Josh Bersin Framework and Maturity Model

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B E R S I N & A S S O C I AT E S

Human Resources B E R S I N & A S S O C I AT E S

Frameworks and Maturity Models


Leadership Development

Learning & Development

Talent Acquisition

Talent Management

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For member support or inquiries: Bersin & Associates’ Frameworks and Maturity Models
• Email us at [email protected]
Our Models and Frameworks form the foundation of our research. They are designed to create a shared language
• Call us at (585) 671-8823 around the individual areas of HR, Talent and Learning. These tools:

• Enable companies to build strategies;


www.bersin.com • Provide a roadmap for becoming a best practice organization;

• Serve as tools to explain maturity and organizational concepts to others; and

• Promote measurement and benchmarking.

F R A M E WO R KS
Our Frameworks are a visual, easy-to-read depiction of the relationships and integration points of all processes in a
functional area of HR, Talent or Learning, while highlighting the most important elements, practices, and approaches
to consider.

Use these Frameworks to look at your processes, systems, and resources – and make adjustments to help your HR
department build a high impact organization.

M AT U R I T Y M O D E LS
Our Maturity Models are unique to Bersin & Associates and are designed to create an understanding of an
organization’s level of maturity and the impact that moving up in maturity level can have on the business.

Use these Maturity Models to benchmark your organization’s level of sophistication in given areas and to identify the
best practices that are most critical to improving your business outcomes.
B E R S I N & A S S O C I AT E S
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B E R S I N & A S S O C I AT E S

For member support or inquiries: The Bersin & Associates Membership Program
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This document is part of the Bersin & Associates Research Library. Our research is provided exclusively to organizational
• Call us at (585) 671-8823 members of the Bersin & Associates Research Program. Member organizations have access to the largest library of
learning and talent management related research available. In addition, members also receive a variety of products and
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• Research – Access to an extensive selection of research reports, such as methodologies, process models and
frameworks, and comprehensive industry studies and case studies;

• Benchmarking – These services cover a wide spectrum of HR and L&D metrics, customized by industry and company
size;

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selection, program design, program implementation, change management and measurement;

• Analyst Support – Via telephone or email, our advisory services are supported by expert industry analysts who
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• Member Roundtables® – A place where you can connect with other peers and industry leaders to discuss and learn
about the latest industry trends and best practices; and,

• IMPACT® Conference: The Business Of Talent – Attendance at special sessions of our annual, best-practices IMPACT®
conference.

• Workshops – Bersin & Associates analysts and advisors conduct onsite workshops on a wide range of topics to
educate, inform and inspire HR and L&D professionals and leaders. For more information about our membership
program, please visit us at www.bersin.com/membership.
B E R S I N & A S S O C I AT E S

For member support or inquiries: About Us


• Email us at [email protected]
Bersin & Associates is the only research and advisory consulting firm focused solely on WhatWorks® research in
• Call us at (585) 671-8823 learning and talent management. Serving HR, talent, and learning organizations for Fortune 1000 organizations
globally, Bersin & Associates provides actionable, research-based services to help members improve operational
effectiveness and business impact.
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Bersin & Associates research members have the insight and intelligence make fast, effective decisions that align their
organizations with business goals. Our comprehensive service features best practices, case studies, benchmarks and
in-depth market analyses, as well as advisory services and strategic consulting to assist in implementing our research.

More than 3,500 organizations in a wide range of industries depend on Bersin & Associates research and services.

Bersin & Associates can be reached at http://www.bersin.com or at (510) 251-4400.

About This Research


Copyright © 2011 Bersin & Associates. All rights reserved. WhatWorks® and related names such as Rapid e-Learning:
WhatWorks® and The High-Impact Learning Organization® are registered trademarks of Bersin & Associates. No
materials from this study can be duplicated, copied, republished, or reused without written permission from Bersin
& Associates. The information and forecasts contained in this report reflect the research and studied opinions of
Bersin & Associates analysts.

©2011 BERSIN & ASSOCIATES. ALL RIGHTS RESERVED.

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