Sopra Steria Open Innovation Report 2023
Sopra Steria Open Innovation Report 2023
Sopra Steria Open Innovation Report 2023
Contents
01. Opening up to
Open Innovation
02. Corporate-startup
collaboration in Europe
Appendix
2 • 38
Open Innovation Report 2023 Surviving the Storm
Executive
Summary
Economic slowdowns, supply chain breakdowns, public and private, from 10 European countries to
unprecedented competition for talent, not to evaluate how the corporate-startup collaboration
mention a plethora of game-changing tech phenomenon across Europe is evolving.
solutions hitting the market: today’s corporates
must navigate an intimidating array of challenges. The results show that such collaborations are
now mainstream. Almost 3 in 4 (72%) European
Add to that a consumer base with ever-growing corporates that responded to our survey have
expectations combined with ever-shrinking loyalty: launched Open Innovation projects with startups.
welcome to today’s hyper-competitive commercial Furthermore, two-thirds (67%) rated startup
marketplace, where corporates are caught in a collaboration as Important or Mission Critical for
constant battle to not only grow but expand their their organisation’s strategy.
competitive advantage – all with smaller budgets.
The rapidly growing interest in Open Innovation
As successive economic data confirms, Europe is likely due to a combination of factors, including
is unnervingly close to tipping into recession and a higher awareness of Open Innovation models
pressure on company finances throughout the and a general surge in demand for innovation,
value chain has never been greater. combined with a new familiarity with collaboration
tools since the Covid-19 pandemic normalised
Amid such a gloomy economic outlook, remote working.
corporates traditionally prioritise short-term
projects over long, and downscale innovation Open Innovation is no longer simply a marketing
plans that lack concrete financial benefit. exercise. It has become mainstream, already
Companies become more risk averse, and R&D reshaping the products, services and business
projects with their unpredictable and long-term practices of some of the world’s largest
ROIs become frequent casualties, losing out to conglomerates.
traditional, core business activities in the battle
for budget allocation. A total of 69% of corporates say they want
to collaborate with startups within the next 18
However, an increasing number of corporates are months. Companies that fail to recognise and take
now leveraging the power of Open Innovation advantage of the Open Innovation phenomenon
to supercharge their R&D projects and work with risk finding their most promising potential startup
smaller, agile startups, allowing them to pioneer partner already working with their most fierce rival.
new solutions and steal a march on rivals, without
losing control of costs.
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Open Innovation Report 2023 Surviving the Storm
Other key
Survey findings
► 50% of corporate-startup collaborations
launched during or after the pandemic.
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Open Innovation Report 2023 Surviving the Storm
01. Opening up to
Open Innovation
Open Innovation means opening up business
58% 78%
challenges to external partners. This can
happen through challenge-based invitations,
hackathons, meet-ups, or round tables with
expert groups. Collaborations are often managed Proportion of Corporates satisfied
with the assistance of third-party intermediaries project-based with project
experienced in working with both small and large collaborations collaborations
organisations.
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Open Innovation Report 2023 Surviving the Storm
02. Corporate-startup
collaboration in Europe
A little-known phenomenon only a decade ago, Open Innovation is rapidly
becoming a core strategy for corporates, boosted in part by the Covid-19
pandemic, which familiarised companies with how to work remotely with
both internal and external partners.
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Open Innovation Report 2023 Surviving the Storm
COLLABORATION AS A
STRATEGIC PRIORITY 19% 81% 3% 31% 66%
own country.
ITALY BENELUX
Italy and Benelux showed most enthusiasm for
Open Innovation (80%) while Germany showed
least (57%), surprising due to Berlin’s position as
a leading European startup capital.
72%
Corporates that
67%
Corporates rating
Important + Mission Critical
Unimportant + Slightly Important
Don’t know
have launched collaboration as
Open Innovation Important or
projects Mission Critical
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Open Innovation Report 2023 Surviving the Storm
NORWAY 77%
SWEDEN 77%
GERMANY 57%
FRANCE 70%
SPAIN 75%
ITALY 80%
UPWARD CURVE
50% 58%
likely stems from a combination of factors,
including a higher awareness of Open Innovation
models, a general surge in demand for innovation,
and a new familiarity with collaboration tools since Corporates who Proportion of
the Covid-19 pandemic normalised remote working. have launched corporates achieving
collaborations objectives all or most
Of those corporates who have collaborated during or after the of the time
with startups, 50% of them started to collaborate Covid-19 pandemic
during or after the pandemic, with the other 50%
having collaborated for 3 years or more, although
a long experience with collaborations appears to
be no guarantee of success.
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Open Innovation Report 2023 Surviving the Storm
The success rate of collaborations would also their goals more than two-thirds of the time (71%),
seem to have improved, with 58% of corporates while Norway has the lowest level of objectives
involved in startup collaborations saying they are achieved, with only 44% of collaborations
satisfied with the outcome and have achieved achieving their goals.
their objectives. This is a significant rise compared
to the 50% success rate recorded in our 2021 Open A key factor in achieving goals appears to be
Innovation report, Mind the Gap, which focused on the mechanism used to manage the relationship
corporate-startup collaboration in Norway. between the corporate and the startup. Almost
90% of corporates who always achieved their
objectives had a dedicated department or
NO LONGER NICHE business unit to manage the interaction. Startups
and corporates work in radically different ways
As Open Innovation becomes ever more and a facilitator – either internal or external –
mainstream, successful collaborations are ensures partnerships achieve maximum potential
becoming the norm. Our data shows that 81% (see Chapter 5).
of corporates are satisfied with the experience of
collaboration projects and almost two-thirds (58%) Using external partners such as Sopra Steria to
say they have achieved their objectives all or help facilitate Open Innovation projects can also
most of the time, while 41% categorise it as half have a significant impact on success. Only half of
of the time or sometimes. corporates who did not use an external partner
reported meeting their objectives all or most of
However, achievement rates vary by region, with the time, compared to more than two-thirds for
collaborations in Italy getting the highest level corporates who did use a third-party intermediary.
of success, with corporates here succeeding in
Always or Most of the time About half or Sometimes Never or Don’t know
9 • 38
Open Innovation Report 2023 Surviving the Storm
58%
29%
Public sector organisations
reported least enthusiasm Transport
for Open Innovation 57%
39%
3%
Retail Industry
71%
29%
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Open Innovation Report 2023 Surviving the Storm
CASE STUDY
“Startup collaboration is becoming more and program together with StartupLab, allowing the
more important for us. We can’t build everything company to select companies that have a strategic
ourselves. Working with startups is key to fit with DNB and a potential for a future partnership.
achieving our targets,” says Maria Archontoulis,
Lead Startup Partnerships and Accelerator, “For three months, the startups work closely
Partnerships & Innovation, DNB, Norway’s largest with relevant domain experts from the bank to
financial services group. overcome hurdles and explore opportunities,”
continues Maria.
DNB works regularly with startups and in her
opinion, success relies on three key factors: “It is critical for us to identify an internal lead for
competence, dedicated resources, and long-term every case that has the mindset of being curious,
perspective. bold, and collaborative.”
“We have a central team of partnership experts After six years of corporate-startup partnerships,
that work across the bank to professionalise DNB has seen that there are four key areas to be
external innovation,” she explains. aware of: technical capabilities, buy-in, process,
and cultural fit.
“Startup partnerships is one of our priority
areas because of the high level of talent and “Flexibility of IT systems, the level of buy-in, the
technological development. Teaming up with human factor and level of trust are all going to
startups and identifying win-win opportunities has impact your chances to create results and the
led to new features in our channels, increased over-all process,” says Maria, adding: “If you are
innovation in our products, as well as enabling still considering if you should start working with
the acceleration of our green shift. We see that startups, just do it!
through partnerships we can in some cases have
a faster time-to-market than building in-house.”
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Open Innovation Report 2023 Surviving the Storm
CASE STUDY
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Open Innovation Report 2023 Surviving the Storm
84%
Corporates seeking
collaborations to leverage
external knowledge
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
33%
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Open Innovation Report 2023 Surviving the Storm
differences (11.5%).
Misaligned business models
11%
14%
11%
Legal and regulatory
challenges is the barrier most
Lack of structure and/or processes
often cited by corporates for collaboration with the startup
10%
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
CULTURAL DIFFERENCES
40%
of expectations from the outset. If done well, each
side of the relationship can benefit by learning
new ways of working and valuing the other
party’s strengths.
FINDING THE RIGHT STARTUP
If we break down corporate collaboration with
44%
startups into four phases: identifying a suitable
startup, evaluating the startup’s capabilities,
experimenting with their solutions and scaling
these solutions, then corporates are divided on
which step presents the most challenges. EVALUATING STARTUP’S
CAPABILITIES AND SOLUTION
38%
EXPERIMENTING WITH
STARTUPS
17%
SCALING THE SOLUTION
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
67% 52%
ACHIEVED
OBJECTIVES
ACHIEVED
OBJECTIVES
DEDICATED RESPONSIBILITY AND
LEADERSHIP INVOLVEMENT
ITALY BENELUX
71% 59%
ACHIEVED ACHIEVED
OBJECTIVES OBJECTIVES
NORWAY SWEDEN
44% 45%
ACHIEVED ACHIEVED
OBJECTIVES OBJECTIVES
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Open Innovation Report 2023 Surviving the Storm
Telecommunication
90%
8%
Aerospace
Figure 10: Corporates who have a dedicated department or
business unit that works with startups. 82%
12%
Health
1% 78%
7%
Transport
76%
13%
Retail Industry
75%
10%
Yes No I don’t know
Insurance
68%
27%
Yes
No
22 • 38
Open Innovation Report 2023 Surviving the Storm
Corporates employing
third-party intermediaries,
by industry
Figure 12: Corporates in different industries who have
experience from engaging a third-party intermediary.
Yes
No
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
FUTURE STARTUP
COLLABORATION PLANS
36%
Sustainability is one sector where Open Innovation
can provide much-needed dynamism to help
corporates meet the challenge.
30%
collaborating with ambitious sustainability-minded
corporates, some of these revolutionary ideas
can scale and make a truly positive impact, while
helping organisations comply with a host of new
CYBERSECURITY EU sustainability regulations.
28%
exercise, it has become mainstream, already
reshaping the products, services and business
practices of some of the world’s largest
conglomerates.
ARTIFICIAL INTELLIGENCE
Corporates which fail to recognise and take
advantage of the Open Innovation phenomenon
risk finding their most promising startup partner
already working for their fiercest rival.
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Open Innovation Report 2023 Surviving the Storm
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Open Innovation Report 2023 Surviving the Storm
Acknowledgement
of contributors
The authors want to take a moment to thank Dr Zuzanna Stamirowska, CEO of Pathway; Maria
Archontoulis, Lead Startup Partnerships and Accelerator, Partnerships & Innovation, DNB; Johan Hallin,
Director of Strategy & Business Development, Lindex; Christian Beuther, Head of Operations, Co-pace,
powered by Contintental; Mathieu Le Gac, CEO, Startup Palace; and Mohammed Hannan, Head
of Digital Innovation, Johnson & Johnson, for sharing valuable insights and experiences from Open
Innovation activities in their organisations.
Furthermore, the authors would like to express their gratitude to Bram Timmermans, professor at the
Department of Strategy and Management at NHH Norwegian School of Economics, and Dennis Gan,
PhD and Program Manager at SPARK, who took part in designing the survey questions for the first
Open Innovation report in Norway in 2021 – Mind the Gap. The original questions were adjusted and
adapted to the survey used in the Open Innovation Report 2023 – Surviving the Storm.
Ipsos structured the questions into the survey and sent it out to all participants. We would also like to
thank the following ecosystem friends for helping us engage the European innovation ecosystem:
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Open Innovation Report 2023 Surviving the Storm
Contributors
Nathan Furr Tobias Studer Andersson
Professor of Strategy Innovation Director & Head of
INSEAD Sopra Steria Scale up Scandinavia
[email protected] [email protected]
+33 1 60 72 48 35 +47 413 73 214
28 • 38
Open Innovation Report 2023 Surviving the Storm
Appendix
29 • 38
BENELUX
Benelux corporates’ appetites for Open
80%
of Benelux corporates want
to work with startups in the
Innovation surges post Covid-19 next 18 months – second-
highest in Europe
75%
Open Innovation projects in Benelux countries has surged in the
post-Covid-19 era, according to the results of the Sopra Steria Open
Innovation Report 2023, with the region recording the second largest
number of collaborations in Europe in the last two years. of Benelux corporates
A total of 80% of Benelux corporates reported having launched
launched collaborations
collaboration projects – second only to Italy, with 80.4%. during or since the
Covid-19 pandemic
The popularity of Open Innovation has grown rapidly with 75%
of corporates having launched startup collaborations during or
since the Covid-19 pandemic, which likely explains why Benelux
corporates have so few dedicated business units to manage
such partnerships – 34% of companies did not have such a team,
80%
Corporates in Benelux
second only to Germany which had the fewest.
who have collaborated
This trend looks set to grow, with 80% of corporates interested in with startups – second-
launching collaborations with startups in the next 18 months, with highest in Europe
blockchain technology identified as the area of most interest.
Q: Has your organisation ever collaborated with a startup? Q :How many years has your organisation collaborated with startups?
Q: Does your organisation have a dedicated department or business unit that works with startups? Companies answering “No” Q: Are you interested in (or will again) collaborate with startups within the next 18 months?
UK
GERMANY
SPAIN
47%
FRANCE
ITALY
BENELUX
NORWAY
SWEDEN
Q: Which area(s) would you be most interested to collaborate with a startup in the future?
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 30 • 38
FRANCE
French corporates rate Open Innovation
14%
View corporate-startup
collaboration as unimportant
least important in Europe – highest in Europe
50%
UK GERMANY SPAIN FRANCE
40%
31% 34% 21% 40%
30%
10%
22% 34% 32% 28%
Q: How many years has your organisation collaborated with startups? Q: Does your organisation have a dedicated department or business unit that works with startups? Companies answering “No”
Q: Overall, how often in your collaborations with startups did you achieve your objectives? Q: Overall, how often in your collaborations with startups did you achieve your objectives?
UK
GERMANY
SPAIN
33%
FRANCE
ITALY
BENELUX
NORWAY
SWEDEN
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 31 • 38
GERMANY
German corporates lowest level of startup
57%
of German corporates have
collaborated with startups –
collaboration in Europe lowest in Europe
27%
which rated collaboration as unimportant (13.8%).
Q: Has your organisation ever collaborated with a startup? Q: How many years has your organisation collaborated with startups? Companies answering “No”.
Q: Where in your organisation is the responsibility for the startup collaboration placed? Q: Are you interested in (or will again) collaborate with startups within the next 18 months?
UK
GERMANY
SPAIN
FRANCE
38%
ITALY
BENELUX
NORWAY
SWEDEN
Q: Which are the top 3 biggest barriers (obstacles) for your organization when collaborating with startups?
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 32 • 38
ITALY
Italian corporates lead the charge in Europe
92%
of Italian corporates
planned collaborations
in embracing Open Innovation in the next 18 months
– highest in Europe
80.4%
Italian corporates powerfully lead the charge amongst their
European rivals in embracing startup collaboration, according
to the results of the Sopra Steria Open Innovation Report 2023.
of Italian corporates have
Corporates in Italy reported the highest level of startup collaboration
projects across Europe (80.4%), and also the highest number judging
collaborated with startups
it Mission Critical to their organisation’s strategy (56.1%). – highest in Europe
56.1%
Italy was also the country with the highest level of successful
collaborations (71%), the highest level of corporates who want to
collaborate in sustainability (72%), and also the largest level of
satisfaction with such projects (38%). Corporates judging Open
Innovation as Mission
Almost all of the corporates quizzed reported that they planned
to collaborate in the next 18 months (92%) – again the highest Critical – highest in Europe
level in Europe.
Q: Has your organisation ever collaborated with a startup? Q: How many years has your organisation collaborated with startups?
03 Highest level of
successful collaborations
04 Highest level of corporates
who are very satisfied with their experience of collaborating
with startups through collaboration projects
UK UK
GERMANY GERMANY
SPAIN SPAIN
FRANCE FRANCE
ITALY ITALY
BENELUX BENELUX
NORWAY NORWAY
SWEDEN SWEDEN
0% 20% 40% 60% 80% 100% 0% 10% 20% 30% 40% 50% 60% 70% 80%
Q: Are you interested in (or will again) collaborate with startups within the next 18 months? Q: Which area(s) would you be most interested to collaborate with a startup in the future?
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 33 • 38
NORWAY
Norwegian corporates have the lowest level of
62%
Norwegian corporates
who collaborate with
successful Open Innovation projects in Europe startups to create new
products – highest in Europe
16%
Only 44% of Norwegian corporates judged their Open Innovation
projects to have achieved their objectives all or most of the time,
according to the results of the Sopra Steria Open Innovation Report
2023. of Norwegian corporates
Despite Norway having the largest number of corporates who have
judge Open Innovation as
run Open Innovation projects for five years or more (36%), it also Mission Critical – second-
has the second-lowest number of companies who find collaboration lowest in Europe
a Mission Critical strategic priority (16%).
Q: How many years has your organisation collaborated with startups? Q: How many years has your organisation collaborated with startups?
Q: What are your organisation’s objectives for collaborating with startups? Q: Overall, how often in your collaborations with startups did you achieve your objectives?
28%
FRANCE
ITALY
BENELUX
NORWAY
SWEDEN
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 34 • 38
SPAIN
Spanish corporates most keen in Europe
50%
of Spanish corporates reported low
for help combatting cybersecurity threats risk tolerance as the biggest blocker
to collaboration – highest in Europe
79%
Spanish corporates emerge as most enthusiastic in Europe in
collaborating with startups in the field of cybersecurity, according
to the results of the Sopra Steria Open Innovation Report 2023.
of Spanish corporates have a
A total of 51% of Spanish corporates identified cybersecurity as the
area of most interest in collaboration with startups, the highest level in
dedicated collaboration business
Europe, with support leveraging the metaverse a close second at 49%. unit – highest in Europe
51%
Reducing the time to market was the most-commonly cited objective
for Spanish corporates (40%) and the region also emerged as the
one best organised to manage collaborations, with the highest
number of respondents having a dedicated internal business unit to Corporates in Spain interested in
manage Open Innovation projects (79%). collaborating with startups in the
However, despite the successes, challenges remain. Spanish corporates future on cybersecurity - highest in
reported the second-highest level of extreme disappointment with Europe
collaborations in Europe, with 5% judging themselves to be Very
Dissatisfied with collaborations.
35%
20% Q: Does your organisation have a dedicated department or business unit that works with startups?
50%
5%
Germany 38% Benelux 41%
Spain 50% Norway 28%
0%
France 40% Sweden 40%
UK GERMANY SPAIN FRANCE ITALY BENELUX NORWAY SWEDEN
Q: What are your organisation’s objectives for collaborating with startups? Q: Which phase(s) of startup collaboration do you find the most challenging?
UK UK
GERMANY GERMANY
SPAIN SPAIN
FRANCE FRANCE
ITALY ITALY
BENELUX BENELUX
NORWAY NORWAY
SWEDEN SWEDEN
0% 10% 20% 30% 40% 50% 0% 10% 20% 30% 40% 50% 60%
Q: Which are the top 3 biggest barriers (obstacles) for your organization when collaborating with startups? Q: Which area(s) would you be most interested to collaborate with a startup in the future?
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 35 • 38
SWEDEN
Sweden has lowest level of corporates rating
56%
Swedish corporates wanting
to work with startups in the
Open Innovation as Mission Critical next 18 months – lowest in
Europe
13%
Swedish corporates rate collaboration with startups as least Mission
Critical in Europe, according to the results of the Sopra Steria Open
Innovation Report 2023.
of Swedish corporates judge
In contrast to Open Innovation’s growing popularity across Europe,
only 12.5% of corporates in Sweden judged such projects as Mission
Open Innovation as Mission
Critical, while success rates for collaborations also remained low, Critical – lowest in Europe
with only 45% of projects achieving their objectives all or most of
the time.
Q: How many years has your organisation collaborated with startups? Q: Overall, how often in your collaborations with startups did you achieve your objectives?
Q: Where in your organisation is the responsibility for the startup collaboration placed? Q: How would you rate the experience of collaborating with startups though collaboration projects?
UK
GERMANY
SPAIN
56%
FRANCE
ITALY
BENELUX
NORWAY
SWEDEN
Q: Are you interested in (or will again) collaborate with startups within the next 18 months?
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 36 • 38
UK
UK corporates least interested in Europe in
31%
of UK corporates not
interested in collaborations
future Open Innovation collaborations in the next 18 months –
highest in Europe
28%
UK corporates are the least enthusiastic in Europe on future startup
collaborations, according to the results of the Sopra Steria Open
Innovation Report 2023.
Proportion of UK coprorates
Despite this the popularity of Open Innovation across Europe, the
trend, UK reported the highest proportion of corporates that did not
finding responsibility for
plan to collaborate with startups in the coming 18 months (31%), and collaborations ill-defined in
also had the largest number of corporates that felt that responsibility their organisations
for collaboration projects was ill-defined within their organisation (28%).
Q: Has your organisation ever collaborated with a startup(s)? Q: How many years has your organisation collaborated with startups?
UK
GERMANY
SPAIN
FRANCE
ITALY
BENELUX
30.5%
NORWAY
SWEDEN
Q: Are you interested in (or will you again) collaborate with startups within the next 18 months? Companies answering “No”
This survey was conducted among 1,648 public and private sector corporates and startups in 10 European countries: United Kingdom, France, Italy,
Spain, Germany, Sweden, Norway, Belgium, the Netherlands and Luxembourg, the latter three countries being grouped under the name Benelux. 37 • 38