Contact

Tel:(M)09687235077,
E-mail :
Samik Kaushikbhai Dave [email protected]
Date of birth: 20 June 1984

Address
Narayan Park , Nr.Bhoomi Party Plot , B/H Parikh Flat, Anand-388001

Summary
Objective I am seeking a position within the Information Technology department.
To hone my existing skills and overall knowledge, in the best possible way in the work
field making synchronization of technical knowledge and performance ability and
achieve both personal and organizational goals.

Key Skills

 Asset Management
 Networking Crimping & Windows Server  Virtualization Management
 Software & Hardware Troubleshooting  Audio/Video Conference System
 Vendor Management,
 CCTV Camera, ,Hyper-v,
 Management Onsite and remote support
VMWARE,Google Cloud Platform
 Call log management
 VoIP Support Solutions compute Engine,VPC,BigQuery
 System performance  Microsoft Office365 Console
 Firewall Management

PROFESSOINAL CERTIFICTION
 RHCE 5 Participated Certificate.
 Microsoft Certificate Professional (MCP).
 Asp Dot net & PHP Training completed.
 AWS Certificate

Education
QUALIFICATION SCHOOL UNIVERSITY/ YEAR SCORE
/COLLEGE BOARD
MSC.IT (Master Anand Sikkim June -2013 55%
of Science Commerce Manipal
Computer & College University
Information Computer
Technology Center
(Distance
Education)
B.com (Bachelor Anand Sardar Patel April -2004 52 %
of Commerce) Commerce University
College
Diploma Mica Institute Mica Institute April-2004 69%
Computer
Hardware &
Networking
H.S.C D.N High G.S.E. B March-2001 69.50%
School
S.S.C D.N High G.S.E. B March-1999 63.43%
School
Work Experience
Gujarat Technological University (Armed Management Services)
JOB ROLE: Lab Assistant & Network Admin
From: July-2022 to Till
 Install Network Printer and Wireless devices.
 Oversee the daily performance of computer systems.
 Answer user inquiries regarding computer software or hardware operation to resolve problems.
 Refer major hardware or software problems or defective products to vendors or technicians for
service.
 Be acquainted with the available help resources and stay updated with campus technology
changes and problems.
 Installed new releases of the operating systems updates and patches.
 Responsible for the recruitments of new employees.

Techno Electromech Pvt Ltd

JOB ROLE: Sr.System Engineer
From: Jan-2022 to June-2022 (Cost Cutting & Management Change, so relive
50 employee)
 Install Network Printer and Wireless devices.
 Managing of all the office IT records as Hard copy/Soft copy.
 Telephonic support to remote location Users/Engineers.
 Troubleshoot problems reported by users.
 Troubleshooting software including Microsoft Office Suits 2007/2010, Active Directory, Windows
7,8.10,Windows server 2008,2012r2, Mac OS
 Support and maintained LAN/WAN and related equipment.
 Diagnosed and resolved all network related issues.

Dave Spring & Eng. Co

JOB ROLE: System Engineer
From: Jan-2020 to Dec2021 (project End)
 Install Network Printer and Wireless devices.
 Telephonic support to remote location Users/Engineers.
 Troubleshoot problems reported by users.
 Troubleshooting software including Microsoft Office Suits 2007/2010,
 Support and maintained LAN/WAN and related equipment.
 Evaluated, recommended and installed computers, network hardware, and peripheral equipment.

Skaps Industries India Pvt Ltd

JOB ROLE:Jr. Executive-IT Analyst
From: May-2019 to Dec 2019 (Project End)
 Maintain integrity of the network, server deployment, and security.
 Troubleshoot problems reported by users.
 Create a backup and recovery policy.
 Other OS MAC, Linux, Win 10, Win-7, Win-8 or Other Software / Apps.
 IBM DB2 Database Management, & SQL Query, IBM I –Net Design Software install & Updated.
 Networking and crimping.
Odysseus Solutions Pvt Ltd
[is a Miami U.S based Travel Technology Company providing the most comprehensive and
innovative online booking solutions.]
JOB ROLE:Jr. System Administrator
From: Sept-2016 to April-2019
 Microsoft Outlook, Outlook Express configuration, backup,
 Maintain the assets of pc's and laptops
 Installation & Configuration of Network printers & Scanner and its basic level of
troubleshooting.Manage all the inventory of PCs
 Creation and management of Domain and user accounts as well as assign access rights and
permission to use the internet facility
 Managing & Monitoring Network & Coordinate with Vendor
 Provided the Remote support Net meeting using the following software Team viewer, VNC Server,
Any desk Remote Software
 Installation of Antivirus, Patches & Updates from Backend side & frontend both
 Experience in installation of Windows, configuration, Technical troubleshooting Support of server
Hardware, operating systems, Microsoft application software and Peripherals, Windows 2000,
2003, 2008,2012 R2, Linux, MAC , Windows XP & Windows 95,98,7,8,10.
 Working knowledge with firewall devices Fortigate, Sophos.
 Management and Configuration of Active Directory, Print Server, DNS Server, DHCP Server,
VPN server,VM ware, Hyper-V, SQL Server, IIS & WSUS server.

(After Relieving this job, I have started my own business of hardware &Networking in
Anand, Nadiad, Baroda and the surrounding area of dist. Anand.) [May- 2014 to Aug-
2016]
HCL Services Ltd(November 2013 to April 2014) (Project End)
Job Role : Associate Engineer
Sun Pharma Ltd – Baroda
 Supporting 1200+ Employee (SUN PHARMA ADVANCE RECHERCH CENTRE LTD-SPARC -
BARODA) related to several things such as new Desktop, Laptop installation and Configuration
with Window XP / 7, Linux, re-image, Setup Networking, Installation, configure Application like
Firefox, Lotus Note, Thunderbird, Outlook etc. Of their present computer.
 My profile includes working for computer, Laptop set up, Setup Network requests (LAN), Wi-Fi,
 Knowledge of remote desktop connections, peer to peer file sharing and other applications
associated with remote IT assistance
 Ability to handle different clie3nts and different systems simultaneously.
 Resolve the functional and technical errors, provide update patches to the clients on P2P
application, establish remote desktop connection to install and update business Application.
 Identified the root cause of repetitive technical errors and resolved all errors effectively.
Team computer Pvt Ltd(July 2012 to October 2013)
Pc Solution Pvt Ltd(FEB 2011 to June 2012) (project End ) [Transfer to Team
Computers]
Job Role : Technical Support Engineer
Air Liquide India Holding Pvt Ltd - Baroda (West Zone)
 Outlook Mail Configure & troubleshooting.
 Problem related to disk quota & compacting Disk Quota
 Maintain connection document
 Dealing with Remote Installation Sever (RIS)
 Managing EPBX – Providing solution Internal & External lines services
 Providing Support to Notebooks and Network related problems.
 Install Network Printer and Wireless devices.
 Managing of all the office IT records as Hard copy/Soft copy.
 Telephonic support to remote location Users/Engineers.
 Maintained and supported approximately 100 desktops running Windows/XP/7.
 Responsible for creating and maintaining user accounts, troubleshooting hardware
and software issues, and supporting end users.
WIPRO INFOTECH(Oct 2008 to Jan 2011)
Franchise: DEV INFORMATION TECHNOLOGY PVT LTD.
Job Role : Desktop L1 Support Engineer
 Installing Operating Systems and application software on Windows, deployment of servers,
network and monitoring of the same.
Implementing software rollouts and OS deployments/upgrades, etc.
 Provide VIP support to Senior Users (CEO, CFO, MD, Executive)
 User support of Pc/laptop, Network, Operating System, Software & Hardware, related Problems.
 Provided Outlook setup, Lotus, Portal, SAP & software support at client level.
 Look after the VC Connectivity, IP Phone.
 Installing and configure network printer, fax machine, Phones and other hardware devices.
 Providing training support to internal users and ensure satisfactory resolution of their queries.
 Maintaining updated documentation for current hardware and software configurations, and for
proposed future installations & modifications to the current environment.
 Looking Max New York Life Ajwa & Makarpura Branch Independently.
 To Maintain ADC Server & IBM Lotus Notes Mail server.
 Responsible for user’s ID in AD, Lotus mail & other application ID Creation, Transfer & Removal.
 Take Daily Basis Data & Mail backup on Tap Cartridge.
 Provide My Flow, My Money, CSMS & Cafe Hr. application support and troubleshooting.
 Provide Technical support for Live Web cast.
 Lotus Mail id configuration, Replication and archival activities
CMS COMPUTER LTD(FEB 2007 to Sept 2008)
Job Role: Customer Support Engineer
The New India Assurance Co. Ltd – Surat (18 Branch)
 Installation, configuration & troubleshooting of Operating Systems like Windows
98/2000/XP/NT/2003.
 Linux (Installation, Configuration, Networking, Services.
 Troubleshooting and Repairs of Printers like DMP, Desk Jet and LaserJet.
 Maintaining LAN connectivity.
 Supporting Network related problems.
 Telephonic support to remote location Users/Engineers.
 Supporting HP, Compaq, Acer, Wipro and HCL Server related Problems.
 Installation Assembling, Disassembling, Hardware Implementation.
 Software updates and Anti-virus updates.
 Desktop related & Internet troubleshooting.

Declaration

I hereby affirm that the information furnished above is accurate and true to the best of my knowledge.

Samik Dave