Maintenance and Service Guide: HP 340 G7 Notebook PC HP 348 G7 Notebook PC

Maintenance and Service Guide
HP 340 G7 Notebook PC
IMPORTANT! This document is intended for HP authorized service
providers only.
© Copyright 2019 HP Development Company, Product notice Software terms
L.P.
This guide describes features that are common By installing, copying, downloading, or
AMD and Radeon are trademarks of Advanced to most models. Some features may not be otherwise using any software product
Micro Devices, Inc. Bluetooth is a trademark available on your computer. preinstalled on this computer, you agree to be
owned by its proprietor and used by HP Inc. bound by the terms of the HP End User License
under license. Intel, Core, Optane, and Not all features are available in all editions or Agreement (EULA). If you do not accept these
Thunderbolt are trademarks of Intel versions of Windows. Systems may require license terms, your sole remedy is to return the
Corporation or its subsidiaries in the U.S. upgraded and/or separately purchased entire unused product (hardware and software)
and/or other countries. SDHC, SDXC, and hardware, drivers, software or BIOS update to within 14 days for a full refund subject to the
microSD are trademarks or registered take full advantage of Windows functionality. refund policy of your seller.
trademarks of SD-3C LLC. Microsoft and Windows 10 is automatically updated, which is
Windows are either a registered trademarks or always enabled. ISP fees may apply and For any further information or to request a full
trademarks of Microsoft Corporation in the additional requirements may apply over time refund of the price of the computer, please
United States and/or other countries. Miracast for updates. Go to http://www.microsoft.com contact your seller.
is a registered trademark of Wi-Fi Alliance. for details.
The information contained herein is subject to To access the latest user guides, go to
change without notice. The only warranties for http://www.hp.com/support, and follow the
HP products and services are set forth in the instructions to find your product. Then select
express warranty statements accompanying User Guides.
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: November 2019
Document Part Number: L66142-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by applicable safety standards.
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5

Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Low blue light mode (select products only) ........................................................................................ 7
Keyboard area ........................................................................................................................................................ 8
Touchpad ............................................................................................................................................. 8
Touchpad settings ............................................................................................................. 8
Lights ................................................................................................................................................... 9
Button, vent, speakers, and fingerprint reader ................................................................................ 10
Special keys ....................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 15

Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 18
Miscellaneous parts ............................................................................................................................................. 19
4 Removal and replacement procedures preliminary requirements .................................................................... 21

Tools required ...................................................................................................................................................... 21
Service considerations ......................................................................................................................................... 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 21
Drive handling ................................................................................................................................... 22
Workstation guidelines ..................................................................................................................... 22
Electrostatic discharge information .................................................................................................................... 22
Generating static electricity .............................................................................................................. 23
Preventing electrostatic damage to equipment ............................................................................... 23
Personal grounding methods and equipment .................................................................................. 24
Grounding the work area ................................................................................................................... 24
Recommended materials and equipment ........................................................................................ 24
Packaging and transporting guidelines .............................................................................................................. 25
v
5 Removal and replacement procedures for authorized service provider parts .................................................... 27
Component replacement procedures .................................................................................................................. 27
Preparation for disassembly ............................................................................................................. 27
Computer feet ................................................................................................................................... 27
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 31
Hard drive .......................................................................................................................................... 32
WLAN module .................................................................................................................................... 34
Memory module ................................................................................................................................ 36
Solid-state drive ................................................................................................................................ 37
Speakers ............................................................................................................................................ 38
Fingerprint sensor ............................................................................................................................. 39
Power connector ............................................................................................................................... 40
Touchpad click board ......................................................................................................................... 41
Touchpad ........................................................................................................................................... 42
USB board .......................................................................................................................................... 43
Fan ..................................................................................................................................................... 44
System board .................................................................................................................................... 45
Heat sink assembly ........................................................................................................................... 48
Display assembly ............................................................................................................................... 51
Top cover/keyboard ........................................................................................................................... 58
6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 59

Using Computer Setup ......................................................................................................................................... 59
Starting Computer Setup .................................................................................................................. 59
Navigating and selecting in Computer Setup ................................................................................... 59
Restoring factory settings in Computer Setup ................................................................................. 59
Updating the BIOS ............................................................................................................................. 60
Determining the BIOS version ......................................................................................... 60
Downloading a BIOS update ........................................................................................... 60
Changing the boot order using the f9 prompt .................................................................................. 61
TPM BIOS settings (select products only) ........................................................................................................... 61
Using HP Sure Start (select products only) ......................................................................................................... 62
7 Backing up, restoring, and recovering ........................................................................................................... 63

Backing up information and creating recovery media ........................................................................................ 63
Using Windows tools ......................................................................................................................... 63
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 63
Restoring and recovery ........................................................................................................................................ 64
Restoring, resetting, and refreshing using Windows tools .............................................................. 64
vi
Recovering using HP Recovery media ............................................................................................... 64
Changing the computer boot order ................................................................................................... 64
Using HP Sure Recover (select products only) .................................................................................. 65
8 Using HP PC Hardware Diagnostics ................................................................................................................ 67

Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 67
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 67
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 68
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 68
Installing HP PC Hardware Diagnostics Windows ............................................................................. 68
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 68
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 69
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive .............................................. 69
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 69
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 70
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 70
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 70
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 70
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 70
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 70
9 Specifications .............................................................................................................................................. 73
Computer specifications ...................................................................................................................................... 73
35.6 cm (14.0 in) display specifications .............................................................................................................. 74
Hard drive specifications ..................................................................................................................................... 75
PCIe solid-state drive specifications ................................................................................................................... 76
SATA solid-state drive specifications .................................................................................................................. 77
10 Power cord set requirements ...................................................................................................................... 79

Requirements for all countries ............................................................................................................................ 79
Requirements for specific countries and regions ................................................................................................ 80
11 Statement of memory volatility .................................................................................................................. 83

Nonvolatile memory usage ................................................................................................................................. 85
Questions and answers ....................................................................................................................................... 88
Using HP Sure Start (select models only) ............................................................................................................ 89
vii
12 Recycling .................................................................................................................................................. 91
Index ............................................................................................................................................................. 93
viii
1 Product description
Category Description
Product Name HP 340 G7 Notebook PC
Processor 10th-generation Intel® Core™ processors
i7-10510U (1.8 GHz/4.9 GHz, quad core processor (8 MB L3 cache, 15 W; Intel UHD Graphics)
i5-10210U (1.6 GHz/4.2 GHz, quad core processor (6 MB L3 cache, 15 W; Intel UHD Graphics)
i3-10110U (2.1 GHz/4.1 GHz, dual core processor (4 MB L3 cache, 15 W; Intel UHD Graphics)
8th-generation Intel Core processors
i3-8130U (2.2 GHz/3.4 GHz, dual core processor, 4 MB L3 cache, 15 W; Intel UHD Graphics 620)
7th generation Intel Core processors
i3-7020U (2.3 GHz dual core processor, 3 MB L3 cache, 15 W; Intel HD Graphics 620)
Graphics Internal graphics
Intel UHD Graphics (10th generation Intel processors)
Intel UHD Graphics 620 (8th generation Intel processors)
Intel HD Graphics 620 (7th generation Intel processors)
Switchable discrete graphics
Supports HD decode, DX12, and HDMI
Supports MR graphics (requires Core i7/Core i5 processors, at least 8 GB system memory, > 10 GB free hard
drive space, Windows® Display Driver Model 2.2, HDMI 1.4 display)
AMD® Radeon™ 530 with 2 GB of dedicated video memory
Panel 35.6 cm (14.0 in), WLED, antiglare, eDP, 45% CG, slim-flat (3.0 mm), 16:9 ultrawide aspect ratio, narrow
bezel, nontouch
High definition (HD) (1366 × 768), SVA, 220 nits, 1 or 2 WLAN antennas
Full high-definition (FHD) (1920 × 1080), UWVA, 250 nits, 1 or 2 WLAN antennas
Memory Two memory module slots
Memory is customer accessible/nonupgradeable
DDR4-2666 (10th generation processors)
DDR4-2666 downgrade to DDR4-2133 (7th and 8th generation processors)
Supports up to 32 GB of system RAM in the following configurations:
● 32 GB (16 GB × 2) (dual channel)
● 16 GB (16 GB × 1)
● 8 GB (8 GB × 1)
1
● 4 GB (4 GB × 1)
Primary storage Hard drive, SATA, 7 mm, 2.5 in (not required if M.2 drive selected)
1 TB, 5400 rpm
500 GB, 7200 rpm
M.2 2280 solid-state drive (NGFF) (supports DriveLock)
512 GB, PCIe, NVMe, value
256 GB, PCIe, NVMe, TLC
256 GB, PCIe, NVMe, value
128 GB, SATA, TLC
Cache memory Intel Optane™ 16 GB memory cache (not available in models with M.2 solid-state drive (SSD) primary storage)
Camera HP TrueVision HD Camera – indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR (select models only)
720p by 30 frames per second
Dual array microphone
Audio Stereo speakers (2)
RJ-45 (network) jack Realtek RTL8111HSH-CG Gigabit Ethernet controller
S3/S4/S5 wake on LAN (both AC power and battery modes)
BIOS Support RTXMAC for MAPT via in band
The following support S3 wake on LAN (via out of band): HP USB-C Dock G5, HP USB-C/A Universal Dock G2,
HP USB-C Universal Dock, HP USB-C Dock G4, HP Thunderbolt Dock 120 W G2, and HP USB-C Mini Dock.
The following support S0/S3/S4/S5 HBMA (via out of band): HP USB-C Dock G5, HP USB-C/A Universal Dock
G2, HP USB-C Universal Dock, HP USB-C Dock G4, HP Thunderbolt Dock 120 W G2, and HP USB-C Mini Dock.
Wireless networking Wireless Personal Area Network (PAN) Bluetooth®
Bluetooth support using combo card
Wireless Local Area Network (WLAN) (select products only)
Compatible with Wi-Fi CERTIFIED Miracast™ devices
HP Connection Optimizer with data analytics
Support for HP LAN-Wireless Protection (WLAN/LAN/WWAN switching)
Support for WoWLAN S3
Integrated wireless options with dual antennas (M.2 2230 socket MIPI/BRI)
Intel® Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (non-vPro, supporting gigabit file transfer speeds)
Intel Wi-Fi 6 AX201, 802.11ax 2 × 2 + Bluetooth 5 (non-vPro, supporting gigabit file transfer speeds)
Integrated wireless options with dual antennas (M.2 2230 socket MIPI/USB)
Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0
Integrated wireless options with single antennas (M.2 2230 socket MIPI/USB)
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2
2 Chapter 1 Product description

Media card reader Supports microSD™/SDHC™/SDXC™
Push-pull insertion/removal
Internal card One M.2 slot for solid-state drive/Optane memory module
expansion
One M.2 slot for WLAN
Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video (autoadjust
panel resolution to fit embedded panel and external monitor connected)
HDMI v1.4 supporting: up to 1920 × 1080 @ 60 Hz
USB Type-C 3.1 Gen 1 port (data transfer only; left side)
(2) USB Type-A 3.1 Gen 1 ports (right side)
RJ-45 (network)
Audio-out (headphone)/Audio-in (microphone) combo jack
AC Smart Pin adapter plug
Keyboard/pointing Keyboard
devices
Full-size, spill-resistant, island-style keyboard
No numeric keypad
Touchpad
Multitouch gestures enabled
Taps enabled by default
Power requirements Battery
3 cell, 41 Whr, prismatic/polymer, long-life
Supports battery fast charge, 90 min/90% charge (with 65 W AC adapter in S3/S4/S5) or 45 min/50% charge
AC adapter, standard barrel
65 W Smart (models with discrete graphics)
65 W Smart, EM (only for Asia, People’s Republic of China, and India)
45 W Smart (models with UMA graphics)
Power cord (C5)
3-wire plug (with ground pin), 1.8 m (5.9 ft)
3-wire plug (with ground pin), 1.0 m (3.3 ft)
Security Mini security slot
Fingerprint sensor (select products only)
Supports firmware-based Trusted Platform Module (fTPM) 2.0
Operating system FreeDOS 3.0
Windows 10 Home 64
Windows 10 Home 64 Advanced
Windows 10 Home 64 Advanced Single Language
3
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-end Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Pro 64
Windows 10 Pro 64 Chinese Market
Windows 10 Pro 64 StF MSNA Plus
Windows 10 Pro 64 StF MSNA Standard
Windows 10 Pro 64 StF MSNA Stragetic
Restore media
SSRD (System Recovery Disc)
Web-only support
Windows 10 Enterprise
Tested and documented
Windows 10 Enterprise 64 LTSC 1809
Serviceability User replaceable part
AC adapter
4 Chapter 1 Product description

2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Table 2-1 Right-side components and their descriptions

Component Description
(1) Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones, earbuds, a
(microphone) combo jack headset, or a television audio cable. Also connects an optional headset
microphone. This jack does not support optional standalone
microphones.
WARNING! To reduce the risk of personal injury, adjust the volume

before putting on headphones, earbuds, or a headset. For additional
safety information, see the Regulatory, Safety, and Environmental
Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then

select HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers

are disabled.
(2) USB SuperSpeed port with HP Sleep and Connects a USB device, provides high-speed data transfer, and even
Charge when the computer is off, charges most products such as a cell phone,
camera, activity tracker, or smartwatch.
(3) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
(4) HDMI port Connects an optional video or audio device, such as a high-definition
television, any compatible digital or audio component, or a high-speed
High-Definition Multimedia Interface (HDMI) device.
(5) RJ-45 (network) jack/status lights Connects a network cable.
● White: The network is connected.
● Amber: Activity is occurring on the network.
(6) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully
charged.
Right side 5
Table 2-1 Right-side components and their descriptions (continued)
● Blinking white: The AC adapter is disconnected and the battery has

reached a low battery level.
● Amber: The AC adapter is connected and the battery is charging.
● Off: The battery is not charging.
(7) Power connector Connects an AC adapter.
Left side
Table 2-2 Left-side components and their descriptions

(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may

not prevent the computer from being mishandled or stolen.
(2) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
(3) USB Type-C port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides data transfer.
NOTE: Cables, adapters, or both (purchased separately) may be

required.
(4) Memory card reader Reads optional memory cards that enable you to store, manage, share,
or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on
the card until it is firmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory card
reader.
(5) Drive light (select products only) ● Blinking white: The hard drive is being accessed.
(6) Power light ● On: The computer is on.
6 Chapter 2 Getting to know your computer

Table 2-2 Left-side components and their descriptions (continued)
● Blinking: (select products only): The computer is in the Sleep state,

a power-saving state. The computer shuts off power to the display
and other unnecessary components.
● Off: Depending on your computer model, the computer is off, in

Hibernation, or in Sleep. Hibernation is the power-saving state
that uses the least amount of power.
Display
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and
safety. Also, blue light mode automatically adjusts blue light emissions when you are using the computer at
night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
Table 2-3 Display components and their descriptions

(1) WLAN antennas* (select products only) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones Record sound.
Display 7
Table 2-3 Display components and their descriptions (continued)
(3) Camera light (select products only) On: The camera is in use.
(4) Camera (select products only) Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of a
password logon.
NOTE: Camera functions vary depending on the camera hardware and

software installed on your product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
Keyboard area
Touchpad
Touchpad settings
To adjust touchpad settings and gestures, or to turn off the touchpad:
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Choose a setting.
To turn on the touchpad:
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Using an external mouse, click the touchpad button.

– or –
▲ Press the tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to
select the button.

Table 2-4 Touchpad components and their descriptions
(1) Touchpad zone Reads your finger gestures to move the pointer or activate items on
the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
Lights
Keyboard area 9
Table 2-5 Lights and their descriptions
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.
(2) Mute light ● On: Computer sound is off.
● Off: Computer sound is on.
Button, vent, speakers, and fingerprint reader
Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover
below the keyboard.
IMPORTANT: To verify that your computer supports fingerprint reader sign-in, type Sign-in options in
the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option,
then your computer does not include a fingerprint reader.
Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions
(1) Power button ● When the computer is off, press the button to turn on the
computer.
● When the computer is on, press the button briefly to initiate Sleep.
● When the computer is in the Sleep state, press the button briefly
to exit Sleep (select products only).
● When the computer is in Hibernation, press the button briefly to

exit Hibernation.
IMPORTANT: Pressing and holding down the power button results in

the loss of unsaved information.

Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions (continued)
If the computer has stopped responding and shutdown procedures are

ineffective, press and hold the power button down for at least 5
seconds to turn off the computer.
To learn more about your power settings, see your power options:
▲ Right-click the Power icon , and then select Power
Options.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.
(3) Speakers (2) Produce sound.
(4) Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon.
▲ Swipe down across the fingerprint reader.
IMPORTANT: To prevent fingerprint logon issues, make sure

when you register your fingerprint that all sides of your finger are
registered by the fingerprint reader.
Special keys
Table 2-7 Special keys and their descriptions

(1) esc key Displays system information when pressed in combination with the fn
key.
(2) fn key Executes specific functions when pressed in combination with another
key.
(3) Windows key Opens the Start menu.
Keyboard area 11
Table 2-7 Special keys and their descriptions (continued)
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions.
Bottom
Table 2-8 Bottom component and its description
Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan
to cycle on and off during routine operation.

Labels
The labels affixed to the computer provide information you might need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Table 2-9 Service label components
Component
(1) HP product name
(2) Product ID
(3) Serial number
(4) Warranty period
● Regulatory label(s)—Provide(s) regulatory information about the computer.

● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 13
3 Illustrated parts catalog
Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 15

Table 3-1 Computer major components and their descriptions
Item Component Spare part number
(1) Display assembly
NOTE: Display spare parts are available only at the subcomponent level. For display assembly spare part information,
see Display assembly subcomponents on page 18.
(2) Hinge cover
Stone silver L58454-001
Pike silver L58455-001
(3) Top cover/keyboard (includes touchpad and touchpad top protective tape; does not include
touchpad board or touchpad click board)
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 58.
Pike silver L81308-xx1
Stone silver L81309-xx1
(4) Touchpad board cable L23184-001
(5) Touchpad click board L24486-001
NOTE: The touchpad click board cable is available as spare part number L24485-001.
(6) Fingerprint sensor
NOTE: The fingerprint sensor bracket is available as spare part number L84322-001.
The fingerprint sensor cable is available as spare part number L81412-001.
(7) Power connector L23188-001
(8) Hard drive (does not include bracket)
1 TB, 5400 rpm, 7 mm L30422-005
500 GB, 7200 rpm, 7 mm 703267-005
(9) Hard drive cable L23187-001
(10) Hard drive bracket L24490-001
(11) Battery, 3 cell, 41 Wh, prismatic/polymer L11119-855
(12) USB board L81415-001
USB board cable (not illustrated) L81411-001
(13) Solid-state drive
512 GB, PCIe L25984-001
256 GB, PCIe L25983-001
256 GB, SATA-3, TLC L56986-001
128 GB, SATA-3, TLC L25981-001
Optane memory module (16 GB) L34406-001
(14) Speakers L24489-001
16 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions (continued)
(15) System board hook L23206-001
L88007-001
(16) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: non-Windows operating system
xxxxxx-601: Windows operating system
For use in models with discrete graphics:
● Intel Core i7-10510U processor and 2 GB of dedicated video memory L81423-xxx
For use in models with UMA graphics:
● Intel Core i7-10510U processor L81428-xxx
(17) WLAN module
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter L17365-005
Intel Wi-Fi 6 AX201, 802.11ax 2 × 2 + Bluetooth 5 L57250-005
Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 L22634-005
Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 Combo Adapter L44796-005
(18) Memory module
4 GB L10598-855
8 GB 937236-855
16 GB 937438-855
(19) Fan L23189-001
(20) Heat sink assembly, discrete (includes replacement thermal materials) L23192-001
(21) Heat sink assembly, UMA (includes replacement thermal materials) L23191-001
(22) Rubber Feet (includes front and rear feet)
Natural silver L24482-001
(23) Bottom cover
Computer major components 17

Table 3-1 Computer major components and their descriptions (continued)
Display assembly subcomponents
Table 3-2 Display components and their descriptions

(1) Hinge cover

Table 3-2 Display components and their descriptions (continued)
(2) Display bezel
For use in models with a webcam L56981-001
For use in models without a webcam L56980-001
(3) Raw display panel (includes display panel stretchable adhesive tape)
FHD, UWVA L56982-001
HD, SVA L56983-001
(4) Hinges (left and right; includes display panel stretchable adhesive tape) L24470-001
(5) Webcam/microphone module L56987-001
Microphone module L56984-001
(6) Display cable
HD display L24492-001
FHD display L24493-001
(7) Antennas (includes display panel stretchable adhesive tape)
Dual L24640-001
Single L29012-001
(8) Display enclosure
Miscellaneous parts
Table 3-3 Miscellaneous parts and their descriptions
Component Spare part number
Display panel stretchable adhesive tape L24491-001
Processor insulation tape L69213-001
Fingerprint sensor insert, pike silver (for use in models without a fingerprint sensor) L81416-001
Fingerprint sensor insert, stone silver (for use in models without a fingerprint sensor) L81417-001
HP Smart AC adapter
45 W, RC 4.5 mm, NPFC, nonslim 741727-001
65 W, NPFC, S-3P 4.5 mm 710412-001
65 W, NPFC, RC 4.5 mm, EM 913691-850
Power cord (3 pin, black, 1.0 m [3.3 ft]) for use in:
For use in Europe L19361-001
For use in India L19363-001
Miscellaneous parts 19
Table 3-3 Miscellaneous parts and their descriptions (continued)
Component Spare part number
For use in North America L19367-001
For use in the People’s Republic of China L19368-001
For use in Thailand L19371-001
For use in Taiwan L19372-001
For use in the United Kingdom L19373-001
Power cord (3 pin, black, 1.8 m [5.9 ft]) for use in:
For use in the United Kingdom and Singapore L19373-002
Screw Kit L81418-001

4 Removal and replacement procedures
preliminary requirements
Tools required
You need the following tools to complete the removal and replacement procedures:
● Nonconductive, nonmarking pry tool
● Magnetic Phillips P1 screwdriver
● Tweezers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
IMPORTANT: Using excessive force during disassembly and reassembly can damage plastic parts.
Cables and connectors

IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear
easily.
Tools required 21
Drive handling
IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is
off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing an optical drive, be sure that a disc is not in the drive and be sure that the optical drive tray is
closed.
Handle drives on surfaces covered with at least 2.54 cm (1 inch) of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive or an optical drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
● Use conductive field service tools, such as cutters, screw drivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and polystyrene foam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
Electrostatic discharge information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive
devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device
exposed to electrostatic discharge (ESD) might not appear to be affected at all and can work perfectly
throughout a normal cycle. The device might function normally for a while, but it has been degraded in the
internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt silicon junctions.
22 Chapter 4 Removal and replacement procedures preliminary requirements

IMPORTANT: To prevent damage to the device when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
Generating static electricity

Note the following:
● Different activities generate different amounts of static electricity.
● Static electricity increases as humidity decreases.
Table 4-1 Static electricity occurrence based on activity and humidity
Relative humidity
Event 55% 40% 10%
Walking across carpet 7,500 V 15,000 V 35,000 V
Walking across vinyl floor 3,000 V 5,000 V 12,000 V
Motions of bench worker 400 V 800 V 6,000 V
Removing DIPs (dual in-line packages) from plastic tube 400 V 700 V 2,000 V
Removing DIPs from vinyl tray 2,000 V 4,000 V 11,500 V
Removing DIPs from polystyrene foam 3,500 V 5,000 V 14,500 V
Removing bubble pack from PCB (printed circuit board) 7,000 V 20,000 V 26,500 V
Packing PCBs in foam-lined box 5,000 V 11,000 V 21,000 V
Multiple electric components can be packaged together in plastic tubes, trays, or polystyrene foam.
NOTE: As little as 700 V can degrade a product.
Preventing electrostatic damage to equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of
sensitivity. The following packaging and grounding precautions are necessary to prevent static electricity
damage to electronic components.
● To avoid hand contact, transport products in static-safe containers such as tubes, bags, or boxes.
● Protect all electrostatic parts and assemblies with conductive or approved containers or packaging.
● Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
● Place items on a grounded surface before removing them from their container.
● Always be properly grounded when touching a sensitive component or assembly.
Electrostatic discharge information 23

● Avoid contact with pins, leads, or circuitry.
● Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive
foam.
Personal grounding methods and equipment

Use the following equipment to prevent static electricity damage to electronic components:
● Wrist straps are flexible straps with a maximum of 1 MΩ ±10% resistance in the ground cords. To
provide proper ground, a strap must be worn snug against bare skin. The ground cord must be
connected and fit snugly into the banana plug connector on the grounding mat or workstation.
● Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible with
most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with
a maximum of 1 MΩ ±10% resistance between the operator and ground.
Table 4-2 Static shielding protection levels
Static shielding protection levels
Method Voltage
Antistatic plastic 1,500
Carbon-loaded plastic 7,500
Metallized laminate 15,000
Grounding the work area

To prevent static damage at the work area, use the following precautions:
● Cover the work surface with approved static-dissipative material. Provide a wrist strap connected to the
work surface and properly grounded tools and equipment.
● Use static-dissipative mats, foot straps, or air ionizers to give added protection.
● Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate. Handle
them only at static-free work areas.
● Turn off power and input signals before inserting and removing connectors or test equipment.
● Use fixtures made of static-safe materials when fixtures must directly contact dissipative surfaces.
● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and polystyrene
foam.
● Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.
Recommended materials and equipment

HP recommends the following materials and equipment to prevent static electricity:
● Antistatic tape
● Antistatic smocks, aprons, or sleeve protectors
● Conductive bins and other assembly or soldering aids
● Conductive foam
● Conductive tabletop workstations with ground cord of 1 MΩ ±10% resistance

● Static-dissipative table or floor mats with hard tie to ground
● Field service kits
● Static awareness labels
● Wrist straps and footwear straps providing 1 MΩ ±10% resistance
● Material handling packages
● Conductive plastic bags
● Conductive plastic tubes
● Conductive tote boxes
● Opaque shielding bags
● Transparent metallized shielding bags
● Transparent shielding tubes
Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Packaging and transporting guidelines 25

5 Removal and replacement procedures for
authorized service provider parts
IMPORTANT: Components described in this chapter should be accessed only by an authorized service
provider. Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures

NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer.
There are as many as 58 screws that must be removed, replaced, or loosened when servicing Authorized
Service Provider only parts. Make special note of each screw size and location during removal and
replacement.
Preparation for disassembly

See Removal and replacement procedures preliminary requirements on page 21 for initial safety procedures.
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Computer feet
Table 5-1 Computer feel description and part number
Description Spare part number
Computer feet, natural silver L24482-001
Computer feet, stone silver L56985-001
Before removing the computer feet, follow these steps:

▲ Prepare the computer for disassembly (Preparation for disassembly on page 27).
Remove the computer feet:
1. Close the computer and position it upside down, with the front toward you.
2. Insert a tool with no sharp edges between the base enclosure and one end of the rubber feet.
Component replacement procedures 27

3. Pull up the rubber feet lightly and quickly.
To install the rubber feet, refit them on the adhesive backing.
NOTE: The bottoms of the computer feet are ribbed. These ribs are designed to fit only one way in the
grooves that are in the enclosure. Make sure the feet are positioned in those grooves when reinstalling the
feet.
28 Chapter 5 Removal and replacement procedures for authorized service provider parts
Bottom cover
Table 5-2 Bottom cover descriptions and part numbers
Bottom cover, pike silver L81409-001
Bottom cover, stone silver L81410-001
Before removing the bottom cover, follow these steps:

1. Prepare the computer for disassembly (Preparation for disassembly on page 27).
2. Remove the rubber feet (see Computer feet on page 27).
To remove the bottom cover:
1. Remove the four Phillips M2.5 × 6.0 screws (1) from under the feet and the two Phillips M2.5 × 4.0
screws (2) from the front part of the bottom cover.

2. Use a thin plastic tool (1) to release the back cover. Work your way around releasing the bottom cover
from the computer, and then remove the cover (2).
Reverse this procedure to install the bottom cover.
Battery
Table 5-3 Battery and system board hook descriptions and part numbers
Battery L11119-855
System board hook L23206-001
L88007-001
Before removing the battery and system board hook, follow these steps:
3. Remove the bottom cover (see Bottom cover on page 29).
To remove the battery and system board hook:
1. Remove the four Phillips M2.5 × 4.0 screws (1) that secure the battery.
2. Lift the top of the battery (2), and then remove the system board hook and the battery from the
computer (3).
Reverse this procedure to install the battery.

Hard drive
NOTE: The hard drive spare part kit does not include the hard drive cover.
Table 5-4 Hard drive descriptions and part numbers
Hard drive, 1 TB, 5400 rpm, 7 mm L30422-005
Hard drive, 500 GB, 7200 rpm, 7 mm 703267-005
Hard drive cable L23187-001
Hard drive bracket L24490-001
Before removing the hard drive, follow these steps:

4. Remove the battery (see Battery on page 31).
To remove the hard drive:
1. Open the hard drive ZIF connector on the system board (1), and then disconnect the hard drive cable (2).
2. Lift the front of the hard drive (3), and then remove it (4) from the computer.
3. To remove the hard drive bracket and connector cable, pull the sides of the bracket up and away from
the hard drive (1), and then remove the bracket from the hard drive (2).
4. Pull the connector off of the hard drive (3).
Reverse this procedure to reassemble and install the hard drive.

WLAN module
Table 5-5 WLAN module descriptions and part numbers
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005
Intel Wi-Fi 6 AX201, 802.11ax 2 × 2 + Bluetooth 5 (non-vPro, supporting gigabit file transfer speeds) L57250-005
Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 L22634-005
Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 Combo Adapter L44796-005
IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact support.
Before removing the WLAN module, follow these steps:

To remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The #1 WLAN antenna cable is connected to the WLAN module Main terminal. The #2 WLAN
antenna cable is connected to the WLAN module Aux terminal.
2. Remove the Phillips M2.0 × 3.0 screw (2) that secures the WLAN module to the system board. (The WLAN
module tilts up.)
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.

Memory module
Table 5-6 Memory module descriptions and part numbers
4 GB memory module (SODIMM) L10598-855
8 GB memory module (SODIMM) 937236-855
16 GB memory module (SODIMM) 937438-855
Before removing a memory module, follow these steps:

To remove a memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
2. Remove the memory module by pulling it away from the slot at an angle (2).
Reverse this procedure to install a memory module.
Solid-state drive
Table 5-7 Solid-state drive descriptions and part numbers
Solid-state drive, 512 GB, PCIe L25984-001
Solid-state drive, 256 GB, PCIe L25983-001
Solid-state drive, 256 GB, SATA-3 L56986-001
Solid-state drive, 128 GB, SATA-3 L25981-001
Optane memory module, 16 GB L34406-001
Before removing the solid-state drive, follow these steps:

Remove the solid-state drive:
1. Remove the Phillips M2.0 × 2.0 screw (1) that secures the drive to the system board.
2. Remove the drive by pulling it away from the connector (2).
NOTE: Solid-state drives are designed with notches to prevent incorrect insertion.
Reverse this procedure to install the solid-state drive.

Speakers
Table 5-8 Speaker description and part number
Speakers (includes left and right speakers and cable) 926558-001
Before removing the speakers, follow these steps:

To remove the speakers:
1. Disconnect the speaker cable from the system board (1).
2. Remove the tape (2) that secures the cable.
3. Lift the speakers out of the computer (3).
Reverse this procedure to install the speakers.
Fingerprint sensor
Table 5-9 Fingerprint sensor description and part number
Fingerprint sensor, pike silver L81413-001
Fingerprint sensor, stone silver L81414-001
Fingerprint sensor bracket L84322-001
Fingerprint sensor cable L81412-001
Before removing the fingerprint sensor, follow these steps:

To remove the fingerprint sensor:
1. Disconnect the cable (1) from the ZIF connector on the system board, and the lift the cable to release it
from the computer (2).
2. Remove the two Phillips M2.0 × 2.0 screws (3) that secure the sensor bracket to the computer, and then
remove the bracket (4).
3. From the bottom, push up on the fingerprint sensor (5) to remove it.
Reverse this procedure to install the fingerprint sensor.

Power connector
Table 5-10 Power connector description and part number
Power connector L23188-001
Before removing the power connector cable, follow these steps:

5. Lift the right hinge to the upright position (see Display assembly on page 51).
To remove the power connector:
1. Disconnect the power connector cable (1) from the system board.
2. Lift the power connector (2) to remove it.
Reverse this procedure to install the power connector.
Touchpad click board
Table 5-11 Touchpad click board and cables descriptions and part numbers
Touchpad click board L24486-001
Touchpad board cable L23184-001
Touchpad click board cable L24485-001
Before removing the touchpad click board, follow these steps:

To remove the touchpad click board:
1. Disconnect the touchpad cable (1) from the touchpad board ZIF connector, and then disconnect from the
touchpad click board cable (2) from the touchpad ZIF connector.
2. Remove the two Phillips M2.0 × 2.0 screws (3) that secure the touchpad click board to the computer.
3. Lift the tape that secures the board to the computer (4), and then remove the board from the computer
(5).
TIP: The edge of the board sits under clips. Be sure to slide the board out from under the clips to
prevent damage to the board or clips.
Reverse this procedure to install the touchpad click board.

Touchpad
Table 5-12 Touchpad description and part number
Touchpad (includes gasket) L24484-001
Before removing the touchpad, follow these steps:

5. Remove the touchpad click board (see Touchpad click board on page 41).
To remove the touchpad:
1. Peel the conductive tape off the keyboard (1).
2. Lift the touchpad to remove it from the computer (2).
Reverse this procedure to install the touchpad board.
USB board
Table 5-13 USB board and cable descriptions and part numbers
USB board L81415-001
USB board cable L81411-001
Before removing the USB board, follow these steps:

To remove the USB board:
1. Disconnect the cable from the ZIF connector on the USB board (1)
2. Move the WLAN antenna cables that route over the USB board (2)
3. Remove the three Phillips M2.0 × 3.0 screws (3) that secure the USB board to the computer.
4. Remove the USB board from the computer (4).
Reverse this procedure to install the USB board.

Fan
Table 5-14 Fan description and part number
Fan L23189-001
Before removing the fan, follow these steps:

To remove the fan:
1. Disconnect the fan cable from the system board (1).
2. Remove the two Phillips M2.5 × 5.0 screws (2) that secure the fan to the computer.
3. Lift the fan out of the computer (3).
Reverse this procedure to install the fan.

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Maintenance and Service Guide

First Edition: November 2019

Document Part Number: L66142-001

1 Product description ....................................................................................................................................... 1

2 Getting to know your computer ...................................................................................................................... 5

3 Illustrated parts catalog .............................................................................................................................. 15

4 Removal and replacement procedures preliminary requirements .................................................................... 21

6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 59

7 Backing up, restoring, and recovering ........................................................................................................... 63

8 Using HP PC Hardware Diagnostics ................................................................................................................ 67

10 Power cord set requirements ...................................................................................................................... 79

11 Statement of memory volatility .................................................................................................................. 83

Product Name HP 340 G7 Notebook PC

Processor 10th-generation Intel® Core™ processors

8th-generation Intel Core processors

7th generation Intel Core processors

Graphics Internal graphics

Intel UHD Graphics (10th generation Intel processors)

Intel UHD Graphics 620 (8th generation Intel processors)

Intel HD Graphics 620 (7th generation Intel processors)

Switchable discrete graphics

Supports HD decode, DX12, and HDMI

AMD® Radeon™ 530 with 2 GB of dedicated video memory

Memory Two memory module slots

Memory is customer accessible/nonupgradeable

DDR4-2666 (10th generation processors)

DDR4-2666 downgrade to DDR4-2133 (7th and 8th generation processors)

Supports up to 32 GB of system RAM in the following configurations:

● 32 GB (16 GB × 2) (dual channel)

1 TB, 5400 rpm

500 GB, 7200 rpm

M.2 2280 solid-state drive (NGFF) (supports DriveLock)

512 GB, PCIe, NVMe, value

256 GB, PCIe, NVMe, TLC

256 GB, PCIe, NVMe, value

128 GB, SATA, TLC

720p by 30 frames per second

Dual array microphone

Audio Stereo speakers (2)

RJ-45 (network) jack Realtek RTL8111HSH-CG Gigabit Ethernet controller

S3/S4/S5 wake on LAN (both AC power and battery modes)

BIOS Support RTXMAC for MAPT via in band

Wireless networking Wireless Personal Area Network (PAN) Bluetooth®

Bluetooth support using combo card

Wireless Local Area Network (WLAN) (select products only)

Compatible with Wi-Fi CERTIFIED Miracast™ devices

HP Connection Optimizer with data analytics

Support for HP LAN-Wireless Protection (WLAN/LAN/WWAN switching)

Support for WoWLAN S3

Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2

2 Chapter 1 Product description

Media card reader Supports microSD™/SDHC™/SDXC™

HDMI v1.4 supporting: up to 1920 × 1080 @ 60 Hz

(2) USB Type-A 3.1 Gen 1 ports (right side)

Audio-out (headphone)/Audio-in (microphone) combo jack

AC Smart Pin adapter plug

Multitouch gestures enabled

Taps enabled by default