Working Together To Prevent Reduce and End Homelessness in York Region
Working Together To Prevent Reduce and End Homelessness in York Region
Working Together To Prevent Reduce and End Homelessness in York Region
April 2019
19-6099
Reader’s Notes
Citing this report: York Region, York Region’s 2018 Homeless “Indigenous” and “Aboriginal” terminology have been used in
Count: Working Together to Prevent, Reduce and End accordance with the federal and/or provincial survey questions
Homelessness, April 2019. and/or Census language.
Accessible formats or communication supports are available upon request. Please contact 1-877-464-9675
Table of contents
Executive summary ............................................................... 3 Assessing vulnerability........................................................... 26
Work of this depth and breadth required many perspectives, homelessness in York Region. As well, we would like to thank
resources and talents. York Region thanks all the citizens and the City of Toronto for sharing their advice, lessons learned
Regional staff who participated in I Count. As well, we thank and resource materials. Leveraging these experiences and
our community partners, including food banks, meal knowledge made our methodology and strategies more rich
programs, libraries, local municipalities, emergency and and meaningful.
transitional housing, drop-in programs, Violence Against
Finally, The Region also acknowledges United Way Greater
Women shelters, mental health agencies, York Regional Police,
Toronto for their insights and thanks them for partnering with
and Conservation Authorities for working together to make the
The Region to plan and implement the count.
count a successful community event.
Executive summary 1
During the count:
• Trained staff and volunteer teams visited 44 outdoor The findings from I Count will inform service system
locations and 47 indoor community locations across York delivery, help to target investments to prevent and mitigate
Region where individuals experiencing homelessness are homelessness, and shed light on the needs and barriers facing
known to frequent. residents experiencing homelessness. I Count data will be
shared with community partners and agencies serving persons
• There were 82 shifts across the four days, and staff and
who are homeless to support and enhance service delivery. The
volunteers worked from 7:30 a.m. to 10 p.m. Staff and
findings will also help inform the 2019 update to The Region’s
volunteers conducted surveys at emergency and
10 Year Housing and Homelessness Plan, Housing Solutions: A
transitional housing facilities, outdoor locations, meal
place for everyone.
programs, public libraries, food banks and local drop-in
centres. Surveys were also carried out by staff of the four
Violence Against Women shelters in York Region.
Moving forward
• York Region Forestry and Emergency Medical Services staff
helped volunteers reach people outdoors during • Results will inform service planning and ensure
I Count, and York Regional Police were consulted on the people are being connected to the right services
safety plan. and supports that assist them to find and/or keep
housing.
• Two events designed to attract youth were held in
partnership with 360Kids and The Salvation Army, and • The data will be shared with community partners
attended by 55 youth. and homeless serving agencies to support
investments and enhance service delivery.
The Region’s approach focuses on homelessness prevention,
• The findings will inform actions in the 2019 update
housing stability and wraparound programs. These strategies
to The Region’s 10 year Housing and Homelessness
and services keep residents at-risk of homelessness housed,
Plan, Housing Solutions: A place for everyone.
and help people experiencing homelessness become
permanently housed, as quickly as possible.
224 individuals*
completed a survey in York Region.
Of those surveyed:
Executive summary 3
Key findings
from the 224 individuals
who completed the survey
56% 4% 12%
were 8% identified as were refugees or were
male
LGBTQ2S refugee claimants immigrants
*3% did not answer or did not know. Percentages do not add to 100 due to rounding.
$ $ $
• 15% illness or medical homeless
condition, hospitalization 17%
or treatment program
Introduction
York Region’s 2018 Homeless Count took place The Region partnered with United Way Greater
Toronto to coordinate provincial and federal homeless
from April 17 to 20, 2018
count requirements
The Regional Municipality of York (The Region), community
The Region is the provincially designated Service Manager
partners, agencies and citizen volunteers participated in the
responsible for homelessness prevention and housing stability.
first Region led homeless count from April 17 to 20, 2018, I As one of 47 Service Managers*, The Region is mandated by the
Count, I’m not just a number (I Count), the second homeless Province of Ontario to count people experiencing homelessness
count in York Region. every two years. In 2018, all 47 Service Managers in Ontario
I Count collected data, including names of people experiencing participated in a homeless count.
homelessness, to gain a better understanding of the needs and United Way Greater Toronto (UWGT) is one of more than
barriers facing residents in York Region. 50 Community Entities under the Federal Government’s
Homelessness Partnering Strategy. A Community Entity is
A total of 389 people were found to be homeless on April 17,
responsible for implementing and administering the federal
2018, of which 224 completed a survey. Multiple cross-sector
strategy to address local homelessness issues through the federal
community partners were mobilized, and nearly 240 staff and
designated communities funding stream. Similar to provincial
citizen volunteers conducted surveys at 47 indoor locations and requirements, the Federal Government mandates Community
44 outdoor locations (refer to Appendix A). Representatives Entities to conduct a Point-in-Time count every two years.
from York Regional Police, Forestry, Emergency Medical
The first Point-in-Time Count in York Region was conducted by
Services, Social Services, Conservation Authorities and Ontario
UWGT in 2016. For I Count, The Region worked closely with
Works – all worked together to help plan and deliver the
UWGT to gain insights from their experiences. UWGT staff
homeless count over a four day period.
partnered in planning and implementing the count, and played
A comprehensive communications strategy (refer to Appendix a key role in supporting field offices during the count. I Count
B) built awareness of homelessness in York Region, encouraged findings were submitted on behalf of UWGT to meet its Federal
people who are homeless to take part in the survey, and helped mandate for Everyone Counts, 2018 National Coordinated Point-
recruit volunteers to conduct surveys and support field offices. in-Time Count. Data collected from over 60 communities across
Canada will inform the national picture of homelessness.
I Count findings will also be shared with other community
* Service Managers across Ontario are responsible for the development, imple-
mentation and delivery of human services. partners and agencies serving people experiencing
homelessness to assist with community planning and
investments, and enhance service delivery.
Introduction 5
Thank you package given to survey respondents.
235,000
people are homeless in Canada
in a given year, or 35,000 a night.1
Introduction 7
I Count training.
Traditionally, rental housing has provided an affordable more likely to experience homelessness than people living in
housing option for young people and seniors who do not wish housing that is affordable.
to own, for residents living on low and moderate income and
workers who cannot afford the ownership market. In York
Preventing homelessness is less expensive
Region, 14.1% of the housing stock is rental units6 and the
than managing it
vacancy rate is at 1.7% for purpose-built rental apartments7.
This is well below a healthy vacancy rate of 3%8 and results The Mental Health Commission of Canada’s At Home/
in a limited supply of affordable housing options. From 2008 Chez Soi study found that “every $10 invested in Housing
to 2018 the average re-sale home prices rose by 112%9, while First* services resulted in an average savings of $21.72 for
the average family income rose by 13%10, making it difficult for participants with the highest needs13. The main cost offsets
individuals and families to make ends meet. were psychiatric hospital stays, general hospital stays (medical
units), home and office visits with community-based providers,
More households are at-risk of homelessness jail/prison incarcerations, police contacts, emergency room
visits, and stays in crisis housing settings and in single room
The lack of affordable housing options for low and moderate accommodations with support services14.”
income households can contribute to people being at-risk
of homelessness. In 2016, 52% or 26,060 renter households Managing homelessness once people have lost their homes is
in York Region spent 30% or more of their total income on expensive, and it can be very difficult to find a new, affordable
housing11, an increase of over 7% from 201112. People who place to live. For this reason, The Region works to house and
spend more than 30% of their income on housing are said to support people who become homeless to find and keep
be cost burdened or living in unaffordable housing. housing as quickly as possible, and focuses on action to help
prevent people from becoming homeless in the first place.
Individuals and families living in unaffordable housing can be
* Housing First is a recovery-oriented approach to ending homelessness that
at-risk of homelessness. When at-risk households experience a centers on quickly moving people experiencing homelessness into independent
crisis, such as sudden job loss or a major health issue, they are and permanent housing and then providing additional supports and services
as needed.
I Count methodology
17 to 20, 2018. Teams visited locations such as libraries, food
The Region conducted a joint Point-in-Time
banks, drop-in centres and meal programs over the four-day
Count and Registry Week period, to try and connect with as many people experiencing
I Count took place over four days and included people in homelessness as possible.
emergency housing, on the streets and people experiencing
People experiencing hidden homelessness are difficult to
hidden homelessness such as couch surfing or staying with
identify. Enumeration methods will likely not reflect the full
friends and family because they have nowhere else to live (see
scope of homelessness in a community15. Possible methods to
Appendix M for definitions).
connect with people experiencing hidden homelessness are
I Count connected with as many people as possible that were magnet events and conducting surveys by phone. To connect
experiencing homelessness by using a combination of two with people experiencing hidden homelessness, The Region
homeless count methods: Point-in-Time Count and Registry had a dedicated telephone line where participants could
Week (refer to Appendix C). complete the survey by phone. The Region also held two
events designed to attract youth, in partnership with 360Kids
A Point-in-Time count provides a snapshot of homelessness
and The Salvation Army.
over a single 24-hour period. In York Region, the Point-in-Time
Count looked at how many people were homeless on April
17, 2018. The count was conducted at emergency housing Vulnerability assessments were conducted to
facilities and transitional housing units*, and I Count teams support prioritization
visited “known outdoor locations” where people experiencing
homelessness were known to stay. The known locations were A survey and a vulnerability assessment were completed for
determined by a group of frontline homeless-serving staff and each consenting respondent, in order to identify people that
agencies, and people with lived experience. Information on are chronically homeless (defined as currently homeless and
these locations is being maintained as confidential to protect have been homeless for 6 months or more in the past year) and
the individuals living outside. have a high vulnerability. Information collected included age,
health, housing, duration and/ or reasons for homelessness.
The Point-in-Time count was accompanied by a Registry The data collected forms a contact list which is used to refer
Week, which is a multi-day count that took place from April individuals and families with the highest needs to housing.
I Count methodology 9
In preparation for I Count, 150 citizen volunteers and 88 The Point-in-Time Count provided a snapshot of the number of
Regional staff were trained to successfully connect with people sheltered and unsheltered homeless individuals in York Region.
experiencing homelessness and help support three field offices. Following Count Me In, The Region partnered with UWGT and
Survey training included an overview of the I Count initiative, prepared a joint report Understanding the Numbers, Working
how to approach individuals experiencing homelessness and Together to Prevent, Reduce and End Homelessness in York
complete the survey, and provided an overview of the I Count Region. This report included data from The Region’s emergency
Safety Plan. I Count adapted the City of Toronto’s Point-in-Time housing Homeless Individuals and Family Information System
Count 2013 Safety Plan to reflect the York Region context, with (HIFIS) database and the findings from Count Me In.
additional input from York Regional Police (refer to Appendix D).
In 2018, The Region worked closely with UWGT to plan and
During I Count, trained teams visited 44 outdoor locations implement I Count, I’m not just a number.
and 47 indoor community locations across York Region where
Where available, this report compares data with the 2016
individuals experiencing homelessness are known to frequent.
Count Me In, Point-in-Time Count. The different methodologies
Trained staff and community volunteers conducted surveys at
used in the count are highlighted below to help understand
emergency and transitional housing facilities, hotels/motels,
the findings.
outdoor locations, meal programs, public libraries, food banks
and local drop-in centres. Surveys were also carried out by staff As the 2018 count uses a longer time frame and visited
of the four Violence Against Women shelters in York Region. more indoor and outdoor locations, the overall numbers in
2018 are higher.
In January 2016, UWGT conducted Count Me In, the first
Point-in-Time Count of homelessness in York Region.
Methodology highlights
Unsheltered • Volunteers visited 16 indoor and 17 outdoor • Volunteers visited 44 outdoor and 47 indoor
• Living in public space locations. locations.
I Count methodology 11
Point-in-Time count*
2016 2018 389 people were experiencing homelessness
Count Me In I Count
(263 individuals) (389 individuals) on April 17, 2018 in York Region
221 221 housing and Violence Against Women (VAW) shelters on April 17.
153 in emergency housing (2018 I Count)
68 in Violence Against Women shelters (2018 I Count)
35 124 people couch surfing (living temporarily with others), and people living
in hotel/motel who were homeless on April 17.
58 in transitional housing (2018 I Count)
62 staying temporarily with others (2018 I Count)
4 staying in a hotel/motel (2018 I Count)
• 15% were in foster care or group homes at some • 1 in 5 (20%) were in foster care or group homes at some
point in their lifetime point in their lifetime
Gender
Over half of respondents (56% or 125) identified as male, 42%
(95) identified as female, and 2% (less than five individuals) Gender
Youth who leave home at an early age (16 and younger)17 more than
16
• Are tested for Attention Deficit Hyperactivity Disorder
• Experience bullying Income Source
• Are victims of crime once homeless, including sexual assault
• Have greater mental health and addictions symptoms 50 47%
2016
• Experience poorer quality of life 40%
40 2018
• Attempt suicide
• Experience chronic homelessness 30%
30
21%
20 17%
I Count survey findings 11% 15
11%
10 8%
Volunteer during I Count.
Seniors
Older adults 55 and over made up 18% of respondents. The 2018 GTHA and Simcoe County homeless count findings
were similar to I Count findings, where 5% or less identified as
Seniors aged 65 and over were underrepresented and made up
seniors. Note that Peel’s finding of 16% is higher because they
4% of respondents (nine). In comparison, seniors made up 15%
used an age bracket for seniors of 55 and older (see Appendix L).
of the overall York Region population19.
The York Region Seniors Strategy indicates that seniors are the
fastest growing population group in York Region. According to
the 2016 Census, the number of seniors grew by 34% between
2011 and 201620.
9% 30
20
10% 11% 11% 8%
or Physical Addiction Mental Does not All four 10
2% 1%
disability health identify health
0
l with any conditions Single/no family Families with Families without Declined to
n members present children children answer
during survey
* Percentages will not add to 100% due to rounding.
47
dependents
ages 15 and
under were
experiencing
homelessness
Indigenous peoples
Of the respondents surveyed, 17% (37) identified as Indigenous Facts about people that
or having Indigenous ancestry. This is an increase of 4%
points (19) compared to 2016. Indigenous populations are identified as Indigenous
overrepresented in the homeless count, as less than 1% of the
• 57% were male; 43% were female
overall York Region population report Aboriginal identity21.
• 27% were youth
The findings also indicate that Indigenous respondents became
homeless seven years earlier than non-Indigenous groups • Almost 4 in 5 (78%) were single or had no family
members staying with them that night
(26 years of age versus 33 years of age for non-Indigenous
participants). • Almost half (49%) were homeless for at least 6
months in the past year
People who identified as Indigenous or as having Indigenous
ancestry were present in several counts across GTHA and 30% were first homeless at the age of 16 or younger;
•
more than half (54%) from 24 or younger
Simcoe County, representing 9% of respondents in Peel, 16%
in Toronto, 17% in York, 21% in Durham, 22% in Hamilton, and 38% had been in foster care or group homes at some
•
29% in Simcoe County. point in their lifetime
Sexual orientation
The majority of respondents (88% or 197) identified as
heterosexual. Eight percent (17) identified their sexual
orientation as LGBTQ2S, while 4% did not respond. This result
8% identified as
is identical to the 2016 count. Findings also indicate that
respondents who identified as LGBTQ2S became homeless for
the first time 10 years younger than people who identify as
heterosexual/straight (22 versus 32 years of age).
LGBTQ2S
in both Counts
The 2018 GTHA and Simcoe County homeless count findings
show that people who identified as LGBTQ2S ranged from 8%
in York Region, Simcoe County, and Peel, 9% in Durham, and
11% in Toronto.
Facts about people that • Over a third (35%) first became homeless at 16 years of
age or younger; 4 in 5 (82%) first became homeless
identified as LGBTQ2S as youth 24 or younger
• More than half (53%) are youth 35% 35% 41% 71%
had a had a had an had a
• 88% were single or had no family members staying medical physical mental
addiction
with them that night condition disability health issue
• 71% were homeless for more than six months in the
past year
7
80 76%
4% 50 48% 70
40 37% 60
34%
14% 30
31%
A shelter can give you a 50
24%
Emergency shelter stays 20 boost in life to get you 40
4%
1%four respondents (75% or 169) stayed
Three in 10 in on your
9%
feet... 30
20
emergency
-54 55-64 65-84* Declinedshelters in the year prior to the
0 survey. - Youth, I Count Speaker’s Corner
to Chronic or Physical Addiction Mental Does not All four 10
answer acute disability health identify health
0
medical with any conditions Single/no
condition members
during s
2016 30 28%
25% 2016
2018 24%
25
2018
0%
Veterans 20
16%
21% A small proportion of respondents (3% or six) declared they were
17% of the Canadian Military (Canadian Army, Navy, or Air
veterans
15
3% identified as
15% 14%
13% 13%
veterans
10%
10
11% These findings are the same to the 2016 count. 9%
Force) or RCMP.
8% 6%
For the 2018 GTHA and Simcoe County homeless counts, 5%5or in both Counts
less of respondents identified as veterans. N/A
nefits Employment No Income 0
P-D Family Job Illness/medical Unable Addiction, Domestic
) conflict loss condition, to pay substance abuse
hospitali- rent or use, mental
zation, or mortgage health
treatment
program
22 • York Region’s 2018 Homeless Count • The Regional Municipality of York
Income Income Source
Income source*
The majority of respondents (88% or 198) had at least one
50 47%
income source and 20% (45) reported more than one source
2016
of income. Ontario Works was the most common income 40%
40 2018
source at 40% of respondents (89), followed by disability
benefits at 30% (67), 17% of respondents (39) were employed 30%
30
and 8% of respondents (19) reported no income source.
21%
Compared to 2016, there was a 7% point decrease in 20 17%
respondents receiving Ontario Works, a 4% point decrease in 11% 11%
respondents that were employed, and a 3% point decrease 10 8%
in people who had no income source at all. The biggest
difference between 2016 and 2018 was the 19% point 0
Ontario Works Disability benefits Employment No Income
increase in recipients receiving Disability Benefits (Ontario (ODSP, CPP-D
Disability Support Program, Canada Pension Plan-Disability, or other)
or other disability benefit). * Top 4 responses are provided. Respondents could select more than one response for
this question and responses will not add to 100%. See Appendix I for full list of responses.
26%
More than
I Count survey findings 5 years 23
79% 5%
80 76%
Don’t know or
48% 70 declined to answer 2018
2016
2018
60
34%
24%
50 I haven’tMore been
18%
than
on the streets but 25%
1 year or less
40
I’ve1 year
been couch surfing...
to 5 years
9% 30
- Youth, I Count Speaker’s Corner
20
10% 11% 11% 8%
ddiction Mental Does not All four 10
2% 1%
health identify health
0
with
Income Sourceany conditions Single/no family Families with Families without Homelessness
Declined to
Reasons for Current
Reasons why people experience homelessness
members present children Reasons children
for Current Homelessness*
answer
during survey
The reasons for homelessness
2016 in York Region are varied and 30 28%
in some ways different from 2016
2018the usual urban stereotype. A 25% 24%
25
quarter of respondents (25% or 55) identified family conflict 2018
30%as the cause ofLength of Time loss
their housing in York
for Region
the current episode of 20
homelessness, followed by job loss (16% or 35), illness/medical 16%
15%
21% 15 14%
condition,
26% hospitalization,
17% or treatment program 25% (15% or 33), 13% 13%
More than Always been here
and unable to pay rent/mortgage (14% or 31). Both addiction/ 9%
10%
11% 5 years 11% 10
substance use/mental health8% and domestic abuse were the 6%
next most common reasons for current housing loss, at 13% 5
5% (30) each. N/A
Don’tbenefits
know or Employment 0
Disability
declined
(ODSP, to answer
CPP-D 2018
No Income
The largest increase between the 2016 and 2018 count on the Family
conflict
Job
loss
Illness/medical Unable Addiction, Domestic
condition, to pay substance abuse
or other) reasons for homelessness were job loss (7% point increase)
hospitali- rent or use, mental
and
18% addiction/substance use/mental health (7% point zation, or mortgage health
25%
increase). The largest decrease was in domestic treatment
More than 1 year violence
or less (11%
1 year to 5 years program
point decrease).
* Top six responses are provided. Respondents could select more than one response for
this question and responses will not add to 100%. See Appendix I for full list of responses.
24
33%
6+ months
Acuity Level
2018
2016
and the Number of Service and
System Interactions in the Past 6 Months
• York Region’s 2018 Homeless Count • The Regional Municipality of York
(chronic)
ho
40% 25% 2016
40 2018
25
2018
30%
30 20
Length of Time Homeless in the Past Year 16%
Acuity Level and15%
the Number of Service an
21% 15 14%
System Interactions in the Past 6 Months
20 17% 13%
Chronic homelessness
11% 11% 10 9%
10%
10
8% 8%
Of the respondents surveyed, 45% (100) identified 30% being Simcoe County. 2018 GTHA and Simcoe County counts found 6%
Declined to answer
Up to 3Inmonths 5
homeless for six months or more in the past year. 2016, 33% that people experiencing chronic homelessness ranged from 251
0 Emergency N/A
(47) were homeless for six months or more. This is a 12% point 32% in Peel, 39% in Durham,
0 room 45% in York, 47% in Toronto, to
96
Ontario Works Disability benefits Employment No Income
increase in the number
(ODSP, CPP-D of people experiencing chronic 57% in Simcoe County. Family 13 Job Illness/medical Unable Addiction,
homelessness in or other)
York Region. condition,
conflict to pay
loss substance
45%
6+ months 2018 *
People experiencing chronic homelessness in I Count (45%) fell Ambulance 33
96 hospitali-
zation, or
rent or High
mortgage
acuity
use, mental
health
Medium acuit
(chronic) treatment
between the range of findings across counts in the GTHA and Chronic homelessness: Currently
5 homeless and have
program Low acuity
18%
3 to 6 months been homeless for six months or more in the past year.
72
Hospitalized 16
1 in the Past Year
Length of Time Homeless
Length of time homeless in the past year 252
Crisis Service 98
7% 43% 8%
Up to 3 months 2 30%
Declined to answer Declined to answer
Up to 3 months
Police 64
8
33%
6+ months 2016
2018 45%
6+ months 2018
Jail/
* 68
(chronic) (chronic) 31
holding cell
3 18%
17% 3 to 6 months
3 to 6 months 0 50 100 150 200 250 300 350 4
7% 43%
Declined to answer Up to 3 months
• 57% were homeless once in the past year, and
Facts about individuals over a quarter (28%) were homeless three or more
times in the past year
experiencing chronic homelessness • 12% came to Canada as an immigrant or refugee/
33%
refugee
6+ months
claimant 2018
2016
Of the 100 respondents who said they were (chronic)
• Over a quarter (27%) were first homeless at the
homeless for six months or more in the year age of 16 or younger; half (50%) at 24 or younger
17%
prior to the survey: • A quarter (25%) were in foster care or group 3 to 6 months
homes at some point in their lifetime
• 63% were male; 37% were female • 12% identified as LGBTQ2S
• 29% were youth
• 84% were single or had no family members
staying with them that night 40% 30% 43% 51%
• 18% identified as Indigenous or had Indigen- had a had a had an had a
ous ancestry medical physical addiction mental
condition disability health issue
40
In addition to 9%
standardized
10%survey questions, I Count included needs. Three versions of the VI-SPDAT were used during I
10 30
questions to assess the vulnerability of the respondents.
6% This Count; one for adults 27 years of age and older, one for17%
youth21%
20 15% 14%
assessment
5 tool is called the Vulnerability Index – Service between 16 to 26 years of age, and one for families. Based on
10 6%
Prioritization Decision Assistance Prescreen
N/A Tool (VI-SPDAT) respondent answers to the VI-SPDAT questions, a low, medium,
0 0
(see Appendix C). or high acuity score was determined.
1 time 2 times 3 or more times Declin
Family Job Illness/medical Unable Addiction, Domestic
conflict loss condition, (episodic) to ans
The VI-SPDAT is a pre-screening tooltothat
pay substance
identifies abuse
residents The score provides an informative starting point to match people
hospitali- rent or use, mental
that have the highest level of vulnerability
zation, or mortgage (acuityhealthscore) and with the appropriate level and intensity of services to support
treatment
who require assistance most urgently. The VI-SPDAT also them to find and keep housing, and to help prioritize services.
program
identifies the level of support that best suit the residents’
Of the 224 surveyed, 220 completed a VI-SPDAT during the count.
Length of Time Homeless in the Past Year Acuity Level and the Number of Service and
System Interactions in the Past 6 Months
Acuity level by respondent type Acuity level and the number of service and
system interactions in the past 6 months
Acuity scores from the VI-SPDATs showed that:
answer 30%
• F amilies most frequently
Up toscored high acuity
3 months 251
Emergency
(46% or 17 families) room 96
13
• outh most frequently scored medium acuity
Y
2018
(52% or *
33 respondents)
Ambulance 33
96 High acuity
Medium acuity
Single adults most frequently scored medium acuity
•
5 Low acuity
(47% or 56 respondents) 18%
3 to 6 months
72
Acuity levels and associated supports are explained on page 27.
Hospitalized 16
1
Other VI-SPDAT findings: Interactions with
252
health, justice, and crisis services Crisis Service 98
7% 43%
to answer
Respondents were askedUp
how
to 3many
monthstimes they used an 2
emergency health care service such as visiting an emergency
398
room, took an ambulance, were hospitalized, interacted with
Police 64
police/justice system, or used crisis services in the past six
8
months. Interactions with police could involve seeking help,
s 2016
2018 or criminal activity.
discussions,
Jail/
68
31
The chart demonstrates the results based on respondents’ holding cell
3
acuity levels. 17%
3 to 6 months 0 50 100 150 200 250 300 350 400
Note: crisis services include sexual assault supports, mental health services,
family/intimate violence aid, distress centers and suicide prevention hotlines.
38% scored high acuity. A high acuity score indicates individuals or families need permanent
supportive housing with ongoing access to rent supports, community services or intensive case
management supports to find and keep stable housing. Case management for this group is continuous
and more intensive.
An example of a program that matches the type and intensity of supports needed for respondents
with high acuity include a Housing First program, such as The Region-funded Home Now program
delivered by the Canadian Mental Health Association. This Housing First programs helps move
chronically homeless households into permanent housing as quickly as possible, and helps them
remain housed through active intervention and continuous wraparound services. This program
was launched in April 2018 and, as of March 2019, 45 residents who were experiencing chronic
homelessness for the longest time and with the highest acuity have been housed.
48% scored medium acuity. A medium acuity score indicates individuals or families have
moderate health, mental health and/or behavioural health concerns, and are likely to achieve
housing stability with short-term rent, income, social or health supports.
Examples of programs that matches the type and intensity of support needed for respondents with
medium acuity are transitional housing and programs that offer short-term supports. Transitional
housing provides a year or less housing support and offers structure, supervision, support, and/or
life skills training to bridge the gap from homelessness to permanent housing. In 2018, 43 residents
stayed in transitional housing units funded by The Region. The Short Term Assistance for Renters
(STAR) Program combines a 24-month rent benefit and 30-month of intensive case management
supports. Since the program started in 2016, 39 residents participated in the program with a 96%
housing retention rate in 2018.
14% scored low acuity. A low acuity score indicates individuals or families do not require intensive
supports, but need “light touch” assistance such as referrals to Housing Resource Centres. Often
their homelessness can be self-resolved with minimal support and assistance.
Examples of a program that matches the type and intensity of support needed for respondents with
low acuity include The Region’s Homelessness Prevention Program or Housing Stability Program.
The programs provide rent and/or utility assistance and assists with other housing costs. Since 2014,
the Housing Stability Program has helped over 4,700 people to find and keep housing.
Assessing vulnerability 27
A lot of people are putting
solutions together but more
help would be great.
- Youth, I Count Speaker’s Corner
Enhanced data, including I Count data, and the coordinated I know people are
service delivery system, will inform gaps in the system and identify
taking strides to
opportunities for future strategic and evidence-based investments
to prevent, reduce and end homelessness in York Region. end homelessness...
- Youth, I Count Speaker’s Corner
I Count 2020 29
Staff and citizen volunteers during I Count.
Results of the homeless count will help The Region, community This Region has the opportunity to address homelessness
partners and a broad range of organizations to better before it becomes a more significant problem. With a
understand the needs and barriers of individuals and families promising combination of a supportive citizen climate, strategic
experiencing homelessness or who are at-risk of homelessness. housing and homelessness planning, homeless prevention
It will also help us create more seamless services for people initiatives, and strong community partnerships, these will
experiencing homelessness. mitigate and make it possible to prevent, reduce and move
toward ending homelessness in York Region.
Accurate and reliable data is essential to being able to invest
in and deliver the right integrated and coordinated services to Over time and over multiple counts, I Count data will be an
prevent, reduce and end homelessness. indicator to demonstrate progress in preventing, reducing and
ending homelessness in York Region, including tracking the
I Count was also an opportunity for community partners, progress towards ending chronic homelessness.
agencies and citizen volunteers to work together and engage
with people experiencing homelessness. This important work I Count data will be shared with community partners and
provided a better understanding of the scope of homelessness agencies serving people experiencing homelessness to
and level of need for those experiencing it. support investments and enhance service delivery, and the
findings in this report will inform the 2019 update of The
Although people experiencing homelessness in York Region Region’s 10-Year Housing and Homelessness Plan, Housing
is estimated to be less than 1% of the overall population and Solutions: A place for everyone.
may not be as visible as in other urban centres, it is evident
The Region facilitated a Lived Experience Working Group that provided advice and guidance in planning and
implementing I Count. The Working Group provided input on survey questions, discussed potential survey locations
and provided feedback on communication materials and care package contents.
Forty-seven separate indoor survey sites welcomed I Count staff and volunteers into their facilities and promoted I
Count to their clients and staff through posters and word of mouth. During I Count, staff and volunteers conducted
surveys at all emergency and transitional housing facilities in York Region, seven meal programs, six food banks,
and eight drop-in centres. Internal staff at the four Violence Against Women shelters in York Region also carried out
surveys. Local municipal libraries helped facilitate I Count by welcoming I Count staff and volunteers in 11 public
libraries across York Region.
During I Count, specialized survey teams visited 44 outdoor known locations to connect with people living outdoors.
The locations were informed by a “Known Locations Working Group” made up of more than 20 front- line staff
across 11 organizations in York Region. The known locations of outdoor homelessness were also informed by two
Conservation Authorities.
Conservation Authorities mapped areas regularly occupied by individuals experiencing homelessness, and Forestry
staff helped survey teams navigate forested areas safely. Conservation Authorities avoided removing tents and did
not ask people to move during I Count, so that survey teams could connect with, and offer help to people
experiencing homelessness.
York Regional Police also helped identify known locations by providing data from 911 calls regarding someone
experiencing homelessness in York Region over a one-year period. This data was analyzed and compared with
information from the Known Locations Working Group to identify areas of alignment or gaps and create a
combined list. York Regional Police also reviewed and provided input into the Safety Plan.
Ontario Works offices throughout York Region supported the count by putting up I Count posters and/or running
videos at their offices. Ontario Works staff were also deployed as leads for survey teams because of their experience
working with vulnerable populations.
I Count worked with local municipal partners to raise awareness of homelessness and the count by placing posters
and/or videos in municipal sites such as town offices, community centres and libraries.
Members from Paramedic Services joined outdoor survey teams to offer health care assessments to the most
vulnerable people living outdoors as needed.
Finally, 150 citizens and 88 regional staff volunteered their time and energy to make I Count a success.
• To encourage people who are homeless in York Region to take part in the Count
A marketing package was created using digital and print materials such as posters; graphics for web, print, social media
and digital monitors; and pre-written messaging for social media, websites, resident and staff e-newsletters. A number
of advertising channels were also used, including: transit shelter and on-board bus ads; local newspaper ads; Germ-go
hand sanitizer stations ads in all three York Region hospital entrances, Kijiji ads (rental searches) and Facebook ads.
A media and social media strategy was developed to create awareness and understanding of homelessness. Local media
was engaged in the weeks leading up to the count to help recruit volunteers and create an awareness of I Count.
YouTube, Facebook, Twitter, LinkedIn and Instagram were used to deploy messages, photos, videos and polls to solicit
volunteers and spread awareness about the count, driving traffic to the website. I Count volunteers were encouraged to
use #icountYR to share photos and experiences on social media. These messages and photos were curated and
displayed on york.ca/icount. Videos based on actual scenarios of residents experiencing homelessness were viewed over
116,000 times.
These strategies helped communicate the I Count message and contribute to the success of the count's key goals.
Products developed for the 2018 count will be reused in future counts.
Point-in-Time Count
A Point-in-time count is a snapshot of a number of people experiencing homelessness over a single 24-hour
period, focusing on ‘sheltered’ and ‘unsheltered’ homelessness. During I Count, the Point-in-Time count was April
17. Registry week took place from April 17 to 20. During Registry Week, respondents who were homeless on the
17 were included in the Point-in-Time count.
Sheltered homelessness
The Region collected administrative data (occupancy totals) from homeless emergency housing facilities,
Violence Against Women (VAW shelters), transitional housing, and second-stage housing units to
determine the total number of people experiencing homelessness on April 17, 2018. Agency data
captures individuals who may have been at a homeless facility but were unable or unwilling to
participate in the survey.
Trained staff and volunteer teams also conducted surveys with anyone in a homeless facility who
consented to participate. Staff of VAW shelters conducted confidential surveys with their clients.
Unsheltered homelessness
A working group of front-line staff who work with individuals experiencing homelessness across York
Region was formed to identify known locations of people sleeping rough or outdoors. This included staff
across organizations in York Region, and consultations with York Regional Police, Paramedic Services,
Forestry, Conservation Authorities, and Ontario Works. Specialized survey teams visited 44 known
locations to connect with people living outdoors, add them to the head count, and invite them to
participate in the survey.
On April 17, I Count used the federal government’s “tally sheet” (refer to Appendix F). A tally sheet kept
track of all people approached by survey teams with the homeless screening questions on the survey,
regardless of whether the person was homeless or not. On Tuesday, the tally sheet also kept track of
people who were observed to be homeless. Individuals believed to be homeless but who were sleeping
or declined to participate were recorded on the tally sheet by volunteers and results were analyzed by a
data team who removed duplications. Survey staff and volunteers were instructed that exhibiting odd
behaviours/mental health concerns, e.g. talking to self, were not necessarily indicators of homelessness.
Homelessness could include someone with a sleeping bag, carrying many belongings with them, or
sleeping outside on a bench.
Appendix C: Methodology 33
Point-in-Time survey questions
The I Count surveys included mandatory questions provided by the Province of Ontario and the Government of
Canada to be asked specifically during a Point-in-Time count (refer to Appendix E). The questions asked whether
the survey respondent was experiencing homelessness, and collected demographic data and information on
service needs. Data points from the Point-in-Time survey, without individual names, were forwarded to the
federal and provincial governments to support the provincial and national picture of homelessness.
Registry Week
The purpose of a registry week is to develop actionable data on every person experiencing homelessness in a
community by collecting individual names and understanding people’s level of vulnerability through an
assessment tool. Registry Week uses the same survey questions as the Point-in-Time count and also asks
additional questions to measure the level of client need using a Vulnerability Index – Service Prioritization
Decision Assistance Tool (VI-SPDAT) (refer to Appendix E). The VI-SPDAT is a pre-screening tool that allows
workers to identify residents that have the highest level of vulnerability (acuity score) and who require assistance
most urgently. The VI-SPDAT also identifies the level of support that best suit the residents’ needs. Three
versions of the VI-SPDAT were used during I Count; one for adults 27 years of age and older, one for youth
between 16 to 26 years of age, and one for families. The VI-SPDAT has become the tool of choice for many
communities as it is a valid, reliable, person-centered tool informed by people with lived experience of
homelessness. It combines the strength of a prescreening tool that covers medical risk factors with social risk
factors, making it an effective standardized tool.
Registry Weeks have been held in multiple communities across Canada to connect with individuals experiencing
homelessness and supporting them to keep and maintain housing.
Extending the length of time to survey people experiencing homelessness allowed trained outdoor survey teams
to visit certain unsheltered locations more than once (if the respondent was not found on April 17), and to visit
any new known locations that may have emerged after April 17.
Extending I Count to four days also allowed volunteers to visit indoor program sites that did not operate on April
17 (e.g. some meal programs, food banks, etc.) increasing the chance of connecting with more residents.
Volunteer teams also visited some of the same indoor program sites several times during the week until a
saturation point was reached, and people were approached more than once. Volunteer teams also visited the
same site on different days because the frequency of client visits to some sites is restricted to once a week, such
as food banks, assuring that new individuals would be available.
Hidden Homelessness
The Provincial Enumeration Guidelines state that “many people experiencing homelessness stay with relatives,
friends, acquaintances, neighbours or strangers because they do not have a permanent home. They are
considered ‘hidden’ because they are not visible in the community as experiencing homelessness and may not
Magnet Events
A magnet event is a strategy designed to attract a specific target population (e.g., people experiencing hidden
homelessness) to a planned time and location. Youth in York Region who couch surf might be missed during a
traditional unsheltered and sheltered count. As such, two magnet events were held in two youth facilities (one in
a northern location and one in a southern location) for two-hour periods during I Count. The magnet events
offered free meals, haircuts, recreation activities and resources to housing and homelessness services in York
Region, and an opportunity for youth to have their say about homelessness through a videotaped ‘Speaker’s
Corner’.
Phone Line
Respondents could also complete the survey over the phone by dialing a toll-free number. This phone line was
accessible at designated times from April 17 to 20, and offered another way to reach people experiencing
homelessness, particularly those experiencing hidden homelessness.
Survey Incentives
As described, the I Count survey collected names, contained mandatory provincial and federal questions, and was
followed by a VI-SPDAT. Participation in the combined Point-in-Time/registry week survey was voluntary and
participants could skip any question(s) and/or stop at any time. Participants could provide verbal or written
consent, and consent could be withdrawn at any time during or after the survey. Respondents aged 16 and older
could participate with consent.
After completing the survey, respondents were given their choice of a $10 gift card to Tim Hortons, President’s
Choice or Walmart. Respondents were also given a care package that contained warm socks, granola bars, a
toothbrush, lip balm, hand sanitizer, identification holder, toque, information on emergency housing and
homelessness services in York Region, and a booklet about living in York Region on a low income. The materials
in the care packages were decided in consultation with the Lived Experience Working Group. Respondents who
completed the survey by phone made arrangements to pick up their gift card and care package at a time and
location that was convenient for them.
Appendix C: Methodology 35
Appendix D: Training
Volunteer and staff training
A total of 150 citizen volunteers and 88 regional staff were trained to support three field offices during I Count or
conduct surveys with people experiencing homelessness. Survey training sessions were mandatory. The Region
held four in-person training sessions (two were cancelled because of an ice storm) and an on-line make-up
session.
Survey training included an overview of the I Count initiative, survey and consent form. It also taught staff and
volunteers how to approach individuals experiencing homelessness, how to tally, and how to maintain safety. All
survey volunteers were instructed to approach everyone they encountered, whether or not they appeared
homeless, to determine their housing status/eligibility for the survey. Training also provided staff and volunteers
with hands-on experience conducting surveys electronically (through iPads).
Safety Plan
I Count adapted the City of Toronto’s Point-in-Time Count 2013 Safety Plan to reflect the York Region context,
with additional input from York Regional Police Major Incident Management Department. The safety plan was
reviewed by representatives from The Region’s Health and Safety and Human Resources departments. The
purpose of the safety plan was to outline roles and responsibilities and provide a framework to protect the
health, safety, and welfare of staff, volunteers and participants.
The mandatory training sessions reviewed occupational health and safety risks, unusual situations, how to safely
respond to odd behaviours, being aware of surroundings and problem-solving potentially tricky situations. All
volunteers were placed in teams of two or more with at least one person in each team required to have a cell
phone for safety. Volunteer teams were tracked before, during, and after each shift. To protect safety and
sensitivity, staff and leads with experience working with vulnerable populations were partnered with volunteers.
Teams were also matched to appropriate shift locations, either indoors or outdoors. All volunteers were given an
identifying lanyard with the headquarters telephone number in case of questions or concerns.
An officer from the York Regional Police Major Incident Management department also volunteered his time at
headquarters to respond to any incidents. There were no major incidents or emergencies during I Count.
Appendix D: Training 37
Appendix E: Point-in-Time count survey - Tuesday, April 17, 2018
INTRODUCTORY SCRIPT
Hello, my name is and I’m a volunteer for I Count’s housing needs survey. We are conducting a survey to
provide better programs and services to people experiencing homelessness.
§ You can choose to skip any question or to stop the survey at any time.
§ We’ll be asking for names to try and provide the right level of support to different people.
SCREENING
A. Have you answered this survey with a person with this name badge?
[YES: Thank and tally] [NO: Go to B]
B. Are you willing to participate in this survey? [YES: Go to C] [NO: Thank and tally]
C1: Can you stay there as long as you want or is this a C2: Do you have your own house or
temporary situation? apartment you can safely return to?
a. ☐ AS LONG AS THEY WANT [THANK & TALLY - NOTE C a.§ ☐ YES [THANK & TALLY - NOTE C RESPONSE ON
RESPONSE ON TALLY] TALLY]
b. ☐ TEMPORARY ->ASK C2 b. ☐ NO [CONTINUE – GO TO SCREEN IN]
c. ☐ DON’T KNOW ->ASK C2 c. ☐ DON’T KNOW [CONTINUE – GO TO SCREEN IN]
d. ☐ DECLINE [THANK & TALLY - NOTE C RESPONSE ON TALLY] d. ☐ DECLINE [THANK & TALLY - NOTE C RESPONSE
ON TALLY]
CONSENT
To Surveyor – obtain consent (yellow paper) from the respondent (refer to Appendix H).
Consent obtained: Y or N
BEGIN SURVEY
Basic Information
First Name Nickname Last Name
1. What family members are staying with you tonight? [Indicate initials and age for adults. Check all that apply]
□ NONE □ OTHER ADULT – [OTHER ADULT’S FIRST AND LAST INITIAL,
□ PARTNER - [PARTNER’S FIRST AND LAST INITIAL, AND AGE] AND AGE] _______________________
______________________ □ DECLINE TO ANSWER
1 2 3 4 5 6 7 8
□ CHILD(REN)/DEPENDENT(S)
GENDER
[indicate gender and
age for each]
AGE
2. How old are you? [If unsure, ask for best estimate]
○ AGE ________ ○ DON’T KNOW ○ DECLINE TO ANSWER
è For the next questions, “homelessness” means any time when you have been without a secure place to live, including
sleeping in shelters, on the streets, or living temporarily with others.
3. How old were you the first time you experienced homelessness?
○ AGE___________ ○ DON’T KNOW ○ DECLINE TO ANSWER
5. In total, how many different times have you experienced homelessness over the PAST YEAR? [Best estimate.]
○ NUMBER OF TIMES ________ [Includes this time] ○ DON’T KNOW ○ DECLINE TO ANSWER
6. Have you stayed in an emergency shelter in the past year? For example, Porter Place, Leeder Place, Kevin’s Place,
Belinda’s Place, 360 Kids, Sutton Youth Shelter, Inn From the Cold, Out of the Cold, or any others?
○ YES ○ NO ○ DON’T KNOW ○ DECLINE TO ANSWER
7. How long have you been in York Region? Municipalities in York Region include Aurora, East Gwillimbury, Georgina,
King, Markham, Newmarket, Richmond Hill, Vaughan, and Whitchurch-Stouffville. (Surveyor prompt if needed: For
names of communities in York Region, refer to “List of Community Names” in your survey package.)
○ LENGTH _____ DAYS / WEEKS / MONTHS / YEARS ----------> Where did you live before you came here?
○ ALWAYS BEEN HERE ○ COMMUNITY ___________________ PROVINCE______
○ DON’T KNOW OR COUNTRY_________________________
○ DECLINE TO ANSWER ○ DECLINE TO ANSWER
9. Do you identify as Indigenous or do you have Indigenous ancestry? This includes First Nations with or without status,
Métis, and Inuit. [If yes, please follow-up to specify.]
○ YES ---------------------------------------------> If YES: ○ CHIPPEWAS OF GEORGINA ISLAND
○ NO ○ FIRST NATIONS (with or without status)
○ DON’T KNOW ○ INUIT
○ DECLINE TO ANSWER ○ MÉTIS
○ HAVE INDIGENOUS ANCESTRY
(NAME OF GROUP)_______________________________
10. Have you ever had any service in the Canadian Military or RCMP? (Military includes Canadian Navy, Army, or Air Force).
[Check all that apply.]
○ YES, MILITARY
○ NO ○ DON’T KNOW ○ DECLINE TO ANSWER
○ YES, RCMP
12. How do you describe your sexual orientation, for example straight, gay, lesbian? [Show list. Check all that apply.]
o QUEER o DON’T KNOW
o STRAIGHT/HETEROSEXUAL o BISEXUAL
o INTERSEX o DECLINE TO ANSWER
o GAY o TWO-SPIRIT
o NOT LISTED:
o LESBIAN o QUESTIONING
__________________
13. What happened that caused you to lose your housing most recently? [Do not read the options. Check all that apply.
“Housing” does not include temporary arrangements (e.g., couch surfing) or shelter stays.]
□ ILLNESS OR MEDICAL CONDITION □ CONFLICT WITH: PARENT / GUARDIAN
□ ADDICTION OR SUBSTANCE USE □ CONFLICT WITH: SPOUSE / PARTNER
□ JOB LOSS □ INCARCERATED (JAIL OR PRISON)
□ UNABLE TO PAY RENT OR MORTGAGE □ HOSPITALIZATION OR TREATMENT PROGRAM
□ UNSAFE HOUSING CONDITIONS □ OTHER REASON: ________________________
□ EXPERIENCED ABUSE BY: PARENT / GUARDIAN □ DON’T KNOW
□ EXPERIENCED ABUSE BY: SPOUSE / PARTNER □ DECLINE TO ANSWER
14. What are your sources of income? [Read list and check all that apply]
□ EMPLOYMENT □ DISABILITY BENEFIT (E.G., ODSP, CPP-D, □ OTHER SOURCE:
□ INFORMAL/SELF-EMPLOYMENT (E.G., WSIB, ETC) ____________________
BOTTLE RETURNS, PANHANDLING) □ SENIORS BENEFITS (E.G., CPP/OAS/GIS) □ NO INCOME
□ EMPLOYMENT INSURANCE □ GST REFUND □ DECLINE TO ANSWER
□ WELFARE/SOCIAL ASSISTANCE □ CHILD AND FAMILY TAX BENEFITS
(ONTARIO WORKS) □ MONEY FROM FAMILY/FRIENDS
15. Have you ever been in foster care and/or a group home?
□ YES -------------------> IF YES, HOW LONG AGO WAS THAT? (REFERS TO THE
LENGTH OF TIME SINCE LEAVING FOSTER CARE OR A
GROUP HOME) LENGTH (IN YEARS) ________________
□ NO
□ DON’T KNOW
□ DECLINE TO ANSWER
16. People may identify as belonging to a particular racial group. For example, some people may identify as Black or
African-Canadian, other people may identify as Asian or South Asian and other people may identify as white. What
racial group do you identify with? [Do not list categories. Select all that apply]
□ ABORIGINAL OR INDIGENOUS □ BLACK OR AFRICAN CANADIAN
□ ARAB □ FILIPINO
□ ASIAN (E.G., CHINESE, KOREAN, JAPANESE, ETC.) □ HISPANIC OR LATIN AMERICAN
□ SOUTH-EAST ASIAN (E.G., VIETNAMESE, CAMBODIAN, □ WHITE (E.G., EUROPEAN-CANADIAN)
MALAYSIAN, LAOTIAN, ETC.) □ OTHER (PLEASE SPECIFY) _________________
□ DON’T KNOW
19. Are you currently with children or do you anticipate reuniting with your children once housed?
a. ☐ YES [Use packet with F-VI-SPDAT for Families - page 19]
b. ☐ NO [Follow instruction below]
c. ☐ DECLINE [use VI-SPDAT for single adults [next page]
2. How long has it been since you lived in permanent stable housing? yrs/mo/d Refused
B. Risks
3. In the past six months, how many times have you...
d. Used a crisis service, including sexual assault crisis, mental health crisis, family/intimate violence,
Refused
distress centers and suicide prevention hotlines?
e. Talked to police because you witnessed a crime, were the victim of a crime, or the alleged perpetrator
Refused
of a crime or because the police told you that you must move along?
f. Stayed one or more nights in a holding cell, jail or prison, whether that was a short-term stay like the
Refused
drunk tank, a longer stay for a more serious offence, or anything in between?
4. Have you been attacked or beaten up since you’ve become homeless? Y N Refused
5. Have you threatened to or tried to harm yourself or anyone else in the last year? Y N Refused
6. Do you have any legal stuff going on right now that may result in you being locked up, having to
Y N Refused
pay fines, or that make it more difficult to rent a place to live?
7. Does anybody force or trick you to do things that you do not want to do? Y N Refused
8. Do you ever do things that may be considered to be risky like exchange sex for money, run drugs
for someone, have unprotected sex with someone you don’t know, share a needle, or anything Y N Refused
like that?
10. Do you have planned activities, other than just surviving, that make you feel happy and fulfilled? Y N Refused
12. Is your current homelessness in any way caused by a relationship that broke down, an unhealthy
Y N Refused
or abusive relationship, or because family or friends caused you to become evicted?
D. Wellness
13. Have you ever had to leave an apartment, shelter program, or other place you were staying
Y N Refused
because of your physical health?
14. Do you have any chronic health issues with your liver, kidneys, stomach, lungs or heart? Y N Refused
15. Do you have any physical disabilities that would limit the type of housing you could access, or
Y N Refused
would make it hard to live independently because you’d need help?
16. When you are sick or not feeling well, do you avoid getting help? Y N Refused
17. FOR FEMALE RESPONDENTS ONLY: Are you currently pregnant? N/A or
Y N
Refused
18. Has your drinking or drug use led you to being kicked out of an apartment or program where you
Y N Refused
were staying in the past?
19. Will drinking or drug use make it difficult for you to stay housed or afford your housing? Y N Refused
20. Have you ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other place you were
staying, because of:
21. Do you have any mental health or brain issues that would make it hard for you to live
Y N Refused
independently because you’d need help?
22. Are there any medications that a doctor said you should be taking that, for whatever reason, you
Y N Refused
are not taking?
23. Are there any medications like painkillers that you don’t take the way the doctor prescribed or
Y N Refused
where you sell the medication?
24. YES OR NO: Has your current period of homelessness been caused by an experience of emotional,
physical, psychological, sexual, or other type of abuse, or by any other trauma you have Y N Refused
experienced?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is easiest to Place:
Is there a phone number and/or email where someone can safely get in touch phone: (_______)_______ :___________
with you or leave you a message?
email:
B. Risks
3. In the past six months, how many times have you...
d. Used a crisis service, including sexual assault crisis, mental health crisis, family/intimate Refused
violence, distress centers and suicide prevention hotlines?
e. Talked to police because you witnessed a crime, were the victim of a crime, or the alleged Refused
perpetrator of a crime or because the police told you that you must move along?
f. Stayed one or more nights in a holding cell, jail or prison or juvenile detention, whether Refused
that was a short-term stay like the drunk tank, a longer stay for a more serious offence, or
anything in between?
4. Have you been attacked or beaten up since you’ve become homeless? Y N Refused
5. Have you threatened to or tried to harm yourself or anyone else in the last year? Y N Refused
6. Do you have any legal stuff going on right now that may result in you being locked up, Y N Refused
having to pay fines, or that make it more difficult to rent a place to live?
7. Were you ever incarcerated when younger than age 18? Y N Refused
8. Does anybody force or trick you to do things that you do not want to do? Y N Refused
9. Do you ever do things that may be considered to be risky like exchange sex for money, run Y N Refused
drugs for someone, have unprotected sex with someone you don’t know, share a needle, or
anything like that?
11. Do you have planned activities, other than just surviving, that make you feel happy and Y N Refused
fulfilled?
12. Are you currently able to take care of basic needs like bathing, changing clothes, using a Y N Refused
restroom, getting food and clean water and other things like that?
D. Wellness
14. Have you ever had to leave an apartment, shelter program, or other place you were Y N Refused
staying because of your physical health?
15. Do you have any chronic health issues with your liver, kidneys, stomach, lungs or heart? Y N Refused
16. Do you have any physical disabilities that would limit the type of housing you could Y N Refused
access, or would make it hard to live independently because you’d need help?
17. When you are sick or not feeling well, do you avoid getting help? Y N Refused
18. Are you currently pregnant, have you ever been pregnant or have you ever gotten Y N N/A or Refused
someone pregnant?
19. Has your drinking or drug use led you to being kicked out of an apartment or program Y N Refused
where you were staying in the past?
20. Will drinking or drug use make it difficult for you to stay housed or afford your housing? Y N Refused
21. If you’ve ever used marijuana, did you ever try it at age 12 or younger? Y N Refused
22. Have you ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other place you
were staying, because of:
24. Are there any medications that a doctor said you should be taking that, for whatever Y N Refused
reason, you are not taking?
25. Are there any medications like painkillers that you don’t take the way the doctor Y N Refused
prescribed or where you sell the medication?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is place:
easiest to do so? time: : or Morning/Afternoon/Evening/Night
Is there a phone number and/or email where someone can safely get in phone: ( ) - ________
touch with you or leave you a message? email:
Basic Information
o No second parent currently part of the household
SPOUSE/PARENT 2
AGE: DOB:
Yes No
Consent to Participate
Children
1. How many children under the age of 18 are currently with you? Refused
2. How many children under the age of 18 are not currently with your
family, but you have reason to believe they will be joining you when Refused
you get housed?
5. Where do you and your family sleep most frequently? (check one) o Shelters
o Couch Surfing
o Outdoors
o Other (specify):____________
o Refused
6. How long has it been since you and your family lived in permanent Refused
stable housing?
B. Risks
7. In the past six months, how many times have you or anyone in your family...
d. Used a crisis service, including sexual assault crisis, mental health crisis, Refused
family/intimate violence, distress centers and suicide prevention hotlines?
e. Talked to police because they witnessed a crime, were the victim of a crime, or the Refused
alleged perpetrator of a crime or because the police told them that they must move
along?
f. Stayed one or more nights in a holding cell, jail or prison, whether that was a short- Refused
term stay like the drunk tank, a longer stay for a more serious offence, or anything in
between?
8. Have you or anyone in your family been attacked or beaten up since they’ve Y N Refused
become homeless?
9. Have you or anyone in your family threatened to or tried to harm themself or Y N Refused
10. Do you or anyone in your family have any legal stuff going on right now that Y N Refused
may result in them being locked up, having to pay fines, or that make it more
12. Do you or anyone in your family ever do things that may be considered to be Y N Refused
risky like exchange sex for money, run drugs for someone, have unprotected
sex with someone they don’t know, share a needle, or anything like that?
13. Is there any person, past landlord, business, bookie, dealer, or government Y N Refused
group like the CRA that thinks you or anyone in your family owe them
money?
14. Does everyone in your family have planned activities, other than just Y N Refused
15. Is everyone in your family currently able to take care of basic needs like bathing, Y N Refused
changing clothes, using a restroom, getting food and clean water and other things
like that?
16. Is your family’s current homelessness in any way caused by a relationship that Y N Refused
broke down, an unhealthy or abusive relationship, or because other family or
friends caused your family to become evicted?
D. Wellness
17. Has your family ever had to leave an apartment, shelter program, or other lace you Y N Refused
were staying because of the physical health of you or anyone in your family?
18. Do you or anyone in your family have any chronic health issues with your liver, Y N Refused
kidneys, stomach, lungs or heart?
19. Does anyone in your family have any physical disabilities that would limit the type Y N Refused
of housing you could access, or would make it hard to live independently because
you’d need help?
21. Has drinking or drug use by you or anyone in your family led your family to being Y N Refused
kicked out of an apartment or program where you were staying in the past?
22. Will drinking or drug use make it difficult for your family to stay housed or afford Y N Refused
your housing?
23. Has your family ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other
place you were staying, because of:
24. Do you or anyone in your family have any mental health or brain issues that would Y N Refused
make it hard for your family to live independently because help would be needed?
25. Does any single member of your household have a medical condition, mental Y N N/A or
health concerns, and experience with problematic substance use?
Refused
26. Are there any medications that a doctor said you or anyone in your family should Y N Refused
be taking that, for whatever reason, they are not taking?
27. Are there any medications like painkillers that you or anyone in your family don’t Y N Refused
take the way the doctor prescribed or where they sell the medication?
28. YES OR NO: Has your family’s current period of homelessness been caused by an Y N Refused
experience of emotional, physical, psychological, sexual, or other type of abuse, or
by any other trauma you or anyone in your family have experienced?
E. Family Unit
Y N Refused
29. Are there any children that have been removed from the family by a child
protection service within the last 180 days?
Y N Refused
30. Do you have any family legal issues that are being resolved in court or need to be
resolved in court that would impact your housing or who may live within your
housing?
Y N Refused
31. In the last 180 days have any children lived with family or friends because of
your homelessness or housing situation?
Y N Refused
32. Has any child in the family experienced abuse or trauma in the last 180 days?
Y N Refused
35. Do you anticipate any other adults or children coming to live with you within
the first 180 days of being housed?
Y N Refused
36. Do you have two or more planned activities each week as a family such as outings
to the park, going to the library, visiting other family, watching a family movie, or
anything like that?
37. After school, or on weekends or days when there isn’t school, is the total time children spend each day where there is no
interaction with you or another responsible adult...
Y N Refused
a. 3 or more hours per day for children aged 13 or older?
Y N Refused
b. 2 or more hours per day for children aged 12 or younger?
Y N N/A or
38. IF THERE ARE CHILDREN BOTH 12 AND UNDER & 13 AND OVER: Do your older
kids spend 2 or more hours on a typical day helping their younger sibling(s) with Refused
things like getting ready for school, helping with homework, making them
dinner, bathing them, or anything like that?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is place:
easiest to do so?
time: : or Morning/Afternoon/Evening/Night
Is there a phone number and/or email where someone can safely get in phone: ( ) - _______
touch with you or leave you a message?
email:
Time: to
Instructions: For those who are not surveyed, please fill in the sheet below indicating the reason. For those who DECLINE or
are OBSERVED only, but who are clearly homeless, please also indicate the reason you believe they are homeless (e.g.,
asleep outside with belongings). At the end of your shift, total the number of observed homeless individuals you
encountered in the ‘Totals’ box on the bottom of the page.
For those who are surveyed, enter a checkmark for every survey completed. At the end of your shift, add up the checkmarks
and enter the total into the ‘Totals’ box on the bottom of the page.
Location Surveyed
Already Responded
(Enter Response to C)
#
Observed*
Declined*
10
11
12
14
15
16
17
18
TOTALS
INTRODUCTORY SCRIPT
Hello, my name is and I’m a volunteer for I Count’s housing needs survey. We are conducting a survey to
provide better programs and services to people experiencing homelessness.
§ You can choose to skip any question or to stop the survey at any time.
§ We’ll be asking for names to try and provide the right level of support to different people.
SCREENING
D. Have you answered this survey with a person with this name badge?
[YES: Thank and tally] [NO: Go to B]
E. Are you willing to participate in this survey? [YES: Go to C] [NO: Thank and tally]
On Thursday and Friday: Where did you stay the night of Tuesday, April 17th?
D1: Can you stay there as long as you want or is this a D2: Do you have your own house or apartment
temporary situation? you can safely return to?
a. ☐ AS LONG AS THEY WANT [THANK & TALLY - NOTE D a.§ ☐ YES [THANK & TALLY - NOTE D RESPONSE ON
RESPONSE ON TALLY] TALLY]
b. ☐ TEMPORARY ->ASK D2 b. ☐ NO [CONTINUE – GO TO SCREEN IN]
c. ☐ DON’T KNOW ->ASK D2 c. ☐ DON’T KNOW [CONTINUE – GO TO SCREEN IN]
d. ☐ DECLINE [THANK & TALLY - NOTE D RESPONSE ON TALLY] d. ☐ DECLINE [THANK & TALLY - NOTE D RESPONSE
ON TALLY]
SCREEN IN
"Thank you for taking part in the survey. Please note that you will receive a thank you package and $10 gift card as a thank
you for your participation."
Consent obtained: Y or N
BEGIN SURVEY
Basic Information
First Name Nickname Last Name
1. What family members are staying with you tonight? [Indicate initials and age for adults. Check all that apply]
□ NONE □ OTHER ADULT – [OTHER ADULT’S FIRST AND LAST INITIAL,
□ PARTNER - [PARTNER’S FIRST AND LAST INITIAL, AND AGE] AND AGE] __________________________
____________________________ □ DECLINE TO ANSWER
1 2 3 4 5 6 7 8
□ CHILD(REN)/DEPENDENT(S)
GENDER
[indicate gender and
age for each]
AGE
2. How old are you? [If unsure, ask for best estimate]
è For the next questions, “homelessness” means any time when you have been without a secure place to live, including
sleeping in shelters, on the streets, or living temporarily with others.
3. How old were you the first time you experienced homelessness?
○ AGE___________ ○ DON’T KNOW ○ DECLINE TO ANSWER
5. In total, how many different times have you experienced homelessness over the PAST YEAR? [Best estimate.]
○ NUMBER OF TIMES ________ [Includes this time] ○ DON’T KNOW ○ DECLINE TO ANSWER
6. Have you stayed in an emergency shelter in the past year? For example, Porter Place, Leeder Place, Kevin’s Place,
Belinda’s Place, 360 Kids, Sutton Youth Shelter, Inn From the Cold, Out of the Cold, or any others?
○ YES ○ NO ○ DON’T KNOW ○ DECLINE TO ANSWER
7. How long have you been in York Region? Municipalities in York Region include Aurora, East Gwillimbury, Georgina,
King, Markham, Newmarket, Richmond Hill, Vaughan, and Whitchurch-Stouffville. (Surveyor prompt if needed: For
names of communities in York Region, refer to “List of Community Names” in your survey package.)
○ LENGTH _____ DAYS / WEEKS / MONTHS / YEARS ----------> Where did you live before you came here?
○ ALWAYS BEEN HERE
○ DON’T KNOW ○ COMMUNITY ___________________ PROVINCE______
○ DECLINE TO ANSWER OR COUNTRY_________________________
○ DECLINE TO ANSWER
9. Do you identify as Indigenous or do you have Indigenous ancestry? This includes First Nations with or without status,
Métis, and Inuit. [If yes, please follow-up to specify.]
○ YES ---------------------------------------------> If YES: ○ CHIPPEWAS OF GEORGINA ISLAND
○ NO ○ FIRST NATIONS (with or without status)
○ DON’T KNOW ○ INUIT
○ DECLINE TO ANSWER ○ MÉTIS
○ HAVE INDIGENOUS ANCESTRY
(NAME OF GROUP)_______________________________
10. Have you ever had any service in the Canadian Military or RCMP? (Military includes Canadian Navy, Army, or Air Force).
[Check all that apply.]
○ YES, MILITARY
○ NO ○ DON’T KNOW ○ DECLINE TO ANSWER
○ YES, RCMP
12. How do you describe your sexual orientation, for example straight, gay, lesbian? [Show list. Check all that apply.]
o QUEER o DON’T KNOW
o STRAIGHT/HETEROSEXUAL o BISEXUAL
o INTERSEX o DECLINE TO ANSWER
o GAY o TWO-SPIRIT
o NOT LISTED:
o LESBIAN o QUESTIONING
__________________
13. What happened that caused you to lose your housing most recently? [Do not read the options. Check all that apply.
“Housing” does not include temporary arrangements (e.g., couch surfing) or shelter stays.]
□ ILLNESS OR MEDICAL CONDITION □ CONFLICT WITH: PARENT / GUARDIAN
□ ADDICTION OR SUBSTANCE USE □ CONFLICT WITH: SPOUSE / PARTNER
□ JOB LOSS □ INCARCERATED (JAIL OR PRISON)
□ UNABLE TO PAY RENT OR MORTGAGE □ HOSPITALIZATION OR TREATMENT PROGRAM
□ UNSAFE HOUSING CONDITIONS □ OTHER REASON: ________________________
□ EXPERIENCED ABUSE BY: PARENT / GUARDIAN □ DON’T KNOW
□ EXPERIENCED ABUSE BY: SPOUSE / PARTNER □ DECLINE TO ANSWER
14. What are your sources of income? [Read list and check all that apply]
□ EMPLOYMENT □ DISABILITY BENEFIT (E.G., ODSP, CPP-D, □ OTHER SOURCE:
□ INFORMAL/SELF-EMPLOYMENT (E.G., WSIB, ETC) ____________________
BOTTLE RETURNS, PANHANDLING) □ SENIORS BENEFITS (E.G., CPP/OAS/GIS) □ NO INCOME
□ EMPLOYMENT INSURANCE □ GST REFUND □ DECLINE TO ANSWER
□ WELFARE/SOCIAL ASSISTANCE □ CHILD AND FAMILY TAX BENEFITS
(ONTARIO WORKS) □ MONEY FROM FAMILY/FRIENDS
15. Have you ever been in foster care and/or a group home?
□ YES -------------------> IF YES, HOW LONG AGO WAS THAT? (REFERS TO THE
LENGTH OF TIME SINCE LEAVING FOSTER CARE OR A
□ NO
□ DON’T KNOW
□ DECLINE TO ANSWER
19. Are you currently with children or do you anticipate reuniting with your children once housed?
d. ☐ YES [Use packet with F-VI-SPDAT for Families - page 40]
e. ☐ NO [Follow instruction below]
f. ☐ DECLINE [use VI-SPDAT for single adults [next page]
2. How long has it been since you lived in permanent stable housing? yrs/mo/d Refused
B. Risks
3. In the past six months, how many times have you...
d. Used a crisis service, including sexual assault crisis, mental health crisis, family/intimate violence,
Refused
distress centers and suicide prevention hotlines?
e. Talked to police because you witnessed a crime, were the victim of a crime, or the alleged perpetrator
Refused
of a crime or because the police told you that you must move along?
f. Stayed one or more nights in a holding cell, jail or prison, whether that was a short-term stay like the
Refused
drunk tank, a longer stay for a more serious offence, or anything in between?
4. Have you been attacked or beaten up since you’ve become homeless? Y N Refused
5. Have you threatened to or tried to harm yourself or anyone else in the last year? Y N Refused
6. Do you have any legal stuff going on right now that may result in you being locked up, having to
Y N Refused
pay fines, or that make it more difficult to rent a place to live?
7. Does anybody force or trick you to do things that you do not want to do? Y N Refused
8. Do you ever do things that may be considered to be risky like exchange sex for money, run drugs
for someone, have unprotected sex with someone you don’t know, share a needle, or anything Y N Refused
like that?
10. Do you have planned activities, other than just surviving, that make you feel happy and fulfilled? Y N Refused
12. Is your current homelessness in any way caused by a relationship that broke down, an unhealthy
Y N Refused
or abusive relationship, or because family or friends caused you to become evicted?
D. Wellness
13. Have you ever had to leave an apartment, shelter program, or other place you were staying
Y N Refused
because of your physical health?
14. Do you have any chronic health issues with your liver, kidneys, stomach, lungs or heart? Y N Refused
15. Do you have any physical disabilities that would limit the type of housing you could access, or
Y N Refused
would make it hard to live independently because you’d need help?
16. When you are sick or not feeling well, do you avoid getting help? Y N Refused
17. FOR FEMALE RESPONDENTS ONLY: Are you currently pregnant? N/A or
Y N
Refused
18. Has your drinking or drug use led you to being kicked out of an apartment or program where you
Y N Refused
were staying in the past?
19. Will drinking or drug use make it difficult for you to stay housed or afford your housing? Y N Refused
20. Have you ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other place you were
staying, because of:
21. Do you have any mental health or brain issues that would make it hard for you to live
Y N Refused
independently because you’d need help?
22. Are there any medications that a doctor said you should be taking that, for whatever reason, you
Y N Refused
are not taking?
23. Are there any medications like painkillers that you don’t take the way the doctor prescribed or
Y N Refused
where you sell the medication?
24. YES OR NO: Has your current period of homelessness been caused by an experience of emotional,
physical, psychological, sexual, or other type of abuse, or by any other trauma you have Y N Refused
experienced?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is easiest to Place:
Is there a phone number and/or email where someone can safely get in touch phone: (_______)_______ :___________
with you or leave you a message?
email:
2. How long has it been since you lived in permanent stable housing? yrs/mo/d Refused
B. Risks
3. In the past six months, how many times have you...
d. Used a crisis service, including sexual assault crisis, mental health crisis, family/intimate Refused
violence, distress centers and suicide prevention hotlines?
e. Talked to police because you witnessed a crime, were the victim of a crime, or the alleged Refused
perpetrator of a crime or because the police told you that you must move along?
f. Stayed one or more nights in a holding cell, jail or prison or juvenile detention, whether Refused
that was a short-term stay like the drunk tank, a longer stay for a more serious offence, or
anything in between?
4. Have you been attacked or beaten up since you’ve become homeless? Y N Refused
5. Have you threatened to or tried to harm yourself or anyone else in the last year? Y N Refused
6. Do you have any legal stuff going on right now that may result in you being locked up, Y N Refused
having to pay fines, or that make it more difficult to rent a place to live?
7. Were you ever incarcerated when younger than age 18? Y N Refused
8. Does anybody force or trick you to do things that you do not want to do? Y N Refused
9. Do you ever do things that may be considered to be risky like exchange sex for money, run Y N Refused
drugs for someone, have unprotected sex with someone you don’t know, share a needle, or
anything like that?
11. Do you have planned activities, other than just surviving, that make you feel happy and Y N Refused
fulfilled?
12. Are you currently able to take care of basic needs like bathing, changing clothes, using a Y N Refused
restroom, getting food and clean water and other things like that?
D. Wellness
14. Have you ever had to leave an apartment, shelter program, or other place you were Y N Refused
staying because of your physical health?
15. Do you have any chronic health issues with your liver, kidneys, stomach, lungs or heart? Y N Refused
16. Do you have any physical disabilities that would limit the type of housing you could Y N Refused
access, or would make it hard to live independently because you’d need help?
17. When you are sick or not feeling well, do you avoid getting help? Y N Refused
18. Are you currently pregnant, have you ever been pregnant or have you ever gotten Y N N/A or Refused
someone pregnant?
19. Has your drinking or drug use led you to being kicked out of an apartment or program Y N Refused
where you were staying in the past?
20. Will drinking or drug use make it difficult for you to stay housed or afford your housing? Y N Refused
21. If you’ve ever used marijuana, did you ever try it at age 12 or younger? Y N Refused
22. Have you ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other place you
were staying, because of:
24. Are there any medications that a doctor said you should be taking that, for whatever Y N Refused
reason, you are not taking?
25. Are there any medications like painkillers that you don’t take the way the doctor Y N Refused
prescribed or where you sell the medication?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is place:
easiest to do so? time: : or Morning/Afternoon/Evening/Night
Is there a phone number and/or email where someone can safely get in phone: ( ) - _______
touch with you or leave you a message? email:
Basic Information
o No second parent currently part of the household
SPOUSE/PARENT 2
AGE: DOB:
Yes No
Consent to Participate
Children
1. How many children under the age of 18 are currently with you? Refused
2. How many children under the age of 18 are not currently with your
family, but you have reason to believe they will be joining you when Refused
you get housed?
5. Where do you and your family sleep most frequently? (check one) o Shelters
o Couch Surfing
o Outdoors
o Other (specify): __________
o Refused
6. How long has it been since you and your family lived in permanent yrs/mo/d Refused
stable housing?
B. Risks
7. In the past six months, how many times have you or anyone in your family...
j. Used a crisis service, including sexual assault crisis, mental health crisis, Refused
family/intimate violence, distress centers and suicide prevention hotlines?
k. Talked to police because they witnessed a crime, were the victim of a crime, or the Refused
alleged perpetrator of a crime or because the police told them that they must move
along?
l. Stayed one or more nights in a holding cell, jail or prison, whether that was a short- Refused
term stay like the drunk tank, a longer stay for a more serious offence, or anything in
between?
8. Have you or anyone in your family been attacked or beaten up since they’ve Y N Refused
become homeless?
9. Have you or anyone in your family threatened to or tried to harm themself or Y N Refused
10. Do you or anyone in your family have any legal stuff going on right now that Y N Refused
may result in them being locked up, having to pay fines, or that make it more
12. Do you or anyone in your family ever do things that may be considered to be Y N Refused
risky like exchange sex for money, run drugs for someone, have unprotected
sex with someone they don’t know, share a needle, or anything like that?
13. Is there any person, past landlord, business, bookie, dealer, or government Y N Refused
group like the CRA that thinks you or anyone in your family owe them
money?
14. Does everyone in your family have planned activities, other than just Y N Refused
15. Is everyone in your family currently able to take care of basic needs like bathing, Y N Refused
changing clothes, using a restroom, getting food and clean water and other things
like that?
16. Is your family’s current homelessness in any way caused by a relationship that Y N Refused
broke down, an unhealthy or abusive relationship, or because other family or
friends caused your family to become evicted?
D. Wellness
17. Has your family ever had to leave an apartment, shelter program, or other place Y N Refused
you were staying because of the physical health of you or anyone in your family?
18. Do you or anyone in your family have any chronic health issues with your liver, Y N Refused
kidneys, stomach, lungs or heart?
19. Does anyone in your family have any physical disabilities that would limit the type Y N Refused
of housing you could access, or would make it hard to live independently because
you’d need help?
21. Has drinking or drug use by you or anyone in your family led your family to being Y N Refused
kicked out of an apartment or program where you were staying in the past?
22. Will drinking or drug use make it difficult for your family to stay housed or afford Y N Refused
your housing?
23. Has your family ever had trouble maintaining your housing, or been kicked out of an apartment, shelter program or other
place you were staying, because of:
24. Do you or anyone in your family have any mental health or brain issues that would Y N Refused
make it hard for your family to live independently because help would be needed?
25. Does any single member of your household have a medical condition, mental Y N N/A or
health concerns, and experience with problematic substance use?
Refused
26. Are there any medications that a doctor said you or anyone in your family should Y N Refused
be taking that, for whatever reason, they are not taking?
27. Are there any medications like painkillers that you or anyone in your family don’t Y N Refused
take the way the doctor prescribed or where they sell the medication?
28. YES OR NO: Has your family’s current period of homelessness been caused by an Y N Refused
experience of emotional, physical, psychological, sexual, or other type of abuse, or
by any other trauma you or anyone in your family have experienced?
E. Family Unit
Y N Refused
29. Are there any children that have been removed from the family by a child
protection service within the last 180 days?
Y N Refused
30. Do you have any family legal issues that are being resolved in court or need to be
resolved in court that would impact your housing or who may live within your
housing?
Y N Refused
31. In the last 180 days have any children lived with family or friends because of
your homelessness or housing situation?
Y N Refused
32. Has any child in the family experienced abuse or trauma in the last 180 days?
Y N Refused
35. Do you anticipate any other adults or children coming to live with you within
the first 180 days of being housed?
Y N Refused
36. Do you have two or more planned activities each week as a family such as outings
to the park, going to the library, visiting other family, watching a family movie, or
anything like that?
37. After school, or on weekends or days when there isn’t school, is the total time children spend each day where there is no
interaction with you or another responsible adult...
Y N Refused
a. 3 or more hours per day for children aged 13 or older?
Y N Refused
b. 2 or more hours per day for children aged 12 or younger?
Y N N/A or
38. IF THERE ARE CHILDREN BOTH 12 AND UNDER & 13 AND OVER: Do your older
kids spend 2 or more hours on a typical day helping their younger sibling(s) with Refused
things like getting ready for school, helping with homework, making them
dinner, bathing them, or anything like that?
Follow-Up Questions
On a regular day, where is it easiest to find you and what time of day is place:
easiest to do so?
time: : or Morning/Afternoon/Evening/Night
Is there a phone number and/or email where someone can safely get in phone: ( ) - ______
touch with you or leave you a message?
email:
Time: to
Instructions: For those who are not surveyed, please fill in the sheet below indicating the reason.
For those who are surveyed, enter a checkmark for every survey completed. At the end of your shift, add up the checkmarks
and enter the total into the ‘Totals’ box on the bottom of the page.
Already Responded
(Enter Response to
Location Surveyed
Screened Out
#
Declined
(checkmark
(e.g., building, park, nearest intersection)
D)
below)
10
11
12
13
14
15
16
Appendix H: Registry Week count tally sheet, April 18 to Friday, April 20, 2018 75
17
18
19
20
TOTAL
The Regional Municipality of York (“the Region”) is the designated Service Manager for provincial homelessness funding in
York Region. The Region delivers programs and services and administers funding to local community agencies to help
residents who are homeless or at-risk of homelessness.
As part of a mandatory initiative, the Region is conducting a homeless count that will include conducting surveys with
members of the community who are homeless. Results from the survey will contribute to the understanding of
homelessness in York Region and will help us to improve services. Information will also be used to understand your
housing needs and the housing needs of people in our community experiencing homelessness.
• The Region may collect my personal information to support the survey, reporting requirements to Employment and
Service Development Canada and the Province of Ontario, program planning and service referrals for housing
supports or community programs and services.
• My information will only be used for the purposes above.
• My information will be entered into a secure database and only staff who need to know my information will have
access to it. All staff who have access to my information have signed a confidentiality agreement.
• Participation in the survey is voluntary and will not impact my ability to receive services from the Region or
community agencies.
• I can choose not to answer certain questions, take a break or end the survey early.
• I can withdraw or change my consent at any time by contacting the Project Manager, Homelessness Enumeration at
1-877-464-9675 ext. 72414 or [email protected] .
I agree with the above and consent to my personal information being collected, used, stored, and shared as described in
this consent form. I have read and understand the information above and agree.
______________________________________ _________________________
Signature of Participant Date
_______________________________________ ___________________________
Name of Witness Date
_______________________________________
Signature of Witness
Table 3: Gender
I Count Total Count Me in Total 2016
2018
Response # % # %
Male/Man 125 56% 69 48%
Female/Woman 95 42% 74 52%
Genderqueer/Gender Non-Conforming, Don't
Know, or Decline to answer* 4 2% NA NA
Total 224 100% 143 100%
Survey question: What gender do you identify with?
*Responses have been merged to maintain respondent anonymity
# %
Family conflict (conflict with
parent/guardian/spouse/partner) 55 25%
Job loss 35 16%
Illness/medical condition, hospitalization, or
treatment program 33 15%
Unable to pay rent/mortgage 31 14%
Addiction or substance use or mental health 30 13%
Domestic abuse (abuse by
parent/guardian/spouse/partner) 30 13%
Unsafe housing conditions 24 11%
Home sold, foreclosed, or no longer available 12 5%
Conflict with landlord 11 5%
Incarcerated (jail or prison) 11 5%
Eviction 8 4%
Abuse by other 6 3%
Other (e.g. conflict with others, conflict with law
/ legal issues, death of family member, others) 22 10%
Don't know 2 1%
Decline to answer 6 3%
Survey question: What happened that caused you to lose your housing most recently? [Housing does not include
temporary arrangements, (e.g. couch surfing) or shelter stays.]
Percentages will not add to 100 because respondents could select more than one answer
Table 26: Length of time homeless in the past year, 2018 and 2016
I Count Total 2018 Count Me In Total 2016
Response # %
# %
Up to 3 months 67 30% 62 43%
3 months to under 6 months 40 18% 24 17%
6 months to under 12 months 40 18% 47 33%
1 year 60 27% -24 -17%
Decline to answer 17 8% 10 7%
Total 224 101%* 143 100%
Survey question 2018: In total, how much time have you been homeless over the PAST YEAR? [Best estimate]
Survey question 2016: Over the past year, how much time have you been homeless? [Includes this time. Best estimate]
*Percentages do not add to 100 due to rounding
This Table summarizes the findings of homelessness population counts in the GTHA (Toronto, Hamilton, Peel, Durham, York)
and Simcoe. The methodologies used to conduct homeless counts in other jurisdictions vary.
Homeless Count Results from the Greater Toronto and Hamilton Area and Simcoe
City Population, Percent of Total
Municipality Methodology Year of Count Total # homeless
Census 2016 Population
Toronto Point-in-Time
2018 2,731,571 8,715 0.32%
Count
Point-in-Time
Hamilton Count 2018 536,917 504 0.09%
Point-in-
Peel 2018 1,381,744 875 0.06%
Time/Registry
Point-in-
Durham Region 2018 645, 862 291 0.05%
Time/Registry
Simcoe County
Point-in-
(not GTHA, but 2018 479,650 697 0.15%
Time/Registry
neighbor to York)
Point-in-
York Region 2018 1,109,909 389 0.04%
Time/Registry
Appendix K: Homeless count results from the Greater Toronto and Hamilton Area and Simcoe County 87
Appendix L: Comparison of homeless count data points across jurisdictions
At-Risk of Homelessness
Refers to persons who are not homeless, but whose current economic and/or housing situation is precarious and/or does not
meet public health, or safety standards.
Chronic Homelessness
Refers to people, often with disabling conditions (e.g., chronic physical or mental illness, substance abuse problems), who are
currently homeless and have been homeless for six months or more in the past year (i.e., have spent more than 180 cumulative
nights in a shelter or place not fit for human habitation).
Emergency Shelter
A facility designed to meet the immediate needs of people who are experiencing homelessness. Emergency shelters may target
specific sub-populations, including women, families, youth or Indigenous persons. These shelters typically have minimal
eligibility criteria, may offer shared sleeping facilities and amenities, and may expect clients to leave in the morning. They may
offer food, clothing or other services.
Emergency Sheltered
Those staying overnight in shelters for people who are experiencing homelessness, including extreme weather shelters such as
Out of the Cold programs and crash beds, and shelters for those impacted by violence.
This would include those who have received hotel/motel vouchers where no emergency shelters exist or in overflow situations.
Homelessness
The situation of an individual or family without stable, permanent, appropriate housing, or the immediate prospect, means and
ability of acquiring it.
Known Locations
Public spaces where people experiencing homelessness are known to congregate.
Magnet Event
A magnet event is a social engagement strategy used to draw people to a common place on a given day to share information
and carry out enumeration for those willing to participate. Magnet events may be used to reach people who are marginalized
and underrepresented among those using homelessness services, such as youth and Indigenous Peoples.
Magnet events are often well publicized in advance and may provide food, entertainment or presentations on topics of interest
to particular subgroups.
Provisionally Accommodated
Refers to those who are homeless and whose accommodation is temporary or lacks security of tenure.
Provisional accommodations may include: staying with friends/acquaintances, correctional institutions, hospitals, and
residential treatment.
This does not include emergency shelters, group homes, retirement homes, long-term care homes, and crown ward facilities.
Transitional Housing
Supportive, yet temporary type of accommodation that is meant to bridge the gap from homelessness to permanent housing
by offering elements such as structure, supervision, support, life skills, and education.
Appendix M: Definitions 89
Unsheltered
Living on the street or in places not intended for human habitation.
Services are delivered with the recognition that women access shelter services on a voluntary basis, and that women have the
right to make their own choices and decisions about the services they receive. Shelter services are intended to be women-
centred, to support the safety of women and dependents fleeing violence, and to focus on each woman's individual immediate
and long-term needs.
Veteran
Any former member of the Canadian Armed Forces who successfully underwent basic training and is honourably released.
Most Vulnerable
For the purposes of the count, ‘most vulnerable’ refers specifically to homeless individuals who are assessed as having complex
needs and are at-risk of death from homelessness and/or those who are chronic (have been homeless for more than six months
or have had 180 shelter stays) or episodically homelessness (homeless three or more times per year or 180 shelter stays).
4
Gaetz, S.; Barr, C.; Friesen, A.; Harris, B.; Hill, C.; Kovacs-Burns, K.; Pauly, B.; Pearce, B.; Turner, A.; Marsolais, A. (2012)
Canadian Definition of Homelessness. Toronto: Canadian Observatory on Homelessness Press.
https://www.homelesshub.ca/sites/default/files/COHhomelessdefinition.pdf (accessed March 14, 2019).
5
Gaetz et al., Canadian Definition of Homelessness, 2012.
6
York Region, 2016 Census Release – Housing, 2016. https://www.york.ca/wps/wcm/connect/yorkpublic/90332c5f-
d7b9-4582-afcc-6ef44ee0ffef/2016+Census+Report+Housing.pdf?MOD=AJPERES (accessed March 11, 2019).
7
Canadian Housing and Mortgage Corporation, Rental Market Survey, Fall 2018.
https://eppdscrmssa01.blob.core.windows.net/cmhcprodcontainer/sf/project/cmhc/pubsandreports/rental-market-
reports-major-centres/2018/rental-market-reports-toronto-64459-2018-a01-en.pdf?sv=2017-07-
29&ss=b&srt=sco&sp=r&se=2019-05-09T06:10:51Z&st=2018-03-
11T22:10:51Z&spr=https,http&sig=0Ketq0sPGtnokWOe66BpqguDljVgBRH9wLOCg8HfE3w%3D
(accessed March 5, 2019).
8
York Region, Housing Solutions: A Place for Everyone, York Region’s 10-Year Housing Plan, 2016.
https://www.york.ca/wps/wcm/connect/yorkpublic/6d4041f7-3ad5-4c13-8b6a-
2686289a0c3e/Housing+Solutions+Progress+Report_2016.pdf?MOD=AJPERES (accessed January 14, 2019).
9
Toronto Real Estate Board 2018 Market Watch Reports, 2018
10
York Region, Planning and Economic Development, 2018.
11
York Region, York Region 2016 Census Release Report: Facts at a Glance, Housing in York Region.
https://www.york.ca/wps/wcm/connect/yorkpublic/90332c5f-d7b9-4582-afcc-
6ef44ee0ffef/2016+Census+Report+Housing.pdf?MOD=AJPERES (accessed January 14, 2019).
12
Statistics Canada. 2013. York, RM, Ontario (Code 3519) (table). National Household Survey (NHS) Profile.
2011 National Household Survey. Statistics Canada Catalogue no. 99-004-XWE. Ottawa. Released September 11, 2013.
http://www12.statcan.gc.ca/nhs-enm/2011/dp-pd/prof/index.cfm?Lang=E (accessed January 30, 2019).
Goering, P., Veldhuizen, S., Watson, A., Adair, C., Kopp, B., Latimer, E., Nelson, G., MacNaughton, E., Streiner, D., &
13
Aubry, T. National At Home/Chez Soi Final Report, 2014. Calgary, AB: Mental Health Commission of Canada.
Appendix N: Endnotes 91
https://www.mentalhealthcommission.ca/sites/default/files/mhcc_at_home_report_national_cross-site_eng_2_0.pdf
(accessed January 14, 2019).
14
Goering et al., National At Home/Chez Soi Final Report, 2014.
15
Ministry of Municipal Affairs, Guidelines for Service Manager Homeless Enumeration, February 2018.
http://www.mah.gov.on.ca/AssetFactory.aspx?did=15968 (accessed March 15, 2019).
16
York Region, What if York Region were a Village of Just 100, August 2018.
https://www.york.ca/wps/wcm/connect/yorkpublic/671a722b-22f8-49cb-8437-9bcfbfea8183/Village-of-100-People-
2016.pdf?MOD=AJPERES (accessed January 14, 2019).
17
Gaetz, S., O’Grady, B., Kidd, S. & Schwan, K. Without a Home, The National Youth Homelessness Survey, 2016.
https://www.homelesshub.ca/sites/default/files/attachments/WithoutAHome-final.pdf (accessed January 14, 2019).
18
York Region, Village of 100, ‘Population’.
19
York Region, York Region Seniors Strategy: Thinking Ahead, November 2016.
https://www.york.ca/wps/wcm/connect/yorkpublic/2d5d45ba-1f1f-4f0f-9155-
6b2371da440e/YR+Seniors+Strategy.pdf?MOD=AJPERES (accessed January 14, 2019).
20
York Region, 2016 Census Release – Population, Dwelling, Age and Sex, 2016.
https://www.york.ca/wps/wcm/connect/yorkpublic/63e7aab9-b98c-4668-9388-
c9d988b0ae1c/18013_censusBulletin2016PopulationDwellingMar2018.pdf?MOD=AJPERES (accessed January 14, 2019).
21
Statistics Canada, 2016 Census of Population, Statistics Canada Catalogue no. 98-400-X2016156. Ottawa. Released
November 29, 2017. https://www12.statcan.gc.ca/census-recensement/2016/dp-pd/prof/index.cfm?Lang=E (Accessed
January 14, 2019).
22
York Region, York Region 2016 Census Release – Facts and a Glance: Distribution of Recent Immigrants: Immigration
and Ethnocultural Diversity, https://www.york.ca/wps/wcm/connect/yorkpublic/d9718dce-0c1d-418c-9309-
3d887c8fdfb5/17-7372+2016+Census+Release-Immigration_20171107_1119.pdf?MOD=AJPERES (accessed January 14,
2019).
23
York Region, York Region 2016 Census Release – Facts and a Glance: Distribution of Recent Immigrants: Immigration
and Ethnocultural Diversity.
24
York Region, York Region 2016 Census Release – Facts and a Glance: Distribution of Recent Immigrants: Immigration
and Ethnocultural Diversity.
26
Ministry of Municipal Affairs, Guidelines for Service Manager Homeless Enumeration, February 2018.