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Abstract
In order for organizations to achieve their goals and objectives, it is necessary for them to adjust to their
environment through strategy. It is therefore imperative for the Police service in Kenya to understand their
resources and the forces that shape organizational competition. However it has been known that significant
number of strategic initiatives fail during their implementation since it has been recognized as the biggest
challenge for organizations.Kenya’s Vision 2030 lays emphasis on security as crucial pillars for economic
growth implying the police play a crucial role in creating the conditions in which development can take place.
The Administration Police Service in trying to better its service delivery has so far drawn up three strategic plan
with 2013-2017 being the current plan under implementation. However, there has been little change in the
structure, accountability and attitude of the police service to match these plans. Despite experiencing numerous
attacks, 5% of people in Lamu County view the police as a threat to local security and 25% of residents rated the
police performance as quite bad while previous reports indicate that the police were slow in responding to
attacks in the county. This study therefore sought to find out the determinants of an effective strategy
implementation in Administration police service in Kenya. Specifically the study sought to determine the
influence of management style, communication, organizational culture and stakeholder involvement on effective
implementation of strategies. The findings of this study will seek to fill the existing information gap on the issues
impeding the implementation of the strategies at Administration Police Service as an instrument of modernizing
the Administration Police which has been shown to be making slow progress on intended reforms in the service.
The study adopted a cross sectional descriptive design involving survey of senior officers and 212 junior police
officers. The senior police officers including County/Sub-county Commanders and head of Divisions were
purposively sampled to respond to key informant interviews while junior officers stratified into divisions were
randomly selected to respond to self-administered questionnaires. Organizational culture in APS in Lamu
County was fairly supportive of strategy implementation. There was above average involvement of staff despite
low levels of continuous investment in employee skills. In addition, there were consistent actions in the APS
although leaders did not ‘practice what they preach’. The APS also was averagely adaptable despite being
somehow opaque in its operations. Officers were also not excited about the organizational vision in the APS.The
stakeholders’ involvement was moderately high. Other government agencies were highly involved in strategic
implementation by the APS while local community members, junior officers and commanders were moderately
involved. Other government agencies took highest priority and attention in the APS and these agencies also had
the highest power to influence APS. On the other hand junior officers were actively seeking attention for
requests they submitted to the APS.
Keywords: Police, strategy implementation practices, strategy, strategic leadership, communication.
1.0 INTRODUCTION
According to Pearce and Robinson (2000); Kandie and Koech (2015), in order for organizations to achieve their
goals and objectives, it is necessary for them to adjust to their environment through strategy. It is therefore
imperative for the Police service to understand their resources and the forces that shape organizational
competition. As a way of meeting these increasing demands the police globally have embraced the issues of
strategic management (Sterling, 2003; Kimiti, et al., 2014). It is imperative to note that even the well-crafted
strategies are useless if they cannot be implemented (Prasad, 2015). However it has been known that significant
number of strategic initiatives fail during their implementation since it has been recognized as the biggest
challenge for organizations (Blahová & Knápková, 2011).The increased demand for better quality services from
the Kenyan government has risen as a result of increased citizens’ expectation about the quality and value of
those services rise (Chemwei, et al., 2014).
Strategy implementation is an action phase of the strategic management process involving putting the
chosen strategy into practice, resourcing the strategy, configuring the organization’s culture and structure to fit
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the strategy and managing change (Schermerhorn, 2010). Effective implementation of a strategy occurs when the
resources and actions of the organizations are linked to the strategic priorities, when the objectives set are
achieved and when main factors of success are identified and the alignment reporting and performance measures
(Sorooshian,et al., 2010). Implementation of a strategy is seen as a non-linear process since it involves
continually scanning the environment changes in the process and adjusting the strategy according to these
changes so as not to render the strategy being implemented useless at the course of implementation (Campbell, et
al., 2002).
Police reforms across the world are constantly carried out as a standard practice of modern policing since
they are always under great pressure from state and non-state actors to reduce an ever increasing criminal
instances while at the same time operating within the confines of the law (Savage, 2007; Chtalu, 2014).
Successful police reforms however is associated with proper implementation of strategic plans as a driver to
open police culture as well as presenting greater opportunity for external scrutiny of policing activities. A study
of Romanian and Bulgarian police found that, despite police reform efforts through strategic planning, police-
community relations were still characterized by distrust (Andreescu & Keeling, 2012). Similar findings were
also recorded in Maldives where it was found that despite implementing strategic plans there appeared to be a
disconnect between the community’s expectations and police priorities (Srivastava & Kotwal, 2011). Contrary
findings were made among Queensland Police Service which found that strategic planning was associated with
successful reforms in the police service (Hann & Mortimer, 2003).
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Police Strategic Plan 2013-2017 all aimed to transform APS into a world class service.
However, there has been little change in the structure, accountability and attitude of the police service to
match these plans. Reports commissioned by the Government of Kenya including Kriegler, et al., (2008),
National Task Force on Police Reforms, (2009) and Waki, et al.,(2008) all indicated that the Police service in
Kenya has poorly adapted to changes in the external environment. As a measure of output in the AP strategic
plan, it envisioned 46% drop in crime rate but in 2014, crime reported to the police declined by 3.4% while the
number of offenders reported reduced by 3.7% (KNBS, 2015). Also in the Strategic plan of 2009-2013, the AP
recognize the absence of establishment of a monitoring and evaluation to assess the implementation of the
previous strategic plan and therefore recommends for the establishment of this critical component to evaluate its
implementation as well as ensuring it remains on track to be done at least quarterly (Administration Police,
2010). However, evidence has it that this evaluation rarely happens safe for an annual event. Further, although a
new strategic plan 2013-2017 has been drawn it is yet to be launched and reforms in the police sector in general
have been slow.
Also there has been reported increase of up to 30% in extrajudicial killings in 2014 from 2013 by the police
(IMLU, 2014; KNHCR, 2014). The police also face constrained police-community relations for instance, in an
earlier survey it was reported that 58% of Kenyans feared reporting to the police since they feared torture (IMLU,
2011, 2014; Dumbar, 2014; KNHCR, 2014, 2015). Despite moderate levels of awareness (56.3%) of community
policing which is the central focus of the AP, its embrace by the community remains relatively low (9%) since
up to 39% of Kenyans fear being harassed by the police during community policing activities (IPOA, 2013). The
lack of progress in implementing the reform agenda increases the risk of human rights abuses and limits the
preparedness of the police to handle such abuses in a fair and effective manner (Amnesty International, 2013).
1.6 HYPOTHESIS
A hypothesis is a statement or explanation that is suggested by knowledge or observation but has not, yet, been
proved or disproved (Yin, 2009). The following null hypotheses were generated from reviewed literature;
H01: Organizational culture has no effect on the strategy implementation in the Administration police service in
Kenya.
Ha1: Organizational culture has an effect on strategy implementation in the Administration police service in
Kenya.
H02: Stakeholder involvement has no effect on the strategy implementation in the Administration police service
in Kenya.
Ha2: Stakeholder involvement has an effect on strategic implementation in the Administration police service in
Kenya.
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observant stakeholders who are willing to correct or else seek redress if they feel their expectations are not met.
As such therefore while implementing strategies, the police must consider all relevant stakeholders and involve
them throughout the process right from the start of strategic planning. This will ensure its successful
implementation.
Much as the police would like to see their strategic plans implemented, most are not implemented according
to the plans outlined due to red tapes or rather the chain of command associated with the disciplined services.
These influential individuals the public and various stakeholders have their values and priorities that must be
taken care-of. The police is largely dependent on the government, community and other stakeholders thus
according to Abok, et al. (2013) this places weight on the style of management to be employed and the
communication types in that organization. The increased global competition makes it impossible for any
particular organization to perform all business on its own and hence the best run organizations have found ways
to successfully and efficiently manage diverse interests through incorporation of important stakeholders
(Cooperrider & Whitney, 2001).
The envisaged integration of the Kenya Police and the Administration Police Services has also been a
challenge as the two institutions continue to work separately, thus impeding effective coordination and
collaboration as envisioned by the NPS Act (Njuguna, et al., 2015). In a study of strategy implementation by the
Kenya Police Service, Kipkurui (2014) noted that ineffective coordination and sharing of responsibilities among
the staff of the Kenya police and the administration police came out as another factor that affects the success of
implementing strategies in the national police service. Furthermore, overlapping of activities during the
implementation was found to create confusion among the implementers and therefore leading to delays in the
implementation and unnecessary bureaucracies.
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skills based on individual and organizational values, leadership interests and reliability of employees in different
situations (Faghihi&Allameh, 2012). Organizational leadership is inherently bounded by system characteristics
and dynamics, that is, leadership is contextually defined and caused. Great leaders attract, hire and inspire people.
Cognitive theory is used as a bridge between strategy implementation, management and the employees,
especially the focus of the middle management (Andersen,et al., 2013). This cognitive focus would be seen as an
emphasis to explore how these individuals make sense of implementation of a strategic change and how their
perception is affected and how these perceptions influence later actions (Nguyen, 2009). Psychological variables
used due to this enhanced focus relates to motivation and liking. To be able to prefer a new product, new
strategic change or in general a disruptive event of status quo would mean a reprogramming of their old
perceptions. Further, to follow through to commit to the disruptive event, a level of motivation has to be in place
for the implementation process to be successful. Also a response to a change activates a cognitive process of
interpretation, attribution and inference. Where interpretation is viewed as the individuals conception of how this
new change would affect their reality while attribution and inference can be viewed as the judicial process in the
mind of the individuals. Here they identify problems connected to the innovation or strategic change, how this
change could be beneficial and how easy or difficult it would be to change their behaviour to adapt to it. The
problems normally lie within the manager’s underestimation of the cognitive schemas or the script of their
employees and do therefore not acknowledge how problematic it would be to change them. Different leadership
styles and approaches or support based on cognitive aids are all dependent on an individual’s cognitive schema,
they are pre-programmed by the organizational and individual factors that would highly effective on the outcome
of a strategic decision.
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variables in the model other than organization culture. The Adjusted R2 was 0.107 which did not change the
results substantially as it reduced the explanatory behavior of the predictor to 32.7% Table 4.3 shows the
goodness of fit of the model: Y= β0 + β4X4 + ε which is the linear model involving organization culture (X4) as
the only independent variable.
Table 4.3: Model Summary for Organization Culture
Model Coefficient
R 0.429
R Square 0.107
Adjusted R square 0.099
Std Error of the estimate 0.56796
The overall model significance was presented in. An F statistic of 13.491 that was obtained from the model
is greater than F-critical (1, 195) at P=0.05 this implies that we reject the null hypothesis that organization
culture has no significant influence on strategy implementation in APS in Kenya. The findings imply that
organization culture was statistically significant in explaining strategy execution. The study, therefore, rejected
the null hypothesis H04at 95% confidence interval, meaning there was a significant relationship between
organization culture and strategic execution.
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