How To Give Feedback by Eric Partaker

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HOW TO GIVE FEEDBACK

6 Essential Models For Every Situation © Eric Partaker

For Behavior Correction For Positive Reinforcement


Balanced: Provide positive
C O I N and constructive feedback.

Context: Describe where and when the behavior occurred.


B OST Objective: Base feedback
on observable facts.

Observation: State what behavior was observed. Observable: Describe


Impact: Explain the effects of the behavior. specific behaviors seen.
Next Steps: Suggest actions for improvement.
Specific: Be precise about
Example: I could see you put a lot
Example: In yesterday’s meeting, I noticed you interrupted colleagues
what was done well.
of effort into your presentation
several times. It disrupted the flow of the meeting. I’d like you to work today. The client was impressed,
on active listening and give everyone a chance to finish their points. particularly with your research. Timely: Give feedback soon
Your analysis made an impact. after the event.
COIN Model credit to Anna Carroll.

For Coaching For Constructive Feedback

G Goals: Identify what the coachee wants to achieve.


Example: I understand you want to lead a project. FEED Facts: What was observed?

R Reality: Assess the current situation and obstacles.


Ex: You haven’t had any experience with it yet.
Effects: What were the effects?
Expectations: What was expected?

O Options: Explore possible actions or paths.


Ex: You could shadow a project lead to learn how.
Development: What needs to happen?

W
Example: Your report was 2 days late. It caused a delay in our review
Will: Commit to specific steps forward.
process. We expect reports on time to maintain the workflow. Can we
Ex: Let’s plan your first step then review it afterward. discuss how to manage your workload more effectively?

GROW Model credit to Max Landsberg & John Whitmore.

For Performance Reviews For Career Development


360-Degree

C E D A R
Customer Manager
Feedback Review
Feedback
Feedback is
gathered from all
Context Examples Diagnosis Action Review
around you.
Be specific. Share the Plan next Agree on

360°
Set the It highlights your
stage.
reasons. steps. timeline. Peer strengths and
For
instance, You’ve put Let’s We can Feedback areas to improve.
This year,
how you a lot of discuss meet again It’s a great way
your
handled effort into how you next month to guide your
leadership
XYZ project. improving can build to see how career growth
on projects
It was your skills. on this you’re with a broad and
stood out. Direct Report
exceptional. strength. doing. Self well-rounded
Assessment Feedback perspective.
CEDAR Model credit to Anna Wildman.

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