TRBOnet Watch v2.5 User Guide
TRBOnet Watch v2.5 User Guide
TRBOnet Watch v2.5 User Guide
User Guide
Version 2.5
Contents
1 Introduction ........................................................................................................................................................1
1.1 About This Guide ................................................................................................................................1
1.2 About TRBOnet....................................................................................................................................1
1.3 Contacts..................................................................................................................................................1
2 Overview...............................................................................................................................................................2
2.1 About TRBOnet Watch......................................................................................................................2
2.2 Features ..................................................................................................................................................3
2.3 Architecture...........................................................................................................................................3
2.4 Hardware and Software Requirements.......................................................................................4
2.5 Compatibility with MOTOTRBO Firmware Versions ..............................................................4
2.6 Licensing ................................................................................................................................................5
2.7 System Monitoring Levels ...............................................................................................................5
2.8 Glossary ..................................................................................................................................................8
3 Installation and Upgrade ...............................................................................................................................9
3.1 Installing TRBOnet Watch ................................................................................................................9
3.2 Repairing TRBOnet Watch ...............................................................................................................9
3.3 Uninstalling TRBOnet Watch ..........................................................................................................9
3.4 Upgrading TRBOnet Watch ......................................................................................................... 10
4 TRBOnet Watch Server ................................................................................................................................ 11
4.1 Launching TRBOnet Watch Server ............................................................................................ 11
4.2 Managing the Software License ................................................................................................. 11
4.3 Creating a Windows Service ........................................................................................................ 12
4.4 Configuring the IP Network Settings ....................................................................................... 13
4.5 Creating a TRBOnet Watch Database ...................................................................................... 13
4.5.1 Configuring the Local System Account .......................................................................... 14
4.5.2 Configuring Database Maintenance................................................................................ 15
4.6 Changing the Language ................................................................................................................ 16
4.7 Setting the Logging Level............................................................................................................. 16
4.8 Enabling Extended Diagnostics .................................................................................................. 17
4.9 Registering Radio Systems ........................................................................................................... 17
4.9.1 Registering MOTOTRBO IPSC, Capacity Plus, LCP, and ERDM.............................. 17
4.9.2 Registering MOTOTRBO Connect Plus ........................................................................... 23
4.9.3 Registering MOTOTRBO Capacity Max .......................................................................... 27
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4.9.4 Registering Radio-over-IP Gateways............................................................................... 33
4.9.5 Registering Selex Repeaters ............................................................................................... 35
4.10 Managing Registered Systems ................................................................................................... 35
4.11 Configuring SNMP Communication ......................................................................................... 36
5 TRBOnet Watch Console ............................................................................................................................. 39
5.1 Configuration .................................................................................................................................... 39
5.1.1 Connecting to the TRBOnet Watch Server ................................................................... 39
5.1.2 Changing the Language....................................................................................................... 39
5.1.3 Configuring Playback Settings........................................................................................... 40
5.1.4 Setting the Audio Output File Name Format............................................................... 40
5.2 Live Monitor ....................................................................................................................................... 40
5.2.1 Monitoring MOTOTRBO Systems..................................................................................... 43
5.2.2 Monitoring Radio-over-IP Gateways............................................................................... 52
5.2.3 Viewing System Topology ................................................................................................... 55
5.3 Reports and Analytics .................................................................................................................... 60
5.3.1 Building Reports...................................................................................................................... 60
5.3.2 Building Charts ........................................................................................................................ 62
5.3.3 Using Filters .............................................................................................................................. 66
5.3.4 Using RSSI Levels Map.......................................................................................................... 72
5.4 Voice Recording ............................................................................................................................... 76
5.5 Administration .................................................................................................................................. 77
5.5.1 Managing Aliases ................................................................................................................... 77
5.5.2 Managing Notifications........................................................................................................ 79
5.5.3 Viewing the License Information ...................................................................................... 82
5.5.4 Viewing the Database Information .................................................................................. 82
Analytics and Reports ........................................................................................................... 84
A.1 Analytics .............................................................................................................................................. 84
A.1.1 Data Overview ..................................................................................................................... 84
A.1.2 Activities by Radio: Quantity .......................................................................................... 85
A.1.3 Activities by Radio: Duration ......................................................................................... 88
A.1.4 Activities by Group ............................................................................................................ 88
A.1.5 RSSI Levels: All Data .......................................................................................................... 90
A.1.6 RSSI Levels: Map ................................................................................................................. 91
A.1.7 RSSI Levels: GPS Only ....................................................................................................... 92
A.1.8 Channels Usage .................................................................................................................. 93
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Introduction
1 Introduction
1.1 About This Guide
This document is intended for the radio network control room personnel in charge of the
radio system monitoring and maintenance. It introduces the user interface and
functionality of the TRBOnet Watch server and TRBOnet Watch console applications.
1.2 About TRBOnet
TRBOnet is a suite of professional applications for the MOTOTRBO digital two-way radio
networks. TRBOnet manages voice, text and data communication paths to network
endpoints and provides a unified graphical dispatcher workbench interface for all the
messaging and workforce orchestration tasks.
1.3 Contacts
1
2 Overview
2.1 About TRBOnet Watch
TRBOnet Watch is an advanced software packet sniffer designed for logging and
analyzing data streams in your MOTOTRBO radio networks. This solution also gives you
an integrated view into the health of your network. The application monitors
infrastructure resource usage and allows a user to detect topology problems and verify
that all components of the system are configured correctly.
The software provides views of system performance from every perspective. Built-in tools
and monitors greatly reduce time required for data analysis and eliminate the necessity
for on-site visits. This cutting-edge technology enables a simple setup procedure and
does not require NAI Data licenses.
Real-time monitor shows activity on each slot of your system. TRBOnet Watch is capable
of determining what kind of data is transmitted on available channels. You can easily
verify that radios send registration statuses and GPS data to the system. This software
can recognize voice calls, telemetry and option board data, as well as text messages and
system packets. The log contains detailed information about each entry including sender
and recipient identifiers, slots, talk groups and signal strength for calls.
Topology monitor gives you an insight into MOTOTRBO networks connected to
TRBOnet Watch. It helps you pinpoint configuration problems and check if there have
been any alarms from the repeaters. This is especially useful for large multi-site systems.
It also allows you to check if new repeaters have been successfully added to your network.
The Topology screen allows you to verify that all components of the system have unique
identifiers and there are no conflicting identifiers. The Diagnostic tab provides the full
information about IP connections in the system and the uptime for each repeater. This
tab offers enhanced features such as remote channel change or disabling repeaters.
The Reports and Analytics tabs are designed to visualize megabytes and gigabytes of
information obtained from the radio network. Advanced filters help you get a clear
understanding of system performance by system name, slot, frequency, unit ID or talk
group. This information can be used to bill customers using your radio infrastructure. The
Channel Usage and Frequency Usage reports are of interest to those who want to ensure
their systems have sufficient capacity for efficient communications. The All Channels Busy
report shows how often the radio channels have not been available for radio users within
a user defined time interval.
2.2 Features
TRBOnet Watch features include:
Support for all MOTOTRBO platforms
Multiple systems monitoring
Topology problem detection
Real-time traffic capture
Network usage by system, site, slot, channel, talk group, radio user
Hardware alarms
Signal strength
Voice recording
RSSI level map
SNMP integration
No NAI Data licenses required
2.3 Architecture
TRBOnet Watch is a client-server solution that does not require additional hardware and
can be added to a MOTOTRBO radio system of any size and architecture.
3
2.4 Hardware and Software Requirements
Table 1: TRBOnet Watch 2.5 hardware and software requirements
Sound Card No
Supported OS Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Server
2012
Software .NET Framework 4.6.1, MS SQL Server Express 2008 Edition or higher
Memory 4 GB
2.6 Licensing
When you purchase TRBOnet Watch, you obtain a commercial (non-expiring) license that
specifies functional modules and types of radio networks available for users. The core
conditions include one repeater connection, one server, and one client console. All
repeaters that need to be monitored must be included in the license. If the actual number
of repeaters exceeds the license limits, extra connections are ignored.
The list of optional features includes:
Additional repeater connections
Additional consoles
Voice Recording
RSSI monitoring
Table 3: TRBOnet Watch console functionality available on each level of system monitoring
5
TRBOnet Watch IP Site ERDM Capacity LCP Connect Connect Capacity
feature Connect Plus Plus Plus Max
(XRC) (XRT)
Level 2: Diagnostics
Recognized * These call types appear as bars of different color in real-time traffic monitors. If the
traffic: cell is blank, the respective call type is not recognized.
Location Yes
Reports: * These reports display no information if the respective cell is blank. Other reports
display full information.
GPS Data
Text Messages
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2.8 Glossary
Table 4: Acronyms
Term Description
IP Internet Protocol
OS Operating system
RoIP Radio-over-IP
Note: Log files, configuration files, and folders are not removed from the disk
automatically. Uninstalling TRBOnet Watch does not affect the TRBOnet Watch
database.
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3.4 Upgrading TRBOnet Watch
To upgrade TRBOnet Watch:
Uninstall the current version of TRBOnet Watch as described in section 3.3
Uninstalling TRBOnet Watch (page 9).
Install the TRBOnet Watch as described in section 3.1 Installing TRBOnet Watch
(page 9).
Launch the TRBOnet Watch server.
The configuration settings of the uninstalled server are preserved in the
configuration file and are displayed in the TRBOnet Watch Server window
after the upgrade.
Run TRBOnet Watch server as a Windows service as described in section 4.3
Creating a Windows Service (page 12).
Click Database in the Configuration pane. Then click Upgrade Database in
the right pane.
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In the TRBOnet Watch Server window, select License in the Configuration
pane.
Click License Manager. The License Manager dialog box appears.
Click Next. Click the search button next to the License file field and point the
license file.
Click Next, then click Finish.
The following buttons and commands are available in the Service pane:
Start / Stop: Click to start or stop the Windows service.
Save changes and restart service: Click to save the recent configuration
changes to the local CONFIG file and to restart the service with the updated
settings.
Uninstall Service: Click to remove the service. After that, the TRBOnet Watch
server can be launched as a desktop application.
View log entries: Click to open the TRBOnet Watch server system log in the
View log entries dialog box. The log may be requested by the technical
support, should the customer report any TRBOnet Watch issue.
Note: Before you create a database, make sure that you have an SQL Server application
installed on your server or on a networked storage device. For the list of SQL
Server editions compatible with the current version of TRBOnet Watch, refer to
section 2.4 Hardware and Software Requirements (page 4).
Property Description
SQL Server The SQL Server. Select an instance from the list of the database
management systems found on your network.
Database The preferred database name. Follow the naming rules specific to the
selected SQL Server edition.
User Name The MS SQL Server user name. Required for SQL Server Authorization.
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Property Description
Password The MS SQL Server user password. Required for SQL Server Authorization.
Click Create Database. The database with the specified name is created.
Click Test Connection.
Configure maintenance of the TRBOnet Watch database. For details, refer to
section 4.5.2 Configuring Database Maintenance (page 15).
In the Object Explorer pane, expand the SQL Server instance to which you have
just connected.
Go to the Security node and select Logins.
Under the Logins node, right-click NT AUTHORITY\SYSTEM and click
Properties.
In the Login Properties window, click Server Roles in the left pane. Select the
sysadmin checkbox in the right pane.
Click OK to add sysadmin privileges to the selected user.
Action Description
Remove Old Select to remove old data from the database. Configure the options:
Data Delete data older than: For scheduled maintenance, specify the number of
days to keep the data.
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Action Description
Delete data created before: For occasional maintenance, specify the date
before which all data should be cleared.
The database maintenance options are executed in the order they appear in the
Maintenance pane. If backup is enabled, the data is backed up and then removed.
To schedule database maintenance:
In the right pane, click the Scheduled option.
On the Time Range menu, select to run database maintenance every hour, day,
week, or month.
Specify the day and/or time for maintenance to be started.
Select the actions to be executed.
Click Apply to save the changes.
To run database maintenance immediately:
In the right pane, click the Once option.
Select the actions to be executed.
Click Run to start maintenance. The progress of the selected operations is
displayed in the Maintenance In Progress window.
When maintenance is complete, the Results area displays the maintenance log record.
To view all records in the database maintenance log, click Scheduler Log and click the
Scheduler tab in the View log entries window.
Property Description
System Name The name of the system that uses the master repeater. The system
name will be displayed in the TRBOnet Watch console.
Valid characters: spaces, alphanumeric and special characters.
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Property Description
TRBOnet Peer ID The peer ID of the TRBOnet Watch server in the system. Range: 1 to
16777215. Range for LCP and Capacity Plus: 1-65535. Default: 200.
The selected value must be unique (not used) within the radio
network.
TRBOnet Local Port The IP port of the TRBOnet Watch server used for connection with a
radio network. Use a unique port for each master repeater in the
system.
SNMP ID Any value within the valid range used to generate the repeater’s
physical index. Valid range: 1 to 127.
Move the mouse cursor over the SNMP ID field to see the
generated index stored in the physical entity table (object
entPhysicalTable) of the SNMP Agent.
To learn more about SNMP communication with TRBOnet Watch,
refer to Appendix B: SNMP Support (page 106).
Master IP Address The static IP address of the master repeater. Default: 192.168.0.100.
Master UDP Port The UDP port of the master repeater. Range: 1024 to 65535. Default:
50000.
Authentication Key The private key value of the master repeater as specified in the
repeater’s configuration. Valid characters: 0-9 and A-F. Max length:
40 characters. Leave this field blank if the repeater authentication is
disabled.
System Type Select the topology of your radio network. Options: Capacity Plus, IP
Site Connect, Linked Capacity Plus, Extended Range Direct Mode.
Connection Select the level of monitoring in the system. Choosing a low level
helps reduce traffic and the database volume.
Options:
Level 1: Link Establishment: Select to monitor the IP
connections in the system.
Level 2: Diagnostics: Select to monitor the IP and RDAC
connections in the system.
Level 3: Call Monitoring: Select to monitor the IP and RDAC
connections in the system and non-parsed traffic in the
channels.
Level 4: Call Parsing: Select to leverage the full-featured
monitoring in the system.
Find the details in section 2.7 System Monitoring Levels (page 5).
Click Test to check the IP connection to the master repeater. The result appears
in a popup window. If successful, the firmware version and serial number are
displayed. Click Close to close the popup window.
Specify the Privacy settings of the master repeater as described in section
4.9.1.1 Configuring Privacy Settings (page 19).
Specify the filtering rules for traffic monitoring and data storage as described
in section 4.9.1.2 Configuring Data Storage (page 19).
Add system peers as described in section 4.9.1.3 Adding Peers (page 22).
Configuring Privacy Settings
The Privacy settings configured on a MOTOTRBO repeater need to be entered in TRBOnet
Watch.
To configure Privacy settings:
In the TRBOnet Watch Server window, click MOTOTRBO in the left pane, then
click the system, and then Privacy.
In the Privacy (right) pane, specify the following properties:
Property Description
Privacy Type The type of privacy as specified in the repeater configuration. Options:
None: Privacy is disabled.
Basic: Basic Privacy (utilizes a Motorola proprietary non-cryptographic
algorithm to transform protected voice and data).
Enhanced: Enhanced Privacy (utilizes a cryptographic algorithm to
transform protected voice and data).
Basic Privacy Applies to Basic Privacy only. The privacy key specified in the repeater
Key ID configuration. Valid range: 1 to 255.
Enhanced Applies to Enhanced Privacy only. The encryption algorithm specified in the
Algorithm repeater configuration. Options: ARC4, DES, AES 128, AES 256.
Enhanced The Enhanced Privacy keys specified in the repeater configuration. Applies to
Privacy Keys Enhanced Privacy only.
Click Add and add up to 16 Enhanced Privacy keys. Each key appears in the
table with the following properties:
ID: A unique index key within the range of 1 to 255.
Name: A unique 16-character alias of the encryption key ID.
Value: The encryption value that maps the key ID. Range: 1 to FFFFFFFFFE.
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To configure monitoring and data storage in a system:
In the TRBOnet Watch Server window, click MOTOTRBO in the
Configuration pane, then click the system name and the Data Storage section.
In the right pane, select the required tab and adjust the settings as follows:
Table 9: Call filtering and data storage settings of the MOTOTRBO repeater
Enable or disable options in the rule. These options apply to a call if the calling
number matches the number or range specified in the rule:
Show in Console: If enabled (selected), the call is displayed in the console.
Store Voice: If enabled, the voice call is stored as an AMBE+2 file in the
database.
Store Data: If enabled, the data call is stored in the database.
The storage options are available only when the Show in Console option is
enabled. Allowing voice call storage on a wide range of subscriber numbers will
have impact on the database size.
Set the priority of the rule by using the arrow keys. The top entry in the list has
the higher priority.
At runtime, when a group call or a private call is initiated in the system, the
filtering rules for this call type are checked one after another in the order they
follow on the respective tab. If the calling number matches a rule, this rule is
applied and the rules with the lower priority are not checked. If the calling
number matches no rule in the list, the default rule is applied. The default rule
always takes the last position in the list and cannot be moved.
Note: If some rules have overlapping ranges, set their priority as described in section
4.9.1.2.2 Ordering Rules with Overlapping Ranges (page 22).
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4.9.1.2.2 Ordering Rules with Overlapping Ranges
The order of rules on the tab is important if the rule ranges overlap. For instance, you
need to monitor group calls in the IP Site Connect system as follows:
In the range of 5,000,000 to 10,000,000 you need to store data
In the range of 8,000,000 to 11,000,000 you need to store voice
For the remaining numbers, you do not monitor calls
You need to create the following rules:
In this example, ranges 5,000,000 - 10,000,000 and 8,000,000 - 11,000,000 overlap. Calls
in the range of 8,000,000 - 10,000,000 will be handled as specified in the rule that works
first. If you stay with the above rule order, data will be stored in this range. If you move
the rule “groups 8000000-11000000” to the top position, voice will be stored.
The color band below the rules visualizes the expected effect of the rule options. Options
appear in the color band as three horizontal colored stripes: Show in Console, Store
Voice, and Store Data. The length of each stripe stretches from group 1 (left) to the
maximum possible number in the system. In case of private calls, the horizontal axis
shows subscriber numbers from 1 (left) to the maximum possible number. Rules break
the horizontal axis into ranges. Within each range, the color stripes are green or red,
depending on the status of the respective rule option – enabled or disabled. If you move
the mouse cursor over the colored stripe, the tip shows the range of numbers where the
option applies.
Adding Peers
Indicate all system peers that you may need to include in reports and charts. Peers added
on this tab can be selected as filter settings in the Reports and Analytics tools. Find the
details in section 5.3.3.2 Adjusting Filter Settings (page 67).
To add system peers:
In the TRBOnet Watch Server window, click MOTOTRBO in the
Configuration pane, then click the system name and then Peers.
Adding an XRT
To monitor a Connect Plus system, TRBOnet Watch should connect the XRT unit of that
system under unique user credentials registered in the XRT configuration. If two different
software peers connect to an XRT under the same user account, the XRT monitoring fails.
Warning: Do not monitor a Connect Plus system using two different software
applications (TRBOnet Watch or other) at the same time. This may cause
a malfunction of the entire radio system.
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Figure 8: XRT user accounts
To add a Connect Plus system for monitoring, register the XRT of that system in TRBOnet
Watch.
To register a MOTOTRBO XRT controller:
In the TRBOnet Watch Server window, click MOTOTRBO in the left pane.
In the MOTOTRBO pane, click Add and then Add XRT-9xxx Controller on the
drop-down menu.
In the Controller (right) pane, specify the following properties:
Property Description
System Name The name of the Connect Plus system to be displayed in the TRBOnet Watch
console. Valid characters: spaces, alphanumeric and special characters.
Controller TCP The TCP port of the XRT controller. Default: 10001.
Port
Note: Click Test to check the specified IP connection.
User Name The unique user name registered in the XRT configuration.
Property Description
Note: In this mode, TRBOnet Watch considers a site disconnected when all
of its repeaters are disconnected. When any repeater is connected again,
XRT does not inform TRBOnet Watch about the updated connection status
of the repeater and of the site. Because of this limitation the Live Monitor
tool may display XRC and repeater connection statuses and diagnostics
incorrectly.
Adding a Site
For TRBOnet Watch to monitor only particular sites in a Connect Plus system, register the
XRC controllers of these sites.
Property Description
Name The name of the site to be displayed in the TRBOnet Watch console. Valid
characters: spaces, alphanumeric and special characters.
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Property Description
SNMP ID Any value within the valid range used to generate the physical index of the
repeater. Valid range: 1 to 127. Default: 1
Note: To learn more about SNMP communication with TRBOnet Watch, refer
to Appendix B: SNMP Support (page 106).
XRC IP Address The IP address of the XRC controller as specified in the XTR configuration
(Figure 9).
TRBOnet Peer The peer ID of the TRBOnet Watch server in the system. Range: 1 to
ID 16777215. Default: 100. The value must be unique on the radio network.
XRC RDAC Port The RDAC UDP Listen Port of the XRC controller (Figure 10, page 27).
Default: 38000
TRBOnet Local The IP port on the TRBOnet Watch server host for connection with a radio
Port network. Default: 50000. Use a unique port for each XRC controller in the
system.
Note: For reports and charts to include information about channels, make sure to add
all repeaters of each site as peers.
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Figure 11: Opening the Capacity Max system configuration
In the list, click the arrow in front of the entry with the CMSS configuration.
Click the Edit Configuration button.
Figure 12: Opening the general settings of the Capacity Max system
In the left pane, expand Capacity Max Features and click Capacity Max
Systems.
For your TRBOnet Watch to receive traffic from the Capacity Max system, the Call
Monitor Application 1 IP setting must specify the IP address of the TRBOnet Watch
server.
To register a Capacity Max system in TRBOnet Watch:
In the TRBOnet Watch Server window, click MOTOTRBO in the left pane.
In the MOTOTRBO pane, click Add and click Add Capacity Max on the drop-
down menu. In the right pane, specify the following connection properties:
Property Description
System Name The name of the Capacity Max system to be displayed in the TRBOnet
Watch console. Valid characters: spaces, alphanumeric and special
characters.
Listening IP address The IP address of the TRBOnet Watch server. This setting must match
the Call Monitor Application 1 IP setting in the Radio Management
tool.
Listening UDP Port The UDP port of the TRBOnet Watch server host for listening to the
Capacity Max system. This setting must match the Call Monitor
Application 1 UDP Port setting in the Radio Management tool.
Add all RF sites as described in section 4.9.3.1 Adding an RF Site (page 29).
If required, register the Trunking Controller, Data Gateway, and VRC Gateway
components.
Adding an RF Site
To register all RF sites in your Capacity Max system, open the system configuration on
any repeater registered in that system.
To open the Capacity Max configuration on a repeater:
Launch the Radio Management software. Click Radios (Figure 13, step 1).
In the right panel, click the arrow in front of an entry with the repeater
configuration (Figure 13, step 2). Make sure that the whole line is selected.
Click the Edit Configuration button (Figure 13, step 3).
In the left pane, expand Capacity Max Features and click Capacity Max
Systems (Figure 14, step 1).
In the right pane, click Capacity Max Sites (Figure 14, step 2).
29
Figure 14: Opening the system sites
Register all RF sites that are displayed in the Capacity Max Sites list.
To register an RF Site in TRBOnet Watch:
In the TRBOnet Watch Server window, right-click your Capacity Max system
in the left pane.
Click Add RF Site on the context menu.
In the right pane, specify the following connection properties:
Property Description
Site ID The site ID. This setting must match the Site ID value in the Radio
Management tool (Figure 14).
Base IP The base IP address of the RF site. This setting must match the Base IP value in
the Radio Management tool (Figure 14).
Router IP The IP address for the site router. This setting must match the Gateway IP
value in the Radio Management tool (Figure 14).
In the left pane of the TRBOnet Watch Server window, right-click the name of
your Capacity Max system. Click Add Trunking Controller on the context
menu.
In the right pane, specify the following properties:
Property Description
Name The name of the Trunking Controller to be displayed in the TRBOnet Watch
console.
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Figure 16: The IP address of the VRC Controller
In the left panel of the TRBOnet Watch Server window, right-click the name
of your Capacity Max system.
Click Add VRC Gateway on the context menu.
In the right panel, specify the VRC Gateway connection properties.
Property Description
Site ID The site ID on which the VRC Gateway is deployed. Enter the site ID specified in
the Capacity Max system configuration.
IP The IP address of the VRC Controller as specified in the Capacity Max system
configuration (Figure 16).
Property Description
Site ID The site ID on which the Data Gateway is deployed. Enter the site ID specified
in the Capacity Max system configuration.
IP The IP address of the host on which the MNIS Data Gateway is installed.
Property Description
System Name The name of the RoIP gateway. Valid characters: spaces, alphanumeric
and special characters.
IP Address The IP address of the TRBOnet Swift Agent. The expanded list shows all
TRBOnet Swift Agent units available on the network. Default:
192.168.0.100.
Ignore voice Select to ignore voice traffic from the TRBOnet Swift Agent. If this option
data is enabled, the TRBOnet Watch console does not receive voice calls from
this RoIP gateway, and you cannot use Voice Recording.
VoIP port The local port of the TRBOnet Swift Agent for voice-over-IP
communication. Default: 4000.
Input Pins Select this option to get telemetry from GPIO pins on the TRBOnet Swift
Agent.
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Property Description
PIN <0-4> Select the physical GPIO pins from which you need to get telemetry.
Depending on its modification and operational mode, TRBOnet Swift
Agent uses either the CTRL1 (DB26) connector or the CTRL2 (DB9)
connector. Logical pins displayed in TRBOnet Watch map the physical
CTRL1/CTRL2 connector pins as follows:
PIN 0: Pin 22 (CTRL1)
PIN 1: Pin 5 (CTRL1)
PIN 2: Pin 20 (CTRL1) or pin 2 (CTRL2)
PIN 3: Pin 4 (CTRL1) or pin 3 (CTRL2)
PIN 4: Pin 3 (CTRL1) or pin 8 (CTRL2)
Note: To learn more about the TRBOnet Swift Agent connector pin-outs,
refer to the TRBOnet Swift Agent A001/A002 User Manual.
Pin name The pin name to be displayed in the TRBOnet Watch console. Editable.
Default: PIN0 to PIN4.
Pin value The active level of the input pin. Values: Low level, High level. Select Low
level for all pins by default.
Property Description
Name The name of the RoIP gateway to be displayed in the TRBOnet Watch
console. Valid characters: spaces, alphanumeric and special characters.
IP Address The IP address of the Friendly FS-1000. Expand the list to see all Friendly
FS-1000 units available on the network. Default: 192.168.0.100
Port The network port of the Friendly FS-1000 for communication with the
TRBOnet Watch server. Default: 8002
35
To exclude a system from monitoring, clear the checkbox in front of the system name
(Figure 17), or right-click the system in the Configuration pane and click Disable on the
context menu.
Note: The license limits the number of systems that TRBOnet Watch can monitor
simultaneously. To learn how many systems you can enable, check the number of
repeaters specified in your license. If you enable more systems and exceed the
limit, TRBOnet Watch will monitor the allowed number of systems only, counting
them from top to bottom in the Configuration panel. The remaining enabled
systems are ignored.
To view and edit the configuration settings of any system, double-click it in the list, or
select the list item and click Edit, or select the system under MOTOTRBO or Selex in the
Configuration pane.
Using the Context Menu
You can manage the list of systems using the context menu. Right-click any system in the
Configuration pane to access the menu.
and alarm history. For more information, refer to Appendix B: SNMP Support (section MIB
Objects, page 107).
You can optionally configure the TRBOnet Watch server to send notifications to a remote
NMS using the SNMPv2 or SNMPv3 protocol. The SNMP Agent module supports all
security levels for SNMPv3: no authentication and no privacy, authentication no privacy,
and authentication and privacy.
To configure a remote NMS for communication with the TRBOnet Watch SNMP Agent,
you need to load the MIB files to a remote NMS and configure it. The MIB files are located
at the following URL:
http://s3.trbonet.com/download/watch/snmp_tools/NeocomMIBs.zip
Note: To learn more about configuring an NMS, refer to Appendix B: SNMP Support
(page 106).
Next, you need to configure the SNMP Agent for sending notifications to the NMS as
further described in this topic.
To configure the SNMP Agent for communication with an NMS:
In the TRBOnet Watch Server window, click SNMP in the Configuration pane.
The SNMP pane loads the default SNMP communication settings.
Update the following settings where necessary:
Setting Description
sysDescr Specify the information describing your solution working with TRBOnet
Watch.
Default: The full name and version of TRBOnet Watch.
sysLocation The descriptive physical location of the SNMP Agent. Default: “Default
location”.
Engine ID The identifier of the SMNP Agent. Specify the value that contains 10 to
64 hex characters, or stay with the default value.
Default: 80000AD0431AF108.
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Setting Description
SNMPv3 Only Select to force the use of the SNMPv3 protocol for encrypted
communication between the remote NMS and TRBOnet Watch. The
SNMP Agent will ignore all unauthorized requests, including
notification requests.
Note: If you select this option, fill out the fields in the SNMPv3 User
section and the Engine ID field.
Notification section:
Configure the SNMP Agent to notify the recipient about unauthorized connection attempts.
To The IPv4 address to which the SNMP Agent sends notifications. The
UDP port is 162.
Version The SNMP protocol version for sending notifications. Values: SNMPv2,
SNMPv3.
Note: If you select SNMPv3, fill out the fields in the SNMPv3 User
section.
User Specify the user of the SNMP Agent with the required security level
(noAuthNoPriv, authNoPriv, or authPriv).
Auth Password Specify the authentication password if required by the user’s security
level.
Privacy Password Specify the privacy password if required by the user’s security level.
Privacy Protocol If the privacy password is used, specify the privacy protocol. Values:
None, DES, TripleDES, AES128, AES192, AES256.
5.1 Configuration
This section describes how to set up the TRBOnet Watch console.
39
5.1.3 Configuring Playback Settings
If voice recording is enabled in a system, you can play back voice calls made in that
system. The audio settings for playback can be viewed and modified.
To specify the playback preferences:
On the Tools menu, click Audio Settings.
In the Playback Settings dialog box, specify the following settings:
Device: Select the playback device available on your desktop.
Network interface: Select the network to which your TRBOnet Watch server
is connected.
Click OK.
41
Linked Capacity Plus system
The system name is displayed next to the icon.
Displayed below is the serial number and firmware
version of the master repeater.
Click a system or a site in the left pane. The right pane displays real-time traffic monitors
and views available for this system type.
To find a system quickly, start typing the system name in the Search box. The filtered
pane displays all systems and sites that include the specified string pattern.
Also, you can open a system in a separate window. In the left pane, right-click the system
tab and click Open in New Window on the context menu.
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Diagnostics: Open this tab to inspect the configuration settings and
connection and alarm statuses of all system peers. Also, use this tab to
manage repeaters remotely. For details, refer to sections 5.2.1.3 Viewing
Diagnostics (page 47) and 5.2.1.4 Controlling Repeaters Remotely (page 50).
Note: In IP Site Connect systems, all call types that cannot be recognized appear as
System. In LCP systems, only voice calls can be recognized. If the call is not Voice,
it is considered to be Data.
The time during which the colored bar is displayed in the monitor varies between 10 and
300 seconds. To adjust the display time, scroll the mouse wheel in the selected monitor.
The color-graded bar and the percentage value in each monitor serve to indicate the
workload of the slot.
The list below the monitor shows all traffic in the slot in real-time. It contains the detailed
information about each transmission, including its type (Session Type field) and subtype
(Session Subtype field), the time and duration of the transmission, the radio IDs of the
call sender and recipient, the peer and slot that transmitted the call, and the signal
strength measured by the repeater.
The list toolbar includes the following buttons:
Button Description
Pause/Run Hold or continue real-time monitoring of the received traffic. If you click
Pause, the monitor and the list stop updating the content.
Group Toggle the Group button to enter the grouping mode. To group the list
entries by any column, drag the column header to the grouping area above
the list header.
Filter Toggle the Filter button to enter the filtering mode. To filter the list, do any
of the following:
Click the filter icon on the column header and select the value from the
drop-down list.
Enter the value in the filter area right above the column header.
All entries not including the specified value in the column will be hidden.
Restore Defaults Click the Restore Defaults button to undo grouping and filtering.
Legend Toggle the Legend button to show/hide the legend in the monitor pane.
RCM Toggle the RCM button to hide/display RCM messages in the list among
other entries. For the description of RCM messages, refer to Appendix C:
RCM Messages (page 112).
Play Click this button to play back the selected call in the voice player. For details,
refer to section 5.4 Voice Recording (page 76).
Note: This button is grayed out for non-voice calls. It becomes available if
you select a voice call in the list.
Save to Folder Click the Save to Folder button to save the selected voice call to the
specified folder as the WAV file. The format of the file name is configured as
described in section 5.1.4 Setting the Audio Output File Name Format (page
40).
Note: This button is grayed out for non-voice calls. It becomes available if
you select a voice call in the list.
45
When you close the TRBOnet Watch console, the list of calls is cleared. If you launch the
console again, the list starts collecting data for the current work session. To display the
data collected during the earlier work sessions, use reports as described in section 5.3
Reports and Analytics (page 60).
Click a small monitor in the View pane. The traffic in the selected slot of the peer now
appears in the big monitor. The behavior and features of this monitor are described in
section 5.2.1.1 Viewing IPSC System Slots (page 44).
Figure 35: The real-time monitor displays traffic in the slot selected in the View pane
Additionally, the real-time monitor includes the Mute toggle button. The mute mode is
selected by default. If you click this button to unmute voice transmission on the channel,
you can hear a conversation.
Note: Toggling the Mute button has no effect if your system is monitored on Level 3 or
lower. Learn about the levels of system monitoring in section 2.7 System
Monitoring Levels (page 5).
The list shows all calls transmitted in all system slots available in the View pane. The list
content is collected during one work session in the TRBOnet Watch console. The fields
the toolbar are described in detail in section 5.2.1.1 Viewing IPSC System Slots (page 44).
Viewing Diagnostics
The Diagnostics tab aggregates the diagnostic information about all MOTOTRBO
systems registered in your TRBOnet Watch. This tab helps you pinpoint the configuration
problems and check if there have been any alarms from repeaters.
Additionally, use the Diagnostics tab to manage a certain repeater remotely. To learn
more about this option, refer to section 5.2.1.4 Controlling Repeaters Remotely (page 50).
To diagnose a MOTOTRBO system:
In the left pane of the TRBOnet Watch console, click Live Monitor, then click a
MOTOTRBO system.
In the right pane, click the Diagnostics tab.
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Figure 36: The Diagnostics tab
The Repeaters, Controllers and Software Applications list displays the diagnostic
information about repeaters and peers in all registered MOTOTRBO systems. Switch the
Show software peers button to show or hide all software peers in the list.
Setting Description
Note: Point at the icon with the mouse cursor to see the tooltip with the description
of the state.
Alarm The alarm status of the repeater. The severity is indicated by the icon as follows:
The “green circle” icon indicates normal operational condition (no alarm).
The “information” icon (blue circle with the “i” character) indicates an information
alarm.
The “attention” icon (yellow triangle) indicates a minor alarm.
The “red box” icon indicates a major alarm.
If a repeater generates several alarms of different severity (major, minor, information),
the highest of these severity levels is indicated by the icon. The State panel displays
all alarms generated by the repeater.
Note: Alarm icons make sense for repeaters only. Other peers always display the
“green circle” icon (“no alarm”).
Setting Description
Site The site ID of the peer. Applies to Linked Capacity Plus systems, XRC controllers
(Connect Plus), and RF sites (Capacity Max). Otherwise, displays 0.
Peer Name The peer name of the repeater as specified in the repeater’s configuration.
Alias The peer alias (if defined). To learn more about adding aliases, refer to section 5.5.1
Managing Aliases (page 77).
Service The type of peer according to the Peer-to-Peer Protocol definition. Values: Master,
Peer
State The operational state of the repeater. The normal state is “Repeat, Unlocked,
Hibernate”.
Not applicable to software peers (displays 0).
Channel The channel name of the repeater specified in MOTOTRBO CPS. Not applicable to
software peers (displays “No Data”).
Channel The channel type. Values: Digital, Capacity Plus Voice, Capacity Plus Data, Linked
Type Capacity Plus Voice, Linked Capacity Plus Data.
Not applicable to software peers (displays “No channel info”).
AC Voltage The AC voltage of the repeater (when not powered from the battery). Supported by
(V) New Generation repeaters only.
VSWR Voltage Standing Wave Ratio of the repeater. Display format: X:1. Supported by New
Generation repeaters only.
Firmware The firmware version of the repeater. Not applicable to software peers (displays
“0.0.0.0”).
49
Note: Fields RSSI Slot 1, RSSI Slot 2, AC Voltage, Output Power, and VSWR display
data if TRBOnet Watch is configured to get extended diagnostics from repeaters.
Otherwise, these fields are not populated. For details, refer to section 4.8 Enabling
Extended Diagnostics (page 17).
When you click a particular peer in the Repeaters, Controllers and Software
Applications list, other panels on the Diagnostics tab are updated to show the following
information:
The peer identification in the format “Peer: <peer ID or repeater programmed
name| peer alias> (<system name>)”.
Remote Control panel: Displays the repeater settings that you can modify
remotely. Disabled for software peers. For details, refer to section 5.2.1.4
Controlling Repeaters Remotely (page 50).
State panel: Displays alarms of the repeater selected in the Repeaters,
Controllers and Software Applications list. The icons indicate the alarm
statuses as described in Table 22 (page 48). Point at a particular alarm with the
mouse cursor to get more information.
Figure 37: The State panel displays the AC Power alarm with the minor severity level
Repeater preprogrammed channels list: Displays the repeater channels and
their properties. Disabled for software peers. For details, refer to section 5.2.1.4
Controlling Repeaters Remotely (page 50).
The Remote Control panel displays the current settings of the repeater that you can
modify remotely:
Channel: The selected channel.
TX Power: The transmission power configured for the selected channel.
State: The operational status of the repeater.
The Repeater preprogrammed channels list shows the list of channels available for use
with this repeater. The channel currently in use has green shading.
Note: You can hide and show the Repeater preprogrammed channels list using the
Show channels button.
The information in the list is read-only. The settings of the programmed channel are as
follows:
Channel: The ordinal number of the channel programmed in the repeater
configuration.
Name: The channel name programmed in the repeater configuration.
TX Freq, MHz: The TX frequency of the channel.
RX Freq, MHz: The RX frequency of the channel.
Bandwidth, Hz: The bandwidth of the channel.
Color Code: The color code of the channel.
Type: The type of the channel programmed in the repeater configuration.
Allowed values: Digital, Capacity Plus Voice, Capacity Plus Data, Linked Capacity
Plus Voice, Linked Capacity Plus Data.
TX Power: The transmission power programmed in the repeater configuration.
TOT, sec: The timeout during which the radio can continuously transmit before
transmission terminates automatically.
You can perform the following remote operations with a repeater:
Configure a repeater Select the repeater in the Repeaters, Controllers and Software
to use a different Applications list.
channel In the Remote Control panel, expand the Channel drop-down menu
and click a different channel.
Click the Write button. The repeater configuration update may take
more than a minute.
If the channel type has changed after the update, launch the TRBOnet
Watch server and specify the System Type setting accordingly, as
described in section 4.9.1 Registering MOTOTRBO IPSC, Capacity Plus,
LCP, and ERDM (page 17).
Note: The channel type is displayed in the Type field of the Repeater
preprogrammed channels list.
Configure the High transmission power is required to get a stronger signal and extend
transmission power of transmission distances. Low transmission power is preferred for
the repeater communication in close proximity; it also serves to prevent transmissions
into other geographical groups.
51
To do this: Perform these steps:
To configure the transmission power of the repeater:
Select the repeater in the Repeaters, Controllers and Software
Applications list.
In the Remote Control panel, expand the Tx Power drop-down menu
and click the preferred option: High or Low.
Click the Write button.
Enable/ disable the When enabled, the repeater transmits, receives and repeats operations.
repeater When disabled, the repeater cannot transmit, receive or repeat. In the
disabled mode, the repeater responds to GPIO controls such as channel
steering and to alarms and diagnostics.
To enable or disable the repeater:
Select the repeater in the Repeaters, Controllers and Software
Applications list.
In the Remote Control panel, expand the State drop-down menu and
click a different option: Enabled or Disabled.
Click the Write button.
Reboot the repeater Select the repeater in the Repeaters, Controllers and Software
remotely Applications list.
Click the Reset button in the Remote Control panel.
Reload the Select the repeater in the Repeaters, Controllers and Software
configuration settings Applications list.
The status bar displays the result of the requested operation. If the repeater is busy, the
operation failure is reported. In this case, repeat the operation later.
Viewing Channels
The Channels tab displays traffic in all RoIP gateways in real time.
53
The RoIP Gateways list displays the following diagnostic information:
Field Description
Link to Radio The way the radio is connected to the physical RoIP gateway. Values: Option
Board (wireless), GPIO (cable), None.
Radio Status The radio connection status. Values: Connected, Not connected.
Radio ID The ID of the connected radio. Is set to “0” if no radio is connected to the
RoIP gateway.
Model Number The model number of the connected radio. Empty if no radio is connected to
the RoIP gateway.
Channel The ordinal number of the channel currently selected on the connected radio.
Temperature ° C The temperature measured inside the hardware RoIP gateway (TRBOnet Swift
Agent only).
Cooler 1, rpm The speed of cooler 1 connected to the TRBOnet Swift Agent (rotations per
minute)
Cooler 2, rpm The speed of cooler 2 connected to the TRBOnet Swift Agent (rotations per
minute)
Select a RoIP gateway in the list. The information about the RoIP gateway appears below
the list in the format “Gateway: <system name> (<connected radio ID>|0)”
For instance, you may see “Gateway: TRBOnet Swift Agent #1 (0)” if a radio is not
connected to the TRBOnet Swift Agent.
The State panel displays the statuses of physical pins on the hardware RoIP gateway
(applies to TRBOnet Swift Agent only). The pin statuses are updated in real time. The
green icon indicates telemetry transmission. The red icon indicates no transmission.
Note: Output pins and disabled input pins are not monitored and are always displayed
with the red icon (“no signal”). The physical input pins displayed in the State panel
are described in section 4.9.4 Registering Radio-over-IP Gateways (page 33).
Point at the pin name with the mouse cursor to see the tooltip with the description of the
pin. To monitor the statuses of input pins, use the Physical GPIO Pins tab. For details,
refer to section 5.2.2.3 Viewing Physical GPIO Pins (page 55).
Viewing Physical GPIO Pins
The Physical GPIO Pins tab displays all hardware RoIP gateways (TRBOnet Swift Agents
only) that can receive telemetry to their GPIO pins from external hardware devices. The
Physical GPIO Pins list allows you to monitor the statuses of input pins on each RoIP
gateway in real time.
Field Description
Name The name of the RoIP gateway specified in the TRBOnet Watch configuration.
Input <1-5>: The pin name specified in the TRBOnet Watch configuration. Find the details in
Name section 4.9.4.1 Registering a TRBOnet Swift Agent (page 33).
Note: The relation between each logical pin displayed in the Physical GPIO Pins list and
the physical input pin on the TRBOnet Swift Agent is explained in section 4.9.4
Registering Radio-over-IP Gateways (page 33).
55
To open the topology of all monitored systems:
Click Live Monitor in the left pane of the TRBOnet Watch console.
Click any system in the left pane.
Select the Topology tab in the right pane.
Operation Description
Adjust the scope By default, the topology map includes all systems monitored in your TRBOnet
of displayed Watch. To adjust the scope of displayed systems, expand the drop-down menu on
systems top of the tab and select the required option:
Adjust the layout You can select a different layout of elements on the Layout drop-down menu.
Operation Description
Rescale the map You can zoom the topology view using the scroll button. To fit the displayed
system(s) to the window, click the Fill button. To return to the original scaling,
click the 1:1 button.
Remove You can remove disconnected peers (marked with a red rim) that are not relevant
disconnected to your system, such as software applications connected to a given master
elements repeater over IP.
To remove a particular peer, right-click it and click Remove Peer From Map
on the context menu.
To remove all disconnected peers, right-click any peer and click Remove All
Disconnected Peers.
Note: If a disconnected peer restores connection to the repeater after the removal,
it appears on the topology view automatically next time you launch the TRBOnet
Watch console.
Figure 44: A cursor pointed at the image shows the tooltip with details
The following examples explain how to read the information in the topology view.
Image: Repeater
Labels:
Master: Master repeater in the system
Master 129: System name
MOTO 1: Peer alias
Figure 45: Master Icon: Normal condition, no RDAC issues
repeater (normal
Green rim: Repeater enabled, normal IP connection
state)
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Image: Repeater
Green rim: Normal IP connection
Icon: No RDAC connection
Image: Repeater
Green rim: Normal IP connection
Icon: RDAC issue, minor severity level (“attention”)
Image: Repeater
Yellow rim: Repeater disabled
Icon: Normal condition, no RDAC issues
The “radio” image means an established radio connection. The label near the
image displays the radio ID. Icons near the image describe the mode of the
connected radio (digital, analog) and the XCMP/XNL connection status.
The “box” image means no radio connection. The color of the rim around the
image describes the IP connection status.
Point at the image with the mouse cursor to see the tooltip with details about the
hardware and the connected radio.
Figure 53: IP
connection, no radio
Figure 54: No IP
connection, no radio
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Image: Radio connected
Text: System name of the RoIP gateway
Icons:
Analog mode, GPIO wired connection
RoIP gateway is powered
Figure 56: Radio Note: TRBOnet Watch implies that the RoIP gateway is powered from
connected, analog the radio. Because the RoIP gateway is powered, TRBOnet Watch
mode assumes that the radio is powered and connected to the gateway
with the cable. However, the RoIP gateway and the radio can be
powered from different sources. If this be the case, the “Radio” image
and the “question” icon should be interpreted as “RoIP gateway is
powered, radio connection status is unknown”.
The left pane displays all predefined reports. You cannot add custom reports or delete
any report from this list.
The filter toolbar provides controls for managing filters and for building charts and
reports. Learn more about filters in section 5.3.3 Using Filters (page 66).
The right pane displays the generated report. The message area (yellow tap) appears to
display a warning about the generated report.
You can perform the following operations with reports:
Operation Description
Switch between If you generate a report more than once, for instance, using different filter settings, you
different versions can switch between these versions using the Previous and Next buttons.
of a report The filter settings in the Conditions and Date and Time menus match the currently
opened version of the report.
Play back voice Select a voice call in the list and click the Play button on the toolbar.
calls
(Activities over
Time report only)
Export voice calls Select a voice call in the report and click the Save to Folder button on the
(Activities over toolbar.
Time report only) Point the target folder in the dialog box and click OK.
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5.3.2 Building Charts
To create charts, click Analytics in the left pane of the console. To open charts in a
separate window, right-click the Analytics pane header and click Open in New Window.
The information on the chart’s toolbar includes (from left to right): the title of the chart,
buttons Print, Export and others, the time of the chart, and optionally the timeframe in
braces (Day, Hour, Minute).
You can perform the following operations with charts:
Operation Description
Switch between If you generate a chart more than once, for instance, using different filter settings,
different you can switch between these versions using the Previous and Next buttons.
versions of a The filter and time settings are updated inside the menus Conditions and Date and
chart Time with each button click to be in sync with the currently opened version of the
chart.
Show or hide Click the Scroll button to hide or show the scroll bar below the chart. This button
the scroll bar appears in the toolbar of any chart with the X-axis.
Drill down into Point at a chart with the mouse cursor. If a pie chart or a bar chart highlights the
a more detailed pointed section with a different color pattern, click this section and get to another
chart chart that includes data about the pointed section only.
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Operation Description
Note: The timeframes are ranged as follows: Week, Day, 4 Hours, 2 Hours, Hour, 45
Minutes, 30 Minutes, 15 Minutes, 5 Minutes, Minute.
The filter and time settings are updated inside the menus Conditions and Date and
Time with each drill-down to be in sync with the current chart.
Undo drill- To return to the top-level chart, click the Previous button.
down
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Table 29: Operations with RSSI levels
Operation Steps
Add a level Click the Add button to insert a new level with the default properties
on top of the list.
Remove a level Select the level and click the Remove button.
Edit the RSSI level To edit the threshold value or description, drop the cursor in the field
properties and type the preferred value. The Value (dbm) field specifies the lower
border of the level. Fractions are not accepted.
To edit the color of an RSSI level, click the respective field and choose
the color on the drop-down menu.
Restore the default Click the Defaults button to reset all changes and get back to the
RSSI settings preinstalled RSSI level settings.
Click OK to save the settings and exit the dialog box, or click Cancel to exit
without saving.
All RSSI Levels charts update their legend to display the RSSI levels as specified in the
chart settings.
Control Description
Previous and Next buttons serve to switch between the generated versions of a
report or a chart.
Selected The list of filters. You can add more filters and remove unnecessary filters. Find the
Filter details in section 5.3.3.1 Managing Filters (page 67).
Conditions The filter settings grouped in tabs. For each report and chart, only applicable tabs are
visible. You can modify the filter settings as described section 5.3.3.2 Adjusting Filter
Settings (page 67).
Date and The time settings. Reports and charts will include data with timestamps that fall within
Time the specified time range. Find the details in section 5.3.3.3 Adjusting Time (page 71).
Control Description
Start button. Click this button to generate the selected report or chart.
Settings button opens the configuration of RSSI charts. This button is not available
(grayed out) for reports and other charts.
Managing Filters
To generate a report or chart, you can use any existing filter, changing the filter settings
as necessary. You can also create a special filter for a particular use case.
Add a new filter On the Conditions or Date and Time menu, click Save As.
Enter a unique name of the filter and click OK. The new filter is added to
the list of filters. The name of the new filter appears in the Selected Filter
field.
Delete a filter from Expand the list of filters and point at the filter with the mouse cursor. Click the
the list “cross” icon next to the filter.
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You cannot generate a report or a chart until all mandatory filter settings are set properly.
If any mandatory filter setting is not specified, the Conditions box displays the flashing
icon with the count of settings that are missing. If you move the mouse cursor over the
highlighted box, the tooltip displays the description of the problem.
To specify the filter settings on each tab, see Table 32.
Tab Description
Systems This tab is similar to the Channels tab (above), except all displayed items are systems.
(Event Viewer Move to the Allowed Items panel all systems to be included in reports. Use
report) <Removed> to include in reports all systems already deleted from the TRBOnet Watch
configuration.
Peers This tab is similar to the Channels tab (above), except all displayed items are systems
(Frequency and peers.
Usage report Move to the Allowed Items panel all systems peers to be included in reports and
and chart) charts.
Tab Description
Senders Select subscribers whose outgoing traffic will be included in reports and charts.
Recipients Select subscribers whose incoming traffic will be included in reports and charts. To
specify a mask, see the Senders tab (above).
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Tab Description
Threshold: Specify the minimum length (in seconds) of an All Channels Busy event to be included
Duration in reports and charts.
(All Channels
Busy report
and chart)
Threshold: Specify the number of channels that should be busy at the same time to report an All
Level Channels Busy case.
(All Channels
Busy report
and chart)
Tab Description
Work Hours Specify the timeframe(s) during each reported day that will be included in reports and
charts.
The menu includes the tabs described in Table 33. Applied are the time settings from the
last updated menu tab. The settings on other menu tabs are ignored.
Tab Description
Note: Options Week to date and Business week to date start from Sunday and
Monday, respectively. Options Month to date and Year to date start from the first
day of the current month and year, respectively.
Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
Date Choose the operator (Between, Before, Since) and specify the start and/or end dates
for your report or chart.
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Tab Description
Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
Date and Specify the start and end date and time for your report or chart.
Time Expand the Time frame menu and click the preferred timeframe for your report or
chart. Click Apply.
When working with RSSI Levels: Map, you can utilize the following features and modes.
Feature Description
Zoom You can rescale the map using zoom controls. The actual scale is shown in the left
corner at the bottom of the map.
The following zoom options are supported:
Click buttons Zoom Out and Zoom In to rescale the map accordingly.
Move the scroll button to rescale the map with a smaller step.
Draw a rectangle over the map, keeping the secondary mouse button pressed.
The selected area is rescaled to the map size.
Note: If the distance measure mode is enabled, you cannot rescale the selected
area.
Pan You can drag the map with the mouse, keeping the primary mouse button pressed.
While in the panning mode, the mouse cursor looks like a “pan” icon. Release the
primary mouse button to exit the panning mode.
Moving to the You can automatically navigate between multiple RSSI sites –the distant locations
next RSSI site where the RSSI signals were detected. The map displays the current RSSI site in a
rectangular frame.
To relocate to the next RSSI site, click the Move to next RSSI site button.
Distance You can measure the distance between two or more points on the map.
measure Click the Distance measure button to enable the distance measure mode.
Double-click the starting point of the path. The tooltip shows the distance of
0.00 km.
Double-click every next point of the measured path and see the path and the
tooltip showing the incremented distance.
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Feature Description
Fill mode You can fade out the map to see the colored RSSI symbols (points or regions).
To fade out the map, click the Fill mode button and enable the fill mode.
To exit the fill mode, click the Fill mode button again.
Note: The fill mode feature needs to be enabled and configured in the RSSI Levels:
Map settings. For details, refer to section 5.3.4.1 Configuring Map Usage (page 74).
Symbols Choose Points or Regions to see the RSSI signals on the map as dots or
rectangular areas.
Note: You can configure the size of RSSI symbols as described in section 5.3.4.1
Configuring Map Usage (page 74).
Replaceable Expand the list of maps and select the preferred map. The selected map replaces
maps the previous one automatically.
Note: The list of maps can be configured. For details, refer to section 5.3.4.1
Configuring Map Usage (page 74).
Cursor When you move the mouse cursor over the map, you can see the geographical
coordinates coordinates of the cursor in the right lower corner.
You can show or hide the cursor coordinates as described in section 5.3.4.1
Configuring Map Usage (page 74).
Control/operation Description
Symbol Select the symbols to show the location of the measured RSSI signals on
the map. Options:
Points: Select to display RSSI signals as points. Readjust the point size
(in pixels) if necessary.
Regions: Select to display RSSI signals in rectangular areas (regions).
Readjust the rectangle size (in meters) if necessary.
Note: When you open the map, the selected symbols are used by default.
You can switch between points and regions on the map.
Control/operation Description
Rssi thresholds Configure RSSI thresholds as described in section 5.3.2.1 Configuring RSSI
Settings (page 65).
Maps tab
Configure the list of geographical maps that you can use in RSSI Levels: Map.
Add an online map Click the Add button and click Add Online Map on the context
menu.
In the Add Map dialog box, specify the type of map:
Predefined: Select to restore an online map installed with the
product and then removed. Expand the drop-down list and
select the map to add.
Custom: Specify the URL of the preferred online map.
Click OK to close the dialog box.
Add a T-Map Click Add and then click Add T-Map on the context menu.
Navigate to the TMAP file stored in the local folder and click Open.
Remove a map Select the map in the list and click the Remove button.
from the list
Reorder the maps Select the map. Click the Up and Down buttons to change the position of
in the list the selected map in the list. The maps appear in the drop-down list in
RSSI Levels: Map on the configured position.
Advanced tab
Configure automatic update for online maps, the use of fill mode, and the use of the cursor
coordinates.
Cache folder Specify the cache folder for downloading online maps automatically.
Update Specify the period (in days) for automatic online map updates.
Bing key Enter the Bing Maps key. Click the link below to see how to get a Bing
Maps key.
Map overlay Expand the dropdown menu and click No fill to disable the use of the fill
mode in RSSI Levels: Map, or select Fill all map to enable it. To learn
more about the fill mode, refer to section 5.3.4 Using RSSI Levels Map
(page 72).
Color If the fill mode is allowed, click to select the web color for the fill layer.
Transparency If the fill mode is allowed, adjust the transparency of the fill layer.
Show cursor Select this option to show the coordinates of the mouse cursor moved
coordinates over the map. Clear the box to hide the coordinates.
Click OK to save the settings and exit the dialog box, or click Cancel to exit
without saving.
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5.4 Voice Recording
Voice recording allows you to listen to any voice call stored in the database, and to export
calls as WAV files to a selected folder.
Click Voice Recording in the left pane of TRBOnet Watch console.
Play back the Select the required call in the list. The name of the audio file appears in the player.
call
Note: The name format of the audio file is stored in the server configuration. You can
specify the preferred format as described in section 5.1.4 Setting the Audio Output
File Name Format (page 40).
Print out calls You can print the entire list of calls displayed in the list. You cannot select calls for
printing.
To print the list of calls:
Click Print on the toolbar.
In the Preview system dialog box, click Print on the File menu.
Export a call Select the call and click Export to Folder on the toolbar.
as a WAV file In the dialog box, point the existing destination folder or create a new one and
to a folder point it.
Click OK.
5.5 Administration
This section describes the administrator’s operations in the TRBOnet Watch console.
5.5.1 Managing Aliases
Aliases are the descriptive names that you can optionally assign to system peers, radios,
and talk groups. Compared to numeric object identifiers, aliases help you easier identify
objects in Live Monitor, in reports, and in the TRBOnet Watch configuration.
Note: Aliases that you assign in the TRBOnet Watch console are only visible in your
console and in other consoles connected to your TRBOnet Watch server. If you
assign an alias to a repeater, the repeater configuration is not affected.
To assign or edit aliases in the TRBOnet Watch console, click Administration and then
Aliases in the left panel. The right panel includes tabs Radios, Groups, and Peers that
have similar controls.
Note: Avoid creating aliases for instances that you do not monitor regularly. Using
aliases slows down the update of Watch console tabs where aliases are displayed.
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Figure 83: Managing aliases
The list displays all system objects particular to the selected tab – radios, or talk groups,
or peers. The list columns include:
Unit ID: The identifier of the system object.
Alias: The alias assigned to the object, or an empty field.
Type: Appears on the Radios tab only. Expand the Type menu and specify the
type of the radio – portable or mobile. All radios have their types set to “Not
Selected” by default.
Operation Description
Add a new entry Click the Click here text to add a new alias to the first line in the list. Then enter
unique values in the new line. Press Enter or click any other row.
The list is resorted by field Unit ID in the ascending order. The new row is inserted
to the position according to the entered Id.
Type an alias Select the row and start typing, or click the Alias field and type the alias. To leave
the edit mode, press Enter, or move to another row, or click any other field.
Note: If you have dropped the cursor to the Unit ID field, the field is cleared. You
must enter a unique ID. An attempt to enter the cleared or existing ID or leave the
field without editing will result in the error message Wrong ID or Alias with such
ID already exists.
To resolve this error, press Alt or click the Get All IDs toolbar button.
Delete a row Select the row(s) and press Del. Confirm the deletion in the popup box.
Note: The deleted row cannot be restored with the Undo command.
Restore an ID If you have modified or deleted an ID that was loaded automatically, restore it by
clicking the Get All IDs toolbar button.
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To configure email settings:
In the left pane of the TRBOnet Watch console, click Administration and then
Notifications.
Click Configure in the Notifications panel.
In the Notification Settings dialog box, click Email.
Specify the following email connection settings:
Setting Description
SMTP server The port of the SMTP server. Default: 25 for non-SSL communication,
port 465 for SSL.
Use SSL Select to enable the use of SSL protocol; leave empty otherwise.
Sender The email address to be shown in the From field of each email
notification.
Selecting Notifications
In the TRBOnet Watch console, click Administration and then Notifications in the left
pane. Click Configure in the Notifications panel.
In the Notification Settings dialog box, click Sound Alerts to see all predefined sound
notifications. To see all email notifications, click Email Notifications. The lists of
predefined notifications are similar on both tabs.
The Default Notifications list (Figure 86) includes hardware events that can be raised in
particular or all types of systems. Expand the list and click the arrow in the field next to
the event that you need to handle. Select True to select the event; select False otherwise.
Monitoring Notifications
To monitor notifications in the TRBOnet Watch console, click Administration and then
Notifications in the left pane.
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Figure 87: Viewing notifications
The History panel displays the list of generated notifications sorted by date and time.
The “bell” icon indicates a sound notification, the green “arrow” icon indicates a sent
email notification, the red “arrow” indicates an email notification not sent. The remaining
fields are:
Subject: The notification subject.
Notification Sent: The date and time when the notification was sent to the
recipient.
Recipients: The notification recipients. Sound notifications always show
TRBOnet.Watch and email notifications show the list of email recipients.
If you select a notification, the notification details appear in the pane below the list.
To learn more about maintenance of the TRBOnet Watch database, refer to section 4.5.2
Configuring Database Maintenance (page 15).
Note: The information in the Data size, Log size, and Backup date fields is updated
every time you open the Database pane. This data is not updated in real time.
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Analytics and Reports
A.1 Analytics
This section includes the description of all predefined charts that TRBOnet Watch can
generate. Presented below are the detailed descriptions of all charts, including their goals,
required filter settings, chart settings, and supported features.
To learn more about the filter settings, refer to section 5.3.3 Using Filters (page 66).
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
Figure 89: The loading level in the time slots of a MOTOTRBO IPSC system
The X-axis shows the reported time divided into timeframes. These time
settings are displayed on the chart’s toolbar next to the Scroll button.
The Y-axis shows the workload (%) of the selected channel(s). The workload is
calculated in each timeframe as the total time when the channels were loaded,
divided by the total time when they were connected.
The color of the line indicates the connection status of the channel(s). The red
line indicates that all reported channels were disconnected during the entire
timeframe. If any channel was connected even for a minimum time interval
within the timeframe, the line is blue.
Note: A channel is disconnected if the repeater is not connected to TRBOnet Watch over
IP or if the IP gateway is not connected to a radio.
To drill down into a particular timeframe, click the blue line in that timeframe. You cannot
drill down into a timeframe where the line is red (“no connection”).
A.1.2 Activities by Radio: Quantity
The Activities by Radio: Quantity charts visualize the amounts of different types of traffic
created by the most active radios in the specified channels during the reported time.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
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A.1.2.1 Top 5 Most Active Radios
The Top 5 Most Active Radios pie charts show the five most active radios in sending each
type of traffic – voice, GPS, ARS, all other types, and all types (summary). Each type of
traffic is presented by a pie chart where the slices show the percentage of traffic
generated by each radio in the monitored channel(s) within the reported time.
Figure 90: The percentage of call sessions initiated by 5 most active radios
In each chart, all call sessions initiated by all active radios make 100%.
Each radio is presented by a slice of a different color.
The legend indicates the color and the radio ID, and the percentage of call
sessions of a given type initiated by this radio.
The reported time is displayed on the chart’s toolbar.
To drill down into voice and data activity of a particular radio, click the respective slice in
any chart.
Voice calls, Quantity The number of voice calls initiated by the radio in the reported time.
total
Duration The duration of all voice calls initiated by the radio in the reported
time. Format: dd.hh:mm:ss.ms
Average The average duration of a voice call initiated by the radio. Format:
duration dd.hh:mm:ss.ms
GPS packets, Quantity The number of GPS calls initiated by the radio in the reported time.
total
Duration The total duration of GPS calls initiated by the radio in the reported
time. Format: dd.hh:mm:ss.ms
ARS packets, Quantity The number of ARS calls initiated by the radio in the reported time.
total
Duration The total duration of ARS calls initiated by the radio in the reported
time. Format: dd.hh:mm:ss.ms
Other, total Quantity The number of calls other than voice, GPS, and ARS, initiated by the
radio in the reported time.
Duration The total duration of calls other than voice, GPS, and ARS, initiated
by the radio in the reported time. Format: dd.hh:mm:ss.ms
Total Quantity (%) The total amount of all traffic (%) generated by the radio in the
selected channel(s) during the reported time.
Traffic generated by all most active radios makes 100%.
Duration (%) The total duration of all calls initiated by the radio in the reported
time.
To drill down into details about a particular radio, click the respective line in the list.
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To drill down into a particular timeframe, click the respective bar. If the bar has sections
of different color, click any section. To define the timeframe of the new chart to which
you drill down, point the bar and click the arrow. Click the preferred timeframe on the
context menu.
A.1.2.4 Data Activity for Radio
The Data Activity for Radio chart shows the number of data calls of different types
initiated by the radio in each timeframe of the reported time.
The legend indicates the color for each data call type.
The X-axis shows the reported time divided into timeframes.
The Y-axis shows the number of data calls.
The height of each bar indicates the total number of data calls made within the
timeframe. Bars may include sections of different colors, indicating different call
types initiated by the radio.
The cursor pointed at a bar shows the tip with the call details (the timeframe,
the data call type, the number of calls and their total duration).
To drill down into a particular timeframe, click the respective bar. If the bar has sections
of different color, click any section. To define the timeframe of the new chart to which
you drill down, point the bar and click the arrow. Click the preferred timeframe on the
context menu.
A.1.3 Activities by Radio: Duration
The Activities by Radio: Duration charts visualize for how long the specified channels were
busy transferring traffic of each of the five most active radios.
The filter settings and the included charts are similar to the ones described in section
A.1.2. Activities by Radio: Quantity (page 85). The major difference is that the Activities
by Radio: Duration charts show the duration of call sessions rather than their quantity.
The Activity by Radio list is completely identical to the one included in the Activities by
Radio: Quantity charts.
A.1.4 Activities by Group
The Activities by Group charts visualize the traffic in the most active talk groups in the
selected channels during the reported time.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
Figure 93: The percentage of traffic generated by the five most active groups
Each talk group is presented by a slice of a different color.
The legend indicates the color of the talk group, the talk group name, and the
percentage of traffic generated in the talk group.
The reported time is displayed on the chart’s toolbar.
A.1.4.2 Group’s Activity
The Group’s Activity list shows the number and duration of group calls in each of the five
most active talk groups during the reported time. The list also shows the share (%) of
each talk group in the common voice traffic generated by all most active groups.
Voice calls Quantity The number of voice calls initiated in the talk group in the reported
time.
Duration The duration of all voice calls initiated in the talk group during the
(d.h:m:s.ms) reported time.
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Field Field Description
(level1) (level 2)
Average The average duration of a voice call initiated in the talk group.
duration
(d.h:m:s.ms)
Total % The percentage of voice traffic (%) generated by the talk group
during the reported time. Traffic generated by all talk groups makes
100%.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
Note: The RSSI Levels: All Data charts require at least 10 calls with the measured signal
strength. Otherwise, you get the “Data not found” message.
The legend indicates the color and the name of the RSSI level, and the
percentage of voice and data calls with this RSSI level.
A.1.5.2 Relative Rssi Frequency by Thresholds
The Relative Rssi Frequency by Thresholds area chart shows the distribution of calls by
RSSI levels in the selected channels(s) during the reported time.
Figure 95: A MOTOTRBO IPSC system traffic ranged by RSSI level thresholds
The X-axis shows the RSSI scale (dBm).
The Y-axis shows the percentage of calls with the given RSSI level. All calls with
the measured RSSI transferred in the selected channels during the reported
time make 100%.
The color indicates a particular RSSI level. The boundaries of each level are
preconfigured. The legend indicates the colors of all RSSI levels.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
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Figure 96: RSSI Levels: Map
Feature Description
Settings RSSI Levels: Map settings can be configured. For details, refer to section 5.3.4.1
Configuring Map Usage (page 74).
Map features RSSI Levels: Map supports zooming, panning mode, shows the coordinates of the
mouse cursor (option), and shows all measured RSSI as symbols with configurable
shape, size, and color. Maps are replaceable. RSSI Levels: Map displays all maps
available for choice on a drill-down menu.
Move to the next RSSI Levels: Map can analyze the distance between the measured RSSI signals,
RSSI site show all RSSI signals belonging to one site, and navigate you between RSSI sites.
Distance measure In the distance measure mode, a double click on the map sets a point. A series of
points is connected with a red line, and the total distance between the first and
last point is calculated and visualized.
Fill mode In the fill mode, RSSI Levels: Map displays an additional layer between the map
and RSSI symbols. This mode helps you find all RSSI symbols on the map. The
color and transparency of the additional layer can be configured in the RSSI Levels:
Map settings.
For details about the RSSI Levels: Map features, refer to section 5.3.4 Using RSSI Levels
Map (page 72).
The included charts are identical to RSSI Levels: All Data, except the traffic analyzed the
RSSI Levels: GPS Only charts is restricted to GPS calls only.
A.1.8 Channels Usage
The Channels Usage charts show the average loading level and individual levels for all
selected channels within the reported time.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
Figure 97: Average and Individual Loading Levels of the Channels chart
The X-axis shows the reported time divided into timeframes. The time settings
are displayed on the chart’s toolbar next to the Scroll button.
The Y-axis shows the workload (%) of all selected channel(s). The workload is
calculated in each timeframe as the total time when the channels were loaded,
divided by the total time when they were connected.
The color of the line indicates the connection status of the channel(s). The red
line indicates that all reported channels were disconnected during the entire
timeframe. If a channel was connected even for a short time interval within the
timeframe, the line is blue.
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Note: A channel is disconnected if the repeater is not connected to TRBOnet Watch over
IP or if the IP gateway is not connected to a radio.
To drill down into a particular timeframe, click the blue line in that timeframe. You cannot
drill down into a timeframe where the line is red (“no connection”). To define the
timeframe of the new chart to which you drill down, point the line and click the arrow.
Point the preferred timeframe on the context menu.
Setting Description
Channels The channels to be included in the charts. You need to indicate at least two
channels for this type of analysis.
Threshold: The minimum duration (seconds) of an All Channels Busy event to be included in
Duration the charts. If set to 0, All Channels Busy events with any duration are included.
Threshold: The minimum number of channels unavailable simultaneously that make an All
Level Channels Busy event.
Work Hours The time interval(s) within the reported time to be included in the charts.
The X-axis shows the reported time divided into timeframes. The time settings
are displayed on the chart’s toolbar next to the Scroll button.
The Y-axis shows the number of All Channels Busy events in each timeframe.
If pointed with the mouse cursor, a timeframe with All Channel Bus events
displays a tooltip with the timestamps of the frame, the number of calculated
All Channels Busy events, and the total duration of all calculated events.
If lasts through several timeframes, an event is calculated in each timeframe as
an independent event.
To drill down into a particular timeframe, click the blue line in that timeframe. You cannot
drill down into a timeframe where the line lies on the X-axis (“no All Channel Busy
events”). To define the timeframe of the new chart to which you drill down, point the line
and click the arrow. Click the preferred timeframe on the context menu.
To learn the details about the All Channel Busy events displayed in the chart, build the All
Channels Busy report by clicking the Go to All Channels Busy button on the toolbar
above the chart. To understand what caused an All Channels Busy event, build the Event
Viewer report.
A.1.9.2 Channels
The Channels chart displays the number of disconnected and/or busy channels in each
timeframe of the reported time. The line chart is built for all selected channels. The
threshold filter settings are not considered. The Threshold: Level filter setting appears
in the chart as a dotted line.
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In the Busy Channels mode, the green line in each timeframe is the counter of
channels that were busy (simultaneously or not) for any time during the
timeframe.
In the Disconnected and Busy Channels mode, the yellow line in each
timeframe is the counter of channels that were unavailable (disconnected or
busy) for the subscribers for any time during the timeframe.
To drill down into a particular timeframe, click the line in that timeframe. To define the
timeframe of the new chart to which you drill down, point the line and click the arrow.
Click the preferred timeframe on the context menu.
To learn the details about the usage of the selected channels, build the Channels Usage
charts by clicking the Go to Channels Usage Analytics button on the toolbar above the
chart.
A.1.10 Frequency Usage
The Frequency Usage chart shows the frequency usage (%) of each selected peer in the
reported time.
Setting Description
Work Hours The time interval(s) within the reported time to be included in the charts.
Each selected peer is displayed in a separate line chart. The name of the peer is displayed
near the Y-axis in each chart.
The X-axis shows the reported time divided into timeframes. The time settings
are displayed on the chart’s toolbar next to the Scroll button.
The Y-axis shows the frequency usage (%). The value is calculated in each
timeframe as activity time divided by the time when the peer stayed connected.
The color of the line indicates the connection status of the peer. The red line
means that the peer was disconnected during the entire timeframe. If the peer
was connected even for a short time within the timeframe, the line is blue.
To drill down into a particular timeframe, click the blue line in that timeframe. To define
the timeframe of the new chart to which you drill down, point the line and click the arrow.
Click the preferred timeframe on the context menu.
Note: You cannot drill down into a timeframe where the line is red (“no connection”) or
where the frequency usage equals to 0.00% (“no activity”).
A.2 Reports
This section includes the description of each report that can be generated in the TRBOnet
Watch console. For each report the section describes its goal, filter settings, and included
fields.
To learn more about filter settings, refer to section 5.3.3 Using Filters (page 66).
Setting Description
Messages The types of traffic such as Voice, Data, Telemetry and other and, optionally, the
types of calls included in the report.
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
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Table 51: Activities over Time report – fields
Field Description
System The name of the system whose channel was used to transmit the call.
Peer In MOTOTRBO systems, the ID of the peer that repeated the call. Is set to 0 for other
systems.
Slot ID The time slot of the repeater in which the call was repeated.
RSSI (dBm) The incoming signal strength measured in the MOTOTRBO repeater slot. Is set to
“N/A” if not applicable.
Setting Description
Messages The types of traffic such as Voice, Data, Telemetry and other and, optionally, the
types of calls included in the report.
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
Voice Quantity The number of voice calls initiated by the radio during the reported
calls, total time.
GPS Quantity The number of GPS messages sent by the radio during the reported
packets, time.
total
Duration The total duration of GPS traffic initiated by the radio.
(d.h:m:s.ms)
ARS Quantity The number of ARS messages sent by the radio during the reported
packets, time.
total
Duration The total duration of ARS traffic initiated by the radio.
(d.h:m:s.ms)
Other, Quantity The number of other data calls sent by the radio during the reported
total time.
Duration The total duration of other data calls initiated by the radio.
(d.h:m:s.ms)
Total Quantity The share of traffic (%) generated by the radio in the system during the
(%) reported time. The value is calculated for all kinds of traffic.
Duration (%) The total duration of calls (%) initiated by the radio in the system during
the reported time.
Setting Description
Messages The types of traffic such as Voice, Data, Telemetry and other and, optionally, the
types of calls included in the report.
Work Hours The time intervals within the reported time to be included in the report.
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Table 55: Activities by Group report – fields
Voice calls Quantity The number of voice calls initiated by the talk group members during
the reported time.
Duration The total duration of voice calls initiated by the talk group members.
(d.h:m:s.ms)
Average The average duration of a voice call initiated in the talk group.
duration
(d.h:m:s.ms)
Total % The share (%) of the talk group in the overall voice traffic transmitted
in the system during the reported time.
Setting Description
Work Hours The time intervals within the reported time to be included in the report.
Field Description
Peer ID The system peer related to the event. Is set to “N/A” if not a peer event.
Peer Type The type of the system peer related to the event. Options: Hardware, Software, N/A
(if not a peer event or the peer is unknown).
Setting Description
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
Field Description
System The name of the system in which the message was sent.
Text The text of the message (appears if the message can be parsed).
Note: MOTOTRBO systems included in this report should have the “Store Repeater Call
Monitoring messages” feature enabled in the TRBOnet Watch configuration
settings. For details, refer to section 4.9.1.2 Configuring Data Storage (page 19).
Setting Description
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
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Table 61: RCM Messages report – fields
Field Description
Session The type of RCM. For a brief description of all RCM messages, refer to Appendix C:
Subtype RCM Messages (page 112).
System The name of the MOTOTRBO system in which the repeater sent the RCM message.
Peer The peer ID of the repeater that sent the RCM message.
Setting Description
Channels The system channels to be included in the report. You need to indicate at least two
channels for this report.
Threshold: The minimum duration (in seconds) of an All Channels Busy event to be included in
Duration the report. If set to “0”, any duration is included.
Threshold: The number of channels that should be busy at the same time to report an All
Level Channels Busy event.
Work Hours The time intervals within the reported time to be included in the report.
Field Description
Subscriber Click the Load.. value to see activity of subscribers in the busy channels. The selected
activity while field can show any of the following:
all channels No activity: No subscriber activity was registered in the busy channels.
are busy Collapse: The expanded list shows the subscribers whose traffic made the
channels busy. The included fields are:
Protocol: The type of traffic.
Subprotocol: The type of call or message.
Start: The start time of the transmission.
Duration: The duration of the transmission (including hang time).
Sender: The radio ID of the sender.
Recipient: The radio ID of the recipient.
System: The system that transmitted the call or message.
Field Description
Site: For Linked Capacity Plus systems, the site where the transmission
occurred. Not relevant to other system types (set to 0).
Peer: The peer ID of the repeater that transmitted the call or message.
Slot: The time slot that was busy.
Start Time The date and time when all selected channels became busy.
End Time The date and time when any selected channel became available after all of them were
busy.
Duration The total time during which the selected channels were busy. Format: DD.HH:MM:SS
Setting Description
Senders The radio ID of subscribers whose outgoing traffic is included in the report.
Recipients The radio ID of subscribers whose incoming traffic is included in the report.
Work Hours The time intervals within the reported time to be included in the report.
Field Description
Duration The total time during which the repeater used the channel to transmit the GPS
message. Hang time is included.
System The name of the system that transmitted the GPS message.
Peer The peer ID of the repeater that transmitted the GPS message.
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Field Description
Radius, m The tracking inaccuracy (in meters) of the GPS coordinates. This report includes
all GPS transmissions where the tracking inaccuracy does not exceed 15 meters;
records with greater inaccuracy are not included in the report.
Setting Description
Work Hours The time intervals within the reported time to be included in the report.
Timeframe The timeframe of the report per which the activity and connection of
each peer is evaluated.
Note: If the peer had no activity during the reported timeframe, the
Activity status is not displayed.
<Peer ID> Duration, The total time the peer was active or connected within the timeframe.
(<system >) h:m:s.ms
Resource Description
OpenStreetMaps Free online map. Includes MAPNIK, CYCLE, TRANSPORT, LANDSCAPE and
MAPQUEST subtypes.
Official website: http://www.openstreetmap.org
Resource Description
T-Map Offline maps created from raster graphics images (for instance, from a scanned
paper map) using the TRBOnet.Map Edit tool. The output files have the TMAP
extension.
The TRBOnet.Map Edit tool ships with TRBOnet Enterprise and is described in the
TRBOnet Enterprise documentation.
For all questions about creating TMAP files, contact the support team of Neocom
Software, Ltd.
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SNMP Support
B.1 MIB Files
To configure communication with the TRBOnet Watch SNMP Agent, you need to upload
and install on the NMS system the following MIB files:
common\ns_00_INET-ADDRESS-MIB.mib
common\ns_01_CISCO-SMI.mib
common\ns_02_CISCO-TC.mib
common\ns_03_RMON-MIB.mib
common\ns_04_TOKEN-RING-RMON-MIB.mib
common\ns_05_SNMP-FRAMEWORK-MIB.mib
common\ns_06_RMON2-MIB.mib
common\ns_07_ENTITY-MIB.mib
common\ns_08_CISCO-ENTITY-ALARM-MIB.mib
common\ns_09_ALARM-MIB[rfc3877].mib
ns_10_NEOCOM-SMI.MIB
ns_11_NEOCOM-PRODUCTS-MIB.MIB
The latest version of MIB files can be obtained at the following URL:
http://s3.trbonet.com/download/watch/snmp_tools/NeocomMIBs.zip
MIBs numbered 08-09 and all references (00-07 files) are contained in the MIB\Common
folder. The number in the file name indicates the compilation order on a remote MNS.
NEOCOM-PRODUCTS-MIB (11) describes TRBOnet Watch and determines the scope of
ENTITY-MIB and CISCO-ENTITY-ALARM-MIB (08) functionality implemented in the
current version of the product.
ENTITY-MIB (07) contains information for managing physical entities in the system. It also
arranges the entities into a containment tree that depicts their hierarchy and relationship
to each other. The MIB supports the entPhysicalTable table.
entPhysicalTable describes each physical component (entity) in the system. The table
contains an entry for the top-level entity (master repeater) and for each entity connected
to the master (hardware peers, applications, and other). Each entry provides information
about the entity: its name, type, vendor, and a description, and describes how the entity
fits into the hierarchy of system entities.
CISCO-ENTITY-ALARM-MIB (08) provides the information about all types of alarms in the
system. This information serves for the following:
Monitoring when alarms are asserted and cleared.
Obtaining alarm history information.
Tracking alarm statistics and counts.
Generating SNMP traps and syslog messages in response to alarms.
The following objects are the notifications expected on a remote NMS if SNMP notification is enabled in
the TRBOnet Watch server configuration. For details, refer to section 4.11 Configuring SNMP
Communication (page 36).
1.3.6.1.4.1.9.9.138.2.0.2 CISCO-ENTITY-
ceAlarmCleared Alarm Disabled ALARM-MIB
1.3.6.1.2.1.47.2.0.1 ENTITY-MIB
entConfigChange Generated when
entPhysicalTable modified
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B.3 Alarms
An alarm contains the following information:
Type: A unique code that identifies the alarm
Severity: The severity of the condition causing the alarm
Description: The information about the condition that caused the alarm
Alarm state
The alarm state indicates the current state of the condition that caused the alarm:
Asserted: The condition currently exists.
Cleared: The condition has been resolved.
Alarm severity
The severity of the alarm indicates the type of condition the alarm represents.
Critical (1): A severe, service-affecting condition that requires immediate
corrective action.
Major (2): A hardware or software condition that indicates a serious disruption
of service or the malfunctioning or failure of important hardware. Although less
serious than a critical alarm, a major alarm requires immediate attention and
response of a technician to restore or maintain system capability.
Minor (3): A condition or problem that does not seriously affect customer
service, or occurs on nonessential hardware.
Info (4): The information message concerning the event that improves
operation, or the indication of a condition that could cause a problem.
Interpreting alarm information in CISCO-ENTITY-ALARM-MIB
To determine if any alarms are currently being asserted, read the ceAlarmTable object
values.
Each entry in the table contains information about the alarms currently being asserted by
each physical entity. Each entry is indexed by object entPhysicalIndex (ENTITY-MIB) of the
entity.
To obtain information about individual alarms, read the ceAlarmDescrSeverity and
ceAlarmDescrText object values.
TRBOnet Watch Alarm Codes
TxAlarm 1
RxAlarm 2
Temp_Alarm 3
AC_Power_Alarm 4
FanAlarm 5
PA_EEPROM_Corruption_Type_1 6
PA_EEPROM_Corruption_Type_2 7
PA_EEPROM_Corruption_Type_3 8
Exciter_EEPROM_Corruption_Type_1 9
Exciter_EEPROM_Corruption_Type_2 10
Exciter_EEPROM_Corruption_Type_3 11
Receiver_EEPROM_Corruption_Type_1 12
Receiver_EEPROM_Corruption_Type_2 13
Receiver_EEPROM_Corruption_Type_3 14
PA_Voltage_Alarm_High 16
PA_Voltage_Minor_Alarm 17
PA_Voltage_Major_Alarm 18
VSWR_Minor_Alarm 19
VSWR_Major_Alarm 20
Transmitter_Power_Minor_Alarm_2db 21
Transmitter_Power_Minor_Alarm_3db 22
Transmitter_Power_Major_Alarm_3db 23
Interoperability_Between_Exciter_and_PA 24
Incorrect_Carrier_Frequency 25
Incorrect_Codeplug_for_MTR2000_PA 26
Reference_Incompatibility 30
Exciter_Driver_Amp_Alarm 31
Exciter_Final_Amp_Alarm 32
Volt_8_Supply_Alarm 33
Volt_10_Supply_Alarm 34
RF_Power_Control_Alarm 35
PA_Gain_Alarm 36
Ext_Circulator_Temp 37
PA_Revision 38
Exciter_Revision 39
RxRevision 40
PeerDisconnected 107
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B.4 Examples
The following examples demonstrate how to configure an NMS for SNMP communication
with TRBOnet Watch.
Note: All examples use SNMPc Enterprise by Castle Rock Computing. For details, refer
to http://www.castlerock.com/products/snmpc/ .
Table 72: Examples of configuring an NMS for SNMP communication with TRBOnet Watch
Install custom MIBs in the Copy all MIB files from the MIB folder to the ...\SNMPc Network
SNMP management console Manager\mibfiles\ folder.
Launch the management console.
On the main menu, choose Config and then Mib Database.
In the dialog box, click Add and choose all necessary files from
the list. Click OK.
Click the Compile button to recompile the MIB database.
Click Ok.
Read the list of alarms from a The ceAlarmList object (ceAlarmTable, Oid: 1.3.6.1.4.1.9.9.138.1.2.5.1.3)
ceAlarmList contains alarms as 32-byte strings in hexadecimal format.
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RCM Messages
When the system is unable to set up the call or continue the call requested, it declines
the call setup request with the reason code. TRBOnet Watch console displays such reason
codes in Live Monitor and includes them in reports as RCM messages.
The following table describes all RCM messages that can be displayed in the TRBOnet
Watch console.
Race Condition Failure The Call Setup request is rejected during Arbitration.
Destination Group Busy Failure The Call Setup request is declined because the destination Group is
busy on another channel.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus/LCP systems only.
All Channels Busy Failure The Call Setup request is declined because all the channels at the
site are busy. The rest channel is busy.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus /LCP systems only.
OTA Repeat Disabled Failure The Call Setup request is declined because the repeater where the
request is sent is momentarily disabled by a system monitoring
application.
Signal Interference Failure The Call Setup request is declined because the repeater where the
request is sent is suffering FCC type I or II interference.
In Capacity Plus /LCP systems, this scenario applies to setting up a
new call in the rest channel only.
CWID In Progress Failure The Call Setup request is declined because the repeater where the
request is sent is transmitting CWID.
In Capacity Plus /LCP systems, this scenario applies to setting up a
new call in the rest channel only.
TOT Expiry Premature Call End The call sending is ended because of the TOT timer expiry.
Failure
Transmit Interrupted Call Failure The Call Setup request with interrupt access failed to interrupt the
ongoing OTA interrupt voice call.
Higher Priority Call Takeover The call is preempted by another call with higher priority such as
Failure Emergency call.
Local Group Call Not Allowed The Call Setup request for starting a Local Group call is declined
because the site where the request is sent is reserved for Wide Area
or Private calls.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus /LCP systems only.
Non-Rest Channel Repeater The Call Setup request is received on the non-rest channel
repeater.
This scenario applies to Capacity Plus /LCP systems only.
Destination Site/Sites Busy The Call Setup request to start a wide area group call is declined
because the destination sites of the group do not have channels
available.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus /LCP systems only.
Long Under Run Condition The repeater ends the call due to jitter buffer under-runs occurring
continuously for over 720 ms. This may be due to the network
congestion.
All Call Ongoing or In-progress The Call Setup request is declined because All Call is ongoing.
This scenario applies to setting up a new call in the rest channel in
Capacity Plus /LCP systems only.
Start of Signal Interference (FCC Signal interference is strong enough and begins to block repeat
Type I) (FCC Type I).
End of Signal Interference (FCC Signal interference is weak enough and the repeater resumes over-
Type I) the-air repeat (FCC Type I).
Start of Signal Interference (FCC Signal interference is strong enough and begins to block repeat
Type II) (FCC Type II).
End of Signal Interference (FCC Signal interference is weak enough and the repeater resumes over-
Type II) the-air repeat (FCC Type II).
Start of CWID/BSI Repeat The repeater has to transmit CWID/BSI and begins to block repeat.
End of CWID/BSI Repeat Broadcast of the calls into the air is intermitted.
Signal Interference Failure The repeater finishes CWID/BSI transmission and resumes over-
the-air repeat.
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