Pruthviraj Desai's Summer Internship Report 2022-23

SUMMER INTERNSHIP REPORT
ON
ESPI VISA CONSULTANTS
SUBMITTED BY
PRUTHVIRAJ DESAI (8021002579)
BACHELOR OF BUSINESS ADMINISTRATION PROGRAMME,

FACULTY OF COMMERCE,
THE MAHARAJA SAYAJIRAO UNIVERSITY OF BARODA
SUBMITTED FOR
PARTIAL FULFILMENT FOR THE AWARD OF THE BBA

GUIDED BY
DR. SHITAL VEKHARIYA MR. DIPAK PATEL
(MENTOR) (BRANCH HEAD)
ACADEMIC YEAR 2022-2023

ESPI VISA CONSULTANTS PVT. LTD. 2
CERTIFICATE OF INTERNSHIP
BBA THE MAHARAJA SAYAJIRAO UNIVERSITY OF BARODA, ACADEMIC YEAR 20222-2023 Page 2
PREFACE
Life is a long journey, wherein each one of us crosses a number of milestones.

Every stoppage teaches us a lot. I, being a student of management learnt abundant
of things and was blessed with lots of learning, events, projects and seminars.
The BBA Program has enriched my learning by adding on to the world of

knowledge. The summer training has been one of the milestones to enhance my
skills.
It will be a life time experience for which, I thank the entire staff of ESPI VISA
CONSULTANTS PVT.LTD., my parents, the faculty members and the
administrative staff of the BBA Program M.S. University.
ACKNOWLEDGEMENT
Talent and capabilities are of course, necessary but opportunity and right guidance
are two very important backups without which no one can climb the ladder of
success.
It is my pleasure to be indebted to various people, who directly or indirectly

contributed in the development of this work and who influenced my thinking,
behavior and acts during the course of training.
I express my sincere gratitude to Dr. SHITAL VEKHARIYA, BBA Programme,

for providing me an opportunity to undergo Summer Training at ESPI VISA
CONSULTANTS PVT.LTD. My Sincere thanks to Mr. DIPAK PATEL.
And all the employees of the company for their overwhelming support and positive
attitude.
PRUTHVIRAJ DESAI
SY BBA
DECLARATION
I, PRUTHVIRAJ DESAI hereby declare that the project “SUMMER TRAINING”

submitted to BBA Programme, Faculty of Commerce, The Maharaja Sayajirao
University of Baroda, is record of the original work done by me under the guidance
and supervision of Mr. DIPAK PATEL.
This project work is submitted in the partial fulfillment of the requirements for the
award of the degree of Bachelor of Business Administration. The matter embodied
in this report is original and has not been submitted for the award of any other
degree.
PRN NUMBER: NAME: SIGNATURE:
8021002579 PRUTHVIRAJ DESAI
PLACE: VADODARA DATE: 10/07/23
EXECUTIVE SUMMARY
This report is about my summer internship program with, ESPI VISA

CONSULTANTS Pvt. Ltd. In this comprehensive report, I have discussed about
every major aspect of OPERATIONAL Department, which I have observed and
perceived during my internship program.
In this report you will find the detail about the Company right from its
incorporation to the current position. Along with it, the process, policies, and
procedure of the Company are also discussed in detail. During my internship
program, I mainly worked in OPERATIONAL PROCESS Executive Trainee. All
the departments of the company have been discussed in detail and all the policies
and procedure have been discussed thoroughly.
As the main purpose of internship is to learn by working in practical environment

and to apply the knowledge acquired during studies in a real-world scenario in
order to tackle the problems using the knowledge and skills learned during the
academic's process, in this report the details analysis of the organization has been
done and all the financial, technical, managerial and strategic have been evaluated
to analyze the current position of the organization.
This internship report covers many important aspects which are basically related
with the TRAINING and working of OPERATION Department.
In the end the learning and experiences sections consist of all the policies,
processes, practices and procedure which I have undergone through and learned
during my internship program.
TABLE OF CONTENTS
Contents
CERTIFICATE OF INTERNSHIP ................................................................................................................... 2
PREFACE .................................................................................................................................................. 3
ACKNOWLEDGEMENT ............................................................................................................................. 4
DECLARATION ......................................................................................................................................... 5
EXECUTIVE SUMMARY ............................................................................................................................. 6
1. INTRODUCTION ................................................................................................................................... 9
1.1 COMPANY OVERVIEW .................................................................................................................... 9
1.2 COMPANY PROFILE ...................................................................................................................... 10
1.3 HISTORY....................................................................................................................................... 12
1.4 COMPANY DETAILS ...................................................................................................................... 14
1.5 COMPANY OBJECTIVES ................................................................................................................ 15
1.6 ORGANISATIONAL STRUCTURE .................................................................................................... 20
1.7 ESPI- A PRIVATE COMPANY .......................................................................................................... 21
1.8 COMPANY – SHARE CAPITAL ........................................................................................................ 22
1.9 SWOT ANALYSIS ........................................................................................................................... 23
1.10 PESTEL ANALYSIS ....................................................................................................................... 24
2. MARKETING DEPARTMENT ................................................................................................................ 26
2.1 MARKET INFO. ............................................................................................................................. 26
2.2 MARKET ANALYSIS ....................................................................................................................... 29
2.3 DIAGNOSIS OF THIS SECTOR: ........................................................................................................ 29
3. COSTING & FINANCE.......................................................................................................................... 32
3.1 CANADA....................................................................................................................................... 32
3.2 U.K............................................................................................................................................... 33
3.3 USA.............................................................................................................................................. 36
3.4 AUSTRALIA ................................................................................................................................... 36
4. OPERATIONAL DEPARTMENT ............................................................................................................. 39
4.1 CANADA....................................................................................................................................... 39
4.2 U. K. ............................................................................................................................................. 44
4.3 USA.............................................................................................................................................. 47
4.4 AUSTRALIA ................................................................................................................................... 49
5. H. R. DEPARTMENT ............................................................................................................................ 52
5.1 GENERAL RULES & REGULATIONS ................................................................................................ 52
5.2 LIST OF HOLIDAYS ........................................................................................................................ 57
6. PROBLEM IDENTIFICATION & SOLUTION ............................................................................................ 61
7. WORK RESPONSIBILTY TAKEN ............................................................................................................ 64
7.1 TASKS TAKEN: .............................................................................................................................. 64
8. FACULTY GUIDE INTERACTION REPORT .............................................................................................. 66
9. SUMMER INTERNSHIP ATTENDANCE ................................................................................................. 67
BIBLOGRAPHY ....................................................................................................................................... 68
1. INTRODUCTION
1.1 COMPANY OVERVIEW
Established in 2004, ESPI Group is an International Corporation, which is the

India’s prominent consultant in the field of Study Abroad, Immigration and Tours
& Travels Organization. ESPI group is an association of two firms i.e. ESPI Visa
Consultants Pvt. Ltd., AND ESPI Tours & Travels.
ESPI Visa Consultants Pvt. Ltd. is a specialist Study Abroad/Visa/Immigration
consulting firm and association of experts in Canada, UK, USA, Australia, New
Zealand and Europe visa solutions. We have a well-earned reputation in India, for
providing clients with effective and practical genuine advice. We are committed to
provide quality and efficient service. We constantly monitor developments in
immigration law and use state of the art technology for research, client
communications and case management.
ESPI at large is known for its superior services and honest consultancy. Our
company believes in “Our client satisfaction is our Passion‘’ and this makes us
stand out amongst the rest.
Website http://www.espiconsultants.com
Company size 11-50 employees
Headquarters VADODARA, GUJARAT
Type Privately Held
Founded 2004
Specialties STUDY ABROAD, VISA ASSISTANCE, PASSPORT

ASSISTANCE, and IMMIGRATION SERVICES
1.2 COMPANY PROFILE
1.2.1 DIRECTORS DETAIL
DIN NAME DESIGNATION Appointment Date
02884745 PARESHKUMAR DIRECTOR 19 FEBRUARY 2010

PATEL
02884748 SANDIPKUMAR DIRECTOR 19 FEBRUARY 2010

PATEL
1.2.2 VISION
Our Vision,
To be world’s most appreciated loved company with the widest geographical
coverage & most passionate people delivering our brand promise
“Hassle Free Happiness”
1.2.3 MISSION
Our Mission,
We share the vision and belief that our customers and VISA holders shall be
served only by creating and executing future scenarios in the consumption space
leading to economic development. We will be the trendsetters in evolving delivery
formats, creating job opportunities reality, making consumption affordable for all
customer segments- for classes and for masses. We shall infuse various kinds of
VISA to every customer with confidence and to renewed ambition. We shall be
efficient, cost conscious and committed to quality in whatever we do. We shall
ensure that our positive attitude, sincerity, humility and united determination shall
be the driving force to make us successful.
“Help people globally reconnect with self, expand their horizons & there by
experiencing.”
“Growth with Happiness”
1.3 HISTORY
 WELCOME TO ESPI VISA CONSULTANTS
ESPI group was established in 2004, which is the India’s prominent consultant in
the field of Study Abroad, Visa consulting, tours and Travel Management.
ESPI group is an association of two firms i.e. ESPI Visa Consultants Pvt. Ltd.,
and ESPI Tours & Travels, for Over a decade ESPI Group has been a company
Known for its Ethical and honest interactions with its Clients Partners &
Employees.
ESPI Visa Consultants Pvt. Ltd. is a specialist Study Abroad/Visa consulting firm
and association of experts in Canada, UK, USA, Australia, New Zealand and
Europe visa solutions, and have a in depth knowledge and experience in the
education system worldwide.
We have a well-earned reputation in India, for providing clients with effective and
authentic advice. We are committed to provide quality and efficient authentic
hassle-free services. We constantly monitor developments in immigration law and
use state-of-the-art technology for research, client communications and case
management.
ESPI GROUP is private limited firm, headed by two young and dynamic Directors
namely Mr. Sandip Kumar Patel & Mr. Paresh Kumar Patel.
ESPI Offers one-stop solutions for all your international study needs and visa
formalities.
Mr. Sandip Kumar Patel’s uncle and other family member helped in creating ESPI
group and slowly it started prospering.
The initial business stage of ESPI group was of ensuring passport. They acted as a
passport process agent. From year 2008 ESPI group started another business of
Touts & Travels. Where each mode of transport was covered.
With hard-work and determination The ESPI group started Visa application
business and till now they have got huge success. Today there are 11+ branches of
ESPI which includes Gujarat (Vadodara, Anand, Ahmedabad, and Bharuch),

Maharashtra (Pune, Shahada), International branch (U.K., Canada).
Till now 18000+ students have been guided and supported by ESPI to achieve their
motive.
Current Visa ratio of ESPI is 95.16%, with more than 125 core team members, 75
agents, 450+ local tie-ups, special relation with international university and
colleges.
Our major clients are from entire Gujarat state which also includes rural people and
government officials.
ESPI provides coaching IELTS, PTE, SAT, Duo-lingo, CERT & others, since 1st
July 2004. More than 30,000 till now have been applied for these exams from
ESPI.
This firm targets to become a Unicorn Company. And believes in Quality based
service. Most of our client approaches by “word of mouth”.
Our strong and detailed team is available 24/7 for guiding, empowering and
enriching growth.
1.4 COMPANY DETAILS
CIN Number: U74990GJ2010PTC059641

Company Name: ESPI VISA CONSULTANTS PRIVATE LIMITED
Current Company Status: ACTIVE
ROC where Company is registered: ROC-AHMEDABAD
State: GUJARAT
Company Registration Number: 059641
Company Category: Company limited by Shares
Company Sub Category: Non-government Company
Class of Company: Private
Date of Incorporation: 19 - February - 2010
Age of The Company: 13 years, 4 months, 18 days
Business Activity Code: 74990
Main Business Activity Detail:
Active Compliance: NA
Companies Present Filing Status: NA
Suspended at Stock Exchange: NA
1.5 COMPANY OBJECTIVES
[A] THE MAIN OBJECT OF THE COMPANY TO BE PURSUED ON ITS

INCORPORATION IS;
1.To carry on in India or abroad the business activities of providing consultancy,
advise, guidance pertaining to immigration and allied services, work permits, visa
related services including student Visas, permanent visas, tourist visas, overseas
placements services, overseas settlement services.
[B] THE OBJECTS INCIDENTAL OR ANCILLARY TO THE

ATTAINMENT OF MAIN OBJECTS ARE
1.To acquire, build, construct, improve, develop, give or take in exchange or on
lease, rent, hire, occupy, allow, control, maintain, operate, run, sell, dispose of,
carry out or alter as may be necessary or convenient any lease-hold or freehold
ands, movable or immovable properties including building, workshops, warehouse
stores, easement or other rights, machineries, plant, work, stock in trade, industrial
colonies, conveniences together with all modern amenities and facilities such as
housing, schools, hospitals, water supply, sanitation, townships and other facilities
or properties which may seem calculated directly or indirectly to advance the
company's or objects and interest either in consideration of a gross sum of a rent
charged in cash or services.
2. To apply for, purchase, acquire, and protect, prolong and renew in any part of
the world any patents, patent rights, brevets d'invention, licences, protections and
concessions which may appear likely to be advantageous pr useful to the company
and to use and turn to account and or grant licences or privileges in respect of the
same and to spend money inexperimenting upon and testing and improving Or
seeking to improve any patents, inventions or rights which the company may
acquire or proposes to acquire.
3. To establish, provide, maintain and conduct or subsidize research laboratories
and experimental workshops for scientific and technical researches, experiments
and tests of all kinds and devices and/or to sponsor or draw out programmes for
promoting scientific, technical, social, economic and educational research and
development and assist in the execution and promotion of such programmes either
directly or through an independent agency or in any other manner, directly or
indirectly and to secure_ such approvals, exemptions and/or recognitions under the
Income Tax Act, 1961 and any other law for the time being in force and to promote
studies and researches both scientific and technical investigations, endowing or
assisting laboratories, workshops, libraries, lectures, meetings and conferences and
by providing or contributing to the award of scholarships, prizes, grants ○ students
and generally to encourage, promote inventions of any kind that may be considered
useful to the company.
4. To form incorporate, promote, purchase, acquire, undertake or takeover, the
whole or any part of the business, profession, goodwill, assets, properties (movable
or immovable), contracts, agreements, rights, privileges, effects, obligations and
liabilities of any persons, firm or company or companies carrying on all or any of
proposing to carry on or ceasing to carry on any business, profession or activities
which the company authorized to carry on or the acquisition of all or any of the
properties, rights and assets of any company or subject to the provisions of the
Companies Act, 1956, the control and management of the company or the
undertaking of the acquisitions of any other object or objects which the opinion of
the Company could or might directly or indirectly be beneficial or advantageous to
the Company and to pay all or any of the costs and expenses incurred in connection
with any such promotion or incorporation or takeover or acquisition and to
remunerate any person, firm or company in any manner, it shall think fit for
services rendered or to be rendered for and in respect of such promotion or
incorporation or takeover or acquisition or in obtaining subscription of or the
placing of any shares, stocks, bonds, debentures, obligations or securities of any
such company or companies, subject to the provisions of the Companies Act, 1956.
5. Subject to the provisions of applicable law to procure registration, incorporation
or recognition of the Company in any country state or place and to establish and
regulate agencies for the purpose of the company's business and to apply or join in
applying to any parliament, local government, municipal or other authority or
body, Indian or foreign for any rights or privileges that may seem conducive to the
Company's objects or any of them and to oppose any bills, proceedings or
applications which may seem calculated directly or indirectly to prejudice the
Company's interest.
6.To enter into partnership or any arrangement for sharing or pooling profits,
amalgamations, union of interest, co-operation, joint venture, reciprocal
concessions or to amalgamate with any person or company carrying on or engaged
in or about to carry on or engaged in any business, undertaking or transactions
which this company is authorized to carry on or engaged in any business,
undertaking or transactions which may seem capable of being carried on or
conducted, so as directly or indirectly, to benefit the company.
7. To acquire or amalgamate, absorb or merge with any other company or
companies or to form promote subsidiaries having objects altogether or in part
similar to those of this company.
8. To manage, sell, dispose of, let, mortgage, exchange, redeem, underlet, grant
leases, licences or easements or turn to account otherwise dispose of in any manner
the whole of the undertaking or any properties (movable or immovable), assets,
rights, and effects of the Company or any part thereof, on such terms and for such
purposes and for such consideration as the company, may think fit and in particular
for shares, debentures, or securities of any other company having objects altogether
or in part similar to those of this Company and in the event of winding up of the
Company to distribute among the members in specie or kind any properties or
assets of the Company or any proceeds of sale or disposal of any properties of the
Company, subject to the provisions of the Companies Act, 1956.
9. To enter into arrangements with any government or authorities municipal, local
or any persons or company in India or abroad that may seem conducive to the
objects of the company or any of them and to apply for, secure, acquire, obtain
from such government, authorities persons or company any right, privileges,
powers, authority, charters, contracts, licences, concessions, grants, decrees, rights
which the Company may think desirable.
10. To pay all costs, charges and expenses of and incidental to the promotion,
formation registration and establishment of the Company and charges in
connection therewith and or make donations (by cash or other assets) to
remunerate by allotment of fully or partly par shares or by call or option on shares,
debentures, debenture-stocks or securities of the or any other company or in any
other manner, whether out of the Company's capital or profit to any person, firm,
company assisting to place or guaranteeing the subscription of other security of the
company in or about the formation or promotion of the Company or for any other
reason which the company may think fit subject to the provisions of the Companies
Act, 1956.
11. To promote or join in the promotion of any company or companies including
subsidiary companies (wholly owned or partly owned) for the purpose of acquiring
all or any of the properties, rights of and liabilities of the company or for any other
purposes which may seem directly or indirectly calculated to benefit the Company
and to underwrite shares and securities therein.
12. To do all or any of the above things in India or in any part of the world as
principals, agents, contractors or trustees and either alone or in conjunction with
others.
13. Subject to Section 58A of the Companies Act, 1956 and the rules framed there
under and the directives issued by the Reserve Bank of India, to borrow or raise
money or to take money on loan on interest from banks, financial institutions,
government agencies, co-operative societies, persons, companies, firm, in such
manner as the Company may think fit and in particular by the issue of debentures
or debenture-stock, perpetual including debentures, debenture stock convertible
into shares of this Company or perpetual annuities and in security of any such
money borrowed, raised or received to mortgage, pledge, hypothecate, or charge
the whole or any part of the properties (movable or immovable) assets or revenue
of the Company present or future including its in called capital by special
assignments or to transfer or convey the same absolutely or in trust and to give the
lenders power of sale and other powers as may be deemed expedient and t○
purchase, redeem or pay off any such securities. The Company shall not carry on
any banking or insurance business which may fall within the purview of Banking
Regulations Act, 1949 or the Insurance Act, 1938, respectively
14. To make, draw, accept, endorse, discount, execute, negotiate, assign and issue
cheques promissory notes, drafts, hundies, bonds, railway receipts , bill of
exchange, bills of lading warrants, debentures, and other negotiable or transferable
instrument.
15. To guarantee the payment of money secured or unsecured by or payable under
or in respect of any promissory notes, bonds, debenture stocks, contracts,
mortgages, charges, obligations, instruments and securities of any company or of
any authority, central, state, municipal, local or of any person whomsoever whether
incorporated or not incorporated and generally to guarantee or become sureties for
the performance of any contracts or obligations of any person, firm or company

and to guarantee the repayment of loan with interest availed from Financial
institution/s, Banks, Private Financiers, availed by any person, company, firm,
society, trust or body corporate
16. To guarantee or become liable for the performance of the obligations and the
payment of interest on any debentures or securities of any company, corporation or
association or a persons in which such guarantees may be considered beneficial or
advantageous, directly or indirectly to further the objects of the Company or the
interest of the members.
17. Subject to the provisions of the Companies Act, 1956 to accumulate funds and
to invest or deal in with and invest money belonging to the Company in any
deposits, shares, stocks, debentures, debenture-stocks, kinds obligations, or
securities by original subscription, participation in syndicates having similar
objects and to tender, purchase, exchange and to subscribe for the same and to
guarantee the subscription thereof and to exercise and enforce all the rights and
powers conferred by or incidental to the ownership thereof.
18. To open and operate current, overdrafts, loan, cash credit or deposit or any
other type of accounts with any banks, company, firm, association or person.
1.6 ORGANISATIONAL STRUCTURE
DIRECTOR
BRANCH BRANCH
HEAD HEAD
ACCOUNTING OPERATIONAL MARKETING H. R.
DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT
COACHING TICKETING
DEPARTMENT DEPARTMENT
INSURANCE
VISA
DEPARTMENT
DEPARTMENT
PASSPORT FOREIGN-EX
DEPARTMENT DEPARTMENT
1.7 ESPI- A PRIVATE COMPANY
 Restriction on transfers and number of members.

1. The Company is a Private Company Limited by shares within the meaning of
Section 3(1) (ii) of the Act and accordingly.
(a) Restricts the right to transfer its shares, in the manner and to be extent as
hereinafter provided
(b) Limits the numbers of its members to 50 (Fifty) but, not including.
(i)Persons who are in the employment of the company
(i) Persons who having been formerly in the employment of the Company were
members of the company while in the employment and have continued to be the
members after the employment ceased and,
2. Provided that where two or more persons hold one or more shares in the
Company jointly, they shall, tor the purposes this Article, be treated as single
member.
(c) Prohibits any invitation to public to sub-scribe tor any shares in or debentures
of the company.
1.8 COMPANY – SHARE CAPITAL
SR. NO. NAMES, ADDRESSES, NUMBER OF NAME, ADDRESS

DESCRIPLIONS, EQUITY DESCRIPTION AND
OCOUPALON AND SHARES LAKEN OCCUPATION OF
SIGNATURE BY EACH THE WITNESS
OF SUBSCRIBERS SUBSCRIBER
1. Pareshkumar Patel
5,000 Common Witness to
the
S/o. Dahyabhai Bhailalbhai (Five Thousand)
Sr. No. 1, 2 of
Patel Subscribers
43- Bahucharnagar Society.
Nr. Chandravati Society Santlal C. Patel
Karelibaug, Vadodara S/o. Chimanlal J. Patel
390018 21, Avdhut Society,
Vishwamitry, Baroda
11
Occupation : Business
Sd /- Occupation : Chartered
Accountant
2. Sandipkumar Patel M. No. 47612
Sd /-
S/o. Arvindbhai Umedbhai 5,000
Practicing Chartered
Patel (Five Thousand)
Accountant in the name
202, Plot No. 1/B, Gokul of Santlal Patel & Co
Soc., 432, Phoenix Complex
Nr. Kandoiwadi, Nr, Suraj Plaza
Pratapnagar, Sayajigunj, Barada-5
Sindhawai Mata Rd.
Vadodara - 390004
Occupation : Business
Sd /-
PLACE: VADODARA Dates this on 14th day of February, 2010
1.9 SWOT ANALYSIS
STRENGTHS
 World class quality standards
 Customization as per client’s need
 Transparency & honest approaches
 Supported by expert professionals
 Thorough with legal rules & regulations
 Streamlined methodology & timeliness
 Ethical services & strong network
 Offer travel & accommodation arrangements
 Wide spectrum of services
 Competitive market prices
WEAKNESS
 Risk & Hazards
 Disagreements are Seen
 High Dependency Rate
 False Rumors
OPPORTUNITIES
 Up-gradation in Technology
 E-currency
 New Branch
 Willingness to take chances
 Job Vacancies
THREATS
 Less Experienced Workforce
 Competing Environment
1.10 PESTEL ANALYSIS
This tool is used to assess political, economic, social, technological, environmental

and legal that can impact a business. Here is a PESTEL analysis for ESPI Visa
Consultants Pvt. Ltd.:
Political Factors:
Immigration policies: Changes in the immigration policies of different countries
may impact the services offered by ESPI Visa Consultants Pvt. Ltd. The visa and
immigration laws and regulations may influence process, timelines and
requirements for obtaining visas.
International relations: The political relations between the country of origin of
ESPI's customers visa Consultants and destination countries can affect migration
flows and immigration opportunities.
Economic factors:
Global Economic Conditions: Global economic conditions, such as the economic
growth, exchange rate, unemployment, etc., can influence demand immigration
services and employment opportunities abroad.
Foreign investment; Foreign investment flows can create overseas job
opportunities and stimulate demand for visa and immigration services.
Social Factors:
Migration trends: Migration trends, such as the growing demand for skilled labor
in certain countries, family migration movements, etc., can influence the demand
for immigration services.
Cultural diversity: Cultural diversity and the presence of immigrant communities

may influence the services offered by ESPI Visa Consultants and the manner in
which they meet the specific needs of these groups.
Technological factors:
Digitization of processes: Advances in technology and the increasing digitization
of immigration process can influence how ESPI Visa Consultants handles visa
applications, communicates with clients and provides online services.
Online Marketing: Online marketing channels, such as social media, online
advertisements, SEO, etc., may be used by ESPI Visa Consultants to reach a wider
audience and promote their services.
Environmental Factors:
Political stability: Political instabilities in some countries may have an impact on
immigration flows and immigration opportunities, which may affect the services
offered by ESPI Visa Consultants.
Sustainability and environmental awareness: Growing concerns about environment
can influence immigration policies and selection criteria for visas related to
specific jobs, such as jobs related to green energy or environmental conservation.
Legal Factors:
Immigration Regulations: Immigration regulations and laws, both in the country of
origin and in the countries of destination, can have a direct impact on the services
offered by ESPI Visa Consultants.
Data protection: The regulations on data protection and the confidentiality may
influence how ESPI Visa Consultants collects, stores and uses customers' personal
information. It is important to note that this PE STEL analysis must be carried out
taking into account the specific context of ESPI Visa Consultants Pvt. Ltd. and
markets in which they operate.
2. MARKETING DEPARTMENT
2.1 MARKET INFO.
Marketing and Communication are the two departments of a company that deal
with the implementation of a strategy to promote a brand. Marketing takes care of
the target, i.e. which customers do we want to attract, and communication takes
care of the means, that is to say, by what means are we going to reach these
potential customers. It’s for that these two services are linked, thanks to their
complementarities. When creating a new brand, the main goal is obviously to make
it known to the public.
In an approach of “Inbound marketing” is a new marketing approach that aims to
attract the consumer by gaining their attention through in particular to the
dissemination of quality content: content that informs educates, even inspired. In
contrast, more traditional marketing techniques seek to attract the attention of
consumers in a more intrusive way, in particular by using the channel advertising.
We then speak of outbound marketing. Inbound marketing is a process of helping
potential customers find brand, products and services, and sometimes before they
even intend to make a purchase. This early recognition must then be gradually
converted into preference be mark then in act of purchase. If done well, this
approach yields much better results than traditional marketing techniques that rely
on interrupting target activity (advertisements, unsolicited calls, etc.), I e. the
marketing of content. Content is targeted by sector, private or public. The contents
that are given are the private sector, which includes banking and insurance. To
avoid the monotony of the contents, it is necessary to vary them and to reflect on
the methods used so that they are seen by a large number of potential customers.
The objective of this study is therefore to deepen the understanding of the
marketing of content, when used as a sponsorship activation strategy, and to
determine how the relevance of a publication published by a company on its
Facebook page influences engagement behaviors, both online and offline, of
consumers.
In INDIA, social networks are now the first channel of communication to share
information. As a result, advertising has taken a growing place on these for the past
few years. In 2023, advertising expenditure on the networks benefits are expected
to reach US$1.28 billion in 2023.
Thus, many companies perceive social networks as a new unprecedented
opportunity to develop relationships with their consumers. Many studies have also
demonstrated the positive effects of social networks on consumer engagement
behaviors. However, although companies recognize the importance of having their
presence on social networks their main challenge is to use them effectively.
Among other things, 49% of marketers say that the insufficiency of strategy is the
first difficulty generated during the use content marketing on social networks
(Content Marketing Institute). East supports this study by stating that “while, at its
core, content marketing is a simple concept that doesn’t mean it is easy to do well.
This problem is also felt in the sponsorship industry, where sponsors will ask to
obtain a minimum number of publications on the network partnership of sponsored
property. This raises several questions. How well apply a content marketing
strategy? How to make communications relevant in order to maintain a long-term
relationship and engage consumers with the brand?
Although there is growing interest in social media content marketing in order to
engage consumers, no study has been carried out on this subject to the knowledge
of the researcher. Among previous research on social networks, several have
focused on the analysis of the publications broadcast on a company’s page as well
as their effects on consumer responses. The literature review focused on
characteristics of these such as the type of support and the type of content.
However, the relevance, which has the definition “the perceived relevance of a
message by the message recipient, in view of that person’s goals, values, and
interest”, has never been studied before when it is the main characteristic of a
publication, and this depending of the content it offers. However, there is therefore
no study to find out what the effects of the relevance of a publication on consumer
engagement.
To overcome this gap, this research aims to understand the influence of content
marketing used in a behavioral sponsorship activation consumer engagement. This
experimental study covers:
Academically, this study deepens the understanding of content marketing and by
the same token, that of relevance. Moreover, it is an important contribution in the
research on social networks, and insofar as it studies the effects of relevance a
publication on consumer engagement behaviors both online than offline. It also

responds to perspectives for future research on the concept of commitment.
On the one hand, it studies the difference caused on the engagement of the
consumers of two different categories of products such as consumer goods and
those of service in which the purchase implication for consumers differs. This will
allow knowing what type of content disseminated on social networks, taking into
account the product category, further affects the engagement behaviors of
consumers.
On the other hand, this study validates the importance of content planning and the
quality of content to share on social networks. At the managerial level, this study
makes it possible to demonstrate to marketers the influence content marketing can
have to increase consumer engagement behaviors. It confirms the importance of
relevance of the content of a publication when planning communication strategies.
In addition, it is intended to be a tool for companies wishing to use content
marketing as online sponsorship activation, in addition to demonstrating the effects
on consumer engagement behaviors. This study is divided into five chapters.
The first presents a general diagnosis of the sector including that of Analysis of
market, environment and business. The second chapter is the framework concept
and research hypotheses. The third chapter develops the methodology used to meet
the research hypotheses. The fourth chapter is interested in analyzing the results
descriptively as well as by testing hypotheses. The fifth chapter concludes this
study by discussing the results, theoretical and managerial contributions, as well as
the limits and avenues of research.
2.2 MARKET ANALYSIS

Immigration Agencies and Visa Consultants Market Analysis:
The immigration agency and visa consultancy industry in India is experiencing a
significant growth in recent years. With an increasing number of people seeking to
move abroad, these agencies play a crucial role in helping an individual to obtain
necessary visas and navigate immigration procedures complex.
According to available statistics, the number of immigration agencies and visa
consultants of in India has increased dramatically over the past decade. In 2019 it
is estimated that there were approximately 10,000 immigration agencies operating
across the country, providing range of immigration and visa related services. With
regard to visas obtained, India has seen a significant increase in as number of visa
applications and approvals in recent years. For example, according to official data
from the Indian Ministry of Interior, the number of tourist visas granted in 2019
reached nearly 11 million, an increase from year’s previous ones.
Moreover, India is also a major exporter of skilled labor to other a countries,
resulting in an increasing demand for immigration and visa services. According to
Indian Ministry of External Affairs, about 10 million Indians live and work in
abroad, requiring assistance with visas and immigration. These statistics highlight
the growing importance of the immigration agency sector and visa consultants in
India. Individuals increasingly seek expertise professionalism of these agencies to
maximize their chances of success in their requests visa requirements and to
navigate the complex regulations of destination countries. It should be noted that
exact figures may vary depending on sources and specific reports, but these general
statistics highlight the growth and the importance of the immigration agency and
visa consultant industry in India.
2.3 DIAGNOSIS OF THIS SECTOR:
The immigration agency and visa consultant industry in India is very competitive
in terms due to the growing demand for immigration-related services. There are
many agencies and consultants that provide immigration and visa services to
people who wish to go or settle in India or abroad.
The competition between these visa agencies and consultants is intense. To stand
out, many agencies emphasize quality of service, reliability, transparency and the
speed of processing visa applications. They can also offer services of
complementary services such as language courses, cultural orientation services, job
search services, etc. The immigration agency and visa consultant industry in India
has several positive aspects and some challenges. Here is an overview of the
diagnosis of this sector:
Strong points;
Growing Demand:
India is a country where the demand for immigration and visa services is
constantly increasing. Whether for reasons of studies, work, tourism or family
reunification, more and more people are seeking help from these agencies to
facilitate the immigration and visa process.
Specialized expertise and knowledge:
Immigration agencies and consultants visas have in-depth expertise and knowledge
of the laws, immigration regulations and procedures. Their teams are trained to
provide precise and personalized advice to customers, according to their specific
needs.
International networks:
Many agencies have established partnerships and networks international
organizations, which enables them to provide immigration and visa services for
various countries. This allows customers to have access to more extensive options
and information updates on the immigration policies of different countries.
Increased competition:
Due to growing demand, the industry is experiencing increased competition
intense. There are many agencies and consultants that offer similar services, which
makes it difficult to differentiate and build a loyal customer base.
Potential Fraud:
As in any industry, there are agencies and consultants who are not scrupulous who
may deceive customers with false promises or practices fraudulent. This raises the
need for customers to exercise caution and choose reputable and reliable agencies.
Complexity of regulations:
Immigration laws and regulations can be complex and subject to frequent change.
Agencies and consultants should stay constantly informed of the latest updates and
policy changes to provide accurate and up-to-date advice to their clients.
Delay management:
Visa and immigration applications can often take time, which can lead to customer
frustration. Agencies need to manage deadlines efficiently and provide transparent
communication to customers regarding steps in the process and expected timelines.
In conclusion, the immigration agency and visa consultant industry in India offers
on considerable opportunities due to the growing demand for immigration services.
However, it is essential to exercise caution in choosing a reliable agency and stay
informed of ever-changing regulations.
For instance, I also attended Education Explora 2023 organized by Divya Bhaskar.
3. COSTING & FINANCE
The cost of visas changes from time to time. The cost of your visa is dependent on
the date we receive your application. If there is a price increase between the date
you lodge your application and the date we receive your application, you will need
to pay the new application charge.
3.1 CANADA
Costing:
DETAILS Approx. 1 year costing CAD1S=INR 60
CAD$
Application Fees $100 6046/-
Tuition Fees $16000 to $25000 1000000/-
GIC Deposit $10230 61.3800/-
Medical Fees - 6700/-
Visa Fees $150 9000/-
Biometric $85 5100/-
Air Tickets - 1,00,000/-
APX. TOTAL COST $28660 17,50,000/-
Tuition Fees: Usually the college fees is mentioned as tuition fees which is around
12,000 CAD to 18,000 CAD for Colleges

20,000 CAD to 35,000 CAD for Universities Average Hourly Wages in Canada in 2020
Profession (Average Hourly Wage)

 Dentist $34
 Data Entry Clerk $34
 Accounting Clerk $45
 Bookkeeper $24
 Retail Sales / Sales Clerk $65
 Carpenter $66
 Executive Assistant $66
 Electrician $70
 Plumber $70
 Social Worker $34
 Architect $34
 Registered Nurse $42
 Physiotherapist $45
 Computer Engineer (not software) $45
 Lawyer $65
 Computer & Info Sys Manager $66
 Engineering Manager $70
 Truck Driver $24
The highest paying jobs in Canada:
 Specialist physicians - $117,00 -$375,000
 Dentist $53,805 1 $213,671
 Family physicians - $58,015 - $310,054
 Lawyers - $48,630 - $146,431
 Federal judges -$308,600- $396,700
 Senior managers of Goods Production, Transportation, and Construction -
$75,159 - $141,569
 Senior managers in Finance and Communications - $77,805- $129,629
 Actuaries - $45,820 - $129,740
 Engineering managers - $68,100-$172,000
 Airline pilots - $35,233 - $146,274
 In practice, wages vary from city to city and province to province sometimes
quite widely.
3.2 U.K.
How much money you need depends on where you will be studying,
you’ll need either:
 £1,334 per month (for up to 9 months) for courses in London.
 £1,023 per month (for up to 9 months) for courses outside London.
Financial Documents and Living Cost:

IMPORTANT POINTS;
 Funds must Be 28 Days Old (For Student and Dependent).
 Fund must be in the name of student or parents or spouse.
 Acceptable funds: Savings A/C, FDs or Educational Loan.
University located outside London:

 Then student need to show 9207 GBP Living cost per year (1023 X 9)
University located inside London:

 Then student need to show 12006 GBP Living Cost per year (1334 X 9)
HOW TO CALCULATE THE FUNDS;

CASE A: If the student pays 100% tuition fee of 1st year e.g. - 14 lakhs, then
Bank Balance = Equivalent to living Expense i.e. 12006 (if inside London) or 9207
(outside London) = Approx. 10-13 lakhs
FUND AMOUNT (GBP)
TUITION FEE REMAINING 00
LIVING EXPENSE (INSIDE) 12006
EXTRA 1000
TOTAL AMOUNT NEEDED 13006
CASE B: If the student pays 50% tuition fee deposit

Bank balance - (Total Fee - Deposit Paid) + 1 year living expense
50% + 12006 GBP (inside London)/ 9207 GBP (outside London) 17-20 lakhs
approx.
FUND AMOUNT (GBP)
TUITION FEE REMAINING 7000
LIVING EXPENSE (INSIDE) 9207
EXTRA 1000
TOTAL AMOUNT NEEDED 17207
PARTICULARS MAIN APPLICANT DEPENDENT
FUNDS REQUIRED £1,334 per month (for up to 9 £845 per month (for up to 9
months) months) for
for courses in London courses in London
£1,023 per month (for up to 9 £645 per month (for up to 9
months) months) for
for courses outside London courses outside London
HOW TO SHOW Savings, FDs, Education Loan Savings, FDs
FUNDS from
Nationalized Bank
Who can Show Funds Parents & Student Parents & Dependent
Dependent Visa:
Your partner and children ('dependents') may be able to apply to come to the UK
or stay longer in the UK.
You must be one of the following:
 A full time student on a postgraduate level course (RQF level 7 or above)
that lasts 9 months or
 A new government-sponsored student on a course that lasts longer than 6
months.
 A Doctorate Extension Scheme student.
Estimated Expense for UK Student Visa

If Student will pay half Tuition fees;
Approx. 1 year Average 6 month Approx
costing in GBP cost in GBP Cost in INR
Tuition Fees 12000-17000 £ 7000.00 £ 7000.00 £
VISA Fees 300-350£ 300-350£ 300-350£
Immigration 642£/ Year 642£/ Year 642£/ Year
Health
Insurance(IHS)
VFS Charges 20£ 20£ 2040
Medical fees 20£ 20£ 2040
AIR TICKET One 600-800 £ 700£ 700£
Way
TOTAL APPROX COST: INR 892720/-
3.3 USA
ESTIMATED EXPENSE FOR USA VISA PROCESS;

CHARGES USD 1USD =76 INR
Application Fee 100 7,600
Score reporting 40 3,040
University deposit ($ 1,500 1,14,000
1000 - 2000)
SEVIS 350 26,600
Visa Fees 160 12,160
Passport Collection 9 650
1st Semester Fee 13,000 9,88,000
Air Ticket 800 60.800
Insurance 300 22,800
TOTAL 16,259 12,35,650
3.4 AUSTRALIA
Student Will Pay 1st Semester Tuition Fees

CHARGES AUD $ INR=55
Application Fees (G8 100 5500
Universities Only)
Tuition Fees (18000 TO 14000 770000
28000 AUD)
Medical Fees Approx. 86 5000
OHSC Single (INSURANCE) 2000 110000
VSIA Fees Approx.- PER 63 34700
PERSON
AIR TICKET - One Way 1200 66000
TOTAL 991200
How to calculate and show the funds;

(A) (B) (C)
FUND AMOUNT(AUD) Dependent(AUD) Child (AUD)
Main Applicant
TUITION 28000 NA NA
FEE/YEAR
LIVING 21041 7362 3152
EXPENSE/YEAR
OSHC (HEALTH 2000 2000 2000
INSURANCE)
TRAVEL (TWO 2000 2000 2000
WAY)
OTHER 2000 2000 2000
TOTAL 55000 (APX) 13362 9152
If applying asa single fund to show A=AUD55000.

If applying with spouse, fund to show A+B = AUD68362.
If applying with spouse and child, fund o show A+B+C =77514.
If you are coming to Australia to study, you are eligible to bring your family
members with you. You can either include them on your original student visa
application or you can apply for their visas once you have started your course in
Australia 8 that they can join you Spouses, partners and unmarried children under
the age of 18 are eligible for dependent visas.
Schooling cost of your children above 5 years would be AUD8000/year will need
added to the number of funds required. Applicant itself responsible to for
researching schooling cost which varies by place in Australia.
In demand Jobs;
Occupation Average salary
Registered nurses $99k
Aged care and disability support $65k
workers
Programmers $104k
Secondary school teachers $99k
Store persons $54k
Solicitors $85k
Plumbers $98k
Management consultants $107k
Gardeners $55k
Human resource managers $128k
4. OPERATIONAL DEPARTMENT
4.1 CANADA
FAST FACTS ABOUT CANADA;

 Canada is world's second largest country by area.
 35 million people in in ten provinces and three territories.
 Strong presence of Gujarati, Punjabi & South Indian community.
 Famous Cities- top 10- are Toronto, Vancouver, Montreal, Niagara Falls,
 Victoria, Halifax, Quebec, Calgary, Ottawa, and Edmonton.
 High quality of life that is safe and secure,
 Minimum wage rate per hour is $ Approx. 15 CAD.
 Trimester system with admission in September, January and May.
 Number of post-secondary programs allows international students to work
during their term of studies.
 The UN has consistently ranked Canada as one of the best places in the
world to live.
 Canada's educational institutions have long been incubators for innovation.
 Canada invites more than 2 lakhs immigrants in different categories every

year.
 Per capita income of Canadian is $ 43,241 (en.wikipedia.org/wiki/Canada)
Major Industries in Canada;

 Agriculture, Forestry, Fishing and Hunting.
 Mining, Quarrying, Marine, and 0il and Gas Extraction.
 Manufacturing (including food, paper, metal, machinery, etc.)
 Wholesale Trade & Retail Trade.
 Transportation and Warehousing.
 Information and Cultural Industries.
 Banking, Finance and Insurance.
 Real Estate and Rental and Leasing.
 IT, Al & Telecommunication.
 Professional, Scientific and Technical Services.
 Management of Companies & Enterprises.
 Administrative and Support, Waste Management and Remediation Services.
 Educational Services.
 Health Care, Pharmaceutical and Social Assistance.
 Arts, Entertainment and Recreation Hospitality, Hotel and Food Services.
 Gaming & Multimedia Animation.
CANADA PROCESS IN ESPI VISA CONSULTANTS PVT. LTD.

STEP: - 01
 Decide & prepare for assessment exam;
 IELTS -- International English Language Testing System
 Overall 6.5 band, above 6.0 in each band
 PTE -- Pearson Test of English
 MINIMUM 58-73 score, more than 85 good score
 CELPIP -- Canadian English Language Proficiency Index Program
STEP: - 02
Apply for Admission-University or college;
DOCUMENTS
AFTER 12TH AFTER GRADUATION
PASSPORT PASSPORT
D. O. B. D. O. B.
1OTH RESULT 1OTH RESULT
12TH RESULT 12TH RESULT
IELTS / PTE RESULTS PREVIOUS UG RESULT
[BACKLOG]
IELTS / PTE RESULTS
ESPI’s WAY OF APPLYING;
 ESPI’s direct contact with university [ OCAS PORTAL]
 GEORGIAN
 NIPISSING
 ST. LAWRENCE
 CAMBRIAN
 Other software for applying [AGENT]
 K.C. OVERSEAS
 GEEBEE
 GLOBAL MARCONICS
STEP: - 03
Pay the fees;
 After offer letter
 Pay fees through international wire transfer. [ 1st year tution fees ]
 Receive the receipt.
STEP:- 04
Purchase GIC;
 Guaranteed investment scheme.
 Amount of GIC, approx. $10,000.
 On landing you will receive $2,000. Other $8,000 in 12 equal installments.
 STEP:- 05
Medical examination;
 Go through a medical examination from a doctor recognized by Canada’s
government.
 Medical examination will go directly to the immigration authorities & you will
receive receipt.
 The receipt will be submitted at the time of application.
STEP: - 06
APPLY FOR VISA;
**GCKEY**
 A GCKEY is a unique electronic credential (username and password) that

allows you to communicate securely with online government services.
 The Government of Canada, as the service provider, issues these credentials
to individuals so they can access government online services.
Documents for GCKEY;

1. Application offer PDF (GEEBEE )
2. Client info*
3. Photo
4. Family info*
5. G.I.C.
6. IELTS scorecard
7. Letter of acceptance
8. Passport
9. Tution fees (proof)
10. Medical certificate (proof)
11. Transcript*
12. Schedule 01*
13. After submitting we get;
13.1.1. Receipt
13.1.2. Submission confirmation
13.1.3. Transaction approved
Client information document [ format ]

1. Student questionnaire
2. S.O.P. ----objective questions
a. Qualification
b. Which course? Why?
c. Why this college / university
d. Why Canada
e. Future plan
3. Experience letter [ if any ]
a. Last 3 months salary slip
4. Parents info.
a. I.D. card ( AADHAR, pan)
b. I.t. return (2 previous year)
c. F.D. funds/LIC /savings a/c.
5. Extra activity / awards / achievements certificates
4.2 U. K.
Facts about the United Kingdom:

 London has the largest library in the world.
 The first billionaire author is from the UK- JK Rowling.
 The Queen does not have a passport.
 Buckingham Palace has its own police station.
 The UK houses over a 100 universities.
 What's life without tea? The British consume 165 million cups of tea every
day.
 Over 300 other languages are spoken in London.
 UK is known for its excellent education system.UK is home to world
recognized universities, excellent in innovation and research.
 84 UK universities feature in the QS World University Rankings 2020.
 4 of the Top 10 universities in the world are in the UK - QS World
University Rankings 2020.
 26 Out of Top 200 Business schools in the world are in UK - QS Global
MBA Rankings 2020.
 2-Year Graduate Immigration Route Visa*
 Internship and work placement opportunities in selected courses.
 Scholarships for deserving candidates.

 Part-time work opportunities while studying.
The 10 Biggest Industries by Revenue in the UK

 Supermarkets
 Pension Funding
 Construction Contractors
 Hospitals
 Banks
 New Car & Light Vehicle Dealers
 General Insurance
 Management Consultants
 Pharmaceutical Wholesaling
 Computer Consultants
Major cities of UK:

 London
 Manchester
 Birmingham
 Glasgow
 Nottingham
UK PROCESS IN ESPI VISA CONSULTANTS PVT. LTD.

1. Assessment for Course & University
2. Application process – University
3. Interview Preparation
4. Offer Letter
a. Conditional Letter
b. Unconditional Letter
5. Fees Payment
6. Apply for Medical
7. Fund required ( 1 year tution fees + 1 year living cost + 2000 pound extra)
8. Credibility Interview
9. Apply for CAS.
10. VISA file submission
Documents needed for the student visa are:

 Valid passport
 Visa application form
 Passport-sized recent photograph
 Proof that you have paid the visa fee/ visa application fee
 Proof of funds/financial evidence
 Confirmation of Acceptance for Studies (CAS)
 Valid Academic Technology Approval Scheme (ATAS) certificate (If
needed)
 Medical test results for tuberculosis
 Payment of the Immigration Healthcare Surcharge (IHS)
 Written agreement from financial sponsor (in case of sponsorship)
4.3 USA
Interesting facts about USA

 United States are composed of 50 states.
 Approximately half of the best global universities are located in the USA,
according to U.S. News & World Report.
 In the US, you can choose from more than 5,000 higher education
institutions.
 The Harvard Library is the largest academic library in the world.
 The US has the maximum number of entrepreneurs in the world.
 With less than 5 percent of the world's population, the United States
produces about one-fifth of the world's economic output.
 The United States is the world's greatest economic power, measured in terms
of gross domestic product (GDP).
 Someone has the control to your GPS - who? The US OFFICIAL NAME:
United States of America.
 Form of government: constitution-based federal republic
 Capital: Washington, D.C.
 Population: 330,175,936.
 Languages: English, Spanish (no official national language).
 Area: 3,794,083 square miles (9,826,630 square kilometers).

 Google, Apple, Facebook, Amazon, Microsoft: the giants of the Internet are
American.
 Major US Cities: Chicago (pop. 2 896 016), Denver (pop. 554 636), Detroit
(pop. 951 270), New York City (pop. 8 008 278), Los Angeles (pop. 3 694
820), Phoenix (pop. 1 321 045), Philadelphia (pop. 1 517 550).San Diego
(pop. 1 223 400), San Francisco (pop. 776 733).
Document required:
1. Transcript
2. Master/Bachelor/Diploma/ 12th/11th/10th/9th
3. Degree Certificate
4. Master/ Bachelor/ Diploma
5. Provisional Degree certificate/ Bonafide Certificate
6. Bachelor/Master/Diploma/12th
7. Mark sheets
8. Diploma/Bachelor/Master
9. HSC (12th)
10. Mark sheet & Passing Certificate
11. SSC (10th)
12. Mark sheet & Passing Certificate
13. Recommendation Letter -(3)
14. Bank Statement
15. Affidavit of Support
16. IELTSTOEFL/DUOLINGO/GRE/GMAT/SAT
17. Statement of Purpose
18. Resume
19. Passport
20. Work Experience Letter (If have)
21. Extra Curriculum documents
Entry Requirements + Eligibility:

 Undergraduate: 10+2
 Graduate:16 years of education required (10+2+4).
 Some institutions accept 15 years education into their Bridge /Masters
Programs.
 Good & strong academic background.
 Good scores in entrance exams like SAT, TOEFL, GRE, GMAT, IELTS etc.
 Strong recommendation letters.
 To the point Statement of Purpose/Personal Statement, essays & resumes.
 Certificates of achievement & extra -curricular activity participation.
 Strong financial background or good grades to get a scholarship.
4.4 AUSTRALIA
Facts about Australia:
 The population of Australia in 2021 was 25,739,256 with the most populated
states being New South Wales, Victoria and Queensland.
 Canberra is the Nations' capital is an interesting city that is home to the
Parliament House,
 Old Parliament House and the War Memorial.
 G8 are the finest universities in the Australia
 Seven of the best student cities in the world are in Australia.
 47% per cent of the total population of Australia is born outside the country
 The Australian Universities have produced 16 Nobel laureates.
 4 out of 10 Australians are migrants.
 526,932 international students from over 90 countries.
 In the 20 18 calendar year, 876,399 enrolments were produced by 693,750
international students.
Most popular study areas for international students in Australia:

 Management and Commerce
 Information Technology
 Health
 Engineering
 Society and Culture
 Natural and Physical Sciences
Most popular states by international student number in Australia:

1. New South Wales (264,778 students)
2. Victoria (226,912)
3. Queensland (107,555)
4. Western Australia (40,703)
5. South Australia (31,821)
6. Australian Capital Territory (16,851)
7. Tasmania (10,465)
8. Northern Territory (2,364)
Document checklist for admission:
1. Passport
2. 10th mark sheet + Passing Certificate
3. 12th Mark sheet + Passing Certificate
4. Diploma all Semester Mark Sheets & Certificate
5. Bachelor all Semester Mark Sheets & Degree Certificate
6. Master all Semester Mark Sheets & Degree Certificate
7. IELTS/PTE (Soft copy of result)
8. SOP (Statement of purpose)
9. Curriculum Vitae
10. Experience Letter/Appointment Letter/ Salary Statement
11. 2 LOR
VISA Process:
1. IELTS + academic
2. Apply for admission
3. Conditional offer letter
4. Interview preparation
5. GTE clearance – unconditional offer letter - fees payment – medical
6. Confirmation of enrollment received (COE) (5- 10) working days)
7. Visa lodgement online application
8. Get e-visa
9. Book the air ticket with airline and fly to Australia
5. H. R. DEPARTMENT
5.1 GENERAL RULES & REGULATIONS
 Maintain Punctuality in both Office open time and scheduled meetings.

 Every employee should provide the details of sales and purchases with
invoice to the Account Dept. If in case Account Dept. raised any question to
anyone regarding the same, everyone have to provide an explanation.
 The Organization can terminate your service by giving you one month’s
notice or salary in lieu thereof. Similarly, a notice of one month will be
required from you while leaving the organization, for enabling the
Organization to make necessary arrangement for your replacement.
However, the Organization reserves its right to relieve you on receipt of your
resignation without waiting for the notice period to expire without
compensation thereof.
 Your employment is subject to transfer/deputation at other offices of the
Organization or any of client’s place or at the place of any associate’s office
at the discretion of the management of the organization. A protest in this
respect will be regarded as breach of discipline, for which employee is liable
to dismissed.
 Your employment will be covered by the terms & conditions herein laid
down and the service rules and regulations of the Organization as modified
from time to time.
 Depending on the work load and need of the organization, your duty hours
would vary to suit the rush and extend the convenience to our clients. Protest
in this respect will be regarded as breach of discipline for which employee is
liable to be dismissed.
 Games / Social networking sites are strictly restricted by management during
office hours. But Special permission is given to some authorized persons for
official purpose only and for that they have to take permission from concern
person.
 Sick leaves taken more than 3 days have to submit medical certificate to the
Organization.
 Absence for a continuous period of ten days without prior approval by your
superior, (including overstay on leave) would result in your losing your lien
on the service and the same shall automatically come to an end without any
notice or intimation.
 You should have to enter into non-disclosure agreement.
 Being late more than 15 minutes for more than 3 times in a month will be
count as half day.
 It is strictly advised to avoid unnecessary gossip during office hours.
 Should maintain attendance on organizational meetings.
 Mobile ring tone volume should be kept as low as possible.
 It is advice to used internal call and IP message service for internal matter
coordination with each other.
 During office time do not leave the office premises without permission or
informing the manager.
 It is advised to wear formals and dress up tidy during the office hours.
 On Saturday you can wear casual, but no round neck T-shirts or slippers.
 Maintain positive mind and body language, and a good posture during office
hours.
 Lunch break would be daily half an hour i.e. 2 pm to 2.30 pm.
 Rules for Confidential Information
 Employee will not disclose or discuss any Confidential Information with

others, including friends or family, who do not have a need to know it.
Employee will not take media or documents containing Confidential
Information home with others unless specifically authorized to do so as part
of his/her job.
 Employee will not publish or disclose any Confidential Information to others
using personal email, or to any Internet sites, or through Internet blogs or
sites such as Facebook or Twitter. They will only use such communication
methods authorized by Managers & Directors.
 Employee will not in any way divulge copy, release, sell, or destroy any
Confidential Information except as properly authorized. They will only reuse
or destroy media in accordance with Company Information Security
Standards and Company record retention policy.
 Employee will not transmit or modifications of the Confidential Information
outside the Company network unless they are specifically authorized to do
so as part of his/her job responsibilities.
 After leaving the organization, Employee will not disclose the client
database to any others. Also they are not liable to use any contact details
[Mobile no, phone no, Email ids etc.]
 For company security purpose, Employee will not share or disclose the
passwords, PINs, or access codes etc. Outside the company network.
 We hope all the above General rules & Confidential Information rules will
be follow by all staff members for our company discipline & security.
 ID Card and Visiting Card
 Every employee has to wear and carry the I’d Card all the time, specially to
those employees who are visiting the client's place.
 In case of damage/loss of the same a new card will only be issued on
chargeable basis.
 It is compulsory for each and every individual to wear his/her card during
the working hours at office and at field. The person coming to office and
going to field without the ID card will not be allowed to work and also will
be marked as LOP. (Irrespective of Leave available)
 Visiting card will be given to only those employees who are facing
customer/clients. The Business/Visiting cards (standard Format) would
contain the name of the person and official contact details and designations
if required.
 To new employees, ID will be issued on completion of probation period.
 Visiting Cards will be issued after completion of 1 month of Joining on the
approval of management.
 Dress Code Guidelines
 The dress code guidelines are comprised in three parts:

 Cleanliness
 Grooming
 Presentable
 The following guidelines must be always observed regardless of the
formality of dress required in any situation:
 Every employee has to wear Formals/ESPI T-Shirt on Monday to Friday and
Casual / ESPI T-shirt on Saturday; irrespective of gender, position, place of
work and so on.
 Occasionally employees are allowed to wear casuals but, all clothes must be
appropriate for the office. Clothes worn typically in workouts, outdoor
activities or recreation ventures are not allowed.
 For female employees, clothes that are too revealing or inappropriate for a
specific situation are prohibited.
 Employees should avoid clothes with stamps that might be perceived as
offensive or inappropriate.
 Working Hours & Attendance Policy
 Working Hours:
 10:00 AM to 7:00 PM Monday to Saturday
 There shall be lunch break of maximum 30 minutes between 2:00 PM
and 2:30 PM
 Lunch Timing will be for 30 minutes
 Punching is compulsory
 Probation & Confirmation Policy
 You will be on probation for a period of 3 months from the date of your
joining. Any decision to the contrary or to extend the probation period will
be communicated to you by the Human Resource Department.
 Company reserves the right to reduce/dispense with or extend your
probation period at its absolute discretion.
 You will not be treated as automatically confirmed after completion of
probation period till you are issued confirmation letter in writing.
 Leave Policy
 Short leave
 2 hours at once in a Month, Short leaves cannot be availed in parts.
 Un-availed short leave within the month, the short leave will not be carry
forward to next month.
 Paid Leaves
 The entire leave quantum is categorized as Casual Leave & Sick Leave
for confirmed employee.
 All confirmed Employees are entitled to 12 - casual leaves and 6 - sick
leaves in a year. 3 Casual leaves per quarter with prior intimation.
 Un-availed Paid leave within the quarter will be not be carry forward to
next quarter.
 Half day leave

 A half-day means 4:30 hours of working in a day excluding the lunch
break of 30 minutes.
 The reporting time for availing half day leave will be 10:00 AM to 2:30
PM for first half, 2:30 PM to 7:00 PM for Second half.
 Leave during Probation:

 2 hours short leave each month
 Leaves full day or half day will lead to Loss of pay
 Leave Approval Policy:

 Every employee is required to take approval from their reporting head
through email.
 Leaves will be approved based on below prior intimation.
 1 day - 3 days before
 2 to 5 days - 7 days before
 More than 5 Days - 15 days before
 In case of any emergency leave, employee must inform to their HODs
and HR department via call or message.
 Encashment of Leave Policy:

 Out of total 12 casual leaves, number of balance leaves will be encashed
at the end of financial year.
5.2 LIST OF HOLIDAYS

Month Holiday Day
Independence Day 1
August
Raksha Bandhan 1
October Dussehra 1
Diwali 5
November New Year 1
Bhai Duj 1
Makar Sankranti 2
January
Republic Day 1
March Dhuleti 1
 Salary Entitlement Policy
 Salary shall be paid on 7th to 10th day of every subsequent month.

 Salary directly credits in employees accounts.
 Minimum 26 days of working from date of joining is must for entitlement to
salary.
 Separation of Employment
 Age of Retirement - 58 years

 Management reserves the right to reduce the minimum age of retirement
looking at the employee’s medical fitness and his ability to fulfill his/her job
profile.
 This policy is applicable to all permanent employees for all purposes, the
age as registered with the company at the time of employment and proof of
date of birth as per records alone shall apply.
 Management has the right to extend the continuation of services after
retirement on contractual basis for a maximum of two more years subject to
the employee’s Medical Fitness and his ability to contribute to the success of
the company in his/her function as perceived by the Management.
 Resignation and Notice Period:
 In the event of resignation, the employee shall be required to serve 1-

month notice period, which shall be reckoned from the date of
resignation.
 During the notice period the employee shall not be allowed to avail any
leaves. If the employee avails leave during the notice period shall it get
extended by such excess leaves. However, if the employee remains
absent intentionally to delay his/her relieving date then management shall
be free to take the decision in the best interest of the company.
Management reserves the right to hold the full and final.
 Termination:
 Events which may lead to termination…
 Non-performance
 Disciplinary
 Misconduct
 Absconding
 Abusive Language
 Administrative Policy
 File Management:
 All documents should be maintain as per the company requirement and
the employee will have to provide all relevant documents as & when
asked by their HODs or HR Department.
 Proper file & Documentation should be done.
 Hard copy & soft copy should maintained.
 House Keeping:
 All are responsible for maintaining & cleanliness & for common office
areas.
 All employees are required to maintain their work space in neat and clean
conditions.
 Mobile & Internet Policy
 Official mobile with SIM will be provided to the employees as per the need
of work & company policy which must be used for company purpose only &
should be handled with care.
 The use of personal mobile phone during working hours is strictly prohibited
and keep your phone on silent mode. Only acceptable thing is that the
employee can attend the call in extreme emergency.
 During working hours company will provide the computer & other
accessories with internet facility which must be used only for working
purpose & must not be misused.
 Code of Conduct
 Individual conduct
 Compliance with the law
 Professionalism
 Personal Appearance
 Health and safety
 Financial integrity
 Policies
 Drugs and Alcohol
 Environment
6. PROBLEM IDENTIFICATION & SOLUTION
Internship Problem 1:
Not Being Assigned Enough Work: As surprising as it may sound to some

people, this could pose as one of the top internship problems. You expect you’d be
given loads of work to do and then you don’t get enough. You become bored,
unproductive and underutilized and you begin to feel low.
Solution: The easiest way to solving this internship problem is by talking to your
senior employees. Although this could be embarrassing sometimes especially when
you have to do this talk over and over again and nothing is being done. But
anyway, talk! Help with their projects if you can. Ask them questions about your
field – after all, it is what you are there to do; to learn! Try to find where you could
fit in. Who knows, they might get you on board on their long-term projects.
Additionally, you get to build a connection with them.
Too Much Work: Well, this could be an internship problem too. You find that
you are being given more work than required and this happens when your
workplace decides to take advantage of you as an intern. You get tired and
exhausted at the end of every day and this gradually turns your internship
experience.
Solution: This is not the time to complain. What you can do is to calm yourself
and think of this as an extra way to learn and get prepared for your career. Have
your long-term career goals clearly in mind. This can ease of the frustration and
exhaustion.
Unnoticed Work: This internship problem can be heart-breaking. We can all

almost completely admit that people do well in their fields of work and other
places to be recognized. The motivation to do well dies when the recognition
doesn’t come. This is the same in internships too. As an intern, you might be doing
great but feel less appreciated and this can be greatly discouraging.
Solution: This internship problem can be solved by the intern understanding and
keeping in mind that hard work doesn’t go neglected for a long time. It is to
believe that someone is watching and perseverance can do a lot for you. If you are
in this position right now, take it from us that you won’t continue to be overlooked
if you persevere and continue on your good work.
Having Competitive Co-interns: Most times, it’s not that your co-interns are
competitive and trying to outdo you. It is just them being hardworking and high-
spirited. This can get you intimidated sometimes especially when you didn’t expect
that your internship will be a competitive one.
Solution: This might be difficult for you to accept but by the end of your
internship, you will find that competitive co-interns make your internship
experience better. When you feel the pressure to work, you’ll find that you learn
more than you would have without the competition. We recommend you take part
in the competition and work towards doing great works everyday. You’d be
surprised how this will enrich your internship experience.
Having Issues with Time Management / Self-Management: It’s your first
experience at a job and you’re yet to adapt to the new changes in your lifestyle and
the work conditions and environments. This is unlike college where your lateness
to classes and assignment submissions were tolerated. This makes you frustrated.
You feel you are not good enough or not trying enough. Time management is
being difficult for you. Not to worry, we have a solution to this.
Solution: Even though we have a solution this, it is not something you can learn
easily – forming a new habit. Self and time management can be achieved only
through forming new habits and consciously adopting a better organized life. Make
conscious efforts to work on this problem and watch it form into a new habit.
Having Supervisors Who Forget That You’re New to the Field: This can be
quite challenging. You have a supervisor who completely forgets you are new and
always require that things be explained to you. They assign projects to you and
leave you without detailed explanations.
Solution: Ask! You never go wrong by asking. Ask your supervisor when you
don’t understand a thing. Just ask! For the many times it happens, just ask!
You Receive Inadequate Compensation: You accept an internship having read

the outline of the compensation that will come with a certain amount of
compensation. Maybe you find that you are doing much work than you are being
compensated for and this internship problem usually hurts.
Solution: The first thing you need to understand is that you are intern and interns
receive lesser pays than fulltime employees. This is because of their short-term
contract and the learning experiences you gain. However, if you the compensation
is too low and doesn’t meet your day to day expenses, you can reach out the HR to
make your complaints. This situation can be corrected. Most times, interns are
usually afraid to ask such questions but what they don’t know is that their
employers are always happy to rectify issues like this. This is especially employers
who value good working relationships with their workers.
You are Hesitant to Ask Questions: This is usually one of the biggest internship
problems. You get a good internship only to find that it is strictly professional. And
as a result, asking questions become difficult for you because you fear being
judged or thought dependent and self-insufficient.
Solution: Don’t be afraid of being judged. Your employees know you are an intern
and will probably have loads of questions to ask. They almost always wait in
expectancy. Don’t assume something is wrong or right. Just ask questions. It is
always better to write your questions down and then ask.
7. WORK RESPONSIBILTY TAKEN
The internship period provided me an opportunity to get first-hand knowledge

about the operations of the operational department of ESPI Visa Consultants.
Understanding various consultant roles and responsibilities can help you determine
if it is the right career choice for you. Consultants help their clients achieve their
business goals by providing expert advice in their field of proficiency. They work
with their clients and advise them on matters such as business development,
finance, marketing, sales, operations, customer service, accounting and financial
planning, among others. Some major responsibilities of a consultant include:
 Understand the requirements, issues and needs of the client's short-term
or long-term goal
 Conduct interviews and surveys to collect data and analyse it to identify
and understand a problem or issue
 Present and explain their findings to the management
 Advice or suggest improvements to achieve the objectives of the
organisation
 Formulate plans to implement their recommendations and provide
training to the staff to cope with the changes
 Evaluate the situation periodically and make changes as and when
required
 Discover the most suitable solutions for any problem at hand
 Help their client's business become more functional and successful
7.1 TASKS TAKEN:

1. Admin work in front office
2. Treated new visitor & newly admitted student
3. Calling & receiving calls of customer
4. ESPI’s software training for visa application
5. Explored international university’s websites & their courses
6. Filed a Canadian visa application of a student.
7. Gained deep knowledge about documents needed & their steps.
8. Attended education expo 2023 organized by Divya Bhaskar.
8. FACULTY GUIDE INTERACTION REPORT
9. SUMMER INTERNSHIP ATTENDANCE
BIBLOGRAPHY
https://espiconsultants.com/
https://www.visaconsultancy.net/india/visa-consultancy/espi-visa-consultant-pvt-
ltd-2/
https://www.indiamart.com/espi-visa-consultant/
https://in.linkedin.com/in/espi-group-03a742155
https://www.youtube.com/channel/UCFcwCIfSD2_sL79XmR-M-fQ
https://www.instagram.com/espiconsultants/

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SUMMER INTERNSHIP REPORT

ESPI VISA CONSULTANTS

PRUTHVIRAJ DESAI (8021002579)

BACHELOR OF BUSINESS ADMINISTRATION PROGRAMME,

PARTIAL FULFILMENT FOR THE AWARD OF THE BBA

ACADEMIC YEAR 2022-2023

Life is a long journey, wherein each one of us crosses a number of milestones.

The BBA Program has enriched my learning by adding on to the world of

It is my pleasure to be indebted to various people, who directly or indirectly

I express my sincere gratitude to Dr. SHITAL VEKHARIYA, BBA Programme,

I, PRUTHVIRAJ DESAI hereby declare that the project “SUMMER TRAINING”

PRN NUMBER: NAME: SIGNATURE:

8021002579 PRUTHVIRAJ DESAI

PLACE: VADODARA DATE: 10/07/23

This report is about my summer internship program with, ESPI VISA

As the main purpose of internship is to learn by working in practical environment

1.1 COMPANY OVERVIEW

Established in 2004, ESPI Group is an International Corporation, which is the

Company size 11-50 employees

Headquarters VADODARA, GUJARAT

Type Privately Held

Specialties STUDY ABROAD, VISA ASSISTANCE, PASSPORT

1.2 COMPANY PROFILE

1.2.1 DIRECTORS DETAIL

DIN NAME DESIGNATION Appointment Date

02884745 PARESHKUMAR DIRECTOR 19 FEBRUARY 2010

02884748 SANDIPKUMAR DIRECTOR 19 FEBRUARY 2010

 WELCOME TO ESPI VISA CONSULTANTS

ESPI which includes Gujarat (Vadodara, Anand, Ahmedabad, and Bharuch),

1.4 COMPANY DETAILS

CIN Number: U74990GJ2010PTC059641

1.5 COMPANY OBJECTIVES

[A] THE MAIN OBJECT OF THE COMPANY TO BE PURSUED ON ITS

[B] THE OBJECTS INCIDENTAL OR ANCILLARY TO THE

the performance of any contracts or obligations of any person, firm or company

1.6 ORGANISATIONAL STRUCTURE

ACCOUNTING OPERATIONAL MARKETING H. R.

DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT

1.7 ESPI- A PRIVATE COMPANY

 Restriction on transfers and number of members.

1.8 COMPANY – SHARE CAPITAL

SR. NO. NAMES, ADDRESSES, NUMBER OF NAME, ADDRESS

PLACE: VADODARA Dates this on 14th day of February, 2010

1.9 SWOT ANALYSIS

1.10 PESTEL ANALYSIS

This tool is used to assess political, economic, social, technological, environmental

Cultural diversity: Cultural diversity and the presence of immigrant communities

2.1 MARKET INFO.

publication on consumer engagement behaviors both online than offline. It also

2.2 MARKET ANALYSIS

2.3 DIAGNOSIS OF THIS SECTOR:

3. COSTING & FINANCE

12,000 CAD to 18,000 CAD for Colleges

Profession (Average Hourly Wage)

Financial Documents and Living Cost:

University located outside London:

University located inside London:

HOW TO CALCULATE THE FUNDS;

CASE B: If the student pays 50% tuition fee deposit

Estimated Expense for UK Student Visa