Pooja Chaudhary

Product Manager

Focused Professional targeting challenging assignments in Product

Career Summary
Education
Achievement-driven Professional offering nearly 8+ years of experience in Product Management
and Business Analysis.
• 2014: B.E. (Computer Science) from
Proficient at partnering with cross-functional organizations to maximize efficiency and create
Thakur College of Engineering and
better business solutions.
Technology (Mumbai University),
International exposure at client's headquarter (Germany) for almost a year Mumbai with 66.55%
Work on Agile methodology, SCRUM and Kanban framework with experience in SCRUM project
implementation
Strong knowledge of Ecommerce, Retail and HealthCare customer facing processes for such Core Competencies
industries
Expertise in engaging with internal and external stakeholders at various levels to drive deliveries
focused towards Business goals and objectives • Agile Methodologies
• Ecommerce Domain
Certifications • SCRUM Agile Framework
• KANBAN Agile Framework
• Scrum Project Management
Certified SAFe® Product Owner / Product Manager (SAFe 5), Issued on Nov 2022
Certified ScrumMaster® (CSM®), Issued on Jan 2019 • AEM(Content Management System)
Certified Scrum Product Owner® (CSPO®), Issued on Nov 2019 • Basic Java
Advanced Certified ScrumMaster, Issued on Jul 2020 • Web technologies - HTML,JavaScript,
Oracle Certified Associate, Oracle Solaris 10 Operating System, Issued on Aug 2016 jQuery, AJAX
Adobe Certified Expert - Adobe Experience Manager Sites Developer, Issued on Jan 2017

Accolades Skill Set

Star of the Month for Content & Data POD. • Product Management
Abbott Excellence Award for exceptional contributions to ~$100M projects • Data Privacy Policy
Abbott Excellence Award for reducing the overall support ticket count from ~5000 to ~1000 in 5 • Data Lifecycle Management
months for Libre EMEA eCommerce operations • PCI-Audit Remediation
Appointed at client’s headquarters in Germany as a BA for requirement gathering, client demo, • System Life Cycle Document
providing product training and pitching solutions and design for almost 1 year. Management
Assisted in resolving complex compliance issues, positioning company to be compliant as per • Vendor Risk Assesment
regulatory standards • Project Management

Professional Experience

Publicis Sapient
Product Manager: Apr 2022- Present (Noida)
Project Aim: Academy Sports & Outdoor: Academy Sports & Outdoor is looking for a more data-driven approach to improve its website
performance and increase customer engagement.
Accomplishment:
1. Translate product strategy into detailed requirements and prototypes.
2. Scope and prioritize activities based on business and customer impact.
3. Maintain and prioritize the product backlog.
4. Support the development team with any questions they may have
5. Create epics and user stories for the development team.
6. Participate in daily scrum meetings, planning, reviews, and retrospectives
7. Execute product strategy.
8. Create a User journey Process flow diagram for all new functional requirements.
Sr. Business Analyst:
Project Aim: Aesop: AESOP wants to build an inventory system that shall provide a near-real-time state of inventory not only for sales purpose
but also for planning. Additionally, it will simplify the inventory data flow process overtime. This will make the addition of new channels and
markets easier in the future.
Accomplishment:
1. Participate in the requirement gathering workshop with multiple stakeholders for defining the project scope and High-level
execution plan.
2. Create a User journey Process flow diagram for a better understanding of the user experience.
3. Create epics and detailed use-cases based on scenarios that were discussed with the business and development team.
4. Coordinated with the business for signing off the product requirements.
5. Assisted project leads to create High-level and Mid-level project plans.

ABBOTT
Business Analyst: Dec 2018 – Apr 2022 (Mumbai)
Project Aim: e-Abbott WebShop: Onboard new division
Accomplishment:
1. Participate in requirements gathering sessions with multi-stakeholders (US Business, Customer Representatives and Sales
Representatives) for defining project scope, product vision and project execution plan as business had to onboard a new division
 2. Cater business to design business workflow; define key responsibilities of team members (Business & Technical)
3. Coordinated with Business for Signing off product requirements
4. Act as POC & sign-off as Business Product owner for Development team
5. Create designs and workflows focused towards optimizing user experience
6. Create Stories, Acceptance criteria and have detailed discussion with Development team on Business expectations for each Stories
7. Responsible for managing System Life Cycle, Data Privacy Policy, Data Loss Protection Policy, Vendor Risk assessment, System Risk
Assessment and Data Life cycle documentation for ensuring Abbott’s quality standards and other applicable regulations are met
8. Participate in PCI-Audit remediation program to make e-Abbott PCI-DSS compliant

Project Aim: Apollo WebShop: Support Hypercare period after project launch
Accomplishment:
1. Facilitate Agile scrum update meetings and provide weekly status update reports to desired stakeholders
2. Engage regularly with product team members to build and introduce few features and functionalities to the existing ecommerce and
digital marketing websites of the company
3. Assist development team to analyze Business requirements and coordinate their efforts enhancing efficiency contributing to
enhanced business
4. Work allocation based on story points in alignment with Technical Development Team
5. Monitor and ensure holistic regulatory compliance covering all aspects of product development lifecycle and launch/product
deployment timeline
6. Coordinate with senior management executives to create effective product launch schedules for future releases
7. Create and manage product backlog of the ecommerce solution for new project development and ongoing maintenance activities

System Analyst (AEM Developer) Nov 2017- Nov 2018 (Mumbai)

Project Aim: Freestyle Libre (FSL): Design client’s website using Adobe Experience Manager (AEM) CMS
Accomplished:
1. Attended workshop on client’s location for requirement gathering and helped business in designing and finalizing UI for FSL
webshop
2. Developed multiple templates, components, dialogs, widgets for business so that marketing team can use the CMS tool all by
themselves with less dependence on IT team
3. Represented as Technical lead for EMEA business and attended all the technical discussion along with business that they had with
other vendor partners
4. Provided trainings to EMEA business on how to use AEM content management tool
5. Provided innovative technical solutions that helped business in achieving better user experience by following industries best practice
6. Helped EMEA business team in setting up AEM CMS tool for any new location, provided application support, supported launch
activities, and coordinated with all inhouse technical team as well as vendor partners involved
7. Proactively supported and guided team during critical production launch.

INFOSYS
Senior System Engineer (AEM Developer) Jun 2017- Nov 2017(Pune)

Project Aim: Amex: Create Workflows for Quality Assurance using AEM CMS.
Accomplished:
1. Developed AEM workflows for Amex QA team so that they can review all the contents (image, document, pdf) before publishing on
their website
2. Lead all the demo sessions with business and provided them training on how to use workflow
3. Created user manual document for US business on how to use workflows
Dec 2015- June 2017(Pune)
Project Aim: GSK: Support enhancement activities for Marketing users who were using AEM CMS
Accomplished:
1. Responsible for enhancement of all the existing components and UI of webpages specific to project requirement.
2. Participated in troubleshooting production issues related to AEM websites
3. Supported continuous improvement of coding standards for team
System Engineer (Support Engineer) Dec 2014- Dec 2015(Chennai)

Project Aim: Merck: Maintain website for Marketing users which was based on Drupal CMS.
Accomplished:
1. Participated with lead developers in UI changes as requested by Marketing team

2. Helped Marketing team in UAT testing for any new requirements that was deployed on Webpage
3. Participated in creating change control documentation like design documents, unit test and deployment instructions
System Engineer Trainee Jun 2014- Oct 2014(Mysore)

Project Aim: Infosys: Attend Infosys Training Program.

Contact:
[email protected] +91-8454065696 PoojaChaudhary