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    Twinkle Gupta Updated Resume

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    Avni Tiwari
    The document is a resume for Twinkle Gupta which outlines her experience as a Manager for a major insurance company, her education including an MBA in marketing and general insurance, and her skills and qualifications which include over 2 years of experience in the insurance industry with a focus on client servicing, stakeholder management, and problem solving.

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    Twinkle Gupta Updated Resume

    Uploaded by

    Avni Tiwari
    19 views2 pages
    The document is a resume for Twinkle Gupta which outlines her experience as a Manager for a major insurance company, her education including an MBA in marketing and general insurance, and her skills and qualifications which include over 2 years of experience in the insurance industry with a focus on client servicing, stakeholder management, and problem solving.

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    Twinkle Gupta updated Resume

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    The document is a resume for Twinkle Gupta which outlines her experience as a Manager for a major insurance company, her education including an MBA in marketing and general insurance, and her skills and qualifications which include over 2 years of experience in the insurance industry with a focus on client servicing, stakeholder management, and problem solving.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    19 views2 pages

    Twinkle Gupta Updated Resume

    Uploaded by

    Avni Tiwari
    The document is a resume for Twinkle Gupta which outlines her experience as a Manager for a major insurance company, her education including an MBA in marketing and general insurance, and her skills and qualifications which include over 2 years of experience in the insurance industry with a focus on client servicing, stakeholder management, and problem solving.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Jaipur,Rajasthan 302021

    +91- 8952907211
    TWINKLE GUPTA
    [email protected]
    EXPERIENCE
    August 2020 - October 2022 (2 year 2 months)

    Manager (Major Account Practice) TATA AIG GIC LTD

    PROFESSIONAL • Insurance Domain experience in commercial and personal Lob's


    • Maintaining Corporate relationship with clients & and support them
    SUMMARY on policy servicing and handling billing.
    I am equipped with Personal and • Driving corporate sales growth and expanding market presence
    through effective management of government tenders and direct
    Commercial LOB Insurance
    business sales.
    domain Knowledge with 2+ year
    • Gather requirement and creating product solutions for our new and
    experience in Insurance Industry. existing client.
    Skilled in strategic planning and • Maintaining and prioritizing the requirement collected during the
    program leadership abilities honed elicitation
    in Insurance industry environments. • Working closely with Underwriters/Head of Departments, agents and
    Committed to developing the other stakeholders
    innovative approaches and • Providing support services in quotation, policy issuance and
    solutions. servicing to the employees and guiding them in business
    conversions
    • Enhancing customer satisfaction by meeting their requirement and
    helping them in on-time claim settlement process from FNOL to
    CORE QUALIFICATIONS claims payment/settlement
    • Insurance domain (Personal and • Develop new business and account building strategies through client
    Commercial lines) profiling and identify growth areas within existing accounts.
    • Also, Part of UAT phase during enhancement development.
    • Client Servicing Executed UAT scripts and reported bugs for IT team.
    • Stakeholder Management
    INTERNSHIP
    • Learner centric approach
    • Efficient coordinator Xceedance Consulting Pvt Ltd (Feb 2019-May 20219)
    • Problem solving Project Tittle - Impact of Internet of Things (IoT) in Property and
    Casualty (P&C)Insurance Industry
    • Communication
    Task & Responsibility Undertaken:
    • Large corporate accounting
    • Contract Negotiation ➢ Analysis of the Insurance Industry, Impact of IoT, and identification of
    sweet spot to target IoT enabled solutions
    ➢ Documentation of the process, analysis and presentation for senior
    management
    ➢ Knowledge gained on Policy Issuance and Claims process in
    insurance.
    ➢ Understand Business analyst role and responsibilities (making BRD,
    FSD, Use Cases etc.)

    EDUCATION
    2020
    MBA | Marketing & General Insurance
    ICFAI Business School, Mumbai, MH

    2018
    Bachelor of Business Administration
    THE IIS University, Jaipur

    2018
    Advanced Diploma | International Business
    THE IIS University, Jaipur
    CERTIFICATIONS

    • Licentiate paper, IC01 (Principles of Insurance) & IC11 (Practice of


    General Insurance) completed from Insurance Institute of India
    • The Business Analysis Certification Program (IIBA-ECBA) by Udmey.com
    • Introduction to Strategy Consulting Virtual Experience Program (BCG) by
    Forage.

    ACCOMPLISHMENTS
    ➢ Worked as Placement Coordinator at IBS Mumbai (2019-2020)
    ➢ 1st Runner Up in Entrepreneurship event conducted by E-cell in IBS
    Mumbai in 2018
    ➢ Secured Position in various sports i.e., Basketball, Volleyball and
    Athletic, Table Tennis.
    ➢ Played National Level in Athletic 2012

    APPLICATIONS
    • E- connect (Motor Policy issuance, Vehicle Inspection & Quote
    Generation)
    • IPDS (Health & Accidental Insurance Quote Generation and Issuance
    of policy)

    • IPDS v2 (Property and Casualty, Home insurance, Marine


    Insurance, Travel insurance Quote generation and policy issuance)

    • Digital CRM – QMS (Property and Casualty and


    Employee Compensation quote and Policy insurance)

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