Concord 4 Install Guide

GE
Security
Concord 4 Installation Manual
P/N 466-2182 • REV G • ISS 12JUL10

Copyright © 2010 GE Security, Inc.
This document may not be copied in whole or in part or otherwise reproduced without prior
written consent from GE Security, Inc., except where specifically permitted under US and
international copyright law.
Disclaimer The information in this document is subject to change without notice. GE Security, Inc.
(“GE Security”) assumes no responsibility for inaccuracies or omissions and specifically disclaims
any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or
indirectly, of the use or application of any of the contents of this document. For the latest
documentation, contact your local supplier or visit us online at www.gesecurity.com.
This publication may contain examples of screen captures and reports used in daily operations.
Examples may include fictitious names of individuals and companies. Any similarity to names
and addresses of actual businesses or persons is entirely coincidental.
Trademarks and patents GE and the GE monogram are trademarks of General Electric Company.
Other trade names used in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user
documentation for details. For the latest product information, contact your local supplier or visit
us online at www.gesecurity.com.
Contact information For contact information see out Web site: www.gesecurity.com
Content
Important information iii
Chapter 1 Introduction 1
Planning the installation 2
SuperBus 2000 bus devices 3
Chapter 2 Installation 5
Installation overview 6
Mounting the panel 10
Intrusion detection devices 14
Smoke detectors 14
Speakers and sirens 17
SuperBus 2000 touchpads 21
SuperBus 2000 modules 21
Phones 27
Power 29
Chapter 3 Programming 31
Overview 32
Quick programming mode 34
Tier 1 programming menus 35
Security menu 43
Phones menu 48
Phone options menu 52
Timers menu 55
Light control menu 57
Touchpad options menu 58
Reporting menu 59
Siren options menu 64
Sensors menu 65
Audio verification menu 69
Accessory modules menu 71
Onboard options menu 75
Macro keys menu 78
User programming mode 79
Downloader programming 89
Chapter 4 Testing and troubleshooting 91

Testing the system 92
Concord 4 Installation Manual i

Troubleshooting 101
Appendix A System planning sheets 111

Customer information 112
Wireless devices 112
Hardware devices 113
Zone and sensor assignments 115
System settings index and record 118
Appendix B Reference tables 123

Sensor group characteristics 124
Sensor text 128
System event triggers 130
Sensor group event triggers 131
Sensor number event triggers 132
System feature event triggers 135
Response characteristics 136
Response numbers 136
Specifications 138
ii Concord 4 Installation Manual

Important information
Intended use
Use this product only for the purpose it was designed for; refer to the data sheet and
user documentation for details. For the latest product information, contact your local
supplier or visit us online at www.gesecurity.com.
Changes or modifications not expressly approved by GE Security can void the user’s
authority to operate the equipment.
About this manual

This manual provides information for planning, installing, programming, and testing
this security system. Planning sheets are included for you to record hardware layout
and software programming settings.
Use this manual for the following panels:
600-1021-95R Concord 4 RF
600-1022-95R Concord Express V4
600-1040 Concord Commercial V4
600-1042 Concord Hybrid
When necessary, this manual refers you to other documentation with compatible
peripherals.
The Concord 4 User Manual (P/N 466-2183) contains user worksheets that you should
fill out during the installation and programming of the system. For multiple-partition
systems, we suggest a user manual for each partition.
Read these instructions and all related documentation entirely before installing or
operating this product.
Note: A qualified service person, complying with all applicable codes, should perform
all required hardware installation.
Concord 4 Installation Manual iii

iv Concord 4 Installation Manual
Chapter 1
Introduction
Summary
This chapter provides information to help you plan your Concord 4 panel and system
installation.
Content
Planning the installation 2
Standard panel 2
SuperBus 2000 bus devices 3
Concord 4 Installation Manual 1

Chapter 1: Introduction
Planning the installation

This section describes system capabilities to help you get familiar with the system.
Appendix A “System planning sheets” on page 111 provides planning sheets that let
you record the hardware and programming configuration of the system. Fill in all
necessary information ahead of time to help prepare for system installation.
Standard panel
Table 1 below shows the standard panel capabilities.
Table 1: Panel capabilities

Capabilities Concord Express v4 Concord 4/Concord Commercial v4
Zones 32 96
Partitions 2 6
Bus devices 16 16
User codes 16 230
Table 2 describes the basic panel (out-of-box) hardware capabilities for all panels.
Table 2: Basic panel hardware capabilities

Power Input for an AC step-down, plug-in style transformer.
Auxiliary power output Output that supplies 9 to 14 VDC with up to 1 amp for bus devices and
hardwired detectors, such as smoke and motion detectors.
Bus A and B Input and output that provides communication between bus devices
and the panel.
Siren driver Output that can drive an 8-ohm load and provides intrusion and fire
alarm sounds for partition 1 (15 watts maximum).
Two onboard outputs Can be used to activate other signaling devices based on system
events.
Out 1 is a 9 to 14 VDC source output, limited to 1.0 amp max.
Out 2 is an open-collector output, rated up to 14 VDC, 300 mA max
Microphone input Input used for 2-way audio when used in conjunction with the
Interrogator 200 audio verification module.
Eight supervised hardwired Inputs for various hardwired detectors. Zone 8 can be set up in
zones programming to accept two-wire smoke detectors. It sources 9 to 14
VDC, 90mA max.
Built-in RF receiver Allows use of up to 96 (Concord 4) or 32 (Concord Express v4) 319.5
MHz. crystal and/or SAW learn mode wireless sensors and touchpads.
Phone line connection Allows panel to communicate with central monitoring station and/or
pagers.
2 Concord 4 Installation Manual

SuperBus 2000 bus devices

The following components can be used with the Concord 4 panel:
Table 3: SuperBus devices

Touchpads Use the following touchpads for installer/user programming and
system operation.
• SuperBus 2000 2x16 LCD touchpad
• SuperBus 2000 2x20 LCD touchpad
• SuperBus 2000 2x20 VFD touchpad
• SuperBus 2000 ATP 1000 touchpad
Use the following touchpads for installer quick programming,
system operation and user programming:
• SuperBus 2000 fixed display touchpad
• SuperBus 2000 FTP 1000 touchpad
SuperBus 2000 RF transceiver Use the transceiver to receive signals from sensors and touchpad
that may be on the fringe of panel reception. The transceiver is
compatible with all 319.5 MHz crystal and SAW learn mode
wireless sensors and touchpads.
Power line carrier transformer Allows the use of X10 powerhouse lamp modules for light control
and light activation during alarms.
SuperBus 2000 voice only Provides an output for a speaker that sounds system status and
module alarm voice messages.
SuperBus 2000 phone Allows system access and control using touchtone telephones,
interface/voice module onsite or offsite. The module includes an output for a speaker
that sounds system status and alarm voice messages
SnapCards The following SnapCards expand the system as described:
8Z input Snapcard: Provides eight additional hardwired zone
inputs, of which two are dedicated for using two-wire smoke
detectors.
4 output SnapCard: Provides four form C relay outputs that can
be set up to activate other signaling devices, based on system
events, schedules, or direct control.
4Z input/output combo SnapCard: Provides three hardwired zone
inputs, one two-wire smoke detector loop, and two outputs that
can be set up to activate other signaling devices, based on
system events, schedules, or direct control.
SuperBus 2000 8Z input module Provides eight additional hardwire zone inputs.
(HIM)
SuperBus 2000 four-relay output Provides four form C relay outputs that can be set up to activate
module (HOM) other signaling devices, based on system events.

Interrogator 200 audio Allows central station operators to listen in and talk to occupants
verification module on the premises to verify the emergency when an alarm report is
received.
SuperBus 2000 energy saver Provides a money-saving and convenient way to monitor and
module (ESM) control temperatures. The ESM uses low- and high-temperature
limits to save energy by overriding the existing HVAC thermostat.
SuperBus 2000 automation Provides a connection to a compatible home automation device.
module
SuperBus 2000 wireless cellular Allows users to control and monitor the status of their system
gateway from the alarm.com internet website.
SuperBus 2000 2-amp power Provides an additional 12 VDC, 2 amps for powering system
supply devices and is supervised via the panel data bus.

Chapter 2
Installation
Summary
This chapter provides information on locating and installing the panel and system
components.
Content
Installation overview 6
Mounting the panel 10
Intrusion detection devices 14
Smoke detectors 14
Speakers and sirens 17
SuperBus 2000 touchpads 21
SuperBus 2000 modules 21
Phones 27
Power 29

Chapter 2: Installation
Installation overview
Before starting the installation, plan your system layout and programming using the
worksheets provided in Appendix A “System planning sheets” on page 111.
Note: Class 2, Class 3, and power-limited fire alarm circuits must be installed using
FPL, FPLR, FPLP, or substitute cable permitted by the National Electrical Code
ANSI/NFPA 70 or Class 2, Class 3, and power-limited fire alarm circuit conductors
must be installed as Class 1 or higher circuits.
Note: Class 2, Class 3, and power-limited burglar alarm circuits must be installed
using CL2, CL2R, CL2P, or substituting cable permitted by ANSI/NFPA 70. Wire that
extends beyond the cable jacket must be separated from all other conductors by a
minimum of 0.25 in. or by a nonconductive barrier.
Use the following installation guidelines:
• Centrally locate the panel with relation to detection devices whenever possible, to
help reduce wire run lengths and labor.
• Locate the panel where the temperature will not exceed 120°F (49°C) or fall below
32°F (0°C).
• Avoid running wires parallel with electrical wiring or fixtures such as fluorescent
lighting, to prevent wire runs from picking up electrical noise.
• Mount the panel at a comfortable working height (about 45 to 55 in. from the floor
to the bottom of the panel, as shown in Figure 1 on page 7).
• Leave space to the left and right of the panel for wiring, phone jack, and mounting
optional modules. Allow at least 9 in. (23 cm) above the panel cabinet for
antennas. Allow at least 24 in. (62 cm) in front of the panel to open the panel door.

Figure 1: Panel and component locations on a wall
19.25 in.
(48.9 cm)
12 in. 7.25 in.
(30.5 cm) (18.4 cm)
(23 cm)
9 in.
Antenna area
(58.5 cm)
23 in.
Panel
(35.5 cm)
14 in.
Phone jack and
optional module
mounting area
(114 to 140 cm)

45 to 55 in.
Leave at least 24 in. (62 cm) in front of the panel
to allow the user to open the cabinet door and
access the panel components.
Floor
Total system power and wire length guidelines

The panel can supply up to 1 amp (1,000 mA) in full load alarm condition for system
devices connected to panel terminals 4 (+12V), 7 and 8 (speaker terminals), 9 (OUT1),
11 (+12V), 24 (2W SMK ZONE 8), and SnapCard terminals.
For 24-hour backup, the total standby current draw for all devices connected to
panel terminals 4 (+12V), 9 (OUT1), 11 (+12V), 24 (if configured for 2-wire smoke loop),
and SnapCard terminals is limited to 90 mA (during normal standby condition) using a
4.5 or 5.0 Ah battery, or 190 mA (during normal standby condition) using a 7.0 Ah
battery.
The total system wire length allowed can vary depending on devices powered by the
panel, the wire length between devices and the panel, and the combined wire length
of all devices.
Table 4 on page 8 describes the maximum wire length allowed between compatible
devices and the panel, and the minimum and maximum current draw of each device.

Table 4: Wire length requirements

Device Max. wire Standby mA Alarm mA draw
length to panel draw
SuperBus 2000 2x16 LCD alphanumeric 22 ga.: 300 ft. 15 mA 90 mA
touchpad 18 ga.: 750 ft.
SuperBus 2000 ATP 1000 alphanumeric 22 ga.: 300 ft. 12 mA 110 mA
SuperBus 2000 fixed display touchpad 22 ga.: 300 ft. 11 mA 65 mA
18 ga.: 700 ft.
SuperBus 2000 FTP 1000 fixed display touchpad 22 ga.: 300 ft. 12 mA 75 mA
18 ga.: 700 ft.
SuperBus 2000 RF transceiver 22 ga.: 1,000 ft. 45 mA 55 mA
18 ga.: 2,500 ft.
SuperBus 2000 phone interface/voice module 22 ga.: 40 ft. 25 mA 600 mA
18 ga.: 120 ft.
SuperBus 2000 voice-only module 22 ga.: 40 ft. 20 mA 300 mA (jumper)
18 ga.: 120 ft.
600 mA (no
jumper)
SuperBus 2000 2 amp power supply No load No load
4 input/2 output SnapCard N/A 20 mA 185 mA*
8Z hardwired zone expander SnapCard N/A 38 mA 230 mA*
4 output SnapCard N/A 1 mA 130 mA*
SuperBus 2000 8Z input module 22 ga.: 1,800 ft. 18 mA 35 mA
18 ga.: 4,000 ft.
SuperBus 2000 4-relay output module 22 ga.: 350 ft. 12 mA 180 mA
18 ga.: 900 ft.
SuperBus 2000 energy saver module 22 ga.: 1,600 ft. 20 mA 20 mA
18 ga.: 4,000 ft.
SuperBus 2000 automation module 22 ga.: 1,500 ft. 30 mA 35 mA
18 ga.: 4,000 ft.
SuperBus 2000 wireless cellular gateway 22 ga.: 40 ft. 65 mA 1600 mA
18 ga.: 90 ft.
Interrogator 200 22 ga.: 3,200 ft. 10 mA 10 mA
18 ga.: 4,500 ft.
Interrogator AVM 22 ga.: 110 ft. 45 mA 300 mA
18 ga.: 260 ft.

Device Max. wire Standby mA Alarm mA draw

length to panel draw
Two-wire smoke detectors (ESL 429AT, 429C, 22 ga.: 330 ft. 70 µA 60 mA
429CT, 521B, 521BXT, 521NCSXT 18 ga.: 330 ft.
Two-wire smoke detectors (system sensor 2400, 22 ga.: 330 ft. 120 µA 80 mA
2400TH) 18 ga.: 330 ft.
Hardwired interior siren (13-949) 22 ga.: 750 ft. 0 mA 85 mA
18 ga.: 1,500 ft.
Piezo dynamic exterior siren (13-950) 22 ga.: 750 ft. 0 mA 150 mA
18 ga.: 1,500 ft.
Speaker siren (60-528 or 13-060) 18 ga.: 100 ft. 0 mA 500 mA
*Maximum current draw for the SnapCards does not include the load which may be applied to their
auxiliary DC supply.
Table 5 below describes the total system wire lengths allowed for all SuperBus 2000
devices when installing systems using unshielded or shielded cable. After determining
panel location, run all necessary wires to that location using the information in
Table 6 below.
Table 5: Wire lengths

Wire type Total system wire
18-gauge, unshielded 4,000 ft.
18-gauge, shielded 3,000 ft.
22-gauge, unshielded 4,000 ft.
22-gauge, shielded 3,000 ft.
Table 6: Device wire requirements

Device Wire requirements
AC power transformer 2-conductor, 18-gauge, 25 ft. max.
Earth ground Single conductor, 16-gauge solid, 25 ft. max.
Telephone (RJ-31X) 4-conductor
Detection devices 2- or 4-conductor, 22-gauge, 1,000 ft. max.
2- or 4-conductor, 18-gauge, 2,500 ft. max.
(based on 30 ohms max. loop resistance including
device)
Speakers 2-conductor, 18-gauge, 100 ft. max.
SuperBus 2000 devices 4-conductor, 22- or 18-gauge
Interrogator 200 AVM power and microphone 4-conductor, 22-gauge, shielded
2-wire smoke detectors 2-conductor, 22-gauge, 330 ft. max.
2-conductor, 18-gauge, 830 ft. max.

Mounting the panel

Mount the panel to the wall or wall studs.
Caution: Make sure you are free of static electricity whenever you work on the panel
with the cover open. To discharge any static, first touch the metal panel chassis, and
then stay in contact with the chassis when touching the circuit board. We
recommend using a grounding strap.
To mount the panel:

1. Remove the panel door and remove the necessary wiring knockouts. Be careful
not to damage the circuit board.
2. Feed all wires through wiring knockouts and place the panel in position against
the wall.
3. Level the panel and mark the top and bottom mounting holes (see Figure 2
below).
4. Install anchors where studs are not present.
5. Partially insert screws into the two top mounting hole locations, then hang the
panel on the two screws.
6. Recheck for level, insert the two lower screws, and tighten all four mounting
screws.
Figure 2: Panel components and mounting holes
Antennas
Mounting hole Mounting hole

Snapcard connector
Backup battery terminals
Processor
Programming
touchpad header Terminal strip
Mounting hole Mounting hole

Grounding the panel

For maximum protection from lightning strikes and transients, connect the enclosure
to earth ground as shown in Figure 3 below. Use 16-gauge, solid copper wire from an
earth grounded cold water pipe clamp to the enclosure.
Figure 3: Grounding the panel
Grounding wire
Grounding clamp
Water pipe
Note: For best results, we recommend that you crimp a spade lug on the wire end at
the panel and secure the lug to the enclosure.
Antenna shrouds
Install a plastic antenna shroud (included with panel) over each antenna and snap
them into the holes on the top of the enclosure (skip this step for hybrid and
commercial systems).

Optional SnapCards
Use the SnapCard header on the right side of the panel (Figure 4 below) to install an
optional SnapCard. Install the SnapCard onto the panel SnapCard header and secure
it in place with two screws, included with the SnapCard. To connect all necessary
input/output wiring, refer to the SnapCard documentation.
Figure 4: Installing a SnapCard
Mounting hole
Snapcard connector
Snapcard
Mounting hole

Panel terminals
Figure 5 below shows an overview of panel terminals. The following sections provide
details on how to connect devices to the panel.
Figure 5: Panel terminals

16.5 VAC GND +12V A B SPKR SPKR OUT1 OUT2 +12V MIC GND ZONE1 ZONE2 GND ZONE3 ZONE4 GND ZONE5 ZONE6 GND ZONE7 ZONE8 GRN BRN GRY RED
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
BRN GRY
(-) (+)
_ + NC COM
GRN RED
(-) (+)
BUS B - White or Yellow
+12V - Red
BUS A - Green
GND - Black
TIP RING
(+) (-)
SW SW GND #1 #2
Zones
The panel comes with factory programmed onboard hardwired zones. Install 2 kohm,
end-of-line (EOL) resistors on all unused factory programmed onboard hardwired
zones. If you don’t want to install EOL resistors, delete any unused zones from
memory.
Zone inputs 1 through 8 are supervised using the included 2-kohm, end-of-line
resistors at the last device on each circuit. All eight zones accept either normally open
(NO) or normally closed (NC) detection devices.

Intrusion detection devices

Figure 6 below shows the typical wiring for NC and NO door/window intrusion
detection and the typical wiring for a PIR motion detector. The minimum available
panel voltage for hardwired PIR motion detectors is 8.5 VDC.
Figure 6: Connecting intrusion detection and motion detector circuits
GND ZONE1 ZONE2 GND ZONE3 +12V GND ZONE5
Panel terminals
Normally closed Normally open

(NC) contacts (NO) contacts Motion
in series in series detector
NC COM
2 kohm resistor
2 kohm resistor
Smoke detectors
You can connect two-wire and four-wire smoke detectors to the system.
Two-wire smoke detectors

Zone input 8 can be set up (in program mode) to accept the following 12 VDC, two-
wire smoke detectors:
ESL models 429AT, 429C, 429CT, 521B, 521BXT, 521NCSXT (models 521B and
521BXT require the following dip switch settings: 1-on, 2-off)
Caution: Use only the two-wire smoke detector models listed. Alarm signals from
other detectors may not process correctly if the panel loses AC power and is
operating only from the backup battery.
When set up for two-wire smoke detectors, zone 8 can handle up to 20 smoke
detectors (all of the same model, as listed above) with 120 uA maximum idle current
per detector. Maximum total loop current allowed in an alarm condition is 90 mA.
Connect one or more, two-wire smoke detectors to the panel as shown in Figure 7 on
page 15.

Note: When using two-wire smoke detectors on zone 8, the two-wire smoke setting
(in program mode) must be turned on before entering the learn sensors menu.
Figure 7: Connecting two- and four-wire smoke detectors
GND ZONE 7 ZONE 8 GND ZONE 7 ZONE 8

Panel terminals
Two-wire smoke Four-wire smoke

detectors detectors
Note: The two-wire smoke setting (in program mode) must be on when using four-
wire smoke detectors as shown in Figure 7 above. See “Onboard options - inputs
settings” on page 75 for complete details.
If two-wire smoke detectors with built-in sounders are used (521INCSXT), a polarity
reversal relay (model 405-03) may be used to activate the sounders on all smoke
detectors during a fire alarm (see Figure 8 on page 16). An output must be used to
activate the polarity reversal relay. This output must be configured for fire alarm
trigger, and siren tracking response (001-11).
Note: Onboard outputs 1 or 2, SnapCard outputs, or output module outputs may be
used to activate the polarity reversal relay.
Maximum alarm current that the panel can source to all external devices is limited to
1 amp. Be sure to include the alarm current for all sounder smoke detectors in the
alarm current calculation.

Figure 8: Polarity reversal module
2W-SMK
OUT 2 +12V GND ZONE 8
Polarity reversal
module (part # 405-03)
521NCSXT 521NCSXT
Four-wire smoke detectors

Terminal 24 provides power to four-wire smoke detectors that latch and remain in
the alarm state until power turns off, then restores to the detector. The panel
provides this power interruption from terminal 24 (2W SMK ZONE 8) only when the
two-wire smoke option is on.
Note: The two-wire smoke feature must be on for smoke detectors to reset after
canceling a fire alarm.
Table 7 below describes the minimum available panel power. Use only four-wire
smoke detectors that operate at these power limits. Connect up to five smoke
detectors as shown in Figure 7 on page 15.
Table 7: Minimum available panel power

Minimum voltage Maximum current available
8.3 VDC Up to 30 mA total (combined alarm) current

Speakers and sirens

The panel provides one siren driver output for intrusion (steady), fire (temporal 3), and
auxiliary (on-off-on-off) alarm sounds. This output trips only for partition 1 alarms.
Install all sirens/speakers indoors in a concealed location.
Note: Do not connect a bell or piezo siren to the speaker output (terminals 7 and 8).
The output can drive a single 8-ohm speaker or a multiple speaker circuit of 8 ohms
or higher. When connecting two or more speakers, wire them in series. Wiring
speakers in parallel can permanently damage the panel. Compatible speakers are
shown below.
Caution: To avoid disabling the panel speaker output, do not make speaker
connections with the panel power on.
15-watt speaker (13-060)

For exterior siren applications, connect the speaker to the panel using 18-gauge wire
as shown in Figure 9 below.
Figure 9: Connecting exterior speakers
SPKR SPKR SPKR SPKR

Panel terminals
Two 8-ohm speakers

in series (16 ohms)
Splice
Hardwired interior speaker (60-528)

Connect interior speakers to the panel (see Figure 10 on page 18) using 18-gauge
wire.
Caution: Connect only the large speaker to panel terminals 7 and 8 as shown. The
smaller speaker cannot handle output to terminals 7 and 8. To avoid damaging the
speaker, do not connect the smaller speaker to terminals 7 and 8.

Figure 10: Connecting hardwired interior speakers
SPKR SPKR SPKR SPKR

7 8 7 8
Not used
Not used
Exterior/interior piezo sirens

Onboard output 1 (OUT 1—terminal 9) is a 9 to 14 VDC switched, programmable
output that can handle a maximum of 1,000 mA current. The default setting (01614)
activates the output 30 seconds after a police or fire alarm condition occurs. This
allows you to connect a piezo siren without changing the output configuration
number in programming. This output is typically used for exterior siren applications.
Connect multiple piezo sirens in parallel. (For more information on output
configuration numbers, see “Onboard options menu” on page 75.)
Note: For 24-hour backup, external power drain is limited to 90 mA (during normal
standby condition), using a 4.5 or 5.0 Ah battery, or 190 mA continuous using a 7.0 Ah
battery.
Piezo dynamic exterior siren (13-950)

Connect the siren to panel as shown in Figure 11 on page 19.

Figure 11: Connecting exterior sirens
OUT1 GND
Panel terminals
Red Black
Output 2
Onboard output 2 (OUT 2—terminal 10) is an open-collector (switched path-to-
ground), programmable output that can handle a maximum of 300 mA current sink
and up to 14 VDC. The default setting (01710) activates the output for status and
alarm tones, allowing for a piezo siren connection without changing the output
configuration number. This output is typically used for interior siren applications. (For
more information on output configuration numbers, see “Onboard options menu” on
page 75.)
Hardwired interior siren (13-949)

This siren has two inputs, steady (#1) and warble (#2). Use the steady (#1) terminal for
Concord 4 panels. The siren also includes a cover tamper switch that can be
connected to a hardwired zone input on the panel, SnapCard or SuperBus 2000
hardwired input module. Connect the siren to the panel/zone input terminals as
shown in Figure 12 below.
Figure 12: Connecting an interior siren
OUT2 +12V
To zone input
2 kohm resistor

Interrogator 200 audio verification module

A maximum of two audio veification modules (AVM) are allowed (partition 1 only).
Connect the Interrogator 200 AVM to the panel terminals as shown in Figure 13
below. Use shielded cable to prevent crosstalk between the speaker and microphone.
Figure 13: Connecting an Interrogator 200
SPKR SPKR +12V MIC GND

Panel terminals
Yellow
Splice
Audio verification
module
Caution: If a speaker is already connected to panel terminals 7 and 8, the

Interrogator 200 speaker must be hooked up in series with that speaker to provide a
16-ohm load. Hooking up speakers in parallel to panel terminals 7 and 8 creates a 4-
ohm load that can cause permanent damage to the panel.

SuperBus 2000 touchpads

SuperBus 2000 touchpads may have wires or screw terminals. All use the same
wiring scheme for power and bus connections. Connect touchpads as shown in
Figure 14 below.
Figure 14: Connecting touchpads
GND +12V A BUS B GND +12V A BUS B
Panel terminals
BUS B - White or Yellow

BUS A - Green
+12V - Red
GND - Black
Touchpad with terminals
A
B
+12V
GND/COM
Touchpad with wires
SuperBus 2000 modules

You may install SuperBus 2000 modules inside the panel cabinet or away from the
panel in the enclosure provided with the module.
Mounting modules inside the panel enclosure

Use the following guidelines when mounting modules inside the panel enclosure
(Figure 15 on page 22):
• Up to four of the SuperBus 2000 modules listed in Table 3 on page 3 can be
mounted inside the cabinet.
• The 2-amp power supply and phone interface/voice module each use two
mounting spaces when mounted inside the panel enclosure.
• The panel includes two support standoffs you install to secure module bookplates
to the panel.
Even if you don’t plan to mount modules inside the cabinet, install the support
standoffs for future use and to avoid losing them.
The cabinet has built-in mounting clips on the top and sides that module backplates
slide onto for mounting.

Figure 15: Installing SuperBus 2000 modules
SuperBus 2000 2-amp power supply (600-1019)

Refer to the power supply documentation for the mounting procedure. Connect the
power supply to the panel terminals and devices to be powered as shown in
Figure 16 below.
Note: Do not connect power (AC and battery) to the power supply until the panel is
ready for power-up. For power supply AC and battery connections, refer to the power
supply documentation.
Figure 16: Wiring the SuperBus 2-amp power supply to the panel
GND +12V A BUS B

Panel terminals
Power supply terminals
To power inputs on devices
SuperBus 2000 transceiver modules

The transceiver expands RF reception range when placed near sensors on the fringe
of panel RF reception. Refer to the transceiver documentation for mounting
information.
Connect the transceiver (up to four) to the panel as shown in Figure 17 on page 23.

Figure 17: Wiring transceivers
GND +12V A BUS B
Panel terminals
Transceiver terminals
GND/COM
B
+12V
A
SuperBus 2000 voice-only module
The module can be mounted inside or outside of the control panel cabinet. Refer to
the documentation included with each module, for complete mounting instructions.
For RJ-31X connections, see “RJ31X phone jack” on page 27.
The module requires panel power and bus connections, and speaker connection
through panel terminals as shown in Figure 18 below.
Figure 18: Wiring for the voice-only module
GND +12V A BUS B SPKR SPKR
Panel terminals
Module terminals
+12V A BUS B GND SPK 1 SPK 2 AUD 1 AUD 2
Not used
SuperBus 2000 phone interface/voice module

The phone interface/voice module includes two backplates for mounting the module
inside the control panel cabinet. You may also mount the module outside of the

cabinet using an optional plastic housing (part no. 60-800). Refer to the
documentation that comes with each module, for complete mounting instructions.
The module requires panel power and bus connections, phone line connection
through panel terminals and DB- 8 cord (from an RJ-31X jack), and speaker
connection through panel terminals. Connect the module to the panel power and bus
terminals as shown in Figure 19 below.
For partition 1, connect the phone line to the module through the panel terminals and
DB-8 cord (from an RJ-31X jack) as shown in Figure 19 below. For partitions 2 to 6
phone connections, see the documentation that comes with each module.
Figure 19: Wiring the phone interface/voice module
Note: To prevent status voice messages from being broadcast outside, do not
connect exterior speakers to phone interface/voice module terminals 6 and 7.
Wiring for status voice messages only

Connect an interior speaker to the phone interface/voice module terminals as shown
in Figure 20 on page 25. When connected as shown, the speaker only produces
status voice messages. In an alarm, the speaker announces voice status messages.
Wiring for status and alarm messages

Make all of the connections shown in Figure 20 on page 25 only if the phone
interface/voice module is being installed in partition 1 and alarm sounds are desired.
In an alarm, the speaker alternates between alarm siren tones and voice status
messages.

Figure 20: Wiring for status and alarm (or status only) messages
SPKR SPKR
Panel terminals 7 8
For alarm messages

(for status only messages,
do not connect these
panel terminals)
Module terminals
+12V
AUD 1
AUD 2
A
GND
RING 1
RING 2
GND
GND
TIP 1
TIP 2
SPK 1
SPK 2
Hardwired interior
speaker (60-528)
SuperBus 2000 energy saver module

Connect the energy saver module to the panel and premises thermostat as shown in
Figure 21 below. Refer to the energy saver module documentation for thermostat
wiring details.
Figure 21: Wiring the thermostat and energy saver module
Thermostat
Energy saver module
HVAC
HVAC
GND +12V A BUS B

Panel terminals

SuperBus 2000 8Z input and 4-relay output modules

Connect the modules to the panel as shown in Figure 22 below. Connect all
necessary input and output wiring using the module documentation.
Figure 22: Wiring input and output modules
Input module Output module
GND +12V A BUS B GND +12V A BUS B
SuperBus 2000 automation module

Connect the SuperBus 2000 automation module to the panel as shown in Figure 23
below.
Figure 23: Connecting an automation device
Automation module circuit board Automation device
DB-9 serial cable
Zone Com
Zone 1
GND +12V A Bus B
Panel terminals

SuperBus 2000 wireless cellular gateway

Connect the SuperBus 2000 wireless cellular gateway module to the SuperBus 2000
terminals as shown in Figure 24 below.
Caution: Since the SuperBus 2000 wireless cellular gateway module draws more
than 1 amp, it must be powered by the SuperBus 2000 2-amp power supply and not
the panel.
Figure 24: Connecting a wireless cellular gateway module
1 2 3 4 5 6
SuperBus 2000 2-amp

power supply terminals
GND
GND
GND
ZONE
BUS B
24 VAC
+12 V OUT
24 VAC
BUS A
+12 V
Phones
The panel cannot be used on a digital or PBX phone line. These systems are designed
for digital type devices only, operating anywhere from 5 VDC and up. The panel uses
an analog modem and does not have a digital converter, adapter, or interface to
operate through such systems.
Note: Some telephones are polatity-sensitive. Green and red wires may need to be
reversed.
RJ31X phone jack

Use the following guidelines when installing an RJ31X phone jack for system control
by phone and central station monitoring:
• Locate the RJ31X jack (CA-38A in Canada) no further than 5 feet from the panel.
• The panel must be connected to a standard analog (loop-start) phone line, that
provides 48 VDC (on-hook or idle).
• For full line seizure, install an RJ31X phone jack on the premises phone line so the
panel is ahead of all phones and other devices on the line. This allows the panel to

take control of the phone line when an alarm occurs, even if the phone is in use or
off-hook.
Note: Connecting the panel to an analog line off the phone switch places the
panel ahead of the phone system, preventing panel access from phones on the
premises. However, the panel can still be accessed from offsite phones.
• If an analog line is not available, contact a telecommunication specialist and
request an analog line off the phone switch (PBX mainframe) or a 1FB (standard
business line).
To connect a phone line to the panel using an RJ31X/CA-38A jack:

1. Run a four-conductor cable from the TELCO protector block to the jack location.
2. Connect one end of the cable to the jack.
3. At the TELCO protector block, remove the premises phone lines from the block
and splice them to the black and white (or yellow) wires of the 4-conductor cable.
4. Connect the green and red wires from the 4-conductor cable to the TIP (+) and
RING (-) posts on the block.
5. Check the phones on the premises for a dial tone and the ability to dial out and
make phone calls. If phones do not work correctly, check all wiring and correct
where necessary.
Connecting the phone line to the panel with a DB-8 cord

After installing the RJ31X jack, you are ready to connect the phone line to the panel. A
DB-8 cord (not included) uses a plug at one end for connecting to the RJ31X module
and flying leads on the other end for panel terminal connections.
To connect the DB-8 cord to the panel terminals and RJ31X jack:
1. Connect the green, brown, gray, and red flying leads from the DB-8 cord to panel
terminals 25, 26, 27, and 28.
2. Insert the DB-8 cord’s plug into the RJ31X.
3. Check the phones on the premises for a dial tone and the ability to dial out and
make phone calls. If phones do not work correctly, check all wiring and correct
where necessary.

Figure 25: Wiring an RJ31X jack and DB-8 cord
Telco
House
GRN BRN GRY RED
25 26 27 28
DB-8 cord
BRN GRY
RJ31X jack
Telco protector
block
TIP RING
(+) (-) Lines from phones
on premises
GRN RED
Dealer cable
Power
After connecting and wiring all devices to the panel, you are ready to apply AC and
backup battery power to the panel.
Caution: Do not plug in the power transformer or connect the backup battery at this
time. The panel must be powered up using the sequence of steps described in “Power
up” on page 30.
AC power transformer
The panel must be powered by a plug-in, step-down transformer that supplies 16.5
VAC, 40 VA (600-1023 or 600-1023-CN).
Note: Do not short the transformer terminals together. The transformer contains an
internal fuse that permanentaly disables the output if the terminals are shorted.
For systems that include X10 lamp modules, the panel must be powered with the line
carrier power transformer that supplies 16.5 VAC, 40 VA (600-1024 or 600-1024-CN).
Connect the power transformer to the panel as shown in Figure 26 on page 30.
Backup battery
Use the 60-681 (12 VDC, 4.5 or 5 Ah) or 60-680 (12 VDC, 7Ah) backup battery. The
battery is automatically tested every 24 hours. Without AC power, the panel will shut

down if the battery voltage falls below 10.2 VDC. Replace the battery when necessary
with the same battery model.
Note: The backup battery leads must be routed along the side of the enclosure and
secured with a cable tie.
Figure 26: Connecting panel power transformer and backup battery
16.5 VAC
1 2
Black (negative)
Red (positive)
Battery
Power up
To power up the panel:
1. Connect the red and black backup battery leads (included with panel) to the lugs
on the panel.
2. Connect the other ends of the backup battery leads to the battery terminals.
3. Plug the transformer into an outlet that is not controlled by a switch.
4. Alphanumeric touchpads display ************, then SCANNING BUS DEVICES,
and finally a date and time display.
Note: If alphanumeric touchpads don’t display anything, immediately unplug the
transformer and disconnect the backup battery.
5. To permanently mount the transformer, unplug it and remove the existing screw
securing the AC outlet cover
WARNING: Use extreme caution when securing the transformer to a metal outlet
cover. You could receive a serious shock if a metal outlet cover drops down onto
the prongs of the plug while you are securing the transformer to the outlet box.
6. Hold the outlet cover in place and plug the transformer into the lower receptacle.
7. Use the screw supplied with the transformer to secure the transformer to the
outlet cover.

Chapter 3
Programming
Summary
This chapter provides instructions on how to program the Concord 4 and includes
descriptions of the programming settings.
Content
Overview 32
Quick programming mode 34
Security menu 43
Phones menu 48
Phone options menu 52
Timers menu 55
Light control menu 57
Touchpad options menu 58
Reporting menu 59
Siren options menu 64
Sensors menu 65
Audio verification menu 69
Accessory modules menu 71
Onboard options menu 75
Macro keys menu 78
User programming mode 79
Downloader programming 89

Chapter 3: Programming
Overview
For onsite system programming, you must have an alphanumeric touchpad.
You must use an installer/dealer code (default = 4321) to enter program mode. You
must disarm all partitions before you can place the system into program mode.
Note: If the system is powered up after the programming touchpad is connected or if
a bus command scan is executed, the programming touchpad will be “learned” into
the system and must later be manually deleted.
To enter program mode:

1. Make sure you disarm the system in all partitions.
2. Press 8, 4321, 0, 0. The display shows SYSTEM PROGRAMMING.
To enter program mode using a programming touchpad:

1. Connect the red, black, green, and white wires from the programming touchpad
cable (60-791) to the power and bus wires/terminals on an alphanumeric
touchpad, matching the +12V (red), Bus A (green), Bus B (white), and GND (black)
on each.
2. Make sure the system is powered up and disarmed.
3. Connect the plug on the cable onto the panel programming touchpad header (see
Figure 27 on page 33).
4. Press 8, 4321, 0, 2. The touchpad sounds one short beep. Press * and verify that
the display shows SERVICE TOUCHPAD ACTIVE.
5. Press 8, 4321, 0, 0 and the display shows SYSTEM PROGRAMMING.
6. After programming is complete, disconnect the touchpad from the panel header.

Figure 27: Programming touchpad
Programming touchpad
connector
Programming touchpad
Programming touchpad cable (60-791)
In program mode, touchpad buttons let you navigate to all installer programming
menus for configuring the system. Table 8 below describes the touchpad button
functions in program mode.
Table 8: Touchpad programming functions

Button Programming function
# Select menu item or data entry.
* Deselect menu item or cancel data entry (if pressed before #).
A (c) Scroll through available options at the current menu tier. Also, scroll
B (d) through sensor text options during sensor text programming.
C Enter pauses when programming phone numbers.
D Delete certain programmed settings.
0 to 9 Enter numeric values wherever needed.
1 and 2 Select off (1) or on (2) wherever needed.
1 to 6 Press and hold to enter alphabetical characters A through F for account
numbers
7 and 9 Press and hold to enter * (7) or # (9) for phone numbers.

Quick programming mode

Use the quick programming mode to program basic system programming with a
SuperBus 2000 fixed display touchpad, SuperBus 2000 FTP 1000 touchpad, or any
SuperBus 2000 alphanumeric touchpad. The following menus are accessible:
• Account number (all partitions)
• CS phone 1
• CS phone 2
• CS phone 3
• Learn sensors—limited to selecting sensor number, sensor group, and partition
assignment. An alphanumeric touchpad is required for programming sensor text
in standard programming mode.
See Table 8 on page 33 for touchpad programming functions.
To enter quick programming mode:

1. Make sure the system is disarmed in all partitions.
2. Press 8, installer/dealer code, 03. The display shows ACCOUNT NUMBER.
3. Cycle through the menus as shown in Table 9 below.
Table 9: Quick programming menus

Account number Partition n (1 to 6) Account number 00000
CS phone CS phone 1 CS phone none
CS phone 2 CS phone none
CS phone 3 CS phone none
Learn sensors Sensor partition n (1 to 6) Sensor group 0
Trip sensor n (1 to 96)
End programming

Tier 1 programming menus

There are two basic tiers of programming menus as shown in Table 10 below.
Table 10: Tier 1 and Tier 2 programming menus

Tier 1 Tier 2
System programming Security
Phones
Phone options
Timers
Light controls
Touchpad options
Reporting
Siren options
Sensors
Audio verification
Accessory modules
Onboard options
Macro keys
Demo kit
Partition 1 copy
Clear memory
Exit programming
This section guides you through tier 1 programming menu items as they appear in
sequence. The exact order you follow depends on whether you’re installing a new
system or changing programming in an existing system.

System programming Use this setting to access the tier 2 programming menus. (See “Tier 2
programming menus” on page 37.)
Demo kit mode This setting determines whether you use your panel for a standard installation
(off) or as a demo kit (on). When the demo kit option is on, only sensors learned
Default = Off
into groups 01 and 03, duress code use, and phone test (8, system master
code, 2) are reported. Turning on this feature and doing a memory clear
changes the following settings:
Partition 1 master code = 1000
Partition 2 master code = 2000
User code 00 = 1001 (partition 1 code – you may use to jump to partition 2)
User code 01 = 1002 (partition 1 code – you may use to bypass sensors)
User code 02 = 2001 (partition 2 code – you may use for remote or offsite
access)
User code 03 = 2002 (partition 2 code – you may use to perform system tests)
User code 04 = 1122 (partition 1 code – you may use to jump to partition 2, for
remote or offsite access, and system tests)
User code 05 = 2233 (partition 2 code – you may use to jump to partition 1, for
remote or offsite access, bypassing sensors, and system tests)
Partition 1 house code = 255 (P)
Partition 2 house code = 254 (O)
Zone 1 (hardwired input 1) = Group 10, front door
Zone 2 (hardwired input 2) = Group 13, bedroom window
Zone 3 (hardwired input 3) = Group 17, living room motion sensor
Zone 4 (hardwired input 4) = Group 1, panic
Zone 5 (wireless keyfob, ID F00201) = Group 01, (no text)
Zone 6 (wireless DWS, ID A00206) = Group 13, kitchen window
Com failure = off, Demo kit = on
AVM code = 1212
Entry delay = 8 seconds
Exit delay = 8 seconds
Extended delay = 1 minute
Siren timeout = 2 minutes
To turn demo kit mode off or on:
1. With the display showing DEMO KIT MODE OFF/ON (current setting),
press 1 (off) or 2 (on). The display flashes the entered setting.
2. Press #. The display shows DEMO KIT MODE OFF/ON (new setting).
Partition 1 copy After programming all settings pertaining to partition 1, you may make an
exact copy to use for partitions 2 to 6. This helps reduce programming time
Default = None
when the system is set up for multiple partitions. If there are certain settings
that are unique to partitions 2 to 6, simply advance to the appropriate menu
and make the necessary changes.
To copy partition 1:
1. With the display showing PARTITION 1 COPY, press #, installer code, #.
The display flashes.
2. Press #. The display shows DONE.

Clear memory Clearing memory deletes all existing programming information (except the
dealer code).
Note: Clearing the memory erases onboard hardwired zone factory
programming.
To clear panel memory:
1. With the system in program mode, press A or B until the display shows
CLEAR MEMORY.
2. Press #. The display shows ENTER CODE TO CLEAR MEMORY.
3. Enter the four-digit installer or dealer code (if programmed) and press #.
After about 5 seconds, the system restarts and the panel scans the bus to
learn all bus devices. If the system doesn’t respond as shown, repeat the
process.
Exiting programming After all installer/dealer programming is completed, exit programming mode.
To exit programming mode:
1. Press * until the display shows SYSTEM PROGRAMMING.
2. Press A or B until the display shows EXIT PROGRAMMING READY.
3. Press #. The touchpad displays the time and date.
Tier 2 programming menus

Table 10 below shows the tier 2 system programming menus. Where applicable, the
setting name is followed by the (shortcut) and [default].
Table 11: System programming menus

Security Global Partition
Downloader code (0000) [12345] Account number (0010 to 0060) [00000]
Installer code (0001) [4321] Quick arm (0011 to 0061) [Off]
Dealer code (0002) [****] Quick exit (0012 to 0062) [Off]
Access code lock (0003) [On] Exit extension (0013 to 0063) [On]
Ptn security (0004) [On] Keyswitch sensor (0014 to 0064) [None]
Multi ptn arm (0005) [None] Keyswitch style (0015 to 0065) [Transition]
Keychain tp ptn (0006) Duress code (0016 to 0066) [****]

Phones CS phone 1 CS phone 2

Phone number (01000) [None] Phone number (01010) [None]
High lvl rpts (01001) [On] High lvl rpts (01011) [Off]
Low lvl rpts (01002) [On] Low lvl rpts (01012) [Off]
Exception rpts (01003) [On] Exception rpts (01013) [Off]
Open/close rpts (01004) [Off] Open/close rpts (01014) [Off]
Backup (01005) [On] Backup (01015) [Off]
Reporting format (01006) [CID] Reporting format (01016) [CID]
Cellular backup (01007) [On] Cellular backup (01017) [Off]
CS phone 3 Pager 1
High lvl rpts (01021) [Off] High lvl rpts (01031) [On]
Low lvl rpts (01022) [Off] Low lvl rpts (01032) [Off]
Exception rpts (01023) [Off] Exception rpts (01033) [Off]
Backup (01025) [Off] Latchkey rpts (01035) [On]
Reporting format (01026) [CID] Streamlining (01036) [On]
Cellular backup (01027) [Off] Ptn assignment (01037) [1]
Pager 2 Pager 3
High lvl rpts (01041) [On] High lvl rpts (01051) [On]
Low lvl rpts (01042) [On] Low lvl rpts (01052) [On]
Latchkey rpts (01045) [On] Latchkey rpts (01055) [On]
Streamlining (01046) [On] Streamlining (01056) [On]
Ptn assignment (01047) [1] Ptn assignment (01057) [1]
Pager 4 Pager 5
High lvl rpts (01061) [On] High lvl rpts (01071) [On]
Low lvl rpts (01062) [On] Low lvl rpts (01072) [On]
Latchkey rpts (01065) [On] Latchkey rpts (01075) [On]
Streamlining (01066) [On] Streamlining (01076) [On]
Ptn assignment (01067) [1] Ptn assignment (01077) [1]
Downloader phone
Phone number (01090) [None]

Phone options Global Partition

Phone test (02000) [On] Local phone ctrl (0210 to 0260) [On]
Auto phone test (02001) [Off] Remote access (0211 to 0261) [On]
Auto test reset (02002) [On] Ring/hang/ring (0212 to 0262) [On]
Comm failure (02003) [On] Line fail delay (0213 ptn 1 only) [None]
DTMF dialing (02004) [On] Toll saver (0214 to 0264) [On]
Dial abort delay (02006) [30 sec.] Phone panic (0215 to 0265) [Off]
Cancel message (02007) [On] Phone ACC key (0216 to 0266) [#]
Pager delay (02008) [15 sec.]
Call wait cancel (02009) [Off]
Dial tone detect (02010) [On]
Timers Global Partition
Supervisory time (0300) [Random] Entry delay (0310 to 0360) [30 seconds]
RF Tx timeout (0302) [12 hrs] Exit Delay (0311 to 0361) [60 seconds]
Phone test freq. (0303) [7 days] Extended delay (0312 to 0362) [4 minutes]
Next phone test (0304) [7 days] Siren timeout (0313 to 0363) [4 minutes]
Output trip time (0305) [4 seconds] Sleep time (0314 to 0364) [22:00]
Activity timeout (0306) [24 hours] No usage time (0315 to 0365) [None]
Daylight savings (0307) [On]
Light control Partition
Entry lights (0400 to 0450) [None]
House code (0401 to 0451) [1B 2C 3D 4E 5F 6G
Touchpad Global Partition
options
Latchkey zones (0500) [None] Fire panic (0510 to 0560) [On]
Auxiliary panic (0511 to 0561) [On]
Police panic (o512 to 0562) [On]
Keychain TP arm (0513 to 0563) [Off]
Star is no delay (0514 to 0564) [Off]
Reporting Global Partition
24-hour tamper (06000) [Off] Opening reports (06100 to 06600) [Off]
Antenna tamper (06001) [Off] Closing reports (06101 to 06601) [Off]
Buffer control (06002) [Off] No activity (06102 to 06602) [Off]
Back in service (06003) [On] Duress option (06103 to 06603) [Off]
Bypass reports (06004) [Off] Force armed (06104 to 06604) [Off]
Low CPU battery (06005) [On] Latchkey format (06105 to 06605) [Off]
Battery restoral (06006) [Off] Freeze alarm (06106 to 06606) [Off]
Buffer full report (06007) [Off] Freeze temp (06107 to 06607) [42]
Zone restorals (06008) [Off] Alarm verify (06108 to 06608) [Off]
Two trip error (06009) [Off] System tamper (06109 to 06609) [Off]
TP panic rpt fmt (06010) [Off] Report confirm (06111 to 06611) [Off]
AC failure (06011) [Off]
Receiver failure (06012) [Off]
RF low bat rpt (06013) [Weekly]
RF supv rpt (06014) [Weekly]
Swinger limit (06015) [1]
Ground fault (06017) [On]
Aux power fail (06016) [On]

Siren options Global Partition

Immediate beeps (0700) [Off] Siren verify (0710 partition 1 only) [Off]
Disable trbl beeps (0701) [Off]
UL 98 options (0702) [Off]
Global fire (0703) [Off]
Silent panic (0704) [Off]
Sensors Learn sensors (080) Sensor text (081)
Sensor partition 1 2 3 4 5 6 Text for sensor n
Sensor group [0] Sensor n item 0
Trip sensor n
Delete sensors (082) Edit sensors (083)
Delete sensor n Sn P1 Gnn NC/NO/TP/RF/HW
Delete sensor n done Sensor partition n
Sensor group n
Audio Partition 1
verification
Audio verify (09000) [Off]
Audio mode (09001) [1]
Fire shutdown (09002) [Off]
Silent talkback (09001) [Off]
Access timeout (09004) [90 seconds]
Beep delay (09005) [2 seconds]
Access code (09006) [****]
VOX mic gain (09007) [14]
VOX gain range (09008) [64]
Manual mic gain (09009) [04]
VOX RX gain (09010) [08]
Accessory Bus device
modules
Unit – ID (10000 to 10015) [Off]
Change ID
Device ID nnnnn
Device partition
Partition assign 1 2 3 4 5 6
Keypad options
Status beeps [On]
Key beeps [On]
Energy options
Freeze temp [42°F]
Temperature 40 to 90 °F
Temperature 40 to 90 °F
Outputs
Output in
Partition assign 1 2 3 4 5 6
Configuration * * * * *
Cellular options
Cellular system [B]

SnapCards
Output programming Output text
Output 1 Output 1 (10120)
Partition assign (101100) [1] Output 1 item n
Configuration (101101) [01400] Output 2 (10121)
Output 2 Output 2 item n
Partition assign (101110) [1] Output 3 (10122)
Configuration (101111) [00410] Output 3 item n
Configuration (101121) [00903]
Output 4
Partition assign (101130) [1]
Onboard Inputs
options
Smoke verify (1100) [Off]
Two-wire smoke (1101) [Off]
Output programming Output text
Configuration (11101) [01614] Output 2 (1121)
Output 2 Output 2 item n
Partition assign (11110) [1]

The following sections guide you through the tier 2 system programming menu items
as they appear in sequence:
• “Security menu” on page 43
• “Phones menu” on page 48
• “Phone options menu” on page 52
• “Timers menu” on page 55
• “Light control menu” on page 57
• “Touchpad options menu” on page 58
• “Reporting menu” on page 59
• “Siren options menu” on page 64
• “Sensors menu” on page 65
• “Audio verification menu” on page 69
• “Accessory modules menu” on page 71
• “Onboard options menu” on page 75
• “Macro keys” on page 78
Each tier 2 menu represents a group of settings related to the menu name. Some tier
2 menus break down into settings that affect the whole system (global) or a specific
partition.
To advance to tier 2 menus from the tier 1 menu, scroll until the display shows
SYSTEM PROGRAMMING, and then press #. The display shows SECURITY (the
first tier 2 menu). You can then scroll through the tier 2 menus and submenus.
Shortcut numbers
To go directly to some settings in tier 2, you can enter the shortcut number for that
setting. Shortcut numbers in this section are provided after the setting name (where
applicable). Shortcut numbers can be used from any setting location within tier 2.

Security menu
Security - global settings
Downloader code Use the five-digit downloader code in conjunction with downloader
programming. The downloader operator must have the panel account
Shortcut: 0000
number and downloader code in order to perform any programming.
Default: 12345
You cannot delete the downloader code from the panel memory. To
change the downloader code to its default setting, enter 12345. The
downloader code resets to defaults during a memory clear only if the
dealer code is not set or if the dealer code is used to initiate the memory
clear.
Installer code The four-digit installer code is used for entering program mode and
changing system settings. If you program a dealer code, only those
Shortcut: 0001
settings not associated with phone numbers and the downloader code
Default: 4321 may be changed
You may not delete the installer code or clear it from the panel memory.
To change the installer code to its default setting, enter 4321.
Dealer code The four-digit dealer code is used to prevent unauthorized persons from
changing the programmed central station phone numbers and
Shortcut: 0002
downloader code. When this feature is enabled, central station phone
Default: None numbers and the downloader code cannot be changed (unless you enter
the program mode by using the dealer code). All other system settings are
still accessible by entering the program mode with the installer code.
The dealer code cannot be deleted by clearing panel memory. To delete a
dealer code, with the display showing DEALER CODE nnnn (current
code), press D. The display shows DEALER CODE ****.
Access code lock This feature determines whether the panel includes access codes when
sending user information to the automation module. When this option is
Shortcut: 0003
on, it means the access codes are not sent.
Default: On
Partition security This feature controls whether an access code is necessary for partition
jumping. When on, you must jump partitions with an access code by
Shortcut: 0004
pressing 8, code, 6, PTN. When off, you may jump partitions without an
Default: On access code by pressing 7, 4, PTN n (n = 1 to 6).
Regardless of the setting, you may always use an access code to jump
partitions.

Multipartition This feature controls which partitions (1 to 6) can be armed/disarmed

arm/disarm simultaneously when using a touchpad and access code assigned to
those partitions. When enabled, users can arm/disarm selected partitions
Shortcut: 0004
using an authorized access code. When disabled, multiple partitions
Default: Off. Partition to cannot be armed/disarmed simultaneously. For this feature:
turn on
• At least two partitions must be selected.
• Touchpads must be assigned to at least one of the selected partitions of
this menu.
• Access codes must be assigned to all selected partitions of this menu. If
the partition assignment for a specific access code does not match the
partitions selected in this menu, only those partitions common to both
menu settings can be armed/disarmed simultaneously with that code.
• A partition cannot be armed/disarmed if it is being controlled by another
source at that time.
• All arming modifiers except Silent affect all partitions being armed. Only
the arming partition can be armed silently.
• When arming multiple partitions, any conditions that prevent arming
are identified on touchpad displays with the affected partition number
flashing. The normal protest/auto force arm sequence follows, or pressing
* cancels the arming request.
• When disarming multiple partitions, any partitions in alarm have the
affected partition number flashing on touchpad displays. Pressing #
cancels all alarms in the selected partitions. Alarm memory information is
then displayed for all canceled alarms.
To disable mulitipartition arm/disarm, with the display showing MULTI-
PTN ARM/DISARM n n n n n n n, select all of the partitions by
entering the appropriate partition number. The partition numbers
disappear from the display. Press #.

Keyfob PTN This feature controls which partitions the selected keyfob can
arm/disarm. When enabled, the selected keyfob can arm/disarm the
Shortcut: 0006
partitions selected in this menu. When disabled, the selected keyfob
Default: On cannot arm/disarm multiple partitions. For this feature:
• If no keyfobs are learned into panel memory, the menu displays NOT
AVAILABLE. When keyfobs are learned into panel memory, two
submenus appear. The first one lets you view keyfob assignments similar
to that of viewing learned sensors. The second submenu lets you view
and change the multipartition arming assignments for that keyfob.
• At least two partitions must be selected.
• Keyfobs can arm/disarm multiple partitions only for those partitions set
up in the Multipartition arm/disarm menu.
• A partition cannot be armed/disarmed if it is being controlled by another
source at that time.
• When arming multiple partitions from a keyfob, any conditions that
prevent arming are identified on touchpad displays in the partition where
that condition exists. Touchpad displays in all other partitions being
armed display PROTEST. The normal protest/auto force arm sequence
follows, or pressing * on any touchpad in a partition being armed cancels
the arming request. Pressing the Lock button again during a protest
bypasses any open sensors in the affected partitions and arms those
partitions.
• When disarming multiple partitions with a keyfob and alarms are active
in one or more of the assigned partitions, protest beeps sound for 5
minutes in all partitions being disarmed; partitions in alarm where sirens
have timed out sound protest beeps for 5 minutes; and partitions in alarm
with active sirens continue sounding the alarm.
In any case where alarms are active the premises may not be safe to
enter. The user has these options: leave and call for help from a safe
location; if entering the premises anyway, go to a hardwired touchpad
and check the system status to determine the alarm. Disarm and alarm
memory is displayed for all assigned partitions; and press the keyfob
Unlock button a second time (within the 5-minute protest period) to
disarm all assigned partitions and cancel all alarms, then go to a
hardwired touchpad and check alarm memory.
To enable keyfob PTN:
1. Learn all keyfobs into panel memory. (See “Sensors menu” on page 65.)
2. Enter this menu (display showing KEYFOB TP PTN), then press #. The
display shows the lowest touchpad sensor number assignment such as:
S1 P1 G0 TP RF where S1 is sensor 1, P1 is partition 1, G0 is sensor
group 0, TP is touchpad and RF is wireless.
3. Press # to accept this keyfob or press A or B until the desired keyfob
appears, then press #. The display shows ARM PARTITION.
4. Enter the desired partitions 1 to 6 (at least two). The display flashes the
entered partitions.

5. Press # and the display stops flashing.

To disable keyfob PTN:
1. Enter this menu (display showing KEYCHAIN TP PTN), then press #.
The display shows the lowest touchpad sensor number assignment such
as: S1 P1 G0 TP RF where S1 is sensor 1, P1 is partition 1, G0 is
sensor group 0, TP is touchpad and RF is wireless.
2. Press # to accept this keyfob or press A or B until the desired keyfob
appears, then press #. The display shows ARM PARTITION.
3. Enter the partition numbers that are displayed (except for the partition
you assigned the touchpad when it was learned). Each disappears from
the display with the touchpad’s original partition number left flashing.
4. Press # and the display stops flashing.

Security - partition 1 to 6 settings
Account number The account number is used as panel (or customer) identification for the
central monitoring station. The panel sends the account number every time
Shortcut: 0010 to 0060
it reports to the central station. Account numbers must be 1 to 10
Default: 00000 characters long.
Alpha characters A to F can be assigned to the account number by pressing
and holding buttons 1 to 6 respectively, until the character appears.
When using the CID reporting format, the letter A is reported as a 0.
Quick arm This feature allows system arming without using an access code. When
quick arm is on, the system arming level can be increased from off to stay,
from off to away, or from stay to away, without entering an access code. A
Default: Off valid access code is still required to decrease the arming level or disarm the
system.
Quick exit This feature determines whether or not users can open and close a
standard entry/exit door without causing an alarm (while the system is
armed). This feature also allows you to leave the armed premises without
Default: On having to disarm and rearm the system. When this feature is on, pressing D
on a touchpad (while the system is armed) starts a two-minute timer that
allows one standard entry/exit door (sensor groups 10 and 19 only) to be
activated once (opened, then closed). When this feature is off, you must
disarm the system before any protected door is opened.
Exit extension This feature determines whether you can reenter and exit again through an
entry or exit delay door (without disarming and rearming the system). This
helps prevent exit faults and false alarms by allowing you to reenter the
Default: On premises for a forgotten item.
When this feature is on, the panel restarts the exit delay timer if you reenter
the premises through a standard delay door before the standard exit delay
time expires. When this feature is off, the exit delay timer does not restart if
you reenter the premises, forcing you to disarm the system to avoid setting
off an accidental alarm.
Keyswitch sensor This feature lets you arm and disarm the system using either a keyswitch
wired to a hardwired zone input or a wireless door/window sensor (sensor
01 to 96).
Default: None
Note: We recommend you program (learn) keyswitch sensors into group 28.
For example, if sensor 1 is designated as the keyswitch sensor and the
system is disarmed, then tripping sensor 1 could arm the system to Away. If
the system is armed to Stay or Away, then tripping the sensor could disarm
the system (depending on keyswitch style).
The panel reports opening, closing, and force-armed reports (if turned on) to
the central monitoring station.

Note: A bypassed keyswitch sensor cannot arm or disarm the system.

During an audible alarm, keyswitch sensors can disarm the system (which
sends a cancel report to the central monitoring station), but cannot arm the
system. The system can be armed only after the siren timeout expires.
Keyswitch sensors test the same as any other sensor and do not arm or
disarm the system during a sensor test.
To delete a keyswitch sensor, with the display showing KEYSWITCH
SENSOR nn (current sensor number), press D to erase the keyswitch
sensor attribute.
Keyswitch style This feature determines how the system behaves when armed/disarmed by
a keyswitch sensor. The choices are as follows:
Transition (press 1): If keyswitch style is set to transition and the keyswitch
Default: Transition
sensor is tripped (opened) when the system is disarmed, the panel will
automatically arm to Away. If the sensor is tripped (opened) when the
system is armed to Away or Stay, the panel will automatically disarm
State (press 2): If keyswitch style is set to state, when the keyswitch sensor is
tripped (opened) the panel arms to Away. If the sensor is restored (closed)
the panel disarms.
Opening, closing, and force arming reports (if turned on) are reported to the
central station for both keyswitch styles.
Duress code The duress code is a unique 4-digit access code that allows users to operate
the system and, at the same time, instructs the panel to send a silent alarm
report to the central station.
Default: ****
Do not use a duress code unless it is necessary. Using duress codes often
results in false alarms due to code entry errors.
To use this feature, the Duress option setting under the “Reporting menu” on
page 59 must be turned on.
Phones menu
Use the Phones menu to set up central station reporting for the system. The Phones
menu has the following submenus:
• Central station phones 1 to 3 (see “Phones - central station phone 1 to 3 settings”
on page 49).
• Pager phones 1 to 5 (see “Phones - pager phone 1 to 5 settings” on page 50).
• Downloader phone (see “Phones - downloader phone settings” on page 52).

Phones - central station phone 1 to 3 settings
Phone number Use this setting to program the central station receiver phone number.
Phone numbers can be 1 to 24 digits long, including pauses or *and #
Shortcut: 01000, 01010,
characters.
and 01020
The phone menus are not accessible if a dealer code is programmed and
Default: None
the installer code is used to enter installer programming mode. To access
these menus when a dealer code is programmed, you must enter installer
programming mode using the dealer code. Call-waiting services should be
disabled to prevent interrupting panel communication to the central
monitoring station. To program a dialing prefix that disables call waiting,
see the call wait cancel setting under the menu “Phone options - global
settings” on page 52.
To delete a central station phone number, with the display showing PHONE
NUMBER (current number), press D. The display shows PHONE NUMBER _.
High level reports When this setting is on, the following conditions report to the central station:
Shortcut: 01001, 01011, • Fire, police, auxiliary, and duress alarms
and 01021 • No activity
• Receiver failure (or jam)
Default: On (1),
• Tamper conditions, including zone tampers and system tamper (40
Off (2 and 3)
incorrect key presses or touchpad supervisory)
• Entering or exiting sensor test mode
• Phone test
Low level reports When this setting is on, the following nonalarm conditions report to the
central station:
Shortcut: 01002, 01012,
and 01022 • Force armed
• Hardwired zone trouble (open or short)
Default: On (1),
• Supervisory (wireless devices)
Off (2 and 3)
• Low battery (wireless devices)
• Phone test
• Other nonalarm related conditions
Exception reports When this setting is on, the panel reports to the central station if the system
is not armed or disarmed at the specified schedule times.
Shortcut: 01003, 01013,
and 01023
Default: Off
Open/close reports This setting determines whether opening and closing reports are sent to the
central station. When turned on, the panel sends a closing report when the
Shortcut: 01004, 01014,
system is armed and an opening report when the system is disarmed.
and 01024
To use this feature, the opening reports and closing reports settings under
Default: Off
the “Reporting menu” on page 59 must be turned on for that partition.

Backup This setting determines whether the panel uses another programmed
central station phone number for reporting if attempts with the first number
Shortcut: 01005, 01015,
are unsuccessful.
and 01025
When backup is off, the panel makes up to eight attempts to deliver a report
Default: On (1),
with the programmed phone number. When backup is set to on, the panel
Off (2 and 3)
makes up to 16 attempts to deliver the report, alternating between the
programmed phone number and the backup phone number. Central station
phone 1 is backed up by central station phone 2. Central station phones 2
and 3 are backed up by central station phone 1.
SIA/CID reporting This setting determines whether the panel uses the SIA (press 1) or CID
(press 2) reporting format for central station communication.
Shortcut: 01006, 01016,
and 01026
Default: CID
Cellular backup This setting determines whether the panel uses cellular communication for
reporting if attempts using a landline are unsuccessful.
Shortcut: 01007, 01017,
and 01027
Default: On (1),
Off (2 and 3)
Phones - pager phone 1 to 5 settings
Cellular backup This feature programs a phone number that communicates to a pager.
Phone numbers can be 1 to 24 digits long and include pauses, a sky link
Shortcut: 01030, 01040,
number, and 7-digit PIN code.
01050, 01060, and
01070 Call-waiting services should be disabled to prevent interrupting panel
communication to the pagers. To program a dialing prefix that disables call
Default: None
waiting, see the call wait cancel setting under the “Phone options - global
To delete a pager phone number, with the display showing PHONE
NUMBER (current number), press D. The display shows PHONE NUMBER _.
High level reports This setting determines whether the following alarm conditions report to a
pager:
Shortcut: 01031, 01041,
01051, 01061, and • Fire, police, auxiliary, and duress alarms
01071 • No activity
• Receiver failure (or jam)
Default: On
• Tamper conditions, including zone tampers and system tamper (40
incorrect key presses or touchpad supervisory)
• Entering or exiting sensor test mode
• Phone test

Low level reports This setting determines whether the following nonalarm conditions report to
a pager:
Shortcut: 01032, 01042,
01052, 01062, and • Force armed
01072 • Hardwired zone trouble (open or short)
• Supervisory (wireless devices)
Default: Off
• Low battery (wireless devices)
• Phone test
• Other nonalarm related conditions
Exception reports This setting determines whether the panel reports to a pager if the system is
not armed or disarmed at the specified schedule times, if open/close reports
Shortcut: 01033, 01043,
are turned on.
01053, 01063, and
01073
Default: Off
Open/close reports This setting determines whether opening and closing reports are sent to a
pager. When turned on, the panel sends a closing report when the system
Shortcut: 01034, 01044,
arms and an opening report when the system is disarms.
01054, 01064, and
01074 To use this feature, the opening reports and closing reports settings under
the “Reporting menu” on page 59 must be turned on for that partition.
Default: Off
Latchkey reports This setting determines whether the panel reports to a pager when the
system arms or disarms, according to latchkey time scheduling.
Shortcut: 01035, 01045,
01055, 01065, and
01075
Default: On
Streamlining This setting determines whether the panel includes (off) or excludes (on) the
account number when reporting to a pager.
Shortcut: 01036, 01046,
01056, 01066, and
01076
Default: On
Partition assignment This setting determines the partition that reports to a pager. All partitions
may be set to report to a single pager.
Shortcut: 01037, 01047,
01057, 01067, and
01077
Default: 1

Phones - downloader phone settings
Phone number Use this setting to enter the phone number of an offsite computer that can
be used to program the panel through the phone line. Phone numbers can
Shortcut: 01090
be 1 to 24 digits long, including pauses or * and # characters.
Default: None
Call-waiting services should be disabled to prevent interrupting panel
communication to the downloader. To program a dialing prefix that disables
call waiting, see the call wait cancel setting under the “Phone options -
global settings” below.
To delete a downloader phone number, with the display showing PHONE
NUMBER (current number), press D to erase the number. The display shows
PHONE NUMBER_.
Phone options menu

A phone interface/voice module must be installed for the system to use these
settings (except line fail delay).
Phone options - global settings
Phone test This setting determines if you can test the communication from the panel
to the central station or a pager by entering 8, code, 2 (#, 8, code, 2 from a
Shortcut: 02000
touch tone phone).
Default: On
Automatic phone test This setting determines if the panel sends a phone test automatically to
the central station or a pager on a predetermined schedule. (See Phone
Shortcut: 02001
test freq. and Next phone test under “Timers -global settings” on page 55).
Default: Off
Automatic test reset This setting determines whether the automatic phone test interval is reset
after any successful report to the central monitoring station. (See Phone
Shortcut: 02002
test freq. and Next phone test under “Timers -global settings” on page 55).
Default: On When this feature is on, the panel considers any successful report to the
central monitoring station to be a successful phone test. Thus, any panel
report resets the next phone test setting to the phone test frequency
value. The panel only conducts an automatic phone test if no other
reports have been made during the phone test frequency time. Phone test
frequency must be set to 2 or higher for automatic test reset to work.
When this feature is off, an automatic phone test is always conducted
according to the schedule of the phone test frequency setting, even if the
panel makes other reports to the central monitoring station during that
time.

Communication failure This setting determines whether the panel activates trouble beeps to alert
users on the premises that communication to the central station failed.
Shortcut: 02003
Failure notification occurs after the third unsuccessful reporting attempt
Default: On to the central station/pager.
Failure notification can occur immediately if inadequate phone line
voltage is detected upon the initial dialing attempt.
DTMF dialing This setting determines whether the panel uses DTMF tones (on) or pulse
(off) for dialing programmed phone numbers.
Shortcut: 02004
Default: On
Dialer abort delay This setting determines how much time the user has to abort a panel
alarm report (15 to 45 seconds).
Shortcut: 02006
Default: 30 seconds
Cancel message This setting determines whether the panel displays a cancel message
after the user disarms the system to clear an alarm condition.
Shortcut: 02007
Default: On
Pager delay This setting determines how long a report is delayed to a pager (0 to 30
seconds), after the panel dials the pager number.
Shortcut: 02008
The pager delay time should not be set below 5 seconds, unless
Default: 15 seconds
necessary.
Call wait cancel This feature sets up a dialing prefix to disable the call waiting feature
before the panel makes its first dialing attempt to any programmed
Shortcut: 02009
central monitoring station or downloader phone number. The prefix can
Default: None be up to eight digits.
Note: We recommend that you program two pauses in any call wait
cancel dialing prefix to ensure proper operation.
To delete the call wait cancel prefix, with the display showing CALL
WAIT CANCEL (or current setting), press D.
Caution: Do not change this option from its default until verifying with the
customer that he has call waiting with his phone service provider.
Changing this option from its default without call waiting will prohibit the
panel from calling the central station.
Dial tone detect When this setting is on, the panel begins dialing as soon as it detects a
dial tone. When this feature is off, the panel begins dialing a few seconds
Shortcut: 02010
after seizing the phone line. There is no dial tone detect on the last dialing
Default: On attempt.

Phone options - partition 1 to 6 settings
Local phone control When this feature is on, the panel can be accessed from a phone on the
premises.
Default: On
Remote access When this setting is on, the panel can be accessed from an offsite phone.
Default: On
Ring/hang/ring This setting determines how the panel picks up (seizes) the phone line.
Select On if an answering machine shares the phone line with the panel.
Select Off if there is no answering machine sharing the phone line with the
Default: On panel. The remote access setting must be turned on for this feature to work.
When this feature is on, you must use do the following to call the panel,
listen for one or two full rings and then hang up. Call the premises again
within the next 10 to 40 seconds. The system answers after the first ring.
When this feature is off, the system answers after 12 full rings.
Line fail delay This setting determines the amount of time the partition 1 phone line
voltage must be absent before the panel indicates a phone failure trouble
Shortcut: 0213
condition (10 to 240 seconds). If a delay is not programmed (default), the
Default: None panel will not monitor the phone line voltage. Line fail delay is not available
(partition 1 only) for partitions 2 to 6 at this time.
To delete the line fail delay time, with partition 1 selected, press A or B until
the display shows LINE FAIL DELAY nn SECS (current setting). Press
D to delete the current line fail delay time.
Toll saver This setting determines whether the panel answers a phone call on the
eighth ring (on) or twelfth ring (off) when a trouble or alarm condition exists.
Default: On
Phone panic This setting determines whether a police panic alarm can be activated from
a touch-tone phone. When this feature is on, pressing #, ****** from a touch
tone phone on the premises causes a panic alarm.
Default: Off
Phone access key This setting determines which touch-tone phone button is used for system
access and control. If the local phone control feature is enabled, the user
can pick up the phone and press # (within 5 seconds) to access the security
Default: # system. The panel seizes the phone line and waits for the user to enter
system commands. Phone access can be changed from # (1) to * (2).
Use the default setting (#) to avoid conflicts between the security system
and other phone devices and services. Many phone devices and services
require * to initiate their operation, so using * for this security feature could
cause conflicts.

Timers menu
Timers -global settings
Supervisory time This setting determines what time of day the panel sends supervisory, low
battery, or automatic phone test reports to the central station. Enter the 4-
Shortcut: 0300
digit time value (HH:MM). For example, enter 0330 to set the supervisory
Default: set randomly time for 3:30 a.m.
between 01:00 and 4:00.
The panel clock must be set with the correct time for accurate supervisory
time reporting. See “
Time and date menu” on page 80.
RF Tx timeout This setting determines how many hours (2 to 24) the panel has to receive at
least one signal from a wireless sensor (learned into a supervised group). If
Shortcut: 0302
the panel does not receive a signal from any supervised wireless sensor
Default: 12 hours within the set time, the panel reports a supervisory condition to the central
station.
Phone test frequency This setting determines how often (1 to 255 days) the panel conducts the
automatic phone test (see “Phone options - global settings” on page 52).
Shortcut: 0303
Default: 7 days
Next phone test This setting is used by the automatic phone test feature under “Phone
options - global settings” on page 52 to determine when the next automatic
Shortcut: 0304
phone test should occur (1 to 255 days). This setting should be the same as,
Default: 7 days or less than, the phone test frequency setting.
Output trip time This setting determines how long outputs are activated when tripped (1 to
12 seconds), if they are configured for a momentary response.
Shortcut: 0305
Default: 4 seconds
Activity timeout This setting determines when the system sends a no activity report (1 to 42
hours). If no user interaction or device activation occurs in that time, the
Shortcut: 0306
panel sends a report to the central station.
Default: 24 hours
Daylight saving When this setting is on, the panel clock automatically adjusts for daylight
saving time changes.
Shortcut: 0307
Default: On

Timers - partition 1 to 6 settings
Entry delay This setting determines how much time you have to disarm the system
(after entering the armed premises through a designated delay door)
without causing an alarm (30 to 240 seconds).
Default: 30 seconds
Exit delay This setting determines how much time you have (after arming the system)
to leave the premises through a designated delay door without causing an
alarm (45 to 184 seconds).
Default: 60 seconds
Extended delay This setting determines how much time you have (after arming the system)
to enter or exit the premises through a designated extended delay door (1
to 8 minutes).
Default: 4 minutes
Siren timeout This setting determines how long sirens sound (1 to 30 minutes) if no one is
present to disarm the system.
Default: 4 minutes
Sleep time This setting determines the start time and restart of a 10-hour window
during which trouble beeps are suppressed (00:00 to 23:50 using 10 minute
intervals). The initial occurrence of an event that causes trouble beeps
Default: 22:00 (10:00 within this window does not sound trouble beeps until the sleep time
p.m.) window expires. If trouble beeps from a previous event are due to be
restarted during the sleep time window, they restart one hour prior to sleep
time.
To turn off sleep time, with the display showing SLEEP TIME hh:mm
(current setting), press D.
No usage time This setting determines how many days (2 to 255) a partition can remain
disarmed before the panel sends a no usage report to the central
monitoring station and stores the event in the history buffer.
Default: None
When this feature is set:
• This timer decreases by one at sleep time each day the selected partition
remains disarmed.
• If the timer gets to 0 at sleep time, the panel sends a no usage report to
the central monitoring station and stores the event in the history buffer.
• If the partition is armed before the timer reaches 0, the timer resets to the
programmed setting.
When this feature is not set (default), the panel does not send or log no
usage reports.
To turn off no usage time, with the display showing NO USAGE TIME
(current setting), press D.

Light control menu

The Light control menu lets you set up light activation for a specific partition.
Note: For light control to work you must power the panel with a power line carrier
transformer and X10 powerhouse lamp modules must be installed at desired lamps.
Light control - partition 1 to 6 settings
Entry lights This setting determines which X10 controlled lights turn on during entry
and exit delays.
The X10 lamp modules set to 1 always turn on during the entry and exit
Default: None
delays. X10 lamp modules set to 2 always flash the arming level when
arming the system. For example, lights flash two times when arming to
stay (Level 2), and three times when arming to away (Level 3).
To set the entry lights:
1. With the desired partition selected, press #. The display shows ENTRY
LIGHTS nnnnnnn (current setting).
2. Enter all the desired light numbers (3 to 9) based on the unit dial
setting on each X10 lamp module.
3. The display flashes the entered settings. Press # and the display
shows the new settings.
To delete entry lights, enter any light number that appears on the
display, then press #. The number disappears from the display.
House code This setting enables X10 controlled lights to work in a selected partition
without interfering with the X10 controlled lights of the other partitions.
After setting the panel house code for each partition, you must set the
Default: 01 B, 02 C, 03 D, X10 controlled lights for that partition to the same house code. The
04 E, 05 F, and 06 G letter that appears automatically after the house code number
indicates the necessary house dial setting for X10 modules in that
partition (1 to 255).

Touchpad options menu

Touchpad options - global settings
Latchkey zones This setting defines the range of keyfobs that will function as latchkey users
(1 to 96). The value you enter in this section may be any valid zone number.
Shortcut: 0500
When you enter a zone number, all zones at or below that zone number
Default: None function as latchkey users. For example, if you enter 5, any keyfobs learned
into zones 1 to 5 will be latchkey users and all others (6 to 96) will not.
To delete or disable latchkey zones, with the display showing LATCHKEY
ZONES nnn (current setting), press D.
Touchpad options - partition 1 to 6 settings
Fire panic This setting determines whether touchpad fire panic buttons are enabled
(on) or disabled (off).
Default: On
Auxiliary panic This setting determines whether touchpad auxiliary panic buttons are
enabled (on) or disabled (off).
Default: On
Police panic This setting determines whether touchpad police panic buttons are enabled
(on) or disabled (off).
Default: On
Keyfob (keychain TP) When this setting is on, pressing the Lock button on keyfob arms the system
arm directly to away with no delay. When this setting is off, each key press
increments the arming level (for example, from off to stay, from stay to
away).
Default: Off
Star is no delay This setting determines whether the keyfob Star button controls an output
(off) or the no delay feature (on).
Default: Off

Reporting menu
Reporting - global settings
24-hour tamper When this setting is turned on, the panel sounds sirens and reports a
tamper alarm (even when the system is disarmed), when nonfire wireless
Shortcut: 06000
sensor tamper switches are activated.
Default: Off
When this setting is turned off, the panel sounds sirens and reports a
tamper alarm only when nonfire wireless sensor tamper switches are
activated and those sensors are active for the current arming level. For
nonfire sensors not active in the current arming level that have their
tamper switch activated, trouble beeps sound and the panel sends a
sensor tamper report to the central station if the system tamper feature is
on for that partition.
Tamper conditions for fire sensors (group 26) always cause trouble beeps
to sound and report the tamper condition to the central station,
regardless of this feature setting.
Antenna tamper This setting determines whether the panel monitors for antenna tamper
of onboard and all connected bus transceivers and receivers. When
Shortcut: 06001
turned on, the panel sounds trouble beeps in all partitions and reports an
Default: Off antenna tamper condition. Touchpads in all partitions show a receiver
tamper trouble condition. When turned off, the panel ignores antenna
tampers.
Buffer control When this setting is on, only arming level changes and time changes
(system time and daylight saving time) are logged in the buffer (memory)
Shortcut: 06002
of the panel. When this setting is off, all system events are logged in the
Default: Off buffer.
Back in service When this setting is on, the panel reports to the central station when AC
and backup battery power are restored (after an extended power outage).
Shortcut: 06003
Default: On
Bypass reports When this setting is on, the panel reports to the central station whenever
sensors or zones are bypassed.
Shortcut: 06004
Default: Off
Low CPU battery When this setting is on, the panel reports a low panel battery to the
central station when the system battery test fails. If this setting and the
Shortcut: 06005
Aux power fail feature are both on, the panel also monitors for and
Default: On reports a low battery for the SuperBus 2000 2-amp power supply.
Battery restoral If this setting is on, the panel reports to the central monitoring station
when a wireless sensor or touchpad reports a battery replacement to the
Shortcut: 06006
panel.
Default: Off
Buffer full report When this setting is on, the panel sends an event buffer full report to the
central monitoring station when the event buffer is nearing full. When

Shortcut: 06007 turned off, no report is sent.
Default: Off
Zone restorals When this setting is on, the panel reports a restoral to the central
monitoring station for wireless or hardwire zones in alarm before the
Shortcut: 06008
alarm is canceled.
Default: Off
Hardwired smoke detectors connected to panel or SnapCard hardwired
zones do not send restorals.
Two-trip This setting works with the Alarm verify setting (see Alarm verify in
“Reporting - partition 1 to 6 settings” on page 62. If Alarm verify is on, the
Shortcut: 06009
panel waits for a second sensor trip before sending an alarm.
Default: Off
If two-trip is on and a second sensor trip does not occur within 4 minutes,
the panel sends an error report to the central monitoring station.
Touchpad panic report This setting determines how the panel formats touchpad panic alarm
format reports to the central station. When this feature is turned on, touchpad
panic alarms report using the following three-digit codes:
Shortcut: 06010
• Auxiliary—597
Default: Off
• Police—598
• Fire—599
When turned off, touchpad panic alarms report using a three-digit code
from 500 to 515, with the last two digits identifying the touchpad device
number.
AC failure When this setting is on, the panel reports to the central station at a
random time between 15 and 45 minutes after AC power to the panel is
Shortcut: 06011
lost. Making the report random helps prevent systems in an area affected
Default: Off by a power outage from trying to report at the same time.
If this feature and the auxiliary power failure feature are both on, the
panel also monitors for and reports an AC failure for the SuperBus 2000 2-
amp power supply.
Receiver failure When this setting is on, the panel reports a receiver failure under the
following conditions:
Shortcut: 06012
• No wireless sensor signals have been received for two hours.
Default: Off
• The receiver is being jammed with a constant signal.

Flow battery report This setting determines whether the panel sends daily (1) or weekly (2) low
battery reports to the central monitoring station when a wireless device is
Shortcut: 06013
reporting a low battery condition to the panel.
Default: Weekly
RF low battery report This setting determines whether the panel sends daily (1) or weekly (2) low
battery reports to the central monitoring station when a wireless device is
Shortcut: 06013
reporting a low battery condition to the panel.
Default: Weekly
RF supervisory report This setting determines whether the panel sends daily (1) or weekly (2)
reports to the central monitoring station when the panel detects a
Shortcut: 06014
supervisory condition in a wireless device.
Default: Weekly
Swinger limit This setting determines the maximum number of times (1 or 2) a sensor or
zone can go into alarm (during a single arming period) before the panel
Shortcut: 06015
automatically bypasses that sensor or zone. This feature only applies to
Default: 1 sensors or zones in groups 00–20, 29, 34, 35, or 38.
When set to 1, the panel automatically bypasses a sensor or zone after it
causes an alarm. When set to 2, the panel waits until a sensor or zone has
caused a second alarm (during the same arming period) before bypassing
it. At any setting, the automatic bypass is logged into the event buffer.
A bypassed sensor or zone will be cleared (automatically unbypassed) if
the system receives no further activations from that sensor or zone over
the next 48 to 50 hours.
Changing the arming level also clears all automatically bypassed sensors
and zones and resets the swinger limit count on all sensors and zones.
Auxiliary power failure When this setting is on, the panel sends a report to the central monitoring
station if the 12 VDC power outputs on the panel and/or SuperBus 2000
Shortcut: 06015
2-amp power supply fail.
Default: On
If this feature is on and the AC failure and low CPU battery features are
both on, the panel sends AC failure and low backup battery reports for the
SuperBus 2000 2-amp power supply.
Ground fault When this setting is on, the panel will annunciate and send a report to the
central monitoring station if it detects current flow between the panel’s
Shortcut: 06017
circuitry and the chassis. This indicates that a short to earth ground exists
Default: On somewhere in the system.
This feature must be on if hardwired smoke sensors are used in this
system.

Reporting - partition 1 to 6 settings
Opening reports When this setting is on, the panel sends an opening report to the central
station after disarming the system.
Shortcut: 06100 to
06600 To use this feature, the open/close reports settings under the “Phones
menu” on page 48 must be turned on for the specific CS phone or pager
Default: Off
number.
Closing reports When this setting is on, the panel sends a closing report to the central
station after arming the system.
Shortcut: 06101 to
06601 To use this feature, the open/close reports settings under the “Phones
menu” on page 48 must be turned on for the specific CS phone or pager
Default: Off
number.
No activity option When this setting is on, the panel sends a no activity report to the central
station when the activity timeout expires.
Shortcut: 06102 to
06601
Default: Off
Duress option When this setting is on, the system can be controlled using a
programmed duress code (see “Security - partition 1 to 6 setting” on page
Shortcut: 06103 to
47) and will send a duress alarm to the monitoring station.
06603
Do not use a duress code unless it is necessary. Using duress codes often
Default: Off
results in false alarms due to code entry errors. If a duress code is
necessary, use it with the audio verification module to reduce false
alarms and accidental dispatches. The audio verification module is listen
only.
Force armed When this setting is on, the panel reports to the central monitoring station
when you “force arm” the system.
Shortcut: 06104 to
06604 Forced arming occurs if you press Bypass when arming the system with
open sensors/zones protesting. Auto-forced arming occurs when you do
Default: Off
not press Bypass when arming the system with open sensors/zones
protesting, and then leave through an entry/exit door and the arming
protest period expires. This causes the system to automatically bypass
the open (protesting) sensors. Auto-forced arming always reports to the
central monitoring station.

Latchkey format This setting determines whether the selected partition is set up for basic
(off) or advanced (on) latchkey opening report operation.
Shortcut: 06105 to
06605 • Basic: If the partition is armed by entering 2 (or 3), code, disarming using
a designated latchkey user code or keyfob within an assigned time
Default: Off
schedule sends a page. Arming the partition by entering 2 (or 3), code, 6
(latchkey) sends a page. If the partition is armed by entering 2 (or 3), code,
6 (latchkey), disarming using a designated latchkey user code or keyfob
inside or outside of an assigned time schedule sends a page.
• Advanced: Arming the partition by entering 2 (or 3), code, 6 (latchkey)
within an assigned time schedule sends a page.
Refer to the Concord 4 User Manual for complete latchkey setup and
operation.
Freeze alarm This setting determines whether the panel reports a freeze alarm to the
central station or pager, when the selected partition’s energy saver
Shortcut: 06106 to
module detects a temperature that matches a predetermined setting.
06606
Default: Off
Freeze temperature This setting determines the temperature point the EnergySaver module
detects a potential freeze (heating failure) condition. The adjustable range
Shortcut: 06107 to
is from 40 to 90°F.
06607
This is the same menu found under “Accessory modules - bus device
Default: 42°F
Alarm verify This setting determines whether the panel reports to the central
monitoring station after a single sensor or zone trip (off) or waits for a
Shortcut: 06108 to
second trip before reporting (on).
06608
This setting affects sensors/zones in groups 10 through 20. If Alarm verify
Default: Off
is on, group 18 responds the same as group 17 (Table 24 on page 124).
System tamper This setting determines how the panel handles possible tamper situations.
When this feature is on, the panel reacts as follows:
Shortcut: 06109 to
06609 • Initiates an alarm when the system prompts for an access code
(arming/disarming, etc.) and several wrong access codes are entered (40
Default: Off
consecutive invalid key presses).
• Reports to the central station if a bus device stops communicating with
the panel.
• Reports to the central monitoring station if a tamper condition occurs
on unarmed RF (wireless) devices.
Report confirm When this setting is on, system status speakers announce, “Report is
okay” followed by a single beep each time a successful report is made to
Shortcut: 06111 to
the central monitoring station. When turned off, no status message or
06611
beep sounds.
Default: Off

Siren options menu

Siren options - global settings
Immediate beeps This setting determines whether the panel activates trouble beeps as soon
as a wireless device supervisory condition is detected (on), or if the panel
Shortcut: 0700
waits 10 hours after the supervisory condition is detected to activate
Default: Off trouble beeps (off). (See “Timers -global settings” on page 55).
Disable trouble beeps When you turn on this setting, the panel does not initiate beeps to alert
users of nonfire wireless device supervisory trouble and does not protest on
Shortcut: 0701
arming if the condition exists.
Default: Off
If Immediate beeps is on, trouble beeps sound for supervisory trouble
conditions regardless of this menu setting.
UL 98 options This setting determines whether the panel complies with UL 98
requirements (4-hour trouble beep restart, 4-hour backup battery test, 4-
Shortcut: 0702
hour smoke (group 26) zone supervisory).
Default: Off
Global fire This setting determines whether sirens in all partitions sound (on) if any
partition activates a fire alarm.
Shortcut: 0703
Default: Off
Silent panic This setting determines whether touchpad police panic alarms are audible
(off) or silent (on).
Shortcut: 0704
Default: Off
Siren options - partition 1 setting
Siren verify This setting determines whether the panel supervises the panel speaker
terminals (7 and 8). When this feature is on, the panel indicates a trouble
Shortcut: 0710
condition if no speaker is connected to panel speaker terminals.
Default: Off

Sensors menu
Learn sensors The panel comes with factory programmed onboard hardwired zones.
Install 2 kohm, end-of-line (EOL) resistors on all factory programmed
Shortcut: 080
hardwired zones. If you don’t want to install EOL resistors, delete any
Default: None unused zones from memory. Sensors must be placed in a partition or sensor
group. To change the sensor group or partition assignment after adding a
sensor or zone, use the Edit sensors menu.
To add (learn) sensors into panel memory:
1. With the display showing SENSORS, press # and the display shows
LEARN SENSORS.
2. Press # and the display shows SENSOR PTN 1.
3. Press # to select partition 1 or press 2, 3, 4, 5, or 6, # to select the desired
partition. The display should show SENSOR GROUP 0.
4. Enter the sensor group and press #. (See Table 24 on page 124 for a
description of all sensor group characteristics.) The display shows TRIP
SENSOR nn, where nn is the displayed (next available) sensor number.
5. To change the displayed sensor number, enter the desired sensor number
and press #. The desired sensor number is displayed.
6. With the desired sensor number displayed, use the guidelines in Table 12
on page 68 to force the sensor or zone you are adding (learning) into the
panel memory to send a signal to the panel.
7. To add another sensor to the same sensor group and partition, repeat the
process.
8. To add sensors to another sensor group or partition, press * twice and
repeat the process.
The factory default zone inputs and group number are:
Zone input 1 – Group 10 (entry/exit)
Zone input 2 – Group 17 (instant interior follower)
Zone input 3 to Zone input 8 – Group 13 (instant perimeter)
If the panel memory is cleared, all onboard zone factory programming will
be erased.

Sensor text Use the following guidelines to name zone and sensor locations:
Shortcut: 081 • Use the item numbers that appear in Table 25 on page 128 for characters
and words listed there.
Default: None
• If a desired word does not appear in the table create it using the
characters (custom text).
• When using words from the table, spaces between them appear
automatically. When using characters from the table to create words, you
must reserve an item number for a ‘space’ after the word.
• Each character or word uses one item number. For example, a word from
the list counts as one item number.
• Only 16 item numbers are allowed for each zone or sensor name, so plan
before programming sensor text. You may need to abbreviate words to
avoid running out of item numbers.
To program sensor text:
1. Press A or B until the display shows SENSOR TEXT.
2. Press # and the display shows TEXT FOR SN 01.
3. Press A or B until the display shows the desired sensor number (or enter
the desired sensor number and press #).
4. Press # and the display shows: SN 1 ITEM 0 0 - ________. Where
ITEM 0 is the first character/word location and 0 is the character/word
number.
5. Enter the number of the character or word, or scroll through the numbers
by pressing B (forward) or A (backward). If you make a mistake, enter the
correct number or continue scrolling through choices.
6. Press # to accept the displayed choice and the display shows:
SN 1 ITEM 1 0 -.
7. Repeat the process as needed to complete the zone or sensor name.
8. Press * after entering the last character or word number. The display
shows the complete text name. For example: TEXT FOR SN 01 FRONT
ENTRY DOOR.
Delete sensors Note: Deleting sensors do not delete sensor text associated with the deleted
sensor number. To delete sensor text, enter the sensor text setting and
Shortcut: 082
enter 000 (nulls) for each item number.
Default: None
To remove hardwired zone and wireless sensor numbers from panel
memory:
1. Press A or B until the display shows DELETE SENSORS.
2. Press # and the display shows DELETE SENSOR nn (lowest
zone/sensor number in panel memory).
3. Press # to delete the displayed sensor or, enter the desired sensor
number, then press #.
4. Repeat the process until all desired sensors are deleted.

Edit sensors This menu lets you view and, if desired, change the group and partition
assignment for each learned zone or sensor. For example, the display
Shortcut: 083
shows:
Default: None
S01 P1 G13 NC HW BACK DOOR.
Where S01 is the zone/sensor number, P1 is partition 1, G13 is sensor group
13, NC is normally closed, HW is hardwired, and BACK DOOR is the
programmed text name.
Other description codes include:
• RF (wireless sensor)
• TP (touchpad)
• NO (normally open)
To edit sensors:
1. Press A or B until the display shows EDIT SENSORS.
2. Press # and the display shows the sensor or zone with the lowest number.
3. Press A or B to scroll through all learned zones and sensors.
4. When the desired zone or sensor is displayed, press #. The display shows
SENSOR PTN n (current partition assignment).
5. Enter the desired partition number, then press #. The display shows the
new partition assignment.
6. Press A or B and the display shows SENSOR GROUP nn (current group
assignment).
7. Enter the desired group number, then press #. The display shows the new
group assignment.

Table 12 below describes how to trip different types of sensors to program (learn)
them in the panel.
Table 12: Tripping sensors
Sensor How to trip the sensor

Hardwired zones Start with the zone in its “normal” state, and then trip the zone into its alarm
state. A normally closed door, for example, should be closed when you
begin the learn sensors process. To trip the zone, open the door.
Wireless sensors Follow the instructions included with each sensor.
Wireless door/window Place the external contact in the alarm condition, and then activate the
sensors with external sensor tamper switch.
contacts
Handheld wireless Press the Bypass button.
touchpads
Keyfobs Press and hold the Lock and Unlock buttons together until the keyfob LED
flashes.
ELM keyfobs Press and release the Unlock button twice quickly, then press and hold until
the LED flashes three times.
Press and release the Unlock button once quickly, then press and hold until
the LED flashes two times.
Press and hold the Unlock button until the LED flashes once.

Audio verification menu

The Audio verification menu lets you set up the audio verification module (AVM)
operation in partition 1. If you want audio verification for partitions 2 to 6, you must
install a standalone audio verification module and a four-relay output module (HOM)
(60-770) output for that partition.
Audio verification - partition 1 settings
Audio verify This setting determines whether the system can be accessed by phone for
alarm verification.
Shortcut: 09000
Default: Off
Audio mode audio This setting determines how the audio verification module operates. Choose
verification one of the following:
Shortcut: 09001 • Instant (1): Allows the central station operator instant access for an audio
session by entering the AVM code or by pressing * (if an AVM access code is
Default: 1
not programmed) upon completion of panel alarm report (see “Access
timeout” below). The panel does not report any alarms during the AVM
session except for fire alarms, even if the operator extends the session by
pressing any valid key.
• Callback (2): Allows the central station operator to place a call to the
premises within 5 minutes of the alarm report (panel picks up after one ring).
The operator must press * or enter the AVM access code within 20 seconds
after ring. The panel does not report any alarms during the AVM session
except for fire alarms, even if the operator extends the session by pressing
any valid key.
• Callback silent (3): Same as Callback, except premises phones do not ring.
Fire shutdown This setting determines whether system sirens turn off during a fire alarm
audio session.
Shortcut: 09002
Default: Off
Silent talkback This setting determines whether the central station operator can speak to
persons on the premises (on) or only listen (off) during a silent or duress
Shortcut: 09003
alarm audio session.
Default: Off
Access timeout If the audio mode is set to Instant, then this setting determines how much
time (30 to 300 seconds, in 2-second increments) the central station
Shortcut: 09004
operator has to enter the AVM access code after the panel is accessed for
Default: 90 seconds an audio session.
Beep delay This setting determines how long AVM access beeps are delayed (0 to 300
seconds, in 2-second intervals) at the beginning of a two-way audio session.
Shortcut: 09005
Default: 2 seconds

Access code This setting determines the four-digit code required to access the audio
verification module to start an audio session. If no code is programmed,
Shortcut: 09006
pressing * starts an audio session.
Default: **** or None
To delete an access code, with the display showing AUDIO VERIFY
OFF/ON, press A or B until the display shows ACCESS CODE nnnn
(current code). Press D to delete.
VOX microphone gain This setting determines the microphone sensitivity for triggering voice-
activated switching (VOX). For the Interrogator 200, the default setting (14) is
Shortcut: 09007
recommended.
Default: 14
Room size, acoustics, and furnishings where the Interrogator 200 is located
will influence the setting. Setting range is from 01 (low) to 64 (high).
VOX gain range This setting determines the gain range for voice-activated switching (VOX).
Setting range is from 01 (low) to 64 (high). For best results, this setting
Shortcut: 09008
should be higher than the VOX microphone gain.
Default: 64
Manual microphone Not used.
gain
VOX RX gain This setting determines the receiver (talkback) gain level for voice-activated
switching (VOX). Setting range is 01 to 10. If the VOX is switching the speaker
Shortcut: 09010
on when the central station operator is not talking, lower this setting and
Default: 08 the VOX microphone gain setting. If the VOX is not switching the speaker on
when the central station operator is talking, raise this setting and lower the
VOX microphone gain setting.

Accessory modules menu

The Accessory modules menu gives you access to the following menus:
Bus devices: Use these settings to read bus device unit numbers, assign bus devices
to a partition, and configure other features associated with a specific bus device.
(Most bus device settings do not have shortcut numbers).
SnapCards: Use these settings to set the configuration number for each SnapCard
output, assign SnapCard outputs to a partition, and name the SnapCard outputs.
Accessory modules - bus device settings
Unit-ID This menu lets you identify all connected bus devices, view each unit
number, view the device ID number, and configure other settings based on
Shortcut: 10000 to
a specific device. This menu also lets you delete learned bus devices.
10015
To help identify bus devices, the 8-digit device ID number is also located on
Default: **** or None
a label on each SuperBus 2000 device.
To identify bus device unit and ID:
1. With the display showing BUS DEVICES, press #. The display shows the
bus unit number and the 8-digit device ID number. For example: UNIT -
ID 0—02110185. Where 0 is the unit number and 02110185 is the device
ID number.
2. Press A or B to identify all other bus unit numbers (0 to 15) and device ID
numbers.
To delete learned unit numbers:
1. With the display showing BUS DEVICES, press #. The display shows the
bus device set to unit number 0.
2. Press A or B until the bus device unit number you want to delete is
displayed.
3. Press D. The display changes the unit number to None.
Device ID This menu lets you change the bus device ID number when replacing a
defective bus device.
Default: None
To change a device ID:
1. With the display showing the desired bus device, press #, #. The display
shows DEVICE ID (current ID).
2. Enter the ID of the new bus device. The display flashes the entered
selection. Press # and the display shows the new setting.
3. Exit programming mode.
4. Remove AC and battery power from the panel.
5. Replace the defective bus device with a new one.
6. Apply AC and battery power to the panel.

Partition assign This menu lets you assign bus devices to work in the desired partition.
Note: SuperBus 2000 8Z input modules, SuperBus 2000 4-relay output
modules, and SuperBus 2000 RF receivers are not assigned to partitions.
To assign bus devices to partitions:
1. With the display showing the desired bus device, press #.
2. Press A or B until the display shows DEVICE PTN and then press #. The
display shows PARTITION ASSIGN n.
3. Press 1 to 6 to select the desired partition. The display flashes the entered
selection. Press # and the display shows the new setting.
Output programming Use these settings to program the output points of any installed SuperBus
2000 hardwire output module. The installer programs a HOM output point
into the Concord security panel by entering three kinds of information.
• Partition: The system partition (1 to 6).
•Trigger: The event that activates the output point. Trigger events can be
partition alarms, trouble conditions, open sensors, etc.
• Response: How the output responds to a trigger event.
Only the onboard and SnapCard outputs can be configured for user control.
To program each of the HOM output point configurations into the security
panel:
1. With the display showing the desired bus device, press #.
2. Press A or B until the display shows OUTPUTS.
3. Press #. The display shows OUTPUT 1.
4. Press A or B to select an output, then press #. The display shows
PARTITION ASSIGN 1.
5. Press 1 to 6 to select the desired partition assignment for this relay. The
display flashes the entered setting. Press # and the display shows the new
setting.
6. Press A or B. The display shows CONFIGURATION tttrr (current
setting). The point configuration number is tttrr, where ttt is the trigger
number and rr is the response number.
7. Enter the desired five-digit configuration number for this relay. The
display flashes the entered setting. Press # and the display shows the new
setting.
8. Press # and repeat the process until all outputs are programmed.
Status beeps This setting determines whether the selected touchpad sounds status
beeps. Each touchpad can be set individually. This feature is usually turned
Default: On
off for a touchpad that is located in or near bedrooms, to avoid disturbing
sleeping persons.
Key beeps This setting determines whether or not selected touchpads beep when their
buttons are pressed. This feature is usually turned off for a touchpad that is
Default: On
located in or near bedrooms, to avoid disturbing sleeping persons.

Freeze temperatures This setting determines the temperature point (40 to 90°F) that the energy
saver module detects a potential freeze (heating failure) condition.
Default: 42°F
This is the same menu found under Reporting – partition 1 to 6 settings. The
setting is used by both the SuperBus 2000 energy saver module and dialog
RF thermostat. Individual freeze temperature settings for each device are
not allowed.
Temperatures This setting lets you adjust the energy saver module (ESM) room
temperature setting (40 to 90°F) to match the premises thermostat.
Default: None
To ensure accuracy, wait at least 15 minutes before setting the ESM
temperature to allow the ESM to warm or cool to actual room temperature.
Cellular system This setting determines the cellular transmission system, A (press 2) or B
(press 1) used for cellular communication. This information is provided by
Default: B
the cellular provider based on installation zip code.
Accessory modules - SnapCard settings
Output programming This setting lets you assign a partition and a five-digit configuration number
for each SnapCard relay output. This number determines both which system
event activates the output and the duration or time the output is activated.
To program the settings:
1. Assign the partition (1 to 6).
2. Assign the configuration number (combination of a trigger number and a
response number).
• Trigger: The event that activates the output point. Trigger events can be
partition alarms, trouble conditions, open sensors, etc.
• Response: How the output responds when trigger event occurs.
To assign configuration numbers to SnapCard relay outputs:
1. With the display showing SNAPCARDS, press #. Then press A or B until the
display shows OUTPUT PROGRAMMING.
2. Press # again and the display shows OUTPUT 1.
3. Press A or B to select the desired output (1 to 4), then press #.
4. With the display showing PARTITION ASSIGN 1, press 1 to 6 to select
the desired partition. Press # to confirm the partition.
5. Press A or B until the display shows CONFIGURATION tttrr (current
setting).
6. Enter the desired five-digit configuration number for this relay. Press # to
confirm the setting.

Output text Entering text for an output allows the user to control it directly or by
schedule. Use the following guidelines to name SnapCard outputs:
Shortcut: 10120 to
10123 • Use the item numbers that appear in Table 25 on page 128 for characters
and words listed there.
Default: None
• If you want an output for user output control, you must use the output text
feature to name the output. If no output text is programmed, the user will
not have access to the output.
• When using words from Table 25 on page 128, spaces between them
appear automatically. When using characters from the table to create
words, you must reserve an item number for a space after the word.
• Each character or word uses one item number. For example, a word from
the list counts as one item number.
• Only 16 item numbers are allowed for each output name, so plan before
programming output text. You may need to abbreviate words to avoid
running out of item numbers.
To program output text:
1. With the display showing SNAPCARDS, press #, then A or B until the
display shows OUTPUT TEXT.
2. Press # and the display shows OUTPUT 1.
3. Press A or B until the desired output number is displayed.
4. Press # and the display shows OUTPUT N ITEM 0 0 - where ITEM 0
is the first character/word location and 0 is the character/word number.
5. Enter the number of the desired character or word, or scroll through the
numbers by pressing B (forward) or A (backward). If you make a mistake,
enter the correct number or continue scrolling through choices.
6. Press # to accept the displayed choice and the display shows OUTPUT N
ITEM 1 0 -.
7. Repeat the process as needed to complete the output name.
shows the complete text name. For example: OUTPUT 1 GARAGE DOOR.

Onboard options menu

The Onboard options menu includes input, output programming, and output text
settings.
Onboard options - inputs settings
Smoke verify This setting control the number of sensor group 26 (fire) zone trips needed
to report a fire alarm.
Shortcut: 1100
When turned off, hardwire and wireless smoke alarms are reported
Default: Off
immediately.
When turned on:
• Hardwire smoke sensors. Onboard or SnapCard zones learned into group
26 must be in alarm for at least 3 seconds or tripped twice within 5 minutes
before activating system sirens and reporting to a central station (or pager).
• Wireless smoke sensors. The firest trip of a group 26 RF sensor will cause a
local fire alarm. The second trip of any group 26 zone within the siren
timeout will cause that fire alarm to be reported to the central station.
Note: RF smoke detectors repeat the alarm transmission every 60 seconds
as long as they are detecting smoke. This repeated transmission will serve
as the second zone trip, causing the alarm to be reported.
Note: For California State Fire Marshall Listed installations, this feature must
be off.
Two-wire smoke This setting determines how onboard hardwired zone 8 is configured. When
this setting is on, zone 8 will be configured for two-wire smoke detectors.
Shortcut: 1101
When off, it will be configured for a normal hardwire input.
Default: Off

Onboard options - output programming settings
Output 1, 2 This setting assigns the partition and the five-digit configuration number for
the two onboard outputs. The configuration number determines:
Shortcuts:
11100 (output 1ptn) • Which system event activates the selected output.
11101 (configuration); • The duration or time the output is activated.
11110 (output 2 ptn),
The first three digits represent the trigger number of an event (such as
11111 (configuration)
triggering an alarm, opening a sensor, or arming the system). The last two
digits represent how the output responds, For example, momentary
Default:
switching, maintained (or latched) switching, or switching for a preset time.
Ptn 1, 01614 (output 1)
Ptn 1, 01710 (output 2) Note: If you want to configure an output for user output control you must
use the output text feature to name the output. If no output text is
programmed, user output control will not function for that output.
Use the system event trigger and response numbers listed in Table 31 on
page 136.
To set up onboard output 1 and 2 partition and configuration assignments:
1. With the display showing ONBOARD OPTIONS, press #, B. The display
shows OUTPUT PROGRAMMING.
2. Press # and the display shows OUTPUT 1. Press B to select output 2.
3. Press # and the display shows PARTITION ASSIGN n (current
setting).
4. Press 1 to 6 to assign the output to the desired partition, then press #. The
display shows PARTITION ASSIGN (new setting).
5. Press B and the display shows CONFIGURATION tttrr (current
setting).
6. Enter the configuration number. The display flashes the entered number.
Press # and the display shows the new setting.

Onboard options - output text settings
Output text Entering text for an output allows you to control it directly or by schedule.
Use the following guidelines to name onboard outputs:
• Use the item numbers listed in Table 25 on page 128 for characters and
Default: None
words.
• If you want to configure an output for user output control you must use
the output text feature to name the output. If no output text is programmed,
output control will not function for that output.
• If a desired word does not appear in Table 25 on page 128, create it using
the characters (custom text).
• When using words from the table, spaces between them appear
automatically. When using characters from the table to create words, you
must reserve an item number for a space after the word.
• Each character or word uses up one item number. For example, a word
from the list counts as one item number.
• Only 16 item numbers are allowed for each output name, so plan before
programming output text. You may need to abbreviate words to avoid
running out of item numbers.
To program output text:
1. With the display showing ONBOARD OPTIONS, press # then press B
twice and the display shows OUTPUT TEXT.
2. Press # and the display shows OUTPUT 1.
3. Press #and the display shows: OUTPUT 1 ITEM 0 0 -. Where ITEM 0
is the first character or word location and 0 is the character or word
number.
4. Enter the number of the character or word, or scroll through the numbers
by pressing B (forward) or A (backward). If you make a mistake, enter the
correct number or continue scrolling through choices.
5. Press # to accept the displayed choice and the display shows OUTPUT 1
ITEM 1 0 -.
6. Repeat the process as needed to complete the output name.
shows the complete text name. For example, OUTPUT 1 GARAGE DOOR.

Macro keys menu

The macro keys menu lets you set up single-button system commands with the
ATP2100 and ATP2600 touchpads.
Macro keys - partition 1 to 6 settings
Macro keys This menu lets you program the Chime, Stay, Exit, and Away macro keys on
ATP2100 and ATP2600 touchpads. Macro keys let you perform a system
Default:
command with one button, eliminating manual entry of the command. For
Chime 71 (macro 1),
example, the Stay key can be programmed so that it automatically arms the
Stay 2 (macro 2),
system to Level 2 with no delay just by pressing it once.
Quick Exit D (macro 3),
Away 3 (macro key 4) • Each partition can accept up to four macros.
• All touchpads in a partition use the same set of macros.
• Macro keys can execute a system command up to 14 key presses in
length. Use keys 0 to 9, #, *, and A to F to program macros.
• Panic keys, long key presses (press and hold), and macro keys themselves
cannot be used in a macro.
• When programming a macro to enter user programming, you must enter
two delays (F key) after the access code - and before any shortcut number.
For example, the macro key sequence for entering the set time menu would
be 9CODEFF020.
• When using an ATP2100 or ATP2600 to jump to another partition, pressing
the macro buttons on the jumped touchpad will execute macro commands
based on the macros programmed in the jumped partition.
Note: We recommend that you do not program macros that disarm the
system.
To program/change a macro key:
1. With the display showing MACRO KEYS, press #. The display shows
PARTITION 1.
2. Press A or B to select the desired partition (1 to 6), then press #. The
display shows MACRO KEY 1 (current setting).
3. Press A or B to select the desired macro key you want to program (1 to 4).
4. To change this macro, press the associated macro key. The current
setting disappears and is replaced with a flashing cursor.
5. Enter the desired system command. The display flashes the entry. If you
make a mistake, press the macro key twice to clear the entry and start over.
6. Press the macro key again to accept the entered command. The display
stops flashing.

User programming mode

The user programming mode allows you to view system version information and
program system settings. You can enter user programming from an alphanumeric or
fixed display touchpad by using the system or partition master code. The default
system master code is 1234. To enter user programming mode, press 9, code. The
display shows TIME AND DATE. The default settings are shown in brackets in the
table where applicable.
Table 13: User programming menus

Time and date Time
Date
User codes Regular user User 00
Direct bypassing [Off]
Remote access [Off]
System test [Off]
Latchkey report [Off]
Partition assign [1]
Partition master Partition master code [None]
System master System master code [1234]
Options Downloading [On]
Touchpad brightness [2]
Volume [4]
Voice chime [On]
Chime on close [Off]
Set up schedules Schedule 00 to 15 Start time [00:00]
Stop time [00:00]
Monday [Off]
Tuesday [Off]
Wednesday [Off]
Thursday [Off]
Friday [Off]
Saturday [Off]
Sunday [Off]
Attach schedule to Latchkey opening Schedule 00 to 15 [Off]
events
Latchkey closing Schedule 00 to 15 [Off]
Exception opening Schedule 00 to 15 [Off]
Exception closing Schedule 00 to 15 [Off]
Lights 1 to 9 Schedule 00 to 15 [Off]
Output 1 to 6 Schedule 00 to 15 [Off]
Arming Schedule 00 to 15 [Off]

Away Schedule 00 to 15 [Off]

Energy saver Low setpoint 45 to 89° [50]
High setpoint 48 to 90° [90]
Exit programming
System version Factory code
System number
System level
SW version
Time and date menu

The panel uses a global clock and calendar for time and date. This menu lets you set
this clock and calendar. Alphanumeric touchpads display the panel time and date
whenever the system is disarmed.
Note: Setting the time and date is important for accurate tracking of system events
stored in the event buffer.
Time This setting lets you adjust the panel clock to the correct time. The panel
uses a 24-hour clock (HH:MM). For example, to set the time to 4:17 p.m.,
Shortcut: 020
enter 1617.
Default: 00:00
Date This setting lets you adjust the panel calendar to the correct month, day,
and year. Enter the correct month (01 to 12), day (01 to 31), and year (00 to
Shortcut: 021
99). For example, enter 090107 for September 1, 2007.
Default: 01/01/00

User codes menu

The user codes menu lets you program/change regular user access codes, partition
master codes, and the system master code. You can enter up to 230 separate user
codes, allowing up to 230 different users access to the security system. You can also
specify whether a specific user is able to perform specific actions, like bypassing
sensors or testing the system.
User nnn User codes provide basic arming and disarming functions. The system
allows up to 230 user codes (user numbers 000 to 229). User numbers that
Shortcut: 030nnn0,
show **** indicate no code is currently programmed for that user
where nnn is user
number.
number 000 to 229
To program regular user codes:
Default: None
1. With the display showing USER CODES, press # and the display shows
REGULAR USER CODES.
2. Press # and the display shows USER nnn (first available user number).
3. Press A or B to select the desired user number, then press #. The display
shows USER nnn - nnnn.
4. With the user number displayed, enter a four-digit user code. The display
flashes the entered code. Press # and the display shows USER nnn -
nnnn (new code).
To delete regular user codes:
REGULAR USER CODES.
2. Press # and the display shows USER nnn - nnnn (first available user
number).
3. Press A or B to select the user number/user code you want to delete (if it
is not already displayed), then press #. The display shows USER nnn -
nnnn.
4. Enter the system or partition master code. The display flashes the entered
code. Press # and the display shows USER nnn -- **** (no code).

Direct bypassing This setting determines whether a specific user code provides access to the
bypass sensors feature. Set this feature to on for all users who need to be
Shortcut: 030nnn1,
able to bypass sensors.
where nnn is user
number 00 to 229 To turn the direct bypassing setting off or on:
Default: Off 1. With the display showing USER CODES, press # and the display shows
REGULAR USER CODES.
2. Press # and the display shows USER nnn (first available user number).
3. Press A or B to select the desired user number, then press #. The display
shows USER nnn - nnnn.
4. Press A or B until the display shows DIRECT BYPASSING OFF/ON
(current setting).
5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and
the display shows the new setting.
Remote access This setting determines whether the user can access the panel from a
remote phone (a phone located off the premises).
Shortcut: 030nnn2,
where nnn is user To turn the remote access setting off or on:
number 000 to 229
Default: Off REGULAR USER CODES.
2. Press # and the display shows USER nn (first available user number).
3. Press A or B to select the user number, then press #. The display shows
USER nnn - nnnn.
4. Press B until the display shows REMOTE ACCESS ON/OFF (current
setting).
System tests This setting determines whether a specific user code provides access to the
phone and sensor tests. Set this feature to on for all users who need to be
Shortcut: 030nnn3,
able to conduct phone and sensor tests.
where nnn is user
number 000 to 229 To turn the system tests setting off or on:
Default: Off 1. With the display showing USER CODES, press # and the display shows
REGULAR USER CODES.
USER nnn - nnnn.
4. Press A or B until the display shows SYSTEM TESTS OFF/ON (current
setting).

Latchkey report This setting determines whether the user code causes a latchkey report to
be sent to a pager when the code is used to change arming levels.
Shortcut: 030nnn4,
where nnn is user To assign the latchkey report attribute to user codes:
number 000 to 229
Default: REGULAR USER CODES.
On (for 000 to 005),
Off (for 006 to 229)
USER nnn - nnnn.
4. Press A or B until the display shows LATCHKEY OFF/ON (current
setting).
Partition assign This setting determines which partitions a user code can access. A code can
be assigned to all partitions if desired, making it usable at any touchpad in
Shortcut: 030nnn5
any partition and able to jump to any selected partition.
where nnn = user
number 000 to 229 To assign partitions to a user code:
Default: Ptn 1 1. With the display showing USER CODES, press # and the display shows
REGULAR USER CODES.
USER nnn - nnnn.
4. Press A or B until the display shows PARTITION ASSIGN (current
setting).
5. Enter the desired partitions (1 to 6). The display flashes the entered
numbers. Press # and the numbers stop flashing.
Partition master The partition master code provides access to all system operations and user
programming for a single partition. You must be in the partition of the
partition master code you wish to change.
Default: None
To change the partition master code:
1. With the display showing USER CODES, press # then A or B until the
display shows PARTITION MASTER CODE.
2. Press # and the display shows PARTITION nnnn (current code).
3. Enter a new four-digit code. The display flashes the entered code. Press #
and the display shows the new code.

System master The system master code provides access to all system operations and user
programming. In the partition where the indicating power device is located,
Shortcut: 0320
only the system master code may be enabled to disarm that partition.
Default: 1234
To change the system master code:
1. With the display showing USER CODES, press # then A or B until the
display shows SYSTEM MASTER CODE.
2. Press # and the display shows SYSTEM MASTER nnnn (current code).
3. Enter a new four-digit code. The display flashes the entered code. Press #
and display shows the new code.
Options menu
The Options menu lets you set up the system for downloading and silent arming. You
can also adjust alphanumeric touchpad display brightness from this menu.
Downloading When this setting is on, the panel can communicate with Enterprise
Downloader software for programming the system from offsite.
Shortcut: 041
For this feature to work, the panel must be connected to a phone line and
Default: On
be programmed with remote access on, with a Downloader phone number,
and with a Downloader code.
Touchpad brightness This setting lets the user lighten or darken the background on touchpad
displays. Each touchpad can be set to compensate for lighting conditions in
Shortcut: 043
the touchpad location. Enter a setting from 0 (darkest background) to 3
Default: 2 (brightest background).
Volume This setting determines the volume level of status sounds from speakers
connected to the phone interface/voice module or voice only module (VOM).
Shortcut: 044
This menu setting appears only if a phone interface/voice module or a VOM
Default: 4
is connected to the panel. Enter a setting from 0 (off) to 7 (loudest).
Voice chime This setting determines whether speakers connected to the phone
interface/voice module or voice-only module announce perimeter
Shortcut: 045
sensor/zone numbers that are tripped when the chime feature is on. This
Default: On menu appears only if a phone interface/voice module or a VOM is
connected to the panel.
Chime on close When this setting is on, the panel sounds a single chime when a perimeter
door or window is closed.
Shortcut: 046
Default: Off

Set up schedules menu

The set up schedules menu lets you set up timeframes for light control, output
control, automatic arming, latchkey times, and exception opening/closing reports.
The system (all partitions) allows you to set up to 16 schedules (00 to 15) that are
shared by all partitions.
Setting up schedules consists of setting a start and stop time for each schedule, then
selecting which days of the week the schedule will be active. You can also set up a
rollover schedule, which starts on one day and ends on another day. This saves
programming time and leaves more schedules available (in case they are needed
later).
For example, to set up a schedule to rollover from Tuesday evening to Wednesday
morning, set a schedule start time for 2200 (10:00 p.m.) and a stop time for 0500 (5:00
a.m.). Set the schedule to turn on Tuesday. Because the stop time is set for morning,
the system automatically carries the schedule over to the next day.
If you use the same start and stop times described above and set the schedule to
turn on Monday through Friday, then one schedule will cover the entire week.
Set up schedules This menu lets you set up start/stop times for each day of the week.
Schedules used by one partition cannot be viewed or changed from a
Shortcut: 05XXY,
different partition.
where XX is schedule 00
to 15 and Y is start If you are programming schedules for your customer, be sure to record the
(0)/stop (1) Monday to settings in the Concord 4 User Manual.
Sunday (2 to 8)
To set up a time schedule:
Default: 00:00
1. Press A or B until the display shows SET UP SCHEDULES.
2. Press # and the display shows SCHEDULE 00. If you want a different
schedule number, press A or B until the schedule number appears.
3. Press # and the display shows START TIME hh:mm (current setting).
4. Enter the starting time (00:00 to 23:59). The display flashes the entered
time. Press # and the display shows START TIME hh:mm (new setting).
5. Press B and the display shows STOP TIME hh:mm (current setting).
6. Enter the desired stop time (00:00 to 23:59). The display flashes the
entered time. Press # and the display shows STOP TIME hh:mm (new
setting).
7. Press B and the display shows MONDAY OFF/ON (current setting). To
select a different day, continue pressing B until the desired day appears.
8. Press 1 (off) or 2 (on). The display flashes the entered selection. Press #
and the display shows the new setting for the selected day.
9. Repeat the process until all desired settings for each day are set.

Attach schedules to events menu

This section describes how to link the system events to time schedules.
Latchkey reports This setting lets you attach the latchkey opening report feature and the
latchkey closing report feature to time schedules.
Shortcut:
060nn (opening), To attach a schedule to latchkey opening or latchkey closing:
061nn (closing), where
1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.
nn is schedule number
2. Press # then A or B until the display shows LATCHKEY OPENING or
Default: Off
LATCHKEY CLOSING.
3. Press # and the display shows SCHEDULE 00 OFF/ON (current
setting). If you want a different schedule, press A or B until the desired
schedule appears.
and the display shows the new setting for the selected schedule.
Exception reports This setting lets you attach the exception opening report feature and the
exception closing report feature to time schedules.
Shortcut:
062nn (opening), To attach a schedule to exception opening or exception closing:
063nn (closing), where
2. Press # then A or B until the display shows EXCEPTION OPENING OR
Default: Off
EXCEPTION CLOSING.
setting). If you want a different schedule, press A or B until the schedule
appears.
Lights This setting lets you attach light controls to a time schedule.
Shortcut: 064xnn where To attach schedules to lights:
and x is light number
minus 1 2. Press # then A or B until the display shows LIGHTS. Press # to enter the
Lights menu.
Default: Off
3. Press A or B until the light appears.
setting). If you want a different schedule, press A or B until the desired
schedule appears.
6. Repeat the process until all desired lights are attached to schedules.

Outputs This setting lets you attach outputs to a time schedule. Onboard outputs are
1 to 2; SnapCard outputs are 3 to 6.
Shortcut: 065xnn where
nn is schedule number Only onboard and SnapCard outputs can be scheduled. These outputs can
and x is output number only be scheduled if output text has been entered in installer programming
minus 1 and if the output is assigned to the same partition as the touchpad used.
Default: Off To attach schedules to outputs:
2. Press # then A or B until the display shows OUTPUTS. Press # to enter the
Outputs menu.
3. Press A or B until the output appears.
appears.
and the display shows the new setting for the selected schedule. Repeat the
process until all desired outputs are attached to schedules.
Arming This setting lets you arm according to a time schedule. This setting will allow
you to arm to away only. There is no disarm schedule.
Shortcut: 0660nn where
nn is schedule number To attach schedules to arming:
Default: Off 1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.
2. Press # then A or B until the display shows ARMING.
3. To select arm to Away press #.
appears.
6. Repeat the process until all desired schedules are attached.

Energy saver menu

The Energy saver menu lets you set the energy saver module or dialog RF thermostat
low- and high-setpoints. These setpoints override the premises thermostat allowing
the energy saver module or dialog RF thermostat to activate the furnace/air
conditioner.
Low setpoint This setting determines the temperature at which the energy saver module
relay closes to activate the furnace. The low setpoint cannot be set equal to
Shortcut: 070
or higher than the high setpoint. Enter the desired temperature (45 to 89°F).
Default: 50°F
High setpoint This setting determines the temperature at which the energy saver module
relay closes to activate the air-conditioner. The high setpoint cannot be set
Shortcut: 071
equal to or lower than the low setpoint. Enter the desired temperature (46 to
Default: 90°F 90°F).
Attach lights to sensors menu

This menu lets you assign a light number to a sensor. Each time the sensor is
activated, the attached light will turn on for 5 minutes. When the 5-minute timer
expires, the light will turn off. If the same light is scheduled, it will only turn on during
the schedule time.
Light X to Sensor Y This menu attaches light x to sensor y. Each time a selected sensor is
tripped, the selected light will turn on and a 5-minute timer will start. The
Shortcut: 08n where n is
sensor must be learned into the current partition before it can be attached.
light number minus 1
To attach a light to a sensor:
Default: 0
1. With the display showing LIGHT 1 TO SENSOR y (current setting),
press A or B to select the light number.
2. Enter the sensor number (01 to 96). The display flashes the entered
setting. Press # and the display shows the new setting.
3. Repeat the process until all desired lights are attached to sensors.
To detach a light from a sensor:
1. With the display showing LIGHT 1 TO SENSOR y (current setting),
press A or B to select the light number.
2. Enter 0 as the sensor number and press #.

System version menu

The System version menu lets you view and identify panel hardware and software.
This information is primarily used for troubleshooting purposes.
System version This menu lets you view and identify panel hardware and software
version.
Shortcut:
010 (factory code), To view and identify the system version:
011 (system number),
1. Press A or B until the display shows SYSTEM VERSION.
012 (system level),
013 (software version) 2. Press # and the display shows FACTORY CODE nnn*nnnn.
3. Press B and the display shows SYSTEM NUMBER *nnnnnnn.
4. Press B again and the display shows SYSTEM LEVEL nnnn.
5. Press B again and the display shows SW VERSION nnnnx (panel
firmware version).
Downloader programming
The panel can be programmed remotely using Enterprise Downloader. Use the
information you recorded in Appendix A “System planning sheets” on page 111 to
inform the downloading operator of the programming requirements for this system.
A Downloader phone number should be programmed and the user-programmable
option Downloading must be powered on for remote downloader programming to
work.
To initiate an Enterprise Download session:

1. Contact your download station and ask the operator to prepare to download to
the panel.
2. Make sure the system is disarmed.
3. Press 8, system master code, 7, 0 (any), 1 (down) or 2 (up). The display shows
SYSTEM DOWNLOAD IN PROGRESS during the downloading process.
If the alphanumeric touchpad does not display SYSTEM DOWNLOAD IN
PROGRESS, call the downloader operator to verify the downloader phone number.
Also, make sure Enterprise ToolBox is set up properly.

Chapter 4
Testing and troubleshooting
Summary
This chapter provides information to help you test and troubleshoot the system.
Content
Testing the system 92
Troubleshooting 101

Chapter 4: Testing and troubleshooting
Testing the system

Before testing, we recommend that you close the panel cabinet door and the covers
on all modules (mounted outside the cabinet.) The testing environment should match
the system working environment.
You should test the system after installation or service and after adding or removing
devices from the system. See “Cellular backup communication” on page 100 if you do
not achieve correct test results.
Testing the system includes:
• “Basic system commands” below
• “Zones/sensors” on page 93
• “Phone communication” on page 94
• “Central station/pager communication” on page 95
• “Outputs and sirens” on page 96
• “Light control” on page 97
• “Energy saver module (ESM)” on page 97
• “Fixed display LCD touchpad chime and trouble beep tones” on page 98
• “Audio verification module communication” on page 99
• “Cellular backup communication” on page 100
Basic system commands

Table 14 below describes basic touchpad operating commands. For complete details
on system operation, including user programming, refer to the Concord 4 User
Manual.
Table 14: Basic touchpad commands

Command System response
* (STATUS) Indicates current system status
*, * Indicates AC power, battery, and current system status
1, code Disarms system to OFF
2, code Arms system to STAY
2 (quick arm on) Arms system to STAY
3 (quick arm on) Arms system to AWAY
2 or 3, code, 4 Arm system—no delay (no exit or entry delay)
or
2 or 3, 4
5, 2 or 3, code Arms system silently (no arming status beeps
or
5, 2 or 3

Command System response

* (STATUS) Indicates current system status
7, 1 Turns chime feature on and off
7, 2 Turns energy saver on and off
7, 4 Partition jump without entering code (only if partition
security option is off)
7, 6 Identifies alarms in memory
7, 7, n (n = output number [1to6]) Turns the output on or off. (This command is only functional
1 to 2 = onboard outputs; after output text is entered into panel memory.)
3 to 6 = module outputs
8, code, 2 Initiates a phone test
8, code, 3 Initiates a sensor test
8, installer code, 3 Initiates a dealer sensor test
8, code, 6 Partition jump
8, code, 8 View event history
0, 0 Turns all controlled lights on and off
0, n (n = light number 1 to 9) Turns individual controlled light on and off
Zones/sensors
Test sensors/zones after all programming is completed; whenever there is a change
in environment, equipment, or programming; and whenever a zone- or sensor-
related problem occurs.
If the system does not respond as described in the following procedure, see
Troubleshooting.
Note: While the sensor test is a valuable installation and service tool, it only tests
sensor operation for the current conditions. You should perform a sensor test after
any change in environment, equipment, or programming.
To test zones/sensors:
1. Place all sensors and zones in their nonalarm state.
2. At an alphanumeric touchpad, enter the sensor test mode by pressing 8, installer
code, 3. The touchpad sounds one beep and displays SENSOR TEST. The panel
starts a 15-minute timer.
3. Trip each zone/sensor one at a time. Touchpads (and interior sirens) should sound
one short, high-pitched beep, and the display should show the sensor name (or
number) and OK.

4. Press the Status button when you think all zones/sensors are tested. The
touchpad displays any untested sensors/zones and touchpad panics. If all
sensors/zones and touchpad panics have been tested, the display shows SENSOR
TEST OK.
5. Test any untested zones/sensors and touchpad panics.
Note: If you hear a long, low-pitched beep, proceed to “If a wireless sensor does
not test” below.
6. The system stays in sensor test mode for 15 minutes. When less than 5 minutes
remain, touchpads and interior sirens beep and the panel announces the
remaining time over the speakers once every minute. After 15 minutes, the panel
disarms to off automatically. If you need more time to complete the sensor test,
press 8, installer code, 3 while the system is still in sensor test mode. This restarts
the 15 minutes of test time.
7. When all sensors/zones and touchpad panics have been tested, press 1, installer
code to exit sensor test mode.
If a wireless sensor does not test

If touchpads display SENSOR FAILURE and sirens sound a long, low-pitched beep
when a zone or sensor is tripped, this indicates that the wireless sensor signal
strength is below acceptable limits affecting the sensor signal strength.
When possible, locate wireless sensors within 100 ft. of the panel. While a transmitter
may have a range of 1,000 ft. (3000 m) or more out in the open, the environment at
the installation site can have a significant effect on transmitter range. See
Troubleshooting to resolve the problem.
For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify
that the sensor is transmitting. Constant beeps from the RF Sniffer indicate a
runaway (faulty) sensor. Remove the sensor batteries and replace the sensor.
Phone communication
Do a phone test to check the phone communication between the panel and the
central monitoring station.
To test phone communication:

1. Contact the central monitoring station to inform them that you are testing the
system.
2. Press 8, system master code, 2. The display reads PHONE TEST and the
touchpad sounds one beep. When the panel completes the test, the system
returns to the previous arming level automatically.

3. If the display continues to show PHONE TEST for 90 seconds or more, enter 1,
system master code and see Troubleshooting.
Central station/pager communication

After doing sensor and phone tests, check that the system is reporting alarms
successfully to the central station or pager.
Caution: Be sure to contact the central monitoring station before activating outputs
that trigger from an alarm condition.
Account numbers vary when displayed, depending on pager service. Account

numbers are not displayed if Streamlining is turned on.
To test communication with the central station/pager:

1. Call the central station and tell the operator that you will be testing the system.
2. Arm the system.
3. Test each of the touchpad and wireless panic buttons and trip at least one sensor
of each type (fire, intrusion, etc.) to verify correct operation.
4. Check pager displays to verify reports are received. Pagers display an event code,
digit sensor number, and the last four digits of the account number. A pager
display of 999 002 7468 indicates the following:
999 (alarm condition)
002 (sensor/zone in alarm or user number)
7468 (last four digits of account number)
5. When you finish testing the system, call the central monitoring station to verify
they received the alarms.
Table 15 below describes pager system event codes
Table 15: Pager system event codes

Codes System event
009 Zone restoral
111 System disarmed
115 Sensor test exit
118 Trouble condition cleared
119 Alarm canceled
222 System armed to STAY
333 System armed to AWAY

Codes System event

555 Phone/sensor test
888 System trouble condition
999 System in alarm
Table 16 below describes pager sensor/zone number and user number report codes.
Table 16: Pager sensor/zone code and numbers

Code Sensor/zone or user number
000 System event not caused by a zone or user
001–096 Sensor/zone numbers 1 to 96
600–829 Regular user codes 0 to 229 used
830-837 Partition master code used
838-845 Partition duress code used
846 System master code used
847 Installer code used
848 Dealer code used
850 Quick arm used
851 Keyswitch sensor used
852 System armed Itself (during service or power-up)
Outputs and sirens

You should test all outputs (onboard and SnapCard) to verify configuration
programming.
Note: Be sure to contact the central monitoring station before activating outputs that
trigger from an alarm condition.
To test outputs:
1. Contact the central monitoring station to inform them you are testing the system.
2. Verify that all wiring at the panel and output devices is correct.
3. Activate the appropriate device to trigger each output as programmed.
4. Verify that each output responds according to the programmed configuration
number. For outputs that trigger sirens, verify that the correct alarm sounds are
produced from these sirens (see Table 17 on page 97).

5. Contact the central monitoring station when you are finished testing.
Table 17 below describes the system alarm sounds you should hear for each alarm
event.
Table 17: System alarm sounds

Alarm type Alarm sound
Fire Repeating series of three beeps
Police/Intrusion Continuous tone
Auxiliary Rapid beeps
Light control
Test all lights plugged into X10 lamp modules to verify house code and light number
settings.
To test light control:

1. Press 0, 0 repeatedly to turn all lights on and off together.
2. Press 0, 1 repeatedly to turn light 1 on and off.
3. Repeat step 2 for remaining lights (0 + 2 for light 2, 0 + 3 for light 3, etc.).
4. Arm the system to away. All lights plugged into modules set to unit 1 (or set as
entry lights) should turn on and stay on for 5 minutes. All lights plugged into
modules set to unit 2 should blink three times to indicate the arming level.
Remaining lights should not be affected.
5. Disarm the system. If unit 1 (or entry) lights were on for an entry or alarm, they will
turn off in 5 minutes. Unit 2 lights should blink once to indicate the system is off.
Remaining lights should not be affected.
6. All lights should turn on and remain on during fire and auxiliary/medical alarms.
All lights should flash during a police or intrusion alarm.
Energy saver module (ESM)

Test the energy saver module to verify it overrides the thermostat.
Note: The system must have high- and low-temperature limits set to test the energy
saver module.

To test the energy saver module:

1. Press *, * to display the system status, ENERGY SAVER OFF, and the present
TEMPERATURE nn°. The temperature displayed (and/or announced) should
match the house thermostat. If the temperatures do not match, refer to
“Accessory modules - bus device settings” on page 71.
Note: There is a 5-minute delay after the energy saver module returns control to
the furnace/AC before it will override the furnace/AC again.
2. Press 7, 2 to turn on the ESM. The display shows ENERGY SAVER ON and the
ESM relay will click once.
3. Press 7, 2 again to turn the ESM off. The display shows ENERGY SAVER OFF.
Fixed display LCD touchpad chime and trouble beep tones

You can adjust the frequency (pitch) of chime and trouble beep tones from a fixed
display touchpad to a more desirable or distinct tone, or to compensate for hearing
impaired persons.
To change status tone pitch:

1. Press and hold the * and 0 buttons together until you hear a steady tone, then
release the buttons.
Note: Chime and trouble beep tones sound using the default frequency during, or
within 15 seconds of, any button activity at that specific touchpad.
2. Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch.
3. Release the button when the desired pitch is heard.
After about 15 seconds of no touchpad activity, the steady tone stops sounding.
Touchpad display contrast

You can adjust touchpad displays for easier viewing to help compensate for lighting
conditions in the touchpad location. The contrast adjustment lightens or darkens the
text. (Vacuum fluorescent displays do not have a contrast adjustment.)
To adjust display contrast:

1. Enter configuration mode by pressing the D and 6 buttons together for at least 2
seconds. The display shows DA nnn.
2. Press and release the 1 and 2 buttons together repeatedly, until the desired
contrast level is displayed.
3. Press * and the display briefly shows DONE, and then shows the time and date.

Audio verification module communication

Test the audio verification module (AVM) from offsite and the central station to verify
that it works properly.
You will need a helper and DTMF phone at an offsite location to perform this test.
When testing the AVM from offsite you must follow these guidelines:
• Set the remote access feature to on (default).
• Set the audio verify feature to on.
• Set the system to a nonalarm state.
• Set the optional ring/hang/ring feature (default) to work with steps 1 and 2 below.
Otherwise wait for 12 rings and the panel will pick up automatically.
To test the module from offsite:

1. The offsite helper calls the panel, lets the phone ring twice, and hangs up.
2. The helper must call the panel again in 10 to 40 seconds. The panel answers
System hello. This works if you have a phone interface voice module (part #60-
777-01) installed.
3. The helper dials the following on the phone, #, 1234, #, 8 (AVM access CODE), 5.
4. The helper should now be able to hear you through the AVM.
5. Walk through the vicinity of the AVM while speaking at a normal conversation
level.
6. Tell the helper to dial a 1 and speak to you. To return to listen mode, the helper
dials a 3.
7. When testing is complete, have the helper dial 99 and hang up.
To test the module with the central station:

1. Inform the central station that you will be sending an alarm and testing an AVM.
2. Give them the programming selections you made for the panel.
3. Use a panic button to initiate an auxiliary alarm.
4. The central station operator waits for the alarm to be reported and initiates an
audio session.
5. Walk through the vicinity of the AVM while speaking at a normal conversation
level.
6. Have the operator speak to you.
7. When testing is complete, the operator will end the session.

Cellular backup communication

To check the cellular communication between the panel and the central monitoring
station:
1. Contact the central monitoring station to inform them that you are testing the
system.
2. Install and activate the SuperBus 2000 cellular backup module.
3. Verify or change the following CS phone panel option settings shown in “Cellular
backup communication” above.
Note: If the current settings do not match the test settings, record the current
settings (Table 17 on page 97), so that they can be restored when this test is
complete.
4. Disconnect the phone line by unplugging the DB-8 cord from the RL 31X jack.
5. Initiate a phone test (8, system master code, 2).
6. The phone test attempt should fail via the phone line within 5 minutes. The panel
will emit a long low tone (and speak “phone failure 1” if so equipped).
7. Wait for the phone test to succeed via the cell backup. The panel should emit a
short high tone (and speak “phone test okay” if so equipped).
8. Verify the CS report.
9. If success does not occur, verify that the signal strength (RSSI) shown on the
cellular backup module is acceptable and repeat the process.
Table 18: Cellular backup communication

CS phone 1 option Test setting Previous setting
Phone number Central station phone number
High level reports On
Backup Off*
Cellular backup On
*Can be set to On if no CS phone 2 phone number is programmed.

Troubleshooting
This section provides information to help you diagnose and solve various problems
that may arise while configuring or using your GE product.
• “Panel power issues” below
• “Access code issues” on page 103
• “Arming and disarming issues” on page 103
• “Bypassing issues” on page 104
• “Wireless sensor and touchpad battery issues” on page 104
• “Central station/pager reporting issues” on page 104
• “Alphanumeric touchpad issues” on page 105
• “Fixed display touchpad issues” on page 105
• “Speaker issues” on page 106
• “Siren issues” on page 106
• “Hardwired zone issues” on page 106
• “Wireless sensor zone issues” on page 107
• “Wireless touchpad issues” on page 108
• “Phone issues” on page 108
• “Light control issues” on page 109
• “Energy saver module issues” on page 109
• “Automation module issues” on page 110
Panel power issues

Concord 4 transformers
Concord 4 uses a 16.5 VAC transformer, (600-1023 or 600-1024 with power line
carrier). Concord 3 uses a 24 VAC transformer. Using a 24 VAC transformer on
Concord 4 damages the panel.
The panel does not power up and touchpads don’t display or respond.
• Verify that the panel transformer is plugged into an unswitched outlet.
• Check the AC circuit breaker to be sure the circuit is live.
• Check that the backup battery is installed correctly and the AC power transformer
is plugged in.
• Check for proper panel and transformer wiring.
• Measure the incoming AC voltage at panel terminals 1 and 2. It should read about
16.5 VAC.

No incoming AC voltage at panel terminals 1 and 2.

1. Unplug the AC power transformer and disconnect the wires from the transformer
and the panel.
2. Check transformer to panel wire for short or open circuits.
3. Plug in the transformer and check for 16.5 VAC at the transformer unconnected
terminals. If it shows zero (0) volts, replace the transformer.
WARNING: Do not check for voltage by touching two live wires together. This may
damage the transformer.
Touchpad display indicates System Low Battery or voice sounds, “System low
battery.”
• Check that the backup battery is installed correctly and the AC power transformer
is plugged in.
• Measure the incoming AC voltage at panel terminals 1 and 2. It should read about
16.5 VAC.
• Check for 11.75 to 13.8 VDC battery voltage between the backup battery spade
lugs. If the battery voltage is not within this range, replace the battery.
Note: When the panel is running a backup battery test, the reading at the connected
battery can range from 11.2 to 13.5 VDC. The panel automatically runs a backup
battery test under the following conditions: (1) on initial power-up, (2) during user
sensor test, (3) once every minute when backup battery has failed, (4) once every 24
hours at the programmed STIME (UL 98 Options off) or once every 4 hours (UL 98
Options on).
With the AC power transformer plugged in, the panel automatically charges the
battery. While the battery is charging for the first time, it is normal for the system to
indicate System Low Battery. This can take a number of hours depending on the
initial battery charge. Once the battery reaches 12.5 VDC (full charge as measured
while in battery test), the condition clears. If the trouble condition persists after 24
hours, replace the backup battery.
The touchpads flash AC or display AC Power Failure/AC Failure After pressing
STATUS the panel continues to operate from backup battery.
• Check the AC circuit breaker to be sure the circuit is live.
• Check for proper panel and transformer wiring.
• Check that the transformer is plugged into a nonswitched outlet and secured with
the provided screw.
• Check that the transformer is supplying AC to the panel.

WARNING: Be careful when securing the transformer to an outlet with a metal cover.
Hold the cover tightly in place. You could receive a serious shock if the metal outlet
cover drops down onto the prongs of the plug while you are securing the transformer
and cover to the outlet box.
Access code issues

Customer cannot remember access codes.
• Check your records to see if you have the customer’s access codes on file.
• Verify the access codes using the Enterprise Downloader software.
• Clear memory and reprogram the panel locally. Clearing the memory erases all
programming.
Installer cannot remember install code.
• Check your records to see if you have the install code on file.
• Verify the install code using the Enterprise Downloader software.
• Use the dealer code to enter program mode and view the installer code.
Installer cannot remember dealer code.
Check your records to see if you have the dealer code on file. If you don’t have dealer
codes, you need to replace the panel.
Arming and disarming issues

System protests and won’t arm.
• If arming to level 2, make sure all monitored perimeter doors and windows are
closed.
• If arming to level 3, make sure all perimeter and interior sensors are closed.
• Press STATUS for an indication of the problem.
System won’t disarm.
• You may be trying to disarm using an incorrect code. Verify correct code and
enter it.
• Access code is not programmed or set up in user programming to disarm system.
Wireless touchpad is not learned into system or hardwired touchpad is not
communicating to panel.

• The installer code is being used to disarm the system. The system is designed not
to disarm using the installer code. Use a regular or system master code to disarm
the system.
Bypassing issues
Touchpad indicates Invalid and/or “Invalid” is heard when you attempt to bypass
a sensor.
• You may be attempting to bypass a 24-hour sensor that cannot be bypassed
(group 26 fire sensors).
• The sensor is not active in the current arming level.
• Arm the system to the desired arming level, then bypass.
System cancels sensor bypass when you try to arm to Level 2 or 3.
Sensor is being bypassed before arming to Level 2 stay or Level 3 away. Arm to the
desired level before bypassing a sensor.
Wireless sensor and touchpad battery issues

System indicates Sensor/Touchpad nn low battery.
Replace the indicated device battery and test the sensor/touchpad after replacing
the battery.
Central station/pager reporting issues

Trouble with your central station or pager.
Check the programming, panel connections, and proper phone line with line seizure.
To check your programming:
1. Make sure you enter the correct phone number.
2. Make sure you enter the correct account number.
3. Check that the appropriate format is chosen (SIA or CID).
4. Make sure the appropriate reports are turned on.
To check your panel connections:
1. Concord panels are polarity sensitive, so check for proper polarity:
The positive green lead or (TIP) wires must connect to terminal 25 on the board.
The negative red lead or (RING) wires must connect to terminal 28 on the board.

2. Concord panels are voltage sensitive, so it’s necessary to check for proper
voltage:
On hook voltage should be approximately 48-52 volts.
Off hook voltage should be approximately 6-10 volts.
Note: The Concord panel has a built-in line voltage meter. If it does not see proper
voltage, it will not dial on a tone phone line. This does not apply to a pulse phone line.
To check proper phone line with line seizure:
1. Check the type of phone line. Concord panels work with analog phone lines or DSL
with a DSL filter inline to the panel. VOIP or digital phone lines may not work with
the panels.
2. Check that the premise’s phone line is working.
3. Check that the DB-8 cord is plugged into the RJ31X/CA-38A jack.
4. Check for correct phone line wiring between the TELCO block and the RJ31X/CA-
38A jack.
Alphanumeric touchpad issues

Display shows all ************.
Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and
correct wiring.
Display is blank.
• Check that panel is powered up.
• Check for touchpad power and/or incorrect bus wiring, opens, or shorts.
• Check the touchpad brightness setting. (See Options menu on page 108.)
Touchpad buttons don’t beep when pressed.
• Check that key beeps option is set to on. (See the Accessory modules - bus device
settings on page 93.)
Fixed display touchpad issues

Display is lit but does not respond to key presses.
• Touchpad is not connected to panel bus terminals or is wired incorrectly. Check
and correct wiring.
• Check that touchpad is learned into panel memory.

Display is blank.
• Check that panel is powered up.
• Check the touchpad brightness setting. (See the user-programming Options menu
on page 108.)
Touchpad buttons don’t beep when pressed.
• Check that key beeps option is set to on. (See the Accessory modules - bus device
settings on page 93.)
Speaker issues
Speakers don’t sound alarms.
• Speaker output has shut down because panel detected terminal 7 or 8 is shorted
to ground. Disconnect panel AC and battery backup power. Locate short and
correct. Apply panel AC and backup battery power and retest.
• Alarm is in partition 2 to 6 and speaker is connected to panel terminals 7 and 8,
which activate only for partition 1 alarms.
Siren issues
Piezo sirens connected to SnapCard, or onboard (panel) outputs 1 and/or 2 don’t
produce any alarm sounds.
• Check for incorrect wiring between siren and panel, and correct where necessary.
• Output has not been configured (set up) to activate sirens. Enter program mode
and configure output. (See Accessory modules - bus device settings on page 93.)
• Check for correct output partition assignment.
• Check that your wires are connected to the appropriate terminals:
Output 1 (exterior) uses terminals 9 (positive) and 13 (ground).
Output 2 (interior, follows status beeps) uses terminals 11 (positive) and 10
(ground).
Hardwired zone issues

System doesn’t go into alarm when zone is tripped.
• System is disarmed. Arm system and then trip the zone.

• Zone is not learned into panel memory. Enter installer/dealer program mode—
LEARN SENSORS, and learn zone into memory.
• Zone is learned into wrong partition. Delete zone and learn into correct partition
or change the partition in the EDIT SENSORS menu.
• For Hardwire Input Module (HIM) zones, check that the HIM LED is blinking to verify
communication with the panel. If LED is off, check wiring between HIM and panel.
Zone reports trouble condition.
• Check that onboard, HIM, and SnapCard zone inputs have a 2 kohm EOL resistor
installed at the last device on the loop in series for NC loops, in parallel for NO
loops.
• Check for zone wire fault—short circuit on NC loops, open circuit on NO loops.
Wireless sensor zone issues

System doesn’t respond (in sensor test or when armed) when sensor is tripped.
• Verify that receiver antennas are routed through holes on top of enclosure and
antenna shrouds are installed.
• Check that the wireless sensor batteries are installed.
• Check the sensor batteries for low voltage. Replace batteries if necessary.
• Use an RF Sniffer (60-401) to verify that sensor is transmitting.
• Sensor is not learned into panel memory. Enter installer/dealer program mode—
LEARN SENSORS, and learn sensor into memory.
• Zone is learned into wrong partition. Delete zone and learn into correct partition
or change the partition in the EDIT SENSORS menu.
Sensor reports trouble condition.
• Sensor tamper switch is tripped—sensor cover is off, not latched securely, or
sensor is not mounted securely. Secure sensor mounting and/or cover, then trip
sensor to clear the condition.
• Check the sensor battery for low voltage. Replace batteries, if necessary.
Touchpad indicates [sensor #] supervisory.
• Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not
transmitting, check battery for low or no voltage and replace.
• Change mounting position of sensor (from horizontal to vertical or vice versa) and
test sensor several times for consistency.

• Sensor signal is not reaching panel/receiver because sensor is too far away.
Remove sensor from mounted location and test from other locations. Mount
sensor in area where signal can reach panel/receiver or install a SuperBus 2000
RF transceiver near the sensor. You may also install a Repeater 80-922-1 to boost
signal.
Smoke sensor beeps intermittently.
Sensor batteries are getting low. Replace batteries.
Wireless touchpad issues

System doesn’t respond to commands entered from wireless touchpad.
• Verify that receiver antennas are routed through holes on top of enclosure and
antenna shrouds are installed.
• Check that touchpad batteries are properly installed.
• Check the touchpad batteries for low voltage. Replace batteries, if necessary.
• Use an RF Sniffer (60-401) to verify that touchpad is transmitting.
• Touchpad is not learned into panel memory. Enter program mode and learn
touchpad into memory (see Sensors menu on page 85.
• Touchpad is learned into wrong partition. Delete touchpad and learn into correct
partition or change the partition in the Sensors menu on page 85.
Touchpad reports trouble condition.
Check the touchpad batteries for low voltage. Replace batteries, if necessary.
Phone issues
Loss of dial tone at onsite phones after wiring RJ31X jack or connecting the DB-8
cord.
• Wait two minutes and try again. The panel may be busy trying to report to the
central station.
• Disconnect the panel DB-8 cord from the RJ31X jack. If the phone still doesn’t
work, the system is okay and the problem is in the wiring.
• Check RJ31X jack wiring and TELCO block wiring. Replace RJ31X jack if necessary.
• Check DB-8 cord connections at the panel and RJ31X jack. Replace cord if
necessary.
• Perform a phone test after troubleshooting the phone line.
Constant dial tone, preventing dial-out on premises phones.

One or more polarity-sensitive phones exist on-site. Reverse the phone wires
connected to the brown and gray wire terminals on the RJ31X jack.
Light control issues

Light controlled by X10 lamp module is not working.
• Partition house codes are not programmed into panel. Enter program mode and
set partition house codes.
• Check that the HOUSE dial on the X10 module matches the partition house code
programmed into the panel.
• Panel is not powered by a power line carrier transformer. Replace existing
transformer with a power line carrier transformer.
• Check to make sure X10 module is not plugged into an outlet controlled by a
switch. Move to a nonswitched outlet location and test.
• Check that the lamp has a working bulb and that the lamp switch is on.
• Power transformer and X10 modules are not plugged into outlets on the same
electrical phase. Relocate modules or transformer to different outlets to
determine working locations.
Energy saver module issues

Module does not respond to system commands or appear to control furnace.
• Check that the module is wired correctly to the panel terminals.
• Verify the module LED is flashing continuously. If the LED is not flashing, remove
power and check wiring.
• There is a 5-minute delay after the module returns control to the furnace/AC
thermostat, before the module overrides the thermostat again. Wait 5 minutes
and try again.
Module temperature does not match actual room temperature.
The module room temperature setting has not been adjusted or was adjusted before
the module warmed or cooled to room temperature. To ensure accuracy, wait at
least 15 minutes after installing the module before adjusting the temperature. To
adjust the module room temperature setting, see Temperature under “Accessory
modules - bus device settings” on page 71.

Automation module issues

Module is not controlling or communicating with the panel and panel indicates a
“BUS FAILURE UNIT nn” where nn is the automation module bus unit number.
• Check that the module is wired correctly to the panel terminals.
• Verify the SuperBus module’s red LED is flashing continuously. If the LED is not
flashing, remove power and check wiring.
• Check that the RS-232 cable is firmly connected to the automation module and
the automation device.
• Verify the automation device is powered and turned on.
Module is not controlling or communicating with the panel and panel does not
indicate a bus failure.
Verify the automation module is learned into panel memory.

Appendix A
System planning sheets
Summary
This appendix provides various system planning sheets for the Concord 4.
Content
Customer information 112
Wireless devices 112
Hardware devices 113
Zone and sensor assignments 115
System settings index and record 118

Appendix A: System planning sheets
Customer information
Table 19: Customer information
Customer name
Address
City
County
State
Zip
Phone
Wireless devices
Table 20: Wireless devices
Part number Description Quantity
60-362 Door/window sensor
60-670-95R SAW door/window sensor
60-741-95 Micro recessed door/window sensor
60-499 Slim line door/window sensor
60-688 Micro door/window sensor
60-641 Long-life door/window sensor
60-461 Shock sensor
60-459 Sound sensor
60-462 Glass guard sensor
60-506 System sensor smoke sensor
60-838-95R 2100ARFT smoke sensor
60-848-02-95 ESL 562 smoke sensor
60-460 Rate-of-rise heat sensor
60-589 Manual fire pull sensor
60-504 Freeze sensor
60-452 Pendant panic sensor
60-458 Single button panic sensor

Part number Description Quantity

60-457 Dual button panic sensor
60-578 Water-resistant panic sensor
60-511-01-95 DS924i PIR motion sensor
60-639-95R SAW indoor PIR motion sensor
60-639-95R-OD SAW outdoor PIR motion sensor (not for intrusion
protection)
60-703-95 Crystal indoor PIR motion sensor
60-834-95R Adjustable dual technology sound sensor
60-597 HiTech handheld wireless touchpad
60-607 Two-button keyfob touchpad
60-606 Four-button keyfob touchpad
60-659-95R SAW four-button keyfob touchpad
60-832-95R Two-button ELM keyfob touchpad
Hardware devices
Table 21: Hardware devices
Part number Description Quantity mA (max.) Subtotal
Hardwire sensors/detectors
System sensor models 2400, or 2400TH or ESL series 429AT, 80 mA*
429C, 429CT, 521B, 521BXT, 521NCSXT, 711U, 711UT, 721U,
721UT, TS7-2, or TS7-2T
13-082 PIR motion detector 10 mA
Sirens
13-046 Hardwire exterior siren 145 mA
13-949 Hardwire interior siren 85 mA
13-950 Piezo dynamic exterior siren 150 mA
SuperBus 2000/miscellaneous components
60-746-01 2x16 LCD alphanumeric touchpad 90 mA
60-820 Fixed display LCD touchpad 65 mA
600-1020 FTP 1000 75 mA
60-803 2x20 LCD alphanumeric touchpad 120 mA
60-804 2x20 VFD alphanumeric touchpad 120 mA

Part number Description Quantity mA (max.) Subtotal

60-983 ATP 1000 110 mA
60-984 ATP 2600 165 mA
60-985 ATP 2100 300 mA
600-1013 GTS 50 300 mA
60-836 Voice only module (with current jumper 300 mA /
installed) / (with current jumper removed) 600mA
60-777-01 Phone interface/voice module 600 mA
600-1019 2-amp power supply N/A
60-756 4 input/2 output SnapCard 185 mA
60-757 8Z hardwired zone expander SnapCard 230 mA
60-758 4 output SnapCard 130 mA
60-774 Hardwired input module 35 mA
60-770 Hardwired output module 180 mA
60-620-01 Energy saver module 20 mA
60-850 Cellular backup module (standard power) 10 mA
60-850-01 Cellular backup module (high power)
60-861 Wireless cellular gateway 1900 mA
60-677 Interrogator 200 audio verification module 1600 mA
60-783-02 Automation module 10 mA
60-528 Hardwired interior speaker 35 mA
13-060 15-watt speaker 500 mA
Total power consumption: mA
Total power consumption not to exceed: 1,000 mA
* Total current only for all two-wire smoke detectors connected to panel two-wire smoke loop.

Zone and sensor assignments

Table 22: Zone and sensor assignments
No. RF zone Module Module Group Partition Zone/sensor text
bus ID input
number number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29


bus ID input
number number
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61


bus ID input
number number
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93


bus ID input
number number
94
95
96
System settings index and record

Table 23: System settings index and record
Setting reference (default) Shortcut number Setting
Installer programming—8, installer/dealer code, 00
24-hour tamper (Off) 06000
AC failure (Off) 06011
Access code lock (On) 0003
Access timeout (90 seconds) 09004
Account number (00000) 0010 to 0060
Activity timeout (24 hours) 0305
Alarm verify (Off) 06108 to 06608
Antenna tamper (Off) 06001
Audio mode (1) 09001
Audio verify (Off) 09000
Auto phone test (Off) 02001
Auto test reset (On) 02002
Auxiliary panic (On) 0511 to 0561
Auxiliary power fail (On) 06016
AVM access code (None) 09006
Back in service (On) 06003
Backup CS phone 1 (On) 01005, 1__________
CS phone 2-3 (Off) 01015, 01025 2__________ 3__________
Battery restoral (Off) 06006
Beep delay (2 seconds) 09005
Buffer control (Off) 06002
Buffer full report (Off) 06007


Bypass reports (Off) 06004
Call wait cancel (None) 02009
Cancel message (On) 02007
Cellular backup CS phone 1 (On), 01007, 1__________
CS phone 2-3 (Off) 01017, 01027 2__________ 3__________
Cellular system (B)
Closing reports (Off) 06101 - 06601
Comm. failure (On) 02003
CS phone 1 to 3 (None) 01000, 01010, 01020
Daylight saving (On) 0307
Dealer code (None) 0002
Delete sensors (None) 082
Dial tone detect (On) 02010
Dial abort delay (30 seconds) 02006
Disable trouble beeps (Off) 0701
Downloader code (12345) 0000
Downloader phone number (None) 01090
DTMF dialing (On) 02004
Duress code (None) 0016 to 0066
Duress option (Off) 06103 to 06603
Edit sensors (None) 083
Entry delay (30 seconds) 0310 to 0360
Exception reports phones (Off) 01003, 1__________2__________
01013, 01023 3__________
Exception reports pagers (Off) 01033, 01043, 1__________2__________
01053, 01063, 3__________4__________
01073 5__________
Exit delay (60 seconds) 0311 to 0361
Exit extension (On) 0013 to 0063
Extended delay (4 minutes) 0312 to 0362
Fire panic (On) 0510 to 0560
Fire shutdown (Off) 09002
Force armed (Off) 06104 to 06604
Freeze alarm (Off) 06106 to 06606
Freeze temp (42) 06107 to 06607


Global fire (Off) 0703
Ground fault (On) 06017
High level reports (phones) CS phone 1 (On), 01001, 01011, 1__________2__________
CS phone 2-3 (Off) 01021 3__________
High level reports pagers (On) 01031, 01041, 1__________2__________
01051, 01061, 3__________4__________
01071 5__________
House code (1B, 2C, 3D, 4E, 5F, 6G) 0401 to 0451
Immediate beeps (Off) 0700
Installer code (4321) 0001
Keyfob arming (Off) 0513 to 0563
Keyfob PTN 0006
Keyswitch sensor (None) 0014 to 0064
Keyswitch style (Transition) 0015 to 0065
Latchkey format (Off) 06105 to 06605
Latchkey reports pagers (On) 01035, 01045, 1__________2__________
01055, 01065, 3__________4__________
01075 5__________
Latchkey zones (None) 0500
Learn sensors (None) 080
Line fail delay (None) 0213
Local phone control (On) 0210 to 0260
Low CPU battery (On) 06005
Low level reports CS phone 1 (On), CS phone 01002, 01012, 1__________2__________
2-3 (Off) 01022 3__________
Low level reports pagers (Off) 01032, 01042, 1__________2__________
01052, 01062, 3__________4__________
01072 5__________
Manual mic gain 09009
Multiple-partition arm (Off) 0005
Next phone test (7 days) 0304
No activity (Off) 06102 to 06602
Open/close reports phones (Off) 01004, 01014, 1__________2__________
01024 3__________
Open/close reports pagers (Off) 01034, 01044, 1__________2__________
01054, 01064, 3__________4__________
01074 5__________


Opening reports (Off) 06100 to 06600
Onboard output 1 (01614 - any audible 11101
alarm)
Onboard output 2 (01710 - status and 11111
alarm tones)
Output trip time (4 seconds) 0305
Pager delay (15 seconds) 02008
Pager partition assignment (1) 01037, 01047, 1__________2__________
01057, 01067, 3__________4__________
01077 5__________
Pager phone 1 to 5 (None) 01030, 01040, 1__________2__________
01050, 01060, 3__________4__________
01070 5__________
Partition security (On) 0004
Phone access key (#) 0216 to 0266
Phone panic (Off) 0215 to 0265
Phone test (On) 02000
Phone test frequency (7 days) 0303
Police panic (On) 0512 to 0562
Program report (Off) 06015
Quick arm (Off) 0011 to 0061
Quick exit (On) 0012 to 0062
Receiver failure (Off) 06012
Remote access (On) 0211 to 0221
RF low battery rpt (Weekly) 06013
RF supervisory rpt (Weekly) 06014
RF TX timeout (12 hours) 0302
Ring/hang/ring on 0212 to 0262
Reporting format (SIA/CID) 01006, 01016, 1__________2__________
01026 3__________
Sensor text (None) 081
Silent talkback (Off) 09003
Siren timeout (4 minutes) 0313 to 0363
Siren verify (Off) 0710
Sleep time (Off) 0314 to 0364
Smoke verify (Off) 1100


SnapCard output 1 (01400 - keyfob star 101101
button activation)
SnapCard output 2 (00410 - any audible 101111
alarm)
SnapCard output 3 (00903 - arming to stay 101121
or away)
SnapCard output 4 (01003 - arming to 101131
away)
Star is no delay (Off) 0514 to 0564
Streamlining (On) 01036, 01046, 1__________2__________
01056, 01066, 3__________4__________
01076 5__________
Supervisory time (03:00) 0300
Swinger limit (1) 06015
System tamper (Off) 06109 to 06609
Toll saver (On) 0214 to 0264
TP panic RPT FMT (Off) 06010
Two-trip error (Off) 06009
Two-wire smoke (Off) 1101
UL 98 options (Off) 0702
VOX gain range 09008
VOX mic gain 09007
VOX RX gain 09010
Zone restorals (Off) 06008

Appendix B
Reference tables
Summary
This appendix provides reference tables and specifications.
Content
Sensor group characteristics 124
Sensor text 128
System event triggers 130
Sensor group event triggers 131
Sensor number event triggers 132
System feature event triggers 135
Response characteristics 136
Response numbers 136
Specifications 138

Appendix B: Reference tables
Sensor group characteristics

Table 24 below shows what the sensors on your Concord 4 system do. Every sensor is
assigned to a group, and this table specifies those groups and functions. Every device
must be assigned to one of these groups.
Table 24: Sensor group characteristics

# Name Application Alarm Delay
Chime (Level)
Active levels
Supervisory
CS Report
Restoral
00 Fixed 24-hour audible fixed Police Instant 1,2,3
panic emergency buttons.
01 Portable 24-hour audible portable Police Instant 1,2,3
02 Fixed 24-hour silent fixed Silent Instant 1,2,3
03 Portable 24-hour silent portable Silent Instant 1,2,3
04 Fixed 24-hour auxiliary sensor, Auxiliary Instant 1,2,3
auxiliary such as Pendant Panic or
holdup button.
05 Fixed 24-hour auxiliary Auxiliary Instant 1,2,3
auxiliary emergency button. Siren
shutoff confirms CS report.
06 Portable 24-hour portable auxiliary Auxiliary Instant 1,2,3
auxiliary alert button.
07 Portable 24-hour portable auxiliary Auxiliary Instant 1,2,3
auxiliary button. Siren shutoff
confirms CS report.
08 Special Special belongings, such as Police Instant 1,2,3
intrusion gun cabinets and wall safes.
09 Special Special belongings (i.e. gun Police Standard 1,2,3
intrusion cabinets and wall safes.)
10 Entry/ Entry and exit doors that Police Standard 2,3
exit delay require a standard delay
time.
11 Entry/ Garage doors and Police Extended 2,3
exit delay entrances that require an
extended delay time.

Chime (Level)
Active levels
Supervisory
CS Report
Restoral
12 Entry/ Driveway gates and Police Twice 2,3
exit delay entrances that require a extended
twice extended delay time.
13 Instant Exterior doors and windows Police Instant 2, 3
perimeter
14 Instant Interior doors (Hardwired) Police Follower 2,3
interior
15 Instant Interior PIR motion sensors. Police Follower 2,3
interior (RF wireless)
16 Instant Interior doors. (Hardwired) Police Follower 3
interior
17 Instant PIR motion sensors (RF Police Follower 3
interior wireless.)
18 Instant Instant interior cross-zone# Police Follower 3
interior PIR motion sensors. *
19 Delayed Interior doors that initiate a Police Interior 3
interior delay before going into
alarm.
20 Delayed PIR motion sensors that Police Standard 3
interior initiate a delay before going
into alarm.
21 Local 24-hour local alarm zone Police Instant 1,2,3
instant protecting anything that
interior opens and closes.
22 Local Same as group 21, plus Police Standard 1,2,3
delayed activation initiates a delay
interior before going into alarm.
23 Local 24-hour local alarm zone Auxiliary Instant 1,2,3
auxiliary opens and closes.
24 Local 24-hour local alarm zone Auxiliary Instant 1,2,3
auxiliary opens and closes. Sirens
shut off at restoral.
25 Local Notify the user when a door Special Instant 1,2,3
special is opened. Sounds emit from chime
chime a local annunciator.
26 Fire 24-hour fire, rate-of-rise Fire Instant 1,2,3
heat, and smoke sensors.

Chime (Level)
Active levels
Supervisory
CS Report
Restoral
27 Output Hardwire Output Module Silent Instant 1,2,3
module (HOM) lamp control or other
customer feature.
28 Output HOM, PIR motion sensor, Silent Instant 1,2,3
module sound sensor or pressure
mat.
29 Auxiliary Freeze sensor. Auxiliary Instant 1,2,3
32 Output HOM, PIR motion sensor, Silent Instant 1,2,3
module sound sensor or pressure
mat.
33 Siren Wireless siren supervision. Silent Instant 1,2,3
34 Gas Carbon monoxide (CO) gas Auxiliary Instant 1,2,3
detectors
35 Local Local alarm in levels 1 and Police Instant 1,2,3
instant 2. Report to CS in level 3. (Lev
police (day el 3
zone) only)
38 Auxiliary Water sensor. Auxiliary Instant 1,2,3
Note: Check marks ( ) represent characteristics present in a group.

* Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise, sensors
are followers to delayed sensors. If Alarm Verification is on, group 18 functions like group 17.

Cross-zoning
Cross-zoning (two-trip) refers to two different group 18 sensors that must be tripped
within two minutes of each other to report an alarm to the central station. Figure 28
below shows the path of a person walking from the kitchen to the living room. When
the person is detected walking through the kitchen, the motion sensor in the kitchen
is tripped, sounding a local alarm. If motion is detected by the living room motion
sensor within two minutes, an alarm report will be sent to the central station.
Figure 28: Cross-zone diagram
Motion sensor
Path of
person
walking
Motion sensor
Note: We do not recommend cross-zoning for exit/entry zones. Each zone can
individually protect the intended area.

Sensor text
Table 25 below provides sensor text with the applicable item number.
Table 25: Item numbers and sensor text

Item # Sensor text Item # Sensor text Item # Sensor text Item # Sensor text
001 Aborted 061 Entry 121 North 181 Up
002 AC 062 Error 122 Not 182 West
003 Access 063 Exit 123 Now 183 Window
004 Active 064 Exterior 124 Number 184 Zone
005 Activity 065 Factory 125 Off 185 0
006 Alarm 066 Failure 126 Office 186 1
007 All 067 Family 127 OK 187 2
008 AM 068 Father’s 128 On 188 3
009 Area 069 Feature 129 Open 189 4
010 Arm 070 Fence 130 Opening 190 5
011 Armed 071 Fire 131 Panic 191 6
012 Arming 072 First 132 Partition 192 7
013 Attic 073 Floor 133 Patio 193 8
014 Auxiliary 074 Force 134 Pet 194 9
015 Away 075 Foyer 135 Phone 195 A
016 Baby 076 Freeze 136 Please 196 B
017 Back 077 Front 137 PM 197 C
018 Bar 078 Furnace 138 Police 198 D
019 Basement 079 Gallery 139 Pool 199 E
020 Bathroom 080 Garage 140 Porch 200 F
021 Battery 081 Gas 141 Power 201 G
022 Bedroom 082 Glass 142 Press 202 H
023 Bottom 083 Goodbye 143 Program 203 I
024 Breezeway 084 Hallway 144 Progress 204 J
025 Building 085 Heat 145 Quiet 205 K
026 Bus 086 Hello 146 Rear 206 L
027 Bypass 087 Help 147 Receiver 207 M
028 Bypassed 088 High 148 Report 208 N
029 Cabinet 089 Home 149 RF 209 O

Item # Sensor text Item # Sensor text Item # Sensor text Item # Sensor text
030 Canceled 090 House 150 Right 210 P
031 Car 091 In 151 Room 211 Q
032 Carbon 092 Install 152 Safe 212 R
Monoxide
033 Central 093 Interior 153 Schedule 213 S
034 Chime 094 Intrusion 154 Screen 214 T
035 Closed 095 Invalid 155 Second 215 U
036 Closet 096 Is 156 Sensor 216 V
037 Closing 097 Key 157 Service 217 W
038 Code 098 Kids 158 Shed 218 X
039 Computer 099 Kitchen 159 Shock 219 Y
040 Control 100 Latchkey 160 Side 220 Z
041 Date 101 Laundry 161 Siren 221 (space)
042 Daughters 102 Left 162 Sliding 222 ‘(apostrophe)
043 Degrees 103 Level 163 Smoke 223 - (dash)
044 Delay 104 Library 164 Sons 224 _(underscore)
045 Den 105 Light 165 Sound 225 *
046 Desk 106 Lights 166 South 226 #
047 Detector 107 Living 167 Special 227 :
048 Dining 108 Load 168 Stairs 228 /
049 Disarmed 109 Loading 169 Stay 229 ?
050 Door 110 Low 170 Supervisory
051 Down 111 Lower 171 System
052 Download 112 Main 172 Tamper
053 Downstairs 113 Master 173 Temperature
054 Drawer 114 Mat 174 Test
055 Driveway 115 Medical 175 Time
056 Duct 116 Memory 176 To
057 Duress 117 Menu 177 Touchpad
058 East 118 Mother’s 178 Trouble
059 Energy Saver 119 Motion 179 Unbypass
060 Enter 120 No 180 Unit

System event triggers

Table 26 below describes the system event triggers.
Table 26: System event trigger

Trigger
System event Description number
Null trigger (used for direct control) Activates only by schedule or direct command. 000
Fire alarm When fire sirens are started. 001
Police alarm When police sirens are started. 002
Auxiliary alarm When auxiliary sirens are started. 003
Any audible alarm When any of the above sirens are started. 004
Silent alarm (sensor groups 2, 3, and When a group 2 or 3 sensor goes into alarm or 005
duress) when a duress alarm is activated (does not
include groups 25, 27, 28, or 32).
Any audible or silent alarm When any alarm is started (does not include 006
groups 25, 27, 28, or 32).
HOM group 27, 28, 32 in alarm When a sensor in group 27, 28, or 32 goes into 007
alarm.
Major trouble (phone or receiver When a receiver failure (S94) or a phone failure 008
failure) (S96) occurs.
Arming to stay or away When the system is armed to level 2 or 3. 009
Arming to away When the system is armed to level 3. 010
AVM is interactive (audio session in When the central station operator begins 011
progress) listening or talking to the premises.
Fail-to-communicate (panel can’t When the fail-to-communicate output is 012
call CS or pager) activated.
AVM trip (edge) When an AVM alarm occurs, output is activated 013
momentarily.
Keychain touchpad star button- When the star button on a keychain touchpad is 014
press pressed.
Smoke power (for resetting four-wire Deactivated when hardwire smoke detectors 015
smoke detectors) need to be reset.
Exterior siren Activated for police or fire alarms. 016
Interior siren Activation follows all system noises 017
AVM trip (pulse) When an AVM alarm occurs, output is 018
deactivated for 10 ms
State of system status Follows the state of system status (ready or 019
trouble).
Tamper condition When any tamper is tripped 020

Trigger
System event Description number
Closing report sent When a closing report has been successfully 021
transmitted to the central station.
Arming to Level 1 When the system is disarmed. 022
Group XX in alarm When any sensor in group XX goes into alarm
Sensor XX in alarm When sensor number XX goes into alarm
Sensor XX open When sensor number XX is opened
Sensor group event triggers

Table 27 below describes the sensor group event triggers.
Table 27: Sensor group event trigger numbers

Sensor group Trigger number Sensor group Trigger number
Group 00 in alarm 064 Group 17 in alarm 081

Sensor number event triggers

Table 28 below describes the sensor number event triggers.
Table 28: Sensor number event trigger numbers

Sensor number State Trigger number State Trigger number
Sensor 01 In alarm 129 Open 257





System feature event triggers

Table 29 below describes the system feature event triggers.
Table 29: System feature event trigger numbers

Feature State Trigger number
Phone test Initiated 225
AC failure For 15 minutes 226
CPU low battery Detected (excluding first minute after power- 227
up)
Auto phone test Begun 228
Receiver failure Detected 229
Back in service Alarm (AC loss, battery drain, then AC restore) 230
Phone failure Detected 231
Buffer full Detected 232
Two trip error Detected 233
System tamper Alarm (40 incorrect code entry keystrokes) 237
Freeze Alarm 238
No activity Alarm 239
Fire panic Alarm 240
Police panic Alarm 241
Auxiliary panic Alarm 242
Opening report Occurred 243
Closing report Occurred 244
Latchkey opening or Occurred 245
closing
Duress Alarm 246
Forced armed report Occurred 247
Fire in partition Alarm 248
Recent closing report Occurred 249
Sensor test Entered 251

Response characteristics
Table 30 below describes the response characteristics.
Table 30: Response characteristics

Response characteristics Description
Momentary trip time The point remains active for nn seconds (n is 1 to 12 seconds). The
default is 4 seconds.
3-minute trip time The point remains active for 3 minutes.
Siren-time trip time The point remains active while the sirens are sounding.
Sustained trip time The point remains active for the duration of the event.
Siren pattern The point activates and deactivates according to the current alarm
type:
Auxiliary: fast on/off/on
Police: constant on
Fire: repeating
Trip delay The point activates 30 seconds after the trigger event occurs.
Response numbers
Table 31 below describes the response numbers.
Table 31: Response numbers

Response number Siren tracking Trip delay Response time
00 No No Momentary
01 No No 3 minutes [5]
02 No No Siren time [2]
03 No No Sustained [3]
04 No Yes [4] Momentary
05 No Yes [4] 3 minutes [5]
06 No Yes [4] Siren time [2]
07 No Yes [4] Sustained [3]
08 Yes [1] No Momentary
09 Yes [1] No 3 minutes [5]
10 Yes [1] No Siren time [2]

Response number Siren tracking Trip delay Response time

11 Yes [1] No Sustained [3]
12 Yes [1] Yes [4] Momentary
13 Yes [1] Yes [4] 3 minutes [5]
14 Yes [1] Yes [4] Siren time [2]
15 Yes [1] Yes [4] Sustained [3]
[1] If an event does not trigger sirens, siren tracking response numbers activate without turning on the
output. If sirens are triggered by another event, the output pulses to match the siren. If the siren
cadence changes (from police to fire, for example), outputs set up for siren tracking change to match
the siren and all pulsing outputs pulse to one common cadence.
[2] If an event does not trigger sirens, siren time response times activate outputs only if sirens are
active for another reason.
[3] If an alarm event does not necessarily require disarming (no activity, closing report, etc.), outputs
set up for a sustained response time remain activated until the next arming level change.
[4] If an event occurs that activates an output set up for trip delay, the delay and output activation can
be canceled by trigger event restoral.
[5] Activated outputs set up for a 3-minute response time remain active for the entire three minutes.
To deactivate the output before the 3-minute time expires, you must enter program mode or remove
panel power. Activated outputs set up for a momentary or 3-minute response time restart if the same
trigger event occurs again.
Note: The mechanical lifetime of the relay may be exceeded if an output is set up for
a siren tracking response and a pulsing siren (auxiliary or fire) is active for long
periods. A SnapCard relay output’s lifetime expectancy is about 350 total pulsing
hours.
Note: The trip delay is factory set for 30 seconds and cannot be changed.

Specifications
Power requirements
Auxiliary power output Class 2, 16.5 VAC, 40 VA, 60 Hz (part no. 600-1023 or 600-1024)
Batteries Rechargeable 12 VDC, 4.5 or 5.0Ah Lead-Acid (part no. 60-681)
OR 12 VDC, 7Ah (part no. 60-680). The battery will last 24 hours
with no AC and specified standby load
Radio frequency 319.5 MHz
Nominal RF range 1,000 ft (305 m) typical open air
Storage temperature - 30 to 140°F (-34 to 60°C)
Operating temperature 32 to 120°F (0 to 49°C)
Relative humidity 85% maximum noncondensing
Dimensions 14 x 12 x 3 in. (356 x 305 x 76 mm)

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GE

Concord 4 Installation Manual

P/N 466-2182 • REV G • ISS 12JUL10

Important information iii

Chapter 4 Testing and troubleshooting 91

Concord 4 Installation Manual i

Appendix A System planning sheets 111

Appendix B Reference tables 123

ii Concord 4 Installation Manual

About this manual

Concord 4 Installation Manual iii

Concord 4 Installation Manual 1

Planning the installation

Table 1: Panel capabilities

Table 2: Basic panel hardware capabilities

2 Concord 4 Installation Manual

SuperBus 2000 bus devices

Table 3: SuperBus devices

Concord 4 Installation Manual 3

4 Concord 4 Installation Manual

Concord 4 Installation Manual 5

6 Concord 4 Installation Manual

Figure 1: Panel and component locations on a wall

(114 to 140 cm)

Total system power and wire length guidelines

Concord 4 Installation Manual 7

Table 4: Wire length requirements

8 Concord 4 Installation Manual

Device Max. wire Standby mA Alarm mA draw

Table 5: Wire lengths

Table 6: Device wire requirements

Concord 4 Installation Manual 9

Mounting the panel

To mount the panel:

Figure 2: Panel components and mounting holes

Mounting hole Mounting hole

Mounting hole Mounting hole

10 Concord 4 Installation Manual

Grounding the panel

Figure 3: Grounding the panel

Concord 4 Installation Manual 11

Figure 4: Installing a SnapCard

12 Concord 4 Installation Manual

Figure 5: Panel terminals

Concord 4 Installation Manual 13

Intrusion detection devices

Figure 6: Connecting intrusion detection and motion detector circuits

GND ZONE1 ZONE2 GND ZONE3 +12V GND ZONE5

Normally closed Normally open

Two-wire smoke detectors

14 Concord 4 Installation Manual

Figure 7: Connecting two- and four-wire smoke detectors

GND ZONE 7 ZONE 8 GND ZONE 7 ZONE 8

Two-wire smoke Four-wire smoke

Concord 4 Installation Manual 15

Figure 8: Polarity reversal module

Four-wire smoke detectors

Table 7: Minimum available panel power

16 Concord 4 Installation Manual

Speakers and sirens