Why Choose Six Sigma

Methodology for Project

Management
Reading time: about 10 min

Posted by: Lucid Content Team

What is Six Sigma?

Six Sigma is a business methodology that aims to improve processes,

reduce waste and errors, and increase customer satisfaction throughout an
organization. Driven by data and statistical analysis, Six Sigma provides a
way to minimize mistakes and maximize value in any business process, from
manufacturing to management.

There are lots of different ways to improve your processes, and

you’ve likely heard of Six Sigma methodology as one possibility,
particularly for large manufacturing businesses, like GE and
Motorola, looking to reduce defects and improve the quality of their
products. But Six Sigma is more than just quality improvement for
manufacturing––it’s also a project management methodology.
Regardless of the industry, companies need to develop efficient
processes to complete projects and stay relevant. As a project
manager, you might feel like your goals don’t fit within a Six Sigma
framework. However, you and your team stand to benefit from the
boost in efficiency a Six Sigma mindset can create. Read on to find
out how.

What is Six Sigma methodology?

In case your business school notes on Six Sigma have
(understandably) blurred over the years, Six Sigma is a methodology
used to find and address the weak points in a process that hinder
efficiency or that result in more errors than is ideal.
Six Sigma specifically refers to the goal of reducing the number of
manufacturing defects to less than 3.4 per 1 million units.

Over the years, however, Six Sigma’s usefulness has expanded far
beyond the world of manufacturing to help a diverse assortment of
companies like Amazon, Xerox, and Bank of America save money by
improving efficiency.

By visualizing how your product or service goes from its initial

conception to your customer's hands, you can start identifying ways
to increase efficiency and quality, which is what the Six Sigma
methodology is all about.

When to use this project management

methodology
First, it's important to see if Six Sigma methodology is a good fit for
your project. Bernardo Tirado, a Six Sigma expert, starts by asking
himself a few key questions:
 "What is the objective of this project? Is it to introduce new
technology? Is it going to result in changing a job more than 50%?
Is this project going to lead to efficiency gains? I found Six Sigma to
be most effective on operations initiatives. In part, operations have
processes that could be complemented with newer technology or
repeatable processes that could be centralized elsewhere, allowing
the current employees room to do advanced type of activities."

In addition to this operational focus, here’s a few more

considerations for when to use Six Sigma:

 To eliminate waste, whether that’s wasted time, materials, or other

resources
 To reduce defects or variations in your product or service
 To define what’s causing problems
 To use data more effectively to increase efficiency and
productivity
 To increase customer and employee satisfaction
 To design a new process or redesign an ineffective one
 Still looking for the right project management methodology?

Check out our ultimate guide to project management methodologies flowchart.

Go now

Benefits of the Six Sigma methodology

Nobody likes change, but if you decide to go with Six Sigma for
project management, you’ll find that it touches every area of your
business––and in the best of ways.

 Informed decision-making: Six Sigma methodology rests on a

bedrock of statistics. Without accurate measurements and data on
what’s actually going on in your processes, you’re operating on
gut feeling and assumptions. Data empowers you to make
objective decisions and find the best solution or idea. Six Sigma
aims to back your performance or production initiatives with
quantitative data and be better equipped to meet them.
 Increase communication and collaboration in your team: Six
Sigma is meant to be an organization-wide effort, encouraging
everyone to see problems as opportunities and truth as the most
important goal. As a result, employees won’t feel afraid to voice
concerns and will see other teams and departments as partners in
improvement rather than competitors in performance.
 Improved quality and customer satisfaction: As we’ve mentioned
before, Six Sigma is all about reducing defects and variations in
customer experience. It doesn’t matter if it’s for something made
in a factory, like a box of cookies, or something more intangible,
like a web app. Once you begin measuring and quantifying your
processes, you’ll be able to make the changes necessary to
improve the experience for your customers.
 Reduced costs: Poor quality and inefficiencies in process cause a
lot more expenses than we think––missed deadlines, lost
customer loyalty, design changes, managerial changes,
engineering changes, and so on. Whether due to poor planning or
 to fix mistakes as they occur, they add up. Six Sigma takes a
ruthless approach to cutting those out with structured teams of
experts, a rigorous review of processes, and a strict adherence to
data.
 Better productivity and time management: With better team
structure, project planning, data collection and analysis, and
business strategy, your entire organization will be more efficient.
And if you aren’t spending time fixing problems that should have
been avoided or mitigated, then you can spend more time on the
things that matter.

Six Sigma certification

While anyone can apply Six Sigma principles, Six Sigma certification
guarantees that you have a certain set of skills and that you have a
standard level of knowledge about Six Sigma methodology. You can
get your Six Sigma certification online or through a business school.

The advantages of Six Sigma certification to a company include

compliance, improved performance, and reducing errors and waste,
of course. For employees, it might mean a higher salary, more job
opportunities, improved leadership skills, and a portable set of
competences that can easily transfer from job to job.

Depending on your previous education (e.g., if you already have a

business degree), your expertise, or your employer’s requirements,
though, you might choose not to get certified since it can be
expensive.

Six Sigma belts

The different levels of Six Sigma certifications are organized by belt

color, like in karate, to show the varying levels of expertise and
training that a Six Sigma practitioner may have received.
 Here are the different Six Sigma certification levels:

 Champion: Though not technically a belt, champions are an

important part of the Six Sigma deployment strategy. They act as
the Six Sigma team guide, aligning projects with organizational
goals, keeping the team focused, and removing roadblocks.
 Master Black Belt: The in-house authorities and teachers for Six
Sigma, they train lower-level belts. They also manage Six Sigma
program strategy.
 Black Belt: The most highly trained experts in Six Sigma, they lead,
mentor, and coach Six Sigma teams.
 Green Belt: Trained to solve most process problems, they assist
Black Belt projects by collecting and analyzing data. They
sometimes lead less complex projects themselves.
 Yellow Belt: Trained in basic Six Sigma methodology, they
participate in Green and Black Belt projects as team members.
 White Belt: With only an introductory overview of Six Sigma
concepts, they are the recruiting base for future Yellow and Green
belts. They assist in simple tasks for Six Sigma projects.

Six Sigma relies on strong leadership to push a project forward.

Additionally, every single person in the organization must be
committed to and understand the effort, especially top-tier
management.

As project manager, you can decide whether this kind of structure

would make sense within your organization and for your project’s
goals.

Six Sigma methodologies

Once you have chosen Six Sigma as the best approach for your
project, there are two main sub-methodologies that diverge slightly
 to allow businesses to tailor the Six Sigma approach to their project
and industry. They share the same ultimate goal of improving
processes, but each offers a more specialized approach.

DMAIC

DMAIC works best for an existing business process, for example,

when looking to improve the manufacturing or production aspect
of a business.

 Define: Identify the need.

 Measure: Assess the current process and its effectiveness.
 Analyze: Use data to evaluate current processes to find where the
defects occur or where the areas of improvement are.
 Improve: Make changes and improve the process so it helps you
meet your goals.
 Control: Design a system to keep the improved process in place,
anticipating potential future roadblocks.

DMADV

DMADV works best for planning a process that doesn’t yet exist, for
example, when creating a new product or improving customer
relations.

 Define: Establish the client’s or customer’s need.

 Measure: Use data to assess customer needs, response to a
product or service, and the product or service’s capabilities.
 Analyze: Review data and use that information to create new goals
or designs to meet customer or client needs.
 Design: Create a product, service, or process that will better
address customer needs based on findings.
 Verify: Test the design and either deliver it to the client or put a
plan in place to monitor its success and efficacy at addressing
customer needs.

Find out how DMAIC can help you manage your project more effectively.

Learn more

Applying Six Sigma to project

management
As a project manager, you likely have your own way of setting up a
project and seeing it through its various stages, and you might not
be willing to fix something that isn’t broken. Even if you borrow or
adapt just some of the elements from the methodology, Six Sigma’s
rigorous approach can improve your chances of success.

 Structure your team for success: One reason Six Sigma

methodology is so effective is that it places an emphasis on clear
organization from the start. Many projects fail not because of
poor goals or contributor errors but because of organizational
 issues that can be traced back to the project’s inception. While
you may not have a Black Belt leader or Green and Yellow Belt
team members, you can still apply the same concept of having
strong, experienced leadership and clearly defined team roles to
avoid conflict or lacking the proper skills to get the project
completed.
 Use DMAIC and DMADV as your project process: Project
management in itself is a process. The steps you take to ensure a
project’s success are all part of a larger process that could always
be improved. If you take the time to do a DMAIC-style assessment
of the way you and your team manage projects, you could
uncover weak spots and areas for improvement you weren’t aware
of before. Even if your plan deviates from DMAIC or DMADV,
you’ll benefit from Six Sigma’s emphasis on clearly defined steps
and its concrete, empirical approach.
 Measure and analyze to find gaps: Six Sigma methodology may
have roots in manufacturing, but don’t let that deter you from
using its approach to finding and reducing mistakes. If your team
is struggling to understand failures or unexpected results, don’t
make assumptions about what you think might be the cause.
Taking a Six Sigma-inspired, scientific approach will help you
comb through your process effectively to find any gaps.
 Rely on data for a more accurate picture: Even if your team has
already been successful at achieving its goals, Six Sigma’s
approachable steps could help you better use data to measure
your wins and areas for improvement.

By taking pieces of this proven methodology and adapting it to

your existing workflow, you’ll be better equipped to maintain
consistency, streamline your processes, and achieve success across
your projects.