DTI Digital-Engineering201806122 V07
DTI Digital-Engineering201806122 V07
DTI Digital-Engineering201806122 V07
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Executive Summary • In parallel, manufacturers need to reboot current
approaches to legacy product innovation and development
using a consistent source of information running across the
Digital technologies are reshaping the manufacturing
product lifecycle – from engineering to manufacturing to
landscape. Product-based business models are being
services. Around 60 % of manufacturers are struggling to
disrupted by service-based business models, new skills are
ensure “digital continuity” throughout the whole lifecycle.
needed in a world of smart products, and innovation
Similarly, despite being responsible for 58% of global
success depends on the effectiveness of a company’s open
research and development spend in 2017, less than one-in-
ecosystem.
five (19%) of discrete manufacturers featured in the Forbes’
list of the most innovative companies 2018, highlighting the
This research examines how manufacturers are balancing
‘anchor’ effect of legacy products and the need to rethink
two different but complementary priorities: using digital to
current approaches to product and services innovation and
get legacy products to market quicker while investing in
engineering.
new smart products to capitalize on the servitization
opportunity (deriving revenues from services).
• Manufacturers have responded enthusiastically to
The key findings are:
new technologies and are already rebalancing their IT
• We estimate that the size of the smart, connected products investments accordingly. Around 50% of manufacturers aim
prize globally will be $519 billion to $685 billion by 2020. to spend more than 100 million euros in Product Lifecycle
Manufacturers estimate that close to 50% of their products Management (PLM) platforms and digital solutions in
will be smart and connected by 2020, a 32 percentage point the next three years, while the proportion of IT budget
increase from 2014. In fact, 18% say that they plan to stop earmarked for maintaining legacy systems has dropped
manufacturing products altogether and move to a pure significantly, declining from 76% in 2014 to 55% in 2017.
service-based business model.
• While digital investment has increased significantly since
• To capitalize on new service-driven opportunities, 2014, few manufacturers have been able to scale their
manufacturers will need to improve their digital capabilities. efforts. Manufacturers are struggling to tap data from
Companies will need to add non-physical skills – such as products and customers to drive innovation. Only a quarter
data, IT and software competencies to their traditional of manufacturers are using data to deliver actionable
physical skills base: non-physical capabilities are expected insights for product innovation. In terms of new product
to grow up to about 50 % by 2020. Outside hires will not development, only two in five of manufacturers indicated
fill the digital talent gap completely, which means that they are using AI technologies to analyse customer data.
organizations will need to invest in digital training, tools
and new collaborative ways of working for their existing • Overall, few companies are making significant progress in
employees. transforming their approach to innovation and engineering.
Only 21% of manufacturers are at an advanced stage,
An extended digital ecosystem will also be critical to with close to a third still only running pilots. The use of
design and provide new end-to-end services. Our research model-based system engineering, data continuity, and
shows that 54% of organizations have instituted programs virtual simulation within the industry is low; only 16% of
to foster collaboration with start-ups, third parties and organizations are fully implementing Digital Twins* while
suppliers. However, less than a third have leveraged such 45% are not beyond the pilot stage.
programs to co-develop products and services.
• We have identified a group of companies that have
successfully transformed engineering and product
innovation. They display a number of characteristics that
represent best practices: they have a concrete digital vision
and roadmap, make better use of the partner ecosystem,
invest more in digital technologies, recruit talent in digital
skill-sets, and create a culture of experimentation and
agility.
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Transforming product innovation
and engineering – why it matters
In our research, a majority of manufacturers acknowledge that • Accelerating time-to-market of legacy products by ensuring
sustaining and growing their core business while finding new there is data-sharing and continuity across the product
sources of revenue growth is a constant challenge (See Figure lifecycle and through continuous product innovation and
1). These organizations are attempting to balance two very development.
different but complementary priorities: • Investing in smart, connected products to move away from
transactional product sales to services and product-as-a-
service models.
Figure 1: Share of manufacturers agreeing that they face twin challenge of continuous product development and
developing new services
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
In most sectors, organizations will still need to juggle both 1. Reboot approaches to product innovation and
priorities. Despite initiatives to grow their connected products development recognizing that:
portfolio, their traditional products continue to be the main –– Current legacy approaches are not ensuring digital
revenue driver. However, the opportunity to create new continuity across the life cycle and are not delivering an
sources of value from connected devices makes the shift to a innovation return on investment levels.
service centric model an imperative. –– Numerous discontinuities are still remaining along the
development cycle:
Delivering against these twin priorities requires significant • “Inside Engineering,” between the various disciplines
change. Organizations will need to focus on two areas:: • “Inside the Company”: Engineering – Manufacturing
engineering – Manufacturing – Aftersales
• “Outside the Company”: Company – Suppliers
2. Build the capabilities needed to capitalize on servitization There is little data-sharing or “digital continuity” across
opportunity: the product lifecycle: A unique, authoritative and consistent
–– Smart, connected products are transforming competition stream of information running across the product life cycle
from products to services – from engineering to manufacturing and then to services
–– Open, extended ecosystems will be crucial to provide – is critical to optimize innovation and accelerate product
new value-added products and end-to-end services development.
–– Usage data (from smart, connected products)
and customer feedback (from social/professional However, current engineering processes do not support
networks) will fuel innovation and new product/ seamless data sharing across functions. Lack of integration
service development between legacy systems restricts effective mining of data
for product development and improvement. Limited view
of product utilization limits manufacturers’ ability to quickly
respond to market demands. In our research, we found that
six out ten organizations are unable to synchronize different
functions’ activities early in the design and development stage
(See Figure 2). Around the same number of organizations also
find it difficult to create, access, and reuse information on how
a product was designed, manufactured, and serviced.
Not able to secure the Product development and Not able to adequately create,
involvement of manufacturing engineering function faces capture, share and reuse
teams or customer service early in problems in discovering and knowledge across functions
the product development process collecting the needs of all
stakeholders
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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Manufacturers expect close to
50% of their products to be
smart and connected by 2020
Our research shows that manufacturers expect close to 50% of their products to be smart and connected products by 2020. This
would represent a dramatic increase: in 2014, that figure was just 15% (see Figure 3).
47%
Product Portfolio (%)
35%
15%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
F. Total incremental value added to manufacturing due $518.6 billion $ 685.6 billion2
to smart, connected products, 2017–2020 ($6.891 x D)
1 Manufacturing GDP is $6.895 Trillion for survey countries as per world bank estimates of 2017.
2 We have capped the growth rate to 3.21% which is the global GDP growth rate of 2016 as incremental value added to manufacturing from
smart, connected products cannot exceed demand growth.
3 Manufacturing Value Added is estimated at $7.82 Trillion for 2020 using World Bank estimates for 2016 and world GPD growth rate of 3.21%
for 2016
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Smart, connected products offer a significant opportunity To make the services model work, manufacturers need to
(see “The size of the connected products prize: $519 billion to fundamentally rethink how products are designed, developed,
$685 billion by 2020”). Close to one in five manufacturers plan and controlled. Two areas will be key:
to embrace this opportunity wholeheartedly, with 18% saying
they plan to abandon products and move to a pure service- Firstly, as products shift to being software-driven,
based business model. Around half (54%) plan to continue manufacturers must adapt to the demands of frequent
to sell products as well as additional services (see Figure upgrade cycles – a common phenomenon in the software
4). “We want to bring value to the market by shifting our world. Our research shows that manufacturers consider the
business model toward service-based and cloud-connected role of software and IT in products as one of the top three
architectures. It is a key way to differentiate our value factors impacting on their businesses (see Figure 5).
proposition in the market of pure hardware players,” says
Antoine Destribats, Vice President – Industrial Operations at
Schneider Electric.
Figure 4: What are your ambitions with relation to smart, connected products over the next 3 years?
18%
Continuing to sell
54% products as well as
additional services
27%
Continue to sell
legacy products
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N= 1013). Percentages may not total
100 due to rounding
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Figure 6: Share of manufactures who agree they do not have a data driven culture.
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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How manufacturers are transforming
product innovation and engineering
Few organizations are at an advanced stage when it comes to transforming innovation and engineering. Most are at an early
stage – with close to a third still running pilots – and only 21% characterize themselves as being at an advanced stage in the
journey (see Figure 7).
31%
32%
Initial stages of
Running small
transforming
scale pilots
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
And, regardless of where they are in their transformation Priority 1 – Using digital tools and
journey, all manufacturers are showing uneven progress in methodologies for legacy products
addressing two priorities: using digital tools/methodologies
to accelerate and secure the development of legacy Using PLM (product lifecycle management) platforms and
products and building critical services and product-as- technologies – such as digital twin, augmented reality,
a-service capabilities. and virtual reality – can make the product development
process more efficient and cost effective. Manufacturers are
responding enthusiastically to this and are rebalancing their IT
investments. Around 50% aim to spend more than 100 million
euros in PLM platforms and digital solutions, while we found
that the proportion of IT budget earmarked for maintaining
legacy systems has dropped significantly (from 76% in 2014 to
55% in 2017).
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Still thinking
about it
Fully implemented
5%
16% PoC
12%
28% Pilot
Implemented in 39%
selected sites
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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Manufacturers also lacked the capability of using AI suggests that lot of manufacturers are losing out on the
technologies for product development and evaluation. For opportunity to use AI technologies for making appropriate
example, only around two out five manufacturers use it to design specifications and for product innovation (see Figure 10).
analyze customer communication in social media channels
and contact centers for new product development. This
37%
25%
19%
9% 9%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013)
Figure 12: Breakdown of partners that manufacturers are working with to drive collaboration
IT vendors/ESN 70%
Start-ups 36%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Still thinking
about it
Fully implemented 7%
15% PoC
13%
26%
Pilot
Implemented in 39%
selected product lines
or geographies
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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Figure 14: Talent breakdown between physical and non-physical skills
20%
34% 47%
81% 66%
53%
Non-physical skills such as HMI design, data analytics, AI, apps design, cybersecurity
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Percentages may not total 100 due to rounding
Figure 15: Breakdown of options manufacturers are exploring to restructure their organization
Create a separate
Concurrently operate 45% independent entity to
under the existing develop smart connected
business model 55% products and services
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 669).
Creating a culture of innovation and agility problems. We found that only around two out of ten
organizations prioritize an open innovation strategy to
Innovation thrives on new thinking and experimentation. An leverage both internal and external partners to scale up ideas
innovation lab can create an environment where this sort of (See Figure 16).
creativity flourishes. But in our survey, we found that less than
a third of manufacturers have put in place a lab network across To be able to fully explore the potential of open innovation
their geographic footprint (see Figure 16). strategies, organizations will need to put the right model
in place to support sharing and protection of intellectual
By adopting an open innovation strategy, organizations property (IP) in the eco system. An IP model that appropriates
are able to secure support from its supplier community, value for each ecosystem partner is critical in driving
academics, or even its customers to solve key research successful collaborative product design and innovation
initiatives.
5%
26%
30% No lab or focal point
for product and
16%
design innovation
23% Open innovation strategy
to leverage internal and
external networks 5%
appropriately to scale up
ideas rapidly
23%
30%
Network of labs located in
different geographies dedicated to
product development and
innovation
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
45% of manufacturers
are exploring to restructure
their organization by
creating a separate
independent entity to
develop connected products
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Learning from leading organizations
To understand what levers manufacturers need to pull to transform, we identified a cross section of companies that have made
a success of transformation (see “Who are the successful companies? ”). These leading organizations constitute only 10% of the
survey sample.
A closer look at the initiatives favored by successful companies versus the less successful reveals key differences. Successful
organizations:
Figure 17: Composition of smart, connected products in porfolio mix (incremental change in 2017 over 2014)
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
• They derive higher incremental revenues from smart, connected products (Figure 18).
Figure 18: Revenue from smart, connected products (incremental change in 2017 over 2014)
14%
9% 9%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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• They have mastered the use of data generated from smart, connected products (Figure 19)
Figure 19: Utilization of data from smart connected products to build actionable insights
93%
17% 24%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
• They maintain digital continuity across product life cycle (Figure 20).
Co-ordinate various disciplines of Co-ordinate various functions Co-ordinate the different stages
engineering of product development
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
We found that 92% of successful organizations have not only created a digital vision, but also have a roadmap to monitor
progress. We noticed a stark difference in priorities between the successful and the rest. For instance, 28% of the rest want to
continue to sell legacy products in the next few years, but this drops to 17% for successful organizations (see Figure 21).
Figure 21: Successful Organizations have a clear vision and ensure to communicate these ambitions
92% 95%
72%
63% 62%
53%
28%
17%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
92% of successful
organizations have not only
created a digital vision, but
also have a roadmap to
monitor progress
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Successful organizations make better have an open innovation strategy to tap into their external
use of the partner ecosystem network (see Figure 22).
• They back their strategy with effective program
These organizations value the contribution of their partner management: 95% of successful organization constantly
ecosystem and are set up to collaborate and drive value. While track the progress of external collaboration initiatives (see
87% of successful organizations said they are prepared for an Figure 22).
open and collaborative ecosystem, this drops to 66% for the
rest (see Figure 22). There are number of reasons why they are Ecosystem partners play a leading role for successful
well prepared: organizations, with 90% acknowledging that partners
contributed significantly to the overall value of product/
• They provide the right environment for external partners to services portfolio. This compares to 49% for the rest of
contribute. We found that 86% of successful organizations the organizations.
have a formal program for external collaboration compared
to 51% for the rest. And 60% of successful organizations
Figure 22: Successful Organizations are more collaborative with their external environment
95%
86% 87%
65% 66%
60%
51%
19%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Successful organizations invest more in digital tools organizations are using digital twin capabilities at scale,
while only 13% of the rest are. Successful organizations are
Successful organizations are likely to invest more in digital also ahead in terms of deploying and using IoT platforms
technologies. For instance, as a percentage of revenue, they for generating new service-based revenues and providing
have apportioned a higher budget to spend on end-to-end feedback to the product design and development process (see
PLM platforms and digital solutions in the next three years – Figure 24).
10% more than the rest (see Figure 23).
In 2017, Airbus launched an IoT platform – Skywise – that
Our results indicate that the successful organizations are centralizes datasets sourced from both aircraft, maintenance,
also using a variety of digital technologies at scale compared and information systems. The platform is hosted on a secure
to the rest of the sample. For example, 45% of successful cloud infrastructure and comes with advanced predictive
3.8%
10%
3.5%
52% 53%
47%
43% 45%
20%
14%
13%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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analytics capabilities, and aircraft connectivity. The platform Successful organizations build capabilities in new skill areas
serves two objectives:
Successful organizations have already begun to invest in the
• Making its customers’ operations more efficient and digital skillsets required for engineering transformation.
productive by reducing maintenance costs and preventing “We are pursuing improvements on all the man-machine
breakdowns. interfaces and the software technologies, which we believe is
• Feeding back into the design of the next generation of a key element to the future,” says a senior executive, Product
cabins and aircraft for the company.4 Development and Production, Thales. Training will be critical
to build key skills. “We assess the competencies of our staff
The platform has already been adopted by several airlines, very frequently and identify digital skills where we lack basic
including Delta, JetBlue, AirAsia, and Emirates. Some of the competency,” says Jan Willem Ruisch, senior director - head
early results are also encouraging. For instance, Emirates has of Product Management at Signify (formerly Philips Lighting).
seen a one percent improvement in operational reliability by “We have training programs to get them back on track or to
using the platform.5 get them where they want.”
Figure 25: Breakdown of actions manufacturers are taking to promote innovation culture
88%
Product-based service development
60%
54%
Artificial intelligence
40%
68%
Data analytics
54%
73%
Data management
54%
72%
Cybersecurity
60%
73%
Connectivity and network management
52%
74%
Human-machine-interface (HMI) design
48%
71%
Embedded software design
46%
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Figure 26: Successful organizations are more innovative and agile compared to the rest
62% 63%
61%
Tests and implements promising product Rapid and iterative product Adapts its structure
development ideas quickly as prototypes development process based on dynamically to market
using digital simulation tools customer feedback changes
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
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How to overcome the challenges
on the road to transformation
Engineering transformation is a major endeavor and comes with significant challenges. “First, you must overcome the challenge
of balancing short-term priorities against long-term priorities,” explains a senior executive in a global medical devices company.
“Then you must clarify the goal of where you want to be. This needs to be followed by a detailed roadmap to get there. You also
need to find the people who can execute it. So, transforming engineering is not that easy actually.”
The transformation roadmap will vary depending on the maturity of individual organizations. But, in our research, we found that
manufacturers fell broadly into four camps:
Digital Continuity
66%
43%
28% 65%
Digital Culture 66% 18% Smart, connected products
55% 32% 67% (Software and IT Capabilities)
26% 30%
18%
28%
56% 34%
66%
100% Voice of Products
94%
Vision, leadership and 95%
transformation plan 96%
54%
99%
75%
98%
Digital ecosystem
Front-runners
Challengers
Pacers
Novices
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
Below, we explore how each of the three categories can look to emulate the achievements of the most mature group – the
Front-Runners.
“Novices” need a clear vision, strong leadership capability, and a focus on bridging gaps in both technology and talent
Novices lag on multiple fronts: leadership capability to lead and execute transformation, tools to enable digital continuity,
and advanced analytics capability to make better use of product data. They also lack the talent in new digital technologies (AI,
cybersecurity, apps design) and the ability to build new service-based businesses models. Over half (51%) also admit that they
do not have clear transformation vision. In comparison, 97% of Front-Runners said that they have a digital vision with detailed
roadmap and clear milestones.
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“Novices” will need to take the following steps:
enterprise with a clear direction • Ensure that their leaders strike a balance between
technology and operations knowhow, as well as
business and leadership acumen. Two-thirds admitted
that their leadership lack the capability to lead and execute
transformation initiatives. Strong understanding of IT –
particularly in the areas of agile development, DevOps
capabilities, digital twins, advanced PLM features, and IoT
platforms – will help leaders align technology initiatives to
transformation priorities. Equally important is to inspire a
culture of innovation and collaborate with a broader Make
investments in areas such digital twin, virtual simulation,
and IoT platforms to enable seamless digital continuity. As
demonstrated above, successful organizations are already
deriving a value from their digital technology investments.
However, they are lagging in terms of developing a digital For example, Samsung has recently launched an end-to-end
culture of innovation and agility – one of the critical pillars collaboration program – SAFE – to create design solution
for transformation. Only 60% implement and test innovative from conception to manufacturing. Through this program,
product ideas compared to 96% of Front-Runners. They are Samsung works with its customers (OEMs), semi-conductor
also not able to fully leverage the partner ecosystem for design companies and start-ups to deliver competitive and
product innovation and development. robust design solutions15.
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“Challengers” must develop talent and build on data • Build and retain the talent pool needed to exploit
competencies the opportunities presented by smart, connected
products. Expertise in software, systems integration, HMI,
Challengers are more likely to have a clear transformation data analytics, AI, and cyber security is a crucial driver of
vision and roadmap, and the leadership capability to execute transformation. Challengers can take inspiration from the
on it. They are also able to inject a culture of innovation and strategies of Front-Runners for bridging the skill gap:
collaboration as well as derive better value from their partner
ecosystem. –– Develop in-house talent by focusing on training and
development, which Front-Runners use for human-
However, their progress is slowed down by lack of digital machine interface design and data analytics
continuity, absence of digital skills to capitalize on servitization –– Add new talent through merger and acquisition, which
opportunities, and ability to optimally use data from smart, Front-Runners do for system engineering
connected products (only 12% of Challengers use data to build –– Involve start-ups where there is acute skills gap, which
actionable insights compared to 60% of Front-Runners). Front-Runners use for artificial intelligence and product-
based service development.
A number of steps will be critical:
Quantitative survey
We surveyed 1,000 senior executives from global manufacturing organizations across nine countries. Segments included
automotive and transportation, aerospace and defense, industrial manufacturing, industrial and agricultural equipment, high-
tech, and medical devices. Of the organizations, 62% had global revenues greater than $2 billion.
Italy
6%
India
10%
China
10% 40%
United States
Sweden 2%
4%
Netherlands
11%
Germany
9% 9%
Source: Capgemini Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013). Percentages may not
total 100 due to rounding. 31
Split of manufacturing organizations by sector
Aerospace and
Defense
7%
High Tech
(Semiconductor/
Electronics), 30%
5% Industrial
37% Manufacturing
Industrial and
agricultural
equipment
Source: Capgemini Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
8%
$5 billion - $10
billion $1 billion - $2
19% 38%
billion
34%
$2 billion - $5
billion
Source: Capgemini Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013). Percentages may not total
100 due to rounding.
Focus Interviews
In addition to the quantitative survey, we held in-depth discussions with nine senior executives from leading companies
across the world. The aim was to understand the approach each organization took to engineering and product innovation
transformation, including their vision and objectives.
Source: Capgemini Digital Transformation Institute, Digital Engineering Survey, April–May 2018 (N = 1013).
33
Detailed description of each of the four groups are as below:
• Front-Runners: Only 17% of companies are what we call Front-Runners, which are those firms that score high on core
transformation capabilities and transformation enablers. They are at an advanced stage in building data capabilities,
narrowing digital talent gaps, and creating efficient processes. Front-Runners also have a strong foundation of vision,
leadership and culture.
• Pacers score well on transformation enablers but fall short on transformation capabilities. Their lower scale of digital
technologies and data usage and higher levels of digital discontinuity limits the progress on transformation.
• Challengers score high on transformation capabilities but fall short on transformation enablers. This group has progressed on
using digital technologies in engineering and product innovation and maintaining digital continuity across various functions
and engineering disciplines. However, this effort lacks a clear vision, leadership, digital culture traits and a partner ecosystem
to progress meaningfully in their transformation journey.
2. For a measure on innovation we have used the Forbes list of The World’s Most Innovative Companies.
This list has two major criteria for selection: 1. A minimum of seven years of public financial data should be
available; 2. More than USD $10 billion of market capital.
3. Autoliv Press Release, “Autoliv Today Announced That Their New Electronics Spin-off Company Will be Named
Veoneer,” February 2018.
4. Airbus website, “Airbus’ open aviation data platform Skywise continues to gain market traction,” February 2018.
5. Forbes, “Airbus Gets A Step Closer To The Holy Grail Of Big Data And Plane Connectivity,” July 2017.
7. 3M Press Release, “3M Celebrates Innovation Milestone: Receives 100,000th Patent,” May 2014.
8. Haier Website, “Zhang Ruimin Discusses IoT and Life X.0,” January 2018,
10. Brand Channel “Haier Unveils Its Vision for the Connected Smart Home,” March 2018
11. London School of Economics and Political Science – Case study, “Aiming Haier,” May 2017.
13. Daimler Blog, “DigitalLife netWorkCamp: How Daimler works in a digital future.”
15. Samsung website, “Samsung Strengthens its Foundry Customer Support with New SAFE™ Foundry Ecosystem
Program.” January 2018
16. ZDNet, “How Ford democratizes the use of data throughout the enterprise,” June 2017.
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About the Authors
Jacques Bacry
Vice President, PLM Group Leader
[email protected]
Jacques Bacry has more than 30 years of Dana Nickerson
international experience in digital transformations, Director, PLM North America
research, service and consulting. His specialty [email protected]
is software factory implementation, PLM
architecture and solution, 3D virtualization and Dana is a director at Capgemini leading the North
Artificial Intelligence. He is also credited as one America PLM team. As one of the pioneers of CAD/
of the inventors of the V5 architecture of the CAM software, Mr. Nickerson recognized that
object model and features platform of CATIA. At companies needed way to build CAD models into
Capgemini Jacques leads PLM division of Digital assemblies. This lead to his journey as one of the
Manufacturing TLI and helps in PLM strategy and early PLM architects and developed many of the
Business Development. Prior to Capgemini, Jacques PLM strategies used by companies for large scale
headed Keonys Group as CEO which is a spin off PLM deployment. He is an entrepreneur of several
from Dassault Systèmes. His education incudes startups, been an IT and Engineering Director
graduation in Computer Science from university, and management consultant. He developed a
specialized in Artificial Intelligence. unique approach to transitioning PLM into digital
realization. His digital realization projects have
generated billions of dollars in free cash flow.
36 Digital Engineering: The new growth engine for discrete manufacturers
Alexandre Capone Kunal Kar
Senior Manager Manager, Capgemini Digital Transformation
[email protected] Institute
Alexandre is a recent addition to the Capgemini [email protected]
Industry 4.0, Digital Manufacturing, PLM and Kunal is a manager at Capgemini’s Digital
AI Team. Previously at Tesla, he has played an transformation institute. He tracks the impact of
important role in driving Digital Manufacturing digital technologies on the financial sector and helps
and PLM implementation using the 3DExperience clients on their digital transformation journey.
platform.
Sumit Cherian
Senior Consultant, Capgemini Digital Transformation
Institute
[email protected]
Sumit is a senior consultant at Capgemini’s Digital
Transformation Institute. He is an avid follower of
industry innovations and how digital technologies
disrupt the business landscape.
The authors would like to especially thank Subrahmanyam KVJ and Shahul Nath from the Capgemini Digital Transformation
Institute for their contribution to this report. The authors would also like to thank Shashank Hegde and Vivek Jain from
Capgemini Consulting India, Jörg Wahler and René Piper from Capgemini Consulting Germany, Nils Svensson and Daniel
Granlycke from Capgemini Sweden, Ram Walvekar, Atul R Kurani and Ashutosh Pavaskar from Capgemini India, Paul Saunders
and Nigel Thomas from Capgemini UK, Nicolas Croue, Roshan Gya, Yann Germain and Frank Pacou from Capgemini France.
Digital traditional businesses. The team draws on the worldwide network of Capgemini
experts and works closely with academic and technology partners. The Institute has
Transformation dedicated research centers in the United Kingdom, United States and India.
Institute
[email protected]
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Discover more about our recent research on digital transformation
The Digital Utility Plant: Going Big: Why Seizing the GDPR Advantage:
Unlocking value from the Companies Need to From mandate to high-value
digitization of production Focus on Operational opportunity
Analytics
Global
Pascal Brosset
[email protected]
Jacques Bacry
[email protected]
Markus Rossmann
[email protected]
UK North America
Jochen Bechtold
[email protected]
Simon Pilhar
[email protected]
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About
Capgemini
A global leader in consulting, technology services and digital
transformation, Capgemini is at the forefront of innovation to
address the entire breadth of clients’ opportunities in the evolving
world of cloud, digital and platforms. Building on its strong 50-year
heritage and deep industry-specific expertise, Capgemini enables
organizations to realize their business ambitions through an array
of services from strategy to operations. Capgemini is driven by
the conviction that the business value of technology comes from
and through people. It is a multicultural company of 200,000 team
members in over 40 countries. The Group reported 2017 global
revenues of EUR 12.8 billion.
Visit us at
www.capgemini.com
MACS CS AP 20180622