Frequently Asked Questions

Q1. How to apply for the post?

Ans: The detailed advertisement and link for applying online is available
on the website of MHA (www.mha.nic.in) or NCS portal
(www.ncs.gov.in). Please read the detailed advertisement carefully
before applying.
Q2. If the print out of the registration slip could not be taken at the
time of registration, can it be taken out at a later date?
Ans: Yes. The print out of the registration slip can be taken at a later
date.
Q3. Whether the registration number can be viewed again if the
same has not been noted down at the time of submission of
application?
Ans: Yes: The same can be retrieved from the website from the link
mentioned in point 1 above by providing requisite information like name,
date of birth, etc.
Q4. Whether educational/experience/domicile certificate(s) are
required to be attached along with registration slip?
Ans: No such certificates are required to be attached along with
registration slips. However, these certificates will be verified at the time
of interview/Document verification in case you get qualified for the
interview/Document verification after the written test.
Q5. Is there any reservation for PwD category?
Ans: For the post of SA/MT, being an operational post, there is no
reservation for PwD viz. HH, OH, VH or Autism. However, there is a
provision for reservation for the post of MTS/Gen for all these categories
of PwD (except 100% blind) as per govt. guidelines/rules.
Q6. Can a candidate who is awaiting final result apply for the post?
Ans: No. A candidate must be Matriculate on closing date otherwise
he/she is not eligible.
Q7. Whether NOC has to be obtained for applying by the applicants
from PSUs / Govt. Departments?
Ans: Candidates already in Government service or working with
PSUs/Autonomous Bodies should inform their Employer or obtain
necessary permission, as the case may be, before applying for the said
post. No Objection Certificate (NOC) from the Employer is required to be
furnished at the time of Interview, if called for. However, candidates
working in PSUs, Autonomous/Statuary bodies etc. are not eligible for
age relaxation.
Q8. Whether the change of center for written examination is
allowed after the submission of application?
Ans: No.
Q9. Whether OBC certificate in the state government proforma
allowed?
Ans: No, OBC certificate should be in the format prescribed for
employment under government of India and the same is given in the
appendix-1 in the “Eligibility Criteria and Other Details” on the website.
Q10. What to do if photograph and signature are not getting
uploaded?
Ans: Please check the size of photograph and signature (50 to 100 KB)
and format of the files must be JPG or JPEG.
Q11. Can the photograph and signature be uploaded at the time of
downloading admit card?
Ans: No, the photograph and signature are to be uploaded at the time of
registration only.
Q12. What is the subject of Tier-I & II? Please give some selective
book.
Ans: Tier-I Exam will consist of multiple choice objective type questions
common for both the posts while Tier II Exam will be based on Motor
Mechanism and Driving Test cum Interview for the post of SA/MT and
Descriptive Test on English Language & Comprehension for the post of
MTS/Gen. No specific book is recommended.
Q13. What is the syllabus like reasoning, Math, GK etc.?
Ans: Tier-I will focus on General Awareness, Quantitative Aptitude,
Numerical/Analytical/Logical Ability & Reasoning and English Language
while Tier-II will be designed to check the knowledge/skill of the
candidate in motor mechanism & driving for the post of SA/MT and
English Language & Comprehension for the post of MTS/Gen.
Q14. What is the eyesight for the job? Can a color blind candidate
apply for the job?
Ans: As per the medical standard prescribed for the post, the candidate
should possess normal color vision and should be fit as per our medical
standard.
Q15. Can an ex-serviceman get any age relaxation?
Ans: Yes, as per rules.
Q16. What is the validity for the challan?
Ans: The challan would be valid till 16.11.2023 after the closing date and
generated on application portal. It is an advice for the candidates to
submit SBI Challan in bank within two working days after generation of
challan otherwise validity of challan would be automatically disabled and
challan would not be accepted in branch/bank.
In case, the validity of challan gets expired then candidate will have to
re-generate the challan on SBI MOPS portal before closing date of
application.
Q17. Where do we have to submit the hard copy of our certificates?
Ans: Not required. To be submitted at the time of Interview/Document
Verification, if called for.
Q18. What if the photograph & signature are not appearing/visible
in the registration slip even after uploading the same?
Ans: After photograph and signature are uploaded, it can be checked in
the preview application page. In case you are not satisfied with the
uploaded images, you may re-upload Photograph/Signature and then
confirm on upload/browse button. The reloaded photograph and
signature can again be viewed by clicking on the preview button. After
having clicked on the submit application button, the system will not allow
any changes in the uploaded photo / signature.
Q19. Is there any negative marking?
Ans: There is negative marking in Tier-I; for every incorrect answer ¼
mark would be deducted. There is no negative marking in Tier-II.
Q20. Is there any age relaxation for State Govt. employees?
Ans: There is no age relaxation for State Govt. employees.
Q21. How to upload photo and signature?
 Coloured photo of size 35mm (width) x 45mm (height) not older
than 12 weeks. Black & while photo will not be accepted.
 Light background. Light grey/white is suggested. No patterns. 45mm
 The face should cover 70-80% of the photo. The applicant should
look straight at the camera with a normal expression.
 Avoid uniforms of colours matching the background.
 If the applicant wears optical glasses, then his/her eyes should be 35mm
fully visible.
 The size of the scanned image should be between 50-100kb in
jpg/jpeg format only.
Q22. How to pay the fees?

It is in 02 components: Examination Fee: Rs. 50/- & Recruitment

Processing Charges: Rs.450/- which is required to be paid as under:
Category Fee to be paid
All candidates Recruitment Processing Charges
Male candidates of General, Examination Fee in addition to
EWS and OBC categories Recruitment Processing Charges
Note (i): Ex-servicemen who have already secured employment in civil side
under Central Govt in Group ‘C’ post on regular basis after availing benefits
of reservation given to them are required to pay the examination fee, i.e.
Rs. 50/- also along with recruitment processing charges of Rs. 450/-.
Note (ii): The PwD candidates applying for the post of MTS/Gen are
exempted from examination fees (Rs.50). However, they will have to pay
the recruitment processing charges (Rs.450).
Note: Banking charges, if applicable, will be borne by the candidate.
MODE OF PAYMENT (ONLINE/ OFFLINE MODE):
a) The application form is integrated with the payment gateway & the
payment process can be completed by following the instructions.
b) Payment can be made online via SBI EPAY LITE through Debit Cards
(RuPay/Visa/ MasterCard/Maestro), Credit Cards, Internet Banking, UPI,
SBI challan etc.
c) Fee once paid shall not be refunded under any circumstances.
d) Online payments can be made only till the last date of submission of
online application form.
e) Payments through SBI challan generated on the last day of closure of
online application forms can be submitted in the bank till 16.11.2023
(during banking hours only).
Q23. What if a candidate has furnished incorrect information in the
online application?
• In case wrong date of birth or category or name has been entered and
application finally submitted, it is advised to apply afresh and appear for the
written examination with the admit card bearing correct details.
• If not applied afresh, in case the change is related to date of birth or
category, the eligibility of the candidate would be checked vis-à-vis
corrections intimated at the time of interview and if he/she is found
ineligible to appear for the written exam, being over age, at that point of
time, he/she would not be permitted for interview.
• In case there is minor correction like address, name misspell, etc there
is no need to apply again. In case the candidate is shortlisted for interview,
he/she can give intimation for relevant correction at that time.