Booking Document
Booking Document
Booking Document
Dear Mr norris,
Thanks for booking through us, we hope you're looking forward to your break! Please check all the details below and if you've got any questions, just let us
know using the contact details shown in the 'Our Details' section.
Within the next 24 hours, you will receive your tour operator confirmation, which contains all those important details about your holiday, your booking
reference is 16121422. This is the reference that you need to use when visiting our airline website for selecting your seats and pre booking other services.
YOUR BOOKING
Supplier: Airtours ATOL Number: 1179 Booking Reference: 16121422
Booked for: Mr ian norris, Miss jane birkett
Flight Dep Date From Dep Time Arr Date To Arr Time Flight No
Q 09/10/2019 Manchester
International
10:35 09/10/2019 Cayo Coco 15:00 MT2932
Apt
Apt
For specific check-in times, please check the website of the airline you are travelling with.
OUR DETAILS
Address: Westpoint ABTA number: J9375
Peterborough Business Park
Lynch Wood, Peterborough
PE2 6FZ
IMPORTANT NOTES
1. I have agreed that my travel agent Thomas Cook Retail Ltd should book the above arrangements for me.
2. I understand that my contract for the arrangements booked is with each company named above as a “Supplier” and that the Supplier’s booking
conditions apply to my booking(s). If my booking is for accommodation-only and is shown as facilitated by Expedia Inc., I understand that my contract
is with the named hotel. Travelscape city break packages and Expedia hotel only bookings are each subject to Expedia Inc.’s booking conditions.
3. Please note all flight or other travel timings are local and these timings and other booking details are subject to change.
4. Your Financial Protection: When you buy an ATOL protected flight or flight-inclusive package from us you will receive an ATOL Certificate. This lists
what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. If you do not receive an
ATOL certificate, then your travel arrangements are not ATOL protected.
5. Your Booking Summary & Receipt is an important document. You should retain it as you will need it if your travel arrangements are protected under a
scheme of financial protection and you need to make a claim.
Page 1
Thomas Cook Retail Ltd acts as agent for tour operators (including Manos and Airtours). Registered Office: Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ.
Registered in England 00102630.
6.0m6/WRD/2.67.1
PAYMENT SUMMARY
Total of all Operator Costs
(including Insurance Cost if purchased) £1,646.00
Total of all Agent Discounts £-50.00
MAKING PAYMENT
Paying the balance of your holiday couldn't be easier. Please log on to our website.
www.thomascook.com/payment-and-view-booking or at www.thomascook.com and click on
"Make A Payment". You can also use the same web address to view your booking
and payment details.
Your reference to quote when making a payment is 5300/491976932.
DISCOUNTS
Any agent discounts offered to you are subject to the balance of your holiday being paid by the date advised to you at the time of booking and will
become invalid if the holiday is cancelled. To help us continually improve customer service, calls may be monitored or recorded.
INSURANCE
At Thomas Cook we want to ensure that all our customers are aware of the importance of having adequate insurance cover. Both ABTA and the Foreign
and Commonwealth Office (FCO) recommend that you have adequate insurance to protect yourself against the need to cancel the holiday in certain
circumstances and to provide assistance if you are injured or ill when travelling overseas. Thomas Cook can offer travel insurance but you don’t have to
buy our insurance and can choose to obtain cover from any other provider.
Thomas Cook Retail Ltd is an Appointed Representative of White Horse Insurance Ireland dac, which is authorised and regulated by the Central Bank of
Ireland. You can check this by visiting their website www.centralbank.ie. Thomas Cook Travel Insurance is underwritten by White Horse Insurance Ireland
dac.
Page 2
Thomas Cook Retail Ltd acts as agent for tour operators (including Manos and Airtours). Registered Office: Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ.
Registered in England 00102630.
6.0m6/WRD/2.67.1
HEALTH
Compulsory: None
Recommended: Tetanus, Typhoid, Polio, Hepatitis A, Diphtheria
Malaria: No risk.
Rabies: If bitten by a dog seek immediate medical attention
---------------------------------------
VISAS
As Visa requirements/procedures can often change at short notice, please ensure you re-check the Visa requirements at least six weeks before travel.
British Citizen p/p holders NEED a Tourist Card. Your Passport should be valid for 2 months after your departure from Cuba. A Tourist Card is required for
entry. A Cuba Tourist Card for UK passport holders is included in your holiday price.
If travelling on Thomas Cook Airlines the Cuba tourist card is issued to all passengers when boarding the aircraft.
For all other airlines your Cuba Tourist Card will be will be sent to you around 21 days prior to departure or immediately if travelling within 21 days. Please
ensure you take this with you on your trip as most airlines will not let you board without it.
Tourist cards must be completed carefully in one colour ink (either black or blue). Incorrectly completed cards will be invalid and an emergency
replacement card will have to be arranged on arrival at an additional cost and potentially delay your arrivial at your hotel.
For all other nationals please contact The Travel Visa Company on 01270 250 590.
Page 3
Thomas Cook Retail Ltd acts as agent for tour operators (including Manos and Airtours). Registered Office: Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ.
Registered in England 00102630.
6.0m6/WRD/2.67.1
This is an important document. Make sure that you take it with you when you travel.
ATOL Certificate
This confirms that your money is protected by the ATOL scheme
if your travel company collapses.
This certificate sets out how the ATOL scheme will protect the people
named on it for the parts of their trip listed below.
What is protected?
Package Holiday to Cayo Coco for 14 nights
Manchester to Cayo Coco on 9th October 2019 Thomas Cook Air
International Apt (Charter)
Cayo Coco to Manchester on 23rd October 2019 Thomas Cook Air
International Apt (Charter)
You can find more detailed information on your booking, including price, on the confirmation
you will receive from Airtours.
Your protection depends on the terms of the ATOL scheme and the specifics of the ATOL
holder failure (available at www.atol.org.uk).
If Airtours stops trading, you must follow the instructions at www.atol.org.uk (where there
will be details of repatriation arrangements, and information on how people can claim their
money back) or you can call (+44) 333 103 6350.
By issuing this ATOL Certificate, under Regulation 17 of the Civil Aviation (Air Travel Organisers’ Licensing) Regulations
2012 (as amended), Thomas Cook Retail Ltd confirms that the trip to which it applies is sold in line with the ATOL held by
the organiser named above. The ATOL scheme is run by the Civil Aviation Authority and paid for by the Air Travel Trust. To
see what that is and what you can expect, together with full information on its terms and conditions go to www.atol.org.uk.
As well as the protection of the ATOL scheme, you have protection under the Package Travel and Linked Travel
Arrangements Regulations. For more information see www.direct.gov.uk in the Travel and Transport section.
Copyright UK Civil Aviation Authority. The ATOL logo is a registered trade mark.
6.0m6/WRD/2.67.1