2022 Resume Copy Copy 2

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Angela Martin

7468 Carleton loop


Brighton, Mi 48116
734-657-0249

In response to your ad for the unit custodian position at U of M dated


06/12/2022. I am enclosing my resume for your consideration.

I was particularly attracted to the unit custodian position because of my


interest in serving clients and because of my own personal interest in
helping others. The position also appealed to me because it offers the
opportunity for me to use my people skills and communication experience
to help improve the lives of people from all walks of life.

I have an excellent command of both communication procedures and


problem solving skills, as well as an understanding of hard work.
Additionally I am detail oriented and am eager to put my skills to use.

I believe I would be a good candidate for your position of unit custodian


and look forward to hearing from you soon.

Sincerely,

Angela Martin
Enclosure
Angela Martin
7468 Carleton loop
Brighton, MI 48116
[email protected]
7346570249

Objective

To become a customer service representative where I can use my people


and office skills while contributing to the corporations continuing growth
and success.

Work Experience

Cashier
Walgreens
8720 w grand river ave
Brighton, mi 48116
Dec, 12 2021 to Current
I operate the cashier, greet customers, process and package photos for
customer pickup, curbside grocery delivery, processing and documenting
incoming fed ex packages and outbound packages

Security Professional
Allied Security Services
Milford, MI
August 2018 to April 2021
I authorized gate access to GM employees, I check for proper vehicle
papers and vehicle type according to employees status, I also authorize gate
access to vendors, truck drivers, and contractors. I secure my area from
pedestrians, and enforce all safety procedures and precautions. I enforce all GM
policies and procedures onto GM employees in my area of operation.
Scanner/Packer
Takata
Howell, MI
May 2018 to June 2018
I scanned inflators for all the cars made in the United States at a very fast-
paced repackaging the good inflators and turning in the bad in inflators.
Dietary Aide
Medialodge
Howell, MI
June 2017 to May 2018
I helped prepare and served meals to the residents following they're
carefully prepared menu, and afterwards quickly broke down 9 caddies washing
dishes and doing proper clean up at a very fast pace.
customer service Data pack services corporation Howell, MI
May 2005 to September 2007
I answered inbound calls in a call center environment, and cared for
customers order of our products with timely delivery and care of their shipment,
posted accounts payables&receivables, promoted products, had the highest sales
report, resolved client issues to their satisfaction.

Assistant manager/customer care


Mason Medical supply corporation
Fowlerville, MI
September 2004 to March 2005
I assisted sick/disabled/diabetic customers acquire prompt delivery of
needed medical equipment through insurance companies, I did patient medical
billing, coding, filing, charting, and took care of walk ins, I operated the register, I
dusted and vacuumed the office, and I resolved issues at all ends to customers
satisfaction.

Extern/Receptionist
Star home health care
Southfield,mi
Oct 2003-Dec 2003
I answered inbound calls, greeted and assisted walk-ins, printed out daily
store reports, posted accounts payables & receivables, updated and maintained
customers medical records, store sales, filing, charting and shipping and handling.

customer service/cashier
Meijers
Westland, MI
April 2001 to April 2003
I greeted and educated customers on types of plants and landscaping
supplies, and showed enthusiasm and best supplies to buy when helping
customers, I made sales by promoting product, I restocked and cared for
plants as needed and operated the cash register.

Handler
federal express
Romulus, Mi
Jan 2000-Nov 2000
I Scanned and carefully packed packages weighing 5lb. to 50lb into airplane
cans as quickly as possible, scanned, labeled, documented and weighed airplane
cans.

Education

Ross Medical Education 2003


Medical assisting certificate
Office procedures/medical

Schoolcraft College 1991


general courses, criminal justice foundation

Franklin High School 1990 High School Diploma


General courses
Highlights of Qualifications

 Detail oriented, meticulous, and committed to providing outstanding


customer service.
 Possess a professional speaking voice and have excellent telephone
etiquette.
 Have the ability to remain calm and composed when faced with
stressful situations.
 Able to convey empathy and understanding to resolve any issues to
please the customer.
 Computer Literate and have good word processing skills.
 Possesses ability and compassion towards customer service and
outstanding salesmanship.
 Followed established procedures promoting customer care planning
centering on dignity and respect.
 Cared for client as outlined in their individualized treatment plan.
 Possess excellent communication, problem solving, and organization
skills and can easily relate well to customers from "all walks of life".
 Coordinated the availability and delivery of products from vendors to
ensure that they reached our customers in a timely manner.
 Reconciled medical CMS forms with doctors and insurance companies
to insure the billing was accurate.
 Posted Accounts Payables & Receivables and made bank deposits
• Possess a good working knowledge of Medical Office, Medical Billing,
coding, and Medical software programs.
 Possess a good working knowledge of medical terminology including:
Scheduling customers; filing; and charting.

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