15 Error Message List Page 1 of 5

15 Error Message List

LabSolutions RF displays the following error messages according to the error status.

• The RF-6000 series uses various LED indicator colors and buzzer sounds depending on
the instrument status.
Buzzer tones comprise combinations of short tones ("bip": ・) and long tones ("beep": －).

• In the LabSolutions DB/CS system (option), an ID number to identify the error will be
displayed along with the log's sub-message which is recorded when an error occurs.
In the LabSolutions DB/CS system, the log information can be viewed in the log browser.
("14.6 Log Management")

l 15.1 Error Messages in the Measurement Standby State

l 15.2 Error Messages During Measurement

15.1 Error Messages in the Measurement Standby State

■RF-5300series

Error Message ID No. Probable Cause Corrective Action

Check that the USB cable

is connected correctly. In
addition, turn power to
the instrument OFF and
The PC and instrument
Connection to then back ON, wait for
E41003 will not connect for some
instrument failed initialization to complete,
reason.
and then try connecting
again. If the problem
persists, contact your
Shimadzu representative.
The xenon arc lamp is at
The total lighting
risk of exploding.
time of the arc lamp The xenon arc lamp has
W21006 Immediately replace the
has exceeded the exceeded its service life.
xenon arc lamp with a
upper limit
new one.

■RF-6000series

Error Buzzer Probable Corrective

LED ID No.
Message Tone Cause Action

Check that the

USB cable is
connected
correctly. In
addition, turn
power to the

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instrument OFF
and then back
ON, wait for
initialization to
The PC and complete, and
Connection to
instrument will then try
instrument － － E41003
not connect for connecting
failed
some reason. again. If the
problem persists,
contact your
Shimadzu
representative.
The total The xenon arc
lighting time of lamp is
・ Prepare a new
the arc lamp is － W21004 approaching
(once) xenon arc lamp.
approaching the the end of its
upper limit service life.
The xenon arc
The total lamp is at risk of
The xenon arc
lighting time of exploding.
・・・ lamp has
the arc lamp － W21006 Immediately
(3 times) exceeded its
has exceeded replace the
service life.
the upper limit xenon arc lamp
with a new one.
The xenon arc
Turn OFF power
lamp did not
to the instrument
light normally.
Arc lamp and then turn it
E48341/ The hardware
lighting failed Red －・・ back ON. If the
E4100b/ may be faulty.
Communication (lit) (3 times) problem persists,
E41008 Disconnect
disconnected contact your
communication
Shimadzu
for safety
representative.
reasons.
The xenon arc
Turn OFF power
lamp could not
to the instrument
Arc lamp be lit normally.
and then turn it
extinction E48341/ The hardware
Red －・・ back ON. If the
failed E4100b/ may be faulty.
(lit) (3 times) problem persists,
Communication E41008 Disconnect
contact your
disconnected communication
Shimadzu
for safety
representative.
reasons.
Connection to Perform
the instrument initialization by
The cooling
has been turning OFF
fan on the right
terminated power to the
side of the
because the fan instrument and
Red －・・ instrument was
is detected to E48400 turning it back
(lit) (3 times) detected to
have stopped. If ON. If the
have stopped.
the arc lamp is problem persists,
The fan may
on, it will be contact your
be faulty.
turned off Shimadzu
automatically. representative.

Connection to
the instrument
has been
terminated Always close Turn OFF power

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because the lid the lid on the to the

of the light lamp housing instrument, close
source chamber for safety the lamp
was opened. If reasons. If this housing lid, and
the arc lamp is message still then turn ON the
on, it will be appears even power again.
turned off ・・・ E48340/ when the lamp Check whether
－
automatically. (3 times) E80048140 housing lid is the xenon arc
Close the lid of closed, the lamp lights after
the light source instrument performing
chamber and may be faulty. initialization.
then connect to
the instrument
again.
Turn OFF power
to the
Connection to
instrument, close
the instrument
The xenon arc the lamp
has been
lamp was housing lid, and
terminated
detected to then turn ON the
because the
have turned power again.
light source E48341/
Red －・・ OFF even Check whether
protection E4100b/
(lit) (3 times) though no such the xenon arc
function was E41008
instruction was lamp lights after
turned on. If the
given. The performing
arc lamp is on,
hardware may initialization. If
it will be turned
be faulty. the problem
off
persists, contact
automatically.
your Shimadzu
representative.
The negative
high voltage
Connection to actually
Turn OFF power
the instrument applied to the
to the instrument
has been photomultiplier
and then turn it
terminated detector did
Red －・・ back ON. If the
because an E48350 not match the
(lit) (3 times) problem persists,
applied-voltage value set for
contact your
error was the negative
Shimadzu
detected in the high voltage to
representative.
detector. apply. The
hardware may
be faulty.

15.2 Error Messages During Measurement

■RF-6000Series

Error Buzzer Probable Corrective

LED ID No.
Message Tone Cause Action

Measurement
has been
aborted and
connection to Perform

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the initialization by
instrument turning OFF
Measurement
has been power to the
was stopped
terminated instrument and
because the
because the turning it back
cooling fan on
fan is ON. If the
Red －・・ the right side of
detected to E48400 problem persists,
(lit) (3 times) the instrument
have stopped. contact your
was detected to
If the arc Shimadzu
have stopped.
lamp is on, it representative.
The fan may be
will be turned
faulty.
off
automatically.
Measurement
has been
aborted and
Always close
connection to Turn OFF power
the lid on the
the to the instrument,
lamp housing
instrument close the lamp
for safety
has been housing lid, and
reasons. If this
terminated then turn ON the
・・・ E48340 message still
because the － power again.
(3 times) E80048140 appears even
lid of the light Check whether
when the lamp
source the xenon arc
housing lid is
chamber was lamp lights after
closed, the
opened. If the performing
instrument may
arc lamp is initialization.
be faulty.
on, it will be
turned off
automatically.
Measurement
has been Turn OFF power
aborted and to the instrument,
connection to close the lamp
The xenon arc
the housing lid, and
lamp was
instrument then turn ON the
detected to
has been power again.
have turned
terminated E48341/ Check whether
Red －・・ OFF even
because the E4100b/ the xenon arc
(lit) (3 times) though no such
light source E41008 lamp lights after
instruction was
protection performing
given. The
function was initialization. If
hardware may
turned on. If the problem
be faulty.
the arc lamp persists, contact
is on, it will your Shimadzu
be turned off representative.
automatically.
Measurement
has been The negative
aborted and high voltage Turn OFF power
connection to actually applied to the instrument
the to the and then turn it
instrument Red －・・ photomultiplier back ON. If the
E48350
has been (lit) (3 times) detector did not problem persists,
terminated match the value contact your
because an set for the Shimadzu
applied- negative high representative.
voltage error voltage to
was detected apply. The

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in the hardware may

detector. be faulty.
Connection to
the
instrument
has been The detector
terminated protection
because the function
Check that the
lid of the light activated
sample chamber
source ・ E44360 because the
－ lid is closed
chamber was (once) E80048160 sample
before starting
opened. The chamber lid
measurement.
emission side was opened
slit will be during
closed measurement.
automatically
to protect the
detector.
If saturated data
becomes a
The data may
problem, set a
Measurement have become
・ narrower slit
data may be － W80020416 saturated
(once) width and
saturated. during
perform
measurement.
measurement
again.

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