Cummins
Is any Racor (separator) or fuel filter clogged? No service for a complete
engine check up.
Bring the machine back into the original condition.
Final check 7
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 29
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Check the engine stall speed according the Clean the Racor,
PM-CLINIC sheet. replace the fuel filter,
Even all adjustments are correctly done and or air filter if clogged.
even they correspond to the default values, the Yes Then recheck the stall PM-CLINIC
engine stall speed drops below the stall speed speed according to the
The engine stalls limits. PM-CLINIC data
1
too much sheet.
Check all air filters for cleanness and check
the cyclone dust streamer for proper function.
Check the engine fuel supply system for Call the Cummins
sufficient fuel delivery capacity. No service for a complete
engine check up.
Is any Racor (separator), fuel filter, or air filter
clogged?
8 - 30 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Check the bucket size
and weight.
TS 08199-xD-GB-2 PC4000-6 8 - 31
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
- Check the circuits of 11K111a and 11K111b Repair or replace
Relays 11K111a and for proper function. relays 11K111a & Output
Yes
11K111b are 1 - Check the function of relays 11K111a and 11K111b and/or their 24V
inoperative or burnt 11K111b manually. sockets if damaged.
8 - 32 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Contents of trouble In the neutral lever position the work equipment has too much visible drift.
- According to section "Cylinder bypass test" check and measure the existing drift at the
cylinder circuit. Locate the affected hydraulic circuit.
Related information
- Install pressure gauges at the main blocks of the affected circuit and monitor the pilot pressure
for the respective main spool.
Problem that appears - Risk, to loose control of the shovel operation.
on the machine - Damage or breakdown is possible due to contacting dump trucks.
- No or incorrect main spool movement (neutral spring damaged).
Possible causes - FSA - Floating valve internal leak or damage.
- Hydraulic cylinder damaged (internal leak).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
All PPC sections on the main blocks equipped with pressure gauges.
35-45bar
at the main
block
spools
Yes Go to next step.
(when the
lever is
moved "full
No or incorrect main On the main blocks check all functions of the stroke").
spool movement work equipment for increasing and decreasing
1 Check the pilot pres-
(neutral spring times of the pilot pressure control, simultane-
ously to the lever movements. sure at the remote
damaged)
control valves.
Is the pilot pressure increasing and decreasing
simultaneously? Check the remote
control valves for
No proper function
(electrical signal from
the lever - via amplifier
& ramp time module -
to the remote control
valve).
Engine running at high idle.
All PPC sections on the main blocks equipped with pressure gauges.
In the floating valves 60Q632, 60Q633, Replace the affected
60Q634 (stick in) or 61Q635 and main block valve and adjust as SERVICE
FSA - Floating valve (spool boom down) any leakage or damage of Yes described in the MANUAL
2
internal leak or damage the inner spool is possible. SERVICE MANUAL PM-CLINIC
Inspect the floating valves as described in the and PM-CLINIC.
SERVICE MANUAL.
No Go to next step.
Can you identify any leakage or damage?
TS 08199-xD-GB-2 PC4000-6 8 - 33
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Replace any defective
cylinder by a new one.
Bleed the new
hydraulic cylinder(s). Minimum
Yes Perform the bypass test period
test again in order to 20 minutes
The function of the main blocks is ok.
make sure that no
Hydraulic cylinder Refer to section "Cylinder bypass test" and other cylinder is
damaged 3 check the suspicious cylinders for defective affected.
(internal leak) internal seals. Check the SRV and
Can you find significant temperature suction valves for
differences during the cylinder bypass test? proper function.
Repair or replace if
No necessary, and after
that, verify that the
hydraulic drift of the
work equipment meets
the specified range.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
8 - 34 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Perform the complete
measurements for the Standard
electrical levers, Value
including the amplifier Table
Perform the basic adjustments of the Ramp test. Wiring
Time Modules according to the procedures Yes Refer to the SERVICE Diagram
Wrong adjustment described in the SERVICE MANUAL. MANUAL. SERVICE
of the Ramp Time 1
Modules For the standard value table refer to your Refer to the latest MANUAL
Wiring Diagram. version of PARTS & PARTS &
Do the adjustment values meet the specified SERVICE NEWS SERVICE
range? AH09525. NEWS
Perform the basic AH09525
adjustments according (latest
No
to the data in your version)
Wiring Diagram.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 35
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
- Disconnect the ports
A and B at the travel
motors (in order to
exclude the travel
motors).
Connect high pressure gauges (400 bar) to the - Plug the hoses and SRV
main blocks. the inlet ports of the 310bar
Defective hydraulic Yes travel motors.
Disconnect the parking brake solenoid valve MRV
travel motor - Now check the 315bar
1 57Q516 in order to close the brake.
Internal leak in the pressure again.
rotary joint Actuate the travel pedals and read the current
pressure at the gauges. - If the pressure values
are still the same as
Is there any pressure difference between left before, replace the
and right, or loss of pressure? travel motor(s).
If the pressure values
are not the same as
No before, replace the
rotary joint due to an
internal leakage.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 36 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Check and adjust the energy efficiency according to the SERVICE MANUAL,
section "Energy Efficiency".
If any individual movement is selected (single movement), the pumps will deliver The basic
the maximum flow, with one exception. setting
Pump 1 will deliver the half flow only if high speed swing is selected. (bench
This fact is important for PM-CLINIC and other tests. setting)
a) Individual movements of the Attachment are selected: of the
Defective valve or PST valve
wrong adjustment of 1 → 57K646 OFF + 57K647 OFF + 57K648 OFF + 57K626 ON is 18 bar.
the Energy Efficiency b) Only travel is selected: The
→ 57K646 OFF + 57K647 OFF + 57K648 OFF + 57K626 ON sprocket
rotation
c) Only swing (low speed) is selected: times
→ 57K646 ON + 57K647 OFF + 57K648 ON + 57K626 ON meet the
nominal
d) Only swing (high speed) is selected: values.
→ 57K646 ON + 57K647 OFF + 57K648 OFF + 57K626 OFF
Go to next step.
TS 08199-xD-GB-2 PC4000-6 8 - 37
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
– Select the swing speed between low and high with 20S154
at the left control lever.
– The 5 revolutions of the sprocket within 65 seconds are
mandatory to determine the optimized pump flow.
– The pressure control valve (152) is factory pre-adjusted to 18 bar.
8 - 38 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Swing parking brake switch 20S029 ON.
Attachment in ground position.
Follow the instructions for testing and adjusting
the swing circuit as described in the SERVICE
MANUAL. Reconnect the pilot
pressure hoses to the
For better adjustment of the 2-stage valves
Yes 2-stage valves and put For the
disconnect and plug the pilot lines of the target
the shovel back to
2-stage valves. values
operation.
1. Adjustment of the 330 bar stage refer to
No pressure increase PM-CLINIC
1 2. Adjustment of the 130 bar stage
at the 2-stage valve sheets.
TS 08199-xD-GB-2 PC4000-6 8 - 39
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle &
Swing lock switch 20S029 ON.
Yes Go to next step.
Replace both 2-stage
valves and perform the
basic adjustments.
The 2-stage valve Perform the basic adjustments of the swing
is defective or its 1 circuit according the SERVICE MANUAL If - after replacement of SERVICE
adjustment is wrong and the PM-CLINIC sheets. the 2-stage valves - MANUAL
No the swing acceleration PM-CLINIC
Could you adjust the correct swing
is still poor, replace the
acceleration (swing cycle time)?
complete swing brake
valve blocks on top of
the swing motors.
Refer to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
8 - 40 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Legend
(2) O-ring
TS 08199-xD-GB-2 PC4000-6 8 - 41
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Contents of trouble There is an excessive overrun when the swing movement of the superstructure is stopped.
- If during swing movement the control lever is moved into neutral position, the superstructure
swing movement should be stopped within an angle of 70°.
Related information
- If the superstructure does not stop within this angle, the superstructure overrun can be considered
as to be excessive.
Problem that appears The swing deceleration is poor (too long) and a correct positioning of the attachment
on the machine is not possible.
- The 2-stage valve is defective or its adjustment is wrong.
- The swing brake valve is defective (internal leak in the anti-cavitation/suction valves).
Possible causes
- The O-ring at the spacer plate is leaking (oil flows from A to B side).
- The swing motor is defective (internal leakage).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Swing lock switched ON.
Yes Go to next step.
Replace both 2-stage
valves and perform the
basic adjustments.
The 2-stage valve Perform the basic adjustments of the swing
is defective or its 1 circuit according the SERVICE MANUAL If - after replacement of SERVICE
adjustment is wrong and the PM-CLINIC sheets. the 2-stage valves - MANUAL
No the swing deceleration PM-CLINIC
Could you adjust the correct swing
is still poor, replace the
deceleration?
complete swing brake
valve blocks on top of
the swing motors.
Refer to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
8 - 42 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Yes Go to next step.
Check the spacer plate
for indications of
corrosion or pitting.
If necessary replace
the spacer plate.
Check the O-rings on the spacer plate and on SERVICE
Replace the O-rings
the lower side of the swing brake block. MANUAL
No and mount the swing
Are these O-rings ok? brake valve. PM-CLINIC
Legend
(2) O-ring
TS 08199-xD-GB-2 PC4000-6 8 - 43
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Possible causes The spools in the floating valves are mechanically stuck.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
The attachment must be in down and full reach position.
8 - 44 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Contents of trouble Abnormal noise is coming from the SRV or MRV sections.
- Due to a possible defect of the mechanical inner parts (spring or piston) in the SRV or
Related information MRV sections, an abnormal noise is possible when the valve is activated.
- Also a wrong adjustment of SRV or MRV may cause abnormal noise in the system.
- Abnormal noise in the hydraulic system occurs during operation.
Problem that appears
- Any malfunction of the hydraulic circuit is possible.
on the machine
- Overheating of the hydraulic oil is possible.
- Wrong adjustment or malfunction of SRV or MRV.
Possible causes
- Malfunction of any throttle valve or suction valve at the main blocks or at the manifold.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Perform a sectional troubleshooting and check SERVICE
Wrong adjustment or Adjust or replace as MANUAL
the adjustment of SRV and MRV. Yes
malfunction of SRV 1 necessary.
Follow the instructions and specifications in PM-CLINIC
or MRV. the SERVICE MANUAL and PM-CLINIC
sheets. No Go to next step.
Could you find any functional problem?
Engine running at high idle.
Malfunction of any
Replace or repair as
throttle valve or Yes
Check the suspicious hydraulic circuit for noise necessary.
suction valve at the 2
main blocks or at and locate the problem (temperature differ- Perform the complete
the manifold ence) with the infrared thermometer gun. No PM-CLINIC PM-CLINIC
procedures
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 45
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Contents of trouble The automatic track tensioning system does not work.
- The automatic track tensioning system works under the following condition: the engine is running
at high idle and the ladder is in up position.
Related information - During a travel distance of approx. 20 m the track tension is built up automatically.
- When the engine is stopped a system pressure of 35 bar is kept up, and in combination with an
accumulator safety system (shock absorber), the correct track tension is always present.
Problem that appears - If the track tensioning is too low, the wear-out on track pads and sprockets increases.
on the machine - Track-off may occur during traveling or any movements due to loose tracks.
- No or too low track tensioning pressure.
Possible causes - Accumulators insufficiently charged or defective.
- Defective track tensioning cylinder(s).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Ladder in up position.
Test and adjust the track tensioning pressure SERVICE
Bring the machine MANUAL
No or too low track according to the instructions and specifications Yes
1 back to operation.
tensioning pressure in the SERVICE MANUAL and PM-CLINIC PM-CLINIC
sheets.
Is adjustment possible and does the track No Go to next step.
tensioning system work orderly?
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
SERVICE
Test and adjust the charging of the
MANUAL
accumulators according to the instructions and
Accumulators PARTS &
specifications in the SERVICE MANUAL.
insufficiently charged 2 Bring the machine SERVICE
Also refer to the latest version of PARTS & Yes
or defective back to operation. NEWS
SERVICE NEWS AH03533.
AH03533
Is the function "Charging the Accumulators" (latest
possible and does the track tensioning system version)
work orderly? No Go to next step.
Engine running at high idle.
Ladder in up position.
Check the track
tensioning cylinders for
swollen partitions.
The tests and adjustments in steps 1 and 2
have been completed successfully (that Yes If necessary repair or
means a track tensioning pressure of 35 bar is replace the barrels -
present and the accumulators are charged alternatively replace
Defective track
3 orderly). But the track tensioning cylinders can complete track
tensioning cylinder(s)
not hold the supplied pressure. tensioning cylinders.
Disassemble the track tensioning cylinders Replace the seals.
and check the seals at the pistons. Replace the track
Are the seals in the track tensioning cylinders tensioning block
No no. 130 (car body)
defective?
and flush the pipes
and hoses of the track
tensioning lines.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
8 - 46 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Check the X2 pressure according to the Yes Go to next step. SERVICE
No or too low MANUAL
1 instructions and specifications in the Re-adjust and verify
X pressure
SERVICE MANUAL and PM-CLINIC sheets. No that the ladder is PM-CLINIC
Is the X2 pressure adjustment correct? operated orderly. 45bar
Engine running at low idle.
Check the SRV pressure in the ladder circuit Yes Go to next step. SERVICE
Too low SRV pressure according to the instructions and specifications
2 MANUAL
or the valve is defective in the SERVICE MANUAL and PM-CLINIC Re-adjust and verify
PM-CLINIC
sheets. No that the ladder is
operated orderly. 70bar
Is the SRV pressure adjustment correct?
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Valve 57Q623a Disassemble the solenoid valve 57Q623a/b Yes Go to next step.
or 57K623b is 3 and check the inner part of the spool for proper
mechanically stuck condition. Replace valve
No
57Q623a/b.
Is the inner part of the spool in good condition?
Engine running at high idle.
Activate the function "ladder up" or "ladder Repair or replace the
Yes
down" until the cylinder end position is ladder cylinder.
The ladder cylinder has reached, and measure the temperature
an internal leakage 4 difference between the cylinder rod and
(piston seal defective) the cylinder bottom side with an infrared
thermometer gun. No Go to next step.
Is the temperature difference in the piston area
higher than 10°C?
TS 08199-xD-GB-2 PC4000-6 8 - 47
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Inspect:
Is the standard ladder
frame used (standard
weight & size)?
The ladder bearing Check the ladder bearing for proper condition Yes Is the ladder or the
is defective or it is 5 and for the hand-tight tightening torque. ladder support
tightened too firmly Also refer to the ASSEMBLY MANUAL. defective or damaged ASSEMBLY
by an accident? MANUAL
Are the bearings in good condition and are
they tightened correctly? Replace or repair as
necessary.
Repair or replace the
bearings as necessary
No
and/or correct the
tightening torque.
Bring the machine back into the original condition.
Final check 6
Start the machine and verify that the repair was successful.
8 - 48 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Contents of trouble The refilling arm does not move, or its movement is too slow.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Check the X2 pressure according to the Yes Go to next step. SERVICE
No or too low MANUAL
1 instructions and specifications in the Re-adjust and verify
X2 pressure
SERVICE MANUAL and PM-CLINIC sheets. No that the refilling arm PM-CLINIC
Is the X2 pressure adjustment correct? is operated orderly. 45 bar
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Valve 57K624a/b is Disassemble the solenoid valve 57Q624a/b Yes Go to next step.
2
mechanically stuck and check the inner part of the spool for proper
condition. Replace valve
No
57Q624a/b.
Is the inner part of the spool in good condition?
Engine running at high idle.
Activate the function "refilling arm up" or Repair or replace the
Yes
The refilling arm "refilling arm down" until the cylinder end refilling arm cylinder.
cylinder has an position is reached, and measure the
3 temperature difference between the cylinder
internal leakage
(piston seal defective) rod and the cylinder bottom side with an
infrared thermometer gun. No Go to next step.
Is the temperature difference in the piston area
higher than 10°C?
TS 08199-xD-GB-2 PC4000-6 8 - 49
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Inspect:
Is the standard refilling
arm used (standard
weight & size)?
The refilling arm
connection Check the refilling arm for proper function. Yes Is the refilling arm or
4 its support defective
(pin and bushing) Disconnect the hydraulic cylinder and check SERVICE
is defective or damaged by an
the free movement of the refilling arm. MANUAL
accident?
Is the refilling arm movement ok?
Replace or repair
as necessary.
Repair or replace the
No refilling arm or the pin/
bushing as necessary.
Bring the machine back into the original condition.
Final check 5
Start the machine and verify that the repair was successful.
8 - 50 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Contents of trouble The hydraulic driven grease pump does not start or move correctly.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Keep the engine running at high idle. Yes Go to next step.
No or too low Check the X4 pressure according to the SERVICE
1 Readjust and verify
X4 pressure instructions and specifications in the MANUAL
SERVICE MANUAL and PM-CLINIC sheets. No that the grease pump PM-CLINIC
operation is orderly.
Is the X4 pressure adjustment correct?
Engine running at high idle.
No or insufficient Check the pressure of the grease pump relief Yes Go to next step.
performance of the valve according to the instructions and SERVICE
2
relief valve on the specifications in the SERVICE MANUAL. Readjust and verify MANUAL
grease pump No that the grease pump
Is the pressure adjustment of the grease pump 45bar
relief valve correct? operation is orderly.
TS 08199-xD-GB-2 PC4000-6 8 - 51
Symptoms of the Hydraulic System Troubleshooting by Symptoms
8 - 52 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Contents of trouble There is a malfunction in the external lubrication system for the pump bearing.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Re-adjust and verify
Check the X4 pressure adjustment according SERVICE
No or too low that the pump bearing MANUAL
1 to the instructions and specifications in the Yes
X4 pressure lubrication operation
SERVICE MANUAL and PM-CLINIC sheets. PM-CLINIC
is orderly.
Is the X4 pressure adjustment correct? 60bar
No Go to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
TS 08199-xD-GB-2 PC4000-6 8 - 53
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Test and adjust the SRV pressure according to the instructions and
specifications in the SERVICE MANUAL and PM-CLINIC sheets.
→ Measure the SRV pressure at the travel system with connected
travel main lines (310±5 bar).
Perform the following work steps: SERVICE
Internal leakage MANUAL
1 1. Test the travel system during loading.
at the rotary joint PM-CLINIC
2. Measure the SRV pressure at the travel system with plugged (closed)
SRV press
travel main lines before the rotary joint inlet (310±5 bar).
310±5bar
3. If the pressure is ok replace or re-seal the rotary joint.
4. Test and adjust the MRVs of the travel system on the main blocks II & IV.
After adjustment/repair/replacement verify that chain movement is no longer
abnormal.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
8 - 54 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Hydraulic System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
The pilot pressure
The solenoid valve 57Q505 is mechanically Replace the solenoid
in the swing parking Yes 0 bar
1 stuck. The pilot pressure in the swing parking valve 57Q505.
brake circuit is not
brake line is not released to the hydraulic oil
released
tank. No Go to next step.
Is the piston of the solenoid valve stuck?
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
TS 08199-xD-GB-2 PC4000-6 8 - 55
Symptoms of the Hydraulic System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
The pilot pressure in The solenoid valve 57Q516 is mechanically Replace the solenoid
Yes 0bar
the travel parking brake 1 stuck. The pilot pressure in the travel parking valve 57Q516.
circuit is not released brake line is not released to the hydraulic oil
tank. No Go to next step.
Is the piston of the solenoid valve stuck?
Engine running at high idle.
The pressure Check and adjust the pressure at valve no. 47 SERVICE
according to the instructions and specifications MANUAL
adjustment is too low Yes Go to next step.
2 in the SERVICE MANUAL and PM-CLINIC PM-CLINIC
or valve no. 47 is
defective sheets. 35bar
Is it possible to adjust the pressure as
No Replace valve no. 47.
specified?
Main key switch 20S001 OFF
Maintenance safety switch 50S058 locked.
Check for leaks or
Perform the following steps: mixed-up connections 45bar,
– Disconnect the pilot pressure supply Yes in the pilot supply lines kept up for
hoses from the travel parking brake for the travel parking 15 minutes
housings. brake system.
– Install a manual hydraulic pump with Refer to the
The brake discs are 60 bar manometer in order to test the instructions in the
burnt and/or the piston 3 travel parking brake piston seals SERVICE MANUAL.
seals are defective (perform the test for both travel brake - Repair or replace the
housings). travel parking brakes.
– Using the manual pump increase the REMARKS: SERVICE
No
pressure up to 45 bar. Bleed the air from MANUAL
– The built-up pressure must be kept up for the swing parking
15 minutes. brake(s).
Can you build-up 45 bar and is the pressure - Then check the travel
kept up for 15 minutes without further action? parking brakes for
proper operation.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
8 - 56 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Contents of trouble Abnormal noise coming from any engine related parts.
Related information At first judge whether the noise is an internal noise or an external noise.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
Yes Go to final step 2.
Refer to the following
judgment table and
Check all related parts and components for locate the problem.
External noise
(the abnormal noise is proper function. When the cause for the
1 noise is determined,
not coming from inside Check suspicious screw connections and
the engine) mountings for proper tightening condition. perform the
No
appropriate repair
Could you locate and rectify the cause for the procedures as
abnormal noise? necessary.
After the repair is
completed, go to
final step 2.
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 57
Symptoms of the Mechanical System Troubleshooting by Symptoms
Gradually occurred Ο Ο
Condition of abnormal noise
Suddenly occurred Ο Ο Ο
Non-specified fuel is being used Ο Ο
Engine oil must be added more frequently ◙
Blue under light load ◙
Colour of exhaust gas
Black ◙ Ο Ο
Metal particles are found in the oil filter ◙ ◙
Blow-by gas is excessive ◙
Check items
Replace
Replace
Replace
Replace
Correct
Correct
Correct
Remedy
8 - 58 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Contents of trouble Abnormal or excessive noise coming from the PTO or from the hydraulic pumps.
- At first check all oil levels and oil qualities (PTO - pump bearing housings).
Related information - Refer to the OPERATION & MAINTENANCE MANUAL for detailed information concerning the
correct oil specifications and oil qualities.
Problem that appears - Abnormal noise.
on the machine - The noisy component may cause an unexpected breakdown.
- No oil or the oil level is too low in the PTO
- No oil or the oil level is too low in the pump bearing housing
- No or not enough external lubrication (X4 pressure) at the pump bearings (refer to the latest
version of PARTS & SERVICE NEWS AH05510, latest version)
Possible causes
- The internal throttle lubrication valve in the main pump housing is not opened enough
or it is closed.
- Main pump defective (internal mechanical damage)
- Air entering the hydraulic system or air bubbles inside the hydraulic suction lines
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Between
Yes Go to next step. MIN &
Check the oil level in the PTO housing using
No oil or the oil level MAX
1 the dipstick. For details refer to the
is too low in the PTO Refill specified oil up
OPERATION & MAINTENANCE MANUAL.
to the specified level
Is the oil level correct between the MIN and
No and recheck if the
MAX marks?
abnormal noise
disappeared.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Yes Go to next step. Oil specifi-
Check the oil level and the oil quality in the cation and
pump bearing housing of the PTO gearbox. refill level
No oil or the oil level reference:
For details refer to the OPERATION & Refill specified oil up
is too low in the pump 2
MAINTENANCE MANUAL and to the to the specified level - O/MM
bearing housing
PARTS & SERVICE NEWS AH07515 No and recheck if the - P&S
(latest version). abnormal noise NEWS
Is the oil level correct and does the oil quality disappeared. AH07515
meet the specification? (latest
version)
Engine running at high idle.
Yes Go to next step. 60bar
Check the X4 pressure (60 bar) at the valve SERVICE
No or not enough and filter plate.
external lubrication MANUAL
3 For details refer to the SERVICE MANUAL and
(X4 pressure) at the Adjust the specified P&S
pump bearings to the PARTS & SERVICE NEWS AH05510 No NEWS
(latest version). X4 pressure.
AH05510
Does the X4 pressure meet the specification? (latest
version)
TS 08199-xD-GB-2 PC4000-6 8 - 59
Symptoms of the Mechanical System Troubleshooting by Symptoms
8 - 60 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Contents of trouble Abnormal or excessive vibration coming from the engine or related parts.
- At first check all related parts for function and proper tightening.
- Measure the alignment/incline of the engine (& PTO) mountings (horizontal & vertical).
Related information
- For detailed information regarding Diesel engine suspension refer to the latest version of
PARTS & SERVICE NEWS AH01521.
Problem that appears - Abnormal vibration and the risk that a breakdown may occur.
on the machine - The noisy component may cause an unexpected breakdown.
- Defective parts → mounting supports of engine and PTO.
- Improper alignment → mixed mounting of old (worn and/or defective) and new mounting supports.
Possible causes - Abnormal combustion.
- Defective front damper.
- Defective rear damper (coupling to PTO).
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Test conditions according to the kind of inspection, when following the
judgment table information.
- Defective parts Yes Go to final step 2.
→ mounting supports of engine and PTO.
- Improper alignment Refer to the following
→ mixed mounting of old (worn and/or judgment table and
defective) and new mounting supports. locate the problem.
Abnormal or excessive
vibration coming from - Abnormal combustion. When the cause for
1 the noise is deter-
the engine or related - Defective front damper.
parts - Defective rear damper (coupling to PTO). mined perform the
No
appropriate repair
Check all related parts and components of the
procedures as
above items for proper function and condition.
necessary.
Check suspicious screw connections and
After the repair is
mountings for proper tightening.
completed go to
Could you locate and rectify the cause for final step 2.
the abnormal vibration?
Bring the machine back into the original condition.
Final check 2
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 61
Symptoms of the Mechanical System Troubleshooting by Symptoms
Increased suddenly Ο Ο
Condition of vibration
Increased gradually Ο Ο Ο
Non-specified oil is being used Ο Ο
Metal particles are found in the oil filter ◙ ◙
Metal particles are found when oil is drained ◙ ◙
Check items
Replace
Replace
Adjust
Remedy
8 - 62 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Contents of trouble Vibration is excessive (abnormal vibration at the front engine damper or at the coupling).
In order to eliminate abnormal vibration and torque of the engine, the following components are
mounted:
- A damper at the engine front side → double-mass vibration damper
- A damper at the engine rear side → coupling
Related information The front damper (cooler side) is mounted on the crankshaft.
For inspection and references refer to the Cummins Troubleshooting & Repair Manual for the
QSK60 Engine (SDA 12V 160 Komatsu Engine).
The rear damper in the form of a coupling is flange connected to the engine flywheel.
For further information refer to the Cummins engine documentation.
Problem that appears
Vibration is excessive (abnormal vibration at the front engine damper or at the coupling).
on the machine
- Front double-mass vibration damper defective.
Possible causes
- Rear coupling defective.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Front double-mass Replace the damper.
Check the front double-mass vibration damper Cummins
vibration damper 1 Also check the rear
according to the specifications given in the Yes specifica-
defective coupling for wear
Cummins Service Manual. tion
(step 2).
Is the damper defective?
No Go to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Replace the coupling.
Also check the front
SERVICE
Yes double-mass vibration
Rear coupling MANUAL
2 Check the rear coupling for wear and proper damper on the
defective function. crankshaft (step 1).
Is the coupling defective? Inform the Cummins
Service and measure
No
the blow-by pressure
of the engine.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 63
Symptoms of the Mechanical System Troubleshooting by Symptoms
Related information A big shock occurs when the superstructure changes its swing direction.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Replace pins
and bushings at Boom foot
the connection bushings &
between boom pins, max.
and superstructure. clearance
2.5mm
Wear in vertical & After replacement
horizontal direction Move the attachment smoothly and check for measure the axial
1 Yes Axial play
at the boom foot excessive wear at the boom foot bushings. clearance at the con-
bushings and pins Is the movement too large? nection between boom between
and superstructure. boom and
super-
If the axial play is still structure,
out of range repair with max.
the welding and lathe clearance
tool. 2.5mm
No Go to next step.
Engine running at high idle.
P&S
NEWS
Replace the swing
Yes AH02513
circle.
(latest
version)
Move the attachment smoothly and check for
Check the teeth
Excessive wear of the excessive wear and movement of the swing
around the swing
swing circle (causing 2 circle and backlash.
circle.
heavy backlash) Also refer to the latest version of
PARTS & SERVICE NEWS AH02513. Also check the grease
dummy wheel for the
Is the wear out of range? No
swing circle teeth
(tightening).
Go to SME006 and
refer to its trouble-
shooting procedures.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
8 - 64 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Smooth swing movement of the superstructure.
Check for proper tightening of the swing SERVICE
Swing gearbox gearboxes, and retighten if necessary. Replace the defective MANUAL
1 Yes
internal damage swing gearbox. Tightening
During swing movement, check and listen
chart
for noise at the gearboxes.
Can you identify any abnormal noise coming No Go to next step.
from any swing gearbox?
Engine running at high idle.
Smooth swing movement of the superstructure.
During swing movement check the movement SERVICE
of the swing gearbox pinion. MANUAL
Faulty bottom bearing Replace the defective Component
During swing movement also check and listen Yes
of the swing gearbox swing gearbox. structure
for noise at the lower side of the respective and grease
pinion 2 swing gearbox. system
(external grease
lubrication) Check the grease supply and grease amount
(injector adjustment) at the pinion bearing.
Can you identify any abnormal noise or No Go to next step.
abnormal movement of the swing gearbox
pinion?
TS 08199-xD-GB-2 PC4000-6 8 - 65
Symptoms of the Mechanical System Troubleshooting by Symptoms
8 - 66 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Check the fan hub bearings for wear. No hori-
Fan hub bearing Replace the worn or zontal &
1 Move the fan manually and check Yes
worn out damaged fan hub(s). axial fan
for horizontal & axial movement.
movement
Can you identify any horizontal & axial
fan movement? No Go to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Replace the worn &
noisy fan hub(s) and No hori-
A wrong oil viscosity is Manually check the fan hub bearings for wear refer to the O/MM in zontal &
used (bearing sound and rotating sound. order to verify the axial fan
during rotating). 2
Move the fan manually and check Yes correct oil viscosity. move-
Short lifetime of the fan ment, no
for horizontal & axial movement. Only CLP 220 is
hub bearings. rotating
Can you identify any horizontal & axial approved:
Replacement interval sound
fan movement?
3000 hrs.
No Go to next step.
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Check the lifetime of
the concerned fan(s). No hori-
zontal &
Yes If the lifetime exceeds axial fan
Fan blades are loose Manually check the fan blades 10,000 hrs, replace all
3 movement
or broken for proper connection. fans.
Turn the fan manually and check each blade. Check the hydraulic
Is any fan blade loose? cooler fan drive for
overspeed. RPM max
No
1250±50
Adjust the specified
speed if necessary.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 67
Symptoms of the Mechanical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
Refer to the SERVICE
MANUAL & PM-
CLINIC sheets and
Gearbox broken carry out the basic SERVICE
Take the track off the ground - during rotation adjustment of the MANUAL
(housing or internal
1 check each side for abnormal noise or shocks. Yes travel system.
parts defective) PM-
Short-term failure. Can you identify any abnormal noise or shock If the noise continues CLINIC
during track rotation? after the basic adjust-
ment, replace the con-
cerning travel gearbox.
No Go to step 3.
Engine running at high idle.
Refer to the SERVICE
MANUAL & PM-
CLINIC sheets and
A wrong oil viscosity is
carry out the basic SERVICE
used (any planetary Take the track off the ground - during rotation adjustment of the MANUAL
gear teeth and/or 2 check each side for abnormal noise or shocks. Yes travel system. PM-
bearing defective).
Can you identify any abnormal noise or shock If the noise continues CLINIC
Long-term failure. during track rotation? after the basic adjust-
ment, replace the con-
cerning travel gearbox.
No Go to next step.
8 - 68 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Replace the concern-
ing travel motor and
Yes replace the planetary
gear pinion at the
Hydraulic travel motor Disconnect the concerning travel motor from gearbox.
connection defective the adapter housing and check the connection
3 Check the travel
(no oil in the motor at the motor and inside the motor adapter
housing for any damage. motor(s) for internal
adapter housing)
and external leakage
Can you identify any damage (because of and replace if
missing oil)? No necessary.
Also refer to the
troubleshooting chart
of SHY006.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 69
Symptoms of the Mechanical System Troubleshooting by Symptoms
SME009 - Abnormal noise coming from the work equipment (lack of grease)
[1/2]
Trouble code
Trouble Abnormal noise coming from the work equipment (lack of grease)
SME009
- Abnormal noise occurs when the attachment is moving.
Contents of trouble - The abnormal noise occurs due to lack of grease (CLS) at the pins and the bushings of the
work equipment.
- First check the grease level at the CLS grease barrel.
- Verify that the barrel contains grease of the specified quality and viscosity.
Related information - Verify that all injectors are in good condition and properly adjusted.
- Verify that the setting of the pause time (VHMS monitor) is correct.
- Also refer to the OPERATION & MAINTENANCE MANUAL and to the SERVICE MANUAL.
Problem that appears
Abnormal noise and in consequence any capital damage of the pins and bushings may occur.
on the machine
- A wrong grease quality is used.
- Contaminated grease is used.
Possible causes
- Daily fault messages of the CLS system occur - download the history data via VHMS and verify
the system status.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
SERVICE
MANUAL
PM-
CLINIC
Yes Go to next step. P&S
NEWS
AH02539
(latest
Recheck the grease quality and specification
version)
under consideration of the KMG recommenda-
A wrong grease quality tions in the OPERATION & MAINTENANCE Replace wrong grease
1
is used MANUAL and in the latest version of the by specified grease
PARTS & SERVICE NEWS AH02539. and replace the
defective pins and
Does the used grease correspond to the KMG
bushings on the
recommendations?
attachment side.
No Check all grease
injectors for proper
function.
Pre-lubricate all pins
and bushings through
the injectors until the
new grease flows out.
8 - 70 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
SME009 - Abnormal noise coming from the work equipment (lack of grease)
[2/2]
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Replace the contami-
nated grease by
specified grease.
Clean or replace the
Contaminated grease The injectors are worn out due to barrel as necessary.
is used contaminated grease in the barrel. Replace the defective
(grease barrel refilling 2 No or not enough grease causes early wear pins and bushings on
Yes
without refilling the and noise at the pins and bushings of the the attachment side.
filter) attachment. Check all grease injec-
Are pins and bushings worn out due to lacking tors for proper function.
grease and defective injectors? Pre-lubricate all pins
and bushings through
the injectors until the
new grease flows out.
No Go to next step.
Main key switch 20S001 ON.
Main key switch OFF & mainte-
nance safety switch locked.
Repair or replace any defective
parts of the CLS system as
Daily fault messages of necessary.
the CLS system occur Download the history data via VHMS
and verify the system status. Replace the defective pins and
Download the history 3 bushings on the attachment
data via VHMS and Do the history data show a lot of side (standardization of
verify the system status "bucket cut-off" messages due to overriding importance).
missing grease?
Check all grease injectors for
proper function.
Pre-lubricate all pins and
bushings through the injectors
until the new grease flows out.
Bring the machine back into the original condition.
Final check 4
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 71
Symptoms of the Mechanical System Troubleshooting by Symptoms
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Leak at the life time Open the track chain and remove the idler. Replace the complete
seals (pin & bushing 1 Disconnect the supports of the idler and check Yes idler including new
worn out) the lifetime seals and the wear of pin and supports.
bushings.
No Go to next step.
Are pin and bushings worn out?
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
If excessive wear is found,
Idler supports are replace the idler supports.
2
below the wear limit Check for excessive wear between the idler Also check the lifetime of the
supports and the track frame. idler, and if the lifetime is
exceeded, replace worn
components as necessary.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
8 - 72 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of the Mechanical System
Contents of trouble Leak at the PTO shaft seal (after changing the oil viscosity).
Related information
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 OFF.
Maintenance safety switch 50S058 locked.
Replace or repair as
necessary.
Recommendation
(Diesel only)
For the removal of
the input drive shaft
it is beneficial to
The bearing of the Remove the coupling. remove the complete Movement
drive shaft is defective
1 Check the input shaft bearing of the PTO gearbox and to max. 2mm
(too much movement), Yes
PTO gearbox. remanufacture the horizontal
check the PTO lifetime
removed one & vertical
Is abnormal bearing movement (horizontal &
according to the
vertical) detectable?
Reman Guideline
later.
The removal of the
drive shaft in place is
not possible!
No Go to next step.
TS 08199-xD-GB-2 PC4000-6 8 - 73
Symptoms of the Mechanical System Troubleshooting by Symptoms
8 - 74 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of Additional Systems
Contents of trouble The A/C system doesn't work properly or it shuts off.
For maintenance hints and the filling procedure also refer to the latest version of
Related information
PARTS & SERVICE NEWS AH05537.
Problem that appears - A/C does not work and excessive heat in the operator's cab is possible.
on the machine - Shovel breakdown may happen (due to excessive heat in the operator's cab).
- Wrong or no maintenance of the A/C system.
Possible causes - Any electrical problem causes a disconnection or short circuit in the wiring or any component of
the A/C system.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
A/C switched ON.
Yes Go to next step.
Wrong or no
maintenance of 1 P&S
Check the maintenance history. Using the A/C test
the A/C system NEWS
tools, perform the
Was the maintenance done as scheduled? No AH05537
standard checking
(latest
procedure.
version)
Engine running at high idle.
A/C switched ON.
WARNING
AIR CONDITIONING REFRIGERANT IS HARMFUL!
If air conditioner refrigerant gets into your eyes, it - Check the A/C
may cause blindness. If it touches your skin, it may system together with
cause frostbite. Never touch refrigerant. an A/C specialist and
repair as necessary.
- Refer to the A/C P&S
Any electrical problem In compliance with the regulations: manual and follow NEWS
causes a disconnection When working at the A/C circuit or when handling the given procedures. AH05537
or short circuit in the refrigerant R134a always observe the safety hints - Refer to the Wiring (latest
2 version)
wiring or in any given in the A/C manual and in the data sheet of Diagram and check
component of the the refrigerant manufacturer. the main fuse box
A/C system A/C
Work on the air conditioning system may only be and the relays in the
Manual
carried out by persons having special knowledge A/C unit.
and experience in these systems. - Check the wiring for Wiring
Always wear Safety Glasses and Safety Gloves when disconnection or Diagrams
working on the A/C circuit. short circuit.
1. Using the A/C test tools perform a standard check Locate the problem
of the A/C system. and repair as
2. Check for trouble codes displayed at the A/C necessary.
control unit (for details refer to the A/C manual).
3. Check for electrical problems.
Could you identify any problem?
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
TS 08199-xD-GB-2 PC4000-6 8 - 75
Symptoms of Additional Systems Troubleshooting by Symptoms
(1) Relays
8 - 76 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of Additional Systems
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
A/C switched ON.
Yes Go to next step.
Wrong or no
maintenance of 1 P&S
Check the maintenance history. Using the A/C test
the A/C system NEWS
tools, perform the
Was the maintenance done as scheduled? No AH05537
standard checking
(latest
procedure.
version)
A wrong refilling Engine running at high idle.
procedure has A/C switched ON.
been performed P&S
WARNING NEWS
Yes Go to next step. AH05537
In compliance with AIR CONDITIONING REFRIGERANT IS (latest
the regulations: HARMFUL! version)
If air conditioner refrigerant gets into your
When working at the eyes, it may cause blindness. If it touches
A/C circuit or when your skin, it may cause frostbite. Never Repair and replace defective parts
handling refrigerant touch refrigerant. as necessary.
R134a always observe
the safety hints given in Details for repair or replacement
the A/C manual and in
the data sheet of the 1. Using the A/C test tools perform a 1. Is the specified amount of the
2 standard check of the A/C system. specified compressor oil filled
refrigerant manufac-
turer. 2. Follow the appropriate filling procedure in?
and consider the filling capacity in the
Work on the air cooling circuit. Make sure that the No compressor oil or the wrong
conditioning system pressure safety valve at the compressor No amount of it causes early
may only be carried out is open before filling the A/C circuit. defects of the A/C compressor.
by persons having 3. Is the specified amount of the specified 2. Is the specified amount of
special knowledge compressor oil filled in? refrigerant R134a filled in?
and experience in 4. Is the specified amount of refrigerant
these systems. R134a filled in? Too much R134a (only refilled
over the system pressure)
Always wear Safety 5. Has the system been evacuated and is it causes an early defect of the
Glasses and Safety free of moisture?
A/C compressor shaft seal or
Gloves when working 6. Is the A/C system dry and clean? a burnt clutch.
on the A/C circuit.
TS 08199-xD-GB-2 PC4000-6 8 - 77
Symptoms of Additional Systems Troubleshooting by Symptoms
Fig. 8-5 View onto the A/C compressor and its mounting (SAD002)
8 - 78 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of Additional Systems
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Engine running at high idle.
A/C switched ON.
Yes Go to next step.
Wrong or no
maintenance of the 1 P&S
Check the maintenance history. Using the A/C test
A/C system NEWS
tools, perform the
Was the maintenance done as scheduled? No AH05537
standard checking
(latest
procedure.
version)
WARNING
AIR CONDITIONING REFRIGERANT IS HARMFUL!
If air conditioner refrigerant gets into your eyes, it may cause blindness. If
it touches your skin, it may cause frostbite. Never touch refrigerant.
TS 08199-xD-GB-2 PC4000-6 8 - 79
Symptoms of Additional Systems Troubleshooting by Symptoms
Contents of trouble The travel alarm does not sound when the travel pedals are operated.
Related information The travel alarm does not sound when the travel pedals are operated in both directions.
Nominal
Possible cause Step Test condition & Inspection Procedure
value
Main key switch 20S001 ON.
Activate the travel pedals.
– Check if battery voltage and ground Vmin 22V
Replace the signal
is present at connector 51X252, Yes
beeper 60P140. Vmax 24V
terminals 30, 31.
The signal beeper – Main key switch 20S001 in OFF position.
1
60P140 is defective – Disconnect connector 51X252 and insert
the T-cable.
No Go to next step.
– Measure the voltage.
– Measure ground at 51X252 terminal 31.
Is specified battery voltage present?
Main key switch 20S001 ON.
No signals coming Activate the travel pedals.
from the pedals Refer to the Wiring Diagram.
20S021a & 20S021b, 2 Locate the problem Vmin 22V
– Check the signal wiring of the travel pedals.
or any wiring problem and repair or replace
occurred – Check the wiring leading to the signal beeper as necessary. Vmax 24V
60P140.
Bring the machine back into the original condition.
Final check 3
Start the machine and verify that the repair was successful.
8 - 80 PC4000-6 TS 08199-xD-GB-2
Troubleshooting by Symptoms Symptoms of Additional Systems
TS 08199-xD-GB-2 PC4000-6 8 - 81
Symptoms of Additional Systems Troubleshooting by Symptoms
8 - 82 PC4000-6 TS 08199-xD-GB-2